Expanding your remote workforce may have a significant impact on network architecture, cybersecurity, and corporate processes. Progent has two decades of background helping SMBs to plan, deploy, administer, optimize, and troubleshoot IT networks that support at-home workers. Progent can help your Colorado Springs company to select the right tools and adhere to leading practices in creating and maintaining a safe virtual ecosystem for telecommuters that facilitates teamwork and returns top value. Progent can provide services ranging from on demand expertise for getting you over challenging technical roadblocks to full project management to help you successfully complete business-critical tasks.

Progent's consultants can assist Colorado Springs, Colorado companies to succeed with any facet of building a high-performing work-from-home ecosystem by delivering infrastructure design and configuration services, IP voice expertise, video conferencing support, collaboration platform customization and training, public cloud connectivity, Call Desk augmentation, data security, backup/restore solutions, and streamlined management.

Voice/Video Conferencing for At-Home Workers
A wide selection of video conferencing platforms from major technology companies enable online meetings, video and voice conferencing, chat, and screen sharing for both local workers and telecommuters. Many companies utilize a mix of conferencing products to accommodate their various partners and customers. Progent can assist you to maintain your current voice/video conferencing ecosystem and enhance the productivity of your remote employees.

  • Skype for Business is Microsoft's leading unified communications platform that enables real-time presence, IM, voice and video conferencing plus the transparent integration of these functions within Office desktop and Microsoft 365 applications such as PowerPoint, Word, and Excel. Progent offers the skills of Microsoft-certified consultants who can help your company to set up and manage Skype for Business clients to support your at-home workforce. To learn more about Progent's consulting services for Skype for Business, visit Skype for Business consulting experts.
  • FaceTime is Apple's group video phone app for iOS, iPadOS, iPod and macOS computers and smartphones. FaceTime runs over Wi-Fi or cellular Internet connections. Newer versions of FaceTime support up to 32 simultaneous users for video calls. To learn more about Progent's support expertise for FaceTime, refer to Progent's FaceTime configuration expertise.
  • Webex Meeting Center provides remote conferencing for virtually all computing devices. Delivered via Cisco's Webex Cloud platform, Webex capabilities include sharing granular content or computer screens, presentations that incorporate rich media including Microsoft PowerPoint and Flash videos, session capture, plus editing and playback for future reference and training. To learn more about Progent's support expertise for Cisco Webex as well as for additional IP video solutions from Cisco, visit Progent's Webex Meeting Center support services.
  • Teams is Microsoft's follow-up for Skype for Business. Teams provides a portal for conversations, contacts, and content with capabilities that include IP voice and video conferencing, persistent threaded chat, plus file sharing. For details about Progent's support services for Teams as well as for other Microsoft 365 products, visit Progent's Microsoft Teams consulting services.
  • Additional Voice/Video Conferencing Platforms supported by Progent's conferencing experts include Google Meet, Amazon Chime, Zoom, and Slack. Progent can provide integration and troubleshooting expertise for these products and assist you to tune your WAN architecture to host them.

Contact Progent for Telecommuter Support Services
To get in touch with Progent about creating and managing an efficient work-from-home environment for your Colorado Springs, Colorado company, phone 1-800-993-9400 or refer to Contact Progent.



An index of content::

  • 24 Hour Microsoft 365 Exchange Online and on-premises Exchange Computer Consulting MCSE Expert Certified IT Consultant Microsoft 365 and iOS
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    Progent's Standard Help Desk Services provide a complete solution that manages all aspects of online desktop support from service requests through ticketing, screen sharing, status tracking, problem resolution, and management reports. Support services are provided at a significant discount off Progent's regular Level 1 desktop support rates, and Progent can provide the option of rapid as-needed escalation to subject matter experts to handle the most problems.

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    Progent's experts offer macOS and Mac OS X users a variety of services including desktop support, Apple macOS and OS X expertise, Mac co-existence with Windows networks, Microsoft Entourage and email expertise, network protection services, and one-on-one education. Progent can assist clients to migrate to macOS from Mac OS X or other earlier versions of OS X and Progent can provide help with macOS and Mac OS X application software. Progent can also assist your business with iPhone integration and iPad management, or moving to Apple's iCloud services. For business networks based solely on Mac OS X or for networks incorporating a mix of Mac, Linux and Windows based servers and workstations, Progent's Apple, Cisco, and Microsoft consultants have the background and depth to deal with the difficulty of planning, configuring and supporting a network infrastructure that is reliable, secure, fast and able to achieve your organization's business goals.

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    Progentís Cisco-Premier network consultants provide professional PIX Firewall consulting services encompassing design, integration and maintenance of Cisco firewall and Cisco security products. The Cisco PIX 500 Security Appliance Series of Cisco firewalls delivers robust user and software policy enforcement, mutlivector threat protection, and safe connectivity services. Ranging from small, easy-to-install desktop appliances for small offices and home offices to modular gigabit products, Cisco PIX firewalls provide a healthy combination of security, speed and availability for business networks of all sizes. PIX firewalls are build around a hardened, purpose-built operating system, PIX OS, minimizing potential OS-specific security holes. The Cisco PIX Firewall has been awarded ICSA Firewall and IPsec certification plus Common Criteria EAL4 evaluation status. PIX firewalls provide multiple integrated protection and networking services, including advanced application-aware firewall services, VoIP and multimedia security, site-to-site and remote-access IPsec VPN connectivity, intelligent access services, and flexible administrative solutions. Progentís network experts can help you select and deploy any Cisco PIX 500 Series firewalls including the Cisco PIX 501 Firewall, the Cisco PIX 506 Firewall, the Cisco PIX 506E, PIX 515 Firewalls, the PIX 515E Firewall, the Cisco PIX 520 Firewall, Cisco PIX 525 Firewalls and the Cisco PIX 535.

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    Progent offers a wide range of affordable services to help your business to install, configure, repair, and manage workstations and notebooks powered by Microsoft Windows, macOS and OS X, or popular versions of Linux. Progent can provide onsite or online assistance for individual computers or laptops or help you to design and implement a large-scale rollout of new or revised OS software and applications. Progent can also supply engineers and technical workers to assist you to plan for and implement an office relocation or consolidation designed to cause the least possible interruption to your productivity.

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    Progent is one of the most qualified network support companies for integrating e-mail solutions powered by Microsoft Exchange 2000 Server. Progent is skilled in helping small businesses get all the advantages of Exchange Server 2000 under common situations including upgrading from Microsoft Exchange 5.5, moving from an ISP-based or POP3 e-mail environment, and using managed services for your Microsoft Exchange 2000 Server support.

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    Infor CloudSuite Industrial, formerly known as SyteLine, is an ERP solution that incorporates more than 25 years of background helping manufacturing, distribution and service organizations to manage complicated supply chains and streamline key business processes in order to bring products to market fast and meet customer commitments consistently. Progent offers the expertise of an ERP consultant with more than two decades of experience working with the SyteLine/CloudSuite Industrial product family. Progent offers remote or on-premises services that can range from occasional advice to comprehensive solution design and project management. Sample consulting services offered by Progent for CloudSuite Industrial/SyteLine include implementation, upgrades, business analysis, customization, Configure/Price/ Quote, web site integration, troubleshooting, data conversion, Microsoft 365 integration, disaster recovery planning, and DBA services.

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    Progent's productive atmosphere will make you a more capable consultant by improving your technical knowledge and boosting the satisfaction of your customers. Progent makes good on this promise by attracting the top consulting experts for you to work with, providing an advanced system architecture, running specialized software tools to enable the maximum quality of support, and by optimizing our operational structures for finding and retaining clients.

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    Progent's wireless site survey services make it easy to design, implement and debug a Wi-Fi network optimized for your facilities, offering your business a wireless solution that has the reception, speed, capacity, QoS, security, and hand-off ability your company requires. Wi-Fi site survey services from Progent include remote predictive analysis for designing a wireless network and on-premises survey services for confirming, tuning, and troubleshooting an operational wireless LAN.

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    SQL Server 2005 delivers indispensable, standardized tools to computer experts and network users, reducing the complexity of designing, deploying, managing, and using company data and analytical applications in environments ranging from handheld devices to enterprise information networks. The complexity and integration requirements of Microsoft SQL Server 2005 call for a network consultant with hands-on expertise and broad knowledge in planning and deploying data-driven, end-to-end business technology solutions. The expertise of Progent's Microsoft-certified engineering staff, with an average of more than 10 years of professional work supporting Microsoft integration, ensures you success in planning, configuring and supporting Microsoft SQL Server 2005 applications that are well integrated with the Microsoft .NET platform.

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    Progent can provide a variety of low-cost online and on-premises consulting services to assist you to deploy, manage, and debug desktops and mobile devices powered by Microsoft Windows, macOS/OS X, Apple iOS, Android, or Linux.

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