San Francisco East Bay
Walnut Creek, Pittsburg, Antioch, Orinda:

Onsite Service Available in Walnut Creek, Concord, Danville, Pleasant Hill, Martinez, Lafayette, Pittsburg, Antioch, Orinda

San Francisco Bay Area Contact Information:
Progent offers consulting services and onsite technical support throughout Northern California.

Progent's certified professionals can provide a wide selection of consulting and support assistance for information systems powered by any mix of Windows, Cisco, Apple Mac, or Linux technologies. Services offered to small companies in the Walnut Creek neighborhood by Progent's staff of Microsoft and Cisco certified consulting experts include:

• Progent can provide your organization affordable online access to MS Exchange 2019 hybrid cloud solutions expertise, MS Exchange Server 2016 migration consulting services, Microsoft-certified Exchange Server 2013 consulting experts, Exchange 2010 experts and Exchange 2007 Server support professionals to create a dependable email solution that provides protected email connectivity throughout your company. For road warriors with handheld devices, Progent offers Apple iOS and Android smart phone integration services and Blackberry management expertise.
  
  
• Progent’s ProSight WAN Watch infrastructure management service makes it simple and inexpensive for smaller businesses to map, track, enhance and debug their networking appliances like routers and switches, firewalls, and wireless controllers plus servers, printers, client computers and other devices. Using state-of-the-art Remote Monitoring and Management technology, WAN Watch makes sure that network maps are kept current, copies and displays the configuration information of almost all devices connected to your network, tracks performance, and generates alerts when potential issues are discovered. By automating time-consuming management and troubleshooting activities, ProSight WAN Watch can cut hours off common chores such as making network diagrams, expanding your network, finding devices that require critical updates, or identifying the cause of performance bottlenecks. Learn about the complete ProSight portfolio of value-priced network monitoring and management services for small and medium-size businesses
  
  
• Microsoft ISA Server 2006 and its replacement Microsoft Forefront Threat Management Gateway are discontinued software platforms that include an application-layer firewall able to defend networks from external and inside threats. The two platforms provide deep inspection of Internet protocols to detect exploits that routinely evaded early-generation firewalls. ISA Server 2006 was superseded by Microsoft Forefront TMG, which was based on ISA Server 2006's technology while providing a number of improved capabilities. Forefront TMG 2010 has been discontinued by Microsoft, and the gateway security features offered by the platform are now usually handled by dedicated physical devices from vendors that include Cisco, Check Point, Fortinet, SonicWALL, and WatchGuard. (See Cisco ASA Firewall with Firepower Services integration and support.) Progent provides advanced Forefront Threat Management Gateway support and Microsoft ISA Server expertise to help you manage and debug your older firewall environment, and Progent can help your organization to upgrade smoothly to a modern security solution by providing planning, integration, tuning, IT staff training and troubleshooting.
  
  
• Progent has published a white paper summarizing the benefits organizations of any size can gain from outsourcing or co-sourcing IT support from Progent. Progent's IT Outsourcing and Co-sourcing white paper includes Progent's proven service delivery paradigm for network consulting that can range from desktop configuration to advanced application development. The white paper also shows ways that Progent's outsourcing services can help companies to cut costs, accelerate productivity, and increase the value of their IT network. To see Progent's white paper, click: Advantages of Outsourcing IT Services from Progent.
  
  
• ProSight Email Guard is Progent's spam filtering service that uses the infrastructure of leading information security companies to provide centralized management and world-class security for your inbound and outbound email. The hybrid structure of Email Guard integrates cloud-based filtering with an on-premises gateway appliance to provide advanced defense against spam, viruses, Dos Attacks, DHAs, and other email-based malware. Email Guard's cloud filter serves as a first line of defense and blocks most unwanted email from reaching your network firewall. This decreases your vulnerability to external threats and conserves network bandwidth and storage space. ProSight Email Guard's onsite security gateway device provides a further layer of inspection for incoming email. For outbound email, the on-premises gateway offers AV and anti-spam filtering, DLP, and email encryption. The on-premises gateway can also assist Microsoft Exchange Server to track and safeguard internal email traffic that stays inside your security perimeter. Find out about Progent's entire ProSight series of value-priced outsourced network management services for small and mid-size businesses.
  
  
• Amazon Marketplace Web Service is an integrated collection of APIs that enables Amazon sellers to streamline their operations by automating key sales activities such as listings, orders, payments, fulfillment, and reports. By leveraging Amazon's extensive online ecosystem and automating their sales, merchants can expand their reach, reduce their cost of sales, accelerate response time to customers, and add to their bottom line. Progent's Amazon Marketplace Web Service developers can work with your development team and provide programming, workflow integration, project management support, and mentoring to help you shorten development time and costs and expedite your ROI.
  
  
• Progent is the leading source of easy, quick, and affordable access to Cisco CCIE Certified consultants. Cisco Certified Internetwork Experts are highly-qualified networking experts who earn this prestigious classification only as a result of thorough testing by Cisco. CCIEs are able to handle the most complicated issues associated with network design, integration, repair, and support. Progent’s CCIE consultants cooperate intimately with Cisco in-house staff in analyzing issues with Cisco's IOS software and devising fixes or obtaining patches to resolve problems. Progent can provide quick access to a CCIE by telephone so you can get immediate assistance for tough network troubles that are impacting worker productivity but are beyond the expertise of your usual network support resources.
  
  
• Progent offers online or on-premises access to a Cisco Certified Internetwork Expert (CCIE) specialist to assist you to plan, install, manage and repair converged communications environments that incorporate Cisco Unified Communication products in a local, distributed, or hybrid cloud environment. Progent's Cisco-certified Unified Communications engineers have in-depth backgrounds assisting organizations of any size to build advanced collaboration solutions by delivering services that include Unified Communications Manager and Cisco CallManager planning and deployment, VoIP phones setup, and Cisco wireless VoIP phone solutions. Progent can assist you with Cisco's extensive portfolio of UC applications like Jabber, WebEx Meeting Center, Unity Connection, Cisco Unified Contact Center Express (CCX), and Unified Mobility.
  
  
• Progent can help small and medium-size businesses to provision their home-based workers with safe and reliable integration with cloud applications and services. For information about how Progent's consultants can help you to configure resilient Cloud connnections for their telecommuters, go to cloud integration expertise for a remote workforce.
  
  
• Progent offers small and medium-size businesses supplemental or fully outsourced Help Desk services for offsite workers. For details about Progent's overflow or comprehensive Help Desk support services for at-home workers, visit Help Desk support services for teleworkers.
  
  
• Progent's Test and Training Lab located at the QTS Colocation Center in Sacramento is available for piloting line-of-business applications, developing efficient migration methodologies, assessing and optimizing performance, planning or validating disaster recovery solutions, mitigating compatibility problems, and building training systems for the latest technologies. For Progent customers who lack sufficient internal resources to configure proper pilot environments, the lab reduces capital outlay and technical risk and helps keep vital network projects on schedule.
  
  
• Progent's ProSight Active Security Monitoring (ASM) service gives small and medium-sized companies the advantages of the same anti-ransomware technology implemented by many of the world's biggest corporations such as Walmart, Citi, and Salesforce. By providing real-time malware filtering, detection, mitigation, recovery and analysis in one integrated platform, ProSight Active Security Monitoring reduces total cost of ownership, simplifies administration, and expedites operational continuity. The next-generation endpoint protection engine incorporated in Progent's ProSight Active Security Monitoring was listed by Gartner Group as the industry's "most visionary Endpoint Protection Platform."
  
  
• Microsoft SharePoint 2016, intended for local deployments of SharePoint, supports integration with SharePoint Online and Microsoft 365 to enable hybrid environments that transparently unify local and cloud-based infrastructure and services. Other improvements include rapid deployment with the MinRole role-based topology feature, increased scale, faster performance, stronger security and compliance, advanced analytics with Power BI integration, and a more engaging user interface for collaboration and sharing. Progent's Microsoft-certified consultants offer economical online and onsite consulting expertise, application development, and troubleshooting support for businesses of all sizes who want to upgrade to SharePoint 2016 or SharePoint Online from prior releases of SharePoint. Progent can also assist you to design and implement a cost-effective migration from SharePoint 2016 to SharePoint 2019 on prem, SharePoint Online, or a hybrid environment that combines local and cloud infrastructure into a seamless intranet solution. To find out more, see SharePoint 2016 migration consulting.
  
  
  
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If your small business is in Contra Costa County and you require computer assistance, IT outsourcing, or advanced expertise from a certified Progent engineer, call 925-362-2400 or visit Contact Progent.