Onsite Service Available in Santa Cruz, Scotts Valley, Aptos, Watsonville, Capitola

Santa Cruz-Monterey Bay Area Contact Information:
Progent offers consulting services and onsite technical support throughout the Santa Cruz and Monterey Counties.

Onsite IT Consulting
Progent locations in Santa Cruz-Monterey Bay Area

City Address Phone Link
Monterey 419 Webster Street
Monterey, CA 93940
United States
(831) 824-2134 Monterey Network Support Services
Salinas 1615 Bunker Hill Way
Salinas, CA 93906
United States
(831) 400-1300 Salinas Network Support Services
Santa Cruz 101 Cooper St, #4526
Santa Cruz, CA 95060
United States
(831) 600-4300 Santa Cruz Network Support Services


Progent's computer support for small and mid-size companies in the Santa Cruz vicinity are concentrated on customers who require fast and economical assistance with network stability, security, efficiency, manageability, or repair. This brief selection of Progent's engineering support options and technical experience should provide a sense of how Progent can assist you to increase the business value of your information system.



  • Progent's data loss prevention (DLP) consultants and data leakage protection specialists can assist businesses to configure Progent's ProSight Email Guard Security Gateway to enforce specified content security policies for monitoring the content of email messages and attachments and preventing users from sending confidential or unauthorized data or spam. ProSight Email Guard's email content filtering solutions can also help avoid being blacklisted and stay compliant with industry privacy standards and government mandates including HIPAA and Sarbanes-Oxley. Read about Progent's entire ProSight portfolio of value-priced network monitoring and management services for small businesses

  • Progent's Windows Server 2019 high availability (HA) cluster consultants and Windows Server 2016 disaster recovery consultants can assist your organization to plan and deploy a DR system built aroundMicrosoft's most advanced failover clustering technologies including Cluster OS Rolling Upgrade, Cluster Sets for deploying and managing massive non-stop scale-out clusters, Storage Replica for zero-data-loss recovery, Storage Spaces Direct for enterprise-class network-attached storage using low-cost equipment, VM Load Balancing for enhancing the performance and resilience of Failover Clusters while minimizing capital investment and operational expenses, and Cloud Witness for easy, affordable deployment of a stretch cluster quorum witness hosted on Microsoft Azure.

  • Progent's Experts Team offers support in Microsoft financial and ERP platforms, allowing you to craft affordable and comprehensive IT solutions that fit the specific needs of your company. Progent's application development consultants offer a range of services such as Dynamics 365 Finance (formerly Dynamics AX and Axapta) ERP consulting services, Microsoft Dynamics GP/Great Plains Business Accounting Software education and programming, MS Dynamics 365 Business Central business management software integration, Microsoft Dynamics SL accounting software help, and MS Commerce/RMS deployment.

  • Stealth penetration testing is a key component of any overall IT system security plan. Progentís security professionals can perform extensive unannounced intrusion security checks without the knowledge of your company's internal network support resources. Stealth penetration testing shows whether existing security monitoring systems such as intrusion detection alerts and event history monitoring are correctly set up and consistently observed.

  • Microsoft SQL Server 2016 introduces significant improvements in speed, scale, security and compliance, uptime, BOYD integration, and integrated BI. New features include PolyBase for handling relational and non-relational files simultaneously for big data applications, R language integration, Dynamic Data Masking, Mobile Reports, and centralized control over local and cloud-resident resources. Progent's Microsoft-certified SQL Server 2016 consultants can provide online and onsite expertise to assist organizations of all sizes to design, deploy, manage or debug any edition of SQL Server 2016. Progent can also assist you to interface SQL Server 2016 with other key Microsoft products such as Windows Server and Hyper-V, Exchange, SharePoint, Microsoft Dynamics GP, Lync or Skype for Business, and SCOM.

  • Progent's wireless integration consultants offer wide-ranging expertise in the integration and maintenance of wireless information technology and can assist you to plan, deploy, manage and repair wireless solutions that are compliant, resilient, scalable, easy to manage and operate, able to support your critical applications, and transparently integrated into hybrid cloud environments. Remote and on-premises support offered by Progent span a variety of wireless technologies and include smartphone and tablet integration and management, Wi-Fi network infrastructure design and deployment, Wi-Fi site surveys, wireless VoIP phone configuration, and building-to-building wireless connections.

  • Progent's Microsoft-certified consultants offers online or onsite expertise to help businesses of all sizes to design, implement, manage, and troubleshoot a backup/restore solution based on System Center 2012 Data Protection Manager (SCDPM 2012). Progent's System Center Data Protection Manager (SCDPM) consulting experts can help you to migrate from older releases of Data Protection Manager or from another backup system, and Progent can optimize your SCDPM 2012 deployment for on premises, cloud, or hybrid datacenters. Progent can provide occasional support for resolving particularly stubborn issues, or comprehensive project management support. In addition, Progent's System Center Data Protection Manager 2016 migration consulting experts can assist you to design and carry out an efficient migration from DPM 2012 to Data Protection Manager 2016 so you can benefit from integration with Microsoft Windows 2016.

  • Progent can assist you to design, implement and troubleshoot a backup/restore plan based on MSP360 technology. MSP360 offers file or image backup/recovery for VMs and physical machines, supports all leading public clouds, and allows businesses to build a data protection solution with a low RTO and a granular Recovery Point Objective (RPO). With ProSight Data Protection Services 360 Backup, Progent can provide end-to-end monitoring and remote management of your backup environment to prevent data loss caused by user miscues, computer glitches, ill-intentioned users, and external assaults like ransomware. To find out more, visit ProSight Data Protection Services 360 Backup solutions.

  • Progent can help small and mid-size businesses to deploy collaborative software like SharePoint and Teams to permit their at-home workforce to engage in productive interaction with fellow workers and clients. To learn about how Progent's experts can help businesses to install and manage collaborative applications for remote workers, refer to collaboration platforms expertise for telecommuters.

  • Load balancing of multiple servers improves throughput and offers fault tolerance by working around downed servers in a load-balanced farm. Progent's load balancing engineering services cover a broad array of fault-tolerant load balancing technologies such as network load balancing, load balanced applications, LAN/WAN backbone routing, and content delivery products such as Cisco Content Engine. Fault tolerant load balancing technologies for which Progent offers consulting services include Windows 2008 Server R2 Network Load Balancing Manager, the Network Load Balancing mechanism of Microsoft Windows Server 2012, VM Load Balancing in Windows Server 2016, Citrix Metaframe and Access Gateway, Cisco Content Services Switch, Cisco Distributed Director and Cisco CDN Software, and F5 Networks BIG-IP.

  • Progent's Cisco CCIE-certified network technology consultants can provide world-class remote and onsite support for Cisco's Catalyst, Nexus and Meraki series of managed switches for environments that run the gamut from small or midsize organizations and campus LANs to giant data centers and service providers. Progent can help you to implement Cisco's rapidly improving switch solutions to achieve the performance, scale, availability, virtualization, data protection and ease of management demanded by your organization. For information about Progent's consulting and support for Cisco's extensive family of Catalyst switches, refer to Catalyst switch consulting and support. For details about Progent's support for Cisco's Nexus family of switches, see Cisco Nexus switch consulting and troubleshooting services. For details about Progent's support for Cisco Meraki switches, visit Meraki switches configuration and management.

  • Progent's Check Point Software firewall consultants can help you plan, deploy, and administer firewall solutions that rely on Check Point Software NGFW firewall appliances and Check Point's subscription-based security services. Progent's consultants can also help you to maintain legacy Check Point firewalls or migrate efficiently to Check Point's modern firewalls. To learn more about Progent's consulting and support services for Check Point firewalls, visit Check Point firewall integration expertise.



    More Facts

If your small business is in Santa Cruz or anywhere in the Monterey Peninsula area and you need technical help, IT outsourcing, or high-level expertise from a Microsoft or Cisco certified consultant, call 831-600-4300 or visit Contact Progent.



An index of content::


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    Progent's Microsoft consultants can provide in-depth support in implementing, managing and troubleshooting all versions of Project Server and can deliver a wide range of affordable online consulting services based on industry best practices to assist businesses of all sizes to receive all the advantages of this powerful platform. Services offered by Progent include solution design, software configuration and upgrades, setting up secure file and status sharing among onsite and remote or mobile users, network optimization, and customized online training classes.

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    Progent's certified ISA Server consulting experts have long backgrounds configuring ISA Server-based security solutions for IT networks with many offices, remote workers, and line-of-business eCommerce applications. Progent's ISA Firewall experts are available to assist your small business in designing and deploying an installation of ISA 2000 Server or ISA 2004 Server that meets your information protection needs without adversely limiting your IT system productivity. Progent's consulting professionals can help you upgrade from Microsoft Proxy Server from Microsoft ISA 2000 to Microsoft ISA 2006 Enterprise Edition Server or Microsoft ISA 2006 Standard Edition Server.

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    Microsoft SMS Server Support

    Progentís Microsoft consultants provide small and mid-size businesses enterprise-grade consulting support for SMS Server and System Center Configuration Manager 2007, Microsoft's solutions for update and deployment automation. Configuration Manager is Microsoft's new name for the update management solution previously known as SMS Server. System Center Configuration Manager 2007 provides a variety of new features to SMS Server 2003 such as comprehensive automation, integrated Windows Vista Microsoft Windows Server 2008 support, quarantine support, and device driver management. Progentís Microsoft certified consulting professionals can show you how to use SMS or Configuration Manager 2007 economically for streamlined operating system and application deployment, security patch control, software metering, and software license reconciliation. Progent's consultants can also assist your company to migrate efficiently from Systems Management Server 2003 to Configuration Manager.

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    Progent can supply small businesses with an IT management professional who can act as a part-time CIO. This part-time Chief Information Officer can offer strategic direction to help you deploy sensible technology to enhance business processes so they match more closely with your business objectives. Your company can create and implement a well conceived information technology strategy without incurring the cost of a full-time senior IT executive.

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    Progent's Microsoft-certified engineers can provide advanced support in implementing, using and debugging any edition of Microsoft Project, Microsoft Project Server, and Microsoft Project Online and can provide a broad range of cost-effective remote consulting services following industry best practices to help businesses of any size to receive all the benefits of this powerful platform. Consulting support available from Progent include solution planning, software configuration and migration, strategies for safe file and status sharing among onsite and remote or mobile users, network optimization, and specialized online training.

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  • Office 365 Access Development Network Consultants
    Microsoft Certified Expert Office 365 Access Development Onsite Technical Support

    Microsoft 365, previously called Office 365, is Microsoft's growing suite of productivity applications and cloud services available on a monthly or annual subscription basis. Microsoft 365 apps and cloud-based services are offered in an array of product bundles intended for customers ranging from students and households to global enterprises. Progent offers quick and affordable remote access to specialists with in-depth knowledge of Microsoft, Mac, iOS, and Google Android technology. Progent can help your business to understand the wealth of subscription plans offered with Microsoft 365 and integrate your information network with Microsoft 365 so you realize maximum business value. Progent supports cross-vendor networks that incorporate Windows, macOS or OS X, and Linux software. Progent can also help you to create and maintain hybrid networks that transparently integrate on-premises and cloud resources.

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  • Cisco 520 Secure Router Consultancy Cisco SBCS Consultancy

  • SQL Server 2012 AlwaysOn Computer Engineer
    SQL Server 2012 Network Consulting

    Progent offers the expertise of Microsoft-certified consultants as well as experienced database application developers, DBAs, project management experts, Cisco-certified network engineers, disaster recovery specialists, and certified data security consultants to assist your business to assess the potential benefits of SQL Server 2012 for your business, install pilot environments at your site or at Progent's lab, design and execute out an efficient migration to SQL Server 2012 from earlier releases of SQL Server or from other database platforms, and configure an efficient and secure network infrastructure that lets you realize the full business benefit of SQL Server 2012.

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    Progent offers the expertise of Microsoft-certified engineers and seasoned database application programmers, database administrators, project management experts, Cisco-certified network architects, disaster recovery/business continuity planning specialists, and certified data security consultants to help your business to evaluate the potential advantages of Microsoft SQL Server 2012 for your organization, install pilot systems at your site or at Progent's test lab, design and carry out a smooth migration to SQL Server 2012 from previous releases of SQL Server or from other RDBMS platforms, and define a cost-effective and safe IT infrastructure that helps you realize the full business benefit of SQL Server 2012.

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  • Skype for Business and SQL Server Consultant Services
    Skype for Business Front End Pool Consulting Services

    Progent's Microsoft-certified consultants can provide online and onsite consulting services for organizations of all sizes to evaluate the costs/benefits of migrating to Microsoft Skype for Business from any version of Lync Server or Office Communications Server. Progent can help your business to plan an on-premises, cloud-based or hybrid deployment; integrate Skype for Business with SQL Server,Exchange, SharePoint and Microsoft or Microsoft 365; set up high-availability mechanisms; interface Skype for Business with your PBX system and PSTN gateway; and integrate third-party communication systems such as Cisco UC and Cisco Video Interop Server (VIS). Progent's certified data security consultants can help you create and verify a security environment for your Skype for Business solution that meets government and industry standards.

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  • Comprehensive Event Management Engineer Microsoft System Center Operations Manager Specialist

  • Onsite Technical Support Altaro Office 365 Backup
    Top Altaro O365 Mailbox Backup Network Engineer

    Progent is a certified Altaro partner and can design and manage a deployment of Altaro Office 365 Backup to safeguard your Microsoft 365 user and group mailboxes, files stored on your company's OneDrive Accounts and SharePoint sites, plus user and group Teams Chats.

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    Computer Firms Microsoft Mac and Linux Desktop

    Progent can provide a wide array of economical remote and on-premises consulting services to help your business to configure, manage, and troubleshoot desktops and mobile devices powered by Microsoft Windows, Apple macOS/OS X, Apple iOS, Google Android, or Linux.

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    MS Office Communications Server delivers IM and Real Presence in an extensible, enterprise-grade solution featuring enhanced security, transparent integration with other Microsoft products, an extendable, standards-based development environment, and compliance with regulatory requirements such as HIPAA, Sarbanes-Oxley, and Gramm-Leach-Bliley. Your enterprise can realize lower costs and elevated business efficiencies, increased worker productivity, and better intellectual property security with this simple-to-administer, fault-tolerant solution. Effective implementations of Microsoft Office Communications Server call for careful planning and consideration before installation. Progent's Microsoft-authorized professionals can provide the expertise necessary to deliver all the benefits of Office Communications Server across your whole corporation.

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    Progent can provide the support of Microsoft-certified consultants as well as experienced software developers, database administrators, project management experts, network infrastructure engineers, business continuity specialists, and security professionals to help your business to assess the potential advantages of Microsoft SQL Server 2012 for your organization, set up test environments at your datacenter or at Progent's lab, design and execute out an efficient migration to SQL Server 2012 from earlier versions of SQL Server or from other database solutions, and configure a cost-effective and safe network infrastructure that lets you realize the full strategic benefit of Microsoft SQL Server 2012.

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    Progentís staff of Microsoft and Cisco Certified experts average longer than a decade of hands-on industry background, at the forefront of network service, executing a broad variety of IT projects for a large array of customers. Each Progent consultant shares a proven collection of personal best practices which are combined into shared best practices standards that Progent instills in its consulting team. This ensures that you get not only expert technical help, but also a consultant with field-tested methods for applying computer knowledge to repair actual IT problems quickly.

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    Cisco offers an extensive array of routers including routers built to provide the protection, bandwidth, and availability demanded by customers ranging from small businesses to worldwide enterprises. Cisco routers include support for redundancy, transparent failover, and backup power for improved reliability and system uptime. Progent can help you choose and integrate Cisco routers to establish a reliable infrastructure for your network and to make it economical to grow as you support new users, start new offices, deploy new services, extend your network to customers and partners, and manage an increasingly mobile workforce. Progent offers help with a variety of routers powered by Cisco's IOS platform, such as Cisco's 800 family of small business routers, Cisco 1800 and 2800 ISR routers, Cisco 2900 and 3900 Generation 2 ISR routers, Cisco ASR 1000 and 9000 Aggregation Services Routers for WAN edge environments, CRS Carrier Routing System for core Networks, plus older 1700 and 2600 Routers.

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    Progent's Microsoft-certified Internet Security and Acceleration Server consultants have broad experience developing corporate security designs for information systems with multiple locations, mobile users, and line-of-business web-based applications. A Progent ISA 2004 Firewall engineer is ready to help your small business plan and deploy an installation of Microsoft ISA Server 2004 that meets your information protection requirements without limiting your network.

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    GIAC was founded in 1999 to certify the skill of information technology security experts. GIAC certifications are acknowledged by companies and institutions around the world including and the United States NSA. Progent's GIAC-certified information assurance specialists can provide expertise with all of the network security services covered within GIAC certification such as auditing network security mechanisms, incident management and response, intrusion detection, web-based services security and security information and event management (SIEM) solutions.

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    Progent's Citrix experts can help your business to plan, deploy, manage, and troubleshoot a virtual Windows application delivery and management solution based on Citrix XenApp. Progent's Cisco-certified CCIE network consultants can help you enhance your network infrastructure for delivering server-side and client-side applications, and Progent's remote datacenter management and support experts can assist your organization to administer and support a remote datacenter that offers high availability, enhanced security, and fast disaster recovery.

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    DoubleTake/Carbonite Software offers a family of products designed to deliver small companies a variety of affordable alternatives for replicating and recovering business-critical applications such as Exchange, Microsoft SQL, RIM Blackberry, and Microsoft Office SharePoint. Progentís disaster recovery planning consultants have in-depth backgrounds integrating DoubleTake/Carbonite products into small company IT systems to achieve an advanced level of fault tolerance and business continuity readiness at a budget-friendly cost.

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  • Server Consolidation Technology Consulting
    Virtual Server Professionals

    By using virtual server technology, businesses are able to run many virtual servers on a single physical server. Virtual server technology enables IT organizations to enjoy all the advantages of server isolation, while avoiding the expense that goes with purchasing additional server equipment. Virtualization is the critical technology for private clouds, which provide important advantages including reducing the costs of capital equipment, facilities, and administration while improving data security, system reliability, and recoverability. Other useful server management technologies are network monitoring software, Microsoft WSUS, and remote server management hardware. Progent's certified server management consultants can assist you with all areas of server virtualization and management to enable your business to cut costs and save time.

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    The clustering feature set incorporated into the high-end editions of MS Windows Server 2008 is dramatically re-engineered to simplify the deployment, configuration, and administration of clusters that provide improved levels of system availability, security, performance, and flexibility. New or improved capabilities include automated cluster Validation, easier configuration and installation, unified cluster administration, new cluster architecture for increased availability, hardened protection and quorum structure, fewer failure points, greater storage and RAM capacity, and enhancements for geographically dispersed clusters. Progent's consultants can assist your company evaluate the advantages of Windows clustering, design and implement a deployment, train your network support staff to administer your failover clusters, deliver continuing consulting and technical help services, and produce and test a workplace recovery procedure.

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    Cisco's Catalyst line of Wi-Fi controllers streamline the administration of wireless networks by unifying the provisioning and management of Wi-Fi access points, optimizing Wi-Fi performance by reducing the impact of radio frequency congestion, improving wireless uptime with fast failover, and strengthening security by detecting cyber threats and filtering traffic content based on user class and locale. Progent's Wi-Fi consultants can assist your business to configure Cisco Wi-Fi controllers to manage and monitor Wi-Fi LANs of all sizes. Progent can help you to administer and debug your current Cisco-based Wi-Fi solution or carry out an efficient upgrade to Cisco's modern Wi-Fi controller solutions.

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