Expanding your remote workforce can have a major impact on IT infrastructure, cybersecurity, and corporate culture. Progent has 20 years of background helping small and mid-size businesses to plan, configure, administer, tune, and troubleshoot IT networks that support work-from-home employees. Progent can help your Downers Grove organization to pick the appropriate tools and follow best practices in creating and operating a secure virtual solution for teleworkers that facilitates collaboration and returns maximum value. Progent can provide services ranging from on demand expertise for helping you past occasional technical roadblocks to comprehensive project management to help you carry out mission-critical tasks.

Progent can help Downers Grove, Illinois businesses to succeed with any aspect of building a high-performing work-from-home environment by providing network infrastructure configuration services, IP voice expertise, video conferencing support, collaboration platform selection and deployment, cloud connectivity, Help Desk services, security monitoring, backup/restore solutions, and centralized management.

Video Conferencing for Teleworkers
A broad range of video conferencing products from major technology companies enable online meetings, video and voice conferencing, chat sessions, and content sharing for both onsite users and teleworkers. Many organizations utilize multiple products to meet the needs of their different partners and customers. Progent's communications experts can assist you to manage your current voice/video conferencing environment and optimize the experience of your remote employees.

  • Skype for Business is Microsoft's popular communications product that enables real-time presence, instant messaging, audio and video calling and conferencing as well as the seamless integration of these capabilities within Office desktop and Microsoft 365 applications such as PowerPoint, Word, Excel and Outlook. Progent offers the skills of Microsoft-certified specialists who can assist you to deploy and manage Skype for Business clients to support your remote workforce. To learn more about Progent's consulting expertise for Skype for Business, visit Skype for Business integration services.
  • FaceTime is Apple's group video calling app for compatible iOS and Mac devices. FaceTime works on Wi-Fi or cellular Internet connections. Later versions of FaceTime support up to 32 simultaneous users for video sessions. To learn more about Progent's consulting services for FaceTime, refer to Progent's FaceTime configuration expertise.
  • Webex Meeting Center supports online conferencing for virtually all computing devices. Offered through Cisco's Webex Cloud, Webex services include sharing granular content or screens, presentations that incorporate rich media such as Microsoft PowerPoint, network-based recording, plus editing and playback for future reference and training. For details about Progent's consulting expertise for Cisco Webex as well as for other video conferencing solutions from Cisco, refer to Progent's Webex Meeting Center support services.
  • Teams is Microsoft's follow-up for Skype for Business. Teams acts as a portal for conferencing, contacts, and information with features that include voice/video conferencing, persistent threaded chat, plus data sharing. For details about Progent's support services for Teams as well as for other Microsoft 365 products, refer to Progent's Microsoft Teams consulting services.
  • Other Conferencing Platforms supported by Progent include Google Meet, Amazon Chime, Zoom, and Slack. Progent can provide configuration and troubleshooting services for these products and assist you to optimize your network architecture to host them.

Contact Progent for At-Home Worker Expertise
To get in touch with Progent about creating and managing a productive telecommuter environment for your Downers Grove, Illinois organization, phone 1-800-993-9400 or go to Contact Progent.



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  • Offsite Managed Backup and Recovery Services Technology Professional
    Offsite Managed Backup and Recovery Services Consultant Services

    ProSight Data Protection Services from Progent offer small and mid-sized organizations a low cost end-to-end solution for secure backup/disaster recovery (BDR). Available at a low monthly price, ProSight Data Protection Services automates your backup activities and enables fast recovery of critical data, apps and VMs that have become lost or corrupted due to hardware breakdowns, software bugs, disasters, human error, or malicious attacks such as ransomware. ProSight DPS can help you back up, retrieve and restore files, folders, applications, system images, plus Microsoft Hyper-V and VMware virtual machine images. Important data can be backed up on the cloud, to a local storage device, or mirrored to both. Progent's BDR consultants can deliver world-class expertise to set up ProSight DPS to be compliant with regulatory standards like HIPPA, FIRPA, PCI and Safe Harbor and, whenever needed, can assist you to restore your business-critical data.

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  • CCIE Expert Certified Catalyst Switch IPv6 Technology Consulting Services
    Catalyst Switch Specialists

    Progent's Cisco-certified CCIE networking consultants can assist you to set up, manage, update, optimize and troubleshoot Cisco Catalyst switches. Progent can also assist you to harden the security of Catalyst switches and move smoothly from legacy appliances to current models.

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  • Security Technology Professional
    Security Professionals

    Progent provides expertise for security auditing software such as LANguard from GFI for performing a variety of programmed system auditing scans to uncover possible security gaps. Progent has extensive knowledge of security analysis tools and can help you to understand audit reports and react appropriately. Progent can show you how to design protection into your business processes, configure scanning software, define and implement a protected network environment, and suggest policies to optimize the safety of your network. Progent's security consultants are ready to show you how to set up a firewall, implement safe remote access to email and data, and integrate virtual private network. Progent's accredited security experts can also test the protection of web-based applications and can conduct extensive security tests of company-wide security to determine your organization's compliance with important industry security standards such as HIPAA, PCI, and ISO 17799.

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    Information Technology Consulting Pix

    For small and midsize organizations, network security and compliance can be excessively complex to stay ahead of but too dangerous to ignore. The largest biggest enterprises have been hacked, and the leading cloud service providers have on occasion been knocked out. It looks as though there's no place to hide. Progent makes it economical for small and midsize companies to carry out vital IT security tasks successfully by offering the benefit of billed time to the closest minute with no minimum billing for remote support. This means you have the help of a seasoned computer consultant to deliver precisely the help you need when you require it. Progentís CISA, CISM, GIAC, CISSP and ISSAP certified security experts can assist you with any aspect of network security including security audits, virus defense and recovery, spam and email content filtering, email data loss protection, regulatory compliance reporting, and designing a comprehensive security strategy.

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  • Sun Solaris Consult
    UNIX Network Solutions

    Progent's UNIX family consulting services provide small companies and developers help with managing and maintaining UNIX, Linux or Solaris systems that coexist with Microsoft-based technology. Progent offers your organization access to UNIX experts, support professionals certified by Microsoft and Cisco, and security experts with CISSP certification. This wide array of experience offers you a convenient one-stop consulting firm to show you how to create and maintain a secure and reliable cross-platform network and communications infrastructure that allows UNIX and Microsoft coexistence by combining Windows with major variants of UNIX including Apple macOS and OS X, Solaris, AIX, HP-UX, Berkeley UNIX (BSD), SCO and Silicon Graphics IRIX or major Linux platforms such as RedHat, SuSE Linux, Debian-GNU and Slackware.

  • Top Ranked Online Technical Support SQL Server 2012 SQL Server 2012 AlwaysOn Availability Groups Network Consultants
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  • Top SharePoint Portal Server Setup and Support Support and Help Office SharePoint Server 2010

  • Largest QTS/Herakles Sacramento Colocation Center Consulting Services
    QTS Internet Data Center Consult

    The QTS Colocation Center is situated in the earthquake-neutral Natomas area of Sacramento, CA. If your company is currently utilizing the QTS Sacramento data center as a colocation site or if your business is considering migrating your primary or offsite backup system to Herakles/QTS, Progent offers a range of budget-friendly consulting services such as colocation relocation, system deployment and updates, infrastructure improvements, comprehensive project management services, virtualization configuration, remote network monitoring, streamlined system administration, application programming, disaster recovery planning and testing, data security assessment, and the support of Progent's Test Lab.

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  • Consulting Exchange 2007 to Exchange 2010 Upgrade
    Microsoft Exchange 2010 Migration Professional

    Progent's Microsoft and Cisco-certified network engineers can help you to assess the value of Exchange Server 2010 for your business and can assist you to design and carry out an efficient upgrade to Microsoft Exchange Server 2010 from Exchange 2003 or Exchange Server 2007 that will provide fast payback by increasing your productivity, cutting the cost of hardware and service, simplifying administration, and integrating your key communications platforms.

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  • Virtual Machine Hosting Consulting Specialist Private Cloud Hosting for Virtual Data Centers
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  • WSUS Specialists Microsoft SUS Services
  • WatchGuard Firebox M370 Firewall Network Consultants Award Winning WatchGuard Firebox M470 Firewall Network Security Testing
  • Windows 2000 Server Support Services Biggest Professional Microsoft Windows 2000
  • Windows 2012R2 Computer Consultants 24x7 Windows Server 2012 R2 Cloud Professionals
  • Windows 7 Consultants Windows 7 Help Desk Troubleshooting
  • Windows 7 Wireless Support and Integration Microsoft Windows 7 Specialist
  • Windows PC Simulation on Apple macOS Technical Support Services 24 Hour VirtualPC for Apple Mac Configuration
  • At Home Workforce Downers Grove Guidance - Voice/Video Conferencing Solutions Expertise
  • Windows Server 2016 Hybrid Integration Help and Support Windows Server 2016 Hybrid Solutions Engineer

  • Virus Recovery Computer Consultants
    ProSight Phishing Defense Specialist

    ProSight Active Security Monitoring is an endpoint protection (EPP) solution that utilizes cutting edge behavior analysis technology to defend endpoints and physical and virtual servers against modern malware assaults like ransomware and file-less exploits, which easily escape legacy signature-matching anti-virus products. ProSight ASM protects local and cloud-based resources and offers a single platform to automate the complete malware attack progression including filtering, infiltration detection, containment, cleanup, and post-attack forensics. Top features include single-click rollback with Windows VSS and real-time system-wide immunization against newly discovered attacks.

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  • Aironet Wireless Access Point Remote Support
    Aironet 802.11ac AP Upgrade Support and Integration

    Progent's Cisco CCIE-certified Wi-Fi infrastructure experts offer online or on-premises integration and troubleshooting services to assist your organization to plan, implement, upgrade, optimize, administer and troubleshoot Aironet wireless AP deployments of any scale or topology. Progent's Cisco wireless controller consultants can also assist you to combine your wireless ecosystem with your wired network and cloud-hosted resources to build an enterprise-wide connectivity foundation that is easy to administer and expand. Progent also can provide affordable Wi-Fi site surveys to assist you to decide the most appropriate selection, placement and setup of Aironet Wi-Fi access points to work with your specific office layout, building structure, and expected network traffic.

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  • Exchange 2019 and Windows Server 2019 IT Consultants
    Exchange 2019 Compliance Outsourcing

    Progent can assist you in any facet of your migration to Exchange 2019 including deploying Windows Server 2019 as a host for Exchange; designing high availability infrastructure for an on-premises, Microsoft cloud connected or hybrid deployment; moving mailboxes; designing and configuring Hyper-V virtualization; configuring hardware load balancing (HLB); setting up Database Availability Groups (DAGs) with MCDB solid-state caching; setting up Skype for Business 2019 for cloud voicemail; integration with SharePoint; preparing firewalls; integration with Microsoft Office 365; and configuring Outlook clients.

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