Enlarging your telecommuter workforce may have a significant effect on IT architecture, cybersecurity, and company culture. Progent has two decades of experience assisting businesses of all sizes to plan, configure, manage, optimize, and troubleshoot IT networks that incorporate work-from-home employees. Progent can help your Anaheim organization to pick the right technologies and follow best practices in building and operating a safe virtual ecosystem for teleworkers that facilitates collaboration and delivers top value. Progent can provide support services that go from as-needed expertise for getting you past occasional technical bottlenecks to full project management or co-management to help you carry out business-critical initiatives.

Progent can assist Anaheim, California organizations to with any aspect of building a high-performing telecommuting environment by providing infrastructure design and configuration services, VoIP PBX expertise, voice/video conferencing integration, collaboration platform selection and deployment, cloud connectivity, Call Desk services, security monitoring, data protection solutions, and unified management.

Video Conferencing for Remote Workers
A broad selection of voice/video conferencing platforms from leading technology companies enable virtual discussions, video and voice conferencing, chat sessions, and content sharing for both onsite workers and teleworkers. Many companies use multiple conferencing products to accommodate their different partners and clients. Progent's communications experts can help you to manage your existing conferencing environment and optimize the engagement of your at-home employees.

  • Skype for Business is Microsoft's leading communications platform that enables presence, instant messaging, audio and video conferencing as well as the transparent integration of these functions within Office desktop and Microsoft 365 applications including PowerPoint, Word, Excel and Outlook. Progent can provide the expertise of Microsoft-certified consultants who can help your company to configure and manage Skype for Business clients to support your at-home employees. To learn more about Progent's consulting expertise for Skype for Business, refer to Skype for Business consulting experts.
  • FaceTime is Apple's group video calling app for compatible iOS, iPadOS, iPod and Mac devices. FaceTime works on Wi-Fi or cellular Internet connections. Newer editions of FaceTime allow up to 32 simultaneous users for voice/video sessions. For details about Progent's consulting expertise for FaceTime, see Progent's FaceTime configuration expertise.
  • Webex Meeting Center provides online conferencing for most desktop or mobile devices. Offered through Cisco's Webex Cloud, Webex capabilities include sharing specific content or screens, presentations that embed rich media including Microsoft PowerPoint, network-based capture, plus revision and playback for future reference. For details about Progent's support expertise for Webex and for other video conferencing solutions from Cisco, visit Progent's Webex Meeting Center support services.
  • Teams is Microsoft's follow-up for Skype for Business. Teams provides a portal for conferencing, contacts, and content with capabilities that include IP voice and video calling, persistent threaded chat, plus data sharing. For details about Progent's support services for Microsoft Teams as well as for other Microsoft 365 apps, see Progent's Microsoft Teams consulting services.
  • Additional Voice/Video Conferencing Platforms supported by Progent's conferencing experts include Google Meet, Amazon Chime, Zoom, and Slack. Progent can deliver integration and troubleshooting services for these conferencing platforms and help you to optimize your network architecture to host them.

Contact Progent for Telecommuter Expertise
To contact Progent about creating and maintaining an efficient work-from-home environment for your Anaheim, California company, phone 1-800-993-9400 or go to Contact Progent.



An index of content::

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    Progent's application experts can provide advanced consulting, software programming, integration assistance, and online classes for leading applications that address vital areas including ERP and MRP, general accounting, business analytics, web commerce application design, and the MS Office suite of business productivity software. As a Microsoft Partner with years of experience delivering high-level consulting and troubleshooting services online, Progent can help small businesses anywhere in the United States to eliminate the time and fees associated with travel and on-premises visits without compromising the effectiveness of consulting services.

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    VMware's NSX network virtualization platform enables you to create entire networks in software. NSX allows virtual networks to be provisioned in minutes and administered with a high degree of automation regardless of the physical components making up the underlying IP network. VMware Site Recovery Manager (SRM) allows programmatic disaster recovery, application mobility, and non-intrusive site relocation, failback and site re-protect. Site Recovery Manager also enables non-disruptive testing for site recovery, upgrades and fixes and can generate reports to confirm full service recovery, validate Service Level Agreements and prove DR compliance. When integrated with VMware's NSX virtual network platform, VMware SRM can rapidly restore the complete virtualized network topology at the secondary site. Progent offers the skills of a VCDX certified VMware NSX consultant and VMware Site Recovery Manager integration specialist to help you to plan, deploy, test and administer a DR system powered by VMware SRM and VMware NSX.

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    Progent offers several security packages designed to deliver larger institutions an impartial and comprehensive network security assessment from a team of premier security engineers. All Progent's network security assessment bundles incorporate a collection of procedures including automated scans from within and from beyond your company firewall, expert analysis of captured data by certified security consultants, production of a report documenting the results, plus an interactive concise executive summary and an extensive interactive review for internal IT managers.

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    Progent's ProSight Virtual Hosting and Management outsourcing offers comprehensive hosting of a small organization's production servers in an environment that delivers the maximum level of availability and expandability and is in addition simple to transfer to another host. ProSight Virtual Hosting services are based on proven virtualization techniques that allow small and midsize businesses with multi- platform environments to save dramatically on the costs of capital equipment, infrastructure support, and network administration while achieving enterprise-class reliability and an unmatched level of vendor independence.

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    Progent's Cisco CCIE wireless infrastructure consultants offer online or onsite configuration and debugging support to help you to plan, configure, update, tune, administer and troubleshoot Aironet Wi-Fi access point environments of any scale or topology. Progent's Cisco Wi-Fi controller consultants can also assist you to integrate your Wi-Fi environment with your wired network infrastructure and cloud-hosted resources to create a seamless enterprise connectivity solution that is easy to administer and scale. Progent also can provide affordable Wi-Fi site surveys to assist you to determine the most appropriate selection, location and setup of Aironet Wi-Fi access points to accommodate your unique workplace design, construction, and expected network traffic.

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    Progent is committed to knowledge transfer from Progent's support experts to clients. By teaching clients to resolve problems that are within their comfort zone, Progent is able to concentrate on delivering hard-to-find services where Progent has few competitors. Medium-size companies who utilize trusted independent consultants or who employ in-house IT personnel benefit when Progent transfers knowledge about new technology and tested processes to make their networks more robust, secure, and productive.

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    If you want to revamp your corporate web site, build internal websites for applications such as HR or worker training, design a powerful web presence for a new business, or write line-of-business, data-driven custom web applications, Progent can supply talented and experienced web designers. Progent's consultants can also help you build and manage a safe, robust server and communications infrastructure, including off-site and wireless connectivity, to support your web solutions.

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    For answers to frequent enquiries concerning being employed by Progent, refer to Employment at Progent FAQs.

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    Progent's ProSight Virtual Hosting combines advanced virtual server architecture, a state-of-the-art data center facility, and the technical services of Progent's Microsoft-certified engineering team to provide small and midsize companies with a comprehensive information technology outsourcing alternative that enhances network dependability and security, reduces management distraction, and lowers expenses. With Private Cloud Hosting, a small or midsize business can have all of its software platforms and critical business application servers supported within a secure and reliable data center on a high-performance, high-availability virtual server configured and supported by Progent's network service professionals.

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    Progent's Power BI consultants can help your business to plan, install, maintain, enhance or debug your Power BI environment. Progent can also assist you to prepare your target data for Power BI reports and dashboards. Progent can help you build and manage a local, cloud, or hybrid environment to run Power BI.

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    System Center 2016 Operations Manager is designed to ensure top performance and maximum availability for key workloads by providing centralized, cross-platform tracking of IT infrastructure deployed throughout on-premises systems and private and public clouds. Progent's SCOM consulting team can provide advanced remote and onsite expertise to help businesses of any size to design, integrate, optimize, enhance and troubleshoot Operations Manager 2016 solutions. Progent can help your company to migrate to SCOM 2016 from earlier versions of Operations Manager or from different IT infrastructure monitoring products, or combine multiple monitoring systems into a cohesive IT management solution. Progent can also show you how to extend your SCOM 2016 scope to include infrastructure hosted on public clouds including Microsoft Azure and Amazon AWS.

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    Barracuda Backup is an affordable, subscription-based backup/restore platform for small and mid-size businesses. A Barracuda Backup deployment can incorporate a purpose-built physical storage device built by Barracuda or a software-based appliance with similar features but which uses your existing storage hardware. Barracuda Backup protects vital company data produced on-premises, at one or multiple remote locations, or in the cloud. For disaster recovery, you can replicate data to the Barracuda Cloud, to Amazon AWS, or to any location with a Barracuda appliance. Progent is a Barracuda partner and Progent's Barracuda Backup consultants offer a wide range of consulting support services to assist your business to plan, configure, manage and troubleshoot a backup and disaster recovery system built on Barracuda technology.

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    Progent provides expertise for security auditing utilities including Microsoft Baseline Security Analyzer for running a set of programmed system auditing scans to uncover potential security problems. Progent has extensive experience with network analysis tools and can show you how to make sense of testing reports and react appropriately. Progent can help you build protection into your company operations, configure scanning software, plan and implement a protected network environment, and recommend policies to maximize the security of your network. Progent's security professionals are available to help you set up a firewall, implement safe remote access to email and data, and install virtual private network. Progent's certified security engineers can also validate the protection of web applications and can conduct comprehensive information security evaluations of company-wide security to validate your company's compliance with key industry security standards including FISMA, NIST, and ISO 17799.

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    Progent offers enterprise clients the help of a certified NetApp consultant for remote or on-premises expertise for NetApp's entire line of SAN products including ONTAP and Clustered Data ONTAP (CDOT) data management, MetroCluster, FlexPod private cloud infrastructure, SnapMirror, SnapVault and OSSV incremental backup, Virtual Storage Console (VSC) for VMware, MultiStore for secure IP space separation, OnCommand Reporting and Insight analytics, plus NetApp's FAS, AFF, V-Series and N-Series hardware products. Components of NetApp SAN solutions supported by Progent include SAN dsign, hybrid-cloud integration, virtualization, migrations, non-disruptive updates, storage management, security and compliance, disaster recovery, and troubleshooting. Progent offers Level 3 support to help you to resolve issues with NetApp SAN storage environments efficiently following best practices.

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    Progent can provide small businesses with an IT management expert who can act as a part-time CIO. This part-time CIO can provide strategic direction to help you integrate sensible IT products to improve business processes so they match better with your business goals. Your company can create and implement a well conceived information technology strategy without absorbing the expense of a full-time senior IT executive.

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    Progent's certified Internet Security and Acceleration Server consultants have broad backgrounds developing Microsoft-based security solutions for information systems with many sites, mobile users, and line-of-business eCommerce applications. A Progent ISA Server engineer is ready to help your small company plan and deploy a configuration of Microsoft ISA Server 2004 that meets your information security requirements without limiting your productivity.

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    Progent can help small and medium-size businesses to deploy and debug teleconferencing platforms to enable their teleworkers to collaborate effectively with fellow workers and customers.

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