Onsite Service Available in San Rafael, Sausalito, Novato, Larkspur, Mill Valley, Corte Madera, Fairfax, San Anselmo, Belvedere, Ross, Tiburon

North SF Bay Area Contact Information:
Progent offers consulting services and onsite technical support throughout the North Bay areas of Marin, Sonoma and Napa Counties.

Onsite IT Consulting
Progent locations in North SF Bay Area

City Address Phone Link
Napa 2180 Jefferson St
Napa, CA 94559
United States
(707) 819-9099 Napa Network Support Services
Petaluma 755 Baywood Drive, 2nd Floor
Petaluma, CA 94954
United States
(707) 772-1334 Petaluma Network Support Services
San Rafael 4040 Civic Center Drive, Suite 200
San Rafael, CA 94903
United States
(415) 526-1400 San Rafael Network Support Services
Santa Rosa 131 Stony Circle, Suite 500
Santa Rosa, CA 95401
United States
(707) 303-4400 Santa Rosa Network Support Services


Progent's certified professionals knows how to deliver a wide range of consulting and technical support help for IT networks powered by any combination of Windows, Cisco, Apple Mac, or Linux technologies. Support services available to small and mid-size companies in the San Rafael area by Progent's team of Microsoft consulting professionals include:



  • Progent's Help Desk management and co-management services allow companies to save money, increase productivity, and respond quickly to fast-changing economic environments. Progent's Co-managed Help Desk services deliver significant cost and operational benefits in comparison to a Help Desk Call Desk staffed by an in-house IT service group. The price for Level 1 support for Progent's Co-managed Help Desk service is typically under $18 per user per month. For information about the benefits of Progent's Outsourced and Co-sourced Help Desk services, refer to Progent's outsourced and co-sourced IT Call Desk benefits.

  • Microsoft Teams replaces Skype for Business Online as Microsoft's flagship cloud platform for real-time conversation and collaboration. Progent's Teams consultants can help your organization to design an upgrade to Teams from Skype for Business or Lync Server and configure, administer, and troubleshoot a cloud or mixed deployment of Teams. Progent can assist you to connect Teams with Microsoft 365 apps, Exchange, SharePoint Online, and your PBX.

  • Progent offers small and mid-size businesses overflow or comprehensive Help Desk support for offsite employees. To learn about Progent's overflow or comprehensive Help Desk support for remote workers, go to Help Desk services for remote workers.

  • Progent's Juniper-certified network consultants can assist your company to plan and deploy Juniper Firewall and VPN platforms, enhance and support your network infrastructure, and migrate smoothly from outdated products to current releases. Progent's Junos OS consultants can provide expertise with Juniper's premier network operating system to enable your business to simplify the management and strengthen the security of your Juniper VPN appliances firewalls, and routers. Progent also has broad experience supporting Juniper's NetScreen OS and ScreenOS software products and can assist you manage environments that incorporate a mix of Juniper's OS platforms.

  • Progent's Microsoft Access consulting experts offer cost-effective online support for all releases of Office Access including Access desktop and Access Web App and can provide expert support for application programming, database migration, performance tuning, report design, and troubleshooting. Progent also can provide custom webinar classes for Access application programming and database administration.

  • Progent has provided remote network consulting assistance to businesses in every state in the U.S. Many of these clients have indicated their high regard for Progent via testimonials to the excellence of Progent's support staff. Check out Progent's customer testimonials to see what people have said concerning the quality of Progent's consulting services.

  • If you incorporates Cisco appliances, you may be running an outdated version of IOS, the control software used in almost every Cisco router and current Cisco switches. Cisco frequently offers updates to IOS to fix problems, shore up security gaps, or add features. However, updating Cisco IOS and other Cisco OS platforms can be tricky, depending upon your Cisco device and your system infrastructure. As an example, there could be limited internal RAM that could cause a new OS release to execute incorrectly. Progent's Cisco CCIE network engineers can provide a broad selection of services related to upgrading Cisco IOS software or any Cisco software platform such as IOS EX, CallManager or Unified Communications Manager. Progent can perform version audits of your Cisco software, recommend sensible updates, prepare Cisco devices, copy software images/, configure and verify your Cisco software, optimize performance, troubleshoot problems, and teach your IT staff how to get the benefits of any important new features.

  • MS Dynamics NAV ERP offers powerful innovations including tailored Role Centers, enhanced BI and reporting capabilities, and advanced workflow management. Progent's Dynamics NAV ERP experts offer custom programming, configuration and debugging services to help you to get the most from MS Dynamics NAV. Progentís engineers can assist you to connect Microsoft Dynamics NAV to additional services and applications. In addition, Progent can assist your organization to create and utilize databases so you can improve your understanding of your operations, attract additional customers, expand your sales campaigns, and form successful partnerships.

  • Progent's Microsoft-certified consultants offers remote or onsite support to assist businesses of all sizes to plan, deploy, manage, and repair a backup/recovery solution built around System Center 2012 Data Protection Manager. Progent's System Center Data Protection Manager consultants can help you to migrate from earlier releases of Data Protection Manager or from another backup system, and Progent can optimize your SCDPM 2012 implementation for onsite, cloud, or hybrid environments. Progent can provide as-needed support for fixing especially challenging problems, or comprehensive project management support. In addition, Progent's System Center Data Protection Manager 2016 migration consultants can assist you to design and implement an efficient migration from Data Protection Manager 2012 to DPM 2016 so you can take advantage of close integration with Windows 2016.

  • Progent's certified SonicWall firewall experts can help you deploy, manage, and tune SonicWall firewall products including the newer SonicWall TZ and NSa Series of firewalls and the older SonicWall PRO 1260 Secure Switch products. Progent's CISSP and CISA-certified network security consultants can show you how to incorporate SonicWall firewalls into a complete security plan and design protection into your business operations. To learn more, visit SonicWall-certified firewall integration consulting services.

  • Progent can provide System Center 2016 Configuration Manager hybrid cloud integration and Intune integration help to consolidate and simplify the management of your desktops along with your Cloud-connected tablets and smartphones. Progent can help you to upgrade efficiently to Configuration Manager 2016 from a legacy device management platform or assist you to enhance your current SCCM 2016 environment to accommodate your changing IT requirements.

  • Microsoft's desktop virtualization technologies lower the work required for IT managers to deploy software programs so that they are standardized across an entire workforce, offer the ability to control access to critical information, and enable fast installation of additional or updated workstations. With Windows Server 2016, the Terminal Services utility has been enhanced and renamed Remote Desktop Services (RDS). Microsoft's innovative Virtual Desktop Infrastructure that powers Remote Desktop Services streamlines client access, enhances responsiveness, tightens data security, unifies management, and offers a nearly seamless user environment. Progent's desktop virtualization engineers can help your company to evaluate the strategic advantages of Microsoft's desktop virtualization technologies, set up test and on-line deployments, improve your network infrastructure to accommodate virtualized clients efficiently, assess and remediate security issues, and train your IT administrators to follow industry best practices to achieve a fast ROI from desktop virtualization.



    More Facts

If your small business is in Marin County and you are looking for computer assistance, IT outsourcing, or top-level expertise from a certified Progent consultant, call 415-526-1400 or visit Contact Progent.



An index of content::

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    Progent's CISSP-premier cybersecurity experts can help businesses of all sizes with any facet of IT security. Progent can help create cost-effective security solutions that protect a small office from advanced threats or Progent can plan, deploy, and monitor an end-to-end security strategy for hybrid enterprise networks that support local, online, and mobile clients accessing network resources spread across multiple physical sites and public and private clouds.

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    Progent can provide the support of a certified VMware VCDX expert to help you plan, deploy, manage and repair VMware vSphere-powered virtualization solution for on-premises datacenters, cloud environments, or hybrid systems. Progent offers world-class expertise for installing and configuring VMware Site Recovery Manager and VMware's NSX network virtualization system for disaster recovery and application continuity. Progent offers extensive experience of VMware vCloud Director (vCD), vRealize Automation (vRA), vRO and vCloud Suite tools for administering private and hybrid cloud environments that deliver high availability, fault tolerance, and disaster recovery.

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  • Consulting OS X Online
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    Progent offers national online technical support and troubleshooting services for companies that run Apple Mac environments or whose IT systems feature a combination of Apple macOS and Mac OS X with Microsoft Windows products. Progent's consultants offer Apple macOS and Mac OS X clients a range of services such as desktop support, upgrading to the current version of OS X from legacy versions of Apple macOS and Mac OS X, plus help with Mac application software. Progent can also assist your business with iPhone and Apple iPad integration and management, or migrating to iCloud. Online IT help provides maximum return for your information technology dollar by extending client efficiency and limiting the hours charged for network repair services. Sophisticated remote support technology and skilled technicians and consultants allow Progent to handle most IT problems without wasting time and money by traveling to your location. In most of cases your IT problems can be dealt with over the phone or through a mix of phone support and remote network analysis. Progent can put you in touch with Cisco certified CCIE network engineers and CISM and CISSP certified security professionals to help with the toughest network issues.

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    Part-Time CIO Network Consultant

    Progent can supply small companies with an information management expert who can function as a part-time Chief Information Officer. This part-time Chief Information Officer can provide strategic direction to help you deploy appropriate IT products to enhance business operations so they match better with your business objectives. Your business can create and implement a well conceived information technology strategy without absorbing the expense of a full-time senior IT executive.

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    Setup and Support SQL Server

    Progent's Microsoft-certified SQL Server application programmers and database administrators can provide online consulting to assist organizations of all sizes to create, manage, and maintain applications based on the Microsoft SQL Server RDBMS platform and Microsoft's .NET architecture. Progent's SQL Server experts offer support for any phase of application development in solutions that can include small office databases to VLDB applications and data warehousing.

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    Technical Support Services Altaro Microsoft 365 Total Mailbox Backup

    Progent is an authorized Hornetsecurity/Altaro partner and can plan, configure, and manage an implementation of 365 Total Backup to protect your Microsoft 365 mailboxes, files stored on your organization's OneDrive Accounts and SharePoint Document Libraries, user and group Teams Chats, plus files on Windows-powered laptops and desktops.

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    Progent's Microsoft certified consultants offer a variety of support services for Microsoft Dynamics GP. Dynamics GP is an accounting and ERP tool built, like all Microsoft accounting solutions, on the scalable and familiar foundation of Windows technology. Microsoft Dynamics GP provides a cost-effective tool for controlling and combining finances, e-commerce, supply chain, manufacturing, project accounting, field service, and human resources. Dynamics GP is simple to install and integrate, and with its segmented approach you are able to purchase only the functions you currently require, with the option to add users and enlarge capabilities in the future. Progent's Dynamics GP/Great Plains support engineers can help you deploy, configure and administer the latest release of Dynamics GP or upgrade efficiently from an earlier version.

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    Progent's Microsoft certified support team can help you define and implement a smooth in-place Microsoft Exchange 2003 upgrade plan that minimizes productivity disruption, simplifies ongoing support requirements, and makes your Microsoft Exchange 2003 Server easy to administer. For complex multi-server or multi-site migrations, Progent offers the knowledge and experience to complete your project quickly and affordably. Progent's Exchange 2003 support, repair, and consulting services include expertise with the configuration of outside vendor add-ons to Exchange 2003 Server that are in keeping with your business goals.

  • Proxim Computer Consulting Small Business Wireless Integration Services
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  • Windows 2003 Server IT Consulting
    Windows 2003 Computer Consultants

    Progent's Microsoft-certified Windows Server 2003 consultants can provide computer help and IT consulting for the entire line of Microsoft .NET Enterprise Servers, Microsoft Windows Server 2003, and Microsoft Windows 2000 Server. Progent's Microsoft Windows 2003 migration, integration, administration, and support services include network planning, installation, project management, on-premises and off-site network support and repair, Call Center services, CISM-certified security consulting, comprehensive outsourcing, and cost-effective co-sourcing.

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  • 24/7 Flexential Internet Data Center Specialist
    Technology Professional Flexential Tampa Colocation Center

    Progent makes use of the Flexential Tampa colocation center primarily to provide private cloud hosting services. Progent has a group of network experts located in the vicinity of Tampa, and Progent also offers remote expertise from Progent's nationwide roster of Microsoft-certified experts, Cisco-certified CCIE network infrastructure engineers, ISSIP-CISSP-certified security experts, Hyper-V and VMware specialists, and senior disaster recover planning consultants. Progent can also help you to plan and execute a move to the Flexential data center by providing services like planning system architecture, specifying hardware components, system configuration and validation, debugging, streamling online network management, and educating your IT support team.

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