Onsite Service Available in San Mateo, Burlingame, Foster City, Belmont, San Carlos, Half Moon Bay

San Francisco Bay Area Contact Information:
Progent offers consulting services and onsite technical support throughout Northern California.

Onsite IT Consulting
Progent locations in San Francisco Bay Area

City Address Phone Link
Fremont Fremont Executive Suites
Newark, CA 94560
United States
(510) 933-0400 Fremont Network Support Services
Hayward 26250 Industrial Blvd
Hayward, CA 94545
United States
(510) 300-1400 Hayward Network Support Services
Morgan Hill 18525 Sutter Blvd
Morgan Hill, CA 95037
United States
(408) 645-8400 Morgan Hill Network Support Services
Oakland 1300 Clay Street
Oakland, CA 94612
United States
(510) 899-7400 Oakland Network Support Services
Palo Alto 3790 El Camino Real
Palo Alto, CA 94306
United States
(650) 543-0400 Palo Alto Network Support Services
Pleasanton 4695 Chabot Dr, Suite 200
Pleasanton, CA 94588
United States
(925) 621-2400 Pleasanton Network Support Services
San Francisco 388 Market Street
San Francisco, CA 94111
United States
(415) 321-5400 San Francisco Network Support Services
San Jose 2570 N. First Street, 2nd Floor
San Jose, CA 94131
United States
(408) 240-9400 San Jose Network Support Services
San Mateo 1900 S Norfolk, Suite 350
San Mateo, CA 94403
United States
(650) 931-2400 San Mateo Network Support Services
Walnut Creek 1261 Locust St
Walnut Creek, CA 94596
United States
(925) 362-2400 Walnut Creek Network Support Services


Progent's network consulting for small businesses in the city of San Mateo are focused on clients who require quick and economical assistance for network dependability, security, efficiency, administration, or recovery. This short selection of Progent's consulting services and networking expertise will give you an idea of the ways Progent can help you to enhance the competitive value of your information network.



  • Progent's Meraki Wi-Fi AP consultants provide remote and onsite support services to assist organizations of any size to plan, install, maintain, upgrade or debug Wi-Fi systems that include Cisco Meraki cloud-managed wireless access points. Progent can assist your business to configure and support Meraki-based wireless networks for sites that can range from a telecommuter's home or a remote office to a large campus or a nationwide enterprise. Progent can also help you to configure additional Cisco products including Catalyst, Nexus and Meraki switches, ASR routers and firewalls to create a seamless ecosystem that delivers identical access, performance, security, manageability and availability for wired and Wi-Fi clients irrespective of their location or computing device. (Refer to Meraki switches configuration and management.)

  • ProSight LAN Watch is Progentís server and desktop remote monitoring service that incorporates advanced remote monitoring and management technology to help keep your IT system running efficiently by checking the state of critical computers that drive your business network. When ProSight LAN Watch detects a problem, an alert is transmitted immediately to your designated IT personnel and your Progent engineering consultant so that any potential problems can be addressed before they have a chance to disrupt your network. Learn about Progent's entire ProSight portfolio of affordable outsourced network management services for small and medium-size businesses.

  • Fortinet next-generation firewalls are leaders in offering top performance for SSL inspection. Progent's Fortinet FortiGate firewall experts can assist your business to deploy your Fortinet security appliances to protect your digital assets at the enterprise perimeter, within the data center core, at branch locations, and in the cloud. To find out more, visit Fortinet FortiGate firewall integration consultants.

  • Progent's Cisco CCIE-certified network technology consultants offer world-class online and on-premises consulting and technical support for Cisco's Catalyst, Nexus and Meraki series of managed switches for environments that run the gamut from small businesses and campus networks to enterprise data centers and ISPs. Progent can help you to implement Cisco's continually evolving switching solutions to realize the speed, scale, uptime, virtualization support, security and manageability needed by your organization. For information about Progent's consulting and support services for Cisco's market-leading portfolio of Catalyst switches, refer to Catalyst switch consulting and troubleshooting services. To learn about Progent's consulting services for Cisco's Nexus Series of data center switches, refer to Cisco Nexus switch consulting and support. For information about Progent's support services for Cisco Meraki switches, see Meraki switches consulting services.

    Progent's Microsoft Gold-certified Microsoft SQL Server 2019 consultants can help your business to integrate Microsoft SQL Server 2019 seamlessly with other Microsoft products by offering services such as Windows Server 2019 migration services, SharePoint Server 2019 application development, Power BI business reporting training and support, Microsoft Exchange Server 2019 integration consulting and Microsoft 365 Exchange Online integration solutions, and Active Directory and Azure AD planning and troubleshooting.

  • The CISA accreditation is a prestigious qualification that indicates expertise in network security audit and control. Accredited by ANSI, the CISA credential has candidates undergo a comprehensive test given by the ISACA professional group. Progent offers the expertise of a CISA-Premier Cybersecurity audit consultant able to help businesses in the areas of IS audit process, information technology governance, network assets and architecture lifecycle, information technology service delivery, safeguarding of information assets, and disaster recovery planning.

  • Among the typical remote Cisco router support services available from Progent include configuring hostname, DHCP, routing tables, T1, security logon banner and user accounts; setting up HSRP, aggregate routing, static to EIGRP redistribution, and ECN gateways; troubleshooting policy based routing to MPLS, routing tables, and BGP peering arrangements; installing current IOS image; validating router failover; fixing VPN tunnel and routing issues; creating a network diagram and documenting router setup; plus security and fault tolerance planning.

  • Office 365 provides rudimentary archiving but does not include integrated support for key data protection capabilities like Exchange backups or long-term point-in-time recovery for OneDrive for Business or SharePoint Online. Altaro Office 365 Backup provides a feature-rich platform for automatic backup and quick recovery of all your organization's O365 mail, Teams Chats, SharePoint sites, and OneDrive for Business files. Progent is an Altaro partner and offers ProSight Data Protection Services O365 Backup to deliver end-to-end management services for Altaro's Office 365 back/restore product. ProSight Data Protection Services O365 provides a low-cost backup-as-a-service (BaaS) alternative that guards Office 365 components against data loss or corruption resulting from human or system error, malevolent corruption, and cyber assaults like ransomware. To learn more, visit ProSight Data Protection Services Altaro Office 365 Backup solutions.

  • Progent can provide online or on-premises access to a Cisco Certified Internetwork Expert (CCIE) engineer to help you to plan, deploy, manage and repair converged communications environments based on Cisco Unified Communication products in a local, distributed, or hybrid cloud deployment. Progent's Cisco-certified Unified Communications engineers have extensive backgrounds helping companies of all sizes to build advanced collaboration ecosystems by providing expert services such as Cisco Unified Communications Manager (CUCM) and Cisco CallManager system design and deployment, VoIP phones and soft phones configuration, and Cisco wireless IP phone deployment. Progent's consultants can help you with Cisco's extensive portfolio of Unified Communications applications like Cisco Jabber, WebEx, Cisco Unity Express (CUE), Unified Contact Center Express (CCX), and Unified Mobility.

  • Progent's ProSight Virtual Hosting outsourcing service provides complete hosting of a small or mid-size organization's servers in a solution that gives the highest degree of availability and expandability and is in addition simple to move to any data center. Progent's Private Cloud hosting services are built on mature virtualization architectures that allow small and midsize businesses with mixed- platform environments to save significantly on the expense of capital equipment, infrastructure maintenance, and network administration while achieving enterprise-class fault tolerance and an unprecedented degree of vendor flexibility. Learn about Progent's ProSight portfolio of managed IT services for small businesses.



    More Facts

If your small business is in San Mateo or anywhere in the San Francisco Peninsula area and you need computer support, information technology outsourcing, or top-level services from a certified Progent engineer, call 650-931-2400 or visit Contact Progent.



An index of content::

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    Outsourcing IT Value Pricing

    Progent's pricing policy is to charge for remote support and on-premises help by the minute. Consequently, you pay only for delivered support. Progent does not impose a higher rate for off-hours or priority support, and inside California or in areas where Progent provides on-site support, Progent does not charge for travel time except for emergency support where on-site work is less than four hours. Also, Progent applies no startup fee and asks no monthly commitment for services provided during normal working hours. Many support organizations demand substantial minimum payments or charge for every fifteen minutes or longer. Progent's small granularity eliminates big bills for fast repairs so you will not be tempted to allow simple problems to stay unaddressed.

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    Progent is hiring a range of full-time workers including motivated MCSEs; connectivity experts who have Cisco CCNP or CCIE credentials; and specialists in advanced system design with backgrounds in mobile access, wireless networking, non-stop environments, business continuity solutions, data preservation, and VMware technology. We are also looking for workstation support experts, off-site service specialists, and CISSP or CISA accredited security consultants. We are also looking for experienced managers who can operate effectively in our high-growth, virtual office model. Progent contracts freelance consultants who have proven knowledge and hands-on experience in crucial IT topics outside our main technical concentration. Our Experts Group hires independent consultants who offer consulting and programming support for strategic applications such as Manufacturing Resource Planning, Enterprise Resource Planning, or Customer Relationship Management; possess deep expertise with non-Microsoft operating systems such as Linux, Apple OS, or Solaris, or can provide world-class skills in technologies like telecom, web design, Electronic Data Interchange, web commerce, or database management. Independent consultants premier by us cooperate with our full-time engineers to provide end-to-end IT services for small business networks.

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    Progent's SonicWall firewall consultants can help you deploy, manage, and tune SonicWall firewall appliances including the current SonicWall TZ and NSa families of firewalls and the older SonicWall PRO 1260 Secure Switch products. Progent's CISM and CISA-certified network security experts can help you incorporate SonicWall security gateways into a complete network protection plan and build security into your business processes.

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    If your organization does not need emergency online help but you think you will need technical services with your network in the near future, you can conserve time and money and guarantee that the appropriate IT skill will be ready when you want it by getting in touch with a Progent sales specialist and registering as a customer. For more information, phone 800-993-9400 or email information@progent.com.

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    Progent offers online and onsite deployment, migration, application development, reporting for Dynamics Business Central/Navision.

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    Progentís Microsoft-certified engineers can help your organization to enhance your workstations from 32 to 64 bits. Progent can help you to calculate the costs and advantages of upgrading to 64-bit desktop processing, plan an affordable upgrade strategy that reduces operational disruptions, and provide inexpensive, expert online help to aid your organization to configure 64-bit PC desktop operating systems and application programs on your current computers.

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    Progent is a leading innovator in cost-effectively providing world-class network support to small companies. Progent's achievement in addressing the IT service requirements of the historically underserviced small business market is the cumulative result of major technical and operational innovations that have removed a great deal of the conventional costs out of managing network service, injected unprecedented professional skill into the IT service mechanism, and dramatically accelerated the repair cycle.

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    Progent's Meraki wireless AP experts offer online and onsite support services to assist organizations of any size to plan, install, manage, expand or troubleshoot Wi-Fi networks that utilize Cisco Meraki wireless access points. Progent can help your business to configure and support Meraki-based Wi-Fi infrastructure for sites that range from a teleworker's home or a branch office all the way to a large campus or a nationwide enterprise. Progent can also help you to configure other Cisco products including Catalyst and Nexus switches, routers and ASA firewalls to build a seamless network infrastructure that delivers identical access, performance, security, manageability and availability for wired and Wi-Fi users regardless of their location or computing device.

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    Progent's Cisco-certified wireless networking consultants offer remote and onsite consulting and troubleshooting services to assist your organization to design, configure, manage, optimize, and debug Wi-Fi deployments that incorporate Cisco's Meraki APs. Progent's experts can also assist you to plan and deploy hybrid environments that combine local and cloud-hosted services and that deliver easy access, advanced security, streamlined management, and consistent performance for all your wired and wireless endpoints.

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    Progent's Juniper Networks-authorized network engineer can assist your company to design and deploy Juniper Firewall and VPN platforms, enhance and troubleshoot your network infrastructure, and upgrade smoothly from outdated equipment to the latest releases. Progent's Junos OS engineers can offer support for Juniper's flagship network operating system to help your business to streamline the management and improve the protection of your Juniper VPN devices and routers. Progent also has broad experience maintaining Juniper's NetScreen OS and ScreenOS operating system productss and can assist organizations maintain networks that incorporate a mix of Juniper's OS platforms.

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    SCVMM 2012 Live Migration Network Consultants

    Progent's Microsoft-certified consultants can assist organizations of any size to adhere to best practices to set up SCVMM 2012 hosts, fabric, storage systems, and libraries; design, integrate, and administer private clouds, virtual machines, and services in SCVMM 2012; and integrate SCVMM 2012 with System Center 2012 Operations Manager for enterprise-class monitoring. Progent can assist your company to upgrade from an older version of SCVMM or from another virtualization management system, and Progent can assist you to optimize and troubleshoot your existing SCVMM environment to make sure you realize maximum business value.

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    Progent provides clients the services of consultants who have been awarded some of the computer industry's most prestigious credentials. Progent believes that customers have the right to know that their computer support consultants have formal training plus extensive practical experience so that Progent's clients can engage Progent's support with confidence. Often, vendor certifications such as the Cisco Certified Internetwork Experts confers priority for significantly better vendor support than is available to uncertified consultants, allowing Progent to offer customers a higher class of IT support. In addition, recognized certifications such as CISA or ISSAP for IT security can aid corporate clients to demonstrate compliance with regulatory demands by using the assistance of recognized IT experts.

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    Progentís Technical Response Center (TRC) offers nationwide extended hours remote assistance for computer systems powered by Windows and Cisco technology. Progent's Microsoft and Cisco-Premier service engineers provide after-hours phone support and online secure network access to isolate and resolve network problems quickly and economically. The breadth of IT experience represented by Progent's staff of country-wide support engineers allows Progent to escalate even the most difficult network issues to appropriate experts as required. For critical problems, the Technical Response Center tries to answer your call for support within one hour.

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    Microsoft Dynamics GP 2015 R2 (formerly Great Plains) features a new design that enhances cloud integration, supports the most popular smart phones and tablets, permits one-time login with Microsoft Azure Active Directory, and tightens security. Dynamics 2015 R2 also streamlines management reporting, includes nine new Workflows, expands the Web Client, and adds over 100 improvements to various applications. Progent's Microsoft-certified consultants have the broad technical skills and hands-on experience to resolve the many IT and business issues involved with deploying and managing Microsoft Dynamics GP 2015 R2 and can help your organization to carry out a smooth migration that will maximize the business value of your investment in this mission-critical platform.

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    Microsoft System Center 2016 Data Protection Manager (SCDPM 2016) provides near-continuous backup and simplified restore functions for Microsoft-based environment. Data Protection Manager 2016 delivers application-aware backup for key platforms such as SQL Server, Exchange and SharePoint, backs up Windows and Linux virtual machines, works with virtual machines hosted by Windows Hyper-V as well as VMware, and can use Azure for convenient cloud-based backup and recovery. Progent's Microsoft-certified experts can help organizations of all sizes to design, deploy, manage, and troubleshoot a multi-site backup/recovery solution built around System Center 2016 Data Protection Manager. Progent can help you to upgrade from a previous version of Data Protection Manager or from a legacy solution, and Progent can optimize your DPM 2016 environment for on local, colocated, cloud or hybrid deployments. Progent offers remote or onsite consulting expertise and can provide as-needed guidance to help you through technical bottlenecks or deliver comprehensive project management or co-management services to help you finish your SCDPM 2016 initiative on time and on budget.

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    DoubleTake/Carbonite Software publishes a selection of products intended to provide small and midsize companies a range of cost-effective solutions for replicating and restoring vital workloads such as Exchange, SQL, RIM Blackberry, and Microsoft SharePoint. Progentís business continuity planning experts have extensive experience incorporating DoubleTake/Carbonite technology into small business IT networks to create a high level of fault tolerance and business continuity readiness at an affordable price.

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    Progent offers small businesses two low-cost security evaluation packages that provide, for a preset fee, remotely administered inventory scans of your security profile which are evaluated by expert information security engineers who assess the results of the remote scan, present unbiased evaluations of your current network security, and make recommendations for remediation. Progent offers two non-overlapping security evaluation packages for external and internal security testing that are priced to fit the budgetary realities of small businesses while offering enterprise-class assessments of your network's exposure to assault.

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    System Center 2016 Virtual Machine Manager (SCVMM 2016) is part of Microsoft's System Center 2016 family of IT infrastructure management products and is intended to offer a centralized solution for configuring and managing virtualized fabric and services across hybrid networks that can incorporate private clouds and Azure publics cloud resources. Progent's SCVMM 2016 consulting experts can assist businesses of any size with all facets of designing, deploying, and maintaining a SCVMM 2016 ecosystem. Progent can review your virtualization architecture, show you how to upgrade smoothly from older versions of Virtual Machine Manager, develop workflows for creating and deploying VMs and hosts, design fault-tolerant scale-out clusters, connect your datacenter resources with public clouds, set up virtual switches and load balancers, write and debug PowerShell scripts, and help you evaluate the strategic business benefits of new technologies like Storage Replica and Host Guardian Service. Progent's certified hypervisor professionals offer advanced Windows Hyper-V consulting and VMware vSphere expertise.

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    Progent provides high availability load balancing consulting that addresses system load balancing, load balanced applications, LAN/WAN backbone routing, and content dispatching products including Cisco Content Engine. High availability load balancing vendors for which Progent offers consulting expertise include Microsoft Windows 2003 Server Network Load Balancing Manager, Citrix Access Suite and Access Gateway, Cisco Content Services Switch, Cisco Content Engine and Cisco CDN Software, and F5 Networks 3-DNS.

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    Progent can provide the affordable support of remote Internet connectivity consultants to help your organization to evaluate or enhance your Internet services so your Internet access solution meets your business requirements. Support services available from Progent include assessment of your existing bandwidth utilization, vendor and plan comparison and selection, network provisioning, and managing a smooth move to a new carrier and/or service plan. Provisioning can include enhancing existing routers and switches and deploying new ones, implementing firewalls, and upgrading fault-tolerant Border Gateway Protocol configurations.

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    Progent's Standard Help Desk Services offer an end-to-end solution that manages all facets of online desktop support from service requests through ticketing, screen sharing, status tracking, problem solving, and management reports. Help Desk services are provided at a significant discount from Progent's normal desktop service rates, and Progent can provide the option of rapid on-demand escalation to subject matter experts to handle challenging issues.

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    For desktop and application virtualization, Progent can provide the expertise of a Citrix XenDesktop consultant who can assist your company to design a XenDesktop environment that maximizes the strategic value of your IT network; configure XenDesktop software with your servers, user computers, and printers; migrate your existing desktop virtualization software to current versions of XenDesktop; and deliver advanced online technical support. Progent can also instruct your IT staff to adhere to best practices to maintain XenDesktop effectively.

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  • Lync Server 2013 and Cisco Unified Communications Consultant Services
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    Lync 2013, now called Skype for Business, allows organizations of any size to build a manageable and protected communications environment that supports the modern BYOD computing model with IM, real-time presence, audio/video and web meetings with app sharing, as well as IP and PSTN telephony across a broad assortment of desktop and mobile clients. Progent's Microsoft-certified Lync 2013 experts and system architects can help your company to assess the business benefits of Lync 2013, create an on-premises, cloud-resident (with Microsoft Lync Online) or mixed model suitable for your current and future plans, implement Lync Server 2013 so as to speed up your ROI, and deliver custom webinar and onsite training to your management staff and end users. Progent offers in-depth expertise in key components of a Lync 2013 solution that include Microsoft Windows Server, SQL Server and Exchange Server, and Progent can assist your organization to combine Lync 2013 with popular Microsoft Office and Office 365 applications such as Outlook and PowerPoint.

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  • Microsoft Certified Lync Server 2013 Front End Server Consulting Services
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    Microsoft Lync Server 2013, rebranded Skype for Business, enables businesses of any size to build a manageable and protected communications environment that supports the modern BYOD computing style with instant messaging (IM), real-time presence, web meetings with app sharing, and both IP-based and PSTN telephony across a wide range of desktop and handheld endpoints. Progent's Microsoft-certified Lync Server 2013 consultants and system architects can assist your company to evaluate the advantages of Lync 2013, design an in-house, cloud-resident (via Microsoft Lync Online) or mixed topology suitable for your current and long-term goals, implement Lync Server 2013 in a way that expedites your ROI, and provide custom online and onsite training to your IT staff and end users. Progent has expertise in key pieces of a Lync Server 2013 solution that include Windows Server, SQL Server Express and Exchange, and Progent can help your organization to combine Lync Server 2013 with key Office and Office 365 apps such as Outlook and PowerPoint.

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    Support and Help wi-fi controller

    Cisco's Catalyst family of wireless controllers simplify the administration of Wi-Fi networks by unifying the configuration and control of wireless access points, optimizing wireless throughput by reducing the impact of RF congestion, improving wireless uptime with fast failover, and strengthening data security by identifying cyber threats and filtering network traffic according to user class and location. Progent's Wi-Fi consultants can help you to configure Cisco Wi-Fi controllers to manage and monitor Wi-Fi networks of any size. Progent can assist you to maintain and troubleshoot your existing Cisco-based Wi-Fi environment or carry out a smooth migration to Cisco's latest wireless controller technology.

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  • Macintosh and Exchange Computer Engineer
    Outlook for Mac IT Consulting

    Microsoft Exchange and Macintosh computers can co-exist efficiently. Progent's Apple and Microsoft premier consultants can show you how to install Microsoft Entourage and Exchange so your Mac users are able to collaborate with colleagues who use Microsoft Outlook. With Exchange and Entourage for Mac, Exchange and Apple Macintosh systems can coexist, allowing Mac users to get and transmit email, examine the GAL, copy addresses, synchronize appointments, and alert fellow workers to meetings via your Exchange account. Progent will verify that your Microsoft Server is appropriately set up and that WebDAV and Outlook Web connectivity are enabled. Progent also can provide specialized one-on-one Entourage education.

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  • Expert Microsoft Certified Exchange 2016 Migration Configuration
    Remote Support Services Microsoft Exchange 2016 Upgrade

    Progent can assist your business in all phases of your migration to Exchange 2016 such as planning HA architecture for a local, cloud-based or hybrid deployment; server and CAL licensing requirements for Exchange and Windows Server 2012 R2; moving mailboxes; Hyper-V virtualization strategy; determining mass storage capacity required for your virtual machines (VMs), mailbox databases and logs; setting up hardware load balancing (HLB) for high-availability CAS services; designing, setting up and testing Exchange and Windows Servers and DAG groups; setting up collaboration with SharePoint; preparing your firewall; creating SSL certs; providing client remediation with Office desktop or Office 365; and setting up Outlook on the web.

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  • Entourage Integration Services
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    Microsoft Exchange and Apple Mac computers can co-exist efficiently. Progent's Apple and Microsoft premier experts can show you how to set up Microsoft Entourage and Exchange so your Apple Macintosh users can work closely with colleagues who use Microsoft Outlook. With Exchange and Entourage 2008 for Mac, Exchange and Mac systems can collaborate, allowing Mac users to get and send messages, examine the Exchange global address list, copy addresses, synchronize calendars, and invite people to conferences with your Microsoft Exchange account. Progent will verify that your Exchange Server is properly set up and that LDAP and Outlook Web Access are enabled. Progent also can provide specialized one-on-one Entourage education.

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  • Windows and Solaris Online Support Services
    Microsoft Certified Partner UNIX, Windows Technology Professional

    Progent's UNIX family consulting services offer small companies and developers assistance with administering and maintaining UNIX, Linux or Solaris environments that coexist with Microsoft-powered networks. Progent offers your business access to UNIX consultants, support professionals certified by Microsoft and Cisco, and security specialists with CISM certification. This wide range of experience provides you with a convenient single consulting firm to show you how to create and manage a secure and robust cross-platform network and communications infrastructure that allows UNIX and Microsoft coexistence by integrating Windows with popular variants of UNIX such as Apple macOS and OS X, Solaris, IBM AIX, HP-UX, BSD, SCO and SGI/Irix or major Linux platforms such as RedHat, SuSE, Mandrake, Debian-GNU and Slackware.

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  • Services Exchange 2003 to Exchange 2010 Upgrade 24-Hour Microsoft Certified Partner Exchange Server 2010 Upgrade Engineer
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  • Immediate 7900 Series IP Phone Support
    7900 Series IP Phone Consultant

    Progent's Cisco-certified VoIP phone and video IP phone experts can help you to configure, manage, and debug Cisco IP phones, desktop video IP phones and wireless IP handsets. Progent can provide expertise for all versions of Cisco's IP phones from discontinued VoIP products to the latest media phones. Progent's consultants can also help you to integrate your IP phones with Cisco Unified Communications Manager, previously named CallManager, or with Cisco Unified CM Express (CME) to create a state-of-the-art IP-PBX ecosystem for unified messaging and collaboration. Progent can also assist you to configure Cisco Unified Communications Manager applications like Cisco Unified Communications Manager IM and Presence Jabber, Unity Connection for voicemail management, Mobile Connect for Single Number Reach (SNR, and Unified Contact Center Enterprise (UCCE) for creating an advanced customer contact center. Progent can provide expertise with all aspects of Cisco VoIP Phone integration including reviewing dial plans, configuring SIP trunking, deploying ISR G2 routers with CUBE internetworking capability, and designing Cisco UCS server failover and Cisco SRST systems for high availability.

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  • Custom Software Integration Firm
    Program Contract Programmer

    For assistance creating, improving, or troubleshooting business aplications for Windows, Linux, or for the Web, Progentís team of program developers, relational database architects, and software project managers can make sure you get the project completed on schedule and within your budget. Progent's experienced software programmers can provide cost-effective and efficient online help for projects as simple as writing VBA scripts for Excel or as challenging as developing mission-critical RDBMS applications built on SQL Server or MySQL.

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    scom 2016 management groups On-site Support

    System Center 2016 Operations Manager helps to ensure consistent performance and dependable availability for critical workloads by offering centralized, mixed-platform tracking of physical and virtual infrastructure deployed throughout on-premises datacenters and cloud environments. Progent's SCOM consulting team can provide advanced remote and onsite support to help organizations of any size to design, implement, optimize, update and repair SCOM 2016 solutions. Progent can assist your company to migrate to Operations Manager 2016 from older releases or from other monitoring platforms, or combine a variety of monitoring systems into a unified IT management ecosystem. Progent can also help you expand your Operations Manager 2016 environment to include infrastructure hosted on public clouds including Microsoft Azure and Amazon AWS.

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  • Network Security Inventory Engineers
    Internal Network Security Scan Specialist

    Progent has put together two ultra-affordable service bundles designed to enable small companies to receive an objective security evaluation from a certified security engineer. With Progent's External Network Security Inventory Scan, a security engineer administers an extensive examination of your IT infrastructure from beyond your firewalled perimeter to uncover possible weaknesses in the security posture you expose to the outside world. With Progent's Internal Network Security Inventory Scan, an engineer executes a network scan from a secure computer inside your firewall to assess your exposure to inside assaults. Both security inventory packages are set up and executed from a protected remote site.

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  • Windows Server 2019 and SQL Server IT Consultants
    Expert Microsoft Certified Windows Server 2019 Storage Spaces Direct Online Consulting

    Progent's certified Windows Server 2019 consultants can help your organization to plan and carry out an efficient migration to Windows Server 2019 using existing deployment architecture or a cloud-based or hybrid deployment model. Microsoft Windows Server 2019 offers significant improvements in capacity, performance, manageability, Hyper-V virtualization, cybersecurity, hybrid local/cloud integration, availability, and container support.

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  • Exchange 2013 Load Balancing IT Services
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    Exchange Server 2013 incorporates major enhancements to the functionality of its predecessor Exchange Server 2010 and delivers powerful new features as well as a redesigned architecture. These improvements affect vital areas like manageability, availability, compliance, cost of ownership, collaboration, extensibility, throughput, cross-version interoperability, and the user experience. Progent's certified Exchange 2013 consulting experts can assist your organization to understand the potential business benefits of migrating to Exchange 2013, create a cost-effective test and rollout plan, and educate your IT staff to manage your Exchange 2013 solution. Progent also offers affordable remote consulting and support and management for Exchange 2013.

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