Progent provides a selection of IT support packages for small businesses. These IT outsourcing and server monitoring services are based on the proactive problem handling abilities of Operations Manager, a state-of-the-art network and system management software platform that monitors the availability, throughput, and safety of your information system and identifies incipient problems before they can bring down your system. With Progent's affordably priced network service packages, small organizations can choose a basic co-sourcing service program built around Operations Manager 2007 with server monitoring, reporting, Help Desk and online service or a comprehensive 24x7 outsourcing package.
The Progent Test and Training Lab located at the QTS Internet Data Center can be used for testing line-of-business applications, creating cost-effective migration procedures, assessing and tuning performance, designing or validating business continuity solutions, resolving compatibility issues, and establishing training systems for the latest products and technologies. For Progent customers without sufficient in-house resources to assemble proper pilot environments, Progent's Test and Training Lab cuts capital outlay and technical risk while keeping vital network projects on schedule.
Small to middle size companies can now get all the benefits of Operations Manager and in addition have quick access to Progentís Microsoft Certified network consulting experts. With Progent's economically priced IT support packages, small and midsize businesses can choose a basic System Center Operations Manager 2007-based co-sourcing service program with server monitoring, reporting, Help Desk and online troubleshooting or a complete round-the-clock outsourcing solution. Progent supports Operations Manager 2007 to offer small business networks world-class availability, protection, and performance.
Progent's Windows Server 2016 disaster recovery/business continuity consultants can assist your organization to design a disaster recovery system based on Microsoft's latest Failover Clustering tools such as Cluster OS Rolling Upgrade for non-disruptive migration to Windows Server 2016, Storage Replica for zero-data-loss recovery, Storage Spaces Direct for high-performance network-attached storage using commodity equipment, Virtual Machine Load Balancing for enhancing the performance and resilience of Failover Clusters while reducing TCO and operational expenses, and Cloud Witness for fast, economical deployment of a failover cluster quorum arbitration point.
Progent's Microsoft-certified experts can provide a range of consulting services to help organizations of any size to deploy, manage, and support environments that incorporate workstations, notebooks, tablets, or Windows phones based on Windows 8.1. For enterprise customers, Progent's senior project managers can help create test labs to evaluate Microsoft Windows 8.1 and develop and implement Windows 8.1 migration projects based on leading practices.
Progentís team of expert programmers, database architects, and program management consultants can help large businesses to complete development programs for Windows, Linux, or Web applications. Progent's enterprise co-sourcing services include access to seasoned program managers for advanced planning and project co-ordination or Progent can help clients plug expertise gaps by offering database designers and programmers experienced in building line-of-business applications based on SQL Server, Oracle, or MySQL. Progent's SharePoint experts can assist businesses to incorporate SharePoint with other data sources like SQL Server and Excel to build data-driven intranets and portal sites. Progent also offers experience with multiple web development technologies and can help clients to create, enhance, repair, or migrate web-based applications to take advantage of the latest advances in web technology.
Progent's Microsoft certified support team can help you define and deploy a smooth in-place Microsoft Exchange 2003 upgrade plan that avoids productivity downtime, simplifies ongoing service demands, and makes your Exchange Server 2003 easy to administer. For complex multiple server or multi-location migrations, Progent has the background to finish your move rapidly and affordably. Progent's Exchange 2003 help, troubleshooting, and design offerings include assistance with the configuration of third-party add-ons to Exchange 2003 Server that are in keeping with your business needs.
Mid-sized companies can derive all the benefits of Microsoft Operations Manager and have fast availability of Progentís Microsoft and Cisco Premier IT support experts. With Progent's economically priced network service packages, medium-size businesses can select a basic co-sourcing service program based on Microsoft System Center Operations Manager with server monitoring, proactive warnings, in-depth system analysis, Help Desk support, and online service. For companies with line-of-business environments who need high availability networking, Progent offers a comprehensive round-the-clock outsourcing package. Progent offers expertise in Microsoft System Center Operations Manager 2007 to provide mid-size business information systems enterprise-class reliability, security and productivity.
Progentís National Support Center offers nationwide remote support for Windows and Cisco-based small business information networks. Progent's Microsoft and Cisco-Premier service experts provide phone help and remote secure computer access to isolate and resolve network problems rapidly and economically. The breadth of technical expertise represented by Progent's team of country-wide service engineers allows Progent to escalate even the toughest problems to qualified experts as required.
Microsoft SQL Server 2000 is a rich, web-aware database and data analysis package that enables the rapid creation of a new generation of enterprise-class programs that can provide your company a critical competitive edge. SQL Server features core support for XML and the capability to query across the Internet and outside the firewall. The knowledge and experience of Progent's Microsoft-certified SQL Server 2000 engineers, with an average of more than over 10 years of work supporting Microsoft technology, ensures you success in planning, installing and administering Microsoft SQL Server solutions that are well integrated with other applications powered Microsoft's .NET platform.
Progent provides consulting services for WatchGuard Firewall/VPN security gateways such as the WatchGuard Firebox and XTM series of Firewalls and the Firebox SSL VPN Gateway. Progent's WatchGuard consultants can show you how to select, configure, and manage a WatchGuard Firewall/VPN appliance that aligns with your security requirements and budget. Progent can assist you to manage legacy WatchGuard firewalls or upgrade efficiently to current WatchGuard firewalls.
Microsoft Systems Management Server offers added capability for change and configuration management of Windows-based networks via introducing Feature Packs. Feature Packs reduce the net operational costs of managing and deploying software products by making it simpler to install system images, manage mobile devices, and run management utilities. In addition to advising you about ways to cut management expenses by installing SMS 2003 Feature Packs, Progent's consulting experts can show you how to prepare and perform IT projects involving areas that Feature Packs are designed to streamline. Progent's adoption and upgrade services can minimize spending and eliminate business disruption as you move to new operating systems and programs. Progent's wireless engineers can show you how to define sensible processes and policies to manage handheld computers and smart mobile phones so your field force stays efficient and secure. Progent's CISSP-certified engineers and CISM-certified consulting professionals can show you how to develop a security plan that includes policies, processes and IT products to keep your IT computer system safe.
Windows 8.1 is engineered to run on computers from smartphones and slates to power-user desktops. An abundance of innovative capabilities, such as its touchscreen interface and iconic live tiles user interface, provide a broad range of benefits for organizations who understand how to exploit them. Progent's Microsoft-certified consultants can help bring your business up the learning curve with Microsoft Windows 8.1 and make sure you derive significant business value from the product's various new and enhanced technologies.
Progent's Microsoft-certified engineers can help you plan, document, implement, manage, and repair a system-wide move to 64-bit server and client operating systems and business applications. Progent can help you test your 64-bit infrastructure to verify that it handles all of the important 32-bit programs that you intend to keep as well as the latest 64-bit editions of applications you plan to install.
Progent's SonicWall firewall experts can help you deploy, manage, and troubleshoot SonicWall firewall products including the current SonicWall TZ and NSa Series of appliances and the older SonicWall PRO 2040 products. Progent's CISSP and GIAC-certified cybersecurity consultants can show you how to incorporate SonicWall security gateways into a complete network protection solution and build security into your business practices.
Remote 24x7 monitoring, automated alerts, and actionable analytical reporting are vital to maintaining the proper operation of your network and eliminating preventable and expensive disruptions. Remote Monitoring and Management solutions have progressed to the point that businesses of any size can get a degree of network stability that was once reserved for large enterprises. Progent can provide a variety Remote Monitoring and Management options available as economical services created to help you to identify and resolve a an array of network issues before they get big enough to disrupt your business.
Progent delivered a wireless integration solution that allowed a school to improve efficiency and avoid the ongoing costs of a dedicated data connection. Progent recommended a Proxim Tsunami high-speed wireless bridge. The economical building-to-building Proxim bridge is intended for interfacing separate locations up to 2.5 miles apart and can reach even longer ranges. This wireless solution offered better performance and reliability than recourse to amplifying the 802.11b network, and because it utilizes the 5.8Ghz spectrum it provided protection against outside interference.
Microsoft Small Business Server (SBS) is an affordable collection of essential servers that offers the basis for a feature-rich but manageable information. The IT sophistication of the Microsoft .NET components bundled with Microsoft Small Business Server requires a computer support expert with hands-on background planning and building cohesive, end-to-end business network environments. Progent's Microsoft Small Business Server professionals have an average of more than a decade of experience supporting business systems founded on Microsoft products. This experience ensures you success in installing, administering, and troubleshooting network environments that include the SBS Server package of servers and applications.
For mid-size companies looking for IT support, Progent offers a variety of alternatives such as local help, remote assistance, phone-based Call Center, round-the-clock support with remote network monitoring, temporary staff augmentation, business relocation services, application development, and expert consultation. For midsize businesses in California or other areas covered by Progent's onsite consultants, Progent offers professional on-premises help for fixing network issues quickly and economically.
Progent is a Microsoft Certified Partner and has earned accredited competencies that include Advanced Infrastructure Solutions. Microsoft Certified Partners are the most successful organizations who receive the top client satisfaction and are afforded the closest working relationship with Microsoft. The understanding, capabilities, and dedication needed to achieve the level of Microsoft Certified Partner benefits Progent's customers by allowing Progent to provide your company better technical solutions for your IT network.
Progent's Microsoft and Cisco premier network consultants can provide expert support for a broad range of products and technologies and can provide that expertise by phone anywhere in the U.S. or in person in select cities across the United States and anywhere in California. Progent offers online support for networks based on Microsoft Windows, UNIX, Linux, Solaris, or Apple macOS and OS X, or for systems that incorporate a combination of Windows and UNIX/Linux technology. Progent also offers the help of Cisco CCIE infrastructure specialists for the toughest connectivity problems, plus the assistance of CISSP-accredited security consultants to handle complex security planning and troubleshooting. Progent has provided remote troubleshooting to businesses in every state in the U.S.
Progent is among the most qualified IT consulting companies for integrating email and messaging solutions powered by Exchange 2000 Server. Progent specializes in helping small businesses get the full advantages of Microsoft Exchange 2000 under typical situations such as updating from Microsoft Exchange 5.5, migration from an ISP-based or POP3 e-mail environment, and jobbing out your Exchange 2000 Server support.
Progent's ProSight Virtual Hosting outsourcing offers comprehensive hosting of a small organization's production servers in an environment that gives the maximum degree of dependability and expandability and is in addition easy to transfer to any data center. ProSight Virtual Hosting options are based upon proven virtualization platforms that enable small and midsize companies with multi- platform environments to save dramatically on the expense of capital equipment, system support, and network management while achieving enterprise-class fault tolerance and an unprecedented degree of vendor flexibility.
Microsoft Consulting Best Practices Consultant Services
Progent provides IT services for medium size companies who have 100 to 250 network clients. The medium size company or office has traditionally been an overlooked part of the market for IT consulting expertise. The overhead and service access practices of large third-party support organizations make them too costly for the typical mid-size company or small medium business (SMB), which usually has a modest information technology budget with which to maintain an IT system whose complexity and sophistication are often comparable to the information systems of far bigger companies. Progent's service delivery model, which takes great advantage of remote service, virtual network technology and proactive network monitoring, significantly reduces the IT maintenance expenses of an SMB while offering the mid-size organization with enterprise-level support from professional, IT consultants knowledgeable in a wide array of midsized business technologies. If your medium size organization or small business is searching for the quality of network help needed by a medium size organization without budgeting enterprise prices, you need Progent.
Progentís Microsoft certified consultants provide a range of support services for Dynamics GP. Dynamics GP is a Microsoft financial package and corporate management tool built, like all Microsoft financial tools, on the scalable and familiar platform of Microsoft Windows technology. Dynamics GP 2010, the most recent version of Microsoft financial products in the Dynamics GP family, provides an affordable tool for controlling and combining finances, e-commerce, supply chain, manufacturing, project accounting, field service, customer relationships, and human resources. Microsoft Dynamics GP/Great Plains is simple to deploy and integrate, and with its modular design you are able to license only the capability you currently need, with the option to expand clients and increase capabilities in the future. Progentís Microsoft Dynamics GP Software support engineers can show you how to deploy, configure and manage Dynamics GP 2010 and also older versions of Dynamics GP.
Progent's Microsoft-certified consultants can assist organizations of all sizes to assess Windows 10 or to upgrade to Windows 10 from an older release of Microsoft Windows. Online and onsite assessment and upgrade support for Microsoft Windows 10 offered by Progent's experts include Return on Investment analysis, project management, application compatibility testing, pilot systems, virtualization strategies, Cloud solutions, mobile device management and synchronization, telecommuter connectivity, data and identity security, streamlined provisioning and administration, infrastructure design, Wi-Fi support, business continuity planning, group and personal training for IT support personnel and end users, and post-migration technical help.
Lync Server 2013, now called Skype for Business, allows organizations of all sizes to create a centrally managed and secure communications ecosystem that supports the modern BYOD computing model with instant messaging (IM), real-time presence, web conferencing with app sharing, and both IP-based and PSTN telephony enabled for a wide range of stationary PCs and mobile devices. Progent's Microsoft-certified Lync Server 2013 experts and network integrators can assist your company to assess the advantages of Lync 2013, design an on-premises, cloud-based (via Lync Online) or mixed model appropriate for your current and future plans, implement Lync Server 2013 so as to speed up your ROI, and provide custom online and on-premises training to your IT team and end users. Progent has in-depth expertise in key pieces of a Lync 2013 solution including Windows Server, SQL Server Express and Exchange Server, and Progent can assist your organization to integrate Lync 2013 with popular Office and Office 365 apps including Outlook clients and PowerPoint.
Progent's short-term IT staffing services allow organizations to meet the need for IT professionals without dealing with the costs and hassle that come with identifying and hiring experienced technical help and without adding to your full-time workforce.
If you want to update your production web site, create internal websites for purposes such as human resources or employee training, design a powerful web presence for a new venture, or write line-of-business, data-driven specialized web applications, Progent can supply skilled and proven web designers. Progent's experts can also show you how to build and manage a safe, robust server and communications infrastructure, including off-site and wireless connectivity, to run your web tools.
Progent offers cost-effective online and on-premises support to assist companies of any size to migrate any portion of their core network resources to Google Cloud Platform services. This can save time and hardware expense and allow access to Google's state-of-the-art AI and machine learning technology. Progent can help you with every aspect of Google Cloud Platform integration including requirements analysis, readiness assessment, system design and review, testing, deployment, administration, performance tuning, licensing management, disaster recovery mechanisms, and security.
The Progent Test and Training Lab located at the QTS Colocation Center is available for piloting mission-critical applications, creating cost-effective migration procedures, evaluating and optimizing performance, planning or validating disaster recovery strategies, resolving compatibility problems, and building training environments for new products and technologies. For Progent customers who lack adequate internal resources to configure proper pilot systems, the lab reduces capital costs and engineering risk and helps keep critical network initiatives on schedule.
Progent can assist your organization to design a migration to Teams from Skype for Business Online and configure, administer, and troubleshoot a cloud-based or mixed implementation of Teams. Progent can assist you to integrate Teams with Office/Microsoft 365 apps, Exchange Online, SharePoint, and your phone system.
Progent can provide cost-effective online support to assist businesses of any size to integrate Amazon AWS cloud services such as Amazon EC2 for virtual machine hosting, Amazon Simple Storage Service (Amazon S3), and Amazon Glacier. Progent can assist you with every phase of Amazon AWS migration and troubleshooting including needs analysis, preparedness assessment, system design and review, testing, deployment, administration, performance optimization, licensing management, backup/restore mechanisms, and security and compliance.
Progent can assist organizations of any size to follow leading practices to set up System Center 2012 Virtual Machine Manager hosts and host groups, networking, storage, and libraries; plan, integrate, and administer private clouds, VMs, and services in SCVMM 2012; and integrate SCVMM 2012 with SCOM 2012 for comprehensive reporting. Progent can assist you to migrate from an earlier release of SCVMM or from a third-party virtualization management platform, and Progent can show you how you to enhance and repair your existing SCVMM environment to make sure you get the highest possible business value.
Progent can assist you to design and manage cost-effective environments that support Windows and Linux systems and applications in either cloud-only systems or in hybrid topologies that utilize on-premises IT assets as well as cloud services. To assist you to incorporate public cloud services with physical datacenters, Progent offers a range of cloud integration services that include Microsoft Azure hybrid cloud design and integration consulting, Amazon Web Services (AWS) cloud integration support, and Amazon Web Marketing Service development and troubleshooting. Progent has 20 years of experience providing high-level consulting support online, and Progent can make sure you successfully carry out your cloud migration initiatives quickly and affordably.
Progent's ProSight family of managed services are intended to provide businesses who maintain minimal in-house network support staffs with low-cost access to enterprise-class management tools and consulting expertise. Benefits of the ProSight catalog of managed IT services include predictable network maintenance costs, smart automation of routine administrative tasks, continual absorption of new information technology, smooth migration from legacy systems to current solutions, close alignment of information technology with business goals, access to veteran IT experts, and freeing up management to concentrate on business rather than ever-changing computer technology.
Progent's UNIX family support experts offer small and mid-size businesses and developers assistance with administering and supporting UNIX, Linux or Solaris environments that coexist with Microsoft-powered technology. Progent can give your business contact with UNIX experts, consulting professionals certified by Microsoft and Cisco, and security experts with CISA credentials. This broad range of expertise offers you a convenient single source to help you create and maintain a protected and robust cross-platform network and communications infrastructure that allows UNIX and Microsoft interoperability by combining MS Windows with major versions of UNIX such as Mac OS X, Solaris, IBM AIX, HP-UX, Berkeley UNIX (BSD), SCO UNIX, and SGI/Irix or leading Linux variations including RedHat Linux, SUSE, CentOS Linux, Ubuntu, PCLOS, fedora, Gentoo Linux, Mandrake/Mandriva, Debian-GNU, and Slackware Linux.