Onsite Service Available in San Joaquin County, Stockton, Tracy, Manteca, Lodi, Escalon, Lathrop, Ripon

Sacramento Central Valley Contact Information:
Progent offers consulting services and onsite technical support throughout the Sacramento Metro Area.

Onsite IT Consulting
Progent locations in Sacramento Central Valley

City Address Phone Link
Modesto 931 10th Street
Modesto, CA 95354
United States
(209) 653-5404 Modesto Network Support Services
Rancho Cordova 1750 Prairie City Road
Folsom, CA 95630
United States
(571) 302-7958 Rancho Cordova Network Support Services
Roseville 2999 Douglas Blvd.
Roseville, CA 95661
United States
(916) 910-1200 Roseville Network Support Services
Sacramento 1100 North Market
Sacramento, CA 95834
United States
(916) 273-1400 Sacramento Network Support Services
Stockton 4719 Quail Lakes Dr
Stockton, CA 95207
United States
(209) 677-1007 Stockton Network Support Services
Vacaville 3336 N Texas St, Suite 248
Fairfield, CA 94533
United States
(707) 470-1313 Vacaville Network Support Services


Progent's certified professionals can deliver a broad assortment of consulting and support assistance for computer systems based on any mix of Microsoft, Cisco, Apple macOS and OS X, or Linux platforms. Network support services offered to small companies in the Stockton neighborhood by Progent's staff of Microsoft technical professionals include:



  • Progent's Standard Help Desk Services offer an end-to-end solution that manages all facets of remote desktop support from service requests through trouble ticket generation, managing ownership, remote desktop control, status tracking, problem resolution, and and metrics. Designed for smaller businesses with few dedicated service personnel for end users, Progent's Standard Help Desk Services provide remote support at a substantial savings from Progent's normal Level 1 desktop support rates. Progent can also provide fast on-demand escalation to subject matter consultants to resolve complex issues. For more information, see Progentís online Call Center services for small organizations.

  • Recent strains of ransomware not only scramble critical on-line data files but also infiltrate all available system restores and backups. Progent's seasoned ransomware cleanup experts can assist you to reconstruct a network damaged by a ransomware attack such as Ryuk, WannaCry, Hermes, Cerber, TeslaCrypt, or Locky. For more information, see ransomware removal and system recovery expertise.

  • Progent's Power BI experts can assist you to design, install, manage, update or debug your Power BI solution. Progent can also assist you to prep your target data for Microsoft Power BI reports and dashboards. Progent can show you how to implement and administer an onsite, cloud based, or hybrid environment for Power BI. To learn more, visit Progent's Power BI consulting services.

  • Progent's consulting services for fault tolerant IT systems offer access to Microsoft and Cisco-certified consulting professionals who will show you how to build a robust computing environment that incorporates essential technologies and procedures for mission critical applications. Progentís engineering professionals can assist you to configure a network infrastructure with features that include redundant Internet connections, network load balancing, zero-downtime data centers, multi-site backup, fault tolerant interoffice connections, and high-reliability multi-location systems. Progent can also provide workplace recovery preparedness consultants to help you plan, validate, and document a disaster recovery procedure founded on leading practices.

  • Barracuda Backup is a low-cost, subscription backup and disaster recovery service for small and medium-size businesses. A Barracuda Backup solution can incorporate a purpose-built hardware appliance built by Barracuda or a virtual appliance with comparable features but which uses your own storage infrastructure. Barracuda Backup protects critical company data generated locally, at one or more remote locations, or in the cloud. For disaster recovery, you can replicate data to the Barracuda Cloud, to Amazon AWS, or to any site with a physical or virtual Barracuda appliance. Progent is a certified Barracuda partner and Progent's Barracuda Backup consulting experts offer a wide array of consulting services to assist your business to design, configure, manage and troubleshoot a BDR system built on Barracuda technology. For details, visit Barracuda Backup and disaster recovery consulting.

  • Progent's Microsoft Azure cloud integration consultants can help you with any stage of Azure cloud migration including requirements definition, readiness evaluation, system architecture, pilot testing, deployment, centralized administration, performance optimization, license controls, disaster recovery preparedness, security planning, and regulatory compliance validation. Progent can help your IT staff to configure and troubleshoot firewalls and VPN connections so your clients can safely access to Azure services, and Progent's Microsoft-certified consulting experts can help you set up critical Microsoft technologies to work in the cloud including Microsoft Windows Server, Exchange Server, SQL Server and Skype for Business. Progent can also assist your organization to set up a hybrid environment that transparently integrates physical datacenters with Azure-based resources.

  • Microsoft's virtual desktop solutions lower the work required for IT administrators to set up software programs so that they are standardized across an entire user base, offer the power to control rights to critical data, and allow fast deployment of additional or updated workstations. With Windows Server 2016, the Terminal Services tool has been enhanced and renamed Remote Desktop Services (RDS). Microsoft's innovative Virtual Desktop Infrastructure (VDI) that powers Remote Desktop Services simplifies desktop connectivity, enhances responsiveness, strengthens security, centralizes administration, and provides a nearly transparent user experience. Progent's desktop virtualization consultants can help your company to evaluate the strategic advantages of Microsoft's virtual desktop technologies, set up pilot and production environments, optimize your network architecture to support virtual desktops effectively, evaluate and remediate security problems, and train your network administrators to utilize best practices to gain maximum payback from desktop virtualization.

  • Progent's backup experts can provide help for a broad array of utilities and technologies that provide solutions for backing up Windows, Mac, and Linux/UNIX physical and virtual servers and desktops as well as laptops and smartphones. Progent can help you with all major data protection platforms by delivering services such as Altaro VM Backup consulting, Barracuda Backup and disaster recovery preparedness expertise, and DoubleTake/Carbonite solutions. Progent also offers help with Acronis, Mozy, Retrospect, Time Machine, Symantec Backup Exec, BackupAssist, CrashPlan, and Oracle Solaris FLARs. For large organizations, Progent offers VMware Site Recovery Manager expertise. In addition, Progent's ProSight Data Protection Services (DPS) are available to small and mid-sized organizations as an affordable and fully managed service for reliable backup and disaster recovery (BDR).

  • Progentís BI reporting experts can provide remote and on premises consulting to assist you with any aspect of business intelligence reporting from troubleshooting or modernizing reports to planning and implementing a comprehensive BI environment. Progent's management reporting consultants can assist you to support your current BI system, assist you to migrate reports from a discontinued reporting product to a current one, and deliver custom remote training to meet your specific needs. Progentís business reporting and analytics consultants can provide expertise in the leading business intelligence reporting and visualization platforms such as the SQL Server business intelligence stack (Integration Services, Analysis Services, and Reporting Services), Microsoft Management Reporter/FRx, Office Access, Crystal Reports, Power BI, Excel business analytics add-ins such as Power Pivot, Power Query and Power View, and Report Builder.

  • SQL Server 2016 introduces significant enhancements in speed, capacity, data security, uptime, BOYD integration, and built-in analytics and reporting. Innovations include PolyBase for handling relational and non-relational files in one appliance for data warehousing, Jason support, Row-level Security, Mobile Report Publisher, and seamless control over on-premises and cloud-resident operations and services. Progent's Microsoft-certified SQL Server 2016 consultants offer online and onsite expertise to help organizations of any size to plan, deploy, manage or debug any version of SQL Server 2016. Progent can also help you to interface SQL Server 2016 with all key Microsoft products such as Windows Server and Hyper-V, Exchange Server 2016, SharePoint, Microsoft Dynamics GP, Skype for Business, and System Center Operations Manager (SCOM).



    More Facts

If your small business is in San Joaquin County and you are looking for technical support, IT outsourcing, or high-level expertise from a Microsoft or Cisco certified engineer, call 209-929-1133 or visit Contact Progent.



An index of content::

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    Progent's Microsoft-certified ISA Server consulting experts have extensive backgrounds configuring Microsoft ISA Server-based security solutions for IT networks with many offices, mobile users, and mission-critical web applications. Progent's ISA Firewall consultants are available to assist your company in designing and deploying a configuration of ISA 2000 Server or ISA 2004 Server that meets your information security needs without overly limiting your IT system accessibility. Progent's consulting professionals can help you upgrade from Microsoft Proxy Server from Microsoft ISA 2000 to Microsoft ISA 2006 Enterprise Edition Server or Microsoft ISA 2006 Standard Edition Server.

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    Progent provides national remote phone support and troubleshooting services for businesses that run Apple macOS and OS X networks or whose IT systems feature a mix of Mac and Microsoft products. Progent's consultants can provide Mac users a variety of services such as desktop support, upgrading to the latest version of macOS from legacy editions of macOS or OS X, plus help with Mac applications. Progent can also assist you with Apple iPhone and iPad synchronization and troubleshooting, or moving to Apple's iCloud. Online network consulting offers maximum leverage for your IT dollar by preserving client productivity and shortening the time billed for computer repair services. Sophisticated online support technology and skilled service specialists and engineers allow Progent to handle most IT issues without wasting time and expense by going to your location. In the vast majority of cases your IT issues can be remediated over the phone or via a combination of telephone support and online access. Progent can offer the services of Cisco CCIE infrastructure experts and CISM and CISSP premier security specialists to help with the most challenging system problems.

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    Progent's certified IT consultants offer Windows Server 2016 migration consulting to assist organizations of all sizes to design and carry out an efficient move to Windows Server 2016 and Hyper-V 2016 based on an on-premises, cloud, or hybrid architecture. Progent can assist your company to evaluate the business benefits of Windows Server 2016 for your enterprise and can help you with any aspect of designing, configuring, managing or troubleshooting your Windows Server 2016 and Hyper-V 2016 ecosystem. Progent can help your organization to take advantage of the many innovative high-availability and security capabilities of Windows Server 2016 and Hyper-V 2016 like Windows Containers, Shielded Virtual Machines, Credential Guard and Remote Credential Guard, JIT Privileged Access Management, Virtual Machine software load, Storage Replica for zero-data-loss disaster recovery, plus multi-domain clusters.

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    Progent's Cisco CCIE-certified network infrastructure experts can provide advanced support for Cisco Unified Communications Manager (CUCM) (formerly CallManager). Progent can help you to integrate VoIP phones, design dial plans, set up SIP trunking and PSTN connections, deploy Cisco ISR G2 routers with CUBE support, and deploy UCS server failover solutions.

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    Progent's Citrix consultants can assist your organization to assess the business benefits of the available editions of Citrix Essentials for Hyper-V, assist you to integrate Citrix management tools with your Hyper-V environment, and show you how to deploy Citrix Essentials for Hyper-V to improve the responsiveness, uptime, consistency, and recoverability of your virtualized environment while reducing the cost of equipment and operations and simplifying administrative tasks.

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  • SharePoint Server 2007 Integration Services
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    Progentís Microsoft-certified consultants can provide companies of any size consulting, technical support, and development services for SharePoint and SharePoint Online. SharePoint is an enterprise platform that utilizes web-based technology for efficiently coordinating people, teams and data. SharePoint Server provides a common location for your workers or customers to access, organize, distribute and interact with relevant information, documents, and software and to communicate with other people. Microsoft SharePoint allows faster and better decisions, more efficient sharing across teams and more economical business processes. Windows SharePoint Services join employees, clients, teams and major tasks with the information theyíve created in a way that makes data convenient to find, download and apply. Progent's SharePoint experts can assist you to maintain your existing SharePoint environment or upgrade to the latest version of SharePoint.

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    Progent's Microsoft-certified consultants can assist you to plan for, implement, and operate System Center 2012 R2 Configuration Manager (SCCM 2012). Progent can assist you to upgrade efficiently to SCCM 2012 from a legacy change management solution or help you to enhance your current SCCM 2012 environment to support your changing business requirements. In addition, Progent can help you to build a software foundation that takes full advantage of SCCM 2012 by delivering advanced consulting support for related Microsoft technologies such as Active Directory Domain Services, SQL Server and SQL Server Reporting Services (SSRS), and IIS.

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    Microsoft SQL Server 2016 offers significant enhancements in speed, scale, security and compliance, high-availability, BOYD support, and integrated analytics and reporting. New features include PolyBase for handling structured and unstructured files in one appliance for big data applications, Jason integration, Row-level Security, Mobile Reports, and centralized management of local and cloud-resident operations and services. Progent's Microsoft-certified consultants can provide online and onsite expertise to help businesses of all sizes to implement, manage or debug any version of SQL Server 2016. Progent can also assist you to integrate SQL Server 2016 with all core Microsoft technologies such as Windows Server and Hyper-V, Exchange Server 2016, SharePoint, Microsoft Dynamics CRM and GP, Skype for Business, and System Center Operations Manager.

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    Progent's Cisco Meraki Wi-Fi access point experts offer remote and on-premises support services to assist businesses of any size to design, install, manage, upgrade or repair Wi-Fi networks that utilize Cisco Meraki APs. Progent can help your business to configure and support Meraki-based wireless infrastructure for sites that can range from a teleworker's home or a branch office all the way to a campus or a multi-site enterprise. Progent can also help you to integrate other Cisco products including Catalyst and Nexus switches, ASR routers and ASA firewalls to create a seamless network infrastructure that delivers the same connectivity, performance, security, ease of management and availability for wired and wireless clients regardless of their location or device.

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    Even if your business has a minimal network support staff and a modest IT budget, your information system can still feature the same high reliability and performance that once needed a large in-house service organization. Progent's 24x7 Network Support Services for small businesses combine the expertise of skilled Microsoft-expert and Cisco-premier IT consultants, the latest network management products for 24x7 monitoring and alerts, and cost-effective support programs such as a help desk call center to keep your mission-critical network applications and hardware operating.

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    Progent's Wi-Fi site survey and predictive modeling assist you to plan, implement and debug a Wi-Fi LAN optimized for your facilities, offering you a WLAN that delivers the reception, performance, capacity, QoS, data protection, and hand-off ability your company requires. Wi-Fi survey services from Progent include online predictive modeling for designing a wireless LAN and onsite site survey services for validating, tuning, and debugging an operational Wi-Fi LAN.

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    Progent's Microsoft-certified experts have 20 years of background providing electronic messaging and unified email/telephony solutions for businesses. Progent offers economical Microsoft Exchange Server support services to strengthen email security and virus defense, provide high availability email, and implement remote and mobile email access. Progentís Microsoft Exchange consulting and support offerings can aid you in planning and implementing a Microsoft Exchange upgrade or a migration from a legacy SMPT server or older Microsoft Email software such as Exchange 5.5 to Microsoft Exchange Server 2010.

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    Progentís Microsoft consultants provide small and medium size businesses enterprise-class consulting services for SMS Server and Configuration Manager 2007, Microsoft's solutions for update and configuration management. Configuration Manager is Microsoft's new title for the change management solution previously known as Systems Management Server. Configuration Manager offers a variety of new features to Systems Management Server including comprehensive automation, integrated Windows Vista Windows Server 2008 support, NAP security support, and boot image management. Progentís certified consulting professionals can show you how to use Systems Management Server or Configuration Manager 2007 economically for streamlined operating system and application deployment, security patch control, software tracking, and licensing reconciliation. Progent's consultants can also help you to migrate smoothly from Microsoft Systems Management Server 2003 to Configuration Manager.

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    Microsoft SQL Server 2005 delivers powerful, familiar tools to IT professionals as well as to network users, reducing the difficulty of designing, integrating, managing, and accessing enterprise information and database applications in environments ranging from handheld devices to corporate information systems. The sophistication and interconnectivity requirements of Microsoft SQL Server 2005 require a network consulting firm with hands-on experience and broad knowledge in planning and deploying data-driven, end-to-end business IT solutions. The expertise of Progent's Microsoft-certified engineering staff, with an average of more than 10 years of professional work involving Microsoft integration, assures you success in designing, configuring and managing Microsoft SQL Server 2005 solutions that are well integrated with the Microsoft .NET platform.

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    Progent's Microsoft-certified consultants offer remote or onsite expertise to help companies of all sizes to plan, implement, manage, and repair a backup-and-restore solution built around System Center 2012 Data Protection Manager. Progent's consultants can help you to upgrade from older releases of SCDPM or from another backup/recovery system, and Progent can integrate your Data Protection Manager deployment for on premises, cloud, or hybrid environments. Progent can provide occasional support for fixing particularly challenging issues, or full project management services. Progent can also assist you to design SCDPM 2012 into a comprehensive disaster recovery strategy.

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    Progent's data protection experts can assist your company to design, implement and troubleshoot a backup/restore plan based on MSP360 software. MSP360 enables file or image-based backup/recovery for VMs and physical machines, works with all leading public clouds, and permits you to create a data protection ecosystem with a minimum Recovery Time Objective (RTO) and a granular Recovery Point Objective (RPO). With ProSight Data Protection Services 360 Backup, Progent can provide comprehensive monitoring and remote management of your backup system to prevent data loss resulting from human miscues, computer glitches, ill-intentioned insiders, and malware attacks like ransomware. For details, see ProSight DPS 360 Backup services.

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    If your company is developing UNIX or Linux software in an environment that has Windows-based servers, desktops, and office applications, Progent offers full-service information technology outsourcing that frees you to concentrate on your area of strategic expertise while avoiding the constant hassle of managing your company information system. Through the use of smart network monitoring and by delivering remote and on-site assistance when your business needs it, Progent represents an affordable alternative for maintaining an IT system that features high reliability, protection, and efficiency. Progent's UNIX/Linux developer assistance services feature full-service information technology outsourcing, virtual server infrastructure, remote and on-site service and repair, network monitoring services, and Help Desk services.

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    Progent can assist you to design and manage cost-effective ecosystems that support Windows and Linux systems and applications in either cloud-centric systems or in hybrid topologies that combine local resources as well as cloud services. To help you to integrate public cloud services with networks, Progent offers a range of cloud integration services that include Microsoft Azure hybrid cloud planning and deployment consulting, Amazon AWS cloud migration, and Amazon Web Marketing Service programming and troubleshooting. Progent has 20 years of experience delivering high-level consulting support remotely, and Progent can help you successfully carry out your cloud migration projects quickly and within your budget.

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    Small to middle size companies can now get all the benefits of Microsoft System Center Operations Manager 2007 and also have fast access to Progentís Microsoft certified IT consulting professionals. With Progent's affordably priced IT support programs, mid-size organizations can select a basic co-sourcing package based on Microsoft Operations Manager 2007 with network monitoring, reporting, Help Desk and online service or a complete 24x7 outsourcing package. Progent offers expertise in Operations Manager 2007 to offer small and midsize business networks world-class availability, protection and performance.

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    Progent's ProSight Ransomware Preparedness Report is a low-cost service built around a brief phone interview with a Progent information assurance expert. The interview is designed to evaluate your organization's preparedness either to defend against ransomware or recover quickly after a ransomware incident. Progent will work with you directly to gather information concerning your existing antivirus tools and backup/recovery procedures, and Progent will then produce a written Basic Security and Best Practices Report detailing how you can apply industry best practices to create an efficient security and backup system that reduces your vulnerability to a ransomware attack and meets your company's needs.

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    For custom application development, Progent can provide programming experts to produce line-of-business applications in areas such as eCommerce, web site design, Microsoft Business Solutions products including Great Plains Software accounting system, and custom management reports produced by Crystal Reports, Access Report, or FRx Reports. Progentís consultants can use Microsoft IIS to create custom eCommerce solutions powered by Microsoft ASP.NET. In addition, Progent offers expertise in a wide range of custom software development environments including SQL Server and Delphi. For custom e-Commerce programming, Progent also offers expertise in custom Microsoft Access, custom Microsoft Visual Basic, custom Excel, and any other specialized development based on any Microsoft development platform.

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    Progent uses an enterprise-class support reporting system that records and organizes complete documentation for all delivered services. Unlike many independent consultants or local service organizations who offer minimal documentation or specifics of services done, each service provided by Progent is accompanied by full documentation. Every Progent consultant has access to the support reports transmitted by each consultant to every client. The discipline of detailing and organizing service records results in more effective service and eliminates a variety of common misfortunes such as when a support customer is effectively held captive to a consultant who refuses to let go of vital service information.

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    The Progent Test and Training Lab at the QTS (formerly Herakles) Internet Data Center is available for testing mission-critical applications, creating efficient migration procedures, assessing and optimizing performance, planning or verifying business continuity strategies, resolving compatibility problems, and building training environments for the latest technologies. For Progent clients who lack adequate in-house resources to assemble effective pilot systems, the lab reduces capital outlay and technical risk while keeping critical IT initiatives on schedule.

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    Progent's ISSAP Premier security experts, or Information Systems Security Architecture Professionals, are experts who have earned ISSAP Certification through rigorous examination and extensive experience with information security design. ISSAP consultants possess in-depth knowledge of access control mechanisms and techniques, telecommunications and network security, cryptography, needs evaluation, business continuity and disaster recovery, and physical security integration. Progent's ISSAP-premier security consultants can help your business with all aspects of secure network architecture.

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