Onsite Service Available in Santa Cruz, Scotts Valley, Aptos, Watsonville, Capitola

Santa Cruz-Monterey Bay Area Contact Information:
Progent offers consulting services and onsite technical support throughout the Santa Cruz and Monterey Counties.

Onsite IT Consulting
Progent locations in Santa Cruz-Monterey Bay Area

City Address Phone Link
Monterey 419 Webster Street
Monterey, CA 93940
United States
(831) 824-2134 Monterey Network Support Services
Salinas 1615 Bunker Hill Way
Salinas, CA 93906
United States
(831) 400-1300 Salinas Network Support Services
Santa Cruz 101 Cooper St, #4526
Santa Cruz, CA 95060
United States
(831) 600-4300 Santa Cruz Network Support Services


Progent's experts knows how to provide a broad assortment of engineering and technical support assistance for IT networks based on any mix of Microsoft, Cisco, Apple Mac, or Linux/UNIX technologies. Network support services offered to small and mid-size companies in the Santa Cruz neighborhood by Progent's staff of Microsoft and Cisco certified engineering professionals include:



  • Progent's Microsoft Gold-certified Windows Server 2019 experts can assist your organization to plan and carry out an efficient migration to Windows Server 2019 using a self-hosted system architecture or a hybrid deployment model that integrates cloud-based Windows Server Online with self-hosted Windows Server 2019. To learn more, visit Microsoft Windows Server 2019 upgrade consulting.

  • Progent's Palo Alto Networks firewall experts can help you select, deploy, and manage Palo Alto Networks PA-Series firewalls to provide a modern security ecosystem that spans your data center and cloud resources and protects any user anywhere with any endpoint device. To find out more, visit Progent's Palo Alto Networks firewall planning and integration consulting.

  • Global Information Assurance Certification (GIAC) was founded in 1999 to certify the knowledge of information technology security professionals. GIAC accreditations are acknowledged by businesses and institutions throughout the world including and the United States National Security Agency (NSA). Progent's GIAC-certified information assurance specialists offer expertise with any of the security capabilities addressed under GIAC certification such as auditing network security mechanisms, event handling, traffic analysis, web application security and security information and event management (SIEM) solutions.

  • Load balancing your servers improves performance and provides fault tolerance by working around failed servers in a load-balanced farm. Progent's load balancing services cover a broad range of fault-tolerant load balancing solutions such as system load balancing, load balanced application software, network infrastructure routing, and content delivery products such as F5 Networks 3DNS. Fault tolerant load balancing providers for which Progent can provide consulting services include Windows 2008 Server R2 Network Load Balancing Manager, the NLB mechanism of Microsoft Windows Server 2012, VM Load Balancing in Windows Server 2016, Citrix Metaframe and Presentation Server, Cisco CSS, Cisco Content Engine and ACNS, and F5 3-DNS.

  • Progent's Check Point Software firewall experts can show you how to design, integrate, and administer firewall solutions that rely on Check Point Software NGFW firewalls and Check Point's cloud-based security services. Progent's consultants can also assist you to maintain older Check Point firewall models or migrate smoothly to Check Point's modern security gateways. To find out about Progent's consulting services for Check Point security gateways, see Check Point Software next generation firewall configuration expertise.

  • Microsoft Exchange 2013 includes major improvements to the capabilities of Microsoft Exchange Server 2010 and delivers powerful innovations as well as a redesigned architecture. These enhancements affect key IT areas like ease of administration, availability, compliance, operational costs, collaboration, extensibility, performance, compatibility, and productivity. Progent's certified Exchange 2013 consulting experts can deliver remote or on-premises expertise to help you manage, optimize and troubleshoot your Exchange 2013 environment. Progent also offers Exchange 2016 migration expertise and Exchange Online consulting to help you move to a more up to date version of Exchange Server in a local, cloud-based, or hybrid deployment model.

  • Progent's ProSight Virtual Hosting outsourcing service provides complete hosting of a small or mid-size organization's production servers in a solution that delivers the highest level of availability and scalability and is in addition easy to migrate to another host. Progent's Private Cloud hosting options are built on proven virtualization architectures that allow small and midsize businesses with multi- platform environments to economize significantly on the expense of capital investments, infrastructure support, and network administration while benefiting from enterprise-class fault tolerance and an unprecedented level of vendor independence. Learn more about Progent's ProSight portfolio of managed IT services for small and mid-size businesses.

  • System Center 2016 delivers major enhancements for managing hybrid cloud networks through advanced integration with Windows Server 2016, Windows 10; seamless integration of multi-OS environments that include Linux, Hyper-V and VMware; and expanded public and private cloud support such as closer integration with Intune for Apple iPhone and Google Android smartphone management plus built-in integration with Operations Management Suite for cloud-based analytics. Progent's System Center 2016 consulting experts offer world-class online and on-premises support for all components of System Center 2016 including Operations Manager, Configuration Manager (SCCM), Virtual Machine Manager, Data Protection Manager (SCDPM), Orchestrator, and Service Manager. Progent can assist your business to plan and configure a new implementation of Microsoft System Center 2016, extend or tune your current one, upgrade efficiently from a previous release of System Center, or troubleshoot your System Center solution.

  • Fortinet FortiGate next-generation firewalls are industry leaders in offering best-in-class throughput for SSL/TLS inspection. Progent's Fortinet FortiGate firewall consultants can assist you to integrate your Fortinet FortiGate firewalls to protect your IT resources at the network perimeter, within the data center core, at branches, and at the cloud edge. To find out more, refer to Fortinet firewall integration experts.

  • The CRISC program was initiated by ISACA to validate a consultant's skills to design, implement, and support information system control mechanisms to mitigate risk. Progent can provide the expertise of a CRISC-certified risk management expert to assist you to create and carry out a risk management plan based on leading practices identified by CRISC and crafted to align with your organization's risk appetite, business objectives, and budgetary guidelines.



    More Facts

If your small business is in Santa Cruz or anywhere in the Monterey Peninsula area and you require technical support, IT outsourcing, or advanced expertise from a Progent engineer, call 831-600-4300 or visit Contact Progent.



An index of content::

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    Progent's support services for software and firmware patch management provide businesses of any size a flexible and cost-effective alternative for assessing, validating, scheduling, applying, and tracking software and firmware updates to your virtual and physical; servers, endpoint devices printers and scanners, infrastructure appliances such as switches and Wi-Fi access points, and Internet-of-Things devices such as sensors and robotics.

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  • Windows 7 Consultancy
    Support Firm Windows 7 Migration

    Progent's Microsoft certified consultants offers offsite and on-premises support services to assist your company to administer, support, and troubleshoot computers powered by Microsoft Windows 7 and also offers help with upgrading to Windows 8.1 or Windows 10 from Windows 7. Progent can provide expertise with change management, data and identity protection, backup and restore, remote access, mobile device integration, Wi-Fi configuration, and 24x7 system monitoring.

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  • Microsoft Certified Windows Server 2008 DirectAccess Network Engineer
    Windows Server 2008 Security Consultant Services

    Windows Server 2008 R2 features outstanding levels of performance, protection, fault tolerance, scalability, and flexibility that improve output of on-site, branch office, and mobile workers. Progent's network professionals can deliver cost-effective online engineering, technical support, and training services to help your company to design, execute, and manage Windows Server 2008 R2 in order to add significant business value to your network.

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  • 24/7 Aironet Outdoor APs Onsite Technical Support
    Aironet 802.11ac AP Migration Computer Consultant

    Progent's Cisco certified wireless networking consultants offer economical online and on-premises support for legacy and modern 802.11ac Aironet Wi-Fi access points and Progent can help you to plan and maintain wireless environments that include indoor and outside/ruggedized Aironet access points.

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  • 9800-80 wireless controller Remote Consulting
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    Cisco's Catalyst line of Wi-Fi controllers streamline the administration of wireless networks by unifying the configuration and management of Wi-Fi access points, tuning wireless performance by limiting the impact of RF congestion, improving Wi-Fi uptime with fast failover, and hardening security by identifying cyber threats and analyzing network traffic based on user type and location. Progent's Wi-Fi consultants can assist you to deploy Cisco wireless LAN controller appliances to manage and monitor wireless LANs of any size. Progent can help you to maintain and troubleshoot your existing Cisco-based Wi-Fi solution or carry out a smooth migration to Cisco's latest Wi-Fi controller technology.

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  • Check Point Security Gateways Security Organizations Check Point Sandboxing Protecting

  • iPhone Security Remote Technical Support
    Support and Help Modern Network Security

    Progent's ProSight Enhanced Security Protection services offer economical multi-layer protection for physical servers and virtual machines, workstations, smartphones, and Exchange Server. ProSight ESP uses adaptive security and advanced machine learning for round-the-clock monitoring and responding to cyber assaults from all vectors. ProSight ESP delivers firewall protection, penetration alerts, device control, and web filtering through leading-edge tools incorporated within one agent managed from a unified control. Progent's security and virtualization consultants can assist your business to design and configure a ProSight ESP deployment that meets your organization's specific requirements and that allows you demonstrate compliance with government and industry data security regulations. Progent will assist you define and implement policies that ProSight ESP will manage, and Progent will monitor your IT environment and respond to alarms that call for immediate attention. Progent's consultants can also help your company to install and verify a backup and disaster recovery solution such as ProSight Data Protection Services so you can recover quickly from a potentially disastrous cyber attack like ransomware.

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    Microsoft, Cisco and Security Certified Experts Computer Consultant 802.11ac Wi-Fi Network

    Progent can help you design, configure, manage, and repair a viable Wireless network architecture, select appropriate components, and integrate wireless access points, bridges, radio antennas, wireless controllers, and other wireless accessories. Progent can also show you how to build a thorough 802.11x system security strategy that is well integrated with the security strategy for your entire corporate network.

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    Network Asset Report Consultants

    Progent's ProSight Network Audits are a quick and low-cost way for small and medium-size organizations to obtain an unbiased assessment of the health of their IT system. Based on a selection of the leading remote monitoring and management platforms in the industry, and overseen by Progent's certified group of IT experts, ProSight Network Audits show you how well the deployment of your core network devices adhere to leading practices. Both the Basic and Advanced options for ProSight Network Audit services are offered at a low, one-time cost and deliver immediate ROI like a more manageable and safer AD implementation. Both versions also offer the long-term benefits of advanced remote network monitoring and management (RMM) technology. These benefits can include simpler management, better compliance with data security requirements, more efficient utilization of network resources, faster problem resolution, more dependable backup and restore, and higher availability.

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  • Mac Learning
    Classes Office Excel for Mac

    Progent offers onsite training customized for individuals who wish to broaden their knowledge of the macOS and OS X platform, Mac hardware, or Mac office software including Microsoft Word, Excel, and Outlook for Mac. Progent also can provide customized group or individual online training for macOS and Mac OS X application software.

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    Windows Hyper-V 2016 utilizes core features initially developed for and proven on Microsoft Azure, among the world's biggest public clouds. This dramatically improves the suitability of Microsoft's Windows Server platform to support private cloud and hybrid cloud/on-premises environments by improving security, uptime, scale, manageability, dependability and recoverability. Progentís Microsoft-certified consulting team can assist you to evaluate the benefits of Hyper-V 2016 for your organization, set up test systems to confirm the ability of Hyper-V 2016 to support your critical applications, design a cost-effective network topology for a cloud-centric or hybrid installation, create and carry out a non-disruptive upgrade plan, train your IT management and technical support personnel, and deliver ongoing consulting and troubleshooting support to ensure that your Hyper-V 2016 solution delivers the highest possible business value.

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  • Catalyst Switch VSS Network Consultant
    Catalyst 2960 Switch On-site Technical Support

    With Cisco Catalyst switches for small and medium-sized businesses, Cisco enables organizations to gain all the benefits of bringing intelligence to their networks. Cisco's switch technology makes it possible to enable features that make your IT network highly available to accommodate real-time needs, expandable to facilitate growth, safe enough to protect restricted data, and capable of differentiating and controlling all traffic to streamline network operations. Progent's CCIE and CCNP certified consultants can show you how to pick out and deploy Cisco Catalyst switches that make sense for your company. In addition, Progent's certified security specialists can show you how to create a comprehensive protection plan and set up Catalyst switches so they help enforce your security policies. Cisco Catalyst switching products that Progent provides expertise for include the Cisco Catalyst Express 500 switches, Catalyst 3750 switches, Catalyst 4948 switches, and Cisco Catalyst 6500 switches.

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  • Support and Integration Comprehensive Event Management
    Online Technical Support Operations Manager

    Small to mid-sized businesses can now get all the benefits of System Center Operations Manager 2007 and also have quick access to Progentís Microsoft and Cisco certified network support experts. With Progent's affordably priced IT support packages, mid-size businesses can select a simple co-sourcing service program based on Microsoft System Center Operations Manager with server monitoring, reporting, Help Desk and online troubleshooting or a complete 24x7 outsourcing package. Progent supports System Center Operations Manager to offer small and midsize business information systems enterprise-class reliability, security and performance.

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    Progent's Microsoft-certified Internet Security and Acceleration Server consultants have broad backgrounds creating Microsoft-based security designs for information systems with multiple sites, mobile users, and mission-critical web-based applications. A Progent ISA 2004 Firewall engineer can help your small business design and implement a configuration of Microsoft ISA Server 2004 that meets your information protection requirements without restricting your network.

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    Progent provides nationwide online phone support and troubleshooting services for businesses that run Solaris networks or whose information systems feature a mix of Solaris and Microsoft Windows products. Remote IT help offers maximum return for your information technology budget by preserving client efficiency and shortening the hours billed for computer analysis and repair. Sophisticated remote support tools and skilled service specialists and consultants combine to enable Progent to handle the majority of IT problems without wasting time and expense by traveling to your site. In most of situations your network issues can be remediated over the phone or through a mix of telephone support and online network analysis. Progent can put you in touch with Cisco CCIE network engineers and CISSP premier security specialists to assist with the most difficult system problems.

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    Sharepoint Portal Server Computer Help

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    Part Time Job Cisco CCIE

    If you are a network engineer with system support experience, joining Progent and working for our clients will enhance your skills through collaboration with Progent's staff of motivated, world-class consultants. Progent's commitment to providing network consulting and technical help to small companies will offer you the opportunity to consult closely with business leaders and contribute tangibly to the success of dynamic organizations. Also, Our virtual office network offers the most advanced technology for off-site service and wireless access to allow you to deliver fast fixes when you take on business-critical issues.

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  • Largest Support and Integration MRTG Linux Network Monitoring Specialists

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    Progent's support services for software and firmware patch management provide businesses of all sizes a versatile and cost-effective solution for evaluating, testing, scheduling, applying, and tracking software and firmware updates to your virtual and physical; servers, endpoints printers, network appliances like switches and Wi-Fi access points, and Internet-of-Things (IoT) devices such as sensors and health monitors.

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  • Largest Windows Server 2012 R2 Consulting
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    Progent's Microsoft-certified consultants can help you to assess the advantages of Windows Server 2012 R2 for your organization, develop test systems and rollout plans, tune your network for on-premises, multi-site, private or public cloud-based, and hybrid environments, educate your IT management team, develop a corporate-wide security plan, automate IT administration, assist with application development, and generate and validate a DR/BC plan.

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  • Windows Server 2012 R2 Integration Services
    Immediate Microsoft Expert Windows Server 2012 R2 upgrade Specialist

    Progent's certified consultants can assist you to evaluate the business value of Microsoft Windows Server 2012 R2 for your company, develop test environments and migration plans, optimize your network infrastructure for on-premises, multi-site, cloud-based, and partial-cloud datacenters, train your IT support, team, develop an enterprise-wide security plan, automate network administration, assist with creating applications, and build and validate a DR/BC plan.

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    Progent's network consultants can assist you to analyze the potential advantages of Hyper-V-based virtualization for your company, conduct pilot installations to validate Hyper-V's compatibility with your production software, assess your network and server architecture for smooth operation with virtual server technology, assist you in upgrading to Windows Server 2008 and configuring Hyper-V, train your IT personnel to track and manage Hyper-V, provide world-class consulting support for enhancing the security of your virtual machines, design and validate business continuity processes that optimize system uptime, and provide ongoing consulting and technical support including affordable online troubleshooting and comprehensive Help Desk outsourcing.

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    Years of experience providing Microsoft support and Cisco technology consulting has enabled Progent to build an unmatched ability for supporting branch offices that require network service with the flexibility associated with with small organizations but which includes effective communications, thorough documentation, and adherence to corporate IT protocols. If your enterprise maintains a remote office located anywhere in California or any area served by Progent's consultants, Progent can provide a wide array of onsite and remote network consulting services and network architecture assistance.

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    Network Consulting Meraki Switch

    Cisco's Meraki MS line of access and distribution switches are designed for environments that go from branch offices to campuses. Progent's Cisco-certified consultants offer cost-effective online consulting expertise to assist you to design and implement a productive network solution that incorporates Meraki switches, simplify network monitoring and administration with Meraki's cloud-centric management tools, define policies to ensure compliance, create and validate a disaster recovery plan, and troubleshoot issues related to any facet of your Meraki ecosystem. Progent can also help your company to integrate Meraki switches with Cisco's Nexus or Catalyst core switches and with Meraki wireless APs to build a unified networking infrastructure.

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  • Remote PC and Smartphone Small Business IT Consulting Firm
    Help Center Telecommuting

    Progent's remote access and wireless synchronization specialists can help your business to design and configure connectivity solutions for remote desktop PCs, laptops, and smartphones so they work seamlessly with your information network, enabling you to improve the efficiency of your off-site workforce.

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  • Specialist Dynamics GP
    Dynamics GP Accounting Professional

    Progentís Microsoft certified consultants provide a range of consulting services for Microsoft Dynamics GP/Great Plains. Dynamics GP/Great Plains is a Microsoft accounting platform and corporate management tool based, like all Microsoft accounting solutions, on the scalable and familiar platform of Windows technology. Dynamics GP/Great Plains 2010, the most recent edition of Microsoft financial software in the Dynamics GP line, provides a cost-effective solution for controlling and combining accounting, e-commerce, supply chain, manufacturing, project accounting, field service, customer relationships, and HR. Microsoft Dynamics GP/Great Plains is easy to deploy and integrate, and with its modular design you can purchase only the capability you currently require, with the ability to add users and enlarge capabilities in the future. Progentís Dynamics GP Software support engineers can show you how to deploy, configure and manage Dynamics GP/Great Plains 2010 as well as older versions of Dynamics GP/Great Plains.

  • Northern California Computer Consultancy Firms Scotts Valley
  • Private Cloud Hosting for Virtual Data Centers Engineers Consultancy ProSight Small Business Private Clouds
  • ProSight Email Guard Spam Filtering Services Services ProSight Email Guard Spam Filtering Engineers
  • ProSight Phishing Protection Consultant Professionals Modern Network Security

  • Remote Support System Center 2016 Endpoint Protection
    Top Quality System Center 2016 and Office 365 Integration Technology Consulting

    Progent has over a decade of experience integrating, and supporting the key platforms included with Microsoft System Center and can assist you to design, deploy, maintain, and fix your System Center 2012 R2 ecosystem to optimize the availability and performance of your critical IT resources across multiple Windows and Linux/Unix OS environments and local and Cloud-connected datacenters. Progent can assist you to upgrade to the current version of Microsoft System Center from a previous one or from a third-party IT management solution to provide the benefits of best-in-class deployment, automation, security, plus infrastructure and application availability and performance monitoring.

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  • 24-7 Windows 2003 Cluster Network Consultants
    24-Hour Technical Support Fault Tolerant Server Clustering

    Progent offers Microsoft Windows Cluster Server support to help your company deploy non-stop clustered servers that can provide 24x7 uptime. Clustered Windows servers for fault-tolerant networks include Windows 2003 Cluster Server, Microsoft SQL Cluster, and Exchange Cluster Server. By showing you how too design non-stop server clustering environments based on Windows Server 2003 Cluster, Progentís Premier Windows consultants ensure that your high availability clustered servers are configured to maximize the business value of your IT network.

  • QoS Test Lab Consult Top Rated Consultant NLB Testing
  • RIM BlackBerry Network Security Consultants Santa Cruz California BlackBerry Synchronization Tech Outsourcing Scotts Valley CA

  • ISR Router Support and Integration
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    Cisco has developed a full array of routers including routers designed to provide the security, bandwidth, and availability required by organizations ranging from branch offices to worldwide enterprises and service providers. Cisco routers include support for redundancy, transparent failover, and redundant power for improved reliability and system availability. Progent can show you how to choose and configure Cisco routers to build a reliable foundation for your IT system and to make it easy to expand as you add new users, start new offices, install new services, extend your network to clients and partners, and manage a more mobile workforce. Progent can provide expertise in a range of routers powered by the Cisco IOS operating system, such as the Cisco 800 series of small office routers, Cisco 1800 and 2800 Integrated Services Routers, Cisco 1900 and 2900 G2 Integrated Services Routers, Cisco ASR 1000 and 9000 Aggregation Services Routers for wide area network edge environments, Cisco CRS Carrier Routing System for the network core, plus legacy 2500 and 2700 Routers.

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    Progent's Juniper Networks-certified network consultants can help your company to design and deploy Juniper Firewall and VPN technology, enhance and support your infrastructure, and migrate smoothly from discontinued equipment to current versions. Progent's Junos OS consultants can also provide expertise with Juniper's flagship network control software to enable your business to simplify the administration and strengthen the security of your Juniper VPN appliances and firewalls. Progent also has broad experience maintaining Juniper's NetScreen OS and ScreenOS software platforms and can assist organizations maintain environments that incorporate a mix of Juniper's software platforms.

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    Progent can help small and mid-size organization to design, implement, verify and manage backup/recovery technology to support offsite workers.

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    Progent's Cisco CCIE Wi-Fi infrastructure experts offer remote or onsite configuration and debugging services to help your organization to plan, implement, update, optimize, manage and debug Aironet Wi-Fi access point environments of any scale or architecture. Progent's Cisco wireless controller consultants can also help you to combine your Wi-Fi ecosystem with your wired network infrastructure and cloud-hosted resources to create a seamless enterprise-wide connectivity foundation that is simple to administer and scale. Progent also offers affordable wireless site surveys to assist you to determine the most appropriate selection, location and setup of Aironet wireless access points to accommodate your unique office design, building structure, and expected workloads.

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    Progent's Meraki wireless AP experts offer online and onsite support services to help businesses of any size to plan, deploy, maintain, expand or troubleshoot Wi-Fi systems that utilize Cisco Meraki wireless access points. Progent can assist you to configure and manage Meraki-based Wi-Fi networks for sites that range from a telecommuter's home or a branch office to a campus or a multi-site enterprise. Progent can also help you to integrate additional Cisco products including Catalyst and Nexus switches, ASR routers and firewalls to build a seamless network infrastructure that delivers identical connectivity, performance, security compliance, ease of management and availability for wired and wireless users irrespective of their mobility or device.

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    Progent's certified SonicWall firewall consultants can help you deploy, manage, and update SonicWall firewall appliances including the current SonicWall TZ and NSa Series of appliances and the legacy SonicWall PRO 2040 devices. Progent's CISM and CISA-certified network security experts can show you how to incorporate SonicWall firewalls into a complete network protection solution and build security into your business practices.

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    Progentís experienced Cisco network security consultants offer high-level PIX Firewall and ASA Firewall consulting support covering architecture, configuration, and support of Cisco firewall and Cisco security solutions. The PIX and ASA Security Appliance Series of Cisco firewalls delivers robust user and application policy enforcement, mutlivector attack protection, and safe access services. Ranging from compact, plug-and-play desktop appliances for small and home businesses to modular enterprise-grade products, Cisco PIX Firewall and ASA Firewalls offer a high level of protection, performance, and excellent availability for IT systems of any size. PIX and ASA Firewalls are based on a hardened, purpose-built operating system, minimizing possible OS-specific security holes.

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    Progent is a leading innovator in affordably delivering enterprise-class network help to small companies. Progent's success in handling the network service requirements of the chronically underserved small business market is the combined result of major technical and process breakthroughs that have eliminated a great deal of the traditional expenses out of administering network service, injected unprecedented professional skill into the support mechanism, and significantly accelerated the solution process.

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    Progent's Microsoft consultants can provide cost-effective remote technical support and development services to assist your business to design, deploy, administer, and maintain SharePoint 2010 installations that can involve web sites able to function as intranets, extranets, document and media management applications, blogs, data marts, business analytics, enterprise-wide search engines, Visio-driven workflows, and other tools to promote and improve information sharing. Progent can show you how to integrate SharePoint 2010 with MS SQL Server and with other databases and with Microsoft's popular office productivity programs like Excel, Word, Outlook, and Visio. Progent can assist you to migrate from previous releases of SharePoint or adapt a multi-vendor mix of web applications into a unified and easy-to-manage SharePoint 2010 solution.

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    Progent's Microsoft-certified consultants can assist you to evaluate the business value of Microsoft Windows Server 2012 R2 for your organization, develop pilot systems and rollout strategies, optimize your network for on-premises, multi-location, cloud-based, and partial-cloud environments, train your IT support team, develop an enterprise-wide security plan, streamline IT management, assist with creating applications, and generate and test a disaster recovery/business continuity plan.

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  • Les Kent has a 35-year history of effective network integration, executive management, marketing, and operations. He has demonstrated a knack for creating sophisticated information technology solutions during his time as as a system architect, programmer, project manager, deployment consultant, and problem solver for small businesses, new ventures, and global enterprises.

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    Remote management cards offer IT administrators complete control over a server without the need for a personal visit. Using these server management cards, all console screen information plus keyboard and mouse functionality are transferred to an off-site session to an IT professional who can be located anywhere in the world. Progent's Microsoft and Cisco authorized engineers can assist you to plan, implement, and manage a high-availability business network that incorporates remote server management cards and Progent can utilize these remote server management cards to deliver low-cost remote technical assistance. Progent has experience with a number of remote server management cards such as Aten IP9001 remote management cards, American Megatrends remote server management cards, Dell remote server management cards, HP Lights-Out remote management cards, and Peppercon remote server management cards.

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    For companies that have a combination of Apple Mac and Microsoft Windows computers, there exist two basic solutions for running Microsoft Windows-only software on a Mac: an external connection to an actual Windows computer or local emulation of a Microsoft Windows operating system on a computer. Microsoft's Remote Desktop Connection for Mac allows you to attach a Mac to a remote Microsoft Windows-based PC to use Windows applications and share system resources. Virtual PC for Mac emulates Windows on a Mac computer so that you are able to use Microsoft Windows applications locally. Progent's Mac technology support experts can assist your organization to manage these solutions for using Windows applications on your Macs and can also help your organization to assess and configure third-party products for Windows PC simulation.

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    Progent can help you in all facets of your upgrade to Microsoft Exchange Server 2016 including planning HA infrastructure for a local, cloud-based or hybrid deployment; server and CAL licensing compliance for Exchange Server and Windows Server 2012 R2+; migrating mailboxes; Hyper-V virtualization design; specifying storage capacity required for your virtual machines, databases and log files; setting up hardware load balancing (HLB) for high-availability CAS services; planning, configuring and testing Exchange and Windows Servers and DAG groups; setting up collaboration with SharePoint Server or SharePoint Online; preparing your firewall; creating SSL certs; providing client integration with Office desktop or Office 365; and setting up Outlook on the web.

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    Progent's ProSight Virtual Hosting and Management service provides complete hosting of a small or mid-size company's servers in an environment that delivers the highest degree of dependability and expandability and is also easy to move to any data center. ProSight Virtual Hosting and management services are built upon proven virtualization techniques that allow small and midsize companies with mixed- platform IT systems to economize significantly on the expense of capital equipment, infrastructure maintenance, and IT management while achieving world-class fault tolerance and an unmatched level of vendor flexibility.

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    Progent offers the support of a senior specialist with years of hands-on experience installing, maintaining, and upgrading immersive telepresence systems from top-tier vendors such as Cisco/TANDBERG, Polycom, and LifeSize. Progent can work with your in-house network support team, your Internet Service Provider, and your video conferencing platform supplier to assist your organization maximize the business value of your telepresence ecosystem.

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