Configuration Manager 2016 automates application and device provisioning at scale, streamlines compliance settings control, keeps track of network assets, guards against corporate data leakage, performs health monitoring, allows safe end-user self service, and offers a single point of control for managing mixed-operating system networks based on on-prem, cloud-centric, or hybrid deployment models. Progent's Microsoft-certified Configuration Manager 2016 consultants and Azure cloud integration specialists can assist you with any facet of planning, implementing, using and troubleshooting a System Center 2016 Configuration Manager solution for on-premises, cloud-based, or hybrid networks.
ProSight LAN Watch is Progent's server and endpoint monitoring service that incorporates advanced remote monitoring and management technology to help keep your network operating efficiently by tracking the state of critical assets that drive your IT network. When ProSight LAN Watch uncovers a problem, an alarm is sent automatically to your designated IT personnel and your assigned Progent engineering consultant so that any looming issues can be addressed before they can disrupt productivity.
Progent can help you to create, implement and administer a backup plan based on MSP360 Backup software to protect your resources residing on any major public cloud. Progent can provide end-to-end monitoring and management to protect against data loss caused by human miscues, system error, ill-intentioned insiders, and external assaults like ransomware.
Progent's Power BI experts can assist your business to design, deploy, maintain, update or debug your Power BI environment. Progent can also help you to prepare your target data for Power BI visualizations. Progent can help you build and manage an onsite, cloud based, or hybrid architecture for Power BI.
Progent's Microsoft-certified consultants can provide advanced expertise in deploying, managing and troubleshooting all versions of Project Server and can provide a broad variety of affordable online support services based on proven best practices to help businesses of any size to receive all the benefits of this powerful project management solution. Support services offered by Progent include system design, software configuration and upgrades, strategies for safe file and status sharing among local and offsite users, network optimization, and specialized webinar training classes.
Progent's Network Call Center Outsourcing Services for desktop support are intended specifically for small businesses who need fast access to a Help Desk Call Center with professional phone support and full escalation options but who must work within a limited information technology budget. Important components of Progent's Help Desk Outsourcing Support Services are Helpdesk Phone Support, Optional Remote Access Provisioning, System Assessment, Expert Prioritization, Virtual Help Desk Call Center Support, By-the-Minute Billing, and Helpdesk Applications Recommendation and Integration.
Progent's Microsoft-certified Internet Security and Acceleration Server consulting experts have extensive experience creating Microsoft-based security designs for IT networks with multiple locations, remote users, and mission-critical web-based applications. A Progent ISA 2004 Firewall engineer can help your small or mid-size business design and implement a configuration of Microsoft ISA Server 2004 that meets your IT security requirements without limiting your network.
Progent offers customers the services of consultants who have been awarded some of the computer industry's most prized certifications. Progent believes that clients deserve to know that their computer support professionals have accredited training as well as extensive real-world experience so that Progent's customers can use Progent's support with trust. In many cases, vendor certifications like the Cisco Certified Internetwork Experts brings privileges for substantially superior vendor assistance than is offered to non-certified service providers, allowing Progent to deliver customers a better level of IT support. In other cases, major certifications such as CISM or CISSP for IT security can help enterprise customers to show compliance with regulatory demands by using the assistance of recognized industry professionals.
The Certified Information Systems Auditor credential is a globally recognized achievement that signifies expertise in network security audit and control. Accredited by the American National Standards Institute, the CISA credential requires that candidates undergo a comprehensive test given by the ISACA professional association. Progent offers the expertise of a CISA-Premier Cybersecurity audit professional trained to assist businesses in the areas of information systems audit process, information technology enforcement, network assets and architecture lifecycle, IT support, safeguarding of data resources, and disaster recovery preparedness.
With the Catalyst line of switches for small and medium-sized companies, Cisco enables companies to realize the full benefits of adding intelligent services to their networks. Cisco's switch product line allows you to enable features to make your IT network sufficiently available to handle time-critical requirements, expandable to facilitate future growth, safe enough to protect confidential data, and capable of prioritizing and managing all traffic to streamline network operations. Progent's CCIE and CCNP certified consultants can help you pick out and integrate Cisco switches that make sense for your company. Also, Progent's certified security specialists can show you how to develop a strategic security policy and configure Catalyst switches so they help enforce your security strategy. Catalyst switching products that Progent provides expertise for include Cisco's Catalyst 2940 switches, Cisco Catalyst 3750 switches, Catalyst 4948 switches, and Catalyst 6500 switches.
Altaro VM Backup from Hornetsecurity offers small and mid-size businesses a reliable and affordable solution for backing up and restoring Hyper-V and VMware-based virtual machines (VMs). Altaro VM Backup can be deployed in on-premises, remote, distributed, and cloud environments and also enables cost-effective backup to Microsoft Azure storage. Top features include industry-leading Augmented Inline Deduplication to cut backup storage needs, Continuous Data Protection with backup intervals as low as five minutes for minimizing your Recovery Point Objective (RPO), military-grade encryption, granular recovery options for individual files and emails, support for Windows Server Cluster Shared Volumes and for vCenter for managing larger deployments, and support for Microsoft Volume Shadow Copy Service to back up live VMs without downtime. Progent is a certified Altaro partner and offers a wide array of consulting services to help you to design, install, manage and troubleshoot a backup and disaster recovery system powered by Altaro VM Backup software.
Progent's Citrix-certified consultants can assist you to assess the strategic benefits of the various versions of Essentials for Hyper-V, help you to use Citrix management tools with your Hyper-V network, and demonstrate to you how you can deploy Citrix Essentials to enhance the responsiveness, availability, flexibility, and recoverability of your virtual environment while reducing the cost of resources and support and streamlining management processes.
Microsoft Office for Mac allows Apple Macintosh users to receive the benefits of the world's most familiar office productivity applications. Progent's Apple-certified Macintosh experts can help you set up Mac Office on a mixed-platform network that incorporates Apple OS X and Windows platforms so that Macintosh users can take advantage of the latest features in Word, Excel, PowerPoint and Entourage in order to share information and system resources with colleagues who use Microsoft Windows. Progent's consultants have experience with both Apple Macintosh and Windows platforms and can provide service for environments that mix Mac with Windows computers with extensive resource sharing, or networks which carefully limit collaboration between Mac and Windows users.
Progent offers the expertise of CISM Premier security consultants. The Certified Information Security Manager (CISM) committee describes the basic competencies and international standards of skill that information security managers are expected to master. It gives business management the confidence that those who have qualified for their CISM certification possess the experience and knowledge to provide effective security administration and consulting consulting.
Progent's Microsoft-certified consultants have two decades of background providing electronic messaging and integrated email/telephony solutions for businesses. Progent offers economical Exchange Server support services to strengthen email security and virus protection, achieve high availability email, and facilitate remote and mobile email connectivity. Progent's Microsoft Exchange help and support offerings can assist you in planning and implementing a Microsoft Exchange upgrade or a migration from a legacy SMPT server or older Microsoft Email software such as Exchange 5.5 to Exchange Server 2010.
ProSight WAN Watch is a network infrastructure monitoring and management service that makes it easy and affordable for smaller businesses to map, track, reconfigure and troubleshoot their connectivity appliances like routers, firewalls, and load balancers plus servers, endpoints and other networked devices. Using state-of-the-art RMM technology, ProSight WAN Watch makes sure that network maps are kept updated, copies and manages the configuration of almost all devices on your network, tracks performance, and generates notices when issues are discovered. By automating complex management processes, ProSight WAN Watch can knock hours off common chores such as making network diagrams, reconfiguring your network, finding appliances that require critical software patches, or identifying the cause of performance bottlenecks.
Progent's IT outsourcing packages offer affordable network consulting for medium-size corporations. Whether it involves designing system infrastructure, setting up an in-house Help Desk or outsourcing a one, deploying an updated email system, monitoring your system, or building a web-based eCommerce application, outsourcing your network engineering services can smooth out expenses and minimize uncertainties, allowing network service expenses to grow in a more linear and manageable fashion than is possible by assembling a bulky, all-purpose in-house IT staff. Progent's Outsourcing White Paper and flyers explain how Progent can enable you to create a secure and robust network foundation for your vital Windows-powered applications including Windows 2008, Microsoft Exchange Server, and Microsoft SQL Server.
Amazon Marketplace Web Service (Amazon MWS) is a collection of APIs that enables Amazon sellers to streamline their business processes by automating key sales activities including listings, orders, shipments, fulfillment, and finances. By tapping into Amazon's vast online selling environment and automating their sales processes, merchants can broaden their reach, reduce their operating costs, accelerate response time to customers, and increase their profits. Progent's Amazon Marketplace Web Service (Amazon MWS) developers can work with your development staff and provide application programming, workflow integration, project management support, and mentoring to help you cut development time and expedite your ROI.
Progent's disaster recovery support and business continuity engineers can help you create a disaster recovery strategy in case of an IT system catastrophe. Progent can show you how to define a complete disaster recovery plan that incorporates periodic disaster recovery assessments and drills. Progent's Microsoft and Cisco-certified consultants can also show you how to build an affordable, high-availability system solution that takes into account availability issues covering a broad array of network technologies and procedures.
Progent can assist small businesses to migrate any part of their network infrastructure to Microsoft Azure. This can simplify IT administration and lower equipment expense. Azure offers a comprehensive library of cloud services and Progent can help you to evaluate the benefits and restrictions of various cloud computing architectures you can use with Azure. Progent can show you how to manage cloud-based or hybrid cloud and on-premises applications and network infrastructure and make sure you sidestep the typical mistakes small companies make when moving to the cloud. Progent can help you to set up VMs on Azure Virtual Machines, utilize VHD storage with Azure Storage, handle authentication with Azure Active Directory, and create backup-and-recovery services with Azure Backup. Progent can also assist you to configure firewalls and VPN connections and to integrate iPhones and iPads and Android smartphones and tablets.
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Progent's Microsoft-certified failover clustering experts can help businesses to assess the advantages of utilizing Windows Server 2012 clustering technology to build an advanced fault-tolerant/disaster recovery strategy, help your organization to plan and install a Windows Server 2012 system, provide online and on-premises consulting services and technical support for clusters that include physical servers or virtual ones, and show you how to automate the administration of clustered servers.
Progent's Juniper-certified network engineers can help you utilize Junos OS and the Junos platform of network management applications to configure, administer, and monitor Junos-powered devices; migrate to the Junos OS operating system from other Juniper software platforms such as ScreenOS; and upgrade your Juniper routers, switches, and gateways to the latest version of Junos OS.
For mid-size businesses looking for network support, Progent offers a variety of options such as local service, on-line assistance, off-site Help Desk, 24x7 support with automatic network monitoring, temporary staff augmentation, site relocation support, software development, and expert consulting. For medium-size businesses in California or other regions covered by Progent's onsite consultants, Progent offers professional on-premises help for fixing technical issues rapidly and affordably.
The Progent Test and Training Lab at the QTS (formerly Herakles) Colocation Center can be used for piloting line-of-business applications, developing cost-effective system upgrade procedures, assessing and tuning performance, planning or validating disaster recovery solutions, resolving compatibility problems, and establishing training environments for the latest products and technologies. For Progent customers without adequate internal resources to assemble effective pilot environments, Progent's Test and Training Lab reduces capital costs and technical risk and helps keep vital IT projects on schedule.
Cisco's PIX Series firewalls have reached end of life and Cisco may no longer support these devices. Progent still offers technical support for Cisco's PIX 500 firewalls to help you with maintenance and Progent can in addition help you assess if you should adopt more current firewall technology available from Cisco. Progent's Cisco-certified specialists can help you design and carry out a cost-effective upgrade to Cisco ASA 5500-X firewalls based on leading practices.
Progent's Microsoft-certified network engineers can assist your organization to determine the value of Exchange Server 2010 for your business and can help your IT staff to plan and implement a smooth migration to Microsoft Exchange 2010 from Exchange Server 2003 or Exchange Server 2007 that will provide fast return on investment by improving your productivity, lowering the cost of equipment and support, simplifying administration, and integrating your key communications platforms.
NetApp MetroCluster is a high-availability and disaster recovery platform that uses array-based storage clustering along with continual replication to deliver fast, zero RPO disaster recovery between datacenters that are as far as 185 miles away from one another. Progent's team of seasoned network consultants can help you to plan, configure, administer, update, test and troubleshoot a disaster recovery solution based on NetApp MetroCluster. Progent can assist you to choose a topology for your MetroCluster environment that aligns with your technical requirements and IT budget. Progent can ensure you adhere to best practices for configuring your MetroCluster solution by providing help with tasks such as assigning disk pools, arranging aggregate and plexes layout, provisioning FlexVol volumes, setting up NetApp Snapshot, provisioning Cisco and Brocade switches, implementing a tiebreaker mechanism, designing a TCP/IP configuration replication network between your peered clusters, and testing your disaster recovery system to verify adherence with industry standards and government requirements.
Progent's Windows Server 2019 disaster recovery preparedness experts can assist your business to design a disaster recovery solution built around Microsoft's cloud-tested Failover Clustering tools such as Cluster Sets, Storage Replica, Storage Spaces Direct, VM Load Balancing, and Cloud Witness.
Lync 2010 provides Instant Messaging, Presence, voice/video conferencing, desktop collaboration, and both VoIP and public switched telephone network voice communication. Lync 2010 can extend the capability of Exchange Server, SharePoint Server and Office or cloud-based Microsoft 365 and simplify administration through integration with Active Directory. Lync 2010 can also reduce capital and operational costs by doing away with Voice-over-IP hardware and subscription services, PBX gear, or conventional video conferencing technology. Progent's certified unified communications experts offer online and onsite support to help you to manage and troubleshoot your existing Lync Server 2010 deployment or assess the benefits of migrating from Lync Server 2010 to Skype for Business, which is the new version of the product family. Progent can also help your organization to plan and execute a smooth Skype for Business upgrade or a migration to Microsoft Teams.
Progent utilizes the Flexential Tampa data center primarily to deliver private cloud hosting services. Progent maintains a group of IT consultants located in the vicinity of Tampa, and Progent also offers remote support from Progent's countrywide roster of Microsoft-certified experts, Cisco-certified CCIE network infrastructure engineers, CISM and CISSP-certified security experts, Hyper-V and VMware specialists, and senior DRBC preparedness consultants. Progent can also assist you to design and carry out a migration to the Flexential facility with services like planning solution configuration, specifying hardware, system configuration and validation, debugging, setting up online management, and educating your network staff.
Progent's Co-managed Call Center service makes it possible for your business to share the load for Help Desk support transparently between your IT staff and Progent's roster of seasoned desktop support technicians and subject matter experts (SMEs). Progent's Co-managed Help Desk service is an advanced service desk solution based on ConnectWise Manage, the top shared PSA platform for handling service requests, ticket lifecycle, ownership, progress tracking, and reporting.
Progent's Technical Response Center (TRC) provides nationwide extended hours remote troubleshooting for networks powered by Windows and Cisco products and technologies. Progent's Microsoft and Cisco-Premier service professionals offer after-hours telephone support and online secure computer access to isolate and repair technical problems rapidly and economically. The scope of technical expertise represented by Progent's team of country-wide support professionals allows Progent to escalate even the toughest network issues to competent specialists as needed. For urgent problems, the Technical Response Center endeavors to respond to your call for service in less than one hour.
Progent can help your business in all phases of your upgrade to Exchange 2016 such as designing high availability infrastructure for a local, Microsoft cloud connected or hybrid deployment; server and CAL licensing compliance for Exchange 2016 Server and Windows Server 2012 R2; moving mailboxes; Windows Hyper-V design; specifying storage capacity required for your virtual machines (VMs), databases and log files; configuring HLB for fault-tolerant CAS services; planning, building and testing Exchange and Windows Servers and DAG groups; integration with SharePoint; updating the firewall; resolving SSL issues; performing client remediation with Office 2010 or greater or Microsoft 365; and configuring Outlook on the web.
Network monitoring commonly consists of tracking a network's resource utilization to help identify data traffic backups or troubleshoot hardware or program issues. Nagios and Multi Router Traffic Grapher (MRTG) are powerful, license-free network monitoring utilities that run under Linux or UNIX and can be used to monitor multi-OS networks where UNIX and Windows coexist. Progent's system support engineers can show you how to use both these tools to tune and repair your network. Progent's Linux consulting services provide small businesses and developers help with administering and servicing UNIX and Linux systems that work with Microsoft-based products.
Progent's high availability interoffice connectivity and 24x7 network connection engineers can help small companies achieve zero-downtime Interoffice connectivity via redundant networks with automatic failover. Progent's CCIE engineers can design and deploy ultra-reliable Inter-office networks based on fault tolerant EIGRP routers or fault tolerant OSPF deployment of Cisco routers. Progent can demonstrate how multi-path connectivity and automatic fail-over can provide affordable non-stop interoffice connectivity.
Progent's Microsoft-certified engineers can deliver affordable online and onsite support to implement your upgrade to Microsoft Exchange Server 2010, produce thorough documentation of your new messaging environment, educate your network support team and end users to get them up to speed rapidly on Exchange 2010, and provide ongoing administrative consulting and technical help. Progent can also assist you to upgrade from Exchange Server 2010 to Exchange 2013 or Exchange Server 2016.
Our Experts Team provides consulting in important technologies including Macintosh integration and applications; Support for Linux-powered, UNIX, and Sun systems; MRP, Enterprise Resource Planning, or CRM customization; Mission-critical and vertical application support; CIO, management information analyst, and project logistics services; Custom program development and deployment; Web, electronic business, EDI, and client portal design and integration; DBM support and performance help; Business information expertise; and Telecom systems support.
Progent's Technical Response Center provides national extended hours remote help for information systems based on Windows and Cisco technology. Progent's Microsoft and Cisco-Certified service experts provide after-hours phone help and online direct computer connection to troubleshoot and repair network problems quickly and affordably. The scope of IT experience available from Progent's staff of country-wide service engineers makes it possible to escalate even the most difficult problems to qualified specialists as required. For critical problems, the Technical Response Center tries to answer your call for support within one hour.
Microsoft has made a strong effort to enable transparent hybrid networks that integrate Microsoft 365 Exchange Online and local Exchange systems. This allows you to have certain mailboxes hosted on your physical datacenter and other mailboxes resident on Microsoft 365. Progent's certified Exchange consultants can help your organization with any facet of planning, implementing and troubleshooting your hybrid Exchange solution. Progent's Exchange specialists can provide as-needed support to help you resolve challenging technical bottlenecks and also offer comprehensive project management outsourcing or co-sourcing to ensure your hybrid Exchange solution is carried out on time and within budget.
Progent's Ekahau-certified Wi-Fi experts can help you to plan, deploy, enhance, manage and debug a Wi-Fi solution optimized for your environment. Progent offers online or on-premises expertise for Ekahau Pro for predictive Wi-Fi design and Ekahau Sidekick for on-premises RF signal analysis.
Progent's Technical Response Center offers national remote help for Windows and Cisco-based small office information networks. Progent's Microsoft and Cisco-Premier service experts provide phone support and online direct computer connection to troubleshoot and repair technical problems rapidly and affordably. The scope of IT expertise available from Progent's staff of nationwide service engineers allows Progent to escalate even the most difficult network issues to qualified experts as required.
Progent's experienced Cisco IT security consultants offer expert PIX and ASA Firewall consulting services including architecture, configuration, and management of Cisco firewall and Cisco security technology. The PIX and ASA Series of Cisco firewalls delivers robust user and application policy enforcement, mutlivector attack protection, and safe access services. Ranging from compact, easy-to-install desktop appliances for small and home businesses to scalable enterprise-level products, Cisco PIX and ASA Firewalls offer advanced security, performance, and excellent availability for IT systems of any size. PIX and ASA Firewalls are based on a proven, purpose-built operating system, minimizing possible OS-specific security gaps.
System Center 2016 Data Protection Manager (SCDPM 2016) offers automatic backup and simplified restore functions for Microsoft-based networks. SCDPM 2016 offers application-aware protection for critical platforms such as Microsoft SQL Server, Exchange Server and SharePoint, backs up Windows and Linux virtual machines, supports virtual machines running on Hyper-V and VMware, and integrates seamlessly with Azure for cloud-based backup and recovery. Progent's Microsoft-certified experts can assist organizations of all sizes to design, deploy, manage, and troubleshoot an enterprise-wide backup/recovery system built around SCDPM 2016. Progent can help you to upgrade from a previous release of Data Protection Manager or from an outdated system, and Progent can tune your SCDPM 2016 ecosystem for on premises, colocated, cloud-based or hybrid deployment models. Progent offers remote or onsite support and can deliver as-needed expertise to help you through challenging issues or deliver end-to-end project management or co-management services to make sure you complete your Data Protection Manager 2016 deployment on schedule and on budget.
Microsoft SQL Server 2000 is a rich, Web-enabled database and data analysis solution that opens the door to the fast creation of a new generation of high-end applications that can provide your company a critical competitive edge. SQL Server features core support for XML and the ability to communicate across the Internet and outside the firewall. The experience of Progent's certified SQL Server 2000 consultants, averaging more than over 10 years of work supporting Microsoft technology, ensures you success in designing, deploying and administering Microsoft SQL Server solutions that are seamlessly connected with other applications based on Microsoft's .NET environment.
The current ASA 5500-X Series of firewalls with Firepower Services deliver significantly more value than Cisco's legacy PIX and ASA 5500 firewalls and have superseded the ASA 5500 and PIX firewalls for new deployments. Progent's Cisco-premier CCIE network consultants can assist you to maintain your legacy PIX or Cisco ASA 5500 firewalls and migrate to ASA 5500-X firewalls with Firepower Services. Progent can also assist your company to design, configure, optimize, administer and troubleshoot firewall environments based on Cisco ASA 5500-X firewalls with Firepower Services.
Progent offers the expertise of CISM Premier security professionals. The Certified Information Security Manager (CISM) organization defines the core competencies and international standards of skill that information security professionals are required to master. CISM provides executive management the confidence that those who have earned their CISM credential possess the background and knowledge to deliver efficient security administration and consulting services.
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Progent's network professionals can assist you to analyze the possible advantages of Hyper-V-powered virtualization for your company, conduct test implementations to verify Hyper-V's compatibility with your production applications, evaluate your network and server infrastructure for smooth operation with virtual server solutions, help you in moving to Microsoft Windows Server 2008 and configuring Windows Hyper-V, train your network management staff to monitor and administer Hyper-V, offer expert consulting support for enhancing the protection of your virtual machines, design and validate business continuity processes that maximize network availability, and deliver ongoing consulting and technical support including low-cost remote repair and comprehensive Help Desk services.
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Microsoft Windows Server 2008 R2 features high levels of performance, security, fault tolerance, expandability, and versatility that improve productivity of local, remote, and mobile workers. Progent's Microsoft-certified professionals can deliver cost-effective remote engineering, troubleshooting, and training services to assist you to design, implement, and manage Windows Server 2008 R2 in order to add substantial strategic value to your information system.
Progent is a dealer and consulting firm for SentinelOne's Singularity product family, a subscription-based, cloud-centric threat management platform that includes machine learning technology and advanced services to provide cutting-edge endpoint detection and response.
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Progent can assist your business in all phases of your upgrade to Exchange Server 2016 such as planning high availability (HA) infrastructure for an on-premises, Microsoft cloud connected or hybrid environment; server and CAL licensing compliance for Exchange and Windows Server 2012 R2; moving mailboxes; Hyper-V strategy; determining mass storage requirements for your VMs, databases and log files; configuring HLB for high-availability client access services; planning, configuring and testing Exchange Servers and Windows Servers and DAG groups; integration with SharePoint Server or SharePoint Online; preparing your firewall; creating SSL certs; providing client integration with Office desktop or Microsoft 365; and setting up Outlook on the web.
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Progent's Microsoft certified consultants can offer small and medium size businesses expert Microsoft SQL Server support. Microsoft SQL Server is a comprehensive, web-ready database and data analysis package that opens the door to the rapid development of advanced business programs that offer your business a competitive edge. SQL Server provides core support for XML and can query across the Internet and beyond the corporate firewall. In addition to offering expertise, support and problem solving services, Progent's SQL consultants can help you get the most out of Microsoft SQL Server Reporting Services and Microsoft SQL Server Business Intelligence to enhance the productivity of your information network. Progent can also help you migrate from older editions of Microsoft SQL Server to Microsoft SQL Server 2005.
Progent's ProSight Active Security Monitoring (ASM) is an endpoint protection solution that incorporates next generation behavior analysis technology from SentinelOne to guard endpoint devices and servers and VMs against modern malware attacks like ransomware and file-less exploits, which routinely evade traditional signature-based AV tools. ProSight ASM safeguards local and cloud-based resources and offers a unified platform to manage the entire threat progression including protection, infiltration detection, containment, cleanup, and forensics. Key capabilities include single-click rollback using Windows Volume Shadow Copy Service (VSS) and automatic network-wide immunization against newly discovered threats.
Cisco's wireless IP phones are hardened Wi-Fi devices designed for workers who are on the move within office, hospitality, retail or other venues where management requires portable phones that provide more administrative control, security and durability than is achievable with the Bring-Your-Own-Device style of workplace communications. Successful integration of Cisco's wireless IP phones typically requires that you configure and optimize many components of your wireless environment including wireless access points, routers, Cisco wireless LAN controllers, and call management software. Progent's certified experts can provide remote and onsite assistance to help you build and administer a Cisco wireless IP phone deployment by delivering services that can range from troubleshooting the configuration of a wireless IP phone or AP to providing comprehensive project management outsourcing or co-sourcing for modernizing the wireless infrastructure of an entire campus.
Progent imposes no minimum charge and requires no monthly commitment for services delivered during normal business hours. Progent's one-minute granularity avoids large invoices for quick solutions so you will not be tempted to allow less critical problems to stay unaddressed.
Progent's Wireless Consulting Services provide a convenient, affordable way for companies of any size to configure, manage, monitor and troubleshoot advanced wireless connectivity technology. For 802.11n and the latest 802.11ac Wi-Fi environments, Progent can help you design and deploy hardware such as Cisco's Aironet and Meraki wireless access points and wireless network controllers. For wireless messaging and web-based business applications, Progent supports Apple iPhones, Apple iPads, Google Android smartphones, and Windows phones and tablets.
E-Mail Guard is a comprehensive service for blocking spam and viruses. E-Mail Guard handles the protection and administration of company email by offering constantly updated spam and virus blocking, policy management, content testing, and protection against email-based DHA and Distributed Denial of Service attacks. E-Mail Guard also includes monitoring, management and analysis utilities plus outgoing email testing to let you fix your email system and specify and enforce company email policy.
ProSight LAN Watch is Progent's server and desktop monitoring service that incorporates state-of-the-art remote monitoring and management techniques to help keep your network running efficiently by checking the state of vital assets that drive your IT network. When ProSight LAN Watch detects an issue, an alarm is transmitted immediately to your designated IT personnel and your assigned Progent engineering consultant so any potential problems can be addressed before they have a chance to disrupt productivity.
Progent's ProSight Active Security Monitoring (ASM) incorporates cutting edge behavior-based machine learning tools from SentinelOne to guard endpoint devices and physical and virtual servers against recognized and zero-day ransomware variants like Ryuk, Maze, Sodinokibi, Netwalker, Conti or Egregor.
Progent's Microsoft-certified Internet Security and Acceleration Server consultants have long experience developing Microsoft ISA Server-based security solutions for information systems with many offices, mobile users, and mission-critical web applications. Progent's Microsoft Firewall experts can help your small business in planning and implementing an installation of ISA 2000 Server or ISA 2004 Server that meets your network protection needs without adversely limiting your IT system accessibility. Progent's consulting professionals can help you upgrade from Microsoft Proxy Server from Microsoft ISA 2000 to ISA 2006 Enterprise Edition Server or ISA 2006 Standard Edition Server.
Progent has created several network security service bundles intended to provide larger institutions an independent and comprehensive security audit from a team of certified security consultants. All Progent's security assessment packages feature a collection of services like automated scans from within and from beyond your company security perimeter, expert interpretation of captured data by certified security consultants, creation of a paper explaining the results, plus an interactive high-level executive summary and an in-depth interactive outbrief for internal IT administrators.
Progent is convinced that a well architected and implemented network is a crucial factor for enabling a firm's growth, and Progent applies this belief in our corporate system infrastructure. We have built a zero-downtime virtual office network that allows our staff consultants and certified contractors to deliver fast and efficient support, collaborate easily on complex projects, and experience professional and personal maturity by acting as a member of an exciting business ethos of personal drive and independence.
Lync Server 2013, now called Skype for Business, enables businesses of all sizes to create a manageable and protected communications ecosystem that supports the modern BYOD computing model with instant messaging, real-time presence, audio/video and web conferencing with application sharing, as well as IP and PSTN calling across a broad assortment of stationary PCs and mobile clients. Progent's certified Lync Server 2013 experts and network architects can assist you to assess the advantages of Lync 2013, design an in-house, cloud-based (with Lync Online) or mixed topology suitable for your present and long-term goals, implement Lync 2013 in a way that expedites your ROI, and provide custom online and onsite training to your IT staff and users. Progent has expertise in key pieces of a Lync Server 2013 solution that include Windows Server, SQL Server and Exchange, and Progent can assist your organization to combine Lync Server 2013 with popular Microsoft 365 applications such as Outlook clients and PowerPoint.
Progent's certified consultants can help your company to evaluate Windows 7 to verify application compatibility and to check its speed and stability running with your applications. Progent's consultants can also show you how to estimate the potential business value of moving to Microsoft Windows 7. If you decide that Microsoft Windows 7 makes sense for your business strategy, Progent can help you to plan and implement a non-disruptive deployment of Windows 7 from a previous version of Microsoft Windows.