Onsite Service Available in Walnut Creek, Concord, Danville, Pleasant Hill, Martinez, Lafayette, Pittsburg, Antioch, Orinda

San Francisco Bay Area Contact Information:
Progent offers consulting services and onsite technical support throughout Northern California.

Onsite IT Consulting
Progent locations in San Francisco Bay Area

City Address Phone Link
Fremont Fremont Executive Suites
Newark, CA 94560
United States
(510) 933-0400 Fremont Network Support Services
Hayward 26250 Industrial Blvd
Hayward, CA 94545
United States
(510) 300-1400 Hayward Network Support Services
Morgan Hill 18525 Sutter Blvd
Morgan Hill, CA 95037
United States
(408) 645-8400 Morgan Hill Network Support Services
Oakland 1300 Clay Street
Oakland, CA 94612
United States
(510) 899-7400 Oakland Network Support Services
Palo Alto 3790 El Camino Real
Palo Alto, CA 94306
United States
(650) 543-0400 Palo Alto Network Support Services
Pleasanton 4695 Chabot Dr, Suite 200
Pleasanton, CA 94588
United States
(925) 621-2400 Pleasanton Network Support Services
San Francisco 388 Market Street
San Francisco, CA 94111
United States
(415) 321-5400 San Francisco Network Support Services
San Jose 2570 N. First Street, 2nd Floor
San Jose, CA 94131
United States
(408) 240-9400 San Jose Network Support Services
San Mateo 1900 S Norfolk, Suite 350
San Mateo, CA 94403
United States
(650) 931-2400 San Mateo Network Support Services
Walnut Creek 1261 Locust St
Walnut Creek, CA 94596
United States
(925) 362-2400 Walnut Creek Network Support Services

Progent's experts can provide a broad array of engineering and support help for IT environments based on any mix of Windows, Cisco, Apple, and Linux platforms. Network support services available to small and mid-size businesses in the city of Walnut Creek by Progent's team of seasoned consulting experts include:

  • Progent can assist small and medium-size organizations to deploy collaboration solutions such as SharePoint and Microsoft Teams to make it easy for their at-home workers to engage in productive teamwork with fellow workers and customers. To learn about how Progent's experts can assist organizations to integrate and maintain collaboration technology for an at-home workforce, go to collaboration software consulting services for an at-home workforce.

  • Based in , Progent provides Microsoft and Cisco technology consulting support on-premises help, office network management outsourcing and network consulting services to businesses in California and in major metropolitan areas throughout the U.S. Progent can also deliver high-level remote IT consulting services, network monitoring, and emergency technical support in order to lower costs and reduce productivity loss for companies nationwide.

  • Some of the typical online Cisco router support services available from Progent's certified Cisco experts include configuring hostname, DHCP, routing maps, clock, and user accounts; configuring iBGP, aggregate routing, static or BGP to EIGRP redistribution, and static route injection into OSPF; fixing BGP peering arrangements, routing configuration, and BGP peering; installing current IOS image; validating failover; fixing VPN problems; creating a network diagram and documenting configuration; plus security and redundancy strategy.

  • Progent offers affordable access to an Oracle expert for Oracle DBA services or an Oracle application developer. Progent can help your business to develop effective mechanisms for critical Oracle DBA tasks such as database tuning, backup/recovery processes, and database security, or train your IT personnel how to follow industry leading practices for streamlining major management tasks. Progent can in addition provide the support of a PL/SQL developer to assist you to build, test, enhance, or port Oracle applications that can range from forms to data-driven web sites. Progent offers experience using Oracle SQL Developer, SQL *Plus, and JDeveloper tools and can also assist you to tune existing SQL code by utilizing Oracle's SQL Access Advisor.

  • Progent's Power BI experts can assist your business to plan, deploy, maintain, update or troubleshoot your Power BI business analytics solution. Progent's database experts can assist you to prepare your source data for Microsoft Power BI visualizations. Progent can help you implement and manage an on-premises, cloud based, or hybrid environment to run Power BI. For details, visit Progent's Power BI integration consulting.

  • Progent's Cisco VoIP phone and video IP phone consultants can help you to configure, manage, and debug Cisco IP phones, desktop video IP phones and wireless IP phones. Progent can provide support for all models of Cisco's IP phones from discontinued Voice over IP products to the newest media phones. Progent's consultants can also help your organization to integrate your VoIP phones and video IP phones with Cisco Unified Communications Manager, previously branded CallManager, or with Cisco Unified Communications Manager Express to create a modern IP-PBX environment for unified messaging and collaboration. Progent can also help you to configure Cisco Unified CM apps like Cisco Unified CM IM and Presence Jabber, Cisco Unity Connection for voicemail management, Cisco Unified Mobility for Single Number Reach, and Cisco Unified Contact Center Enterprise for creating a highly automated customer contact solution. Progent can provide support with any facet of Cisco VoIP Phone integration including designing dial plans, resolving IP phone registration issues, integrating SIP PSTN trunks and CUBE internetworking, deploying ISR routers with CUBE internetworking capability, and creating Cisco UCS server clustering and Cisco Survivable Remote Site Telephony (SRST) solutions for high availability.

  • Progent's ProSight Enhanced Security Protection services offer affordable multi-layer protection for physical and virtual servers, desktops, mobile devices, and Exchange email. ProSight ESP uses contextual security and advanced machine learning for round-the-clock monitoring and reacting to security threats from all vectors. ProSight ESP provides two-way firewall protection, intrusion alarms, device management, and web filtering through leading-edge tools incorporated within a single agent managed from a unified control. Progent's security and virtualization consultants can help you to plan and implement a ProSight ESP deployment that addresses your organization's specific needs and that helps you demonstrate compliance with legal and industry information security regulations. Progent will assist you specify and implement policies that ProSight ESP will manage, and Progent will monitor your network and react to alerts that call for immediate attention. Progent's consultants can also assist you to set up and test a backup and restore solution such as ProSight Data Protection Services (DPS) so you can get back in business rapidly from a potentially disastrous cyber attack like ransomware. Read more about Progent's ProSight Enhanced Security Protection unified physical and virtual endpoint security and Microsoft Exchange filtering.

  • System Center 2016 Operations Manager is designed to promote top performance and maximum uptime for critical applications by providing centralized, cross-platform monitoring of physical and virtual infrastructure installed across on-premises datacenters and cloud environments. Progent's SCOM consulting group can provide world-class remote and onsite expertise to help organizations of all sizes to plan, integrate, tune, update and repair SCOM 2016 solutions. Progent's Operations Manager 2016 consulting experts can assist you to move to Operations Manager 2016 from earlier versions of Operations Manager or from different IT infrastructure monitoring products, or integrate multiple monitoring systems into a cohesive IT management ecosystem. Progent can also show you how to extend your SCOM 2016 environment to incorporate infrastructure based in public clouds by providing Azure consulting and Amazon AWS hybrid cloud solutions.

    More Facts

If your small business is in Contra Costa County and you are looking for computer assistance, IT outsourcing, or top-level expertise from a certified Progent engineer, call 925-362-2400 or visit Contact Progent.

An index of content::

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    In addition to offering access to Microsoft Dynamics GP (Great Plains) specialists, Progent has experts in Dynamics AX (Axapta), Microsoft Dynamics NAV Business Management Software, Dynamics SL, Dynamics RMS, Macola ERP, MAS 90 by Sage Software, and QuickBooks Pro. Progent can provide software development, troubleshooting, administration help, upgrade assistance, and one-on-one or group online training classes tailored to address your specific requirements. Progent's consultants also can help you build and support a protected, robust server and communications infrastructure to support your ERP, MRP and accounting applications.

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    important characteristics of Dynamics GP software include a modular design that lets you license just the functionality you need, a standards-based architecture based on Microsoft technologies to secure your investment and provide a tightly integrated environment, enhanced reporting capabilities that permit you to track all operations, income and expenses and sales trends, compatibility with Microsoft Office to enable access to business data, the ability to integrate data from virtually any db software or desktop application into Microsoft GP, and an open design that makes it easy to develop custom programs. Progent can help you configure and maintain a reliable, protected server and communications network to support Microsoft Dynamics GP/Great Plains, and can provide experienced GP/Great Plains consultants to show you how to turn the powerful features of Microsoft Dynamics GP/Great Plains accounting into a productive business management solution.

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    Progent can provide the services of a CRISC-certified risk management expert to help your company to plan and deploy an enterprise risk management strategy following leading practices promoted by CRISC and geared to match your company's risk appetite, business objectives, and IT budget.

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    Progent can deliver a variety of affordable online and on-premises consulting services to assist your business to deploy, manage, and troubleshoot desktops and mobile devices powered by Windows, macOS/OS X, Apple iOS, Google Android, or Linux.

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    Nexus switches are intended to provide the speed, expandability, uptime, cloud readiness, density, data protection and manageability required to act as the heart of an enterprise data center. Progent's Cisco-certified Nexus switch experts are available to provide remote and on-premises consulting expertise to assist you to design an optimal switch architecture, set up test environments to confirm your network design, deploy Nexus switches, define and enforce appropriate policies, run security vulnerability tests, configure advanced monitoring and alert systems, fully utilize resources by means of virtualization, analyze and repair switching and routing problems, maximize performance, plan for expected growth, and set up the powerful fault-tolerant features available for Cisco's Nexus switches. Progent's consultants can also help you to migrate efficiently from outdated Nexus models or Cisco Catalyst switches to current Nexus platforms.

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  • Professional NetApp MetroCluster and FlexPod
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    NetApp MetroCluster is a disaster recovery platform that combines array-based storage clustering along with continual replication to deliver fast, zero RPO disaster recovery (DR) between sites that are as far as 185 miles apart. Progent's team of veteran network experts can assist you to plan, configure, administer, upgrade, test and repair a disaster recovery solution based on NetApp MetroCluster. Progent can help you to choose an architecture for your MetroCluster deployment that meets your functional requirements and budget. Progent can ensure you adhere to leading practices for configuring your MetroCluster solution by delivering guidance with tasks like assigning disk pools, determining plexes layout, provisioning NetApp FlexVol volumes, setting up Data ONTAP configuration replication service, installing switches, implementing a tiebreaker mechanism, setting up a configuration replication network, and testing your MetroCluster DR solution to show adherence with industry standards and government mandates.

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  • Microsoft LCS Server Consulting
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    Microsoft Office Communications Server delivers Instant Messaging and Real Presence as part of an extensible, enterprise-grade solution featuring enhanced protection, seamless integration with other Microsoft software, an extendable, industry-standard development environment, and compliance with regulatory requirements such as HIPAA, SOX, and Gramm-Leach-Bliley. The product offers lower costs and elevated business efficiencies, increased worker output, and better IP security. Microsoft Communications Server 2007 has been replaced by Lync Server, which itself has been replaced by Skype for Business. Progent's certified IM and Presence consultants can provide remote and onsite support and troubleshooting help for your Office Communications Server deployment and can help you to evaluate the advantages of migrating to Skype for Business. Progent can also assist you to plan and carry out a smooth migration that will add significant strategic value to your information network

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    Progent's consultants offer online and onsite expertise for companies of any size to assess the benefits of migrating to Skype for Business or Skype for Business Online from any release of Lync Server or Microsoft Office Communications Server. Progent can help you to plan an on-premises, cloud or mixed deployment; interface Skype for Business with SQL Server,Exchange, SharePoint and Office or Microsoft 365; set up HA solutions; connect Skype for Business with your PBX system and PSTN gateway; and interface with third-party collaboration platforms such as Cisco Video Interop Server. Progent's certified information security consultants can assist you design and verify a security strategy for your Skype for Business solution that is compliant with regulatory standards.

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  • VMware vRealize Automation vRA Consultant
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    VMware's market leading Site Recovery Manager (SRM) is an extension to VMware vCenter that allows you to specify, automate and test a repeatable runbook for restoring applications and services quickly following a breakdown. Site Recovery Manager supports centrally controlled and automated recovery, application mobility, and non-intrusive site migration, failback and re-protect. Site Recovery Manager also allows non-intrusive testing for disaster recovery, upgrades and patches and can produce reports to verify complete service recovery, validate Service Level Agreements and demonstrate compliance. Progent offers the skills of a VCDX certified VMware SRM consultant to assist your organization to design, deploy, test and administer a disaster recovery solution based on VMware SRM.

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    Remote management cards offer IT managers complete control over a server without the requirement for a personal visit. Through remote server management cards, all console screen data plus keyboard and mouse functionality are exported to a remote session to an IT expert who can be located anywhere in the world. Progent's Microsoft and Cisco authorized engineers can assist you to design, deploy, and manage a fault-tolerant business network that includes remote server management cards and Progent can utilize these remote management cards to deliver low-cost off-site technical support. Progent has experience with a number of remote server management cards such as Aten IP9001 remote server management cards, American Megatrends MegaRAC remote management cards, Dell DRAC cards, HP Lights-Out 100c remote server management cards, and Peppercon remote server management cards.

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    The clustering feature set built into the high-end editions of Windows Server 2008 is dramatically redesigned to simplify the deployment, setup, and administration of server clusters that provide improved levels of system availability, security, performance, and flexibility. New or improved capabilities include automated cluster verification, revamped setup and deployment, unified cluster administration, new cluster architecture for maximum availability, hardened security and quorum structure, minimization of failure points, greater storage and memory capacity, and enhancements for multi-site clusters. Progent's clustered server consultants can assist you evaluate the advantages of failover clusters, design and implement an installation, train your IT staff to administer your cluster environment, provide ongoing consulting and technical help services, and produce and validate a business continuity plan.

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    Progent offers access to the affordable services of remote Internet connectivity consultants to assist your organization to evaluate or enhance your Internet services so your Internet connectivity solution aligns with your business needs. Support services available from Progent's engineers include assessment of your existing bandwidth utilization, vendor and plan comparison and selection, network provisioning, and managing a smooth move to a different carrier and/or service arrangement. Network provisioning can include enhancing current routers and deploying additional ones, implementing firewalls, and upgrading dependable BGP architectures.

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    Microsoft Exchange Server 2013 incorporates significant improvements to the capabilities of its predecessor Exchange 2010 and introduces powerful innovations as well as a redesigned structure. These enhancements affect key areas such as ease of administration, high availability (HA), compliance, cost of ownership, teamwork, extensibility, performance, cross-version interoperability, and productivity. Progent's certified Exchange 2013 consultants can assist your organization to evaluate the possible advantages of upgrading to Microsoft Exchange Server 2013, create a cost-effective test and rollout strategy, and educate your IT staff to maintain your Exchange 2013 environment. Progent can also provide affordable remote support and management for Microsoft Exchange Server 2013.

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    Progent offers the support of a certified VMware VCDX consultant to help you design, deploy, manage and repair VMware vSphere and vCloud-powered virtualization ecosystem for local datacenters, private and public clouds, or hybrid deployments. Progent offers advanced expertise for deploying and configuring VMware Site Recovery Manager (SRM) and VMware's NSX virtual network platform for disaster recovery and business continuity. Progent has in-depth understanding of VMware vCloud Director, vRealize Automation, vRO and vCloud tools for administering private and public cloud and hybrid cloud environments that provide high uptime, data security, and application mobility.

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    Progent's ProSight Virtual Hosting service offers complete hosting of a small or mid-size company's production servers in an environment that gives the highest level of availability and scalability and is in addition easy to move to another host. ProSight Virtual Hosting services are built on mature virtualization architectures that enable small businesses with mixed- platform environments to save dramatically on the costs of capital equipment, system maintenance, and network administration while achieving world-class fault tolerance and an unmatched degree of vendor flexibility.

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    Microsoft Forefront Threat Management Gateway builds on the proven security technologies of Microsoft ISA Server 2006 and provides a easily managed Internet gateway that delivers a single-server platform for a variety of security features including an application layer and network layer firewall, URL filtering, antimalware, intrusion protection, reputation services, Virtual Private Network management, and HTTP/HTTPS inspection. Forefront Threat Management Gateway 2010 provides comprehensive web security reporting capabilities, allows customized reporting powered by SQL Server, works with Active Directory to simplify policy enforcement, and can be operated as a virtual machine to cut costs and enhance recoverability. Progent's Microsoft-certified engineers can help your company to design and execute pilot and production deployments; integrate Forefront Threat Management Gateway 2010 with Windows Server 2008, Active Directory, Microsoft SQL Server, Microsoft Exchange Server, and SharePoint; set up Forefront Threat Management Gateway 2010 to operate on a virtual machine with Microsoft Windows Hyper-V; and deliver continuing consulting and repair services. Progent's consultants can also help you to migrate economically to Forefront Threat Management Gateway from ISA Server 2006 or ISA Server 2004.

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    Configuration Manager 2016 automates application and device deployment across multiple sites, simplifies security and compliance settings control, keeps track of network assets, protects against company data leakage, performs network health reporting, allows secure self service, and offers a common point of control for managing mixed-operating system ecosystems running on-premises, cloud-centric, or hybrid deployment topologies. Progent's Microsoft-certified Configuration Manager 2016 consulting team and Microsoft Azure cloud integration specialists can help businesses of any size with any aspect of designing, installing, using and repairing a System Center 2016 Configuration Manager solution for local, cloud-based, or hybrid environments.

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    Progent can provide affordable remote assistance to assist your business to design, configure, and troubleshoot any facet of your iOS and Windows integration efforts and is available for short-term jobs to help you get past specific technical bottlenecks or major engagements to help you complete large-scale initiatives on schedule and within budget. Progent has experience in local, cloud-centric, or hybrid networks and can help you create or maintain a resilient, secure and scalable network infrastructure that aligns with your computing model. Progent can also provide remote or on-premises training for individuals or groups to help manage and use your iOS devices in a safe, collaborative environment that maximizes the business value of your information network.

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