Enlarging your at-home workforce may have a significant impact on IT infrastructure, cybersecurity, and corporate workflows. Progent has two decades of background helping businesses of all sizes to plan, deploy, manage, optimize, and troubleshoot IT environments that support a remote workforce. Progent can assist your Aurora company to select the appropriate tools and follow best practices in building and operating a secure virtual solution for telecommuters that facilitates teamwork and returns top value. Progent can provide support services that go from as-needed guidance for helping you past occasional technical bottlenecks to full project management or co-management to help you carry out mission-critical initiatives.

Progent's consultants can assist Aurora, Colorado businesses to succeed with any facet of creating a high-performing telecommuting environment by providing infrastructure design and configuration services, IP voice expertise, voice/video conferencing support, collaboration platform selection and deployment, cloud connectivity, Help Desk augmentation, security and compliance, data protection solutions, and centralized management.

Voice/Video Conferencing for Telecommuters
A broad range of voice/video conferencing products from leading vendors support virtual discussions, video and voice conferencing, chat sessions, and screen/content sharing for both onsite users and teleworkers. Many organizations use multiple conferencing products to meet the needs of their various partners and customers. Progent can help your organization to maintain your current conferencing environment and optimize the engagement of your at-home workforce.

  • Skype for Business is Microsoft's leading communications product that supports real-time presence, IM, voice and video conferencing as well as the transparent integration of these capabilities within Office desktop and Microsoft 365 applications including PowerPoint, Word, and Excel. Progent can provide the skills of Microsoft-certified specialists who can help your company to configure and maintain Skype for Business client software to accommodate your at-home employees. For details about Progent's support expertise for Skype for Business, see Skype for Business consulting experts.
  • FaceTime is Apple's multiuser video phone platform for iOS, iPadOS, iPod and macOS devices. FaceTime works over Wi-Fi or cellular Internet connections. Newer versions of FaceTime support up to 32 concurrent users for voice/video sessions. For details about Progent's support services for FaceTime, see Progent's FaceTime configuration expertise.
  • Webex Meeting Center provides online conferencing for virtually all computing devices. Delivered through Cisco's Webex Cloud platform, Webex capabilities include sharing specific content or screens, presentations that incorporate rich media such as Microsoft PowerPoint, session capture, plus editing and playback for future reference. To learn more about Progent's consulting services for Cisco Webex as well as for additional IP video solutions from Cisco, see Progent's Webex Meeting Center support services.
  • Teams is Microsoft's follow-up for Skype for Business. Teams provides a portal for conversations, contacts, and information with capabilities that include IP voice and video calling, persistent threaded chat, plus data sharing. For details about Progent's consulting expertise for Microsoft Teams and for other Microsoft 365 products, see Progent's Microsoft Teams consulting services.
  • Other Voice/Video Conferencing Platforms supported by Progent's conferencing experts include Google Meet, Amazon Chime, Zoom, and Slack. Progent can provide integration and debugging services for these conferencing platforms and assist you to optimize your WAN infrastructure to host them.

Contact Progent for Remote Workforce Support Services
To get in touch with Progent about creating and managing a productive telecommuter environment for your Aurora, Colorado business, call 1-800-993-9400 or go to Contact Progent.

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