Onsite Service Available in San Rafael, Sausalito, Novato, Larkspur, Mill Valley, Corte Madera, Fairfax, San Anselmo, Belvedere, Ross, Tiburon

North SF Bay Area Contact Information:
Progent offers consulting services and onsite technical support throughout the North Bay areas of Marin, Sonoma and Napa Counties.

Onsite IT Consulting
Progent locations in North SF Bay Area

City Address Phone Link
Napa 2180 Jefferson St
Napa, CA 94559
United States
(707) 819-9099 Napa Network Support Services
Petaluma 755 Baywood Drive, 2nd Floor
Petaluma, CA 94954
United States
(707) 772-1334 Petaluma Network Support Services
San Rafael 4040 Civic Center Drive, Suite 200
San Rafael, CA 94903
United States
(415) 526-1400 San Rafael Network Support Services
Santa Rosa 131 Stony Circle, Suite 500
Santa Rosa, CA 95401
United States
(707) 303-4400 Santa Rosa Network Support Services


Progent's certified professionals can provide a wide selection of consulting and support assistance for computer networks powered by any combination of Windows, Cisco, Apple Mac, and Linux platforms. Support services offered to small and mid-size businesses in San Rafael by Progent's staff of Microsoft technical experts include:



  • Progent can assist your company to design, implement and debug a backup/restore plan built around MSP360 software. MSP360 offers file or image-based backup/recovery for virtual machines and physical machines, supports all leading public clouds, and allows businesses to create a backup solution with a minimum Recovery Time Objective (RTO) and a granular RPO. With ProSight Data Protection Services 360 Backup, Progent can provide comprehensive monitoring and management of your backup environment to protect against data loss resulting from human mistakes, computer errors, ill-intentioned insiders, and external attacks like ransomware. To find out more, go to ProSight Data Protection Services 360 Backup solutions.

  • Progent can provide affordable access to an Oracle consultant for Oracle DBA services or an Oracle application programmer. Progent can assist you to develop efficient mechanisms for key Oracle database administration tasks such as performance tuning, backup/recovery processes, and database protection, or train your in-house staff to follow industry best practices for streamlining major management tasks. Progent can in addition offer the support of a PL/SQL programmer to help you to build, tune, troubleshoot, or port Oracle-based programs that can vary from business reports to data-driven web commerce sites. Progent has skill using Oracle SQL Developer, SQL *Plus, and JDeveloper and can assist you to optimize current SQL programs by utilizing Oracle's SQL Tuning Advisor.

  • Microsoft Teams replaces Skype for Business Online as Microsoft's flagship cloud service for group communications and collaboration. Progent's Teams experts can help your business to design an upgrade to Microsoft Teams from Skype for Business or Lync Server and install, manage, and troubleshoot a cloud or hybrid implementation of Microsoft Teams. Progent can assist you to connect Teams with Microsoft 365 apps, Exchange Online, SharePoint, and your PBX.

  • In addition to supporting a broad range of security technologies from Microsoft and Cisco, Progent offers organizations expert support for products from other major Firewall vendors including Check Point Software, WatchGuard, Juniper Networks, Palo Alto Networks, and Fortinet. Progent can show you how to create a detailed security strategy and choose appropriate products from multiple vendors to achieve your security goals while staying within your spending limits.

  • Windows Server 2022 expands on the architecture of Microsoft Windows Server 2019 and related software and services to provide improvements in key areas that include multi-layer security, native support in Azure for popular Windows Server applications, centralized management for hybrid on-prem and multi-cloud environments, plus greater uptime for Azure-based virtual machines. Progent's certified Windows Server 2022 consultants can assist your business to plan and carry out a smooth migration to Windows Server 2022 based on your current network model or a new on-prem, cloud-hosted, or hybrid architecture. Progent's consultants can help your company to assess the strategic value of migrating to Microsoft Windows Server 2022 and can show you how to implement Windows Server 2022's latest technologies like Hotpatching, DNS-over-HTTPS security, and Storage bus cache. For details, refer to Windows Server 2022 planning and integration services.

  • ProSight Email Guard is Progent's spam filtering service that incorporates the infrastructure of top data security companies to deliver centralized control and world-class protection for your email traffic. The powerful architecture of Progent's Email Guard managed service integrates cloud-based filtering with a local gateway device to offer complete defense against spam, viruses, Denial of Service (DoS) Attacks, Directory Harvest Attacks, and other email-borne threats. Email Guard's Cloud Protection Layer serves as a first line of defense and blocks the vast majority of threats from making it to your security perimeter. This reduces your exposure to inbound attacks and saves system bandwidth and storage. ProSight Email Guard's onsite gateway device provides a deeper level of inspection for incoming email. For outbound email, the onsite security gateway provides AV and anti-spam filtering, policy-based Data Loss Prevention, and email encryption. The on-premises security gateway can also help Exchange Server to track and protect internal email traffic that originates and ends within your security perimeter. Find out about Progent's complete ProSight portfolio of affordable managed services for small and mid-size organizations.

  • Progent's Juniper Networks-authorized network consultants can help your company to plan and deploy Juniper Firewall/VPN technology, optimize and troubleshoot your network infrastructure, and migrate efficiently from discontinued products to the latest versions. Progent's Junos OS engineers offer support for Juniper's premier network control software to help you to simplify the administration and improve the protection of your Juniper VPN devices and firewalls. Progent also has broad background maintaining Juniper's NetScreen OS and ScreenOS operating system platformS and can assist you manage networks that include a combination of Juniper's software platforms.

  • Some of the common remote Cisco router consulting services available from Progent's certified Cisco experts are configuring hostname, IP addressing, routing maps, clock, and user accounts; setting up iBGP, aggregate routing, static to EIGRP redistribution, and static route injection into OSPF; reviewing NAT configurations, routing maps, line settings and BGP peering arrangements; updating router's IOS image; setting up and confirming router failover; resolving VPN tunnel issues; making a network diagram and documenting configuration; plus policy and disaster recovery strategy.

  • Progent's Microsoft-certified SQL Server 2019 consultants can assist you to evaluate the advantages for migrating to SQL Server 2019 and can provide fast online or onsite access to consulting experts in solution planning and deployment, application development, SQL Server management, and network security. To find out more, refer to SQL Server 2019 migration consulting expertise.



    More Facts

If your small business is in Marin County and you require computer assistance, IT outsourcing, or top-level expertise from a Progent professional, call 415-526-1400 or visit Contact Progent.



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    Progent's Microsoft-certified experts offer organizations of all sizes consulting, troubleshooting, and development expertise for Microsoft SharePoint Server and SharePoint Online. SharePoint is an enterprise platform that utilizes web technology for intelligently coordinating people, teams and data. Microsoft SharePoint provides a common location for your workers or customers to access, manage, share and manipulate useful information, files, and applications and to interact with one another. Microsoft SharePoint enables faster and more intelligent decisions, more efficient sharing across groups and more economical business processes. Windows SharePoint Services join workers, clients, workgroups and major tasks with the knowledge they've developed in a way that makes data easy to find, retrieve and apply. Progent's certified SharePoint experts can help you to manage your current SharePoint ecosystem or migrate to the current release of SharePoint Server or to SharePoint Online.

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    Remote continuous network monitoring, proactive alarms, and periodic analytical reporting are vital to maintaining the health of your network and eliminating preventable and costly disruptions. Remote Monitoring and Management solutions have progressed to the point that businesses of any size can afford a degree of protection that was previously limited to enterprises. Progent offers a variety Remote Monitoring and Management solutions delivered as low-cost services designed to help you to detect and resolve a most network problems before they get big enough to impact productivity.

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    Microsoft 365 Exchange Online allows you to utilize cloud-based servers, mailboxes and other email infrastructure to reduce capital costs and management overhead. You can use Exchange Online to host all your mailboxes, or you can integrate a hybrid solution that combines on-premises as well as cloud-resident mailboxes. Progent's Microsoft-certified consultants offer budget-friendly remote technical support to help your organizations to evaluate the potential advantages of Exchange Online, design a solution that aligns with your business needs and budget, implement an efficient move from your existing Exchange organization to one that incorporates Exchange Online, train your IT staff and end users, and deliver ongoing consulting and troubleshooting.

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    Progent's certified IT experts offer Windows Server 2016 migration consulting services to help businesses of any size to plan and implement an efficient upgrade to Windows Server 2016 and Hyper-V 2016 using an on-premises, cloud-centric, or hybrid deployment model. Progent can assist your company to assess the value of Windows Server 2016 for your enterprise and can help you with any aspect of planning, configuring, managing or troubleshooting your Windows Server 2016 and Windows Hyper-V 2016 solution. Progent can assist your organization to benefit from the many new high-availability and security features of Windows Server 2016 and Hyper-V 2016 like Windows Containers for isolating applications, Shielded Virtual Machines, Credential Guard and Remote Credential Guard, Just In Time Privileged Access Management, Virtual Machine software load, Storage Replica for zero-data-loss disaster recovery, plus multi-domain failover clusters.

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    Progent makes use of the Flexential Tampa data center mainly to deliver private cloud hosting services. Progent has a team of IT consultants based in the vicinity of Tampa, and Progent can also provide remote expertise from Progent's countrywide roster of Microsoft-certified consultants, Cisco-certified CCIE network engineers, CISM and CISSP-certified security experts, Hyper-V and VMware specialists, and veteran DRBC preparedness consultants. Progent can also help you to design and execute a migration to the Flexential facility by providing services like designing system architecture, recommending hardware components, system configuration and testing, debugging, setting up remote management, and educating your IT staff.

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    Progent can assist businesses of all sizes to move any part of their computing infrastructure to Microsoft Azure. This can simplify network management and lower equipment investments. Azure offers a comprehensive library of public cloud services and Progent can help you to evaluate the advantages and restrictions of various cloud networking architectures you can use with Azure. Progent can show you how to manage cloud-resident or hybrid cloud and local apps and resources and ensure that you avoid the common errors small companies make when migrating to the cloud. Progent can show you how to set up cloud servers on Azure Virtual Machines, utilize cloud storage with Azure Storage, manage authentication with Azure Active Directory, and create transparent backup services with Azure Backup. Progent can also show you how to prepare firewalls and IPsec VPN connections and also to manage Apple iOS devices and Android handhelds.

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    Progent's certified Windows Server 2019 experts can assist your organization to plan and carry out a cost-effective migration to Windows Server 2019 using your current system architecture or a new cloud-hosted or hybrid deployment model. Windows Server 2019 offers significant improvements in scale, speed, ease of management, virtualization, cybersecurity, hybrid local/cloud integration, availability, and Linux support.

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    Progent's ProSight portfolio of managed services are designed to offer organizations who have small in-house IT administration and support staffs with affordable help from world-class management platforms and technical expertise. Advantages of Progent's ProSight line of managed IT services include predictable IT management expenses, smart automation of common administrative tasks, continual absorption of new information technology, graceful transition from legacy systems to modern solutions, close fit between computer technology with strategic objectives, access to seasoned network experts, and allowing management to focus on business issues rather than fast-evolving network technology.

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    If your business runs a Solaris network or a mixed-platform network, Progent's CISM, CISSP and ISSAP-certified consultants can assist your whole organization in a broad range of security topics including security administration procedures, security architecture and strategies, access management systems and techniques, software development security, business processes security, hardware security, communications, network and Internet security, and business continuity planning. CISM and CISSP stipulate the basic skills and worldwide standards of performance that network security professionals are required to master. These accreditations offer IT management the confidence that those who have earned their CISM or CISSP qualification have the experience and knowledge to offer world-class security support and engineering services.

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    Progent's Wireless Consulting Services offer a convenient, economical way for businesses of any size to deploy, manage, monitor and repair cutting edge wireless network technology. For 802.11n and the latest 802.11ac Wi-Fi environments, Progent can help you plan and deploy appliances like Cisco's Aironet and Meraki access points and wireless controllers. For mobile messaging and web-based applications, Progent can help with Apple IOS iPhones, Apple iPads, Google Android smartphones, and Windows phones and tablets.

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