Onsite Service Available in San Rafael, Sausalito, Novato, Larkspur, Mill Valley, Corte Madera, Fairfax, San Anselmo, Belvedere, Ross, Tiburon

North SF Bay Area Contact Information:
Progent offers consulting services and onsite technical support throughout the North Bay areas of Marin, Sonoma and Napa Counties.

Onsite IT Consulting
Progent locations in North SF Bay Area

City Address Phone Link
Napa 2180 Jefferson St
Napa, CA 94559
United States
(707) 819-9099 Napa Network Support Services
Petaluma 755 Baywood Drive, 2nd Floor
Petaluma, CA 94954
United States
(707) 772-1334 Petaluma Network Support Services
San Rafael 4040 Civic Center Drive, Suite 200
San Rafael, CA 94903
United States
(415) 526-1400 San Rafael Network Support Services
Santa Rosa 131 Stony Circle, Suite 500
Santa Rosa, CA 95401
United States
(707) 303-4400 Santa Rosa Network Support Services


Progent's certified professionals knows how to deliver a wide assortment of engineering and support assistance for computer environments powered by any mix of Windows, Cisco, Apple Mac, and Linux technologies. Support services available to small organizations in the San Rafael vicinity by Progent's team of seasoned engineering experts include:



  • For advanced project management support, Progent can provide access to veteran information technology professionals with decades of background as IT project managers for application development, information technology deployment, and process re-engineering working with organizations from Big 4 companies to dot-com startups to state government agencies. These high-level project managers offer advanced management expertise to assist enterprise customers to follow leading practices to make sure development or deployment projects are completed on time and within budget.

  • GIAC (Global Information Assurance Certification) was founded in 1999 to certify the skill of information technology security professionals. GIAC certifications are recognized by companies and institutions around the world including and the U.S. NSA. Progent's GIAC-certified information assurance specialists can provide expertise with any of the network security disciplines addressed under GIAC accreditation such as auditing network security mechanisms, security incident management and response, traffic analysis, web-based services security and SIEM solutions for compliance with regulatory requirements for promptly reporting events.

  • Progent's simple per-minute billing policy requires no complex contracts, retainers or hidden charges. Many other support companies have minimum billable time or other extra fees that increase support costs. For remote support during normal business hours, you only get charged for the time spent working on your issue. If it only takes ten minutes to solve your issue, then you are only billed for ten minutes. For regularly scheduled on-site service work booked more than twenty-four hours in advance, you pay exclusively for the time when a Progent consultant is actually on-site working on your issues. Just Progent's competitive by-the-minute rate. For urgent same-day on-site service calls, you may have to pay for our consultant's travel time, but not a higher emergency rate. Because Progent has a large pool of consultants located throughout the entire service territory, an available consultant is usually near to assist. Progent can in addition provide on-premises service to most zip codes in the United States within 24 hours of receiving a service call. Progent's remote technical support team has provided assistance to small companies in every state (Refer to Progent's nationwide testimonials.)

  • Progent's consulting support for network service firms allows you to take advantage of Progent's consulting engineers while retaining your own service brand as a transparent extension of your network consulting team. For information about Progent's expertise for IT support firms, see Progent's consulting support for IT support businesses.

  • Progent's Cisco certified networking consultants can help clients to run Cisco's network management tools including Cisco DNA Center and Meraki Dashboard to create a cloud-based, on-premises or hybrid network management solution that ensures advanced security, uptime and business continuity. To find out more, visit Cisco-certified networking management experts.

  • NetDocuments is a leading cloud-based document management system (DMS) designed specifically for law practices. Progent can provide access to NetDocuments specialists who can deliver expert guidance to help you to design, deploy, administer, tune, or troubleshoot a DMS environment based on NetDocuments. For details about Progent's support services for NetDocs, visit NetDocuments DMS consulting support.

  • Virtualization technologies enable businesses to maximize utilization, streamline network administration, and improve application continuity and data protection. operate multiple virtual machines on one actual computer. Typical usage scenarios for virtual servers are hardware efficiency, low-cost platforms for applications that only run on older operating systems, and economical quarantining of software programming or pilot environments from production ones. Progent's virtual server engineers can provide Microsoft Windows 2022 Hyper-V Virtualization consulting, Microsoft Windows 2019 Hyper-V Virtualization expertise, Windows Server 2016 Hyper-V hybrid cloud solutions, Windows Server 2012 R2 virtualization consulting services, VMware vSphere and vCloud deployment, VMware NSX network virtualization design and integration, and Citrix XenServer virtual server support. Progent can install virtual machines to maximize performance, reliability and manageability while at the same time lowering costs; propose and test business recovery strategies that reduce downtown in the event of a major failure; and deliver continuing support, troubleshooting, and consulting services as virtualization technology advances.

  • Progent's business application software consultants can assist you to install an e-commerce environment that is protected, robust, and fast. Progent can also help you to develop a web site that is tightly integrated with your marketing and inventory software to reduce the expense and improve the reliability of web-based business-to-business, business-to-consumer, or buy-side to sell-side commerce. Progent can help you design custom web applications based on standard programming tools or customize off-the-shelf applications so that they address your specific business requirements. For data-driven applications, Progent can provide the expertise of Microsoft SQL Server developers, Oracle developers and DBAs, MySQL consultants, and Microsoft Access and 365 Access software programmers.

  • Progent's design services for zero-downtime IT systems offer access to Microsoft and Cisco-certified consulting professionals who will show you how to implement a robust computing environment that incorporates key technologies and procedures for line-of-business environments. Progent’s consulting experts can assist you to implement a network architecture with features such as fault tolerant Internet access, network load balancing, zero-downtime data centers, multi-site backup, high-availability interoffice connectivity, and fault tolerant multi-site networks. Progent can also provide workplace recovery planning consultants to help you plan, validate, and document a recovery procedure founded on best practices.

  • Cisco's Small Business series of access points are Linux-powered units intended as entry-level wireless APs for small offices. Progent's Cisco CCIE-certified wireless network consultants offer remote or onsite integration and debugging services to assist your organization to plan, configure, update, optimize, administer and debug Cisco Small Business wireless access point environments of any scale or topology. For more information about Progent's support for current and older Cisco Small Business series of WiFi access points, see Cisco Small Business 100, 300 and 500 wireless access points consulting services.

  • Microsoft Teams replaces Skype for Business Online as Microsoft's flagship cloud platform for group communications and collaboration. Progent's Teams and Teams Premium consultants can help you to plan a migration to Microsoft Teams from Skype for Business Online and configure, administer, and debug a cloud or hybrid implementation of Teams. Progent can help you to integrate Teams with Microsoft 365 apps, Exchange, SharePoint Online, and your phone system.

  • The failover server cluster technology built into the latest releases of Windows Server has been dramatically redesigned to streamline the deployment, configuration, and maintenance of clusters and to provide greater levels of network availability, protection, efficiency, and flexibility. New or enhanced capabilities include cluster verification, revamped configuration and deployment, improved cluster administration, redesigned cluster infrastructure for increased uptime, hardened protection and quorum models, minimization of failure points, more disk and memory capacity, improvements for geographically dispersed clusters, and live migration support for Hyper-V virtual servers. Progent's Microsoft-certified cluster technology experts can help you assess the business benefits of Windows clustering, design and execute a deployment, train your IT staff to manage your failover clusters, provide continuing consulting and support services, and create and validate a workplace recovery procedure. Progent's Windows Server 2019 high availability (HA) cluster experts and Windows Server 2016 disaster recovery/business continuity consultants can assist you you to design and build a cost-effective disaster recovery solution for hybrid cloud deployments utilizing failover cluster tools proven in Microsoft's massive Azure cloud.



    More Facts

If your small business is in Marin County and you are looking for technical help, information technology outsourcing, or advanced services from a Microsoft or Cisco certified consultant, call 415-526-1400 or visit Contact Progent.



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