Downers Grove Telecommuters Connectivity Support and Consulting
Video Conferencing Solutions Consulting Services
Enlarging your at-home workforce may have a significant effect on network infrastructure, cybersecurity, and company workflows. Progent has two decades of background helping SMBs to design, configure, manage, optimize, and troubleshoot IT environments that incorporate work-from-home employees. Progent can assist your Downers Grove organization to select the appropriate tools and adhere to best practices in building and operating a safe virtual office ecosystem for telecommuters that facilitates collaboration and delivers maximum business value. Progent can provide support services that go from as-needed guidance for helping you past occasional technical bottlenecks to full project management or co-management to help you successfully complete business-critical initiatives.
Progent's consultants can assist Downers Grove, Illinois organizations to with any facet of creating a high-performing work-at-home environment by providing network infrastructure design and configuration services, IP voice troubleshooting, video conferencing integration, collaboration platform customization and training, public cloud integration, Call Desk augmentation, security and compliance, backup/restore solutions, and unified management.
Video Conferencing for Telecommuters
A wide range of video conferencing products from major technology companies enable online discussions, video and voice conferencing, chat, and content sharing for both local users and teleworkers. Many companies utilize multiple conferencing products to meet the needs of their different partners and customers. Progent can help you to maintain your existing voice/video conferencing ecosystem and enhance the experience of your at-home employees.
- Skype for Business is Microsoft's popular unified communications platform that enables real-time presence, IM, audio and video conferencing as well as the transparent integration of these capabilities within Office desktop and Microsoft 365 productivity software including PowerPoint, Word, Excel and Outlook. Progent offers the expertise of Microsoft-certified specialists who can assist you to configure and maintain Skype for Business client software to accommodate your remote employees. For details about Progent's consulting services for Skype for Business, visit Skype for Business consulting experts.
- FaceTime is Apple's group video phone platform for iOS and Mac computers and smartphones. FaceTime runs over Wi-Fi or cellular Internet connections. Newer versions of FaceTime allow as many as 32 concurrent users for video calls. To learn more about Progent's consulting expertise for FaceTime, refer to Progent's FaceTime configuration expertise.
- Webex Meeting Center supports remote conferencing for virtually all computing devices. Delivered through Cisco's Webex Cloud platform, Webex capabilities include sharing discrete content or screens, presentations that incorporate rich media such as Microsoft PowerPoint, network-based recording, plus revision and playback for future reference. For details about Progent's support expertise for Cisco Webex as well as for other IP video solutions from Cisco, refer to Progent's Webex Meeting Center support services.
- Teams is Microsoft's follow-up for Skype for Business. Teams provides a portal for conferencing, contacts, and information with capabilities such as voice/video conferencing, persistent threaded chat, plus data sharing. To learn more about Progent's consulting services for Teams and for other Microsoft 365 products, see Progent's Microsoft Teams consulting services.
- Additional Conferencing Apps supported by Progent include Google Meet, Amazon Chime, Zoom, and Slack. Progent can provide integration and troubleshooting services for these products and help you to optimize your network infrastructure to run them.
Contact Progent for Remote Workforce Expertise
To contact Progent about creating and managing an efficient telecommuter environment for your Downers Grove, Illinois organization, call
An index of content::
Call Desk for at Home Workforce Remote Consulting
On-site Technical Support Telecommuter Integration
Progent has two decades of experience helping small and mid-size organizations to design, deploy, tune, administer, and troubleshoot information networks that incorporate an at-home workforce.
Microsoft 365 Management Computer Consultants
24-7 Office 365 PowerPoint Integration Technology Consulting
Microsoft 365, formerly called Office 365, is Microsoft's expanding family of client productivity apps and cloud-hosted services offered on a monthly or annual subscription basis. Microsoft 365 apps and cloud services are available in a variety of product bundles intended for markets ranging from individuals and home offices to enterprises. Progent offers fast and affordable online access to consultants with expertise in Microsoft, Mac, Apple iOS, and Google Android technology. Progent can help you to understand the many subscription plans available with Microsoft 365 and configure your information network with Microsoft 365 so you derive top business value. Progent offers expertise with multi-vendor environments that include Windows, macOS, and Linux operating systems. Progent can also help you to build and manage hybrid networks that transparently integrate on-premises and cloud-based resources.
Trend Micro Firewall Audit
SIEC Solutions Cybersecurity Contractors
For smaller businesses, computer security and compliance can be excessively complex to master but too dangerous to ignore. The world's biggest institutions have been hacked, and the top cloud service providers have occasionally been taken down. It seems as though there's nowhere to run. Progent makes it economical for smaller businesses to carry out vital IT security tasks successfully by providing the benefit of billed time to the nearest minute without any minimum billing for online support. You have access to a world-class computer consultant to deliver just the knowledge you need when you require it. Progent’s CISA, CISM, GIAC, CISSP and ISSAP certified consultants can assist your business with any level of network security including security assessments, malware defense and recovery, spam and email content filtering, email data loss protection, compliance reporting, and designing a comprehensive security plan.
Microsoft Experts Comprehensive Event Management Information Technology Consulting
24x7 Configuration Comprehensive Event Management
Progent's Microsoft-certified consultants have more than 10 years of background designing, deploying, optimizing and repairing Microsoft SCOM environments and offer companies of any size expert online or on-premises consulting services for System Center 2012 Operations Manager. Progent can assist you to plan a topology for SCOM 2012 servers that provides the responsiveness and availability needed to watch over your datacenter effectively, whether your datacenters are on-premises, in the cloud, or a hybrid environment. Progent can also help you to import and set up System Center 2012 Operations Manager management packs based on industry best practices for tracking network infrastructure and Microsoft and third-party applications and services. In addition, Progent can provide fast online or on-premises technical support to assist you to remediate critical issues uncovered by System Center 2012 Operations Manager.
On-site Support Windows Server 2012R2 Configuration Manager
Immediate Windows Server 2012R2 Storage Spaces Support and Setup
Progent's certified consultants can help you to assess the advantages of Windows Server 2012 R2 for your company, create test environments and rollout strategies, optimize your network for local, multi-site, private or public cloud-based, and partial-cloud environments, educate your IT management team, develop a corporate-wide security plan, streamline network administration, help with creating applications, and generate and test a disaster recovery/business continuity plan.
SQL Server 2016 Enterprise Information Technology Consulting
SQL Server 2016 Capacity Planning Technical Support Services
Microsoft SQL Server 2016 introduces significant improvements in performance, scale, security, availability, mobile computing support, and integrated BI. Innovations include PolyBase for processing SQL and NoSQ databases in one appliance for big data applications, Jason support, Always Encrypted mode, Mobile Reports, and seamless control over on-premises and cloud-based resources. Progent's Microsoft-certified consultants can deliver remote and onsite support to assist organizations of any size to implement, administer or debug any version of SQL Server 2016. Progent can also assist you to integrate SQL Server 2016 with all key Microsoft products including Windows Server and Hyper-V, Exchange Server 2016, SharePoint Server, Microsoft Dynamics CRM and GP, Skype for Business, and SCOM.
Forefront Threat Management Gateway Remote Support Services
Microsoft Forefront TMG Professional
Microsoft Forefront TMG 2010 builds on the powerful security capabilities of Internet Security and Acceleration Server and offers a easily managed web gateway that acts as a single-server platform for a variety of security features such as an application and network layer firewall, URL filtering, malware inspection, intrusion protection, reputation services, Virtual Private Network management, and HTTP/HTTPS inspection. Microsoft Forefront Threat Management Gateway includes comprehensive web security logging and reporting features, permits custom reports generated by SQL Server, works with Active Directory to streamline authentication and policy enforcement, and can be operated as a virtual machine to cut expenses and improve availability. Progent's Microsoft-certified consultants can help your company to plan and execute pilot and production deployments; integrate Forefront Threat Management Gateway with Windows Server 2008 R2, AD, SQL Server, Microsoft Exchange Server, and Microsoft SharePoint; install Microsoft Forefront Threat Management Gateway to run on a virtual server with Microsoft Windows Hyper-V; and deliver continuing consulting and troubleshooting. Progent can also assist you to migrate smoothly to Forefront TMG 2010 from ISA Server 2006 or ISA Server 2004.
Top Ranked Specialist Infor SyteLine CloudSuite Migration
Engineer Infor SyteLine CloudSuite ERP
Infor CloudSuite Industrial, previously branded SyteLine, is an ERP platform that incorporates more than a quarter century of background helping manufacturing and service companies to simplify complex supply chains and improve the efficiency of key processes in order to get products to market fast and meet customer commitments dependably. Progent offers the expertise of an ERP specialist with over two decades of background with the Infor CloudSuite Industrial/SyteLine platform. Progent can provide online or onsite consulting that spans from as-needed guidance to solution design and project management. Sample services available from Progent for CloudSuite Industrial/SyteLine include implementation, migration, business analysis, customization, CPQ, web site integration, troubleshooting, ETL, Amazon AWS integration, training, and DBA services.
Project Management Consultancy
Project Implementation Technology Professional
For enterprise project management assistance, Progent offers access to veteran information technology professionals with years of experience in technology management, program development, and business process engineering for organizations from Big 4 companies to dot-com startups to state government agencies. These high-level IT managers offer project management expertise to help enterprise clients follow best practices to ensure that development or deployment projects are completed on schedule and within budget.
Microsoft Exchange 2013 Online Consulting
Exchange 2013 Availability Professional
Exchange Server 2013 incorporates major enhancements to the capabilities of Exchange 2010 and delivers important new features as well as a redesigned architecture. These improvements favorably impact key areas such as ease of administration, high availability (HA), compliance, operational costs, teamwork, scalability, performance, cross-version interoperability, and the user experience. Progent's Microsoft-certified Exchange 2013 consulting professionals can assist your organization to evaluate the possible business benefits of upgrading to Exchange 2013, create a cost-effective test and deployment strategy, and educate your IT team to maintain your Exchange Server 2013 environment. Progent also offers ongoing remote support and management for Exchange 2013.
Time Machine and Outlook for Mac Troubleshooting
Microsoft Entourage and Exchange IT Services
Microsoft Exchange and Apple Mac computers can co-exist efficiently. Progent's Mac and Microsoft certified experts can help you install Microsoft Entourage and Microsoft Exchange Server so your Apple Macintosh users can work closely with teammates who use Outlook. With Exchange and Entourage 2008 or 2004 for Mac, Exchange and Mac software can collaborate, enabling Mac users to receive and send email, search the Exchange global address list, import addresses, sync up appointments, and alert fellow workers to meetings via your Exchange account. Progent will make sure that your Microsoft Server is properly configured and that LDAP and Outlook Web Access are enabled. Progent also can provide specialized one-on-one Entourage training.
ransomware cleanup and restore Specialists
NotPetya ransomware recovery Services
Progent's experienced ransomware recovery consultants can help you to rebuild an IT network victimized by a ransomware virus like Ryuk, WannaCry, Hermes, or Locky.
2500 Wireless Controller Computer Consultants
prime infrastructure Outsourcing
Cisco's Catalyst line of wireless controllers streamline the management of wireless networks by unifying the provisioning and management of Wi-Fi APs, tuning Wi-Fi performance by reducing the effect of RF congestion, improving Wi-Fi availability with fast auto-failover, and strengthening data security by detecting cyber threats and analyzing network traffic based on user class and location. Progent can assist you to deploy Cisco wireless LAN controller appliances to manage wireless networks of any size. Progent can assist you to administer and debug your current Cisco Wi-Fi solution or implement an efficient transition to Cisco's modern wireless controller technology.
Microsoft Exchange Server 2016 Migration Planning Support and Help
Exchange Server 2016 Upgrade Technical Consultant
Progent can help you in any and all facets of your upgrade to Microsoft Exchange Server 2016 such as designing HA architecture for a local, Microsoft cloud connected or hybrid environment; licensing compliance for Exchange 2016 Server and Windows Server 2012 R2 or later; moving mailboxes; Windows Hyper-V strategy; determining mass storage capacity required for your virtual machines (VMs), mailbox databases and logs; setting up HLB for fault-tolerant CAS services; designing, setting up and testing Exchange Servers and Windows Servers and DAG groups; integration with SharePoint; updating your firewall; resolving SSL issues; providing client remediation with Office 2010 or greater or Microsoft 365; and configuring Outlook on the web (formerly Outlook Web App).
Consultant ProSight Small Business Private Clouds
ProSight VM Hosting Consultancy
Progent's ProSight Virtual Hosting and Management outsourcing provides comprehensive hosting of a small or mid-size organization's servers in an environment that delivers the highest level of dependability and expandability and is in addition simple to migrate to another host. ProSight Virtual Hosting options are based upon mature virtualization architectures that allow small businesses with multi- platform IT systems to save significantly on the expense of capital investments, infrastructure maintenance, and IT administration while benefiting from enterprise-class reliability and an unmatched level of vendor flexibility.
WatchGuard Firebox M570 Firewall Security Consultancy
WatchGuard Firebox M570 Firewall information Systems Audit
Progent provides support services for WatchGuard Firewall security gateways such as the WatchGuard Firebox and XTM lines of Firewalls and the Firebox SSL VPN Gateway. Progent's WatchGuard consultants can help you select, configure, and manage a WatchGuard Firewall/VPN product that aligns with your security needs and budget. Progent can help you to manage outdated WatchGuard firewalls or upgrade efficiently to modern WatchGuard firewalls.
Endpoint patch management Consultancy
Engineer Communications device patch management
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Consultancy System Center MOM
System Center MOM Services
Remote continuous network monitoring, proactive alerts, and actionable reports are vital to preserving the health of your network and eliminating unnecessary and costly disruptions. Remote Monitoring and Management technology has advanced so far that businesses of all sizes can get a degree of protection that was once reserved for large enterprises. Progent can provide a variety RMM options available as low-cost services designed to help you to detect and fix a most IT network issues before they get big enough to impact productivity.
Microsoft Virtual Machines Integration Support
Connectix Virtual Server Online Help
Microsoft Virtual Server, hosted on the Windows Server 2003 platform and powered by technology originally produced by Connectix, provides the power necessary to accomplish server consolidation, software migration, and server isolation projects via virtualization technology in an enterprise-class IT network with high scalability, manageability, and fault tolerance. Microsoft has aimed Virtual Server 2005 at businesses who want to improve operational efficiency in software development and testing, upgrading from outdated line-of-business applications, and server consolidation. Progent's professional Virtual Server consultants can assist your business to evaluate and deploy Microsoft Virtual Server.
Phobos ransomware recovery Professionals
Consult ransomware removal and data recovery
Progent's ransomware experts can assist your business to assess your ransomware vulnerability, remotely monitor and guard your network, assist with settlement negotiations with a threat actor, and restore an information system damaged by a ransomware cryptoworm like Ryuk, Maze, Sodinokibi, Netwalker, Conti or Nephilim.
Microsoft Exchange 2010 Upgrade Consultant
Exchange 2007 to Exchange 2010 Upgrade Specialist
Progent offers comprehensive support for each phase of your Exchange Server 2010 upgrade including end-to-end project management, site prep, project design and documentation, cost estimates of all new software and equipment needed, recommended vendor sourcing, system testing at client site or at Progent's test lab, setting up temporary coexistence between Exchange Server 2010 and Exchange Server 2003 or 2007, implementation of the production system, deactivating the old servers, and webinar training for customer's IT staff and end users.
Offsite Workforce Network Infrastructure Network Engineer
Work at Home Network Infrastructure Support and Help
Progent can help small and medium-size businesses to design, implement and debug the infrastructure to support telecommuters.
64-bit Computing Services
64-bit Computing Specialists
Progent's Microsoft-certified engineers can help you plan, document, carry out, administer, and troubleshoot a network-wide move to 64-bit server and client OS software and applications. Progent can help you pilot your 64-bit environment to verify that it supports all of the important 32-bit programs which you want to keep plus the new 64-bit editions of applications you wish to install.
ProSight Email Directory Harvest Protection Consult
Engineer Email Link Protection
Progent's ProSight Email Guard solution uses the technology of leading data security vendors to deliver web-based management and world-class security for all your inbound and outbound email. The hybrid architecture of Progent's Email Guard managed service combines a Cloud Protection Layer with an on-premises security gateway appliance to offer complete protection against spam, viruses, Dos Attacks, Directory Harvest Attacks (DHAs), and other email-borne threats. The cloud filter acts as a first line of defense and blocks the vast majority of unwanted email from making it to your security perimeter. This reduces your exposure to external attacks and saves network bandwidth and storage. ProSight Email Guard's on-premises security gateway device provides a further layer of inspection for incoming email. For outbound email, the on-premises security gateway provides anti-virus and anti-spam protection, policy-based Data Loss Prevention, and email encryption. The on-premises gateway can also help Microsoft Exchange Server to monitor and safeguard internal email traffic that stays within your security perimeter.
ASA and PIX Firewalls Online Help
Cisco ASA and VMware Online Help
Progent’s certified Cisco network security consulting professionals offer high-level PIX Firewall and ASA Firewall consulting support including infrastructure design, configuration, and support of Cisco firewall and Cisco security solutions. The PIX and ASA Series of Cisco firewall products delivers robust user and software policy enforcement, mutlivector attack defense, and secure access services. Ranging from economical, easy-to-install desktop appliances for small and home businesses to scalable gigabit products, Cisco PIX Firewall and ASA Firewalls provide a high level of security, performance, and excellent reliability for IT systems of any size. PIX Firewalls and ASA Firewalls are based on a hardened, specially designed platform, minimizing possible OS-specific security holes.
Amazon AWS cloud services integration Contract Programmer
Amazon EC2 mobility Coding
Progent offers affordable online consulting to assist businesses to integrate Amazon Web Services (AWS) cloud services including Elastic Compute Cloud (EC2) for virtual machine hosting, Amazon S3, and Amazon Glacier. Progent can assist you with every phase of Amazon AWS migration and troubleshooting including needs analysis, readiness evaluation, system design, testing, deployment, administration, performance tuning, licensing management, backup/restore mechanisms, and security and compliance.
Remote Consulting Server Virtualization
Top Professionals Server Management
Server growth wreaks havoc on network budgets and administrative resources. Server consolidation via a virtual architecture offers lower TCO of hardware and faster ROI, more efficient utilization of physical computers, simplified operations, increased system uptime, and easier management. Typical usage scenarios for virtual servers are hardware consolidation, low-cost platforms for mission-critical legacy applications running on outdated operating systems, and affordable isolation of software development or evaluation systems from on-line systems.
Windows Server 2008 BranchCache Specialists
Windows Server 2008 DirectAccess Integration Support
Progent's Microsoft-certified consultants can assist you you to calculate the advantages of Windows Server 2008 for your company, create pilot systems and rollout plans, install Windows Server 2008 with your network infrastructure and applications, educate your IT personnel how to use new management utilities, and deliver continuing consulting and technical support via budget-friendly alternatives including Contact Center support and remote technical assistance.
Consulting Services Microsoft Access
Microsoft Access Engineer
Progent can provide affordable online support for all editions of Office Access including Access desktop and Access Web App and offers advanced support for application development, database conversion, performance optimization, BI reporting, and troubleshooting. Progent also can provide tailored webinar classes for Access application programming and DBA services.
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