San Francisco North Bay
San Rafael, Marin, Fairfax, San Anselmo, Belvedere:
Network Consulting Experts
IT Help and Expertise
Onsite Service Available in San Rafael, Sausalito, Novato, Larkspur, Mill Valley, Corte Madera, Fairfax, San Anselmo, Belvedere, Ross, Tiburon
North SF Bay Area Contact Information:
Progent offers consulting services and onsite technical support throughout the North Bay areas of Marin, Sonoma and Napa Counties.
| City | Address | Phone | Link |
| Napa | 2180 Jefferson St Napa, CA 94559 United States |
(707) 819-9099 | Napa Network Support Services |
| Petaluma | 755 Baywood Drive, 2nd Floor Petaluma, CA 94954 United States |
(707) 772-1334 | Petaluma Network Support Services |
| San Rafael | 4040 Civic Center Drive, Suite 200 San Rafael, CA 94903 United States |
(415) 526-1400 | San Rafael Network Support Services |
| Santa Rosa | 131 Stony Circle, Suite 500 Santa Rosa, CA 95401 United States |
(707) 303-4400 | Santa Rosa Network Support Services |
Progent's IT consulting services for small and mid-size businesses in the city of San Rafael are concentrated on customers who need fast and affordable assistance for system stability, protection, productivity, manageability, or recovery. The following short selection of Progent's engineering support services and technical experience should provide an idea of the ways Progent's team can assist your company to increase the business value of your information system.
- Progent’s Help Desk sharing services make it possible for your business to split the load for Help Desk services transparently between your IT team and Progent's nationwide pool of certified technical support engineers and subject matter experts. Progent’s Help Desk Co-management service is an advanced service desk solution based on the top professional services automation platform for handling service requests, ticket lifecycle, responsibility, progress tracking, and metrics. For more information, refer to Progent’s Co-managed Help Desk services.
- Progent can help you utilize Microsoft Windows Services for UNIX or SUA to achieve co-existence between Windows and Linux/UNIX networks. SFU achieves interoperability between Microsoft Windows Server and various versions of Linux/UNIX including Solaris 7, HP-UX 11i, AIX 5L 5.2, and Red Hat Enterprise Linux. SFU allows you to share Windows server folders via NFS and improved authentication in native Windows Server Active Directory environments. SFU's Interix subsystem includes a large set of UNIX/Linux tools and shells, support for a single rooted file system, and an application development kit for porting software.
- SharePoint Server 2016, designed for onsite implementations of the SharePoint content management platform, supports deep integration with SharePoint Online and Office 365 to allow hybrid environments that seamlessly unify local and cloud infrastructure and services. Additional improvements include rapid deployment with the new MinRole role-based topology feature, larger scale, faster performance, stronger security and compliance, enterprise analytics with Power BI support, and a modernized user experience for collaboration. Progent's Microsoft-certified SharePoint consultants offer economical remote and onsite consulting expertise, software development, and debugging support for businesses of any size who want to upgrade to SharePoint Server 2016 or SharePoint Online from earlier releases of SharePoint. To learn more, visit SharePoint Server 2016 migration and hybrid integration support.
Progent's Microsoft Gold-certified SQL Server 2019 consultants can assist your business to integrate Microsoft SQL Server 2019 efficiently with additional Microsoft apps by offering consulting services that include Windows Server 2019 upgrade consulting, SharePoint Server 2019 application development, Power BI reporting training and support, Microsoft Exchange Server 2019 integration expertise and Microsoft 365 Exchange Online integration solutions, and Active Directory planning and debugging. - Progent's Microsoft Exchange Server 2016 experts can help your business in any and all facets of your migration to Microsoft Exchange 2016 such as designing high availability system topology for a local, Microsoft cloud connected or hybrid environment; CAL licensing requirements for Exchange 2016 and Microsoft Windows Server 2012 R2 or later; moving mailboxes; Windows Hyper-V design; specifying mass storage capacity required for your virtual machines (VMs), databases and logs; setting up HLB for fault-tolerant client access services; planning, configuring and testing Exchange Servers and Windows Servers and Database Availability Groups (DAGs); integration with SharePoint Server or SharePoint Online; updating your firewall; creating SSL certs; performing client remediation with Office 2010 or greater or Microsoft Office 365; and configuring Outlook on the web (formerly Outlook Web App).
- Progent offers small and medium-size companies supplemental or comprehensive Help Desk support services for at-home workers. To find out about Progent's supplemental or comprehensive Help Desk services for a remote workforce, visit Help Desk support for telecommuters.
- Microsoft System Center 2016 Virtual Machine Manager is a component of Microsoft's System Center 2016 family of IT infrastructure monitoring and management tools and is intended to provide a centralized solution for configuring and managing virtualized fabric and services across hybrid networks that can include private clouds and Azure publics cloud resources. Progent's SCVMM 2016 consultants can help organizations of all sizes with any aspect of designing, implementing, and managing a SCVMM 2016 solution. Progent can review your virtualization topology, show you how to migrate smoothly from older releases of Virtual Machine Manager, develop processes for creating and installing virtual machines and VM hosts, implement high-availability scale-out clusters, connect your private cloud resources with public cloud services, configure virtual switches, develop and refine PowerShell scripts, and assist you to assess the potential business benefits of new capabilities like Storage Replica and Host Guardian Service. Progent's certified virtualization experts offer advanced Windows Hyper-V consulting and VMware vSphere expertise.
- Progent's Citrix-certified desktop virtualization experts can assist you to design, install, administer, and troubleshoot a virtual Windows desktop and application delivery system by offering Citrix XenDesktop expertise and XenApp support. Progent's Cisco-certified CCIE network engineers can help you optimize your network infrastructure for distributing server-side and client-side applications, and Progent's datacenter management and support consultants can help you to administer and maintain an off-site datacenter that offers high uptime, enhanced security, and rapid recovery. Progent can also assist you with additional virtualization products from Citrix by offering Citrix XenServer expertise and Citrix Essentials for Hyper-V support.
- Progent has been delivering SharePoint consulting services since the first product was released more than a a dozen years, and Progent has the breadth and depth of IT knowledge to assist businesses of all sizes to design and implement a SharePoint Server 2013 deployment and create SharePoint 2013 apps that bring significant business value to your IT investment. Progent's Microsoft-certified consulting team can assist your company to evaluate the risks and benefits of upgrading to SharePoint Server or SharePoint Online from older versions of SharePoint or from another collaboration environment; decide if an on-premises, Cloud-based or hybrid deployment is most sensible for your organization; and select the right edition of SharePoint 2013 for your applications. Progent can provide full project management support or can assist in individual jobs associated with your SharePoint 2013 migration.
- Progent's experts can help small and medium-size companies to set up and troubleshoot teleconferencing solutions to enable their at-home workers to collaborate safely and effectively with fellow workers and clients. To learn about how Progent's experts can assist businesses to integrate and maintain teleconferencing solutions for at-home workers, visit teleconferencing consulting expertise for telecommuters.
- Progent's System Center consulting experts have more than 15 years of background deploying, supporting and troubleshooting the core components that make up Microsoft System Center and can help your organization to plan, deploy, manage, and repair your System Center solution to optimize the availability and performance of your critical IT resources across multiple Windows and Linux/Unix OS environments and local and Cloud-based fabric. Progent also offers System Center 2016 migration consulting to help your organization to transition to the current edition of System Center from an older one or from a third-party IT management platform to provide the benefits of enterprise-class deployment, centralized management, security, plus infrastructure and application performance monitoring.
More Facts
If your small business is in Marin County and you are looking for computer assistance, IT outsourcing, or advanced services from a certified Progent consultant, call 415-526-1400 or visit Contact Progent.
An index of content::
MOM 2007 Technology Consulting Services
Microsoft Operations Manager Remote Troubleshooting
Even if your business has a small network support staff and a limited IT budget, your information network can still have the same high reliability and responsiveness that once needed a substantial internal support organization. Progent's 24x7 Network Support Services for small businesses combine the expertise of skilled Microsoft-certified and Cisco-premier IT consultants, the most recent network management software for 24x7 monitoring and threshold alarms, and economical service programs such as a help desk service to keep your mission-critical business applications and servers up and running.
Exchange 2013 Integration Support and Integration
Exchange 2013 Technical Consultant
Exchange 2013 includes major improvements to the capabilities of Microsoft Exchange 2010 and introduces powerful new features plus a redesigned structure. These enhancements favorably impact vital IT areas such as ease of administration, availability, security, operational costs, collaboration, extensibility, throughput, cross-version interoperability, and productivity. Progent's Microsoft-certified Exchange 2013 consultants can help you evaluate the possible advantages of migrating to Microsoft Exchange 2013, design an efficient validation and rollout strategy, and educate your IT team to maintain your Exchange 2013 solution. Progent can also provide affordable remote consulting and support and management for Exchange Server 2013.
Largest Database Consultant Services
Consultant Database
Progent's Microsoft-certified database application consultants can provide businesses of any size online support for popular RDBMS platforms such as MS SQL Server, Oracle, MySQL, and Office Access. Consulting support offered by Progent include software installation and configuration, application design and coding, management services, synchronization strategies, storage management, performance tuning, migration, information security, backup and recovery options, problem solving, and webinar training.
Juniper Junos Management Firewall Support
Juniper Junos Management Security Consultancy
Progent's Juniper-certified network engineers can help you utilize Junos OS and the Junos platform of network management applications to configure, administer, and monitor Junos-powered devices; migrate to the Junos OS operating system from other Juniper software platforms such as ScreenOS; and upgrade your Juniper routers, switches, and gateways to the latest version of Junos OS.
NetApp Clustered Data ONTAP Specialists
NetApp MetroCluster Disk Pools Consultant Services
Progent offers enterprise clients the services of a certified NetApp consultant to deliver remote or onsite support for NetApp's complete portfolio of SAN software and hardware products including ONTAP and Clustered Data ONTAP (CDOT) data management, MetroCluster array-based clustering, FlexPod private cloud infrastructure, SnapMirror data replication, SnapVauly incremental backup, Virtual Storage Console for VMware, MultiStore for secure IP space separation, OnCommand Reporting and Insight analytics, and NetApp's FAS, AFF, V-Series and N-Series storage products. Areas of NetApp SAN storage technology supported by Progent include system architecture, hybrid-cloud integration, virtualization, migrations, non-disruptive updates, system management, security and compliance, high availability, and remediation. Progent offers Level 3 support to assist you to resolve issues with NetApp SAN storage deployments efficiently following leading practices.
ProSight Infrastructure Monitoring Network Engineer
24 Hour Online Technical Support ProSight Network Infrastructure Monitoring
ProSight WAN Watch is an infrastructure management service that makes it simple and inexpensive for small and mid-sized businesses to map out, track, enhance and troubleshoot their connectivity appliances such as switches, firewalls, and access points plus servers, printers, endpoints and other networked devices. Using state-of-the-art Remote Monitoring and Management (RMM) technology, ProSight WAN Watch makes sure that infrastructure topology diagrams are kept current, copies and manages the configuration information of virtually all devices on your network, tracks performance, and sends alerts when issues are discovered. By automating complex management and troubleshooting activities, ProSight WAN Watch can knock hours off common tasks like making network diagrams, reconfiguring your network, finding devices that need important updates, or resolving performance bottlenecks.
SCCM 2012 Application Deployment Support and Help
Microsoft Certified Expert SCCM 2012 Policy Settings Setup and Support
Progent can assist your organization to prepare for, implement, and operate Microsoft System Center 2012 R2 Configuration Manager. Progent can assist you to migrate smoothly to Configuration Manager 2012 from a legacy change management solution or help you to modify your current SCCM 2012 environment to accommodate your evolving business requirements. In addition, Progent can assist you to create an infrastructure that fully supports SCCM by providing advanced consulting support for associated Microsoft platforms such as Active Directory Domain Services, Microsoft SQL Server and SQL Server Reporting Services (SSRS), and Internet Information Services.
24-Hour wireless IP phone integration Consulting Services
CCDP Certified wireless IP phones and CUCM Support and Setup
Progent's Cisco wireless IP phone configuration experts offer remote and on-premises support to help your organization build and maintain a Cisco Wi-Fi IP phone deployment by delivering services that can range from troubleshooting the set up of an IP phone or access point to providing comprehensive project management outsourcing or co-sourcing for modernizing the Wi-Fi architecture of an entire campus.
Palo Alto Networks User-ID Computer Security Specialist
24-Hour Palo Alto Networks PA-7000 Series Firewalls information Systems Audit
Progent's Palo Alto Networks firewall consultants can help you choose, configure, and manage Palo Alto Networks firewalls to create a modern cybersecurity ecosystem that extends across your on-premises and cloud-based resources and guards any user at any location with any device.
Award Winning Technical Support Services Monitoring and Reporting
Server Monitoring Support Services
Even if your company has a small network services group and a modest technology budget, your information network can still have the same high reliability and performance that once required a large internal support organization. Progent's 24x7 Network Support Services for small businesses combine the experience of skilled Microsoft-certified and Cisco-certified IT consultants, the latest network management software for proactive monitoring and alerts, and economical service packages such as a help desk service to keep your vital network applications and hardware operating.
Security Organization WatchGuard Firebox
WatchGuard VPN Technology Consulting Services
Progent offers consulting services for WatchGuard Firewall security gateways including the WatchGuard Firebox and XTM series of Firewalls and the Firebox SSL VPN Gateway. Progent's WatchGuard consultants can show you how to select, configure, and maintain a WatchGuard Firewall/VPN product that aligns with your network security needs and budget. Progent can assist you to maintain outdated WatchGuard firewall appliances or migrate smoothly to current WatchGuard firewall solutions.
Immediate Live Online Microsoft Access Training
Open Now Microsoft Certified Live Online Office Publisher Class
Progent offers customized remote training for an array of client applications and environments including Microsoft Office Excel, Word, Access and Project plus Acrobat Writer, Adobe Photoshop, Crystal Reports, and Windows 10. Online training provides the advantages of conventional physical classroom instruction, including immediate communication between students and trainers, but eliminates the expenses of transportation and the challenge of trying to synchronize the availability of multiple students. Available to individuals or classes of all sizes, Progent's virtual instruction allows the trainer to run the seminar from an online facility while the clients can be dispersed across a campus or all over the country. Live online training supports powerful teaching aids like virtual white boards, electronic hand-raising, and collaborative applications. Classes can be brief and targeted to specific subjects or extended in duration and broader in scope.
Network Consulting Virtual Machine Manager
SCVMM 2012 PowerShell Network Consultants
Progent can help organizations of all sizes to follow best practices to set up System Center 2012 Virtual Machine Manager hosts, networking, storage systems, and library resources; design, deploy, and manage private clouds, VMs, and VMM services in SCVMM 2012; and integrate SCVMM with SCOM 2012 for comprehensive reporting. Progent can assist your company to upgrade from a legacy version of SCVMM or from another virtualization management system, and Progent can assist you to optimize and troubleshoot your existing SCVMM ecosystem so you realize maximum business value.
Cisco Configuration 8500 Wireless Controller
24x7 Aironet 3700 Access Point IT Consultants
Progent's Cisco-certified wireless technology consulting experts can help organizations to configure, manage, and debug Cisco wireless products including Aironet and Meraki Wave 2 Wi-Fi access points (APs) plus Cisco's Wireless Network Controllers.
Largest 3504 wireless controller Outsourcing
WLAN controller Network Consulting
Progent's certified wireless consultants can assist your organization to evaluate the benefits of adopting Catalyst wireless controllers to manage Wi-Fi networks of any size. Progent can help you to maintain and debug your existing wireless network or help you design and carry out an efficient transition from outdated wireless controllers to modern models.
Wi-Fi RF Coverage Maps Consulting Services
IT Services Remote Wireless Site Survey
Progent’s Wireless Site Survey makes it easy to design and implement a WiFi network adapted to your environment, offering you a WLAN that delivers the reception, speed, load-handling capability, QoS, data protection, and roaming ability your company needs. Progent's Wireless Site Survey services are available either as an affordable online service or as a more detailed onsite service.
Network Management Outsourcing Specialists
Small Business Network Management Outsourcing Consultants
Progent's ProSight family of managed IT services are designed to provide businesses who maintain small internal IT administration and support teams with affordable access to enterprise-class management tools and technical expertise. Benefits of the ProSight line of managed IT services include flat-rate network management expenses, smart automation of routine administrative processes, continual adoption of the latest technology, smooth migration from legacy technology to up-to-date solutions, improved fit between computer technology with business objectives, guidance from veteran network experts, and allowing management to focus on business rather than fast-evolving network technology.
Largest Exchange 2007 Server Professionals
Exchange 2007 Server Consultancy
Progent's Microsoft certified consultants can help you define and deploy a smooth in-place Microsoft Exchange 2007 migration strategy that minimizes productivity downtime, reduces long-term service demands, and makes your Exchange 2007 Server easy to manage. For complex multiple server or multi-site migrations, Progent offers the background to complete your move rapidly and economically. Progent's Exchange Server 2007 help, troubleshooting, and consulting offerings include assistance with the configuration of third-party enhancements of Microsoft Exchange Server 2007 that are in keeping with your business needs.
Services County Government Cisco
Consult School District Cisco
Progent has a long background providing a full-spectrum of remote IT consulting and emergency repair services to local governments and school districts across the U.S. Progent is one of the industry’s pioneers in providing expert remote network consulting and has delivered network support to organizations in all 50 states. Remote support saves travel expenses and resolves problems more quickly than onsite support.
Custom Software Coder
SQL Server Reporting Services Remote Consulting
Progent’s expert software programmers, database designers, and project managers can assist enterprise clients to carry out development projects for Microsoft Windows, Linux/UNIX, or Web applications. Progent's co-sourcing services include access to seasoned program managers for high-level planning and project co-ordination or Progent can assist customers plug expertise gaps by providing relational database designers and programmers skilled in building line-of-business applications powered by Microsoft SQL Server, Oracle, or MySQL. Progent's SharePoint Server consultants can help clients to incorporate SharePoint with other data sources such as Microsoft SQL and Excel to create data-driven intranets and web portals. Progent also offers experience with web development technologies and can assist businesses to build, enhance, troubleshoot, or migrate web applications to utilize the most current web technology.
24-Hour Microsoft Exchange 2000 On-site Technical Support
24 Hour Exchange 2000 Upgrade Consultant
Progent is one of the most expert network support firms for creating email and messaging solutions powered by Microsoft Exchange 2000. Progent specializes in helping small and mid-size businesses derive all the benefits of Microsoft Exchange 2000 under typical situations including updating from Exchange 5.5 Server, migration from an ISP-managed or POP3 e-mail system, and jobbing out your Microsoft Exchange 2000 administration.
Microsoft LCS Server 2007 Remote Technical Support
Microsoft LCS Server 2007 Remote Support
Microsoft Office Communications Server delivers IM and Real Presence in a scalable, enterprise-grade solution featuring advanced security, seamless integration with additional Microsoft products, an extendable, industry-standard development environment, and compliance with regulatory requirements such as HIPAA, SOX, and GLB. Your organization can benefit from lower costs and elevated operational efficiencies, increased worker productivity, and better intellectual property protection with this easy-to-manage, highly available IM platform. Effective implementations of Office Communications Server require careful planning and consideration prior to roll out. Progent's Microsoft-authorized consultants can deliver the skill necessary to deliver all the advantages of Office Communications Server across your whole corporation.
Configuration Telecommuter Network Infrastructure
Remote Remote Workers Infrastructure On-site Support
Progent can help small and mid-size businesses to design, set up and troubleshoot the network infrastructure needed to support work-from-home employees.
Call Center Sharing Technical Support
Helpdesk Sharing Onsite Technical Support
Progent's Microsoft and Cisco authorized experts offer three service programs to help mid-size and large organizations create a cost-effective and successful in-house Computer Support Help Desk. Progent's consulting services include Return on Investment evaluation, process analysis and enhancement, management reporting, education of internal staff, and documentation of procedures. Progent's Software Selection and Integration Services help organizations sift through the numerous high-quality Help Desk application programs on the market and determine what products may be excessively costly, lack critical features, or align poorly with your company's business goals. Progent also offers temporary staffing for businesses who need to reinforce their internal Help Desk staff for occasional tasks or to substitute for absent or indisposed workers.
Onsite Technical Support wireless IP phone integration
Cisco wireless VoIP phone integration Integration
Cisco's wireless VoIP phones are industrial-grade wireless devices designed for workers who are on the move within campus, hospitality, retail or other environments where management wants portable phones that offer more administrative control, data security and ruggedness than is possible with the BYOD (Bring-Your-Own-Device) style of workplace communications. Creating solutions with Cisco's wireless IP phones typically requires that you set up and fine tune many components of your Wi-Fi infrastructure such as access points, switches, wireless LAN controllers, and management tools. Progent's certified consultants can provide remote and on-premises support to help you build and manage a Cisco wireless IP phone solution by providing integration services that can range from troubleshooting the set up of a wireless VoIP phone or AP to providing comprehensive project management outsourcing or co-sourcing for modernizing the wireless infrastructure of a campus.
MySQL WorkBench Contract Development
MySQL Community Edition Learn
Progent offers affordable online access to an Oracle-certified MySQL DBA or application programmer and can assist organizations of all sizes to configure and support MySQL within a robust IT environment that provides advanced performance, scalability, and security. Progent also has proven skill assisting businesses migrate databases from Oracle to MySQL.
Remote Support Small Business 500 AP
IT Consultant Small Business WAP100 AP
Cisco's Small Business family of APs are Linux-powered devices designed as value-priced Wi-Fi solutions for small offices. Progent's Cisco CCIE wireless infrastructure consultants offer remote or on-premises integration and troubleshooting support to assist you to plan, configure, update, tune, administer and troubleshoot Cisco Small Business Wi-Fi AP deployments of any scale or topology.
Microsoft ISA Server Network Consultants
ISA 2004 Information Technology Consulting
Progent's certified Forefront Threat Management Server and ISA Server 2006 experts can help you to plan, install, and manage an implementation of Forefront Threat Management Server or ISA Server 2006 on your network that delivers the firewall protection, performance and manageability that your business needs.
Top Quality Programming Companies Amazon MWS integration
Development Companies Amazon Marketplace Web Service development training
Amazon Marketplace Web Service (Amazon MWS) is a library of APIs that allows Amazon sellers to streamline their business processes by automating key sales functions such as listings, orders, shipments, fulfillment, and finances. By tapping into Amazon's vast online ecosystem and automating their sales processes, vendors can broaden their market, lower their cost of sales, accelerate reaction time to customers, and increase their profits. Progent's Amazon Marketplace Web Service (Amazon MWS) consultants can work with your development staff and provide application programming, workflow integration, project management support, and training so you can cut development time and speed up your return on investment.
Cybersecurity Contractor CISSP-ISSAP Certified
ISSAP Certified Cybersecurity Architecture Professionals
Progent's ISSAP Premier security experts, or Information Systems Security Architecture Professionals, are experts who have been awarded ISSAP status as a result of thorough examination and significant work with information security architecture. ISSAP consultants have in-depth knowledge of access management systems and methodologies, telecommunications and network infrastructure protection, cryptography, requirements analysis, business continuity planning (BCP) and disaster recovery, and physical security integration. Progent's ISSAP-premier security experts can help your business with all aspects of architecture security.
FRx Expert Development
FRx Design Firms
Progent can provide online and on premises consulting to help you with any facet of business intelligence (BI) reporting ranging from debugging or enhancing reports to designing and implementing a comprehensive BI environment. Progent's BI experts can help you to support your existing BI system, help you to upgrade reports from an outdated reporting product to a modern one, and provide as-needed remote training tailored to your individual requirements. Progent’s business reporting professionals offer experience in the leading BI reporting platforms including Microsoft's SQL Server business intelligence suite (SSIS, SSAS, and SSRS), Management Reporter/FRx, Microsoft Access, Crystal Reports, Microsoft Power BI, Excel business analytics tools such as Power Pivot and Power View, and Report Builder.
Offsite Workforce Video Conferencing Support and Setup
24 Hour On-site Technical Support Work at Home Conferencing
Progent can assist small and medium-size businesses to set up and troubleshoot conferencing technology to enable their at-home employees to communicate productively with fellow workers and customers.
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