Onsite Service Available in Walnut Creek, Concord, Danville, Pleasant Hill, Martinez, Lafayette, Pittsburg, Antioch, Orinda
San Francisco Bay Area Contact Information:
Progent offers consulting services and onsite technical support throughout Northern California.
Progent locations in San Francisco Bay Area
City |
Address |
Phone |
Link |
Fremont |
Fremont Executive Suites Newark, CA 94560 United States |
(510) 933-0400 |
Fremont Network Support Services |
Hayward |
26250 Industrial Blvd Hayward, CA 94545 United States |
(510) 300-1400 |
Hayward Network Support Services |
Morgan Hill |
18525 Sutter Blvd Morgan Hill, CA 95037 United States |
(408) 645-8400 |
Morgan Hill Network Support Services |
Oakland |
1300 Clay Street Oakland, CA 94612 United States |
(510) 899-7400 |
Oakland Network Support Services |
Palo Alto |
3790 El Camino Real Palo Alto, CA 94306 United States |
(650) 543-0400 |
Palo Alto Network Support Services |
Pleasanton |
4695 Chabot Dr, Suite 200 Pleasanton, CA 94588 United States |
(925) 621-2400 |
Pleasanton Network Support Services |
San Francisco |
388 Market Street San Francisco, CA 94111 United States |
(415) 321-5400 |
San Francisco Network Support Services |
San Jose |
2570 N. First Street, 2nd Floor San Jose, CA 94131 United States |
(408) 240-9400 |
San Jose Network Support Services |
San Mateo |
1900 S Norfolk, Suite 350 San Mateo, CA 94403 United States |
(650) 931-2400 |
San Mateo Network Support Services |
Walnut Creek |
1261 Locust St Walnut Creek, CA 94596 United States |
(925) 362-2400 |
Walnut Creek Network Support Services |
Progent's certified professionals knows how to deliver a wide assortment of consulting and technical support help for computer systems based on any combination of Microsoft, Cisco, Apple macOS and OS X, and Linux platforms. Network services offered to small and mid-size businesses in the Walnut Creek neighborhood by Progent's team of Microsoft and Cisco certified consulting experts include:
- Progent's staff of IT system consulting experts can assist large businesses to plan, set up, and manage major rollouts of key Microsoft technology by providing support such as Active Directory and Azure AD configuration, Exchange Server 2019 troubleshooting, Microsoft Exchange 2016 Server planning and deployment, Exchange Server 2013 configuration, SharePoint Server 2013 configuration, Teams expertise, Skype for Business Server maintenance, plus SQL Server 2016 integration and development and Microsoft SQL Server 2014 database administration. Progent has helped some of the world's largest companies to integrate solutions powered by Microsoft servers and can provide branch office IT supports for enterprises with local offices in major cities across the U.S.
- Features of Progent's IT support packages include network evaluation to make sure that your environment meets professional levels of security and online connectivity, 24x7 network monitoring based on Microsoft System Center Operations Manager to anticipate issues before they impact your organization, optional Call Center Services from Progent's consulting staff, security audit to help guard your information network from hackers and viruses, addition of Service Packs and security updates for servers and applications, savings on Progent’s remote and on-site troubleshooting services, and contact with Progent’s team of Microsoft and Cisco-certified system experts and service specialists.
- Progent's certified Office and Microsoft 365 experts can help businesses of any size to incorporate Office desktop and Microsoft 365 apps such as Excel, Office Word, PowerPoint, Outlook, Access, Project and Publisher into a seamless solution that provides fast ROI and enables better business outcomes. Progent can help your company to interface Microsoft Office or Microsoft 365 apps with one another and with additional core Microsoft platforms including SharePoint Server, Exchange Server and SQL Server running on-premises or in the cloud. Progent's consultants can also help you to fix compatibility issues between different versions of Office desktop and can provide live online Microsoft Office and Microsoft 365 instruction to individual users and groups.
- Progent's simple per-minute billing model has no complex contracts, retainers or hidden charges. Many other support companies have minimum charges or other additional charges that drive up service. For remote support from Progent during normal working hours, you only get charged for the actual time spent working on your problem. If it only takes ten minutes to resolve your problem, then you only pay for ten minutes. For regularly scheduled onsite service work booked more than twenty-four hours in advance, you are billed only for the time when Progent's team member is actually on-site working on your problems. Just Progent's competitive by-the-minute rate. For emergency same-day onsite service calls, you may be charged for our expert’s travel time, but never a higher emergency rate. Because Progent maintains a large pool of consultants located within the entire service territory, an available consultant is usually close by to help. Progent can also provide on-premises technical support to the majority of zip codes in the U.S. within 24 hours of receiving a service call. Progent's remote support group has provided assistance to small businesses in every state (See Progent's nationwide testimonials.)
- Progent's Standard Help Desk Services offer a complete service desk solution that handles all facets of online Level 1 desktop support from service requests through ticketing, managing accountability, screen sharing, progress tracking, problem resolution, and and reporting. Designed for smaller companies with few if any dedicated supprt technicians for end users, Progent's Help Desk Services offer remote support at a substantial savings from Progent's normal Level 1 desktop service rates. Progent also offers fast on-demand escalation to Level 2 and Level 3 consultants to resolve the most issues. For more information, refer to Progent’s online Call Center services for small organizations.
- Progent's Cisco CCIE-certified network technology consultants can provide advanced remote and onsite consulting for Cisco's Catalyst, Nexus and Meraki series of managed switches for environments that range from small businesses and campus LANs to enterprise data centers and ISPs. Progent can show you how to deploy Cisco's rapidly evolving switching solutions to realize the throughput, expandability, resilience, virtualization support, security and ease of management required for your organization. For information about Progent's consulting and troubleshooting services for Cisco's market-leading portfolio of Catalyst switches, see Cisco Catalyst switch consulting and support services. To find out about Progent's consulting services for Cisco's Nexus Series of switches, refer to Cisco Nexus switch consulting and support services. For information about Progent's support services for Meraki switches, visit Cisco Meraki switches integration.
- Microsoft Windows Server Essentials is a value-priced, versatile operating system that enables small organizations to transition from the traditional stand-alone in-house datacenter to the new hybrid computing paradigm that includes both local and virtualized cloud-based software and infrastructure. Progent's Microsoft-certified Windows Server Essentials consulting experts offer budget-friendly remote consulting and troubleshooting services for Microsoft Windows Server Essentials. Progent can help you to assess the potential business advantages of moving to WS 2012 R2 and adopting a hybrid on-premises/cloud-based design for your computing environment. Progent can provide comprehensive project management to help you design and execute an efficient move to Microsoft Windows Server Essentials, Microsoft 365, and other Microsoft Cloud platforms and services. Progent also offers ongoing consulting, troubleshooting, and customized training. (Learn about Progent's Microsoft 365 integration solutions with on-premises Exchange and Azure cloud integration consulting.)
- Progent offers interactive online webinar training seminars. Virtual online webinars offer a flexible and economical solution for training your IT workers to use a broad range of key software products including Office and Microsoft 365 versions of Excel, Word, PowerPoint, Outlook, Publisher, and Project. Progent also offers one-on-one training for Microsoft Great Plains. In addition, Progent offers on-premises education for customers major cities throughout the United States.
- Progent can help your organization in any phase of your upgrade to Exchange Server 2019 such as deploying Windows Server 2019 as a host for Exchange; designing high availability system topology for an on-premises, Microsoft cloud connected or hybrid deployment; moving mailboxes; planning and configuring Hyper-V virtualization; setting up hardware load balancing; configuring DAG groups with MCDB solid-state caching; integrating with Skype for Business 2019 for voicemail services; setting up collaboration with SharePoint; updating firewalls; integration with M365; and configuring Outlook clients. For details, see Progent's MS Exchange 2019 planning and configuration services.
- If you are developing UNIX software on a network that includes Microsoft-based servers, desktops and software, Progent offers network outsourcing and services that keep your network fully operational while reliving you to focus on your area of high-value expertise. By using advanced network monitoring and providing online and optional on-site help as needed, Progent provides UNIX developer support that provides a cost effective way to maintain an IT network that features high availability, security and performance.
More Facts
If your small business is in Contra Costa County
and you are looking for computer support, IT outsourcing, or top-level services from a certified Progent professional,
call 925-362-2400 or visit Contact Progent.