Onsite Service Available in Santa Rosa, Rohnert Park, Sebastopol, Cotati, Windsor, Healdsburg

North SF Bay Area Contact Information:
Progent offers consulting services and onsite technical support throughout the North Bay areas of Marin, Sonoma and Napa Counties.

Onsite IT Consulting
Progent locations in North SF Bay Area

City Address Phone Link
Napa 2180 Jefferson St
Napa, CA 94559
United States
(707) 819-9099 Napa Network Support Services
Petaluma 755 Baywood Drive, 2nd Floor
Petaluma, CA 94954
United States
(707) 772-1334 Petaluma Network Support Services
San Rafael 4040 Civic Center Drive, Suite 200
San Rafael, CA 94903
United States
(415) 526-1400 San Rafael Network Support Services
Santa Rosa 131 Stony Circle, Suite 500
Santa Rosa, CA 95401
United States
(707) 303-4400 Santa Rosa Network Support Services


Progent's certified professionals can provide a broad array of engineering and technical support help for IT networks powered by any mix of Windows, Cisco, Apple Mac, or Linux technologies. Network support services offered to small and mid-size organizations in Santa Rosa by Progent's team of Microsoft and Cisco certified engineering experts include:



  • Progent's crypto-ransomware defense services are built to stop ransomware attacks before they stop your business, and to restore compromised IT systems to productive operation without delay. Progent's ransomware defense solutions are offered remotely to save time and minimize expenses, and Progent has experience working with top IT insurance providers including Chubb to offer vulnerability audits, remote monitoring, rapid cleanup, settlement negotiation, and forensics.

  • SQL Server 2014 includes major enhancements in key areas such as speed, availability, compliance, and cloud readiness. SQL Server 2014 is the first version of SQL Server that includes in-memory capability that works seamlessly across all types of applications including Online Transaction Processing (OLTP), data warehousing, and business analytics. Progent's Microsoft-certified SQL Server 2014 consultants can help you manage your SQL Server 2014 system or provide Microsoft SQL Server 2016 upgrade support or SQL Server 2019 migration consulting to help you move to a more modern version of Microsoft SQL Server.

  • Progent's ProSight Enhanced Security Protection services offer affordable multi-layer protection for physical servers and virtual machines, workstations, mobile devices, and Microsoft Exchange. ProSight ESP uses contextual security and advanced heuristics for round-the-clock monitoring and responding to security assaults from all attack vectors. ProSight ESP provides firewall protection, penetration alerts, device management, and web filtering via cutting-edge tools packaged within one agent accessible from a single console. Progent's security and virtualization experts can help your business to design and configure a ProSight ESP environment that addresses your company's unique requirements and that helps you demonstrate compliance with legal and industry information protection regulations. Progent will assist you specify and implement security policies that ProSight ESP will manage, and Progent will monitor your IT environment and respond to alerts that require urgent action. Progent can also assist you to install and test a backup and restore system like ProSight Data Protection Services so you can recover quickly from a potentially disastrous cyber attack such as ransomware. Read more about Progent's ProSight Enhanced Security Protection unified physical and virtual endpoint protection and Microsoft Exchange email filtering.

  • Progent's backup experts can provide consulting support for a broad array of utilities and technologies that provide solutions for protecting Microsoft Windows, Apple Mac, and Linux/UNIX servers and workstations as well as notebooks and handhelds. Progent can help you with leading data protection platforms by providing services that include Altaro VM Backup consulting, Barracuda Backup and disaster recovery preparedness expertise, and DoubleTake/Carbonite solutions. Progent also offers support for Acronis, MozyPro, Retrospect, Apple Time Machine, Backup Exec, BackupAssist, CrashPlan, and FLARs. For enterprises, Progent offers VMware Site Recovery Manager (SRM) expertise. In addition, Progent's ProSight Data Protection Services are available to small and mid-sized businesses as a low cost end-to-end service for secure backup/disaster recovery.

  • Progent's Windows Server 2022 disaster recovery experts, Windows Server 2019 high availability cluster consultants and Windows Server 2016 disaster recovery experts can assist your organization to design a DR system based on Microsoft's cloud-tested failover clustering tools including Cluster OS Rolling Upgrade, Cluster Sets for implementing and managing large high availability scale-out clusters, Storage Replica for crash-consistent Recovery Point Objective (RPO), Storage Spaces Direct for enterprise-class network-attached storage using commodity equipment, VM Load Balancing for improving the performance and fault-tolerance of Failover Clusters while reducing capital investment and management overhead, and Cloud Witness for fast, economical deployment of a stretch cluster quorum witness hosted on Microsoft Azure.

  • NodeZero from Horizon3.ai is a leading-edge penetration test (pentest) platform that can deliver repeated, concurrent, automated testing of your network to help you expose, rank, remediate, and confirm cybersecurity weaknesses before threat actors can take advantage of them. Progent offers the guidance of a NodeZero Certified Operator to help you to design and implement comprehensive penetration tests of your perimeter and your internal IT infrastructure in order to accurately evaluate your present cybersecurity posture. Progent can help you to set up and launch NodeZero pentests tailored for your IT network, understand NodeZero reports, and fix issues according to their potential impact on your network. Progent can also assist you to develop a cohesive cybersecurity strategy that streamlines management and delivers optimum cyber defense for on-premises, multi-cloud, and perimeter network assets. To find out more information about Progent's vulnerability analysis solutions powered by on NodeZero's penetration test platform, see consulting services for NodeZero's PEN test platform.

  • Progent's Windows 10 migration experts can assist businesses of any size to evaluate Windows 10 or to upgrade to Windows 10 from any earlier version of Microsoft Windows. Online and on-premises evaluation and migration services for Microsoft Windows 10 offered by Progent include Return on Investment estimates, project management, application and driver compatibility testing, test lab systems, Hyper-V virtualization architecture, Cloud and hybrid solutions, mobile device management and synchronization, telecommuter access, security and compliance, streamlined provisioning and management, network design, wired/wireless convergence, disaster recovery planning, group and personal training for IT support personnel and users, and ongoing technical help.

  • Progent's Cisco-certified wireless consultants offer comprehensive support for Cisco's Wi-Fi products by delivering services that includes Cisco Aironet Wi-Fi AP consulting, Cisco Small Business 100/300/500 Wi-Fi access points consulting, Cisco Catalyst 9100 Series Wi-Fi 6 and Wi-Fi 6E APs system planning, deployment, and debugging services, Meraki Wi-Fi AP configuration and consulting support, and Cisco Wi-Fi controller consulting.

  • Progent's Microsoft-certified Windows Server 2012 consulting experts can assist you to maintain your Windows Server 2012 environment or upgrade from Windows Server 2012 R2 to a modern version of Microsoft Windows Server. If you decide to move to Windows Server 2019 or Windows Server 2022, Progent can help you to develop pilot systems and rollout plans; tune your infrastructure for on-premises, multi-location, private or public cloud-based, and partial-cloud datacenters; train your IT support, team; develop an enterprise-wide security strategy; automate network management; assist with application development; and build and validate a DR/BC plan.

  • Progent follows a collaborative approach to problem escalation, making it possible to fix even the toughest network problems that can crop up occasionally. By taking advantage of hundreds of consulting-years of experience from Progent's Microsoft and Cisco-certified consultants, Progent can quickly and economically solve issues that would stymie most computer support companies. Working with thousands of customers on implementation and troubleshooting projects annually provides Progent a well-grounded view on what techniques succeed and which ones do not in solving network issues.



    More Facts

If your small business is in Sonoma County and you are in need of technical support, information technology outsourcing, or high-level services from a Progent professional, call 707-303-4400 or visit Contact Progent.



An index of content::

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    Cisco's {Catalyst wireless controllers simplify the administration of wireless networks by unifying the provisioning and control of Wi-Fi APs, optimizing wireless performance by limiting the impact of RF congestion, improving Wi-Fi uptime with fast failover, and hardening security by detecting threats and analyzing traffic content according to user class and locale. Progent can help you to deploy Cisco Wi-Fi controller appliances to manage and monitor Wi-Fi networks of any size. Progent can assist you to administer and debug your existing Cisco Wi-Fi solution or implement a smooth migration to Cisco's modern wireless controller solutions.

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    Microsoft 365 Exchange Online allows you to utilize cloud-based servers, mailboxes and associated Exchange infrastructure to lower hardware expense and management overhead. You can deploy Microsoft 365 Exchange Online to host all your Exchange mailboxes, or you can run a hybrid architecture that incorporates both local and cloud-resident mailboxes. Progent's Microsoft-certified consultants can provide affordable online support to assist your small businesses to evaluate the benefits of Microsoft 365 Exchange Online, plan a solution that makes sense for your business needs and IT budget, implement an efficient move from your current Exchange organization to one that includes Exchange Online, train your IT staff and end users, and deliver as-needed consulting and technical support.

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    For medium-size businesses who need network support, Progent offers a variety of alternatives such as on-site service, remote assistance, off-site Help Desk, round-the-clock support with automatic network monitoring, temporary staff augmentation, business relocation services, application development, and expert consultation. For midsize businesses in California or other areas covered by Progent's field engineers, Progent offers professional on-premises support for solving technical issues rapidly and affordably.

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    Progent offers national remote technical support and consulting services for companies who run environments powered by versions of Linux or whose information systems include a combination of Linux platforms/Linux and Microsoft Windows technology. Online technical support provides maximum leverage for your information technology budget by protecting client productivity and shortening the time charged for computer repair services. Sophisticated remote access utilities and skilled service specialists and engineers allow Progent to handle the majority of network problems without wasting time and money by going to your site. In the vast majority of cases your IT problems can be remediated over the phone or through a combination of phone help and online network analysis. Progent can make available Cisco certified CCIE network engineers and CISSP certified security specialists to help you with the most challenging network problems.

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  • 64-bit Server Computer Consultant
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    Progent's Microsoft-certified engineers can assist your organization to update your workstations from 32 to 64 bits. Progent can assist your company to understand the risks and advantages of moving to 64-bit desktop processing, design an efficient migration strategy that reduces business disruptions, and provide economical, professional online help to aid you to configure 64-bit desktop software and applications on your current computers.

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  • Azure Stack integration Consult
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    Progent can assist small companies to move any part of their network infrastructure to the Microsoft Azure cloud. This can streamline IT administration and reduce equipment investments. Azure offers a wealth of cloud services and Progent can assist you to understand the advantages and restrictions of various cloud networking architectures supported by Azure. Progent can help you administer cloud-based or hybrid cloud and local applications and network infrastructure and make sure you avoid the typical mistakes small organizations make when moving to the cloud. Progent can assist you to configure VMs on Azure Virtual Machines, use cloud storage with Azure Storage, manage user identity with Azure Active Directory, and build transparent backup mechanisms with Azure Backup. Progent can also assist you to prepare firewalls and VPN tunnels and to manage iPhones and iPads and Android handhelds.

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  • Lync Server 2013 Edge Server Pool Engineer
    Configuration Lync Server 2013

    Progent's Microsoft-certified consultants can help your company to evaluate the value of Lync Server 2010 for your environment and can help you to design and execute a deployment of Microsoft Lync Server 2010 that centralizes the management of IM and Presence and increases the output of your in-house staff, at-home workers, and smartphone users. Progent can also assist your company to perform a smooth migration to Microsoft Lync Server from Microsoft Office Communications Server or from Microsoft Live Communications Server, interface Lync Server with Exchange Server, SharePoint, and SQL Server, show you how you can use Microsoft Lync Server to enhance the team-computing capabilities of MS Office programs, and provide webinar training and continuing support for Microsoft Lync Server 2010 and other Microsoft platforms.

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    Progent's consultants can help your company to evaluate the benefits of Lync Server for your environment and can help you to design and execute an installation of Microsoft Lync Server 2010 that unifies the management of IM and Presence and improves the productivity of your office staff, at-home workers, and smartphone users. Progent can in addition help you to perform an efficient upgrade to Lync Server from Microsoft Office Communications Server or from Live Communications Server, integrate Microsoft Lync Server with Exchange, SharePoint Server, and Microsoft SQL Server, show you how to run Lync Server 2010 to enhance the collaborative capabilities of Microsoft Office programs, and provide training and continuing support for Lync and other Microsoft technologies.

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    Progent has 20 years of experience helping small and mid-size companies to design, implement, tune, administer, and troubleshoot computer networks that support at-home workers.

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  • Consultant Microsoft Windows 8.1 Migration
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    Progent's engineers can provide a range of network consulting services to help organizations of any size to deploy, administer, and troubleshoot networks that incorporate workstations, notebooks, tablets, or smartphones powered by Windows 8.1. For enterprises, Progent's senior project managers can help set up test environments to evaluate Windows 8.1 and develop and manage Windows 8.1 migration plans based on proven methodologies.

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    Consultant Services Windows 2022

    Progent's Microsoft Gold-certified Windows Server 2022 experts can assist your organization to plan and carry out an efficient migration to Windows Server 2022 using a self-hosted system architecture or a hybrid model that integrates cloud-hosted Windows Server Online with an on-prem implementation of Windows Server 2022.

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    Conti ransomware hot line Consult

    Progent's Ransomware Hot Line provides 24x7 access to a experienced ransomware recovery consultant who can assist your business to halt the spread of an active ransomware breach. Call 800-462-8800

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    Progent provides businesses of any size professional support for Intrusion Protection products and IPsec VPN technology from leading firewall and VPN security vendors including Palo Alto Networks, Check Point Software, Juniper Networks, Fortinet, and Symantec. Progent can help you design a detailed security strategy and select appropriate technologies from a variety of suppliers to support your security objectives while sticking within your budget limits.

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    Progent's compensation model is built on revenue sharing, so just like working as a freelance consultant, your income is directly tied to your work effort. Certain Progent consultants focus on quality of life and choose to work at a more relaxed pace, utilizing our self-determined schedule to follow individual enthusiasms like hiking, car racing, skiing, surfing, vacations, or sharing private time with family and acquaintances. Others take advantage of the opportunity to make big bucks through hard effort and long days. Progent fully supports both ends of the spectrum plus everything in between.

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    Progent has two decades of background helping small and mid-size businesses to plan, implement, optimize, manage, and troubleshoot IT networks that support a remote workforce.

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    Progent's consultants can provide Apple macOS and Mac OS X users a variety of services including workstation support, Apple macOS and OS X expertise, Mac integration with Windows networks, Entourage and Exchange Server help, network protection services, and custom education. Progent can assist clients to upgrade to macOS from Mac OS X or earlier versions of Mac OS X and Progent can provide expertise with macOS and Mac OS X applications. Progent's specialists in Apple technology can also assist your business with Apple iPhone support and Apple iPad synchronization, or moving to Apple's iCloud. For business environments built solely on macOS or OS X or for networks incorporating a combination of Mac, Linux and Windows powered servers and desktops, Progent's Apple, Cisco, and Microsoft consultants have the background and depth to deal with the difficulty of designing, configuring and supporting a network environment that is available, safe, fast and aligned with your organization's objectives.

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    To see answers to common questions about becoming a consultant at Progent, see Employment at Progent FAQs.

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  • Urgent Windows Server 2022 and SCOM Integration Services
    Windows Server 2022 Container Image Professional

    Progent's Microsoft Gold-certified Windows Server 2022 consultants can help your company to plan and carry out an efficient upgrade to Windows Server 2022 using an on-premises network architecture or a hybrid deployment model that combines cloud-based Windows Server Online with an on-site implementation of Windows Server 2022.

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  • Juniper SSG Series Router Auditor
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    Progent's Juniper-certified consultants can help your business plan the deployment of Juniper SSG integrated firewall/VPN products, configure security policies to match your operational requirements, set up network OS software to streamline management processes, migrate from legacy Juniper products, and troubleshoot infrastructure issues.

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  • Excel Sparklines Computer Services
    Office Web App Technical Support Organization

    Progent's Office and Microsoft 365 consultants can assist businesses to incorporate Office desktop and Microsoft 365 applications including Excel, Word, PowerPoint, Outlook, Microsoft Access, Project and Publisher into a cohesive productivity solution that provides fast ROI and enables improved business results. Progent can help you to integrate Microsoft Office or Microsoft 365 applications with one another and with other key Microsoft platforms such as SharePoint Server, Microsoft Exchange Server and Microsoft SQL Server deployed on-premises or hosted in the cloud. Progent can also help you to resolve compatibility issues between various versions of Office desktop and offers live online instruction to individual users and teams.

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    Progent's ProSight family of managed services are intended to offer businesses who maintain small in-house IT support staffs with affordable access to enterprise-class management tools and technical experts. Benefits of Progent's ProSight line of managed IT services include predictable IT maintenance expenses, automation of common management tasks, ongoing adoption of the latest technology, graceful migration from legacy systems to current solutions, close alignment of information technology with business goals, guidance from seasoned network consultants, and freeing up management to focus on business instead of fast-evolving network technology.

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    Progent's webinar training classes provide small companies the cost savings, ease, and flexibility of web-based seminars and the proven training methods of seasoned instructors who utilize advanced technology to simulate live, participatory classes. Progent can provide webinar training for popular desktop applications including elements of Microsoft Office such as Office Excel, Word, PowerPoint, and Visio: Microsoft Dynamics business accounting and management products such as Microsoft Dynamics GP; as well as additional top desktop applications like Photoshop, Acrobat Writer, and Crystal Reports.

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    Microsoft Exchange Server 2013 incorporates significant enhancements to the capabilities of its predecessor Microsoft Exchange 2010 and delivers important new features as well as a revamped architecture. These improvements favorably impact key facets of IT like ease of administration, high availability (HA), security and compliance, cost of ownership, collaboration, expandability, throughput, compatibility, and the user experience. Progent's certified Exchange 2013 consulting experts can assist your organization to evaluate the possible business benefits of upgrading to Exchange Server 2013, create a cost-effective test and rollout strategy, and educate your IT team to manage your Exchange 2013 solution. Progent can also provide affordable online consulting and management services for Exchange Server 2013.

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    Progent's Ransomware Hot Line provides 24x7 access to a experienced ransomware recovery consultant who can help you to contain the progress of an active ransomware breach. Call 800-462-8800

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    Progent's Duo managed services incorporate Cisco's Duo technology to defend against password theft by using two-factor authentication. Duo supports one-tap identity verification with iOS, Google Android, and other personal devices.

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    Progent can help your organization to deploy Cisco's infrastructure technology to create a solid foundation for your local, private cloud, or hybrid data center and improve operations in key areas such as resource utilization, security and compliance, versatility, uptime, and disaster recovery.

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    Progent provides nationwide online phone support and troubleshooting services for businesses who operate macOS and OS X environments or whose information systems include a mix of Mac and Microsoft Windows products. Progent's engineers can provide Mac users a range of services including desktop support, migration to the current version of macOS from other earlier editions of Apple macOS or OS X, plus expertise with Mac application software. Progent can also assist you with iPhone and iPad integration and management, or migrating to Apple's iCloud. Remote network consulting offers optimum return for your IT budget by preserving client productivity and shortening the hours charged for computer analysis and repair. Advanced remote access tools and experienced service specialists and consultants allow Progent to handle the majority of network issues without squandering time and money by traveling to your location. In most of situations your network problems can be dealt with over the phone or through a combination of telephone support and remote access. Progent can make available Cisco certified CCIE infrastructure engineers and CISM premier security professionals to help with the most challenging system issues.

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    Progent's certified Windows Server 2000 experts offer computer support and IT consulting services for the entire line of Microsoft .NET Servers, Windows 2000 Server, and Microsoft Windows Server 2003. Progent's Windows 2000 Server configuration, update, and troubleshooting offerings include system planning, deployment, project management, on-site and off-site support, Call Center outsourcing, expert security consulting, turn-key outsourcing, and cost-effective co-sourcing.


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