Onsite Service Available in Santa Rosa, Rohnert Park, Sebastopol, Cotati, Windsor, Healdsburg

North SF Bay Area Contact Information:
Progent offers consulting services and onsite technical support throughout the North Bay areas of Marin, Sonoma and Napa Counties.

Onsite IT Consulting
Progent locations in North SF Bay Area

City Address Phone Link
Napa 2180 Jefferson St
Napa, CA 94559
United States
(707) 819-9099 Napa Network Support Services
Petaluma 755 Baywood Drive, 2nd Floor
Petaluma, CA 94954
United States
(707) 772-1334 Petaluma Network Support Services
San Rafael 4040 Civic Center Drive, Suite 200
San Rafael, CA 94903
United States
(415) 526-1400 San Rafael Network Support Services
Santa Rosa 131 Stony Circle, Suite 500
Santa Rosa, CA 95401
United States
(707) 303-4400 Santa Rosa Network Support Services


Progent's IT consulting for small organizations in Santa Rosa are concentrated on customers who need immediate and affordable help for system reliability, security, productivity, administration, or recovery. This brief selection of Progent's engineering support services and technical experience will give you an idea of how Progent can assist your company to increase the business value of your information network.



  • Progent's ransomware forensics services involve determining and documenting the ransomware attack's progress across the compromised network from start to finish. Progent's ransomware forensics consultants can save the evidence of a ransomware assault and perform a detailed forensics investigation without impeding the processes required for operational continuity and data restoration. You can use Progent's post-attack forensics documentation to block subsequent ransomware attacks, validate the recovery of encrypted data, and meet insurance carrier and regulatory mandates.

  • NetDocuments is a cloud-based document management system (DMS) built specifically for law practices. Progent can provide the services of NetDocuments consultants who can deliver high-level guidance to help you to design, deploy, manage, optimize, or debug a document management system environment based on NetDocs. To learn about Progent's consulting support for NetDocuments, refer to NetDocuments DMS consulting expertise.

  • Progent has been delivering SharePoint consulting services since the first SharePoint product was published. Progent's SharePoint Server 2013 experts can assist you to manage your existing SharePoint deployment or migrate a newer on-prem release of SharePoint or to SharePoint Online for a cloud-centric or hybrid configuration. For details on upgrading, refer to SharePoint Server 2019 migration services.

  • Progent offers online or onsite access to a certified CCIE consultant to help your business to plan, implement, manage and troubleshoot converged communications environments that incorporate Cisco Unified Communication products in an in-house, cloud-based, or hybrid cloud deployment. Progent's Cisco-certified Unified Communications consultants have extensive backgrounds helping organizations of all sizes to create collaboration ecosystems by providing services that include Cisco Unified Communications Manager (CUCM) and CallManager planning and deployment, Voice over IP and video phones and soft phones configuration, and wireless VoIP phone deployment. Progent can help you with Cisco's extensive portfolio of Unified Communications applications like Cisco Jabber, WebEx Meeting Center, Unity Express, Cisco Unified Contact Center Express (CCX), and Unified Mobility.

  • Progent's most popular enterprise network support services include systems architecture definition, piloting, setting up and repairing networks built around Microsoft products by providing services such as complicated Active Directory and Azure AD configuration, Exchange Server 2019 management, MS Exchange Server 2016 planning and deployment, Microsoft Exchange 2013 consulting, Exchange Server 2010 maintenance, MS SQL Server application development, and Oracle DBA support and programming. For application and infrastructure monitoring and management, Progent offers Microsoft System Center 2016 consulting, System Center 2016 Operations Manager (SCOM 2016) deployment, and Microsoft System Center 2016 Configuration Manager (SCCM 2016) design and integration. For Windows 8.1 integration, Windows 10 migration consulting, Windows 11 deployment consulting, and Microsoft Exchange 2013 Server upgrades, Progent can help with architecture and can also provide local support in deployment at sites in larger cities throughout the U.S. Progent's large team of Cisco CCIE-certified network consulting engineers can help large organizations to fix chronic network issues impacting the reliability or performance of multi-vendor networks. Progent's GIAC, CISSP, and CISA certified network security engineers can provide an impartial and comprehensive network security evaluations to help large businesses validate their compliance with mandated security requirements.

  • Progent can assist small and mid-size organizations to configure collaborative software like SharePoint and Teams to enable their remote workforce to benefit from positive teamwork with fellow workers and other stakeholders. For information about how Progent can help businesses to install and manage collaboration software for an at-home workforce, refer to collaboration solutions support services for at-home workers.

  • Progent's Ransomware 24x7 Hot Line is intended to guide you to take the urgent first step in mitigating a ransomware attack by putting out the fire. Progent's online ransomware expert can help businesses to locate and quarantine infected devices and protect clean resources from being compromised. If your system has been breached by any strain of ransomware, act fast. Get help quickly by calling Progent's Ransomware Hot Line at 800-462-8800. For details, see Progent's Ransomware 24x7 Hot Line.

  • Progent can assist small and mid-size organizations to implement VoIP solutions to provide their teleworkers the benefit of virtual extensions of the company phone system. For details about ways Progent's consultants can assist your remote workforce to deploy and debug VoIP platforms, see VoIP expertise for teleworkers.

  • ProSight Network Audits are a fast and low-cost way for small and medium-size businesses to get an unbiased assessment of the health of their IT system. Powered by some of the leading remote monitoring and management platforms in the industry, and supervised by Progent's world-class group of IT professionals, ProSight Network Audits help you see how well the deployment of your essential network devices adhere to best practices. Both the Basic and Advanced versions of ProSight Network Audit services are available at a low, one-time cost and provide instant benefits such as a cleaner and safer AD implementation. Both options also provide the long-term benefits of cutting-edge remote network monitoring and management technology. These benefits can include easier network management, better compliance with government and industry security requirements, higher utilization of IT assets, quicker problem resolution, more dependable backup and recovery, and less downtime. To learn more about ProSight Network Health Checks and to view sample reports, go to ProSight Network Audits.

  • Progent's Microsoft-certified Microsoft 365 Excel application consultants can help your company to create state-of-the-art Excel-powered applications or provide 1-on-1 training in the powerful capabilities of Microsoft Excel desktop and Microsoft 365 Excel. Progent's experts can also help your business to create and maintain a safe, robust network and communications architecture to host your Excel solutions. Progent's SharePoint Server consultants can show you how use Excel Services to expand the power of Microsoft Office Excel by integrating dynamic spreadsheets into business intelligence portals, dashboards, and scorecards. Progent's Microsoft Dynamics 365 professionals can demonstrate how to share data between Microsoft 365 Excel and other platforms by delivering expertise such as Dynamics GP custom programming and Microsoft Dynamics 365 Business Central/NAV business management software integration.

  • The ProSight Active Security Monitoring (ASM) service offers small and mid-sized businesses the benefits of the identical anti-ransomware tools implemented by many of the world's biggest enterprises including Netflix, Visa, and NASDAQ. By delivering in-line malware filtering, identification, containment, recovery and forensics in a single integrated platform, ProSight Active Security Monitoring lowers total cost of ownership, simplifies management, and promotes rapid operational continuity. The next-generation endpoint protection (NGEP) incorporated in Progent's ProSight ASM was listed by Gartner Group as the "most visionary Endpoint Protection Platform."

  • Microsoft SharePoint Server 2016, designed for local implementations of SharePoint, offers deep integration with Azure-hosted SharePoint Online and Microsoft 365 to allow hybrid network models that seamlessly unify local and cloud resources. Other improvements include fast deployment with the MinRole role-based topology feature, increased scale, higher performance, tighter cybersecurity, advanced analytics with Power BI integration, and a more engaging client interface for collaboration and sharing. Progent's Microsoft-certified consultants offer economical remote and onsite consulting expertise, application development, and troubleshooting support for businesses of any size who want to upgrade to SharePoint 2016 or SharePoint Online from prior versions of SharePoint. Progent can also help you to plan and implement a cost-effective migration from SharePoint 2016 to SharePoint 2019 on prem, SharePoint Online, or a hybrid environment that incorporates local and cloud infrastructure into a seamless information management system. To find out more, see SharePoint 2016 migration and hybrid integration consulting services.

  • System Center 2016 delivers important enhancements for managing hybrid cloud environments by offering comprehensive integration with Windows Server 2016 servers, Windows 10 clients; seamless integration of heterogeneous environments that incorporate Linux, Microsoft Hyper-V and VMware; and expanded cloud support including closer integration with Intune for iPhone and Android smartphone administration plus native integration with Operations Management Suite for cloud-enhanced analytics and reporting. Progent's System Center 2016 consultants can provide advanced online and on-premises support for all components of System Center 2016 including Operations Manager (SCOM), Configuration Manager, Virtual Machine Manager, Data Protection Manager (SCDPM), Orchestrator, and Service Manager. Progent can assist your business to plan and configure a new implementation of Microsoft System Center 2016, expand or tune your current one, upgrade efficiently from a prior release of System Center, or debug your System Center solution.



    More Facts

If your small business is in Sonoma County and you need technical help, IT outsourcing, or high-level services from a Progent engineer, call 707-303-4400 or visit Contact Progent.



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    Progent provides national remote technical support and consulting services for businesses that operate Apple Mac OS X networks or whose IT systems feature a mix of macOS and Mac OS X with Microsoft Windows technology. Progent's experts can provide macOS and Mac OS X users a range of IT services such as desktop support, upgrading to the most recent version of Mac OS X from other earlier editions of Apple macOS and Mac OS X, plus help with macOS and Mac OS X applications. Progent's specialists in Apple technology can also help your business with Apple iPhone and iPad synchronization and troubleshooting, or moving to Apple's iCloud services. Remote network consulting offers maximum leverage for your information technology budget by protecting user productivity and shortening the hours charged for computer analysis and repair. Advanced online support utilities and skilled service specialists and consultants allow Progent to solve most IT issues without squandering time and expense by going to your site. In the vast majority of cases your network problems can be remediated over the phone or through a combination of telephone help and online access. Progent can make available Cisco CCIE network experts and CISSP premier security professionals to assist with the most challenging system issues.

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    24x7 Microsoft Exchange Server 2016 Migration Planning Online Help

    Progent can help you in any and all facets of your upgrade to Microsoft Exchange Server 2016 such as planning high availability infrastructure for a local, Microsoft cloud connected or hybrid environment; CAL licensing requirements for Exchange 2016 Server and Windows Server 2012 R2+; migrating mailboxes; Windows Hyper-V design; specifying storage capacity required for your virtual machines, mailbox databases and logs; setting up HLB for fault-tolerant CAS services; designing, setting up and validating Exchange Servers and Windows Servers and Database Availability Groups (DAGs); setting up collaboration with SharePoint; updating the firewall; resolving SSL issues; performing client integration with Office 2010 or greater or Microsoft 365; and setting up Outlook on the web.

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  • Exchange 2003 Upgrade Online Consulting
    Exchange 2003 Online Troubleshooting

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  • Exchange 2016 Mailbox migration On-site Technical Support Setup and Support Microsoft Exchange 2016 Migration Planning

  • Cisco Security Integration Specialist
    Cisco VoIP Outsourced IT Support

    Progent can help you to deploy Cisco's infrastructure products to build a robust foundation for your onsite, private cloud, or hybrid-cloud data center and streamline operations in vital areas such as resource utilization, security and compliance, versatility, uptime, and recoverability.

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    Support Desk Sharing Online Technical Support

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    Microsoft 365 mail flow Consulting

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    24-Hour Microsoft Azure integration Professionals

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  • Microsoft Certified Forefront TMG 2010 Computer Engineer
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    Forefront TMG 2010 is based on the proven security capabilities of Microsoft ISA Server and provides a easily managed Internet gateway that delivers a one-server platform for an array of security functions such as an application layer and network layer firewall, URL monitoring and filtering, antimalware, intrusion protection, application proxy, Virtual Private Network management, plus HTTP/HTTPS inspection. Forefront Threat Management Gateway includes advanced web security logging and reporting features, allows custom reports generated by Microsoft SQL Server, integrates with Active Directory to simplify policy enforcement, and can be deployed as a virtual machine to lower expenses and improve recoverability. Progent's Microsoft-certified engineers can assist your company to design and execute test and production deployments; integrate Forefront TMG 2010 with Windows Server 2008 R2, Active Directory, SQL Server, Exchange Server 2010, and Microsoft SharePoint; set up Microsoft Forefront Threat Management Gateway to run on a virtual machine with Microsoft Windows Hyper-V; and provide continuing consulting and repair services. Progent can also help your organization to upgrade smoothly to Microsoft Forefront Threat Management Gateway from Microsoft ISA Server 2006 or 2004.

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  • Small Business IT Consultant Sebastopol California
  • Specialist Linux Network Monitoring, Nagios and MRTG After Hours Linux Network Monitoring Remote Support




  • Les Kent has a 35-year history of effective network integration, corporate administration, sales, and operations. He has shown a talent for creating sophisticated information technology solutions during his time as as a network designer, programmer, project manager, implementation consultant, and problem solver for small businesses, new ventures, and global corporations.

  • Specialist Windows 11 Microsoft Deployment Toolkit Microsoft Certified Windows 11 Compatibility Testing Integration Company

  • High-Availability Data Centers Consult
    High-Availability Data Centers Consultant

    Progent's Data Center engineers can help you identify fault-tolerant data centers that match the particular needs of your company. High availability off-site data centers are particularly attractive to small companies due to of their low cost and convenience compared to pursuing a do-it-yourself strategy. Attempting to build an on-site data center that offers even a basic degree of fault tolerance is too expensive for typical small organizations. Progent can help you reap all the benefits of high availability data centers and fault tolerant colo sites by providing a complete array of engineering and maintenance services.

  • Specialists Email Encryption Key Management Email Quarantine Consult
  • Specialists Operations Manager Online Support Services System Center Operations Manager
  • Northern California Emergency Computer Consultation Sonoma County
  • Supplemental Support Desk Cost Savings Online Help Top Rated Shared Computer Support Help Desk Costs Online Consulting
  • Support Nagios MRTG for Linux Specialist
  • Support and Help Exchange 2019 Mailbox Migration Exchange 2019 DLP Integration Services
  • Technology Consulting Services SharePoint Server 2019 24-Hour SharePoint Server 2016 Support and Setup
  • Teleworkers Santa Rosa Consulting and Support Services - IP Voice Technology Consultants Santa Rosa, CA Work at Home Employees Santa Rosa Assistance - VoIP Technology Guidance Rohnert Park, CA
  • Top Quality Ransomware Recovery Readiness Check Engineers Ransomware Recovery Readiness Analysis Professional
  • Top Quality Small Business Professionals Small Company Technical Support Services
  • Top Quality Wi-Fi Site Survey Consulting Emergency 802.11x Wi-Fi Site Survey On-site Technical Support
  • Top Ranked Santa Rosa Consulting Services for IT Support Firms Sebastopol CA Santa Rosa, CA Expertise for Network Support Firms nearby Santa Rosa - Seamless Short-Term Staff Expansion
  • Sonoma County Integration Companies California
  • Training Professional Office Word for Mac 24x7 Train Office Excel for Mac

  • Windows Server 2012 R2 Virtual Fibre Channel Support and Integration
    Specialist Windows Server 2012R2 upgrade

    Progent's certified consultants can assist you to evaluate the advantages of Windows Server 2012 R2 for your company, create test environments and rollout strategies, tune your infrastructure for on-premises, multi-site, cloud-based, and hybrid environments, train your IT management, team, create an enterprise-wide security plan, automate IT administration, assist with creating applications, and generate and test a disaster recovery/business continuity plan.

  • Troubleshooting Extended Support Desk Help Desk Sharing IT Services
  • Upgrade Consultants Solaris Solaris to Windows Upgrade Consulting
  • Urgent Solaris Security Audit Services Sun Solaris Security Team
  • Watchguard Protect 24x7 IPsec VPN Security Services

  • Services Documentation Integration Support
    Configuration Service Database

    Progent uses a sophisticated service reporting system that stores and formats complete documentation for all billed services. Unlike many freelance consultants or local service organizations who offer minimal documentation or details of services done, each service delivered by Progent is accompanied by full documentation. Each Progent consultant has use of the support documentation transmitted by each consultant to each client. The discipline of detailing and archiving service records results in more effective service and eliminates a slew of typical problems such as when a service client is effectively held captive to a consultant who won't release the keys to the kingdom.

  • Wave 2 Wi-Fi controller Online Support Remote Consulting 5500 Wireless Controller
  • White Paper IT Outsourcing Model IT Outsourcing Advantages Article
  • Windows 7 Wireless Specialists Consulting Windows 7
  • Windows 8.1 Security Computer Engineer Microsoft Windows 8.1 Evaluation Network Consulting
  • Windows Server 2016 Technology Consulting Cotati, Windsor CA Santa Rosa Sonoma County Windows Solution Provider
  • Windows, UNIX, Solaris Technical Consultant UNIX, Windows Technology Professional
  • Work at Home Employees Assistance - Santa Rosa - Help Desk Solutions Assistance Cotati, Windsor CA Santa Rosa Offsite Workforce Call Desk Solutions Assistance Rohnert Park, CA

  • MS SQL Server 2008 Professional
    Microsoft SQL 2008 Support Services

    Microsoft SQL Server 2008 delivers indispensable, standardized tools to computer experts as well as to information workers, reducing the complexity of designing, deploying, managing, and accessing company information and analytical applications on platforms ranging from mobile devices to enterprise data networks. The complexity and integration requirements of Microsoft SQL Server 2008 require an IT consulting firm with hands-on expertise and wide knowledge in designing and deploying data-driven, comprehensive business IT solutions. The expertise of Progent's Microsoft-certified engineering staff, with an average of more than 10 years of professional work supporting Microsoft technology, assures you success in planning, deploying and supporting Microsoft SQL Server 2008 applications that are well integrated with the Microsoft .NET environment.

  • Work at Home Employees Consulting nearby Santa Rosa - Collaboration Solutions Expertise Cotati, Windsor CA Healdsburg CA Telecommuters Santa Rosa Consultants - Collaboration Systems Guidance

  • ransomware cleanup and file restore Consulting
    Locky ransomware recovery Specialist

    Progent's experienced ransomware recovery experts can help you to rebuild a network victimized by a ransomware cryptoworm like Ryuk, Dharma, NotPetya, or MongoLock.

  • Work from Home Employees Santa Rosa Consulting and Support Services - Cloud Integration Technology Consulting Experts Santa Rosa Sonoma County 24x7 Work at Home Employees Assistance - Santa Rosa - Cloud Integration Solutions Consultants Healdsburg CA
  • California North Bay Computer Services
  • scom 2016 Support Outsourcing scom 2016 Linux monitoring Remote Technical Support

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