Onsite Service Available in Walnut Creek, Concord, Danville, Pleasant Hill, Martinez, Lafayette, Pittsburg, Antioch, Orinda

San Francisco Bay Area Contact Information:
Progent offers consulting services and onsite technical support throughout Northern California.

Onsite IT Consulting
Progent locations in San Francisco Bay Area

City Address Phone Link
Fremont Fremont Executive Suites
Newark, CA 94560
United States
(510) 933-0400 Fremont Network Support Services
Hayward 26250 Industrial Blvd
Hayward, CA 94545
United States
(510) 300-1400 Hayward Network Support Services
Morgan Hill 18525 Sutter Blvd
Morgan Hill, CA 95037
United States
(408) 645-8400 Morgan Hill Network Support Services
Oakland 1300 Clay Street
Oakland, CA 94612
United States
(510) 899-7400 Oakland Network Support Services
Palo Alto 3790 El Camino Real
Palo Alto, CA 94306
United States
(650) 543-0400 Palo Alto Network Support Services
Pleasanton 4695 Chabot Dr, Suite 200
Pleasanton, CA 94588
United States
(925) 621-2400 Pleasanton Network Support Services
San Francisco 388 Market Street
San Francisco, CA 94111
United States
(415) 321-5400 San Francisco Network Support Services
San Jose 2570 N. First Street, 2nd Floor
San Jose, CA 94131
United States
(408) 240-9400 San Jose Network Support Services
San Mateo 1900 S Norfolk, Suite 350
San Mateo, CA 94403
United States
(650) 931-2400 San Mateo Network Support Services
Walnut Creek 1261 Locust St
Walnut Creek, CA 94596
United States
(925) 362-2400 Walnut Creek Network Support Services


Progent's computer consulting services for small organizations in the city of Walnut Creek are concentrated on customers who require fast and affordable assistance with system reliability, protection, efficiency, manageability, or recovery. The following short selection of Progent's consulting support options and practice areas should provide an idea of how Progent's team can assist your company to increase the business value of your computer network.



  • Progent's Microsoft-certified information technology experts offer Windows Server 2016 integration consulting to assist businesses of all sizes to design and carry out a smooth deployment of Windows Server 2016 and Windows Hyper-V 2016 using an on-premises, cloud, or hybrid architecture. Progent can help your company to evaluate the business benefits of Windows Server 2016 for your enterprise and can help you with any aspect of designing, deploying, administering or troubleshooting your Windows Server 2016 and Windows Hyper-V 2016 ecosystem. Progent can help you to benefit from the many new disaster recovery and security features of Windows Server 2016 and Hyper-V 2016 such as Windows Containers for isolating applications, Shielded Virtual Machines to protect against compromised administrators, Credential Guard and Remote Credential Guard, Just In Time Privileged Access Management, Virtual Machine software load, Storage Replica, plus workgroup and multi-domain failover clusters. Also, Progent's Windows Server 2022 migration experts and Windows Server 2019 migration experts can assist you to plan and carry out a smooth upgrade from Windows Server 2016 to a current edition of Windows Server.

  • Progent has produced a white paper summarizing the benefits businesses of all sizes can gain from outsourcing or co-sourcing IT support from Progent. Progent's IT Outsourcing and Co-sourcing white paper includes Progent's unique IT service delivery paradigm for network support that can range from desktop configuration to full-service project management. The white paper also explains ways that Progent's outsourcing support services can help companies to cut costs, accelerate productivity, and increase the value of their information system. To see Progent's white paper, click: Advantages of Outsourcing IT Services from Progent.

  • ProSight Enhanced Security Protection (ESP) services offer economical in-depth protection for physical servers and VMs, desktops, mobile devices, and Microsoft Exchange. ProSight ESP utilizes adaptive security and advanced machine learning for round-the-clock monitoring and responding to security threats from all attack vectors. ProSight ESP delivers two-way firewall protection, intrusion alarms, endpoint management, and web filtering through cutting-edge tools packaged within a single agent accessible from a single console. Progent's data protection and virtualization consultants can help your business to design and implement a ProSight ESP deployment that addresses your company's specific requirements and that allows you achieve and demonstrate compliance with government and industry data protection standards. Progent will help you define and configure policies that ProSight ESP will manage, and Progent will monitor your network and respond to alerts that require urgent attention. Progent's consultants can also help you to set up and test a backup and restore solution such as ProSight Data Protection Services so you can recover quickly from a destructive cyber attack like ransomware. Read more about Progent's ProSight Enhanced Security Protection unified endpoint security and Exchange filtering.

  • Progent offers a family of affordable, fixed-price services designed to allow small and mid-size businesses to benefit from the same advanced technology used by some of the world's top corporations. Progent's ProSight portfolio of network management outsourcing services addresses all critical facets of modern networking including email content filtering, security and compliance, patch management, cloud-based backup/recovery, infrastructure management, private cloud hosting, and network documentation management. To download Progent's eBook about the advantages of ProSight managed services for small organizations, click:10 Benefits of ProSight Managed IT Services.

  • Microsoft System Center 2016 provides major enhancements in the management of hybrid cloud networks by offering comprehensive support for Windows Server 2016, Windows 10; unified management of heterogeneous networks that include various Linux distributions, Hyper-V and VMware vSphere; and expanded public and private cloud support such as tighter integration with Intune for iPhone and Google Android smartphone administration plus native integration with Operations Management Suite for cloud-enhanced analytics and reporting. Progent's System Center 2016 consultants can provide advanced remote and onsite support for all components of System Center 2016 including Operations Manager, Configuration Manager (SCCM), Virtual Machine Manager, Data Protection Manager (SCDPM), Orchestrator, and Service Manager. Progent can help organizations of any size to plan and install a new deployment of Microsoft System Center 2016, expand or optimize your current one, upgrade smoothly from a prior release of System Center, or troubleshoot your System Center solution.

  • Progent's Power BI experts can assist you to plan, deploy, maintain, enhance or troubleshoot your Power BI business analytics solution. Progent can also assist you to organize your target data for Power BI visualizations. Progent can help you build and administer an onsite, cloud based, or hybrid network model for Power BI. For details, see Progent's Power BI solutions.

  • Progent's Juniper Networks-certified network engineers can assist your company to design and implement Juniper Firewall/VPN technology, optimize and support your infrastructure, and upgrade smoothly from outdated equipment to the latest versions. Progent's Junos OS engineers can provide support for Juniper's premier network operating system to help you to streamline the management and improve the security of your Juniper VPN appliances and routers. Progent also has extensive experience supporting Juniper's NetScreen OS and ScreenOS software products and can help you manage environments that include a mix of Juniper's software platforms.

  • Progent's Shared Help Desk service enables your IT team to divide activity for support services transparently between your in-house support group and Progent's nationwide roster of IT service technicians, engineers and subject matter experts. Progent's Co-managed Service Desk is a collaborative IT support system based on ConnectWise Manage, the industry-leading PSA platform for administering IT service requests, issuing trouble tickets, assigning ownership, monitoring progress, and producing management reports. The price for Level 1 support for Progent's Co-managed Help Desk service averages less than $18/user/month. For more information, see Progentís co-managed IT Call Desk services.

  • Progent uses a team approach to problem escalation, making it efficient to solve even the most challenging network issues that can crop up from time to time. By taking advantage of hundreds of consulting-years of background from Progent's Microsoft and Cisco-premier technical team members, Progent can rapidly and cost-effectively solve issues that would baffle ordinary computer support companies. Working with thousands of businesses on installation and troubleshooting tasks every year gives Progent a unique view about what approaches succeed and which ones do not in solving network problems.

  • Progent produces full and meaningful reports of all support activity to ensure customers do not feel locked in to their support organization. Progent sends e-mail documentation of support activity shortly after completion of each service interaction, and also encloses a hard copy along with monthly invoices. Comprehensive network service documentation makes it less disruptive for customers to transfer to a new support organization or assume more support responsibilities internally. Good service reporting also give management the information needed to evaluate support services and produce better informed network budgets.



    More Facts

If your small business is in Contra Costa County and you are looking for technical support, IT outsourcing, or advanced expertise from a Microsoft or Cisco certified consultant, call 925-362-2400 or visit Contact Progent.



An index of content::

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    Cisco has developed a full array of routers that includes appliances built to provide the protection, performance, and availability demanded by customers ranging from small offices to worldwide enterprises. Cisco routers include support for redundancy, transparent failover, and backup power for improved fault tolerance and system availability. Progent can help you choose and integrate Cisco routers to build a solid foundation for your network and to make it easy to grow as you support new users, open new offices, install new services, extend your network to clients and partners, and support an increasingly mobile workforce. Progent can provide expertise in a variety of routers based on the Cisco IOS operating system, including Cisco's 800 series of small office routers, Cisco 2800 and 3800 ISR routers, Cisco 2900 and 3900 Generation 2 ISR routers, Cisco ASR 1000 and 9000 routers for wide area network edge environments, CRS Carrier Routing System for the network core, plus older 2500 and 2700 Series Routers.

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  • SCVMM 2012 Backup and Recovery Integration Services Troubleshooting System Center 2012 R2 Virtual Machine Manager

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    Progent's staff of Microsoft and Cisco Certified consultants average more than a decade of real-world professional experience, in the trenches of network service, performing a broad range of technical tasks for a large mix of customers. Every Progent consultant shares a proven collection of personal best practices which are incorporated into company-wide leading practices standards that Progent instills in its consulting team. This means that you get not only world-class IT capability, but also a consultant with field-tested approaches for applying technical knowledge to solve actual network problems quickly.

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    Progent's certified consultants can assist you to evaluate the advantages of Windows Server 2012 R2 for your company, create test environments and migration strategies, optimize your network infrastructure for on-premises, multi-location, cloud-based, and partial-cloud environments, train your IT management team, develop an enterprise-wide security plan, streamline network management, assist with application development, and build and validate a DR/BC plan.

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  • System Center 2016 Configuration Manager Integration Support System Center 2016 and Windows Server 2016 Integration
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  • Windows 2008 Cluster Online Consulting
    Windows Failover Cluster Integration

    The server cluster technology built into the high-end editions of Microsoft Windows Server 2008 has been radically redesigned to streamline the installation, setup, and administration of clusters that offer improved levels of network availability, protection, performance, and versatility. New or improved capabilities include cluster verification, easier configuration and deployment, unified cluster management, redesigned cluster infrastructure for increased availability, better security and quorum models, minimization of failure points, greater disk and memory capacity, and enhancements for geographically dispersed clusters. Progent's consultants can assist your company assess the business benefits of failover clusters, plan and execute a deployment, educate your network support staff to manage your failover clusters, deliver continuing consulting and technical help services, and produce and validate a disaster recovery procedure.

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    Progent's Microsoft Office Word and Microsoft 365 Word experts offer a broad range of affordable remote support services to assist your organization to maintain your current Microsoft Word environment or assist you to move to a newer release of Microsoft Office Word. Support offered by Progent's experts include VBA programming, isolating and resolving compatibility issues between different versions of Office Word, integrating Word with different Office applications like Office Excel and Microsoft Outlook or with 3rd-party platforms and plug-ins,network optimization for dependable. reliable cloud access, security consulting, smart phone synchronization, and remote training classes tailored for individuals or groups.

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  • IT Outsourcing White Papers
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    Progent's IT outsourcing services provide economical network consulting for medium-size organizations. Whether it involves designing system architecture, creating an in-house Help Desk or outsourcing a one, rolling out a new e-mail platform, monitoring your system, or developing an on-line business application, outsourcing your network technical services can smooth out costs and eliminate uncertainties, allowing IT service budgets to grow in a more moderate and manageable fashion than is feasible by amassing a bulky, all-purpose internal network support organization. Progent's Outsourcing White Paper and flyers explain how Progent can help you build a secure and robust system foundation for your critical Windows-based business software including Windows Server 2008, Exchange Server 2007, and Microsoft SQL Server 2008.

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  • Carrier Routing System Professional
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    Cisco has developed an extensive product line of routers that includes appliances designed to provide the security, bandwidth, and availability required by customers from small businesses to global enterprises and service providers. Cisco routers include support for redundancy, automatic failover, and redundant power for improved reliability and system availability. Progent can show you how to choose and configure Cisco routers to build a solid foundation for your IT system and to make it economical to grow as you support new users, open new offices, deploy new services, open your network to customers and partners, and support an increasingly mobile workforce. Progent offers expertise in a variety of routers based on the Cisco IOS platform, including the Cisco 800 family of small business VPN routers, Cisco 1800 and 2800 Integrated Services Routers, Cisco 1900 and 4000 G2 ISR routers, Cisco ASR 1000 and 9000 routers for wide area network edge applications, CRS Carrier Routing System for the network core, plus older 2500 and 2700 Routers.

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  • SCOM 2012 Cloud Monitoring On-site Technical Support
    System Center Operations Manager Professionals

    Progent's Microsoft-certified consultants have more than a decade of experience designing, deploying, enhancing and troubleshooting System Center Operations Manager solutions and can provide companies of any size expert online or on-premises consulting support for System Center 2012 Operations Manager. Progent can help you to plan an architecture for SCOM 2012 servers that provides the performance and availability required to watch over your datacenter efficiently, whether your datacenters are onsite, in the cloud, or a mixed environment. Progent's SCOM consultants can also help you to install and customize System Center 2012 Operations Manager management packs according to best practices for tracking network fabric as well as Microsoft and 3rd-party apps and services. In addition, Progent can deliver fast remote or onsite technical support to assist you to fix critical issues detected by Microsoft SCOM 2012.

  • Top Rated Microsoft Exchange Server 2010 Evaluation Integration Support Online Technical Support Exchange Server 2010 Migration
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  • Urgent Consultant Services NetDocs Telecommuters NetDocuments and Microsoft 365 Specialist
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  • VMware NSX Architecture Specialists VMware Site Recovery Manager and NSX Engineer

  • Office 365 Excel Integration Remote Troubleshooting
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    Progent can help you to understand the wealth of subscription plans offered with Microsoft 365, formerly called Office 365, and configure your information network with Microsoft 365 in a way that delivers top business value. Progent supports cross-vendor networks that incorporate Windows, macOS, and Linux software. Progent can also help you to build and manage hybrid networks that seamlessly integrate local and cloud-based resources.

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  • Professionals Small Offices
    Small Offices Tech Support

    Progent provides the help of Microsoft and Cisco-Certified network support experts to offer clients affordable alternatives to help companies optimize the value of Microsoft and Cisco products. For environments that span from small offices to nationwide corporations, Progent's network engineers can show you how to enhance your network's e-mail infrastructure, protection, reliability, throughput, and system administration.

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  • Walnut Creek Contra Costa County Microsoft SharePoint Server 2007 Computer Consultants Microsoft SharePoint Server 2013 Consulting Danville, CA
  • Walnut Creek IT Consulting Cisco Cisco Network Management Services Concord California, United States

  • Microsoft Certified Expert Consultants Virtual Service Desk Cost Savings
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    Progent's Help Desk management and co-management service programs help organizations to save money and improve productivity.

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  • Microsoft LCS Server IM Remote Troubleshooting
    24 Hour Live Communications Server 2007 Consultants

    Microsoft Office Communications Server delivers IM and presence in a scalable, enterprise-grade package featuring advanced security, transparent integration with popular Microsoft products, an expandable, standards-based development environment, and compliance with regulatory mandates such as HIPAA, SOX, and GLB. Communications Server offers lower costs and improved business efficiencies, increased individual output, and better IP security. Microsoft Office Communications Server has been superseded by Lync, which itself has been revamped and renamed Skype for Business. Progent's certified IM and Presence consultants can provide remote and onsite configuration support and mediation services for your Office Communications Server 2007 environment and can assist your organization to assess the costs and benefits of upgrading to Skype for Business. Progent can also assist you to design and carry out a smooth migration that will add business value to your IT system

  • Windows 2003 Information Technology Consulting Microsoft Windows 2003 Computer Engineer
  • Windows Server 2012R2 Security Remote Technical Support Windows Server 2012R2 Live Migration Consultant Services

  • Programming Company Custom Software
    E-Commerce Developer Firm

    For custom application creation, Progent can supply programming consultants to write business software in areas such as commercial transaction webs, web development, Microsoft Dynamics products including Microsoft Dynamics GP, and specialized management reports produced by Crystal Reports, Microsoft Access, or FRx Reports. Progent's experts can use Internet Information Services to create custom eCommerce applications powered by Microsoft ASP.NET. Also, Progent offers experts in a wide array of custom software development platforms including SQL Server and Delphi. For made-to-order e-Commerce software, Progent also can provide expertise in custom Microsoft Access, custom Microsoft Visual Basic, custom Excel, and any other specialized development powered by any Microsoft development platform.

  • Windows Server 2016 Load Balancing IT Consultants Support and Help Windows Server 2016 High Availability
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  • Microsoft SBS 2003 Online Troubleshooting
    Open Now Microsoft Small Business Server 2003 Help and Support

    Microsoft Small Business Server (SBS) is a low-cost collection of essential servers that provides the basis for a feature-rich but easy-to-manage IT network. The IT demands of the Microsoft .NET products included with Microsoft Small Business Server calls for a computer consultant with hands-on experience designing and integrating cohesive, end-to-end business technology environments. Progent's SBS Server professionals have an average of over a decade of experience supporting computer networks based on Microsoft technology. This background assures you results in deploying, managing, and maintaining network solutions that incorporate the Microsoft Small Business Server package of servers and productivity software.

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