Cisco's wireless VoIP phones are industrial-grade wireless devices designed for professionals who are on the move within office, hospitality, retail or other environments where IT management wants portable phones that offer more control, data security and ruggedness than is possible with the BYOD (Bring-Your-Own-Device) mode of mobile communications. Successful integration of Cisco's wireless VoIP phones usually requires that IT teams set up and optimize many key pieces of your Wi-Fi infrastructure such as wireless access points, routers, wireless LAN controllers, and call management tools. Progent's certified consultants can provide remote and onsite assistance to help your organization build and maintain a Cisco wireless IP phone deployment by providing services that range from debugging the set up of an IP phone or access point to offering project management outsourcing or co-sourcing for updating the wireless architecture of an entire campus.
Progentís Cisco-Certified network experts offer professional PIX Firewall consulting services encompassing architecture, implementation and support of Cisco firewall and Cisco security technology. The Cisco PIX 500 Security Appliance Series of Cisco firewalls offers robust user and software policy enforcement, mutlivector threat security, and secure connectivity services. Extending from compact, easy-to-install desktop appliances for small offices and home offices to scalable gigabit appliances, Cisco PIX firewalls offer a sensible combination of security, performance and availability for information environments of all sizes. PIX firewalls are based on a hardened, specially designed operating system, PIX OS, minimizing potential OS-specific security vulnerabilities. The Cisco PIX Firewall has been awarded ICSA Firewall and IPsec certification as well as Common Criteria EAL4 evaluation status. PIX firewalls deliver an array of integrated protection and connectivity services, including powerful application-aware firewall services, Voice over IP and digital media security, site-to-site and remote-access IPsec VPN networking, intelligent access services, and extensive management tools. Progentís Cisco consultants can show you how to choose and deploy any Cisco PIX 500 Series firewalls such as the Cisco PIX 501 Firewall, the Cisco PIX 506 Firewall, the Cisco PIX 506E, PIX 515 Firewalls, the PIX 515E Firewall, the Cisco PIX 520 Firewall, Cisco PIX 525 Firewalls and the Cisco PIX 535.
Progentís certified experts provide small and medium size companies world-class consulting support for Microsoft Systems Management Server 2003 and Configuration Manager, Microsoft's solutions for change and deployment management. System Center Configuration Manager 2007 is the new name for the update management solution formerly called Systems Management Server. System Center Configuration Manager offers a range of enhancements to Systems Management Server such as comprehensive automation, built-in Windows Vista Windows Server 2008 support, quarantine support, and device driver management. Progentís Microsoft certified engineers can help you use SMS 2003 or Configuration Manager effectively for streamlined operating system and application software deployment, security patch administration, software metering, and licensing compliance. Progent's consultants can also help your company to move smoothly from Microsoft Systems Management Server 2003 to Configuration Manager 2007.
Progent's Citrix-certified experts can help you to assess the strategic benefits of the available versions of Essentials for Hyper-V, assist you to use Citrix management tools in your Microsoft Hyper-V network, and demonstrate to you how you can deploy Citrix Essentials for Hyper-V to enhance the performance, availability, consistency, and recoverability of your virtual network while lowering the cost of resources and operations and streamlining management processes.
Progent provides nationwide online help and consulting services for businesses who run Apple Mac OS X environments or whose IT systems include a mix of Apple macOS and OS X with Microsoft products. Progent's experts can provide macOS and Mac OS X users a range of IT services such as desktop support, migration to the current version of Mac OS X from other earlier versions of Mac, plus expertise with Mac applications. Progent's specialists in Apple technology can also assist you with iPhone and Apple iPad support, or moving to iCloud services. Online IT help offers maximum leverage for your IT dollar by protecting client efficiency and limiting the hours charged for network repair services. Sophisticated online support utilities and skilled service specialists and engineers combine to enable Progent to handle most IT problems without wasting time and money by going to your site. In the vast majority of cases your network problems can be dealt with by telephone or via a combination of phone support and online connectivity. Progent can make available Cisco CCIE network engineers and CISSP premier security specialists to assist you with the most difficult network issues.
Progent is structured to provide comprehensive remote support for all major technical areas associated with todayís small company IT networks and allows you to outsource a variety of vital, on-demand services including a temporary CIO to provide senior-level IT design and negotiating skills, a Call Center for help desk services, proactive server monitoring, spam and email-borne virus filtering as a managed service, best-practices project management for major projects such as site moves oroperating system upgrades, Cisco-certified consultants for building and maintaining high-performance and reliable network infrastructure, certified security specialists to ensure data safety and compliance, disaster recovery experts to design and document business continuity plans, and software developers to write, enhance, or repair business applications.
Progent is one of the most qualified network support firms for integrating email and messaging solutions powered by Microsoft Exchange 2000. Progent is skilled in helping small and mid-size businesses derive all the benefits of Exchange 2000 for common scenarios including upgrading from Exchange 5.5, moving from an ISP-based or POP3 e-mail system, and using managed services for your Microsoft Exchange 2000 support.
Progent's Power BI experts can assist you to plan, deploy, maintain, enhance or debug your Power BI solution. Progent can also assist you to prep your source data for Power BI reports and dashboards. Progent can help you build and administer an on-premises, cloud, or hybrid network model to run Power BI.
Progentís Microsoft certified professionals provide small and medium sized companies consulting services for Microsoft Forefront TMG and ISA Servers. Microsoft's Forefront TMG and Internet Security and Acceleration Servers contain a full featured application-layer aware firewall that can secure your business system from attack by outside and inside threats. Forefront TMG and ISA Server provide thorough inspection of Internet protocols such as HTTP, which enables these security platforms to detect many attacks that can get by ordinary firewalls. The integrated firewall and VPN structure of Forefront Threat Management Gateway and ISA Server permit stateful filtering and monitoring of all VPN traffic. ISA Servers are the mainstay of Microsoft's network security initiative, and Progent's Microsoft-certified engineers and CISSP, CISA and CISM certified security professionals can help you enhance your IT protection through experienced planning and deployment of Forefront TMG and ISA Servers. Progent's Microsoft engineers can help you to configure Microsoft Forefront Threat Management Gateway 2010, manage and troubleshoot any version of ISA Server, or migrate from ISA Server environments to Microsoft Forefront Threat Management Gateway.
Progent's engineers can provide a variety of technical services to assist companies of any size to deploy, administer, and support environments that include desktops, laptops, tablets, or Windows phones powered by Microsoft Windows 8.1. For enterprises, Progent's senior project management consultants can help create testing labs to evaluate Microsoft Windows 8.1 and develop and execute Windows 8.1 deployment plans based on industry best practices.
Progent's Microsoft-certified consultants have over a decade of background planning, deploying, optimizing and repairing SCOM solutions and offer companies of any size expert online or onsite consulting support for System Center 2012 Operations Manager. Progent can help you to plan a topology for System Center 2012 Operations Manager servers that delivers the performance and resilience required to monitor your IT resources efficiently, whether your infrastructure are on-premises, in the cloud, or a mixed solution. Progent's SCOM consultants can also assist you to install and set up SCOM 2012 management packs based on best practices for monitoring network infrastructure as well as both Microsoft and 3rd-party applications and services. In addition, Progent can provide responsive remote or on-premises technical support to assist you to remediate serious issues detected by System Center 2012 Operations Manager.
Progent's Microsoft certified consultants can show you how to design and deploy an efficient in-place Microsoft Exchange 2003 upgrade strategy that minimizes network downtime, reduces ongoing service demands, and makes your Microsoft Exchange 2003 Server easy to administer. For complex multiple server or multi-location upgrades, Progent has the knowledge and experience to complete your project rapidly and economically. Progent's Microsoft Exchange 2003 help, repair, and consulting offerings include assistance with the integration of third-party add-ons to Exchange 2003 Server that are best aligned to your business goals.
Lync 2010 supports Instant Messaging, Presence, audio and video conferencing, desktop sharing, as well as VoIP and PSTN voice communication. Microsoft Lync 2010 can enhance the capability of Exchange Server, SharePoint and Office desktop or Office 365 and streamlines administration via integration with Active Directory. Lync can also cut expenses by eliminating VoIP hardware and subscription fees, PBX systems, or conventional teleconferencing technology. Progent's certified IM and Presence consultants can provide online and on-premises support to help you to maintain and troubleshoot your current Lync 2010 environment or assess the advantages of upgrading from Lync Server 2010 to Skype for Business, which is Microsoft's renamed and revamped release of the product family. Progent can also help your organization to plan and carry out a smooth Skype for Business upgrade.
Progent's Cisco-certified CCIE consultants can assist your business to set up, manage, upgrade, tune and troubleshoot Catalyst switches. Progent can also help you to enhance the security of Catalyst switches and migrate smoothly from legacy switches to modern devices.
Windows Active Directory demands extensive practical experience to configure optimally across a large corporation. Progentís Microsoft Certified consultants are experienced in designing, integrating, and supporting complex Microsoft Enterprise Active Directory projects. Progentís fields of expertise with Microsoft Windows Active Directory include replication problems, multi-domain partition configurations, correcting corrupted Active Directory objects, cleaning up residual legacy version configuration objects in production Active Directory systems, and fixing unsuccessful installations of Active Directory and AD-integrated applications.
Progent's Citrix experts can help you to assess the potential strategic value of the various editions of Citrix Essentials for Hyper-V, help you to integrate Citrix administration tools with your Hyper-V network, and show you how you can deploy Citrix Essentials for Hyper-V to enhance the responsiveness, uptime, consistency, and fault tolerance of your virtualized environment while reducing the cost of equipment and operations and streamlining management processes.
Microsoft SQL Server 2000 is a rich, web-aware database and data analysis package that opens the door to the fast creation of cutting-edge enterprise-class applications that can give your business a significant competitive advantage. SQL Server provides built-in support for XML and the capability to query across the Internet and outside the firewall. The expertise of Progent's Microsoft-certified SQL Server 2000 consultants, averaging more than over 10 years of work supporting Microsoft integration, assures you success in designing, installing and administering Microsoft SQL Server solutions that are well integrated with other applications based on Microsoft's .NET platform.
VMware's market leading Site Recovery Manager (SRM) is an extension to VMware vCenter that lets you define, automate and verify a repeatable workflow for restoring applications and services rapidly following an outage. SRM supports centrally managed and automated disaster recovery, application mobility, plus transparent site relocation, failback and site re-protect. SRM also enables non-intrusive testing for site recovery, updates and fixes and can generate audit reports to verify full service restoration, validate SLAs and prove compliance. Progent can provide the skills of a VCDX certified VMware Site Recovery Manager consulting expert to assist your organization to plan, configure, test and administer a DR system based on VMware Site Recovery Manager.
Progent's Microsoft-certified consultants can assist you to evaluate the benefits of Microsoft Windows Server 2012 R2 for your organization, develop pilot environments and rollout strategies, optimize your infrastructure for local, multi-location, cloud-based, and hybrid environments, educate your IT support, team, create an enterprise-wide security strategy, streamline network management, help with creating applications, and generate and validate a DR/BC plan.
Progent offers the guidance of a CRISC-certified risk management consultant to help your company to plan and implement an enterprise risk management (ERM) strategy following leading practices promoted by CRISC and geared to match your company's risk appetite, business objectives, and budgetary guidelines.
Progent's Microsoft-certified professionals can assist you you to calculate the advantages of Windows Server 2008 for your business, create test systems and migration plans, integrate Windows Server 2008 with your network infrastructure and applications, train your IT staff how to use enhanced management tools, and deliver ongoing consulting and support via budget-friendly options such as Contact Center service and online technical assistance.
Progent offers businesses of any size enterprise-class IT remote or onsite consulting for networks based on Microsoft Windows technology and Microsoft's .NET platform including MS Exchange Server 2013 and MS SQL Server 2012. Progent's Microsoft and Cisco Certified IT consultants also can provide security expertise for companies varying in size from the small office to the global enterprise.
If your business network mixes Linux technology platforms with Windows, Progent can assist you to incorporate your servers into a cohesive network that permits all your operating systems to run side by side for simple management, transparent dataflow, high availability, enhanced throughput, and strong security. Progent's Linux and Windows integration assistance offerings feature IT architecture configuration and service, consulting for Windows services for UNIX, online server monitoring and management, remote technical help and repair, on-site technical support, and Help Desk Call Center outsourcing.
Progent practices knowledge transfer from Progent's consultants to clients. By teaching clients to deal with problems that are within their scope, Progent can concentrate on offering high-value skills where Progent faces few competitors. Small businesses who work with familiar independent service providers or who maintain internal IT personnel benefit when Progent passes on knowledge about critical technology and tested processes to make their IT environments more robust, protected, and productive.
Progent offers national remote phone support and consulting services for businesses who operate Apple Mac networks or whose information systems feature a mix of macOS and Mac OS X with Microsoft technology. Progent's experts can provide Apple macOS and OS X users a variety of services such as desktop support, upgrading to the latest edition of OS X from legacy editions of Apple macOS and Mac OS X, plus expertise with macOS and Mac OS X application software. Progent's specialists in Apple technology can also assist your business with Apple iPhone and Apple iPad synchronization and troubleshooting, or migrating to Apple's iCloud services. Online network consulting offers maximum leverage for your information technology dollar by extending user productivity and shortening the hours billed for computer repair services. Advanced online support tools and experienced service specialists and engineers combine to enable Progent to handle most network problems without squandering time and expense by traveling to your location. In the vast majority of situations your network problems can be dealt with over the phone or via a mix of telephone support and remote access. Progent can put you in touch with Cisco CCIE infrastructure engineers and CISM premier security specialists to help you with the most difficult network problems.
Progent's ProSight Email Guard solution uses the services and infrastructure of leading information security companies to deliver centralized control and comprehensive security for all your inbound and outbound email. The hybrid architecture of Email Guard combines a Cloud Protection Layer with an on-premises security gateway appliance to offer complete protection against spam, viruses, Denial of Service Attacks, Directory Harvest Attacks, and other email-borne malware. The Cloud Protection Layer acts as a preliminary barricade and keeps the vast majority of unwanted email from reaching your security perimeter. This reduces your vulnerability to inbound attacks and saves system bandwidth and storage space. ProSight Email Guard's onsite security gateway appliance provides a further level of analysis for incoming email. For outgoing email, the on-premises security gateway offers anti-virus and anti-spam protection, DLP, and email encryption. The on-premises security gateway can also assist Exchange Server to monitor and safeguard internal email traffic that originates and ends inside your security perimeter.
Progent's Microsoft-certified failover clustering consultants can assist you to evaluate the benefits of deploying Microsoft Windows Server 2012 clustering technology to create an advanced fault-tolerant/disaster recovery solution, help you to design and deploy a Windows Server 2012 system, provide online and on-premises consulting services and technical support for failover clusters composed of physical servers or virtual ones, and help you to streamline the administration of failover clusters.
Progent's ProSight IT Asset Management is an IT infrastructure documentation management service that allows you to capture, maintain, find and safeguard data about your network infrastructure, processes, business apps, and services. You can quickly locate passwords or IP addresses and be warned about upcoming expirations of SSL certificates ,domains or warranties. By cleaning up and managing your network documentation, you can save as much as half of time thrown away looking for vital information about your network. ProSight IT Asset Management includes a centralized location for holding and sharing all documents required for managing your business network such as recommended procedures and How-To's. ProSight IT Asset Management also offers a high level of automation for collecting and associating IT information. Whether youíre making enhancements, doing maintenance, or reacting to a crisis, ProSight IT Asset Management delivers the knowledge you require the instant you need it.
Progentís Disaster Recovery/Business Continuity (DR/BC) specialists offer extensive backgrounds helping small and mid-size organizations to reduce network downtime by providing affordable online consulting for disaster recovery/business continuity planning, fault-tolerant IT design, backup/restore solutions, and transparent maintenance. Progentís business continuity experts can help you to develop and test a sensible business continuity plan that matches your business goals and budget. Progentís disaster recovery engineers can assist you to architect, implement, and manage fault-tolerant technologies including redundant Internet connectivity, virtualization, clustering, network load balancing, transparent online backup, and geographically dispersed data centers.
Progent has created several security service bundles designed to provide larger institutions a professional and comprehensive network security audit from a team of certified security consultants. All Progent's network security assessment bundles feature a collection of procedures like network scans from within and from outside your company firewall, professional analysis of scanned data by certified security engineers, creation of a report documenting the results, plus a live concise executive summary and a detailed live review for in-house IT engineers.
Progentís Wireless Site Survey makes it easy to plan and install a WiFi LAN optimized for your environment, providing you a WLAN that has the reception, performance, load-handling capability, Quality of Service, security, and roaming capability your business needs. Progent's Wireless Site Survey services are offered either as an economical remote service or as a more detailed on-premises service.
Progent's Microsoft-certified consultants have more than 10 years of experience planning, implementing, optimizing and repairing Microsoft SCOM solutions and can provide companies of any size expert online or on-premises consulting services for SCOM 2012. Progent can assist your company to design a topology for SCOM 2012 servers that provides the performance and availability required to watch over your datacenter efficiently, whether your infrastructure are on-premises, cloud-based, or a mixed solution. Progent's SCOM consultants can also assist you to install and customize System Center 2012 Operations Manager management packs based on leading practices for monitoring network infrastructure and both Microsoft and 3rd-party apps and services. Also, Progent can deliver fast online or on-premises troubleshooting to assist you to remediate serious problems detected by Microsoft SCOM 2012.
Microsoft Exchange 2013 incorporates significant enhancements to the capabilities of its predecessor Microsoft Exchange 2010 and delivers powerful new features plus a redesigned structure. These improvements favorably impact vital facets of IT such as manageability, high availability (HA), security, cost of ownership, teamwork, scalability, throughput, compatibility, and productivity. Progent's Microsoft-certified Exchange 2013 consultants can help you understand the potential advantages of upgrading to Microsoft Exchange Server 2013, create an efficient validation and deployment strategy, and educate your IT staff to maintain your Exchange Server 2013 environment. Progent can also provide ongoing online support and management for Microsoft Exchange 2013.
Progent's Solaris family support experts offer small businesses and developers support for managing and supporting Sun Solaris environments that coexist with Microsoft-powered technology. Progent offers your organization access to Solaris experts, consulting professionals premier by Microsoft and Cisco, and security specialists with CISM and CISA credentials. This wide array of expertise provides you with an easy single source to help you build and manage a protected and robust mixed-platform connectivity and communications solution that supports Sun Solaris and Microsoft coexistence by integrating Microsoft Windows with popular versions of UNIX such as Mac OS X, Sun Solaris, IBM AIX Open UNIX, HP-UX, Berkeley UNIX (BSD), SCO, and Silicon Graphics IRIX or major Linux platforms including RedHat Linux, SUSE, CentOS Linux, Ubuntu, PCLOS, fedora, Gentoo Linux, Mandrake, Debian-GNU, and Slackware.
Progent's Microsoft-certified consultants can help you evaluate the business case for implementing SharePoint Server 2007, advise you on the appropriate version of SharePoint for your application, provide configuration and integration expertise, help you to set up MS SQL Server as a supporting database, improve your network integrity, integrate your off-the-shelf and customized application software to operate with SharePoint 2007, develop a company-wide security strategy that incorporates portal technology, and deliver troubleshooting and Help Desk services.
Progentís consultants offer experience in a variety of technologies relevant to mobile networking such as network architecture, Activesync, wireless protection, wireless email, Windows Mobile, Research in Motion Blackberry, and wireless application programming. Progent's certified consultants can save your business work and expense by using their wireless experience to show you how to choose and configure mobile access technologies that make sense for your business. Progent can also tune your IT infrastructure so that mobile data devices work more reliably.
Cisco Unified Communications Manager (CUCM), originally known as CallManager, acts as the heart of Cisco's collaboration solution. CUCM and Unified Communications Manager Express (CME) provide an advanced IP-PBX by integrating with applications like Cisco Unified Communications Manager IM and Presence Service, Unity Connection for voicemail management, Cisco Unified Mobility for Single Number Reach, and Cisco Contact Center Express (Unified CCX or CCX) for building a highly automated customer contact center. Progent's CCIE-certified network consultants can deliver efficient and affordable online and on-premises support to help businesses of all sizes to build and administer Unified CM ecosystems by providing Unified Communications Manager configuration and troubleshooting consulting services that deliver maximum business value. Progent can assist with any facet of Unified CM setup and troubleshooting in areas such as integrating Voice over IP phones and Video phones, designing dial plans, setting up SIP connections and PSTN support, installing ISR routers with CUBE VoIP networking support, creating Cisco UCS server failover systems for survivability, performance tuning, and integration with Microsoft Exchange Server and Skype for Business.
ProSight LAN Watch is Progentís server and endpoint monitoring managed service that incorporates state-of-the-art remote monitoring and management technology to help keep your network running at peak levels by checking the health of critical devices that drive your information system. When ProSight LAN Watch uncovers a problem, an alert is sent automatically to your designated IT management personnel and your assigned Progent consultant so that any looming issues can be resolved before they can disrupt productivity.
Progent's ProSight Virtual Hosting and Management outsourcing offers complete hosting of a small or mid-size organization's servers in a solution that delivers the highest level of availability and scalability and is also easy to migrate to any data center. ProSight Virtual Hosting and management options are based on proven virtualization techniques that enable small and midsize companies with mixed- platform environments to save dramatically on the expense of capital equipment, infrastructure support, and network management while benefiting from enterprise-class fault tolerance and an unmatched degree of vendor flexibility.
Exchange Servers and Apple Mac workstations can co-exist efficiently. Progent's Mac and Microsoft premier experts can help you set up Microsoft Entourage and Exchange so your Mac users are able to collaborate with colleagues who run Outlook. With Microsoft Exchange and Entourage 2008 or 2004 for Mac, Exchange and Apple Macintosh systems can collaborate, allowing Mac users to receive and send messages, examine the GAL, import addresses, synchronize appointments, and alert fellow workers to meetings with your Microsoft Exchange account. Progent will make sure that your Microsoft Server is properly configured and that LDAP and Outlook Web connectivity are working. Progent also can provide specialized one-on-one Entourage training.
Amazon Marketplace Web Service (Amazon MWS) is an integrated collection of APIs that enables Amazon sellers to streamline their operations by automating key sales activities including listings, orders, payments, fulfillment, and finances. By tapping into Amazon's extensive online selling environment and automating their sales processes, merchants can broaden their reach, reduce their cost of sales, improve reaction time to customers, and add to their bottom line. Progent's Amazon Marketplace Web Service consultants can work with your development team and provide programming, workflow integration, project management support, and mentoring so you can cut development time and costs and get to market quickly.
Progent provides customers access to consultants who have been awarded some of the IT industry's most prestigious credentials. Progent thinks that clients deserve to know that their computer service professionals have accredited training plus extensive practical experience so that Progent's customers can engage Progent's support with trust. In many cases, vendor credentials such as the CCIE brings priority for substantially superior vendor support than is available to uncertified service providers, enabling Progent to deliver customers a better level of computer support. In other cases, recognized certifications such as CISM or CISSP for IT security can aid corporate customers to demonstrate compliance with regulatory requirements by engaging the services of recognized industry experts.
Progent's Cisco-certified Wi-Fi integration consulting experts can assist organizations to deploy, manage, and troubleshoot Cisco wireless products including Aironet and Meraki Wave 2 Wi-Fi access points (APs) as well as Cisco's Wireless Network Controllers.