Enlarging your at-home workforce may have a significant effect on IT architecture, cybersecurity, and company processes. Progent has 20 years of experience assisting small and mid-size businesses to design, deploy, manage, optimize, and debug IT environments that support at-home workers. Progent can assist your Colorado Springs company to select the appropriate technologies and follow leading practices in building and maintaining a secure virtual ecosystem for teleworkers that promotes collaboration and delivers top business value. Progent can provide services ranging from on demand guidance for getting you past challenging technical roadblocks to full project management to help you successfully complete mission-critical tasks.

Progent can assist Colorado Springs, Colorado companies to succeed with any aspect of building a high-functioning work-at-home environment by providing infrastructure design and configuration services, IP voice troubleshooting, video conferencing integration, collaboration platform selection and deployment, public cloud integration, helpdesk outsourcing, security monitoring, data protection solutions, and streamlined management.

Video Conferencing for Teleworkers
A broad range of video conferencing platforms from major technology companies enable virtual meetings, video conferencing, chat, and content sharing for both onsite workers and telecommuters. Many organizations use a mix of conferencing products to accommodate their various partners and clients. Progent's communications experts can assist you to maintain your current voice/video conferencing ecosystem and optimize the productivity of your remote employees.

  • Skype for Business is Microsoft's popular communications product that enables presence, IM, voice and video calling and conferencing as well as the seamless integration of these capabilities within Office desktop and Microsoft 365 applications including PowerPoint, Word, Excel and Outlook. Progent offers the skills of Microsoft-certified specialists who can help your company to configure and maintain Skype for Business client software to accommodate your at-home employees. To learn more about Progent's support expertise for Skype for Business, refer to Skype for Business consulting services.
  • FaceTime is Apple's group video calling app for compatible iOS and macOS computers and smartphones. FaceTime works over Wi-Fi or cellular Internet connections. Newer editions of FaceTime support up to 32 simultaneous users for video calls. To learn more about Progent's consulting services for FaceTime, visit Progent's FaceTime configuration expertise.
  • Webex Meeting Center supports online conferencing for virtually all computing devices. Delivered via Cisco's Webex Cloud, Webex services include sharing discrete content or screens, presentations that embed rich media including Microsoft PowerPoint and Flash videos, session recording, plus editing and playback for future reference and training. For details about Progent's support services for Webex as well as for additional IP video products from Cisco, refer to Progent's Webex Meeting Center support services.
  • Teams is Microsoft's follow-up for Skype for Business. Teams acts as a hub for conferencing, contacts, and information with features such as video calling, threaded chat, plus file sharing. For details about Progent's consulting services for Teams and for additional Microsoft 365 apps, visit Progent's Microsoft Teams consulting services.
  • Additional Voice/Video Conferencing Apps supported by Progent's conferencing experts include Google Meet, Amazon Chime, Zoom, and Slack. Progent can deliver integration and troubleshooting expertise for these conferencing platforms and help your business to optimize your WAN architecture to host them.

Contact Progent for Remote Workforce Support Services
To get in touch with Progent about creating and maintaining an efficient work-from-home solution for your Colorado Springs, Colorado company, call 1-800-993-9400 or refer to Contact Progent.



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