Enlarging your remote workforce may have a major effect on IT architecture, cybersecurity, and corporate workflows. Progent has two decades of background assisting businesses of all sizes to plan, deploy, administer, optimize, and debug IT networks that incorporate work-from-home employees. Progent can assist your Addison organization to select the appropriate technologies and follow best practices in creating and maintaining a safe virtual solution for telecommuters that facilitates teamwork and delivers maximum business value. Progent offers services ranging from on demand expertise for helping you over challenging technical roadblocks to full project management to help you successfully complete business-critical tasks.

Progent's consultants can help Addison, Texas organizations to with any facet of creating a high-performing work-from-home ecosystem by delivering infrastructure design and configuration services, VoIP PBX expertise, video conferencing support, collaboration platform customization and training, public cloud integration, Call Desk services, cybersecurity, data protection solutions, and streamlined management.

Voice/Video Conferencing for Telecommuters
A broad selection of video conferencing platforms from major technology companies enable virtual meetings, video and voice conferencing, chat sessions, and content sharing for both onsite users and telecommuters. Many organizations use multiple conferencing products to meet the needs of their various partners and customers. Progent can assist your organization to maintain your existing voice/video conferencing environment and enhance the engagement of your remote employees.

  • Skype for Business is Microsoft's popular unified communications platform that supports presence, IM, audio and video calling and conferencing as well as the transparent integration of these functions within Office desktop and Microsoft 365 applications such as PowerPoint, Word, and Excel. Progent offers the expertise of Microsoft-certified specialists who can help you to configure and manage Skype for Business clients to support your at-home workforce. To learn more about Progent's support services for Skype for Business, see Skype for Business integration services.
  • FaceTime is Apple's multiuser video calling app for compatible iOS, iPadOS, iPod and Mac devices. FaceTime works over Wi-Fi or cellular Internet connections. Newer editions of FaceTime support as many as 32 concurrent users for video sessions. For details about Progent's consulting expertise for FaceTime, see Progent's FaceTime configuration expertise.
  • Webex Meeting Center provides online conferencing for most computing devices. Offered via Cisco's Webex Cloud, Webex capabilities include sharing granular content or computer screens, presentations that embed rich media such as Microsoft PowerPoint and Flash videos, session capture, plus revision and playback for future reference. To learn more about Progent's consulting expertise for Cisco Webex and for additional IP video products from Cisco, visit Progent's Webex Meeting Center support services.
  • Teams is Microsoft's next-generation replacement for Skype for Business. Teams acts as a portal for conferencing, contacts, and content with features such as IP voice and video calling, persistent threaded chat, plus file sharing. For details about Progent's support services for Microsoft Teams as well as for additional Office 365 apps, see Progent's Microsoft Teams consulting services.
  • Additional Voice/Video Conferencing Apps supported by Progent's conferencing experts include Google Meet, Amazon Chime, Zoom, and Slack. Progent can deliver configuration and debugging services for these conferencing platforms and assist your business to tune your WAN architecture to host them.

Contact Progent for At-Home Worker Expertise
To get in touch with Progent about creating and maintaining an efficient telecommuter environment for your Addison, Texas business, call 1-800-993-9400 or go to Contact Progent.



An index of content::




  • 24 Hour 802.11x Wi-Fi Site Survey Remote Consulting
    Wireless LAN Site Survey Online Consulting

    Progent's Wi-Fi site survey services help you to plan, install and troubleshoot a Wi-Fi network adapted to your environment, providing you a WLAN that has the coverage, performance, capacity, Quality of Service, security, and hand-off capability your business needs. Wireless survey services from Progent include remote predictive modeling for designing a Wi-Fi LAN and onsite survey services for confirming, optimizing, and troubleshooting an operational Wi-Fi LAN.

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    Progent's ProSight Enhanced Security Protection (ESP) managed services deliver economical in-depth security for physical servers and virtual machines, desktops, mobile devices, and Exchange Server. ProSight ESP utilizes adaptive security and advanced heuristics for round-the-clock monitoring and reacting to cyber assaults from all vectors. ProSight ESP offers two-way firewall protection, penetration alarms, device management, and web filtering via leading-edge technologies incorporated within one agent managed from a single control. Progent's data protection and virtualization experts can help your business to design and implement a ProSight ESP environment that meets your organization's unique requirements and that allows you achieve and demonstrate compliance with government and industry information protection standards. Progent will help you specify and implement security policies that ProSight ESP will manage, and Progent will monitor your IT environment and react to alerts that require urgent action. Progent's consultants can also assist your company to install and test a backup and disaster recovery solution such as ProSight Data Protection Services (DPS) so you can get back in business quickly from a destructive cyber attack such as ransomware.

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    VPN Remote Consulting

    Cisco's security and offsite connectivity solutions for small to medium sized businesses represent a full range of easy-to-administer protection hardware and software to help safeguard your wired and wireless information system. Cisco's Virtual Private Network product family includes routers and switches, firewalls, intrusion detection systems, and VPN solutions. Progent's professional consulting staff includes field-proven engineers with Cisco's Certified Internetwork Expert and Cisco Certified Network Professional certifications who can help your organization to evaluate Cisco VPN, Cisco RADIUS Security, and additional Cisco security solutions that align most closely with your corporate objectives.

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    Microsoft Exchange 2013 includes major enhancements to the functionality of its predecessor Exchange Server 2010 and delivers powerful new features plus a redesigned structure. These improvements favorably impact key facets of IT like manageability, availability, security and compliance, operational costs, teamwork, expandability, performance, cross-version interoperability, and the user experience. Progent's Microsoft-certified Exchange Server 2013 consulting experts can help you evaluate the potential advantages of migrating to Microsoft Exchange 2013, design a cost-effective validation and rollout plan, and educate your IT team to maintain your Exchange Server 2013 environment. Progent can also provide affordable online consulting and management for Microsoft Exchange Server 2013.

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    Progent's pricing policy is to bill for remote support and in-person help per minute. Consequently, you are billed just for received services. Progent does not impose a higher rate for after-hours or emergency service, and inside California or in regions where Progent offers on-premises support, Progent does not charge for travel time except for emergency calls where on-site time is less than 4 hours. Also, Progent applies no minimum charge and requires no monthly commitment for services provided during normal working hours. Many support firms impose substantial minimum payments or charge for each quarter hour or longer. Progent's one-minute granularity does away with big invoices for fast solutions so you won't be forced to allow less critical problems to stay unaddressed.

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    Progentís ProSight WAN Watch is a network infrastructure monitoring and management service that makes it easy and inexpensive for smaller organizations to map out, track, reconfigure and debug their networking appliances like switches, firewalls, and wireless controllers as well as servers, printers, endpoints and other devices. Using state-of-the-art Remote Monitoring and Management (RMM) technology, WAN Watch ensures that infrastructure topology diagrams are kept current, captures and manages the configuration of virtually all devices connected to your network, tracks performance, and generates alerts when potential issues are detected. By automating time-consuming management and troubleshooting processes, WAN Watch can knock hours off ordinary chores like network mapping, reconfiguring your network, finding appliances that require critical updates, or isolating performance issues.

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    Oracle database administration Consulting Services

    Progent offers cost-effective online access to an Oracle MySQL administrator or application programmer and can help organizations of any size to integrate and manage MySQL within a dependable network environment that offers advanced performance, scalability, and protection. Progent also has experience assisting businesses migrate databases from an Oracle environment to MySQL.

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  • Best SharePoint 2016 Network Consultant SharePoint 2016 Power BI Network Engineer

  • Microsoft Hyper-V 3.0 Server Virtualization Engineer
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    Microsoft Windows Server 2012 R2 Hyper-V advances the power of virtualization in key areas such as multitenancy, agile infrastructure, cloud readiness, scalability and performance, and high availability. Progent's Microsoft-certified consultants can assist your business to benefit from Hyper-V to deploy and manage virtual servers to reduce IT costs and enhance availability.

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  • BlackBerry Redirector Consultants BlackBerry Desktop Manager Consulting Services

  • Information Technology Outsourcing Companies Microsoft Desktop
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    Progent can provide a wide array of affordable online and onsite support services to help you to install, administer, and debug workstations and mobile devices based on Windows, macOS/OS X, iOS, Android, or Linux.

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  • CCNP Certified Network Engineer VPN Cisco VPN Technical Consultant
  • CCSI Small Office Computer Consultant 24-Hour ITIL Foundations Certified (ITIL) IT Consulting Company

  • Cybersecurity Organizations Sun Solaris
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    If your business operates a Solaris environment or a multi-OS network, Progent's CISM, CISSP and ISSAP-certified consultants can assist your entire organization in a wide range of security topics including security management procedures, security architecture and strategies, connection control products and methodology, software development security, business processes security, physical security, telecommunications, infrastructure and web security, and disaster recovery preparedness. CISM and ISSAP define the core skills and worldwide standards of knowledge that information security managers are required to master. These certification provide executive management the assurance that those who have earned their CISM or CISSP qualification have the background and knowledge to offer effective security support and engineering help.

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  • Windows 8.1 DirectAccess Tech Consultant
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  • Office 365 hybrid solutions for Exchange Consultant
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    Microsoft has made a strong effort to enable transparent hybrid environments that combine Office 365 Exchange Online and local Exchange deployments. This permits you to have certain mailboxes located at your physical datacenter and other mailboxes resident on Office 365. Progent's certified Exchange consultants can assist your organization with any facet of planning, implementing and troubleshooting your hybrid Office 365 Exchange Online deployment. Progent's Exchange specialists can provide occasional support to help you through challenging technical issues and also can provide extensive project management outsourcing or co-sourcing to make sure your hybrid Office 365/Exchange initiative is carried out on time and within budget.

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  • Cisco ASA firewall VPN Onsite Technical Support Cisco ASA Configuration Support and Help

  • 24x7x365 Remote Support Operations Manager
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    Progent provides a selection of network support packages for small businesses. These information technology outsourcing and server monitoring solutions are built around the anticipatory problem solving abilities of System Center Operations Manager, a next-generation network and system support software platform that tracks the availability, performance, and safety of your network and identifies potential problems before they can disrupt your system. With Progent's economically priced network support programs, small companies can choose a simple co-sourcing package based on Microsoft Operations Manager 2007 with network monitoring, reporting, Help Desk and remote troubleshooting or a comprehensive round-the-clock outsourcing package.

  • Cisco AnyConnect Consulting Services Cisco ASA 5500-X Firewall with Firepower Specialists
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  • Cisco PSTN gateways Network Consulting Cisco SIP Infrastructure Solutions Support and Integration

  • Technical Support Services Office 365 Exchange Online and on-premises Exchange
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    Microsoft Office 365 Exchange Online lets you use cloud-resident servers, mailboxes and associated Exchange infrastructure to lower hardware expense and administrative overhead. You can use Exchange Online to run all your Exchange mailboxes, or you can run a hybrid solution that combines both local and cloud-hosted mailboxes. Progent's Microsoft-certified consultants can provide affordable remote support to assist your organizations to evaluate the potential advantages of Office 365 Exchange Online, plan a network topology that makes sense for your functional requirements and IT budget, carry out an efficient migration from your existing Exchange organization to one that incorporates Exchange Online, train your management team and users, and provide as-needed consulting and troubleshooting.

  • Cisco and Microsoft Certified Expert Small Business Computer Consultants 24-Hour Cisco Expert Network Consultants Small Company
  • Offsite Workforce Addison Consulting and Support Services - Conferencing Solutions Consulting Services Addison-Farmers Branch, Texas
  • Citrix XenServer Consultants XenServer Integration Services
  • Computer Consulting Group Addison, Texas Addison, Texas Computer System Consultant
  • Computer Engineer Windows 7 Upgrade Consulting Microsoft Windows 7 Upgrade
  • Consultancy Microsoft LCS Server Setup and Support Microsoft LCS Server Instant Messaging

  • Solaris Professional
    Sun Solaris Support and Integration

    If your company network combines Solaris platforms with Windows, Progent can show you how to integrate your servers into a cohesive environment that allows all your OS platforms to coexist for easy administration, transparent information exchange, high reliability, enhanced performance, and strong security. Progent's Solaris and MS Windows integration assistance offerings feature network infrastructure configuration and support, consulting for Microsoft Windows services for UNIX (SFU), online server monitoring and administration, remote technical help and repair, in-person technical support, and Help Desk support.

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  • Consultant Services Infor SyteLine CloudSuite Training SyteLine ERP Professionals
  • Consultant Services Lync Server 2013 and Cisco UC Lync Server 2013 IM Engineers
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    Progent's Cisco CCIE-certified Wi-Fi infrastructure consultants can provide online or on-premises configuration and debugging services to assist your organization to design, configure, update, tune, manage and debug Aironet wireless AP environments of any size or architecture. Progent's Cisco wireless controller experts can also help you to integrate your wireless ecosystem with your wired network infrastructure and cloud-hosted resources to build an enterprise connectivity solution that is simple to administer and scale. Progent also offers affordable Wi-Fi site surveys to help you to decide the most appropriate selection, location and setup of Aironet wireless access points to accommodate your unique workplace design, building structure, and anticipated workloads.

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    Barracuda Backup is an affordable, subscription-based backup and disaster recovery platform for small and medium-size organizations. A Barracuda Backup solution can incorporate a custom-designed physical storage device manufactured by Barracuda or a software-based appliance with comparable features but which utilizes your existing storage hardware. Barracuda Backup protects critical business data generated on-premises, at one or multiple remote sites, or in the cloud. For disaster preparedness, you can replicate data to the Barracuda Cloud, to Amazon Web Services (AWS), or to any site with a physical or virtual Barracuda appliance. Progent is a certified Barracuda partner and Progent's Barracuda Backup consultants can provide a wide range of consulting services to help your business to plan, integrate, manage and troubleshoot a backup and disaster recovery system built on Barracuda technology.

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    Progent's Microsoft-certified professionals have 20 years of experience designing, integrating, and maintaining email systems for clients in the and across the U.S. Progent offers economical Microsoft Exchange Servers consulting support to ensure that your email system offers protection, service continuity, easy connectivity for remote and mobile users, time-saving administrative utilities, and productive integration with telephony. Progent provides consulting and support services for Microsoft Exchange 2016 Server, Microsoft Exchange 2013 Server, Microsoft Exchange 2010 Server, Exchange 2007 Server, Microsoft Exchange 2003, and Microsoft Exchange 2K. Progent can also assist small or medium companies to migrate to MS Exchange 2016 or Microsoft Exchange 2013 Server.

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