Expanding your remote workforce may have a major effect on IT infrastructure, cybersecurity, and company culture. Progent has 20 years of background helping businesses of all sizes to plan, deploy, administer, tune, and troubleshoot IT networks that support work-from-home employees. Progent can help your Anaheim organization to select the right tools and adhere to leading practices in creating and maintaining a secure virtual office solution for telecommuters that promotes teamwork and returns top value. Progent offers support services that go from on demand expertise for helping you over occasional technical roadblocks to comprehensive project management or co-management to help you successfully complete mission-critical initiatives.

Progent's consultants can assist Anaheim, California organizations to succeed with any aspect of building a high-performing work-at-home ecosystem by providing infrastructure design and configuration services, VoIP PBX expertise, voice/video conferencing integration, collaboration platform selection and deployment, cloud integration, Help Desk augmentation, security monitoring, data protection solutions, and streamlined management.

Video Conferencing for At-Home Workers
A broad range of video conferencing platforms from major vendors enable virtual meetings, video and voice conferencing, chat sessions, and content sharing for both local users and telecommuters. Many organizations use a mix of conferencing products to meet the needs of their different partners and customers. Progent's communications experts can help you to manage your existing voice/video conferencing ecosystem and optimize the productivity of your remote workforce.

  • Skype for Business is Microsoft's popular unified communications platform that enables presence, instant messaging, voice and video calling and conferencing as well as the seamless integration of these functions within Office desktop and Microsoft 365 applications including PowerPoint, Word, Excel and Outlook. Progent can provide the skills of Microsoft-certified specialists who can assist your company to configure and maintain Skype for Business client software to support your remote workforce. To learn more about Progent's support expertise for Skype for Business, refer to Skype for Business integration experts.
  • FaceTime is Apple's multiuser video phone platform for iOS, iPadOS, iPod and Mac devices. FaceTime runs over Wi-Fi or cellular Internet connections. Later editions of FaceTime support as many as 32 concurrent users for voice/video sessions. To learn more about Progent's consulting expertise for Apple FaceTime, see Progent's FaceTime configuration expertise.
  • Webex Meeting Center provides online conferencing for most desktop or mobile devices. Delivered through Cisco's Webex Cloud, Webex services include sharing specific content or computer screens, presentations that incorporate rich media including Microsoft PowerPoint, network-based recording, plus editing and playback for future reference and training. For details about Progent's support services for Webex as well as for additional IP video solutions from Cisco, refer to Progent's Webex Meeting Center support services.
  • Teams is Microsoft's follow-up for Skype for Business. Teams acts as a portal for conferencing, contacts, and information with capabilities such as video conferencing, persistent chat, plus file sharing. For details about Progent's support expertise for Microsoft Teams as well as for additional Microsoft 365 products, refer to Progent's Microsoft Teams consulting services.
  • Additional Voice/Video Conferencing Apps supported by Progent's conferencing experts include Google Meet, Amazon Chime, Zoom, and Slack. Progent can provide configuration and debugging expertise for these conferencing platforms and help you to tune your WAN infrastructure to host them.

Contact Progent for Remote Workforce Expertise
To get in touch with Progent about building and maintaining a productive telecommuter solution for your Anaheim, California company, call 1-800-993-9400 or go to Contact Progent.

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    Progent's SonicWall firewall experts can help you deploy, manage, and troubleshoot SonicWall firewall products including the current SonicWall TZ, NSa and NSsp Series of appliances and the older SonicWall PRO 1260 Secure Switch products. Progent's CISSP and CISA-certified network security consultants can show you how to incorporate SonicWall security gateways into a complete security plan and build protection into your corporate processes.

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    Progent provides small businesses two low-cost network security evaluation scanning packages that include, for a preset fee, remotely managed scans of your security profile which are evaluated by certified security engineers who interpret the results of the remote scan, deliver unbiased evaluations of your current security vulnerability, and make recommendations for remediation. Progent offers two non-overlapping network security inventory scanning packages for external and internal scanning that are priced to fit the restricted budgets of small companies while offering enterprise-class evaluations of your IT network's exposure to assault.

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    Progent's Microsoft-certified consultants can provide network help and IT consulting services for Microsoft .NET Servers and applications and for Microsoft Windows Server 2012 R2, Windows Server 2008 R2 and Windows Server 2003. Progentís consulting team can help you design, integrate, troubleshoot and manage the entire suite of Windows .NET Servers including Microsoft SQL Server 2012, Microsoft ISA Server, Small Business Server, Exchange Server, Microsoft SharePoint Server, Windows Hyper-V, Microsoft Lync Server, Microsoft Project Server, and System Center Operations Manager (SCOM).

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    Progent provides customers access to engineers who have been awarded some of the computer industry's most prestigious credentials. Progent thinks that customers deserve to know that their IT service providers have formal training as well as broad practical backgrounds so that Progent's customers can use Progent's support with confidence. Often, vendor certifications such as the CCIE brings privileges for substantially superior vendor support than is offered to non-certified consultants, enabling Progent to deliver clients a better level of IT support. In addition, recognized certifications such as CISM or CISSP for IT security can aid corporate clients to show compliance with regulatory demands by using the assistance of accredited industry professionals.

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    Progent's Linux consulting experts provide small companies and developers help with managing and supporting Linux computers that coexist with Microsoft-powered technology. Progent offers your business contact with Linux experts, support professionals certified by Microsoft and Cisco, and security experts with CISA certification. This broad array of expertise provides you with a convenient one-stop source to help you build and maintain a secure and robust cross-platform network and communications environment that allows Linux and Microsoft interoperability by integrating Microsoft Windows with major Linux derivatives such as RedHat Linux, SUSE Linux, CentOS Linux, Ubuntu, PCLinuxOS, fedora Linux, Gentoo, Mandriva Linux, Debian-GNU, and Slackware Linux.

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    If your company is producing UNIX or Linux software on a network that includes Windows-based servers, PCs, and office applications, Progent offers comprehensive network support outsourcing that allows you to concentrate on your area of high-value know-how without the continual hassle of managing your business network. Through the use of automated network monitoring and by providing remote and in-person support as your business needs it, Progent offers an affordable solution for maintaining an IT network that provides high reliability, security, and efficiency. Progent's developer support services include full-service it outsourcing, virtual server infrastructure, online and on-premises support and troubleshooting, 24x7 monitoring, and Help Desk Call Center support.

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    Remote 24x7 monitoring, proactive alerts, and periodic analytical reporting are vital to maintaining the proper operation of your network and avoiding unnecessary and expensive disruptions. Remote Monitoring and Management (RMM) technology has advanced so far that companies of all sizes can afford a level of network stability that was previously reserved for large enterprises. Progent can provide several RMM solutions available as low-cost services designed to help your company to detect and resolve a an array of network problems before they can hurt productivity.

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    Progent's Citrix consultants can assist your business to design, install, administer, and troubleshoot a virtual Windows application delivery solution based on XenApp. Progent's Cisco-certified CCIE network consultants can show you how to enhance your network for delivering server and client-side applications, and Progent's datacenter management and support experts can assist your organization to manage and support an off-site datacenter that features high availability, advanced protection, and fast disaster recovery.

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    Progent's ProSight Email Guard solution uses the technology of top data security vendors to deliver centralized control and comprehensive security for all your email traffic. The powerful architecture of Progent's Email Guard combines a Cloud Protection Layer with an on-premises gateway device to offer complete protection against spam, viruses, Denial of Service Attacks, Directory Harvest Attacks (DHAs), and other email-borne malware. Email Guard's cloud filter serves as a first line of defense and blocks the vast majority of threats from reaching your network firewall. This reduces your vulnerability to inbound attacks and conserves network bandwidth and storage. Email Guard's on-premises security gateway device adds a deeper layer of analysis for incoming email. For outbound email, the local security gateway provides AV and anti-spam protection, policy-based Data Loss Prevention, and email encryption. The on-premises gateway can also assist Microsoft Exchange Server to monitor and safeguard internal email traffic that originates and ends inside your corporate firewall.

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    Microsoft Virtual Server, run on the Windows Server platform and based on software first developed by Connectix, delivers the power needed to carry out hardware reduction, software upgrade, and server isolation tasks through virtualization technology in an enterprise-class IT environment with advanced expandability, manageability, and reliability. Microsoft has aimed Virtual Server 2005 at companies wishing to improve ROI in application development and testing, migration from outdated mission-critical applications, and hardware consolidation. Progent's certified Virtual Server experts can assist your company to assess and deploy Microsoft Virtual Server 2005.

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