Enlarging your remote workforce may have a major effect on network infrastructure, cybersecurity, and company processes. Progent has two decades of background helping businesses of all sizes to plan, configure, administer, tune, and troubleshoot IT networks that incorporate work-from-home employees. Progent can assist your Colorado Springs organization to pick the appropriate tools and adhere to best practices in creating and maintaining a safe virtual solution for telecommuters that promotes teamwork and returns maximum business value. Progent can provide support services ranging from on demand expertise for getting you over occasional IT roadblocks to full project management to help you successfully complete business-critical initiatives.

Progent's consultants can help Colorado Springs, Colorado businesses to succeed with any aspect of creating a high-functioning work-at-home ecosystem by delivering network infrastructure configuration services, IP voice expertise, video conferencing support, collaboration platform customization and training, cloud integration, Help Desk outsourcing, data security, data protection solutions, and streamlined management.

Video Conferencing for Telecommuters
A broad range of voice/video conferencing platforms from leading technology companies enable virtual discussions, video and voice conferencing, chat sessions, and screen/content sharing for both local workers and teleworkers. Many organizations utilize multiple products to accommodate their different partners and customers. Progent's communications experts can assist your organization to maintain your existing conferencing ecosystem and optimize the productivity of your remote workforce.

  • Skype for Business is Microsoft's leading communications platform that supports real-time presence, IM, audio and video calling and conferencing as well as the seamless integration of these functions within Office desktop and Microsoft 365 applications such as PowerPoint, Word, and Excel. Progent offers the skills of Microsoft-certified consultants who can assist you to set up and manage Skype for Business clients to support your remote workforce. For details about Progent's support expertise for Skype for Business, visit Skype for Business integration services.
  • FaceTime is Apple's group video calling platform for iOS, iPadOS, iPod and macOS computers and smartphones. FaceTime works on Wi-Fi or cellular Internet connections. Newer editions of FaceTime allow as many as 32 concurrent users for video sessions. For details about Progent's consulting services for FaceTime, visit Progent's FaceTime configuration expertise.
  • Webex Meeting Center supports online conferencing for most computing devices. Delivered via Cisco's Webex Cloud platform, Webex capabilities include sharing specific content or screens, presentations that embed rich media such as Microsoft PowerPoint, network-based capture, plus revision and playback for training. For details about Progent's support services for Cisco Webex and for other video conferencing solutions from Cisco, refer to Progent's Webex Meeting Center support services.
  • Teams is Microsoft's next-generation replacement for Skype for Business. Teams provides a hub for conferencing, contacts, and information with features that include voice/video calling, persistent threaded chat, plus file sharing. For details about Progent's consulting services for Teams as well as for other Microsoft 365 products, refer to Progent's Microsoft Teams consulting services.
  • Other Voice/Video Conferencing Apps supported by Progent include Google Meet, Amazon Chime, Zoom, and Slack. Progent can provide configuration and debugging expertise for these products and assist you to optimize your WAN architecture to host them.

Contact Progent for Remote Workforce Support Services
To get in touch with Progent about building and maintaining an efficient telecommuter solution for your Colorado Springs, Colorado business, call 1-800-993-9400 or go to Contact Progent.



An index of content::

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    Progent's Cisco Jabber consultants can provide online or onsite support to assist businesses of any size to plan, deploy, maintain, upgrade or debug Cisco Jabber solutions and Cisco Unified CM infrastructure. Progent offers in-depth support for the technologies that make up building an end-to-end Cisco Jabber solution such as Cisco network appliances and management tools, Microsoft 365 apps, Windows and Mac computers, iOS and Android smartphones and tablets, SIP trunking, Wi-Fi systems, cyber security, cloud computing, immersive telepresence systems, PBX systems, business continuity, and other components of a modern collaboration solution.

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    Progent has been delivering SharePoint consulting services since the initial SharePoint product was published more than 20 years ago, and Progent has the scope of technical knowledge to help organizations of all sizes to plan and implement a SharePoint Server 2013 installation and create SharePoint Server 2013 apps that bring substantial business value to your IT investment. Progent's Microsoft-certified consulting team can help you to assess the business advantages of upgrading to SharePoint Server or SharePoint Online from older releases of SharePoint or from a different collaboration solution; determine whether an in-house, online or hybrid configuration is best suited for your busi9ness; and select the right version of SharePoint 2013 for your purposes. Progent offers comprehensive project management services or can help in individual jobs associated with your SharePoint 2013 deployment.

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    For enterprises with branch offices in California or any region served by Progent's consultants, Progent's Microsoft-Premier network support professionals and certified Cisco network consultants offer a variety of network support services such as project management, SOX compliance, site moves, corporate security, network architecture, local or remote branch office support, and technical support for co-location hosting facilities. A Progent network consultant can help you plan a multi-site network that makes smart use of co-location facilities and Internet data centers. Progent's Microsoft Certified engineers can help major enterprises plan, deploy and support massive rollouts of updated releases of Microsoft technology such as Active Directory, Exchange Server, SharePoint Server, SQL Server, and Enterprise editions of Windows. Progent's CCIE and CCNP consultants can assist you to deploy Cisco products for connection solutions that combine basic, high-speed, integrated, and remote networking.

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    The QTS Internet Data Center is situated in the seismically-stable Natomas neighborhood of Sacramento, CA. If your company is now using the QTS Sacramento data center as a colocation facility or if your company is planning on moving your primary or disaster recovery equipment to the Herakles data center, Progent can provide a variety of cost-effective consulting services that include data center migration, system deployment and upgrades, infrastructure improvements, project management services, virtualization configuration, offsite network monitoring, automated network management, application development, business continuity planning and testing, data security evaluation, and the support of Progent's Test Lab.

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    Progent can provide small companies with an information management expert who can function as a part-time CIO. This part-time Chief Information Officer can provide long-term direction to help you integrate sensible technology to improve business operations so they align better with your business objectives. Your company can create and install a well conceived IT plan without incurring the cost of a full-time senior IT executive.

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    Progent offers the assistance of a certified VMware VCDX consultant to help you design, configure, manage and troubleshoot VMware vSphere and vCloud-powered virtualization solution for on-premises networks, private and public clouds, or hybrid cloud systems. Progent can provide world-class knowledge for deploying and configuring VMware Site Recovery Manager (SRM) and VMware's NSX virtual network system for disaster recovery and business continuity. Progent has in-depth experience of VMware vCloud Director (vCD), vRealize Automation (vRA), vRealize Orchestrator (vRO) and vCloud Suite used for administering private and hybrid cloud solutions that provide high availability, fault tolerance, and application mobility.

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    Progent provides nationwide remote technical support and consulting services for businesses who operate Apple Mac OS X networks or whose information systems feature a combination of Mac with Microsoft technology. Progent's consultants offer Mac clients a variety of services including desktop assistance, migration to the current edition of Mac OS X from other earlier editions of Apple macOS and Mac OS X, plus expertise with macOS and Mac OS X application software. Progent can also assist your business with iPhone and Apple iPad support, or migrating to Apple's iCloud. Online network consulting provides optimum leverage for your information technology dollar by protecting client efficiency and limiting the time charged for network repair services. Advanced remote access tools and skilled technicians and consultants combine to enable Progent to solve the majority of network issues without squandering time and money by traveling to your site. In most of cases your IT problems can be dealt with by telephone or via a combination of phone support and remote access. Progent can offer the services of Cisco CCIE network engineers and CISA and CISM premier security specialists to assist you with the most difficult system issues.

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    Progent's application developers have worked for 20 years with .NET technologies and the Visual Studio development environment and are able to create or enhance .NET applications quickly and at low cost.

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    Progent can help you to evaluate the many subscription options offered with Microsoft 365, formerly called Office 365, and configure your information network with Microsoft 365 so you realize top business value. Progent supports multi-platform networks that include Windows, macOS or OS X, and Linux technology. Progent can also help your business to build and manage hybrid networks that seamlessly combine on-premises and cloud-based resources.

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