Expanding your at-home workforce may have a major effect on IT infrastructure, security/compliance, and corporate culture. Progent has two decades of background helping businesses of all sizes to design, deploy, administer, tune, and troubleshoot IT environments that support at-home workers. Progent can help your Addison company to select the right technologies and follow leading practices in building and operating a secure virtual ecosystem for telecommuters that facilitates collaboration and delivers top value. Progent can provide services that go from on demand expertise for helping you past challenging technical roadblocks to comprehensive project management to help you carry out business-critical tasks.

Progent can help Addison, Texas businesses to with any facet of building a high-functioning telecommuting ecosystem by delivering infrastructure design and configuration services, VoIP PBX troubleshooting, video conferencing integration, collaboration platform customization and training, cloud connectivity, helpdesk outsourcing, data security, data protection solutions, and unified management.

Voice/Video Conferencing for Telecommuters
A broad selection of voice/video conferencing products from leading vendors enable online meetings, video and voice conferencing, chat, and screen sharing for both local workers and at-home workers. Many organizations use multiple products to meet the needs of their different partners and clients. Progent can help your organization to maintain your existing voice/video conferencing environment and enhance the experience of your at-home workforce.

  • Skype for Business is Microsoft's leading communications product that enables real-time presence, instant messaging, audio and video conferencing as well as the transparent integration of these capabilities within Office desktop and Microsoft 365 productivity software such as PowerPoint, Word, Excel and Outlook. Progent offers the expertise of Microsoft-certified specialists who can assist you to set up and maintain Skype for Business clients to accommodate your remote employees. For details about Progent's consulting services for Skype for Business, see Skype for Business consulting experts.
  • FaceTime is Apple's group video calling app for compatible iOS and Mac computers and smartphones. FaceTime works on Wi-Fi or cellular Internet connections. Later versions of FaceTime allow as many as 32 simultaneous users for voice/video sessions. For details about Progent's support services for Apple FaceTime, see Progent's FaceTime configuration expertise.
  • Webex Meeting Center provides remote conferencing for virtually all desktop or mobile devices. Offered through Cisco's Webex Cloud, Webex services include sharing specific content or screens, presentations that embed rich media including Microsoft PowerPoint and Flash videos, network-based recording, plus revision and playback for future reference and training. To learn more about Progent's support services for Cisco Webex as well as for additional IP video products from Cisco, visit Progent's Webex Meeting Center support services.
  • Teams is Microsoft's follow-up for Skype for Business. Teams acts as a hub for conversations, contacts, and information with features that include voice/video conferencing, threaded chat, plus data sharing. To learn more about Progent's consulting services for Teams as well as for other Microsoft 365 products, visit Progent's Microsoft Teams consulting services.
  • Additional Conferencing Apps supported by Progent include Google Meet, Amazon Chime, Zoom, and Slack. Progent can deliver configuration and debugging services for these products and help you to tune your WAN architecture to host them.

Contact Progent for Telecommuter Support Services
To contact Progent about creating and maintaining a productive work-from-home environment for your Addison, Texas organization, call 1-800-993-9400 or refer to Contact Progent.



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