Quick, Affordable Remote Network Assistance for Concord, California Small Businesses
For more than two decades, Progent has specialized in delivering world-class IT support to customers with small-company IT budgets. Progent has built a unique support system that features a streamlined, seamless virtual office infrastructure, sophisticated remote troubleshooting tools, a substantial team of consultants accredited in a wide range of technical disciplines, a Help Desk Call Center service model that maximizes efficiency and ensures follow-through, a worldwide group of on-line support experts, in-person support dispatching for the majority of most zip codes in the U.S., and a corporate ethos committed to resolving network problems in the shortest time and at the lowest cost to clients.

For medium-size and enterprise companies, Progent can provide co-sourcing and project management support to supplement the technical skills of your in-house IT service team. This can reduce expenses and help meet schedules for big IT initiatives such as application development, disaster recover/business continuity preparedness, security evaluations, office consolidations, or technology migrations.

Progent can in addition offer the services of certified consultants to assist your business to plan and implement a sensible cloud strategy.

Main Practice Areas Serviced by Progent for Concord, California Businesses
A Microsoft-certified Partner computer support company that maintains a world-class group of Cisco CCIE network experts and Apple certified engineers, Progent offers urgent troubleshooting and low-cost online consulting to Concord, CA companies for a wide array of computer technologies such as:

Support Delivery Alternatives for Concord, California Businesses
Progent offers a variety of alternatives for providing small and midsize companies and local governments with cost-effective computer services for technical support, consulting, hosting services, and IT management outsourcing. Progent's paradigm for providing network support is based on the Call Center operational structure familiar to big IT support groups. Progent's Contact Center Support Mechanism promotes fast support, comprehensive service documentation, consistent follow-through, and strict cost monitoring for a range of network service delivery modes that include online repairs, in-person help, high-end consulting, as well as server and application hosting.

  • Remote Support
    Progent’s Technical Response Center provides urgent and scheduled online support for Windows, Linux, Apple OS X, and Cisco-powered systems in the United States and worldwide. Progent's seasoned support experts can assist customers to analyze and fix network issues without the expense or time loss of on-premises support visits. The background of Progent's IT consultants allows them to resolve the majority of IT issues quickly. For the toughest problems, Progent's breadth of expertise makes it possible to escalate support calls to advanced subject matter experts. Progent offers a streamlined, web-accessible signup procedure for new clients to address emergency situations and Progent charges by the minute with zero sign-up fees or minimums, so you are invoiced only for the assistance you get. Experts available online include Cisco-certified CCIEs, Microsoft-Premier MCSE consultants, and CISA-certified security engineers. Learn additional details about Progent's remote computer troubleshooting expertise.

  • Onsite Support
    Progent provides on-site technical support for signed-up customers in larger cities in the U.S. Progent's on-site service technicians can work in tandem with Progent's remote support experts to give small and midsize companies the optimal solution: in-person service professionals when you need them as well as the on-line expertise of Progent's seasoned team of network engineers, security professionals, and business application programmers. The response time for in-person service visits is typically under 24 hours. Progent requires no start-up or retainer charge for registering as a Progent client for on-premises service. Find out more details concerning why to sign up for Progent's onsite network support.

  • Help Desk
    Progent's Standard Help Desk Services provide smaller businesses an end-to-end service desk solution that handles all aspects of online desktop technical support from initial requests through trouble ticket generation, remote desktop control, status tracking, problem solving, and management reports. Progent provides call desk services at a significant discount from Progent's regular Level 1 desktop service rates, and Progent offers the option of rapid as-needed escalation to subject matter experts to handle complex issues. For details, visit Online Help Desk Services for Small Businesses.

  • Consulting Services
    Progent provides small and midsize companies budget-friendly availability of world-class consultants who can provide help with critical technologies such as
  • Windows Server 2019 migration services, Microsoft Windows 2016 Hyper-V hybrid cloud/on-premises solutions, Windows Server expertise, Cisco network design, company-wide network security engineering, fault tolerant it system engineering, virtualization strategies, plus configuration, customization and training for small business software including financials, ERP and MRP, reporting, CRM, and productivity packages. Progent can help with one-time projects including site relocations and major software upgrades, extended projects such as management analytics application development and support, relational database application programming and administration services, and web development, on-going support including Microsoft System Center 2012 Operations Manager (SCOM 2012) support and Operations Manager 2016 consulting services for IT infrastructure health monitoring and system administration, or emergency response such as disaster recovery and virus cleanup.

  • Application Hosting
    Progent can host vital business applications like Microsoft Exchange Server and Microsoft SQL Server to provide small businesses with higher degrees of availability, protection, and recoverability than is possible with the class of internal data center that is achievable for the majority of small and midsize organizations. Because Progent utilizes the same data centers that host the gear of some of the world's largest information technology organizations, Progent can eliminate the cost of creating and maintaining the systems needed for world-class cooling, power failover, and redundant Internet connectivity. For hosted application servers, Progent can also ensure that patches and service packs remain current, security and efficiency is continually monitored, and systems are regularly archived and available for complete and prompt restoration. Find out more about Progent's hosting services for Exchange Server and other critical applications.

  • Private Cloud Hosting
    Progent's Private Cloud hosting service offers comprehensive hosting services for all of a small or midsize organization's production servers in a setting that not only delivers the top level of dependability and extensibility but that is also easy for clients to migrate to another service firm or to move internally whenever your business situation warrants it. Progent's Private Cloud hosting is structured around mature virtual server technologies that permit businesses with multi-vendor networks to benefit dramatically on the costs of hardware, system support, and network management while achieving enterprise-class reliability and an unparalleled level of vendor flexibility. Unlike conventional SaaS hosting offerings, Progent's Private Cloud Hosting Service covers all server-based applications in a single centrally managed solution, can support the mixed- OS and loosely standardized networks typical of smaller companies, and retains control of the software licenses in the client's possession so that moving to a new virtual host is fast, reliable, and affordable. This eliminates ending up a prisoner of a specific hosting service while still offering all the cost savings related to ASP and SaaS hosting alternatives.

  • Hybrid Cloud Migration Support
    Progent offers expert remote consulting to help businesses of all sizes connect their IT infrastructure with popular public cloud platforms including Microsoft Azure and Amazon Web Services (AWS). Progent can help you to design and manage cost-effective ecosystems that can include Windows and Linux systems and applications in either cloud-centric solutions or in hybrid topologies that seamlessly combine local IT assets along with cloud services. To help you to incorporate public clouds with physical datacenters, Progent can provide a variety of cloud migration support services that include Office 365 integration with on-premises Exchange, Microsoft Azure design and integration consulting, Amazon AWS cloud migration, and Amazon Web Marketing Service development and debugging. Progent has over 15 years of background providing advanced consulting services online, and Progent can help you complete your cloud migration initiatives on schedule and affordably.
Progent's Low-Cost Managed Services for Outsourcing Network Management
Progent's low-cost ProSight series of network monitoring and management services is designed to provide small and mid-size organizations with enterprise-class support and cutting-edge technology for all facets of information assurance. Managed services available from Progent include:
  • ProSight Active Security Monitoring (ASM): Endpoint Protection and Ransomware Defense
    Progent's ProSight Active Security Monitoring is an endpoint protection (EPP) solution that incorporates next generation behavior machine learning tools to guard endpoints as well as servers and VMs against modern malware assaults like ransomware and email phishing, which easily evade legacy signature-based anti-virus tools. ProSight Active Security Monitoring safeguards on-premises and cloud-based resources and offers a unified platform to automate the entire threat progression including filtering, detection, mitigation, cleanup, and post-attack forensics. Top capabilities include single-click rollback with Windows Volume Shadow Copy Service and real-time system-wide immunization against new attacks. Learn more about Progent's ProSight Active Security Monitoring (ASM) endpoint protection and ransomware recovery.

  • ProSight Enhanced Security Protection: Unified Physical and Virtual Endpoint Protection
    ProSight Enhanced Security Protection (ESP) services offer ultra-affordable multi-layer protection for physical and virtual servers, workstations, mobile devices, and Exchange Server. ProSight ESP utilizes contextual security and advanced machine learning for round-the-clock monitoring and reacting to cyber threats from all attack vectors. ProSight ESP delivers firewall protection, penetration alarms, endpoint management, and web filtering through leading-edge technologies packaged within one agent managed from a unified console. Progent's data protection and virtualization consultants can help you to plan and implement a ProSight ESP deployment that addresses your organization's specific needs and that allows you prove compliance with government and industry data security standards. Progent will assist you define and implement policies that ProSight ESP will enforce, and Progent will monitor your IT environment and react to alarms that call for immediate attention. Progent can also assist your company to install and verify a backup and restore solution such as ProSight Data Protection Services (DPS) so you can recover rapidly from a potentially disastrous cyber attack like ransomware. Learn more about Progent's ProSight Enhanced Security Protection (ESP) unified endpoint protection and Exchange email filtering.

  • ProSight DPS: Managed Backup
    ProSight Data Protection Services provide small and mid-sized businesses a low cost and fully managed solution for reliable backup/disaster recovery. Available at a fixed monthly cost, ProSight DPS automates and monitors your backup activities and enables rapid recovery of critical files, apps and virtual machines that have become lost or damaged as a result of component breakdowns, software glitches, natural disasters, human mistakes, or malware attacks like ransomware. ProSight DPS can help you protect, retrieve and restore files, folders, applications, system images, as well as Microsoft Hyper-V and VMware virtual machine images. Important data can be protected on the cloud, to an on-promises device, or to both. Progent's cloud backup consultants can provide advanced support to set up ProSight DPS to be compliant with regulatory requirements such as HIPPA, FIRPA, PCI and Safe Harbor and, when necessary, can help you to restore your critical information. Read more about ProSight Data Protection Services Managed Cloud Backup and Recovery.

  • ProSight WAN Watch: Infrastructure Remote Monitoring and Management
    Progent’s ProSight WAN Watch is an infrastructure monitoring and management service that makes it simple and affordable for smaller organizations to map out, track, optimize and debug their connectivity hardware such as routers and switches, firewalls, and access points plus servers, endpoints and other devices. Using cutting-edge Remote Monitoring and Management (RMM) technology, ProSight WAN Watch ensures that network diagrams are always updated, copies and displays the configuration information of virtually all devices connected to your network, monitors performance, and generates alerts when potential issues are discovered. By automating complex management processes, WAN Watch can knock hours off common chores such as network mapping, expanding your network, locating appliances that need important software patches, or isolating performance issues. Find out more details about ProSight WAN Watch network infrastructure monitoring and management consulting.

  • ProSight Email Guard: Spam Filtering, Data Leakage Protection and Email Encryption
    ProSight Email Guard is Progent's email security solution that incorporates the technology of leading information security companies to deliver centralized control and world-class protection for all your inbound and outbound email. The powerful architecture of Progent's Email Guard managed service integrates cloud-based filtering with an on-premises security gateway appliance to provide advanced defense against spam, viruses, Denial of Service (DoS) Attacks, Directory Harvest Attacks, and other email-based malware. The cloud filter acts as a preliminary barricade and blocks most unwanted email from making it to your security perimeter. This decreases your vulnerability to external attacks and saves network bandwidth and storage space. ProSight Email Guard's onsite gateway device provides a deeper level of analysis for inbound email. For outbound email, the on-premises security gateway provides AV and anti-spam filtering, DLP, and email encryption. The onsite security gateway can also help Exchange Server to monitor and protect internal email that originates and ends within your corporate firewall. Learn more about Progent's Email Guard spam filtering, virus blocking, content filtering and data loss protection.

  • ProSight LAN Watch: Server and Endpoint Monitoring and Management
    ProSight LAN Watch is Progent’s server and desktop monitoring service that uses advanced remote monitoring and management (RMM) technology to help keep your IT system running at peak levels by checking the state of vital computers that power your business network. When ProSight LAN Watch uncovers an issue, an alarm is sent immediately to your designated IT management personnel and your assigned Progent consultant so that all potential issues can be addressed before they can disrupt productivity Find out more details about ProSight LAN Watch server and desktop remote monitoring consulting.

  • ProSight Virtual Hosting: Hosted Virtual Machines at Progent's Tier III Data Center
    With ProSight Virtual Hosting service, a small business can have its key servers and apps hosted in a protected Tier III data center on a high-performance virtual host configured and maintained by Progent's IT support professionals. Under the ProSight Virtual Hosting service model, the client owns the data, the OS platforms, and the apps. Because the system is virtualized, it can be moved immediately to a different hardware solution without requiring a time-consuming and technically risky configuration procedure. With ProSight Virtual Hosting, you are not locked into a single hosting provider. Learn more about ProSight Virtual Hosting services.

  • ProSight IT Asset Management: Network Infrastructure Documentation and Password Management
    Progent's ProSight IT Asset Management service is an IT infrastructure documentation management service that makes it easy to capture, maintain, retrieve and protect data related to your IT infrastructure, processes, business apps, and services. You can instantly locate passwords or IP addresses and be warned automatically about upcoming expirations of SSLs ,domains or warranties. By cleaning up and organizing your network documentation, you can save up to half of time spent looking for vital information about your network. ProSight IT Asset Management includes a common location for holding and sharing all documents related to managing your network infrastructure like standard operating procedures and How-To's. ProSight IT Asset Management also supports advanced automation for collecting and associating IT information. Whether you’re planning improvements, performing maintenance, or responding to a crisis, ProSight IT Asset Management gets you the information you need as soon as you need it. Find out more details about ProSight IT Asset Management service.
ProSight Network Audits
Progent's ProSight Network Audits are a fast and low-cost way for small and medium-size organizations to get an unbiased evaluation of the health of their IT system. Powered by some of the top remote monitoring and management tools in the industry, and overseen by Progent's world-class group of information technology professionals, ProSight Network Audits show you how closely the configuration of your core infrastructure assets conform to industry leading practices. The Basic and Advanced versions of ProSight Network Audit services are available at a low, one-time cost and deliver immediate ROI like a cleaner Active Directory environment. Both versions also include one year of advanced remote network monitoring and management (RMM). Advantages can include easier network management, better compliance with government and industry security regulations, higher utilization of IT assets, quicker troubleshooting, more dependable backup and restore, and higher availability. Read more information about ProSight Network Audits IT infrastructure assessment.

Progent's ProSight Ransomware Preparedness Report Service
Progent's ProSight Ransomware Preparedness Report is an affordable service based on a brief discussion with a Progent backup/recovery consultant. The fact-finding interview is intended to help assess your organization's preparedness to block or recover rapidly after an attack by a ransomware strain such as Ryuk, WannaCry, NotPetya, or Hermes. Progent will consult with you directly to gather information about your existing security profile and backup platform, and Progent will then deliver a written Basic Security and Best Practices Report describing how you can apply best practices to build an efficient AV and backup/recovery environment that aligns with your business requirements. For more information, visit The ProSight Ransomware Preparedness Report.

Why Progent Offers the Smart Choice for Concord, California Small Businesses
Progent's staff size, depth of information technology skill, and familiarity with enterprise network support enable small and midsize businesses to sidestep the problems related to over dependence on thinly staffed service organizations or individual engineers.

Teaming with Progent allows your small business to:

  • Avoid Excessive Reliance on Individual Support Consultants
    For IT support, smaller businesses often rely excessively on freelance engineers. Though individual support providers carry lower overhead than larger support organizations and can typically charge nominally smaller rates, individuals are often spread too thin to respond rapidly to urgent network problems. If an independent engineer is busy with different customer, sick, on travelling, or in class, the absence of replacement personnel may require your business to wait for assistance during an emergency. As your small business expands, system downtime or difficulties with critical programs become more expensive. The money you thought you were saving on an independent consultant can evaporate fast because of lower productivity. Also, when independent engineers confront unfamiliar problems, the unavailability of a big engineering group to count on for assistance forces them to train in place while your business ends up footing the bill for their continuing education.

  • Gain Access to Expertise in Sophisticated Network Solutions
    The majority of small service firms or independent engineers specializing in small business network consulting may excel at providing connect-the-dots fixes but don't have the background to deal efficiently with complex network environments that have a variety of operating systems, multiple locations, VoIP implementations, remote clients, integrated accounting and operational applications, data-driven web sites, and specialized line-of-business applications. Progent's background with global companies and Progent's extensive team of specialists can be valuable to your business because enterprise environments are characteristically complicated, integration issues demand in-depth knowledge in numerous technical disciplines, and reaching a high degree of robustness, reliability, and protection requires enterprise-tested leading practices.

  • Create a Firm Foundation for Growth
    Small companies often start with a network implemented on a tight budget. Lacking a proper architecture, a series of improvised fixes commonly get thrown on top of a tenuous structure. As a company grows, stability and expandability issues can undermine the success of the business. Such networks need thorough assessment, smart strategic analysis, and broad-based experience to upgrade to an IT environment that will act as the reliable basis to meet current business requirements and ease future expansion.

  • Work with Solution Consultants, Not Resellers
    Small companies require guidance and education to navigate through an increasingly complex array of technology alternatives offered for accelerating business growth and enhancing productivity. Businesses do not need an IT engineer or service firm that attempts to sell them a product. Progent avoids conflicts of interest by not selling hardware and software. Progent offers consulting and services only. This allows Progent to align consulting support with the genuine interests of clients. Mixing IT support and product reselling can result in a conflict where the recommended solution is built around a preselected vendor instead of being driven by the actual needs of a customer.

How to Contact Progent
If your Concord, California business wants to contact Progent for network outsourcing, consulting, or tech support, call 800-993-9400 or refer to Contact Progent.

Fast Remote Technical Assistance
For fast remote help, you can call Progent's Technical Response Center toll-free at 1-866-PROGENT (866-776-4368).



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Baltimore Towson Worldwide MCSE MCSA MCDBA MCIPT MCA Consultant Home Based Virtual Office Security Consulting Part-Time Job Port of Baltimore
BlackBerry BES Server Express Services BlackBerry Enterprise Server Express Integration Services
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CCIE Expert Certified SPA500 Series IP Phone Outsourcing Cisco VoIP phones Online Technical Support
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When conducting IT tasks for corporate clients, Progent follows a phased methodology driven by specified milestones so as to achieve financial, scheduling and technical goals while minimizing productivity disruption. Progent's Enterprise Services Project Methodology follows accepted project management procedures based on the leading practices defined by the Microsoft Solutions Framework Project methodology which specifies requirements definition, architecture recommendations, test models, design tuning, and professional deployment. All facets are documented to make available a detailed summary of technical services delivered and to help in downstream system maintenance.

CISA Certified Security Audit Consultant Services Security Audit Technology Professional
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Microsoft Dynamics GP 2015 R2 features a revamped architecture that improves cloud integration, works with popular smart phones and tablets, allows single sign-on with Microsoft Azure AD, and tightens security. Microsoft Dynamics 2015 R2 also streamlines reporting, includes new Workflows, expands the Web Client, and delivers over 100 improvements to its library of applications. Progent's Microsoft-certified consultants have the depth and breadth of knowledge and hands-on experience to resolve the many technical and business challenges involved with upgrading to Microsoft Dynamics GP 2015 R2 and can assist your organization to perform a smooth migration that will optimize the return on your investment in this mission-critical platform.

Catalyst 3560 Switch Onsite Technical Support Catalyst 3850 Switch Specialists
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Progent's Juniper-certified network engineers can help you utilize Junos OS and the Junos platform of network management applications to configure, administer, and monitor Junos-powered devices; migrate to the Junos OS operating system from other Juniper software platforms such as ScreenOS; and upgrade your Juniper routers, switches, and gateways to the latest version of Junos OS.

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Progent's Cisco-Premier network consultants can show you how to use Cisco's network management utilities along with a variety of specialized third-party applications to create a comprehensive network management solution to keep your environment operating reliably, fully utilize limited resources, protect your data, revive rapidly from hardware failure or malicious attacks, and enable you to expand or repurpose network resources sensibly and economically as your company grows.

Cisco Help Center Server Help Raleigh Durham Cary
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Engineers for Network Security Assessment
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Progent offers special network security packages intended to deliver larger institutions an impartial and comprehensive security evaluation from a group of certified security engineers. All Progent's security assessment packages incorporate a collection of procedures like automated scans from within and from outside the company firewall, professional analysis of scan results by accredited security engineers, production of a paper explaining the findings, plus an interactive concise executive outbrief and a detailed interactive review for in-house network managers.

Citrix Stage Manager Consultants Citrix Disaster Recovery Support Services
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Exchange 2007 Edge Server Configuration
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Progent's expert support team can help you define and deploy a smooth in-place Exchange Server 2007 migration strategy that avoids productivity downtime, simplifies long-term service demands, and makes your Exchange Server 2007 easy to manage. For complicated multi-server or multi-location upgrades, Progent has the experience to complete your move quickly and economically. Progent's Exchange Server 2007 support, repair, and design services include assistance with the integration of outside vendor enhancements of Microsoft Exchange 2007 Server and the design of unified messaging implementations based on Exchange Server 2007.

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Progent offers small businesses two ultra-affordable security evaluation packages that provide, at a preset fee, remotely administered inventory scans of your security profile which are analyzed by certified security engineers who assess the results of the scan, deliver objective summaries of your existing security vulnerability, and offer suggestions for improvements. Progent offers two complementary security inventory scanning packages for external and internal scanning that are priced to meet the restricted budgets of small companies while providing enterprise-quality assessments of your IT network's vulnerability to assault.

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Progent's ProSight Virtual Hosting outsourcing offers comprehensive hosting of a small or mid-size company's servers in an environment that gives the maximum degree of dependability and scalability and is in addition simple to transfer to another host. ProSight Virtual Hosting and management options are based on mature virtualization platforms that enable small and midsize companies with mixed- platform environments to economize significantly on the costs of capital equipment, system support, and IT management while benefiting from world-class reliability and an unprecedented level of vendor flexibility.

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Progent believes that a well designed and implemented network can be a vital piece for enabling any company's growth, and Progent follows this philosophy in our corporate network infrastructure. We have created a zero-downtime virtual office infrastructure that enables Progent's in-house engineers and certified contractors to deliver fast and efficient service, collaborate closely on challenging projects, and experience career and private growth from being part of an exciting business ethos of personal drive and freedom.

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Progent provides network services for mid-size businesses with 100 to 250 system clients. The medium size company or office has typically been an underserved part of the market for network consulting services. The overhead and support delivery practices of major third-party service organizations make them excessively expensive for the typical small business or small medium business (SMB), which usually has a modest information technology budget with which to maintain an IT network whose complexity and sophistication are frequently comparable to the networks of much bigger enterprises. Progent's service delivery model, which takes full advantage of online service, virtual network infrastructure and 24x7 server monitoring, significantly reduces the IT support costs of a small-medium business while offering the small company with big-company service from professional, world-class consultants knowledgeable in a broad array of small business technologies. If your mid-sized organization or small business is looking for the quality of network support appropriate by a medium size office without budgeting big-company prices, contact Progent.

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UNIX with Windows Consultants
Consultant Services for Solaris with Windows

Progent's UNIX platform support experts provide small businesses and developers support for managing and maintaining UNIX, Linux or Solaris systems that run with Microsoft-powered networks. Progent offers your business access to UNIX experts, support professionals premier by Microsoft and Cisco, and security specialists with CISM credentials. This wide range of expertise offers you a convenient single source to show you how to build and maintain a secure and reliable mixed-platform network and communications infrastructure that supports UNIX and Microsoft interoperability by integrating Microsoft Windows with major versions of UNIX such as Apple Mac OS X, Solaris, IBM AIX Open UNIX, Hewlett Packard HP-UX, Berkeley UNIX (BSD), SCO, and Silicon Graphics IRIX (SGI/IRIX or leading Linux variations such as RedHat Linux, SUSE, CentOS Linux, Ubuntu Linux, PCLinuxOS, fedora, Gentoo, Mandriva Linux, Debian-GNU, and Slackware Linux.

Microsoft Exchange Computer Consultant Online Support Services
Microsoft Live Communications Server Professionals Microsoft LCS Server Instant Messaging Support Services
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Microsoft Network Information Technology Outsourcing Firm Concord, Contra Costa County Microsoft Network Design Company in Kansas City Kansas
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MS SQL Server Professionals
MS SQL Application Consulting

SQL Server 2000 is a complete, Web-enabled database and data analysis package that enables the rapid creation of a new generation of enterprise-class applications that can give your business a critical competitive advantage. SQL Server provides core support for XML and the ability to communicate across the Internet and beyond the firewall. The knowledge and experience of Progent's certified SQL Server 2000 engineers, averaging more than over 10 years of background helping with Microsoft technology, assures you success in planning, deploying and administering Microsoft SQL Server applications that are seamlessly integrated with other applications powered Microsoft's .NET platform.

Microsoft Presence Awareness Professional Consulting Services for Microsoft Office Communications Server 2007
Microsoft SQL 2008 Small Business IT Support Firms Urgent Network Support Consultants for SQL Server 2012
SCOM 2012 Cloud Monitoring Professional
Microsoft Experts SCOM 2012 Management Packs Specialists

Progent's Microsoft-certified consultants have more than 10 years of background planning, implementing, optimizing and repairing Microsoft SCOM solutions and offer companies of any size expert remote or on-premises consulting support for SCOM 2012. Progent can help your company to design a topology for Microsoft SCOM 2012 servers that provides the performance and availability required to watch over your datacenter efficiently, whether your infrastructure are onsite, cloud-based, or a hybrid environment. Progent can also assist you to install and set up SCOM 2012 management packs based on best practices for monitoring network fabric as well as Microsoft and third-party apps and services. In addition, Progent can deliver fast online or on-premises troubleshooting to help you to fix critical issues uncovered by System Center 2012 Operations Manager.

Microsoft SharePoint 2010 Online Consulting in Petaluma California Support in Petaluma, CA
Microsoft SharePoint Server 2013 Technical Support Microsoft SharePoint Integration Support San Diego California
Services Documentation Consultant Services
Technology Consulting for Tracking Service Costs

Progent uses a sophisticated support reporting system that stores and organizes detailed documentation for all billed services. Unlike many independent consultants or small support firms who provide minimal documentation or specifics of services performed, every service delivered by Progent is accompanied by comprehensive documentation. Every Progent staff member has access to the service reports transmitted by every staff member to each client. The discipline of documenting and archiving service records results in more efficient support and avoids a variety of typical misfortunes such as when a service client is effectively held captive to a consultant who won’t release the keys to the kingdom.

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Morgan Hill IT Consultant Gilroy Support Outsourcing Services California
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Network Security Auditing Firewall Security Auditor
Network Security Auditor for Security CISSP Technical Support Services
Remote Troubleshooting for Microsoft Exchange
Exchange Server 2003 Outsourcing

Progent's Microsoft Premier engineers can provide world-class consulting for corporate-wide deployments of Microsoft Exchange Server. Progent's experts can help you prepare for multi-location Exchange installations or updates and can provide onsite technicians to assist enterprises with installations of Exchange Server 2007 in the or any area served by Progent's engineers.

Network System Support Consultant for BlackBerry Synchronization in Austin, TX BlackBerry Exchange Remote Support in Austin
Nevada Sun Solaris Support and Setup Linux Computer Consulting
Amazon EC2 mobility Developer Firms
Contract Development for Amazon S3 backup

Progent offers cost-effective online support to assist companies of any size to integrate Amazon AWS cloud services such as Elastic Compute Cloud (EC2) for virtual machine hosting, Amazon S3 for scalable cloud storage, and Glacier for value-priced long-term archiving. Progent can assist you with every phase of Amazon AWS migration and troubleshooting including requirements analysis, preparedness evaluation, system design and review, testing, deployment, centralized administration, performance tuning, software license management, disaster recovery mechanisms, and security strategies. Progent offers advanced expertise with firewalls and VPN access and can show you how to deploy cloud-centric or hybrid cloud ecosystems that seamlessly incorporate Amazon AWS resources. Progent offers occasional consulting to help you to overcome complex technical issues or Progent can provide comprehensive project management outsourcing services to help you migrate to the Amazon AWS cloud on time and within budget.

On-site Technical Support for Redhat Linux, Solaris, UNIX Bernalillo County New Mexico Worldwide Technical Support for Fedora Linux, Sun Solaris, UNIX Bernalillo County New Mexico
Outsourcing for SQL Server 2008
Microsoft Certified Expert SQL Server 2000 Upgrade Consultants

Microsoft SQL Server 2000 is a complete, Web-enabled database and data analysis package that opens the door to the fast creation of a new generation of high-end applications that can provide your company a significant competitive edge. SQL Server provides built-in support for XML and the capability to query across the Internet and outside the firewall. The expertise of Progent's Microsoft-certified SQL Server 2000 consultants, averaging more than over 10 years of work supporting Microsoft integration, assures you success in planning, installing and administering Microsoft SQL Server solutions that are well integrated with other applications powered Microsoft's .NET platform.

Plano SQL 2014 Remote Technical Support Networking Consultants in Plano
ProSight Remote Server Monitoring Professional Network Consultants for ProSight Server and Endpoint Management
Professional Services for Maryland Top Ranked Baltimore, Washington DC, Maryland Technology Support
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Meraki Switch Integration Support Outsourcing
Meraki Switch Integration Configuration

Cisco's Meraki family of access and distribution switches are intended for environments that go from small branches to large campuses. Progent's Cisco-certified consultants offer cost-effective online consulting expertise to assist you to plan and deploy an efficient network solution based on Meraki MS switches, simplify network monitoring and administration with Meraki's cloud-based management architecture, configure policies to maintain security and compliance, create and validate a disaster preparedness plan, and resolve technical issues related to any facet of your Meraki ecosystem. Progent can also help you to integrate Meraki switches with Cisco's Nexus or Catalyst core switches and with Meraki wireless APs to create a unified networking solution.

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Microsoft Live Communications Server Services
Live Communications Server 2007 Specialists

MS Communications Server delivers Instant Messaging and Real Presence as part of an extensible, world-class package offering advanced security, seamless compatibility with other Microsoft software, an expandable, standards-based development platform, and support for regulatory mandates such as HIPAA, Sarbanes-Oxley, and Gramm-Leach-Bliley. Your enterprise can realize cost savings and elevated business efficiencies, increased worker productivity, and stronger intellectual property protection with this simple-to-manage, highly available IM platform. Successful implementations of Office Communications Server require extensive planning and consideration before installation. Progent's Microsoft-certified consultants can provide the skill necessary to realize all the benefits of Microsoft Office Communications Server across your whole corporation.

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Scotts Valley Support services California Scotts Valley Computer Companies California
SharePoint 2010 Computer Consulting SharePoint Server Support Services in Bay Area Northern California
SharePoint 2013 Network Consultants Birmingham, Jefferson County Birmingham International Airport BHM Largest SharePoint Server 2007 Network Engineer
Small Business Network Computer Consulting Firm in El Monte California Microsoft Windows Networking Companies
VMware GSX Server Specialists
VMware Live Migration Professional

Progent can provide the support of a certified VMware VCDX consultant to help you design, deploy, administer and repair VMware vSphere and vCloud-powered virtualization ecosystem for on-premises networks, private and public clouds, or hybrid systems. Progent offers advanced expertise for installing and integrating VMware Site Recovery Manager (SRM) and VMware's NSX virtual network system for disaster recovery and application continuity. Progent has extensive understanding of VMware vCloud Director (vCD), vRealize Automation, vRealize Orchestrator and vCloud Suite tools for managing private and public cloud and hybrid cloud solutions that provide high uptime, data security, and disaster recovery.

Small Office Server Support Chandler Consulting Service
Solaris Engineer Sun Solaris Online Help
CISSP Certified Cybersecurity Manager Consulting Services
Specialist for CISSP Certified Security Manager

Progent's CISSP-certified cybersecurity consultants can assist businesses of any size with any facet of information system security. Progent can help create efficient cybersecurity systems that guard a small office against advanced threats or Progent can plan, deploy, and monitor a comprehensive security strategy for hybrid networks that accommodate local, remote, and mobile users accessing IT resources distributed over a mix of physical datacenters and public and private clouds.

Suse Linux, Sun Solaris, UNIX Online Consulting Orange County California Red Hat Linux, Solaris, UNIX Network Consulting Huntington Beach California
Crystal Reports Engineer
Engineer for Custom Excel

For custom program development, Progent can provide programming consultants to produce line-of-business applications in areas such as eCommerce, web site design, Microsoft Business Solutions packages such as Microsoft Dynamics GP, and custom management reports produced by Crystal Reports, Access Report, or FRx Reports. Progent’s experts can use Microsoft IIS to create custom eCommerce solutions based on Microsoft ASP.NET. In addition, Progent can provide expertise in a broad range of custom program development environments including SQL Server and Delphi. For custom e-Commerce software, Progent also can provide specialists in custom Access, custom Microsoft Visual Basic, custom Excel, and any other specialized programming powered by any Microsoft development platform.

System Recovery in Columbus, Franklin County Cisco Professional Columbus
On-site Technical Support for OS X Snow Leopard Security
 Apple OS X Infrastructure Specialists

Progent's CISM-certified security consultants can help you protect your Apple Mac network through professional services such as performing security audits, recovery from virus and worm attacks, setting up firewalls, integrating safe off-site and mobile connectivity, deploying monitoring software for protection against viruses, spam, and malware, and developing a comprehensive security strategy adapted for the specific goals of your business network.

Technical Consultant for Exchange Online Archiving Office 365 PST migration Professional
Consultants for Remote Server Management
Remote Server Management Technology Professional

Remote server management cards give network administrators complete control over a server without the requirement for a personal visit. Using these management cards, all console screen information plus keyboard and mouse functionality are transferred to a remote session to an IT expert who can be located anywhere with Internet access. Progent's Microsoft and Cisco authorized engineers can help you to plan, implement, and support a fault-tolerant business network that incorporates remote server management cards and Progent can use these remote server management cards to provide efficient remote technical support. Progent is familiar with a number of remote server management cards such as Aten IP9001 remote management cards, American Megatrends MegaRAC remote server management cards, Dell remote server management cards, HP Lights-Out remote server management cards, and Peppercon eRIC remote management cards.

Technology Professional for CRISC Certified Risk and Information Systems Control Architect Engineer
Network Documentation for Desktop Change and Update
System Center Configuration Manager Technology Consulting Company

Progent's network consultants can assist you to streamline desktop software update deployment by delivering support for administration platforms like Microsoft System Center Configuration Manager 2007, SMS 2003, and Windows Server Update Services.

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UNIX Information Technology Consulting in Wisconsin Consultant for UNIX in Milwaukee, Madison, Green Bay, WI
Office 365 hybrid solutions for Exchange Support and Help
Office 365 Single Sign On Onsite Technical Support

Microsoft has made a strong effort to enable seamless hybrid ecosystems that combine Office 365 Exchange Online and on-premises Exchange deployments. This permits you to have certain Exchange mailboxes located on your on-premises datacenter and other mailboxes resident on Office 365. Progent's certified Exchange consultants can assist your organization with any phase of planning, integrating and troubleshooting your hybrid Exchange solution. Progent's Exchange consultants can deliver occasional expertise to help you resolve stubborn technical issues and also can provide extensive project management outsourcing or co-sourcing to make sure your hybrid Office 365/Exchange initiative is successfully completed on schedule and within budget.

Urgent Onsite Support for Chesapeake Chesapeake, VA Networking Consultancy Services
Network Support Consultants for System Design
Specialists for Hosting Facility

For enterprises with branches in or any area covered by Progent's consultants, Progent's Microsoft-Premier IT consulting professionals and authorized Cisco system consultants can provide a range of IT support services such as project planning, Sarbanes Oxley compliance, site moves, corporate security, system design, on-site or phone-based branch office support, and technical support for data center hosting facilities. A Progent network consultant can help you design a multi-office information system that makes smart use of colocation services and Internet data centers. Progent’s Microsoft Premier consultants can help major enterprises design, integrate and maintain major rollouts of updated releases of Microsoft technology such as Enterprise Active Directory, Exchange Server, SharePoint Server, SQL Server, and Enterprise editions of Windows. Progent’s CCIE and CCNP consultants can assist you to configure Cisco technology for connectivity solutions that incorporate simple, high-speed, integrated, and remote networking.

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Virtual Server Engineer Integration Services
West Virginia On Site service Charleston, Huntington, Morgantown, WV Network Assessments
Microsoft Mac and Linux Desktop Software Consulting Firm
Microsoft Mac and Linux Desktop Support Firm

Progent can deliver a broad array of cost-effective consulting and support services to assist your business to install, integrate, repair, and administer workstations and laptops powered by Microsoft Windows, macOS and OS X, or various editions of Linux. Progent can provide on-premises or online assistance for individual computers or laptops or help your business to plan and carry out a company-wide rollout of new or revised OS software and business applications. Progent can also provide engineers and technical workers to help your company to prepare for and complete a site relocation or merger designed to cause the least possible disruption of your business.

Windows 10 Configuration IT Consulting Consultant
ProSight Windows Server Management Integration Services
Automated Desktop Inventory Remote Troubleshooting

ProSight LAN Watch is Progent’s server and desktop remote monitoring service that uses state-of-the-art remote monitoring and management (RMM) technology to keep your network running at peak levels by tracking the health of vital devices that power your information system. When ProSight LAN Watch detects an issue, an alarm is sent immediately to your specified IT staff and your assigned Progent consultant so that any looming problems can be addressed before they have a chance to impact productivity.

Windows 2008 Server Design Windows Server 2012 Outsourcing Services Dallas - Irving Texas
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Windows Security Tech Support Outsource in Leon County Florida Network Consultants in Tallahassee Florida
Windows Server 2008 Online Troubleshooting Windows Server 2008 Consultant Services
Windows Server 2016 Privileged Access Management IT Services MCSE Expert Certified Integration for Windows Server 2016 Hyper-V
IT Consultant for Solaris
Consultants for UNIX

Progent's Sun Solaris platform support services provide small and mid-size businesses and software developers support for administering and maintaining Sun Solaris systems that run with Microsoft-powered networks. Progent can give your organization contact with Solaris experts, support professionals certified by Microsoft and Cisco, and security experts with CISM credentials. This broad array of experience offers you a convenient single consulting firm to show you how to create and maintain a protected and reliable mixed-platform network and communications infrastructure that supports Solaris and Microsoft coexistence by integrating Windows with popular variants of UNIX such as Apple Mac OS X, Solaris, IBM AIX, Hewlett Packard HP-UX, BSD, SCO, and Silicon Graphics IRIX or leading Linux variations such as RedHat Linux, SUSE, CentOS, Ubuntu Linux, PCLOS, fedora Linux, Gentoo Linux, Mandriva Linux, Debian-GNU, and Slackware.

Worldwide Engineers Portland, OR Recovery Services
Windows 2000 Network Engineer
MCSE Expert Certified Windows 2000 Server Online Technical Support

Progent's certified Microsoft Windows 2000 consultants can show you how to enhance the capability of your existing Windows 2K Servers and can simplify system management, offer technical support and troubleshooting, and strengthen security. Progent can also help you design, rationalize, and execute a plan to migrate from Windows Server 2000 to Windows 2003 Server. Progent is experienced in setting up pilot installations to reduce the technical risk associated with moving to Windows Server 2003 by uncovering potential hardware and software compatibility problems.