Onsite Service Available in Santa Cruz, Scotts Valley, Aptos, Watsonville, Capitola

Santa Cruz-Monterey Bay Area Contact Information:
Progent offers consulting services and onsite technical support throughout the Santa Cruz and Monterey Counties.

Onsite IT Consulting
Progent locations in Santa Cruz-Monterey Bay Area

City Address Phone Link
Monterey 419 Webster Street
Monterey, CA 93940
United States
(831) 824-2134 Monterey Network Support Services
Salinas 1615 Bunker Hill Way
Salinas, CA 93906
United States
(831) 400-1300 Salinas Network Support Services
Santa Cruz 101 Cooper St, #4526
Santa Cruz, CA 95060
United States
(831) 600-4300 Santa Cruz Network Support Services

Progent's certified professionals knows how to deliver a wide array of engineering and support help for computer networks based on any combination of Microsoft, Cisco, Apple macOS and OS X, and Linux/UNIX platforms. Network services available to small companies in the city of Santa Cruz by Progent's staff of Microsoft technical professionals include:

  • Microsoft supports seamless hybrid environments that combine Office 365 and on-premises installations of Exchange. This permits you to have certain Exchange mailboxes hosted on your on-premises datacenter or private cloud and other mailboxes resident on Office 365. Progent's certified Exchange consultants can help you with any facet of planning, integrating and troubleshooting your hybrid Office 365/Exchange solution. Progent's Exchange specialists can provide as-needed support to help you through stubborn technical bottlenecks and also offer extensive project management outsourcing or co-sourcing to ensure your hybrid Office 365 solution is completed on time and on budget. For details about Progent's online consulting support for hybrid Office 365 and on-premises Exchange environments, visit Office 365 integration solutions with on-premises Exchange.

  • Progent's Microsoft Project experts offer advanced online and onsite support for Microsoft Project Server and Project Online as well as for all Microsoft platforms that work in conjunction with Microsoft Project. Consulting support services provided by Progent include Microsoft Project Server planning and support, SharePoint 2013 migration planning and development, SharePoint Server 2010 planning and deployment, Microsoft SQL Server 2016 upgrades, Microsoft SQL Server 2014 integration, SQL Server 2012 management, Microsoft Exchange 2016 migration, Microsoft Exchange Server 2013 consulting, Microsoft Exchange 2010 management, Office Excel and Office 365 Excel application support, and PowerPoint and Visio online training. Progent can provide Cisco-certified CCIE network consultants to assist your company to enhance your environment to accommodate local, branch, at-home, and mobile workers so that they can use Project Server to work together securely and efficiently. Progent's network security experts can assist your IT team to plan and enforce security policies that safeguard sensitive project information without interfering with the efficient sharing of legitimate data.

  • The vast majority of small business multi-site communications infrastructures have no recovery ability from Internet line outages. Progentís inter-office communications professionals can help small organizations create non-stop Interoffice connectivity through fully redundant system architectures featuring automatic failover. Progentís Cisco-certified Cisco Certified Internetwork Experts can design and implement fault tolerant Inter-office networks supported by non-stop EIGRP network routers or non-stop OSPF configurations of Cisco routers. Progent can show you how multi-path connections and automatic fail-over can provide affordable non-stop interoffice connectivity.

  • Progent's Microsoft-certified consultants can provide remote or in-person expertise to assist businesses of all sizes to design, deploy, manage, and troubleshoot a backup solution based on System Center 2012 Data Protection Manager. Progent's System Center Data Protection Manager consulting experts can assist you to migrate from older versions of SCDPM or from another backup/recovery platform, and Progent can integrate your Data Protection Manager implementation for on premises, cloud-based, or hybrid environments. Progent can provide occasional support for resolving particularly stubborn problems, or comprehensive project management services. Also, Progent's System Center Data Protection Manager 2016 migration experts can assist you to design and carry out a smooth upgrade from Data Protection Manager 2012 to Data Protection Manager 2016 so you can benefit from integration with Microsoft Windows 2016.

  • Progent's certified Windows Server 2019 experts can assist your organization to plan and implement a cost-effective migration to Windows Server 2019 using a self-hosted network architecture or a hybrid model that combines cloud-hosted Windows Server on Azure with self-hosted Windows Server 2019. For details, visit Windows Server 2019 migration consulting.

  • SharePoint Server 2016, designed for on-premises deployments of the SharePoint content management platform, supports integration with SharePoint Online and Office 365 to enable hybrid network models that seamlessly combine local and cloud-based resources. Additional improvements include rapid deployment with the new MinRole role-based topology feature, larger scale, higher performance, stronger cybersecurity, advanced analytics with Power BI support, and a modernized client interface for team projects. Progent's Microsoft-certified SharePoint consultants offer affordable online and onsite consulting expertise, software development, and debugging services for businesses of all sizes who intend to migrate to SharePoint 2016 or SharePoint Online from earlier releases of SharePoint. To find out more, visit SharePoint 2016 migration support.

  • Progent's CISSP-certified network security experts can assist organizations of all sizes with any facet of information system security. Progent can create efficient cybersecurity systems that protect a small office from advanced malware attacks or Progent can plan, deploy, and monitor an end-to-end security strategy for hybrid networks that support onsite, online, and mobile clients accessing IT resources spread across multiple physical sites and public and private clouds.

  • The extensible design of Microsoft Dynamics GP (formerly Great Plains) makes it possible to craft customized Dynamics GP/Great Plains extensions that provide all of the core elements of standard Dynamics GP components but also meet the individualized requirements of your organization. With the help of to the Modifier with Microsoft Visual Basic for Applications, applications developers can work with the most popular customization environment in the industry to adapt Dynamics GP/Great Plains information views, add or modify business logic, and customize forms and reports. Progent's Office 365 consultants can show you how to benefit from Dynamics GP's integration with Microsoft's familiar Office and Office 365 applications. Progent's expertise with Microsoft .NET support, SQL Server 2016 integration and development and Microsoft SQL Server 2014 development and DBA services, and development background with Visual Basic, Dexterity, Continuum and other developer tools make it possible to design customized line-of-business applications and web eCommerce solutions that integrate seamlessly with Microsoft Great Plains.

  • Progentís Microsoft certified professionals can offer companies of any size expert MS SQL Server 2008 help. Microsoft SQL Server is a complete, web-ready database and data analysis package that allows the speedy creation of enterprise-level business applications that offer your company a competitive advantage. SQL Server provides core support for XML and the ability to query across the Internet and outside the firewall. In addition to offering consulting, support and problem solving services, Progentís SQL consultants can help you use Microsoft SQL Server Reporting Services and Microsoft SQL Server Business Intelligence to increase the productivity of your information network. Progent can also assist your company to carry out an efficient move to SQL Server 2016 or an upgrade to SQL Server 2014 from legacy versions of SQL Server or from different RDBMS platforms.

  • Progent's MySQL application developers and DBAs offer affordable remote database administration or application programming services and can help businesses of all sizes to configure and manage MySQL within a robust IT infrastructure that offers high levels of performance, expandability, and protection. Progent also has proven skill assisting businesses migrate databases from an Oracle environment to MySQL.

  • Microsoft System Center 2016 provides major enhancements for managing hybrid cloud environments by offering comprehensive support for Windows Server 2016 servers, Windows 10 clients; seamless integration of heterogeneous networks that incorporate various Linux distributions, Microsoft Hyper-V and VMware; and better public and private cloud support including closer integration with Microsoft Intune for Apple iPhone and Android smartphone administration plus native integration with Operations Management Suite (OSM) for cloud-enhanced analytics and reporting. Progent's System Center 2016 consultants can provide world-class remote and onsite support for all components of System Center 2016 including Operations Manager (SCOM), Configuration Manager, Virtual Machine Manager (SCVMM), Data Protection Manager, Orchestrator, and Service Manager. Progent can assist your business to design and install a new deployment of Microsoft System Center 2016, expand or optimize an existing one, upgrade smoothly from a prior version of System Center, or debug your System Center environment.

  • Progent's Amazon AWS cloud planning and integration consultants can provide cost-effective remote consulting to assist businesses of any size to access Amazon AWS cloud services including Amazon EC2 for virtual machine hosting, Amazon Simple Storage Service (Amazon S3) for expandable high-performance storage, and Glacier for value-priced archival storage. Progent can help you with every phase of Amazon AWS integration including needs analysis, preparedness assessment, architectural design and review, testing, configuration, administration, performance optimization, licensing management, backup/restore mechanisms, and security strategies. Progent offers advanced expertise with firewall configuration and VPN connections and can show you how to deploy all-cloud or hybrid environments that seamlessly incorporate Amazon AWS services. Progent can provide occasional expertise or Progent can deliver comprehensive project management outsourcing or co-sourcing services to help you migrate efficiently to the Amazon AWS platform.

  • Progent's certified Microsoft Exchange 2016 Server migration consultants can assist you in any and all facets of your upgrade to Microsoft Exchange Server 2016 such as designing high availability system topology for an on-premises, Microsoft cloud connected or hybrid deployment; server and CAL licensing compliance for Exchange 2016 Server and Microsoft Windows Server 2012 R2 or later; moving mailboxes; Windows Hyper-V strategy; specifying mass storage capacity required for your VMs, databases and logs; configuring hardware load balancing (HLB) for fault-tolerant client access services; designing, setting up and validating Exchange and Windows Servers and Database Availability Groups (DAGs); integration with SharePoint; updating the firewall; resolving SSL issues; providing client integration with Office 2010 or greater or Microsoft Office 365; and configuring Outlook on the web.

    More Facts

If your small business is in Santa Cruz or anywhere in the Monterey Peninsula area and you need computer help, information technology outsourcing, or advanced services from a certified Progent professional, call 831-600-4300 or visit Contact Progent.

An index of content::

  • 24 Hour Entourage Education Instruction Macintosh

  • System Center 2016 Cloud Integration Support Outsourcing
    Largest System Center 2016 Endpoint Protection Consulting

    Progent has more than a decade of experience integrating, and supporting the key platforms that make up Microsoft System Center and can assist your organization to design, install, maintain, and repair your Microsoft System Center 2012 R2 ecosystem to maximize the uptime and responsiveness of your critical IT resources across a mix of Windows and Linux/Unix operating systems and on-premises and Cloud-connected datacenters. Progent's consultants can assist your organization to migrate to the current edition of System Center from an older release or from another datacenter management solution to deliver the advantages of best-in-class provisioning, centralized management, security and compliance, plus infrastructure and application availability and performance monitoring.

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  • CCDP Expert Certified VoIP Phones Specialist
    8800-EX Wireless IP Phone Troubleshooting

    Progent's Cisco certified networking consultants offer advanced support services for Cisco Unified Communications Manager (previously CallManager). Progent can assist you to integrate VoIP phones, design dial plans, set up SIP trunking and PSTN connections, deploy ISR G2 routers with CUBE support, and design UCS server high availability solutions.

  • Amazon MWS Contract Programmer Amazon Marketplace Web Service programming Expert Development

  • Dynamics Programming
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    For custom program creation, Progent can supply programming experts to write business software in areas such as eCommerce, web development, Microsoft Business Solutions packages such as Great Plains Software accounting system, and custom management reports produced by Crystal Reports, Access Report, or FRx Reports. Progentís consultants can use Internet Information Services to create custom eCommerce solutions powered by Microsoft ASP.NET. Also, Progent offers experts in a wide array of custom software development platforms including SQL Server and Delphi. For made-to-order e-Commerce programming, Progent also offers expertise in custom Access, custom Visual Basic, custom Excel, and any other specialized development powered by any Microsoft development platform.

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  • BlackBerry BES Server Express Services Consultants BlackBerry BES Express
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  • VPN Engineer
    Cisco VPN Setup and Support

    Cisco's security and offsite connectivity technology for small to medium sized companies represent a full range of manageable security products to let you safeguard your wired and wireless network infrastructure. Cisco's Virtual Private Network product family includes routers and switches, firewalls, and VPN solutions. Progent's expert staff of consultants includes experienced engineers with Cisco's Certified Internetwork Expert (CCIE) and Cisco Certified Network Professional qualifications who can assist your organization to select Cisco Virtual Private Network, Cisco RADIUS Security, and other Cisco security technologies that fit most closely with your corporate objectives.

  • Blackberry Engineers BlackBerry Wireless Remote Troubleshooting
  • Branch Office Network Consulting Top Microsoft Certified Sales Office Integration Support

  • Largest Windows Server 2016 Disaster Recovery Consultants
    Windows Server 2016 Hybrid Integration Network Consulting

    Progent's Microsoft-certified information technology consultants offer Windows Server 2016 integration consulting to assist businesses of all sizes to design and carry out a smooth move to Windows Server 2016 and Hyper-V 2016 using a local, cloud-centric, or hybrid architecture. Progent can help you to assess the value of Windows Server 2016 for your environment and can help you with any aspect of planning, deploying, administering or debugging your Windows Server 2016 and Windows Hyper-V 2016 solution. Progent can help you to take advantage of the many innovative disaster recovery and information assurance features of Windows Server 2016 and Hyper-V 2016 such as Windows Containers for isolating applications, Shielded Virtual Machines, Credential Guard, Just In Time Privileged Access Management, VM load balancing, Storage Replica for zero-data-loss disaster recovery, plus multi-domain clusters.

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  • Immediate Microsoft Expert SharePoint 2013 Excel Services Help and Support
    Online Technical Support SharePoint Business Connectivity Services

    Progent has been delivering SharePoint consulting services since the first product was published more than a a dozen years, and Progent has the scope of IT knowledge to assist organizations of any size to plan and carry out a SharePoint Server 2013 installation and create SharePoint 2013 apps that bring significant business value to your IT investment. Progent's Microsoft-certified consulting team can assist you to evaluate the business advantages of migrating to SharePoint Server or SharePoint Online from earlier releases of SharePoint or from a different collaboration solution; decide if an on-premises, online or hybrid configuration is best suited for your busi9ness; and select the most appropriate version of SharePoint 2013 for your purposes. Progent offers full project management support or can help in individual jobs associated with your SharePoint 2013 migration.

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  • Microsoft Exchange Cluster Setup and Support
    Mission Critical Environment Online Help

    Progentís Disaster Recovery/Business Continuity specialists offer in-depth backgrounds helping small and mid-size businesses to reduce network downtime by providing cost-effective remote consulting support for disaster recovery/business continuity planning, fault-tolerant IT design, data backup and restore solutions, and transparent system maintenance. Progentís business continuity consultants can assist you to develop and validate an efficient business continuity strategy that aligns with your business needs and budget. Progentís disaster recovery engineers can assist you to design, implement, and manage resilient technologies such as redundant Internet access, virtualized servers, clustering, network load balancing, continual online backup, and geographically dispersed data centers.

  • Cisco CCIE Remote Networking Support Technical Support Organization Cisco Firewall

  • Microsoft Certified Partner Server Training
    Windows Training

    Progent is committed to knowledge transfer from Progent's support experts to clients. By educating clients to deal with technical issues that are within their scope, Progent can concentrate on providing high-value skills where Progent faces little competition. Mid-size businesses who utilize trusted freelance consultants or who maintain internal IT staffs benefit when Progent passes on information about new technology and tested methodologies to make their IT environments more reliable, secure, and productive.

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  • 24/7 Juniper SRX220 Router Network Consultant
    Juniper SRX240 Router Firewall Support

    Progent's Juniper-certified network engineers can help you evaluate the business case for adopting Juniper's SRX Series gateways, plan and execute cost-effective deployments, configure equipment to reflect your security strategy, and provide ongoing consulting services to help you monitor, manage, update, and troubleshoot your environment in order to maximize the business value of your SRX gateway solution.

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    Progent's Mac consultants can promote the creative facets of Macintosh environments by offering help services and training in imaging, audio, and motion video. Progent's support professionals offer expertise in a variety of Apple Mac applications such as Photoshop, Illustrator, Adobe InDesign, QuarkXPress, Apple Logic, MOTU Digital Performer, Digidesign Pro Tools, Apple Final Cut Pro, Apple Motion, and After Effects. Progent can also help you with specific jobs such as scanning or digitizing audio or video or setting up an audio/video production facility.

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  • IM Infrastructure Engineer Microsoft VoIP Outsourcing

  • Amazon Marketplace Web Service programming Programming Company
    Amazon Marketplace Web Service Programming Companies

    Amazon Marketplace Web Service (Amazon MWS) is a library of APIs that enables Amazon sellers to improve the efficiency of their operations by automating key sales functions such as listings, orders, payments, fulfillment, and reports. By leveraging Amazon's vast online ecosystem and automating their sales, merchants can broaden their reach, reduce their operating costs, improve response time to customers, and increase their bottom line. Progent's Amazon Marketplace Web Service consultants can collaborate with your development staff and provide application programming, workflow integration, project management support, and mentoring so you can cut development time and speed up your return on investment.

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  • ISA Server Network Consulting Microsoft Firewall IT Services
  • ISR Routers Network Consultant Online Consulting 1900 Router

  • Small Business Computer Consulting Company
    Small Business Computer Help

    For small businesses interested in Progent's network support outsourcing, consulting, or technical support offerings, call 800-993-9400 or e-mail information@progent.com.

  • ISSAP Cybersecurity Consultancies Neoteris Compliance Audit
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  • SCCM Planning Remote Troubleshooting
    SCCM Device Management Technical Support

    Configuration Manager automates software deployment and updating, simplifies compliance settings control, keeps track of network assets, guards against corporate data leakage, performs network health reporting, enables secure end-user self service, and delivers a single point of control for administering multi-OS ecosystems based on on-premises, cloud, or hybrid deployment architectures. Progent's Microsoft-certified SCCM consultants and Azure cloud integration specialists can assist businesses of any size with any facet of planning, installing, operating and repairing a SCCM solution for local, cloud, or hybrid networks.

  • MS Windows SBS Online Help Microsoft Windows SBS 2008 Professional
  • MS Windows Small Business Server 2008 Consultants Microsoft Windows SBS 2008 Specialists
  • Mac Networking Services macOS Tech Support
  • Meraki Wi-Fi Access Point Online Troubleshooting Top Meraki Access Point Management Technology Consulting Services
  • Microsoft Activesync IT Consulting Consultants Activesync
  • Microsoft Certified Partner Skype for Business Mirrored Back End Servers Specialist Microsoft Skype for Business Instant Messaging IT Consultants
  • Microsoft Certified Partner Small Office Computer Consulting Computer Consultant Microsoft Partner
  • Microsoft Certified System Center 2016 and NetApp Integration Technology Consulting Services SCSM 2016 Remote Support Services
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  • Microsoft DPM Offsite Data Backup Service Online Support Expert Microsoft Certified Offsite Backup Service Services
  • Microsoft Dynamics GP 2015 Consult Dynamics GP 2015 R2 Integration Specialist
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  • Microsoft Engineers UNIX, Windows UNIX with Windows Online Help

  • Windows Server 2019 Hyper-V Help and Support
    Technical Support Services Windows Server 2019 integration

    Progent's certified Windows Server 2019 consultants can help your company to plan and carry out an efficient migration to Windows Server 2019 using existing deployment architecture or a new cloud-based or hybrid model. Microsoft Windows Server 2019 offers major improvements in scale, speed, manageability, Hyper-V virtualization, security and compliance, hybrid local/cloud integration, resilience, and container support.

  • Microsoft Exchange Server 2016 Upgrade Planning On-site Support Exchange Server 2016 Migration Network Engineer
  • Microsoft Exchange Server 2016 Upgrade Planning Professional Microsoft Exchange Server 2016 Upgrade Planning Remote Technical Support
  • Microsoft Exchange Upgrade Specialists Microsoft Exchange 2003 Support Outsourcing
  • Microsoft NAV Role Centers Technology Consulting Services Best Microsoft Enterprise Resource Planning Computer Consultant

  • network asset documentation management Professionals
    Emergency Consultancy ProSight network asset documentation management

    Progent's ProSight IT Asset Management is a cloud-based IT documentation management service that allows you to create, maintain, retrieve and safeguard data about your IT infrastructure, procedures, business apps, and services. You can instantly find passwords or IP addresses and be alerted about impending expirations of SSL certificates ,domains or warranties. By updating and managing your IT documentation, you can save as much as half of time wasted looking for vital information about your IT network. ProSight IT Asset Management features a centralized location for holding and collaborating on all documents related to managing your business network such as recommended procedures and self-service instructions. ProSight IT Asset Management also supports advanced automation for gathering and associating IT data. Whether youíre making enhancements, doing regular maintenance, or responding to a crisis, ProSight IT Asset Management delivers the data you need when you need it.

  • Microsoft SCOM 2012 Consulting Operations Manager Migration Online Support Services
  • Microsoft Windows Server 2016 Multi-domain clusters Support and Help Microsoft Certified Windows Server 2016 Hybrid Configuration Support and Integration

  • Small Business Private Clouds Engineer
    Virtual Server Private Cloud Hosting Professionals

    Progentís private cloud hosting service allows small and midsize organizations to run mission-critical applications like Microsoft SQL and Exchange Server from a secure Tier III data center facility on fault-tolerant hardware with geographically separate data backup. Progent utilizes Microsoft's Hyper-V technology for server virtualization and Data Protection Manager (DPM) for backup and restoration. Smaller organizations can use Progentís private cloud hosting service to avoid large investments in the acquisition, upkeep, and operation of computer hardware and data center facilities while benefiting the highest levels of network reliability and physical security.

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  • Consulting Windows Server 2012 R2 Hyper-V 3.0
    Microsoft Hyper-V 3.0 Virtual Server Integration

    Widows Server 2012 R2 Hyper-V improves virtualization in critical areas including multitenancy, agile network infrastructure, cloud readiness, scalability and throughput, and fault tolerance. Progent's Microsoft-certified consultants can help your business to take advantage of Windows Server 2012 R2 Hyper-V to install and manage virtual servers to cut IT costs and improve availability.

  • Network Installations Santa Cruz-Salinas Small Business IT Outsourcing Firm Santa Cruz

  • Support Microsoft SQL Server 2014
    Support Outsourcing SQL Server 2014 AlwaysOn

    Microsoft SQL Server 2014 includes significant enhancements in critical areas such as performance, uptime, security, and cloud integration. Microsoft SQL Server 2014 is the first version of Microsoft SQL Server that includes in-memory technology that operates transparently with all workloads including Online Transaction Processing (OLTP), enterprise data warehousing, and business analytics. Progent's Microsoft-certified SQL Server 2014 consulting team can deliver cost-effective remote and on-premises services including planning, configuration, administration, troubleshooting, and software development expertise to help organizations of all sizes to achieve fast return from their SQL Server 2014 investment.

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  • Remote Support Microsoft Exchange 2016 Migration
    Microsoft Exchange 2016 Migration IT Consultant

    Progent can help your business in all phases of your upgrade to Microsoft Exchange Server 2016 including planning HA architecture for an on-premises, cloud-based or hybrid deployment; licensing compliance for Exchange 2016 Server and Windows Server 2012 R2; migrating mailboxes; Hyper-V virtualization design; determining mass storage capacity required for your virtual machines (VMs), mailbox databases and logs; configuring hardware load balancing for high-availability client access services; planning, configuring and testing Exchange Servers and Windows Servers and Database Availability Groups (DAGs); setting up collaboration with SharePoint; updating the firewall; resolving SSL issues; providing client remediation with Office 2010 or greater or Office 365; and configuring Outlook on the web (formerly Outlook Web App).

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  • Operating System One-On-One Training Router Training
  • Outsourcing Microsoft Hyper-V 3.0 Server Consolidation Hyper-V Consulting
  • Outsourcing Windows 2016 Windows Server 2008 Troubleshooting

  • Home Based Microsoft Consulting Job Openings
    Home Based Microsoft Consultants Telecommute Jobs

    Our compensation model is based on contribution, so similar to working as a freelance consultant, your income is entirely tied to your generated revenue. Some of our support staff stress lifestyle issues and choose to work at an easy pace, utilizing our flexible schedule to pursue individual pursuits such as hiking, motorcycle racing, snow boarding, fishing, vacations, or spending free time with family and friends. Other consultants use the opportunity to earn big dollars via hard work and extended days. Progent completely encourages both sides of the spectrum plus any point in the middle.

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  • Technology Consulting Services Hybrid Configuration Wizard
    Microsoft Certified Partner Office 365 Gmail migration IT Consultant

    Microsoft allows you to create transparent hybrid ecosystems that integrate Office 365 and on-premises Exchange systems. This permits you to have specific Exchange mailboxes located at your corporate datacenter and other mailboxes resident on Office 365. Progent's Microsoft-certified consulting team can help you with any phase of designing, integrating and troubleshooting your hybrid Exchange Online solution. Progent's Exchange consultants can provide occasional support to help you resolve challenging technical bottlenecks and also offer comprehensive project management outsourcing to ensure your hybrid Office 365/Exchange initiative is successfully completed on schedule and on budget.

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    Barracuda Backup is a low-cost, subscription-based backup/restore service for small and mid-size businesses. A Barracuda Backup solution can include a purpose-built hardware storage device built by Barracuda or a software-based appliance with similar features but which utilizes your existing storage infrastructure. Barracuda Backup protects vital business data produced on-premises, at one or multiple remote locations, or in the cloud. For disaster recovery, you can replicate data to the Barracuda Cloud, to Amazon Web Services (AWS), or to any site with a physical or virtual Barracuda appliance. Progent is a Barracuda partner and Progent's Barracuda Backup consultants offer a wide array of consulting services to assist you to plan, configure, manage and troubleshoot a BDR system built on Barracuda technology.

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    Progent offers national online technical support and troubleshooting services for businesses who run Apple Mac networks or whose information systems feature a combination of Apple macOS and OS X with Microsoft technology. Progent's engineers can provide Mac users a variety of IT services including desktop assistance, migration to the current version of Mac OS X from earlier versions of macOS and Mac OS X, plus help with Mac applications. Progent can also assist you with iPhone and Apple iPad support, or migrating to iCloud. Online IT help provides optimum return for your information technology dollar by preserving user productivity and shortening the time billed for network analysis and repair. Advanced remote support technology and skilled service specialists and engineers allow Progent to solve most IT problems without wasting time and money by traveling to your site. In the vast majority of situations your IT issues can be remediated over the phone or via a combination of phone support and online access. Progent can make available Cisco certified CCIE network engineers and CISA certified security professionals to help you with the most difficult network problems.

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    Cisco's Firepower Next Generation Firewalls (NGFWs) provide a significant performance boost over Cisco's previous-generation ASA 5500-X security appliances and include unified management of modern cybersecurity features such as application visibility and control, next-generation intrusion protection (NGIPS) with intelligent prioritization of risks, advanced malware protection (AMP), URL filtering, and sandboxing. Progent's Cisco CCIE firewall experts can help you to plan and execute an efficient upgrade to Cisco Firepower firewalls from Cisco's legacy ASA 5500-X, ASA 5500, or PIX appliances and help you integrate Firepower firewalls with Cisco's subscription-based security services to build and centrally manage IT ecosystems that include local offices, data centers, and cloud resources.

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    Progent can help small companies to migrate any part of their network infrastructure to Microsoft Azure. This can simplify network management and reduce equipment expense. Microsoft Azure offers a wealth of cloud services and Progent can help you to understand the benefits and restrictions of different cloud computing models supported by Azure. Progent can show you how to manage cloud-based or hybrid cloud and local applications and resources and ensure you sidestep the typical errors small organizations make when moving to the cloud. Progent can help you to set up cloud servers on Azure Virtual Machines, utilize VHD storage with Azure Storage, manage authentication with Azure Active Directory, and automate backup-and-recovery mechanisms with Azure Backup. Progent can also assist you to prepare perimeter firewalls and IPsec VPN tunnels and to manage Apple iOS devices and Google Android smartphones and tablets.

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    Remote management cards offer IT managers complete control of a server without the need for an on-site presence. Using these management cards, all console screen data plus keyboard and mouse functionality are exported to an off-site session to a support professional who can be situated anywhere in the world. Progent's Microsoft and Cisco certified consultants can assist you to plan, implement, and support a high-availability company network that incorporates remote management cards and Progent can use these remote server management cards to deliver low-cost remote technical support. Progent is familiar with a variety of remote server management cards including Aten remote server management cards, American Megatrends remote server management cards, Dell remote server management cards, HP Lights-Out 100c remote management cards, and Peppercon remote server management cards.

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    Progent's ProSight IT Asset Management is an IT infrastructure documentation management service that allows you to create, update, find and safeguard data related to your IT infrastructure, processes, business apps, and services. You can instantly find passwords or IP addresses and be warned automatically about upcoming expirations of SSLs or warranties. By cleaning up and organizing your IT infrastructure documentation, you can save up to 50% of time spent trying to find critical information about your network. ProSight IT Asset Management features a centralized repository for holding and sharing all documents required for managing your network infrastructure such as recommended procedures and self-service instructions. ProSight IT Asset Management also supports advanced automation for collecting and relating IT information. Whether youíre planning enhancements, performing regular maintenance, or responding to an emergency, ProSight IT Asset Management gets you the knowledge you require when you need it.

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    The Progent Test and Training Lab located at the QTS (formerly Herakles) Internet Data Center is available for piloting line-of-business applications, developing efficient migration methodologies, assessing and tuning performance, planning or validating business continuity solutions, mitigating compatibility issues, and building training environments for new technologies. For Progent customers who lack adequate internal resources to configure proper pilot environments, the lab reduces capital costs and technical risk while keeping critical network projects on schedule.

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    Progent's network professionals can help you analyze the possible advantages of Hyper-V-based virtualization for your company, perform test installations to validate Hyper-V's operation with your production applications, assess your network infrastructure for smooth performance with virtual server technology, assist you in migrating to Microsoft Windows Server 2008 and setting up Windows Hyper-V, train your IT personnel to track and administer Hyper-V, provide world-class consulting help for improving the security of your virtual machines, design and validate disaster recovery processes that optimize system availability, and deliver ongoing consulting and technical support including affordable remote repair and turn-key Help Desk outsourcing.

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