Enlarging your at-home workforce may have a major impact on IT infrastructure, security, and corporate culture. Progent has two decades of background helping businesses of all sizes to design, configure, administer, optimize, and debug IT environments that incorporate at-home workers. Progent can assist your Colorado Springs organization to pick the right technologies and adhere to leading practices in building and maintaining a safe virtual office ecosystem for teleworkers that facilitates collaboration and returns top business value. Progent offers support services ranging from on demand expertise for helping you over challenging IT bottlenecks to full project management or co-management to help you successfully complete mission-critical tasks.

Progent can help Colorado Springs, Colorado organizations to with any facet of building a high-performing work-at-home environment by delivering infrastructure design and configuration services, VoIP PBX troubleshooting, video conferencing support, collaboration platform selection and deployment, public cloud integration, helpdesk outsourcing, endpoint security, data protection solutions, and centralized management.

Voice/Video Conferencing for an At-Home Workforce
A broad selection of video conferencing products from major technology companies support online meetings, video conferencing, chat, and screen sharing for both onsite workers and telecommuters. Many organizations use multiple conferencing products to meet the needs of their different partners and customers. Progent can assist you to manage your current conferencing environment and enhance the productivity of your remote workforce.

  • Skype for Business is Microsoft's popular unified communications product that supports presence, IM, voice and video calling and conferencing as well as the transparent integration of these functions within Office desktop and Microsoft 365 productivity software including PowerPoint, Word, and Excel. Progent offers the skills of Microsoft-certified consultants who can help your company to configure and manage Skype for Business clients to accommodate your at-home workforce. To learn more about Progent's support expertise for Skype for Business, visit Skype for Business consulting services.
  • FaceTime is Apple's group video phone app for compatible iOS, iPadOS, iPod and Mac computers and smartphones. FaceTime works on Wi-Fi or cellular Internet connections. Later editions of FaceTime support as many as 32 concurrent users for voice/video sessions. To learn more about Progent's consulting expertise for Apple FaceTime, refer to Progent's FaceTime configuration expertise.
  • Webex Meeting Center provides remote conferencing for virtually all desktop or mobile devices. Delivered via Cisco's Webex Cloud, Webex services include sharing granular content or screens, presentations that embed rich media such as Microsoft PowerPoint and Flash videos, session capture, plus revision and playback for future reference and training. To learn more about Progent's consulting expertise for Cisco Webex as well as for other video conferencing solutions from Cisco, see Progent's Webex Meeting Center support services.
  • Teams is Microsoft's next-generation replacement for Skype for Business. Teams acts as a portal for conferencing, contacts, and information with capabilities such as voice/video calling, persistent chat, plus data sharing. For details about Progent's support services for Microsoft Teams as well as for other Microsoft 365 apps, visit Progent's Microsoft Teams consulting services.
  • Other Voice/Video Conferencing Platforms supported by Progent include Google Meet, Amazon Chime, Zoom, and Slack. Progent can deliver integration and debugging services for these conferencing platforms and assist your business to tune your WAN architecture to run them.

Contact Progent for At-Home Worker Support Services
To get in touch with Progent about building and maintaining a productive telecommuter solution for your Colorado Springs, Colorado business, call 1-800-993-9400 or visit Contact Progent.

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    Progent's Duo service plans utilize Cisco's Duo cloud technology to defend against stolen passwords through the use of two-factor authentication. Duo enables one-tap identity verification with Apple iOS, Android, and other out-of-band devices.

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    Progent's Microsoft-certified professionals average more than 10 years of background delivering unified communications support for companies ranging from small businesses to large enterprises. Progent provides economical consulting for all versions of Exchange Server to enhance email and virus security, configure high availability email systems, and implement off-site and mobile email access. Progent's Exchange consulting services can help you in planning and carrying out a migration from a legacy SMPT server or older Microsoft Email software such as Exchange 2003 to Microsoft Exchange Server 2019. Progent provides support for Windows 10 and Windows 11 clients using Outlook and can show you how to configure Outlook Web App for popular browsers. For e-mail virus protection, spam blocking and data data leak prevention, Progent offers Email Guard email filtering and encryption.

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    Progent's Microsoft-certified consultants average more than a decade of experience providing unified communications support for companies ranging from small offices to large corporations. Progent offers economical support for all editions of Microsoft Exchange Server to strengthen email and virus protection, design fault tolerant email systems, and facilitate off-site and mobile email connectivity. Progent's Microsoft Exchange support services can assist you in designing and implementing a move from an outdated SMPT server or older Microsoft Email software such as Exchange 2003 to Microsoft Exchange Server 2019. In addition provides integration help for Windows 10 and Windows 11 desktops using Outlook and can show you how to configure Outlook Web App for all major browsers. For e-mail virus protection, spam blocking and data data leak prevention, Progent offers Email Guard security services.

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    Progent's Cisco certified network infrastructure consultants can help your organization to manage legacy PIX 500 or ASA 5500 firewalls or migrate to Cisco ASA 5500-X security appliances. Progent can also help you to set up, manage, upgrade and troubleshoot Cisco ASA 5500-X security appliances with Firepower Services.

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    Progent's UNIX family consulting experts offer small and mid-size companies and software developers support for managing and maintaining UNIX, Linux or Solaris environments that run with Microsoft-powered networks. Progent offers your organization access to UNIX experts, consulting professionals certified by Microsoft and Cisco, and security specialists with CISA credentials. This broad range of expertise offers you a convenient one-stop consulting firm to help you build and maintain a secure and reliable mixed-platform connectivity and communications environment that allows UNIX and Microsoft interoperability by combining Windows with popular variants of UNIX including Apple Mac OS X, Solaris, IBM AIX, Hewlett Packard HP-UX, Berkeley UNIX (BSD), SCO, and Silicon Graphics IRIX or major Linux variations such as RedHat Linux, SUSE, CentOS Linux, Ubuntu Linux, PCLinuxOS, fedora Linux, Gentoo, Mandriva Linux, Debian GNU/Linux, and Slackware Linux.

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