Onsite Service Available in San Rafael, Sausalito, Novato, Larkspur, Mill Valley, Corte Madera, Fairfax, San Anselmo, Belvedere, Ross, Tiburon

North SF Bay Area Contact Information:
Progent offers consulting services and onsite technical support throughout the North Bay areas of Marin, Sonoma and Napa Counties.

Onsite IT Consulting
Progent locations in North SF Bay Area

City Address Phone Link
Napa 2180 Jefferson St
Napa, CA 94559
United States
(707) 819-9099 Napa Network Support Services
Petaluma 755 Baywood Drive, 2nd Floor
Petaluma, CA 94954
United States
(707) 772-1334 Petaluma Network Support Services
San Rafael 4040 Civic Center Drive, Suite 200
San Rafael, CA 94903
United States
(415) 526-1400 San Rafael Network Support Services
Santa Rosa 131 Stony Circle, Suite 500
Santa Rosa, CA 95401
United States
(707) 303-4400 Santa Rosa Network Support Services

Progent's experts can provide a wide range of consulting and technical support assistance for IT environments powered by any mix of Windows, Cisco, Apple macOS and OS X, and Linux platforms. Network support services offered to small businesses in the San Rafael neighborhood by Progent's staff of seasoned consulting experts include:

  • Progent's certified Microsoft Office and Microsoft 365 experts can assist businesses to integrate Office desktop and Microsoft 365 applications such as Office Excel, Word, PowerPoint, Outlook, Microsoft Access, Visio and Publisher into a cohesive productivity solution that offers quick return on investment and enables better business results. Progent can assist you to interface Office or Microsoft 365 apps with each other and with other key Microsoft platforms including SharePoint Server, Microsoft Exchange Server and Microsoft SQL Server running on-premises or in the cloud. Progent's consultants can also help you to resolve compatibility problems between various releases of Microsoft Office and can provide live online Microsoft Office and Microsoft 365 training to individual users and teams.

  • Microsoft Windows Server 2022 expands on the technology behind Windows Server 2019 and related products to provide enhancements in critical areas that include security in depth, native support in Microsoft Azure for popular Windows Server applications, centralized management for hybrid on-prem and multi-cloud deployments, plus increased uptime for Azure-based VMs. Progent's Microsoft-certified Windows Server 2022 consultants can help your business to plan and implement an efficient move to Microsoft Windows Server 2022 based on your current network model or a modified on-premises, cloud-centric, or hybrid architecture. Progent's experts can help you to assess the business benefits of migrating to Microsoft Windows Server 2022 and can help you implement Microsoft Windows Server 2022's innovative technologies like Hotpatching, DNS-over-HTTPS security, and Storage bus cache for standalone servers. For more information, refer to Microsoft Windows Server 2022 planning and migration services.

  • Progent provides online training for a range of client applications. Progent's Online training covers areas such as Microsoft 365 Excel and Power BI business reporting, Microsoft 365 Word VBA macro development, Publisher collaboration, Outlook security, Microsoft 365 Access programming, Microsoft Dynamics GP customization, Windows 10 management, and Windows 11 upgrading. Virtual learning offers all the advantages of conventional classroom seminars, including instant interaction between clients and trainers, but eliminates the costs of travel and the challenge of attempting to synchronize the availability of trainers and trainees.

  • Progent's Microsoft-authorized SharePoint specialists offer Microsoft SharePoint 2019 deployment assistance, Microsoft SharePoint 2016 application development, SharePoint Server 2013 upgrade support, and Microsoft SharePoint Server 2010 maintenance. Progent can help you evaluate the economic case for implementing the current release of SharePoint Server, advise you on the most sensible edition of SharePoint for your application, provide configuration and integration services, assist you to install Microsoft SQL Server as a supporting database, optimize your network integrity, integrate your off-the-shelf and customized application programs to work with SharePoint, design a company-wide security strategy that encompasses portal solutions, and provide maintenance and Call Center support.

  • Ongoing validation, testing, and enhancement of data restoration are crucial and often underappreciated components for effective disaster preparedness. In case of a disaster such as a ransomware breach, these recovery drills can be the difference between an inconvenient loss of availability and a life-or-death crisis to a business. Progent's certified Altaro VM Backup consultants can help you to create a workflow for regularly validating, testing, and improving your recovery procedures in order that you can keep your backup solution current and contain the damage of a disastrous incident.

  • Progent's Citrix desktop virtualization consultants can help your business to design, install, administer, and support a virtual Windows desktop and application delivery and management system by offering XenDesktop consulting and XenApp support services. Progent's Cisco-certified CCIE network consultants can show you how to optimize your network infrastructure for distributing server and client-side applications, and Progent's datacenter support experts can help your organization to administer and maintain an off-site datacenter that offers high availability, advanced security, and rapid disaster recovery. Progent can also assist you with additional virtualization products from Citrix by providing Citrix XenServer expertise and Citrix Essentials for Hyper-V support.

  • Progent's ProSight IT Asset Management service is an IT infrastructure documentation management service that makes it easy to create, maintain, retrieve and safeguard data related to your IT infrastructure, processes, applications, and services. You can instantly locate passwords or serial numbers and be alerted automatically about upcoming expirations of SSLs or warranties. By updating and managing your network documentation, you can eliminate as much as 50% of time thrown away trying to find vital information about your network. ProSight IT Asset Management features a common location for holding and collaborating on all documents required for managing your network infrastructure like standard operating procedures (SOPs) and self-service instructions. ProSight IT Asset Management also supports advanced automation for gathering and relating IT data. Whether you’re planning improvements, doing maintenance, or reacting to a crisis, ProSight IT Asset Management gets you the information you need as soon as you need it. Find out about Progent's ProSight portfolio of managed services for small and mid-size organizations.

  • Microsoft Teams replaces Skype for Business Online as Microsoft's premier cloud service for real-time conversation and cooperation. Progent's Teams consultants can assist your organization to plan a migration to Microsoft Teams from Skype for Business and install, manage, and debug a cloud-based or hybrid deployment of Teams. Progent can help you to connect Teams with Office/Microsoft 365 apps, Exchange Online, SharePoint, and your phone infrastructure.

  • Microsoft System Center 2016 Operations Manager helps to promote top performance and maximum availability for critical applications by providing unified, cross-platform tracking of IT resources installed across on-premises systems and private and public clouds. Progent's consulting team can provide advanced remote and onsite expertise to assist businesses of any size to design, implement, optimize, enhance and troubleshoot SCOM 2016 deployments. Progent's SCOM 2016 consultants can assist your company to migrate to SCOM 2016 from earlier versions of Operations Manager or from different IT infrastructure monitoring platforms, or integrate multiple monitoring tools into a unified infrastructure management ecosystem. Progent can also show you how to extend your SCOM 2016 scope to incorporate infrastructure hosted on public clouds by providing Azure integration consulting and Amazon AWS hybrid cloud expertise. In addition, Progent's experts can help you upgrade from SCOM 2016 to more recent versions including SCOM 2019 and SCOM 2022.

  • Progent's Cisco Jabber consultants offer remote or onsite support to help businesses of all sizes to plan, implement, maintain, upgrade or debug Cisco Jabber environments and Cisco Unified Communications Manager infrastructure. Progent offers advanced expertise for all the technologies that go into building a cohesive Cisco Jabber solution including Cisco network appliancesand management tools, Microsoft 365 applications, Windows and Mac computers, iOS and Google Android smartphones and tablets, SIP interfaces, Wi-Fi networks, cyber security, cloud computing, immersive telepresence systems, PBX products, disaster recovery preparedness, and other pieces of a modern collaboration solution.

    More Facts

If your small business is in Marin County and you are in need of computer help, information technology outsourcing, or high-level services from a certified Progent consultant, call 415-526-1400 or visit Contact Progent.

An index of content::

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    Progent's Technical Response Center provides national remote troubleshooting for Windows and Cisco-based small office computer networks. Progent's Microsoft and Cisco-Certified service engineers offer phone support and remote secure computer connection to troubleshoot and resolve network problems quickly and economically. The scope of IT experience represented by Progent's team of nationwide support professionals allows Progent to escalate even the toughest problems to competent specialists as required.

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  • ProSight Email Denial of Service Protection Professionals
    Award Winning Cloud Protection for Email Consultancy

    Progent's ProSight Email Guard solution uses the services and infrastructure of leading information security companies to provide centralized control and comprehensive protection for your inbound and outbound email. The hybrid architecture of Email Guard combines cloud-based filtering with an on-premises gateway device to offer complete defense against spam, viruses, Denial of Service Attacks, Directory Harvest Attacks, and other email-based threats. The Cloud Protection Layer serves as a first line of defense and blocks the vast majority of threats from reaching your network firewall. This decreases your vulnerability to external attacks and saves system bandwidth and storage. ProSight Email Guard's onsite gateway appliance adds a deeper level of inspection for inbound email. For outgoing email, the on-premises security gateway provides AV and anti-spam filtering, policy-based Data Loss Prevention, and email encryption. The on-premises gateway can also help Exchange Server to monitor and safeguard internal email that originates and ends within your security perimeter.

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  • Novato Installer California
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  • Consulting for IT Service Firms Information Technology Consulting
    24 Hour Consulting for Service Firms Remote Support Services

    Progent's Support for IT Service Providers lets you use Progent's consulting engineers while retaining your own brand as a seamless arm of your network services staff.

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  • San Anselmo Software Consulting Northern California, US
  • Urgent Technical Support Cisco Firewalls Cisco PIX 500 Firewall Migration Troubleshooting
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  • Juniper Junos Management Cybersecurity Organizations
    Juniper Junos CLI Security Consultants

    Progent's Juniper Networks-certified network consultants can assist you to plan and implement Juniper Firewall and VPN platforms, enhance and troubleshoot your network infrastructure, and upgrade smoothly from discontinued products to the latest versions. Progent's Junos OS engineers can also offer support for Juniper's flagship network control software to enable your business to streamline the management and strengthen the security of your Juniper VPN appliances and routers. Progent also has broad background maintaining Juniper's NetScreen OS and ScreenOS operating system platforms and can assist you manage networks that include a mix of Juniper's OS platforms.

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  • San Rafael Design California
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  • Oracle 10g Integration
    Oracle 10g Technical Consultant

    Progent's expert software programmers, relational database architects, and project managers can assist large businesses to carry out development projects for Microsoft Windows, Linux/UNIX, or Web applications. Progent's co-sourcing services include fast access to seasoned project managers for high-level planning and project co-ordination or Progent can help customers fill in expertise gaps by offering relational database designers and programmers skilled in developing line-of-business applications powered by SQL Server, Oracle, or MySQL. Progent's SharePoint Server consultants can assist businesses to incorporate SharePoint with other data sources such as SQL Server and Office Excel to create data-intensive intranets and web portals. Progent also can provide experience with web development tools and can assist clients to build, expand, repair, or migrate web applications to utilize the latest advances in web technology.

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