Onsite Service Available in San Joaquin County, Stockton, Tracy, Manteca, Lodi, Escalon, Lathrop, Ripon

Sacramento Central Valley Contact Information:
Progent offers consulting services and onsite technical support throughout the Sacramento Metro Area.

Onsite IT Consulting
Progent locations in Sacramento Central Valley

City Address Phone Link
Modesto 931 10th Street
Modesto, CA 95354
United States
(209) 653-5404 Modesto Network Support Services
Rancho Cordova 1750 Prairie City Road
Folsom, CA 95630
United States
(571) 302-7958 Rancho Cordova Network Support Services
Roseville 2999 Douglas Blvd.
Roseville, CA 95661
United States
(916) 910-1200 Roseville Network Support Services
Sacramento 1100 North Market
Sacramento, CA 95834
United States
(916) 273-1400 Sacramento Network Support Services
Stockton 4719 Quail Lakes Dr
Stockton, CA 95207
United States
(209) 677-1007 Stockton Network Support Services
Vacaville 3336 N Texas St, Suite 248
Fairfield, CA 94533
United States
(707) 470-1313 Vacaville Network Support Services

Progent's certified professionals can provide a broad array of engineering and support help for IT environments based on any combination of Windows, Cisco, Apple Mac, or Linux/UNIX technologies. Network support services offered to small companies in the city of Stockton by Progent's staff of Microsoft and Cisco certified technical professionals include:

  • Progent's Co-managed Service Desk allows your information technology staff to split activity for support services seamlessly between your internal support resources and Progent's extensive roster of certified IT support technicians, engineers and subject matter experts (SMEs). Progent's Co-managed Service Desk is a joint IT service system built around ConnectWise Manage, the leading Professional Services Automation tool for administering IT support calls, generating tickets, assigning responsibility, monitoring status, and generating management reports. The price for Level 1 IT support for Progent's Shared Help Desk service is typically less than $18 per user per month. For more information, refer to Progentís co-managed IT Call Desk services.

  • Progent's wireless technology consultants have wide-ranging backgrounds in the implementation and maintenance of wireless information technology and can assist your IT team to plan, deploy, manage and troubleshoot wireless ecosystems that are secure, robust, scalable, simple to administer and use, ready to support your vital workloads, and seamlessly incorporated into hybrid cloud networks. Remote and on-premises support available from Progent span a variety of wireless technologies and include smartphone and tablet integration and management, Wi-Fi infrastructure design and deployment, wireless site surveys, Cisco wireless IP phone configuration, and building-to-building wireless connections.

  • Progent's Jabber consultants offer remote or onsite expertise to help organizations of all sizes to plan, implement, manage, update or debug Cisco Jabber environments and Cisco Unified CM infrastructure. Progent can provide advanced expertise for the technologies that go into creating an end-to-end Cisco Jabber solution including Cisco network appliancesand management software, Office applications, Windows and Mac computers, iOS and Android smartphones and tablets, SIP trunking, Wi-Fi systems, security and compliance, cloud computing, immersive telepresence systems, PBX systems, disaster recovery preparedness, and other components of a modern collaboration solution.

  • Progent's Palo Alto Networks firewall experts can show you how to choose, configure, and manage Palo Alto Networks firewall appliances to create a next-generation cybersecurity solution that spans your on-premises and cloud-based resources and protects any user at any location with any endpoint device. To find out more, see Progent's Palo Alto Networks firewall integration consulting.

  • Progent can assist your company to design, deploy and debug a backup/restore solution built around MSP360 software. MSP360 enables file/folder or image backup/restore for virtual machines and physical computers, supports all popular public clouds, and allows you to build a backup ecosystem with a minimum RTO and a defined RPO. With ProSight DPS 360 Backup, Progent can provide end-to-end monitoring and remote management of your backup system to prevent data loss caused by user miscues, system errors, malicious users, and malware attacks such as ransomware. For details, visit ProSight Data Protection Services 360 Backup services.

  • Cisco's Catalyst Wi-Fi controllers streamline the administration of wireless LANs by unifying the configuration and control of Wi-Fi APs, tuning wireless performance by limiting the impact of radio frequency congestion, improving wireless availability with rapid failover, and hardening data security by identifying threats and analyzing traffic content based on user class and locale. Progent can help you to deploy Cisco wireless LAN controller appliances to manage and monitor wireless LANs of any size. Progent can help you to maintain and troubleshoot your current Cisco-based Wi-Fi solution or carry out a smooth migration to Cisco's latest wireless controller solutions. For details, see Catalyst Wi-Fi controller consulting services.

  • Progent's ProSight Active Security Monitoring service gives small and medium-sized companies the advantages of the identical ransomware defense technology implemented by some of the world's biggest corporations such as Netflix, Visa, and Salesforce. By providing in-line malware blocking, detection, containment, recovery and analysis in one integrated platform, ProSight Active Security Monitoring reduces total cost of ownership, simplifies management, and promotes rapid recovery. The next-generation endpoint protection (NGEP) incorporated in Progent's ProSight ASM was ranked by Gartner Group as the industry's "most visionary Endpoint Protection Platform."

  • Progent's certified MS Exchange Server 2016 experts can help your business in any and all facets of your upgrade to Exchange Server 2016 such as planning high availability (HA) infrastructure for an on-premises, Microsoft cloud connected or hybrid environment; CAL licensing compliance for Exchange and Microsoft Windows Server 2012 R2 or later; moving mailboxes; Hyper-V design; specifying mass storage requirements for your VMs, databases and log files; setting up HLB for fault-tolerant CAS services; planning, setting up and testing Exchange and Windows Servers and DAG groups; setting up collaboration with SharePoint; updating your firewall; creating SSL certs; providing client integration with Office 2010 or greater or Microsoft 365; and setting up Outlook on the web (formerly Outlook Web App). Progent can also provide Exchange 2019 planning and deployment help and Exchange Online consulting to assist you to upgrade to a more modern release of Exchange Server.

  • Progent's Microsoft Gold-certified Windows Server 2019 consultants can assist your company to plan and carry out an efficient upgrade to Windows Server 2019 using an on-premises deployment architecture or a hybrid deployment model that combines cloud-based Windows Server Online with on-site Windows Server 2019. For details, visit Microsoft Windows Server 2019 migration consultants.

  • Progent's iPhone and iPad integration consultants offer affordable online assistance to help your business to design, deploy, and troubleshoot any aspect of your iPhone and Windows integration efforts and is available for quick tasks to help you get past specific technical roadblocks or long-term engagements to help you finish business-critical initiatives on schedule and within budget. Progent has expertise in local, cloud-centric, or hybrid environments and can help you build or maintain a highly available, secure and scalable infrastructure that aligns with your computing model. Progent also offers online or on-premises training to help manage and use your iOS devices in a safe, collaborative ecosystem that maximizes the business value of your IT system.

  • Progent's seasoned IP Voice experts offer Cisco UC540 consulting support to assist you to maintain your legacy UC500 VoIP gateway or plan and implement an efficient upgrade to a current VoIP solution.

  • Progent's Cisco-certified SIP infrastructure consultants and CUBE integration experts can assist organizations of any size to plan, deploy, maintain, debug and enhance Cisco's SIP (Session Initiation Protocol) infrastructure solutions and Cisco's CUBE (Cisco Unified Border Element)-based IP PSTN trunks. Progent offers affordable online or onsite support to help companies to move efficiently to a productive unified communications ecosystem that offers accelerated return on investment. Progent's certified Microsoft collaboration consultants can help you to configure interfaces between Cisco's CUBE Session Border Controller and Microsoft's VoIP and IP video platforms such as Skype for Business Server or Lync for connectivity to a SIP PSTN trunk.

    More Facts

If your small business is in San Joaquin County and you require technical support, information technology outsourcing, or top-level expertise from a Progent professional, call 209-929-1133 or visit Contact Progent.

An index of content::

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    Cisco Cisco Unified Communications Manager (Unified CM), formerly named CallManager, acts as the core of Cisco's collaboration portfolio. CUCM and Unified CM Express (CME) provide a modern IP-PBX by integrating closely with unified messaging apps such as Unified Communications Manager IM and Presence Service with Jabber support, Unity Express (CUE) for voicemail management, Mobile Connect for Single Number Reach (SNR, and Unified Contact Center Enterprise (UCCE) for creating a highly automated customer contact solution. Progent's Cisco-certified consultants can deliver efficient and budget-friendly remote and onsite expertise to assist organizations of any size to create and maintain CUCM environments by providing Cisco Unified Communications Manager configuration and technical support services that deliver maximum business value. Progent's consultants can assist with any facet of Unified Communications Manager support and troubleshooting in areas that include integrating Voice over IP phones and desktop Video phones, reviewing dial plans, setting up SIP connections and PSTN calling, deploying ISR routers with CUBE support, creating Cisco UCS server clustering systems for high availability, capacity planning, and integration with Microsoft Exchange and Skype for Business.

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