Onsite Service Available in Santa Rosa, Rohnert Park, Sebastopol, Cotati, Windsor, Healdsburg
North SF Bay Area Contact Information:
Progent offers consulting services and onsite technical support throughout the North Bay areas of Marin, Sonoma and Napa Counties.
Progent locations in North SF Bay Area
Progent's network support for small and mid-size companies in the Santa Rosa vicinity are concentrated on clients who require fast and economical help with system reliability, security, productivity, manageability, or repair. The following short selection of Progent's consulting support options and technical experience should give you a sense of how Progent can assist your company to enhance the competitive value of your information network.
- Microsoft ISA Server 2006 and its replacement Microsoft Forefront Threat Management Gateway are discontinued software platforms that include an application-layer firewall that can protect networks from outside and internal threats. Both platforms provide deep inspection of network protocols to uncover threats that frequently evaded legacy firewalls. Microsoft ISA Server was superseded by Microsoft Forefront TMG 2010, which was based on ISA Server 2006's technology while delivering a variety of enhanced capabilities. Forefront TMG has been discontinued by Microsoft, and the security functions provided by the product are now usually handled by dedicated hardware devices from companies such as Cisco, Check Point, Fortinet, Juniper, and WatchGuard. (See ASA Firewall with Firepower Services integration and management.) Progent provides advanced Forefront TMG 2010 support and ISA Server 2006 expertise to help you maintain and troubleshoot your legacy firewalls, and Progent can help you to upgrade efficiently to a modern firewall solution by providing planning, configuration, optimization, training and debugging.
- Progent's SQL Server developers can assist you to create and maintain database applications that utilize the SQL Server database platform. Progent follows industry best practices to build scalable, manageable SQL Server database applications and knows how to work with a client's IT staff to complete projects in a cost effective and cost-effective manner. Progent for can assist you to create SQL Server applications by offering a wide array of professional services such as requirements analysis, database modeling, data integrity, T-SQL programming, software configuration, storage management, performance and I/O configuration tuning, backup and restoration strategies, clustering and virtualization, consolidation of stored procedures, synchronization mechanisms, security, and fault tolerance.
- Progent's Co-managed Help Desk service permits your information technology staff to split activity for Service Desk support seamlessly between your internal network support resources and Progent's extensive roster of IT support technicians, engineers and subject matter experts (SMEs). Progent's Co-managed Service Desk is a collaborative IT support system built around ConnectWise Manage, the leading Professional Services Automation tool for managing IT support calls, issuing trouble tickets, assigning ownership, monitoring progress, and generating management analytics. The price for Level 1 IT support for Progent's Shared Help Desk service is typically below $18 per user per month. For more information, visit Progent’s co-managed IT Call Center services.
- Progent's iPhone and iPad integration consultants offer cost-effective online consulting to help you to design, configure, and troubleshoot any facet of your iOS and Windows integration solution and is available for short-term jobs to help you get past occasional technical bottlenecks or long-term engagements to help you complete large-scale initiatives on time and within budget. Progent has experience in on-premises, cloud-centric, or hybrid environments and can help you create or maintain a highly available, secure and scalable infrastructure that aligns with your mode of computing. Progent also offers remote or onsite training to help manage and use your iPhones and iPads in a secure, team-oriented environment that optimizes the business value of your IT network.
- Progent's expertise for IT service firms allows you to take advantage of Progent's information technology experts under your own service brand as a seamless arm of your IT consulting team. For information about Progent's expertise for network support firms, visit Progent's consulting services for IT service companies.
- Progent provides a selection of budget-friendly, flat-rate services intended to allow small and medium-size businesses to utilize the same best-of-breed IT solutions used by some of the industry's leading enterprises. Progent's ProSight line of IT management outsourcing services covers all critical facets of modern networking including email content filtering, threat defense based on machine leaning, update management, cloud-based backup/recovery, network infrastructure management, private cloud hosting, and IT asset documentation management. To download Progent's white paper on the benefits of ProSight managed services for small businesses, click:10 Benefits of ProSight Managed IT Services.
- Progent's ProSight Active Security Monitoring service gives small and mid-sized businesses the benefits of the identical anti-ransomware tools implemented by some of the world's largest corporations including Netflix, Visa, and NASDAQ. By providing real-time malware filtering, detection, containment, restoration and analysis in one integrated platform, Progent's ProSight Active Security Monitoring cuts total cost of ownership, streamlines administration, and promotes rapid operational continuity. The next-generation endpoint protection engine built into in Progent's ProSight ASM was listed by Gartner Group as the "most visionary Endpoint Protection Platform (EPP)."
- Progent's Juniper Networks-authorized NetScreen consultants can help you to install and optimize NetScreen 5200 and 5400 routers, upgrade from previous NetScreen devices to more current Juniper products, and repair network infrastructure issues in Juniper-only or mixed-technology environments.
- Progent is experienced in the architecture, installation, and integration of cohesive networks by melding advanced technology from a pool of top hardware and software companies. Support services offered by Progent include Microsoft technology support services, Cisco networking expertise, consulting for Apple Mac OS X, macOS and Apple iOS platforms, Linux support, BlackBerry and other smartphone management, VMware vSphere and vCloud configuration and troubleshooting, Oracle RDBMS DBA and application development services, Citrix desktop virtualization support, and Juniper firewall set up.
- Progent has 20 years of experience assisting small and medium-size organizations to design, deploy, tune, administer, and troubleshoot IT networks that incorporate telecommuters. Progent can assist you to with any aspect of building a high-functioning telecommuting environment by providing network infrastructure configuration services, VoIP PBX troubleshooting, video conferencing support, collaboration platform selection and deployment, public cloud integration, Call Desk augmentation, data security, backup/restore solutions, and centralized management. To learn about Progent's expertise for remote workers, refer to work-from-home support.
- Skype for Business Online has been retired and has been superceded by Microsoft Teams. Progent's Microsoft-certified Skype for Business consultants offer consulting and troubleshooting support to help you to manage your local Skype for Business environment or migrate to a hybrid model that federates your local Skype for Business system with Microsoft Teams. Progent can assist you to plan and implement an efficient topology for Microsoft Teams that delivers high reliability and scalability. Progent can also validate your communications security posture. If you want help moving to Microsoft Teams, visit Progent's planning and migration services for Microsoft Teams and Teams Premium.
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If your small business is in Sonoma County
and you are in need of technical support, information technology outsourcing, or high-level services from a Microsoft or Cisco certified professional,
call 707-303-4400 or visit Contact Progent.