San Francisco North Bay
San Rafael, Novato, Larkspur, Mill Valley, Corte Madera:
Computer Consultant Professionals
IT Support and Expertise
Onsite Service Available in San Rafael, Sausalito, Novato, Larkspur, Mill Valley, Corte Madera, Fairfax, San Anselmo, Belvedere, Ross, Tiburon
North SF Bay Area Contact Information:
Progent offers consulting services and onsite technical support throughout the North Bay areas of Marin, Sonoma and Napa Counties.
| City | Address | Phone | Link |
| Napa | 2180 Jefferson St Napa, CA 94559 United States |
(707) 819-9099 | Napa Network Support Services |
| Petaluma | 755 Baywood Drive, 2nd Floor Petaluma, CA 94954 United States |
(707) 772-1334 | Petaluma Network Support Services |
| San Rafael | 4040 Civic Center Drive, Suite 200 San Rafael, CA 94903 United States |
(415) 526-1400 | San Rafael Network Support Services |
| Santa Rosa | 131 Stony Circle, Suite 500 Santa Rosa, CA 95401 United States |
(707) 303-4400 | Santa Rosa Network Support Services |
Progent's certified professionals can provide a broad assortment of consulting and support help for computer networks powered by any combination of Microsoft, Cisco, Apple, and Linux/UNIX technologies. Support services offered to small and mid-size businesses in the city of San Rafael by Progent's staff of seasoned technical professionals include:
- Progent's application experts have worked for 20 years with .NET tools and the Visual Studio development system and are able to build or update .NET apps rapidly and at low cost. To learn about the benefits of Progent's .NET software development expertise, refer to Progent's rapid and low-cost .NET software development.
- Progent provides online instruction for popular client software. Progent's Online training covers areas such as Microsoft 365 Excel and Power BI reporting, Microsoft 365 Word VBA programming, PowerPoint co-editing, Office Outlook security, Microsoft 365 Access rapid application development, Microsoft Dynamics GP customization, Windows 10 management, and Windows 11 upgrading. Online education offers all the benefits of conventional classroom seminars, such as instant interaction between students and trainers, but eliminates the costs of travel and the hassle of attempting to accommodate the schedules of teachers and trainees.
- Progent's System Center 2012 Virtual Machine Manager (SCVMM 2012) consulting experts can assist organizations of any size to manage, enhance and debug your current SCVMM 2012 deployment. Progent can also provide Virtual Machine Manager 2016 migration expertise to help your organization to plan and carry out a smooth migration from Virtual Machine Manager 2012 to Virtual Machine Manager 2016 so you can benefit from stronger assurance features, more affordable VMM storage fabric, and other improvements. In addition, Progent can help you to upgrade to more modern releases of SCVMM including System Center 2019 Virtual Machine Manager and System Center 2022 Virtual Machine Manager.
- Progent's Android phone integration consulting have years of experience providing remote and on-premises assistance for organizations of all sizes who want to incorporate Android phones into their information networks so that users can be productive from virtually anywhere. Progent offers the range of know-how to resolve network issues that involve multiple manufacturers and that entail a combination of older and current technology. Progent offers budget-friendly remote expertise to help you with any facet of designing, configuring, managing and troubleshooting your Bring-Your-Own-Device (BYOD) environment. Progent can provide occasional support to assist you to resolve particularly challenging IT issues, or Progent can provide comprehensive project management support to ensure that you finish strategic IT projects on schedule and on budget. Progent can assist with on-premises, cloud-based, or hybrid network environments and offers expertise with operating systems, applications, management tools and hardware infrastructure. Progent also offers customized group or individual training sessions to help you manage and use Android phones to maximize their business value.
- Progent's WatchGuard experts can show you how to configure WatchGuard Firebox Firewall/VPN security appliances that align with your network security requirements and budget. Progent can help you to manage legacy WatchGuard firewall appliances or migrate to current WatchGuard Firebox firewalls. To find out about Progent's consulting services for WatchGuard firewalls, refer to WatchGuard firewall configuration expertise.
- Cisco's Catalyst line of Wi-Fi controllers streamline the management of wireless LANs by unifying the configuration and control of Wi-Fi APs, optimizing wireless performance by limiting the impact of RF congestion, enhancing wireless availability with rapid failover, and strengthening data security by identifying cyber threats and filtering traffic content based on user type and locale. Progent's Wi-Fi consultants can help you to deploy Cisco wireless LAN controllers to manage Wi-Fi LANs of all sizes. Progent can help you to maintain and troubleshoot your existing Cisco-based Wi-Fi solution or implement an efficient transition to Cisco's latest Wi-Fi controller solutions. For more information, see Catalyst Wi-Fi controller consulting services.
- Progent's wireless integration consultants offer wide-ranging backgrounds in the integration and maintenance of wireless information technology and can help you to plan, install, manage and repair wireless ecosystems that are secure, robust, expandable, easy to administer and operate, able to support your vital workloads, and seamlessly integrated into hybrid cloud networks. Online and on-premises support offered by Progent span a selection of wireless solutions such as smartphone and tablet integration and management, Wi-Fi network infrastructure planning and deployment, Wi-Fi site surveys, Cisco wireless VoIP phone configuration and troubleshooting, and building-to-building wireless integration.
- Progent's Shared Service Desk permits your IT team to divide responsibilities for Help Desk services transparently between your internal support staff and Progent's nationwide roster of IT support technicians, engineers and subject matter experts (SMEs). Progent's Shared Service Desk is a joint IT support system built around ConnectWise Manage, the industry-leading PSA platform for administering IT support calls, generating tickets, designating responsibility, monitoring status, and producing management analytics. The cost for Level 1 IT support for Progent's Shared Help Desk service is typically less than $18/user/month. For details, visit Progent’s shared IT Call Desk services.
- ProSight Email Guard is Progent's spam filtering and email encryption service that uses the technology of leading information security companies to provide web-based management and world-class security for your inbound and outbound email. The hybrid structure of Progent's Email Guard managed service integrates a Cloud Protection Layer with an on-premises security gateway appliance to provide advanced protection against spam, viruses, Dos Attacks, Directory Harvest Attacks (DHAs), and other email-borne threats. The cloud filter serves as a preliminary barricade and keeps most unwanted email from making it to your network firewall. This reduces your exposure to external attacks and saves network bandwidth and storage space. ProSight Email Guard's on-premises security gateway device provides a further level of inspection for inbound email. For outbound email, the onsite gateway provides anti-virus and anti-spam filtering, DLP, and email encryption. The on-premises gateway can also help Exchange Server to monitor and protect internal email that originates and ends inside your corporate firewall. Learn about the complete ProSight series of value-priced outsourced network management services for small businesses.
- Progent’s 64-bit migration support specialists can assist your organization to enhance your servers and workstations affordably from 32 to 64 bits. Progent can assist your company to calculate the risks and benefits of upgrading to 64-bit computing, design a cost-effective upgrade process that reduces operational interruptions, and offer responsive online support to assist your organization to configure 64-bit operating systems and application software on your existing computers. Progent's Microsoft-premier consultants can assist your company to integrate the 64-bit versions of Microsoft platforms like Microsoft Windows Server, Exchange Server, Windows 10, and Office Excel.
More Facts
If your small business is in Marin County and you need technical help, information technology outsourcing, or high-level services from a Progent engineer, call 415-526-1400 or visit Contact Progent.
An index of content::
Extended Call Center Economics Professional
Co-managed Service Desk Costs On-site Support
Progent's Help Desk management and co-management services help companies to reduce costs and improve productivity.
Best SQL Server 2019 OLTP Technology Consulting
Microsoft Experts SQL Server 2019 and Python Technology Consulting
Progent's certified SQL Server 2019 consultants can assist you to evaluate the business case for migrating to SQL Server 2019 and can deliver fast remote or onsite access to experts in solution design and deployment, application programming, database administration, and network security.
Exchange Server 2003 Technology Consulting Services
Network Consultant Microsoft Exchange
Progent's Microsoft certified consultants can show you how to design and implement an efficient in-place Microsoft Exchange 2003 upgrade plan that avoids network disruption, reduces long-term support demands, and makes your Microsoft Exchange 2003 Server easy to administer. For complicated multiple server or multi-site migrations, Progent has the knowledge and experience to complete your project quickly and economically. Progent's Microsoft Exchange 2003 support, repair, and consulting offerings include assistance with the configuration of outside vendor enhancements of Microsoft Exchange 2003 Server that are best aligned to your business needs.
Wireless LAN Online Consulting
Wireless Network Onsite Technical Support
Progent's wireless engineers can help small organizations plan, select, test, deploy and maintain secure building-to-building wireless bridges that integrate seamlessly into your IT network while offering a level of security that matches or exceeds wired interfaces. Progent provides experience in wireless network technology from Cisco Aironet and Meraki, Proxim, and additional small business wireless vendors and can show you how to identify and install the wireless connectivity solutions that match your company needs.
Office 365 Skype for Business Integration Online Troubleshooting
Microsoft 365 Mac Integration Specialists
Progent can assist your business to evaluate the wealth of subscription options available with Microsoft 365, previously branded Office 365, and configure your network with Microsoft 365 so you derive maximum business value. Progent supports cross-vendor networks that include Windows, macOS or OS X, and Linux operating systems. Progent can also help you to create and manage hybrid networks that seamlessly combine on-premises and cloud-based resources.
ProSight Spam Filtering Specialist
ProSight Email Guard Spam Filtering Services Services
Progent's ProSight Email Guard uses the services and infrastructure of top information security vendors to provide centralized control and world-class security for your email traffic. The hybrid architecture of Email Guard combines cloud-based filtering with a local security gateway device to provide advanced protection against spam, viruses, Denial of Service Attacks, Directory Harvest Attacks (DHAs), and other email-based threats. The Cloud Protection Layer acts as a preliminary barricade and blocks the vast majority of threats from making it to your network firewall. This reduces your vulnerability to external threats and conserves system bandwidth and storage. Email Guard's onsite gateway device provides a further level of inspection for incoming email. For outgoing email, the on-premises gateway provides AV and anti-spam protection, protection against data leaks, and email encryption. The local security gateway can also assist Exchange Server to monitor and safeguard internal email traffic that stays within your corporate firewall.
Office SharePoint Server 2003 Network Engineer
Microsoft Office SharePoint Server 2003 Online Technical Support
Progent's Microsoft-certified experts can provide small and medium sized companies IT consulting, maintenance, and repair services for Microsoft SPS 2003. Microsoft Office SharePoint Portal Server is an enterprise portal platform for efficiently connecting people, teams and information. SharePoint Portal Server provides a central spot for your employees or clients to access, manage, distribute and manipulate useful information, files, and software and to interact with one another. It allows quicker and more intelligent decisions, more efficient access across teams and more streamlined business practices. The primary objective of SharePoint Server is to gather together, in a relevant way, all of the many sources of knowledge accessible inside and without a business network. Windows SharePoint Services join workers, clients, teams and major tasks with the knowledge they've developed in a manner that makes data convenient to locate, download and re-use.
Application Virtualization Professionals
Consultancy XenApp Virtual Application Delivery
Progent's Citrix experts can help you to design, implement, manage, and troubleshoot a virtualized application delivery and management solution based on Citrix XenApp. Progent's Cisco-certified CCIE network consultants can show you how to enhance your infrastructure for delivering server-side and client-side applications, and Progent's remote datacenter support consultants can help you to administer and maintain an off-site datacenter that features high availability, advanced protection, and rapid recovery.
Office 365 Word Integration Technical Consultant
Microsoft 365 SharePoint Online Integration Computer Consulting
Progent can help you to understand the wealth of subscription plans offered with Microsoft 365, previously branded Office 365, and integrate your network with Microsoft 365 in a way that delivers top business value. Progent offers expertise with multi-vendor networks that incorporate Windows, macOS or OS X, and Linux operating systems. Progent can also help you to build and manage hybrid ecosystems that transparently combine local and cloud-based products and services.
Urgent Technology Professional ProSight Private Cloud Hosting Services
Virtual Machine Hosting Engineer
Progent's ProSight Virtual Hosting service provides complete hosting of a small organization's production servers in a solution that gives the maximum degree of availability and scalability and is in addition simple to transfer to another host. ProSight Virtual Hosting and management options are based on proven virtualization architectures that enable small and midsize businesses with multi- platform IT systems to save dramatically on the costs of capital investments, system support, and IT administration while achieving enterprise-class fault tolerance and an unprecedented level of vendor flexibility.
VoIP Phone System Troubleshooting
Cisco VoIP Phones and CUBE Technical Support Services
Progent's Cisco certified networking consultants can provide high-level support services for Cisco Unified Communications Manager (CUCM) (formerly CallManager). Progent can assist your organization to integrate VoIP phones, design dial plans, set up SIP trunking and PSTN support, deploy ISR G2 routers with CUBE support, and design UCS server failover solutions.
SharePoint 2019 Taxonomy IT Consulting
Urgent Professionals SharePoint Online Migration
Progent's Microsoft-certified SharePoint Server 2019 and SharePoint Online experts can provide economical online and onsite consulting, software development, and debugging services for organizations of any size who want to migrate to SharePoint 2019 or SharePoint Online from older versions of SharePoint. Progent can help customers design and carry out an efficient migration to SharePoint 2019 on prem, SharePoint Online, or a hybrid environment that incorporates onsite and cloud-based resources into a cohesive information management system.
Juniper Junos os Cybersecurity Tech Services
Juniper Junos Configuration Security Services
Progent's Juniper-certified network engineers can help you utilize Junos OS and the Junos platform of network management applications to configure, administer, and monitor Junos-powered devices; migrate to the Junos OS operating system from other Juniper software platforms such as ScreenOS; and upgrade your Juniper routers, switches, and gateways to the latest version of Junos OS.
Aironet 3800 Access Point Configuration
Cisco Certified Information Technology Consulting Aironet 2700 Access Point
Progent's Cisco certified wireless networking consultants can provide economical online and on-premises help for both legacy and modern 802.11ac Aironet Wi-Fi access points and Progent can help you to design and maintain Wi-Fi solutions that incorporate indoor and outside/ruggedized Aironet APs.
Stealth Penetration Testing Security Consultants
Security Contractors Stealth Penetration Testing
Stealth penetration checking is an important component of any overall network security plan. Progent's security experts can run thorough penetration tests without the awareness of your company's in-house network support staff. Stealth penetration testing shows whether existing security defense tools such as intrusion detection warnings and event history analysis are correctly configured and consistently observed. Progent can provide continuous autonomous penetration testing to define your internal and external attack surface and to detect ways that exploitable vulnerabilities, improper configurations, stolen credentials, missing patches, and ill-advised IT product defaults can be combined by threat actors into the multi-vector attacks common to the latest versions of ransomware.
Consulting Support for Network Service Firms Setup and Support
Consulting for IT Service Firms Professional
Progent's Reseller Program for IT Service Organizations lets you take advantage of Progent's information technology engineers under your own service brand as a seamless extension of your network consulting team.
Computer Consulting Microsoft Office SharePoint Server 2003
Windows SharePoint Services Support and Help
Progent's Microsoft-certified experts can provide small and medium sized businesses IT consulting, maintenance, and troubleshooting services for Microsoft SharePoint Portal Server 2003. Microsoft Office SharePoint Portal Server is an advanced portal solution for intelligently connecting people, teams and data. SharePoint Portal Server provides a common location for your employees or customers to connect to, manage, distribute and interact with relevant information, files, and software and to interact with other people. It allows faster and better decisions, more efficient access across teams and more economical business processes. The primary objective of SharePoint Server is to gather together, in a productive way, all of the diverse sources of information available within and without a business network. Windows SharePoint Services join employees, customers, workgroups and major tasks with the information they've created in a way that makes data convenient to find, download and re-use.
System Center 2016 and NetApp Integration Support and Help
System Center 2016 Operations Manager Technical Consultant
System Center 2016 provides major improvements for managing hybrid cloud networks by offering advanced integration with Windows Server 2016, Windows 10 clients; unified management of multi-OS networks that include various Linux distributions, Microsoft Hyper-V and VMware; and better cloud support such as tighter integration with Microsoft Intune for iPhone and Android smartphone management plus built-in integration with Operations Management Suite for cloud-based analytics and reporting. Progent's Microsoft-certified consulting team offers world-class online and on-premises support for all elements of System Center 2016 including Operations Manager, Configuration Manager, Virtual Machine Manager, Data Protection Manager, Orchestrator, and Service Manager. Progent can help you to design and install a new deployment of System Center 2016, expand or optimize your current one, migrate efficiently from an earlier version of System Center, or troubleshoot your System Center solution.
Dynamics GP Remote Technical Support
Dynamics GP Software Remote Troubleshooting
Microsoft Dynamics GP allows you to grow and manage your business more efficiently by delivering easy access to strategic data and a rapid ROI. Dynamics GP/Great Plains confers major productivity benefits such as its ability to expand the presence of your company, manage your accounting, automate financial processes, unify procedures across your company, improve inventory control, increase order accuracy, grow revenue and minimize lead-time, and maximize cash flow. Progent can show you how to configure and manage a robust, safe server and network infrastructure to support Great Plains, and can offer experienced Microsoft Dynamics GP/Great Plains consultants to help you reap all the advantages of your Dynamics GP/Great Plains business management system.
Support and Integration MOM 2016
24-Hour Integration Services MOM 2016
Progent's Microsoft-certified consultants have more than 10 years of background planning, implementing, optimizing and repairing System Center Operations Manager environments and offer organizations of all sizes advanced online or onsite consulting support for Microsoft SCOM 2012. Progent can assist your company to plan a topology for System Center 2012 Operations Manager servers that provides the performance and availability needed to monitor your datacenter efficiently, whether your infrastructure are onsite, cloud-based, or a mixed solution. Progent can also assist you to install and set up Microsoft SCOM 2012 management packs based on best practices for monitoring network fabric and both Microsoft and 3rd-party applications and services. In addition, Progent can deliver responsive online or on-premises troubleshooting to assist you to fix critical problems detected by System Center 2012 Operations Manager.
Microsoft 365 Word and PDF Professionals
Consultant Microsoft 365 Word and SharePoint
Progent's Office Word and Microsoft 365 Word experts offer a broad selection of affordable online support services to help your organization to maintain your legacy Microsoft Office Word solution or help you to upgrade to a current release of Office Word. Support available from Progent's Word experts include VBA software development, identifying and resolving compatibility issues between different releases of Word, integrating Office Word with different Office apps such as Office Excel and Outlook or with 3rd-party platforms and plug-ins,network optimization for dependable. reliable cloud connectivity, security consulting, smart phone integration, and remote training classes customized for individuals or groups.
Sarbanes Oxley Compliance Services
Award Winning Colo Professionals
For large organizations, Progent can supplement internal IT staffs by offering world-class background in deploying key Microsoft and Cisco products. Progent's certified professionals can provide Enterprise Active Directory consulting, Exchange Server 2010 support, SharePoint experience, and Microsoft SQL Server help. For the national or worldwide enterprise with branches, Progent can perform as a seamless nearby extension of enterprise network management. Progent's enterprise consulting services include corporate-wide security, online branch office support, system architecture, Sarbanes Oxley conformance, project planning, and world-class support for multiple location office environments powered by Enterprise Windows 2000. Progent can offer on-site consultants and specialists to assist with a campus move or office move, or a system architect to help with setting up or utilizing an Internet Data Center or co-location site.
Exchange 2013 Load Balancing Troubleshooting
Exchange 2013 Outlook Web App Network Engineer
Exchange Server 2013 includes major enhancements to the capabilities of Exchange Server 2010 and introduces important innovations as well as a revamped architecture. These improvements favorably impact vital facets of IT such as manageability, availability, security and compliance, operational costs, teamwork, extensibility, throughput, compatibility, and the user experience. Progent's certified Exchange Server 2013 consulting professionals can assist your organization to understand the possible advantages of migrating to Microsoft Exchange 2013, create an efficient validation and rollout plan, and educate your IT staff to maintain your Microsoft Exchange 2013 environment. Progent also offers affordable remote support and management for Microsoft Exchange 2013.
IT Outsourcing Example Whitepaper
IT Co-sourcing Whitepapers
Progent's IT outsourcing packages offer economical network support for mid-size companies. Whether it includes designing system architecture, setting up an in-house Help Desk or outsourcing a one, deploying an updated email system, monitoring your system, or building a web-based eCommerce solution, outsourcing your network technical services can reduce expenses and eliminate uncertainties, permitting network support budgets to grow in a more linear and manageable manner than is feasible by assembling a bulky, all-purpose internal network support staff. Progent's Outsourcing White Paper and datasheets explain how Progent can enable you to build a protected and highly available system architecture for your vital Windows-based business software such as Windows Server 2008, Microsoft Exchange Server, and Microsoft SQL Server.
Top IP address management Technology Professional
Specialists ProSight SSL management
Progent's ProSight IT Asset Management is a cloud-based IT documentation management service that makes it easy to capture, update, retrieve and protect information about your network infrastructure, procedures, applications, and services. You can instantly locate passwords or serial numbers and be alerted about impending expirations of SSLs ,domains or warranties. By cleaning up and organizing your IT documentation, you can save as much as 50% of time spent trying to find vital information about your IT network. ProSight IT Asset Management features a common location for holding and collaborating on all documents required for managing your network infrastructure such as standard operating procedures and How-To's. ProSight IT Asset Management also offers advanced automation for gathering and associating IT information. Whether you're making enhancements, performing regular maintenance, or reacting to an emergency, ProSight IT Asset Management delivers the information you need the instant you need it.
CIO Online Help
Integration Support CIO
Progent can supply small companies with an IT management professional who can function as a part-time Chief Information Officer. This part-time Chief Information Officer can provide long-term direction to help you integrate appropriate IT products to enhance business operations so they match better with your business goals. Your business can create and install a well conceived IT plan without incurring the cost of a full-time Chief Information Officer.
Information Technology Manager Small Business
Small Office Network Consulting Organization
Progent provide businesses of all sizes enterprise-class IT online or in-person consulting for networks based on Microsoft Windows technology and Microsoft's .NET servers including Microsoft Exchange Server 2013 and MS SQL Server 2012. Progent's Microsoft and Cisco Premier network consulting experts also can provide security consulting for businesses varying in size from the small office to the global enterprise.
iPhone and Cisco ASDM Setup and Support
Configuration iPhone DNS
Progent can provide affordable online assistance to help you to design, configure, and fix any facet of your iOS and Windows integration solution and is available for short-term tasks to help you through occasional technical roadblocks or major engagements to help you complete large-scale initiatives on time and within budget. Progent has expertise in on-premises, cloud-centric, or hybrid networks and can help you create or support a resilient, protected and efficient network infrastructure that aligns with your computing model. Progent can also provide remote or onsite training for individuals or groups to help manage and use your iPhones and iPads in a safe, team-oriented environment that maximizes the strategic value of your IT system.
7800 Series IP Phone Information Technology Consulting
Telepresence Computer Consulting
Progent's CCIE-certified networking consultants can provide advanced support services for Cisco Unified Communications Manager (previously CallManager). Progent can help your organization to integrate VoIP phones, design dial plans, set up SIP trunking and PSTN support, deploy ISR G2 routers with CUBE support, and deploy UCS server high availability solutions.
Troubleshooting Windows Server 2019 Hybrid Solutions
Windows Server 2019 High Availability Online Troubleshooting
Progent's Windows Server 2019 disaster recovery planning experts can help your organization to design a disaster recovery system based on Microsoft's cloud-tested Failover Clustering technologies including Cluster Sets, Storage Replica, Storage Spaces Direct, Virtual Machine Load Balancing, and Cloud Witness.
24-Hour 64-bit Computing Consultancy
24 Hour 64-bit Server Engineer
Progent's Microsoft-certified consultants can assist you to update your workstations from 32 to 64 bits. Progent can assist your company to calculate the risks and benefits of moving to 64-bit desktop computing, design an affordable migration strategy that reduces business disruptions, and deliver economical, professional remote support to assist your company to configure 64-bit desktop operating systems and application software on your existing computers.
Support Windows and macOS
Apple Mac with Windows integration Support Services
Progent's service specialists in Mac and Microsoft Windows technology can show you how to combine Apple Macintosh and Windows systems into cohesive environments with resource sharing and workgroup support. Enabling efficient co-existence among a variety of servers and workstations powered by Apple Mac OS and Microsoft Windows requires broad knowledge of and background with Apple Macintosh and Microsoft products. Progent's experience in Microsoft and Apple consulting makes it possible to provide world class support to companies that rely on these platforms to maintain their strategic advantage. Progent can also help your business to interface Apple's iPhones and iPads with your Windows environment.
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