Onsite Service Available in San Rafael, Sausalito, Novato, Larkspur, Mill Valley, Corte Madera, Fairfax, San Anselmo, Belvedere, Ross, Tiburon

North SF Bay Area Contact Information:
Progent offers consulting services and onsite technical support throughout the North Bay areas of Marin, Sonoma and Napa Counties.

Onsite IT Consulting
Progent locations in North SF Bay Area

City Address Phone Link
Napa 2180 Jefferson St
Napa, CA 94559
United States
(707) 819-9099 Napa Network Support Services
Petaluma 755 Baywood Drive, 2nd Floor
Petaluma, CA 94954
United States
(707) 772-1334 Petaluma Network Support Services
San Rafael 4040 Civic Center Drive, Suite 200
San Rafael, CA 94903
United States
(415) 526-1400 San Rafael Network Support Services
Santa Rosa 131 Stony Circle, Suite 500
Santa Rosa, CA 95401
United States
(707) 303-4400 Santa Rosa Network Support Services


Progent's computer consulting for small companies in the San Rafael neighborhood are concentrated on clients who require fast and economical help for system reliability, security, productivity, administration, or repair. This short selection of Progent's consulting support services and networking expertise will provide a sense of how Progent's team can assist you to enhance the competitive value of your computer network.



  • If your network incorporates Cisco appliances, you could be running an old release of IOS, the network OS used in almost every Cisco router as well as current Cisco switches. Cisco often offers upgrades to IOS in order to fix bugs, plug security gaps, or improve features. Unfortunately, upgrading Cisco IOS or other Cisco control software can be tricky, depending upon your Cisco device and your system environment. As an example, there may be limited local Flash storage that could cause a new OS version to execute improperly. Progent's Cisco CCIE network engineers offer a broad selection of support services associated with upgrading Cisco IOS or any other Cisco control software like IOS XR, CallManager or Unified Communications Manager. Progent can run inventories of your router software, recommend appropriate updates, provision Cisco appliances, transfer images/, configure and verify your Cisco software, optimize performance, resolve problems, and train your network support managers how to utilize all significant new features.

  • Cisco's Firepower Next Generation Firewalls deliver a significant performance improvement compared to Cisco's popular ASA 5500-X security appliances and offer centralized control of modern security capabilities such as application visibility and control (AVC), next-generation intrusion protection (NGIPS) with risk prioritization, advanced malware protection (AMP), URL filtering, and sandboxing. Progent's Cisco-certified CCIE-certified firewall consultants can assist your organization to plan and execute a smooth migration to Cisco Firepower firewalls from legacy ASA 5500-X, ASA 5500, or PIX appliances and show you how to integrate Firepower appliances with Cisco's subscription-based security services to build and centrally manage network ecosystems that span local offices, data centers, private clouds and public clouds. For more information about Cisco's Firepower family of NGFWs Firewalls, visit Cisco Firepower Series firewalls integration expertise.

  • Progent's Android smartphone and tablet integration expertise have extensive experience providing online and on-premises assistance for businesses of any size who need to incorporate Android phones and tablets into their information systems so that users can communicate and collaborate from anywhere. Progent offers the breadth of know-how to resolve technical problems that span numerous manufacturers and that represent a combination of legacy and current technology. Progent offers affordable online consulting to assist you with any aspect of planning, implementing, managing and troubleshooting your Bring-Your-Own-Device (BYOD) solution. Progent can provide as-needed technical support to help you to handle especially challenging IT problems, or Progent can provide outsourced or co-sourced project management services to help you complete strategic network projects on time and on budget. Progent can assist with local, cloud-based, or hybrid network environments and can provide support for operating systems, applications, management tools and hardware infrastructure. Progent also offers specialized group or one-on-one classes to help you manage and use Android phones efficiently.

  • It is common for small business interoffice communications networks to have no failover capability in case of Internet line failures. Progentís interoffice connectivity engineers can help small businesses achieve non-stop Interoffice connectivity via redundant networks featuring transparent failover. Progentís Cisco-certified CCIE engineers can plan and implement fault tolerant Inter-office connections based on fault tolerant EIGRP routers or zero-downtime OSPF configurations of Cisco routers. Progent can show you how multi-path connectivity and automatic fail-over offer economical 24x7 interoffice connectivity.

  • Ubiquiti's UniFi family of Wi-Fi infrastructure appliances includes indoor and outdoor WiFi 6/6E APs, security gateways, and switches. Ubiquiti UniFi devices running across multiple venues with any number of access points can be remotely provisioned and managed using Ubiquiti's free UniFi Controller software, which centralizes and simplifies setup, discovery, administration, tuning, debugging, monitoring, and reporting. Progent can provide the skills of veteran wireless professionals who can assist you to assess the benefits of Ubiquitiís UniFi products for your business and help you to plan, deploy, administer, and maintain your UniFi ecosystem. To learn more, visit Ubiquiti UniFi Wi-Fi APs consulting and wireless LAN integration services.

  • Progent's certified Windows 8.1 consultants can provide a variety of IT outsourcing and co-sourcing services to help companies of any size to maintain, manage, and troubleshoot networks that incorporate workstations, notebooks, tablets, or Windows phones based on Microsoft Windows 8.1. Progent's consultants also offer Windows 10 planning and migration help and Windows 11 upgrade support.

  • Progent's consulting services for fault tolerant networks provide Microsoft and Cisco-certified consulting professionals who will show you how to build a fault-tolerant network that incorporates essential technologies and processes for mission critical environments. Progentís information technology professionals can help you to implement a network infrastructure with features that include fault tolerant Internet connections, system load balancing, fault tolerant data centers, multi-site backup and restore, fault tolerant interoffice connections, and high-reliability multi-location systems. Progent can also provide workplace recovery planning consultants to help you plan, validate, and document a disaster recovery process based on leading practices.

  • Progent's Ransomware 24x7 Hot Line is designed to help you to take the time-critical first step in responding to a ransomware assault by stopping the bleeding. Progent's online ransomware expert can help you to locate and quarantine breached devices and guard clean assets from being compromised. If your system has been penetrated by any version of ransomware, act fast. Get immediate help by calling Progent's Ransomware Hot Line at 800-462-8800. For details, visit Progent's Ransomware 24x7 Hot Line.



    More Facts

If your small business is in Marin County and you are looking for technical assistance, information technology outsourcing, or advanced services from a Progent consultant, call 415-526-1400 or visit Contact Progent.



An index of content::

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    Consultant Oracle Database Resource Manage

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    Nagios and MRTG are powerful, license-free monitoring tools that run on the Linux OS and can be used to analyze UNIX/Linux environments, MS Windows systems, or mixed-OS environments where Linux and Microsoft Windows run side by side. Nagios lets system managers to monitor network services including SMTP, HTTP, FTP, and PING. Multi Router Traffic Grapher allows you to track the bandwidth through SNMP-enabled network devices including servers, routers, and switches. Progent's system integration experts can show you how to use both these utilities to tune and repair your computer network.

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    Consulting Network Management Outsourcing for Small Businesses

    Progent's ProSight portfolio of managed IT services are geared to offer businesses who maintain small in-house IT administration and support staffs with low-cost access to world-class management platforms and technical expertise. Benefits of the ProSight catalog of managed services include predictable IT maintenance costs, automation of common management tasks, continual adoption of the latest technology, graceful migration from legacy systems to current solutions, close alignment of computer technology with business goals, guidance from veteran IT consultants, and allowing management to focus on business issues rather than fast-evolving network technology.

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    Work from Home Cybersecurity Remote Technical Support

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    Progent's application experts can provide advanced consulting, custom programming, deployment help, and online training for popular business applications that address key areas including ERP, financials, business reporting, web application design, and the MS Office suite of business productivity software. As a Microsoft Partner with decades of experience providing advanced consulting and troubleshooting services online, Progent can assist small businesses anywhere in the U.S. to avoid the lost productivity and fees related to travel and on-premises visits without sacrificing the high quality of technical support.

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    Cisco Virtual Private Network Support and Setup

    Cisco's security and remote connectivity solutions for small to mid-size companies represent a full range of manageable protection products to help safeguard your entire network infrastructure. Cisco's VPN product family includes switches, firewalls, intrusion detection systems, and VPN access concentrators. Progent's expert consulting staff includes experienced engineers with Cisco Certified Internetwork Expert (CCIE) and Cisco Certified Network Professional certifications who can help your company to select Cisco VPN, Cisco RADIUS Security, and other Cisco security technologies that fit best with your business objectives.

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  • Microsoft Exchange 2003 Upgrade Professional
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  • Altaro VM Backup Planning Outsourcing
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    Progent's IT outsourcing services provide budget-friendly computer consulting for medium-size companies. Whether it includes designing network architecture, creating an in-house Help Desk or outsourcing a one, rolling out a new e-mail platform, monitoring your system, or developing an on-line eCommerce application, outsourcing your network technical services can reduce costs and minimize uncertainties, permitting network support expenses to grow in a more linear and controlled manner than is possible by amassing a large, all-purpose internal network support staff. Progent's Outsourcing White Paper and datasheets explain how Progent can enable you to create a protected and highly available system architecture for your critical Windows-powered business software including Windows Server 2008, Exchange Server 2007, and Microsoft SQL Server 2008.

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    Compensation for Cisco Certified Telecommuter Job

    Progent's compensation model is based on contribution, so similar to being a freelance consultant, your earnings are entirely tied to your generated revenue. Some of our consultants focus on quality of life and elect to work at an easy pace, utilizing our flexible schedule to follow individual pursuits like mountain biking, car racing, snow boarding, surfing, vacations, or sharing private time with relatives and acquaintances. Others use the chance to earn major bucks through hard effort and long days. Progent fully supports both sides of the spectrum and any point in between.

  • SMS 2003 Upgrade Integration Support Systems Management Server Computer Engineer
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  • Technology Consulting Citrix OpenCloud Access
    Consult Citrix XenDesktop desktop virtualization

    For Windows desktop virtualization, Progent can provide the expertise of a Citrix XenDesktop expert who can help your company to plan a XenDesktop solution that maximizes the strategic impact of your information network; configure XenDesktop technology with your servers, user computers, and peripherals; upgrade your older desktop virtualization software to the latest versions of XenDesktop; and deliver comprehensive online technical support. Progent can also train your IT staff to follow best practices to manage XenDesktop efficiently.

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  • IT Consultants SQL Server 2019 and Excel
    SQL Server 2019 Always On On-site Support

    Progent's Microsoft-certified SharePoint 2019 and SharePoint Online consultants can provide economical remote and onsite consulting expertise, application development, and debugging services for organizations of all sizes who intend to migrate to SharePoint Server 2019 or SharePoint Online from older releases of SharePoint. Progent can assist you design and carry out an efficient migration to SharePoint 2019 on prem, SharePoint Online, or a hybrid environment that incorporates local and cloud components into a cohesive intranet system.

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    Progent's Meraki wireless access point experts offer remote and on-premises support services to assist organizations of all sizes to plan, install, maintain, upgrade or repair Wi-Fi networks that utilize Cisco Meraki wireless access points. Progent can assist your business to set up and support Meraki-based wireless infrastructure for sites that range from a teleworker's home or a remote office to a large campus or a multi-site enterprise. Progent can also assist you to integrate other Cisco products such as switches, ASR routers and firewalls to build a seamless ecosystem that provides the same access, performance, security, manageability and availability for wired and Wi-Fi clients irrespective of their location or device.

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    Cisco's wireless IP phones are industrial-grade wireless devices designed for workers who are on the move within office, hospitality, retail or other environments where IT management wants portable phones that offer more control, security and durability than is possible with the BYOD (Bring-Your-Own-Device) style of workplace communications. Integration of Cisco's wireless IP phones usually requires that you set up and optimize many components of your Wi-Fi environment such as wireless access points, routers, Cisco wireless LAN controllers, and management tools. Progent's Cisco-certified consultants offer remote and on-premises assistance to help your organization build and administer a Cisco wireless VoIP phone solution by providing integration services that range from troubleshooting the configuration of an IP phone or AP to offering project management outsourcing or co-sourcing for updating the wireless architecture of a campus.

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    Microsoft Exchange and Apple Mac computers can co-exist efficiently. Progent's Apple and Microsoft certified experts can help you set up Microsoft Entourage and Microsoft Exchange Server so your Apple Macintosh users can work closely with colleagues who run Microsoft Outlook. With Microsoft Exchange and Entourage for Mac, Exchange and Mac software can coexist, enabling Mac users to receive and transmit messages, examine the Exchange global address list, copy addresses, synchronize appointments, and invite people to meetings via your Microsoft Exchange account. Progent will make sure that your Microsoft Server is appropriately configured and that WebDAV and Outlook Web Access are enabled. Progent also offers customized one-on-one Entourage education.

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    Progent's Co-managed Help Desk service makes it possible for your IT organization to share the load for Help Desk support transparently between your IT staff and Progent's nationwide pool of certified technical support technicians and subject matter experts. Progent's Co-managed Help Desk service is an advanced service desk solution based on ConnectWise Manage, the top shared PSA tool for handling service requests, ticket lifecycle, responsibility, progress tracking, and metrics.

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    Progent's IT outsourcing services provide budget-friendly computer support for small organizations. Whether it involves planning network architecture, setting up an internal Help Desk or using an outside one, deploying a new e-mail system, monitoring your system, or creating an on-line eCommerce application, outsourcing your network engineering services can contain costs and eliminate risks, permitting IT service budgets to grow in a more linear and controlled manner than is feasible by assembling a bulky, knowledgeable in-house IT staff. Progent's Outsourcing White Paper and flyers tell you how Progent can enable you to create a protected and highly available system architecture for your critical applications powered by Microsoft Windows.

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    Progent's Microsoft-certified consultants can help businesses of any size to follow best practices to configure SCVMM 2012 hosts, networking, storage, and library resources; plan, integrate, and administer private clouds, virtual machines, and services in SCVMM 2012; and combine SCVMM with SCOM 2012 for enterprise-class monitoring. Progent can help your business to migrate from an earlier release of System Center Virtual Machine Manager or from another virtualization management platform, and Progent can assist you to enhance and repair your current SCVMM 2012 environment so you realize maximum business value.

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