Addison At Home Workers Connectivity Support
Voice/Video Conferencing Technology Consulting and Support Services
Expanding your remote workforce may have a significant effect on network infrastructure, security/compliance, and company processes. Progent has two decades of background assisting small and mid-size businesses to plan, configure, administer, tune, and troubleshoot IT environments that support work-from-home employees. Progent can assist your Addison company to select the right technologies and follow best practices in building and operating a safe virtual solution for telecommuters that promotes teamwork and delivers maximum value. Progent can provide support services ranging from as-needed guidance for getting you past challenging IT bottlenecks to comprehensive project management or co-management to help you successfully complete business-critical initiatives.
Progent can help Addison, Texas organizations to succeed with any facet of creating a high-performing work-at-home ecosystem by providing network infrastructure configuration services, IP voice troubleshooting, video conferencing integration, collaboration platform customization and training, cloud integration, Call Desk augmentation, data security, data protection solutions, and streamlined management.
Video Conferencing for Teleworkers
A wide range of video conferencing products from leading technology companies enable virtual meetings, video and voice conferencing, chat, and content sharing for both onsite users and at-home workers. Many companies use multiple products to meet the needs of their different partners and customers. Progent's communications experts can help your organization to manage your existing conferencing ecosystem and enhance the experience of your at-home employees.
- Skype for Business is Microsoft's popular communications platform that supports presence, instant messaging, audio and video conferencing plus the seamless integration of these functions within Office desktop and Microsoft 365 applications including PowerPoint, Word, and Excel. Progent can provide the expertise of Microsoft-certified consultants who can assist you to configure and manage Skype for Business client software to accommodate your remote employees. For details about Progent's consulting services for Skype for Business, refer to Skype for Business consulting services.
- FaceTime is Apple's multiuser video phone app for iOS, iPadOS, iPod and Mac computers and smartphones. FaceTime runs over Wi-Fi or cellular Internet connections. Current versions of FaceTime allow as many as 32 simultaneous users for voice/video sessions. To learn more about Progent's support expertise for Apple FaceTime, refer to Progent's FaceTime configuration expertise.
- Webex Meeting Center supports remote conferencing for most computing devices. Offered through Cisco's Webex Cloud, Webex capabilities include sharing granular content or screens, presentations that incorporate rich media such as Microsoft PowerPoint and Flash videos, network-based recording, plus revision and playback for future reference. For details about Progent's support expertise for Webex and for other video conferencing solutions from Cisco, visit Progent's Webex Meeting Center support services.
- Teams is Microsoft's next-generation replacement for Skype for Business. Teams acts as a hub for conversations, contacts, and information with features such as IP voice and video conferencing, persistent chat, plus file sharing. For details about Progent's consulting services for Teams as well as for other Microsoft 365 products, visit Progent's Microsoft Teams consulting services.
- Additional Conferencing Apps supported by Progent include Google Meet, Amazon Chime, Zoom, and Slack. Progent can provide integration and debugging services for these products and help you to optimize your WAN architecture to host them.
Contact Progent for At-Home Worker Support Services
To get in touch with Progent about building and maintaining a productive work-from-home solution for your Addison, Texas business, call
An index of content::
Protecting Juniper SSG Firewall
Juniper SSG520M Router Network Security Test
Progent's Juniper-certified consultants can help your business plan the deployment of Juniper SSG integrated firewall/VPN products, configure security policies to match your operational requirements, set up network OS software to streamline management processes, migrate from legacy Juniper products, and troubleshoot infrastructure issues.
Google GCP Cloud integration Consulting Services
24 Hour Google Cloud Linux Professional
Progent can provide affordable remote and onsite consulting to assist businesses to move any part of their core network resources to Google Cloud Platform services. This can save management hassle and hardware costs and enable access to Google's cutting edge machine learning tools. Progent can assist you with every aspect of Google Cloud Platform migration and troubleshooting including needs analysis, readiness assessment, architectural design, testing, configuration, administration, performance optimization, software license management, disaster recovery solutions, and security and compliance.
Consultants Cybersecurity Audit
CISA Certified Network Security Testing
The Certified Information Systems Auditor (CISA) accreditation is a prestigious qualification that indicates expertise in IS security audit and control. Certified by ANSI, the CISA accreditation requires that consultants pass a comprehensive examination administered by the ISACA international professional association. Progent offers the expertise of a CISA-Premier Cybersecurity audit consultant trained to assist companies in the fields of IS audit process, information technology enforcement, network assets and architecture ROI, information technology service delivery, protection of information resources, and business continuity preparedness.
Network Consultants High Availability Load Balancing
IT Consulting Cisco Content Distribution Manager
Progent provides high availability load balancing support covering system load balancing, load balanced program, LAN/WAN infrastructure routing, and content dispatching technology including Cisco Content Engine. fault tolerant load balancing vendors for which Progent offers consulting expertise include Microsoft Windows 2003 Server Network Load Balancing Manager, Citrix Access Suite and Access Gateway, Cisco CSS, Cisco Content Distribution Manager and ACNS, and F5 Networks BIG-IP.
Microsoft Experts SCDPM 2012 Migration Network Consultant
SCDPM 2012 Troubleshooting Technical Support
Progent's Microsoft-certified consultants offer remote or in-person expertise to help companies of all sizes to design, deploy, manage, and troubleshoot a backup-and-restore solution built around System Center 2012 Data Protection Manager. Progent's consultants can help you to upgrade from earlier versions of SCDPM or from a different backup/recovery platform, and Progent can optimize your SCDPM 2012 deployment for on premises, cloud, or hybrid datacenters. Progent can provide as-needed support for resolving especially challenging issues, or full project management services. Progent's consultants can also assist you to design SCDPM 2012 into an enterprise-class disaster recovery plan.
Microsoft Expert Remote Technical Support SQL Server 2014 Backup
SQL Server 2014 Migration Remote Troubleshooting
Microsoft SQL Server 2014 includes significant improvements in key areas including speed, availability, security, and cloud readiness. Microsoft SQL Server 2014 is the first version of SQL Server that includes in-memory capability that operates transparently across all workloads including Online Transaction Processing, data warehousing (DWH), and business analytics. Progent's Microsoft-certified SQL Server 2014 consultants can provide cost-effective online and on-premises services such as system design, configuration, management, remediation, and application development expertise to enable businesses of any size to realize fast return from their SQL Server 2014 investment.
Enterprise Windows Information Technology Outsourcing Group
Colocation Consultant
For enterprises with branch offices in or any region covered by Progent's consultants, Progent's Microsoft-Certified IT consulting professionals and authorized Cisco network consultants offer a variety of network consulting services including project management, Sarbanes Oxley compliance, office moves, corporate security, network design, local or remote emergency support, and troubleshooting for colocation hosting environments. A Progent IT consultant can show you how to design a multi-site information system that makes smart use of co-location facilities and Internet data centers. Progent’s Microsoft Premier consultants can help major corporations design, deploy and maintain massive rollouts of updated versions of Microsoft technology such as Enterprise Active Directory, Microsoft Exchange Server, SharePoint Server, Microsoft SQL, and Enterprise editions of Windows. Progent’s CCIE and Cisco Certified Network Professional experts can assist you to deploy Cisco technology for connection solutions that combine simple, high-speed, integrated, and remote networking.
Urgent Computer Consulting Server Consolidation
Virtual Server Consultant
By using virtual servers, companies can run many virtual servers on one physical server. Virtualization technology enables companies to gain all the advantages of server isolation, while avoiding the expense that goes with purchasing extra server hardware. Virtual servers are also the enabling technology for building private clouds, which offer important advantages including reducing the costs of hardware, datacenter facilities, and management while improving information security, network reliability, and recoverability. Other important server management options are server monitoring software, Windows Server Update Services, and remote system management cards. Progent's certified server management experts can assist you in all areas of server virtualization and management to allow your company to cut costs and conserve time.
Consultant Rates Support Group
Value Pricing Experts
Progent's pricing model is to bill for phone service and on-site help by the minute. As a result, you are invoiced only for delivered support. Progent does not demand a more expensive rate for after-hours or priority support, and inside California or in areas where Progent provides in-person service, Progent does not charge for travel except for urgent calls where on-site work is less than 4 hours. Also, Progent applies no initialization charge and asks no monthly commitment for services provided during normal business hours. Many service organizations demand substantial minimum payments or charge for every quarter hour or longer. Progent's small granularity avoids large invoices for fast fixes so you will not be forced to permit minor problems to fester.
wireless LAN controller Network Consulting
Wave 2 Wi-Fi controller Remote Support Services
Progent's Cisco-certified wireless consultants can help you to assess the benefits of adopting Cisco Wi-Fi controllers to manage wireless deployments of any scale. Progent can help you to maintain and debug your current wireless environment or help you plan and carry out an efficient transition from legacy wireless controllers to modern models.
Dynamics GP/Great Plains Features Online Support Services
24x7x365 Dynamics GP Great Plains Accounting On-site Support
Dynamics GP 2010 accounting is a comprehensive business management solution that unifies information and operations throughout your business, interfaces seamlessly with other solutions, and connects employees, customers and suppliers regardless of time or location. Designed for small to mid-size companies, Dynamics GP 2010 and Dynamics GP Release 10.0 provide capability for accounting, analytics and reporting, project management, inventory and order control, eCommerce, human resource management, customer relationship management, field service, manufacturing, retail, and online business services. Progent can help you set up and manage a robust, secure server and communications environment to support Microsoft Great Plains, and can provide experienced Great Plains professionals to help your business exploit the full power of Microsoft Dynamics GP/Great Plains 2010.
Microsoft Teams SIP trunking Engineers
Microsoft Teams AAD Connect Consultant Services
Progent can assist you to plan a migration to Microsoft Teams from Skype for Business Online and install, manage, and troubleshoot a cloud-based or hybrid implementation of Teams. Progent can help you to integrate Teams with Microsoft 365 apps, Exchange Online, SharePoint Online, and your phone system.
Cisco VoIP Phones and CUBE Network Consultant
7800 Series IP Phone Onsite Technical Support
Progent's Cisco VoIP phone and video IP phone experts can help your business to configure, manage, and troubleshoot Cisco VoIP phones, video IP phones and wireless IP phones. Progent can provide expertise for all models of Cisco's IP phones from legacy VoIP devices to the newest media phones. Progent's consultants can also assist you to integrate your IP phones with Unified CM, previously branded CallManager, or with Unified Communications Manager Express to create a state-of-the-art IP-PBX environment for unified messaging and collaboration. Progent can also assist you to install Cisco Unified Communications Manager apps like Unified CM IM and Presence Jabber, Unity Express for voicemail management, Mobile Connect for Single Number Reach, and Unified Contact Center Enterprise (UCCE) for building an advanced customer contact center. Progent can provide expertise with any facet of Cisco IP Phone integration including designing dial plans, configuring SIP trunking, installing ISR G2 routers with CUBE VoIP networking capability, and designing UCS server failover and Cisco Survivable Remote Site Telephony (SRST) solutions for survivability.
Operations Manager On-site Technical Support
24x7 Technology Consulting Operations Manager
Remote 24x7 monitoring, proactive alarms, and periodic reports are vital to preserving the proper operation of your IT system and eliminating unnecessary and expensive disruptions. Remote Monitoring and Management solutions have advanced to the point that businesses of all sizes can get a level of protection that was previously limited to enterprises. Progent offers a variety Remote Monitoring and Management (RMM) options available as economical services designed to assist your company to detect and resolve a an array of IT network problems before they get big enough to disrupt your business.
Exchange Server 2000 Upgrade Consulting
Exchange 2000 Upgrade Migration
Progent is one of the most qualified information technology support companies for integrating email and messaging solutions based on Microsoft Exchange 2000 Server. Progent specializes in helping small and mid-size businesses get all the advantages of Exchange Server 2000 under common situations including upgrading from Microsoft Exchange 5.5, migration from an ISP-based or POP3 e-mail system, and using managed services for your Exchange 2000 administration.
Windows Server 2019 and SQL Server Support and Integration
Windows Server 2019 System Insights Remote Technical Support
Progent's certified Windows Server 2019 experts can assist your organization to plan and carry out an efficient migration to Windows Server 2019 using existing system architecture or a new cloud-based or hybrid deployment model. Windows Server 2019 offers significant enhancements in capacity, performance, manageability, Hyper-V virtualization, cybersecurity, hybrid local/cloud integration, resilience, and container support.
Award Winning Windows Server 2008 DirectAccess Support
Windows Server 2008 Active Directory Support Outsourcing
Windows Server 2008 represents an important advance in making information networks more protected and available, simpler to virtualize and manage, faster, and able to provide a better environment for web publishing. Progent can help your business get the most from the improvements built into Microsoft Windows Server 2008 by delivering Microsoft-certified consulting, support, education, staffing, monitoring, and security expertise.
Engineer Solaris
UNIX Consultancy
Progent's Solaris platform consulting services offer small companies and software developers support for managing and maintaining Solaris systems that coexist with Microsoft-based technology. Progent can give your organization contact with Sun Solaris experts, support professionals certified by Microsoft and Cisco, and security experts with CISM credentials. This wide array of experience offers you a convenient one-stop source to show you how to create and maintain a secure and robust cross-platform network and communications environment that allows Sun Solaris and Microsoft coexistence by integrating Windows with major variants of UNIX such as Apple Mac OS X, Solaris, IBM AIX, Hewlett Packard HP-UX, Berkeley UNIX (BSD), SCO, and Silicon Graphics IRIX or major Linux derivatives including RedHat, SUSE Linux, CentOS Linux, Ubuntu Linux, PCLOS, fedora Linux, Gentoo, Mandrake, Debian-GNU, and Slackware.
Engineer Web Application Security Evaluation
Network Security Evaluation Consulting Services
Progent offers several security packages designed to deliver larger institutions an independent and thorough network security evaluation from a team of premier security engineers. All Progent's security evaluation packages incorporate a collection of services like automated scans from inside and from outside your corporate firewall, professional interpretation of scan results by certified security engineers, creation of a report documenting the findings, plus an interactive high-level executive outbrief and a detailed interactive outbrief for in-house IT engineers.
System Center Operations Manager Computer Engineer
Comprehensive Event Management On-site Technical Support
Progent's Microsoft-certified consulting experts have more than 10 years of experience planning, implementing, enhancing and fixing System Center Operations Manager environments and can provide companies of any size expert online or on-premises consulting services for SCOM 2012. Progent can assist your company to design an architecture for SCOM 2012 servers that provides the responsiveness and resilience required to monitor your IT resources efficiently, whether your datacenters are on-premises, cloud-based, or a mixed environment. Progent can also assist you to import and set up SCOM 2012 management packs based on industry best practices for tracking network infrastructure and both Microsoft and third-party apps and services. In addition, Progent can provide responsive remote or on-premises troubleshooting to help you to remediate serious issues uncovered by SCOM 2012.
Compliance Auditor Check Point UTM-1 Firewall
CheckPoint FireWalls Cybersecurity Consultancy
Progent's Check Point Software consultants can show you how to select and configure Check Point Software Firewall and VPN software and hardware powered by Check Point's technology to offer an economical and efficient security solution for your information network. Progent can also show you how to configure other Check Point technologies including ZoneAlarm and Check Point Series 80 firewalls with security products from other vendors and offer a single stop for on-going technical support, maintenance, education, and design services.
Best Practices Migration Companies
Top Quality Support Consultant Access to External Support Databases
Progent’s staff of Microsoft and Cisco Premier experts average longer than ten years of real-world industry experience, at the front lines of IT service, performing a wide variety of IT tasks for a large mix of customers. Every Progent support professional shares a refined set of individual best practices that are combined into company-wide leading practices training that Progent instills in its consulting staff. This ensures that you get not just expert IT skills, but also a consultant with proven approaches for applying computer knowledge to resolve actual IT problems rapidly.
Top Rated CIO Remote Consulting
Part-Time CIO Network Consulting
Progent can provide the part-time or temporary services of a seasoned CIO to provide strategic direction to assist you select and maintain IT technology to match your current needs and that can serve as a firm foundation for your growth. Progent's temporary CIO services offer economic leverage to organizations who want to maximize the benefits from their network investment but who are without the budget or unwilling to take on another high-level manager to their full-time staff. Since Progent is vendor-neutral, with a sizable team of engineers certified to support all major operating systems and networking technologies plus a broad selection and business software, Progent is in an ideal position to offer objective recommendations along with expert technical help for building and maintaining information systems that match the particular requirements of your business.
Consulting Services Microsoft Windows Server Failover Cluster
Cluster Server Windows 2012 Online Troubleshooting
Progent's certified failover clustering consultants can assist you to evaluate the advantages of adopting Windows Server 2012 clustering to build an advanced high-availability/disaster recovery solution, help you to plan and deploy a Windows Server 2012 environment, deliver online and on-premises consulting services and engineering support for failover clusters composed of physical servers or virtual machines, and help you to streamline the administration of failover clusters.
Microsoft Guru
Computer Companies Microsoft Office 2000
Progent’s IT outsourcing support offerings for small businesses feature planning 2003 Server, .NET, and BackOffice environments, managing migrations Microsoft Windows XP, Windows Server 2003, Active Directory, and Exchange 2003 Server, Help Desk services, remote and on-premises troubleshooting, resolving stubborn integration issues, and producing a comprehensive security strategy. Progent can show you how to maximize system availability and throughput with zero-downtime technologies, resilient network architecture, and proactive network monitoring. Progent also offers special project help for major migrations and can assist with needs definition, product inventory, bill of materials production, sourcing selection, purchasing coordination, and complete documentation. Progent’s computer outsourcing service also features education for office productivity products such as Microsoft Office.
Exchange 2003 Upgrade Remote Technical Support
Support and Integration Exchange 2003 Upgrade
Progent's Microsoft Premier professionals can provide expert support for corporate-wide implementations of Microsoft Exchange Server. Progent's consultants can show you how to prepare for multi-site Exchange rollouts or updates and can provide local technicians to help enterprises with installations of Exchange Server 2007 in the or any region covered by Progent's consultants.
Services Cybersecurity Inventory
Professionals Security Inventory
Progent has put together two ultra-affordable service bundles intended to allow small businesses to receive an impartial security evaluation from a certified security engineer. With Progent's External Security Inventory Checkup, a security engineer runs an extensive test of your network from outside your firewalled perimeter to determine possible weaknesses in the security profile you present to the public. With Progent's Internal Security Inventory Scan, a certified security professional executes a system scan from a secure machine within your company firewall to evaluate vulnerabilities to internal assaults. The two security inventory packages are set up and executed from a protected remote location.
Co-Location IT Services
Colocation Facility Outsourcing
Colocation sites make it possible for businesses to share world-class facilities for hosting computer equipment that supports vital applications. Progent's Microsoft and Cisco premier consultants can help your company with all facets of your colocation strategy including selecting and migrating to a colocation site, creating network topology, defining hardware, on-site and remote troubleshooting, establishing remote network management, and training your IT personnel.
Nagios for Linux Consult
Nagios Specialists
Network monitoring commonly consists of tracking a network’s resource usage to help uncover data traffic backups or fix hardware or program problems. Nagios and Multi Router Traffic Grapher (MRTG) are useful, license-free monitoring tools that run under Linux and can be deployed to monitor mixed-platform networks where Linux and Windows coexist. Progent's system integration engineers can show you how to take advantage of both these tools to optimize and repair your network. Progent's UNIX consulting professionals provide small businesses and programmers help with managing and servicing UNIX/Linux and Solaris networks that work with Windows-based products.
Security Management Consult
Security Consultants CISM Certified Cybersecurity
Progent offers the support of CISM Certified security consultants. The Certified Information Security Manager (CISM) committee describes the basic competencies and worldwide standards of skill that information security professionals are required to master. It gives executive management the confidence that those who have qualified for their CISM credential possess the background and knowledge to provide effective security management and support consulting.
Lync Server 2013 VoIP Consultant Services
Lync Server 2013 Persistent Chat Consultant Services
Microsoft Lync Server 2013, rebranded Skype for Business, enables businesses of any size to create a centrally managed and secure communications environment that supports a Bring-Your-Own-Device computing model with instant messaging, real-time presence, web meetings with application sharing and whiteboard, and both IP-based and PSTN calling across a wide range of desktop and mobile devices. Progent's certified Lync Server 2013 experts and network architects can help you to assess the advantages of Lync 2013, design an in-house, cloud-based (via Microsoft Lync Online) or mixed model appropriate for your current and long-term goals, deploy Lync Server 2013 in a way that expedites your return on investment, and deliver custom online and on-premises training to your IT team and users. Progent has in-depth expertise in key components of a Lync 2013 deployment that include Windows Server, SQL Server Express and Exchange, and Progent can help you to integrate Lync 2013 with popular Office and Office 365 apps such as Outlook and PowerPoint.
ISA 2006 Firewall Professionals
ISA Server 2006 Computer Consultants
Microsoft ISA 2006 is a comprehensive edge gateway that offers a powerful application layer firewall, virtual private network (VPN), and web caching platform for securing the Internet-facing networks of any organization against a broad range of attacks. Progent's Microsoft ISA Server consultants can show you how to design, cost-justify, test, install, configure and manage the any edition of ISA Server 2006 on your network.
Programming Amazon Marketplace Web Service integration
Amazon Marketplace Web Service development Development Company
Amazon Marketplace Web Service is an integrated library of APIs that allows Amazon sellers to streamline their operations by automating crucial sales activities such as listings, orders, shipments, inbound and outbound fulfillment, and finances. By tapping into Amazon's vast online selling environment and automating their sales processes, vendors can broaden their reach, reduce their operating costs, accelerate reaction time to customers, and increase their bottom line. Progent's Amazon Marketplace Web Service (Amazon MWS) developers can work with your development staff and provide programming, workflow integration, project management support, and mentoring to help you shorten development time and costs and speed up your return on investment.
Consultancy ProSight Network Health Review
Network Health Evaluation Specialist
Progent's ProSight Network Audits are a quick and affordable way for small and mid-size businesses to obtain an objective assessment of the health of their network. Powered by a selection of the leading remote monitoring and management (RMM) platforms in the industry, and supervised by Progent's world-class team of information technology experts, ProSight Network Audits show you how well the deployment of your essential infrastructure devices adhere to best practices. The Basic and Advanced options for ProSight Network Audit services are offered at a budget-friendly, one-time cost and provide instant benefits like a more manageable and safer Active Directory environment. Both options also provide the long-term benefits of advanced remote network monitoring and management technology. These advantages can include lower-cost management, improved compliance with government and industry security requirements, higher utilization of IT assets, faster problem resolution, more reliable backup and recovery, and higher availability.
Supplemental Service Desk Computer Consulting
Call Center Sharing Remote Support Services
Progent’s Help Desk Co-management service makes it possible for your business to split responsibilities for Help Desk services seamlessly between your IT staff and Progent's nationwide pool of veteran technical support technicians and subject matter experts. Progent’s Help Desk Co-management service is a collaborative service desk solution based on the top shared professional services automation tool for managing end-user service requests, ticket lifecycle, responsibility, status tracking, and metrics.
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