Downers Grove Teleworkers Connectivity Consulting Partner
Conferencing Solutions Consulting
Enlarging your telecommuter workforce can have a major impact on IT infrastructure, cybersecurity, and corporate culture. Progent has 20 years of experience assisting small and mid-size businesses to plan, configure, administer, tune, and troubleshoot IT networks that incorporate at-home workers. Progent can help your Downers Grove company to pick the appropriate tools and follow leading practices in creating and maintaining a secure virtual office solution for telecommuters that facilitates collaboration and returns maximum value. Progent can provide support services ranging from as-needed guidance for getting you past occasional IT roadblocks to full project management to help you carry out business-critical initiatives.
Progent's consultants can help Downers Grove, Illinois businesses to with any aspect of building a high-performing telecommuting environment by providing network infrastructure design and configuration services, IP voice expertise, voice/video conferencing integration, collaboration platform customization and training, cloud integration, helpdesk outsourcing, security monitoring, data protection solutions, and streamlined management.
Video Conferencing for At-Home Workers
A broad selection of voice/video conferencing platforms from major vendors support online meetings, video conferencing, chat, and screen/content sharing for both local users and telecommuters. Many organizations use a mix of conferencing products to meet the needs of their different partners and clients. Progent's communications experts can help you to maintain your current voice/video conferencing environment and optimize the experience of your remote employees.
- Skype for Business is Microsoft's popular unified communications platform that enables real-time presence, IM, voice and video conferencing plus the transparent integration of these capabilities within Office desktop and Microsoft 365 productivity software including PowerPoint, Word, and Excel. Progent can provide the skills of Microsoft-certified specialists who can help you to configure and manage Skype for Business client software to accommodate your at-home workforce. For details about Progent's consulting expertise for Skype for Business, see Skype for Business integration services.
- FaceTime is Apple's group video calling app for iOS and macOS computers and smartphones. FaceTime runs on Wi-Fi or cellular Internet connections. Later editions of FaceTime support as many as 32 simultaneous users for voice/video sessions. To learn more about Progent's support services for FaceTime, refer to Progent's FaceTime configuration expertise.
- Webex Meeting Center supports online conferencing for most computing devices. Delivered via Cisco's Webex Cloud, Webex services include sharing granular content or screens, presentations that incorporate rich media including Microsoft PowerPoint and Flash videos, network-based capture, plus revision and playback for future reference and training. For details about Progent's support services for Webex as well as for additional video conferencing solutions from Cisco, see Progent's Webex Meeting Center support services.
- Teams is Microsoft's next-generation replacement for Skype for Business. Teams provides a portal for conversations, contacts, and information with features that include video conferencing, persistent chat, plus file sharing. For details about Progent's support services for Microsoft Teams and for additional Microsoft 365 apps, refer to Progent's Microsoft Teams consulting services.
- Other Voice/Video Conferencing Platforms supported by Progent's conferencing experts include Google Meet, Amazon Chime, Zoom, and Slack. Progent can deliver configuration and debugging services for these products and help your business to optimize your WAN infrastructure to host them.
Contact Progent for Telecommuter Expertise
To get in touch with Progent about building and maintaining an efficient telecommuter environment for your Downers Grove, Illinois company, phone
An index of content::
GIAC Certified Compliance Audit
24x7x365 Security Evaluation Technical Support Services
For small and midsize businesses, network security and compliance is excessively complicated to master but too risky to ignore. The world's biggest enterprises have been hacked, and the top cloud services have occasionally been knocked out. It looks as though there's no place to run. Progent makes it affordable for small and midsize companies to implement vital security tasks successfully by providing the benefit of billed time to the closest minute with no minimum billing for remote support. This means you can have access to a world-class computer consultant to deliver just the help you need whenever you require it. Progent's CISA, CISM, GIAC, CISSP and ISSAP premier security experts can assist your business with any level of system security including vulnerability assessments, virus screening and recovery, spam and email content filtering, email data loss prevention, compliance reporting, and designing a complete security strategy.
Les Kent has a 35-year history of successful technology integration, business administration, sales, and operations. He has demonstrated a knack for developing elegant information technology solutions in his roles as as a system designer, programmer, project manager, implementation expert, and problem solver for small companies, start-ups, and global corporations.
Remote Support Services Microsoft Software Update Services
24/7 Consultancy Windows Server Update Services
Microsoft Windows Server Update Services enables information technology administrators to deploy and monitor the latest Microsoft patches and security updates to Windows Server 2000, Windows Server 2003, and Microsoft Windows XP platforms. By using Microsoft SUS, IT staff can completely and easily manage the installation of patches that are published via Microsoft Update to servers and workstations in an organization. Progent can help you with complex details of the initial configuration of Microsoft Windows Server Update Services such as designing the Microsoft Windows Server Update Services deployment, configuring user's computers, establishing the Group Policy parameters, and making sure your Microsoft WSUS GPO is linked to an Active Directory container appropriate for your network environment.
Skype for Business Front End Server Consultant
Microsoft Certified Partner Skype for Business and Active Directory Consultancy
Lync 2010 supports IM, Presence, voice/video conferencing, desktop collaboration, as well as VoIP and public switched telephone network (PSTN) calling. Microsoft Lync Server 2010 can enhance the capability of Exchange Server, SharePoint and Office desktop or Microsoft 365 and simplify management via integration with Active Directory. Lync 2010 can also reduce expenses by doing away with VoIP hardware and subscription fees, PBX gear, or legacy video conferencing technology. Progent's certified unified communications consultants offer online and on-premises support services to assist your company to maintain and repair your existing Lync 2010 environment or assess the advantages of migrating from Lync Server 2010 to Skype for Business, which is Microsoft's renamed and revamped version of the product. Progent can also assist you to design and execute a smooth Skype for Business upgrade or a migration to Microsoft Teams.
Integration Services SQL Server 2019 Machine Learning Server
SQL Server 2019 Cybersecurity Online Technical Support
Progent's certified SharePoint Server 2019 and SharePoint Online experts offer affordable remote and onsite expertise, application development, and technical support services for businesses of any size who intend to upgrade to SharePoint Server 2019 or SharePoint Online from older releases of SharePoint. Progent can assist you plan and execute an efficient upgrade to SharePoint 2019 on premises, SharePoint Online, or a hybrid network model that incorporates local and cloud infrastructure into a cohesive information management solution.
Private Cloud Solutions Consultant Services
Private Cloud Hosting Services Professional
Progent's private cloud hosting service allows small and midsize organizations to run key applications such as Microsoft SQL and Exchange from a secure Tier III data center on fault-tolerant equipment with offsite data backup. Progent utilizes Microsoft's Hyper-V platform for server virtualization and Data Protection Manager for automatic backup and restoration. You can take advantage of Progent's private cloud hosting service to avoid major capital costs for the acquisition, upkeep, and operation of computer equipment and data center facilities while achieving the highest levels of network reliability and security.
Support and Help Windows and Solaris
Solaris with Windows Specialists
Progent's UNIX family consulting services offer small companies and developers help with administering and maintaining UNIX, Linux or Solaris environments that coexist with Microsoft-powered networks. Progent can give your business access to UNIX consultants, consulting professionals certified by Microsoft and Cisco, and security specialists with CISM certification. This broad range of experience offers you a convenient single consulting firm to help you create and manage a secure and robust mixed-platform network and communications infrastructure that supports UNIX and Microsoft coexistence by integrating Windows with popular variants of UNIX such as Apple macOS and OS X, Solaris, IBM AIX, HP-UX, BSD, SCO and SGI/Irix or major Linux platforms including RedHat, SuSE, Mandrake, Debian-GNU and Slackware.
24-Hour Business Continuity Technical Support Services
24x7 Wireless Security Security Auditor
For small and midsize organizations, network security and regulatory compliance is too complex to stay ahead of but too dangerous to ignore. The world's biggest institutions have been hacked, and the top cloud services have on occasion been taken down. It looks as though there's nowhere to hide. Progent has made it economical for smaller organizations to carry out vital IT security tasks effectively by providing the benefit of billable time to the nearest minute with no minimum charge for remote support. You have access to a world-class computer consultant to deliver just the help you need whenever you require it. Progent's CISA, CISM, GIAC, CISSP and ISSAP premier security experts can help your business with any aspect of system security including vulnerability audits, malware defense and recovery, spam and email content filtering, email data loss and data leak protection, regulatory compliance reporting, and designing a comprehensive security plan.
NoderZero Threat Assessment Technology Consulting
NodeZero Certified Security Penetration Testing Security Firm
Progent's certified cybersecurity consultants can perform NodeZero-based PEN tests to make sure your security monitoring and protection tools and policies are correctly set up and effective.
Risk Mitigation IT Consulting
CRISC Certified Network Engineer
Progent's disaster recovery planning and business continuity professionals can help you design a disaster recovery strategy to prepare for an IT system catastrophe. Progent can show you how to develop a complete disaster recovery plan that includes periodic disaster recovery assessments and testing. Progent's Microsoft and Cisco-authorized engineers can also show you how to build an affordable, fault-tolerant system solution that addresses reliability issues covering a wide array of infrastructure technologies and procedures.
Citrix Live Migration Technology Professional
Consulting Services XenMotion
Progent's Citrix-authorized consultants can help your company to evaluate the business benefits of XenServer as well as other Citrix platforms, and can assist you to plan, test, implement, troubleshoot, and support a Citrix XenServer installation. Progent can also analyze your existing XenServer deployment and show you how to optimize consolidation, responsiveness, protection, availability, and recoverability.
ProSight Hosting for Virtual Servers Professional
ProSight Virtual Server Private Cloud Hosting Services
Progent's ProSight Virtual Hosting combines proven virtualization architecture, a world-class data center, and the technical support services of Progent's Microsoft-certified consulting team to provide small and midsize companies with a complete information technology outsourcing solution that enhances network dependability and security, reduces management hassle, and cuts costs. With Progent's Private Cloud Hosting, a smaller business can have each of its software platforms and key business application servers hosted in a secure and reliable facility on a high-performance, high-availability virtual machine set up and maintained by Progent's computer support experts.
Exchange 2013 Disk Availability Group Consultant
After Hours Exchange 2013 Unified messaging IT Consultant
Exchange 2013 incorporates significant improvements to the functionality of Microsoft Exchange 2010 and delivers powerful innovations plus a redesigned structure. These enhancements affect vital facets of IT including manageability, availability, security and compliance, operational costs, collaboration, scalability, throughput, compatibility, and the user experience. Progent's Microsoft-certified Exchange 2013 consultants can help you evaluate the potential business benefits of upgrading to Exchange 2013, create a cost-effective validation and deployment strategy, and educate your IT staff to maintain your Microsoft Exchange Server 2013 solution. Progent can also provide ongoing online support and management for Microsoft Exchange 2013.
Meraki and Nexus Switch IT Consultant
Meraki Switch Topology Integration Support
Cisco's Meraki MS line of switches are designed for environments that go from small branches to large campuses. Progent's Cisco-certified consultants can provide cost-effective online consulting to assist your company to design and deploy an efficient network solution based on Meraki MS switches, streamline network monitoring and administration with Meraki's cloud-based management tools, define policies to ensure security and compliance, create and validate a disaster recovery strategy, and resolve issues associated with any aspect of your Meraki deployment. Progent can also assist you to integrate Meraki switches with Cisco's Nexus or Catalyst data center switches and with Meraki Wi-Fi APs to create a cohesive networking infrastructure.
Specialist Private Cloud Services
After Hours Engineers Hosting for Virtual Servers
Progent's Private Cloud Hosting service offers comprehensive hosting of a small organization's servers in an environment that gives the highest degree of dependability and expandability and is also simple to transfer to another host. Progent's Private Cloud Hosting services are based on proven virtualization platforms that allow small and midsize companies with mixed- platform IT systems to save significantly on the costs of capital investments, infrastructure maintenance, and IT administration while benefiting from enterprise-class reliability and an unmatched degree of vendor independence.
Remote Troubleshooting SharePoint Portal Server
Office SharePoint Server 2010 Remote Technical Support
Progent's Microsoft-certified experts offer businesses of all sizes consulting, technical support, and development expertise for SharePoint Server and SharePoint Online. Microsoft SharePoint is an advanced platform that uses web technology for intelligently connecting people, teams and information. Microsoft SharePoint provides a central location for your employees or clients to access, manage, share and manipulate useful data, files, and applications and to communicate with other people. SharePoint enables quicker and better decisions, more effective sharing across groups and more economical business practices. Windows SharePoint Services connect employees, customers, workgroups and major tasks with the data they've developed in a way that makes data convenient to locate, download and apply. Progent's certified SharePoint consultants can assist you to maintain your current SharePoint solution or migrate to the latest version of SharePoint.
Hornetsecurity Altaro VM Backup and VMware ESXi Remote Support Services
Altaro VM Backup with Exchange Online Troubleshooting
Altaro VM Backup software from Hornetsecurity offers small organizations a dependable and affordable platform for backing up and restoring Hyper-V and VMware-based VMs. Altaro VM Backup can be deployed in local, remote, multi-site, and cloud architectures and also supports low-cost backup to Azure storage. Altaro VM Backup protects against ransomware attacks via Immutable Cloud Storage. This produces tamper-proof data that cannot be modified by anyone including administrators. Progent is a certified Hornetsecurity/Altaro partner and can provide a wide array of remote or on-premises consulting services to assist you to plan, deploy, optimize and debug a comprehensive backup/restore solution based on Altaro VM Backup software. With ProSight Data Protection Services Altaro VM Backup, Progent delivers a fully managed backup/restore service based on Altaro VM Backup.
Catalyst Wi-Fi 6 and Wi-Fi 6E AP Security Online Support Services
Catalyst Wi-Fi 6 AP Placement Remote Support Services
Progent's Cisco Catalyst 9100 Series 802.11ax WAP experts offer affordable online and onsite support for Catalyst Wi-Fi 6 wireless access points.
Cisco Firepower Firewalls Consulting Services
Cisco Firepower 2100 Series Firewalls Remote Technical Support
Cisco's Firepower NGFWs Firewalls provide a major performance improvement over Cisco's previous-generation ASA 5500-X security appliances and include unified management and automation of advanced cybersecurity features such as application visibility, next-generation intrusion protection (NGIPS) with risk prioritization, advanced malware protection (AMP), URL filtering, and sandboxing. Progent's Cisco CCIE firewall experts can help you to plan and execute an efficient upgrade to Cisco Firepower Series firewalls from Cisco's from ASA 5500-X, ASA 5500, or PIX appliances and show you how to enhance Firepower firewalls with Cisco's security services to build and centrally control network environments that include local offices, data centers, and cloud resources.
Emergency Professional Microsoft Dynamics GP Upgrade
Consultant Microsoft Dynamics GP System Migration Planning
Progent's consultants have delivered support for Microsoft Dynamics GP and Great Plains ERP software for over 20 years and Progent has delivered integration, customization, education, and debugging services since the platform's original release. Progent offers top-tier expertise for updating out of date Dynamics GP/Great Plains ERP systems. Progent can assist your business to design, pilot, and carry out an efficient upgrade from a a legacy version of GP to the current release of Dynamics GP.
Top Firewall patch management Consultants
Consult iPad patch management
Progent's support services for software/firmware update management provide organizations of any size a versatile and affordable solution for evaluating, validating, scheduling, applying, and tracking software and firmware updates to your servers, peripherals {like printers and scanners, network appliances like routers and Wi-Fi APs, and Internet-of-Things devices like alarms and robotics.
Microsoft 365 SharePoint Online Integration Specialists
Online Troubleshooting Microsoft 365 Migration
Microsoft 365, previously called Office 365, is Microsoft's growing family of productivity applications and cloud-hosted services available on a subscription basis. Microsoft 365 apps and cloud services are offered in an array of subscription plans intended for customers ranging from individuals and households to global enterprises. Progent can provide quick and easy remote access to consultants with in-depth knowledge of Microsoft, Mac, iOS, and Android platforms. Progent can help your business to evaluate the wealth of subscription plans offered with Microsoft 365 and integrate your information network with Microsoft 365 in a way that delivers top business value. Progent supports multi-platform environments that incorporate Windows, macOS, and Linux operating systems. Progent can also help you to build and manage hybrid ecosystems that transparently combine local and cloud-based resources.
ProSight Ransomware Security Monitoring Engineer
ProSight Endpoint Ransomware Monitoring Support
ProSight Active Security Monitoring (ASM) utilizes cutting edge behavior-based analysis tools from SentinelOne to guard endpoint devices as well as servers and VMs against familiar and new ransomware crypto-worms like Ryuk, Maze, Sodinokibi, DopplePaymer, Conti or Nephilim.
Consult VMware SRM Disaster Recovery
VMware SRM and NSX Disaster Recovery Specialists
VMware's popular Site Recovery Manager is an extension to VMware vCenter that lets you orchestrate, automate and test a consistent runbook for recovering applications and services rapidly after an outage. Site Recovery Manager supports centrally managed and automated recovery, application mobility, plus non-disruptive site migration, failback and site re-protect. Site Recovery Manager also enables non-intrusive testing for site recovery, updates and patches and can produce audit reports to verify full service restoration, validate SLAs and demonstrate disaster recovery compliance. Progent offers the skills of a VCDX certified VMware SRM consultant to assist your organization to plan, configure, test and manage a DR solution powered by VMware SRM.
Microsoft 365 and on-premises Exchange Support
24x7 Technology Consulting Services Microsoft 365 integration with on-premises environments
Microsoft supports transparent hybrid networks that integrate Microsoft 365 and on-premises Exchange systems. This allows you to have specific mailboxes hosted on your corporate datacenter and other mailboxes hosted by Microsoft 365. Progent's certified Exchange consultants can assist you with any facet of designing, implementing and troubleshooting your hybrid Exchange Online deployment. Progent's Exchange consultants can deliver occasional expertise to help you through stubborn technical bottlenecks and also can provide extensive project management outsourcing to ensure your hybrid Microsoft 365 Exchange initiative is completed on schedule and within budget.
Barracuda Backup Appliance On-site Technical Support
Barracuda Backup with Amazon AWS Technology Consulting
Barracuda Backup is a low-cost, subscription-based backup and disaster recovery service for small and mid-size organizations. A Barracuda Backup deployment can include a purpose-built physical appliance built by Barracuda or a virtual appliance with similar functionality but which uses your own storage infrastructure. Barracuda Backup safeguards critical business data produced locally, at one or multiple remote locations, or in the cloud. For disaster recovery, you can replicate data to the Barracuda Cloud, to Amazon Web Services (AWS), or to any location with a Barracuda Backup appliance. Progent is a certified Barracuda partner and Progent's Barracuda Backup consulting experts offer a broad array of consulting support services to assist you to design, configure, manage and troubleshoot a backup and disaster recovery system based on Barracuda technology.
Top Rated Microsoft 365 Migration Remote Support
Immediate Integration Services Microsoft 365 Migration
Progent can assist you to understand the wealth of subscription plans offered with Microsoft 365, previously branded Office 365, and integrate your information network with Microsoft 365 so you realize top business value. Progent offers expertise with multi-platform environments that incorporate Windows, macOS, and Linux technology. Progent can also assist your business to build and manage hybrid ecosystems that seamlessly combine on-premises and cloud-based resources.
Check Point 23000 Firewalls Cybersecurity Firm
information Systems Audit Check Point Sandboxing
Progent's Check Point Software firewall consultants can help you design, configure, and administer firewall environments built around Check Point Next Generation firewalls and Check Point's cloud-based security services. Progent can also assist you maintain legacy Check Point firewalls or upgrade smoothly to Check Point's modern security gateways.
Project Design Tuning Specialist
Project Design Tuning Consulting
For advanced project management support, Progent offers access to senior information technology experts with years of experience in technology management, program development, and business process engineering for organizations from Big 4 companies to dot-com startups to government agencies. These high-level IT managers offer project management expertise to help enterprise clients adhere to best practices to make sure major projects are completed on schedule and on budget.
SMS Server 2003 Upgrade On-site Technical Support
Online Help Systems Management Server 2003
Progent's Microsoft-certified consultants provide small and mid-size businesses enterprise-level consulting support for Microsoft Systems Management Server and System Center Configuration Manager, Microsoft's standard tools for update and configuration management. System Center Configuration Manager 2007 is the new title for the change management platform previously called SMS Server. Configuration Manager 2007 offers a range of new features to Systems Management Server such as full automation, integrated Windows Vista Microsoft Windows Server 2008 support, quarantine support, and boot image management. Progent's certified consulting professionals can help you use Systems Management Server or System Center Configuration Manager effectively for automated OS and application software installation, security patch administration, application metering, and licensing reconciliation. Progent's consultants can also assist your company to migrate efficiently from SMS Server to Configuration Manager 2007.
Microsoft 365 Excel and SQL Server Engineer
Immediate Microsoft 365 Excel Power Query Design
Progent's certified Office Excel and Office 365 Excel application consultants can provide a wide range of online support services to help you to plan, develop, pilot test, deploy, manage, and debug business applications powered by any release of Excel, including Excel Online and Microsoft Office 365 Excel. Progent can assist your business to migrate your existing Excel applications to the newest versions of Excel, integrate Excel with Apple iOS-powered iPhones and iPads and Android smartphones and tablets, and fix compatibility problems between various releases of Office Excel. Progent can provide on-demand help to clients looking for a quick solution to a specific issue associated with Excel and Progent can also provide full project management services for migrating or creating mission-critical applications based on Office Excel. Progent's cost-effective webinar training classes for Excel can be customized to meet the needs of individual users or teams.
24/7 Virtual Helpdesk Remote Support Services
Shared Network Support Help Desk Engineer
Progent's Standard Help Desk Services provide a complete solution that handles all aspects of online desktop support from service requests through trouble ticket generation, screen sharing, progress tracking, problem solving, and reporting. Support services are offered at a substantial discount off Progent's normal desktop service rates, and Progent offers the option of fast on-demand escalation to Level 2 and Level 3 experts to handle challenging problems.
Mac Snow Leopard Security Online Consulting
Macintosh Security Audits Consultant Services
Progent's CISM-certified security consultants can show you how to protect your Mac environment through professional support offerings such as running security audits, recovery from virus and worm attacks, setting up firewalls, implementing safe off-site and mobile access, deploying automated programs for protection against viruses, spam, and directory harvest attacks, and developing a comprehensive security plan adapted for the particular goals of your corporate information system.
Consulting ProSight Email Zero Hour Protection
Engineers ProSight Email Guard Content Filtering Service
Progent's ProSight Email Guard uses the services and infrastructure of top information security companies to provide web-based control and comprehensive security for all your email traffic. The powerful architecture of Progent's ProSight Email Guard integrates cloud-based filtering with a local gateway appliance to provide advanced defense against spam, viruses, Dos Attacks, Directory Harvest Attacks, and other email-borne malware. The Cloud Protection Layer acts as a first line of defense and blocks the vast majority of threats from making it to your network firewall. This reduces your vulnerability to inbound attacks and saves system bandwidth and storage. Email Guard's onsite security gateway device provides a further level of analysis for incoming email. For outbound email, the local security gateway offers AV and anti-spam protection, DLP, and email encryption. The on-premises security gateway can also assist Microsoft Exchange Server to monitor and safeguard internal email traffic that originates and ends inside your corporate firewall.
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