Onsite Service Available in Walnut Creek, Concord, Danville, Pleasant Hill, Martinez, Lafayette, Pittsburg, Antioch, Orinda

San Francisco Bay Area Contact Information:
Progent offers consulting services and onsite technical support throughout Northern California.

Onsite IT Consulting
Progent locations in San Francisco Bay Area

City Address Phone Link
Fremont Fremont Executive Suites
Newark, CA 94560
United States
(510) 933-0400 Fremont Network Support Services
Hayward 26250 Industrial Blvd
Hayward, CA 94545
United States
(510) 300-1400 Hayward Network Support Services
Morgan Hill 18525 Sutter Blvd
Morgan Hill, CA 95037
United States
(408) 645-8400 Morgan Hill Network Support Services
Oakland 1300 Clay Street
Oakland, CA 94612
United States
(510) 899-7400 Oakland Network Support Services
Palo Alto 3790 El Camino Real
Palo Alto, CA 94306
United States
(650) 543-0400 Palo Alto Network Support Services
Pleasanton 4695 Chabot Dr, Suite 200
Pleasanton, CA 94588
United States
(925) 621-2400 Pleasanton Network Support Services
San Francisco 388 Market Street
San Francisco, CA 94111
United States
(415) 321-5400 San Francisco Network Support Services
San Jose 2570 N. First Street, 2nd Floor
San Jose, CA 94131
United States
(408) 240-9400 San Jose Network Support Services
San Mateo 1900 S Norfolk, Suite 350
San Mateo, CA 94403
United States
(650) 931-2400 San Mateo Network Support Services
Walnut Creek 1261 Locust St
Walnut Creek, CA 94596
United States
(925) 362-2400 Walnut Creek Network Support Services


Progent's certified professionals can provide a wide selection of consulting and support assistance for information systems powered by any mix of Windows, Cisco, Apple Mac, or Linux technologies. Services offered to small companies in the Walnut Creek neighborhood by Progent's staff of Microsoft and Cisco certified consulting experts include:



  • Progent can provide your organization affordable online access to MS Exchange 2019 hybrid cloud solutions expertise, MS Exchange Server 2016 migration consulting services, Microsoft-certified Exchange Server 2013 consulting experts, Exchange 2010 experts and Exchange 2007 Server support professionals to create a dependable email solution that provides protected email connectivity throughout your company. For road warriors with handheld devices, Progent offers Apple iOS and Android smart phone integration services and Blackberry management expertise.

  • Progentís ProSight WAN Watch infrastructure management service makes it simple and inexpensive for smaller businesses to map, track, enhance and debug their networking appliances like routers and switches, firewalls, and wireless controllers plus servers, printers, client computers and other devices. Using state-of-the-art Remote Monitoring and Management technology, WAN Watch makes sure that network maps are kept current, copies and displays the configuration information of almost all devices connected to your network, tracks performance, and generates alerts when potential issues are discovered. By automating time-consuming management and troubleshooting activities, ProSight WAN Watch can cut hours off common chores such as making network diagrams, expanding your network, finding devices that require critical updates, or identifying the cause of performance bottlenecks. Learn about the complete ProSight portfolio of value-priced network monitoring and management services for small and medium-size businesses

  • Microsoft ISA Server 2006 and its replacement Microsoft Forefront Threat Management Gateway are discontinued software platforms that include an application-layer firewall able to defend networks from external and inside threats. The two platforms provide deep inspection of Internet protocols to detect exploits that routinely evaded early-generation firewalls. ISA Server 2006 was superseded by Microsoft Forefront TMG, which was based on ISA Server 2006's technology while providing a number of improved capabilities. Forefront TMG 2010 has been discontinued by Microsoft, and the gateway security features offered by the platform are now usually handled by dedicated physical devices from vendors that include Cisco, Check Point, Fortinet, SonicWALL, and WatchGuard. (See Cisco ASA Firewall with Firepower Services integration and support.) Progent provides advanced Forefront Threat Management Gateway support and Microsoft ISA Server expertise to help you manage and debug your older firewall environment, and Progent can help your organization to upgrade smoothly to a modern security solution by providing planning, integration, tuning, IT staff training and troubleshooting.

  • Progent has published a white paper summarizing the benefits organizations of any size can gain from outsourcing or co-sourcing IT support from Progent. Progent's IT Outsourcing and Co-sourcing white paper includes Progent's proven service delivery paradigm for network consulting that can range from desktop configuration to advanced application development. The white paper also shows ways that Progent's outsourcing services can help companies to cut costs, accelerate productivity, and increase the value of their IT network. To see Progent's white paper, click: Advantages of Outsourcing IT Services from Progent.

  • ProSight Email Guard is Progent's spam filtering service that uses the infrastructure of leading information security companies to provide centralized management and world-class security for your inbound and outbound email. The hybrid structure of Email Guard integrates cloud-based filtering with an on-premises gateway appliance to provide advanced defense against spam, viruses, Dos Attacks, DHAs, and other email-based malware. Email Guard's cloud filter serves as a first line of defense and blocks most unwanted email from reaching your network firewall. This decreases your vulnerability to external threats and conserves network bandwidth and storage space. ProSight Email Guard's onsite security gateway device provides a further layer of inspection for incoming email. For outbound email, the on-premises gateway offers AV and anti-spam filtering, DLP, and email encryption. The on-premises gateway can also assist Microsoft Exchange Server to track and safeguard internal email traffic that stays inside your security perimeter. Find out about Progent's entire ProSight series of value-priced outsourced network management services for small and mid-size businesses.

  • Amazon Marketplace Web Service is an integrated collection of APIs that enables Amazon sellers to streamline their operations by automating key sales activities such as listings, orders, payments, fulfillment, and reports. By leveraging Amazon's extensive online ecosystem and automating their sales, merchants can expand their reach, reduce their cost of sales, accelerate response time to customers, and add to their bottom line. Progent's Amazon Marketplace Web Service developers can work with your development team and provide programming, workflow integration, project management support, and mentoring to help you shorten development time and costs and expedite your ROI.

  • Progent is the leading source of easy, quick, and affordable access to Cisco CCIE Certified consultants. Cisco Certified Internetwork Experts are highly-qualified networking experts who earn this prestigious classification only as a result of thorough testing by Cisco. CCIEs are able to handle the most complicated issues associated with network design, integration, repair, and support. Progentís CCIE consultants cooperate intimately with Cisco in-house staff in analyzing issues with Cisco's IOS software and devising fixes or obtaining patches to resolve problems. Progent can provide quick access to a CCIE by telephone so you can get immediate assistance for tough network troubles that are impacting worker productivity but are beyond the expertise of your usual network support resources.

  • Progent offers online or on-premises access to a Cisco Certified Internetwork Expert (CCIE) specialist to assist you to plan, install, manage and repair converged communications environments that incorporate Cisco Unified Communication products in a local, distributed, or hybrid cloud environment. Progent's Cisco-certified Unified Communications engineers have in-depth backgrounds assisting organizations of any size to build advanced collaboration solutions by delivering services that include Unified Communications Manager and Cisco CallManager planning and deployment, VoIP phones setup, and Cisco wireless VoIP phone solutions. Progent can assist you with Cisco's extensive portfolio of UC applications like Jabber, WebEx Meeting Center, Unity Connection, Cisco Unified Contact Center Express (CCX), and Unified Mobility.

  • Progent can help small and medium-size businesses to provision their home-based workers with safe and reliable integration with cloud applications and services. For information about how Progent's consultants can help you to configure resilient Cloud connnections for their telecommuters, go to cloud integration expertise for a remote workforce.

  • Progent offers small and medium-size businesses supplemental or fully outsourced Help Desk services for offsite workers. For details about Progent's overflow or comprehensive Help Desk support services for at-home workers, visit Help Desk support services for teleworkers.

  • Progent's Test and Training Lab located at the QTS Colocation Center in Sacramento is available for piloting line-of-business applications, developing efficient migration methodologies, assessing and optimizing performance, planning or validating disaster recovery solutions, mitigating compatibility problems, and building training systems for the latest technologies. For Progent customers who lack sufficient internal resources to configure proper pilot environments, the lab reduces capital outlay and technical risk and helps keep vital network projects on schedule.

  • Progent's ProSight Active Security Monitoring (ASM) service gives small and medium-sized companies the advantages of the same anti-ransomware technology implemented by many of the world's biggest corporations such as Walmart, Citi, and Salesforce. By providing real-time malware filtering, detection, mitigation, recovery and analysis in one integrated platform, ProSight Active Security Monitoring reduces total cost of ownership, simplifies administration, and expedites operational continuity. The next-generation endpoint protection engine incorporated in Progent's ProSight Active Security Monitoring was listed by Gartner Group as the industry's "most visionary Endpoint Protection Platform."

  • Microsoft SharePoint 2016, intended for local deployments of SharePoint, supports integration with SharePoint Online and Microsoft 365 to enable hybrid environments that transparently unify local and cloud-based infrastructure and services. Other improvements include rapid deployment with the MinRole role-based topology feature, increased scale, faster performance, stronger security and compliance, advanced analytics with Power BI integration, and a more engaging user interface for collaboration and sharing. Progent's Microsoft-certified consultants offer economical online and onsite consulting expertise, application development, and troubleshooting support for businesses of all sizes who want to upgrade to SharePoint 2016 or SharePoint Online from prior releases of SharePoint. Progent can also assist you to design and implement a cost-effective migration from SharePoint 2016 to SharePoint 2019 on prem, SharePoint Online, or a hybrid environment that combines local and cloud infrastructure into a seamless intranet solution. To find out more, see SharePoint 2016 migration consulting.



    More Facts

If your small business is in Contra Costa County and you require computer assistance, IT outsourcing, or advanced expertise from a certified Progent engineer, call 925-362-2400 or visit Contact Progent.



An index of content::

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    Progent's IT outsourcing services provide economical computer support for small companies. Whether it involves designing system architecture, setting up an internal Help Desk or outsourcing a one, rolling out an updated email system, monitoring your network, or developing an on-line business application, outsourcing your network technical services can reduce costs and eliminate uncertainties, allowing IT support budgets to grow in a more linear and controlled manner than is possible by assembling a bulky, all-purpose internal IT organization. Progent's Outsourcing White Paper and datasheets tell you how Progent can help you build a secure and robust network architecture for your vital business software based on Microsoft Windows including Office XP, Microsoft Office 2003, and Office 2000.

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    Progent's Technical Response Center (TRC) offers nationwide extended hours remote troubleshooting for networks based on Windows and Cisco products and technologies. Progent's Microsoft and Cisco-Certified support experts provide after-hours telephone support and remote direct computer access to isolate and resolve technical problems quickly and economically. The breadth of technical expertise available from Progent's staff of nationwide service engineers makes it possible to escalate even the most difficult network issues to competent specialists as required. For urgent problems, the TRC tries to answer your call for service within one hour.

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    Progent's certified engineers provide technical support and network consulting expertise for Microsoft Exchange Server 2003, Windows Server 2003, and for the complete line of Microsoft Servers. Progent's migration, integration, administration, and support services for Microsoft Exchange 2003 Server include system design, deployment, project management, onsite and off-site technical support, Help Desk outsourcing, certified security evaluation, and comprehensive network management outsourcing.

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    Progent's Microsoft-certified consulting experts have over 10 years of background planning, implementing, enhancing and troubleshooting Microsoft SCOM solutions and can provide companies of all sizes advanced online or on-premises consulting services for System Center 2012 Operations Manager. Progent can assist you to design a topology for Microsoft SCOM 2012 servers that delivers the responsiveness and availability needed to monitor your IT resources effectively, whether your datacenters are onsite, in the cloud, or a hybrid solution. Progent's SCOM consultants can also help you to import and customize System Center 2012 Operations Manager management packs according to leading practices for monitoring network infrastructure and Microsoft and third-party applications and services. In addition, Progent can deliver fast remote or on-premises technical support to help you to remediate serious problems detected by Microsoft SCOM 2012.

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    Progent's ProSight Email Guard uses the technology of leading information security companies to provide web-based management and world-class protection for all your inbound and outbound email. The hybrid architecture of Email Guard integrates a Cloud Protection Layer with an on-premises gateway appliance to offer advanced protection against spam, viruses, Denial of Service Attacks, DHAs, and other email-based threats. The cloud filter serves as a preliminary barricade and blocks the vast majority of unwanted email from reaching your network firewall. This reduces your vulnerability to inbound threats and saves system bandwidth and storage space. ProSight Email Guard's on-premises gateway device provides a deeper layer of inspection for incoming email. For outbound email, the on-premises security gateway offers anti-virus and anti-spam filtering, DLP, and email encryption. The on-premises gateway can also assist Microsoft Exchange Server to monitor and safeguard internal email that originates and ends inside your corporate firewall.

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    The current Cisco ASA 5500-X Family Next-Generation Firewalls with Firepower Services provide substantially more value than Cisco's legacy firewalls and have replaced the ASA 5500 and PIX security appliances for all new installations. Progent's Cisco-premier CCIE network experts can assist you to manage your existing PIX or Cisco ASA 5500 firewalls or upgrade efficiently to Cisco ASA 5500-X firewalls with Firepower Services. Progent can also assist you to design, deploy, optimize, manage and troubleshoot firewall solutions based on ASA 5500-X firewalls with Firepower Services.

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    Progent's CISSP-certified cybersecurity experts can assist businesses of all sizes with any facet of information system security. Progent can implement cost-effective security solutions that protect a small business against modern malware attacks or Progent can design, configure, and monitor an end-to-end security strategy for hybrid networks that accommodate onsite, remote, and mobile clients accessing network resources distributed over multiple physical datacenters and public and private clouds.

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    Progent's expert programmers, database architects, and program managers can help large businesses to carry out development programs for Windows, Linux/UNIX, or Web applications. Progent's co-sourcing services include access to veteran program managers for high-level planning and project co-ordination or Progent can assist customers plug expertise gaps by providing relational database designers and programmers experienced in building line-of-business applications based on Microsoft SQL Server, Oracle, or MySQL. Progent's SharePoint consultants can help businesses to integrate SharePoint with other data sources such as Microsoft SQL and Office Excel to create data-driven intranets and web portals. Progent also offers experience with web development tools and can assist clients to create, expand, troubleshoot, or migrate web applications to take advantage of the most current web technology.

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    Progent's ProSight portfolio of managed IT services are intended to offer businesses who have minimal internal network administration and support staffs with affordable help from enterprise-class management tools and consulting experts. Benefits of the ProSight catalog of managed services include flat-rate network management expenses, automation of routine administrative processes, continual absorption of the latest information technology, graceful migration from older technology to modern solutions, close alignment of information technology with business goals, guidance from seasoned IT experts, and freeing up management to concentrate on business issues rather than fast-evolving information technology.

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    Progent provides national urgent help and consulting services for companies that operate environments powered by variants of the Linux OS or whose IT systems include a mix of Linux platforms/Linux and Microsoft technology. Online network consulting offers maximum leverage for your information technology budget by preserving client efficiency and limiting the hours billed for computer repair services. Advanced online access utilities and skilled technicians and engineers combine to enable Progent to solve the majority of IT issues without squandering time and money by going to your site. In most of situations your IT problems can be remediated by telephone or through a combination of telephone help and online access. Progent can put you in touch with Cisco CCIE network experts and CISA certified security professionals to assist with the most difficult system issues.

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    Progent's certified Microsoft Windows 2000 consultants can help you optimize the capability of your existing Windows 2K Servers and can streamline network management, offer technical support and repair, and strengthen security. Progent can also show you how to design, rationalize, and implement a plan to upgrade from Windows Server 2K to Microsoft Windows Server 2003. Progent is expert in designing test programs to eliminate the obstacles associated with migrating to Windows 2003 Server by identifying possible hardware and software compatibility problems.

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    Progent can help your business to prepare for, implement, and administer System Center 2012 R2 Configuration Manager. Progent can assist you to upgrade efficiently to SCCM 2012 from a legacy device management solution or assist you to modify your current SCCM 2012 ecosystem to support your changing business needs. In addition, Progent can help you to create a software foundation that extracts the most value from SCCM by delivering advanced consulting support for associated Microsoft platforms such as ADDS, SQL Server and SQL Server Reporting Services (SSRS), and IIS.

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    Microsoft SQL Server 2014 includes major improvements in critical areas including speed, uptime, security, and cloud readiness. SQL Server 2014 is the first release of SQL Server that includes in-memory capability that works seamlessly across all workloads including Online Transaction Processing, enterprise data warehousing, and business analytics (BI). Progent's Microsoft-certified SQL Server 2014 consultants can provide efficient remote and onsite services such as system design, deployment, management, troubleshooting, and software development services to enable businesses of all sizes to realize maximum business value from their SQL Server 2014 investment.

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    Progent's Cisco-certified network experts can show you how to build an economical, 24x7 Internet connection architecture that can deliver non-stop Internet connectivity via a broad array of high availability Internet network technologies including non-stop BGP, automatic fail-over, and multiple ISPs. Progent offers CCIE professionals to help you utilize the most current techniques for high availability Internet connectivity to create an affordable, completely redundant Internet network with automatic failover and other capabilities to create fault tolerant Internet connections.

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    Even if your business has a minimal computer support staff and a modest IT budget, your information system can still have the same high reliability and responsiveness that once required a substantial internal service organization. Progent's 24x7 Network Support Services for small businesses combine the expertise of world-class Microsoft-certified and Cisco-premier network consultants, the most recent network management software for 24x7 monitoring and threshold alarms, and cost-effective service packages such as a help desk call center to keep your vital network applications and hardware operating.

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    Progent's CISSP-premier cybersecurity experts can help businesses of any size with any aspect of IT security. Progent can help create cost-effective cybersecurity systems that protect a small office from modern malware attacks or Progent can plan, configure, and manage a comprehensive security strategy for hybrid enterprise networks that support onsite, remote, and mobile users accessing network resources spread over multiple physical sites and public and private clouds.

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    Our Experts Team offers consulting in key fields that include Apple OS integration and programs; Support for Linux-powered, UNIX-powered, and Sun Solaris systems; MRP, Enterprise Resource Planning, or CRM consulting; Line-of-business and specialized application support; Chief Information Officer, business analyst, and project logistics outsourcing; Special applications design and deployment; Web site, eCommerce, EDI, and client portal development and integration; SQL management and efficiency help; Business information expertise; and Telecom systems support.

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    Progent offers affordable online consulting to help companies of any size to integrate Amazon AWS cloud services such as Elastic Compute Cloud (EC2) for virtual server hosting, Amazon Simple Storage Service (Amazon S3) for scalable high-performance storage, and Glacier for low-cost long-term archiving. Progent can help you with every phase of Amazon AWS integration including requirements analysis, preparedness evaluation, system design and review, pilot testing, configuration, centralized administration, performance tuning, software license management, backup/restore solutions, and security strategies. Progent can provide advanced expertise with firewalls and VPN connections and can show you how to deploy all-cloud or hybrid cloud environments that seamlessly incorporate Amazon AWS cloud services. Progent can provide occasional consulting to assist you to overcome complex technical issues or Progent can deliver comprehensive project management outsourcing to help you move to the Amazon AWS platform on schedule and within budget.


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