San Francisco North Bay
Sonoma County, Santa Rosa, Cotati, Healdsburg:

Onsite Service Available in Santa Rosa, Rohnert Park, Sebastopol, Cotati, Windsor, Healdsburg

North SF Bay Area Contact Information:
Progent offers consulting services and onsite technical support throughout the North Bay areas of Marin, Sonoma and Napa Counties.

Progent's IT consulting for small organizations in Santa Rosa are concentrated on customers who need immediate and affordable help for system reliability, security, productivity, administration, or recovery. This brief selection of Progent's engineering support services and technical experience will give you an idea of how Progent can assist your company to increase the business value of your information network.

• Progent's ransomware forensics services involve determining and documenting the ransomware attack's progress across the compromised network from start to finish. Progent's ransomware forensics consultants can save the evidence of a ransomware assault and perform a detailed forensics investigation without impeding the processes required for operational continuity and data restoration. You can use Progent's post-attack forensics documentation to block subsequent ransomware attacks, validate the recovery of encrypted data, and meet insurance carrier and regulatory mandates.
  
  
• NetDocuments is a cloud-based document management system (DMS) built specifically for law practices. Progent can provide the services of NetDocuments consultants who can deliver high-level guidance to help you to design, deploy, manage, optimize, or debug a document management system environment based on NetDocs. To learn about Progent's consulting support for NetDocuments, refer to NetDocuments DMS consulting expertise.
  
  
• Progent has been delivering SharePoint consulting services since the first SharePoint product was published. Progent's SharePoint Server 2013 experts can assist you to manage your existing SharePoint deployment or migrate a newer on-prem release of SharePoint or to SharePoint Online for a cloud-centric or hybrid configuration. For details on upgrading, refer to SharePoint Server 2019 migration services.
  
  
• Progent offers online or onsite access to a certified CCIE consultant to help your business to plan, implement, manage and troubleshoot converged communications environments that incorporate Cisco Unified Communication products in an in-house, cloud-based, or hybrid cloud deployment. Progent's Cisco-certified Unified Communications consultants have extensive backgrounds helping organizations of all sizes to create collaboration ecosystems by providing services that include Cisco Unified Communications Manager (CUCM) and CallManager planning and deployment, Voice over IP and video phones and soft phones configuration, and wireless VoIP phone deployment. Progent can help you with Cisco's extensive portfolio of Unified Communications applications like Cisco Jabber, WebEx Meeting Center, Unity Express, Cisco Unified Contact Center Express (CCX), and Unified Mobility.
  
  
• Progent's most popular enterprise network support services include systems architecture definition, piloting, setting up and repairing networks built around Microsoft products by providing services such as complicated Active Directory and Azure AD configuration, Exchange Server 2019 management, MS Exchange Server 2016 planning and deployment, Microsoft Exchange 2013 consulting, Exchange Server 2010 maintenance, MS SQL Server application development, and Oracle DBA support and programming. For application and infrastructure monitoring and management, Progent offers Microsoft System Center 2016 consulting, System Center 2016 Operations Manager (SCOM 2016) deployment, and Microsoft System Center 2016 Configuration Manager (SCCM 2016) design and integration. For Windows 8.1 integration, Windows 10 migration consulting, Windows 11 deployment consulting, and Microsoft Exchange 2013 Server upgrades, Progent can help with architecture and can also provide local support in deployment at sites in larger cities throughout the U.S. Progent's large team of Cisco CCIE-certified network consulting engineers can help large organizations to fix chronic network issues impacting the reliability or performance of multi-vendor networks. Progent's GIAC, CISSP, and CISA certified network security engineers can provide an impartial and comprehensive network security evaluations to help large businesses validate their compliance with mandated security requirements.
  
  
• Progent can assist small and mid-size organizations to configure collaborative software like SharePoint and Teams to enable their remote workforce to benefit from positive teamwork with fellow workers and other stakeholders. For information about how Progent can help businesses to install and manage collaboration software for an at-home workforce, refer to collaboration solutions support services for at-home workers.
  
  
• Progent's Ransomware 24x7 Hot Line is intended to guide you to take the urgent first step in mitigating a ransomware attack by putting out the fire. Progent's online ransomware expert can help businesses to locate and quarantine infected devices and protect clean resources from being compromised. If your system has been breached by any strain of ransomware, act fast. Get help quickly by calling Progent's Ransomware Hot Line at 800-462-8800. For details, see Progent's Ransomware 24x7 Hot Line.
  
  
• Progent can assist small and mid-size organizations to implement VoIP solutions to provide their teleworkers the benefit of virtual extensions of the company phone system. For details about ways Progent's consultants can assist your remote workforce to deploy and debug VoIP platforms, see VoIP expertise for teleworkers.
  
  
• ProSight Network Audits are a fast and low-cost way for small and medium-size businesses to get an unbiased assessment of the health of their IT system. Powered by some of the leading remote monitoring and management platforms in the industry, and supervised by Progent's world-class group of IT professionals, ProSight Network Audits help you see how well the deployment of your essential network devices adhere to best practices. Both the Basic and Advanced versions of ProSight Network Audit services are available at a low, one-time cost and provide instant benefits such as a cleaner and safer AD implementation. Both options also provide the long-term benefits of cutting-edge remote network monitoring and management technology. These benefits can include easier network management, better compliance with government and industry security requirements, higher utilization of IT assets, quicker problem resolution, more dependable backup and recovery, and less downtime. To learn more about ProSight Network Health Checks and to view sample reports, go to ProSight Network Audits.
  
  
• Progent's Microsoft-certified Microsoft 365 Excel application consultants can help your company to create state-of-the-art Excel-powered applications or provide 1-on-1 training in the powerful capabilities of Microsoft Excel desktop and Microsoft 365 Excel. Progent's experts can also help your business to create and maintain a safe, robust network and communications architecture to host your Excel solutions. Progent's SharePoint Server consultants can show you how use Excel Services to expand the power of Microsoft Office Excel by integrating dynamic spreadsheets into business intelligence portals, dashboards, and scorecards. Progent's Microsoft Dynamics 365 professionals can demonstrate how to share data between Microsoft 365 Excel and other platforms by delivering expertise such as Dynamics GP custom programming and Microsoft Dynamics 365 Business Central/NAV business management software integration.
  
  
• The ProSight Active Security Monitoring (ASM) service offers small and mid-sized businesses the benefits of the identical anti-ransomware tools implemented by many of the world's biggest enterprises including Netflix, Visa, and NASDAQ. By delivering in-line malware filtering, identification, containment, recovery and forensics in a single integrated platform, ProSight Active Security Monitoring lowers total cost of ownership, simplifies management, and promotes rapid operational continuity. The next-generation endpoint protection (NGEP) incorporated in Progent's ProSight ASM was listed by Gartner Group as the "most visionary Endpoint Protection Platform."
  
  
• Microsoft SharePoint Server 2016, designed for local implementations of SharePoint, offers deep integration with Azure-hosted SharePoint Online and Microsoft 365 to allow hybrid network models that seamlessly unify local and cloud resources. Other improvements include fast deployment with the MinRole role-based topology feature, increased scale, higher performance, tighter cybersecurity, advanced analytics with Power BI integration, and a more engaging client interface for collaboration and sharing. Progent's Microsoft-certified consultants offer economical remote and onsite consulting expertise, application development, and troubleshooting support for businesses of any size who want to upgrade to SharePoint 2016 or SharePoint Online from prior versions of SharePoint. Progent can also help you to plan and implement a cost-effective migration from SharePoint 2016 to SharePoint 2019 on prem, SharePoint Online, or a hybrid environment that incorporates local and cloud infrastructure into a seamless information management system. To find out more, see SharePoint 2016 migration and hybrid integration consulting services.
  
  
• System Center 2016 delivers important enhancements for managing hybrid cloud environments by offering comprehensive integration with Windows Server 2016 servers, Windows 10 clients; seamless integration of heterogeneous environments that incorporate Linux, Microsoft Hyper-V and VMware; and expanded cloud support including closer integration with Intune for iPhone and Android smartphone administration plus native integration with Operations Management Suite for cloud-enhanced analytics and reporting. Progent's System Center 2016 consultants can provide advanced online and on-premises support for all components of System Center 2016 including Operations Manager (SCOM), Configuration Manager, Virtual Machine Manager, Data Protection Manager (SCDPM), Orchestrator, and Service Manager. Progent can assist your business to plan and configure a new implementation of Microsoft System Center 2016, expand or tune your current one, upgrade efficiently from a prior release of System Center, or debug your System Center solution.
  
  
  
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If your small business is in Sonoma County and you need technical help, IT outsourcing, or high-level services from a Progent engineer, call 707-303-4400 or visit Contact Progent.