San Francisco East Bay Walnut Creek, Pittsburg, Antioch, Orinda:
Network Consultant Experts IT Help and Expertise
Onsite Service Available in Walnut Creek, Concord, Danville, Pleasant Hill, Martinez, Lafayette, Pittsburg, Antioch, Orinda
San Francisco Bay Area Contact Information:
Progent offers consulting services and onsite technical support throughout Northern California.
| City | Address | Phone | Link |
| Fremont | Fremont Executive Suites Newark, CA 94560 |
(510) 933-0400 | Fremont Network Support Services |
| Hayward | 26250 Industrial Blvd Hayward, CA 94545 |
(510) 300-1400 | Hayward Network Support Services |
| Morgan Hill | 18525 Sutter Blvd Morgan Hill, CA 95037 |
(408) 645-8400 | Morgan Hill Network Support Services |
| Oakland | 1300 Clay Street Oakland, CA 94612 |
(510) 899-7400 | Oakland Network Support Services |
| Palo Alto | 3790 El Camino Real Palo Alto, CA 94306 |
(650) 543-0400 | Palo Alto Network Support Services |
| Pleasanton | 4695 Chabot Dr, Suite 200 Pleasanton, CA 94588 |
(925) 621-2400 | Pleasanton Network Support Services |
| San Francisco | 388 Market Street San Francisco, CA 94111 |
(415) 321-5400 | San Francisco Network Support Services |
| San Jose | 2570 N. First Street, 2nd Floor San Jose, CA 94131 |
(408) 240-9400 | San Jose Network Support Services |
| San Mateo | 1900 S Norfolk, Suite 350 San Mateo, CA 94403 |
(650) 931-2400 | San Mateo Network Support Services |
| Walnut Creek | 1261 Locust St Walnut Creek, CA 94596 |
(925) 362-2400 | Walnut Creek Network Support Services |
Progent's experts can provide a wide array of engineering and support help for computer networks based on any combination of Windows, Cisco, Apple Mac, and Linux technologies. Support services offered to small and mid-size businesses in Walnut Creek by Progent's staff of Microsoft and Cisco certified technical professionals include:
- Progent's Test and Training Lab located at the QTS Data Center in Sacramento can be used for piloting mission-critical applications, creating efficient migration methodologies, evaluating and optimizing performance, designing or validating disaster recovery solutions, resolving compatibility problems, and building training environments for new products and technologies. For Progent customers without sufficient in-house resources to configure effective test environments, Progent's Test and Training Lab cuts capital outlay and engineering risk while keeping vital IT projects on schedule.
- Progent's experts in Mac technology can support the creative aspect of Apple macOS and OS X systems by offering consulting services and knowledge transfer in images/, audio, and video. Progent's professionals can provide help in a variety of Apple macOS and OS X applications including Photoshop, InDesign, Logic Pro, MOTU Digital Performer, Apple Final Cut Pro, and Adobe After Effects. Progent can also help you with specific projects such as digitizing audio or video or setting up a video post production facility.
- The Contact Center service delivery structure used by Progent's Technical Response Center offers small organizations a dependable option to replace dependence on independent consultants by offering broad expertise shared by multiple support teams, optional 24x7 access to emergency help, fast escalation to world-class experts for solving even the most difficult issues, service consistency and dependability, quick follow through overseen by veteran service administrators, a variety of easy-to-use ways for initiating service tasks, plus excellent process visibility made possible by trouble ticket updates and available through a web-based portal.
- Progent's eCommerce software consultants can assist your company to set up an
e-commerce environment that is secure, robust, and responsive. Progent can also show you how to create a web site that is closely integrated with your sales and supply chain applications to lower the cost and increase the stability of on-line business-to-business, business-to-consumer, or buy-side to sell-side transactions. Progent can help you design specialized web applications based on standard programming tools or tailor popular programs so that they accommodate your special business needs. For database-intensive web applications, Progent offers the services of Microsoft SQL Server developers, Oracle programmers and DBAs, MySQL consultants, and Microsoft Access application developers. - Progent's Microsoft-certified Active Directory consultants have deep knowledge troubleshooting complex Active Directory issues such as server replication problems, multi-domain partition configurations, corrupted AD objects, clean-up of evaluation application configuration objects in production Active Directory environment, and restoration of unsuccessful installations of Active Directory and AD-enabled applications. Progent is also experienced in using advanced Active Directory utilities such as ADSIEDIT, DCDIAG and NETDIAG. Progent can also suggest deployment strategies that address important issues including Active Directory naming conventions, hierarchical model, IT administration structure, selection and structure of group policy objects, plus protection and auditing specifications. Progent can also anticipate the implications of alternate server and service implementations on capability and speed. Progent can assist businesses to design and roll out configurations of AD Domain Services by providing Windows Server 2012 R2 consulting and Windows Server 2016 hybrid cloud integration.
- Fortinet next-generation firewalls (NGFWs) are leaders in offering best-in-class performance for encrypted data inspection. Progent's Fortinet firewall experts can assist your business to configure your Fortinet FortiGate firewalls to safeguard your digital assets at the network edge, within the data center core, at branches, and at the cloud edge. To find out more, see Fortinet NGFW firewall consultants.
- Progent's certified Windows 8.1 consultants can provide a range of technical services to help companies of all sizes to support, administer, and troubleshoot IT systems that include workstations, notebooks, tablets, or smartphones based on Windows 8.1. Progent's consultants also offer Windows 10 planning and migration support.
- Progent's certified Windows Server 2019 experts can help your company to design and carry out an efficient upgrade to Windows Server 2019 using an on-premises deployment architecture or a hybrid model that integrates cloud-hosted Windows Server Online with on-prem Windows Server 2019. For more information, visit Windows Server 2019 upgrade consulting.
- Features of Progent's IT support packages include system assessment to ensure that your environment meets professional levels of security and online access, 24x7 server monitoring using Operations Manager to identify problems before they disrupt your business, optional Contact Center support services from Progent's technical staff, security auditing to help protect your information network from hackers, addition of Service Packs and security patches for servers and software, discounts on Progent’s onsite support services, and access to Progent’s team of Microsoft and Cisco-certified network engineers and service specialists.
More Facts
If your small business is in Contra Costa County and you require technical help, information technology outsourcing, or advanced services from a Microsoft or Cisco certified engineer, call 925-362-2400 or visit Contact Progent.
An index of content::
Urgent Exchange Server 2010 Consultant
Expert Microsoft Certified Exchange 2016 Computer Engineer
Progent's Microsoft-certified professionals have 20 years of background planning, installing, and supporting messaging systems for businesses in the and throughout the United States. Progent provides affordable Microsoft Exchange Servers consulting support to make sure that your email environment features protection, fault tolerance, easy connectivity for remote and mobile users, time-saving management utilities, and productive integration with telecommunications. Progent provides consulting and integration services for Microsoft Exchange 2016, Exchange 2013 Server, Microsoft Exchange 2010, Microsoft Exchange 2007 Server, Exchange 2003, and Microsoft Exchange 2000. Progent can also assist small or medium companies to upgrade to Exchange 2016 Server or MS Exchange 2013.
Amazon cloud AMI Integration Firm
Engineer Amazon EC2 instances
Progent offers cost-effective online consulting to assist companies to access Amazon AWS cloud services including Elastic Compute Cloud (EC2) for virtual machine hosting, Amazon S3, and Amazon Glacier. Progent can help your IT team with every aspect of Amazon AWS integration including requirements analysis, preparedness assessment, architectural design, testing, deployment, centralized administration, performance tuning, software license management, backup/restore solutions, and security.
24x7 Solaris Online Network Consultation
Linux Online Specialists
Progent provides national remote phone support and consulting services for companies that run Sun Solaris environments or whose IT systems feature a combination of Solaris and Microsoft technology. Remote technical support offers maximum leverage for your IT budget by extending user efficiency and limiting the hours charged for computer analysis and repair. Sophisticated online access utilities and skilled technicians and consultants combine to enable Progent to solve the majority of IT issues without squandering time and expense by traveling to your location. In most of situations your network problems can be dealt with over the phone or through a mix of telephone help and online connectivity. Progent can offer the services of Cisco CCIE infrastructure engineers and CISA premier security specialists to help you with the toughest network issues.
After Hours Server Consolidation Remote Troubleshooting
Technology Consulting Server Management
By using virtual servers, businesses are able to run multiple virtual servers on a single actual server. Virtual server technology allows businesses to gain all the benefits of server segmentation, while avoiding the costs associated with buying additional server equipment. Virtual servers are also the enabling technology for private clouds, which provide major benefits including reducing the costs of capital equipment, datacenter facilities, and administration while enhancing information protection, system availability, and recoverability. Other useful server management options are network monitoring utilities, Windows Server Update Services, and remote system management cards. Progent's certified server management experts can help you with all aspects of server virtualization and management to allow your business to cut costs and conserve time.
Integration Exchange Server 2000 Upgrade
Microsoft Exchange Upgrade Engineer
Progent is among the most experienced IT consulting firms for designing email solutions powered by Exchange 2000 Server. Progent specializes in helping small companies receive the full advantages of Microsoft Exchange Server 2000 under common scenarios including upgrading from Exchange 5.5, migration from an ISP-based or POP3 e-mail environment, and outsourcing your Exchange 2000 management.
Colocation Facility Consultants
Co-Location Professional
Colocation sites allow businesses to share world-class data centers for hosting computer hardware that runs critical applications. Progent's Microsoft and Cisco premier IT experts can assist your company with all aspects of your colocation strategy such as choosing and migrating to a colo site, designing network topology, specifying required equipment, on-site and remote maintenance, establishing online network administration, and education your IT personnel.
SCDPM 2012 and Azure Support
Support SCDPM 2012 Migration
Progent's Microsoft-certified consultants offer remote or onsite support to help companies of any size to plan, implement, manage, and repair a backup system built around System Center 2012 Data Protection Manager (SCDPM 2012). Progent's consultants can help you to migrate from earlier versions of SCDPM or from another backup platform, and Progent can optimize your Data Protection Manager implementation for onsite, cloud, or hybrid environments. Progent offers occasional help for resolving particularly challenging issues, or full project management support. Progent can also assist you to incorporate Data Protection Manager into a comprehensive disaster recovery strategy.
MCSE Expert Certified Network Consultants Fault-tolerant Load Balancing
Onsite Technical Support Non-stop Load Balancing
Progent provides fault tolerant load balancing consulting that addresses system load balancing, load balanced applications, LAN/WAN backbone routing, and content dispatching technology including Cisco Content Engine. fault tolerant load balancing technologies for which Progent can provide consulting expertise include Windows Server 2003 Network Load Balancing Manager, Citrix Access Suite and Presentation Server, Cisco Content Services Switch, Cisco Content Engine and LocalDirector 400 series, and F5 Networks 3-DNS.
HP Lights-Out 100c Remote Management Card Technology Professional
American Megatrends MegaRAC Consultants
Remote server management cards offer network administrators full control of a server without the requirement for a personal visit. Through these server management cards, all console screen information plus keyboard and mouse functionality are exported to an off-site session to an IT professional who can be situated anywhere with Internet access. Progent's Microsoft and Cisco authorized engineers can assist you to plan, deploy, and support a high-availability company network that includes remote server management cards and Progent can utilize these remote management cards to deliver efficient off-site technical support. Progent is familiar with a number of remote server management cards such as Aten remote server management cards, American Megatrends remote management cards, Dell DRAC cards, HP Lights-Out 100c remote server management cards, and Peppercon remote server management cards.
Aironet Outdoor APs Consultant Services
Aironet Wave 2 AP Professionals
Progent's Cisco CCIE-certified Wi-Fi infrastructure experts offer online or onsite integration and debugging support to assist you to design, configure, upgrade, optimize, administer and troubleshoot Aironet wireless AP deployments of any size or topology. Progent's Cisco Wi-Fi controller consultants can also assist you to combine your wireless ecosystem with your wired network and cloud-based resources to create an enterprise connectivity solution that is simple to manage and scale. Progent also can provide affordable wireless site surveys to assist you to decide the most appropriate selection, placement and setup of Aironet wireless APs to accommodate your specific workplace design, construction, and anticipated workloads.
Remote Network Support Consult
Consulting Services Remote Network Support
For medium-size businesses who need IT support, Progent can deliver a variety of alternatives such as on-site service, remote support, off-site Call Center, 24x7 support with remote system monitoring, temporary staffing, site relocation services, application programming, and expert consultation. For medium-size businesses in California or other areas covered by Progent's field engineers, Progent offers expert onsite help for fixing network problems rapidly and affordably.
Colo IT Consulting
Colo Online Technical Support
For enterprises with branches in California or any area served by Progent's engineers, Progent's Microsoft-Premier network support experts and certified Cisco network specialists can provide a range of IT support services including project management, Sarbanes Oxley compliance, site moves, enterprise security, network architecture, local or remote branch office support, and troubleshooting for collocation hosting environments. A Progent IT consultant can help you design a multi-office information system that makes efficient use of colocation facilities and Internet data centers. Progent’s Microsoft Premier engineers can help large enterprises plan, deploy and support major rollouts of the latest releases of Microsoft technology including Enterprise Active Directory, Microsoft Exchange Server, SharePoint, SQL Server, and Enterprise editions of Windows. Progent’s Cisco Certified Internetwork Expert and Cisco Certified Network Professional experts can help you configure Cisco technology for connectivity solutions that combine simple, high-speed, integrated, and wireless networking.
Aironet 1700 Access Point Online Help
Aironet Wi-Fi AP Management Consultants
Progent's Cisco-certified wireless consulting experts can help businesses of any size to design, deploy, administer and repair Cisco Aironet Wi-Fi access point solutions to achieve the throughput, coverage, capacity, scale, security and ease of management required for seamless access between Wi-Fi and wired network infrastructure. Progent can provide affordable remote and on-premises consulting services for end-of-life and current 802.11ac Aironet wireless access points and Progent can assist you design and maintain deployments of indoor and outdoor/industrial Aironet access points.
Shared Helpdesk Help and Support
Consultants Virtual Helpdesk
Progent’s Co-managed Help Desk service makes it possible for your IT organization to split responsibilities for Help Desk services transparently between your in-house IT team and Progent's large roster of certified technical support engineers and subject matter experts. Progent’s Co-managed Help Desk service is a collaborative support solution based on the top shared professional services automation (PSA) tool for handling service requests, ticketing, ownership, progress tracking, and metrics.
macOS Infrastructure Engineers
iPad Architecture Support
Progent's Mac networking engineers can assist you with a broad array of network foundation issues including system architecture, remote and mobile connectivity, internetwork communication, security, and new technologies such as VoIP and high-speed wireless networking. For business networks built exclusively on Mac OS X or for systems that use a mix of Mac, Linux and Windows based servers and desktops, Progent has the knowledge and depth to handle the complexity of planning, integrating, and supporting a system architecture that is robust, secure, productive and supportive of your business goals. Progent can help you deploy Apple’s Xserve enterprise servers, Apple's Xserve RAID fault-tolerant storage systems, and Xsan storage area network solution. Progent can also provide certified professionals to support Cisco routers and switches.
Emergency Microsoft Experts Solaris with Windows Professionals
24/7 UNIX with Windows Online Support
Progent's UNIX platform support services offer small companies and developers assistance with managing and supporting UNIX, Linux or Solaris environments that coexist with Microsoft-powered networks. Progent can give your business access to UNIX experts, consulting professionals certified by Microsoft and Cisco, and security specialists with CISSP certification. This wide range of expertise provides you with a convenient one-stop source to help you build and maintain a protected and robust cross-platform network and communications infrastructure that allows UNIX and Microsoft coexistence by combining Windows with popular versions of UNIX including macOS and OS X, Solaris, IBM AIX, HP-UX, BSD, SCO and SGI/Irix or major Linux platforms such as RedHat, SuSE, Mandrake, Debian-GNU and Slackware.
Microsoft Windows Server 2019 Remote Consulting
Windows Server 2019 Windows Time Service Remote Troubleshooting
Progent's certified Windows Server 2019 experts can help your organization to design and implement an efficient migration to Windows Server 2019 using your current deployment architecture or a cloud-hosted or hybrid deployment model. Windows Server 2019 delivers major improvements in capacity, performance, ease of management, Hyper-V virtualization, security and compliance, hybrid local/cloud integration, availability, and Linux support.
Consulting Security Inventory
Wireless Security Scan Professionals
Progent has put together two low-cost service bundles designed to enable small companies to get an independent network security assessment from a certified security engineer. With Progent's External Network Security Inventory Checkup, a security expert administers an extensive test of your network from outside your firewalled perimeter to determine potential risks in the security posture you present to the public. With Progent's Internal Network Security Inventory Scan, a security expert executes a system scan from an authorized machine inside your company firewall to determine the risk to internal attacks. Both security inventory services are configured and executed from a protected remote site.
Aironet 2800 Access Point Technical Support
Aironet 802.11ax Wireless Information Technology Consulting
Progent's Cisco certified wireless networking experts offer affordable online and on-premises support for both end-of-life and current 802.11ac Aironet Wi-Fi access points and Progent can help you to plan and maintain wireless environments that incorporate indoor and outdoor/industrial Aironet APs.
Juniper SA6500 SSL VPN Cybersecurity Tech Services
Protection Juniper SSL VPN
SSL VPN makes it possible to establish a secure Internet connection between an enterprise network and virtually any remote computer without the need for pre-installed client software. Progent's Juniper-certified consultants can help you design, manage, and troubleshoot SSL VPN solutions based on Juniper's AS Series of remote access appliances.
Colocation Center Migration Professional
Remote Consulting Collocation Migration
Colocation sites make it possible for businesses to share world-class data centers for hosting network equipment that supports vital applications and services. Progent's Microsoft and Cisco certified consultants can assist your small business with all facets of your colocation program including choosing and migrating to a colocation facility, designing network architecture, defining hardware, on-site and remote maintenance, setting up online system administration, and training your IT staff.
Technology Consulting Services SQL Server 2012 xVelocity
Power View Information Technology Consulting
Progent offers the support of Microsoft-certified engineers as well as seasoned software programmers, DBAs, project management experts, network infrastructure engineers, disaster recovery/business continuity specialists, and security professionals to help you to evaluate the likely benefits of SQL Server 2012 for your organization, install test systems at your datacenter or at Progent's lab, plan and carry out an efficient migration to SQL Server 2012 from earlier versions of SQL Server or from other RDBMS solutions, and configure an efficient and secure network infrastructure that helps you maximize the strategic benefit of SQL Server 2012.
wireless LAN controller Integration Support
8540 wireless controller Integration Services
Progent can help your business to configure Cisco wireless LAN controller appliances to manage and monitor Wi-Fi LANs of all sizes. Progent can assist you to maintain and debug your current Cisco-based Wi-Fi solution or implement an efficient upgrade to Cisco's modern wireless controller solutions.
Engineer Email Outbound Content Filtering
Email Outbound Content Filtering Professional
Progent's ProSight Email Guard uses the services and infrastructure of leading data security vendors to provide centralized control and world-class protection for your inbound and outbound email. The powerful structure of Progent's ProSight Email Guard managed service combines cloud-based filtering with an on-premises security gateway device to offer complete defense against spam, viruses, Dos Attacks, Directory Harvest Attacks (DHAs), and other email-based malware. Email Guard's Cloud Protection Layer serves as a first line of defense and keeps the vast majority of unwanted email from reaching your security perimeter. This reduces your vulnerability to inbound threats and conserves network bandwidth and storage. Email Guard's on-premises security gateway appliance provides a deeper level of inspection for inbound email. For outgoing email, the local security gateway provides anti-virus and anti-spam filtering, protection against data leaks, and email encryption. The on-premises security gateway can also assist Exchange Server to track and safeguard internal email that originates and ends within your corporate firewall.
CRISC Certified Computer Consultant
24x7 CRISC Certified Cybersecurity Consulting Services
Progent's disaster recovery planning and business continuity consultants can help you create a disaster recovery plan in case of an IT network catastrophe. Progent can help you develop a complete disaster recovery plan that includes periodic disaster recovery evaluations and testing. Progent's Microsoft and Cisco-authorized consultants can also show you how to build an affordable, high-availability system solution that addresses availability issues covering a broad range of network technologies and processes.
Technology Professional Dynamics GP Customization
Great Plains Accounting Consultant Services
Progent's background providing Microsoft .NET services and Microsoft SQL Server help, and Progent's programming experience with Microsoft VBasic, XML, and additional developer platforms make it possible to create custom mission-critical programs and eCommerce solutions that operate seamlessly with Dynamics GP/Great Plains Software. Progent's Microsoft Dynamics GP management reporting services can help you create reports that allow you to analyze your business more effectively, turning raw information into valuable insights into your company and customers.
Microsoft LCS Server Instant Messaging Consulting Services
Consultancy Microsoft LCS Server
MS Communications Server provides IM and Real Presence as part of an extensible, world-class solution featuring enhanced protection, transparent integration with additional Microsoft software, an extendable, standards-based development platform, and compliance with regulatory mandates such as HIPAA, SOX, and GLB. Communications Server allows cost savings and elevated business efficiencies, enhanced individual output, and stronger intellectual property security. Microsoft Communications Server has been superseded by Lync Server, which itself has been revamped and renamed Skype for Business. Progent's Microsoft-certified IM and Presence experts can provide remote and onsite support and troubleshooting help for your Office Communications Server environment and can help your organization to assess the costs and benefits of upgrading to Microsoft's Skype for Business. Progent can also help you to plan and carry out a smooth migration that will add significant strategic value to your IT system
Part-Time CIO Consultant Services
Urgent Technical Support Part-Time CIO
Progent offers the part-time or temporary assistance of a seasoned CIO who can offer strategic direction to assist you select and support IT technology appropriate for your current situation and that can be a firm foundation for your future growth. Progent's part-time Chief Information Officer consulting services offer economic advantages to companies who want to maximize the benefits from their network expenditures but who are unable or unwilling to take on another high-level position to their full-time staff. Because Progent is vendor-neutral, with a large team of engineers certified to maintain all major operating systems and connectivity technologies plus a broad range and business software, Progent is in an ideal position to provide unbiased advice as well as advanced technical help for building and maintaining IT systems that fit the particular needs of your business.
Select Topic: