Enlarging your remote workforce may have a significant impact on IT architecture, cybersecurity, and company processes. Progent has 20 years of background assisting SMBs to plan, deploy, manage, tune, and debug IT networks that support a remote workforce. Progent can help your Addison company to pick the appropriate tools and adhere to leading practices in building and operating a safe virtual office solution for teleworkers that facilitates teamwork and returns top value. Progent can provide support services ranging from on demand expertise for helping you over challenging IT bottlenecks to comprehensive project management or co-management to help you carry out mission-critical tasks.

Progent's consultants can assist Addison, Texas companies to with any aspect of building a high-performing work-from-home ecosystem by providing infrastructure configuration services, VoIP PBX troubleshooting, voice/video conferencing integration, collaboration platform customization and training, cloud integration, Call Desk services, cybersecurity, data protection solutions, and centralized management.

Video Conferencing for Telecommuters
A broad selection of video conferencing products from leading technology companies support virtual discussions, video conferencing, chat, and content sharing for both local users and at-home workers. Many companies utilize a mix of products to meet the needs of their different partners and clients. Progent's communications experts can help your organization to manage your current conferencing environment and enhance the productivity of your remote employees.

  • Skype for Business is Microsoft's leading unified communications platform that enables real-time presence, instant messaging, audio and video calling and conferencing plus the transparent integration of these functions within Office desktop and Microsoft 365 applications such as PowerPoint, Word, and Excel. Progent can provide the expertise of Microsoft-certified consultants who can help your company to set up and maintain Skype for Business client software to support your at-home workforce. For details about Progent's consulting services for Skype for Business, refer to Skype for Business consulting services.
  • FaceTime is Apple's group video calling platform for compatible iOS and macOS devices. FaceTime runs over Wi-Fi or cellular Internet connections. Newer versions of FaceTime allow up to 32 concurrent users for video calls. To learn more about Progent's consulting services for FaceTime, refer to Progent's FaceTime configuration expertise.
  • Webex Meeting Center supports remote conferencing for most computing devices. Delivered via Cisco's Webex Cloud, Webex services include sharing discrete content or screens, presentations that incorporate rich media including Microsoft PowerPoint and Flash videos, network-based recording, plus editing and playback for future reference and training. For details about Progent's consulting services for Webex as well as for other video conferencing solutions from Cisco, refer to Progent's Webex Meeting Center support services.
  • Teams is Microsoft's next-generation replacement for Skype for Business. Teams acts as a portal for conversations, contacts, and content with capabilities that include IP voice and video calling, threaded chat, plus file sharing. To learn more about Progent's support services for Teams as well as for additional Microsoft 365 products, refer to Progent's Microsoft Teams consulting services.
  • Other Voice/Video Conferencing Apps supported by Progent include Google Meet, Amazon Chime, Zoom, and Slack. Progent can provide integration and troubleshooting expertise for these products and assist your business to optimize your WAN architecture to run them.

Contact Progent for At-Home Worker Expertise
To contact Progent about creating and maintaining an efficient work-from-home environment for your Addison, Texas company, call 1-800-993-9400 or visit Contact Progent.



An index of content::

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    Amazon Marketplace Web Service is a collection of APIs that enables Amazon sellers to improve the efficiency of their operations by automating crucial sales functions including listings, orders, payments, fulfillment, and finances. By leveraging Amazon's extensive online selling environment and automating their sales processes, merchants can broaden their reach, lower their cost of sales, improve reaction time to customers, and increase their profits. Progent's Amazon Marketplace Web Service (Amazon MWS) consultants can collaborate with your development team and provide programming, workflow integration, project management support, and training so you can shorten development time and costs and get to market quickly.

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    Progent's IT outsourcing services provide affordable network consulting for mid-size businesses. Whether it involves planning network architecture, setting up an internal Help Desk or using an outside one, rolling out a new email system, monitoring your system, or building a web-based eCommerce application, outsourcing your network technical services can smooth out costs and eliminate risks, allowing network support budgets to grow in a more linear and manageable manner than is possible by amassing a large, all-purpose in-house network support staff. Progent's Outsourcing White Paper and datasheets show how Progent can enable you to build a secure and highly available network architecture for your critical Windows-based business software such as Windows Server 2008, Microsoft Exchange Server, and SQL Server.

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    Microsoft Systems Management Server 2003 offers added functionality for change and configuration management of Windows-powered systems through introducing Feature Packs. Feature Packs lower the net operational costs of managing and configuring software by making it easier to install system images, manage mobile devices, and run management tools. In addition to alerting you about techniques to cut management costs by installing SMS 2003 Feature Packs, Progent's consulting experts can help you prepare and implement IT tasks involving areas that Feature Packs are intended to make more efficient. Progent's adoption and upgrade services can minimize cost and eliminate business disruption as you transition to new operating systems and programs. Progent's wireless consulting experts can help you develop sensible processes and policies to manage handheld computers and smart mobile communication devices so your mobile workforce stays productive and secure. Progent's CISSP-certified engineers and CISM-certified security experts can help you design a security strategy that incorporates policies, processes and IT products to keep your IT network protected.

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    Our compensation structure is based on revenue sharing, so just like working as a freelance consultant, your earnings are entirely tied to your generated revenue. Some of our consultants stress quality of life and choose to work at an easy pace, using our flexible schedule to pursue personal enthusiasms like mountain biking, car racing, snow boarding, fishing, vacations, or sharing private time with family and acquaintances. Other consultants use the opportunity to earn major bucks through hard effort and long days. Progent fully encourages either side of the spectrum plus any point in the middle.

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    Infor CloudSuite Industrial, previously called SyteLine, is an ERP platform that incorporates over a quarter century of experience assisting manufacturing and service organizations to manage complex supply chains and improve the efficiency of critical processes in order to get products to market fast and adhere to customer schedules dependably. Progent offers the expertise of an ERP consultant with more than two decades of experience with the SyteLine/CloudSuite Industrial platform. Progent can provide remote or on-premises services that spans from occasional advice to solution planning and project management. Sample consulting services offered by Progent for CloudSuite Industrial/SyteLine include implementation, upgrades, process improvement, customization, Configure/Price/ Quote, web site integration, technical support, data conversion, Amazon AWS integration, disaster recovery planning, and database administration.

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    SQL Server 2016 offers major enhancements in speed, scale, security, uptime, mobile computing support, plus integrated business intelligence. New features include PolyBase for processing SQL and NoSQ databases in one appliance for big data applications, Hadoop integration, Always Encrypted mode, Mobile Reports, and centralized control over local and cloud-based operations and services. Progent's Microsoft-certified consulting team can deliver remote and on-premises support to help organizations of all sizes to implement, administer or debug any version of SQL Server 2016. Progent can also help you to integrate SQL Server 2016 with all key Microsoft products including Windows Server, Exchange, SharePoint Server, Microsoft Dynamics CRM and GP, Lync or Skype for Business, and System Center Operations Manager (SCOM).

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    Progent's Microsoft certified engineers can assist your company to pilot Microsoft Windows 7 to confirm application and driver compatibility and to check its performance and reliability running in your environment. Progent's consultants can also help you to assess the potential strategic advantages of moving to Windows 7. If you decide that Microsoft Windows 7 makes sense for your business strategy, Progent can assist your IT organization to design and execute a smooth upgrade to Microsoft Windows 7 from a an older release of Microsoft Windows.

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    Progent's Cisco certified wireless networking experts can provide affordable remote and onsite help for end-of-life and current 802.11ac Aironet Wi-Fi access points and Progent can help you to design and manage wireless solutions that include indoor and outside/industrial Aironet access points.

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    The Progent Test and Training Lab at the QTS Internet Data Center is available for piloting mission-critical applications, creating cost-effective migration methodologies, assessing and optimizing performance, designing or validating business continuity strategies, mitigating compatibility issues, and building training systems for the latest technologies. For Progent clients who lack sufficient internal resources to configure proper pilot systems, Progent's Test and Training Lab cuts capital costs and technical risk and helps keep critical IT initiatives on schedule.

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    If your company is producing UNIX or Linux software in an environment that has Microsoft Windows-based processors, desktops, and office productivity products, Progent offers full-service network support outsourcing that frees you to focus on your area of strategic know-how while avoiding the continual distraction of maintaining your company information system. By using smart server monitoring and by providing remote and on-site assistance when your company needs it, Progent represents an economical solution for managing an IT network that provides high dependability, protection, and performance. Progent's developer support services feature full-service information technology outsourcing, virtual infrastructure, online and on-site service and repair, 24x7 monitoring, and Help Desk support.

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    Microsoft has made a strong effort to enable seamless hybrid ecosystems that combine Microsoft 365 Exchange Online and local Exchange systems. This allows you to have some Exchange mailboxes located at your physical datacenter or private cloud and other mailboxes resident on Microsoft 365. Progent's Microsoft-certified consulting team can help you with any facet of planning, integrating and troubleshooting your hybrid Exchange solution. Progent's Exchange specialists can provide as-needed expertise to help you resolve stubborn technical bottlenecks and also can provide extensive project management outsourcing or co-sourcing to ensure your hybrid Microsoft 365 Exchange initiative is completed on schedule and within budget.

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