San Francisco Peninsula
San Mateo, Burlingame, Foster City:

Onsite Service Available in San Mateo, Burlingame, Foster City, Belmont, San Carlos, Half Moon Bay

Locations with Onsite Support and Conference Facilities:
Progent offers consulting services and onsite technical support throughout the California Central Valley, and the Monterey Peninsula.

Progent's certified professionals can deliver a broad range of consulting and technical support help for computer systems based on any mix of Windows, Cisco, Apple Mac, and Linux technologies. Support services offered to small companies in San Mateo by Progent's staff of seasoned consulting experts include:

• Progent offers access to the cost-effective support of online Internet connectivity experts to help your company to evaluate or enhance your ISP services so your Internet connectivity solution meets your business requirements. Support services available from Progent include assessment of your current bandwidth use, carrier and service plan analysis and selection, network provisioning, and overseeing a seamless move to a new ISP and/or service arrangement. Provisioning can include enhancing current routers and deploying additional ones, setting up firewalls, and designing fault-tolerant BGP configurations.
  
  
• Progent's SCVMM 2012 consultants can help organizations of any size to follow leading practices to configure System Center 2012 Virtual Machine Manager hosts and host groups, networking, storage systems, and libraries; design, deploy, and administer private clouds, virtual machines, and VMM services in SCVMM 2012; and combine SCVMM 2012 with SCOM 2012 for enterprise-class monitoring and reporting. Progent can assist your business to move from an older release of System Center Virtual Machine Manager or from another virtualization management system, and Progent can show you how you to enhance and repair your current SCVMM 2012 ecosystem so you get maximum return on investment. Progent also offers Virtual Machine Manager 2016 migration consulting to assist your organization to design and carry out an efficient upgrade from SCVMM 2012 to SCVMM 2016 in order to benefit from new assurance features, high availability VMM storage options, and other enhancements.
  
  
• Progent's Microsoft-certified information technology consultants can provide Windows Server 2016 integration consulting services to help organizations of any size to design and implement an efficient upgrade to Windows Server 2016 and Windows Hyper-V 2016 based on a local, cloud, or hybrid deployment model. Progent can help your company to evaluate the business benefits of Windows Server 2016 for your enterprise and can help you with any facet of planning, configuring, administering or troubleshooting your Windows Server 2016 and Windows Hyper-V 2016 solution. Progent can help you to take advantage of the many innovative high-availability and security features of Windows Server 2016 and Hyper-V 2016 like Windows Containers, Shielded Virtual Machines, Credential Guard, Just In Time (JIT) Privileged Access Management, VM software load, Storage Replica, plus workgroup and multi-domain clusters.
  
  
• Progent's Microsoft-certified consultanting team offers Microsoft System Center 2012 Configuration Manager design and installation, Microsoft System Center 2016 Configuration Manager hybrid cloud integration, and Microsoft Intune consulting to centralize and streamline the administration of your desktops and web-facing tablets and smartphones. Progent can help you to upgrade smoothly to SCCM 2016 from an older change management solution or help you to enhance your existing SCCM 2016 ecosystem to accommodate your changing business needs.
  
  
• Progent's certified Office and Office 365 experts can assist companies to incorporate Office desktop and Microsoft Office 365 apps such as Excel, Word, PowerPoint, Outlook, Access, Visio and OneNote into a seamless solution that offers fast return on investment and promotes better business results. Progent can assist you to interface Office or Office 365 apps with each other and with other key Microsoft platforms including SharePoint Server, Microsoft Exchange Server and SQL Server deployed on-premises or hosted in the cloud. Progent's consultants can also assist you to fix compatibility issues with different releases of Microsoft Office desktop and can provide customized online Microsoft Office and Office 365 instruction to individuals or teams.
  
  
• The most recent edition of Microsoft Dynamics NAV ERP includes several innovations including tailored Role Centers, enhanced business intelligence and reporting capabilities, and advanced workflow management. Progent's Microsoft Dynamics NAV ERP consultants can provide custom programming, configuration and troubleshooting services to help you to take advantage of Microsoft Dynamics NAV. Progent’s engineers can assist you to connect MS Dynamics NAV ERP software to additional services and programs. In addition, Progent can assist your organization to design and analyze data warehouses so you can improve your knowledge of your operations, acquire additional customers, refine your sales strategies, and form productive alliances.
  
  
• Progent's Citrix-certified desktop virtualization experts can assist you to plan, deploy, manage, and troubleshoot a virtual Windows application delivery and management system by offering Citrix XenDesktop expertise and XenApp support. Progent's Cisco-certified CCIE network consultants can show you how to enhance your network for delivering server-side and client-side applications, and Progent's datacenter management and support consultants can help you to manage and support a remote datacenter that offers high availability, advanced protection, and fast disaster recovery. Progent's Citrix technology experts can also assist you with additional virtualization products from Citrix by providing Citrix XenServer expertise and Citrix Essentials for Hyper-V support.
  
  
• Progent follows a team model for problem escalation, making it efficient to resolve even the most challenging network issues that can crop up from time to time. By leveraging hundreds of consulting-years of experience from Progent's Microsoft and Cisco-certified consultants, Progent can rapidly and affordably repair issues that would stymie most IT support organizations. Working with thousands of businesses on implementation and integration projects annually gives Progent a well-grounded view concerning which techniques work and which do not in solving IT issues.
  
  
• Progent produces complete and detailed documentation of all service activity to make sure clients don’t ever feel “captive” to their support company. Progent sends email documentation of services shortly after completion of each support interaction, and also encloses a printed copy along with monthly billings. Comprehensive IT service documentation makes it less risky for clients to transfer to a new support organization or take on increased service duties in house. Good support documentation also give IT managers the visibility required to assess the quality of support services and develop better informed network budgets.
  
  
• Stealth intrusion checking is an important component of any overall IT system security strategy. Progent’s security experts can perform extensive stealth intrusion security checks without the knowledge of your organization's internal IT staff. Stealth penetration testing uncovers whether existing security defense systems such as intrusion incident warnings and event history monitoring are correctly set up and actively monitored.
  
  
• Progent's hybrid cloud solutions consultants offer expert online consulting to assist businesses of any size to connect their IT infrastructure with leading public cloud platforms including Azure and Amazon AWS. Progent can help you to design and administer cost-effective hybrid ecosystems that can include Windows and Linux operating systems and applications in hybrid network models that combine local IT assets along with public cloud services. To help you to incorporate cloud services with physical datacenters, Progent offers a range of public cloud migration support services that include Office 365 integration solutions with on-premises Exchange, Azure enterprise hybrid cloud design and integration services, Amazon Web Services cloud migration, and Amazon Web Marketing Service (WMS) programming and troubleshooting.
  
  
• Progent's Amazon AWS cloud planning and integration experts offer affordable remote support to help businesses of any size to integrate Amazon Web Services (AWS) cloud services including Elastic Compute Cloud (EC2) for virtual server hosting, Amazon S3 for scalable cloud storage, and Amazon Glacier for low-cost long-term archiving. Progent can assist you with every aspect of Amazon AWS migration and troubleshooting including requirements analysis, preparedness evaluation, architectural design and review, testing, deployment, administration, performance tuning, software license management, backup/restore solutions, and security and compliance. Progent offers advanced expertise with firewall configuration and VPN access and can help you create cloud-centric or hybrid environments that efficiently incorporate Amazon AWS services. Progent can provide occasional expertise or Progent can provide project management outsourcing or co-sourcing services to help you move efficiently to the Amazon AWS platform.
  
  
• Even if your Information Technology budget is small, Progent offers cost- effective support packages that will give your IT network the reliability, security, and functionality your organization requires. Progent's optional Round-the-Clock Network Monitoring and Reporting service packages, combining the skill of seasoned Microsoft and Cisco authorized IT engineers, the latest network administration applications, and comprehensive service packages, can keep your critical computer network software and servers up and running.
  
  
  
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If your small business is in San Mateo or anywhere in the San Francisco Peninsula area and you are looking for computer help, information technology outsourcing, or high-level services from a certified Progent professional, call 650-931-2400 or visit Contact Progent.

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