Enlarging your telecommuter workforce may have a major effect on IT infrastructure, security/compliance, and corporate workflows. Progent has two decades of background assisting businesses of all sizes to design, deploy, manage, optimize, and troubleshoot IT environments that incorporate at-home workers. Progent can help your Centennial company to select the right tools and adhere to best practices in building and maintaining a safe virtual office solution for teleworkers that promotes teamwork and delivers top value. Progent can provide support services ranging from on demand expertise for getting you past challenging technical bottlenecks to full project management to help you successfully complete mission-critical initiatives.

Progent's consultants can assist Centennial, Colorado organizations to succeed with any facet of building a high-performing work-from-home environment by delivering infrastructure design and configuration services, IP voice troubleshooting, video conferencing support, collaboration platform customization and training, cloud integration, helpdesk outsourcing, endpoint security, backup/restore solutions, and unified management.

Video Conferencing for At-Home Workers
A wide range of voice/video conferencing products from leading vendors enable virtual meetings, video and voice conferencing, chat, and screen/content sharing for both onsite users and telecommuters. Many companies utilize a mix of conferencing products to accommodate their various partners and customers. Progent can help your organization to maintain your current voice/video conferencing environment and enhance the experience of your at-home employees.

  • Skype for Business is Microsoft's leading unified communications product that enables presence, instant messaging, audio and video conferencing as well as the seamless integration of these functions within Office desktop and Microsoft 365 productivity software including PowerPoint, Word, and Excel. Progent offers the expertise of Microsoft-certified specialists who can assist you to set up and manage Skype for Business clients to accommodate your remote workforce. For details about Progent's consulting expertise for Skype for Business, refer to Skype for Business integration services.
  • FaceTime is Apple's multiuser video phone app for iOS, iPadOS, iPod and Mac computers and smartphones. FaceTime runs on Wi-Fi or cellular Internet connections. Newer versions of FaceTime support as many as 32 concurrent users for voice/video sessions. For details about Progent's consulting services for Apple FaceTime, refer to Progent's FaceTime configuration expertise.
  • Webex Meeting Center supports online conferencing for virtually all computing devices. Offered via Cisco's Webex Cloud platform, Webex services include sharing discrete content or computer screens, presentations that incorporate rich media including Microsoft PowerPoint and Flash videos, session capture, plus revision and playback for future reference. To learn more about Progent's consulting services for Webex and for other IP video products from Cisco, refer to Progent's Webex Meeting Center support services.
  • Teams is Microsoft's follow-up for Skype for Business. Teams acts as a hub for conferencing, contacts, and information with features that include IP voice and video conferencing, threaded chat, plus file sharing. For details about Progent's consulting services for Microsoft Teams as well as for other Microsoft 365 products, see Progent's Microsoft Teams consulting services.
  • Other Conferencing Platforms supported by Progent include Google Meet, Amazon Chime, Zoom, and Slack. Progent can provide configuration and debugging expertise for these conferencing platforms and help your business to optimize your WAN infrastructure to run them.

Contact Progent for At-Home Worker Expertise
To contact Progent about building and managing an efficient work-from-home environment for your Centennial, Colorado business, phone 1-800-993-9400 or go to Contact Progent.

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    E-Mail System Consultants

    Progent's Microsoft-certified consultants have 20 years of experience providing e-mail and integrated telecommunications/email solutions for companies. Progent provides economical Exchange Server support services to enhance email security and virus protection, achieve fault tolerant email, and facilitate remote and wireless email connectivity. Progentís Microsoft Exchange consulting and support offerings can assist you in designing and deploying a Microsoft Exchange upgrade or a migration from a legacy SMPT system or outdated Microsoft Email software such as Exchange 5.5 to Microsoft Exchange Server 2010.

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    Microsoft Windows 10 Services

    Progent's Microsoft-certified consulting experts can assist businesses of any size to evaluate Windows 10 or to upgrade to Windows 10 from any earlier version of Microsoft Windows. Remote and onsite evaluation and migration services for Microsoft Windows 10 offered by Progent include Return on Investment analysis, project supervision, compatibility testing, pilot systems, virtualization architecture, Cloud integration, mobile management and synchronization, telecommuter access, data and identity security, automated deployment and administration, network design, Wi-Fi support, disaster recovery planning, webinar training for IT support personnel and users, and ongoing technical help.

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    Progent can help small businesses to move any part of their network infrastructure to Microsoft Azure. This can simplify IT administration and lower equipment expense. Microsoft Azure offers a wealth of public cloud services and Progent can assist you to understand the advantages and limitations of different cloud networking models supported by Azure. Progent can help you manage cloud-based or hybrid cloud and on-premises apps and network infrastructure and ensure that you sidestep the typical errors small organizations make when migrating to the cloud. Progent can show you how to configure cloud servers on Azure Virtual Machines, utilize VHD storage with Azure Storage, handle user identity with Azure Active Directory, and build backup-and-recovery services with Azure Backup. Progent can also show you how to configure perimeter firewalls and VPN tunnels and also to manage iPhones and iPads and Android handhelds.

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    Microsoft SQL Server 2008 delivers indispensable, familiar tools to IT professionals and information workers, lessening the complexity of designing, integrating, managing, and using enterprise information and analytical programs on platforms ranging from mobile devices to enterprise data networks. The sophistication and integration requirements of Microsoft SQL Server 2008 require an IT consultant with real-world experience and wide knowledge in designing and building data-driven, end-to-end business technology solutions. The knowledge and experience of Progent's Microsoft-certified technical team, with an average of more than 10 years of professional work involving Microsoft technology, ensures you success in planning, deploying and supporting Microsoft SQL Server 2008 solutions that are well integrated with the Microsoft .NET environment.

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    Progent uses an enterprise-class service reporting system that records and organizes complete documentation for all billed services. Unlike many independent consultants or small support organizations who offer scant documentation or specifics of services done, every service delivered by Progent is accompanied by comprehensive documentation. Each Progent staff member has use of the service documentation transmitted by each consultant to every customer. The discipline of documenting and archiving service records results in more effective support and avoids a variety of common problems such as when a service customer is virtually held captive to a consultant who refuses to release the keys to the kingdom.

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