Expanding your at-home workforce can have a significant effect on network infrastructure, security, and company workflows. Progent has 20 years of experience assisting small and mid-size businesses to design, configure, manage, tune, and troubleshoot IT networks that incorporate work-from-home employees. Progent can help your Colorado Springs company to pick the appropriate tools and follow best practices in creating and operating a safe virtual office solution for telecommuters that facilitates teamwork and returns maximum value. Progent offers services ranging from on demand guidance for helping you past occasional IT bottlenecks to full project management to help you carry out business-critical initiatives.

Progent can help Colorado Springs, Colorado companies to succeed with any facet of creating a high-functioning work-from-home environment by delivering infrastructure configuration services, IP voice expertise, voice/video conferencing integration, collaboration platform customization and training, cloud connectivity, Call Desk services, cybersecurity, backup/restore solutions, and unified management.

Voice/Video Conferencing for an At-Home Workforce
A wide range of video conferencing products from leading technology companies enable online meetings, video conferencing, chat, and content sharing for both onsite users and telecommuters. Many companies utilize multiple products to meet the needs of their various partners and customers. Progent's communications experts can assist you to maintain your current conferencing environment and enhance the experience of your at-home employees.

  • Skype for Business is Microsoft's popular communications platform that supports real-time presence, IM, audio and video calling and conferencing as well as the seamless integration of these functions within Office desktop and Microsoft 365 applications including PowerPoint, Word, Excel and Outlook. Progent can provide the expertise of Microsoft-certified specialists who can help you to configure and maintain Skype for Business clients to support your at-home employees. For details about Progent's consulting services for Skype for Business, see Skype for Business consulting services.
  • FaceTime is Apple's group video calling app for compatible iOS, iPadOS, iPod and macOS computers and smartphones. FaceTime runs on Wi-Fi or cellular Internet connections. Newer editions of FaceTime allow up to 32 simultaneous users for voice/video calls. For details about Progent's support expertise for Apple FaceTime, refer to Progent's FaceTime configuration expertise.
  • Webex Meeting Center provides online conferencing for virtually all computing devices. Offered through Cisco's Webex Cloud platform, Webex capabilities include sharing discrete content or computer screens, presentations that embed rich media including Microsoft PowerPoint, network-based capture, plus editing and playback for future reference. To learn more about Progent's consulting services for Cisco Webex and for other video conferencing products from Cisco, visit Progent's Webex Meeting Center support services.
  • Teams is Microsoft's next-generation replacement for Skype for Business. Teams provides a hub for conversations, contacts, and information with capabilities such as video calling, threaded chat, plus file sharing. For details about Progent's consulting services for Microsoft Teams and for additional Office 365 apps, refer to Progent's Microsoft Teams consulting services.
  • Other Conferencing Platforms supported by Progent include Google Meet, Amazon Chime, Zoom, and Slack. Progent can provide integration and debugging expertise for these conferencing platforms and assist you to tune your WAN architecture to host them.

Contact Progent for Telecommuter Support Services
To get in touch with Progent about creating and managing a productive telecommuter solution for your Colorado Springs, Colorado business, phone 1-800-993-9400 or go to Contact Progent.



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    SQL Server 2000 is a complete, Web-enabled database and data analysis solution that opens the door to the rapid creation of a new generation of high-end applications that can give your business a significant competitive edge. SQL Server features built-in support for XML and the capability to query across the Internet and beyond the firewall. The knowledge and experience of Progent's Microsoft-certified SQL Server 2000 engineers, averaging more than over 10 years of background helping with Microsoft integration, ensures you success in designing, installing and supporting Microsoft SQL Server solutions that are seamlessly integrated with other applications powered Microsoft's .NET environment.

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    Progent can help companies of any size to migrate any part of their network infrastructure to Microsoft Azure. This can simplify network administration and reduce equipment expense. Microsoft Azure offers a wealth of public cloud services and Progent can help you to understand the benefits and limitations of various cloud networking models supported by Azure. Progent can help you manage cloud-resident or hybrid cloud and local apps and network infrastructure and make sure that you avoid the typical errors small companies make when moving to a public cloud. Progent can show you how to configure cloud servers on Azure Virtual Machines, utilize VHD storage with Azure Storage, handle authentication with Azure Active Directory, and create transparent backup mechanisms with Azure Backup. Progent can also help you to configure perimeter firewalls and IPsec VPN connections and to integrate Apple iOS devices and Google Android smartphones and tablets.

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    Progentís staff of Microsoft and Cisco Premier experts average more than ten years of real-world industry background, at the forefront of IT support, executing a wide variety of technical tasks for an extensive array of customers. Every Progent consultant shares a proven collection of personal best practices which are combined into shared best practices standards that Progent teaches its consulting staff. This means that you get not only expert IT help, but also a support engineer with proven approaches for using technical knowledge to resolve real-world network problems rapidly.


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