Onsite Service Available in San Rafael, Sausalito, Novato, Larkspur, Mill Valley, Corte Madera, Fairfax, San Anselmo, Belvedere, Ross, Tiburon

North SF Bay Area Contact Information:
Progent offers consulting services and onsite technical support throughout the North Bay areas of Marin, Sonoma and Napa Counties.

Onsite IT Consulting
Progent locations in North SF Bay Area

City Address Phone Link
Napa 2180 Jefferson St
Napa, CA 94559
United States
(707) 819-9099 Napa Network Support Services
Petaluma 755 Baywood Drive, 2nd Floor
Petaluma, CA 94954
United States
(707) 772-1334 Petaluma Network Support Services
San Rafael 4040 Civic Center Drive, Suite 200
San Rafael, CA 94903
United States
(415) 526-1400 San Rafael Network Support Services
Santa Rosa 131 Stony Circle, Suite 500
Santa Rosa, CA 95401
United States
(707) 303-4400 Santa Rosa Network Support Services


Progent's experts can provide a wide range of consulting and support help for computer systems based on any combination of Windows, Cisco, Apple, and Linux platforms. Support services available to small organizations in San Rafael by Progent's staff of Microsoft consulting professionals include:



  • If you are creating Linux applications on a network that includes Microsoft-based servers, desktops and applications, Progent offers network outsourcing and services that keep your system up and running while freeing you to focus on your area of high-value expertise. By using sophisticated network monitoring and providing remote and optional on-site help as needed, Progent provides Linux and UNIX developer support that provides a cost effective way to manage an information technology network that features dependability, protection and performance.

  • Progent's Windows 10 planning and migration experts can help organizations of all sizes to evaluate Windows 10 or to upgrade to Windows 10 from an older release of Windows. Online and onsite evaluation and migration support for Windows 10 offered by Progent include Return on Investment estimates, project supervision, application and driver compatibility testing, test lab systems, virtualization architecture, Cloud integration, mobile management, telecommuter connectivity, data and identity security, streamlined deployment and management, infrastructure design, wired/wireless convergence, business continuity planning, group and personal training for network management personnel and users, and post-migration Call Center support services.

  • Integration of Cisco's wireless IP phones usually requires that IT teams set up and fine tune numerous components of your Wi-Fi infrastructure including access points, routers and switches, wireless LAN controllers, and management tools. Progent's Cisco wireless IP phone configuration consultants can provide online and onsite assistance to help your organization create and manage a Cisco wireless VoIP phone deployment by delivering services that can range from troubleshooting the set up of an IP phone or access point to providing comprehensive project management outsourcing or co-sourcing services for modernizing the Wi-Fi architecture of an entire campus.

  • Progent's Microsoft Project and Project Online consultants can provide comprehensive remote and on-premises support for Microsoft Project Server and Project Online as well as for all Microsoft platforms that integrate in conjunction with Project and Project Online. Consulting support services provided by Progent include Microsoft Project Server and Project Professional set up, SharePoint 2013 migration consulting and application development, SharePoint Server 2010 design and deployment, SQL Server 2016 integration and development, Microsoft SQL Server 2014 integration, SQL Server 2012 management, Microsoft Exchange 2016 planning and deployment, Exchange Server 2013 integration, Exchange 2010 management, Excel and Microsoft 365 Excel development, plus PowerPoint and Visio webinar training. Progent offers access to Cisco-certified CCIE engineers to assist your company to optimize your infrastructure to support local, branch office, home-based, and mobile users so they can utilize Project Server to work together safely and efficiently. Progent's network security experts can help you to adopt and police security policies that safeguard sensitive project data without disrupting the efficient sharing of authorized data.

  • Configuration Manager 2016 automates software deployment and updating, simplifies compliance settings control, inventories network resources, guards against corporate data leakage, performs health monitoring, allows secure self service, and offers a single control mechanism for managing mixed-OS ecosystems running on-prem, cloud, or hybrid deployment architectures. Progent's Microsoft-certified Configuration Manager 2016 consultants and Azure cloud integration specialists can assist businesses of any size with any facet of designing, implementing, operating and troubleshooting a System Center 2016 Configuration Manager solution for on-premises, cloud, or hybrid environments.

  • Progent's Android smartphone and tablet integration consulting have years of background delivering remote and onsite assistance for organizations of all sizes who want to incorporate Android phones into their IT networks so that mobile clients can work together from anywhere. Progent offers the breadth of know-how to solve network problems that span multiple vendors and that represent a combination of older and current technology. Progent offers budget-friendly remote expertise to assist you with any facet of planning, implementing, managing and troubleshooting your Bring-Your-Own-Device (BYOD) environment. Progent can provide as-needed support to assist you to handle especially stubborn IT problems, or Progent can provide comprehensive project management services to ensure that you complete major network initiatives on schedule and on budget. Progent can help with on-premises, cloud-centric, or hybrid network environments and can provide expertise with operating systems, applications, management utilities and hardware infrastructure. Progent also offers customized group or individual classes to help you manage and use Android phones efficiently.

  • ProSight WAN Watch infrastructure management service makes it simple and affordable for small and mid-sized organizations to diagram, monitor, reconfigure and troubleshoot their networking appliances such as routers and switches, firewalls, and access points plus servers, client computers and other devices. Incorporating state-of-the-art Remote Monitoring and Management technology, ProSight WAN Watch makes sure that infrastructure topology maps are always current, copies and displays the configuration of virtually all devices on your network, monitors performance, and generates notices when potential issues are detected. By automating time-consuming management processes, ProSight WAN Watch can cut hours off common chores such as network mapping, reconfiguring your network, locating appliances that require important software patches, or identifying the cause of performance problems. Read about the complete ProSight portfolio of affordable network monitoring and management services for small organizations

  • Progent offers access to the affordable support of remote Internet connectivity experts to help your organization to evaluate or update your Internet services so your Internet access solution meets your business needs. Support services provided by Progent's engineers include evaluation of your current bandwidth utilization, vendor and plan analysis and ordering, network provisioning, and overseeing a smooth switchover to a new carrier and/or service plan. Network provisioning can include optimizing existing routers and configuring additional ones, setting up firewalls, and designing dependable Border Gateway Protocol configurations.

  • For advanced project management support, Progent offers access to senior information technology professionals with decades of background as technology project managers for application development, business systems deployment, and process re-engineering working with organizations ranging from Big 4 firms to dot-com startups to state government agencies. These high-level IT managers can provide advanced management skills to assist enterprise clients to adhere to best practices to make sure strategic projects are successfully completed on time and within budget.

  • Progent's System Center 2012 Virtual Machine Manager (SCVMM 2012) consulting experts can help organizations of any size to follow best practices to configure System Center 2012 Virtual Machine Manager hosts, fabric, storage, and libraries; design, implement, and manage private clouds, VMs, and VMM services in SCVMM 2012; and integrate SCVMM 2012 with SCOM 2012 for comprehensive reporting. Progent can help you to upgrade from an older release of System Center Virtual Machine Manager or from a third-party virtualization management system, and Progent can show you how you to optimize and repair your current SCVMM ecosystem to make sure you realize maximum return on investment. Progent can also provide SCVMM 2016 migration consulting to assist your organization to plan and carry out a smooth migration from Virtual Machine Manager 2012 to Virtual Machine Manager 2016 in order to benefit from stronger security capabilities, high availability VMM storage options, and other enhancements.

  • Progent's Windows Server 2019 high availability cluster experts and Windows Server 2016 disaster recovery/business continuity consultants can help your organization to plan and deploy a DR system based onMicrosoft's most advanced failover clustering tools such as Cluster OS Rolling Upgrade, Cluster Sets for implementing and managing massive high availability scale-out clusters, Storage Replica for crash-consistent Recovery Point Objective (RPO), Storage Spaces Direct for high-performance network-attached storage using commodity equipment, Virtual Machine Load Balancing for enhancing the speed and fault-tolerance of Failover Clusters while minimizing TCO and operational expenses, and Cloud Witness for easy, economical creation of a stretch cluster quorum witness hosted on Microsoft Azure.

  • Progent's System Center consultants have more than 15 years of experience configuring, supporting and fixing the core platforms included with System Center and can help you to design, install, manage, and fix your System Center 2012 R2 ecosystem to maximize the availability and responsiveness of your applications and infrastructure across a mix of Windows and Linux/Unix operating systems and on-premises and Cloud-based datacenters. Progent also can provide System Center 2016 upgrade planning and support to help your organization to transition to the latest edition of System Center from a previous release or from another datacenter management platform to provide the benefits of best-in-class deployment, centralized management, security, plus datacenter and critical application availability and performance monitoring.



    More Facts

If your small business is in Marin County and you are looking for computer assistance, IT outsourcing, or top-level expertise from a certified Progent engineer, call 415-526-1400 or visit Contact Progent.



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    Cisco VoIP Phones and CallManager On-site Technical Support

    Progent's CCIE-certified network infrastructure experts can provide advanced support services for Cisco Unified Communications Manager (CUCM) (formerly CallManager). Progent can help your organization to integrate VoIP phones, create dial plans, set up SIP trunking and PSTN support, deploy Cisco ISR G2 routers with CUBE support, and deploy UCS server high availability systems.

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    Progent offers fault tolerant load balancing support that addresses system load balancing, load balanced applications, network backbone routing, and content dispatching products such as Cisco Content Engine. High availability load balancing technologies for which Progent offers consulting expertise include Microsoft Windows 2003 Server Network Load Balancing Manager, Citrix Access Suite and Presentation Server, Cisco CSS, Cisco Distributed Director and ACNS, and F5 Networks BIG-IP.

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    ProSight Data Protection Services ECHO from Progent provide small and medium-sized organizations a low cost end-to-end solution for reliable backup/disaster recovery (BDR). Available at a fixed monthly price, ProSight Data Protection Services automates and monitors your backup processes and allows fast recovery of vital files, apps and VMs that have become unavailable or corrupted due to component failures, software glitches, natural disasters, human error, or malicious attacks such as ransomware. ProSight Data Protection Services can help you protect, recover and restore files, folders, applications, system images, plus Microsoft Hyper-V and VMware virtual machine images. Important data can be backed up on the cloud, to a local storage device, or mirrored to both. Progent's BDR specialists can provide world-class expertise to configure ProSight Data Protection Services to to comply with regulatory standards like HIPAA, FINRA, and PCI and, when needed, can help you to recover your business-critical data.

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