California Central Valley Stockton, Tracy, Stockton, Escalon, Ripon
Computer Consultant Professionals Technical Support and Outsourcing
Onsite Service Available in San Joaquin County, Stockton, Tracy, Manteca, Lodi, Escalon, Lathrop, Ripon
Sacramento Central Valley Contact Information:
Progent offers consulting services and onsite technical support throughout the Sacramento Metro Area.
| City | Address | Phone | Link |
| Sacramento | 1100 North Market Sacramento, CA 95834 |
916-273-1400 | Sacramento Network Support Services |
| Stockton | 1005 East Pescadero Avenue, Suite 16 Tracy, CA 95304 |
209-677-1007 | Stockton Network Support Services |
| Vacaville | 3336 N Texas St, Suite 248 Fairfield, CA 94533 |
707-470-1313 | Vacaville Network Support Services |
Progent's certified professionals can provide a wide selection of consulting and support assistance for information systems based on any combination of Microsoft, Cisco, Apple macOS and OS X, and Linux platforms. Support services available to small and mid-size businesses in the city of Stockton by Progent's staff of Microsoft engineering experts include:
- Progent's economical after-hours online technical support program offers clients 24x7 availability of remote support from Progent's Technical Response Center. Support services offered outside regular work hours include fixing issues with Microsoft server products, Microsoft Windows desktop troubleshooting, assistance with Microsoft Office applications, system backup/restore, and basic routing and switching support for Cisco technology.
- System Center 2016 Operations Manager is designed to promote consistent performance and maximum
uptime for key applications by providing centralized, cross-platform tracking of physical
and virtual resources installed throughout local datacenters and private and public clouds.
Progent's consulting group offers advanced remote and onsite expertise to assist organizations of all sizes to plan, implement, optimize, enhance and troubleshoot SCOM 2016
deployments. Progent's Operations Manager 2016 consulting experts can help your company to migrate to Operations Manager
2016 from older releases or from other monitoring platforms, or combine multiple monitoring tools into a cohesive IT management ecosystem. Progent can also help you extend your SCOM 2016 scope to include infrastructure based in public clouds by
providing Microsoft Azure
integration consulting and Amazon AWS hybrid cloud expertise.
- Some of the common remote Cisco router consulting services available from Progent include setting up domain name, DHCP, routing maps, logging, and user accounts; setting up iBGP and HSRP, aggregate routing, static to EIGRP redistribution, and static route injection into OSPF; troubleshooting BGP peering arrangements, routing maps, and BGP peering; upgrading router's IOS image; validating router failover; troubleshooting VPN problems; creating a network diagram and documenting configuration; plus security and fault tolerance planning.
- Progent's ProSight Virtual Hosting and management outsourcing service provides complete hosting of a small or mid-size organization's production servers in an environment that gives the maximum degree of availability and scalability and is in addition easy to transfer to another host. Progent's Private Cloud hosting options are built upon proven virtualization architectures that enable small and midsize companies with multi- platform IT systems to economize dramatically on the expense of capital investments, system support, and IT administration while achieving enterprise-class reliability and an unmatched degree of vendor flexibility. Find out more about Progent's ProSight family of managed services for small organizations.
- Progent's Cisco Jabber consultants offer online or onsite expertise to assist businesses of all sizes to plan, deploy, maintain, upgrade or troubleshoot Cisco Jabber solutions and Cisco Unified Communications Manager ecosystems. Progent offers in-depth support for the products, technologies and services that make up creating a cohesive Cisco Jabber collaboration solution such as Cisco network appliancesand management software, Microsoft Office applications, Windows and Mac desktops, Apple iOS and Google Android smartphones, SIP trunking, WiFi systems, security and compliance, cloud computing, immersive telepresence systems, PBX products, business continuity, and other components of a modern collaboration solution.
- Features of Progent's Information Technology outsource packages include network evaluation to ensure that your environment meets industry standards of security and remote access, 24x7 server monitoring based on Microsoft Operations Manager to identify problems before they disrupt your business, optional Help Desk Call Center support services from Progent's technical experts, security auditing to help guard your network from hackers, addition of Service Packs and security updates for servers and applications, discounts on Progent’s onsite troubleshooting services, and contact with Progent’s team of Microsoft and Cisco-certified network engineers and service specialists.
- The complexity and integration demands of Microsoft Windows Server 2008 R2 requires an IT expert with practical experience and diverse knowledge in designing and deploying efficient end-to-end business technology networks. The experience of Progent's Microsoft-certified Windows Server experts, averaging over a decade of background integrating Microsoft-based solutions, assures your success in supporting and troubleshooting your Microsoft Windows Server 2008 environment. Progent's certified Windows Server 2012 R2 consulting experts can also help you to assess the benefits of migrating from Microsoft Windows 2008 to Windows Server 2012 R2 or later or later. If you are considering building a hybrid network model that combines local systems with cloud-based services like those offered by Microsoft Azure, Progent offers Windows Server 2016 hybrid cloud integration.
- Progent's Technical Response Center (TRC) is dedicated to delivering the highest level of online IT support services possible for both emergency as well as standard problems. For emergency problems that affect many users, crucial personnel, or a line-of-business application, the TRC can respond within an hour. For non-critical issues, the TRC is committed to address your issue within two hours. Regardless of criticality, your trouble ticket will be generated promptly and correctly, you will be sent an acknowledgement from the ticketing system, and the TRC will get in touch with you on each corrected issue to make sure you are comfortable with the resolution and willing to close out the ticket. Find out more details concerning Progent's Technical Response Center Customer Commitment.
- Microsoft Dynamics GP 2015 R2 (formerly Great Plains) features a revamped design that improves cloud integration, supports popular smart phones and tablets, allows single sign-on with Azure Active Directory, and strengthens security. Progent's experienced Dynamics GP 2015 R2 consultants offer the broad knowledge and hands-on experience to resolve the critical IT and business challenges associated with upgrading to Microsoft Dynamics GP 2015 R2 and can help your organization to carry out an efficient migration that will maximize the return on your investment in this powerful platform.
- Progent offers online instruction for a range of client applications. Progent's Online training covers areas such as Microsoft Office 365 Excel and Power BI business reporting, Office 365 Word VBA macro programming, PowerPoint collaboration, Outlook calendar sharing, Office 365 Access programming, Microsoft Dynamics GP customization, and Windows 10 configuration. Online learning offers the benefits of traditional classroom sessions, such as immediate communication between students and teachers, but eliminates the expenses of travel and the challenge of attempting to synchronize the availability of trainers and trainees.
More Facts
If your small business is in San Joaquin County and you are looking for computer support, information technology outsourcing, or high-level services from a Progent engineer, call 209-929-1133 or visit Contact Progent.
An index of content::
Fortinet 800 Series Firewalls Professionals
Fortinet FortiGate Firewalls IT Consultant
Fortinet next-generation firewalls (NGFWs) are leaders in offering best-in-class throughput for encrypted data inspection. Progent's Fortinet firewall experts can assist your business to integrate your Fortinet FortiGate firewalls to safeguard all your digital assets at the network edge, within the data center core, at branch locations, and at the cloud edge.
Help Microsoft Exchange Server Hosting Outsource Service
Computer Consulting Company Microsoft Exchange Migration
Progent's Microsoft-certified experts have 20 years of experience providing electronic messaging and unified telecommunications/email solutions for companies. Progent offers affordable Microsoft Exchange 2007 Server support services to strengthen email security and virus protection, provide fault tolerant email, and implement remote and wireless email access. Progent’s Microsoft Exchange consulting and support offerings can aid you in planning and implementing a Microsoft Exchange upgrade or a move from a legacy SMPT system or older Microsoft Exchange software such as Microsoft Exchange 5.5 to Microsoft Exchange Server 2010.
CISA Certified Security Expert Service Reports Online Technical Support
Service Reporting Remote Consulting
Progent uses a sophisticated service reporting system that records and organizes complete documentation for all delivered services. Unlike some independent consultants or local support firms who offer scant documentation or specifics of services performed, every service provided by Progent is tracked by comprehensive documentation. Each Progent staff member has access to the support reports sent by each consultant to every customer. The practice of detailing and organizing support records results in more effective support and eliminates a slew of typical problems such as when a service customer is effectively held captive to a consultant who won’t release vital service information.
IT Consultants SRST
SRST Computer Consultant
Progent's Cisco certified network infrastructure consultants offer high-level support services for Cisco Unified Communications Manager (CUCM) (previously CallManager). Progent can assist your organization to integrate VoIP phones, design dial plans, set up SIP trunking and PSTN support, deploy Cisco ISR G2 routers with CUBE support, and design UCS server failover solutions.
Amazon Marketplace Web Service Developer Firm
Amazon Marketplace Web Service development Development Company
Amazon Marketplace Web Service (Amazon MWS) is an integrated collection of APIs that allows Amazon sellers to streamline their operations by automating crucial sales functions including listings, orders, shipments, inbound and outbound fulfillment, and reports. By leveraging Amazon's vast online selling environment and automating their sales processes, merchants can expand their market, lower their cost of sales, improve reaction time to customers, and add to their bottom line. Progent's Amazon Marketplace Web Service (Amazon MWS) consultants can collaborate with your development team and provide application programming, workflow integration, project management support, and training to help you cut development time and costs and expedite your ROI.
UNIX Consultancy
Services Solaris
Progent's Sun Solaris platform support experts offer small and mid-size companies and software developers assistance with administering and supporting Solaris environments that run with Microsoft-powered technology. Progent can give your business access to Sun Solaris consultants, support professionals premier by Microsoft and Cisco, and security experts with CISSP credentials. This wide range of expertise offers you an easy one-stop source to help you create and maintain a secure and reliable mixed-platform connectivity and communications solution that supports Sun Solaris and Microsoft coexistence by combining MS Windows with popular variants of UNIX including Apple Mac OS X, Sun Solaris, IBM AIX Open UNIX, Hewlett Packard HP-UX, BSD, SCO, and Silicon Graphics IRIX (SGI/IRIX or major Linux platforms including RedHat, SUSE, CentOS, Ubuntu, PCLinuxOS, fedora Linux, Gentoo, Mandrake/Mandriva, Debian GNU/Linux, and Slackware Linux.
Microsoft Exchange 2003 Upgrade Technical Support
Exchange Server 2003 Upgrade Professionals
Progent's expert consultants can show you how to design and implement a smooth in-place Microsoft Exchange 2003 upgrade plan that avoids network downtime, reduces long-term service requirements, and makes your Exchange 2003 Server easy to administer. For complex multi-server or multi-site migrations, Progent offers the background to complete your project rapidly and economically. Progent's Exchange 2003 help, repair, and consulting offerings include assistance with the configuration of third-party enhancements of Microsoft Exchange 2003 Server that are best aligned to your business goals.
Online HelpDesk Call Center Remote Support Services
Computer Support Help Desk Remote Support
The Help Desk Call Center service delivery model used by Progent offers small organizations an affordable option to reliance on independent service individuals by offering extensive expertise accessible to numerous engineering teams, optional 24x7 access to urgent assistance, fast escalation to world-class engineers for handling even the most complex issues, support consistency and reliability, prompt follow through overseen by seasoned IT service managers, a choice of easy-to-use techniques for initiating support jobs, and a high level of progress visibility enabled by ticket updates and available through a web portal.
Wireless Internet Consultant
Wireless Network Technical Support
Progent’s Wireless Consulting Services offer a fast, economical option for businesses of all sizes to integrate, manage, monitor and repair the latest wireless network technology. For 802.11n and the latest 802.11ac Wi-Fi environments, Progent can show you how to design and deploy appliances such as Cisco's Aironet and Meraki wireless access points and wireless controllers. For mobile email and online business applications, Progent supports Apple IOS iPhones, Apple iPads, Google Android smartphones, and Windows smartphones and tablets.
Dynamics GP/Great Plains Features IT Services
Expert Microsoft Certified Dynamics GP/Great Plains Features Support and Setup
Progent’s Microsoft certified consultants provide a range of support services for Microsoft Dynamics GP. Dynamics GP is an accounting and ERP tool built, like all Microsoft financial solutions, on the expandable and familiar foundation of Microsoft Windows technology. Dynamics GP offers a cost-effective solution for controlling and combining finances, e-commerce, supply chain, manufacturing, project accounting, field service, and human resources. Dynamics GP is simple to deploy and integrate, and with its segmented approach you can purchase only the capability you currently require, with the option to expand users and increase functionality when necessary. Progent’s Dynamics GP/Great Plains support experts can help you deploy, customize and manage the latest version of Microsoft Dynamics GP or upgrade smoothly from an earlier edition.
Delaware Small Office Network Consultants
Remote Troubleshooting Connecticut
Progent’s Technical Response Center offers nationwide remote help for Windows and Cisco-based small business IT networks. Progent's Microsoft and Cisco-Premier support professionals provide telephone support and remote secure computer connection to isolate and repair network problems quickly and economically. The scope of technical experience represented by Progent's staff of country-wide support engineers allows Progent to escalate even the most difficult problems to qualified experts as required.
Microsoft Dynamics CRM IT Consultants
CRM Online Support
Microsoft CRM helps small companies build positive client interactions. Integrated Sales and Customer Service modules enable employees to share information to help improve selling success and deliver steady, efficient customer service. Progent can configure the optimal network environment, including local and offsite wireless connectivity, to support MS CRM, and Progent's Experts Team can supply your company with a certified MSCRM professional who can help you combine Microsoft CRM with your marketing or customer support data.
SPA500 Series IP Phone Online Technical Support
Information Technology Consulting Cisco VoIP Phones and Unified Messaging
Progent's Cisco certified networking consultants can provide advanced support services for Cisco Unified Communications Manager (previously CallManager). Progent can help your organization to integrate VoIP phones, design dial plans, configure SIP trunking and PSTN connections, deploy ISR G2 routers with CUBE support, and deploy UCS server failover solutions.
Technology Professional Network Management Outsourcing
Managed IT Services Consultants
Progent's ProSight portfolio of managed IT services are geared to provide businesses who maintain small internal IT support teams with low-cost help from world-class management platforms and technical experts. Advantages of the ProSight line of managed services include predictable network maintenance expenses, smart automation of common management processes, continual absorption of the latest technology, smooth migration from older technology to up-to-date solutions, improved fit between computer technology with business objectives, access to veteran network experts, and freeing up management to focus on business rather than ever-changing information technology.
Microsoft Exchange 2010 Migration Engineer
Microsoft Exchange Server Migration Technology Professional
Progent can provide expert help for each step of your Exchange Server 2010 upgrade including outsourced or co-sourced project management services, site readiness preparation, project design and documentation, specification of all new software and hardware needed, suggested vendor sourcing, system verification at customer site or at Progent's testing facility, managing transitional coexistence of Exchange Server 2010 and Exchange Server 2003 or 2007, implementation of the solution, deactivating the old servers, and training for customer's support staff and users.
Open Now Windows 7 Help Desk Engineer
Microsoft Windows 7 Migration Specialists
Progent's Microsoft certified consultants can help your company to pilot
Information systems Security Outsourcing Juniper Junos J-Web
Firewall Network Install Juniper Junos Network and Security Manager
Progent's Juniper-certified network engineers can help you utilize Junos OS and the Junos platform of network management applications to configure, administer, and monitor Junos-powered devices; migrate to the Junos OS operating system from other Juniper software platforms such as ScreenOS; and upgrade your Juniper routers, switches, and gateways to the latest version of Junos OS.
CCIE Certified Fault Tolerant Mutli-location Network Support Outsourcing
Fault Tolerant Network Consultant Services
Progent’s high availability system experts provide non-stop computing consulting, disaster recovery services, network load balancing, 24x7 interoffice connectivity, high-availability Internet architecture design, non-stop data center support, and other fault-tolerant operations consulting to help your organization create a non-stop network for mission-critical applications. Progent possesses the experience to develop affordable, high-availability networks by utilizing the expanding suite of Windows Cluster servers such as Microsoft Windows Cluster Server 2003, SQL Server Cluster, and Microsoft Exchange Cluster. Progent’s Microsoft and Cisco certified engineers can show you how to you design a high-availability mutli-location network with a fully mirrored Internet interface and intelligent system load balancing.
Largest Service Reports Outsourcing
Service Reports Specialist
Progent uses an enterprise-class support reporting system that stores and organizes detailed documentation for all billed support activities. Unlike some freelance consultants or small service organizations who offer minimal documentation or details of services done, every service delivered by Progent is tracked by comprehensive documentation. Each Progent consultant has access to the service reports transmitted by every consultant to every customer. The practice of documenting and organizing support activity allows more efficient support and avoids a slew of typical misfortunes such as when a support client is effectively held hostage to a consultant who refuses to let go of vital service information.
Windows 10 Provisioning IT Consulting
Windows 10 Upgrade Engineer
Progent's Microsoft-certified consultants can assist organizations of any size to assess Windows 10 or to migrate to Windows 10 from any earlier release of Windows. Online and on-premises evaluation and upgrade services for Microsoft Windows 10 offered by Progent include ROI estimates, project management, application and driver compatibility testing, pilot systems, virtualization architecture, Cloud and hybrid integration, mobile management and synchronization, teleworker connectivity, data and identity security, streamlined provisioning and administration, network design, Wi-Fi support, disaster recovery planning, custom training for IT support personnel and end users, and post-migration technical help.
Solaris Migration
Urgent Migration Consulting UNIX
Progent can assist your company to design and execute a smooth transition from a Sun Solaris-based information environment to a network powered by Windows and capable of running Microsoft's powerful office productivity software, business applications, and developer platforms. Progent's Solaris, Windows and Cisco consultants and application experts can assist you to guard your data and reduce business discontinuity by developing an effective migration plan that protects your current investments in Solaris software and infrastructure. UNIX-to-Windows migration support services offered by Progent include evaluation of current environment, transition planning and testing, Microsoft Exchange migration support, data and application porting, and server and storage transition and consolidation.
Microsoft Exchange 2000 Upgrade Network Engineer
Exchange Server 2000 Upgrade Consultant Services
Progent is among the most expert network support firms for creating email and messaging solutions powered by Microsoft Exchange 2000. Progent is skilled in helping small and mid-size businesses derive all the benefits of Microsoft Exchange Server 2000 for typical scenarios such as upgrading from Exchange 5.5 Server, migration from an ISP-based or POP3 e-mail environment, and jobbing out your Microsoft Exchange 2000 administration.
ADSL2+ Consulting Services
Internet Carrier Selection Engineer
Progent offers access to the cost-effective support of online Internet connectivity consultants to help your company to assess or enhance your Internet services so your Internet access solution aligns with your business requirements. Services available from Progent's engineers include evaluation of your existing bandwidth utilization, vendor and service plan analysis and selection, network provisioning, and overseeing a seamless move to a different ISP and/or service arrangement. Provisioning can include optimizing existing routers and configuring additional ones, implementing firewalls, and upgrading dependable BGP architectures.
After Hours Intune Certification Management Technology Consulting
Top Consultants Intune and Apple iOS
Progent's Microsoft-certified Intune consultants can assist you to understand the business value of utilizing Microsoft Intune for managing your portable devices including notebooks, phones, and tablets based on Windows, iOS, and Google Android. Progent's Intune consultants can assist your company to configure security and compliance policies, set up test environments to confirm the appropriateness of Intune for your environment, deploy Intune across your IT ecosystem, combine Intune with SCCM for unified change management, and troubleshoot your Intune deployment.
Urgent Office 365 Exchange Online and on-premises Exchange Technology Consulting
Award Winning Office 365 and Android Support Outsourcing
Office 365 is Microsoft's growing suite of productivity applications and cloud-hosted services offered on a monthly or annual subscription basis. Office 365 apps and cloud services are offered in an array of product bundles targeted at markets from individuals and home offices to enterprises. Progent offers quick and affordable remote access to specialists with expertise in Microsoft, macOS, Apple iOS, and Google Android technology. Progent can assist your business to evaluate the wealth of subscription plans offered with Office 365 and configure your network with Office 365 so you realize maximum business value. Progent offers expertise with multi-platform networks that include Windows, macOS or OS X, and Linux operating systems. Progent can also assist you to create and manage hybrid solutions that transparently integrate local and cloud-based resources.
Meraki Online Support Services
802.11x Wireless Technical Consultant
Progent's Cisco-certified wireless technology experts can assist organizations to deploy, administer, and troubleshoot Cisco Wi-Fi products such as Aironet and Meraki Wave 2 Wi-Fi access points plus Cisco's Wireless Network Controllers.
BlackBerry Wireless Help and Support
BlackBerry Software Online Consulting
Progent offers the expertise of RIM BlackBerry-premier engineers who can help small organizations to design, administer, and troubleshoot BlackBerry solutions affordably and effectively, eliminating the requirement for an in-house BlackBerry specialist and minimizing the expense and hassle of maintaining a mobile wireless workforce. Progent's BlackBerry engineers have extensive experience working with Progent's Microsoft-expert consultants, Cisco CCIE network engineers, and CISA and GIAC-certified security engineers. This breadth of knowledge, combined with Progent's proven online support model, provides small and mid-size companies a cost-effective solution for integrating BlackBerry technology productively into their IT system.
Remote Monitoring and Reporting Online Support Services
After Hours MOM 2007 Online Support
Remote 24x7 monitoring, automated alarms, and actionable reports are crucial to maintaining the proper operation of your network and eliminating unnecessary and expensive disruptions. Remote Monitoring and Management (RMM) technology has advanced so far that businesses of all sizes can afford a level of network stability that was once reserved for enterprises. Progent can provide a variety RMM options available as economical services designed to help your company to detect and resolve a most network issues before they get big enough to impact productivity.
Check Point Software Network Security Evaluation
24x7 Check Point NGX VPN Technical Support Services
Progent's Check Point consultants can help you select and deploy Check Point Firewall and VPN utilities and hardware powered by Check Point Software's technology to provide an affordable and efficient security defense for your IT network. Progent can also show you how to integrate other Check Point technologies including ZoneAlarm and Check Point Series 80 appliances with security products from other vendors and provide a single stop for continuing technical support, maintenance, training, and consulting services.
Office 365 Exchange migration Remote Troubleshooting
Office 365 AD FS Consulting Services
Microsoft allows you to create transparent hybrid environments that combine Office 365 and local Exchange systems. This allows you to have specific mailboxes hosted on your physical datacenter or private cloud and other mailboxes hosted by Office 365. Progent's Microsoft-certified consulting team can assist you with any facet of planning, implementing and debugging your hybrid Exchange Online solution. Progent's Exchange consultants can provide occasional support to help you resolve stubborn technical bottlenecks and also can provide extensive project management outsourcing or co-sourcing to ensure your hybrid Office 365/Exchange initiative is carried out on time and within budget.
At Home Workforce Video Conferencing Specialist
Remote Workforce Video Conferencing Support and Setup
Progent can assist small and mid-size organizations to implement and debug video conferencing solutions to enable their at-home employees to collaborate efficiently with fellow workers and customers.
Online Technical Support Chief Information Officer
Chief Information Officer Support and Help
Progent can provide small companies with an IT management expert who can function as a part-time Chief Information Officer. This part-time Chief Information Officer can provide strategic direction to help you integrate appropriate IT products to improve business processes so they align more closely with your business objectives. Your company can create and implement a well thought out IT plan without absorbing the cost of a full-time senior IT executive.
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