Monterey Peninsula Santa Cruz, Scotts Valley, Aptos:
Computer Consulting Experts IT Services and Outsourcing
Onsite Service Available in Santa Cruz, Scotts Valley, Aptos, Watsonville, Capitola
Santa Cruz-Monterey Bay Area Contact Information:
Progent offers consulting services and onsite technical support throughout the Santa Cruz and Monterey Counties.
| City | Address | Phone | Link |
| Monterey | 419 Webster Street Monterey, CA 93940 |
(831) 824-2134 | Monterey Network Support Services |
| Salinas | 1615 Bunker Hill Way Salinas, CA 93906 |
(831) 400-1300 | Salinas Network Support Services |
| Santa Cruz | 101 Cooper St, #4526 Santa Cruz, CA 95060 |
(831) 600-4300 | Santa Cruz Network Support Services |
Progent's certified professionals can provide a broad array of engineering and technical support help for information networks powered by any combination of Microsoft, Cisco, Apple, or Linux/UNIX technologies. Services offered to small and mid-size businesses in the city of Santa Cruz by Progent's staff of Microsoft and Cisco certified engineering experts include:
- In addition to supporting a broad range of security solutions from Microsoft and Cisco, Progent offers companies expert help for solutions from other major Firewall suppliers including Checkpoint Software, WatchGuard, Juniper Networks, Palo Alto Networks, and Fortinet. Progent can show you how to design a detailed security strategy and choose appropriate technologies from multiple suppliers to support your security goals while staying within your spending restraints.
- Progent's ProSight Enhanced Security Protection managed services deliver economical multi-layer protection for physical servers and VMs, workstations, mobile devices, and Microsoft Exchange. ProSight ESP uses contextual security and advanced machine learning for round-the-clock monitoring and responding to security threats from all attack vectors. ProSight ESP offers two-way firewall protection, intrusion alerts, device control, and web filtering through cutting-edge technologies incorporated within one agent accessible from a single control. Progent's data protection and virtualization consultants can help you to design and implement a ProSight ESP environment that meets your company's unique needs and that helps you demonstrate compliance with legal and industry information protection standards. Progent will assist you specify and configure policies that ProSight ESP will manage, and Progent will monitor your IT environment and respond to alerts that call for immediate attention. Progent can also help your company to install and test a backup and disaster recovery system such as ProSight Data Protection Services so you can recover rapidly from a potentially disastrous security attack such as ransomware. Find out more about Progent's
ProSight Enhanced Security Protection (ESP) unified physical and virtual endpoint security and Microsoft Exchange email filtering. - Progent offers advanced online expertise for disaster recovery/business continuity planning, testing, and training to assist you to prepare for possible catastrophes, minimize service disruption for your vital network functions, avoid lost information, and meet regulatory mandates and business requirements. Progent's business continuity experts can work closely with your management and network support staff to provide risk and business impact analysis, define dependencies, specify the assets required to operate your organization, prioritize key IT functions and define acceptable restoration times, select hot backup sites, configure safe offsite connectivity for crucial employees, plan emergency notification systems and define responsibilities for personnel, write a complete recovery and test plan, and provide training for management and technical staff to carry your business continuity plan. Progent's Windows Server 2016 disaster recovery/business continuity experts can show you how to plan and deploy a cost-effective disaster recovery solution for multi-site or hybrid cloud deployments using failover cluster tools field-tested in Microsoft's Azure public cloud.
- Progent’s ProSight WAN Watch network infrastructure management service makes it simple and affordable for small and mid-sized organizations to map, track, enhance and debug their connectivity hardware such as routers and switches, firewalls, and load balancers as well as servers, endpoints and other networked devices. Incorporating state-of-the-art RMM technology, ProSight WAN Watch makes sure that network maps are always current, captures and manages the configuration information of virtually all devices on your network, monitors performance, and generates alerts when issues are discovered. By automating tedious management and troubleshooting processes, ProSight WAN Watch can knock hours off ordinary chores such as making network diagrams, reconfiguring your network, locating appliances that require important software patches, or resolving performance issues. Read about the entire ProSight family of affordable managed services for small organizations
- The CRISC program was established by ISACA to validate an IT professional's skills to plan, implement, and maintain information system controls to reduce risk. Progent can provide the expertise of a CRISC-certified risk management consultant to assist your company to create and carry out a risk management strategy based on leading practices promoted by CRISC and geared to match your company's risk tolerance, business objectives, and IT budget.
- Features of Progent's IT support packages include network evaluation to ensure that your environment meets established levels of security and online access, 24x7 server monitoring using Operations Manager to identify issues before they impact your business, optional Help Desk support services from Progent's technical experts, security auditing to help guard your network from hackers, addition of Service Packs and security updates for servers and applications, discounts on Progent’s remote and on-site support services, and access to Progent’s team of Microsoft and Cisco-certified network engineers and technicians.
- Progent's Microsoft-certified consulting team members and experts in Virtual PC for Mac technology can assist you to connect your Apple macOS and OS X workstations and laptops with your Microsoft Exchange server through expert Office 365 Outlook for Mac consulting services. Progent will ensure that your Exchange Server is optimally setup and that WebDAV, LDAP and Outlook Web App are properly enabled. Progent can also provide a broad array of Exchange support such as systems integration, troubleshooting, security, mobile support, system tuning, plus spam and virus protection and email encryption. Progent also can provide customized in person or remote macOS education.
- Progent can provide the cost-effective services of remote Internet connectivity consultants to assist your organization to assess or update your ISP services so your Internet access solution meets your business requirements. Services provided by Progent include assessment of your current bandwidth utilization, vendor and service plan comparison and ordering, network provisioning, and managing a smooth move to a new ISP and/or service arrangement. Network provisioning can include enhancing existing routers and switches and configuring new ones, setting up firewalls, and upgrading dependable Border Gateway Protocol configurations.
- Progent's Amazon AWS integration experts can provide affordable remote consulting to assist companies of any size to integrate Amazon Web Services (AWS) cloud services including Elastic Compute Cloud (EC2) for virtual server hosting, Amazon S3 for scalable high-performance storage, and Amazon Glacier for low-cost long-term archiving. Progent can help your IT team with every aspect of Amazon AWS migration and troubleshooting including needs analysis, preparedness assessment, architectural design, testing, configuration, centralized administration, performance tuning, licensing management, disaster recovery mechanisms, and security. Progent offers advanced expertise with firewalls and VPN connections and can help you deploy cloud-centric or hybrid networking models that efficiently incorporate Amazon AWS services. Progent can provide as-needed consulting or Progent can deliver project management outsourcing or co-sourcing to help you migrate efficiently to the Amazon AWS platform.
- Progent's certified Microsoft Project and Project Online experts can provide advanced online and on-premises support services for Microsoft Project Server and Project Online as well as for Microsoft platforms that work in conjunction with Microsoft Project. Consulting support services provided by Progent include Project Server and Project Professional planning and support, SharePoint Server 2013 migration planning and development, SharePoint Server 2010 planning and configuration, Microsoft SQL Server 2016 integration and development, Microsoft SQL Server 2014 migration, Microsoft SQL Server 2012 management, MS Exchange Server 2016 planning and deployment, Microsoft Exchange 2013 configuration, Microsoft Exchange Server 2010 support, Office Excel and Microsoft Office 365 Excel application support, plus Office PowerPoint and Visio online training. Progent offers access to Cisco-certified CCIE engineers to help you to optimize your environment to support local, branch, home-based, and mobile workers so they can utilize Microsoft Project Server to work together securely and productively. Progent's network security consultants can assist your IT team to adopt and enforce security policies that protect important project data without interfering with the productive exchange of authorized data.
- Progent provides Enterprise Resource Planning consulting services through business application experts who can support for a wide variety of business software including Microsoft Dynamics business solutions, packages from other manufacturers, and legacy software. Progent can provide help for key areas of business applications such as accounting, Enterprise Resource Planning, Manufacturing Resource Planning, project accounting, supply chain management, plus management applications for human resources, sales, retail, and distribution.
More Facts
If your small business is in Santa Cruz or anywhere in the Monterey Peninsula area and you need technical assistance, information technology outsourcing, or top-level services from a Progent professional, call 831-600-4300 or visit Contact Progent.
An index of content::
ISA 2006 Consultants
ISA 2006 Firewall Consultant Services
Internet Security and Acceleration Server 2006 is a comprehensive gateway that provides a fully integrated application layer firewall, virtual private network (VPN), and web caching solution for safeguarding the Internet-facing applications of any organization against a wide range of attacks. Progent's Microsoft-certified ISA Server 2006 experts can help you plan, cost-justify, test, implement, configure and manage the any version of ISA Server 2006 on your information system.
Microsoft ISA 2004 Server Consultant
Best IT Consultants ISA Server
Progent's certified ISA Server consulting experts have extensive experience with Internet Security and Acceleration Server configuring ISA Server-based security installations for IT networks with many offices, mobile workers, and line-of-business web applications. Progent's ISA Firewall consultants can help your small business in planning and implementing an installation of ISA 2000 Server or ISA Server 2004 that meets your information security needs without overly restricting your IT system accessibility. Progent's consultants can help you migrate from Microsoft Proxy Server from ISA 2000 Server to Microsoft ISA 2004 Enterprise Edition Server, Microsoft ISA 2004 Standard Edition Server, or other up-to-date editions of Internet Security and Acceleration Server.
24-7 Juniper Netscreen Network Security Auditor
Trend Micro Security Company
Progent provides small and mid-size companies expert consulting for Intrusion Protection products and IPsec VPN technology from major firewall and VPN security companies including Check Point Software, Juniper, and SonicWall. Progent can show you how to create a comprehensive security strategy and select the right products from multiple vendors to achieve your security goals while staying within your spending restraints.
SSL management Consultants
Services ProSight password management
Progent's ProSight IT Asset Management is an IT infrastructure documentation management service that allows you to create, maintain, find and protect data related to your network infrastructure, processes, applications, and services. You can quickly find passwords or serial numbers and be alerted automatically about impending expirations of SSLs or domains. By cleaning up and managing your IT documentation, you can save up to 50% of time wasted looking for vital information about your network. ProSight IT Asset Management includes a common repository for holding and collaborating on all documents required for managing your network infrastructure such as standard operating procedures (SOPs) and self-service instructions. ProSight IT Asset Management also offers advanced automation for gathering and relating IT data. Whether you’re making improvements, doing maintenance, or reacting to an emergency, ProSight IT Asset Management delivers the information you require as soon as you need it.
ProSight Patch Management Automation Network Consulting
ProSight Patch Management Automation Help and Support
ProSight LAN Watch is Progent’s server and endpoint monitoring service that incorporates state-of-the-art remote monitoring and management technology to help keep your IT system operating efficiently by checking the state of critical devices that power your IT network. When ProSight LAN Watch detects a problem, an alarm is transmitted automatically to your specified IT management personnel and your assigned Progent consultant so that all looming issues can be resolved before they have a chance to disrupt your business.
Windows 2012 R2 Clustering Online Support Services
24x7 Microsoft Experts Network Consultants Failover Cluster Manager Windows Server 2012
Progent's certified failover clustering experts can help you to assess the advantages of utilizing Microsoft Windows Server 2012 clustering to build a powerful fault-tolerant/disaster recovery solution, help your organization to design and install a Windows Server 2012 system, provide online and on-premises consulting expertise and engineering support for failover clusters composed of physical servers or virtual ones, and show you how to streamline the administration of clustered servers.
MOM Case Study
Microsoft Operations Manager Case Study
Before Progent’s Microsoft Operations Manager solution, network problems were approached reactively, once workers complained about them. With the benefit of proactive, automated alerts and trend reports sent by MOM, Progent can now anticipate system troubles before they grow to be critical enough to impact network uptime. Thanks to Microsoft Operations Manager, Progent can deal with looming problems before clients know that the problems are there. Progent supports MOM 2005 and Microsoft Operations Manager 2000 to provide small business networks enterprise-class availability, safety and performance.
Cisco VPN Computer Consulting
Immediate VPN Engineer
Cisco's security and remote connectivity solutions for small to medium sized companies represent a full array of easy-to-administer protection products to help you protect your entire information system. Cisco's Virtual Private Network line includes routers, firewalls, and VPN access concentrators. Progent's expert staff of consultants includes experienced specialists with Cisco Certified Internetwork Expert (CCIE) and CCNP qualifications who can help your company to select Cisco VPN, Cisco RADIUS Security, and other Cisco security solutions that fit most closely with your business objectives.
After Hours Windows Server 2008 R2 IT Consulting
Online Help Windows Server 2008 R2
Progent's certified professionals can assist you you to calculate the benefits of Windows Server 2008 for your business, develop test systems and rollout plans, install Windows Server 2008 with your network environment and workload, educate your support staff how to use enhanced administration tools, and deliver ongoing consulting and troubleshooting via affordable alternatives including Help Desk service and remote technical assistance.
Cisco Aironet 1700 Access Point Remote Support
24-Hour Network Consulting wireless IP phone security
Progent's Cisco-certified wireless integration experts can assist organizations to deploy, administer, and debug Cisco Wi-Fi products including Cisco's Aironet and Meraki Wave 2 wireless access points (APs) plus Cisco's Wireless Network Controllers.
Microsoft SQL Server 2008 Technology Consulting Services
SQL 2008 Analysis Services Consult
Progent's Microsoft-Premier SQL Server engineers offer a range of support services to help small and midsize companies to plan, deploy, manage, and troubleshoot SQL Server 2008 solutions so that they receive the optimum competitive advantage from Microsoft's state-of-the-art database management technology. In addition, Progent offers consulting expertise for network architecture, company-wide protection, and software development to increase the strategic advantage of your SQL Server 2008 investment.
Hybrid Exchange Online and Exchange on-premises Support Services
Office 365 and iPhones Troubleshooting
Progent can help you to understand the wealth of subscription options available with Office 365 and integrate your information network with Office 365 so you realize top business value. Progent offers expertise with multi-vendor networks that incorporate Windows, macOS, and Linux software. Progent can also help you to build and manage hybrid ecosystems that seamlessly combine local and cloud-based resources.
Citrix Virtual Application Delivery Consultants
Application Delivery Engineer
Progent's Citrix-certified experts can help you to plan, deploy, manage, and support a virtualized Windows application delivery solution built on Citrix XenApp. Progent's Cisco CCIE network engineers can help you optimize your network for delivering server and client-side applications, and Progent's remote datacenter support consultants can help you to administer and support an off-site datacenter that features high uptime, enhanced protection, and rapid recovery.
Cisco VPN Remote Support Services
24-7 Cisco Virtual Private Network Integration
Cisco's security and remote access technology for small to medium sized companies represent a full array of easy-to-administer security hardware and software to help protect your wired and wireless network infrastructure. Cisco's Virtual Private Network line includes routers and switches, firewalls, intrusion detection systems, and Virtual Private Network solutions. Progent's professional staff of consultants includes field-proven specialists with Cisco CCIE and Cisco Certified Network Professional certifications who can help your company to evaluate Cisco Virtual Private Network, Cisco RADIUS Security, and other Cisco protection solutions that fit best with your corporate goals.
2500 Wireless Controller Support Services
Flex Series Wireless Controller Setup and Support
Progent can help your business to deploy Cisco wireless LAN controller appliances to manage wireless networks of any size. Progent can help you to administer and debug your existing Cisco-based Wi-Fi environment or implement an efficient upgrade to Cisco's latest wireless controller technology.
After Hours Firepower Management Center IT Consulting
Immediate Cisco Firepower Configuration Technical Support
Cisco's Firepower Next Generation Firewalls (NGFWs) deliver a significant performance improvement over Cisco's previous-generation ASA 5500-X firewalls and include unified management of advanced cybersecurity capabilities such as application visibility, next-generation intrusion protection with intelligent prioritization of risks, advanced malware protection (AMP), URL filtering, and sandboxing. Progent's Cisco CCIE firewall consultants can assist you to design and carry out a smooth upgrade to Firepower firewalls from Cisco's from ASA 5500-X, ASA 5500, or PIX firewalls and help you integrate Firepower firewalls with Cisco's subscription-based security services to create and centrally manage network environments that span local offices, data centers, and cloud resources.
SQL Server 2012 Performance Tuning Technology Consulting Services
SQL Server 2012 AlwaysOn Troubleshooting
Progent offers the support of Microsoft-certified engineers and seasoned database application programmers, DBAs, project managers, Cisco-certified network engineers, disaster recovery/business continuity specialists, and data security consultants to help your business to assess the likely benefits of SQL Server 2012 for your business, set up pilot systems at your site or at Progent's lab, plan and execute out an efficient migration to SQL Server 2012 from earlier versions of SQL Server or from legacy RDBMS solutions, and configure an efficient and safe IT infrastructure that helps you maximize the business benefit of SQL Server 2012.
Android and Cisco Jabber Support and Help
Remote Technical Support Android remote access
Progent's veteran team of network consultants and subject matter specialists have years of experience providing online and on-premises support for businesses of any size who want to incorporate Android phones and tablets into their information networks so that users can communicate and collaborate from virtually anywhere. Progent offers the range of skills to resolve network issues that span multiple manufacturers and that represent a mix of legacy and up-to-date technology. Progent offers budget-friendly remote expertise to assist you with any stage of planning, implementing, managing and troubleshooting your BYOD solution. Progent can deliver occasional support to help you to handle especially stubborn IT issues, or Progent can provide outsourced or co-sourced project management services to help you complete major network initiatives on schedule and within budget. Progent can help with on-premises, cloud-centric, or hybrid network environments and can provide expertise with operating systems, apps, management tools and network infrastructure. Progent also offers customized group or individual classes to show you how to manage and use Android phones and tablets efficiently.
Consultancy Polycom ATX Telepresence
Telepresence Technology Consulting
Progent can provide the support of an accredited consultant with an extensive background deploying technology from the major video conferencing/telepresence vendors such as Cisco, Polycom, and LifeSize and can help your company to design, install, expand, or troubleshoot a telepresence environment that protects your investment and optimizes the business value of your IT network. Progent also offers the expertise of infrastructure consultants able to help businesses of all sizes to build and troubleshoot a network that delivers the speed, reliability, security, and expandability required to accommodate your telepresence solution.
Technical Support Services Cisco Content Engine
IT Services Microsoft Windows Server 2003 Network Load Balancing Manager
Progent provides fault tolerant load balancing support that addresses system load balancing, load balanced applications, LAN/WAN backbone routing, and content dispatching products including Cisco Content Engine. fault tolerant load balancing vendors for which Progent can provide consulting expertise include Windows Server 2003 Network Load Balancing Manager, Citrix Access Suite and Access Gateway, Cisco CSS, Cisco Distributed Director and Cisco CDN Software, and F5 Networks BIG-IP.
Small Business 100 Access Point Technology Consulting Services
Small Business WAP121 Troubleshooting
Cisco's Small Business 100, 300 and 500 series of wireless access points are Linux-based units designed as value-priced wireless solutions for light workloads. Progent's Cisco CCIE wireless network consultants offer remote or on-premises configuration and troubleshooting support to help your organization to plan, configure, upgrade, optimize, manage and troubleshoot Cisco Small Business Wi-Fi access point deployments of any size or architecture.
Windows and Solaris Online Support Services
Windows and UNIX Technology Professional
If your company computer system mixes UNIX, Linux or Sun Solaris technology with Windows, Progent can assist you to incorporate your IT resources into a cohesive environment that permits all your OS platforms to run side by side for simple administration, seamless information exchange, high availability, superior throughput, and tight security. Progent's UNIX and MS Windows coexistence assistance offerings include IT infrastructure configuration and service, support for Microsoft Windows services for UNIX (SFU), remote network monitoring and administration, online network support and troubleshooting, on-site technical support, and Help Desk services.
Wireless Link IT Services
Open Now Small Business Wireless Help and Support
Progent’s wireless consultants can help small businesses design, choose, evaluate, install and maintain secure building-to-building wireless bridging products that integrate transparently into your IT network while providing a level of security that equals or exceeds wireline connections. Progent offers experience in wireless network products from Cisco Aironet and Meraki, Proxim, and additional office wireless providers and can show you how to select and deploy the wireless connectivity technology that match your company requirements.
Small Business Computer Consulting Firm Best Practices
Microsoft Solutions Framework Project Methodology Integration Consultant
Progent’s team of Microsoft and Cisco Premier Certified consultants average more than a decade of hands-on industry experience, at the forefront of network service, executing a wide range of technical projects for an extensive mix of clients. Every Progent consultant shares a refined set of personal best practices which are combined into company-wide leading practices training that Progent instills in its support team. This guarantees that you get not just expert IT skills, but also a consultant with proven approaches for using technical knowledge to fix actual network problems rapidly.
Remote Support Dynamics GP/Great Plains
Remote Support Services Dynamics GP
Progent can help you plan and implement a smooth move to Microsoft Dynamics GP so that you retain your data, improve your protection, enhance your management reporting, take full advantage of Microsoft Office integration, and reduce productivity interruption by designing and executing a smart migration strategy. Progent can also help train new Dynamics GP/Great Plains users so you don't lose productivity. Progent can enhance your company reports and management analytics by offering Crystal Reports help, FRx assistance, and Excel support. Progent's background with Microsoft .NET technology, Microsoft SQL Server applications, and programming with VBasic, XML and other platforms make it possible to create specialized line-of-business applications and eCommerce solutions that work seamlessly with Dynamics GP/Great Plains.
Windows .NET Consultancy Firm
Tech Expert Microsoft Exchange Server 2013
Progent's Microsoft-certified consultants offer computer help and technology consulting services for Microsoft .NET Servers and applications and for Microsoft Windows Server 2012 R2, Windows Server 2008 R2 and Windows Server 2003. Progent’s support professionals can show you how to plan, integrate, troubleshoot and manage the entire suite of Windows .NET Servers including SQL Server, Microsoft ISA Server, Microsoft Small Business Server, Exchange Server, SharePoint, Hyper-V, Lync Server, Project Server, and System Center Operations Manager.
Consultants Microsoft SMS
SMS 2003 Upgrade Integration Support
Progent’s Microsoft certified consultants offer small and medium size companies enterprise-grade consulting services for Microsoft Systems Management Server 2003. SMS 2003 is Microsoft's solution for change and configuration management. SMS 2003, a component of Microsoft System Center 200, allows companies to install important software quickly and reliably to appropriate users, lower product expense and stay compliant by determining patterns of usage, enhance Windows security by improving your awareness of weak points and by installing critical patches, manage your mobile workforce through industry standards independent of connection or geography, and lower operational expenses by fully utilizing the management capabilities built into Windows. Progent’s SMS consulting professionals can help you use SMS economically for automated software and application deployment, security patch administration, and asset monitoring management including software and hardware inventory.
Juniper Junos Network and Security Manager Security Contractor
Juniper Junos os Security Auditing
Progent's Juniper-authorized network consultants can help you to plan and implement Juniper Firewall/VPN platforms, enhance and troubleshoot your network infrastructure, and upgrade smoothly from outdated products to current releases. Progent's Junos OS consultants can also offer support for Juniper's flagship network control software to enable your business to simplify the administration and improve the security of your Juniper VPN appliances firewalls, and routers. Progent also has broad background supporting Juniper's NetScreen OS and ScreenOS operating system productss and can assist you manage networks that incorporate a mix of Juniper's software platforms.
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