Onsite Service Available in Walnut Creek, Concord, Danville, Pleasant Hill, Martinez, Lafayette, Pittsburg, Antioch, Orinda

San Francisco Bay Area Contact Information:
Progent offers consulting services and onsite technical support throughout Northern California.

Onsite IT Consulting
Progent locations in San Francisco Bay Area

City Address Phone Link
Fremont Fremont Executive Suites
Newark, CA 94560
United States
(510) 933-0400 Fremont Network Support Services
Hayward 26250 Industrial Blvd
Hayward, CA 94545
United States
(510) 300-1400 Hayward Network Support Services
Morgan Hill 18525 Sutter Blvd
Morgan Hill, CA 95037
United States
(408) 645-8400 Morgan Hill Network Support Services
Oakland 1300 Clay Street
Oakland, CA 94612
United States
(510) 899-7400 Oakland Network Support Services
Palo Alto 3790 El Camino Real
Palo Alto, CA 94306
United States
(650) 543-0400 Palo Alto Network Support Services
Pleasanton 4695 Chabot Dr, Suite 200
Pleasanton, CA 94588
United States
(925) 621-2400 Pleasanton Network Support Services
San Francisco 388 Market Street
San Francisco, CA 94111
United States
(415) 321-5400 San Francisco Network Support Services
San Jose 2570 N. First Street, 2nd Floor
San Jose, CA 94131
United States
(408) 240-9400 San Jose Network Support Services
San Mateo 1900 S Norfolk, Suite 350
San Mateo, CA 94403
United States
(650) 931-2400 San Mateo Network Support Services
Walnut Creek 1261 Locust St
Walnut Creek, CA 94596
United States
(925) 362-2400 Walnut Creek Network Support Services


Progent's computer consulting services for small and mid-size organizations in the Walnut Creek vicinity are focused on clients who require immediate and affordable assistance for system dependability, security, efficiency, administration, or repair. The following brief list of Progent's consulting support services and networking expertise should provide an idea of the ways Progent can assist you to increase the business value of your computer system.



  • Progent's Google Cloud Platform planning and integration consultants offer affordable online and onsite support to help companies to migrate any part of their core IT resources to Google Cloud Platform services. This can reduce time and hardware expense and enable access to Google's state-of-the-art AI and machine learning technology. Progent can assist your IT team with every phase of Google Cloud Platform integration including needs analysis, preparedness evaluation, system design and review, testing, deployment, administration, performance optimization, software license management, backup/restore solutions, and security and compliance.

  • Features of Progent's Information Technology outsource packages include network assessment to make sure that your environment complies with established standards of security and online connectivity, 24x7 network monitoring based on Microsoft System Center Operations Manager to identify issues before they disrupt your organization, optional Help Desk Call Center support services from Progent's consulting staff, security audit to help protect your information network from malicious attack, installation of Service Packs and security patches for servers and applications, savings on Progentís on-site troubleshooting services, and contact with Progentís group of Microsoft-certified network consultants and service specialists.

  • Progentís consultants can assist your business to design and implement a smooth move from on-premises Active Directory to cloud-based Azure AD or to a hybrid system that deploys Azure AD Domain Services and AD Connect to centralize identity and access management across on-premises and cloud apps and services. Progent's experts can also help you to maintain and troubleshoot older implementations of Active Directory such as Windows 2008 AD. For details, see Active Directory and Azure Active Directory planning and deployment consulting.

  • Patch management includes installing software or firmware updates to operating systems and apps, servers and endpoints, peripherals such as printers and scanners, infrastructure appliances like routers and Wi-Fi access points, and Internet-of-Things (IoT) devices such as sensors and health monitors. Timely and properly managed updating optimizes cybersecurity, compliance, availability, and functionality. Haphazard patch management can cause security vulnerabilities, compatibility problems, slow or erratic responsiveness, excessive offline stretches, or unavailability of important features. Progent's managed services for patch management provide businesses of all sizes a versatile and cost-effective alternative for evaluating, validating, scheduling, applying, and tracking software and firmware updates to your ever-evolving IT system. For details, visit Progent's patch management solutions.

  • Progent's business software experts can assist your company to set up an e-commerce infrastructure that is protected, dependable, and fast. Progent can also show you how to design a web site that is tightly integrated with your sales and supply chain software to lower the expense and improve the reliability of web-based business-to-business, business-to-consumer, or buy-side to sell-side transactions. Progent can help you develop custom web applications using industry standard programming tools or tailor off-the-shelf software products so that they accommodate your individual business needs. For data-driven web applications, Progent can provide the services of Microsoft SQL Server developers, Oracle developers and database administrators, MySQL experts, and Microsoft Access database application developers.

  • Progent's Android smartphone integration consultants have years of background providing online and on-premises support for organizations of any size who need to incorporate Android phones and tablets into their information systems so that users can communicate and collaborate from virtually anywhere. Progent has the breadth of skills to resolve network problems that span multiple vendors and that entail a mix of older and current technology. Progent provides budget-friendly remote expertise to assist you with any aspect of planning, configuring, managing and maintaining your BYOD solution. Progent can deliver as-needed support to help you to handle especially stubborn IT problems, or Progent can provide comprehensive project management support to ensure that you finish major network initiatives on time and on budget. Progent can assist with local, cloud-centric, or hybrid network environments and can provide expertise with all major operating systems, apps, management utilities and network infrastructure. Progent also offers customized group or one-on-one training sessions to show you how to manage and operate Android phones to maximize their business value.

  • VMware's Site Recovery Manager is an extension to VMware vCenter that allows you to orchestrate, automate and test a consistent process for recovering services quickly after an outage. SRM supports centrally controlled and automated disaster recovery, application mobility, plus non-disruptive site migration, failback and re-protect. SRM also enables transparent testing for site recovery, upgrades and fixes and can produce audit reports to confirm full service restoration, validate Service Level Agreements and demonstrate disaster recovery compliance. Progent can provide the skills of a VCDX certified VMware SRM consultant to assist your organization to plan, deploy, test and administer a disaster recovery system powered by VMware SRM.

  • Progent's Windows Server 2019 failover cluster experts and Windows Server 2016 disaster recovery consultants can help you to plan and deploy a DR solution based onMicrosoft's most advanced failover clustering technologies such as Cluster OS Rolling Upgrade, Cluster Sets for implementing and managing large high availability scale-out clusters, Storage Replica for zero-data-loss recovery, Storage Spaces Direct for enterprise-class storage clusters using low-cost equipment, VM Load Balancing for improving the performance and fault-tolerance of Failover Clusters while reducing capital investment and operational expenses, and Cloud Witness for easy, economical deployment of a failover cluster quorum witness hosted on Microsoft Azure.

  • Microsoft System Center 2016 Virtual Machine Manager is part of Microsoft's System Center 2016 family of network management tools and is intended to offer a centralized solution for deploying and managing virtualized datacenters across hybrid networks that can include private clouds and Azure publics cloud services. Progent's Virtual Machine Manager 2016 consulting experts can assist businesses of all sizes with any aspect of building, deploying, and maintaining a SCVMM 2016 solution. Progent can review your virtualization architecture, show you how to migrate efficiently from older releases of VMM, develop processes for creating and deploying VMs and VM hosts, design fault-tolerant scale-out clusters, connect your private cloud resources with public clouds, set up virtual switches and load balancers, write and refine PowerShell scripts, and assist you to evaluate the strategic advantages of the latest capabilities such as Storage Spaces Direct and Shielded VMs. Progent's hypervisor professionals offer advanced Windows Hyper-V consulting and VMware vSphere support.

  • Progent can give your business affordable online access to Microsoft Exchange Server 2016 migration consulting services, Microsoft-certified Exchange 2013 integration consultants, Exchange 2010 experts and Microsoft Exchange 2007 consultants to architect a dependable email system that includes secure email connectivity throughout your organization. For road warriors with portable devices, Progent offers Apple iOS and Android tablet and smart phone integration support and RIM Blackberry administration expertise.

  • Progent's Microsoft System Center consulting experts have over 15 years of experience configuring, supporting and fixing the key platforms that make up System Center and can assist your organization to design, install, maintain, and repair your System Center ecosystem to optimize the uptime and performance of your critical IT resources across a mix of Windows and Linux/Unix OS environments and on-premises and Cloud-based datacenters. Progent also offers System Center 2016 migration consulting to help your organization to move to the current version of System Center from a previous release or from another IT management platform to deliver the benefits of best-in-class deployment, automation, security and compliance, plus infrastructure and critical application availability and performance monitoring.

  • Progent's Microsoft Azure planning and integration consultants can help you with any phase of Azure cloud integration including needs definition, prerequisites assessment, system design, pre-production testing, implementation, centralized management, performance tuning, software license management, disaster recovery strategies, security planning, and regulatory compliance validation. Progent can help you to configure and debug firewall appliances and VPN tunnels so your users can securely access to Azure resources, and Progent's Microsoft-certified consultants can help you integrate key Microsoft platforms to run in Azure including Microsoft Windows Server, Exchange Server, SQL Server and Skype for Business. Progent can also help your organization to set up a hybrid environment that seamlessly combines on-premises datacenters with Azure services.

  • The Certified in Risk and Information Systems Control (CRISC) program was initiated by ISACA to verify a consultant's ability to plan, implement, and support IS controls to reduce risk. Progent offers the expertise of a CRISC-certified risk management expert to assist your company to create and carry out a risk management plan based on leading practices identified by CRISC and crafted to align with your organization's risk appetite, business objectives, and IT budget.



    More Facts

If your small business is in Contra Costa County and you require technical support, IT outsourcing, or advanced services from a certified Progent engineer, call 925-362-2400 or visit Contact Progent.



An index of content::

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    important features of Dynamics GP software include a modular structure that allows you to license only the functionality you require, a standardized architecture built on Microsoft technologies to secure your investment and offer a highly integrated environment, enhanced reporting services that permit you to track all activities, income and expenses and sales trends, integration with Microsoft Office to enable access to business data, the ability to process data from almost any db software or workstation application into Microsoft GP, plus an open architecture that makes it easy to create custom applications. Progent can help you set up and support a reliable, secure server and communications infrastructure to support Microsoft Dynamics GP/Great Plains, and can provide experienced GP/Great Plains support professionals to show you how to convert the powerful features of Dynamics GP business accounting software into a productive business management solution.

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    Cisco Nexus switches are engineered to provide the throughput, scale, dependability, cloud readiness, capacity, data protection and ease of management required to function as the heart of an enterprise data center. Progent's CCIE-certified Nexus switch consultants can provide online and on-premises support services to assist your IT staff to design an efficient switch architecture, build test environments to validate your switching solution, deploy Nexus switches, define and implement appropriate policies, perform security and compliance evaluations, configure proactive monitoring and alert systems, fully utilize network resources through virtualization, analyze and repair switching and routing issues, maximize system performance, perform capacity planning, and take advantage of the advanced high-availability (HA) features available for Cisco's Nexus products. Progent's consultants can also assist you to upgrade non-disruptively from outdated Nexus switches or Cisco Catalyst switches to current Nexus switches.

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    Progent's Network Help Desk Outsourcing Support Services for desktop technical support are intended especially for small businesses who require immediate availability of a Help Desk Service Center with expert phone support and effective escalation capability but who must operate within a limited network support budget. Key components of Progent's Help Desk Outsourcing Services include: Help Desk Support, Optional Remote Access Support, Initial System Evaluation, Expert Prioritization, Virtual Help Desk Support, Per Minute Billing, and Help Desk Call Center Applications Recommendation and Integration.

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    Progent's Meraki Wi-Fi access point experts provide remote and on-premises support services to help businesses of any size to design, deploy, manage, upgrade or debug Wi-Fi systems that include Cisco Meraki wireless access points. Progent can help you to configure and manage Meraki-based wireless infrastructure for sites that range from a telecommuter's home or a branch office to a campus or a multi-site enterprise. Progent can also help you to configure additional Cisco technology including switches, ASR routers and firewalls to build a seamless network infrastructure that delivers the same connectivity, responsiveness, security compliance, manageability and uptime for wired and wireless clients irrespective of their mobility or computing device.

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    Progent is hiring a variety of full-time workers including motivated MCSEs; connectivity consultants with Cisco CCNP or CCIE credentials; and specialists in advanced system architecture with backgrounds in mobile access, wireless integration, non-stop systems, business continuity solutions, data protection, and server virtualization. We are also looking for workstation support technicians, off-site service professionals, and CISSP or CISM certified security consultants. We are also seeking veteran managers able to operate effectively in our high-growth, virtual office environment. Progent contracts freelance consultants who have specialized knowledge and working background in high-demand IT topics beyond Progent's main service concentration. Our Experts Group hires contractors who can provide advice and programming services for strategic applications such as Manufacturing Resource Planning, Enterprise Resource Planning, or CRM; possess deep knowledge of popular platforms such as Linux derivatives, Apple OS, or Sun, or can provide world-class help in areas like telecom, web development, Electronic Data Interchange, web commerce, or database management. Independent contractors premier by us cooperate with our in-house consultants to deliver end-to-end solutions for small business networks.

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    Progent can provide cost-effective remote support to help companies of any size to integrate Amazon AWS cloud services such as Amazon EC2 for virtual server hosting, Amazon S3, and Amazon Glacier. Progent can assist your IT team with every phase of Amazon AWS migration and troubleshooting including needs analysis, preparedness assessment, system design, testing, deployment, administration, performance tuning, software license management, backup/restore solutions, and security.

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    Progentís Shared Call Center service makes it possible for your IT organization to share the load for Help Desk support seamlessly between your in-house IT staff and Progent's nationwide pool of certified desktop support engineers and subject matter experts. Progentís Co-managed Help Desk service is a collaborative support solution built around the leading shared PSA tool for handling service requests, ticket lifecycle, ownership, status tracking, and reporting.

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    For assistance writing, improving, or troubleshooting applications for Windows, Linux, or the Web, Progentís expert team of programmers, database architects, and project managers can help make sure you get the project done on schedule and within budget. Progent's seasoned software developers can provide affordable and efficient online help for projects as simple as writing VBA macros for Office Excel or as challenging as developing line-of-business RDBMS applications built on Microsoft SQL Server or MySQL.

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    Progent's certified Windows Server 2019 consultants can assist your organization to design and carry out a cost-effective migration to Windows Server 2019 using your current system architecture or a cloud-based or hybrid deployment model. Windows Server 2019 offers significant enhancements in capacity, speed, manageability, virtualization, security and compliance, hybrid local/cloud integration, resilience, and Linux support.

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    Cisco's wireless IP phones are hardened Wi-Fi devices designed for professionals who are on the move within campus, hospitality, retail or other venues where IT management requires portable phones that offer more control, security and durability than is possible with the Bring-Your-Own-Device mode of mobile communications. Integration of Cisco's wireless VoIP phones typically demands that IT teams configure and fine tune numerous key pieces of your wireless environment including access points, routers, wireless LAN controllers, and management tools. Progent's certified consultants can provide online and on-premises assistance to help you create and manage a Cisco wireless VoIP phone solution by delivering integration services that can range from troubleshooting the set up of a wireless IP phone or access point to offering project management outsourcing or co-sourcing services for modernizing the Wi-Fi infrastructure of a campus.

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    Microsoft SQL Server 2005 delivers powerful, familiar tools to computer professionals and network users, reducing the difficulty of designing, deploying, managing, and using enterprise information and analytical applications on platforms ranging from mobile devices to enterprise data systems. The sophistication and interconnectivity demands of Microsoft SQL Server 2005 call for a network consulting firm with real-world experience and wide knowledge in designing and building data-driven, comprehensive business IT applications. The knowledge and experience of Progent's Microsoft-certified technical team, with an average of more than 10 years of background supporting Microsoft integration, ensures you success in planning, configuring and managing Microsoft SQL Server 2005 applications that are well integrated with the Microsoft .NET platform.

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    Progent is a Microsoft Certified Partner and has earned accredited competencies such as Advanced Infrastructure Solutions. Microsoft Certified Partners are the elite organizations who earn the highest client endorsement and are afforded the tightest working relationship with Microsoft. The understanding, skills, and commitment required to achieve the status of Microsoft Certified Partner benefits Progent's customers by enabling Progent to provide your business more complete solutions for your IT network.

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    Progent is an Altaro partner and can design and manage an implementation of Altaro O365 Backup to protect your Office 365 user and group mailboxes, files residing on your company's OneDrive Accounts and SharePoint Document Libraries, plus Teams Chats.

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    Progent's ransomware experts can assist your business to assess your ransomware vulnerability, remotely monitor and guard your network, assist with settlement negotiations with a hacker, and restore a network victimized by a ransomware variant such as Ryuk, Maze, Sodinokibi, Netwalker, Lockbit or Nephilim.

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    To see answers to common enquiries concerning becoming employed by Progent, refer to Working with Progent Questions and Answers.

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    Progent's ProSight Virtual Hosting combines advanced virtualization technology, a world-class data center facility, and the technical services of Progent's Microsoft-certified engineering team to provide small and midsize businesses with a comprehensive IT outsourcing solution that improves network dependability and protection, reduces management distraction, and lowers expenses. With Progent's Private Cloud Hosting, a small or midsize business can have each of its operating system platforms and key business application servers supported within a safe and fault tolerant data center on a high-performance, non-stop virtual server configured and supported by Progent's computer service experts.

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    Progent can help small and medium-size organizations to implement collaboration solutions to make it easy for their teleworkers to engage in productive teamwork with colleagues and customers.

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    Progent's Cisco-certified wireless technology consulting experts can help organizations to deploy, manage, and debug Cisco Wi-Fi products such as Cisco's Aironet and Meraki 802.11ac Wi-Fi access points plus Cisco's Wireless Network Controllers.

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    Progent's Citrix-certified experts can assist you to design, install, administer, and troubleshoot a virtualized Windows application delivery and management system based on XenApp. Progent's Cisco-certified CCIE network consultants can show you how to enhance your network infrastructure for delivering server and client-side applications, and Progent's remote datacenter management and support experts can assist your organization to administer and maintain a remote datacenter that offers high availability, advanced protection, and fast recovery.

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    Progent practices information transfer from Progent's consultants to customers. By teaching customers to deal with problems that are within their comfort zone, Progent can concentrate on providing hard-to-find skills where Progent faces few competitors. Small companies who work with familiar freelance service providers or who employ internal support personnel benefit when Progent transfers information about new technology and proven processes to make their IT environments more reliable, protected, and productive.

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    Microsoft supports seamless hybrid environments that combine Office 365 Exchange Online and local Exchange deployments. This permits you to have some mailboxes hosted at your on-premises datacenter or private cloud and other mailboxes resident on Office 365. Progent's Microsoft-certified Exchange consultants can help you with any phase of planning, integrating and troubleshooting your hybrid Office 365 network. Progent's Exchange consultants can deliver occasional expertise to help you resolve stubborn technical bottlenecks and also can provide comprehensive project management outsourcing or co-sourcing to make sure your hybrid Office 365/Exchange solution is carried out on time and within budget.

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    SQL Server 2016 offers significant enhancements in performance, scale, security, high-availability, BOYD support, plus integrated analytics and reporting. Innovations include PolyBase for handling structured and unstructured databases simultaneously for big data applications, Jason integration, Always Encrypted mode, Mobile Report Publisher, and centralized management of on-premises and cloud-based resources. Progent's Microsoft-certified consulting team can provide remote and on-premises expertise to help organizations of all sizes to configure, administer or troubleshoot any edition of SQL Server 2016. Progent can also help you to integrate SQL Server 2016 with other key Microsoft products including Windows Server and Hyper-V, Exchange Server 2016, SharePoint, Dynamics CRM, Skype for Business, and SCOM.

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    Progent can provide cost-effective remote and onsite support to help organizations to move all or part of their core network resources to Google Cloud Platform services. This can save time and hardware expense and allow access to Google's state-of-the-art AI and machine learning technology. Progent can help you with every aspect of Google Cloud Platform migration and troubleshooting including needs analysis, readiness assessment, system design and review, testing, deployment, administration, performance optimization, licensing management, backup/restore solutions, and security.

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    Amazon Marketplace Web Service (Amazon MWS) is a collection of APIs that enables Amazon sellers to improve the efficiency of their operations by automating key sales functions including listings, orders, payments, fulfillment, and reports. By leveraging Amazon's extensive online selling environment and automating their sales, vendors can broaden their market, reduce their operating costs, accelerate reaction time to customers, and increase their bottom line. Progent's Amazon Marketplace Web Service developers can collaborate with your development team and provide application programming, workflow integration, project management support, and training so you can shorten development time and costs and speed up your return on investment.


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