San Francisco North Bay
Vacaville, Fairfield, Suisun City, Dixon:
Network Consulting Experts
Information Technology Support and Outsourcing
Onsite Service Available in Vacaville, Fairfield, Suisun City, Dixon
Sacramento Central Valley Contact Information:
Progent offers consulting services and onsite technical support throughout the Sacramento Metro Area.
| City | Address | Phone | Link |
| Modesto | 931 10th Street Modesto, CA 95354 United States |
(209) 653-5404 | Modesto Network Support Services |
| Rancho Cordova | 1750 Prairie City Road Folsom, CA 95630 United States |
(571) 302-7958 | Rancho Cordova Network Support Services |
| Roseville | 2999 Douglas Blvd. Roseville, CA 95661 United States |
(916) 910-1200 | Roseville Network Support Services |
| Sacramento | 1100 North Market Sacramento, CA 95834 United States |
(916) 273-1400 | Sacramento Network Support Services |
| Stockton | 4719 Quail Lakes Dr Stockton, CA 95207 United States |
(209) 677-1007 | Stockton Network Support Services |
| Vacaville | 3336 N Texas St, Suite 248 Fairfield, CA 94533 United States |
(707) 470-1313 | Vacaville Network Support Services |
Progent's information technology support services for small and mid-size companies in the Vacaville area are focused on customers who require immediate and affordable help with network stability, protection, efficiency, manageability, or repair. This brief selection of Progent's consulting support options and networking expertise will provide an idea of the ways Progent's team can assist your company to enhance the business value of your computer system.
- Progent's Microsoft Azure cloud planning and integration consultants can help you with any aspect of Microsoft Azure integration including needs definition, readiness evaluation, solution architecture, pre-production testing, implementation, centralized management, performance tuning, license management, disaster recovery strategies, security policy enforcement, and regulatory compliance assessment. Progent can help your IT staff to configure and troubleshoot firewall appliances and VPN tunnels so your clients can securely access to Azure-based services, and Progent's Microsoft-certified consultants can assist you integrate critical Microsoft technologies to run in the cloud including Microsoft Windows Server, Exchange Server, SQL and SharePoint. Progent can also help your organization to set up a hybrid environment that transparently integrates on-premises datacenters with Azure-based resources.
- Progent's Technical Response Center is committed to providing the best level of remote computer support services available for urgent and standard problems. For emergency issues that impact many users, vital individuals, or a line-of-business program, the TRC can respond in one hour or less. For non-critical issues, the TRC is committed to address your issue within two hours. Regardless of criticality, your ticket will be created promptly and accurately, you will receive an acknowledgement from the ticketing system, and the TRC will get in touch with you on each corrected issue to confirm you are comfortable with the results and ready to close out the trouble ticket. Find out more about Progent's Technical Response Center Customer Commitment.
- The majority of small business multi-site communications networks have no redundancy from Internet line failures. Progent’s interoffice communications engineers can help small companies create fault tolerant Interoffice connectivity via redundant networks with automatic failover. Progent’s Cisco-certified CCIE engineers can design and deploy fault tolerant Inter-office networks supported by fault tolerant EIGRP network routers or fault tolerant OSPF configurations of Cisco routers. Progent can show you how multi-path connections and transparent fail-over offer affordable non-stop interoffice connectivity.
- Progent provides full and meaningful documentation of all service work to make sure clients do not feel “captive” to their IT service organization. Progent sends email documentation of support activity shortly after finishing each support task, and also provides a hard copy along with monthly invoices. Complete network support reporting makes it less disruptive for clients to transfer to a different service provider or assume more service duties in house. Complete support reporting also provides IT managers the information required to determine the value of support services and develop better informed network expense projections.
- Progent's Office Access consulting experts can provide economical online consulting services for all releases of Microsoft Office Access including desktop and browser-based versions and can provide expert assistance for application programming, database conversion, performance tuning, report design, and troubleshooting. Progent also can provide custom webinar training for Access application programming and database management.
- Progent has in-depth experience both providing Operations Manager support services and using this powerful proactive monitoring application.
Progent can provide small organizations two popular outsourcing service plans based on Operations Manager:
Network Monitoring Bundle and
24x7 Network Monitoring Solution.
To view a single-page printable datasheet detailing Progent's two outsourcing packages for small businesses click:
Network Monitoring Packages. - Progent can help small and medium-size companies to configure centralized remote endpoint management tools for maintaining endpoint devices operated by offsite workers. For details about ways Progent's consultants can assist your business to manage the endpoints of your telecommuters, go to consulting for managing the remote endpoints of your at-home workers.
- VMware's NSX network virtualization platform allows you to create entire networks in software. NSX permits virtual networks to be provisioned instantly and administered with a high degree of automation regardless of the physical components used by the underlying IP network. VMware Site Recovery Manager (SRM) supports automated disaster recovery, application mobility, and transparent site relocation, failback and re-protect. SRM also permits non-intrusive testing for disaster recovery, updates and fixes and can produce reports to verify full service recovery, validate Service Level Agreements and prove compliance. When integrated with VMware's NSX network virtualization technology, VMware Site Recovery Manager can rapidly restore the entire virtualized network topology at the recovery datacenter. Progent offers the skills of a VCDX certified VMware NSX consulting expert and VMware SRM system architect to help your organization to plan, configure, test and administer a disaster recovery system based on VMware SRM and VMware NSX.
- Progent's experts can help small and medium-size businesses to implement and troubleshoot conferencing platforms to enable their at-home workforce to communicate securely and productively with colleagues and customers. For details about ways Progent's consultants can help you to install and manage conferencing solutions for an at-home workforce, visit conferencing expertise for telecommuters.
- Progent’s Microsoft certified professionals can provide businesses of any size advanced MS SQL Server support. Microsoft SQL Server is a legacy Web-enabled database and data analysis package that facilitates the rapid development of advanced business programs. SQL Server provides core support for XML and can query over the Internet and beyond the corporate firewall. In addition to offering consulting, support and troubleshooting services, Progent’s SQL consultants can help you use Microsoft SQL Server Reporting Services and Microsoft SQL Server Business Intelligence to increase the productivity of your information system. Progent can also help you to carry out a cost-effective move from SQL Server 2008 to SQL Server 2019.
- Microsoft System Center 2016 Operations Manager helps to promote consistent performance and dependable
uptime for key workloads by offering unified, mixed-platform monitoring of physical
and virtual resources deployed throughout on-premises datacenters and cloud environments.
Progent's consulting group can provide world-class remote and onsite support to assist
businesses of any size to plan, implement, optimize, update and troubleshoot Operations Manager 2016
deployments. Progent's Operations Manager 2016 consultants can assist you to move to SCOM 2016 from earlier versions of Operations Manager or from other IT infrastructure monitoring platforms, or
integrate multiple monitoring systems into a cohesive IT management ecosystem. Progent can also show you
how to extend your SCOM 2016 environment to incorporate resources hosted on public clouds by
delivering Azure
integration consulting and Amazon AWS hybrid cloud expertise.
- Ubiquiti's UniFi family of Wi-Fi infrastructure devices includes indoor and outdoor Wave 2 802.11ax Wi-Fi access points (APs), security gateways, and switches. Ubiquiti UniFi appliances installed throughout multiple sites with any number of APs can be remotely configured and managed with free UniFi Controller software, which centralizes and streamlines setup, discovery, administration, optimization, debugging, monitoring, and analytics. Progent offers the skills of seasoned wireless consultants who can assist your organization to assess the value of UniFi technology for your business and help you to plan, install, administer, and troubleshoot your UniFi ecosystem. For details, see Ubiquiti UniFi Wi-Fi access points consulting and wireless LAN integration.
- ProSight Email Guard is Progent's spam filtering and email encryption service that uses the infrastructure of leading information security companies to provide web-based control and world-class security for your email traffic. The powerful structure of Progent's Email Guard integrates a Cloud Protection Layer with a local gateway device to offer complete defense against spam, viruses, Dos Attacks, DHAs, and other email-based threats. The cloud filter serves as a first line of defense and keeps the vast majority of unwanted email from making it to your network firewall. This decreases your vulnerability to external attacks and saves network bandwidth and storage space. ProSight Email Guard's onsite gateway device adds a further level of analysis for incoming email. For outbound email, the local security gateway provides anti-virus and anti-spam filtering, DLP, and email encryption. The onsite security gateway can also assist Microsoft Exchange Server to monitor and safeguard internal email traffic that originates and ends within your corporate firewall. Learn about the complete ProSight portfolio of value-priced outsourced network management services for small organizations
More Facts
If your small business is in the Vacaville/Fairfield area and you are looking for computer assistance, IT outsourcing, or high-level expertise from a Microsoft or Cisco certified consultant, call 707-470-1313 or visit Contact Progent.
An index of content::
Exchange 2013 Voice Mail Engineers
Online Help Exchange 2013 Compliance
Microsoft Exchange Server 2013 includes significant enhancements to the functionality of its predecessor Exchange 2010 and delivers powerful new features as well as a redesigned architecture. These improvements affect key areas including manageability, high availability (HA), security, cost of ownership, collaboration, expandability, throughput, compatibility, and productivity. Progent's certified Exchange Server 2013 consulting professionals can assist your organization to evaluate the possible advantages of upgrading to Microsoft Exchange Server 2013, create a cost-effective validation and rollout strategy, and educate your IT staff to manage your Microsoft Exchange 2013 environment. Progent also offers affordable online consulting and management services for Microsoft Exchange 2013.
Consultant Solaris with Windows
Windows and Solaris Technology Consulting
If your business network mixes UNIX, Linux or Solaris technology with Windows, Progent can show you how to integrate your computers into a cohesive network that permits all your OS platforms to coexist for easy administration, seamless dataflow, high reliability, enhanced throughput, and tight protection. Progent's UNIX/Linux/Solaris and Microsoft Windows integration support services include IT architecture integration and support, support for Microsoft Windows services for UNIX (SFU), online server monitoring and administration, online network support and troubleshooting, in-person technical support, and Contact Center support.
After Hours Programming Company Oracle RDBMS
Oracle Database Resource Manage Technology Professional
Progent offers fast and affordable online access to an authorized Oracle DBA consultant or an Oracle application developer. Progent can provide advanced DBA services for any version of Oracle's RDBMS platform and can also assist you to plan, create, update, or troubleshoot Oracle database applications based on SQL and PL/SQL. Progent also offers consulting for Data Guard replication tools and ASM file/volume manager.
Amazon AWS integration Developer Firm
Amazon AWS integration Outsourced Programming
Progent offers cost-effective online consulting to help companies of any size to integrate Amazon AWS cloud services including Elastic Compute Cloud (EC2) for virtual server hosting, Amazon Simple Storage Service (Amazon S3), and Glacier. Progent can assist you with every aspect of Amazon AWS integration including needs analysis, preparedness assessment, system design, testing, deployment, centralized administration, performance tuning, licensing management, disaster recovery mechanisms, and security and compliance.
Microsoft Exchange IT Consulting
Microsoft Exchange 2003 Upgrade Specialists
Progent's Microsoft certified support team can show you how to design and implement a smooth in-place Exchange Server 2003 upgrade strategy that avoids productivity disruption, reduces long-term service requirements, and makes your Microsoft Exchange Server 2003 easy to administer. For complicated multi-server or multi-site upgrades, Progent has the experience to complete your move rapidly and affordably. Progent's Exchange 2003 support, repair, and consulting offerings include assistance with the integration of outside vendor add-ons to Microsoft Exchange 2003 Server that are best aligned to your business needs.
SCCM 2007 Asset Management Troubleshooting
SCCM 2007 Patch Management IT Consultant
Progent's Microsoft-certified consultants can assist your organization to maintain Microsoft System Center 2007 Configuration Manager to streamline operations, enhance security, and boost productivity by ensuring that critical applications are always up to date, managing product licenses, and monitoring usage profiles to help you make smart buying choices. Once your organization is ready to update your SCCM 2007 device management solution, Progent can assist you to prepare for and carry out an efficient migration to SCCM 2012.
24x7x365 Integration Services Small Business WAP500 AP
Top Rated Small Business WAP100 AP Support and Help
Cisco's Small Business 100, 300 and 500 family of access points are Linux-powered units designed as entry-level Wi-Fi solutions for light workloads. Progent's Cisco CCIE-certified wireless network infrastructure experts offer online or onsite integration and troubleshooting support to help your organization to plan, configure, upgrade, optimize, manage and debug Cisco Small Business wireless access point environments of any size or architecture.
Risk Mitigation Consultants
CRISC Risk Evaluation Online Technical Support
Progent's disaster recovery support and business continuity consultants can show you how to create a disaster recovery strategy to prepare for an IT system catastrophe. Progent can show you how to develop a comprehensive disaster recovery plan that incorporates scheduled disaster recovery evaluations and testing. Progent's Microsoft and Cisco-authorized consultants can also help you create an affordable, zero-downtime system architecture that addresses availability issues covering a wide array of network technologies and procedures.
Offsite Workforce Helpdesk Remote Support Services
24 Hour Work from Home Helpdesk Services Support and Integration
Progent can provide small and medium-size organizations overflow or fully outsourced Help Desk support for at-home employees.
Consultants Immersive Telepresence
Polycom RTX Telepresence Consultant Services
Progent can provide the support of a certified engineer with expertise integrating technology from the major telepresence vendors such as Cisco/Tandberg, Polycom, and LifeSize and can assist your company to plan, install, expand, or maintain a video conferencing solution that protects your investment and optimizes the strategic value of your information system. Progent can also provide the services of network infrastructure engineers able to assist companies of all sizes to build and troubleshoot a communications network that delivers the speed, reliability, security, and expandability you need to accommodate your telepresence solution.
NetApp MetroCluster Switchover Services
NetApp Clustered Data ONTAP Consultancy
NetApp MetroCluster is a disaster recovery software suite that combines failover storage clustering along with synchronous replication to provide fast, zero data loss disaster recovery between sites that are as far as 185 miles away from one another. Progent's roster of seasoned IT consultants can help your business to design, deploy, administer, upgrade, test and troubleshoot a disaster recovery system built around NetApp MetroCluster. Progent can assist you to select an architecture for your MetroCluster environment that meets your technical needs and budget. Progent can ensure you adhere to leading practices for installing your MetroCluster solution by providing help with procedures such as assigning disk pools and shelf IDs, determining aggregate layout, setting up volumes, setting up NetApp Snapshot, provisioning Cisco and Brocade switches, implementing a tiebreaker mechanism, designing a configuration replication network between your peered clusters, and verifying your MetroCluster DR system to show adherence with industry standards and government mandates.
Microsoft Windows 2019 Support and Integration
Windows Server 2016 Technology Consulting Services
The sophistication and connectivity requirements of Microsoft Windows Servers calls for a network consulting team with practical experience and in-depth familiarity with planning and integrating cohesive, end-to-end network technology solutions. The experience of Progent's Microsoft-certified experts, which averages over 10 years supporting Microsoft integration, ensures you success deploying Windows Server 2008 and Windows Server 2003 to match closely with your business objectives. Progent’s IT support can assist you with planning, installing, administering, and troubleshooting Windows Server systems that maximize the business value of your IT system. Progent’s consultants can assist you with Windows 2008 R2 Server, Windows 2003 Server, Microsoft Windows 2000 Server, or Microsoft Windows NT Server as well as Windows 8, Windows 7, Windows Vista and other desktop clients.
Microsoft Help Desk Remote Technical Support
Computer Support Help Desk Troubleshooting
The Contact Center service delivery structure used by Progent's Technical Response Center gives small businesses an effective alternative to reliance on freelance service individuals by offering broad technical knowledge accessible to multiple support groups, optional 24x7 access to urgent assistance, fast escalation to appropriate engineers for solving even the most intractable issues, service consistency and reliability, quick follow through overseen by seasoned support administrators, a choice of convenient mechanisms for requesting support jobs, and excellent progress visibility made possible by trouble ticket updates and accessible via a web-based portal.
Offsite Managed Backup and Recovery Services Services
ProSight DPS ECHO Cloud Backup Services Technical Support Services
ProSight Data Protection Services ECHO from Progent provide small and medium-sized businesses an affordable end-to-end service for reliable backup/disaster recovery (BDR). Available at a low monthly cost, ProSight DPS automates and monitors your backup activities and enables rapid recovery of critical data, applications and virtual machines that have become lost or damaged due to hardware failures, software glitches, disasters, human mistakes, or malicious attacks like ransomware. ProSight DPS can help you protect, recover and restore files, folders, applications, system images, plus Microsoft Hyper-V and VMware images/. Important data can be protected on the cloud, to an on-promises device, or to both. Progent's disaster recovery consultants can provide world-class support to set up ProSight DPS to to comply with regulatory standards like HIPAA, FIRPA, PCI and Safe Harbor and, when necessary, can help you to recover your critical information.
Security Organizations GIAC Certified Information Assurance
SIEM Technology Consulting Services
GIAC (Global Information Assurance Certification) was established in 1999 to certify the knowledge of computer security professionals. GIAC accreditations are acknowledged by businesses and institutions around the world including and the United States National Security Agency (NSA). Progent's GIAC-certified information assurance specialists offer help with all of the network security disciplines addressed under GIAC accreditation including evaluating network vulnerability, event handling, intrusion detection, web-based services security and security information and event management (SIEM) solutions.
QTS/Herakles Sacramento Colocation Center Engineers
QTS Sacramento Natomas Data Center Engineers
The QTS Internet Data Center facility is situated in the seismically-stable Natomas neighborhood of Sacramento, CA. If your company is currently using the QTS data center as a colocation facility or if you are considering migrating your main or disaster recovery system to the Herakles data center, Progent can provide a variety of cost-effective services including colocation migration, equipment deployment and updates, network optimization, comprehensive project management services, virtualization expertise, offsite network monitoring, streamlined network administration, application programming, business continuity planning, security assessment, and the support of the Progent Test Lab.
Service Reporting Online Support
Cisco Certified Experts Service Reporting Support Outsourcing
Progent uses an enterprise-class support reporting system that stores and organizes complete documentation for all billed support activities. Unlike some independent consultants or small service organizations who provide scant documentation or details of tasks done, each service delivered by Progent is tracked by comprehensive documentation. Each Progent consultant has access to the service reports sent by each staff member to each client. The discipline of documenting and archiving support activity results in more efficient support and avoids a slew of typical misfortunes such as when a support client is virtually held hostage to a consultant who won’t let go of vital service information.
Cisco Technical Support Companies
Cisco Security IT Outsourcing
Progent's Cisco CCIE-certified networking consultants have extensive background helping Internet Service Providers to design, implement, manage, tune, and debug high-availability, extensible network solutions appropriate for public networks.
24/7/365 IT Consulting Citrix Presentation Server
IT Services Virtual Applications Hub
Progent's Citrix consultants can help your business to design, install, administer, and troubleshoot a virtual application delivery system based on Citrix XenApp. Progent's Cisco CCIE network consultants can show you how to enhance your network for distributing server and client-side applications, and Progent's datacenter management and support experts can assist your organization to administer and maintain a remote datacenter that offers high uptime, enhanced security, and fast recovery.
ProSight Ransomware Defense Consult
ProSight Phishing Defense Specialist
Progent's ProSight Active Security Monitoring is an endpoint protection (EPP) service that incorporates next generation behavior-based machine learning tools to defend endpoints and servers and VMs against modern malware attacks like ransomware and file-less exploits, which easily evade legacy signature-matching anti-virus tools. ProSight Active Security Monitoring protects on-premises and cloud resources and provides a single platform to automate the complete threat progression including filtering, detection, mitigation, cleanup, and forensics. Top capabilities include one-click rollback using Windows VSS and automatic system-wide immunization against newly discovered threats.
Consultants Redundant Network
Redundant Connectivity Online Troubleshooting
Progent’s high availability inter-site connectivity and 24x7 system connection consultants can help small organizations achieve fault tolerant Interoffice connectivity through fully redundant networks featuring automatic failover. Progent’s CCIE engineers can design and implement high-availability Inter-office networks supported by non-stop EIGRP network routers or non-stop OSPF configurations of Cisco routers. Progent can demonstrate how redundant connections and transparent fail-over can provide affordable 24x7 interoffice connectivity.
Specialists Dynamics GP BizTalk Adapter
Dynamics GP Visual Studio Professionals
Progent's seasoned solution designers and software developers can help your business to create enhancements to Microsoft GP/Great Plains that support the special requirement of your business without losing the advantages of seamless Windows integration and connectivity. Progent can also provide expertise with a selection of development tools that can be utilized to create user-interface and data integrations with Microsoft Dynamics GP/Great Plains. These tools include Microsoft Dexterity, Modifier, Visual Studio Tools for Dynamics, Extender, eConnect, Web Services for Dynamics GP, Integration Manager and ODBC.
Microsoft Messenger for Mac Online Help
24 Hour macOS and Windows Support Outsourcing
Microsoft Mac Office allows Apple Macintosh users to run the industry's most popular office productivity programs. Progent's Apple-certified Macintosh consultants can show you how to configure Mac Office on a mixed-platform network that incorporates Apple OS X and Windows-powered computers so that Macintosh users can take advantage of the latest capabilities of Word, Excel, PowerPoint and Entourage for Mac in order to share data and system resources with colleagues who use Windows. Progent's consultants have experience with both Apple Macintosh and Windows platforms and can provide service for environments that combine Mac with Microsoft Windows computers with extensive resource sharing, or environments which carefully limit sharing between Mac and Windows users.
Internet Security and Acceleration Server Remote Support
Onsite Technical Support Microsoft ISA 2004 Server
Progent's certified ISA Server consulting experts have long backgrounds configuring Microsoft ISA Server-based security installations for IT networks with multiple sites, remote users, and line-of-business web applications. Progent's ISA Firewall experts are available to help your company in planning and deploying a configuration of ISA Server 2000 or ISA Server 2004 that supports your information protection requirements without adversely restricting your network productivity. Progent's consulting professionals can help you upgrade from Microsoft Proxy Server from ISA 2000 Server to ISA 2006 Enterprise Edition Server or Microsoft ISA 2006 Standard Edition Server.
SQL Server Configuration Manager Support and Help
Network Engineer SQL Server 2012 Performance Tuning
Progent can provide the support of certified engineers and seasoned database application developers, database administrators, project managers, Cisco-certified network architects, disaster recovery/business continuity planning specialists, and data security consultants to help you to evaluate the potential benefits of SQL Server 2012 for your business, install test systems at your site or at Progent's lab, plan and carry out a smooth migration to SQL Server 2012 from earlier releases of SQL Server or from legacy RDBMS solutions, and define a cost-effective and safe network infrastructure that helps you realize the full business benefit of SQL Server 2012.
Skype for Business conference bridges Consultancy
Skype for Business Front End Pool Pairing Consulting Services
Lync Server 2010 provides IM, Presence, voice/video conferencing, desktop collaboration, and both VoIP and public switched telephone network (PSTN) voice communication. Lync 2010 can extend the functionality of Microsoft Exchange Server, SharePoint Server and Office desktop or Office 365 and simplify management through integration with Active Directory. Lync 2010 can also reduce capital and operational costs by doing away with Voice-over-IP hardware and subscription fees, PBX gear, or conventional teleconferencing technology. Progent's certified IM and Presence experts offer remote and on-premises support to assist you to manage and troubleshoot your current Lync 2010 environment or evaluate the advantages of migrating from Lync Server 2010 to Skype for Business, which is Microsoft's renamed and revamped version of the product. Progent can also assist you to plan and execute an efficient Skype for Business upgrade.
Immediate Server Virtualization Help and Support
24-Hour Outsourcing Server Virtualization
By using virtual servers, companies can operate multiple virtual machines on a single actual server. Virtual server technology enables businesses to enjoy all the advantages of server isolation, while avoiding the costs associated with buying extra server hardware. Virtualization is also the critical technology for private clouds, which offer major advantages including lowering the costs of capital equipment, facilities, and administration while enhancing data security, network availability, and recoverability. Other key server management options are network monitoring utilities, Microsoft WSUS, and remote server management cards. Progent's professional server management experts can assist you in all areas of server virtualization and management to allow your business to cut expenses and conserve time.
Apple Logic Training Professional
Apple Motion Trainer
Progent's Mac consultants can promote the creative facets of Macintosh computing by offering consulting services and education in imaging, sound, and video. Progent's consultants can provide expertise in a range of Mac programs such as Adobe Photoshop, Adobe Illustrator, InDesign, QuarkXPress, Apple Logic, MOTU Digital Performer, Digidesign Pro Tools, Final Cut Pro, Apple Motion, and Adobe After Effects. Progent can also help you with specific projects such as capturing or digitizing audio or video or configuring an audio/video post production studio.
Remote Consultant Cost Engineers
Consulting Hourly Rate Network Architect Firms
Progent's pricing policy is to charge for phone support and on-site help per minute. As a result, you are charged only for delivered services. Progent does not demand a higher rate for after-hours or emergency support, and inside California or in areas where Progent provides in-person service, Progent does not charge for travel except for emergency calls where on-site time is less than 4 hours. Also, Progent applies no startup charge and requires no retainer for services delivered during regular working hours. Many support firms demand large minimum payments or charge for every quarter hour or longer. Progent's one-minute granularity avoids big invoices for fast repairs so you will not be forced to allow minor problems to fester.
Urgent Technology Professional Aten IP9001
Consult Dell DRAC
Remote server management cards give IT administrators full control over a server without the need for an on-site presence. Using remote management cards, all console screen data plus keyboard and mouse functionality are exported to a remote session to an IT professional who can be situated anywhere with Internet access. Progent's Microsoft and Cisco certified consultants can assist you to plan, deploy, and manage a fault-tolerant company network that incorporates remote server management cards and Progent can use these remote server management cards to deliver efficient remote technical support. Progent is familiar with a variety of remote management cards such as Aten IP9001 remote management cards, American Megatrends remote server management cards, Dell remote server management cards, HP Lights-Out remote management cards, and Peppercon eRIC remote management cards.
At Home Workforce Cloud Integration Support Outsourcing
Teleworkers Cloud Integration Integration
Progent can help small and mid-size companies to provide their remote workers with reliable integration with public cloud resources.
24x7 Network Technical Support
Network Monitoring Online Technical Support
Remote continuous monitoring, proactive alerts, and periodic analytical reporting are vital to maintaining the proper operation of your network and avoiding unnecessary and costly downtime. Remote Monitoring and Management technology has advanced to the point that businesses of all sizes can afford a degree of network stability that was once limited to large enterprises. Progent can provide a variety Remote Monitoring and Management (RMM) options delivered as low-cost services created to assist you to identify and resolve a an array of network problems before they get big enough to impact your business.
Server Consolidation Remote Support Services
Server Virtualization Consultant
With virtual server technology, companies can run multiple virtual servers on a single physical server. Virtual server technology enables IT organizations to gain all the advantages of server segmentation, while avoiding the expense that goes with purchasing extra server hardware. Virtualization is also the critical technology behind private clouds, which provide important benefits such as reducing the costs of hardware, facilities, and administration while enhancing data security, network reliability, and disaster recovery. Other important server management technologies include network monitoring utilities, Windows Server Update Services, and remote system management cards. Progent's certified server management experts can assist you with all aspects of server consolidation and management to allow your business to contain costs and save time.
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