Enlarging your at-home workforce may have a major effect on network infrastructure, cybersecurity, and corporate processes. Progent has 20 years of experience helping businesses of all sizes to plan, configure, manage, tune, and debug IT environments that support at-home workers. Progent can assist your Centennial company to select the right technologies and adhere to best practices in building and maintaining a safe virtual solution for teleworkers that facilitates teamwork and delivers top value. Progent offers support services ranging from on demand guidance for helping you past challenging technical roadblocks to comprehensive project management to help you successfully complete business-critical initiatives.

Progent can help Centennial, Colorado businesses to succeed with any aspect of creating a high-performing telecommuting ecosystem by providing network infrastructure design and configuration services, IP voice troubleshooting, video conferencing support, collaboration platform selection and deployment, cloud connectivity, Help Desk services, security monitoring, backup/restore solutions, and streamlined management.

Video Conferencing for Remote Workers
A broad selection of video conferencing products from major technology companies support virtual discussions, video conferencing, chat sessions, and content sharing for both local users and teleworkers. Many organizations utilize a mix of conferencing products to accommodate their various partners and customers. Progent's communications experts can help you to manage your existing voice/video conferencing environment and enhance the engagement of your remote employees.

  • Skype for Business is Microsoft's leading communications product that supports presence, instant messaging, audio and video calling and conferencing as well as the seamless integration of these capabilities within Office desktop and Microsoft 365 applications such as PowerPoint, Word, Excel and Outlook. Progent offers the expertise of Microsoft-certified consultants who can help your company to set up and manage Skype for Business clients to support your at-home employees. To learn more about Progent's support expertise for Skype for Business, see Skype for Business integration services.
  • FaceTime is Apple's group video phone app for compatible iOS and macOS computers and smartphones. FaceTime works on Wi-Fi or cellular Internet connections. Current editions of FaceTime allow as many as 32 concurrent users for video calls. For details about Progent's consulting services for FaceTime, refer to Progent's FaceTime configuration expertise.
  • Webex Meeting Center provides remote conferencing for most desktop or mobile devices. Offered through Cisco's Webex Cloud, Webex services include sharing specific content or computer screens, presentations that embed rich media such as Microsoft PowerPoint, session recording, plus editing and playback for future reference and training. To learn more about Progent's consulting services for Cisco Webex and for other IP video solutions from Cisco, visit Progent's Webex Meeting Center support services.
  • Teams is Microsoft's next-generation replacement for Skype for Business. Teams provides a hub for conversations, contacts, and content with features such as IP voice and video conferencing, persistent threaded chat, plus data sharing. For details about Progent's support services for Microsoft Teams as well as for additional Microsoft 365 products, see Progent's Microsoft Teams consulting services.
  • Additional Voice/Video Conferencing Platforms supported by Progent's conferencing experts include Google Meet, Amazon Chime, Zoom, and Slack. Progent can provide configuration and troubleshooting services for these conferencing platforms and help your business to tune your network infrastructure to host them.

Contact Progent for Remote Workforce Expertise
To get in touch with Progent about creating and managing an efficient work-from-home solution for your Centennial, Colorado organization, call 1-800-993-9400 or refer to Contact Progent.



An index of content::

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    Progent uses a sophisticated service reporting system that stores and organizes complete documentation for all delivered services. Unlike many independent consultants or small service firms who provide scant documentation or details of tasks done, every service delivered by Progent is accompanied by full documentation. Every Progent staff member has access to the service reports sent by each staff member to every customer. The practice of detailing and archiving support records results in more efficient service and eliminates a variety of common misfortunes such as when a support client is effectively held hostage to a consultant who won't release vital service information.

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    Microsoft SQL Server 2014 incorporates major improvements in critical areas such as speed, availability, security, and cloud readiness. Microsoft SQL Server 2014 is the first version of Microsoft SQL Server that incorporates in-memory capability that works transparently with all workloads including Online Transaction Processing, data warehousing, and business analytics (BI). Progent's Microsoft-certified SQL Server 2014 consultants can provide cost-effective online and onsite consulting services that include planning, configuration, management, remediation, and software development services to enable organizations of all sizes to realize maximum business value from their SQL Server 2014 investment.

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    Progent's consultants can assist your company to assess the value of Lync Server for your environment and can assist you to plan and execute a deployment of Microsoft Lync Server 2010 that consolidates the management of IM and Presence and improves the output of your office staff, at-home workers, and mobile workforce. Progent can also help you to carry out a smooth upgrade to Lync Server 2010 from Office Communications Server or from Live Communications Server, integrate Microsoft Lync Server with Exchange Server, SharePoint, and Microsoft SQL Server, show you how to use Microsoft Lync Server to improve the team-computing functions of MS Office applications, and provide webinar training and continuing support for Lync Server 2010 and other Microsoft products.

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    Small to middle size companies can now enjoy all the benefits of Operations Manager and in addition have quick access to Progent's Microsoft and Cisco Premier IT support experts. With Progent's affordably priced network support packages, small organizations can choose a basic System Center Operations Manager 2007-based co-sourcing service program with server monitoring, reporting, Help Desk and remote service or a comprehensive round-the-clock outsourcing solution. Progent offers expertise in Operations Manager to provide small business networks enterprise-class reliability, security, and productivity.

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    Microsoft Exchange 2013 includes major improvements to the capabilities of its predecessor Microsoft Exchange Server 2010 and introduces powerful innovations plus a redesigned structure. These enhancements favorably impact key IT areas like ease of administration, high availability (HA), security and compliance, operational costs, collaboration, expandability, performance, compatibility, and productivity. Progent's Microsoft-certified Exchange 2013 consulting professionals can help you understand the potential advantages of migrating to Exchange 2013, create an efficient validation and rollout plan, and educate your IT team to maintain your Microsoft Exchange 2013 solution. Progent also offers ongoing remote consulting and management for Microsoft Exchange Server 2013.

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    Progent's ISSAP Premier security consultants, or Information Systems Security Architecture Professionals, are consultants who have earned ISSAP status through rigorous testing and significant work with network security design. ISSAP security experts possess comprehensive knowledge of access control mechanisms and methodologies, phone system and network protection, cryptography, needs evaluation, business continuity and disaster recovery planning (DRP), and physical security. Progent's ISSAP-premier security consultants can help your business with all aspects of architecture security.

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    Progent's Disaster Recovery/Business Continuity (DR/BC) consultants have in-depth experience helping small organizations to reduce system downtime by providing affordable online consulting support for disaster recovery/business continuity planning, high-availability network infrastructure, backup/restore solutions, and non-disruptive maintenance. Progent's business continuity consultants can help you to plan and test a sensible business continuity strategy that matches your business goals and IT budget. Progent's disaster recovery specialists can help you to architect, deploy, and manage resilient technologies such as non-stop Internet connectivity, virtualization, fail-over clustering, network load balancing, continual online backup, and geographically dispersed data centers.

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    Progent's Cisco Security/VPN professionals and CCIE and CCNP certified support staff can help your small or mid-size company deploy and support Cisco's security and Virtual Private Network technology such as routers, switches, firewalls, intrusion detection systems and VPN access concentrators. Cisco Virtual Private Network solutions include both off-site connectivity and site-to-site VPNs with Cisco IOS Software and Advanced Integrated Module hardware encryption cards, and hardware appliances, such as a VPN concentrator, router, Cisco PIX Firewall, or task-specific VPN server for dial-up services. Cisco VPN solutions are easy to manage and offer the versatility to evolve with your growing business needs. Progent's Cisco-Certified network experts support Cisco's comprehensive line of products aimed at preventing data pilfering, virus and worm outbreaks, DDoS attacks, and other threats to your information system. Progent can show you how to deploy Cisco technology to achieve secure connectivity, intrusion protection, and full Identity services based on Cisco Access Control Server using RADIUS security and TACACS to create a centralized client access control foundation for user authentication, permissions, and accounting from a graphical Web interface.

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    The service background of Progent's certified Microsoft Windows Server 2003 consultants, with an average of over 11 years of support in Microsoft integration, assures you success in selecting the version and configuration of Windows 2003 Server that aligns most closely with your business strategy. Progent can also assist you with designing, installing, administering and supporting powerful information technology applications based on Windows Server, and can assist your migration from Windows 2000 or Windows NT.

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    Progent's certified Office Excel and Office 365 Excel consultants offer a broad range of online support services to assist your organization to design, program, test, deploy, manage, and debug business applications powered by any version of Excel, including Excel 2016 and Microsoft Office 365 Excel. Progent can assist your business to move your legacy Excel applications to the latest versions of Excel, integrate Excel with Apple iOS-based iPhones and iPads and Google Android phones and tablets, and resolve compatibility issues between different releases of Office Excel. Progent offers on-demand support to clients looking for a quick fix to a specific problem associated with Excel and Progent can also provide full project management services for migrating or developing line-of-business application software built on Excel. Progent's cost-effective online training for Office Excel can be custom tailored to address the special requirements of individuals or groups.

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    Progent is a certified Hornetsecurity/Altaro partner and can design, configure, and manage a deployment of 365 Total Backup to protect your Microsoft 365 user and group mailboxes, files stored within your company's OneDrive Accounts and SharePoint Document Libraries, user and group Teams Chats, plus files on Windows laptops and desktops.


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