Onsite Service Available in Walnut Creek, Concord, Danville, Pleasant Hill, Martinez, Lafayette, Pittsburg, Antioch, Orinda
San Francisco Bay Area Contact Information:
Progent offers consulting services and onsite technical support throughout Northern California.
Progent locations in San Francisco Bay Area
City |
Address |
Phone |
Link |
Fremont |
Fremont Executive Suites Newark, CA 94560 United States |
(510) 933-0400 |
Fremont Network Support Services |
Hayward |
26250 Industrial Blvd Hayward, CA 94545 United States |
(510) 300-1400 |
Hayward Network Support Services |
Morgan Hill |
18525 Sutter Blvd Morgan Hill, CA 95037 United States |
(408) 645-8400 |
Morgan Hill Network Support Services |
Oakland |
1300 Clay Street Oakland, CA 94612 United States |
(510) 899-7400 |
Oakland Network Support Services |
Palo Alto |
3790 El Camino Real Palo Alto, CA 94306 United States |
(650) 543-0400 |
Palo Alto Network Support Services |
Pleasanton |
4695 Chabot Dr, Suite 200 Pleasanton, CA 94588 United States |
(925) 621-2400 |
Pleasanton Network Support Services |
San Francisco |
388 Market Street San Francisco, CA 94111 United States |
(415) 321-5400 |
San Francisco Network Support Services |
San Jose |
2570 N. First Street, 2nd Floor San Jose, CA 94131 United States |
(408) 240-9400 |
San Jose Network Support Services |
San Mateo |
1900 S Norfolk, Suite 350 San Mateo, CA 94403 United States |
(650) 931-2400 |
San Mateo Network Support Services |
Walnut Creek |
1261 Locust St Walnut Creek, CA 94596 United States |
(925) 362-2400 |
Walnut Creek Network Support Services |
Progent's IT support services for small and mid-size companies in the Walnut Creek vicinity are concentrated on customers who require fast and economical help with system reliability, security, productivity, administration, or repair. This brief list of Progent's consulting services and networking expertise will provide a sense of the ways Progent's team can assist you to increase the business value of your computer network.
- Progent's hybrid cloud solutions consultants offer advanced online support services to help companies of any size to connect their information networks with popular public cloud platforms such as Microsoft Azure and Amazon Web Services. Progent can assist you to plan and manage cost-effective hybrid environments that can include Windows and Linux systems and apps in hybrid network models that utilize local IT assets along with public clouds. To assist you to incorporate public cloud services with networks, Progent offers a variety of cloud migration services that include Microsoft 365 integration solutions with on-premises installations of Exchange, Microsoft Azure hybrid cloud design and deployment services, Amazon AWS cloud migration, and Amazon Web Marketing Service (WMS) development and troubleshooting.
- Progent offers small and medium-size companies supplemental or fully outsourced Help Desk services for offsite workers. To learn about Progent's supplemental or fully outsourced Help Desk Call Center services for a remote workforce, see Help Desk support for teleworkers.
- If you are creating Linux software on a network that includes Windows-based servers, workstations and applications, Progent offers network outsourcing and consulting services that keep your network up and running while reliving you to focus on your area of high-value expertise. By using automated server monitoring and providing online and optional on-site support as you need it, Progent provides Linux and UNIX developer support that offers an affordable way to maintain an information technology network that features reliability, protection and performance.
- Cisco's Catalyst family of wireless controllers simplify the management of wireless LANs by unifying the provisioning and management of Wi-Fi APs, tuning wireless throughput by limiting the impact of RF congestion, improving wireless uptime with rapid auto-failover, and strengthening data security by detecting threats and analyzing network traffic based on user type and location. Progent can assist you to deploy Cisco Wi-Fi controller appliances to manage and monitor Wi-Fi networks of any size. Progent can assist you to maintain and troubleshoot your current Cisco-based Wi-Fi environment or carry out a smooth transition to Cisco's modern wireless controller technology. For more information, see Cisco Catalyst Wi-Fi controller consulting and support services.
- Progent's Experts Team provides consulting in Microsoft financial and ERP software, allowing you to tailor affordable and complete network solutions that address the specific needs of your company. Progent's application developers can deliver a variety of services including
Microsoft Dynamics 365 Finance (formerly Dynamics AX and Axapta) ERP consulting services,
Dynamics GP/Great Plains Accounting Software education and integration,
MS Dynamics 365 Business Central/NAV business management software support,
Microsoft Dynamics SL accounting software help,
and MS Commerce/RMS deployment.
- Progent's Cisco VoIP phone and video IP phone consultants can assist your business to configure, manage, and debug Cisco IP phones, video IP phones and wireless IP handsets. Progent can provide support for all models of Cisco's IP phones from discontinued Voice over IP products to the latest HD media phones. Progent's consultants can also assist your organization to integrate your IP phones with Cisco Unified Communications Manager, previously known as CallManager, or with Unified CM Express to create a state-of-the-art IP-PBX environment for unified messaging and company-wide collaboration. Progent can also assist you to install Cisco Unified CM apps like Cisco Unified CM IM and Presence Service with Jabber support, Unity Express for voicemail, Mobile Connect for Single Number Reach, and Cisco Contact Center Express (Unified CCX or CCX) for building a highly automated customer contact solution. Progent can deliver expertise with any facet of Cisco IP Phone integration including designing dial plans, solving IP phone registration issues, setting up SIP trunks and CUBE internetworking, deploying ISR routers with CUBE VoIP networking capability, and creating Cisco UCS server failover and Cisco Survivable Remote Site Telephony (SRST) systems for high availability.
- Progent produces full and meaningful documentation of all support activity to make sure clients don’t ever feel “captive” to their support provider. Progent sends e-mail documentation of services shortly after completion of each service task, and also encloses a hard copy along with monthly billings. Complete IT support documentation makes it less risky for clients to transfer to a new support provider or assume more service responsibilities internally. Complete support reporting also provides IT managers the visibility required to assess the quality of maintenance services and produce more realistic network budgets.
- Progent's ProSight Virtual Hosting and management outsourcing service provides comprehensive hosting of a small company's production servers in a solution that delivers the highest level of availability and scalability and is in addition easy to move to another host. Progent's Private Cloud hosting options are built upon proven virtualization technologies that enable small and midsize businesses with multi- platform IT systems to save dramatically on the costs of capital equipment, infrastructure support, and IT management while achieving world-class fault tolerance and an unmatched level of vendor flexibility. Find out more about Progent's ProSight family of managed services for small and mid-size organizations.
- Progent's founder and senior technology officer, Les Kent, was the architect for a multi-media networking solution that earned Microsoft's “Best Application of the Year Award.” Mr. Kent is a 40-year computer industry veteran and has been responsible for the creation and implementation of hundreds of innovative business solutions based on Microsoft and Cisco technologies. Mr. Kent founded Progent in order to meet the needs of smaller businesses who can't justify the cost of maintaining a large IT staff but who still need information systems with enterprise-class reliability, protection, and responsiveness.
More Facts
If your small business is in Contra Costa County
and you need technical help, information technology outsourcing, or high-level services from a Microsoft or Cisco certified consultant,
call 925-362-2400 or visit Contact Progent.