Onsite Service Available in Santa Rosa, Rohnert Park, Sebastopol, Cotati, Windsor, Healdsburg
North SF Bay Area Contact Information:
Progent offers consulting services and onsite technical support throughout the North Bay areas of Marin, Sonoma and Napa Counties.
Progent locations in North SF Bay Area
Progent's computer consulting for small and mid-size companies in the Santa Rosa neighborhood are focused on customers who need fast and economical assistance for network dependability, security, efficiency, manageability, or recovery. This short selection of Progent's engineering support services and practice areas will give you an idea of how Progent's team can help your company to enhance the business value of your computer network.
- In completing network technology projects for large customers, Progent uses a phased approach based on discreet milestones in order to adhere to budgets, tight schedules, and engineering goals while minimizing system disruption. Progent's methodology uses proven industry project management standards based on the sound practices defined by the Microsoft Solutions Framework (MSF) and includes project requirements, design steps, project pilots, design adjustment based on pilot experience, and expert production roll-out. All phases are documented to provide a comprehensive historical record of technical services delivered and to help in future system maintenance.
- Progent's Shared Help Desk Call Center services deliver substantial cost and productivity benefits in comparison to a Help Desk Call Desk composed of an internal IT support team. The cost for Level 1 support for Progent's Co-managed Help Desk service is typically below $18 per user per month. To learn about the advantages of Progent's Shared Help Desk services, see Progent's outsourced and co-sourced Help Desk benefits.
- Progent's certified Microsoft Exchange Server 2016 experts and Exchange 2013 consultants can provide affordable remote and onsite help to carry out your migration to Microsoft Exchange 2016 or Microsoft Exchange 2013, generate thorough documentation of your new email environment, educate your network support team and users to get them ramped up rapidly on Microsoft Exchange Server 2016 or Exchange 2013, and provide continuing management consulting and engineering help.
- Progent has been providing SharePoint support since the initial product was released more than a decade ago, and Progent has the breadth and depth of technical know-how to assist businesses of all sizes to design and carry out a SharePoint Server 2013 installation and create SharePoint 2013 applications that add substantial business value to your IT investment. Progent's Microsoft-certified consultants can help you to evaluate the risks and benefits of upgrading to SharePoint Server or SharePoint Online from earlier releases of SharePoint or from a different collaboration environment; decide whether an on-premises, Cloud-based or hybrid deployment is best suited for your organization; and pick the most appropriate version of SharePoint 2013 for your applications. Progent can provide comprehensive project management support or can assist in individual tasks related to your SharePoint 2013 migration.
- Progent can assist small and medium-size organization to design, configure, verify and maintain data protection technology for teleworkers. To learn about Progent's backup solutions for remote workers, visit backup services for telecommuters.
- Progent's Cisco-certified wireless experts can provide in-depth support for Cisco's Wi-Fi solutions by offering services that includes Cisco Aironet wireless AP planning and deployment consulting, Cisco Small Business 100/300/500 wireless APs support services, Catalyst 9100 Series 802.11ax APs solution design, configuration, and troubleshooting services, Meraki wireless AP configuration and consulting support, and Cisco wireless controller expertise.
- Progent's Microsoft-certified Windows 10 migration consultants can help organizations of any size to assess Windows 10 or to upgrade to Windows 10 from an older release of Windows. Online and on-premises evaluation and migration services for Windows 10 available from Progent's consultants include ROI estimates, project management, application and driver compatibility testing, pilot systems, virtualization strategies, Cloud integration, mobile management and synchronization, teleworker connectivity, security and compliance, automated deployment and administration, infrastructure optimization, Wi-Fi support, business continuity planning, group and personal training for network management staff and end users, and post-migration technical help.
- Progent can provide the expertise of CISM Premier network security management experts. The Certified Information Security Manager (CISM) organization describes the basic competencies and worldwide standards of skill that information security professionals are expected to learn. It gives executive management the assurance that consultants who have earned their CISM credential possess the experience and knowledge to deliver effective cybersecurity administration and consulting consulting.
- Prosight Network Audits offer a fast and low-cost way for small and mid-size businesses to obtain an objective assessment of the health of their network. Powered by some of the top remote monitoring and management (RMM) tools in the industry, and overseen by Progent's certified group of IT experts, ProSight Network Audits help you see how well the configuration of your core network devices adhere to leading practices. The Basic and Advanced versions of ProSight Network Audit services are available at a low, one-time cost and deliver instant ROI like a more manageable and more secure Active Directory implementation. Both versions also offer the long-term benefits of advanced remote network monitoring and management technology. These benefits can include lower-cost network management, improved compliance with data security requirements, higher utilization of network resources, quicker problem resolution, more dependable backup and restore, and higher availability. For more information about ProSight Network Audits and to see sample reports, visit ProSight Network Audits.
- Progent's SCVMM 2012 consultants can help businesses of any size to adhere to best practices to set up System Center 2012 Virtual Machine Manager hosts and host groups, fabric, storage, and libraries; design, integrate, and manage private clouds, virtual machines, and VMM services in SCVMM 2012; and combine SCVMM with System Center 2012 Operations Manager for enterprise-class monitoring. Progent can assist your business to upgrade from an earlier version of System Center Virtual Machine Manager or from another virtualization management platform, and Progent can show you how you to optimize and repair your existing SCVMM environment so you realize maximum return on investment. Progent can also provide Virtual Machine Manager 2016 migration expertise to assist you to design and implement an efficient upgrade from SCVMM 2012 to Virtual Machine Manager 2016 so you can benefit from new assurance features, high availability VMM storage options, and other improvements.
- Progent's Power BI consultants can assist you to design, install, manage, enhance or troubleshoot your Power BI business analytics solution. Progent's database experts can assist you to prepare your source data for Microsoft Power BI visualizations. Progent can show you how to build and manage an onsite, cloud based, or hybrid network model to run Power BI. For details, see Progent's Power BI integration consulting.
- Cisco Unity Connection, a seamless expansion of Cisco Unified Communications Manager, is a unified voice messaging system that facilitates collaboration by offering flexible set of alternatives for retrieving voice messages within a framework that is easy to implement and maintain. Cisco Unity Connection allows you to access and manage voice messages from your email inbox, web browser, Jabber, a Cisco Unified VoIP endpoint, an iPhone or other smartphone, or a tablet. Cisco Unity Express (CUE), offered in select Cisco ISR routers, provides affordable voicemail, integrated messaging, interactive voice response, and greeting functions for small to medium businesses and enterprise branch offices with up to 500 workers. Progent's Cisco-premier CCIE consultants can provide Cisco Unity Connection and Unity Express (CUE) integration and technical support support to ensure that your voice messaging solution continues to deliver significant business advantage.
- Progent's Duo MFA service plans incorporate Cisco's Duo cloud technology to defend against compromised passwords through the use of two-factor authentication. Duo supports single-tap identity confirmation on iOS, Google Android, and other out-of-band devices. Using 2FA, whenever you log into a secured online account and give your password you are requested to confirm your identity on a unit that only you possess and that is accessed using a different ("out-of-band") network channel. A broad selection of devices can be utilized as this added form of authentication such as a smartphone or watch, a hardware token, a landline phone, etc. You may designate several validation devices. For details about ProSight Duo identity authentication services, see Duo MFA two-factor authentication services for access security.
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If your small business is in Sonoma County
and you need technical support, IT outsourcing, or top-level expertise from a Progent consultant,
call 707-303-4400 or visit Contact Progent.