Onsite Service Available in San Rafael, Sausalito, Novato, Larkspur, Mill Valley, Corte Madera, Fairfax, San Anselmo, Belvedere, Ross, Tiburon

North SF Bay Area Contact Information:
Progent offers consulting services and onsite technical support throughout the North Bay areas of Marin, Sonoma and Napa Counties.

Onsite IT Consulting
Progent locations in North SF Bay Area

City Address Phone Link
Napa 2180 Jefferson St
Napa, CA 94559
United States
(707) 819-9099 Napa Network Support Services
Petaluma 755 Baywood Drive, 2nd Floor
Petaluma, CA 94954
United States
(707) 772-1334 Petaluma Network Support Services
San Rafael 4040 Civic Center Drive, Suite 200
San Rafael, CA 94903
United States
(415) 526-1400 San Rafael Network Support Services
Santa Rosa 131 Stony Circle, Suite 500
Santa Rosa, CA 95401
United States
(707) 303-4400 Santa Rosa Network Support Services


Progent's certified professionals knows how to provide a wide range of engineering and support assistance for computer systems powered by any combination of Windows, Cisco, Apple Mac, or Linux technologies. Network services offered to small companies in San Rafael by Progent's staff of Microsoft consulting experts include:



  • Progent can help small and medium-size organizations to implement cybersecurity defense solutions and provide cleanup services required for remote workers. For details about Progent's cybersecurity defense expertise for teleworkers, see network security protection solutions for remote workers.

  • Progent can assist your IT team to plan and manage networks that include resources from a mix of public clouds. Progent offers a range of public cloud support services such as Microsoft Azure hybrid cloud planning and deployment consulting, Amazon Web Services cloud migration, Amazon Web Marketing Service programming, and Google Cloud Platform (GCP) administration. For details, see Progent's experts in configuring and managing multiple clouds.

  • Hyper-V 2016 utilizes key technologies initially developed for and proven on Azure, among the world's biggest public clouds. This dramatically enhances the ability of Microsoft's Windows Server platform to support private cloud and hybrid cloud/on-premises deployment models by enhancing data security, uptime, expandability, manageability, reliability and recoverability. Progentís Microsoft-certified Windows Server 2016 Hyper-V experts can help you to evaluate the advantages of Hyper-V 2016 for your organization, configure test environments to confirm the ability of Hyper-V 2016 to run your vital workloads, plan a cost-effective network architecture for a cloud-based or hybrid deployment, develop and carry out a smooth upgrade plan, train your IT management and technical support personnel, and deliver ongoing consulting and debugging support to ensure that your Hyper-V 2016 solution delivers maximum business value. Progent's virtualization technology consultants also offer Windows 2022 Hyper-V Virtual Server migration consulting and Windows Server 2019 Hyper-V Virtual Server upgrade to assist you to update your Windows Hyper-V 2016 deployment.

  • Progent offers two ultra-affordable service bundles designed to enable small businesses to receive a professional network security assessment from a certified security engineer. With Progent's External Network Security Inventory Checkup, a security engineer runs a comprehensive test of your network from beyond your company firewall to determine potential risks in the security profile you present to the outside world. With Progent's Internal Security Inventory Scan, a security engineer runs a network scan from a secure machine inside your firewall to evaluate your exposure to internal threats. The two security inventory services are set up and executed from a secured external site.

  • The ASA 5500-X Series Next-Generation Firewalls with Firepower Services deliver significantly more value than Cisco's legacy PIX and ASA 5500 firewalls and have superseded the ASA 5500 and PIX 500 firewalls for new deployments. Progent's Cisco-premier CCIE network consultants can help your company to manage your existing PIX or ASA 5500 firewalls and migrate efficiently to Cisco ASA 5500-X firewalls with Firepower Services. Progent's consultants can provide online and on-premises support for ASA 5500-X firewalls with Firepower Services and can help your business to design, deploy, optimize, administer and troubleshoot firewall environments built on Cisco ASA 5500-X firewalls with Firepower Services.

  • Progent's Ransomware 24x7 Hot Line is intended to help organizations to carry out the urgent first phase in mitigating a ransomware attack by putting out the fire. Progent's online ransomware expert can help you to identify and isolate breached servers and endpoints and guard undamaged assets from being penetrated. If your network has been penetrated by any strain of ransomware, don't panic. Get immediate help by calling Progent's Ransomware Hot Line at 800-462-8800. For more information, see Progent's Ransomware 24x7 Hot Line.

  • Microsoft Dynamics 365 Business Central, previously called Microsoft Dynamics NAV and Navision, is an enterprise resource planning solution created for Azure cloud, on-premises, or hybrid deployments. Progent's certified Microsoft 365 experts, Excel specialists, Teams integrators, and Microsoft Azure cloud experts can help your organization to integrate Dynamics 365 Business Central with key Microsoft technologies. Progent's database experts offer SQL Server consulting and Power BI analytics mentoring to assist your organization to utilize Dynamics Business Central to produce applications and analytical reports that allow you to make better business decisions. Progent's Microsoft Dynamics 365 Business Central consultants can help your organization to maintain legacy versions of Dynamic NAV/Navision or plan and configure modern Business Central deployments.

  • If you incorporates Cisco appliances, you may be running an old version of Cisco IOS, the operating system used in almost every Cisco router as well as current Cisco switches. Cisco often publishes updates to IOS to fix bugs, shore up security vulnerabilities, or improve functionality. However, upgrading Cisco IOS and other Cisco OS platforms can be tricky, depending upon your Cisco device and your network infrastructure. As an example, there could be limited internal RAM that could cause a new OS release to execute incorrectly. Progent's Cisco CCIE-certified network engineers offer a broad variety of services related to updating Cisco IOS software or other Cisco OS such as IOS EX, CallManager or Unified Communications Manager. Progent's consultants can run inventories of your router software, recommend appropriate updates, provision Cisco devices, transfer software images/, activate and test your update, tune performance, troubleshoot problems, and train your network support managers how to utilize all significant new capabilities.

  • The extensible architecture of Microsoft Dynamics GP (Great Plains) makes it easier to create custom Microsoft Dynamics GP/Great Plains extensions that offer all of the core elements of proven Dynamics GP/Great Plains components but also meet the individualized requirements of your company. With access to the Modifier with Microsoft Visual Basic for Applications, applications developers can work with the most widely used customization environment in the software industry to adapt Dynamics GP/Great Plains information views, create business logic, and personalize forms and reports. Progent's Microsoft 365 consultants can help you to benefit from Dynamics GP's connectivity with Office and Microsoft 365 apps. Progent's expertise with Microsoft .NET support, SQL Server 2019 integration and SQL Server development and DBA services, and programming background with Visual Basic, Visual Studio, Continuum and other developer systems make it possible to create custom mission-critical applications and web eCommerce solutions that integrate seamlessly with Dynamics GP.

  • Progent offers a wide range of affordable consulting and support services to assist you company to install, integrate, repair, and administer desktop PCs and notebooks based on Microsoft Windows, Apple macOS and OS X, or popular versions of Linux. Progent's desktop support services include Windows 11 deployment assistance, Windows 10 migration assistance, Windows 8.1 expertise, Windows 7 technical support, MS Office and Microsoft 365 integration and training, and 64-bit processing upgrades.

  • Progent offers the services of a certified video conferencing and telepresence consultant with expertise deploying technology from the leading telepresence providers including Cisco, Polycom, and LifeSize and can assist your company to design, configure, expand, or troubleshoot a video conferencing solution that protects your current investment and optimizes the strategic value of your information system. Progent also offers the services of infrastructure consultants who can help companies of all sizes to build and maintain a network that provides the speed, dependability, security, and scalability you need to support your video conferencing/telepresence solution.



    More Facts

If your small business is in Marin County and you need technical support, information technology outsourcing, or high-level services from a Progent professional, call 415-526-1400 or visit Contact Progent.



An index of content::

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    Fortinet FortiGate next-generation firewalls are leaders in offering top throughput for SSL/TLS inspection. Progent's Fortinet FortiGate firewall consultants can help your business to configure your Fortinet security appliances to protect your digital resources at the network perimeter, within the data center, at branch locations, and at the cloud edge.

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    Fortinet FortiGate next-generation firewalls are industry leaders in offering top performance for encrypted data inspection. Progent's Fortinet firewall consultants can assist you to integrate your Fortinet FortiGate security appliances to safeguard all your IT assets at the network perimeter, within the data center core, at branches, and at the cloud edge.

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    Stealth penetration checking is an important component of any comprehensive network security strategy. Progent's security experts can run thorough intrusion checks without the knowledge of your company's in-house IT staff. Stealth penetration checking shows whether current security monitoring systems such as intrusion incident warnings and event log monitoring are properly configured and consistently observed. Progent can provide ongoing autonomous penetration testing to map your internal and external attack surface and to detect ways that vulnerabilities, improper configurations, harvested credentials, overlooked patches, and unsound IT product defaults can be combined by hackers into the multi-front attacks typical of modern versions of ransomware.

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    Top Quality Information Technology Integrators Microsoft Project Server

    Progent's Microsoft-certified consultants can provide computer support and IT consulting services for Microsoft .NET Servers and programs and for Microsoft Windows Server 2012 R2, Windows Server 2008 R2 and Windows Server 2003. Progent's consulting professionals can help you design, integrate, maintain and manage the entire suite of Windows .NET Servers including SQL Server, Microsoft ISA Server, Small Business Server, Microsoft Exchange Server 2013 and Exchange Server 2010, SharePoint, Windows Hyper-V, Lync Server, Microsoft Project Server, and Microsoft System Center Operations Manager.

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    Progent provides customized remote training for popular client applications and environments such as Office and Microsoft 365 Excel, Word, Access and Project plus Adobe Acrobat Writer, Photoshop, Crystal Reports, and Windows 10. Online instruction provides the benefits of conventional in-person instruction, such as immediate communication between students and trainers, but avoids the costs of transportation and the hassle of trying to synchronize the availability of many trainees. Available to single students or classes of any size, Progent's virtual training allows the teacher to run the seminar from an online office and the students can be spread throughout an office or all over the the U.S. Live online learning utilizes powerful learning aids like virtual white boards, electronic hand-raising, and collaborative desktops. Classes can be brief and personalized to specific subjects or extended in duration and broader in scope.

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    Progent's Juniper-certified consultants can help your business plan the deployment of Juniper SSG integrated firewall/VPN products, configure security policies to match your operational requirements, set up network OS software to streamline management processes, migrate from legacy Juniper products, and troubleshoot infrastructure issues.

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    Progent can provide onsite education customized for people who wish to expand their understanding of the macOS and OS X platform, Apple Mac computers, or Mac office productivity software including Microsoft Word, Excel, and Outlook for Mac. Progent also offers customized group or one-on-one webinar training for Mac applications.

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  • Office Word 2019 Specialist
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    Progent's Microsoft-certified consultants can assist businesses of any size to assess Windows 10 or to migrate to Windows 10 from an older version of Windows. Online and onsite evaluation and migration support for Microsoft Windows 10 offered by Progent's consultants include Return on Investment estimates, project supervision, application and driver compatibility testing, test lab systems, Hyper-V virtualization strategies, Cloud integration, mobile management, telecommuter access, security and compliance, automated deployment and management, network infrastructure design, wired/wireless convergence, business continuity planning, custom training for IT support staff and end users, and ongoing consulting support.

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  • Call Desk for Telecommuters Online Support Services
    Remote Workers Support Outsourcing

    Progent has two decades of background assisting small and mid-size companies to plan, implement, tune, administer, and debug IT networks that incorporate a remote workforce.

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  • Shared Computer Support Help Desk Consultants
    Virtual Service Desk Support Services

    Progent's Co-managed Call Center service allows your IT organization to share the load for Help Desk services transparently between your in-house IT staff and Progent's nationwide pool of veteran technical support technicians and subject matter experts (SMEs). Progent's Co-managed Help Desk service is an advanced support solution built around ConnectWise Manage, the top shared PSA tool for managing service requests, ticket lifecycle, responsibility, progress tracking, and reporting.

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