Progent's team of application experts can provide in-depth support, software development, deployment help, and online classes for popular business applications covering key areas including ERP, financials, management analytics, web application design, and the MS Office family of business productivity software. As a Microsoft Partner with decades of experience providing high-level consulting services remotely, Progent can help small businesses anywhere in the U.S. to avoid the lost productivity and expense associated with travel and on-premises activity without sacrificing the high quality of consulting services.
Microsoft Windows SUS allows information technology managers to install and track the latest Microsoft patches and security releases to Microsoft Windows Server 2000, Windows Server 2003, and Microsoft Windows XP platforms. By using Microsoft Windows Server Update Services, IT personnel can completely and effortlessly manage the distribution of updates that are released through Microsoft Update to servers and desktops in a company. Progent can help you with technical details of the initial setup of Microsoft Windows Server Update Services such as designing the Microsoft Software Update Services deployment, configuring client's workstations, defining the Group Policy parameters, and making sure your Microsoft SUS GPO is associated with an Active Directory container appropriate for your system environment.
Progent's certified professionals provide technical support and IT consulting services for Exchange 2003 Server, Microsoft Windows Server 2003, and for the complete family of Microsoft Servers. Progent's upgrade, integration, administration, and troubleshooting expertise for Exchange 2003 Server include planning, installation, project management, local and off-site troubleshooting, Help Desk outsourcing, certified security consulting, and full-service network management outsourcing.
Progent's Wireless Consulting Services provide a convenient, affordable option for businesses of any size to deploy, manage, monitor and repair the latest wireless network technology. For 802.11n and the latest 802.11ac wireless environments, Progent can show you how to plan and install hardware such as Cisco's Aironet and Meraki access points and wireless network controllers. For wireless messaging and web-based applications, Progent can help with Apple iPhones, Apple iPads, Google Android smartphones, and Windows smartphones and tablets.
Progent offers small businesses two ultra-affordable security inventory packages that provide, for a preset price, remotely managed inventory scans of your network security profile which are evaluated by certified information security engineers who interpret the data collected by the scan, present unbiased evaluations of your current network security, and offer suggestions for improvements. Progent offers two complementary network security evaluation packages for external and internal security testing that are priced to meet the restricted budgets of small companies while offering enterprise-class evaluations of your IT network's exposure to attack.
Amazon Marketplace Web Service (Amazon MWS) is a library of APIs that enables Amazon sellers to streamline their operations by automating key sales activities including listings, orders, shipments, fulfillment, and reports. By leveraging Amazon's vast online selling environment and automating their sales, merchants can broaden their market, lower their operating costs, accelerate response time to customers, and increase their bottom line. Progent's Amazon Marketplace Web Service (Amazon MWS) consultants can collaborate with your development team and provide programming, workflow integration, project management support, and training so you can shorten development time and get to market quickly.
Progent can provide you with experts who can customize your Microsoft Dynamics ERP, MRP, and accounting system applications to meet your specific business requirements. Progent’s Microsoft consultants offer expertise in Microsoft Dynamics Microsoft Axapta, Microsoft Dynamics NAV Business Management Software, Microsoft Solomon, and Microsoft Retail Management Software. Progent also offers expert e-Commerce consulting services for safe, corporate-wide information sharing as well as integration with CRM applications.
Progent's seasoned group of network consultants and application experts have years of experience delivering online and onsite assistance for businesses of any size who want to incorporate Android phones into their information networks so that users can work together while on the go. Progent offers the breadth of know-how to solve technical issues that involve multiple vendors and that entail a combination of legacy and current technology. Progent provides cost-effective online technical support to assist you with any facet of designing, configuring, managing and troubleshooting your Bring-Your-Own-Device (BYOD) environment. Progent can deliver as-needed support to assist you to resolve especially stubborn IT problems, or Progent can provide outsourced or co-sourced project management support to ensure that you complete major IT initiatives on time and on budget. Progent can help with local, cloud-based, or hybrid network environments and offers expertise with operating systems, apps, management tools and network infrastructure. Progent also can provide specialized group or one-on-one classes to show you how to manage and use Android phones to maximize their business value.
Progent's Microsoft-certified consulting experts have over 10 years of experience designing, deploying, optimizing and troubleshooting System Center Operations Manager solutions and offer organizations of any size expert online or on-premises consulting services for System Center 2012 Operations Manager. Progent can help your company to plan an architecture for SCOM 2012 servers that provides the responsiveness and availability required to watch over your IT resources effectively, whether your infrastructure are on-premises, cloud-based, or a mixed environment. Progent can also assist you to import and customize SCOM 2012 management packs according to best practices for monitoring network infrastructure as well as both Microsoft and 3rd-party applications and services. Also, Progent can deliver fast remote or onsite troubleshooting to assist you to remediate critical issues detected by System Center 2012 Operations Manager.
The Helpdesk support delivery model adopted by Progent's Technical Response Center offers small organizations an efficient option to dependence on freelance consultants by offering broad technical knowledge shared by numerous support groups, optional round-the-clock availability of emergency help, escalation capability to top-level experts for solving even the most intractable problems, service consistency and reliability, quick follow through enforced by seasoned IT service managers, a variety of easy-to-use ways for requesting support jobs, and a high level of process transparency made possible by ticket tracking and available via a web portal.
Progent's Windows Server 2016 disaster recovery consultants can assist you to design a disaster recovery system based on Microsoft's cloud-tested Failover Clustering tools including Cluster Operating System Rolling Upgrade for non-intrusive migration to Windows Server 2016, Storage Replica for zero-data-loss Recovery Point Objective (RPO), Storage Spaces Direct for high-performance network-attached storage using industry-standard equipment, VM Load Balancing for improving the performance and fault-tolerance of Failover Clusters while reducing capital investment and operational expenses, and Cloud Witness for fast, economical creation of a failover cluster quorum witness.
Windows Server Essentials is a value-priced, versatile operating system that enables small businesses to make the move from the traditional stand-alone in-house datacenter to the modern hybrid computing paradigm that combines both local and virtualized cloud-hosted resources. Progent's consultants can provide budget-friendly online consulting and troubleshooting services for Windows Server 2012 R2 Essentials. Progent can assist you to assess the potential business benefits of migrating to Windows Server Essentials and adopting a hybrid on-premises/cloud-based design for your network environment. Progent can provide comprehensive project management to help you plan and execute a smooth migration to Windows Server Essentials, Office 365, and other Microsoft Online applications and services. Progent also offers continuing consulting help, troubleshooting, and customized training.
Progent's Cisco-certified Wi-Fi technology consultants can assist you to deploy, manage, and troubleshoot Cisco Wi-Fi products such as Cisco's Aironet and Meraki Wave 2 wireless access points as well as Cisco's Wireless Network Controllers.
Progent's certified Office and Office 365 experts can assist companies of any size to incorporate Office desktop and Office 365 applications such as Excel, Office Word, PowerPoint, Microsoft Outlook, Microsoft Access, Project and OneNote into a seamless solution that provides quick return on investment and enables better business outcomes. Progent can assist you to interface Microsoft Office or Office 365 applications with one another and with additional core Microsoft technologies including SharePoint Server, Microsoft Exchange Server and SQL Server running locally or hosted in the cloud. Progent can also help you to fix compatibility issues with various versions of Microsoft Office desktop and can provide customized online training to individual users and teams.
Small to mid-sized businesses can now get all the advantages of Microsoft System Center Operations Manager 2007 and in addition have quick access to Progent’s Microsoft Certified IT support experts. With Progent's affordably priced IT support packages, small organizations can select a simple Operations Manager 2007-based co-sourcing service program with network monitoring, reporting, Help Desk and remote service or a comprehensive round-the-clock outsourcing solution. Progent supports Microsoft System Center Operations Manager to offer small company networks world-class availability, security, and productivity.
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Progent can provide affordable online support to help businesses of any size to access Amazon AWS cloud services such as Elastic Compute Cloud (EC2) for virtual machine hosting, Amazon S3, and Amazon Glacier. Progent can assist your IT team with every phase of Amazon AWS migration and troubleshooting including requirements analysis, readiness evaluation, architectural design, pilot testing, deployment, administration, performance optimization, software license management, disaster recovery mechanisms, and security.
Progent's expertise providing Microsoft .NET services and SQL Server help, and Progent's application development experience with VBasic, XML, and additional developer tools make it possible to design specialized mission-critical applications and eCommerce environments that integrate transparently with Dynamics GP Software. Progent's Dynamics GP reporting services can help you design reports that let you track your business more thoroughly, turning uncooked information into valuable understanding of your business.
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Progent can deliver a wide range of affordable support services to assist you to deploy, configure, repair, and manage workstations and laptops powered by Microsoft Windows, Apple macOS and OS X, or various versions of Linux. Progent can provide onsite or remote help for single computers or notebooks or help you to design and implement a company-wide migration to new or revised operating system platforms and applications. Progent can also supply consultants and technicians to assist you to prepare for and complete an office relocation or consolidation organized to cause minimal disruption of your business.
Catalyst family of wireless controllers simplify the administration of wireless networks by unifying the provisioning and control of wireless APs, tuning wireless performance by reducing the effect of RF congestion, improving wireless availability with rapid failover, and hardening data security by detecting threats and analyzing traffic content according to user type and locale. Progent can assist you to configure Cisco Wi-Fi controller appliances to manage wireless networks of any size. Progent can help you to maintain and debug your existing Cisco Wi-Fi solution or implement a smooth transition to Cisco's modern wireless controller solutions.
Progent can provide the support of a certified VMware VCDX expert to help you design, deploy, manage and repair VMware vSphere and vCloud-powered virtualization ecosystem for on-premises networks, cloud environments, or hybrid cloud systems. Progent offers world-class knowledge for installing and integrating VMware Site Recovery Manager (SRM) and VMware's NSX network virtualization platform for disaster recovery. Progent has in-depth understanding of VMware vCloud Director, VMware vRealize Automation (vRA), vRealize Orchestrator (vRO) and vCloud Suite used for managing private and hybrid cloud environments that provide high availability, fault tolerance, and disaster recovery.
Progent's CISSP-certified cybersecurity consultants can help organizations of all sizes with any aspect of IT security. Progent can help implement efficient security systems that guard a small business against advanced malware attacks or Progent can design, configure, and manage an end-to-end security strategy for hybrid enterprise networks that support onsite, remote, and mobile clients sharing IT resources distributed across a mix of physical sites and various clouds.
Progent's consultants can provide macOS and Mac OS X users a range of services such as desktop support, Apple macOS and OS X consulting, Mac co-existence with Windows networks, Entourage and email help, network protection services, and custom training. Progent can assist clients to migrate to macOS from OS X or earlier editions of Apple OS X and Progent can provide expertise with macOS and Mac OS X application software. Progent can also help your business with iPhone support and Apple iPad management, or migrating to Apple's iCloud services. For business networks built solely on Apple macOS or OS X or for networks incorporating a combination of Mac, Linux and Windows based servers and desktops, Progent's Apple, Cisco, and Microsoft professionals have the background and depth to deal with the complexity of designing, integrating and maintaining a network environment that is reliable, secure, efficient and aligned with your company's business goals.
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Progent's ProSight Ransomware Preparedness Report service is a low-cost service based on a brief phone discussion with a Progent backup/recovery consultant. The fact-finding interview is designed to help assess your company's ability either to block ransomware or recover quickly from a ransomware attack. Progent will consult with you directly to collect information concerning your existing antivirus tools and backup system, and Progent will then produce a written Basic Security and Best Practices Report describing how you can follow best practices to deploy a cost-effective security and backup environment that reduces your exposure to ransomware and meets your company's requirements.
E-Mail Guard represents a complete service for blocking spam and viruses. E-Mail Guard addresses the protection and management of corporate email by providing continually updated spam and virus blocking, policy management, content testing, and defense against email-borne DHA and Distributed Denial of Service attacks. E-Mail Guard also features tracking, administration and reporting utilities as well as outgoing email testing to help you repair your e-mail environment and define and enforce company email policy.
Progent provides small and medium size organizations professional consulting for Intrusion Protection Systems and IPsec VPN solutions from major firewall and Virtual Private Network security companies including WatchGuard, Juniper Networks, and SonicWall. Progent can help you design a comprehensive security plan and select the right technologies from a variety of suppliers to achieve your security goals while staying within your budget restraints.
Progent can provide fast access to the skills of veteran wireless specialists who can help organizations to assess the advantages of Ubiquiti UniFi Wi-Fi access points for your business and assist you to plan, deploy, manage, and debug your UniFi network. Progent can also carry out a Wi-Fi site survey to help you to select, provision, and position UniFi wireless access points for optimal coverage and performance.
SQL Server 2008 delivers indispensable, standardized tools to IT professionals as well as to information workers, lessening the complexity of creating, deploying, administering, and accessing company data and analytical applications on platforms ranging from handheld devices to corporate information networks. The complexity and interconnectivity requirements of Microsoft SQL Server 2008 call for a network consulting firm with hands-on experience and broad knowledge in planning and deploying information-based, comprehensive business technology solutions. The knowledge and experience of Progent's Microsoft-certified engineering staff, with an average of over 10 years of professional work involving Microsoft technology, assures you success in planning, deploying and supporting Microsoft SQL Server 2008 applications that are seamlessly integrated with the Microsoft .NET platform.
Amazon Marketplace Web Service is an integrated library of APIs that enables Amazon sellers to improve the efficiency of their business processes by automating crucial sales activities such as listings, orders, payments, fulfillment, and finances. By leveraging Amazon's extensive online ecosystem and automating their sales, merchants can expand their reach, reduce their operating costs, accelerate response time to customers, and increase their bottom line. Progent's Amazon Marketplace Web Service (Amazon MWS) developers can work with your development team and provide programming, workflow integration, project management support, and mentoring to help you cut development time and expedite your ROI.
Progent offers cost-effective online and onsite support to assist businesses of any size to migrate any portion of their core network infrastructure to Google Cloud Platform services. This can save management hassle and equipment costs and allow the use of Google's state-of-the-art machine learning technology. Progent can assist your IT team with every aspect of Google Cloud Platform integration including requirements analysis, preparedness evaluation, system design, pilot testing, deployment, administration, performance optimization, licensing management, disaster recovery solutions, and security.
Progent's certified Windows Server 2019 consultants can help your company to design and carry out a cost-effective migration to Windows Server 2019 using existing system architecture or a new cloud-based or hybrid model. Windows Server 2019 delivers major improvements in scale, performance, ease of management, virtualization, security and compliance, hybrid on-prem plus cloud deployments, resilience, and Linux support.
Progent's Cisco Wi-Fi VoIP phone configuration and troubleshooting experts offer remote and on-premises support to help your organization build and maintain a Cisco wireless VoIP phone deployment by delivering integration services that range from troubleshooting the configuration of a wireless VoIP phone or access point to providing project management outsourcing or co-sourcing for updating the wireless architecture of a campus.
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Progent's Microsoft-certified consultants can assist you to assess the benefits of Microsoft Windows Server 2012 R2 for your company, develop pilot systems and migration strategies, tune your network infrastructure for local, multi-site, cloud-based, and hybrid environments, train your IT management team, develop an enterprise-wide security plan, streamline IT management, help with creating applications, and build and test a disaster recovery/business continuity plan.
Progent's Windows Server 2019 disaster recovery/business continuity planning experts can assist you to plan and deploy a disaster recovery solution built around Microsoft's cloud-tested Failover Clustering tools such as Cluster Sets, Storage Replica, Storage Spaces Direct, VM Load Balancing, and Cloud Witness.
Progent can provide the services of RIM BlackBerry-premier professionals who can help small organizations to design, manage, and repair BlackBerry solutions affordably and effectively, eliminating the requirement for an internal BlackBerry expert and minimizing the cost and hassle of supporting a mobile wireless workforce. Progent's BlackBerry specialists have in-depth experience cooperating with Progent's Microsoft-expert consultants, Cisco CCIE network engineers, and CISSP and GIAC-certified security engineers. This breadth of knowledge, in conjunction with Progent's proven online service delivery model, offers small and mid-size companies a cost-effective option for integrating BlackBerry devices and software productively into their information network.
SQL Server 2005 offers indispensable, standardized tools to computer experts as well as to information workers, lessening the complexity of creating, deploying, administering, and using enterprise information and database applications on platforms ranging from handheld devices to corporate information networks. The complexity and interconnectivity requirements of Microsoft SQL Server 2005 call for a network consultant with real-world expertise and broad knowledge in designing and building data-driven, comprehensive business IT applications. The expertise of Progent's Microsoft-certified technical team, with an average of more than 10 years of professional work involving Microsoft technology, assures you success in designing, deploying and supporting Microsoft SQL Server 2005 applications that are seamlessly integrated with the Microsoft .NET platform.
For help writing, improving, or troubleshooting business aplications for Microsoft Windows, any version of Linux, or for the Web, Progent’s expert team of program developers, relational database architects, and software project managers can make sure you get the job completed on schedule and within budget. Progent's seasoned application developers offer affordable and efficient online consulting for jobs as simple as creating Vidual Basic scripts for Office Excel or as large as developing mission-critical database applications built on Microsoft SQL Server or MySQL.
Progent's seasoned group of network consultants and subject matter specialists have years of experience providing online and onsite assistance for organizations of all sizes who want to integrate Android phones into their IT networks so that mobile clients can communicate and collaborate from anywhere. Progent has the breadth of know-how to resolve network issues that involve numerous manufacturers and that entail a combination of legacy and current technology. Progent provides affordable online consulting to help you with any stage of planning, configuring, managing and maintaining your Bring-Your-Own-Device (BYOD) solution. Progent can provide occasional support to assist you to resolve particularly stubborn IT issues, or Progent can provide comprehensive project management services to ensure that you finish strategic IT projects on schedule and on budget. Progent can help with local, cloud-based, or hybrid networks and can provide support for operating systems, apps, management tools and hardware infrastructure. Progent also can provide customized group or individual training sessions to help you manage and operate Android phones and tablets securely and productively.
Dynamics GP accounting offers analytics and reporting capabilities that allow you to track all operations, sales and expenses, and market patterns with built-in drill-down, inquiry, and reporting functions. Progent's Dynamics GP reporting consulting expertise can help you create reports that allow you to understand your business more completely, converting uncooked data into valuable business information. Progent can improve your reporting and analytics by providing Crystal Reports consulting, FRx support, and Microsoft Excel programming. In addition to delivering reporting consulting, Progent can supply Microsoft .NET consulting, Microsoft SQL Server expertise, and programming design with VBasic, XML and other development environments in order to offer specialized line-of-business application development and eCommerce applications that integrate seamlessly with Microsoft Dynamics GP.
Progent's Juniper-certified network engineers can assist your organization to design and carry out the installation of Juniper J Series firewall/VPN routers, configure security policies and fault-tolerant redundancy, and provide ongoing technical consulting and troubleshooting services.
Progent can deliver a wide array of affordable remote and onsite consulting services to assist your business to install, administer, and troubleshoot desktops and handhelds powered by Windows, Apple macOS/OS X, Apple iOS, Google Android, or Linux.
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Progent can provide the assistance of a certified VMware VCDX expert to help you plan, deploy, administer and troubleshoot VMware vSphere-powered virtualization solution for on-premises datacenters, cloud environments, or hybrid cloud systems. Progent can provide advanced knowledge for deploying and integrating VMware Site Recovery Manager (SRM) and VMware's NSX virtual network platform for disaster recovery and application continuity. Progent has in-depth experience of VMware vCloud Director (vCD), VMware vRealize Automation (vRA), vRealize Orchestrator (vRO) and vCloud used for administering private and public cloud and hybrid cloud solutions that provide high availability, fault tolerance, and disaster recovery.
Microsoft Windows Active Directory demands significant practical experience to integrate efficiently across an enterprise. Progent’s Microsoft Certified engineers are experienced in designing, integrating, and supporting complex Microsoft Enterprise Active Directory installations. Progent’s fields of proven competence with Microsoft Windows Active Directory include replication problems, multi-domain partition configurations, repair of corrupted AD objects, cleaning up legacy legacy version configuration objects in online AD systems, and fixing failed installations of AD and AD-associated applications.
Progent's ProSight Virtual hosting services offer small and midsize companies a range of advantages such as lower capital expenditures, reductions in operational expense, better management focus, enterprise-class security, greater fault tolerance, and business continuity.
Progent's management team includes seasoned veterans with years of experience providing computer consulting services, technical support, and long-term information system planning to organizations ranging from startups to global enterprises. Great support calls for great people, and Progent is proud to have put together a management team able to provide customers with the best service value in the industry.
Progent's Microsoft-certified consultants can provide online and on-premises expertise for organizations of any size to assess the costs/benefits of migrating to Microsoft Skype for Business or Skype for Business Online from any release of Lync Server or Office Communications Server. Progent can help your business to design a local, cloud-based or mixed topology; interface Skype for Business with SQL Server,Exchange, SharePoint and Office; configure HA solutions; connect Skype for Business with your PSTN gateway; and integrate third-party collaboration systems such as Cisco Video Interop Server. Progent's certified network security consultants can assist you design and verify a security environment for your Skype for Business deployment that meets government and industry requirements.
Configuration Manager automates software provisioning and updating, streamlines compliance settings management, inventories network resources, guards against company data leakage, performs health reporting, enables safe self service, and delivers a single control mechanism for administering mixed-operating system ecosystems running on-premises, cloud-centric, or hybrid deployment architectures. Progent's Microsoft-certified Configuration Manager consulting team and Microsoft Azure cloud integration experts can help your organization with any aspect of designing, implementing, operating and repairing a SCCM deployment for on-premises, cloud, or hybrid networks.
The sophistication and connectivity requirements of Microsoft Windows Servers requires a network consulting team with practical expertise and broad familiarity with designing and building seamless, comprehensive network technology systems. The experience of Progent's Microsoft-certified experts, which averages more than 10 years supporting Microsoft technology, ensures you success configuring Windows Server 2008 and Windows Server 2003 to align closely with your strategic goals. Progent’s consulting support can help you with planning, installing, managing, and supporting Windows Server solutions that increase the business value of your computer network. Progent’s consultants can help you with Microsoft Windows 2008 Server, Microsoft Windows 2003 Server, Windows 2000 Server, or Windows NT Server as well as Windows 8, Windows 7, Windows Vista and other clients.
Progent's Solaris platform consulting services provide small businesses and software developers support for administering and maintaining Sun Solaris systems that run with Microsoft-based technology. Progent offers your business access to Sun Solaris experts, consulting professionals certified by Microsoft and Cisco, and security experts with CISA and CISSP certification. This broad array of expertise offers you a convenient one-stop source to help you create and maintain a protected and robust cross-platform connectivity and communications solution that allows Solaris and Microsoft coexistence by combining Microsoft Windows with major versions of UNIX such as Apple Mac OS X, Solaris, AIX UNIX from IBM, HP-UX, BSD, SCO UNIX, and Silicon Graphics IRIX (SGI/IRIX or major Linux variations including RedHat Linux, SUSE, CentOS, Ubuntu Linux, PCLinuxOS, fedora, Gentoo Linux, Mandriva Linux, Debian GNU/Linux, and Slackware Linux.
Colocation data centers allow companies to share enterprise-class facilities for housing computer equipment that runs vital applications. Progent's Microsoft and Cisco certified IT experts can assist your business with all facets of your colocation strategy including selecting and migrating to a colo facility, designing network architecture, defining hardware, on-premises and on-line maintenance, establishing offsite network management, and training your support personnel.
Progent's Microsoft and Cisco premier network consultants can provide advanced help with a wide range of products and technologies and can deliver that assistance remotely anywhere in the U.S. or in person in select cities throughout the country and anywhere in California. Progent offers remote support for networks powered by Windows, UNIX, Linux, Sun Solaris, or Apple ac, or for systems that include a combination of Microsoft and UNIX-based platforms. Progent also offers the expertise of Cisco CCIE network specialists for the toughest connectivity issues, as well as the the assistance of CISSP-accredited security consultants to handle complex security planning and problem solving. Progent has delivered online network support to companies in all 50 states in the United States.
Cisco has developed an extensive product line of routers including routers built to provide the security, bandwidth, and reliability required by customers from branch offices to worldwide enterprises and ISPs. Cisco routers feature support for redundancy, transparent failover, and redundant power for improved fault tolerance and network availability. Progent can show you how to choose and integrate Cisco routers to establish a reliable foundation for your IT system and to make it easy to expand as you add new users, start new offices, deploy new services, open your network to clients and partners, and support an increasingly mobile workforce. Progent offers expertise in a variety of routers based on Cisco's IOS operating system, such as Cisco's 800 family of small office VPN routers, Cisco 1800 and 3800 Integrated Services Routers, Cisco 3900 and 4000 Generation 2 Integrated Services Routers, Cisco ASR 1000 and 9000 routers for WAN edge applications, Cisco CRS Carrier Routing System for the network core, as well as legacy 2500 and 2700 Routers.
Progent's short-term staff augmentation services allow organizations to respond to sudden increases in demand for IT support personnel without dealing with the expense and delays that come with identifying and hiring reliable technical help and without adding to your permanent workforce.