Onsite Service Available in Walnut Creek, Concord, Danville, Pleasant Hill, Martinez, Lafayette, Pittsburg, Antioch, Orinda

San Francisco Bay Area Contact Information:
Progent offers consulting services and onsite technical support throughout Northern California.

Onsite IT Consulting
Progent locations in San Francisco Bay Area

City Address Phone Link
Fremont Fremont Executive Suites
Newark, CA 94560
United States
(510) 933-0400 Fremont Network Support Services
Hayward 26250 Industrial Blvd
Hayward, CA 94545
United States
(510) 300-1400 Hayward Network Support Services
Morgan Hill 18525 Sutter Blvd
Morgan Hill, CA 95037
United States
(408) 645-8400 Morgan Hill Network Support Services
Oakland 1300 Clay Street
Oakland, CA 94612
United States
(510) 899-7400 Oakland Network Support Services
Palo Alto 3790 El Camino Real
Palo Alto, CA 94306
United States
(650) 543-0400 Palo Alto Network Support Services
Pleasanton 4695 Chabot Dr, Suite 200
Pleasanton, CA 94588
United States
(925) 621-2400 Pleasanton Network Support Services
San Francisco 388 Market Street
San Francisco, CA 94111
United States
(415) 321-5400 San Francisco Network Support Services
San Jose 2570 N. First Street, 2nd Floor
San Jose, CA 94131
United States
(408) 240-9400 San Jose Network Support Services
San Mateo 1900 S Norfolk, Suite 350
San Mateo, CA 94403
United States
(650) 931-2400 San Mateo Network Support Services
Walnut Creek 1261 Locust St
Walnut Creek, CA 94596
United States
(925) 362-2400 Walnut Creek Network Support Services

Progent's experts can deliver a wide assortment of consulting and technical support help for information environments based on any combination of Windows, Cisco, Apple, and Linux technologies. Services available to small businesses in Walnut Creek by Progent's team of Microsoft technical professionals include:

  • Progent can help small and mid-size companies to implement endpoint security protection systems and provide cleanup services needed to support work-from-home employees. To find out about Progent's endpoint device security protection expertise for remote workers, see network security protection services for at-home workers.

  • Progent's Microsoft Exchange 2016 Server migration consultants can assist you in all facets of your upgrade to Exchange Server 2016 including designing high availability architecture for a local, Microsoft cloud connected or hybrid deployment; licensing requirements for Exchange Server and Microsoft Windows Server 2012 R2 or later; moving mailboxes; Hyper-V strategy; determining storage requirements for your virtual machines (VMs), databases and logs; configuring hardware load balancing (HLB) for high-availability client access services; planning, setting up and validating Exchange and Windows Servers and DAG groups; setting up collaboration with SharePoint Server or SharePoint Online; updating your firewall; resolving SSL issues; performing client integration with Office 2010 or greater or Microsoft 365; and configuring Outlook on the web (formerly Outlook Web App). Progent also offers Exchange 2019 planning and deployment assistance and Exchange Online consulting to help you to upgrade to a more up-to date version of Exchange Server.

  • For enterprise project management assistance, Progent offers the services of veteran IT experts with decades of experience as IT project managers for application development, business systems deployment, and process re-engineering working with organizations ranging from Big 4 companies to dot-com startups to state government agencies. These high-level project managers offer advanced management skills to assist enterprise clients to adhere to best practices to ensure that development or deployment projects are successfully completed on time and within budget.

  • Progent's consulting services for fault tolerant networking offer access to Microsoft and Cisco-certified consulting experts who will help you implement a robust network that includes essential technologies and procedures for line-of-business environments. Progentís engineering experts can assist you to configure a system infrastructure with features that include redundant Internet connections, system load balancing, fault tolerant data centers, multi-site backup and restore, high-availability interoffice connections, and fault tolerant multi-location networks. Progent can also provide business continuity planning experts to help you plan, test, and document a recovery process based on leading practices.

  • ProSight LAN Watch is Progentís server and desktop remote monitoring service that uses advanced remote monitoring and management technology to help keep your network running at peak levels by checking the state of critical assets that power your business network. When ProSight LAN Watch detects a problem, an alarm is sent immediately to your specified IT personnel and your assigned Progent engineering consultant so that all potential issues can be addressed before they can disrupt your network. Find out about the complete ProSight series of value-priced outsourced network management services for small and medium-size organizations.

  • Progent's certified Windows 8.1 consultants can provide a range of network consulting services to assist companies of any size to maintain, administer, and repair environments that include workstations, laptops, tablets, or smartphones based on Windows 8.1. Progent's consultants also offer Windows 10 planning and migration assistance and Windows 11 deployment assistance.

  • Progent's System Center 2012 consultants have more than a decade of background integrating, supporting and fixing the core components included with Microsoft System Center and can help you to plan, install, manage, and repair your Microsoft System Center solution to maximize the availability and responsiveness of your critical IT resources across a mix of Windows and Linux/Unix OS environments and on-premises and Cloud-based fabric. Progent also offers System Center 2016 upgrade consulting to help your organization to transition to a newer edition of Microsoft System Center. In addition, Progent can assist you to upgrade to more current versions of System Center including Microsoft System Center 2019 and System Center 2022.

  • Progent's Microsoft certified professionals can offer organizations of any size expert MS SQL Server 2008 support. Microsoft SQL Server 2008 is a legacy web-ready database and data analysis package that facilitates the speedy creation of enterprise-class business applications. SQL Server provides built-in support for XML and can query over the Internet and beyond the firewall. In addition to offering consulting, support and troubleshooting services, Progent's SQL consultants can help you get the most out of Microsoft SQL Server Reporting Services and Microsoft SQL Server Business Intelligence to enhance the productivity of your IT network. Progent can also help your company to carry out a cost-effective move from SQL Server 2008 to SQL Server 2019.

    More Facts

If your small business is in Contra Costa County and you are in need of computer help, IT outsourcing, or advanced services from a certified Progent professional, call 925-362-2400 or visit Contact Progent.

An index of content::

  • 24 Hour Dynamics GP SmartList Designer Engineers Dynamics GP Analytical Accounting Consultant
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  • 24-Hour Migration Consulting UNIX
    Solaris-Windows Upgrade Consulting

    Progent can help your business to design and implement an efficient transition from a Solaris-powered IT system to a network based on Windows and suited for running Microsoft's powerful office productivity software, business applications, and software development platforms. Progent's Sun Solaris, Windows and Cisco engineers and application experts can show you how to guard your information and reduce productivity discontinuity by developing an efficient transition strategy that protects your current investments in Solaris application and infrastructure. UNIX-to-Windows transition consulting expertise available from Progent include analysis of existing infrastructure, migration strategy and validation, Exchange migration services, data and application porting, and processor and storage system migration and economization.

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  • Windows 10 Compatibility Testing System Consultant
    24-7 Consultant Windows 10 Training

    Progent's Microsoft-certified consultants can help organizations of any size to assess Windows 10 or to migrate to Windows 10 from an earlier release of Microsoft Windows. Online and onsite assessment and migration services for Windows 10 available from Progent's consultants include Return on Investment analysis, project coordination, compatibility testing, pilot systems, Hyper-V virtualization strategies, Cloud and hybrid integration, mobile management, telecommuter access, security and compliance, streamlined deployment and administration, network infrastructure design, Wi-Fi support, business continuity planning, group and personal training for IT support staff and users, and ongoing Call Center support services.

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  • CCDP Certified Integration Support Small Business WAP551 Configuration Small Business Access Points
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  • Security Consulting Juniper SSG550M Router
    Juniper SSG520M Router Security Tech Services

    Progent's Juniper-certified consultants can help your business plan the deployment of Juniper SSG integrated firewall/VPN products, configure security policies to match your operational requirements, set up network OS software to streamline management processes, migrate from legacy Juniper products, and troubleshoot infrastructure issues.

  • CISM Security Security BlackBerry Enterprise Server Express Technical Support 24-Hour Microsoft Certified Partner Professionals BlackBerry BES Express
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  • Catalyst 9100 Series Access Point Remote Technical Support Cisco Expert Catalyst 9120AX Access Point Remote Troubleshooting
  • Check Point 900 Firewalls IT Services Security Consultancies Check Point 29000 Quantum Force Firewalls
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  • California 24-7 Network Design and Consulting Pleasant Hill
  • Cisco Firepower Specialist 24-Hour Cisco Firepower URL Filtering Online Technical Support

  • NetApp MetroCluster and FlexPod Consulting
    Specialist MetroCluster Switch Integration

    Progent offers enterprise clients the services of a certified NetApp consultant to deliver online or onsite expertise for NetApp's entire portfolio of SAN storage products including ONTAP data management, MetroCluster array-based clustering, FlexPod cloud architecture, SnapMirror data replication, SnapVauly continuous backup, Virtual Storage Console for VMware, MultiStore for storage partitioning, OnCommand Reporting and Insight analytics, and NetApp's All-Flash, Hybrid Flash, V-Series and N-Series hardware products. Areas of NetApp SAN storage technology supported by Progent include SAN dsign, hybrid-cloud integration, virtualization, migrations, non-disruptive patching, system management, security and compliance, disaster recovery, and troubleshooting. Progent offers Tier 3 support to assist you to resolve issues with NetApp SAN environments quickly and affordably following best practices.

  • Cisco Mobility Express Remote Support CCDP Certified Professionals Aironet Ruggedized APs
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  • Cisco Technical Support Small Business WAP361 Small Business 300 AP Onsite Technical Support
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  • Computer Engineer Apple macOS and Windows Apple Mac with Windows integration Integration Services
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  • Consultant NodeZero Certified Cybersecurity Penetration Testing Compliance Auditor NodeZero Certified Cybersecurity Pen Testing
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  • Solaris with Windows Services
    Specialist UNIX, Windows

    If your office computer system mixes UNIX, Linux or Solaris technology with Windows, Progent can show you how to incorporate your servers into a cohesive environment that allows all your operating systems to run side by side for simple management, transparent dataflow, high reliability, superior performance, and strong protection. Progent's UNIX and Windows integration assistance offerings feature network infrastructure configuration and service, consulting for Microsoft Windows services for UNIX (SFU), online server monitoring and management, remote network help and troubleshooting, on-site technical support, and Helpdesk support.

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  • Microsoft Desktop Information Technology Consulting Company
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    Progent offers a wide array of affordable support services to assist you to deploy, integrate, repair, and manage workstations and laptops based on Microsoft Windows, macOS and OS X, or various versions of Linux. Progent can provide onsite or online assistance for single computers or laptops or work with you to plan and implement a company-wide migration to new or revised OS platforms and applications. Progent can also supply consultants and technical workers to help you to prepare for and complete a site relocation or merger designed to produce the least possible interruption to your business.

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  • Firewall Firewall Configuration Pleasant Hill CA 24x7 Security Cybersecurity Contractor Concord CA

  • Firepower NGFW Firewalls Network Consultant
    Information Technology Consulting Cisco Firepower Firewalls

    The current Cisco ASA 5500-X Family Next-Generation Firewalls with Firepower Services provide significantly more value than Cisco's previous PIX and ASA 5500 firewalls and have superseded the ASA 5500 and PIX firewalls for all new deployments. Progent's Cisco-premier CCIE network consultants can assist your company to maintain your legacy PIX or Cisco ASA 5500 firewalls and upgrade to ASA 5500-X firewalls with Firepower Services. Progent can also assist your business to design, deploy, optimize, manage and troubleshoot firewall solutions built around Cisco ASA firewalls with Firepower Services.

  • Firewall Support Juniper SSG Series Gateway 24 Hour Technology Consulting Juniper SSG140 Router

  • Online Support Services Expert Training
    Remote Troubleshooting Knowledge Transfer

    Progent is committed to information transfer from Progent's consultants to clients. By educating clients to handle technical issues that are within their scope, Progent is able to concentrate on delivering hard-to-find skills where Progent has few competitors. Small companies who work with familiar independent consultants or who maintain in-house IT personnel benefit when Progent passes on information about critical technology and tested methodologies to make their networks more robust, protected, and productive.

  • Fortinet 6000 Series Firewalls Information Technology Consulting Network Consulting Fortinet Firewall Migration
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  • High Availability Networks Support and Integration SQL Server Cluster Consultant

  • 24/7 Information Risk Assessment Professional
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    Progent offers several security packages designed to provide larger institutions an independent and comprehensive network security evaluation from a group of certified security consultants. All Progent's network security evaluation bundles feature a collection of procedures like network scans from inside and from beyond the corporate firewall, professional interpretation of captured data by accredited security engineers, production of a report explaining the results, plus an interactive high-level executive outbrief and an in-depth interactive review for internal network engineers.

  • Hornetsecurity Altaro VM Backup Integration Support and Setup Altaro VM Backup Management Online Support
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    Progent uses a sophisticated support reporting system that stores and formats detailed documentation for all billed support activities. Unlike many freelance consultants or small support firms who offer minimal documentation or specifics of tasks done, every service delivered by Progent is tracked by comprehensive documentation. Each Progent consultant has use of the support reports sent by each staff member to each customer. The discipline of detailing and organizing support activity results in more efficient support and eliminates a slew of typical problems such as when a service client is effectively held captive to a consultant who won't let go of the keys to the kingdom.

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    Progent's Microsoft-certified consultants can provide organizations of all sizes consulting, technical support, and application development services for SharePoint and SharePoint Online. SharePoint is an enterprise collaboration platform that utilizes web technology for intelligently connecting people, groups and information. SharePoint provides a common spot for your employees or customers to access, organize, distribute and interact with relevant data, files, and applications and to communicate with one another. Microsoft SharePoint enables quicker and better decisions, more efficient access across teams and more economical business processes. Windows SharePoint Services connect workers, customers, workgroups and major tasks with the data they've developed in a way that makes data easy to locate, download and apply. Progent's certified SharePoint experts can help you to support your existing SharePoint ecosystem or migrate to the latest release of SharePoint.

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    ProSight WAN Watch is an infrastructure management service that makes it simple and inexpensive for smaller businesses to diagram, track, reconfigure and debug their connectivity appliances such as switches, firewalls, and access points plus servers, endpoints and other devices. Incorporating cutting-edge Remote Monitoring and Management technology, ProSight WAN Watch makes sure that infrastructure topology diagrams are kept updated, copies and displays the configuration information of virtually all devices on your network, tracks performance, and generates notices when problems are discovered. By automating complex management and troubleshooting processes, WAN Watch can cut hours off ordinary tasks such as making network diagrams, expanding your network, locating devices that require important software patches, or isolating performance issues.

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    Progent offers remote and on-premises deployment, migration, customization, training for Microsoft Dynamics 365 Business Central (formerly Dynamivs NAV).

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    Progent's certified SonicWall firewall consultants can show you how to deploy, maintain, and troubleshoot SonicWall firewall/VPN appliances including the newer SonicWall TZ, NSa and NSsp Series of firewalls and the legacy SonicWall PRO 2040 devices. Progent's CISSP and GIAC-certified cybersecurity experts can help you incorporate SonicWall firewalls into an end-to-end security solution and design protection into your business practices.

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    Progent can provide affordable remote support to assist companies to access Amazon Web Services (AWS) cloud services such as Amazon EC2 for virtual server hosting, Amazon Simple Storage Service (Amazon S3), and Amazon Glacier. Progent can assist you with every aspect of Amazon AWS migration and troubleshooting including needs analysis, readiness assessment, architectural design, pilot testing, configuration, administration, performance optimization, licensing management, disaster recovery mechanisms, and security and compliance.

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    Progent's remote connectivity and smartphone synchronization specialists can help your business to plan and configure connectivity solutions for off-site desktops, laptops, and smartphones so they integrate seamlessly with your information network, enabling your business to improve the efficiency of your off-site workforce.

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    Hyper-V 2016 utilizes key technologies first designed for and refined on Azure, among the world's largest public clouds. This pedigree significantly improves the ability of Microsoft's Windows Server platform to support private cloud and hybrid cloud/on-premises environments by enhancing security, uptime, expandability, manageability, reliability and recoverability. Progent's Microsoft-certified consulting team can assist you to assess the advantages of Hyper-V 2016 for your business, set up test systems to verify the ability of Hyper-V 2016 to support your critical workloads, design an efficient network topology for a cloud-based or hybrid installation, create and execute a smooth upgrade plan, train your IT management and support staff, and provide as-needed consulting and debugging support to make sure that your Hyper-V 2016 solution gives you the highest possible business value.

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    Barracuda Backup is a low-cost, subscription backup and disaster recovery platform for small and mid-size businesses. A Barracuda Backup deployment can incorporate a custom-designed hardware storage device manufactured by Barracuda or a virtual appliance with similar functionality but which uses your own storage hardware. Barracuda Backup safeguards critical business data produced on-premises, at one or more remote locations, or in the cloud. For disaster recovery, you can replicate data to the Barracuda Cloud, to Amazon AWS, or to any site with a physical or virtual Barracuda Backup appliance. Progent is a Barracuda partner and Progent's Barracuda Backup consultants offer a broad range of consulting services to assist you to design, integrate, manage and troubleshoot a BDR solution built on Barracuda technology.

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    Progent can assist small and medium-size businesses to implement and troubleshoot teleconferencing technology to allow their at-home workers to communicate effectively with fellow workers and clients.

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    Progent can assist you to plan and manage hybrid environments that support Windows and Linux systems and applications in both cloud-only solutions or in hybrid topologies that combine physical IT assets along with one or more cloud services. To assist you to incorporate cloud services with networks, Progent can provide a variety of public cloud migration services that include Microsoft Azure enterprise hybrid cloud design and deployment consulting, Amazon Web Services cloud integration support, and Amazon Web Marketing Service (WMS) development and debugging. Progent has 20 years of background delivering high-level consulting support online, and Progent can make sure you complete your cloud migration initiatives on schedule and affordably.

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    Cisco's Firepower Next Generation Firewalls (NGFWs) provide a major performance improvement over Cisco's previous-generation ASA 5500-X security appliances and include unified management of modern security features like application visibility, next-generation intrusion protection (NGIPS) with intelligent prioritization of risks, advanced malware protection, DDoS mitigation, and sandboxing. Progent's Cisco CCIE-certified firewall experts can help you to plan and carry out a smooth migration to Firepower Series firewalls from Cisco's legacy ASA 5500-X, ASA 5500, or PIX appliances and help you enhance Firepower appliances with Cisco's cloud-based services to create and centrally manage network ecosystems that span branch offices, data centers, private clouds and public clouds.

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    MS Hyper-V Virtual Server Technical Consultant

    Progent's network professionals can assist you to evaluate the possible benefits of Hyper-V-powered server virtualization for your company, perform test implementations to verify Hyper-V's operation with your production software, evaluate your network and server architecture for optimal operation with virtual server technology, assist you in upgrading to Windows Server 2008 and setting up Hyper-V, train your network management staff to track and administer Hyper-V, provide world-class consulting help for improving the protection of your virtual servers, design and validate business continuity procedures that optimize system availability, and deliver continuing consulting and maintenance including affordable remote troubleshooting and turn-key Help Desk outsourcing.

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  • Integration Services Microsoft Windows 2019
    Top Windows Server 2008 Online Technical Support

    The complexity and connectivity demands of Microsoft Windows Servers requires a network consulting team with hands-on experience and broad familiarity with designing and building cohesive, end-to-end business technology systems. The background of Progent's Microsoft-certified experts, which averages more than 10 years working with Microsoft technology, ensures you success deploying Windows Server 2008 and Windows Server 2003 to align closely with your business goals. Progent's consulting support can help you with planning, deploying, managing, and troubleshooting Windows Server solutions that maximize the productivity of your computer system. Progent's consultants can assist you with Microsoft Windows 2008 Server, Windows 2003 Server, Windows 2000 Server, or Windows NT Server plus Windows 8, Windows 7, Windows Vista and other clients.

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  • Android Remote Desktop Connection Consultant
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    Progent's veteran team of network consultants and application specialists have years of background delivering online and onsite assistance for organizations of all sizes who want to integrate Android phones into their IT networks so that mobile clients can communicate and collaborate while on the go. Progent has the breadth of skills to resolve technical problems that involve numerous manufacturers and that entail a mix of legacy and up-to-date information technology. Progent offers affordable online technical support to assist you with any aspect of designing, configuring, managing and maintaining your Bring-Your-Own-Device (BYOD) solution. Progent can provide occasional support to help you to resolve particularly challenging IT problems, or Progent can provide comprehensive project management services to help you finish major network initiatives on schedule and within budget. Progent can help with on-premises, cloud-centric, or hybrid networks and offers expertise with operating systems, applications, management utilities and network infrastructure. Progent also offers specialized group or one-on-one classes to show you how to manage and use Android phones and tablets securely and productively.

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    Cisco Cisco Unified Communications Manager (CUCM), originally known as CallManager, is the heart of Cisco's collaboration solution. CUCM and Cisco Unified CM Express (CME) provide a location-independent IP-PBX by integrating tightly with unified messaging apps like Cisco Unified CM IM and Presence Service, Cisco Unity Express (CUE) for voicemail management, Cisco Unified Mobility for Single Number Reach (SNR, and Unified Contact Center Enterprise (UCCE) for creating an advanced customer contact solution. Progent's Cisco-certified consultants offer efficient and budget-friendly remote and on-premises expertise to assist organizations of any size to build and administer Unified CM environments by providing Cisco Unified Communications Manager configuration and technical support consulting services that deliver maximum business value. Progent's consultants can help with any aspect of Unified CM support and troubleshooting in areas such as integrating Cisco VoIP phones and desktop Video phones, designing dial plans, configuring SIP trunking and PSTN support, deploying Cisco ISR routers with CUBE VoIP networking support, creating Cisco UCS server clustering solutions for high availability, performance tuning, and integration with Microsoft Exchange Server.

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    The complexity and connectivity requirements of Microsoft Windows Servers requires a network consulting team with hands-on experience and in-depth familiarity with planning and building seamless, end-to-end network technology solutions. The background of Progent's Microsoft-certified experts, which averages more than 10 years working with Microsoft technology, ensures you success deploying Windows Server 2008 and Windows Server 2003 to match optimally with your strategic objectives. Progent's consulting support can help you with planning, deploying, managing, and troubleshooting Windows Server solutions that maximize the productivity of your IT network. Progent's consultants can help you with Windows 2008 R2 Server, Microsoft Windows 2003 Server, Windows 2000 Server, or Microsoft Windows NT Server as well as Windows 8, Windows 7, Windows Vista and other clients.

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