Global Information Assurance Certification was established in 1999 to validate the knowledge of information technology security experts. GIAC accreditations are acknowledged by companies and government organizations all over the world including and the U.S. NSA. Progent's GIAC-certified information assurance consultants offer help with all of the network security capabilities addressed under GIAC accreditation such as auditing infrastructure vulnerability, event handling, traffic analysis, web services security and security information and event management (SIEM) solutions.
Progent's certified Windows Server 2019 experts can assist your company to plan and carry out a cost-effective migration to Windows Server 2019 using existing deployment architecture or a new cloud-hosted or hybrid model. Windows Server 2019 offers significant improvements in capacity, speed, manageability, virtualization, security and compliance, hybrid on-prem plus cloud integration, availability, and Linux support.
Infor CloudSuite Industrial, formerly known as SyteLine, is an ERP platform that incorporates over a quarter century of experience assisting manufacturing, distribution and service companies to manage supply chains and improve the efficiency of key processes to get products to market quickly and adhere to customer schedules consistently. Progent can provide the expertise of an ERP consultant with more than two decades of background working with the Infor CloudSuite Industrial/SyteLine platform. Progent offers online or onsite services that spans from as-needed advice to end-to-end solution planning and project management. Sample services offered by Progent for CloudSuite Industrial/SyteLine include implementation, migration, process improvement, customization, CPQ, web site integration, debugging, ETL, Excel and SQL integration, training, and DBA services.
Progentís Wireless Site Survey makes it easy to plan and implement a WiFi network adapted to your environment, providing you a WLAN that delivers the reception, speed, capacity, Quality of Service, data protection, and roaming ability your business needs. Progent's Wireless Site Survey services are offered either as an affordable remote service or as a more detailed on-premises service.
Progent provides consulting for security evaluation packages such as Microsoft Baseline Security Analyzer for running a set of automatic system testing scans to uncover potential security problems. Progent has broad knowledge of network analysis tools and can help you to make sense of testing reports and respond appropriately. Progent can help you design security into your business processes, configure scanning applications, define and deploy a protected system environment, and recommend policies to maximize the safety of your network. Progent's security professionals are ready to help you configure a firewall, implement secure remote connectivity to email and data, and integrate virtual private network. Progent's accredited security engineers can validate the protection of web-based software and can run comprehensive information security assessments of enterprise-wide security to validate your company's compliance with important international security standards such as HIPAA, PCI, and ISO 17799.
Progent's Meraki Wi-Fi AP consultants offer remote and onsite support to help businesses of all sizes to design, install, manage, expand or debug Wi-Fi systems that utilize Cisco Meraki APs. Progent can assist you to configure and support Cisco's Meraki-based wireless networks for environments that can range from a telecommuter's home or a branch office to a large campus or a multi-site enterprise. Progent can also assist you to integrate additional Cisco products such as Catalyst and Nexus switches, routers and ASA firewalls to create a seamless ecosystem that provides identical connectivity, responsiveness, security compliance, manageability and uptime for wired and wireless users irrespective of their location or computing device.
Exchange Servers and Apple Mac workstations can work together efficiently. Progent's Mac and Microsoft certified consultants can help you set up Microsoft Entourage and Microsoft Exchange Server so your Mac users are able to collaborate with colleagues who run Microsoft Outlook. With Microsoft Exchange and Entourage 2008 or 2004 for Mac, Exchange and Mac software can collaborate, enabling Mac users to receive and send email, examine the GAL, import addresses, sync up calendars, and alert people to meetings with your Exchange account. Progent will verify that your Exchange Server is properly configured and that WebDAV and Outlook Web connectivity are working. Progent also can provide customized one-on-one Entourage education.
Progent's Office Word and Office 365 Word experts can provide a broad range of affordable remote consulting services to help your organization to manage your current Microsoft Word solution or help you to migrate to a newer version of Microsoft Office Word. Services available from Progent's experts include VBA software development, identifying and resolving compatibility issues between different versions of Office Word, interfacing Office Word with different Microsoft Office applications like Office Excel and Outlook or with third-party data sources and add-ons,network enhancements for dependable. reliable cloud access, security and compliance support, smart phone and tablet synchronization, and remote training sessions customized for individuals or groups.
Altaro VM Backup provides small and mid-size businesses a reliable and affordable solution for backing up and restoring Hyper-V and VMware-powered virtual machines. Altaro VM Backup can be deployed in local, offsite, distributed, and cloud architectures and also enables low-cost cloud backup to Microsoft Azure Block Blob storage. Top features include state-of-the-art inline deduplication to reduce backup storage needs, Continuous Data Protection with backup intervals as low as five minutes for reducing your Recovery Point Objective (RPO), military-grade encryption, item-level recovery capability for specific files and emails, extensive support for Windows Cluster Shared Volumes and for VMware vCenter for managing larger environments, and support for Microsoft Volume Shadow Copy Service to back up live VMs without downtime. Progent is an Altaro partner and can provide a broad array of services to help you to plan, deploy, optimize and troubleshoot a backup/restore system based on Altaro VM Backup.
If your office computer system mixes Sun Solaris technology with MS Windows, Progent can help you to incorporate your IT resources into a unified environment that allows all your operating systems to coexist for simple administration, transparent information exchange, high reliability, superior performance, and strong protection. Progent's Sun Solaris and MS Windows coexistence support services include IT infrastructure configuration and support, support for Microsoft Windows services for UNIX (SFU), remote server monitoring and management, online network support and troubleshooting, on-site technical support, and Contact Center support.
Network monitoring typically consists of tracking a networkís resource usage in order to uncover data traffic backups or fix hardware or program problems. Nagios and Multi Router Traffic Grapher (MRTG) are powerful, free monitoring utilities that work under Linux and can be used to observe multi-OS environments where UNIX and Windows coexist. Progent's system support consultants can show you how to use both these programs to tune and troubleshoot your network. Progent's UNIX consulting services offer small businesses and developers assistance with managing and servicing UNIX and Linux networks that work with Microsoft-based technology.
Progent's Microsoft consultants can provide advanced support in implementing, operating and debugging all versions of Microsoft Project Server and can provide a broad range of affordable remote support services following industry best practices to help businesses of any size to get all the benefits of this powerful project management solution. Services available from Progent include system design, software configuration and upgrades, setting up secure file and status sharing among onsite and remote or mobile users, network optimization, and customized online training classes.
Progentís private cloud hosting allows small and midsize organizations to run mission-critical applications like SQL and Exchange from a hardened Tier III data center on fully redundant equipment with offsite backup. Progent utilizes Microsoft's Hyper-V platform for server virtualization and Microsoft Data Protection Manager (DPM) for backup and restoration. Smaller organizations can take advantage of Progentís private cloud hosting service to avoid large capital costs for the purchase, maintenance, and operation of network hardware and facilities while achieving the highest levels of network reliability and physical security.
Progent's Microsoft-certified consultants can assist businesses of any size to follow leading practices to set up System Center 2012 Virtual Machine Manager hosts and host groups, fabric, storage systems, and library resources; plan, integrate, and manage private clouds, virtual machines, and VMM services in SCVMM 2012; and integrate SCVMM 2012 with SCOM 2012 for enterprise-class monitoring. Progent can help you to move from an earlier edition of System Center Virtual Machine Manager or from another management platform, and Progent can assist you to enhance and troubleshoot your current SCVMM 2012 environment to make sure you get the highest possible business value.
Progent offers the support of a certified VMware VCDX expert to help you design, deploy, manage and troubleshoot VMware vSphere-based virtualization ecosystem for on-premises datacenters, private and public clouds, or hybrid systems. Progent can provide advanced expertise for installing and integrating VMware Site Recovery Manager and VMware's NSX network virtualization system for disaster recovery. Progent has extensive understanding of VMware vCloud Director (vCD), VMware vRealize Automation (vRA), vRealize Orchestrator and vCloud used for administering private and public cloud and hybrid cloud environments that provide maximum availability, fault tolerance, and application mobility.
Progent is a Microsoft Certified Partner with accredited competencies that include Information Worker Solutions. Microsoft Certified Partners represent the most successful organizations who earn the highest customer endorsement and enjoy the closest operational relationship with Microsoft. The knowledge, skills, and commitment needed to earn the status of Microsoft Certified Partner benefits Progent's customers by allowing Progent to offer your company better technical solutions for your IT system.
ProSight LAN Watch is Progentís server and desktop monitoring service that incorporates advanced remote monitoring and management techniques to help keep your IT system operating at peak levels by tracking the state of critical devices that drive your IT network. When ProSight LAN Watch detects a problem, an alarm is transmitted immediately to your specified IT staff and your assigned Progent engineering consultant so any looming problems can be addressed before they can impact productivity.
Progent's Cisco-certified Wi-Fi networking experts offer remote and on-premises consulting and support services to assist your organization to design, configure, administer, tune, and debug Wi-Fi deployments that incorporate Cisco's Meraki access points. Progent's experts can also help you to design and implement hybrid environments that combine on-premises and cloud-based services and that provide seamless connectivity, advanced security and compliance, streamlined management, and consistent performance for all your mobile and desktop devices.
Windows 8.1 is designed to run on computers ranging from smart phones and slates to engineering workstations. A wealth of innovative capabilities, such as touch screen support and signature live tiles GUI, provide a wide range of benefits for companies who know how to exploit them. Progent's Windows consultants can assist get your business up the learning curve with Microsoft Windows 8.1 and show you how to derive maximum competitive value from the product's various technical enhancements.
Progentís professionals provide expertise in a variety of disciplines relevant to mobile connectivity including network topology, wireless data synchronization, wireless protection, wireless email, Windows Mobile, Research in Motion Blackberry, and mobile application programming. Progent's Microsoft and Cisco certified professionals can save your organization work and money by using their wireless background to show you how to choose and configure wireless networking technologies that make sense for your business. Progent can also optimize your network infrastructure so that wireless data devices perform more reliably.
Progentís high availability network experts offer reliability consulting, disaster recovery planning, system load balancing, non-stop interoffice access, 24x7 Internet architecture design, high-availability data center consulting, and other fault-tolerant networking consulting to help your organization create a non-stop environment for strategic applications. Progent possesses the experience to design economical, fault-tolerant systems by utilizing the evolving suite of Microsoft Windows Cluster servers including Windows 2003 Cluster Server, SQL Cluster Server, and Microsoft Exchange Cluster. Progentís Microsoft and Cisco certified consultants can show you how to you design a high-availability mutli-location network with a fully mirrored Internet connection and efficient system load balancing.
Progent's Cisco-certified wireless networking consulting experts can help organizations of any size to design, deploy, administer and troubleshoot Cisco Aironet wireless AP environments to achieve the performance, range, capacity, scale, security and ease of management needed for transparent access between Wi-Fi and wired network infrastructure. Progent offers affordable remote and on-premises consulting services for both end-of-life and current 802.11ac Aironet APs and Progent can assist you plan and manage wireless solutions that include indoor and outdoor Aironet access points.
Progentís Wireless Site Survey helps you to plan and implement an 802.11a/b/g/n or 802.11ac (Wi-Fi) wireless LAN customized for your facilities, providing your business a wireless solution that delivers the coverage, speed, capacity, QoS, data protection, and hand-off capability your business requires. Progent's Wireless Site Survey services are available either as an affordable online service or as a more comprehensive onsite service.
Progent's Cisco-certified wireless networking consultants can provide remote and on-premises consulting and troubleshooting services to assist you to plan, install, administer, optimize, and debug Wi-Fi networks that utilize Cisco's Meraki APs. Progent's consultants can also help you to design and implement hybrid networks that combine local and cloud-based services and that provide seamless connectivity, enhanced protection, unified management, and consistent operation for all your wired and wireless devices.
Progent offers the guidance of a CRISC-certified risk management expert to assist you to plan and implement an enterprise risk management solution based on leading practices identified by CRISC and crafted to align with your company's risk appetite, business goals, and budgetary guidelines.
Problem Escalation Through Teamwork Information Systems Firms
Progent's Microsoft-certified consultants have two decades of background providing electronic messaging and unified telecommunications/email solutions for businesses. Progent offers economical Microsoft Exchange 2007 Server consulting services to enhance email security and virus protection, provide high availability email, and implement remote and wireless email connectivity. Progentís Microsoft Exchange help and support offerings can assist you in planning and implementing a Microsoft Exchange upgrade or a move from a legacy SMPT system or older Microsoft Exchange software such as Exchange 5.5 to Microsoft Exchange Server 2010.
Progent wants to find staff-level, solutions-oriented Microsoft accredited consultants with Microsoft Certified Systems Engineer credentials; Cisco accredited network engineers who have Cisco CCNP or CCIE certification; security consultants who have CISSP or CISA or comparable security credentials; and advanced network design consultants with a background in mobile access, wireless networking, high uptime, disaster recovery, information protection, and VMware. Progent also is looking for employees to join our staff of help desk support technicians and off-site support professionals. In addition, Progent is hiring experienced managers able to operate effectively in Progent's high-growth, virtual office culture.
Progentís IT outsourcing packages offer economical network support for mid-size companies. Whether it includes planning system infrastructure, creating an internal Help Desk or using an outside one, deploying an updated email platform, monitoring your system, or building an on-line eCommerce application, outsourcing your network engineering services can smooth out expenses and minimize risks, allowing network service expenses to grow in a more linear and manageable fashion than is feasible by amassing a bulky, knowledgeable in-house network support staff. Progentís Outsourcing White Paper and datasheets show how Progent can enable you to build a protected and highly available network architecture for your critical Windows-based applications such as Windows Server 2008, Microsoft Exchange Server, and SQL Server.
Network Consulting Organization Problem Escalation Through Teamwork
NetApp MetroCluster is a high-availability and disaster recovery software suite that uses array-based storage clustering along with synchronous replication to provide fast, zero data loss disaster recovery between sites that are as far as 185 miles away from one another. Progent's team of veteran IT consultants can help you to design, deploy, administer, upgrade, test and repair a disaster recovery solution built around NetApp MetroCluster. Progent can help you to choose a topology for your MetroCluster environment that aligns with your functional requirements and IT budget. Progent can ensure you follow best practices for installing your MetroCluster environment by providing help with tasks like assigning disk pools, arranging aggregate and plexes layout, setting up NetApp FlexVol volumes, setting up Data ONTAP configuration replication service, installing Cisco and Brocade switches, implementing a tiebreaker, designing a TCP/IP configuration replication network between your peered clusters, and verifying your MetroCluster DR system to prove compliance with information assurance standards and regulatory requirements.
Progent's Microsoft and Cisco certified experts offer three ways to help medium-size and large businesses create an efficient and productive in-house Computer Support Help Desk. Progent's help desk consulting services include Return on Investment analysis, process study and improvement, executive reporting, education of internal staff, and documentation of processes. Progent's Software Evaluation and Integration Services help companies analyze the numerous high-quality Help Desk application programs available and determine which products may be excessively costly, lack critical capabilities, or align badly with your company's business goals. Progent also offers short-term staffing for companies who need to augment their in-house Help Desk team for occasional projects or to substitute for vacationing or indisposed workers.
Progent's certified Microsoft Windows 2000 consultants can help you enhance the capability of your current Windows 2000 Servers and can streamline system management, provide technical support and troubleshooting, and enhance security. Progent can also help you create, rationalize, and implement a plan to migrate from Windows Server 2K to Windows 2003 Server. Progent is experienced in designing test installations to reduce the technical risk involved with moving to Windows Server 2003 by identifying possible hardware and application compatibility problems.
Progent's ProSight Email Guard solution uses the services and infrastructure of top data security vendors to provide centralized control and comprehensive protection for your inbound and outbound email. The powerful structure of Progent's Email Guard integrates a Cloud Protection Layer with an on-premises security gateway appliance to offer advanced protection against spam, viruses, Dos Attacks, Directory Harvest Attacks, and other email-borne threats. Email Guard's cloud filter serves as a preliminary barricade and blocks the vast majority of unwanted email from making it to your security perimeter. This reduces your exposure to inbound attacks and saves network bandwidth and storage space. Email Guard's on-premises gateway appliance provides a deeper layer of inspection for incoming email. For outgoing email, the local security gateway offers AV and anti-spam protection, policy-based Data Loss Prevention, and encryption. The onsite gateway can also help Exchange Server to monitor and safeguard internal email traffic that stays within your security perimeter.
Access to External Support Databases Small Office IT Outsourcing
Progent's background providing Microsoft .NET support and SQL Server help, and Progent's programming experience with Microsoft VBasic, XML, and additional developer tools make it possible to create custom line-of-business applications and eCommerce solutions that operate transparently with Microsoft Dynamics GP/Great Plains Software. Progent's Microsoft Dynamics GP management reporting consultants can show you how to design reports that let you track your business more thoroughly, transforming uncooked information into useful insights into your business.
VMware's NSX network virtualization platform enables you to create entire networks in software. NSX permits virtual networks to be deployed instantly and administered with a high degree of automation regardless of the hardware making up the basic IP network. VMware Site Recovery Manager supports programmatic disaster recovery, application mobility, and non-intrusive site migration, failback and re-protect. Site Recovery Manager also enables transparent testing for disaster recovery, updates and patches and can generate reports to verify full service restoration, validate Service Level Agreements and prove disaster recovery compliance. When used with VMware's NSX virtual network technology, VMware Site Recovery Manager can quickly restore the entire virtualized network topology at the recovery datacenter. Progent offers the skills of a VCDX certified VMware NSX consultant and VMware SRM integration specialist to assist your organization to plan, deploy, test and maintain a disaster recovery system powered by VMware SRM and VMware NSX.
Windows Enterprise Directory demands extensive practical experience to integrate optimally across an enterprise. Progentís Microsoft Premier consultants are experienced in designing, integrating, and supporting sophisticated Microsoft Enterprise AD projects. Progentís fields of proven competence with Windows Server Active Directory include replication problems, multi-domain partition configurations, repair of corrupted Active Directory objects, dealing with legacy legacy version configuration objects in production AD systems, and repair of unsuccessful configurations of Active Directory and Active Directory-associated programs.
Progent can show you how to prepare and execute a smooth move to Dynamics GP so that you preserve your information, improve your protection, enhance your management reporting, take full advantage of Microsoft Office integration, and minimize productivity disruption by designing and executing a smart migration strategy. Progent can also help educate new Dynamics GP users so you don't lose productivity. Progent can enhance your company reports and business analytics by providing Crystal Reports consulting, FRx programming, and Excel expertise. Progent's background with Microsoft .NET technology, Microsoft SQL Server applications, and designing with VBasic, XML and other platforms make it possible to create specialized line-of-business applications and eCommerce programs that integrate transparently with Dynamics GP/Great Plains.
Windows Hyper-V 2016 utilizes core technologies first designed for and refined on Azure, among the world's largest public clouds. This pedigree significantly improves the suitability of the Windows Server platform to support private cloud as well as hybrid cloud/on-premises environments by enhancing data security, availability, scale, manageability, reliability and disaster recovery. Progentís Microsoft-certified consultants can assist you to evaluate the benefits of Hyper-V 2016 for your organization, configure pilot systems to confirm the ability of Hyper-V 2016 to support your critical workloads, design an efficient network topology for a cloud-based or hybrid deployment, develop and execute a non-disruptive upgrade plan, train your IT administration and support staff, and provide ongoing consulting and troubleshooting support to make sure that your Hyper-V 2016 solution gives you the highest possible business value.
Progent's Juniper-certified network consultants can assist you to plan and implement Juniper Firewall/VPN technology, enhance and troubleshoot your network infrastructure, and upgrade efficiently from discontinued equipment to current versions. Progent's Junos OS engineers can also offer support for Juniper's premier network control software to help your business to streamline the management and strengthen the security of your Juniper VPN devices firewalls, and routers. Progent also has extensive background supporting Juniper's NetScreen OS and ScreenOS operating system platforms and can help organizations maintain environments that include a combination of Juniper's software platforms.
The complexity and integration requirements of Microsoft Windows Servers calls for a network consulting firm with practical experience and in-depth familiarity with planning and building cohesive, comprehensive business technology systems. The experience of Progent's Microsoft-certified consultants, which averages over 10 years supporting Microsoft technology, ensures you success configuring Windows Server 2008 and Windows Server 2003 to match optimally with your strategic objectives. Progentís IT support can assist you with planning, deploying, administering, and troubleshooting Windows Server solutions that maximize the business value of your computer system. Progentís consultants can assist you with Windows 2008 R2 Server, Windows 2003 Server, Windows 2000 Server, or Windows NT Server as well as Windows 8, Windows 7, Windows XP and other clients.
Progent's Microsoft-certified consultants can assist organizations of all sizes to assess Windows 10 or to upgrade to Windows 10 from an earlier version of Microsoft Windows. Remote and onsite assessment and migration services for Windows 10 provided by Progent include Return on Investment analysis, project coordination, application and driver compatibility testing, test lab systems, virtualization strategies, Cloud and hybrid integration, mobile device management and synchronization, teleworker access, data and identity security, streamlined provisioning and administration, network design, wired/wireless convergence, disaster recovery planning, group and personal training for IT support personnel and users, and post-migration technical help.
Exchange Server 2013 incorporates significant improvements to the functionality of its predecessor Microsoft Exchange Server 2010 and delivers important innovations plus a redesigned architecture. These improvements favorably impact key areas including ease of administration, high availability (HA), compliance, cost of ownership, teamwork, scalability, throughput, cross-version interoperability, and productivity. Progent's Microsoft-certified Exchange 2013 consulting professionals can help you evaluate the possible advantages of migrating to Microsoft Exchange Server 2013, create a cost-effective validation and deployment strategy, and educate your IT staff to maintain your Exchange 2013 solution. Progent can also provide affordable online consulting and support and management services for Microsoft Exchange Server 2013.
Microsoft Office 365 Exchange Online allows you to utilize cloud-resident servers, mailboxes and other email infrastructure to lower capital costs and management hassle. You can use Exchange Online to run all your Exchange mailboxes, or you can set up a hybrid solution that combines on-premises as well as cloud-hosted mailboxes. Progent's Microsoft-certified consulting experts can provide affordable online support to help your small businesses to evaluate the potential advantages of Office 365 Exchange Online, design a solution that aligns with your business needs and budget, carry out an efficient migration from your existing Exchange system to one that incorporates Office 365 Exchange Online, train your IT staff and users, and deliver ongoing consulting and technical support.
System Center 2016 Operations Manager (SCOM 2016) is designed to ensure top performance and maximum uptime for key workloads by providing centralized, mixed-platform tracking of physical and virtual infrastructure installed throughout on-premises datacenters and cloud environments. Progent's SCOM consulting group offers world-class online and onsite expertise to assist organizations of all sizes to plan, integrate, optimize, update and repair SCOM 2016 solutions. Progent can help your company to migrate to SCOM 2016 from older releases or from other IT infrastructure monitoring products, or integrate multiple monitoring systems into a unified infrastructure management ecosystem. Progent can also help you expand your SCOM 2016 scope to incorporate resources hosted on public clouds such as Microsoft Azure and Amazon AWS.
Progent provided a wireless networking environment that enabled a school to increase efficiency and eliminate the recurring costs of a dedicated data connection. Progent proposed a Proxim Tsunami wireless 60Mbps bridge. The low-cost building-to-building Proxim bridge is intended for interfacing separate locations as far as 2.5 miles apart and can extend to even greater distances. This wireless solution provided improved bandwidth and reliability than recourse to amplifying the 802.11b wireless connection, and because it utilizes the 5.8Ghz spectrum it offered protection against local interference.
The complexity and connectivity requirements of Microsoft Windows Servers requires an IT consulting firm with hands-on experience and broad knowledge in designing and integrating cohesive, end-to-end business technology solutions. The background of Progent's Microsoft-certified consultants, which averages over 10 years supporting Microsoft technology, assures you success deploying Windows Server 2008 and Windows Server 2003 to align closely with your business objectives. Progentís IT services can help you with planning, deploying, administering, and supporting Windows Server systems that maximize the productivity of your IT system. Progentís consultants can help you with Windows 2008 R2 Server, Microsoft Windows 2003 Server, Microsoft Windows 2000 Server, or Windows NT Server as well as Windows 8, Windows 7, Windows XP and other desktop clients.
Windows Active Directory demands significant hands-on experience to configure efficiently across an enterprise. Progentís Microsoft Certified engineers are skilled in designing, integrating, and troubleshooting complex Enterprise AD installations. Progentís areas of expertise with Microsoft Windows Active Directory include replication issues, multi-domain partition design, repair of corrupted Active Directory objects, cleaning up residual beta software configuration objects in online AD systems, and fixing unsuccessful installations of Active Directory and Active Directory-associated applications.
Progent's ProSight portfolio of managed IT services are designed to offer organizations who maintain small internal IT administration and support teams with affordable access to world-class management tools and consulting expertise. Benefits of the ProSight catalog of managed IT services include flat-rate network management costs, automation of routine management tasks, continual absorption of new technology, graceful transition from older systems to modern solutions, close alignment of information technology with business objectives, guidance from seasoned IT consultants, and allowing management to concentrate on business rather than fast-evolving network technology.
Windows Server 2008 represents a major advance in making information networks more secure and available, simpler to virtualize and administer, faster, and able to provide an improved environment for web hosting and development. Progent can assist your business benefit fully from the improvements built into Microsoft Windows Server 2008 by delivering Microsoft-certified consulting, support, training, temporary staffing, network monitoring, and security engineering expertise.
Microsoft Consulting Best Practices On-site Support
Progent's certified failover clustering consultants can help businesses to assess the advantages of utilizing Windows Server 2012 failover clustering technology to build an advanced high-availability/disaster recovery strategy, assist your organization to design and install a Windows Server 2012 system, deliver online and on-premises consulting services and technical support for failover clusters composed of physical servers or virtual machines, and show you how to centralize the administration of failover clusters.
Amazon Marketplace Web Service (Amazon MWS) is a collection of APIs that allows Amazon sellers to streamline their business processes by automating crucial sales functions including listings, orders, shipments, inbound and outbound fulfillment, and reports. By tapping into Amazon's vast online selling environment and automating their sales, vendors can broaden their reach, reduce their operating costs, improve response time to customers, and increase their profits. Progent's Amazon Marketplace Web Service (Amazon MWS) consultants can work with your development staff and provide application programming, workflow integration, project management support, and training so you can shorten development time and costs and get to market quickly.
Online Technical Support Problem Escalation Through Teamwork
DoubleTake/Carbonite Software publishes a selection of tools designed to deliver small companies a variety of cost-effective alternatives for replicating and recovering business-critical applications including Exchange Server, SQL, Blackberry, and Microsoft SharePoint. Progentís disaster recovery planning consultants have in-depth experience integrating DoubleTake/Carbonite technology into small business information systems to create an advanced level of fault tolerance and disaster recovery capability at a budget-friendly price.
Microsoft Windows 8.1 is engineered to power computers from smartphones and tablets to engineering workstations. An abundance of innovative features, such as its touchscreen interface and iconic tile GUI, provide a wide selection of benefits for companies who know how to put them to work. Progent's Microsoft-certified experts can help bring your organization up to speed with Windows 8.1 and show you how to gain maximum business value from the product's many technical enhancements.
Remote Access to External Support Databases Technology Consultants
Progent's certified Excel and Office 365 Excel consultants can provide a wide range of online services to help your organization to plan, program, pilot test, install, manage, and debug applications based on any release of Excel, including Excel Online and Office 365 Excel. Progent can help you to move your current Excel applications to the newest versions of Excel, integrate Excel with iOS-powered iPhones and iPads and Android smartphones and tablets, and fix compatibility problems between various releases of Excel. Progent offers on-demand support to clients looking for a fast solution to a stubborn issue associated with Office Excel and Progent can also provide full project management support for upgrading or creating line-of-business application software built on Excel. Progent's affordable online training classes for Office Excel can be custom tailored to meet the needs of individuals or groups.
Progent practices knowledge transfer from Progent's consultants to customers. By teaching clients to handle problems that are within their comfort zone, Progent is able to focus on delivering high-value skills where Progent faces few competitors. Mid-size businesses who work with trusted freelance service providers or who maintain in-house IT staffs benefit when Progent transfers information about critical technology and proven processes to make their networks more robust, protected, and efficient.
Progent's expertise providing Microsoft .NET support and SQL Server help, and Progent's programming experience with VBasic, XML, and additional developer platforms enable Progent to create custom line-of-business applications and eCommerce environments that integrate transparently with Dynamics GP/Great Plains Software. Progent's Dynamics GP management reporting consultants can show you how to design reports that allow you to track your business more thoroughly, turning raw information into useful understanding of your company and customers.
Mid-sized companies can derive all the benefits of System Center Operations Manager and have quick access to Progentís Microsoft and Cisco Premier Certified IT consulting experts. With Progent's affordably priced IT support packages, medium-size organizations can select a basic co-sourcing package based on Operations Manager with server monitoring, automated warnings, in-depth reporting, Help Desk support, and online troubleshooting. For companies with line-of-business applications who need high availability networking, Progent offers a complete round-the-clock outsourcing solution. Progent supports Microsoft System Center Operations Manager 2007 to provide mid-size company networks enterprise-class reliability, security and performance.
Dynamics GP/Great Plains allows you to expand and manage your business more efficiently by delivering easy availability of strategic data and a rapid ROI. Dynamics GP confers major productivity benefits such as its ability to expand the reach of your organization, handle your accounting, automate financial operations, unify processes across your business, refine inventory control, increase order accuracy, grow sales and shorten turnaround time, and maximize free cash flow. Progent can show you how to configure and maintain a reliable, safe server and communications infrastructure to support Great Plains, and can offer expert Dynamics GP/Great Plains support professionals to make sure you reap the full benefits of your Dynamics GP business management system.
Dynamics GP allows you to grow and control your business more efficiently by offering deep access to decision-driving data and a fast ROI. Dynamics GP confers major business benefits such as its ability to expand the presence of your company, manage your financials, automate financial processes, standardize procedures across your company, improve inventory control, increase order accuracy, grow revenue and minimize turnaround time, and increase free cash flow. Progent can show you how to configure and manage a robust, secure server and network foundation to support Great Plains, and can provide experienced Microsoft Dynamics GP/Great Plains support professionals to make sure you derive all the benefits of your Dynamics GP/Great Plains software.
ProSight Data Protection Services from Progent offer small and mid-sized businesses an affordable end-to-end service for secure backup/disaster recovery (BDR). For a low monthly rate, ProSight Data Protection Services automates and monitors your backup activities and allows rapid recovery of vital data, apps and virtual machines that have become lost or corrupted as a result of hardware failures, software bugs, disasters, human error, or malicious attacks like ransomware. ProSight Data Protection Services can help you back up, retrieve and restore files, folders, applications, system images, as well as Microsoft Hyper-V and VMware images/. Critical data can be backed up on the cloud, to an on-promises storage device, or mirrored to both. Progent's BDR consultants can deliver world-class support to set up ProSight Data Protection Services to to comply with regulatory standards such as HIPAA, FINRA, PCI and Safe Harbor and, whenever needed, can assist you to restore your business-critical data.
Progent's consultants can provide Apple macOS and Mac OS X users a range of services such as desktop support, Apple macOS and OS X consulting, Apple Mac co-existence with Windows networks, Entourage and Exchange Server help, security services, and one-on-one training. Progent can assist businesses to migrate to macOS from OS X or earlier editions of OS X and Progent can provide help with Apple macOS and Mac OS X applications. Progent's specialists in Apple technology can also assist you with Apple iPhone support and Apple iPad management, or migrating to Apple's iCloud services. For computer environments built exclusively on Apple macOS or OS X or for networks with a mix of Mac, Linux and Windows powered servers and workstations, Progent's Apple, Cisco, and Microsoft professionals have the background and depth to deal with the difficulty of planning, integrating and supporting a network environment that is available, secure, fast and aligned with your organization's objectives.
Progent has been delivering SharePoint consulting services since the first SharePoint product was published more than a decade ago, and Progent has the breadth and depth of technical knowledge to assist businesses of all sizes to design and implement a SharePoint Server 2013 installation and create SharePoint Server 2013 apps that add significant business benefit to your IT investment. Progent's Microsoft-certified consulting team can help your company to assess the business advantages of migrating to SharePoint Server or SharePoint Online from legacy versions of SharePoint or from another collaboration solution; decide whether an on-premises, online or hybrid deployment is best suited for your company; and select the most appropriate version of SharePoint 2013 for your applications. Progent offers full project management outsourcing or can help in individual tasks related to your SharePoint 2013 deployment.
Progentís Co-managed Help Desk service makes it possible for your IT organization to split responsibilities for Help Desk support transparently between your in-house IT staff and Progent's nationwide pool of certified desktop support engineers and matter experts (SMEs). Progentís Help Desk Co-management service is a collaborative support solution built around the leading shared professional services automation platform for handling service requests, ticketing, ownership, status tracking, and reporting.
Progent can assist you to evaluate the many subscription options available with Office 365 and configure your network with Office 365 so you realize maximum business value. Progent supports multi-platform networks that include Windows, macOS, and Linux operating systems. Progent can also help you to build and maintain hybrid solutions that transparently integrate on-premises and cloud resources.
Progent provides several basic types of Call Center services including Microsoft and Cisco Call Center Outsourcing Support Services, Virtual Help Desk Services, and Helpdesk Process Consulting and Staffing Services. Progent is a Microsoft-certified Partner and Progent's Help Desk team of authorized Microsoft and Cisco professionals gives your clients easy access to a reliable technical group with years of experience providing phone support and remote access repair for networks based on Microsoft products. Progent's focus is on earning the support Help Desk a positive reputation as a key contributor to business productivity. Progent's target is to resolve rather than simply record problems.
Progent's background delivering Microsoft .NET support and Microsoft SQL Server help, and Progent's programming experience with Microsoft VBasic, XML, and other developer platforms enable Progent to design specialized mission-critical programs and eCommerce environments that integrate transparently with Dynamics GP/Great Plains Software. Progent's Dynamics GP/Great Plains management reporting consultants can help you create reports that allow you to track your business more thoroughly, turning uncooked information into valuable insights into your company and customers.
Progent is seeking to find fulltime, solutions-oriented Microsoft certified engineers with Microsoft Certified Systems Engineer credentials; Cisco certified network consultants with Cisco CCNP or CCIE credentials; security professionals who have CISSP or CISA or equivalent security certification; and advanced network architecture experts with a background in mobile access, wireless networking, high uptime, workplace recovery, information preservation, and VMware. Progent also is hiring employees who can join our team of desktop service specialists and off-site troubleshooting professionals. In addition, We are looking for experienced managers who can operate effectively in Progent's high-growth, virtual office culture.
Progent offers clients access to consultants who have been awarded some of the IT industry's most prestigious certifications. Progent thinks that customers have the right to be sure that their IT support providers have formal training as well as broad real-world field experience so that Progent's clients can use Progent's support with trust. In many cases, vendor certifications such as the CCIE confers privileges for substantially better vendor assistance than is available to uncertified consultants, allowing Progent to offer customers a better class of IT support. In addition, major certifications such as CISA or ISSAP for IT security can help enterprise customers to demonstrate compliance with regulatory requirements by engaging the assistance of recognized industry experts.
Progent can assist your organization in any facet of your migration to Microsoft Exchange 2019 including deploying Windows Server 2019 Core for hosting Exchange; planning HA architecture for an on-premises, cloud-based or hybrid environment; moving mailboxes; designing and configuring Windows Hyper-V; setting up hardware load balancing; setting up Database Availability Groups (DAGs) with MCDB solid-state caching; setting up Skype for Business 2019 for cloud voicemail; setting up collaboration with SharePoint; updating firewalls; integration with Microsoft Office 365; and setting up Outlook clients.