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Call Center Sharing Economics Computer Consultants
24 Hour Extended Support Desk Cost Savings Remote Consulting

Progent's Help Desk management and co-management service programs allow companies to reduce costs, improve output, and adapt quickly to sudden changes in business conditions.

Services ProSight domain expiration management
ProSight network asset documentation management Professionals

Progent's ProSight IT Asset Management is an IT infrastructure documentation management service that allows you to create, update, retrieve and safeguard information about your IT infrastructure, procedures, business apps, and services. You can instantly locate passwords or serial numbers and be alerted about upcoming expirations of SSL certificates or warranties. By cleaning up and organizing your IT infrastructure documentation, you can eliminate up to 50% of the time thrown away searching for critical information about your IT network. ProSight IT Asset Management features a centralized repository for storing and collaborating on all documents required for managing your business network like recommended procedures and self-service instructions. ProSight IT Asset Management also offers a high level of automation for collecting and relating IT information. Whether you're making enhancements, performing regular maintenance, or responding to an emergency, ProSight IT Asset Management gets you the information you require as soon as you need it.

Online Consulting Meraki CMX
Meraki 802.11ax AP Migration Computer Engineer

Progent's Cisco-certified Wi-Fi networking experts offer remote and onsite consulting and support services to assist you to design, configure, administer, optimize, and debug Wi-Fi deployments that utilize Cisco's Meraki APs. Progent's consultants can also assist you to design and implement hybrid networks that combine on-premises and cloud-hosted services and that provide easy access, advanced security, unified management, and consistent operation for all your mobile and desktop endpoints.

Integration 800 Series ISR Router
500 Router Online Support Services

Cisco has developed an extensive product line of routers that includes routers built to provide the protection, bandwidth, and availability demanded by organizations from small businesses to global enterprises and service providers. Cisco routers feature support for redundancy, automatic failover, and redundant power for improved reliability and network uptime. Progent can show you how to choose and configure Cisco routers to establish a reliable foundation for your network and to make it easy to expand as you add new users, open new offices, install new services, extend your network to clients and partners, and manage a more mobile workforce. Progent offers help with a range of routers based on the Cisco IOS operating system, such as Cisco's 800 series of small office VPN routers, Cisco 1800 and 3800 ISR routers, Cisco 1900 and 3900 Generation 2 ISR routers, Cisco ASR 1000 and 9000 routers for wide area network edge environments, Cisco CRS Carrier Routing System for core Networks, plus legacy 1700 and 2600 Series Routers.

5500 Wireless Controller Professionals
24/7 Flex Series Wireless Controller Consultant

Catalyst family of wireless controllers streamline the administration of Wi-Fi networks by unifying the provisioning and control of wireless APs, tuning wireless performance by limiting the impact of radio frequency congestion, enhancing Wi-Fi availability with rapid auto-failover, and strengthening data security by detecting threats and analyzing traffic content according to user class and locale. Progent can assist you to deploy Cisco wireless LAN controllers to manage Wi-Fi networks of all sizes. Progent can help you to maintain and debug your current Cisco Wi-Fi solution or implement an efficient transition to Cisco's latest Wi-Fi controller technology.

Online Consulting 24x7 Call Center
Online HelpDesk Call Center Network Consultant

The Contact Center support delivery model used by Progent offers small organizations an dependable option to dependence on independent service individuals by offering broad expertise shared by numerous support teams, optional 24x7 availability of urgent assistance, escalation capability to appropriate experts for handling even the most complex problems, service consistency and reliability, prompt follow through enforced by veteran service managers, a selection of convenient mechanisms for requesting support tasks, and excellent progress visibility enabled by trouble ticket updates and available via a web portal.

Q&A about Cisco CCDP Full-Time Jobs
24-7 Home Based Virtual Office Questions about Computer Consultants

For answers to common questions about being employed by Progent, visit Working with Progent FAQs.

virtual desktop delivery Services
Citrix VHD desktops Online Support Services

For Windows desktop virtualization, Progent offers the support of a Citrix-certified XenDesktop consultant who can help your company to design a XenDesktop environment that maximizes the business value of your information network; configure XenDesktop software with your servers, end-user devices, and peripherals; migrate your older desktop virtualization software to the latest versions of XenDesktop; and deliver comprehensive remote troubleshooting. Progent can also train your network managers to adhere to industry leading practices to maintain your XenDesktop solution effectively.

Linux Online Consultant Services
Solaris Remote Consultants

Progent provides nationwide urgent phone support and consulting services for businesses that operate UNIX, Linux, or Sun Solaris networks or whose information systems include a mix of UNIX and Microsoft products. Online network consulting offers optimum leverage for your information technology budget by extending user efficiency and limiting the hours charged for computer repair services. Advanced remote access tools and experienced service specialists and engineers combine to enable Progent to solve the majority of network problems without wasting time and expense by traveling to your site. In the vast majority of situations your network problems can be dealt with over the phone or through a combination of telephone help and remote access. Progent can offer the services of Cisco certified CCIE infrastructure experts and CISA certified security professionals to help you with the toughest network problems.

Private Cloud Solutions Consult
Private Clouds for Small Businesses Consult

Progent's private cloud hosting enables small and midsize organizations to run key applications like Microsoft SQL and Exchange from a hardened Tier III data center facility on fault-tolerant hardware with geographically separate backup. Progent utilizes Microsoft's Hyper-V technology for server virtualization and Data Protection Manager for automatic backup replication and restoration. Smaller organizations can take advantage of Progent's private cloud hosting service to eliminate large investments in the acquisition, upkeep, and operation of computer hardware and facilities while achieving world-class levels of network availability and physical security.

Debian Linux IT Consulting
Consulting PCLinuxOS Linux

Progent's Linux support experts offer small and mid-size businesses and developers support for managing and maintaining Linux systems that operate with Microsoft-based networks. Progent offers your business contact with Linux experts, support professionals premier by Microsoft and Cisco, and security experts with CISM credentials. This broad array of experience offers you a convenient one-stop consulting firm to show you how to create and maintain a protected and robust mixed-platform connectivity and communications environment that allows Linux and Microsoft interoperability by integrating Microsoft Windows with leading Linux platforms such as RedHat Linux, SUSE Linux, CentOS, Ubuntu Linux, PCLinuxOS, fedora, Gentoo, Mandrake, Debian GNU/Linux, and Slackware Linux.

Engineer Google Cloud IAM
Consultants Google Cloud Machine Learning

Progent can provide affordable online and on-premises consulting to assist businesses of any size to migrate all or part of their critical IT infrastructure to Google Cloud Platform services. This can save management hassle and hardware costs and enable the use of Google's state-of-the-art AI and machine learning technology. Progent can assist your IT team with every phase of Google Cloud Platform migration and troubleshooting including needs analysis, preparedness evaluation, system design, testing, deployment, administration, performance tuning, licensing management, backup/restore solutions, and security.

Engineer VMware
VMware vCloud Director vCD Consultants

Progent offers the support of a certified VMware VCDX consultant to help you design, configure, manage and troubleshoot VMware vSphere and vCloud-powered virtualization solution for on-premises datacenters, private and public clouds, or hybrid systems. Progent offers world-class expertise for installing and integrating VMware Site Recovery Manager (SRM) and VMware's NSX virtual network platform for disaster recovery. Progent offers in-depth experience of VMware vCloud Director (vCD), vRealize Automation (vRA), vRO and vCloud Suite used for administering private and public cloud and hybrid cloud solutions that deliver high availability, data security, and application mobility.

Support Postini
Postini Support

E-Mail Guard by Postini offers constantly upgraded spam and virus blocking, data filtering, and security from email-based directory harvesting and DSA attacks. Progent is a Postini partner and service firm. If your organization is too small to qualify for a regular Postini license, you can still have access to Postini's Perimeter Management services via Progent's E-Mail Guard anti-spam and virus protection aggregation program. Progent's certified email security professionals can show you how to devise an email defense plan that includes anti-spam and virus defense services and processes.