Onsite Service Available in Santa Cruz, Scotts Valley, Aptos, Watsonville, Capitola
Santa Cruz-Monterey Bay Area Contact Information:
Progent offers consulting services and onsite technical support throughout the Santa Cruz and Monterey Counties.
Progent locations in Santa Cruz-Monterey Bay Area
Progent's network support services for small and mid-size businesses in the city of Santa Cruz are focused on customers who require immediate and affordable assistance for network dependability, protection, efficiency, manageability, or repair. The following brief selection of Progent's engineering support services and networking expertise will give you a sense of the ways Progent's team can help your company to enhance the competitive value of your computer system.
- Dynamics GP 2015 R2 features a revamped architecture that improves cloud integration, works with the most popular smart phones and tablets, permits one-time login with Azure AD/Entra, and strengthens security. Progent's experienced Dynamics GP 2015 R2 consultants and developers have the broad knowledge and hands-on experience to address the critical technical and business challenges associated with managing Dynamics GP 2015 R2 and can help you to plan and execute an efficient upgrade to the current version of Microsoft Dynamics GP that will maximize the return on your investment in this mission-critical product.
- Progent offers online training for popular productivity applications. Progent's Webinar training covers topics such as Microsoft 365 Excel and Power BI business reporting, Microsoft 365 Word VBA programming, Publisher collaboration, Outlook calendar sharing, Microsoft 365 Access programming, Microsoft Dynamics GP (Great Plains) customization, Windows 10 configuration, and Windows 11 upgrading. Online education offers the advantages of traditional in-person sessions, including immediate communication between clients and teachers, but avoids the costs of transportation and the challenge of attempting to accommodate the availability of teachers and trainees.
- The failover server cluster technology incorporated into the most recent versions of MS Windows Server has been radically re-engineered to streamline the deployment, configuration, and maintenance of clusters and to provide improved levels of system availability, security, performance, and versatility. New or enhanced features include cluster Validation, revamped configuration and deployment, unified cluster administration, redesigned cluster infrastructure for maximum uptime, better security and quorum structure, minimization of failure points, greater storage and RAM capacity, improvements for geographically dispersed clusters, and live migration capability for Hyper-V virtual servers. Progent's Microsoft-certified cluster technology consultants can help you evaluate the advantages of Windows clustering, plan and execute an installation, educate your IT staff to manage your cluster environment, deliver continuing consulting and technical help services, and produce and validate a business continuity procedure. Progent's Windows Server 2019 high availability (HA) cluster experts and Windows Server 2016 disaster recovery/business continuity consultants can show you how you to plan and deploy an affordable disaster recovery/business continuity solution for hybrid cloud deployments utilizing failover cluster technology proven in Microsoft's massive Azure public cloud.
- Progent has been providing SharePoint consulting services since the initial SharePoint product was released. Progent's SharePoint Server 2013 experts can help your company to manage your legacy SharePoint deployment or upgrade a newer on-prem release of SharePoint or to SharePoint Online for a cloud-based or hybrid configuration. For details on migrating, see SharePoint Server 2019 upgrade consulting.
- Progent's ProSight Enhanced Security Protection (ESP) managed services offer economical in-depth protection for physical and virtual servers, workstations, mobile devices, and Exchange email. ProSight ESP uses adaptive security and advanced heuristics for round-the-clock monitoring and responding to security threats from all attack vectors. ProSight ESP offers two-way firewall protection, intrusion alerts, endpoint management, and web filtering via cutting-edge technologies packaged within one agent managed from a single control. Progent's data protection and virtualization experts can help your business to plan and configure a ProSight ESP deployment that meets your organization's unique needs and that allows you demonstrate compliance with government and industry information protection standards. Progent will help you specify and implement security policies that ProSight ESP will manage, and Progent will monitor your IT environment and respond to alerts that call for urgent attention. Progent's consultants can also assist you to set up and test a backup and restore system like ProSight Data Protection Services so you can recover quickly from a destructive security attack such as ransomware. Learn more about Progent's ProSight Enhanced Security Protection (ESP) unified physical and virtual endpoint protection and Microsoft Exchange email filtering.
- Progent's Co-managed Help Desk service enables your IT staff to divide responsibilities for Help Desk services transparently between your internal network support group and Progent's nationwide pool of certified IT service technicians, engineers and subject matter experts (SMEs). Progent's Shared Help Desk service is a joint IT service solution based on ConnectWise Manage, the leading Professional Services Automation (PSA) platform for administering IT support calls, issuing trouble tickets, assigning ownership, monitoring status, and producing management analytics. The cost for Level 1 support for Progent's Co-managed Help Desk service is typically under $18/user/month. For details, visit Progent’s shared IT Call Center services.
- Progent offers two low-cost service bundles designed to allow small businesses to receive an objective security evaluation from a premier security engineer. With Progent's External Security Inventory Checkup, an engineer administers a comprehensive examination of your IT infrastructure from outside your firewalled perimeter to uncover possible risks in the security posture you expose to the outside world. With Progent's Internal Security Inventory Scan, a security engineer executes a network scan from a secure computer inside your firewall to determine the risk to internal threats. Both security inventory services are configured and executed from a protected external site.
- If you are creating Linux software on a network that includes Microsoft-based servers, workstations and software, Progent offers IT outsourcing and consulting services that keep your system up and running while freeing you to focus on your area of high-value expertise. By using sophisticated network monitoring and providing online and optional onsite help as you need it, Progent provides UNIX developer support that offers an inexpensive way to manage an IT network that features reliability, protection and high performance.
- Progent's Microsoft Project Server and Project Online experts offer in-depth support in deploying and operating all on-prem and cloud-based editions of Microsoft Project and can deliver a broad range of cost-effective remote support services following leading practices to assist organizations of any size to get all the benefits of this leading project management solution. Support services available from Progent include system planning, software configuration and migration, setting up secure collaboration among local and remote or mobile users, network optimization, and customized online training classes.
- It is common for small business interoffice communications infrastructures to feature no failover capability in case of Internet circuit failures. Progent’s multi-office communications engineers can help small businesses achieve fault tolerant Interoffice connectivity through redundant system architectures featuring transparent failover. Progent’s Cisco-certified CCIE engineers can plan and deploy ultra-reliable Inter-office connections supported by zero-downtime EIGRP routers or zero-downtime OSPF deployment of Cisco routers. Progent can demonstrate how multi-path connections and transparent fail-over offer affordable non-stop interoffice networking.
More Facts
If your small business is in Santa Cruz or anywhere in the Monterey Peninsula
area
and you need technical support, IT outsourcing, or advanced services from a certified Progent professional,
call 831-600-4300 or visit Contact Progent.