Onsite Service Available in Santa Rosa, Rohnert Park, Sebastopol, Cotati, Windsor, Healdsburg

North SF Bay Area Contact Information:
Progent offers consulting services and onsite technical support throughout the North Bay areas of Marin, Sonoma and Napa Counties.

Onsite IT Consulting
Progent locations in North SF Bay Area

City Address Phone Link
Napa 2180 Jefferson St
Napa, CA 94559
United States
(707) 819-9099 Napa Network Support Services
Petaluma 755 Baywood Drive, 2nd Floor
Petaluma, CA 94954
United States
(707) 772-1334 Petaluma Network Support Services
San Rafael 4040 Civic Center Drive, Suite 200
San Rafael, CA 94903
United States
(415) 526-1400 San Rafael Network Support Services
Santa Rosa 131 Stony Circle, Suite 500
Santa Rosa, CA 95401
United States
(707) 303-4400 Santa Rosa Network Support Services


Progent's IT support for small and mid-size businesses in Santa Rosa are focused on clients who require immediate and economical assistance with network dependability, security, efficiency, administration, or recovery. The following short selection of Progent's engineering support options and practice areas should provide a sense of how Progent can assist you to increase the business value of your computer system.



  • The ProSight Active Security Monitoring (ASM) service is a next-generation endpoint protection solution that incorporates next generation behavior machine learning technology from SentinelOne to defend endpoint devices and servers and VMs against modern malware attacks like ransomware and file-less exploits, which routinely get by traditional signature-matching AV products. ProSight ASM protects on-premises and cloud-based resources and provides a single platform to manage the complete threat lifecycle including blocking, detection, mitigation, remediation, and forensics. Top features include single-click rollback with Windows Volume Shadow Copy Service (VSS) and real-time network-wide immunization against newly discovered threats. Find out about the entire ProSight portfolio of low-cost outsourced network management services for desktop and mobile endpoints.

  • Regular validation, testing, and enhancement of data restoration are critical and often overlooked requirements for effective disaster readiness. In the event of a disaster like a ransomware attack, these restoration drills can make the difference between an inconvenient loss of availability and an existential crisis to a business. Progent's certified Altaro VM Backup consultants can assist you to design a program for periodically validating, testing, and optimizing your recovery procedures in order that you can keep your backup strategy current and minimize the damage of a catastrophic event.

  • Progent's Ekahau-certified Wi-Fi network design experts can help you to design, install, enhance, manage and troubleshoot a Wi-Fi network adapted to your venue. Progent offers online or on-premises support for Ekahau Pro for predictive Wi-Fi design, Ekahau Sidekick for on-premises RF analysis, Ekahau Analyzer for troubleshooting RF signal issues, Ekahau Insights for tracking the health of multiple Wi-Fi networks, and Ekahau Capture to capture Wi-Fi communication packets with the Ekahau Sidekick device in order to help wireless experts to fix complex Wi-Fi issues.

  • Progent's Ransomware 24x7 Hot Line is designed to guide organizations to take the urgent first step in responding to a ransomware assault by stopping the bleeding. Progent's online ransomware engineer can assist you to identify and quarantine infected devices and protect undamaged resources from being penetrated. If your system has been penetrated by any version of ransomware, don't panic. Get help quickly by calling Progent's Ransomware Hot Line at 800-462-8800. For details, see Progent's Ransomware 24x7 Hot Line.

  • The ASA 5500-X Series of firewalls with Firepower Services deliver significantly more performance than Cisco's previous PIX and ASA 5500 firewalls and have superseded the ASA 5500 and PIX 500 security appliances for new deployments. Progent's Cisco-premier CCIE network consultants can assist you to manage your existing PIX or ASA 5500 security appliances and migrate to Cisco ASA 5500-X firewalls with Firepower Services. Progent's consultants offer remote and on-premises help with ASA 5500-X firewalls with Firepower Services and can assist your organization to plan, configure, tune, manage and troubleshoot firewall solutions built around Cisco ASA 5500-X firewalls with Firepower Services.

  • Stealth intrusion checking is an important part of any comprehensive IT system security strategy. Progent's security experts can run extensive penetration checks without the awareness of your organization's internal IT staff. Unannounced penetration checking uncovers whether current security defense tools such as intrusion detection alerts and event history analysis are properly configured and actively monitored. Progent can provide ongoing automatic penetration testing to define your internal and external attack surface and to detect ways that exploitable vulnerabilities, unsafe configurations, stolen credentials, uninstalled patches, and ill-advised IT product defaults can be chained together by hackers into the multi-front attacks common to the latest versions of ransomware. Get additional information about Progent's Stealth Penetration Intrusion Testing Services.

  • Progentís BI reporting experts can provide remote and on premises expertise to assist your organization with any facet of business intelligence reporting from debugging or modernizing applications to designing and implementing a comprehensive BI environment. Progent's BI consultants can assist your company to support your existing BI system, help you to migrate reports and databases from a discontinued reporting product to a current one, and provide as-needed remote training to meet your individual needs. Progentís management reporting and analytics consultants can provide expertise in all popular BI reporting tools including Microsoft's SQL Server business intelligence stack (Integration Services, Analysis Services, and Reporting Services), Microsoft Management Reporter/FRx, Microsoft Access, Crystal Reports, Microsoft Power BI, Excel business analytics add-ins including Power Pivot and Power View, and Report Designer.

  • ProSight Reporting is an expanding family of real-time reporting plug-ins designed to work with the industry's top ticketing and remote network monitoring applications including ConnectWise Manage, ConnectWise Automate, Customer Thermometer, Auvik, and SentinelOne. For details, visit ProSight Reporting for ticketing and network monitoring platforms.



    More Facts

If your small business is in Sonoma County and you are looking for computer assistance, information technology outsourcing, or top-level services from a Progent consultant, call 707-303-4400 or visit Contact Progent.



An index of content::

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  • Small Medium Business Technical Support Firm
    Midsized Business Computer Support For Small Offices

    Progent offers IT support for medium size businesses who have 100 to 250 network clients. The mid-size business or office has traditionally been an underserved segment of the market for IT consulting services. The cost structures and support access practices of major third-party support organizations make them too expensive for the typical small business or small medium business (SMB), which commonly relies on a modest information technology budget with which to maintain an IT network whose complexity and capability are often comparable to the networks of much bigger enterprises. Progent's support delivery model, which takes great advantage of online support, virtual office infrastructure and proactive server monitoring, significantly lowers the IT support expenses of an SMB while providing the small company with big-company support from certified, IT consultants with background in a wide range of midsized business network solutions. If your medium size company or small business is looking for the quality of network help appropriate for a mid-size office without budgeting big-company prices, contact Progent.

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    Windows Server 2008 R2 offers outstanding levels of performance, security, fault tolerance, scalability, and flexibility that accelerate output of on-site, branch office, and mobile workers. Progent's network experts can deliver cost-effective online consulting, technical support, and training services to help your company to plan, execute, and maintain Windows Server 2008 R2 in order to add substantial strategic value to your network.

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    For large organizations, Progent can supplement internal IT staffs by providing world-class background in supporting critical Microsoft and Cisco technologies. Progent's certified professionals offer Enterprise Active Directory consulting, Exchange Server 2010 integration, SharePoint expertise, and Microsoft SQL Server consulting. For the national or global businesses with branch offices, Progent can act as a seamless local supplement of enterprise network management. Progent's enterprise consulting services include company-wide security, online branch office support, system design, Sarbanes Oxley conformance, project management, and top-level support for multi-site office environments powered by Enterprise Windows. Progent can offer on-site engineers and technicians to help with a campus relocation or branch move, or a network architect to help with building or utilizing an Internet Data Center or Hosting Facility.

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    Progent's ProSight IT Asset Management is a cloud-based IT documentation management service that makes it easy to capture, maintain, find and safeguard data related to your IT infrastructure, procedures, business apps, and services. You can instantly find passwords or IP addresses and be warned about impending expirations of SSLs ,domains or warranties. By cleaning up and managing your IT infrastructure documentation, you can save as much as half of time spent trying to find vital information about your IT network. ProSight IT Asset Management includes a common location for storing and collaborating on all documents related to managing your network infrastructure like standard operating procedures and How-To's. ProSight IT Asset Management also offers a high level of automation for gathering and relating IT information. Whether you're planning enhancements, performing maintenance, or reacting to a crisis, ProSight IT Asset Management delivers the knowledge you require when you need it.

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    Top Email Predictive Sender Profiling Services

    Progent's ProSight Email Guard uses the technology of leading data security companies to provide web-based control and world-class security for your email traffic. The powerful structure of Progent's ProSight Email Guard integrates a Cloud Protection Layer with an on-premises gateway device to offer advanced protection against spam, viruses, Denial of Service (DoS) Attacks, DHAs, and other email-borne threats. Email Guard's cloud filter serves as a preliminary barricade and blocks the vast majority of threats from reaching your security perimeter. This reduces your vulnerability to external attacks and saves system bandwidth and storage space. Email Guard's on-premises gateway device provides a further level of analysis for inbound email. For outbound email, the local security gateway provides anti-virus and anti-spam protection, policy-based Data Loss Prevention, and encryption. The local gateway can also assist Exchange Server to monitor and protect internal email traffic that originates and ends inside your security perimeter.

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    SentinelOne Singularity and Vigilance Reseller Support and Integration

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    Windows 7 64-bit Upgrade Information Technology Integrators

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  • Microsoft Windows Server 2016 Clustering Online Consulting
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    The new Cisco ASA 5500-X Family Next-Generation Firewalls with Firepower Services provide significantly more value than Cisco's legacy PIX and ASA 5500 firewalls and have replaced the ASA 5500 and PIX 500 security appliances for all new deployments. Progent's Cisco-certified CCIE network consultants can help you to manage your existing PIX or ASA 5500 security appliances and upgrade to ASA 5500-X firewalls with Firepower Services. Progent can also help your company to design, deploy, tune, manage and troubleshoot firewall solutions based on Cisco ASA 5500-X firewalls with Firepower Services.

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  • Juniper J Series Router Network Security Auditor
    Juniper J Series Router Security Companies

    Progent's Juniper-certified network engineers can assist your organization to design and carry out the installation of Juniper J Series firewall/VPN routers, configure security policies and fault-tolerant redundancy, and provide ongoing technical consulting and troubleshooting services.

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    At Home Workforce Endpoint Management Computer Engineer

    Progent can assist small and medium-size businesses to install efficient endpoint management and monitoring solutions for administering devices operated by teleworkers.

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  • NetApp MetroCluster and FlexPod Services
    NetApp Clustered Data ONTAP Consult

    Progent can provide enterprise customers the help of a NetApp-certified consultant for remote or on-premises support for NetApp's entire family of SAN software and hardware products including Data ONTAP and Clustered Data ONTAP (CDOT) data management, MetroCluster, FlexPod cloud infrastructure, SnapMirror, SnapVauly incremental backup, Virtual Storage Console for VMware vSphere, MultiStore for secure IP space separation, OnCommand Reporting and Insight analytics, and NetApp's All-Flash, Hybrid Flash, V-Series and N-Series storage products. Components of NetApp SAN storage solutions supported by Progent include SAN dsign, hybrid-cloud integration, virtualization, migrations, transparent patching, system management, security and compliance, disaster recovery, and remediation. Progent can provide Level 3 support to help you to resolve problems with NetApp SAN storage environments efficiently following leading practices.

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  • Consulting Microsoft Outlook for Mac
    24-7 Microsoft Outlook for Mac Integration

    Exchange Servers and Apple Mac workstations can co-exist efficiently. Progent's Apple and Microsoft premier consultants can help you install Microsoft Entourage and Exchange so your Mac users are able to work closely with colleagues who use Microsoft Outlook. With Microsoft Exchange and Entourage 2008 for Mac, Exchange and Mac systems can collaborate, allowing Mac users to receive and transmit messages, examine the Exchange global address list, import addresses, sync up calendars, and invite people to meetings with your Microsoft Exchange account. Progent will verify that your Exchange Server is appropriately set up and that WebDAV and Outlook Web connectivity are working. Progent also offers customized one-on-one Entourage training.

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  • 24x7x365 Microsoft, Cisco and Security Certified Experts Consulting School District
    Microsoft Experts Local Government Exchange Engineer

    Progent has extensive experience delivering a full-spectrum of remote IT consulting and emergency repair services to local governments and school districts across the U.S. Progent is one of the industry's pioneers in providing expert online IT consulting and has delivered network solutions to clients in all 50 states. Online support saves travel costs and solves problems faster than on-premises support.

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    Server proliferation puts pressure on network budgets and management resources. Server reduction through a virtual architecture offers lower TCO of servers and quicker return on investment, more efficient use of servers, streamlined operations, increased network availability, and easier manageability. Common usage scenarios for virtual machines are resource consolidation, low-cost platforms for mission-critical legacy software running on obsolete operating systems, and affordable isolation of software development or pilot testing systems from on-line systems.

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    With virtual server technology, businesses are able to run multiple virtual servers on one actual server. Virtualization technology allows IT organizations to gain all the advantages of server isolation, while avoiding the expense that goes with purchasing extra server equipment. Virtualization is the enabling technology for private clouds, which provide important advantages including reducing the costs of capital equipment, facilities, and administration while improving information protection, system reliability, and recoverability. Other useful server management options include server monitoring utilities, Microsoft WSUS, and remote server management hardware. Progent's certified server management specialists can help you with all aspects of server consolidation and management to enable your company to contain expenses and conserve time.

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    Progent's Disaster Recovery/Business Continuity (DR/BC) consultants offer in-depth experience helping small businesses to reduce system downtime by offering affordable online consulting services for disaster recovery/business continuity planning, high-availability network infrastructure, backup/restore solutions, and transparent system maintenance. Progent's business continuity experts can help you to plan and validate a sensible business continuity plan that matches your business goals and budget. Progent's disaster recovery engineers can help you to design, implement, and manage resilient technologies including redundant Internet connectivity, virtualized servers, fail-over clustering, network load balancing, continual off-site backup, and multi-location data centers.

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