San Francisco North Bay
San Rafael, Sausalito, Tiburon, Ross, Tiburon:
Network Consulting Experts
Technical Help and Expertise
Onsite Service Available in San Rafael, Sausalito, Novato, Larkspur, Mill Valley, Corte Madera, Fairfax, San Anselmo, Belvedere, Ross, Tiburon
North SF Bay Area Contact Information:
Progent offers consulting services and onsite technical support throughout the North Bay areas of Marin, Sonoma and Napa Counties.
| City | Address | Phone | Link |
| Napa | 2180 Jefferson St Napa, CA 94559 United States |
(707) 819-9099 | Napa Network Support Services |
| Petaluma | 755 Baywood Drive, 2nd Floor Petaluma, CA 94954 United States |
(707) 772-1334 | Petaluma Network Support Services |
| San Rafael | 4040 Civic Center Drive, Suite 200 San Rafael, CA 94903 United States |
(415) 526-1400 | San Rafael Network Support Services |
| Santa Rosa | 131 Stony Circle, Suite 500 Santa Rosa, CA 95401 United States |
(707) 303-4400 | Santa Rosa Network Support Services |
Progent's network consulting services for small organizations in San Rafael are focused on customers who need immediate and economical help for system dependability, protection, productivity, administration, or recovery. This short list of Progent's consulting services and networking expertise will provide a sense of how Progent can help you to increase the competitive value of your information system.
- Internet Information Services (IIS), Which is provided with Windows Server and Windows desktop, is a sophisticated role for web hosting and web software development. The latest versions offer improved security, reliability, scalability, and debugging while also incorporating major enhancements in automated management. A variety of familiar extensions to Internet Information Services have been integrated into newer releases such as the Request Filter Module (previously known as URL Scan), which is able to block potentially harmful HTTP requests from being executed by web applications. Progent's Internet Information Services (IIS) consultants can assist you to deploy IIS as well as the latest extensions to IIS Manager like the GUI interface for managing ASP.NET applications.
- System Center 2016 Operations Manager (SCOM 2016) helps to ensure consistent performance and dependable uptime for key applications by providing unified, mixed-platform monitoring of IT resources installed throughout local systems and private and public clouds. Progent's SCOM consulting team offers advanced online and onsite expertise to help organizations of all sizes to design, integrate, optimize, update and repair SCOM 2016 deployments. Progent's SCOM 2016 consulting experts can help you to migrate to Operations Manager 2016 from older releases of Operations Manager or from different IT infrastructure monitoring platforms, or combine multiple monitoring systems into a unified infrastructure management solution. Progent can also help you extend your Operations Manager 2016 environment to incorporate infrastructure based in public clouds by providing Azure integration and Amazon AWS hybrid cloud expertise. In addition, Progent's consultants can assist you upgrade from SCOM 2016 to more recent versions including SCOM 2019 and SCOM 2022.
- Hyper-V 2016 incorporates key technologies first developed for and refined on Azure, one of the world's biggest public clouds. This pedigree significantly enhances the suitability of Microsoft's Windows Server platform to run private cloud and hybrid cloud/on-premises environments by improving security, uptime, expandability, manageability, dependability and disaster recovery. Progent’s Microsoft-certified Windows Server 2016 Hyper-V specialists can assist you to evaluate the benefits of Hyper-V 2016 for your business, configure test systems to verify the ability of Hyper-V 2016 to support your critical workloads, plan a cost-effective network architecture for a cloud-based or hybrid installation, develop and carry out a non-disruptive upgrade strategy, educate your IT administration and support personnel, and provide as-needed consulting and troubleshooting services to ensure that your Hyper-V 2016 investment delivers maximum business benefit. Progent's virtualization technology engineers can also provide Microsoft Windows 2022 Hyper-V Virtual Server migration expertise and Microsoft Windows 2019 Hyper-V Virtual Server upgrade to assist you to update your Windows Hyper-V 2016 deployment.
- Progent's certified SQL Server 2019 consultants can help your organization to assess the business case for upgrading to SQL Server 2019 and can deliver fast online or onsite access to experts in system planning and integration, application programming, SQL Server management, and network security. To find out more, see SQL Server 2019 migration consulting expertise.
- Microsoft Exchange 2013 includes major improvements to the functionality of Microsoft Exchange Server 2010 and introduces powerful innovations as well as a revamped architecture. These improvements favorably impact key areas like ease of administration, high availability (HA), compliance, operational costs, teamwork, expandability, performance, cross-version interoperability, and the user experience. Progent's certified Exchange Server 2013 consulting professionals can deliver remote or onsite support to assist your organization to administer, tune and debug your Exchange 2013 environment. Progent can also provide Exchange 2016 migration expertise, Exchange 2019 planning and deployment help, and Exchange Online integration to help you move to a more up to date release of Exchange Server in a local, cloud-based, or hybrid deployment model.
- Some of the common remote Cisco router support services available from Progent include configuring domain name, DHCP, routing maps, T1, security logon banner and user accounts; setting up iBGP, aggregate routing, BGP to EIGRP redistribution, and ECN gateways; fixing BGP peering arrangements, routing configuration, line settings and BGP peering arrangements; upgrading router's IOS image; setting up and confirming failover; fixing VPN tunnel and routing problems; making a network diagram and documenting router setup; plus security and disaster recovery planning.
- Progent's Microsoft Project consultants offer advanced remote and on-premises support services for Project Server and Project Online as well as for Microsoft platforms that integrate closely with Microsoft Project. Consulting services offered by Progent include Microsoft Project Server integration, SharePoint Server 2019 planning and deployment, SharePoint 2016 migration consulting and application development, Microsoft SQL Server 2019 migration, Microsoft SQL Server 2017 integration, Microsoft SQL Server 2016 migration, Exchange Server 2019 maintenance, MS Exchange 2016 Server planning and deployment, Exchange Server 2013 configuration, Excel and Microsoft 365 Excel application support, plus Office PowerPoint and Visio webinar training. Progent can provide Cisco-certified CCIE engineers to assist you to enhance your infrastructure to accommodate local, branch office, at-home, and mobile users so they can use Project Server to work together safely and efficiently. Progent's security consultants can help you to plan and enforce security policies that safeguard important business data without interfering with the efficient sharing of legitimate information.
- Progent can help small and mid-size businesses to configure collaborative applications such as SharePoint and Teams to allow their at-home employees to benefit from productive interaction with fellow workers and customers. To find out about ways Progent's experts can assist companies to install and maintain collaboration technology for an at-home workforce, visit collaborative software consulting services for an at-home workforce.
- Progent's Windows Server 2022 disaster recovery experts, Windows Server 2019 high availability (HA) cluster consultants and Windows Server 2016 disaster recovery experts can assist you to plan and deploy a disaster recovery system built around Microsoft's most advanced failover clustering technologies such as Cluster Operating System Rolling Upgrade, Cluster Sets for deploying and managing large high availability scale-out clusters, Storage Replica for zero-data-loss recovery, Storage Spaces Direct for high-performance storage clusters using low-cost equipment, Virtual Machine Load Balancing for enhancing the speed and resilience of Failover Clusters while minimizing capital investment and operational expenses, and Cloud Witness for fast, economical deployment of a stretch cluster quorum witness based on Microsoft Azure.
- Progent’s business information reporting experts can provide remote and onsite consulting to assist your organization with any aspect of business intelligence reporting from troubleshooting or modernizing reports to planning and deploying a comprehensive BI solution. Progent's BI consultants can help you to support your existing BI environment, assist you to migrate reports and databases from a discontinued reporting platform to a current solution, and provide as-needed remote training to meet your specific needs. Progent’s business reporting professionals offer experience in the leading business intelligence reporting platforms such as the SQL Server business intelligence stack (SSIS, SSAS, and SSRS), Management Reporter/FRx, Microsoft Access, Crystal Reports, Power BI, Excel business analytics add-ins such as Power Pivot, Power Query and Power View, and Report Builder.
- ProSight WAN Watch network infrastructure management service makes it easy and inexpensive for smaller organizations to map out, track, reconfigure and troubleshoot their networking appliances like switches, firewalls, and wireless controllers as well as servers, printers, endpoints and other networked devices. Using cutting-edge Remote Monitoring and Management technology, ProSight WAN Watch ensures that infrastructure topology maps are always current, copies and manages the configuration of virtually all devices on your network, monitors performance, and generates notices when issues are discovered. By automating complex management and troubleshooting activities, WAN Watch can knock hours off ordinary chores like making network diagrams, reconfiguring your network, locating devices that need important software patches, or isolating performance bottlenecks. Learn about Progent's entire ProSight portfolio of affordable outsourced network management services for small and mid-size businesses
- Even if your IT budget is small, Progent provides cost- effective support packages that will give your network the stability, protection, and functionality your business needs. Progent's optional Round-the-Clock Network Monitoring Services, leveraging the skill of experienced Microsoft and Cisco authorized IT consultants, the latest network management applications, and comprehensive service packages, will keep your critical computer network applications and servers up and running.
- Microsoft ISA Server 2006 and the newer Forefront Threat Management Gateway are discontinued software platforms that include an application-aware firewall able to guard systems from external and internal threats. The two products perform in-depth inspection of Internet protocols to detect attacks that routinely eluded early-generation firewalls. Microsoft Internet Security and Acceleration Server was replaced by Microsoft Forefront TMG 2010, which was built on ISA Server's technology while delivering a variety of improved features. Forefront TMG has subsequently been discontinued by Microsoft, and the gateway security functions provided by the platform are now commonly taken over by dedicated hardware appliances from companies such as Cisco, Barracuda, Fortinet, Juniper, and WatchGuard. (See Cisco ASA 5500-X Firewall with Firepower Services integration and support.) Progent provides advanced Forefront TMG maintenance and Microsoft ISA Server 2006 expertise to help you manage and troubleshoot your legacy firewalls, and Progent can help you to migrate efficiently to a more current firewall solution by providing planning, integration, optimization, training and troubleshooting.
More Facts
If your small business is in Marin County and you are in need of computer support, information technology outsourcing, or high-level services from a certified Progent consultant, call 415-526-1400 or visit Contact Progent.
An index of content::
virtual Windows desktops Onsite Technical Support
virtual application delivery Engineers
For Windows desktop and application virtualization, Progent offers the expertise of a Citrix XenDesktop consultant who can assist you to plan a XenDesktop solution that improves the strategic value of your IT system; configure XenDesktop technology with your servers, user devices, and printers; upgrade your older virtual desktop software to the latest releases of XenDesktop; and deliver comprehensive remote technical support. Progent can also instruct your IT staff to follow industry leading practices to manage XenDesktop efficiently.
Help Desk Remote Troubleshooting
MCSE Expert Certified Technical Consultant Online HelpDesk Call Center
The Help Desk Call Center service delivery model used by Progent's Technical Response Center gives small companies an effective alternative to dependence on freelance consultants by offering extensive technical knowledge accessible to multiple support teams, optional 24x7 availability of urgent help, escalation capability to top-level engineers for solving the most intractable issues, support consistency and reliability, quick follow-up overseen by seasoned service managers, a variety of easy-to-use ways for requesting service tasks, plus excellent process transparency enabled by trouble ticket tracking and available via a web portal.
Spora ransomware hot line Services
Professionals Snatch ransomware hot line
Progent's Ransomware Hot Line provides 24x7 access to a proven ransomware recovery expert who can assist your business to contain the spread of an ongoing ransomware breach. Call 800-462-8800
MFA and Single Sign-on (SSO) Network Consulting
Duo MFA and Single Sign-on Technical Consultant
Progent's Duo service plans incorporate Cisco's Duo cloud technology to protect against stolen passwords by using two-factor authentication. Duo supports single-tap identity verification on Apple iOS, Android, and other out-of-band devices.
Job Benefits for Microsoft Consultants
Part Time Job Compensation for Microsoft Consultant
Our compensation model is based on contribution, so just like being a freelance consultant, your earnings are directly tied to your generated revenue. Some of our consultants stress lifestyle issues and elect to consult at a more relaxed pace, utilizing our flexible calendar to pursue individual pursuits like hiking, motorcycle racing, skiing, surfing, travel, or sharing private time with family and acquaintances. Other consultants take advantage of the opportunity to make major dollars via lots of effort and long hours. Progent fully encourages either end of the spectrum and any point in between.
Offsite Employees Collaboration IT Consultant
At Home Employees Collaboration On-site Technical Support
Progent can help small and medium-size organizations to implement collaboration software to enable their at-home workers to benefit from productive interaction with fellow workers and other stakeholders.
Colocation Facility Consulting
Colocation Center Migration Computer Consulting
Colocation data centers allow businesses to share world-class facilities for housing network equipment that supports mission-critical applications and services. Progent's Microsoft and Cisco certified IT experts can assist your small business with all facets of your colocation strategy such as choosing and migrating to a colocation facility, creating system architecture, specifying hardware, on-premises and remote maintenance, establishing remote system administration, and training your IT staff.
24 Hour Technology Consulting Services Windows 11 Installation
Cisco Microsoft Windows 11 Services
Progent's Windows 11 experts offer a range of services for Windows 11 such as cloud integration, mobile management and synchronization, at-home workforce connectivity, data and identity security, centralized provisioning, and Help Desk Call Center support.
Network Consultant Microsoft Skype for Business Instant Messaging
Consultant Skype for Business Front End Pool
Microsoft Lync Server 2010 supports IM, Presence, voice/video conferencing, desktop sharing, and both VoIP and public switched telephone network (PSTN) calling. Lync Server 2010 can extend the capability of Exchange Server, SharePoint Server and Office desktop or Microsoft 365 and simplify administration through integration with Windows AD. Lync can also reduce expenses by doing away with Voice-over-IP hardware and subscription services, PBX systems, or legacy teleconferencing technology. Progent's certified unified communications experts can provide online and onsite support services to help your company to maintain and troubleshoot your current Lync 2010 environment or assess the benefits of migrating from Lync to Skype for Business, which is Microsoft's new release of the product family. Progent can also help you to design and carry out a smooth Skype for Business upgrade or a migration to Microsoft Teams.
Operations Manager Case Studies
MOM Example Application
Before Progent's MOM-based solution, network problems were handled reactively, after workers complained about them. With the help of proactive, computer generated warnings and trend analyses created by MOM, Progent can now anticipate system troubles before they becomes critical enough to impact network uptime. Because of Microsoft Operations Manager, Progent can resolve potential problems before clients suspect that the problems exist. Progent supports Microsoft Operations Manager 2005 and Microsoft Operations Manager 2000 to deliver small company IT systems enterprise-class reliability, security and productivity.
Microsoft MCP Jobs Available
Award Winning Jobs Microsoft MCP
Progent is hiring a variety of on-staff employees such as motivated MCSEs; network consultants with Cisco CCNP or CCIE certification; and consultants for fault-tolerant system design with experience in mobile access, wireless integration, high-availability systems, business continuity solutions, data preservation, and VMware technology. Progent is also looking for workstation support technicians, remote troubleshooting specialists, and CISSP or CISA accredited security professionals. We are also seeking veteran managers who can operate efficiently in Progent's dynamic, virtual office environment. Progent contracts freelance professionals who have in-depth knowledge and working background in crucial information technology topics beyond Progent's main technical focus. Our Experts Group includes freelance consultants who can provide consulting and development services for mission-critical solutions such as Manufacturing Resource Planning, Enterprise Resource Planning, or CRM; possess in-depth expertise with popular operating systems such as Linux derivatives, Macintosh, or Solaris, or offer expert skills in areas like telecommunications, web design, Electronic Data Interchange, web commerce, or database management. Freelance contractors premier by Progent cooperate with Progent's in-house professionals to deliver comprehensive solutions for small and midsize company networks.
Fault Tolerant Interoffice Connectivity Technology Consulting Services
Non-stop Network IT Consultants
Progent's fault tolerant network experts provide non-stop computing support, disaster recovery services, network load balancing, non-stop interoffice connectivity, 24x7 Internet architecture design, non-stop data center support, and other non-stop operations services to help your small business create a 24x7 environment for strategic applications. Progent possesses the knowledge and experience to design economical, 24x7 systems by utilizing the expanding suite of Microsoft Windows Cluster servers such as Windows Cluster Server 2003, SQL Cluster Server, and Microsoft Exchange Cluster Server. Progent's Microsoft and Cisco certified engineers can help you design a fault tolerant mutli-site network with a completely redundant Internet interface and efficient system load balancing.
iPhone Security Online Support Services
ProSight Virtual Machine Security Consultancy
Progent's ProSight Enhanced Security Protection (ESP) services deliver ultra-affordable in-depth security for physical servers and virtual machines, desktops, mobile devices, and Microsoft Exchange. ProSight ESP utilizes adaptive security and advanced heuristics for continuously monitoring and responding to security threats from all vectors. ProSight ESP provides firewall protection, penetration alerts, endpoint management, and web filtering through cutting-edge tools packaged within a single agent accessible from a single console. Progent's security and virtualization consultants can help you to design and configure a ProSight ESP environment that addresses your organization's unique requirements and that helps you prove compliance with legal and industry information security regulations. Progent will assist you specify and configure security policies that ProSight ESP will manage, and Progent will monitor your IT environment and respond to alarms that call for urgent attention. Progent's consultants can also help you to set up and test a backup and disaster recovery system like ProSight Data Protection Services so you can recover rapidly from a potentially disastrous cyber attack such as ransomware.
Microsoft Exchange 2010 Upgrade Consultant
After Hours Microsoft Experts Exchange Server 2010 Upgrade Professionals
Progent's Microsoft and Cisco-certified consulting engineers can assist your organization to assess the value of Microsoft Exchange 2010 for your company and can assist you to design and carry out a smooth migration to Microsoft Exchange 2010 from Microsoft Exchange 2003 or Exchange Server 2007 that will provide fast ROI by increasing your workers' efficiency, cutting the expense of equipment and service, streamlining administration, and integrating your key communications platforms.
Hornetsecurity Altaro M365 OneDrive Backup On-site Support
Emergency Hornetsecurity Altaro 365 Total Teams Chat Backup Online Troubleshooting
Progent is an authorized Hornetsecurity/Altaro partner and can design, install, and manage a deployment of 365 Total Backup to protect your Microsoft 365 mailboxes, files stored on your company's OneDrive Accounts and SharePoint Document Libraries, Teams Chats, plus files on Windows-powered laptops and desktops.
Professionals Linux with Windows
Open Now Linux with Windows Specialists
If your business network combines Linux technology platforms with Windows, Progent can assist you to incorporate your computers into a unified network that permits all your OS platforms to coexist for easy management, transparent dataflow, high reliability, superior throughput, and strong security. Progent's UNIX/Linux and Microsoft Windows integration assistance services include IT infrastructure integration and service, support for Windows services for UNIX, remote network monitoring and administration, remote network support and troubleshooting, in-person technical support, and Help Desk services.
Information Technology Support Windows .NET
Sharepoint Services Installation
Progent's Microsoft-certified experts offer network help and technology consulting services for Microsoft .NET Servers and applications and for Microsoft Windows Server 2012 R2, Windows Server 2008 R2 and Windows Server 2003. Progent's support team can show you how to plan, deploy, maintain and administer the entire suite of Windows .NET Servers including SQL Server, ISA Server, Microsoft Small Business Server, Microsoft Exchange Server 2013 and Exchange Server 2010, SharePoint, Windows Hyper-V, Microsoft Lync Server, Microsoft Project Server, and System Center Operations Manager (SCOM).
Netwalker ransomware recovery Consultants
ransomware removal and file recovery Engineer
Progent's seasoned ransomware recovery experts can help your business to reconstruct an IT network damaged by a ransomware virus such as Ryuk, Dharma, NotPetya, or Locky.
HTML programming Consultancy
Program Reporting
If you need assistance writing, improving, or repairing applications for Microsoft Windows, any version of Linux, or for the Web, Progent's team of program developers, relational database architects, and software project managers can ensure you get the job done on time and within budget. Progent's experienced application programmers can provide cost-effective and expert online help for projects as small as writing VBA scripts for Office Excel or as large as rolling out line-of-business RDBMS applications based on Microsoft SQL Server or MySQL.
Mac and Cisco PIX Firewalls Engineer
24/7 OS X VPN Computer Engineer
Progent's certified security consultants can show you how to secure your Apple Mac environment through professional services such as running security audits, recovery from virus and worm penetrations, configuring firewalls, integrating secure off-site and mobile access, deploying automated software for protection against viruses, spam, and directory harvest attacks, and developing a company-wide security plan appropriate for the particular goals of your corporate information system.
Blackberry Consultant
Windows Mobile 7 Consultants
Progent's consultants provide experience in multiple disciplines related to mobile connectivity including system topology, wireless data synchronization, wireless security, wireless email, Microsoft Windows Mobile, Research in Motion Blackberry, and wireless software programming. Progent's Microsoft and Cisco certified professionals can save your company time and expense by using their wireless experience to show you how to choose and configure wireless connectivity solutions that make sense for your business. Progent can also tune your IT infrastructure so that mobile PDAs perform better.
SMS 2003 Upgrade Consultants
SMS Server 2003 Migration On-site Technical Support
Progent's certified experts offer small and medium size companies enterprise-grade consulting support for SMS Server 2003 and System Center Configuration Manager, Microsoft's standard tools for update and configuration automation. System Center Configuration Manager 2007 is the new title for the update management solution previously known as SMS Server. Configuration Manager 2007 provides a range of new features to Microsoft Systems Management Server 2003 such as full automation, integrated Vista Windows Server 2008 awareness, quarantine support, and device driver management. Progent's certified engineers can help you use SMS Server or Configuration Manager economically for automated OS and application installation, security patch control, application tracking, and software license compliance. Progent's consultants can also assist you to move smoothly from Microsoft Systems Management Server 2003 to Configuration Manager.
Windows Server 2019 and SCOM IT Consultants
Information Technology Consulting Microsoft Windows Server 2019
Progent's Windows Server 2019 disaster recovery/business continuity planning consultants can help you to design a DR/BC solution built around Microsoft's cloud-tested Failover Clustering tools including Cluster Sets, Storage Replica, Storage Spaces Direct, Virtual Machine Load Balancing, and Cloud Witness.
Fault-tolerant system Computer Consultant
Cisco Fault Tolerant Data Center Online Troubleshooting
Progent's Disaster Recovery/Business Continuity (DR/BC) specialists have extensive experience helping small businesses to reduce network downtime by providing affordable online consulting support for disaster recovery/business continuity planning, high-availability IT infrastructure, data backup and restore solutions, and transparent maintenance. Progent's business continuity consultants can help your company to plan and validate an efficient business continuity plan that aligns with your business goals and IT budget. Progent's disaster recovery specialists can assist you to architect, implement, and manage resilient technologies including non-stop Internet access, virtualized servers, fail-over clustering, load balancing, continual online backup, and geographically dispersed hot backup centers.
Microsoft Windows Server 2008 R2 Specialists
Windows Server 2008 BranchCache Specialist
Progent's Microsoft-certified professionals can assist you you to evaluate the advantages of Windows Server 2008 for your business, develop pilot programs and rollout strategies, integrate Windows Server 2008 with your network environment and applications, train your IT staff how to run new administration utilities, and deliver ongoing consulting and technical support via affordable alternatives including Helpdesk support and online technical assistance.
Award Winning Microsoft SQL 2008 Server Online Consulting
Microsoft SQL 2008 Technical Support Services
Microsoft SQL Server 2008 delivers powerful, familiar tools to computer professionals and network users, reducing the difficulty of creating, integrating, administering, and using company information and analytical programs on platforms ranging from mobile devices to corporate data systems. The sophistication and integration demands of Microsoft SQL Server 2008 require an IT consulting firm with real-world expertise and wide knowledge in planning and deploying information-based, comprehensive business IT applications. The expertise of Progent's Microsoft-certified engineering staff, with an average of over 10 years of professional work involving Microsoft integration, assures you success in planning, configuring and managing Microsoft SQL Server 2008 applications that are seamlessly integrated with the Microsoft .NET platform.
Malware Forensics Remote Support Services
ProSight Ransomware Protection Professionals
Progent's ProSight Active Security Monitoring (ASM) is an endpoint protection solution that incorporates next generation behavior analysis technology from SentinelOne to guard endpoint devices as well as servers and VMs against new malware attacks like ransomware and email phishing, which routinely get by traditional signature-based AV tools. ProSight ASM protects on-premises and cloud resources and provides a unified platform to manage the entire threat progression including protection, infiltration detection, containment, remediation, and forensics. Key capabilities include one-click rollback with Windows Volume Shadow Copy Service (VSS) and automatic network-wide immunization against newly discovered attacks.
Solaris Online Repair
Solaris Online Networking Organization
Progent provides nationwide urgent technical support and troubleshooting services for businesses that operate UNIX, Linux, or Solaris environments or whose IT systems feature a combination of UNIX and Microsoft Windows technology. Online network consulting provides maximum return for your information technology dollar by protecting user efficiency and shortening the time billed for computer analysis and repair. Sophisticated remote support technology and experienced service specialists and engineers combine to enable Progent to solve the majority of IT issues without wasting time and expense by going to your location. In the vast majority of cases your network problems can be dealt with by telephone or through a mix of phone help and online network analysis. Progent can make available Cisco certified CCIE network experts and CISM premier security professionals to assist with the toughest system issues.
Telecommuter IP Voice Online Consulting
24 Hour Online Support Services At Home Workforce VoIP
Progent can assist small and mid-size companies to deploy VoIP platforms to give their at-home workers the benefit of virtual access to the corporate phone infrastructure.
Unified CM SRST backup Technical Support
Unified Contact Center Express (Unified CCX) Support and Setup
Cisco Cisco Unified Communications Manager, formerly known as CallManager, functions as the heart of Cisco's communications and collaboration portfolio. Cisco Unified CM and Cisco Unified Communications Manager Express offer a location-independent IP-PBX by integrating tightly with unified messaging apps that include Cisco Unified CM IM and Presence Service with Jabber support, Cisco Unity Connection for voicemail management, Cisco Unified Mobility for Single Number Reach (SNR, and Unified Contact Center Enterprise (UCCE) for building a highly automated customer contact center. Progent's CCIE-certified consultants can deliver effective and budget-friendly remote and onsite expertise to assist organizations of any size to create and administer CUCM environments by providing Unified Communications Manager integration and technical support consulting services that add optimum business value. Progent's consultants can assist with any facet of Unified CM support and debugging in areas that include integrating VoIP phones and desktop Video phones, reviewing dial plans, configuring SIP connections and PSTN support, installing Cisco ISR routers with CUBE VoIP networking support, designing UCS server clustering systems for high availability, performance tuning, and integration with Exchange Server.
ProSight DPS ECHO Hybrid Cloud Backup/Recovery Consultant Services
ProSight DPS ECHO Hybrid Cloud Backup/Recovery Specialists
ProSight Data Protection Services ECHO from Progent offer small and medium-sized organizations a low cost end-to-end solution for secure backup/disaster recovery (BDR). For a low monthly rate, ProSight DPS automates your backup processes and enables rapid recovery of critical files, applications and VMs that have become unavailable or corrupted due to component failures, software bugs, natural disasters, human mistakes, or malicious attacks such as ransomware. ProSight Data Protection Services can help you protect, retrieve and restore files, folders, apps, system images, as well as Hyper-V and VMware virtual machine images. Important data can be backed up on the cloud, to an on-promises storage device, or mirrored to both. Progent's disaster recovery consultants can provide world-class expertise to set up ProSight DPS to be compliant with government and industry regulatory requirements like HIPAA, FIRPA, and PCI and, whenever necessary, can help you to recover your business-critical data.
Microsoft Experts Consultant SharePoint Excel Services
Microsoft SharePoint Server 2010 Specialist
Progent's Microsoft engineers can provide cost-effective remote technical support and development services to help your business to design, implement, manage, and troubleshoot Microsoft SharePoint 2010 environments that can feature web sites that can function as portals, extranets, document and media management tools, blogs, data warehouses, business analytics, enterprise-wide search engines, Visio-driven workflows, and other tools to support and enhance information sharing. Progent can help you combine SharePoint 2010 with MS SQL Server and with other data sources as well as with Microsoft's familiar office productivity applications including Office Excel, Word, PowerPoint, and Project. Progent can help your business to migrate from previous releases of SharePoint or adapt a mix of web applications into a unified and easily managed SharePoint 2010 environment.
Consultant Services SQL Server 2012
PowerPivot for Excel Consultants
Progent can provide the support of certified engineers as well as experienced software programmers, database administrators, project managers, Cisco-certified network architects, disaster recovery/business continuity specialists, and data security consultants to help you to evaluate the likely advantages of SQL Server 2012 for your business, set up pilot systems at your datacenter or at Progent's lab, design and carry out an efficient migration to SQL Server 2012 from earlier versions of SQL Server or from other database platforms, and define an efficient and secure IT infrastructure that lets you maximize the business benefit of Microsoft SQL Server 2012.
Access to External Support Databases Network Consulting Service
Problem Escalation Through Teamwork Information Technology Outsourcing Firms
Progent's staff of Microsoft and Cisco Premier experts average longer than a decade of hands-on professional experience, at the forefront of network support, performing a broad range of technical projects for a large array of customers. Every Progent consultant shares a proven set of individual best practices which are incorporated into shared leading practices standards that Progent teaches its consulting personnel. This guarantees that you get not only expert IT skills, but also a consultant with field-tested methods for applying computer knowledge to resolve actual network problems rapidly.
Technical Support Services Catalyst 6500 Switch
Technology Consulting Services Catalyst Switch IOS XE
With the Catalyst line of switches for small and medium-sized businesses, Cisco allows organizations to gain all the advantages of bringing intelligence into their networks. Cisco's switching product line makes it possible to deploy capabilities that make your network infrastructure highly available to accommodate time-critical needs, scalable to facilitate future growth, secure enough to guard confidential information, and designed for prioritizing and controlling traffic flows to streamline system operations. Progent's CCIE and CCNP certified engineers can help you pick out and integrate Cisco Catalyst switches that make sense for your business. In addition, Progent's CISSP certified security specialists can show you how to create a strategic protection policy and configure Cisco switches so they help support your security policies. Cisco Catalyst switches that Progent supports include Cisco's Catalyst 2940 switches, Catalyst 3750 switches, Catalyst 4500 switches, and Catalyst 6500 Series Switches.
24-7 SQL Server 2014 AlwaysOn Availability Groups Engineer
SQL Server 2014 Database Migration IT Consultants
SQL Server 2014 incorporates significant improvements in key areas such as speed, uptime, security, and cloud integration. Microsoft SQL Server 2014 is the first version of SQL Server that includes in-memory capability that operates transparently across all types of applications including Online Transaction Processing (OLTP), data warehousing, and business analytics. Progent's Microsoft-certified SQL Server 2014 consulting team can provide cost-effective online and onsite services including system design, deployment, administration, remediation, and software development expertise to help businesses of any size to realize maximum business value from their SQL Server 2014 investment.
Integration Support Microsoft Skype for Business 2019
Skype for Business Back End Server Specialist
Lync Server 2010 supports Instant Messaging, Real Presence, audio and video conferencing, desktop sharing, as well as VoIP and PSTN telephony. Microsoft Lync 2010 can enhance the functionality of Microsoft Exchange, SharePoint and Office or Microsoft 365 and streamlines administration through integration with Active Directory. Lync can also cut capital and operational costs by eliminating Voice-over-IP equipment and subscription fees, PBX gear, or conventional video conferencing solutions. Progent's certified unified communications consultants offer remote and onsite support services to assist you to manage and troubleshoot your current Lync 2010 deployment or evaluate the benefits of upgrading from Lync Server 2010 to Skype for Business, which is Microsoft's renamed and revamped release of the product family. Progent can also help you to design and carry out an efficient Skype for Business migration or a migration to Microsoft Teams.
Solaris to Windows Upgrade Consulting
Solaris-Windows Upgrading
Progent can help you to design and implement an efficient migration from a Sun Solaris-based IT system to a network based on MS Windows and suited for running Microsoft's familiar office productivity software, business applications, and developer platforms. Progent's Solaris, Windows and Cisco consultants and software development specialists can show you how to preserve your information and minimize business discontinuity by developing an effective transition plan that protects your existing investments in Solaris software and infrastructure. UNIX-to-Windows migration support expertise offered by Progent include analysis of existing environment, transition planning and testing, Microsoft Exchange migration expertise, information and application porting, and processor and mass storage transition and consolidation.
Select Topic: