Onsite Service Available in Santa Rosa, Rohnert Park, Sebastopol, Cotati, Windsor, Healdsburg

North SF Bay Area Contact Information:
Progent offers consulting services and onsite technical support throughout the North Bay areas of Marin, Sonoma and Napa Counties.

Onsite IT Consulting
Progent locations in North SF Bay Area

City Address Phone Link
Napa 2180 Jefferson St
Napa, CA 94559
United States
(707) 819-9099 Napa Network Support Services
Petaluma 755 Baywood Drive, 2nd Floor
Petaluma, CA 94954
United States
(707) 772-1334 Petaluma Network Support Services
San Rafael 4040 Civic Center Drive, Suite 200
San Rafael, CA 94903
United States
(415) 526-1400 San Rafael Network Support Services
Santa Rosa 131 Stony Circle, Suite 500
Santa Rosa, CA 95401
United States
(707) 303-4400 Santa Rosa Network Support Services


Progent's certified professionals knows how to deliver a broad array of consulting and technical support assistance for information environments based on any mix of Windows, Cisco, Apple macOS and OS X, or Linux/UNIX platforms. Network support services offered to small organizations in the Santa Rosa vicinity by Progent's staff of Microsoft engineering experts include:



  • Progent's Microsoft-certified Active Directory experts have extensive experience troubleshooting complex Active Directory problems such as replication problems, multi-domain partition configurations, damaged AD objects, clean-up of beta software configuration objects in on-line AD environment, and restoration of unsuccessful installations of AD and AD-enabled software. Progent is also proficient in working with advanced Active Directory utilities like NTDSUTIL, DCDIAG and NETDIAG. Progent can also suggest configuration strategies that address important issues including Active Directory naming conventions, hierarchical model, IT management structure, use and design of group policy objects, as well as protection and auditing definitions. Progent can also anticipate the impacts of alternate server and service implementations on capability and performance. Progent can assist companies to plan and install configurations of Active Directory Domain Services by providing Windows Server 2012 R2 support services and Windows Server 2016 hybrid cloud integration.

  • Progent's Google Cloud Platform planning and integration consultants offer affordable remote and onsite support to help companies of any size to migrate all or part of their critical network infrastructure to Google Cloud Platform services. This can save time and equipment costs and allow the use of Google's cutting edge AI and machine learning technology. Progent can assist you with every phase of Google Cloud Platform integration including requirements analysis, preparedness assessment, architectural design, pilot testing, deployment, administration, performance tuning, software license management, disaster recovery solutions, and security strategies.

  • Progent's wireless technology consultants have broad backgrounds in the implementation and maintenance of wireless information technology and can assist you to plan, install, administer and repair wireless solutions that are compliant, resilient, scalable, simple to manage and use, able to support your vital workloads, and transparently incorporated into hybrid cloud networks. Remote and onsite support provided by Progent cover a variety of wireless solutions and include smartphone and tablet management, Wi-Fi infrastructure planning and deployment, Wi-Fi site surveys, Cisco wireless IP phone configuration, and building-to-building wireless connections.

  • Progent has 20 years of background helping small and mid-size companies to plan, implement, tune, manage, and troubleshoot IT networks that incorporate a remote workforce. To find out about Progent's consulting expertise for a remote workforce, see teleworkers solutions.

  • Progent provides live online webinar education seminars. Virtual online webinars provide a convenient and low-cost option for educating your IT workers to operate a wide array of important software products including Office and Office 365 versions of Excel, Word, PowerPoint, Outlook, Access, and Project. Progent also offers individualized training for Microsoft Dynamics GP. In addition, Progent can deliver onsite education for customers larger cities throughout the U.S.

  • Microsoft SQL Server 2014 incorporates major enhancements in critical areas including performance, availability, security, and cloud readiness. SQL Server 2014 is the first version of Microsoft SQL Server that incorporates in-memory capability that works transparently across all workloads including Online Transaction Processing, enterprise data warehousing, and business analytics. Progent's Microsoft-certified SQL Server 2014 consultants can deliver cost-effective online and onsite services including planning, deployment, management, troubleshooting, and software development services to enable businesses of all sizes to achieve maximum business value from their SQL Server 2014 investment. If you are currently running SQL Server 2014, Progent can assist you to carry out an efficient transition to SQL Server 2016.

  • Progent can assist your organization in any phase of your upgrade to Microsoft Exchange Server 2019 such as deploying Windows Server 2019 as a host for Exchange; designing high availability infrastructure for a local, cloud-based or hybrid deployment; migrating mailboxes; planning and configuring Windows Hyper-V; configuring hardware load balancing; configuring DAG groups with MCDB caching; setting up Skype for Business 2019 for cloud voicemail; integration with SharePoint; updating firewalls; integration with Microsoft Office 365; and configuring Outlook. To learn more, visit Progent's Microsoft Exchange 2019 planning and configuration services.

  • Internet Information Services (IIS), provided with Windows Server and Windows desktop, is a powerful role for web site hosting and web software development. The latest releases provide improved protection, dependability, expandability, and troubleshooting while incorporating major improvements in remote administration. A variety of familiar extensions to Internet Information Services have been built into newer releases including the rules-based Request Filter Module (previously known as URL Scan), which is able to block potentially harmful HTTP requests from being run by web software. Progent's Internet Information Services (IIS) consultants can help your company to deploy IIS and the latest extensions to IIS Manager like the GUI interface for managing ASP.NET applications.

  • The Help Desk service delivery model adopted by Progent's Technical Response Center gives small businesses an affordable alternative to reliance on independent service individuals by offering broad technical knowledge shared by all support teams, optional round-the-clock availability of emergency assistance, escalation capability to world-class experts for handling the most complex issues, support consistency and reliability, prompt follow-up enforced by seasoned support administrators, a selection of convenient techniques for requesting support jobs, plus a high level of process visibility made possible by ticket tracking and available via a web-based portal.

  • Progent's Jabber consultants offer online or onsite expertise to assist organizations of any size to plan, implement, maintain, upgrade or troubleshoot Cisco Jabber solutions and Cisco Unified Communications Manager ecosystems. Progent offers advanced support for all the products, technologies and services that make up building an end-to-end Cisco Jabber solution including Cisco network appliancesand management software, Microsoft Office apps, Windows and Mac computers, Apple iOS and Android smartphones, SIP interfaces, Wi-Fi systems, cyber security, cloud integration, telepresence systems, PBX products, business continuity, and the many other pieces of a cohesive collaboration solution.



    More Facts

If your small business is in Sonoma County and you are looking for computer help, information technology outsourcing, or top-level services from a certified Progent professional, call 707-303-4400 or visit Contact Progent.



An index of content::

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    Progent's temporary staff augmentation services enable you to respond to sudden increases in demand for IT support personnel without dealing with the expense and hassle associated with vetting and hiring reliable technical help and without adding to your full-time workforce.

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    Progentís Disaster Recovery/Business Continuity (DR/BC) specialists offer in-depth experience helping small organizations to minimize system downtime by providing cost-effective remote consulting for disaster recovery/business continuity planning, high-availability IT design, data backup and restore systems, and non-disruptive maintenance. Progentís business continuity consultants can assist your company to plan and test a sensible business continuity plan that aligns with your business goals and IT budget. Progentís disaster recovery engineers can help you to design, implement, and maintain fault-tolerant technologies such as non-stop Internet access, virtualization, clustering, load balancing, transparent online backup, and multi-location data centers.

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    Microsoft SQL Server 2014 includes significant improvements in critical areas including performance, availability, security, and cloud readiness. Microsoft SQL Server 2014 is the first release of Microsoft SQL Server that includes in-memory technology that works transparently with all types of applications including Online Transaction Processing (OLTP), data warehousing (DWH), and data analytics. Progent's Microsoft-certified SQL Server 2014 consulting team can provide efficient remote and on-premises services such as planning, deployment, administration, troubleshooting, and application development services to help organizations of any size to achieve fast return from their SQL Server 2014 investment.

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  • Custom e-Commerce Contract Programmer
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    For custom application creation, Progent can provide programming experts to write business applications in areas such as eCommerce, web development, Microsoft Business Solutions products such as Great Plains Software accounting system, and custom management reports produced by Crystal Reports, Microsoft Access, or FRx Reports. Progentís consultants can use Internet Information Services to create company-specific eCommerce solutions powered by Microsoft ASP.NET. Also, Progent offers experts in a wide range of custom software development environments including SQL Server and Delphi. For custom e-Commerce software, Progent also can provide expertise in custom Microsoft Access, custom Visual Basic, custom Excel, and any other specialized development powered by any Microsoft development platform.

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  • SQL 2008 Reporting Services Development Company
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    Microsoft SQL Server 2005 delivers indispensable, familiar tools to IT experts and information workers, reducing the complexity of creating, deploying, administering, and using enterprise data and analytical programs in environments ranging from handheld devices to enterprise data networks. The sophistication and interconnectivity demands of Microsoft SQL Server 2005 call for a network consultant with hands-on experience and wide knowledge in designing and building data-driven, comprehensive business IT applications. The knowledge and experience of Progent's Microsoft-certified engineering staff, with an average of more than 10 years of professional work involving Microsoft integration, assures you success in planning, configuring and supporting Microsoft SQL Server 2005 applications that are well integrated with the Microsoft .NET platform.

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    Progent offers nationwide remote technical support and troubleshooting services for businesses who operate Sun Solaris networks or whose information systems include a combination of Solaris and Microsoft technology. Online network consulting provides optimum return for your IT dollar by protecting client productivity and limiting the time charged for network analysis and repair. Sophisticated remote access utilities and skilled service specialists and engineers allow Progent to handle most IT issues without squandering time and money by traveling to your location. In most of cases your network issues can be dealt with by telephone or via a mix of phone help and online access. Progent can make available Cisco CCIE network experts and CISM certified security professionals to help you with the most challenging network issues.

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    Progent can deliver a broad array of affordable services to help you to deploy, integrate, repair, and manage workstations and laptops based on Microsoft Windows, Apple macOS and OS X, or various editions of Linux. Progent can offer onsite or remote assistance for single machines or laptops or work with your business to design and carry out a company-wide migration to new or updated operating system software and applications. Progent can also provide consultants and technical workers to assist your company to prepare for and complete a site relocation or merger organized to cause minimal disruption of your business.

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    Progent's Microsoft-certified consultants can provide network support and IT consulting services for Microsoft .NET Servers and applications and for Windows Server 2012, 2008 and 2003. Progentís consulting team can show you how to plan, deploy, maintain and administer the entire suite of Windows .NET Servers including SQL Server, ISA Server, Microsoft Small Business Server, Exchange Server, Microsoft SharePoint Server, Hyper-V, Microsoft Lync Server, Project Server, and Microsoft System Center Operations Manager.

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    If you are producing Linux-based software on a network that has Microsoft Windows-based servers, desktops, and office productivity products, Progent offers comprehensive information technology outsourcing that frees you to concentrate on your area of strategic expertise without the continual hassle of maintaining your business network. By using smart server monitoring and by delivering remote and on-site support when your company needs it, Progent represents an affordable way for supporting an information system that features excellent reliability, protection, and efficiency. Progent's Linux developer assistance offerings include comprehensive it outsourcing, virtual infrastructure, remote and on-site support and troubleshooting, proactive network monitoring, and Help Desk services.

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    Progent's ISSAP Premier security experts, or Information Systems Security Architecture Professionals, are consultants who have earned ISSAP Certification through rigorous testing and extensive work with information security architecture. ISSAP security experts have comprehensive knowledge of access management systems and techniques, telecommunications and network protection, cryptography, requirements analysis, BCP and DRP, and physical security. Progent's ISSAP-premier security consultants can assist your company with all aspects of architecture security.

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    Microsoft CRM helps mid-market companies build positive client relationships. Built-in Sales and Customer Service modules allow in-house staff to share data to help improve sales success and offer steady, effective customer service. Progent can configure the most sensible network infrastructure, including mobile wireless connectivity, to back Microsoft CRM, and Progent's Experts Team can provide your company with a certified MSCRM consultant who can help you combine Microsoft Dynamics CRM with your sales or customer support databases.

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    Progent provides nationwide remote help and consulting services for companies that operate Apple Mac OS X networks or whose information systems feature a combination of Apple macOS and OS X with Microsoft Windows products. Progent's consultants offer Apple macOS and Mac OS X users a variety of IT services including desktop support, upgrading to the most recent version of Mac OS X from earlier editions of Apple macOS and Mac OS X, plus help with macOS and Mac OS X applications. Progent can also assist your business with iPhone and iPad integration and management, or migrating to iCloud. Remote IT help provides optimum leverage for your IT dollar by protecting user efficiency and limiting the hours billed for computer analysis and repair. Sophisticated online support tools and skilled technicians and engineers combine to enable Progent to handle most network problems without squandering time and money by traveling to your site. In most of situations your IT problems can be remediated over the phone or through a combination of telephone help and online connectivity. Progent can make available Cisco certified CCIE infrastructure experts and CISSP certified security professionals to assist you with the toughest system problems.

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    Progentís computer outsourcing support offerings for small companies feature designing 2003 Server, Microsoft .NET Server, and Microsoft BackOffice environments, coordinating upgrades to Microsoft Windows XP, Windows Server 2003, Active Directory, and Microsoft Exchange Server 2003, Help Desk Call Center, online and in-person troubleshooting, fixing chronic IT issues, and creating a company-wide security plan. Progent can show you how to maximize system availability and throughput via non-stop technologies, redundant network topology, and proactive network monitoring. Progent also offers special project help for major migrations and can assist with requirements definition, resource identification, bill of materials production, sourcing selection, purchasing logistics, and professional documentation. Progentís computer outsourcing service also includes training for office productivity packages such as Office XP.

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    Progent's ISSAP Certified security experts, or Information Systems Security Architecture Professionals, are experts who have been awarded ISSAP Certification through rigorous examination and extensive work with network security design. ISSAP consultants have in-depth understanding of access management mechanisms and methodologies, phone system and network security, cryptography, requirements analysis, BCP and disaster recovery planning (DRP), and physical security. Progent's ISSAP-premier security consultants can assist your business with all aspects of secure network architecture.

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    Progent can provide economical online access to IT engineers with expertise in a broad array of products and services that provide solutions for protecting Windows, Apple Mac, and Linux/UNIX servers and workstations as well as laptops and handhelds. Progent can provide consulting support for all major backup products including Acronis Backup and Recovery, Barracuda Backup, Altaro VM Backup, Backup Exec, BackupAssist, CrashPlan PRO, Double-Take, MozyPro, Retrospect, Apple Time Machine, VMware vSphere Data Protection (VDP), and Oracle Solaris FLARs. Progent can assist you to deploy, upgrade, or troubleshoot backup solutions for a variety of topologies such as local, edge to datacenter, cloud, or a mix.

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    Our Experts Team offers support in important technologies that include Apple OS integration and applications; Support for Linux, UNIX-powered, and Sun Solaris systems; MRP, Enterprise Resource Planning, or CRM expertise; Mission-critical and vertical program support; Chief Information Officer, management information analyst, and project logistics services; Custom program design and deployment; Web, eCommerce, Electronic Data Interchange, and customer portal design and integration; Database management and performance help; Management information expertise; and Telecom architecture support.

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    Progent's Apple Mac networking consultants can help you with a wide range of network foundation issues such as network architecture, off-site and mobile connectivity, internetwork communication, security, and emerging technologies including Voice over IP and fast wireless networking. For business networks based solely on Mac OS X or for systems incorporating a mix of Mac, Linux/UNIX and Windows based servers and desktops, Progent has the experience and size to handle the complexity of designing, integrating, and maintaining a network infrastructure that is reliable, secure, efficient and aligned with your business objectives. Progent can show you how to configure Appleís Xserve enterprise servers, Apple's Xserve RAID non-stop storage products, and Xsan storage area network systems. Progent can also give you access to certified experts to help you with Cisco routers and switches.

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    Progent's certified Windows 2000 consultants can help you enhance the capability of your current Windows 2K Servers and can simplify system administration, provide technical support and repair, and enhance security. Progent can also show you how to create, rationalize, and implement a plan to upgrade from Windows Server 2000 to Windows Server 2003. Progent is expert in setting up test programs to reduce the technical risk involved with moving to Windows Server 2003 by identifying potential hardware and software compatibility problems.

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    Progent's certified Windows Server 2000 experts offer network support and IT consulting services for the complete line of Microsoft .NET Enterprise Servers, Windows 2000 Server, and Windows Server 2003. Progent's Windows 2000 Server integration, update, and support offerings include network design, deployment, documentation, local and off-site support, Help Desk outsourcing, professional security analysis, full service outsourcing, and cost-effective co-sourcing.

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    Progentís staff of Microsoft and Cisco Premier Certified consultants average longer than a decade of hands-on industry background, at the forefront of network support, performing a broad variety of technical projects for an extensive array of customers. Every Progent support professional shares a proven set of personal best practices which are combined into shared leading practices training that Progent teaches its support staff. This ensures that you get not only world-class technical help, but also a consultant with field-tested methods for applying technical knowledge to solve actual network problems rapidly.

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  • ISSAP Certified Cybersecurity Consultancy
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    Progent's ISSAP Certified security experts, or Information Systems Security Architecture Professionals, are consultants who have been awarded ISSAP Certification through rigorous examination and extensive work with information security architecture. ISSAP security experts possess in-depth knowledge of access control mechanisms and methodologies, phone system and network security, cryptography, requirements analysis, business continuity and disaster recovery planning (DRP), and physical security integration. Progent's ISSAP-certified security specialists can assist your business with all phases of secure network architecture.

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  • Consultants VMware Cross vCenter NSX
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    Progent offers the assistance of a certified VMware VCDX consultant to help you design, configure, manage and repair VMware vSphere-based virtualization ecosystem for on-premises datacenters, cloud environments, or hybrid cloud systems. Progent can provide world-class expertise for deploying and configuring VMware Site Recovery Manager and VMware's NSX network virtualization system for disaster recovery and application continuity. Progent has in-depth experience of VMware vCloud Director (vCD), vRealize Automation (vRA), vRealize Orchestrator (vRO) and vCloud used for managing private and public cloud and hybrid cloud solutions that provide high availability, data security, and application mobility.

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  • Support and Setup Exchange 2019 and Windows Server 2019
    Exchange 2019 Mailbox Server Consultant Services

    Progent can assist you in any facet of your migration to Exchange 2019 including configuring Windows Server 2019 for hosting Exchange; designing high availability (HA) system topology for a local, Microsoft cloud connected or hybrid environment; moving mailboxes; designing and implementing Hyper-V; configuring hardware load balancing; building DAG groups with MCDB solid-state caching; integrating with Skype for Business 2019 for voicemail services; integration with SharePoint; preparing firewalls; integration with O365; and setting up Outlook.

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  • 24-7 Microsoft Certified Exchange 2019 Data Loss Prevention Online Technical Support
    Exchange 2019 Data Loss Prevention Support

    Progent can assist you in any phase of your upgrade to Exchange 2019 including configuring Windows Server 2019 Core as a host for Exchange; designing high availability architecture for an on-premises, cloud-based or hybrid environment; moving mailboxes; designing and configuring Hyper-V; setting up hardware load balancing (HLB); configuring Database Availability Groups (DAGs) with MCDB solid-state caching; integrating with Skype for Business 2019 for voicemail; integration with SharePoint Server or SharePoint Online; updating firewalls; integration with Microsoft Office 365; and configuring Outlook.

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    The latest generation of ASA 5500-X Family of firewalls with Firepower Services deliver substantially more bang for the buck than Cisco's previous PIX and ASA 5500 firewalls and have superseded the ASA 5500 and PIX 500 firewalls for new deployments. Progent's Cisco-certified CCIE network experts can assist your company to maintain your legacy PIX or ASA 5500 security appliances or upgrade efficiently to ASA 5500-X firewalls with Firepower Services. Progent can also help your company to design, configure, tune, administer and troubleshoot firewall solutions based on Cisco ASA 5500-X firewalls with Firepower Services.

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    Server proliferation puts pressure on IT budgets and administrative resources. Server reduction through a virtual architecture promises lower total cost of ownership of hardware and faster ROI, more leveraged use of servers, simplified operations, increased system availability, and easier management. Typical usage scenarios for virtual servers are resource consolidation, economical hosts for line-of-business legacy software running on obsolete operating systems, and inexpensive isolation of software development or pilot testing environments from on-line systems.

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