Expanding your telecommuter workforce may have a significant impact on network infrastructure, security, and corporate processes. Progent has two decades of experience helping SMBs to plan, deploy, administer, optimize, and debug IT networks that incorporate work-from-home employees. Progent can assist your Anaheim company to pick the right tools and adhere to leading practices in building and maintaining a secure virtual ecosystem for telecommuters that facilitates teamwork and delivers maximum business value. Progent can provide support services that go from as-needed guidance for helping you past challenging technical bottlenecks to full project management to help you successfully complete mission-critical initiatives.

Progent's consultants can help Anaheim, California organizations to succeed with any facet of creating a high-functioning work-at-home ecosystem by delivering infrastructure design and configuration services, IP voice troubleshooting, voice/video conferencing support, collaboration platform customization and training, public cloud integration, Call Desk outsourcing, data security, backup/restore solutions, and streamlined management.

Voice/Video Conferencing for an At-Home Workforce
A broad selection of video conferencing platforms from leading technology companies enable online meetings, video and voice conferencing, chat, and screen/content sharing for both local users and teleworkers. Many companies use multiple conferencing products to meet the needs of their different partners and customers. Progent's communications experts can help your organization to maintain your existing conferencing ecosystem and enhance the productivity of your at-home employees.

  • Skype for Business is Microsoft's leading unified communications product that supports real-time presence, IM, voice and video calling and conferencing plus the transparent integration of these capabilities within Office desktop and Microsoft 365 productivity software including PowerPoint, Word, and Excel. Progent can provide the expertise of Microsoft-certified consultants who can help your company to deploy and maintain Skype for Business client software to support your remote employees. For details about Progent's consulting expertise for Skype for Business, refer to Skype for Business integration experts.
  • FaceTime is Apple's multiuser video phone app for compatible iOS, iPadOS, iPod and macOS devices. FaceTime works over Wi-Fi or cellular Internet connections. Newer editions of FaceTime allow as many as 32 concurrent users for voice/video sessions. To learn more about Progent's consulting services for Apple FaceTime, visit Progent's FaceTime configuration expertise.
  • Webex Meeting Center provides online conferencing for virtually all computing devices. Offered via Cisco's Webex Cloud, Webex capabilities include sharing discrete content or screens, presentations that incorporate rich media such as Microsoft PowerPoint and Flash videos, session capture, plus revision and playback for training. For details about Progent's consulting expertise for Webex and for other video conferencing products from Cisco, visit Progent's Webex Meeting Center support services.
  • Teams is Microsoft's follow-up for Skype for Business. Teams acts as a hub for conferencing, contacts, and information with features such as voice/video conferencing, persistent threaded chat, plus file sharing. For details about Progent's support expertise for Microsoft Teams and for other Microsoft 365 products, refer to Progent's Microsoft Teams consulting services.
  • Additional Voice/Video Conferencing Apps supported by Progent include Google Meet, Amazon Chime, Zoom, and Slack. Progent can deliver integration and debugging expertise for these products and help you to tune your network architecture to run them.

Contact Progent for Telecommuter Support Services
To contact Progent about creating and maintaining a productive telecommuter environment for your Anaheim, California company, phone 1-800-993-9400 or refer to Contact Progent.



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    Cisco's Catalyst family of Wi-Fi controllers simplify the administration of Wi-Fi LANs by unifying the provisioning and control of Wi-Fi access points, optimizing wireless performance by reducing the effect of RF congestion, enhancing wireless uptime with fast failover, and strengthening security by detecting threats and filtering traffic content according to user type and location. Progent's Wi-Fi consultants can assist you to configure Cisco wireless LAN controllers to manage and monitor Wi-Fi LANs of all sizes. Progent can help you to administer and troubleshoot your current Cisco Wi-Fi environment or carry out a smooth upgrade to Cisco's modern wireless controller technology.

  • ProSight Remote Network Infrastructure Monitoring Consultant Services Automatic Topology Diagrams Configuration
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    Progent practices information transfer from Progent's support experts to clients. By teaching clients to resolve technical issues that are within their scope, Progent can concentrate on offering hard-to-find skills where Progent faces few competitors. Mid-size companies who utilize trusted freelance consultants or who employ internal support staffs benefit when Progent transfers information about critical technology and proven methodologies to make their IT environments more robust, protected, and efficient.

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  • Cisco Firepower integration Support and Integration
    Cisco ASA Firewall with Firepower Integration Services

    Cisco's Firepower Next Generation Firewalls provide a significant performance boost compared to Cisco's popular ASA 5500-X security appliances and offer unified control of modern security features such as application visibility and control, next-generation intrusion protection (NGIPS) with intelligent prioritization of risks, advanced malware protection (AMP), URL filtering, and multi-node sandboxing. Progent's Cisco CCIE-certified firewall experts can assist your organization to design and carry out a smooth upgrade to Firepower firewalls from Cisco's legacy ASA 5500-X, ASA 5500, or PIX firewalls and help you enhance Firepower firewalls with Cisco's security services to create and centrally manage network environments that span branch offices, data centers, and cloud resources.

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  • Windows Server 2022 integration Setup and Support
    Windows Server 2022 and SCVMM Support and Setup

    Progent's Microsoft Gold-certified Windows Server 2022 consultants can assist your company to plan and carry out an efficient upgrade to Windows Server 2022 that features high availability and that is based on an on-premises system architecture or a hybrid deployment model that combines cloud-hosted Windows Server on Azure with an on-site implementation of Windows Server 2022.

  • SQL Server 2014 Backup Encryption Computer Engineer Integration SQL Server 2014 Azure Backup
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    Progent's Microsoft-certified consultants can help businesses of all sizes to adhere to leading practices to configure SCVMM 2012 hosts, networking, storage systems, and libraries; plan, deploy, and manage private clouds, virtual machines, and VMM services in SCVMM 2012; and integrate SCVMM 2012 with SCOM 2012 for comprehensive reporting. Progent can assist you to migrate from an older release of SCVMM or from another virtualization management system, and Progent can help you to optimize and troubleshoot your current SCVMM 2012 ecosystem so you get maximum return on investment.

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  • IT Services Nexus Switch FabricPath
    Nexus Switch Upgrade Integration Support

    Cisco Nexus switches are engineered to deliver the throughput, expandability, dependability, virtualization support, density, security and manageability needed to act as the heart of an enterprise data center. Progent's Cisco-certified Nexus switch experts can provide online and onsite support services to assist you to create an efficient network topology, set up test environments to validate your switching solution, install and configure Nexus switches, create and implement effective policies, perform security and compliance evaluations, configure proactive monitoring, fully utilize network resources through virtualization, analyze and repair switching and routing problems, optimize performance, plan for expected growth, and take advantage of the powerful high-availability (HA) capabilities available for Cisco's Nexus products. Progent's consultants can also help your business to migrate non-disruptively from outdated Nexus models or Catalyst switches to current Nexus platforms.

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  • Ubiquiti UniFi Controller management Consultancy
    Ubiquiti WiFi access point Consultant

    Ubiquiti's UniFi family of Wi-Fi infrastructure appliances includes a wide selection of Wave 2 802.11ax Wi-Fi APs, security gateways, and switches. UniFi appliances installed across multiple sites with thousands of access points can be remotely provisioned and managed with free UniFi Controller software, which centralizes and streamlines deployment, discovery, administration, optimization, troubleshooting, monitoring, and reporting. Progent can provide the skills of seasoned Wi-Fi professionals who can help your organization to assess the benefits of UniFi products for your environment and help you to design, install, administer, and maintain your UniFi solution.

  • System Center 2016 Cloud Integration Online Technical Support Microsoft System Center 2016 Consultants
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  • Technical Support Services 24x7 Support Phone Support Remote Troubleshooting
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  • Top 64-bit Upgrade Consultants Integration 64-bit Upgrade
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  • Top Quality Dynamics GP App Development Integration Microsoft Dynamics Contract Development
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  • ProSight Windows Desktop Management Support and Help
    24-7 Computer Consultant ProSight Automatic Patch Management

    ProSight LAN Watch is Progent's server and endpoint remote monitoring service that incorporates state-of-the-art remote monitoring and management (RMM) technology to help keep your IT system operating at peak levels by tracking the health of critical assets that drive your IT network. When ProSight LAN Watch detects an issue, an alert is transmitted automatically to your specified IT management personnel and your assigned Progent consultant so that any looming issues can be resolved before they can impact your business.

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  • Setup and Support Cisco SIP Trunking
    SIP Migration Computer Consulting

    Progent's Cisco-certified SIP infrastructure experts can assist your business to plan, integrate, maintain, debug and upgrade Cisco's SIP infrastructure technology and Cisco's CUBE (Cisco Unified Border Element)-connected SIP trunks and can provide affordable remote or onsite expertise to help companies to move efficiently to an advanced communications environment that delivers fast return on investment. Progent's certified Microsoft unified communications consultants can assist you to configure interfaces between Cisco's CUBE SBC and Microsoft's rich media platforms such as Skype for Business or Lync for access to a SIP PSTN trunk.

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  • Progent Management Team Computer Consulting Firm
    Outsource IT Progent's Management

    Progent's management team consists of industry professionals with years of background providing computer consulting, technical support, and long-term IT planning to businesses ranging in size from startups to Fortune 500 companies. Great service calls for great people, and Progent stands out by having put together a management staff able to provide customers with the top service value in the industry.

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  • .NET Application Developer
    24/7/365 DotNET Application Integration

    Progent's software developers have worked for two decades with .NET technologies and the Visual Studio development environment and are able to create or update .NET apps quickly and affordably.

  • Windows Server 2019 with Linux Onsite Technical Support Windows Server 2019 Live Migration Support Services
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  • Support Services System Center 2016 and Intune
    SCSM 2016 Technical Support

    System Center 2016 delivers major enhancements for managing hybrid cloud environments by offering advanced integration with Windows Server 2016, Windows 10; unified management of multi-OS networks that include various Linux distributions, Hyper-V and VMware; and better public and private cloud support such as tighter integration with Microsoft Intune for Apple iPhone and Google Android smartphone management plus native integration with Operations Management Suite (OSM) for cloud-enhanced analytics. Progent's Microsoft-certified consulting team offers world-class remote and on-premises support for all components of System Center 2016 including Operations Manager (SCOM), Configuration Manager (SCCM), Virtual Machine Manager, Data Protection Manager, Orchestrator, and Service Manager. Progent can assist your business to design and install a new implementation of Microsoft System Center 2016, extend or optimize an existing one, migrate efficiently from an earlier version of System Center, or debug your System Center solution.

  • Windows and macOS Computer Consultant 24-7 Mac and Windows Support
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  • Specialist Offsite Workers Video Conferencing
    Online Consulting Work from Home Conferencing

    Progent can help small and medium-size organizations to implement and debug teleconferencing solutions to enable their at-home employees to interact efficiently with fellow workers and customers.

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  • Professional CISSP-ISSAP Cybersecurity
    CISSP Certified Security Analyst Consultant

    Progent's CISSP-certified cybersecurity consultants can assist organizations of all sizes with any facet of IT security. Progent can help create efficient security systems that guard a small business from advanced threats or Progent can design, configure, and manage an end-to-end security strategy for hybrid networks that support onsite, remote, and mobile clients sharing network resources spread across multiple physical datacenters and various clouds.

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