Enlarging your remote workforce can have a major impact on IT infrastructure, security, and company culture. Progent has 20 years of background helping SMBs to plan, deploy, administer, optimize, and troubleshoot IT environments that support work-from-home employees. Progent can assist your Anaheim company to pick the right technologies and adhere to leading practices in building and maintaining a secure virtual office ecosystem for teleworkers that promotes collaboration and delivers top business value. Progent offers support services that go from as-needed expertise for helping you past challenging technical bottlenecks to comprehensive project management or co-management to help you carry out mission-critical initiatives.

Progent's consultants can help Anaheim, California organizations to succeed with any facet of building a high-functioning work-at-home environment by delivering network infrastructure configuration services, VoIP PBX troubleshooting, video conferencing integration, collaboration platform selection and deployment, public cloud connectivity, Call Desk outsourcing, endpoint security, backup/restore solutions, and centralized management.

Voice/Video Conferencing for Telecommuters
A wide selection of voice/video conferencing platforms from leading technology companies enable online meetings, video and voice conferencing, chat sessions, and screen/content sharing for both local workers and teleworkers. Many companies use multiple conferencing products to meet the needs of their different partners and customers. Progent's communications experts can assist your organization to manage your existing voice/video conferencing environment and optimize the productivity of your at-home employees.

  • Skype for Business is Microsoft's popular communications product that supports presence, IM, audio and video conferencing as well as the transparent integration of these functions within Office desktop and Microsoft 365 applications such as PowerPoint, Word, Excel and Outlook. Progent offers the skills of Microsoft-certified consultants who can help your company to deploy and manage Skype for Business client software to support your at-home workforce. To learn more about Progent's support services for Skype for Business, see Skype for Business consulting services.
  • FaceTime is Apple's multiuser video phone app for compatible iOS, iPadOS, iPod and macOS computers and smartphones. FaceTime works over Wi-Fi or cellular Internet connections. Later editions of FaceTime support up to 32 simultaneous users for video calls. To learn more about Progent's support expertise for Apple FaceTime, see Progent's FaceTime configuration expertise.
  • Webex Meeting Center supports online conferencing for virtually all desktop or mobile devices. Delivered through Cisco's Webex Cloud platform, Webex services include sharing discrete content or screens, presentations that incorporate rich media including Microsoft PowerPoint, network-based recording, plus editing and playback for future reference. To learn more about Progent's consulting expertise for Cisco Webex and for additional video conferencing solutions from Cisco, refer to Progent's Webex Meeting Center support services.
  • Teams is Microsoft's follow-up for Skype for Business. Teams acts as a hub for conferencing, contacts, and content with capabilities such as IP voice and video conferencing, threaded chat, plus data sharing. To learn more about Progent's support services for Microsoft Teams and for other Microsoft 365 products, refer to Progent's Microsoft Teams consulting services.
  • Other Conferencing Apps supported by Progent's conferencing experts include Google Meet, Amazon Chime, Zoom, and Slack. Progent can deliver configuration and debugging services for these products and help your business to tune your network infrastructure to host them.

Contact Progent for Remote Workforce Expertise
To contact Progent about building and maintaining an efficient telecommuter solution for your Anaheim, California business, call 1-800-993-9400 or visit Contact Progent.



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    SCCM 2012 Setup and Support

    Progent's Microsoft-certified consultants can assist your business to plan for, deploy, and administer System Center 2012 R2 Configuration Manager (SCCM 2012). Progent can help you to migrate efficiently to Configuration Manager 2012 from an older device management solution or assist you to modify your current SCCM 2012 environment to support your changing IT requirements. Also, Progent can help you to build an infrastructure that extracts the most value from SCCM by delivering advanced consulting support for associated Microsoft technologies such as Active Directory Domain Services, Microsoft SQL SSRS, and Internet Information Services.

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    Progent offers national online technical support and consulting services for businesses that operate Apple Mac OS X networks or whose IT systems include a combination of Mac with Microsoft Windows products. Progent's consultants offer Mac users a variety of IT services such as desktop assistance, migration to the latest edition of Mac OS X from legacy versions of Apple macOS and Mac OS X, plus help with Mac application software. Progent can also assist you with Apple iPhone and Apple iPad support, or migrating to Apple's iCloud. Online network consulting provides maximum leverage for your information technology budget by preserving user productivity and shortening the time charged for computer repair services. Sophisticated online support tools and skilled service specialists and consultants allow Progent to handle most IT problems without wasting time and expense by traveling to your site. In most of cases your network problems can be remediated over the phone or via a combination of phone support and online connectivity. Progent can offer the services of Cisco certified CCIE network engineers and CISA and CISM premier security specialists to help with the most difficult system problems.

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    Suse Linux Computer Consultants

    Progent's Linux consulting experts provide small companies and software developers assistance with managing and supporting Linux systems that coexist with Microsoft-based networks. Progent offers your business access to Linux consultants, support professionals certified by Microsoft and Cisco, and security specialists with CISM and CISA credentials. This broad array of experience provides you with a convenient single source to help you create and maintain a secure and robust cross-platform network and communications solution that allows Linux and Microsoft interoperability by integrating Microsoft Windows with major Linux variations including RedHat Linux, SUSE, CentOS, Ubuntu Linux, PCLinuxOS, fedora, Gentoo Linux, Mandrake, Debian-GNU, and Slackware Linux.

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    Progent's ProSight Email Guard solution uses the technology of top information security companies to provide centralized control and comprehensive protection for your email traffic. The hybrid structure of ProSight Email Guard managed service combines cloud-based filtering with a local security gateway device to provide complete protection against spam, viruses, Denial of Service Attacks, Directory Harvest Attacks (DHAs), and other email-borne threats. Email Guard's cloud filter acts as a preliminary barricade and blocks most threats from making it to your security perimeter. This reduces your vulnerability to external attacks and saves system bandwidth and storage space. Email Guard's on-premises gateway appliance adds a further layer of analysis for incoming email. For outbound email, the onsite security gateway offers AV and anti-spam protection, DLP, and encryption. The onsite security gateway can also assist Microsoft Exchange Server to track and safeguard internal email that originates and ends within your security perimeter.

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  • Google Cloud integration Consultants
    Google Cloud Anthos Consulting Services

    Progent offers affordable remote and on-premises support to assist organizations to move all or part of their core network resources to Google Cloud Platform services. This can save time and equipment expense and allow the use of Google's cutting edge AI and machine learning technology. Progent can assist your IT team with every aspect of Google Cloud Platform integration including needs analysis, preparedness evaluation, architectural design, pilot testing, configuration, centralized administration, performance tuning, software license management, disaster recovery mechanisms, and security.

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