Onsite Service Available in San Rafael, Sausalito, Novato, Larkspur, Mill Valley, Corte Madera, Fairfax, San Anselmo, Belvedere, Ross, Tiburon

North SF Bay Area Contact Information:
Progent offers consulting services and onsite technical support throughout the North Bay areas of Marin, Sonoma and Napa Counties.

Onsite IT Consulting
Progent locations in North SF Bay Area

City Address Phone Link
Napa 2180 Jefferson St
Napa, CA 94559
United States
(707) 819-9099 Napa Network Support Services
Petaluma 755 Baywood Drive, 2nd Floor
Petaluma, CA 94954
United States
(707) 772-1334 Petaluma Network Support Services
San Rafael 4040 Civic Center Drive, Suite 200
San Rafael, CA 94903
United States
(415) 526-1400 San Rafael Network Support Services
Santa Rosa 131 Stony Circle, Suite 500
Santa Rosa, CA 95401
United States
(707) 303-4400 Santa Rosa Network Support Services

Progent's certified professionals can provide a broad assortment of consulting and support help for computer networks powered by any combination of Microsoft, Cisco, Apple, and Linux/UNIX technologies. Support services offered to small and mid-size businesses in the city of San Rafael by Progent's staff of seasoned technical professionals include:

  • Progent's application experts have worked for 20 years with .NET tools and the Visual Studio development system and are able to build or update .NET apps rapidly and at low cost. To learn about the benefits of Progent's .NET software development expertise, refer to Progent's rapid and low-cost .NET software development.

  • Progent provides online instruction for popular client software. Progent's Online training covers areas such as Microsoft 365 Excel and Power BI reporting, Microsoft 365 Word VBA programming, PowerPoint co-editing, Office Outlook security, Microsoft 365 Access rapid application development, Microsoft Dynamics GP customization, Windows 10 management, and Windows 11 upgrading. Online education offers all the benefits of conventional classroom seminars, such as instant interaction between students and trainers, but eliminates the costs of travel and the hassle of attempting to accommodate the schedules of teachers and trainees.

  • Progent's System Center 2012 Virtual Machine Manager (SCVMM 2012) consulting experts can assist organizations of any size to manage, enhance and debug your current SCVMM 2012 deployment. Progent can also provide Virtual Machine Manager 2016 migration expertise to help your organization to plan and carry out a smooth migration from Virtual Machine Manager 2012 to Virtual Machine Manager 2016 so you can benefit from stronger assurance features, more affordable VMM storage fabric, and other improvements. In addition, Progent can help you to upgrade to more modern releases of SCVMM including System Center 2019 Virtual Machine Manager and System Center 2022 Virtual Machine Manager.

  • Progent's Android phone integration consulting have years of experience providing remote and on-premises assistance for organizations of all sizes who want to incorporate Android phones into their information networks so that users can be productive from virtually anywhere. Progent offers the range of know-how to resolve network issues that involve multiple manufacturers and that entail a combination of older and current technology. Progent offers budget-friendly remote expertise to help you with any facet of designing, configuring, managing and troubleshooting your Bring-Your-Own-Device (BYOD) environment. Progent can provide occasional support to assist you to resolve particularly challenging IT issues, or Progent can provide comprehensive project management support to ensure that you finish strategic IT projects on schedule and on budget. Progent can assist with on-premises, cloud-based, or hybrid network environments and offers expertise with operating systems, applications, management tools and hardware infrastructure. Progent also offers customized group or individual training sessions to help you manage and use Android phones to maximize their business value.

  • Progent's WatchGuard experts can show you how to configure WatchGuard Firebox Firewall/VPN security appliances that align with your network security requirements and budget. Progent can help you to manage legacy WatchGuard firewall appliances or migrate to current WatchGuard Firebox firewalls. To find out about Progent's consulting services for WatchGuard firewalls, refer to WatchGuard firewall configuration expertise.

  • Cisco's Catalyst line of Wi-Fi controllers streamline the management of wireless LANs by unifying the configuration and control of Wi-Fi APs, optimizing wireless performance by limiting the impact of RF congestion, enhancing wireless availability with rapid failover, and strengthening data security by identifying cyber threats and filtering traffic content based on user type and locale. Progent's Wi-Fi consultants can help you to deploy Cisco wireless LAN controllers to manage Wi-Fi LANs of all sizes. Progent can help you to maintain and troubleshoot your existing Cisco-based Wi-Fi solution or implement an efficient transition to Cisco's latest Wi-Fi controller solutions. For more information, see Catalyst Wi-Fi controller consulting services.

  • Progent's wireless integration consultants offer wide-ranging backgrounds in the integration and maintenance of wireless information technology and can help you to plan, install, manage and repair wireless ecosystems that are secure, robust, expandable, easy to administer and operate, able to support your vital workloads, and seamlessly integrated into hybrid cloud networks. Online and on-premises support offered by Progent span a selection of wireless solutions such as smartphone and tablet integration and management, Wi-Fi network infrastructure planning and deployment, Wi-Fi site surveys, Cisco wireless VoIP phone configuration and troubleshooting, and building-to-building wireless integration.

  • Progent's Shared Service Desk permits your IT team to divide responsibilities for Help Desk services transparently between your internal support staff and Progent's nationwide roster of IT support technicians, engineers and subject matter experts (SMEs). Progent's Shared Service Desk is a joint IT support system built around ConnectWise Manage, the industry-leading PSA platform for administering IT support calls, generating tickets, designating responsibility, monitoring status, and producing management analytics. The cost for Level 1 IT support for Progent's Shared Help Desk service is typically less than $18/user/month. For details, visit Progentís shared IT Call Desk services.

  • ProSight Email Guard is Progent's spam filtering and email encryption service that uses the technology of leading information security companies to provide web-based management and world-class security for your inbound and outbound email. The hybrid structure of Progent's Email Guard managed service integrates a Cloud Protection Layer with an on-premises security gateway appliance to provide advanced protection against spam, viruses, Dos Attacks, Directory Harvest Attacks (DHAs), and other email-borne threats. The cloud filter serves as a preliminary barricade and keeps most unwanted email from making it to your network firewall. This reduces your exposure to external attacks and saves network bandwidth and storage space. ProSight Email Guard's on-premises security gateway device provides a further level of inspection for inbound email. For outbound email, the onsite gateway provides anti-virus and anti-spam filtering, DLP, and email encryption. The on-premises gateway can also help Exchange Server to monitor and protect internal email that originates and ends inside your corporate firewall. Learn about the complete ProSight series of value-priced outsourced network management services for small businesses.

  • Progentís 64-bit migration support specialists can assist your organization to enhance your servers and workstations affordably from 32 to 64 bits. Progent can assist your company to calculate the risks and benefits of upgrading to 64-bit computing, design a cost-effective upgrade process that reduces operational interruptions, and offer responsive online support to assist your organization to configure 64-bit operating systems and application software on your existing computers. Progent's Microsoft-premier consultants can assist your company to integrate the 64-bit versions of Microsoft platforms like Microsoft Windows Server, Exchange Server, Windows 10, and Office Excel.

    More Facts

If your small business is in Marin County and you need technical help, information technology outsourcing, or high-level services from a Progent engineer, call 415-526-1400 or visit Contact Progent.

An index of content::

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    Progent's Microsoft-certified experts can provide small and medium sized companies IT consulting, maintenance, and repair services for Microsoft SPS 2003. Microsoft Office SharePoint Portal Server is an enterprise portal platform for efficiently connecting people, teams and information. SharePoint Portal Server provides a central spot for your employees or clients to access, manage, distribute and manipulate useful information, files, and software and to interact with one another. It allows quicker and more intelligent decisions, more efficient access across teams and more streamlined business practices. The primary objective of SharePoint Server is to gather together, in a relevant way, all of the many sources of knowledge accessible inside and without a business network. Windows SharePoint Services join workers, clients, teams and major tasks with the knowledge they've developed in a manner that makes data convenient to locate, download and re-use.

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    Progent's ProSight IT Asset Management is a cloud-based IT documentation management service that makes it easy to capture, update, retrieve and protect information about your network infrastructure, procedures, applications, and services. You can instantly locate passwords or serial numbers and be alerted about impending expirations of SSLs ,domains or warranties. By cleaning up and organizing your IT documentation, you can save as much as 50% of time spent trying to find vital information about your IT network. ProSight IT Asset Management features a common location for holding and collaborating on all documents required for managing your network infrastructure such as standard operating procedures and How-To's. ProSight IT Asset Management also offers advanced automation for gathering and associating IT information. Whether you're making enhancements, performing regular maintenance, or reacting to an emergency, ProSight IT Asset Management delivers the information you need the instant you need it.

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    Progent can supply small companies with an IT management professional who can function as a part-time Chief Information Officer. This part-time Chief Information Officer can provide long-term direction to help you integrate appropriate IT products to enhance business operations so they match better with your business goals. Your business can create and install a well conceived IT plan without incurring the cost of a full-time Chief Information Officer.

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    Progent provide businesses of all sizes enterprise-class IT online or in-person consulting for networks based on Microsoft Windows technology and Microsoft's .NET servers including Microsoft Exchange Server 2013 and MS SQL Server 2012. Progent's Microsoft and Cisco Premier network consulting experts also can provide security consulting for businesses varying in size from the small office to the global enterprise.

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    Progent can provide affordable online assistance to help you to design, configure, and fix any facet of your iOS and Windows integration solution and is available for short-term tasks to help you through occasional technical roadblocks or major engagements to help you complete large-scale initiatives on time and within budget. Progent has expertise in on-premises, cloud-centric, or hybrid networks and can help you create or support a resilient, protected and efficient network infrastructure that aligns with your computing model. Progent can also provide remote or onsite training for individuals or groups to help manage and use your iPhones and iPads in a safe, team-oriented environment that maximizes the strategic value of your IT system.

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    Progent's Windows Server 2019 disaster recovery planning experts can help your organization to design a disaster recovery system based on Microsoft's cloud-tested Failover Clustering technologies including Cluster Sets, Storage Replica, Storage Spaces Direct, Virtual Machine Load Balancing, and Cloud Witness.

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    Progent's Microsoft-certified consultants can assist you to update your workstations from 32 to 64 bits. Progent can assist your company to calculate the risks and benefits of moving to 64-bit desktop computing, design an affordable migration strategy that reduces business disruptions, and deliver economical, professional remote support to assist your company to configure 64-bit desktop operating systems and application software on your existing computers.

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    Progent's service specialists in Mac and Microsoft Windows technology can show you how to combine Apple Macintosh and Windows systems into cohesive environments with resource sharing and workgroup support. Enabling efficient co-existence among a variety of servers and workstations powered by Apple Mac OS and Microsoft Windows requires broad knowledge of and background with Apple Macintosh and Microsoft products. Progent's experience in Microsoft and Apple consulting makes it possible to provide world class support to companies that rely on these platforms to maintain their strategic advantage. Progent can also help your business to interface Apple's iPhones and iPads with your Windows environment.

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