Onsite Service Available in Vacaville, Fairfield, Suisun City, Dixon
Sacramento Central Valley Contact Information:
Progent offers consulting services and onsite technical support throughout the Sacramento Metro Area.
Progent locations in Sacramento Central Valley
Progent's certified professionals can provide a broad assortment of consulting and technical support assistance for information environments powered by any combination of Windows, Cisco, Apple, or Linux platforms. Services available to small companies in the Vacaville area by Progent's team of Microsoft consulting experts include:
- Progent's Azure cloud planning and integration consultants can assist you with any phase of Azure cloud migration such as requirements analysis, readiness evaluation, system architecture, pilot testing, implementation, automated administration, performance tuning, software license management, disaster recovery strategies, security planning, and compliance validation. Progent can assist you to configure and troubleshoot firewall appliances and VPN tunnels so that your clients can safely access to Azure resources, and Progent's Microsoft-certified consultants can help you set up critical Microsoft technologies to work in the cloud including Microsoft Windows Server, Exchange, SQL and SharePoint. Progent can also assist you to set up a hybrid environment that transparently integrates on-premises datacenters with Azure resources.
- Progent's Windows 10 planning and migration experts can help organizations of all sizes to assess Windows 10 or to migrate to Windows 10 from an earlier release of Windows. Remote and on-premises assessment and upgrade support for Microsoft Windows 10 offered by Progent's experts include Return on Investment analysis, project management, application compatibility testing, pilot systems, virtualization architecture, Cloud and hybrid solutions, mobile device management and synchronization, teleworker access, security and compliance, streamlined provisioning and management, network design, Wi-Fi support, business continuity planning, custom training for network management staff and users, and post-migration consulting support.
- Progent's Shared Help Desk service allows your information technology group to divide activity for support services seamlessly between your in-house support team and Progent's nationwide roster of IT service engineers and subject matter experts (SMEs). Progent's Co-managed Service Desk is a joint IT service system based on ConnectWise Manage, the industry-leading Professional Services Automation (PSA) tool for managing IT service requests, generating tickets, assigning responsibility, tracking status, and generating management analytics. The price for Level 1 support for Progent's Shared Help Desk service is typically less than $18/user/month. For details, refer to Progent’s shared IT Call Desk services.
- Progent’s 64-bit migration support specialists can assist you to enhance your application servers and workstations efficiently from 32 bits to 64 bits. Progent can help your company to understand the risks and benefits of moving to 64-bit processing, design an economical upgrade strategy that reduces operational interruptions, and offer timely remote help to aid you to configure 64-bit operating systems and application software on your existing computers. Progent's Microsoft-expert consultants can assist your company to install the 64-bit editions of Microsoft products like Microsoft Windows Server, SQL Server, Windows 10, and Microsoft Office Excel.
- Progent offers small and mid-size organizations overflow or fully outsourced Help Desk Call Center services for at-home employees. For details about Progent's supplemental or comprehensive Help Desk Call Center support for an at-home workforce, refer to Help Desk support services for teleworkers.
- Progent's Ransomware 24x7 Hot Line is intended to assist you to carry out the time-critical first step in responding to a ransomware attack by containing the malware. Progent's remote ransomware expert can help businesses to locate and isolate infected devices and guard undamaged resources from being penetrated. If your network has been penetrated by any strain of ransomware, act fast. Get help quickly by calling Progent's Ransomware Hot Line at 800-462-8800. For more information, see Progent's Ransomware 24x7 Hot Line.
- Progent's Microsoft-certified System Center 2012 Operations Manager (SCOM 2012) consulting experts have extensive experience designing, deploying, enhancing and repairing Microsoft SCOM solutions and can provide companies of all sizes expert remote or on-premises consulting services for System Center 2012 Operations Manager. Progent can help you to maintain your current SCOM deployment and remediate serious problems detected by SCOM 2012. Progent also offers Microsoft System Center 2016 Operations Manager (SCOM 2016) expertise to assist your organization to upgrade efficiently from Operations Manager 2016 to SCOM 2016. In addition, Progent can help you migrate to more modern versions of SCOM including SCOM 2019 and SCOM 2022.
- Progent's ProSight IT Asset Management service is a cloud-based IT documentation management service that allows you to capture, update, retrieve and protect information related to your network infrastructure, processes, business apps, and services. You can instantly locate passwords or serial numbers and be alerted about impending expirations of SSLs or warranties. By updating and managing your network documentation, you can save as much as 50% of time wasted trying to find critical information about your IT network. ProSight IT Asset Management features a centralized repository for holding and sharing all documents required for managing your network infrastructure like recommended procedures and How-To's. ProSight IT Asset Management also offers advanced automation for gathering and associating IT data. Whether you’re making improvements, doing maintenance, or responding to a crisis, ProSight IT Asset Management gets you the information you need as soon as you need it. Learn more about Progent's ProSight suite of managed IT services for small and mid-size businesses.
- Progent offers live online classes for a range of productivity software. Progent's Online training covers areas such as Microsoft 365 Excel and Power BI business reporting, Microsoft 365 Word VBA development, Publisher collaboration, Outlook security, Microsoft 365 Access programming, Microsoft Dynamics GP customization, Windows 10 configuration, and Windows 11 migration. Live online instruction provides the benefits of conventional in-person seminars, including instant communication between students and trainers, but avoids the expenses of travel and the challenge of attempting to accommodate the schedules of teachers and students.
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If your small business is in the Vacaville/Fairfield area
and you need computer assistance, IT outsourcing, or advanced services from a Microsoft or Cisco certified engineer,
call 707-470-1313 or visit Contact Progent.