San Francisco North Bay
Santa Rosa, Rohnert Park, Sebastopol, Cotati:
Computer Consultant Experts
Information Technology Help and Expertise
Onsite Service Available in Santa Rosa, Rohnert Park, Sebastopol, Cotati, Windsor, Healdsburg
North SF Bay Area Contact Information:
Progent offers consulting services and onsite technical support throughout the North Bay areas of Marin, Sonoma and Napa Counties.
| City | Address | Phone | Link |
| Napa | 2180 Jefferson St Napa, CA 94559 United States |
(707) 819-9099 | Napa Network Support Services |
| Petaluma | 755 Baywood Drive, 2nd Floor Petaluma, CA 94954 United States |
(707) 772-1334 | Petaluma Network Support Services |
| San Rafael | 4040 Civic Center Drive, Suite 200 San Rafael, CA 94903 United States |
(415) 526-1400 | San Rafael Network Support Services |
| Santa Rosa | 131 Stony Circle, Suite 500 Santa Rosa, CA 95401 United States |
(707) 303-4400 | Santa Rosa Network Support Services |
Progent's computer support services for small and mid-size businesses in the Santa Rosa area are concentrated on customers who require quick and economical assistance for network reliability, protection, efficiency, administration, or recovery. The following short list of Progent's consulting support options and networking expertise will provide a sense of how Progent can assist you to increase the competitive value of your information system.
- Progent's Microsoft Gold-certified Windows Server 2019 consultants can assist your organization to plan and carry out a cost-effective migration to Windows Server 2019 using an on-premises network architecture or a hybrid deployment model that combines cloud-based Windows Server Online with on-site Windows Server 2019. To learn more, visit Windows Server 2019 upgrade experts.
- The ProSight Ransomware Preparedness Report is an affordable service built around a phone interview with a Progent backup/recovery consultant. The interview is intended to evaluate your company's ability to stop or recover rapidly from a ransomware incident. Progent will work with you directly to gather information concerning your current AV defense and backup platform, and Progent will then produce a custom Basic Security and Best Practices Report document describing how you can apply industry best practices to build a cost-effective security and backup environment that meets your company's requirements. For details, refer to Progent's ProSight Ransomware Preparedness Report Service.
- SharePoint Server 2019 delivers the modern look and feel drawn from SharePoint Online, serving as a transitional release that bridges the traditional UI of SharePoint 2016 and the new SharePoint environment. Progent's certified SharePoint Server 2019 and SharePoint Online experts can provide economical remote and on-premises expertise, application development, and troubleshooting services for organizations of any size who intend to upgrade to SharePoint 2019 or SharePoint Online from older versions of SharePoint. Progent can help customers design and carry out an efficient migration to SharePoint 2019 on premises, SharePoint Online, or a hybrid network model that incorporates local and cloud-based infrastructure into a seamless information management system. To learn more, visit SharePoint 2019 solutions services.
- System Center Configuration Manager 2016 automates software provisioning across multiple sites, simplifies security and compliance settings management, inventories network resources, protects against company data leakage, performs health reporting, enables safe end-user self service, and delivers a common point of control for administering multi-operating system ecosystems based on on-premises, cloud, or hybrid deployment topologies. Progent's Microsoft-certified Configuration Manager 2016 consulting team and Azure cloud integration specialists can assist your organization with any facet of designing, installing, operating and repairing a System Center 2016 Configuration Manager solution for local, cloud, or hybrid environments.
- Progent can supply organizations with an information management expert who can function as a temporary or part-time Chief Information Officer. This veteran technology officer can offer strategic direction to assist your company to deploy appropriate technology to enhance business operations so they match more closely with your corporate objectives. Your business can develop and implement a well thought out information technology plan without incurring the cost of a full-time senior IT executive. Key services Progent's part-time Chief Information Officer can perform include strategic planning, planning IT budgets, developing and tracking models for TCO, reengineering business processes, reviewing contracts with vendors, establishing security and compliance policies, cash flow management, streamlining data center management, patch management, IT asset documentation control, and business continuity planning.
- Progent's group of computer network consulting experts can assist large organizations to architect, install, and support major rollouts of key Microsoft technology by offering support like Active Directory and Azure AD configuration, Exchange Server 2019 management, Microsoft Exchange 2016 Server planning and deployment, Exchange Server 2013 consulting, SharePoint Server 2019 configuration, SharePoint Server 2013 configuration, Microsoft Teams integration, Microsoft Skype for Business support, plus SQL Server 2019 application development and SQL Server 2016 integration. Progent has worked with some of the world's largest companies to integrate solutions based on Microsoft products and can provide branch office consulting services for enterprises with branch offices in major cities across the United States.
- The complexity and versatility of Microsoft Windows Server 2008 R2 requires an IT professional with practical experience and broad knowledge in designing and building efficient and comprehensive business information networks. The experience of Progent's Microsoft-certified Windows 2008 R2 experts, with an average of over a decade of background integrating Microsoft-powered solutions, helps insure your success in maintaining and managing your Microsoft Windows Server 2008 environment. Progent's Microsoft-certified Windows Server 2019 support experts and Windows Server 2022 consulting experts can assist you to evaluate the advantages of migrating to a current version of Windows Server. If you are planning on building a hybrid architecture that combines on-premises resources with public cloud services like those offered by Microsoft Azure, Progent can help you to design and deploy a cohesive hybrid environment for Windows Server.
- Progent's Juniper-authorized network consultants can assist you to design and deploy Juniper Firewall/VPN platforms, enhance and troubleshoot your infrastructure, and migrate efficiently from discontinued products to the latest releases. Progent's Junos OS consultants can provide support for Juniper's flagship network operating system to help your business to streamline the management and strengthen the protection of your Juniper VPN devices and firewalls. Progent also has extensive experience maintaining Juniper's NetScreen OS and ScreenOS software platformS and can assist organizations maintain networks that incorporate a mix of Juniper's OS platforms.
- Global Information Assurance Certification was founded in 1999 to validate the skill of information technology security experts. GIAC accreditations are acknowledged by businesses and government organizations throughout the world including and the United States National Security Agency. Progent's GIAC-certified information assurance specialists can provide expertise with any of the security services covered within the GIAC certification such as auditing network security mechanisms, security incident management and response, intrusion detection, web application security and SIEM solutions for compliance with regulatory mandates for promptly reporting security events.
- Progent's business application software experts can help you to setup an
e-commerce system that is protected, reliable, and fast. Progent can also help you to design a web site that is integrated with your sales and inventory databases to lower the cost and improve the stability of web-based B2B, business-to-consumer, or buy-side to sell-side transactions. Progent can help you create specialized web software using industry standard development tools or customize off-the-shelf software products so that they address your individual business requirements. For data-driven applications, Progent can provide the expertise of certified Microsoft SQL Server programmers, Oracle programmers and DBAs, MySQL consultants, and Microsoft Access software programmers. - Progent can help you in any phase of your upgrade to Microsoft Exchange 2019 including deploying Windows Server 2019 Core as a host for Exchange; planning high availability system topology for a local, cloud-based or hybrid deployment; moving mailboxes; designing and configuring Hyper-V virtualization; configuring HLB; setting up Database Availability Groups (DAGs) with MCDB caching; setting up Skype for Business 2019 for voicemail; integration with SharePoint Server or SharePoint Online; preparing firewalls; integration with M365; and configuring Outlook clients. To learn more, visit Progent's MS Exchange 2019 Server integration services.
More Facts
If your small business is in Sonoma County and you need computer help, information technology outsourcing, or top-level services from a Microsoft or Cisco certified engineer, call 707-303-4400 or visit Contact Progent.
An index of content::
Biggest WatchGuard XTM Firewall Protection
Urgent WatchGuard Firebox Firewall Protecting
Progent offers consulting expertise for WatchGuard Firewall/VPN security appliances such as the WatchGuard Firebox and XTM families of Firewalls and the Firebox SSL VPN Gateway. Progent's WatchGuard consultants can help you choose, configure, and maintain a WatchGuard Firewall appliance that aligns with your security needs and budget. Progent can help you to maintain outdated WatchGuard firewalls or migrate efficiently to current WatchGuard firewalls.
SentinelOne Singularity Control Reseller Consultants
SentinelOne Singularity and Vigilance Reseller IT Services
Progent is a dealer and consulting firm for SentinelOne's Singularity product family, a subscription-based, cloud-centric threat management solution that includes AI software and expert services to deliver comprehensive endpoint detection and response (EDR).
Consultant Services Google Cloud solutions
After Hours Google Cloud Docker Services
Progent can provide affordable remote and onsite support to help businesses to migrate any part of their core IT infrastructure to Google Cloud Platform (GCP). This can save management hassle and hardware expense and allow access to Google's state-of-the-art AI and machine learning technology. Progent can help you with every phase of Google Cloud Platform migration and troubleshooting including needs analysis, preparedness evaluation, system design and review, pilot testing, configuration, administration, performance tuning, licensing management, backup/restore mechanisms, and security strategies.
Largest Consulting Services Polycom OTX Telepresence
Cisco Telepresence Services
Progent offers the support of a veteran consultant with years of experience configuring, managing, and upgrading video conferencing platforms from leading vendors such as Cisco/TANDBERG, Polycom, and LifeSize. Progent's consultants can coordinate with your in-house IT management group, your Internet Service Provider, and your telepresence technology vendor to assist your company maximize the strategic value of your video conferencing ecosystem.
Jabber and Expressway Remote Support Services
24 Hour Jabber and Cisco IP Phones Professional
Progent's Jabber consultants offer remote or onsite support to help organizations of any size to design, deploy, manage, upgrade or debug Cisco Jabber solutions and Cisco Unified Communications Manager infrastructure. Progent offers in-depth expertise for all the products, technologies and services that go into building a cohesive Jabber collaboration solution including Cisco network devices and management tools, Microsoft 365 applications, Windows and Mac computers, Apple iOS and Android smartphones and tablets, SIP trunking, WiFi systems, security and compliance, cloud integration, immersive telepresence systems, PBX products, business continuity, and the many other pieces of a modern collaboration ecosystem.
24/7 MCSE Expert Certified Information Technology Consulting SQL Server 2012 Monitoring
Technical Consultant PowerPivot for Excel
Progent offers the expertise of certified consultants as well as seasoned database application programmers, DBAs, project managers, network infrastructure engineers, disaster recovery planning specialists, and security professionals to assist you to evaluate the potential advantages of SQL Server 2012 for your business, install test environments at your site or at Progent's test lab, design and carry out a smooth migration to SQL Server 2012 from previous releases of SQL Server or from other database solutions, and configure a cost-effective and safe network infrastructure that helps you maximize the business benefit of SQL Server 2012.
IT Services Fault Tolerant Network
Network Load Balancing Consulting
Progent's Disaster Recovery/Business Continuity consultants have extensive experience helping small and mid-size organizations to minimize system downtime by offering cost-effective online consulting services for disaster recovery/business continuity planning, high-availability IT design, data backup and restore solutions, and transparent system maintenance. Progent's business continuity experts can help your company to plan and test an efficient business continuity strategy that matches your business goals and IT budget. Progent's disaster recovery engineers can assist you to design, deploy, and support resilient technologies including non-stop Internet access, virtualization, clustering, network load balancing, continual off-site backup, and multi-location data centers.
Consulting Services Remote Computer Support
On-site Technical Support 24x7 Support
For mid-size businesses who need IT consulting services, Progent offers a variety of alternatives including local service, on-line support, off-site Call Center, round-the-clock support with remote network monitoring, emergency staff augmentation, site relocation services, application development, and professional consultation. For medium-size businesses in California or other regions covered by Progent's field engineers, Progent provides professional onsite help for solving technical issues quickly and economically.
Technical Support Forefront TMG 2010
Forefront TMG Firewall Network Engineer
Microsoft Forefront TMG 2010 is based on the proven security technologies of Microsoft ISA Server 2006 and provides a centrally managed Internet gateway that acts as a one-server platform for a variety of security features such as an application and network layer firewall, URL monitoring and filtering, antimalware, intrusion protection, reputation services, Virtual Private Network control, and HTTP/HTTPS inspection. Forefront Threat Management Gateway 2010 provides comprehensive web security reporting capabilities, permits customized reporting powered by SQL Server, integrates with Active Directory to streamline policy enforcement, and can be installed as a virtual machine to cut expenses and improve availability. Progent's Microsoft-certified consultants can help you to design and execute test and production deployments; interface Forefront Threat Management Gateway 2010 with Windows Server 2008, Active Directory, SQL Server, Exchange Server, and SharePoint; set up Microsoft Forefront TMG 2010 to operate on a virtual machine with Microsoft Windows Hyper-V; and provide ongoing consulting and repair services. Progent's consultants can also assist you to migrate economically to Microsoft Forefront TMG 2010 from ISA Server 2006 or ISA Server 2004.
UNIX with Windows Integration Support
Solaris with Windows Consultant Services
If your company is developing UNIX-based software in an environment that has Microsoft Windows-based servers, desktops, and office applications, Progent can provide full-service network support outsourcing that allows you to focus on your field of high-value expertise while avoiding the constant distraction of maintaining your business network. Through the use of smart server monitoring and by delivering remote and in-person support as your company needs it, Progent offers an affordable alternative for managing an information system that provides high availability, security, and performance. Progent's developer assistance services feature full-service it outsourcing, virtual infrastructure, online and on-premises support and repair, 24x7 monitoring services, and Contact Center services.
Case Studies Proxim Tsunami Wireless
Proxim Wireless Case Studies
Progent provided a wireless integration solution that allowed a school to improve efficiency and eliminate the ongoing expense of a dedicated link. Progent proposed a Proxim Tsunami high-speed wireless bridge. The low-cost building-to-building Proxim bridge is designed for connecting remote sites as far as 2.5 miles apart and can reach even greater distances. This wireless solution provided improved bandwidth and dependability than simply amplifying the 802.11b network, and since it utilizes the 5.8Ghz spectrum it provided immunity to outside interference.
Help and Support Network Performance Troubleshooting
Automatic Topology Diagrams IT Consultants
ProSight WAN Watch is an infrastructure monitoring and management service that makes it simple and affordable for small and mid-sized businesses to map, track, reconfigure and debug their connectivity appliances like routers, firewalls, and access points as well as servers, endpoints and other devices. Using state-of-the-art RMM technology, ProSight WAN Watch makes sure that infrastructure topology maps are always updated, copies and manages the configuration of virtually all devices on your network, monitors performance, and generates alerts when issues are detected. By automating complex management and troubleshooting activities, WAN Watch can knock hours off ordinary tasks such as making network diagrams, expanding your network, locating devices that need critical software patches, or resolving performance bottlenecks.
Email Guard Data Loss Prevention Consulting
24-Hour Email Image Spam Protection Consulting
Progent's ProSight Email Guard uses the technology of top information security vendors to deliver web-based management and world-class security for all your email traffic. The powerful architecture of Progent's Email Guard combines a Cloud Protection Layer with a local gateway device to provide complete protection against spam, viruses, Denial of Service Attacks, Directory Harvest Attacks (DHAs), and other email-based threats. ProSight Email Guard's Cloud Protection Layer acts as a preliminary barricade and blocks most threats from reaching your network firewall. This reduces your exposure to inbound attacks and saves network bandwidth and storage. ProSight Email Guard's onsite gateway appliance adds a deeper layer of inspection for incoming email. For outbound email, the on-premises security gateway offers anti-virus and anti-spam filtering, DLP, and email encryption. The onsite gateway can also help Exchange Server to track and safeguard internal email traffic that originates and ends inside your security perimeter.
Microsoft Proxy Server On-site Technical Support
Top ISA 2000 Server Consultants
Progent's Microsoft certified professionals provide small and midsize companies consulting services for Microsoft Forefront Threat Management Gateway and ISA Servers. Microsoft's Forefront TMG and Internet Security and Acceleration Servers include a full featured application-layer aware firewall that can secure your IT network from attack by external and inside threats. Forefront TMG and ISA Server provide deep examination of Internet protocols such as Hypertext Transfer Protocol, which enables these products to detect many threats that can elude ordinary firewalls. The integrated firewall and VPN structure of Forefront Threat Management Gateway and ISA Server permit stateful filtering and inspection of all VPN streams. ISA Servers are the mainstay of Microsoft's network security initiative, and Progent's Microsoft-certified experts and CISSP, CISA and CISM certified security professionals can help you enhance your network protection through expert planning and deployment of Forefront Threat Management Gateway and ISA Servers. Progent's Microsoft-certified engineers can help your company to deploy Microsoft Forefront Threat Management Gateway 2010, maintain any version of ISA Server, or migrate smoothly from ISA Server environments to Microsoft Forefront TMG.
Ubiquiti UniFi switch Engineer
Ubiquiti WiFi Specialists
Progent can provide quick access to the skills of veteran wireless specialists who can help you to assess the value of Ubiquiti UniFi wireless APs for your business and assist you to plan, deploy, manage, and debug your UniFi wireless network. Progent can also conduct a wireless site survey to assist you to choose, configure, and position Ubiquiti UniFi Wi-Fi APs for your required signal coverage and throughput.
ProSight Phishing Defense Professionals
ProSight ESP Endpoint Security Remote Support Services
ProSight Enhanced Security Protection services offer economical multi-layer security for physical servers and VMs, desktops, mobile devices, and Microsoft Exchange. ProSight ESP uses adaptive security and modern behavior analysis for continuously monitoring and reacting to security threats from all vectors. ProSight ESP offers firewall protection, penetration alerts, endpoint control, and web filtering through leading-edge technologies incorporated within a single agent managed from a unified console. Progent's data protection and virtualization experts can help you to plan and implement a ProSight ESP deployment that addresses your company's specific requirements and that allows you demonstrate compliance with legal and industry data security regulations. Progent will assist you define and implement security policies that ProSight ESP will manage, and Progent will monitor your network and react to alarms that require immediate attention. Progent's consultants can also help you to install and test a backup and disaster recovery system such as ProSight Data Protection Services (DPS) so you can recover quickly from a potentially disastrous cyber attack like ransomware.
Skype for Business disaster recovery Professionals
Consultants Skype for Business and Exchange UM Server
Progent's consultants can provide online and on-premises expertise for organizations of all sizes to evaluate the costs/benefits of upgrading to Skype for Business or Skype for Business Online from any version of Lync Server or Microsoft Office Communications Server. Progent can help your business to design an on-premises, cloud-based or mixed topology; interface Skype for Business with SQL Server,Exchange Server, SharePoint Server and Microsoft or Microsoft 365; set up high-availability solutions; connect Skype for Business with your PBX system and PSTN gateway; and interface with third-party collaboration systems like Cisco Video Interop Server. Progent's certified network security experts can help you create and validate a security environment for your Skype for Business solution that is compliant with government and industry standards.
Forefront TMG Network Consulting
Forefront Network Inspection System Remote Consulting
Microsoft Forefront Threat Management Gateway builds on the proven security capabilities of Internet Security and Acceleration Server and offers a easily administered web gateway that acts as a one-server platform for a variety of security features such as an multi-layer firewall, URL monitoring and filtering, malware inspection, intrusion protection, application proxy, VPN control, and HTTP/HTTPS inspection. Forefront TMG 2010 provides comprehensive web security logging and reporting capabilities, allows customized reports generated by Microsoft SQL Server, works with Active Directory to simplify authentication and policy enforcement, and can be deployed as a virtual machine to lower expenses and improve availability. Progent's Microsoft engineers can help you to plan and carry out pilot and production implementations; integrate Forefront TMG 2010 with Windows Server 2008 R2, AD, SQL Server, Exchange Server 2010, and SharePoint 2010; set up Forefront TMG 2010 to run on a virtual machine with Microsoft Windows Hyper-V; and provide ongoing consulting and troubleshooting. Progent can also assist you to upgrade economically to Forefront Threat Management Gateway from ISA Server 2006 or ISA Server 2004.
IT Services Shared Service Desk
Extended Service Desk Remote Troubleshooting
Progent provides several essential types of Help Desk support including Microsoft and Cisco Help Desk Outsourcing Services, Virtual Help Desk Support, and Help Desk Consulting and Staffing Services. Progent is a Microsoft-certified Partner and Progent's Help Desk staff of authorized Microsoft and Cisco experts gives your customers convenient access to a reliable support group with extensive experience delivering phone support and online repair for networks based on Microsoft products. Progent's concentration is on giving the support Help Desk a respected reputation as a solid contributor to business performance. Progent's goal is to resolve rather than merely report problems.
Support and Help Microsoft Dynamics AX
Best Microsoft Dynamics Business Central Support and Setup
Progent can provide you with application developers who can customize your Microsoft Dynamics ERP, MRP, and financial system packages to match your particular business requirements. Progent's Microsoft consultants provide experience in Microsoft Dynamics Microsoft Axapta, Microsoft Dynamics Microsoft Navision, Microsoft Solomon, and Microsoft Retail Management System. Progent also provides custom e-Commerce integration support for safe, company-wide information sharing as well as integration with Customer Relationship Management packages.
Office Web Apps for Mac Consultant
Mac Office Technology Consulting Services
Microsoft Mac Office allows Apple Macintosh users to receive the benefits of the industry's most popular business applications. Progent's Apple-certified Mac experts can show you how to set up Mac Office on a multi-vendor network that incorporates Apple OS X and Windows platforms so that Mac users can take advantage of the new capabilities of Microsoft Word, Excel, PowerPoint and Entourage for Mac in order to share information and system resources with colleagues who use Microsoft Windows. Progent's engineers have expertise with both Apple Macintosh and Windows platforms and can provide service for environments that mix Mac with Microsoft Windows computers with extensive resource sharing, or networks which intentionally limit sharing between Apple Mac and Windows systems.
Altaro VM Backup Verification Integration Support
Altaro VM Backup Testing Support Services
Altaro VM Backup provides small and mid-size businesses a dependable and affordable platform for backing up and restoring Hyper-V and VMware-based virtual machines (VMs). Altaro VM Backup can be deployed in local, offsite, multi-site, and cloud environments and also supports cost-effective cloud backup to Microsoft Azure Block Blob storage. Headline features include state-of-the-art inline deduplication to cut backup storage needs, Continuous Data Protection (CDP) with backup spacing as short as five minutes for reducing your Recovery Point Objective, military-grade encryption, granular restore capability for individual files and emails, support for Windows Server Cluster Shared Volumes and VMware vCenter for handling large-scale environments, and support for Microsoft Volume Shadow Copy Service to back up live virtual machines with zero downtime. Progent is an Altaro partner and offers a wide range of consulting services to assist you to design, deploy, manage and troubleshoot a backup/restore solution powered by Altaro VM Backup.
SCCM 2012 Windows Server Deployment Online Troubleshooting
Technical Support Microsoft Configuration Manager 2012
Progent's Microsoft-certified consultants can help you to plan for, implement, and operate System Center 2012 R2 Configuration Manager (SCCM 2012). Progent can help you to upgrade smoothly to SCCM 2012 from a legacy change management platform or assist you to enhance your current SCCM 2012 ecosystem to accommodate your changing IT needs. Also, Progent can help you to build a software foundation that fully supports SCCM 2012 by providing expertise with associated Microsoft technologies including ADDS, SQL Server and SQL Server Reporting Services, and Internet Information Services.
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