Small to mid-sized companies can now get all the benefits of System Center Operations Manager 2007 and in addition have quick access to Progent's Microsoft Certified IT support professionals. With Progent's affordably priced IT service packages, small organizations can select a simple Operations Manager-based co-sourcing service program with network monitoring, reporting, Help Desk and remote service or a complete round-the-clock outsourcing package. Progent offers expertise in Operations Manager to provide small business networks world-class availability, security, and performance.
E-Mail Guard by Postini provides continually upgraded spam and virus blocking, content filtering, and security from email-based directory harvesting and denial of service attacks. Progent is a Postini aggregator and support specialist. If your business is too small to purchase for a regular Postini license, you can still have access to Postini's Perimeter Manager technology through Progent's E-Mail Guard spam filtering and virus protection aggregation offering. Progent's certified e-mail security professionals can show you how to develop an email defense plan that features spam filtering and anti-virus services and policies.
Progent's Microsoft-certified consulting experts have over a decade of background designing, implementing, optimizing and fixing Microsoft SCOM solutions and can provide companies of all sizes expert online or onsite consulting support for System Center 2012 Operations Manager. Progent can help you to plan an architecture for Microsoft SCOM 2012 servers that delivers the responsiveness and availability needed to watch over your IT resources efficiently, whether your datacenters are onsite, in the cloud, or a hybrid environment. Progent's SCOM consultants can also help you to import and set up System Center 2012 Operations Manager management packs according to best practices for monitoring network fabric and Microsoft and third-party apps and services. Also, Progent can provide responsive remote or onsite technical support to assist you to fix critical problems detected by Microsoft SCOM 2012.
Progent's Juniper-certified network engineers can help you evaluate the business case for adopting Juniper's SRX Series gateways, plan and execute cost-effective deployments, configure equipment to reflect your security strategy, and provide ongoing consulting services to help you monitor, manage, update, and troubleshoot your environment in order to maximize the business value of your SRX gateway solution.
Progent's experienced ransomware recovery experts can assist your business to reconstruct an IT network victimized by a ransomware attack such as Ryuk, Maze, Sodinokibi, Netwalker, Conti or Nephilim.
Progent's Wireless Consulting Services offer a convenient, economical way for companies of any size to configure, manage and troubleshoot advanced wireless network technology. For 802.11n and the latest 802.11ac Wi-Fi networks, Progent can show you how to design and install appliances like Cisco's Aironet and Meraki access points and wireless controllers. For wireless messaging and web-based applications, Progent can help with Apple iPhones, Apple iPads, Google Androids, and Windows smartphones and tablets.
Progent's Wireless Consulting Services provide a fast, affordable way for companies of all sizes to deploy, manage, monitor and repair cutting edge wireless connectivity solutions. For 802.11n and the latest 802.11ac Wi-Fi environments, Progent can show you how to plan and install appliances such as Cisco's Aironet and Meraki wireless access points and wireless controllers. For wireless email and online business applications, Progent supports Apple IOS iPhones, Apple iPads, Google Androids, and Windows phones and tablets.
Barracuda's affordable CloudGen Firewall devices offer web filtering, remote connectivity, SSL tunnel VPN, high-security SD-WAN, and modern Zero-Trust protection with centralized management throughout your whole enterprise including on-premises, cloud, and hybrid deployment models. Public clouds supported include Microsoft Azure, Amazon Web Services, and Google Cloud Platform (GCP). Progent has the depth of expertise to be your go-to resource for technical help, administration, training, and cybersecurity consulting.
Microsoft Lync Server 2010 supports IM, Real Presence, voice/video conferencing, desktop collaboration, as well as IP-based and public switched telephone network (PSTN) calling. Lync 2010 can extend the capability of Microsoft Exchange, SharePoint Server and Office or cloud-based Microsoft 365 and simplify administration through integration with Windows AD. Lync 2010 can also reduce expenses by eliminating VoIP equipment and subscription fees, PBX gear, or conventional teleconferencing technology. Progent's certified unified communications experts offer online and on-premises support to help your company to manage and repair your existing Lync 2010 deployment or evaluate the benefits of upgrading from Lync to Skype for Business, which is the renamed and revamped version of the product. Progent can also help you to plan and carry out an efficient Skype for Business migration or a migration to Microsoft Teams.
Progent's Microsoft-certified consultants have over 10 years of experience planning, deploying, optimizing and troubleshooting Microsoft SCOM environments and offer organizations of all sizes expert online or onsite consulting support for Microsoft SCOM 2012. Progent can assist your company to plan an architecture for Microsoft SCOM 2012 servers that delivers the performance and availability required to monitor your IT resources efficiently, whether your datacenters are onsite, cloud-based, or a mixed environment. Progent's SCOM consultants can also assist you to import and customize Microsoft SCOM 2012 management packs based on industry best practices for monitoring network infrastructure and Microsoft and 3rd-party applications and services. In addition, Progent can deliver fast online or onsite troubleshooting to assist you to fix critical problems detected by Microsoft SCOM 2012.
Progent's ransomware experts can assist you to assess your ransomware defenses, monitor and guard your IT environment, assist with settlement negotiations with a hacker, and reconstruct a network damaged by a ransomware variant such as Ryuk, Maze, Sodinokibi, DopplePaymer, Conti or Nephilim.
Progent's managed services for patch management provide organizations of all sizes a versatile and cost-effective alternative for assessing, validating, scheduling, implementing, and tracking software and firmware updates to your servers, peripherals {like printers and scanners, infrastructure appliances such as switches and wireless APs, and Internet-of-Things (IoT) devices like sensors and robotics.
ProSight Reporting is a growing line of real-time reporting tools designed to integrate with the industry's leading ticketing and remote network monitoring applications such as ConnectWise Manage, ConnectWise Automate, Customer Thermometer, Auvik, and SentinelOne.
Progent's certified security consultants can perform NodeZero-based penetration tests to verify your security monitoring and protection tools and policies are correctly set up and effective.
Microsoft Virtual Server 2005, hosted on the Microsoft Windows Server 2003 platform and powered by software originally produced by Connectix, delivers the power necessary to carry out hardware reduction, software upgrade, and server quarantine tasks via virtualization technology in an enterprise-ready computing network with high expandability, manageability, and reliability. Microsoft has targeted Virtual Server 2005 at businesses who want to enhance ROI in software development and testing, migration from legacy mission-critical software, and server consolidation. Progent's skilled Virtual Server consultants can assist your company to evaluate and integrate MS Virtual Server 2005.
Cisco's wireless VoIP phones are hardened Wi-Fi devices intended for workers who are on the move within office, warehouse, retail or other venues where IT management wants portable phones that offer more administrative control, security and durability than is possible with the Bring-Your-Own-Device mode of mobile communications. Integration of Cisco's wireless VoIP phones usually demands that you configure and fine tune numerous key pieces of your wireless environment such as APs, routers and switches, wireless LAN controllers, and call management tools. Progent's Cisco-certified consultants can provide remote and on-premises assistance to help you create and manage a Cisco wireless VoIP phone deployment by providing integration services that range from debugging the configuration of a wireless VoIP phone or access point to providing project management outsourcing or co-sourcing for updating the Wi-Fi infrastructure of an entire campus.
Progent's Ransomware Hot Line provides 24x7 access to a experienced ransomware recovery expert who can assist your business to contain the progress of an active ransomware attack. Call 800-462-8800
Progent offers three essential kinds of Helpdesk support including Microsoft Help Desk Outsourcing Services, Virtual Helpdesk Support, and Call Center Process Consulting and Staffing Services. Progent is a Microsoft-certified Partner and Progent's Help Desk team of authorized Microsoft and Cisco experts offers your customers convenient access to a reliable technical resource with years of experience providing phone support and remote access troubleshooting for networks based on Microsoft products. Progent's concentration is on earning the support Helpdesk a positive image as a key contributor to company productivity. Progent's goal is to resolve and not simply report problems.
Progent's proven ransomware recovery experts can assist your business to reconstruct a network damaged by a ransomware cryptoworm such as Ryuk, WannaCry, Hermes, or MongoLock.
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Progent's Microsoft-certified Forefront TMG and Internet Security and Acceleration Server 2006 experts can help you to design, install, and support an implementation of TMG 2010 or ISA Server 2006 on your network that delivers the firewall security, speed and ease-of-use that your business needs.
Progent provides Windows Cluster Server assistance to help your organization deploy zero-downtime server clusters designed to provide 24x7 uptime. Clustered Windows servers for non-stop systems include Microsoft Windows 2003 Cluster Server, SQL Cluster, and Exchange Cluster Server. By helping you create fault-tolerant clustered server solutions around Microsoft Windows Clustered Server 2003, Progent's Premier Windows engineers ensure that your fault-tolerant clustered servers are configured to maximize the strategic value of your IT system.
Progent's Microsoft-certified Windows Server 2019 consultants can help your organization to design and carry out an efficient migration to Windows Server 2019 using your current deployment architecture or a new cloud-hosted or hybrid deployment model. Windows Server 2019 delivers significant enhancements in capacity, speed, ease of management, Hyper-V virtualization, security and compliance, hybrid local/cloud integration, resilience, and Linux support.
If your business has a Solaris network or a mixed-platform IT environment, Progent's CISM and CISSP-certified consultants can help your whole organization in a wide array of security topics including security management procedures, security design and models, access control products and techniques, software development security, business processes security, physical security, telecommunications, network and web security, and workplace recovery preparedness. CISM and CISSP define the basic competencies and worldwide standards of performance that information security managers are expected to possess. These accreditations provide IT management the confidence that consultants who have earned their CISM, CISSP or ISSAP qualification have demonstrated the experience and knowledge to deliver effective security support and engineering help.
Progent can assist small and medium-size organizations to install network security protection solutions and provide response expertise for a remote workforce.
Progent's Microsoft-certified consultants can assist organizations of any size to follow leading practices to set up SCVMM 2012 hosts and host groups, networking, storage, and libraries; plan, deploy, and administer private clouds, virtual machines, and VMM services in SCVMM 2012; and integrate SCVMM with System Center 2012 Operations Manager for comprehensive monitoring and reporting. Progent can assist you to migrate from an older version of System Center Virtual Machine Manager or from a third-party virtualization management platform, and Progent can help you to enhance and repair your existing SCVMM environment so you realize the highest possible return on investment.
Progent's support services for software/firmware update management offer businesses of all sizes a versatile and cost-effective alternative for evaluating, testing, scheduling, applying, and tracking updates to your servers, endpoints scanners, network infrastructure appliances like switches and wireless APs, and IoT devices such as alarms and robotics.
ProSight LAN Watch with NinjaOne RMM is Progent's network, server and endpoint remote monitoring managed service that uses advanced 24x7 remote monitoring and management (RMM) technology to keep your network running at peak levels by checking the health of critical assets.
Key characteristics of Microsoft Dynamics GP/Great Plains software include a modular design that lets you buy just the components you require, a standards-based architecture based on Microsoft technologies to secure your investment and offer a highly interconnected environment, enhanced reporting capabilities that permit you to monitor all activities, income and spending and sales trends, compatibility with Microsoft Office to speed access to corporate information, the capability to integrate data from virtually any db software or workstation application into Microsoft GP, plus an open design that makes it possible to create custom programs. Progent can help you set up and maintain a reliable, secure server and communications infrastructure to support Dynamics GP/Great Plains, and can offer experienced GP consultants to help you convert the advanced features of Dynamics GP business accounting software into a high-value business solution.
E-Mail Guard represents a comprehensive solution for blocking spam and virus attacks. E-Mail Guard handles the security and administration of company email by offering constantly improved spam and virus filtering, policy administration, content filtering, and defense against email-borne DHA and Distributed Denial of Service attacks. E-Mail Guard also features tracking, management and analysis utilities plus outgoing email filtering to help you fix your email environment and specify and enforce corporate security policy.
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Cisco's Small Business 100, 300 and 500 series of wireless access points are Linux-powered units designed as entry-level Wi-Fi APs for small offices. Progent's Cisco CCIE-certified wireless infrastructure experts offer online or on-premises integration and troubleshooting support to help you to design, configure, update, optimize, administer and debug Cisco Small Business Wi-Fi access point environments of any size or topology.
Progent's Microsoft-certified SQL Server 2017 experts can assist you to plan and implement a cost-effective upgrade from your current SQL Server deployment to SQL Server 2017.
Progent's Standard Help Desk Services provide an end-to-end solution that manages all aspects of online desktop technical support from service requests through ticketing, remote desktop control, progress tracking, problem resolution, and management reports. Help Desk services are offered at a substantial discount from Progent's regular Level 1 desktop support rates, and Progent can provide the option of fast on-demand escalation to Level 2 and Level 3 experts to resolve challenging problems.
Microsoft Virtual Server, hosted on the Windows Server platform and powered by software originally produced by Connectix, delivers the power needed to carry out hardware reduction, application migration, and server isolation projects via virtualization techniques in an enterprise-ready IT network with advanced expandability, manageability, and fault tolerance. Microsoft has targeted Virtual Server at companies who want to improve operational efficiency in software programming and piloting, migration from outdated mission-critical applications, and server consolidation. Progent's skilled Virtual Server consultants can assist your business to assess and integrate MS Virtual Server.
Progent's Mac networking consultants can assist you with a broad array of system foundation issues including network architecture, off-site and mobile connectivity, internetwork communication, protection, and emerging technologies such as VoIP and high-speed wireless connectivity. For business networks built solely on Apple Mac OS X or for environments that use a mix of Mac, Linux/UNIX and Windows based servers and workstations, Progent has the knowledge and depth to deal with the complexity of designing, configuring, and maintaining a network architecture that is reliable, safe, efficient and supportive of your business goals. Progent can show you how to deploy Apple's Xserve enterprise servers, Xserve RAID zero-downtime storage products, and Xsan SAN systems. Progent can also provide certified experts to help you with Cisco routers and switches.
Microsoft Exchange Server 2013 includes significant improvements to the functionality of its predecessor Exchange 2010 and delivers powerful new features as well as a redesigned structure. These enhancements favorably impact vital areas such as manageability, availability, security, operational costs, collaboration, extensibility, performance, compatibility, and the user experience. Progent's certified Exchange 2013 consulting experts can help you understand the potential advantages of migrating to Exchange 2013, create an efficient validation and deployment plan, and educate your IT team to maintain your Microsoft Exchange Server 2013 environment. Progent can also provide affordable online consulting and management services for Exchange 2013.
Progent's Cisco Meraki Wi-Fi access point experts provide remote and onsite support services to help businesses of any size to design, install, manage, expand or troubleshoot Wi-Fi systems that include Cisco Meraki APs. Progent can assist you to configure and manage Meraki-based wireless networks for sites that can range from a teleworker's home or a branch office to a campus or a multi-site enterprise. Progent can also help you to configure other Cisco technology including switches, ASR routers and firewalls to create a cohesive network infrastructure that provides the same connectivity, responsiveness, security compliance, ease of management and uptime for wired and wireless clients regardless of their location or computing device.
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SSL VPN makes it possible to establish a secure Internet connection between an enterprise network and virtually any remote computer without the need for pre-installed client software. Progent's Juniper-certified consultants can help you design, manage, and troubleshoot SSL VPN solutions based on Juniper's AS Series of remote access appliances.
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Altaro VM Backup software from Hornetsecurity provides small organizations a reliable and budget-friendly solution for backing up and recovering Microsoft Hyper-V and VMware-powered VMs. Altaro VM Backup can be used for on-premises, offsite, distributed, and cloud-hosted environments and also enables cost-effective cloud backup to Azure storage. Altaro VM Backup defends against ransomware attacks by leveraging Immutable Cloud Storage. This produces tamper-proof backup data that cannot be erased or modified by any user including administrators or root users. Progent is a certified Hornetsecurity/Altaro partner and offers a broad range of online or on-premises services to help you to plan, install, optimize and troubleshoot a modern backup/restore solution powered by Altaro VM Backup software. With ProSight Data Protection Services Altaro VM Backup, Progent delivers a fully managed backup/restore service based on Altaro VM Backup.
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Microsoft Exchange 2013 incorporates significant improvements to the capabilities of its predecessor Exchange 2010 and delivers important new features plus a revamped structure. These improvements favorably impact key facets of IT like manageability, high availability (HA), security, cost of ownership, collaboration, expandability, throughput, cross-version interoperability, and the user experience. Progent's Microsoft-certified Exchange Server 2013 consultants can help you evaluate the possible business benefits of migrating to Microsoft Exchange 2013, design an efficient test and rollout plan, and educate your IT team to manage your Exchange 2013 solution. Progent can also provide affordable online support and management services for Microsoft Exchange Server 2013.
Progent can assist small and medium-size businesses to configure IP voice platforms to provide their at-home workers the advantage of transparent extensions of the corporate phone network.
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Progent can provide affordable remote consulting to assist companies of any size to access Amazon AWS cloud services including Amazon EC2 for virtual server hosting, Amazon Simple Storage Service (Amazon S3), and Amazon Glacier. Progent can help your IT team with every aspect of Amazon AWS integration including requirements analysis, preparedness evaluation, system design, testing, deployment, centralized administration, performance tuning, software license management, disaster recovery solutions, and security.
DoubleTake/Carbonite Software offers a selection of products designed to provide small and midsize businesses a variety of affordable solutions for backing up and restoring business-critical workloads such as Exchange, Microsoft SQL Server, RIM Blackberry, and SharePoint. Progent's disaster recovery planning experts have extensive experience incorporating DoubleTake/Carbonite technology into small company information systems to achieve a high level of availability and business continuity readiness at a budget-friendly cost.
Progent can assist you to design a migration to Teams from Skype for Business or Lync Server and install, manage, and troubleshoot a cloud-based or mixed deployment of Microsoft Teams. Progent can help you to integrate Teams with Microsoft Office and Microsoft 365 apps, Exchange Online, SharePoint, and your PBX.
Progent's Cisco-certified wireless technology experts can help organizations to configure, administer, and troubleshoot Cisco Wi-Fi devices including Aironet and Meraki Wave 2 wireless access points (APs) plus Cisco's Wireless Network Controllers.
Progent's high availability inter-site connectivity and fault tolerant system infrastructure engineers can help small organizations create fault tolerant Interoffice connectivity by means of redundant networks with automatic failover. Progent's Cisco Certified Internetwork Experts can plan and deploy fault tolerant Inter-office connections supported by non-stop EIGRP routers or fault tolerant OSPF configurations of Cisco routers. Progent can demonstrate how redundant connectivity and automatic fail-over can provide economical 24x7 interoffice connectivity.
Progent's Cisco-certified Wi-Fi networking experts offer remote and onsite consulting and troubleshooting services to help your organization to design, install, manage, optimize, and debug Wi-Fi deployments that incorporate Cisco's Meraki access points. Progent can also help your organization to plan and implement hybrid networks that combine on-premises and cloud-hosted services and that deliver seamless connectivity, enhanced protection, unified management, and consistent performance for all your wired and wireless endpoints.
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Progent's Support for IT Service Organizations lets you take advantage of Progent's consulting experts under your own brand as a transparent arm of your network consulting team.
NetDocuments (NetDocs) is a cloud-based document management system built for the legal profession. Progent offers online access to NetDocuments consultants to help your law firm to design, deploy, administer, optimize, or troubleshoot a document management system (DMS) environment based on NetDocuments.
Progent is seeking to find fulltime, solutions-driven Microsoft accredited engineers with MCSE credentials; Cisco accredited network consultants who have Cisco CCNP or CCIE credentials; security consultants who have CISSP or CISA or comparable security credentials; and advanced system architecture experts with a background in mobile access, wireless connectivity, high availability, workplace recovery, information protection, and server virtualization. Progent also is looking for professionals who can work on our team of desktop support technicians and remote support professionals. Also, Progent is looking for experienced administrators able to perform effectively in our fast-paced, virtual office environment.
Progent has created several security packages designed to provide larger corporations a professional and comprehensive network security evaluation from a group of premier security consultants. All Progent's network security assessment packages incorporate a suite of procedures including network scans from within and from beyond your corporate security perimeter, professional interpretation of scanned data by accredited security consultants, creation of a report explaining the findings, plus an interactive concise executive summary and an in-depth live review for in-house network administrators.
Progent is one of the most qualified information technology consulting firms for integrating email and messaging systems powered by Microsoft Exchange 2000 Server. Progent is skilled in helping small companies derive all the benefits of Exchange 2000 under common scenarios including upgrading from Exchange 5.5, moving from an ISP-managed or POP3 e-mail environment, and jobbing out your Exchange 2000 support.
Progent offers consulting services for WatchGuard Firewall security appliances such as the WatchGuard Firebox and XTM series of Firewalls and the Firebox SSL VPN Gateway. Progent's WatchGuard professionals can help you choose, configure, and maintain a WatchGuard Firewall/VPN product that fits your network security needs and budget. Progent can help you to maintain legacy WatchGuard firewalls or upgrade smoothly to modern WatchGuard firewalls.
Progent's Network Help Desk Outsourcing Services for desktop technical support are intended specifically for small businesses who require immediate availability of a Help Desk Service Center with expert phone support and full escalation capability but who must work within a modest IT budget. Key components of Progent's Help Desk Outsourcing Services include: Help Desk Call Center Support, Secure Remote Access Provisioning, Initial System Evaluation, Problem Prioritization, Virtual Help Desk Call Center Services, Per Minute Billing, and Help Desk Applications Selection and Deployment.
Progent's ransomware consultants can assist you to evaluate your ransomware defenses, remotely monitor and protect your network, help with negotiating a settlement with a threat actor, and reconstruct a network damaged by a ransomware cryptoworm like Ryuk, Maze, Sodinokibi, Netwalker, Snatch or Egregor.