Professional Online Help for Concord, California Computer Networks from World-class Engineers
Small companies have typically been underserved by major IT service firms. Many small businesses permit themselves to become overly reliant on individual consultants or small support firms who lack the size or extensive knowledge to respond promptly or effectively to network crises. Still other small companies resort to mass-market support firms that employ technicians taught to provide standardized fixes for ordinary problems but who are missing the background and versatility to handle the diversity of configurations and lack of standards that characterizes small business information networks.

Progent's proven approach to delivering low-cost and successful network service to small businesses has made Progent among the top Microsoft-certified network service firms in the industry. Progent has delivered online support to companies in every state in the U.S. (refer to Progent's customer testimonials).

For larger businesses, Progent can provide co-sourcing services to supplement the subject matter expertise of your internal network support personnel. This can cut costs and help meet schedules for major projects such as software programming, business continuity planning and testing, security audits, office consolidations, or software migrations and upgrades.

Progent can in addition provide access to accredited experts to help your company to plan and implement your cloud strategy.

Main IT Areas Supported by Progent for Businesses in Concord, California
Progent's team of industry certified experts provides help for virtually all facets of information technology deployed by companies of any size. Practice areas supported by Progent in Concord include:

Service Delivery Options Available for Concord, California Businesses
Progent offers a variety of options for providing small and midsize companies and local governments with cost-effective IT services for troubleshooting, consulting, and network management outsourcing. Progent's paradigm for delivering computer support is based on the Call Center operational structure common to big IT organizations. Progent's Contact Center Support Mechanism promotes fast support, comprehensive service records, consistent follow-through, and strict expense control across a range of network support delivery alternatives that include online troubleshooting, in-person support, and high-end consulting.

  • Online Support
    Progent's Technical Response Center provides urgent and scheduled online assistance for Windows, Linux, Apple Mac, and Cisco-powered systems in the U.S. and worldwide. Progent's certified support experts can help customers to analyze and repair network issues without the cost or time loss of in-person service calls. The experience of Progent's network engineers makes it possible to resolve the majority of IT problems rapidly. For complex problems, Progent's depth of knowledge makes it possible to escalate support calls to world-class subject matter experts. Progent offers a convenient, web-based signup procedure for first-time customers to address urgent situations and Progent charges by the minute with zero startup charges or time minimums, so you are invoiced only for the support you receive. Specialists available remotely include Cisco-premier CCIE network engineers, Microsoft-Certified MCSE consultants, and GIAC-certified security professionals. Find out additional information concerning Progent's online computer support services.

  • Onsite Support
    Progent offers onsite technical assistance for registered customers in major metropolitan areas in the U.S. Progent's onsite service technicians can work in conjunction with Progent's online service engineers to deliver small companies the ideal combination: in-person support professionals when you need them as well as the on-line help of Progent's worldwide staff of IT consultants, security specialists, and business software programmers. The response time for in-person service visits is typically less than 24 hours. There is no start-up or retainer fee for registering as a Progent customer for onsite support. Find out more details about how and why to sign up for Progent's in-person network support services.

  • Help Desk
    Progent's Standard Help Desk Services provide smaller organizations a complete solution that manages all facets of remote Level 1 desktop technical support from initial requests through ticketing, screen sharing, status tracking, problem solving, and reporting. Progent offers call desk services at a substantial discount from Progent's normal desktop support rates, and Progent offers the additional option of rapid on-demand escalation to subject matter experts to handle the most issues. To learn more, refer to Online Help Desk Services for Small Businesses.

  • Shared Help Desk Services
    Progent's Help Desk sharing services make it possible for your IT organization to share the load for Help Desk services seamlessly between your in-house IT staff and Progent's pool of seasoned technical support engineers and subject matter experts (SMEs). Progent's Help Desk Co-management service is an advanced support solution based on the top professional services automation (PSA) platform for managing end-user service requests, ticket lifecycle, ownership, status tracking, and metrics. For more information, refer to Progent's Help Desk Co-management services.

  • IT Consulting Services
    Progent provides small and midsize businesses budget-friendly access to enterprise-class consultants who can provide help with critical technologies including Microsoft Windows Server 2022 planning and integration expertise, Windows Server 2019 migration consulting, Windows 2016 Hyper-V hybrid cloud/on-premises solutions, Cisco network architecture, company-wide network protection engineering, fault tolerant it system design, server virtualization solutions, plus configuration, customization and training for business programs including financials, operations, business analytics, sales automation, and productivity packages. Progent can provide assistance with one-shot projects including site moves and massive system upgrades, longer term projects like customizing an older ERP platform to a modern MS Dynamics or Dynamics 365 package, relational database application development and DBA support, and web design, on-going support such as System Center 2012 Operations Manager (SCOM 2012) support and SCOM 2016 consulting for network health monitoring and system management, or urgent response such as data restoration and malware cleanup.

  • Infrastructure Consulting Expertise for Teleworkers
    Progent can help small and medium-size companies to plan, implement and troubleshoot the infrastructure needed to support remote workers. Areas of network infrastructure where Progent's consultants offer guidance include safe and convenient VPN tunnel connections, Virtual Desktop Infrastructure (VDI) software, router configuration, wireless LAN planning and deployment, and robust Internet access. To learn about Progent's network infrastructure consulting expertise for teleworkers, visit infrastructure consulting expertise for telecommuters.

  • Private Cloud Hosting
    Progent's Private Cloud hosting provides complete hosting services for the entirety of a small organization's servers in an environment that not only provides the highest degree of fault-tolerance and extensibility but that is also easy for customers to migrate to a different service firm or to move in-house if your situation warrants it. Progent's Private Cloud hosting service is built around mature virtual server techniques that allow companies with mixed networks to save dramatically on the costs of hardware, infrastructure maintenance, and IT administration while getting world-class availability and an unparalleled degree of vendor options. In contrast to ordinary Software as a Service hosting offerings, Progent's Private Cloud Hosting encompasses all server-centric software in a single centrally managed solution, can support the multi- platform and loosely standardized networks common with small companies, and retains ownership of the software in the client's possession so that migrating to a different virtualized host is quick, reliable, and affordable. This eliminates becoming a captive to a single hosting provider while still offering all the cost savings associated with SaaS hosting services.

  • Hybrid Cloud Integration Services
    Progent offers advanced remote support to help companies of any size integrate their information networks with popular public clouds including Azure and Amazon Web Services (AWS). Progent can help you to plan and administer cost-effective environments that support Windows and Linux systems and applications in both cloud-centric systems or in hybrid topologies that seamlessly combine on-premises resources along with public cloud services. To assist you to incorporate public clouds with physical datacenters, Progent offers a variety of public cloud migration support services that include Office 365 integration with on-premises Exchange deployments, Azure design and integration services, Amazon Web Services cloud migration, Amazon Web Marketing Service development and troubleshooting, and Google Cloud Platform planning and integration expertise. Progent has more than two decades of experience delivering advanced consulting expertise remotely, and Progent can help you successfully carry out your cloud integration initiatives quickly and within your budget.
Progent's Fixed-price Managed Services for Remote Network Management
Progent's low-cost ProSight line of outsourced network management services is intended to provide small and mid-size organizations with enterprise-class support and cutting-edge technology for all facets of information assurance and compliance. Managed services available from Progent include:
  • ProSight Active Security Monitoring (ASM): Endpoint Protection and Ransomware Defense
    ProSight Active Security Monitoring is an endpoint protection (EPP) solution that utilizes SentinelOne's next generation behavior analysis tools to guard endpoint devices as well as physical and virtual servers against modern malware assaults like ransomware and file-less exploits, which easily evade legacy signature-based AV products. ProSight ASM safeguards local and cloud resources and provides a single platform to address the complete threat lifecycle including protection, infiltration detection, containment, cleanup, and forensics. Top capabilities include single-click rollback with Windows VSS and real-time network-wide immunization against new threats. Progent is a SentinelOne Partner, reseller, and integrator. Learn more about Progent's ProSight Active Security Monitoring (ASM) endpoint protection and ransomware recovery based on SentinelOne technology.

  • ProSight Enhanced Security Protection: Unified Physical and Virtual Endpoint Protection
    ProSight Enhanced Security Protection (ESP) services offer economical in-depth security for physical and virtual servers, desktops, smartphones, and Microsoft Exchange. ProSight ESP uses adaptive security and advanced heuristics for continuously monitoring and reacting to cyber threats from all attack vectors. ProSight ESP offers firewall protection, penetration alarms, device control, and web filtering via cutting-edge tools packaged within a single agent managed from a single console. Progent's data protection and virtualization experts can assist your business to plan and configure a ProSight ESP environment that addresses your organization's unique needs and that helps you prove compliance with legal and industry data security regulations. Progent will assist you specify and configure policies that ProSight ESP will manage, and Progent will monitor your IT environment and respond to alerts that require urgent attention. Progent's consultants can also help your company to install and verify a backup and restore solution such as ProSight Data Protection Services so you can get back in business quickly from a potentially disastrous cyber attack such as ransomware. Find out more about Progent's ProSight Enhanced Security Protection (ESP) unified endpoint security and Exchange email filtering.

  • ProSight DPS: Managed Backup and Recovery
    ProSight Data Protection Services from Progent provide small and medium-sized organizations a low cost and fully managed service for reliable backup/disaster recovery. Available at a fixed monthly rate, ProSight DPS automates and monitors your backup processes and allows rapid recovery of critical files, apps and virtual machines that have become unavailable or corrupted as a result of component failures, software bugs, disasters, human error, or malware attacks like ransomware. ProSight DPS can help you protect, retrieve and restore files, folders, applications, system images, as well as Microsoft Hyper-V and VMware virtual machine images. Critical data can be protected on the cloud, to an on-promises device, or mirrored to both. Progent's cloud backup specialists can provide world-class expertise to set up ProSight Data Protection Services to be compliant with government and industry regulatory requirements such as HIPAA, FINRA, and PCI and, whenever needed, can assist you to restore your critical data. Learn more about ProSight Data Protection Services Managed Cloud Backup and Recovery.

  • ProSight WAN Watch: Network Infrastructure Remote Monitoring and Management
    Progent's ProSight WAN Watch is an infrastructure monitoring and management service that makes it simple and affordable for small and mid-sized organizations to diagram, track, enhance and debug their connectivity appliances like routers and switches, firewalls, and load balancers as well as servers, endpoints and other devices. Using state-of-the-art Remote Monitoring and Management (RMM) technology, ProSight WAN Watch makes sure that infrastructure topology maps are always current, copies and displays the configuration of virtually all devices on your network, tracks performance, and sends notices when potential issues are detected. By automating tedious management and troubleshooting processes, WAN Watch can cut hours off common chores like network mapping, reconfiguring your network, finding devices that require critical updates, or identifying the cause of performance problems. Learn more details about ProSight WAN Watch network infrastructure monitoring and management services.

  • ProSight Email Guard: Inbound and Outbound Spam Filtering, Data Leakage Protection and Email Encryption
    ProSight Email Guard is Progent's email filtering and encryption platform that uses the technology of leading information security companies to deliver web-based management and world-class protection for all your inbound and outbound email. The hybrid structure of Progent's Email Guard combines a Cloud Protection Layer with a local security gateway appliance to offer advanced defense against spam, viruses, Dos Attacks, Directory Harvest Attacks (DHAs), and other email-based threats. The cloud filter acts as a first line of defense and blocks most unwanted email from reaching your network firewall. This decreases your vulnerability to inbound threats and saves network bandwidth and storage. ProSight Email Guard's onsite security gateway appliance provides a deeper level of inspection for incoming email. For outbound email, the on-premises security gateway offers anti-virus and anti-spam protection, DLP, and encryption. The onsite gateway can also assist Microsoft Exchange Server to monitor and protect internal email traffic that stays inside your security perimeter. Learn more about Progent's Email Guard spam filtering, virus defense, content filtering and data leakage prevention.

  • ProSight LAN Watch: Server and Endpoint Remote Monitoring and Management
    ProSight LAN Watch is Progent's server and desktop monitoring service that incorporates state-of-the-art remote monitoring and management (RMM) technology to help keep your network running at peak levels by checking the health of critical assets that power your business network. When ProSight LAN Watch uncovers an issue, an alarm is sent automatically to your specified IT management personnel and your assigned Progent consultant so any potential issues can be addressed before they can disrupt your network Learn more details about ProSight LAN Watch server and desktop monitoring consulting.

  • ProSight Virtual Hosting: Hosted VMs at Progent's World-class Data Center
    With Progent's ProSight Virtual Hosting service, a small or mid-size business can have its critical servers and applications hosted in a protected Tier III data center on a high-performance virtual machine host configured and maintained by Progent's IT support professionals. With the ProSight Virtual Hosting model, the client owns the data, the operating system platforms, and the applications. Because the system is virtualized, it can be ported immediately to a different hardware solution without requiring a time-consuming and technically risky reinstallation procedure. With ProSight Virtual Hosting, your business is not locked into one hosting provider. Learn more about ProSight Virtual Hosting services.

  • ProSight IT Asset Management: Network Documentation and Password Management
    Progent's ProSight IT Asset Management service is a cloud-based IT documentation management service that makes it easy to capture, update, retrieve and safeguard data about your IT infrastructure, processes, applications, and services. You can instantly locate passwords or IP addresses and be alerted automatically about upcoming expirations of SSL certificates or warranties. By updating and organizing your IT infrastructure documentation, you can save as much as 50% of time spent searching for vital information about your IT network. ProSight IT Asset Management features a centralized location for storing and sharing all documents required for managing your business network like standard operating procedures and self-service instructions. ProSight IT Asset Management also offers a high level of automation for collecting and relating IT information. Whether you're planning enhancements, doing maintenance, or responding to an emergency, ProSight IT Asset Management delivers the information you need when you need it. Learn more about ProSight IT Asset Management service.
ProSight Network Audits
Progent's ProSight Network Audits offer a fast and affordable way for small and mid-size businesses to obtain an unbiased evaluation of the overall health of their IT system. Powered by a selection of the leading remote monitoring and management (RMM) tools available, and supervised by Progent's certified team of information technology experts, ProSight Network Audits show you how well the configuration of your essential infrastructure devices adhere to industry best practices. Both the Basic and Advanced versions of ProSight Network Audit services are available at a low, one-time cost and provide immediate benefits such as a more manageable Active Directory (AD) system. Both also come with one year of advanced remote network monitoring and management. Advantages can include easier network management, better compliance with government and industry security standards, more efficient utilization of network assets, quicker troubleshooting, more dependable backup and restore, and increased uptime. See more about ProSight Network Audits IT infrastructure assessment.

Progent's ProSight Ransomware Preparedness Report Service
Progent's ProSight Ransomware Preparedness Report is a low-cost service built around a brief interview with a Progent backup/recovery consultant. The interview is designed to help evaluate your organization's preparedness to block or recover rapidly following an attack by a ransomware variant such as Ryuk, WannaCry, MongoLock, or Hermes. Progent will consult with you directly to collect information about your existing cybersecurity posture and backup platform, and Progent will then deliver a custom Basic Security and Best Practices Report detailing how you can follow industry best practices to create a cost-effective AV and backup/recovery system that meets your business requirements. For details, see Progent's ProSight Ransomware Preparedness Report Service.

Special Advantages of Working with Progent
As a Microsoft-certified Partner and a Microsoft Small Business Specialist, Progent is an acknowledged leader in supporting the core system software and productivity programs important to the majority of small and mid-size companies and local governments. As a Cisco-certified partner, Progent also offers expertise for an increasingly complex array of infrastructure technologies including firewalls, switches, routers, VoIP options, and wireless access. Furthermore, Progent's CISSP-Premier cybersecurity experts, CISM-authorized security engineers, CISA-certified security audit specialists and GIAC-authorized information assurance experts offer a company-wide perspective on system security and can assist with advanced security projects like Security information and Event Management (SIEM) solutions to help companies comply with industry standards and government requirements for IT information security and incident reporting.

The scope and size of Progent's engineering team offer a unique array of advantages to companies wishing to increase the business value of their IT network within a realistic budget. These advantages include:

  • Best Service Methodology
    Progent's staff of Microsoft and Cisco Certified experts average longer than a decade of real-world industry experience, at the forefront of IT support, performing a broad range of IT projects for a large array of clients. Every Progent consultant shares a refined set of personal best practices which are combined into shared leading practices training that Progent instills in its consulting team. This guarantees that you get not just world-class technical capability, but also a consultant with proven approaches for solving real-world IT problems quickly. Read additional information about Progent's best practices for network consulting.

  • Efficient Pricing Structure
    Progent's pricing policy is to bill for remote support and on-premises visits per minute. Consequently, you are billed only for received services. Progent does not demand a more expensive rate for off-hours or urgent support, and Progent does not charge for travel time except for emergency support where on-site work is less than 4 hours. In addition, Progent applies no startup charge and requires no retainer for support services provided during normal working hours. Many service organizations impose large minimum fees or bill in increments of fifteen minutes or more. Progent's one-minute pricing granularity avoids big bills for fast solutions. An additional benefit of by-the-minute invoicing is that customers won't be tempted to allow minor issues to stay unaddressed until they grow into big ones. Learn more details about Progent's value pricing for IT outsourcing.

  • Comprehensive Reporting of IT Services
    Progent has developed a comprehensive support reporting system that records and organizes detailed documentation for all delivered services. Unlike many independent consultants or small support firms who offer scant documentation or specifics of services done, every service provided by Progent is tracked by comprehensive documentation. Each Progent consultant has use of the support documentation given by each staff member to each customer. The practice of documenting and archiving support records results in more effective service and avoids a variety of common problems such as when a support client is effectively held hostage to a consultant who refuses to let go of vital service information. Find out more details about Progent's documentation of IT outsourcing services.

  • Information Transfer
    Progent practices information transfer from Progent's support experts to clients. By educating customers to handle technical issues that are within their comfort zone, Progent is able to concentrate on offering high-value services where Progent faces few competitors. Small businesses who work with freelance consultants or who employ in-house support staffs gain when Progent passes on information about critical technology and proven methodologies to make their networks more robust, secure, and efficient. Find out more details concerning Progent's knowledge transfer services.

Contact Progent
If your Concord, California business wants to contact Progent to find out about IT outsourcing, consulting, or tech support services, phone 800-993-9400 or visit Contact Progent.

Fast Remote Network Support
For immediate online support, you can call Progent's Help Desk Call Center toll-free at 1-866-PROGENT (866-776-4368).



An index of content::

  • 24 Hour Apple iPad and Windows integration Information Technology Consulting Apple macOS and Windows Support Services

    • 24 Hour Building to Building Wireless Case Studies
    Wireless Case Studies

    Progent delivered a wireless integration solution that allowed a school to increase productivity and eliminate the recurring costs of a dedicated wireline connection. Progent proposed a Proxim Tsunami wireless 60Mbps bridge. The economical building-to-building Proxim bridge is intended for connecting separate locations up to 2.5 miles apart and can reach even greater ranges. This wireless solution provided better performance and dependability than recourse to amplifying the 802.11b wireless connection, and because it utilizes the 5.8Ghz spectrum it provided immunity to outside interference.

  • 24 Hour Microsoft Expert Technical Support Windows Server 2012 R2 Clustering Windows Server 2012R2 Data Deduplication Support Outsourcing

    • password management Consulting Services
    IT asset management Consultant

    Progent's ProSight IT Asset Management is an IT infrastructure documentation management service that allows you to capture, update, retrieve and protect data about your network infrastructure, procedures, applications, and services. You can quickly locate passwords or serial numbers and be warned automatically about upcoming expirations of SSLs or warranties. By updating and managing your IT documentation, you can eliminate as much as half of the time wasted trying to find vital information about your network. ProSight IT Asset Management features a common repository for holding and sharing all documents required for managing your business network such as standard operating procedures and How-To's. ProSight IT Asset Management also offers a high level of automation for gathering and associating IT information. Whether you're making enhancements, performing regular maintenance, or reacting to an emergency, ProSight IT Asset Management gets you the data you need as soon as you need it.

  • 24-7 Concord Computer Consultancy Walnut Creek IT Specialist
  • 24-7 Virus Rollback Consulting Services ProSight Phishing Protection Technology Professional
  • 24-7 Wi-Fi VoIP phone integration Support Services Wi-Fi VoIP phone integration Online Help
  • 24-Hour CISA Certified Cybersecurity Audit Consulting CISA Certified Security Audit Consultants
  • Remote Help Desk Technical Support Firms Concord Danville Lafayette
  • 24/7 Service Reporting Remote Troubleshooting Service Reports Technology Consulting
  • 24x7 Call Center Online Support Services Online Help Desk Technology Consulting
  • Help Desk Networking Consultancy Concord
  • 24x7 Microsoft MCTS Engineer Full-Time Jobs Desktop Support Jobs Available Antioch CA

    • Microsoft Windows 2008 Cluster Server Technical Support
    Clustering Windows Server 2008 Online Consulting

    The cluster technology incorporated into the Datacenter and Enterprise versions of MS Windows Server 2008 is dramatically re-engineered to simplify the installation, setup, and maintenance of server clusters that provide greater levels of system dependability, protection, performance, and flexibility. New or enhanced features include cluster Validation, easier configuration and deployment, improved cluster administration, new cluster infrastructure for increased availability, better security and quorum structure, minimization of failure points, more storage and memory capacity, and improvements for geographically dispersed clusters. Progent's clustered server consultants can help your company evaluate the business benefits of Windows clustering, design and execute an installation, educate your IT personnel to administer your failover clusters, deliver ongoing consulting and support services, and create and test a disaster recovery plan.

  • 24x7 MongoLock ransomware recovery Professionals ransomware removal and restore Professionals
  • 24x7x365 Consultant Services Internal Network Security Inventory 24-Hour Network Security Inventory Consulting Services
  • 24x7x365 Technical Support Exchange 2016 Data Loss Prevention Exchange 2016 Public Folders Online Consulting
  • Consultancy Firm IT Outsourcing
  • Advantages of IT Outsourcing White Paper White Papers IT Outsourcing Best Practices

    • Jabber Troubleshooting Help and Support
    Jabber and Mac IT Services

    Progent's Jabber consultants can provide online or on-premises expertise to assist organizations of any size to plan, implement, manage, upgrade or debug Cisco Jabber solutions and Cisco Unified Communications Manager ecosystems. Progent offers in-depth support for the products, technologies and services that make up building an end-to-end Cisco Jabber collaboration solution such as Cisco network devices and management tools, Microsoft 365 apps, Windows and Mac desktops, Apple iOS and Google Android smartphones, SIP interfaces, WiFi systems, cyber security, cloud integration, immersive telepresence systems, PBX systems, disaster recovery preparedness, and other components of a cohesive collaboration ecosystem.

  • After Hours System Center Operations Manager Remote Consulting 24/7 Support System Center Management Packs
  • Aironet Outdoor APs Setup and Support Aironet 3800 Access Point Technology Consulting
  • Aironet Wi-Fi Access Point Remote Technical Support 24-7 Aironet 3800 Access Point Onsite Technical Support
  • Apple iPhone and Windows integration Setup and Support Mac and Windows Online Support Services

    • ISA Server Consultant Services
    IT Consultants Microsoft ISA Server

    Progent's Microsoft-certified ISA Server consultants have extensive backgrounds creating Microsoft-based security designs for IT networks with multiple sites, remote workers, and mission-critical web-based applications. A Progent ISA 2004 Firewall engineer is ready to help your small business plan and deploy an installation of ISA Server 2004 that meets your IT security requirements without limiting your productivity.

  • Award Winning Microsoft SQL Server 2008 Integration Microsoft SQL 2008 Server Specialist
  • Azure Active Directory Hybrid Specialist 24/7 Azure AD MFA Technology Consulting
  • Benefits for Microsoft Consultant Telecommuter Job Compensation for Cisco Certified Career Opportunities
  • BlackBerry BES Express Specialists MCSE Expert Certified BlackBerry Enterprise Server Express Support and Setup
  • CRISC Certified Risk and Information Systems Control Services 24x7 CRISC Certified Risk and Information Systems Control Systems Engineer Engineer
  • Career Microsoft Consultant Antioch CA Microsoft MCTS Consulting Contractor Jobs Walnut Creek, CA, US
  • Cisco Catalyst Wi-Fi 6 WAP Online Support Services 24/7 On-site Support Catalyst Wi-Fi Access Point
  • Cisco and Microsoft Certified Expert BES Express Engineer Computer Engineer BlackBerry Enterprise Server Express

    • Professional System Center Operations Manager
    MOM 2007 Online Technical Support

    Progent's Microsoft-certified consultants have over a decade of experience planning, deploying, enhancing and repairing SCOM environments and offer organizations of all sizes advanced online or onsite consulting support for System Center 2012 Operations Manager. Progent can help you to design a topology for Microsoft SCOM 2012 servers that provides the responsiveness and availability needed to watch over your IT resources efficiently, whether your infrastructure are onsite, cloud-based, or a mixed solution. Progent's SCOM consultants can also help you to import and set up SCOM 2012 management packs according to industry best practices for tracking network fabric and both Microsoft and 3rd-party applications and services. In addition, Progent can deliver responsive remote or onsite technical support to assist you to remediate serious problems uncovered by SCOM 2012.

  • Computer Consultant Threat Management Gateway Microsoft Forefront TMG 2010 Remote Consulting
  • Computer Consulting Citrix FlexCast 24x7 Technology Consulting virtual Windows desktops
  • Computer Consulting Consulting Support for IT Service Providers IT Services for Network Service Providers Engineer
  • Computer Consulting SCCM and Windows Server SCCM Distribution Point Consultant Services
  • Concord Microsoft Exchange Network Management Emergency Computer Network Support Companies Cisco CCIE Concord
  • Concord Danville Lafayette Tech Support For Small Business Microsoft and Cisco
  • Consult CISA Security Audit Cybersecurity Consultancies CISA Certified Auditor
  • Consultant Microsoft Azure hybrid cloud integration 24/7/365 Enterprise hybrid cloud Consult
  • Consultant Services Load Aggregation Testing Consulting application Testing Lab
  • Consultants Firewall Information Assurance Cybersecurity Organizations
  • Microsoft Windows Computer Outsourcing Consultant Concord, Contra Costa County
  • Consulting Citrix XenCenter Largest Consulting XenServer Virtualization
  • Windows Security Outsourcing Firm Concord, CA
  • Contra Costa County Small Business IT Outsourcing Companies Walnut Creek Information Technology Outsourcing
  • Danville Computer Service Companies Top Quality CISSP Certified Expert Pleasant Hill Information Technology Outsourcing Firm
  • Designer Amazon Marketplace Web Service programming Amazon MWS programming Design

    • MSP360 Managed Backup Engineer
    MSP360 Ultimate Backup Remote Troubleshooting

    Progent's data protection experts can help you to create, deploy and troubleshoot a backup plan based on MSP360 software. MSP360 enables file/folder or image-based backup/restore for virtual machines and physical computers, supports all leading public clouds, and allows you to build a backup ecosystem with a minimum Recovery Time Objective and a granular Recovery Point Objective (RPO). With ProSight DPS 360 Backup, Progent offers end-to-end monitoring and remote management of your backup environment to protect against data loss caused by human miscues, computer errors, malicious insiders, and external attacks like ransomware.

  • Concord California Microsoft Exchange Information Technology Outsourcing Companies
  • Desktop Technology Security Consulting Microsoft Mac and Linux Desktop Small Business IT Support Firm
  • Double-Take Software Consultants Double-Take Software IT Consultants
  • Duo Multi-factor Authentication Network Engineer MFA and Single Sign-on (SSO) Professional
  • Microsoft Windows Upgrade Concord Danville Lafayette
  • Dynamics GP Great Plains Accounting Information Technology Consulting Microsoft Financial Software Onsite Technical Support
  • Ekahau Wi-Fi Site Survey and Design Consultant 24-Hour Ekahau Wi-Fi RF Spectrum Analysis Technical Support
  • Email Block Lists Consulting Services Consulting Services ProSight Spam Filtering Services
  • Email Consulting Companies Ransomware Protection Small Business Subscription

    • Consulting wireless IP phones and Meraki APs
    Meraki Consultant

    Progent's Cisco-certified Wi-Fi technology consultants can assist organizations to configure, administer, and debug Cisco wireless devices such as Aironet and Meraki 802.11ac wireless access points (APs) plus Cisco's Wireless Network Controllers.

  • Email Reputation Analysis Engineer Cloud Protection for Email Consultant Services

    • Computer Consultant SQL Server 2019 R Services
    On-site Support SQL Server 2019 Always Encrypted

    Progent's certified SQL Server 2019 experts can assist you to assess the advantages for upgrading to SQL Server 2019 and can provide rapid remote or on-premises contact with consulting experts in system planning and integration, application development, database administration, and network security.

  • Emergency Cisco Management Solution Provider Cisco Management Small Office IT Outsourcing

    • Dynamics GP Modifier Consulting
    24/7 Microsoft Dynamics Programming

    Progent's background delivering Microsoft .NET support and Microsoft SQL Server consulting, and Progent's application development experience with Microsoft VBasic, XML, and other developer tools make it possible to design custom line-of-business programs and eCommerce solutions that integrate seamlessly with Dynamics GP Software. Progent's Microsoft Dynamics GP reporting services can show you how to create reports that let you track your business more thoroughly, turning raw information into useful insights into your company and customers.

  • Emergency Network Consultant 64-bit Upgrade Consultancy 64-bit Processing
  • Emergency SCCM 2007 Application Deployment Support and Setup Consultant SCCM 2007 Device Management
  • Engineers ProSight Behavior-based Virus Detection 24 Hour Virus Recovery Help and Support
  • Exchange 2007 Server Consultancy Exchange 2007 Edge Server Computer Consultant

    • Training Photoshop
    Train MOTU Digital Performer

    Progent's Mac consultants can promote the creative facets of Mac environments by providing consulting services and education in graphics, sound, and video. Progent's consultants offer expertise in a range of Mac applications including Photoshop, Illustrator, InDesign, QuarkXPress, Apple Logic, MOTU Digital Performer, Digidesign Pro Tools, Final Cut Pro, Apple Motion, and After Effects. Progent can also help you with specific jobs such as scanning or digitizing audio or video or setting up an audio/video production studio.

  • Emergency Phone Support Small Office IT Outsourcing Concord
  • Exchange 2016 Disk Availability Group Specialist Exchange 2016 Mailbox Server Consultant Services

    • Microsoft Operations Manager Remote Troubleshooting
    Server Monitoring Network Consulting

    Even if your business has a minimal computer services staff and a limited IT budget, your information system can still feature the same high reliability and responsiveness that once required a substantial internal support organization. Progent's 24x7 Network Support Services for small businesses combine the experience of world-class Microsoft-expert and Cisco-certified network professionals, the most recent network management software for 24x7 monitoring and alerts, and economical service programs such as a help desk service to keep your mission-critical business applications and servers up and running.

  • Exchange Server 2016 Online Consulting Exchange 2016 Security Online Technical Support
  • Expert Microsoft Certified Exchange 2010 Planning Support and Integration Microsoft Exchange 2010 Upgrade Onsite Technical Support
  • Failover Clustering Windows 2008 Support and Integration Windows 2008 Cluster Remote Troubleshooting
  • Fortinet 30 Series Firewalls Network Engineer Fortinet 500 Series Firewalls Online Help
  • Google Cloud firewall integration Consultancy Consult Google Cloud Dialogflow
  • Hornetsecurity Altaro 365 Total Teams Chat Backup Online Troubleshooting Best Hornetsecurity 365 Total Backup Integration Services
  • ISA 2004 Standard Edition Server Network Consultants Microsoft ISA 2004 Server Technology Consulting
  • ISP Selection Professional Internet Connection Professional
  • IT Consultants ProSight Network Infrastructure Monitoring Configuration Network Performance Troubleshooting
  • IT Consulting Microsoft Exchange Migration Top Rated CISSP Certified Expert Server Administration Fault Tolerant Email

    • XenApp Application Virtualization Consulting
    Citrix MetaFrame Consultants

    Progent's Citrix-certified consultants can help your business to plan, deploy, administer, and troubleshoot a virtualized Windows application delivery and management solution based on XenApp. Progent's Cisco CCIE network engineers can help you optimize your infrastructure for distributing server-side and client-side applications, and Progent's datacenter support consultants can assist your organization to administer and maintain an off-site datacenter that offers high uptime, advanced protection, and fast disaster recovery.

  • IT Outsourcing Services Consulting Services Small Business IT Outsourcing Consultants
  • Microsoft and Apple Software Consulting Firm
  • IT Security Technology Professional IT Security Consulting Services
  • IT Services Business Development Representative Job Opportunity Computer Services Business Development Job Opening
  • IT Services PIX Firewall Migration Cisco PIX Migration Configuration

    • ProSight VM Hosting Specialists
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    Cisco's PIX 500 Series firewalls have been discontinued and Cisco may no longer support these devices. Progent continues to offer technical support for Cisco's PIX firewalls to help you with maintenance and Progent can in addition help you assess if you should migrate to the latest firewall products available from Cisco. Progent's Cisco-certified specialists can help you design and implement a cost-effective migration to Cisco ASA 5500-X Series firewalls based on industry best practices.

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    Cisco's Catalyst line of wireless controllers simplify the management of wireless LANs by unifying the configuration and control of wireless APs, optimizing wireless throughput by limiting the impact of RF congestion, improving wireless uptime with fast failover, and strengthening data security by detecting cyber threats and filtering network traffic according to user class and location. Progent can assist your business to configure Cisco wireless LAN controllers to manage Wi-Fi networks of any size. Progent can assist you to maintain and troubleshoot your current Cisco Wi-Fi environment or implement a smooth transition to Cisco's modern wireless controller technology.

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    Cisco's Firepower Next Generation Firewalls (NGFWs) provide a major performance improvement over Cisco's previous-generation ASA 5500-X firewalls and include unified management and automation of modern security capabilities like application visibility and control, next-generation intrusion protection with intelligent prioritization of risks, advanced malware protection, DDoS mitigation, and sandboxing. Progent's Cisco CCIE firewall experts can help you to plan and execute a smooth migration to Firepower firewalls from Cisco's from ASA 5500-X, ASA 5500, or PIX appliances and show you how to enhance Firepower firewalls with Cisco's subscription-based security services to create and centrally manage network environments that span branch offices, data centers, and cloud resources.

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