Onsite Service Available in San Rafael, Sausalito, Novato, Larkspur, Mill Valley, Corte Madera, Fairfax, San Anselmo, Belvedere, Ross, Tiburon

North SF Bay Area Contact Information:
Progent offers consulting services and onsite technical support throughout the North Bay areas of Marin, Sonoma and Napa Counties.

Onsite IT Consulting
Progent locations in North SF Bay Area

City Address Phone Link
Napa 2180 Jefferson St
Napa, CA 94559
United States
(707) 819-9099 Napa Network Support Services
Petaluma 755 Baywood Drive, 2nd Floor
Petaluma, CA 94954
United States
(707) 772-1334 Petaluma Network Support Services
San Rafael 4040 Civic Center Drive, Suite 200
San Rafael, CA 94903
United States
(415) 526-1400 San Rafael Network Support Services
Santa Rosa 131 Stony Circle, Suite 500
Santa Rosa, CA 95401
United States
(707) 303-4400 Santa Rosa Network Support Services


Progent's network consulting for small and mid-size businesses in San Rafael are concentrated on clients who require fast and economical help with network reliability, protection, efficiency, administration, or recovery. The following short selection of Progent's engineering support options and technical experience should give you a sense of how Progent's team can help your company to enhance the business value of your computer network.



  • Progent can give your business affordable online access to Microsoft Exchange Server 2016 migration support, certified Exchange Server 2013 integration consultants, Microsoft Exchange Server 2010 consultants and Microsoft Exchange 2007 Server experts to design a fault-tolerant email system that includes protected email access throughout your business. For road warriors with handheld devices, Progent offers Apple iOS and Android tablet and smart phone integration support and Blackberry management expertise.

  • VMware's Site Recovery Manager (SRM) is an extension to VMware vCenter that allows you to orchestrate, automate and test a repeatable runbook for restoring applications and services rapidly following an outage. Site Recovery Manager provides centrally managed and automated recovery, application mobility, plus non-disruptive site migration, failback and re-protect. Site Recovery Manager also enables transparent testing for disaster recovery, upgrades and fixes and can generate audit reports to confirm full service restoration, validate SLAs and demonstrate disaster recovery compliance. Progent offers the support of a VCDX certified VMware SRM consulting expert to help your organization to design, configure, test and administer a disaster recovery solution powered by VMware Site Recovery Manager.

  • Progent's founder and chief technologist, Les Kent, was the architect for a Windows network application that won Microsoft's ďBest Application of the Year Award.Ē Mr. Kent is a 35-year computer industry veteran and has managed the design and implementation of hundreds of innovative information technology solutions based on Microsoft technologies. Mr. Kent established Progent in order to meet the needs of small businesses who can't justify the cost of supporting a large IT organization but who still require information systems with world-class reliability, security, and performance.

  • Cisco Unity Connection, a seamless extension of Unified Communications Manager, is a unified voicemail system that facilitates collaboration by offering a variety of options for retrieving voice messages within an environment that is easy to implement and manage. Unity Connection lets you read and manage your voice messages from your email inbox, browser, Jabber, a Cisco Unified VoIP Phone, a smartphone, or an iPad or tablet. Cisco Unity Express (CUE), offered in select Cisco ISR routers, provides cost-effective voicemail, integrated messaging, IVR, and greeting functions for small to medium businesses and enterprise satellite offices with as many as 500 users. Progent's Cisco-certified CCIE network consulting experts offer Unity Connection and Unity Express (CUE) integration and technical support services to make sure your voice messaging solution gives you significant business advantage.

  • Progent can help you in any facet of your migration to Microsoft Exchange 2019 such as configuring Windows Server 2019 Core as a host for Exchange; designing high availability (HA) infrastructure for an on-premises, cloud-based or hybrid environment; migrating mailboxes; designing and implementing Hyper-V; configuring hardware load balancing; setting up Database Availability Groups (DAGs) with MCDB caching; setting up Skype for Business 2019 for cloud voicemail; integration with SharePoint; preparing firewalls; integration with M365; and configuring Outlook clients. For details, see Progent's MS Exchange Server 2019 integration services.

  • There are hundreds of enterprise-class Internet Data Centers in the and larger metropolitan areas across the U.S., and Progent's colocation consulting professionals can improve your systemís fault tolerance and performance by helping you choose a colocation site that meets the particular requirements of your company including geographic location, size, connectivity, budget, and value-added features and services. Progentís data center support services are designed for companies with hardware housed at co-location hosting sites and requiring timely on-site assistance at the colocation facility plus online support from Microsoft and Cisco Certified experts. Progent offers a selection of colo center consulting services such as system topology evaluation, Windows and UNIX server integration and support, troubleshooting for server and communications infrastructure, design and installation of high availability configurations, defining and deploying layered security defenses, firewall integration and troubleshooting, designing load balancing solutions, and creating fault tolerant server and storage clustering systems.

  • Progent's CISSP-premier cybersecurity experts can help organizations of all sizes with any facet of information system security. Progent can help implement efficient cybersecurity systems that protect a small office against advanced threats or Progent can design, deploy, and monitor an end-to-end security strategy for hybrid networks that accommodate onsite, remote, and mobile users sharing network resources distributed over multiple physical datacenters and various clouds.

  • Progent offers live remote webinar training seminars. Virtual online classes offer a flexible and affordable way for educating your IT workers to use a broad array of important applications including Office and Microsoft 365 releases of Excel, Word, PowerPoint, Outlook, Publisher, and Visio. Progent also can provide one-on-one training for Great Plains. In addition, Progent offers on-premises training for clients larger cities across the U.S.

  • Progent can help small and medium-size organization to plan, deploy, validate and troubleshoot backup solutions needed to support remote workers. To find out about Progent's backup services for at-home workers, visit backup expertise for remote workers.

  • Progent's certified SQL Server 2019 experts can assist you to assess the business case for upgrading to SQL Server 2019 and can deliver rapid online or onsite contact with experts in solution design and integration, application development, database administration, and cybersecurity. To learn more, refer to SQL Server 2019 integration consulting.

  • Progent's ProSight Virtual Hosting service provides comprehensive hosting of a small company's servers in a solution that gives the highest degree of availability and expandability and is in addition easy to transfer to any data center. Progent's Private Cloud hosting options are based on proven virtualization technologies that enable small and midsize businesses with multi- platform environments to save dramatically on the costs of capital investments, infrastructure maintenance, and IT management while achieving world-class reliability and an unmatched level of vendor independence. Learn about Progent's ProSight family of managed services for small organizations.

  • SQL Server 2014 incorporates significant improvements in critical areas such as speed, uptime, compliance, and cloud readiness. Microsoft SQL Server 2014 is the first version of Microsoft SQL Server that includes in-memory technology that works seamlessly across all types of applications including OLTP, data warehousing (DWH), and data analytics. Progent's Microsoft-certified SQL Server 2014 consultants can provide cost-effective remote and on-premises services including planning, deployment, administration, remediation, and software development expertise to enable organizations of any size to achieve maximum business value from their SQL Server 2014 deployment. If you are currently running Microsoft SQL Server 2014, Progent can assist you to carry out a smooth upgrade to Microsoft SQL Server 2016.

  • NetApp MetroCluster is a high-availability and disaster recovery software suite that uses array-based storage clustering with continual replication to deliver rapid, zero data loss disaster recovery (DR) between datacenters that are as far as 300km apart. Progent can provide the skills of a certified NetApp MetroCluster consultant who can assist you to design, configure, manage, upgrade, test and repair a disaster recovery solution based on NetApp MetroCluster. Progent can assist you to choose an architecture for your MetroCluster environment that meets your functional needs and IT budget. Progent can make sure you follow leading practices for installing your MetroCluster solution by delivering guidance with procedures like assigning disk pools and shelf IDs, arranging aggregate layout, provisioning NetApp FlexVol volumes, setting up Data ONTAP configuration replication service, installing switches, designing a tiebreaker mechanism, setting up a TCP/IP configuration replication network between your peered clusters, and testing your DR solution to prove compliance with information assurance standards and government mandates.



    More Facts

If your small business is in Marin County and you are in need of technical support, IT outsourcing, or top-level services from a certified Progent professional, call 415-526-1400 or visit Contact Progent.



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  • Les Kent has a 35-year history of effective network integration, business management, sales, and operations. He has demonstrated a knack for creating elegant IT solutions during his time as as a network architect, software developer, project manager, deployment consultant, and problem solver for small companies, start-ups, and major enterprises.

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  • ASA Firewall with Firepower Integration
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    The new ASA 5500-X Family of firewalls with Firepower Services deliver substantially more value than Cisco's legacy firewalls and have superseded the ASA 5500 and PIX firewalls for new deployments. Progent's Cisco-premier CCIE network consultants can help your company to maintain your legacy PIX or ASA 5500 security appliances or upgrade to Cisco ASA 5500-X firewalls with Firepower Services. Progent can also assist your business to plan, integrate, optimize, administer and troubleshoot firewall solutions based around Cisco ASA 5500-X firewalls with Firepower Services.

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    Progent's certified security consultants can help you protect your Apple Mac network through expert support offerings including performing security tests, recovery from virus and worm attacks, configuring firewalls, implementing secure off-site and mobile access, installing monitoring programs for protection against viruses, spam, and directory harvest attacks, and creating a company-wide security plan appropriate for the particular objectives of your corporate network.

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  • 24x7x365 SonicWall TZ500 Firewall Security Consultancy
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    Progent's certified SonicWall firewall consultants can show you how to configure, maintain, and troubleshoot SonicWall firewall/VPN products including the newer SonicWall TZ, NSa and NSsp families of appliances and the legacy SonicWall PRO 1260 Secure Switch products. Progent's CISSP and GIAC-certified network security experts can help you incorporate SonicWall firewalls into an end-to-end network protection solution and build protection into your corporate operations.

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  • Exchange 2016 Edge Transport Server Consultant
    MCSE Expert Certified Exchange 2016 In-Place Hold Support Outsourcing

    Progent can help your business in any and all facets of your migration to Microsoft Exchange 2016 including planning high availability architecture for an on-premises, Microsoft cloud connected or hybrid environment; CAL licensing requirements for Exchange 2016 and Windows Server 2012 R2+; migrating mailboxes; Windows Hyper-V design; determining storage requirements for your virtual machines, databases and log files; setting up hardware load balancing for fault-tolerant CAS services; designing, building and testing Exchange and Windows Servers and Database Availability Groups (DAGs); setting up collaboration with SharePoint; preparing your firewall; resolving SSL issues; providing client integration with Office 2010 or greater or Microsoft 365; and setting up Outlook on the web (formerly Outlook Web App).

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    Progent can assist small and mid-size organizations to configure collaborative software to enable their remote workforce to benefit from productive interaction with fellow workers and customers.

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  • macOS Technical Support Consultants
    Mac Technical Support Consultants

    Progent provides nationwide online technical support and troubleshooting services for companies who run Apple macOS and OS X environments or whose information systems feature a mix of Mac and Microsoft products. Progent's consultants offer Apple macOS and OS X users a variety of IT services such as desktop support, upgrading to the latest edition of macOS from legacy editions of macOS or OS X, plus help with Mac application software. Progent's specialists in Apple technology can also assist your business with Apple iPhone and Apple iPad support, or moving to iCloud. Remote technical support provides optimum leverage for your IT dollar by protecting user efficiency and limiting the time charged for computer analysis and repair. Sophisticated remote support tools and skilled service specialists and consultants combine to enable Progent to handle most IT issues without wasting time and expense by traveling to your location. In the vast majority of cases your IT issues can be remediated by telephone or through a combination of phone help and online network analysis. Progent can make available Cisco CCIE network engineers and CISA and CISM premier security specialists to help you with the most challenging network issues.

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  • Home Based Microsoft Consulting Part-Time Job
    Compensation for Senior Network Engineer Employment Opportunities

    Our compensation model is based on contribution, so similar to working as a freelance consultant, your income is directly driven by your generated revenue. Certain Progent support staff focus on lifestyle issues and elect to work at a more relaxed pace, utilizing our flexible calendar to pursue personal pursuits such as hiking, car racing, skiing, fishing, travel, or sharing free time with relatives and acquaintances. Others use the chance to make big dollars via hard effort and long days. Progent completely encourages both ends of the spectrum and everything in between.

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    Besides providing access to Microsoft Dynamics GP consultants, Progent has consultants experienced in Dynamics AX (Axapta), Dynamics NAV (Navision), Microsoft Dynamics SL, Microsoft Dynamics Retail Management System, Macola ERP, MAS 90 ERP, and QuickBooks Pro by Intuit. Progent can provide programming, troubleshooting, administration help, migration assistance, and one-on-one or group webinar training classes tailored to meet your particular needs. Progent's experts also can help you build and support a secure, reliable server and communications foundation to support your ERP, MRP and accounting applications.

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  • 24x7x365 Work from Cisco Engineers Home Based Jobs
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    Progent is convinced that a carefully designed and executed information system is a vital piece for accelerating any firm's growth, and Progent follows this belief in our corporate system infrastructure. We have created a zero-downtime virtual office infrastructure that enables Progent's staff engineers and authorized contractors to deliver rapid and efficient service, cooperate easily on sophisticated projects, and gain from career and private maturity by acting as part of an exciting business ethos of personal drive and freedom.


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