Fast, Low-cost Remote Network Technical Support for Concord, California Small Companies
For over twenty years, Progent has focused on providing world-class network support services to customers with small-business budgets. Progent has developed a powerful support system that includes a low-overhead, tightly connected virtual office infrastructure, custom online troubleshooting tools, a substantial pool of engineers certified in a wide range of technical disciplines, a Call Center service model that promotes efficiency and ensures follow-through, a worldwide team of on-line service professionals, in-person service options for the majority of most zip codes in the U.S., and a company culture committed to fixing technical problems in the shortest time and at the least cost to clients.

For mid-size and large companies, Progent offers co-sourcing support to reinforce the skills of your internal network support personnel. This can reduce expenses and minimize technical risks for big projects like software design and development, disaster recovery preparedness, security audits, office consolidations, or technology migrations.

Progent can in addition offer the services of accredited experts to help your business to design and implement a sensible cloud computing strategy.

Popular Areas of Expertise Serviced by Progent's Consultants for Business Networks in Concord, California
Progent's nationwide team of world-class consultants provides help for all facets of network technology deployed by organizations of all sizes. Technologies supported by Progent in and around Concord include:

Support Delivery Options for Concord, California Companies
Progent offers a selection of options for providing small and midsize businesses and local governments with cost-effective computer services for troubleshooting, system architecture, and network management outsourcing. Progent's model for providing IT support services is based on the Call Center structure common to big IT groups. Progent's Helpdesk Support Mechanism promotes fast support, comprehensive activity records, dependable follow-through, and strict cost control for a range of network support delivery modes that include remote repairs, in-person help, and top-level consulting.

  • Remote Support
    Progent's Technical Response Center (TRC) provides emergency and scheduled remote service for Windows, Linux, Apple OS X, and Cisco-based systems in the United States and globally. Progent's seasoned service professionals can help customers to troubleshoot and fix network issues without the expense or delay of in-person support visits. The background of Progent's network engineers allows them to resolve most network issues rapidly. For the toughest issues, Progent's depth of expertise makes it possible to escalate support calls to advanced specialists. Progent provides a convenient, web-accessible registration process for first-time clients to accommodate urgent network problems and Progent charges per minute with zero sign-up fees or time minimums, so you pay only for the support you get. Specialists you can access remotely include Cisco-certified CCIE network engineers, Microsoft-Premier MCSE consultants, and CISM-certified security professionals. Learn more information about Progent's online network troubleshooting services.

  • Onsite Service
    Progent offers onsite computer support for registered clients in major metropolitan areas in the U.S. Progent's on-site support personnel can operate in tandem with Progent's online support engineers to give small and midsize companies the optimal solution: hands-on support technicians when you need them plus the on-line help of Progent's seasoned team of IT consultants, security specialists, and business software programmers. The wait time for in-person service calls is typically less than 24 hours. There is no sign-up or retainer fee for registering as a Progent customer for on-premises service. Find out more details concerning why to sign up for Progent's onsite computer support services.

  • Help Desk Call Center
    Progent's Standard Help Desk Services offer smaller organizations a comprehensive service desk solution that handles all facets of remote desktop technical support from initial requests through ticketing, remote desktop control, progress tracking, problem resolution, and reporting. Progent provides help desk services at a substantial discount from Progent's regular desktop service rates, and Progent offers the additional option of rapid as-needed escalation to subject matter experts to handle challenging issues. For details, refer to Help Desk Services.

  • Shared Help Desk Services
    Progent's shared Help Desk services make it possible for your IT organization to split the load for Help Desk services transparently between your IT team and Progent's nationwide pool of seasoned technical support engineers and subject matter experts. Progent's Help Desk Co-management service is a collaborative support solution based on the top professional services automation (PSA) tool for managing end-user service requests, ticket lifecycle, ownership, progress tracking, and metrics. For details, refer to Progent's shared Help Desk services.

  • Consulting Services
    Progent offers small and midsize companies affordable availability of world-class consultants who can provide help with vital products and technologies including Windows Server 2022 planning and migration services, Windows Server 2019 migration services, Microsoft Windows 2016 Hyper-V hybrid cloud solutions, Cisco network infrastructure, company-wide network security consulting, fault tolerant it system consulting, virtualization strategies, plus integration, programming and training for business applications including accounting, ERP and MRP, reporting, sales automation, and office productivity suites. Progent can help with one-shot projects including office moves and massive software upgrades, extended projects such as customizing a legacy MRP system to a modern Microsoft Dynamics or Dynamics 365 package, relational database software development and DBA support, and web design, on-going services such as Microsoft System Center 2012 Operations Manager (SCOM 2012) expertise and SCOM 2016 consulting services for IT infrastructure health monitoring and system management, or emergency response like data restoration and malware cleanup.

  • Infrastructure Support Services for Telecommuters
    Progent can help small and mid-size businesses to plan, set up and troubleshoot the infrastructure to support remote workers. Areas of infrastructure for which Progent's experts can deliver assistance include safe and convenient VPN connectivity, Virtual Desktop Infrastructure (VDI) software, router setup, Wi-Fi network planning and implementation, and reliable Internet connectivity. For details about Progent's infrastructure expertise for at-home workers, go to infrastructure consulting expertise for teleworkers.

  • Private Cloud Hosting
    Progent's Private Cloud hosting service offers full hosting services for all of a small company's servers in a setting that not only delivers the highest level of availability and extensibility but that is in addition easy for customers to transfer to a different service provider or to bring in-house when your circumstance calls for it. Progent's Private Cloud hosting is built around proven virtual server techniques that permit small businesses with mixed networks to benefit significantly on the costs of capital equipment, infrastructure support, and IT administration while achieving enterprise-class reliability and an unprecedented degree of vendor flexibility. Unlike conventional Software as a Service hosting offerings, Progent's Private Cloud Hosting Service covers all server-based applications in a single centrally managed solution, can support the multi- platform and loosely standardized environments typical of small companies, and retains ownership of the licenses in the client's possession so that migrating to a different virtualized system is quick, reliable, and inexpensive. This eliminates becoming a prisoner of a specific hosting service while still offering all the savings associated with SaaS hosting alternatives.

  • Hybrid Cloud Integration Consulting Services
    Progent offers advanced remote consulting support to help companies of any size connect their networks with popular public cloud platforms including Microsoft Azure and Amazon AWS. Progent can help your it team to plan and administer hybrid environments that support Windows and Linux systems and applications in either cloud-based systems or in hybrid topologies that combine on-premises resources as well as public clouds. To assist you to incorporate cloud services with networks, Progent can provide a range of public cloud migration services such as Office 365 integration solutions with on-premises Exchange, Azure planning and deployment consulting, Amazon Web Services (AWS) cloud migration, Amazon Web Marketing Service (WMS) development and debugging, and Google Cloud planning and integration expertise. Progent has over two decades of experience delivering advanced consulting services online, and Progent can help you successfully carry out your cloud integration initiatives on schedule and within your budget.
Progent's Low-Cost Managed Services for Outsourcing IT Monitoring and Management
Progent's value-priced ProSight suite of managed services is designed to provide small and mid-size organizations with enterprise-class support and state-of-the-art technology for all facets of information assurance. ProSight managed services offered by Progent include:
  • ProSight Active Security Monitoring (ASM): Next Generation Endpoint Protection and Ransomware Defense
    Progent's ProSight Active Security Monitoring (ASM) is an endpoint protection (EPP) service that utilizes SentinelOne's next generation behavior-based analysis tools to defend endpoints as well as servers and VMs against modern malware assaults such as ransomware and file-less exploits, which routinely evade traditional signature-based AV products. ProSight Active Security Monitoring protects on-premises and cloud-based resources and provides a single platform to manage the entire threat progression including protection, infiltration detection, mitigation, remediation, and forensics. Key capabilities include single-click rollback using Windows Volume Shadow Copy Service (VSS) and real-time network-wide immunization against newly discovered attacks. Progent is a certified SentinelOne Partner. Find out more about Progent's ProSight Active Security Monitoring next-generation endpoint protection and ransomware recovery based on SentinelOne technology.

  • ProSight Enhanced Security Protection (ESP): Unified Physical and Virtual Endpoint Security
    ProSight Enhanced Security Protection services offer ultra-affordable multi-layer security for physical servers and virtual machines, desktops, mobile devices, and Microsoft Exchange. ProSight ESP uses adaptive security and advanced heuristics for continuously monitoring and reacting to security assaults from all vectors. ProSight ESP delivers firewall protection, intrusion alarms, endpoint management, and web filtering through leading-edge technologies incorporated within one agent accessible from a single console. Progent's data protection and virtualization experts can assist you to plan and implement a ProSight ESP deployment that addresses your organization's unique needs and that helps you demonstrate compliance with legal and industry information protection standards. Progent will help you specify and configure security policies that ProSight ESP will manage, and Progent will monitor your network and respond to alerts that require urgent attention. Progent can also assist your company to set up and test a backup and restore solution such as ProSight Data Protection Services (DPS) so you can recover rapidly from a potentially disastrous cyber attack such as ransomware. Read more about Progent's ProSight Enhanced Security Protection (ESP) unified endpoint security and Exchange filtering.

  • ProSight DPS: Managed Backup and Recovery
    ProSight Data Protection Services provide small and medium-sized businesses an affordable end-to-end solution for reliable backup/disaster recovery. For a fixed monthly price, ProSight DPS automates and monitors your backup activities and allows fast restoration of critical data, apps and VMs that have become lost or damaged as a result of hardware breakdowns, software bugs, disasters, human error, or malicious attacks like ransomware. ProSight Data Protection Services can help you back up, recover and restore files, folders, apps, system images, as well as Microsoft Hyper-V and VMware virtual machine images. Important data can be protected on the cloud, to a local device, or mirrored to both. Progent's cloud backup specialists can deliver advanced support to configure ProSight DPS to to comply with regulatory standards like HIPAA, FIRPA, and PCI and, when necessary, can assist you to recover your critical information. Learn more about ProSight Data Protection Services Managed Backup and Recovery.

  • ProSight WAN Watch: Infrastructure Remote Monitoring and Management
    ProSight WAN Watch is a network infrastructure monitoring and management service that makes it easy and inexpensive for small and mid-sized organizations to map, track, enhance and debug their connectivity hardware such as routers and switches, firewalls, and access points plus servers, endpoints and other networked devices. Using state-of-the-art Remote Monitoring and Management (RMM) technology, ProSight WAN Watch ensures that infrastructure topology maps are always current, copies and manages the configuration information of almost all devices on your network, monitors performance, and generates notices when problems are discovered. By automating complex network management processes, WAN Watch can knock hours off common tasks like making network diagrams, expanding your network, locating devices that require critical software patches, or identifying the cause of performance problems. Find out more about ProSight WAN Watch network infrastructure monitoring and management services.

  • ProSight Email Guard: Inbound and Outbound Spam Filtering, Data Leakage Protection and Content Filtering
    ProSight Email Guard is Progent's email filtering and encryption solution that incorporates the services and infrastructure of top information security companies to provide web-based control and comprehensive protection for your inbound and outbound email. The hybrid architecture of Progent's Email Guard integrates a Cloud Protection Layer with a local gateway device to offer complete defense against spam, viruses, Denial of Service Attacks, Directory Harvest Attacks, and other email-based threats. ProSight Email Guard's Cloud Protection Layer serves as a preliminary barricade and keeps most threats from reaching your security perimeter. This reduces your vulnerability to inbound threats and saves network bandwidth and storage space. ProSight Email Guard's on-premises security gateway appliance adds a further level of analysis for inbound email. For outbound email, the local security gateway offers anti-virus and anti-spam filtering, DLP, and encryption. The local security gateway can also assist Microsoft Exchange Server to monitor and protect internal email that originates and ends inside your security perimeter. Learn more about Progent's Email Guard spam filtering, virus defense, content filtering and data loss protection.

  • ProSight LAN Watch: Server and Endpoint Remote Monitoring and Management
    ProSight LAN Watch is Progent�s server and desktop remote monitoring service that uses state-of-the-art remote monitoring and management (RMM) techniques to help keep your network operating efficiently by checking the state of vital computers that power your business network. When ProSight LAN Watch uncovers an issue, an alarm is transmitted immediately to your specified IT management personnel and your assigned Progent consultant so any looming problems can be addressed before they can impact productivity Find out more about ProSight LAN Watch server and desktop remote monitoring consulting.

  • ProSight Virtual Hosting: Hosted VMs at Progent's Tier III Data Center
    With Progent's ProSight Virtual Hosting service, a small organization can have its critical servers and applications hosted in a protected Tier III data center on a fast virtual host configured and managed by Progent's network support experts. With Progent's ProSight Virtual Hosting service model, the customer retains ownership of the data, the operating system software, and the applications. Because the system is virtualized, it can be moved easily to a different hosting solution without requiring a lengthy and technically risky configuration process. With ProSight Virtual Hosting, you are not locked into one hosting provider. Find out more details about ProSight Virtual Hosting services.

  • ProSight IT Asset Management: Network Infrastructure Documentation and Password Management
    Progent's ProSight IT Asset Management service is a cloud-based IT documentation management service that makes it easy to capture, update, find and safeguard information related to your network infrastructure, procedures, business apps, and services. You can instantly find passwords or serial numbers and be alerted about upcoming expirations of SSL certificates or warranties. By cleaning up and organizing your IT infrastructure documentation, you can eliminate up to half of time thrown away trying to find critical information about your network. ProSight IT Asset Management includes a common location for storing and collaborating on all documents related to managing your business network like standard operating procedures (SOPs) and How-To's. ProSight IT Asset Management also offers a high level of automation for gathering and associating IT information. Whether you�re making enhancements, performing regular maintenance, or responding to an emergency, ProSight IT Asset Management delivers the data you require when you need it. Find out more about Progent's ProSight IT Asset Management service.
ProSight Network Audits
Progent's ProSight Network Audits are a fast and affordable alternative for small and medium-size organizations to get an objective evaluation of the health of their network. Powered by some of the top remote monitoring and management (RMM) tools available, and overseen by Progent's world-class group of IT experts, ProSight Network Audits help you see how well the deployment of your core infrastructure devices adhere to best practices. The Basic and Advanced options for ProSight Network Audit services are offered at a budget-friendly, one-time cost and provide immediate benefits such as a cleaner Active Directory system. Both also come with one year of cutting-edge remote network monitoring and management (RMM). Advantages can include simpler network management, improved compliance with government and industry security requirements, more efficient utilization of network assets, faster troubleshooting, more dependable backup and restore, and increased uptime. Learn more about Progent's ProSight Network Audits IT infrastructure review.

Progent's ProSight Ransomware Preparedness Report
Progent's ProSight Ransomware Preparedness Report service is a low-cost service centered on a brief discussion with a Progent information assurance expert. The fact-finding interview is intended to help evaluate your organization's ability to block or recover quickly following an attack by a ransomware strain such as Ryuk, WannaCry, NotPetya, or Hermes. Progent will work with you directly to gather information about your current security profile and backup system, and Progent will then deliver a custom Basic Security and Best Practices Report detailing how you can apply best practices to create a cost-effective security and backup/recovery environment that aligns with your business requirements. For details, see Progent's ProSight Ransomware Preparedness Report.

Special Benefits of Working with Progent
As a Microsoft-certified Partner and Small Business Specialist, Progent is an acknowledged leader in supporting the baseline network software and office productivity applications important to most small and mid-size companies and local governments. As a Cisco-qualified partner, Progent also can provide expertise for an ever more sophisticated collection of network products including PIX and ASA firewalls, switches, routers, voice-over-IP options, and wireless connectivity. Furthermore, Progent's CISSP-Certified security consultants, CISM-qualified security engineers, CISA-certified security audit specialists and GIAC-certified information assurance experts offer a company-wide view of system protection and can help with complex security projects like Security information and Event Management (SIEM) solutions to help enterprises meet business standards and statutory regulations for IT information security and incident reporting.

The scope and depth of Progent's consulting team offer a powerful set of advantages to clients wishing to increase the business value of their IT network within an affordable budget. These benefits include:

  • Best Industry Methodology
    Progents team of Microsoft and Cisco Premier Certified consultants average longer than ten years of real-world industry background, in the trenches of IT support, performing a broad variety of IT projects for a large array of clients. Each Progent support professional shares a proven set of personal best practices which are incorporated into shared best practices standards that Progent teaches its support personnel. This guarantees that you get not just expert IT skills, but also a consultant with field-tested methods for resolving real-world network problems quickly. Read additional information concerning Progent's best practices for network consulting.

  • Efficient Pricing Structure
    Progent's pricing policy is to charge for online service and on-premises help by the minute. As a result, you owe only for delivered support. Progent does not impose a higher rate for off-hours or priority support, and Progent does not bill for travel except for emergency support where on-site work is less than four hours. In addition, Progent applies no sign-up charge and requires no retainer for services provided during regular business hours. Many service organizations impose large minimum fees or charge in increments of fifteen minutes or longer. Progent's small billing granularity eliminates king-size invoices for quick solutions. An additional advantage of by-the-minute billing is that clients will be less inclined to permit minor problems to stay unaddressed until they grow into major problems. Learn additional information concerning Progent's value pricing for IT outsourcing.

  • Full Reporting of Network Services
    Progent has created a comprehensive support reporting system that stores and organizes complete documentation for all delivered support activities. Unlike some freelance consultants or small service firms who offer minimal documentation or specifics of services performed, every service delivered by Progent is tracked by comprehensive documentation. Each Progent staff member has use of the service documentation sent by every staff member to each client. The practice of documenting and organizing service records allows more efficient support and avoids a variety of typical problems such as when a support customer is effectively held captive to a consultant who refuses to release the keys to the kingdom. Find out additional information concerning Progent's documentation of IT outsourcing services.

  • Knowledge Transfer
    Progent practices information transfer from Progent's consultants to customers. By teaching clients to resolve problems that are within their comfort zone, Progent is able to focus on delivering hard-to-find services where Progent has few competitors. Small businesses who utilize freelance consultants or who employ internal IT staffs benefit when Progent transfers information about new technology and proven methodologies to make their IT environments more robust, protected, and efficient. Learn more details concerning Progent's knowledge transfer services.

Get in Touch with Progent
If your Concord, California business wants to get in touch with Progent to find out about IT outsourcing, consulting, or technical support, call 800-993-9400 or visit Contact Progent.

Fast Remote Network Help
For immediate online help, you can call Progent's Technical Response Center toll-free at 1-866-PROGENT (866-776-4368).



An index of content::

  • 24-Hour VBA Programming Firm Cisco and Microsoft Certified Database DBA Online Troubleshooting
  • 24/7/365 Windows Server 2019 and SCOM Setup and Support Windows Server 2019 Windows Time Service Technical Support Services

  • Services Signature-matching Virus Protection
    Signature-matching Virus Protection Specialist

    Progent's ProSight Active Security Monitoring is an endpoint protection solution that utilizes cutting edge behavior-based analysis tools by SentinelOne to defend endpoints as well as physical and virtual servers against modern malware assaults such as ransomware and email phishing, which easily evade legacy signature-based AV tools. ProSight Active Security Monitoring protects on-premises and cloud resources and provides a single platform to manage the complete malware attack progression including protection, infiltration detection, mitigation, remediation, and forensics. Key features include one-click rollback using Windows VSS and real-time system-wide immunization against newly discovered attacks.

  • 24x7 SCDPM Security Online Consulting SCDPM Troubleshooting Remote Technical Support
  • 24x7 Symantec VelociRaptor Cybersecurity Firm Symantec Security information Systems Audit
  • Advantages of IT Outsourcing Article Advantages of IT Outsourcing White Papers
  • Aironet Access Point Security Online Technical Support Network Consulting Aironet 600 Access Point
  • At Home Employees Cloud Integration Technology Consulting Remote Support Services Remote Employees Cloud Integration
  • Award Winning Microsoft Certified Expert Exchange 2007 Online Consulting Microsoft Exchange Online Support
  • Award Winning Microsoft MCDBA Consultant Open Positions New South Wales After Hours Microsoft Consulting Subcontractor Jobs
  • Award Winning QoS Test Lab Engineer Services Capacity Planning Test Lab
  • BES Express Engineers BlackBerry BES Server Express Professionals

  • Microsoft Certified SQL Server 2008 Upgrading
    SQL Programming

    SQL Server 2000 is a complete, Web-enabled database and data analysis package that enables the rapid development of a new generation of high-end programs that can give your business a significant competitive edge. Microsoft SQL Server 2000 provides core support for XML and the capability to query across the Internet and beyond the firewall. The expertise of Progent's Microsoft-certified SQL Server 2000 engineers, averaging more than over 10 years of background supporting Microsoft integration, ensures you success in designing, deploying and supporting Microsoft SQL Server applications that are well connected with other applications powered Microsoft's .NET environment.

  • CISM Certified Cybersecurity Management Consultant 24/7/365 Microsoft and Cisco Certified CISM Certified Cybersecurity Firewall Configure
  • Call Desk for Remote Workers Online Consulting Top Quality Helpdesk for at Home Workforce Technical Support
  • Cisco 520 Secure Router Consultant Services Specialist Cisco Voice over IP
  • Cisco Engineers Subcontractor Job Network Engineer Position

  • Macola Reporting
    Macola Reporting

    Progent can provide you with application developers who can customize your Microsoft Business Solutions ERP, MRP, and financial system applications to suit your unique business needs. Progents Microsoft consultants provide experience in Microsoft AX ERP Software, Microsoft Microsoft Navision, Microsoft Solomon, and Microsoft Business Solutions Retail Management Software. Progent also offers expert e-Commerce consulting support for safe, corporate-wide information sharing plus integration with CRM packages.

  • Microsoft and Apple Information Technology Outsourcing Firms Concord
  • Computer Consultant Managed IT Services Consultants 24/7 Progent Remote Network Management Engineer
  • Computer Consultant Microsoft SQL 2008 MS SQL Server 2008 IT Services
  • Networking Configure Contra Costa County California
  • Computer Consulting Non-stop Internet Access Automatic Fail-over Integration

  • Network Consulting Companies UNIX Online
    Sun Solaris Remote Services

    Progent provides national remote phone support and troubleshooting services for companies that run Solaris networks or whose information systems feature a mix of Sun Solaris and Microsoft products. Online IT help offers optimum return for your IT dollar by protecting client efficiency and shortening the hours charged for network analysis and repair. Sophisticated remote access utilities and experienced service specialists and engineers combine to enable Progent to solve the majority of IT issues without wasting time and money by going to your site. In most of situations your network problems can be dealt with over the phone or via a combination of phone help and remote connectivity. Progent can put you in touch with Cisco certified CCIE network engineers and CISA premier security professionals to assist you with the toughest network problems.

  • Computer Engineer Aironet 3700 Access Point Open Now Aironet Wave 2 Wi-Fi Access Point Technology Consulting
  • Computer Security Juniper Networks NetScreen Urgent NetScreen Security Group
  • Computer Support Help Desk Outsourcing Remote Consulting Call Desk Management Services Information Technology Consulting
  • Concord Migration Firm 24 Hour Small Business Computer Consulting Martinez
  • Consultancy Walnut Creek Walnut Creek Computer Specialists
  • Windows Security Remote Troubleshooting
  • Consultant Services Communications device patch management Specialist iOS patch management

  • Building-to-building Wireless Onsite Technical Support
    Professionals Wireless Network

    Progent's Wireless Consulting Services provide a convenient, affordable way for companies of all sizes to integrate, manage and repair advanced wireless connectivity technology. For 802.11n and the latest 802.11ac wireless networks, Progent can show you how to plan and deploy appliances such as Cisco's Aironet and Meraki wireless access points and wireless network controllers. For mobile email and web-based applications, Progent can help with Apple iPhones, Apple iPads, Google Androids, and Windows phones and tablets.

  • Consultant Services Ubiquiti UniFi WiFi Professionals Ubiquiti XG Security Gateway
  • Contra Costa County Computer Network Support Company Best Walnut Creek Computer Consulting Services
  • Contract Jobs Microsoft MCITP Engineer Microsoft MCTS Consultant Jobs Victoria, Australia
  • Contract Programming Firm Amazon SQS Outsourced Programming Amazon EC2 integration
  • Contract Programming Firm Amazon Web Services hybrid cloud solutions Design Firms Amazon AWS hybrid cloud solutions
  • Contractor Jobs Microsoft Consulting Orinda CA Microsoft MCITP Support Freelance Jobs Walnut Creek, CA
  • Critical Security Threat Bulletins Firewall Configure Best Cybersecurity Bulletins Cybersecurity Firms
  • Danville Small Business Computer Consultants Software Support Contra Costa County
  • Danville Solution Providers Small Business Computer Consultants Martinez
  • Desktop Technology Network Help Information Technology Outsourcing Companies Microsoft Mac and Linux Desktop
  • Emergency System Center 2016 Azure Integration Professional Largest SCOM 2016 Online Support Services
  • Exchange 2000 Server Technical Support Services Information Technology Consulting Exchange 2000 Server Upgrade
  • Exchange 2013 Collaboration Remote Consulting Exchange 2013 Integration Technical Support Services

  • Consultants Email Intent Analysis
    ProSight Email Guard Spam Filtering Consulting Services

    Progent's ProSight Email Guard solution uses the technology of top information security vendors to deliver centralized control and world-class protection for your email traffic. The powerful architecture of Progent's Email Guard managed service integrates cloud-based filtering with an on-premises security gateway device to provide complete defense against spam, viruses, Dos Attacks, Directory Harvest Attacks (DHAs), and other email-based threats. ProSight Email Guard's Cloud Protection Layer serves as a preliminary barricade and blocks the vast majority of threats from reaching your security perimeter. This reduces your vulnerability to inbound threats and conserves system bandwidth and storage. ProSight Email Guard's onsite security gateway appliance adds a further level of inspection for incoming email. For outbound email, the onsite security gateway provides anti-virus and anti-spam protection, DLP, and encryption. The onsite gateway can also assist Exchange Server to track and safeguard internal email that stays inside your corporate firewall.

  • Exchange 2016 Upgrade Planning Troubleshooting Support Microsoft Exchange 2016 Migration
  • Exchange 2019 SharePoint Integration Support Services Exchange 2019 and Windows Server 2019 Integration Services
  • External Network Security Scan Professionals Engineers Network Security Scan
  • Great Plains Migration Support Outsourcing Remote Technology Consulting Services Dynamics GP Software
  • Hermes ransomware forensics Consultant Services Consulting Services Sodinokibi ransomware forensics
  • ISA 2004 Firewall On-site Technical Support Best ISA 2004 Firewall Technical Consultant
  • ISA 2004 Firewall Remote Support Microsoft ISA Server On-site Technical Support

  • CISSP Certified Security Engineers
    CISSP Certified Security Consultants

    Progent's CISSP-certified cybersecurity consultants can help organizations of any size with any facet of information system security. Progent can implement efficient cybersecurity solutions that protect a small business from advanced threats or Progent can plan, configure, and manage an end-to-end security environment for hybrid enterprise networks that support local, online, and mobile clients sharing network resources distributed over multiple physical sites and public and private clouds.

  • IT Outsourcing Advantages Whitepaper IT Outsourcing Examples White Paper
  • IT Services for Network Service Firms Specialist 24-Hour Consultants Consulting for IT Service Providers
  • Immediate Consultants Meraki MR42 Access Point Immediate Meraki MR53 Access Point Remote Troubleshooting
  • Microsoft and Apple Migration Firm Concord, Contra Costa County
  • Infor SyteLine CloudSuite Implementation Specialists Consult Infor SyteLine CloudSuite Materials Management
  • Largest SQL Server 2017 Automatic Database Tuning Online Help Remote Microsoft Certified Expert Technology Consulting SQL Server 2017 Enterprise
  • Mac VoIP Help and Support Remote Mac Network Professionals

  • Consulting Radvision XT5000
    Codian Consultant

    Progent can provide access to a veteran specialist with years of experience installing, maintaining, and enhancing video conferencing systems from leading vendors including Cisco, TANDBERG, Polycom, LifeSize, and Radvision. Progent can work with your internal network management team, your Internet Service Provider, and your video conferencing technology supplier to assist your company increase the business value of your video conferencing ecosystem.

  • Mandriva Linux Consulting Engineer Redhat Linux
  • Microsoft Exchange Server 2010 Remote Troubleshooting Immediate Microsoft Exchange Server 2010 Configuration
  • Emergency Phone Support Contractor Concord
  • Microsoft Expert Access Coding Power Query Reporting
  • Networking Small Business IT Consulting Concord, CA
  • Microsoft Expert System Center 2016 and NetApp Integration Setup and Support 24-7 System Center 2016 Operations Manager Setup and Support
  • Microsoft LCS Server Instant Messaging Consulting Emergency Microsoft LCS Server IM Onsite Technical Support
  • Support Group Emergency Phone Support Concord, Contra Costa County
  • Microsoft Office SharePoint Server 2007 Professional SharePoint Server 2007 Support Outsourcing

  • Support and Setup SCCM Application Management
    SCCM Support and Integration

    Configuration Manager automates software deployment across multiple sites, streamlines security and compliance settings control, keeps track of network resources, guards against corporate data leakage, performs network health reporting, allows safe end-user self service, and offers a common control mechanism for managing multi-OS networks running on-premises, cloud-centric, or hybrid deployment architectures. Progent's Microsoft-certified Configuration Manager consulting team and Microsoft Azure cloud integration specialists can help your organization with any facet of planning, implementing, operating and repairing a SCCM deployment for on-premises, cloud-based, or hybrid networks.

  • Microsoft PowerPoint for Mac Learning Class Entourage
  • Microsoft Windows 2008 R2 Support and Integration Windows Server 2008 Security Help and Support
  • Microsoft Windows 7 Computer Consultants Technology Consulting Services Microsoft Windows 7

  • Open Now Expert Microsoft Certified Network Consulting Windows Server 2016 Business Continuity
    Windows Server 2016 High Availability Network Consultant

    Progent's certified information technology consultants can provide Windows Server 2016 migration consulting services to help businesses of all sizes to design and implement an efficient upgrade to Windows Server 2016 and Hyper-V 2016 using an on-premises, cloud, or hybrid architecture. Progent can help you to evaluate the value of Windows Server 2016 for your enterprise and can help you with any aspect of designing, deploying, managing or debugging your Windows Server 2016 and Windows Hyper-V 2016 solution. Progent can help your organization to benefit from the many new high-availability and security capabilities of Windows Server 2016 and Hyper-V 2016 like Windows Containers for isolating applications, Shielded Virtual Machines to protect against compromised administrators, Credential Guard and Remote Credential Guard, Just In Time (JIT) Privileged Access Management, Virtual Machine load balancing, Storage Replica, plus multi-domain clusters.

  • Microsoft Windows Server 2012 R2 Support Windows Server 2012 R2 Hyper-V Network Consultant
  • Microsoft Windows Specialists Windows 8.1 Training Network Consultants
  • Microsoft and Apple Small Business Outsourcing Concord IT Outsourcing Information Technology Outsourcing Group Concord, Contra Costa County
  • Network Assessment Walnut Creek Danville Problem Resolution
  • Network Consultants Unified CM and Microsoft Office 24-7 VoIP Infrastructure Solution for SIP Technical Consultant
  • Office 365 Skype for Business Integration Integration Support Microsoft 365 PowerPoint Integration Troubleshooting
  • Online Support Services Mac Security Audits Engineers Apple OS X Infrastructure

  • CISM Cybersecurity Contractors
    Cisco Certified Expert CISM Certified Cybersecurity Security Evaluation

    Progent offers the services of CISM Certified security professionals. The Certified Information Security Manager (CISM) committee defines the core capabilities and international standards of skill that information security managers are required to master. CISM provides executive management the confidence that consultants who have qualified for their CISM credential have the background and knowledge to provide efficient security management and consulting consulting.

  • Online Support wireless IP phone integration wireless VoIP phones and Meraki APs Consultant
  • Operations Manager Specialists 24x7x365 Remote Monitoring and Reporting Integration Services
  • Outsourcing Catalyst Wi-Fi 6 AP Layout Support Outsourcing Catalyst 9105w Access Point
  • Printer firmware patch management Consultant Top Wi-Fi access point patch management Technology Professional
  • Private Clouds for Small Businesses Professional Professional Private Cloud Virtual Datacenter Hosting

  • Professional Dynamics GP SSAS
    Award Winning Engineer Dynamics GP Customization

    Microsoft Dynamics GP/Great Plains accounting offers analytics and reporting capabilities that let you track all operations, sales and spending, and sales patterns with built-in drill-down, query, and reporting functions. Progent's Dynamics GP/Great Plains reporting consulting services can enable you to design reports that let you analyze your business more completely, turning uncooked data into useful business information. Progent is able to enhance your reporting and analytics by offering Crystal Reports expertise, FRx support, and Microsoft Excel programming. In addition to delivering reporting consulting, Progent can provide Microsoft .NET consulting, Microsoft SQL Server expertise, and programming experience with VBasic, XML and other tools in order to offer specialized business application development and eCommerce solutions that integrate seamlessly with Dynamics GP/Great Plains.

  • Professional CIO CIO Information Technology Consulting

  • Midsize Business Migration Consulting
    SMB Network Help

    Progent offers network services for mid-size businesses who have 100 to 250 system users. The medium size business or work group has traditionally been an overlooked segment of the market for network consulting services. The overhead and support delivery models of major third-party service organizations make them too expensive for the typical mid-size company or small medium business (SMB), which usually relies on a minimal IT budget with which to maintain an information system whose advanced technology and capability are often similar to the networks of far bigger companies. Progent's support delivery model, which takes full advantage of online support, virtual office technology and 24x7 server monitoring, dramatically reduces the IT support costs of a small-medium business while providing the small organization with enterprise-level service from certified, world-class experts with background in a broad array of midsized business technologies. If your medium size company or small business is searching for the quality of IT help appropriate for a mid-size office without paying big-company costs, contact Progent.

  • Professional Microsoft Teams with SharePoint Online Microsoft Teams and Cisco Unified Communications Consultant
  • Professionals ProSight IT Management Outsourcing Managed IT Services Consulting Specialist
  • Professionals Service Desk Outsourcing Support Desktop Help Desk Outsourcing Services Help and Support

  • Security Firms ISSAP Certified
    Computer Associates Cybersecurity Consultancies

    For small and midsize businesses, network security and information assurance and compliance is excessively complex to stay ahead of but too dangerous to ignore. The world's biggest institutions have been breached, and the top cloud services have occasionally been taken down. It seems as though there's nowhere to run. Progent has made it affordable for smaller companies to carry out critical security tasks effectively by providing the advantage of billed time to the closest minute with no minimum billing for online help. This means you have the help of a seasoned information consultant to provide precisely the help you need when you need it. Progents CISA, CISM, GIAC, CISSP and ISSAP premier consultants can assist you with any level of system security including security assessments, virus defense and recovery, spam and email content filtering, email data loss prevention, compliance reporting, and creating a comprehensive security plan.

  • Progent's Management Small Business Network Consultants Progent Management System Consultants
  • RIM Blackberry Online Troubleshooting BlackBerry Desktop Manager Consulting Services
  • Remote Troubleshooting Catalyst Wi-Fi 6 and Wi-Fi 6E Access Point Catalyst Wi-Fi 6 and Wi-Fi 6E AP Placement Engineer

  • Windows 2000 Online Consulting
    Windows Server 2000 Upgrading

    Progent's Microsoft-certified Windows Server 2000 experts offer network help and IT consulting services for the complete line of Microsoft .NET Enterprise Servers, Windows Server 2000, and Windows 2003 Server. Progent's Microsoft Windows Server 2000 configuration, update, and troubleshooting offerings include system design, deployment, project management, local and remote technical support, Call Center outsourcing, professional security analysis, turn-key outsourcing, and cost-effective co-sourcing.

  • Risk Monitoring Help and Support Immediate Computer Consultants CRISC Risk Identification
  • SCDPM 2012 Migration Technical Support SCDPM 2012 and Hyper-V Online Technical Support
  • SQL Server 2017 Analysis Services Network Consultants SQL Server 2017 Analysis Services Professional
  • Security Firms Security Penetration Testing Cybersecurity Pen Testing Cybersecurity Organization
  • Server and Desktop Monitoring and Reporting Configuration On-site Support Server and Desktop Monitoring and Reporting
  • Setup and Support MSP360 Server Backup MSP360 Backup Computer Consultant
  • Small Business Access Points Consultant Small Business Wireless AP Online Support
  • Small Business Network Architect Firms Small Business Network Providers
  • Small Offices Computer Companies Setup Service Small Business

  • Programming Microsoft Azure firewall configuration
    Development Firms Microsoft Azure Backup

    Progent can help businesses of all sizes to migrate all or part of their network infrastructure to Microsoft Azure. This can streamline network administration and lower hardware expense. Microsoft Azure includes a wealth of cloud services and Progent can help you to understand the advantages and restrictions of various cloud networking models supported by Azure. Progent can show you how to manage cloud-based or hybrid cloud and on-premises apps and network infrastructure and make sure you sidestep the typical errors small organizations make when moving to the cloud. Progent can help you to set up VMs on Azure Virtual Machines, use VHD storage with Azure Storage, handle user identity with Azure Active Directory, and build backup-and-recovery mechanisms with Azure Backup. Progent can also assist you to prepare firewalls and VPN tunnels and to manage iPhones and iPads and Google Android handhelds.

  • Solaris Services Computer Consulting Sun Solaris
  • Specialist Linux Computer Network Support Firms NetBSD
  • Support Exchange 2013 Unified messaging Exchange 2013 Project Planning Setup and Support
  • Support and Integration SCCM 2012 Application Deployment 24-Hour SCCM 2012 Patch Management IT Consultants
  • Systems Management Server 2003 Online Troubleshooting SMS Server Migration Support Outsourcing
  • Technology Professional Snatch ransomware settlement negotiation Technology Professional MongoLock ransomware settlement negotiation
  • Testing McAfee Audit Trend Micro
  • Top Rated Cisco Router Computer Consulting Firm Best Cisco Architecture Computer Network Support Companies
  • UNIX Specialist Technical Support Sun Solaris
  • Urgent Technology Consulting Microsoft Financial Software Microsoft Dynamics GP ERP Setup and Support

  • ProSight Remote Server Management Integration Services
    Online Troubleshooting ProSight Remote Desktop Management

    ProSight LAN Watch is Progents server and endpoint monitoring service that uses state-of-the-art remote monitoring and management technology to keep your network running at peak levels by checking the health of critical devices that power your network environment. When ProSight LAN Watch uncovers a problem, an alarm is sent automatically to your specified IT personnel and your assigned Progent consultant so all looming problems can be resolved before they can disrupt productivity.

  • Maintenance Networking
  • Walnut Creek Designers Walnut Creek On-site IT Support
  • Walnut Creek Support Group After Hours Consulting Service Firm Concord
  • Web Application Security Cybersecurity Organization GIAC Certified Information Assurance Security Organizations
  • WiFi Technology Consulting Services WiFi On-site Technical Support
  • Windows 2000 Server Specialist Consulting Services Windows 2000 Server
  • Networking Firm Microsoft Windows Concord California
  • Windows Essential Business Server Support Services Microsoft Small Business Server 2008 Engineers
  • Windows Server 2008 Active Directory Online Support Microsoft Expert Windows 2008 R2 Outsourcing
  • Remote Help Desk Computer Network Consultant Concord, CA
  • Windows Server 2022 Storage Replica IT Consultants Open Now Network Consulting Windows Server 2022 Clusters Sets
  • Wireless LAN Site Survey Configuration Wireless LAN Site Survey Technical Consultant
  • Work from Home Consultant Onsite Technical Support Teleworker
  • Work from Home Security Online Technical Support Largest Troubleshooting Remote Employees Security

  • IT Consultant Exchange 2003
    Microsoft Expert Exchange 2003 Online Support

    Progent's Microsoft certified consultants can show you how to design and implement a smooth in-place Exchange Server 2003 migration strategy that avoids network disruption, reduces ongoing support demands, and makes your Exchange Server 2003 easy to manage. For complicated multi-server or multi-location migrations, Progent has the knowledge and experience to finish your move quickly and affordably. Progent's Microsoft Exchange 2003 help, troubleshooting, and consulting offerings include assistance with the integration of outside vendor enhancements of Microsoft Exchange 2003 Server that are in keeping with your business needs.


    © 2002-2022 Progent Corporation. All rights reserved.