Enlarging your remote workforce may have a significant impact on network architecture, security/compliance, and corporate processes. Progent has 20 years of experience assisting small and mid-size businesses to design, deploy, administer, tune, and troubleshoot IT environments that support work-from-home employees. Progent can help your Centennial organization to select the right technologies and follow best practices in creating and operating a secure virtual office ecosystem for teleworkers that promotes teamwork and returns top value. Progent offers services that go from as-needed guidance for helping you past occasional technical bottlenecks to comprehensive project management or co-management to help you carry out mission-critical tasks.

Progent can assist Centennial, Colorado organizations to succeed with any aspect of building a high-functioning telecommuting environment by providing network infrastructure configuration services, VoIP PBX expertise, video conferencing integration, collaboration platform selection and deployment, cloud integration, Call Desk augmentation, data security, backup/restore solutions, and streamlined management.

Voice/Video Conferencing for Teleworkers
A broad range of video conferencing platforms from major vendors support online discussions, video and voice conferencing, chat sessions, and screen sharing for both local users and teleworkers. Many organizations use multiple products to accommodate their various partners and clients. Progent's communications experts can help your organization to manage your current conferencing environment and enhance the experience of your at-home employees.

  • Skype for Business is Microsoft's leading communications product that supports presence, instant messaging, voice and video calling and conferencing as well as the transparent integration of these functions within Office desktop and Microsoft 365 applications such as PowerPoint, Word, Excel and Outlook. Progent can provide the expertise of Microsoft-certified specialists who can help your company to deploy and manage Skype for Business clients to support your remote employees. For details about Progent's support services for Skype for Business, visit Skype for Business integration services.
  • FaceTime is Apple's group video calling app for iOS and macOS devices. FaceTime works over Wi-Fi or cellular Internet connections. Later versions of FaceTime support as many as 32 concurrent users for voice/video calls. To learn more about Progent's consulting services for Apple FaceTime, refer to Progent's FaceTime configuration expertise.
  • Webex Meeting Center provides online conferencing for virtually all computing devices. Offered via Cisco's Webex Cloud, Webex services include sharing specific content or computer screens, presentations that incorporate rich media such as Microsoft PowerPoint, network-based recording, plus revision and playback for future reference. To learn more about Progent's consulting expertise for Webex as well as for other video conferencing solutions from Cisco, refer to Progent's Webex Meeting Center support services.
  • Teams is Microsoft's next-generation replacement for Skype for Business. Teams provides a portal for conversations, contacts, and content with capabilities that include video calling, persistent chat, plus data sharing. For details about Progent's consulting services for Microsoft Teams and for other Microsoft 365 apps, refer to Progent's Microsoft Teams consulting services.
  • Other Voice/Video Conferencing Platforms supported by Progent's conferencing experts include Google Meet, Amazon Chime, Zoom, and Slack. Progent can provide integration and troubleshooting services for these products and assist your business to optimize your WAN infrastructure to host them.

Contact Progent for At-Home Worker Support Services
To get in touch with Progent about creating and maintaining an efficient telecommuter solution for your Centennial, Colorado company, phone 1-800-993-9400 or visit Contact Progent.

An index of content::

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    Progentís Wireless Consulting Services provide a fast, economical option for companies of all sizes to integrate, manage and troubleshoot advanced wireless network technology. For 802.11n and the latest 802.11ac Wi-Fi networks, Progent can help you design and install hardware such as Cisco's Aironet and Meraki wireless access points and wireless network controllers. For mobile email and online applications, Progent can help with Apple iPhones, Apple iPads, Google Android smartphones, and Windows phones and tablets.

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  • Non-stop Load Balancing Online Support
    Remote Consulting F5 Networks 3DNS

    Progent provides fault tolerant load balancing support that addresses system load balancing, load balanced applications, network infrastructure routing, and content dispatching products including Cisco Content Engine. High availability load balancing providers for which Progent offers consulting services include Windows 2003 Server Network Load Balancing Manager, Citrix Access Suite and Access Gateway, Cisco Content Services Switch, Cisco Distributed Director and ACNS, and F5 Networks 3-DNS.

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  • White Papers IT Outsourcing After Hours IT Outsourcing Model Article

  • Microsoft Office System Network Management
    Microsoft Onsite Support

    Progentís IT outsourcing services offer affordable computer support for small companies. Whether it includes planning network architecture, creating an internal Help Desk or using an outside one, rolling out an updated e-mail system, monitoring your network, or creating a web-based eCommerce solution, outsourcing your network technical services can contain costs and minimize risks, allowing IT service budgets to grow in a more linear and controlled fashion than is possible by building up a large, knowledgeable internal network support staff. Progentís Outsourcing White Paper and datasheets explain how Progent can help you create a secure and highly available system architecture for your vital business software based on Microsoft Windows such as Microsoft Office XP, Office 2003, and Office 2000.

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  • Lync Server 2013 and Android Engineers
    24x7 Microsoft Lync Server 2013 Services

    Progent's consultants can help you to assess the value of Lync Server 2010 for your business and can help you to plan and execute a deployment of Microsoft Lync Server that unifies the management of Instant Messaging and Presence and increases the output of your in-house staff, telecommuters, and smartphone users. Progent's consultant's can in addition assist you to perform an efficient migration to Microsoft Lync Server from Office Communications Server or from Live Communications Server, interface Microsoft Lync Server with Microsoft Exchange, SharePoint Server, and SQL Server, show you how you can use Microsoft Lync Server to enhance the collaborative functions of MS Office applications, and provide training and ongoing technical support for Lync Server and other Microsoft products.

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  • Project Planning Support and Help
    Collocation Online Troubleshooting

    For large organizations, Progent can leverage internal network support staffs by offering extensive background in supporting key Microsoft and Cisco technologies. Progent's certified professionals offer Enterprise Active Directory consulting, Exchange Server 2010 integration, SharePoint Server experience, and Microsoft SQL Server consulting. For the national or worldwide businesses with branch offices, Progent can perform as a seamless nearby extension of corporate IT management. Progentís enterprise consulting services include company-wide security, online branch office support, system architecture, Sarbox conformance, project planning, and top-level service for multi-site office environments based on Enterprise Windows 2000. Progent can offer field consultants and technicians to assist with a site relocation or office move, or a network architect to help with setting up or using an Internet Data Center or Hosting Facility.

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