San Francisco North Bay
San Rafael, Sausalito, Tiburon, Ross, Tiburon:
Network Consultant Professionals
IT Services and Expertise
Onsite Service Available in San Rafael, Sausalito, Novato, Larkspur, Mill Valley, Corte Madera, Fairfax, San Anselmo, Belvedere, Ross, Tiburon
North SF Bay Area Contact Information:
Progent offers consulting services and onsite technical support throughout the North Bay areas of Marin, Sonoma and Napa Counties.
| City | Address | Phone | Link |
| Napa | 2180 Jefferson St Napa, CA 94559 United States |
(707) 819-9099 | Napa Network Support Services |
| Petaluma | 755 Baywood Drive, 2nd Floor Petaluma, CA 94954 United States |
(707) 772-1334 | Petaluma Network Support Services |
| San Rafael | 4040 Civic Center Drive, Suite 200 San Rafael, CA 94903 United States |
(415) 526-1400 | San Rafael Network Support Services |
| Santa Rosa | 131 Stony Circle, Suite 500 Santa Rosa, CA 95401 United States |
(707) 303-4400 | Santa Rosa Network Support Services |
Progent's IT support services for small and mid-size businesses in the San Rafael area are concentrated on customers who require quick and economical help for system stability, protection, productivity, manageability, or recovery. The following short selection of Progent's consulting support services and technical experience will give you an idea of how Progent's team can help your company to enhance the business value of your information network.
- SharePoint Server 2019 incorporates the modern experience of cloud-hosted SharePoint Online, providing a transitional release that bridges the traditional UI of SharePoint 2016 and the new SharePoint environment. Progent's certified SharePoint Server 2019 and SharePoint Online experts can provide economical online and on-premises consulting expertise, software development, and technical support services for organizations of any size who intend to migrate to SharePoint 2019 or SharePoint Online from legacy releases of SharePoint. Progent can help you design and execute a cost-effective migration to SharePoint 2019 on premises, SharePoint Online, or a hybrid environment that combines local and cloud-based infrastructure into a cohesive intranet system. To find out more, see SharePoint 2019 Server solutions expertise.
- Progent's ProSight Virtual Hosting and management service offers complete hosting of a small company's servers in an environment that delivers the maximum degree of availability and expandability and is also simple to move to another host. Progent's Private Cloud hosting services are based on proven virtualization techniques that allow small and midsize businesses with mixed- platform IT systems to save dramatically on the expense of capital equipment, infrastructure support, and network administration while benefiting from enterprise-class fault tolerance and an unmatched level of vendor independence. Find out about Progent's ProSight portfolio of managed services for small businesses.
- NodeZero from Horizon3.ai is a cutting-edge penetration test (pentest) platform that supports continuous, simultaneous, automated testing of your internal and perimeter network so you can identify, prioritize, remediate, and confirm cybersecurity vulnerabilities before threat actors can exploit them. Progent offers the talents of a NodeZero Certified Operator (NCO) to assist you to plan and perform thorough penetration tests of your network perimeter and your internal IT infrastructure in order to realistically evaluate your current cybersecurity profile. Progent can assist you to set up and launch NodeZero pentests tailored for your IT network, understand NodeZero reports, and remediate problems according to their potential for damaging your network. Progent's NodeZero experts can also help you to develop a cohesive cybersecurity strategy that streamlines management and provides optimum cyber defense for on-prem, multi-cloud, and perimeter IT assets. To learn more details about Progent's vulnerability analysis solutions powered by on NodeZero's PEN test products, refer to consulting services for NodeZero's penetration test products.
- Progent's application developers have worked for two decades with .NET technologies and the Visual Studio development system and are able to build or update .NET applications rapidly and at low cost. For information about the advantages of Progent's .NET software development services, refer to Progent's rapid and affordable .NET software development services.
- If you want to redo your company web site, build in-house sites for functions such as HR or worker education, establish a powerful web presence for a start-up company, or build enterprise-grade, database driven e-commerce applications, Progent can provide talented and experienced web site developers. Web design consulting available from Progent's Technology Specialists Group include web site software development, web site project management, ASP and .NET programming, and graphics design. Progent's certified Microsoft SQL Server developers, Oracle developers and DBAs, MySQL database application experts, and Microsoft Office Access developers can assist you to design, deploy, and support database-powered web sites. Progent's consulting experts can also help you build and manage a protected, dependable server and communications infrastructure featuring wireless connectivity, to host your web platforms.
- SQL Server 2016 introduces major improvements in performance, scale, data security, uptime, mobile computing support, and built-in BI. Innovations include PolyBase for processing SQL and NoSQ files in one appliance for big data applications, Jason integration, Always Encrypted mode, Mobile Report Publisher, and seamless management of local and cloud-based resources. Progent's Microsoft-certified SQL Server 2016 consultants offer online and on-premises support to assist businesses of any size to design, implement, administer or debug any edition of SQL Server 2016. Progent can also assist you to interface SQL Server 2016 with other key Microsoft technologies such as Windows Server, Exchange Server 2016, SharePoint, Dynamics ERP, Skype for Business, and System Center Operations Manager (SCOM). In addition, Progent's Microsoft SQL Server 2019 migration experts can help you to migrate to a modern version of Microsoft SQL Server.
- Progent produces complete and meaningful reports of all support work to ensure customers don’t ever feel “captive” to their support company. Progent sends email accounts of services immediately after completion of each support interaction, and also sends a printed copy along with monthly invoices. Comprehensive network service documentation makes it easier for clients to transfer to a new support organization or take on more support duties internally. Good support reporting also give management the information required to evaluate maintenance services and produce better informed IT expense projections.
- Progent’s business information reporting consultants can provide online and onsite expertise to help your organization with any phase of business intelligence (BI) reporting ranging from troubleshooting or modernizing reports to planning and deploying a comprehensive BI solution. Progent's management reporting experts can help your company to support your existing BI environment, help you to migrate reports and databases from an outdated reporting platform to a current solution, and provide as-needed remote training to meet your specific needs. Progent’s management reporting and analytics professionals can provide expertise in the leading business analytics reporting tools including Microsoft's SQL Server BI suite (Integration Services, Analysis Services, and Reporting Services), Management Reporter/FRx, Office Access, Crystal Reports, Microsoft Power BI, Excel business analytics tools including Power Pivot and Power View, Report Designer and Report Builder.
- Some of the typical online Cisco router support services offered by Progent's certified Cisco experts are setting up hostname, IP addressing, routing maps, logging, and user accounts; setting up iBGP and HSRP, aggregate routing, BGP to EIGRP redistribution, and ECN gateways; reviewing policy based routing to MPLS, routing tables, and line settings; installing current IOS image; configuring and testing failover; troubleshooting VPN tunnel problems; making a network diagram and documenting configuration; plus security and fault tolerance strategy.
More Facts
If your small business is in Marin County and you need technical support, information technology outsourcing, or high-level services from a Progent consultant, call 415-526-1400 or visit Contact Progent.
An index of content::
Dynamics GP/Great Plains Online Help
24-Hour Microsoft Expert Dynamics GP/Great Plains Features Troubleshooting
Progent can show you how to plan and execute a smooth migration to Microsoft Dynamics GP so that you preserve your information, improve your protection, modernize your management reporting, take complete advantage of Microsoft Office integration, and reduce productivity disruption by creating and executing a smart migration strategy. Progent can also help educate new Dynamics GP users so you don't waste productivity. Progent can enhance your company reports and business analytics by offering Crystal Reports consulting, FRx assistance, and Microsoft Excel support. Progent's background with Microsoft .NET technology, Microsoft SQL Server solutions, and programming with VBasic, XML and other tools make it possible to produce custom business software and eCommerce solutions that work transparently with Dynamics GP.
24-7 Microsoft SQL Server Applications Consultants
Microsoft Certified Expert Development Companies SQL
Progent's certified SQL Server developers and DBAs offer online expertise to help organizations of all sizes to create, administer, and troubleshoot applications based on the Microsoft SQL Server platform and Microsoft's .NET framework. Progent's SQL Server experts can provide help with any phase of the application life cycle in solutions that can include small office databases to VLDB applications and enterprise-class data warehousing.
Consulting Services Hybrid cloud solutions
Enterprise hybrid cloud integration Specialists
Progent can assist your IT team to design and administer hybrid ecosystems that can include Windows and Linux systems and applications in both cloud-only solutions or in hybrid network models that combine on-premises IT assets as well as one or more public clouds. To help you to integrate public clouds with networks, Progent can provide a variety of cloud migration support services that include Microsoft Azure hybrid cloud design and integration consulting, Amazon Web Services (AWS) cloud migration, and Amazon Web Marketing Service (WMS) programming and troubleshooting. Progent has two decades of background providing high-level consulting expertise online, and Progent can help you successfully carry out your cloud migration projects on schedule and within your budget.
Exchange 2013 Disaster Recovery Integration Support
Information Technology Consulting Exchange 2013 Backup and Restore
Microsoft Exchange Server 2013 incorporates major enhancements to the functionality of Exchange Server 2010 and introduces important new features as well as a redesigned structure. These improvements affect key areas including ease of administration, high availability (HA), compliance, operational costs, collaboration, expandability, performance, compatibility, and productivity. Progent's certified Exchange 2013 consulting experts can assist your organization to understand the potential business benefits of upgrading to Microsoft Exchange Server 2013, create an efficient validation and rollout strategy, and train your IT team to manage your Exchange 2013 solution. Progent can also provide affordable remote consulting and management for Microsoft Exchange Server 2013.
IT Support Outsourcing Consultant
Professional IT Outsourcing
Progent is organized deliver in-depth remote support for all technical areas associated with small business information networks and offers an array of strategic, as-needed support services including a part-time CIO to provide senior-level IT design and budgeting capability, a Call Center for help desk services, 24x7 remote monitoring, spam/virus filtering as an outside-the-firewall service, project management help for major initiatives like office moves oroperating system upgrades, connectivity experts for designing high-performance and robust infrastructure, security specialists to verify data protection and compliance, disaster recovery experts to design and document business continuity strategies, and software developers to write, customize, or troubleshoot mission-critical applications.
IT Services for Network Service Firms Technical Support
Biggest Consulting Support for IT Service Firms Integration Services
Progent's Support Program for IT Service Providers lets you take advantage of Progent's consulting engineers while retaining your own service brand as a seamless arm of your network consulting team.
Microsoft SBS 2003 Technical Support
Microsoft Small Business Server 2011 Online Troubleshooting
Microsoft Small Business Server is a low-cost collection of server products that provides the basis for a feature-rich but easy-to-manage information. The IT demands of the Microsoft .NET products included with Microsoft Small Business Server requires a computer support expert with real-world background planning and integrating seamless, comprehensive business network environments. Progent's Microsoft SBS Server professionals have an average of more than a decade of background supporting business systems based on Microsoft technology. This experience assures you results in installing, managing, and maintaining network environments that incorporate the Microsoft Small Business Server package of servers and applications.
Support and Integration Hybrid Microsoft 365 integration
Hybrid Microsoft 365 Exchange integration IT Services
Microsoft 365 Exchange Online allows you to use cloud-based virtual machines, mailboxes and associated email infrastructure to lower capital expense and administrative overhead. You can use Exchange Online to run all your mailboxes, or you can run a hybrid architecture that incorporates both local as well as cloud-hosted mailboxes. Progent's Microsoft-certified consulting experts offer affordable online technical support to help your organizations to assess the benefits of Microsoft 365 Exchange Online, plan a solution that aligns with your business needs and IT budget, carry out a non-disruptive migration from your existing Exchange organization to one that includes Exchange Online, train your management staff and end users, and deliver as-needed consulting and technical support.
Microsoft Exchange Online Help
Exchange Server 2003 Upgrade Support and Setup
Progent's Microsoft certified support team can help you design and deploy a smooth in-place Exchange Server 2003 migration plan that avoids productivity downtime, simplifies ongoing service demands, and makes your Microsoft Exchange 2003 Server easy to manage. For complicated multiple server or multi-location migrations, Progent has the experience to finish your project quickly and affordably. Progent's Exchange Server 2003 support, repair, and design offerings include expertise with the integration of third-party enhancements of Microsoft Exchange Server 2003 that are best aligned to your business goals.
Flexential Internet Data Center Consultancy
Flexential Tampa Data Center Consultant
Progent utilizes the Flexential Tampa colocation center primarily to provide private cloud hosting. Progent maintains a team of IT experts located in the Tampa area, and Progent also offers online support from Progent's countrywide team of Microsoft-certified experts, Cisco-certified CCIE network engineers, ISSIP-CISSP-certified security experts, Hyper-V and VMware virtualization specialists, and veteran DRBC planning consultants. Progent can also help your business to design and implement a move to the Flexential facility by providing services like planning system configuration, specifying hardware components, system setup and validation, debugging, streamling remote network management, and training your network staff.
Altaro VM Backup Verification Network Engineer
Online Consulting Hornetsecurity Altaro VM Backup and VMware ESXi
Altaro VM Backup software from Hornetsecurity provides small organizations a dependable and budget-friendly solution for backing up and recovering Hyper-V and VMware-powered VMs. Altaro VM Backup can be deployed in on-premises, remote, multi-site, and cloud-hosted architectures and also enables low-cost backup to Azure Block Blob storage. Altaro VM Backup protects against ransomware by leveraging Immutable Cloud Storage. This creates tamper-proof data that cannot be erased or modified by any user including root users. Progent is a certified Hornetsecurity/Altaro partner and can provide a broad array of online or onsite consulting services to help you to plan, install, manage and debug a comprehensive backup/restore solution based on Altaro VM Backup. With ProSight Data Protection Services Altaro VM Backup, Progent delivers a fully managed backup/restore service based on Altaro VM Backup technology.
Information Technology Consulting ASA and PIX Firewalls
Firepower Network Consultant
Progent's Cisco-Certified network experts provide professional PIX Firewall consulting services encompassing architecture, implementation and maintenance of Cisco firewall and Cisco security products. The Cisco PIX 500 Security Appliance Series of Cisco firewalls delivers strong user and software policy enforcement, mutlivector attack security, and secure connectivity services. Ranging from small, easy-to-install desktop devices for small businesses and home offices to modular gigabit appliances, Cisco PIX firewalls offer a sensible combination of security, speed and reliability for information environments of all sizes. PIX firewalls are based on a proven, purpose-built platform, PIX OS, avoiding possible OS-specific security vulnerabilities. The Cisco PIX Firewall has received ICSA Firewall and IPsec certification plus Common Criteria EAL4 evaluation status. PIX firewalls provide multiple integrated security and networking services, including powerful application-aware firewall services, Voice over IP and multimedia security, site-to-site and remote-access IPsec VPN connectivity, intelligent networking services, and flexible management tools. Progent's network experts can help you select and deploy any Cisco PIX 500 Series firewalls such as the Cisco PIX 501 Firewall, the Cisco PIX 506 Firewall, the Cisco PIX 506E, PIX 515 Firewalls, the PIX 515E Firewall, the Cisco PIX 520 Firewall, Cisco PIX 525 Firewalls and the Cisco PIX 535.
Non-stop Network Configuration
Technical Consultant Windows 2003 Cluster Server
Progent's Disaster Recovery/Business Continuity specialists have in-depth experience assisting small and mid-size businesses to minimize network downtime by providing affordable remote consulting services for disaster recovery/business continuity planning, high-availability network infrastructure, data backup and restore solutions, and non-disruptive maintenance. Progent's business continuity consultants can assist you to develop and validate a sensible business continuity strategy that matches your business needs and IT budget. Progent's disaster recovery specialists can help you to design, implement, and maintain resilient technologies such as non-stop Internet access, virtualization, fail-over clustering, network load balancing, transparent off-site backup, and multi-location data centers.
Solaris with Windows Consulting
Windows and UNIX Services
If your office network mixes UNIX, Linux or Solaris technology with Microsoft Windows, Progent can assist you to integrate your IT resources into a unified environment that permits all your operating systems to run side by side for simple administration, transparent dataflow, high availability, enhanced performance, and tight security. Progent's UNIX and Microsoft Windows coexistence assistance offerings include IT infrastructure configuration and support, consulting for Windows services for UNIX, remote network monitoring and administration, remote network support and troubleshooting, in-person technical support, and Help Desk Call Center services.
Customer Relationship Management Professional
Microsoft CRM Technical Consultant
Microsoft CRM helps mid-market companies build profitable customer interactions. Integrated Sales and Customer Service components allow in-house staff to share data to help promote selling success and offer consistent, efficient customer service. Progent can configure the optimal server and communications infrastructure, including mobile wireless connectivity, to support MS CRM, and Progent's Experts Team can provide your small business with a certified MS CRM consultant who can show you how to combine Microsoft Dynamics CRM with your marketing or customer service data.
Failover Clusters Windows Server 2008 Information Technology Consulting
Microsoft Windows 2008 Cluster Server Computer Consultant
The server cluster feature set incorporated into the high-end versions of Windows Server 2008 is dramatically re-engineered to simplify the deployment, configuration, and management of clusters that offer greater levels of network dependability, security, performance, and flexibility. New or enhanced features include cluster verification, easier configuration and installation, improved cluster management, new cluster infrastructure for maximum availability, better security and quorum structure, fewer failure points, more disk and RAM capacity, and enhancements for geographically dispersed clusters. Progent's clustered server consultants can assist you evaluate the advantages of failover clusters, plan and execute an installation, train your IT personnel to manage your cluster environment, provide ongoing consulting and support services, and create and validate a workplace recovery procedure.
Call Desk for at Home Workforce Consultant
Offsite Workers Support and Setup
Progent has two decades of experience assisting small and medium-size companies to plan, implement, optimize, manage, and debug computer networks that support remote workers.
Virtual Server Technology Consulting
Virtual Server Consultant
With virtual server technology, companies are able to operate many virtual machines on a single actual server. Virtual server technology allows businesses to enjoy all the benefits of server segmentation, but without the costs associated with buying additional server hardware. Virtual servers are the critical technology behind private clouds, which provide major advantages including reducing the costs of hardware, datacenter facilities, and administration while enhancing information protection, network availability, and disaster recovery. Other important server management technologies include server monitoring utilities, Microsoft WSUS, and remote server management cards. Progent's certified server management experts can assist you in all areas of server virtualization and administration to allow your business to cut costs and save time.
Wi-Fi controllers patch management Engineers
Consulting Services iPad patch management
Progent's support services for patch management offer organizations of any size a flexible and affordable alternative for evaluating, validating, scheduling, implementing, and documenting updates to your servers, peripherals {like scanners, infrastructure appliances such as routers and wireless access points, and Internet-of-Things (IoT) devices such as alarms and health monitors.
Microsoft Project Server Design Firm
Microsoft Expert Project Server 2010 Integration Support
Progent's Microsoft engineers can provide in-depth expertise in implementing, operating and debugging all versions of Project Server and can deliver a broad range of cost-effective online consulting services following proven best practices to help organizations of all sizes to get all the benefits of this powerful platform. Consulting support offered by Progent include system planning, installation and upgrades, setting up safe collaboration among local and offsite users, network infrastructure optimization, and customized online training.
Flexential Tampa Internet Data Center Consultants
Flexential Tampa Colocation Center Engineer
Progent utilizes the Flexential Tampa data center mainly to deliver private cloud hosting. Progent maintains a team of network consultants located in the Tampa area, and Progent also offers online expertise from Progent's nationwide roster of Microsoft-certified consultants, Cisco-certified CCIE network infrastructure engineers, CISM and CISSP-certified security consultants, Hyper-V and VMware professionals, and senior disaster recovery/business continuity planning consultants. Progent can also assist you to design and execute a move to the Flexential data center with services like planning solution architecture, specifying hardware components, system setup and validation, troubleshooting, setting up online management, and training your IT staff.
Virtual Machine Hosting Engineer
ProSight Virtual Server Private Cloud Hosting Professionals
Progent's ProSight Virtual Hosting and Management outsourcing provides complete hosting of a small or mid-size company's servers in an environment that gives the maximum level of availability and scalability and is in addition simple to migrate to another host. ProSight Virtual Hosting options are based upon proven virtualization architectures that enable small companies with multi- platform IT systems to economize significantly on the costs of capital equipment, system maintenance, and network administration while benefiting from enterprise-class fault tolerance and an unmatched degree of vendor flexibility.
Microsoft Office 2000 Small Business Computer Consultants
After Hours Microsoft Office 2003 Troubleshooters
Progent's IT outsourcing packages offer affordable network support for small organizations. Whether it includes planning system architecture, setting up an in-house Help Desk or outsourcing a one, deploying an updated email system, monitoring your system, or building an on-line eCommerce application, outsourcing your network engineering services can reduce costs and eliminate risks, allowing network service expenses to grow in a more moderate and controlled fashion than is feasible by building up a bulky, knowledgeable in-house network support organization. Progent's Outsourcing White Paper and flyers show how Progent can help you create a secure and highly available system foundation for your vital business software powered by Microsoft Windows.
Exchange Server 2016 Upgrade Planning Engineer
24-Hour Exchange 2016 Upgrade Planning Engineer
Progent can assist your business in any and all phases of your migration to Microsoft Exchange 2016 such as designing high availability (HA) architecture for a local, cloud-based or hybrid environment; server and CAL licensing requirements for Exchange 2016 and Windows Server 2012 R2 or later; migrating mailboxes; Windows Hyper-V design; specifying storage requirements for your virtual machines, databases and log files; setting up HLB for fault-tolerant CAS services; planning, building and validating Exchange Servers and Windows Servers and DAG groups; integration with SharePoint; updating your firewall; resolving SSL issues; providing client remediation with Office 2010 or greater or Microsoft 365; and setting up Outlook on the web (formerly Outlook Web App).
Onsite Technical Support Work at Home Cybersecurity
Offsite Workers Cybersecurity Configuration
Progent can help small and medium-size businesses to install network security protection solutions and deliver mitigation expertise needed to support remote workers.
IT Outsourcing White Papers
Urgent IT Outsourcing Best Practices Article
Progent's IT outsourcing services provide economical network consulting for medium-size companies. Whether it includes planning system infrastructure, creating an in-house Help Desk or outsourcing a one, rolling out an updated e-mail platform, monitoring your system, or creating an on-line business application, outsourcing your network engineering services can smooth out expenses and eliminate uncertainties, allowing network support expenses to increase in a more linear and manageable manner than is feasible by assembling a large, all-purpose in-house network support organization. Progent's Outsourcing White Paper and flyers explain how Progent can enable you to build a protected and robust system foundation for your critical Windows-powered applications including Windows 2008, Exchange Server 2007, and SQL Server.
Urgent Catalyst Switch LISP Engineer
Catalyst 3850 Switch Online Support
Progent's Cisco-certified CCIE networking experts can help you to configure, manage, upgrade, tune and debug Catalyst switches. Progent can also help you to enhance the security and compliance of Catalyst switches and move smoothly from outdated switches to current models.
Exchange 2019 Microsoft 365 Integration Computer Consultants
Support Exchange 2019 Disaster Recovery
Progent can assist your organization in any phase of your upgrade to Exchange Server 2019 such as configuring Windows Server 2019 for hosting Exchange; designing high availability system topology for a local, Microsoft cloud connected or hybrid deployment; migrating mailboxes; planning and implementing Hyper-V virtualization; configuring hardware load balancing; setting up DAG groups with MCDB caching; integrating with Skype for Business 2019 for cloud voicemail; setting up collaboration with SharePoint; updating firewalls; integration with Microsoft 365; and setting up Outlook clients.
Microsoft Azure hybrid cloud integration Specialists
Hybrid cloud solutions Consultant
Progent can help your IT team to design and manage cost-effective environments that can include Windows and Linux operating systems and apps in both cloud-based solutions or in hybrid network models that seamlessly combine physical resources along with one or more public cloud services. To assist you to incorporate public cloud services with physical datacenters, Progent offers a range of cloud migration support services that include Microsoft Azure hybrid cloud planning and integration consulting, Amazon Web Services cloud migration, and Amazon Web Marketing Service (WMS) development and troubleshooting. Progent has two decades of experience providing advanced consulting services remotely, and Progent can make sure you successfully carry out your cloud integration projects quickly and within your budget.
Microsoft Teams security Specialist
Microsoft Teams mobility Engineers
Progent can help your organization to plan an upgrade to Teams from Skype for Business and install, administer, and troubleshoot a cloud-based or hybrid implementation of Microsoft Teams. Progent can help you to connect Teams with Office and Microsoft 365 apps, Exchange, SharePoint, and your PSTN gateway.
Technical Support Services Exchange Server 2016 Upgrade Planning
Microsoft Exchange Server 2016 Upgrade Support
Progent can help you in all facets of your upgrade to Microsoft Exchange 2016 including planning high availability (HA) architecture for an on-premises, Microsoft cloud connected or hybrid environment; CAL licensing requirements for Exchange 2016 and Windows Server 2012 R2; migrating mailboxes; Hyper-V virtualization strategy; determining storage capacity required for your virtual machines (VMs), databases and log files; setting up hardware load balancing (HLB) for fault-tolerant client access services; designing, building and testing Exchange and Windows Servers and DAG groups; setting up collaboration with SharePoint; updating your firewall; resolving SSL issues; performing client remediation with Office 2010 or greater or Microsoft 365; and setting up Outlook on the web (formerly Outlook Web App).
Top IT Training Professional
Knowledge Transfer Engineer
Progent is committed to knowledge transfer from Progent's consultants to customers. By educating customers to handle problems that are within their comfort zone, Progent is able to concentrate on delivering hard-to-find skills where Progent has little competition. Small companies who work with trusted independent service providers or who employ in-house support staffs benefit when Progent transfers information about new technology and proven methodologies to make their IT environments more robust, protected, and efficient.
Windows Server 2012 R2 Hyper-V Integration Services
Specialists Windows Server 2012R2 Cloud
Progent's certified professionals can assist you to evaluate the advantages of Windows Server 2012 R2 for your organization, create pilot systems and migration strategies, optimize your infrastructure for on-premises, multi-location, cloud-based, and partial-cloud datacenters, train your IT support team, create an enterprise-wide security strategy, automate network administration, assist with creating applications, and build and test a disaster recovery/business continuity plan.
Immediate Exchange 2019 Upgrade Remote Troubleshooting
Exchange 2019 Cloud Voicemail Technical Consultant
Progent can assist you in any facet of your upgrade to Microsoft Exchange Server 2019 such as configuring Windows Server 2019 Core as a host for Exchange; designing high availability (HA) architecture for an on-premises, Microsoft cloud connected or hybrid deployment; moving mailboxes; planning and configuring Hyper-V; configuring HLB; setting up Database Availability Groups (DAGs) with MCDB caching; setting up Skype for Business 2019 for voicemail services; setting up collaboration with SharePoint Server or SharePoint Online; updating firewalls; integration with Microsoft 365 and setting up Outlook.
MongoLock ransomware recovery Consultants
Nephilim ransomware recovery Consultant Services
Progent's ransomware consultants can help you to assess your ransomware defenses, remotely monitor and protect your network, assist with settlement negotiations with a threat actor, and restore an information system victimized by a ransomware variant such as Ryuk, Maze, Sodinokibi, DopplePaymer, Conti or Egregor.
Award Winning Security Evaluation WatchGuard Firebox M4800 Firewall
WatchGuard Firebox T15 Firewall Auditor
Progent provides support expertise for WatchGuard Firewall/VPN security gateways such as the WatchGuard Firebox and XTM families of Firewalls and the Firebox SSL Core VPN Gateway. Progent's WatchGuard professionals can show you how to choose, configure, and manage a WatchGuard Firewall appliance that aligns with your network security needs and budget. Progent can help you to maintain legacy WatchGuard firewalls or migrate efficiently to modern WatchGuard firewall solutions.
Amazon cloud integration Development Group
Cisco Certified Amazon AWS hybrid cloud solutions Programming
Progent offers affordable online support to assist businesses of any size to access Amazon Web Services (AWS) cloud services such as Elastic Compute Cloud (EC2) for virtual machine hosting, Amazon Simple Storage Service (Amazon S3), and Amazon Glacier. Progent can help you with every aspect of Amazon AWS migration and troubleshooting including needs analysis, preparedness assessment, architectural design, testing, configuration, administration, performance tuning, software license management, backup/restore solutions, and security and compliance.
Microsoft 365 Deployment Readiness Support and Setup
Microsoft 365 and on-premises Exchange Integration Services
Microsoft supports transparent hybrid ecosystems that combine Microsoft 365 and on-premises Exchange deployments. This allows you to have some Exchange mailboxes located on your corporate datacenter or private cloud and other mailboxes hosted by Microsoft 365. Progent's Microsoft-certified Exchange consulting team can assist your organization with any facet of planning, implementing and debugging your hybrid Exchange Online deployment. Progent's Exchange specialists can deliver as-needed support to help you resolve challenging technical issues and also can provide extensive project management outsourcing to ensure your hybrid Exchange initiative is successfully completed on time and on budget.
Flexential Internet Data Center Technology Professional
Biggest Flexential Tampa Internet Data Center Engineer
Progent utilizes the Flexential Tampa colocation center primarily to provide private cloud hosting. Progent has a group of IT experts based in the Tampa area, and Progent also offers remote expertise from Progent's countrywide team of Microsoft-certified consultants, Cisco-certified CCIE network infrastructure engineers, CISM and CISSP-certified security experts, Hyper-V and VMware specialists, and veteran disaster recovery/business continuity planning experts. Progent can also assist your business to design and carry out a move to the Flexential facility by providing services such as designing solution configuration, recommending hardware, system setup and testing, troubleshooting, streamling online network management, and educating your IT staff.
Small Offices Outsourced IT Support
Small Business Outsourced IT Services
Progent provides the services of Microsoft and Cisco-Premier network consulting professionals to offer clients economical ways to help businesses maximize the benefits of Microsoft and Cisco products. For environments that span from remote offices to large enterprises, Progent's network consultants can help you improve your information system's e-mail architecture, protection, availability, performance, and system management.
Microsoft Exchange Consulting
Microsoft Exchange Support Services
Progent's Microsoft certified support team can show you how to design and implement a smooth in-place Exchange Server 2007 migration strategy that avoids productivity disruption, reduces ongoing support demands, and makes your Microsoft Exchange Server 2007 easy to manage. For complicated multiple server or multi-site migrations, Progent offers the experience to finish your project quickly and economically. Progent's Exchange Server 2007 help, repair, and consulting offerings include assistance with the configuration of outside vendor enhancements of Microsoft Exchange 2007 Server and the creation of unified messaging implementations powered by Exchange Server 2007.
Consultant Chief Information Officer Outsourcing
Services Outsourcing Network Help
Progent is organized deliver comprehensive remote consulting for all major technical areas associated with small business information networks and offers an array of strategic, as-needed services including a part-time Chief Information Officer to provide advanced IT design and negotiating capability, a Call Center for help desk services, 24x7 remote monitoring, spam and email-borne virus protection as a managed service, best-practices project management for major projects like site relocations oroperating system upgrades, connectivity consultants for building and maintaining high-performance and reliable infrastructure, certified security engineers to verify information protection and compliance, disaster recovery experts to design and document business continuity strategies, and software programmers to create, customize, or repair business applications.
Wisconsin Information Technology Outsourcing Group
Nebraska Troubleshooting
Progent's Technical Response Center provides national extended hours remote support for computer systems powered by Windows and Cisco technology. Progent's Microsoft and Cisco-Certified service professionals offer after-hours phone help and online secure network access to isolate and resolve network problems quickly and affordably. The breadth of technical expertise represented by Progent's staff of nationwide support professionals makes it possible to escalate even the toughest network issues to competent experts as required. For urgent issues, the Technical Response Center endeavors to respond to your call for service within one hour.
Windows Virtual Desktop for Mac Professional
Windows Applications on Apple Mac Computer Consulting
For businesses with a combination of Apple Mac and Windows desktops, there exist two basic solutions for using Windows-only applications on macOS or OS X: remote access to an actual Windows computer or local simulation of a Windows operating system on a computer. Microsoft's Remote Desktop Connection for Mac enables you to connect a Mac to a remote Windows-based computer to use Microsoft Windows software and share network resources. Virtual PC for Apple Mac emulates Windows on an Apple Mac computer so you are able to use Microsoft Windows software directly. Progent's macOS and Mac OS X technology support experts can assist your company to maintain these solutions for running Microsoft Windows programs on your Macs and can in addition help your organization to evaluate and install other products for Microsoft Windows platform simulation.
Microsoft Dynamics 365 Retail Remote Support
Macola Coder
Besides providing access to Microsoft Dynamics GP (Great Plains) consultants, Progent can provide experts in Dynamics AX, Dynamics NAV, Dynamics SL, Dynamics RMS, Macola ERP, MAS 90 by Sage Software, and QuickBooks Pro by Intuit. Progent can provide programming, troubleshooting, management help, upgrade assistance, and one-on-one or group webinar training classes customized to address your specific requirements. Progent's experts also can help you integrate and support a secure, robust server and communications infrastructure to support your ERP, MRP and accounting applications.
Altaro VM Backup Planning Support and Integration
Onsite Technical Support Altaro VM Backup Scheduling
Altaro VM Backup software from Hornetsecurity offers small organizations a reliable and budget-friendly platform for backing up and recovering Hyper-V and VMware-based virtual machines. Altaro VM Backup can be used for local, offsite, distributed, and cloud-hosted architectures and also enables cost-effective cloud backup to Microsoft Azure Block Blob storage. Altaro VM Backup defends against ransomware attacks by leveraging Immutable Cloud Storage. This produces tamper-proof data that cannot be modified by anyone including root users. Progent is a certified Hornetsecurity/Altaro partner and offers a broad array of online or onsite services to assist you to plan, deploy, optimize and debug a comprehensive backup/restore system based on Altaro VM Backup software. With ProSight DPS Altaro VM Backup, Progent offers a managed backup/restore service based on Altaro VM Backup.
Windows 2022 Hyper-V IT Services
Windows Server 2022 Secured-core server Support and Setup
Progent's Microsoft Gold-certified Windows Server 2022 consultants can help your company to plan and implement a cost-effective migration to Windows Server 2022 using an on-premises system architecture or a hybrid model that combines cloud-based Windows Server on Azure with an on-prem installation of Windows Server 2022.
Network Consultants Dynamics GP Power BI
Great Plains Migration Network Engineer
Microsoft Dynamics GP 2010 financial software is a full-featured business management and analytics solution that unifies information and processes throughout your company, communicates seamlessly with other applications, and connects employees, customers and suppliers unrestricted by time or location. Designed for small to mid-size companies, MS Dynamics GP 2010 and MS Dynamics GP Release 10.0 deliver capability for accounting, management reporting, project management, inventory and order processing, e-commerce, HRM, customer relationship management, field force automation, manufacturing, retail, and web-based business services. Progent can show you how to install and maintain a reliable, protected computer and network environment to support Microsoft Great Plains, and can give you access to expert Great Plains professionals to help your business benefit from the full potential of Microsoft Dynamics GP/Great Plains 2010.
Microsoft Office SharePoint Server 2003 Network Consulting
SharePoint Server 2003 Engineer
Progent's Microsoft-certified experts can provide organizations of any size consulting, technical support, and development expertise for Microsoft SharePoint and SharePoint Online. SharePoint is an enterprise collaboration platform that uses web technology for efficiently connecting people, groups and data. SharePoint Server provides a central location for your workers or customers to access, manage, distribute and manipulate relevant data, documents, and software and to interact with one another. SharePoint allows faster and more intelligent decisions, more efficient access across groups and more economical business processes. Windows SharePoint Services join employees, clients, workgroups and projects with the data they've created in a manner that makes data convenient to locate, retrieve and apply. Progent's SharePoint consultants can help your organization to manage your current SharePoint solution or migrate to the current release of SharePoint Server or to SharePoint Online.
Small Office IT Consulting Services Smartphone Synchronization
Mobile Laptop Small Business IT Support
Progent's remote connectivity and smartphone synchronization specialists can assist you to design and deploy secure access solutions for off-site desktops, laptops, and wireless handhelds so they work seamlessly with your information network, allowing your business to improve the efficiency of your remote workforce.
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