Expanding your telecommuter workforce may have a significant effect on network infrastructure, security, and corporate culture. Progent has 20 years of background helping SMBs to design, configure, manage, tune, and troubleshoot IT environments that incorporate at-home workers. Progent can assist your Aurora company to select the right technologies and adhere to best practices in creating and operating a safe virtual office ecosystem for telecommuters that facilitates teamwork and returns maximum value. Progent can provide services that go from as-needed guidance for getting you over occasional technical roadblocks to full project management or co-management to help you carry out business-critical tasks.

Progent can assist Aurora, Colorado businesses to succeed with any aspect of building a high-performing telecommuting environment by delivering network infrastructure design and configuration services, VoIP PBX expertise, video conferencing support, collaboration platform selection and deployment, public cloud connectivity, helpdesk services, security monitoring, data protection solutions, and unified management.

Voice/Video Conferencing for an At-Home Workforce
A wide range of video conferencing platforms from major technology companies enable online discussions, video and voice conferencing, chat, and content sharing for both local users and telecommuters. Many companies utilize multiple products to accommodate their different partners and clients. Progent's communications experts can help you to maintain your current voice/video conferencing environment and enhance the engagement of your remote workforce.

  • Skype for Business is Microsoft's leading communications product that supports real-time presence, instant messaging, voice and video conferencing plus the transparent integration of these functions within Office desktop and Microsoft 365 applications including PowerPoint, Word, Excel and Outlook. Progent can provide the expertise of Microsoft-certified consultants who can assist your company to set up and manage Skype for Business client software to accommodate your remote workforce. For details about Progent's support expertise for Skype for Business, see Skype for Business integration services.
  • FaceTime is Apple's group video phone app for iOS and Mac devices. FaceTime works on Wi-Fi or cellular Internet connections. Later editions of FaceTime support as many as 32 simultaneous users for video calls. For details about Progent's support expertise for Apple FaceTime, visit Progent's FaceTime configuration expertise.
  • Webex Meeting Center provides online conferencing for most computing devices. Offered via Cisco's Webex Cloud platform, Webex capabilities include sharing granular content or screens, presentations that embed rich media such as Microsoft PowerPoint, network-based capture, plus editing and playback for future reference. To learn more about Progent's consulting expertise for Cisco Webex and for additional video conferencing products from Cisco, see Progent's Webex Meeting Center support services.
  • Teams is Microsoft's next-generation replacement for Skype for Business. Teams acts as a hub for conversations, contacts, and content with capabilities that include video calling, persistent chat, plus data sharing. To learn more about Progent's consulting services for Microsoft Teams and for additional Microsoft 365 apps, see Progent's Microsoft Teams consulting services.
  • Additional Voice/Video Conferencing Apps supported by Progent include Google Meet, Amazon Chime, Zoom, and Slack. Progent can provide integration and debugging expertise for these products and help you to optimize your network infrastructure to run them.

Contact Progent for Remote Workforce Support Services
To get in touch with Progent about creating and maintaining an efficient work-from-home solution for your Aurora, Colorado business, phone 1-800-993-9400 or refer to Contact Progent.

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