Onsite Service Available in San Rafael, Sausalito, Novato, Larkspur, Mill Valley, Corte Madera, Fairfax, San Anselmo, Belvedere, Ross, Tiburon
North SF Bay Area Contact Information:
Progent offers consulting services and onsite technical support throughout the North Bay areas of Marin, Sonoma and Napa Counties.
Progent locations in North SF Bay Area
Progent's experts can provide a wide range of consulting and technical support assistance for IT environments powered by any mix of Windows, Cisco, Apple macOS and OS X, and Linux platforms. Network support services offered to small businesses in the San Rafael neighborhood by Progent's staff of seasoned consulting experts include:
- Progent's certified Microsoft Office and Microsoft 365 experts can assist businesses to integrate Office desktop and Microsoft 365 applications such as Office Excel, Word, PowerPoint, Outlook, Microsoft Access, Visio and Publisher into a cohesive productivity solution that offers quick return on investment and enables better business results. Progent can assist you to interface Office or Microsoft 365 apps with each other and with other key Microsoft platforms including SharePoint Server, Microsoft Exchange Server and Microsoft SQL Server running on-premises or in the cloud. Progent's consultants can also help you to resolve compatibility problems between various releases of Microsoft Office and can provide live online Microsoft Office and Microsoft 365 training to individual users and teams.
- Microsoft Windows Server 2022 expands on the technology behind Windows Server 2019 and related products to provide enhancements in critical areas that include security in depth, native support in Microsoft Azure for popular Windows Server applications, centralized management for hybrid on-prem and multi-cloud deployments, plus increased uptime for Azure-based VMs. Progent's Microsoft-certified Windows Server 2022 consultants can help your business to plan and implement an efficient move to Microsoft Windows Server 2022 based on your current network model or a modified on-premises, cloud-centric, or hybrid architecture. Progent's experts can help you to assess the business benefits of migrating to Microsoft Windows Server 2022 and can help you implement Microsoft Windows Server 2022's innovative technologies like Hotpatching, DNS-over-HTTPS security, and Storage bus cache for standalone servers. For more information, refer to Microsoft Windows Server 2022 planning and migration services.
- Progent provides online training for a range of client applications. Progent's Online training covers areas such as Microsoft 365 Excel and Power BI business reporting, Microsoft 365 Word VBA macro development, Publisher collaboration, Outlook security, Microsoft 365 Access programming, Microsoft Dynamics GP customization, Windows 10 management, and Windows 11 upgrading. Virtual learning offers all the advantages of conventional classroom seminars, including instant interaction between clients and trainers, but eliminates the costs of travel and the challenge of attempting to synchronize the availability of trainers and trainees.
- Progent's Microsoft-authorized SharePoint specialists offer Microsoft SharePoint 2019 deployment assistance, Microsoft SharePoint 2016 application development, SharePoint Server 2013 upgrade support, and Microsoft SharePoint Server 2010 maintenance. Progent can help you evaluate the economic case for implementing the current release of SharePoint Server, advise you on the most sensible edition of SharePoint for your application, provide configuration and integration services, assist you to install Microsoft SQL Server as a supporting database, optimize your network integrity, integrate your off-the-shelf and customized application programs to work with SharePoint, design a company-wide security strategy that encompasses portal solutions, and provide maintenance and Call Center support.
- Ongoing validation, testing, and enhancement of data restoration are crucial and often underappreciated components for effective disaster preparedness. In case of a disaster such as a ransomware breach, these recovery drills can be the difference between an inconvenient loss of availability and a life-or-death crisis to a business. Progent's certified Altaro VM Backup consultants can help you to create a workflow for regularly validating, testing, and improving your recovery procedures in order that you can keep your backup solution current and contain the damage of a disastrous incident.
- Progent's Citrix desktop virtualization consultants can help your business to design, install, administer, and support a virtual Windows desktop and application delivery and management system by offering XenDesktop consulting and XenApp support services. Progent's Cisco-certified CCIE network consultants can show you how to optimize your network infrastructure for distributing server and client-side applications, and Progent's datacenter support experts can help your organization to administer and maintain an off-site datacenter that offers high availability, advanced security, and rapid disaster recovery. Progent can also assist you with additional virtualization products from Citrix by providing Citrix XenServer expertise and Citrix Essentials for Hyper-V support.
- Progent's ProSight IT Asset Management service is an IT infrastructure documentation management service that makes it easy to create, maintain, retrieve and safeguard data related to your IT infrastructure, processes, applications, and services. You can instantly locate passwords or serial numbers and be alerted automatically about upcoming expirations of SSLs or warranties. By updating and managing your network documentation, you can eliminate as much as 50% of time thrown away trying to find vital information about your network. ProSight IT Asset Management features a common location for holding and collaborating on all documents required for managing your network infrastructure like standard operating procedures (SOPs) and self-service instructions. ProSight IT Asset Management also supports advanced automation for gathering and relating IT data. Whether you’re planning improvements, doing maintenance, or reacting to a crisis, ProSight IT Asset Management gets you the information you need as soon as you need it. Find out about Progent's ProSight portfolio of managed services for small and mid-size organizations.
- Microsoft Teams replaces Skype for Business Online as Microsoft's premier cloud service for real-time conversation and cooperation. Progent's Teams consultants can assist your organization to plan a migration to Microsoft Teams from Skype for Business and install, manage, and debug a cloud-based or hybrid deployment of Teams. Progent can help you to connect Teams with Office/Microsoft 365 apps, Exchange Online, SharePoint, and your phone infrastructure.
- Microsoft System Center 2016 Operations Manager helps to promote top performance and maximum availability for critical applications by providing unified, cross-platform tracking of IT resources installed across on-premises systems and private and public clouds. Progent's consulting team can provide advanced remote and onsite expertise to assist businesses of any size to design, implement, optimize, enhance and troubleshoot SCOM 2016 deployments. Progent's SCOM 2016 consultants can assist your company to migrate to SCOM 2016 from earlier versions of Operations Manager or from different IT infrastructure monitoring platforms, or integrate multiple monitoring tools into a unified infrastructure management ecosystem. Progent can also show you how to extend your SCOM 2016 scope to incorporate infrastructure hosted on public clouds by providing Azure integration consulting and Amazon AWS hybrid cloud expertise. In addition, Progent's experts can help you upgrade from SCOM 2016 to more recent versions including SCOM 2019 and SCOM 2022.
- Progent's Cisco Jabber consultants offer remote or onsite support to help businesses of all sizes to plan, implement, maintain, upgrade or debug Cisco Jabber environments and Cisco Unified Communications Manager infrastructure. Progent offers advanced expertise for all the technologies that go into building a cohesive Cisco Jabber solution including Cisco network appliancesand management tools, Microsoft 365 applications, Windows and Mac computers, iOS and Google Android smartphones and tablets, SIP interfaces, Wi-Fi networks, cyber security, cloud computing, immersive telepresence systems, PBX products, disaster recovery preparedness, and other pieces of a modern collaboration solution.
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If your small business is in Marin County
and you are in need of computer help, information technology outsourcing, or high-level services from a certified Progent consultant,
call 415-526-1400 or visit Contact Progent.