Enlarging your at-home workforce may have a significant effect on network infrastructure, cybersecurity, and company workflows. Progent has two decades of background helping SMBs to design, configure, manage, optimize, and troubleshoot IT environments that incorporate work-from-home employees. Progent can assist your Downers Grove organization to select the appropriate tools and adhere to best practices in building and operating a safe virtual office ecosystem for telecommuters that facilitates collaboration and delivers maximum business value. Progent can provide support services that go from as-needed guidance for helping you past occasional technical bottlenecks to full project management or co-management to help you successfully complete business-critical initiatives.

Progent's consultants can assist Downers Grove, Illinois organizations to with any facet of creating a high-performing work-at-home environment by providing network infrastructure design and configuration services, IP voice troubleshooting, video conferencing integration, collaboration platform customization and training, public cloud integration, Call Desk augmentation, security and compliance, backup/restore solutions, and unified management.

Video Conferencing for Telecommuters
A wide range of video conferencing products from major technology companies enable online discussions, video and voice conferencing, chat, and content sharing for both local users and teleworkers. Many companies utilize multiple conferencing products to meet the needs of their different partners and customers. Progent can help you to maintain your existing voice/video conferencing ecosystem and enhance the experience of your at-home employees.

  • Skype for Business is Microsoft's popular unified communications platform that enables real-time presence, IM, audio and video conferencing as well as the transparent integration of these capabilities within Office desktop and Microsoft 365 productivity software including PowerPoint, Word, Excel and Outlook. Progent offers the expertise of Microsoft-certified specialists who can assist you to configure and maintain Skype for Business client software to accommodate your remote employees. For details about Progent's consulting services for Skype for Business, visit Skype for Business consulting experts.
  • FaceTime is Apple's group video phone platform for iOS and Mac computers and smartphones. FaceTime runs over Wi-Fi or cellular Internet connections. Newer versions of FaceTime allow as many as 32 concurrent users for video calls. To learn more about Progent's consulting expertise for FaceTime, refer to Progent's FaceTime configuration expertise.
  • Webex Meeting Center supports remote conferencing for virtually all computing devices. Delivered through Cisco's Webex Cloud platform, Webex capabilities include sharing discrete content or screens, presentations that incorporate rich media such as Microsoft PowerPoint, network-based recording, plus revision and playback for future reference. For details about Progent's support expertise for Cisco Webex as well as for other IP video solutions from Cisco, refer to Progent's Webex Meeting Center support services.
  • Teams is Microsoft's follow-up for Skype for Business. Teams provides a portal for conferencing, contacts, and information with capabilities such as voice/video conferencing, persistent threaded chat, plus data sharing. To learn more about Progent's consulting services for Teams and for other Microsoft 365 products, see Progent's Microsoft Teams consulting services.
  • Additional Conferencing Apps supported by Progent include Google Meet, Amazon Chime, Zoom, and Slack. Progent can provide integration and troubleshooting services for these products and help you to optimize your network infrastructure to run them.

Contact Progent for Remote Workforce Expertise
To contact Progent about creating and managing an efficient telecommuter environment for your Downers Grove, Illinois organization, call 1-800-993-9400 or visit Contact Progent.



An index of content::

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    Server growth wreaks havoc on network budgets and administrative resources. Server consolidation via a virtual architecture offers lower TCO of hardware and faster ROI, more efficient utilization of physical computers, simplified operations, increased system uptime, and easier management. Typical usage scenarios for virtual servers are hardware consolidation, low-cost platforms for mission-critical legacy applications running on outdated operating systems, and affordable isolation of software development or evaluation systems from on-line systems.

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    Progent's Microsoft-certified consultants can assist you you to calculate the advantages of Windows Server 2008 for your company, create pilot systems and rollout plans, install Windows Server 2008 with your network infrastructure and applications, educate your IT personnel how to use new management utilities, and deliver continuing consulting and technical support via budget-friendly alternatives including Contact Center support and remote technical assistance.

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    Progent can provide affordable online support for all editions of Office Access including Access desktop and Access Web App and offers advanced support for application development, database conversion, performance optimization, BI reporting, and troubleshooting. Progent also can provide tailored webinar classes for Access application programming and DBA services.

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