Expanding your remote workforce can have a significant effect on network architecture, security/compliance, and company culture. Progent has 20 years of background assisting businesses of all sizes to design, deploy, manage, tune, and troubleshoot IT environments that support work-from-home employees. Progent can assist your Fort Myers company to pick the right tools and adhere to leading practices in building and operating a safe virtual ecosystem for telecommuters that promotes collaboration and returns top business value. Progent can provide services that go from on demand expertise for getting you over occasional technical roadblocks to full project management or co-management to help you successfully complete mission-critical initiatives.

Progent's consultants can help Fort Myers, Florida businesses to with any aspect of creating a high-functioning remote work ecosystem by providing infrastructure configuration services, IP voice expertise, voice/video conferencing integration, collaboration platform selection and deployment, cloud integration, helpdesk services, endpoint security, backup/restore solutions, and unified management.

Voice/Video Conferencing for Telecommuters
A broad range of voice/video conferencing products from major technology companies support virtual discussions, video and voice conferencing, chat sessions, and screen sharing for both onsite users and at-home workers. Many organizations use multiple products to meet the needs of their different partners and clients. Progent's communications experts can assist your organization to manage your current voice/video conferencing environment and optimize the productivity of your remote employees.

  • Skype for Business is Microsoft's popular communications product that supports real-time presence, instant messaging, voice and video conferencing as well as the seamless integration of these capabilities within Office desktop and Microsoft 365 productivity software including PowerPoint, Word, and Excel. Progent offers the expertise of Microsoft-certified consultants who can assist your company to deploy and maintain Skype for Business clients to accommodate your remote workforce. For details about Progent's consulting expertise for Skype for Business, visit Skype for Business integration experts.
  • FaceTime is Apple's group video calling platform for iOS, iPadOS, iPod and Mac computers and smartphones. FaceTime runs on Wi-Fi or cellular Internet connections. Newer versions of FaceTime support as many as 32 simultaneous users for video sessions. For details about Progent's consulting services for Apple FaceTime, visit Progent's FaceTime configuration expertise.
  • Webex Meeting Center provides remote conferencing for most computing devices. Delivered via Cisco's Webex Cloud platform, Webex capabilities include sharing specific content or screens, presentations that embed rich media such as Microsoft PowerPoint and Flash videos, network-based recording, plus revision and playback for future reference and training. For details about Progent's consulting expertise for Cisco Webex as well as for additional video conferencing solutions from Cisco, see Progent's Webex Meeting Center support services.
  • Teams is Microsoft's next-generation replacement for Skype for Business. Teams acts as a portal for conversations, contacts, and content with capabilities that include IP voice and video conferencing, persistent threaded chat, plus data sharing. For details about Progent's support expertise for Microsoft Teams as well as for other Microsoft 365 apps, refer to Progent's Microsoft Teams consulting services.
  • Other Voice/Video Conferencing Platforms supported by Progent's conferencing experts include Google Meet, Amazon Chime, Zoom, and Slack. Progent can provide integration and debugging expertise for these products and assist you to tune your WAN architecture to run them.

Contact Progent for At-Home Worker Support Services
To get in touch with Progent about creating and managing an efficient telecommuter solution for your Fort Myers, Florida company, phone 1-800-993-9400 or go to Contact Progent.



An index of content::

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    ProSight LAN Watch is Progent's server and endpoint monitoring service that uses state-of-the-art remote monitoring and management techniques to keep your IT system running efficiently by tracking the state of critical assets that drive your information system. When ProSight LAN Watch detects an issue, an alarm is sent immediately to your designated IT management personnel and your assigned Progent engineering consultant so that any looming issues can be resolved before they have a chance to disrupt productivity.

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    Dynamics GP/Great Plains can help you grow and control your company more efficiently by offering deep availability of strategic information and a rapid return on investment. Dynamics GP/Great Plains offers major business benefits including its ability to expand the reach of your organization, handle your accounting, automate financial operations, unify processes across your company, improve inventory control, increase order accuracy, grow sales and minimize lead-time, and increase free cash flow. Progent can help you set up and manage a reliable, safe server and communications foundation to support Great Plains, and can provide expert Microsoft Dynamics GP/Great Plains support professionals to help you reap all the advantages of your Microsoft Dynamics GP software.

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    Cisco's Meraki line of switches are designed for environments ranging from small branches to large campuses. Progent's Cisco-certified consultants offer affordable online consulting expertise to help you to design and implement an efficient network architecture that incorporates Meraki switches, streamline network administration with Meraki's cloud-based management tools, configure policies to ensure security, develop and test a disaster preparedness plan, and resolve issues related to any facet of your Meraki ecosystem. Progent can also assist your company to connect Meraki switches with Cisco's Nexus or Catalyst core switches and with Meraki wireless APs to build a cohesive networking solution.

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    Cisco Nexus series switches are intended to deliver the speed, expandability, uptime, virtualization support, density, security and ease of management needed to act as the foundation of an enterprise data center. Progent's Cisco-certified Nexus switch consultants are available to provide online and onsite consulting and troubleshooting services to assist your IT staff to plan an optimal network topology, build test environments to confirm your network design, install and configure Nexus switches, create and implement appropriate policies, perform security and compliance tests, configure proactive monitoring and alert systems, fully utilize resources by means of virtualization technologies, analyze and repair switching and routing issues, optimize system performance, perform capacity planning, and take advantage of the advanced zero-downtime features incorporated into Nexus switches. Progent's consultants can also help you to migrate non-disruptively from legacy Nexus models or Catalyst switches to current Nexus platforms.

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    Progent can provide affordable online support from consultants skilled in a broad range of utilities and services that deliver solutions for protecting Windows, Mac, and Linux/UNIX servers and desktops as well as notebooks and smartphones. Progent offers help for all major data protection products such as Acronis Backup and Recovery, Barracuda Backup, Altaro VM Backup, Symantec Backup Exec, BackupAssist Software, CrashPlan PRO, Double-Take Software, Mozy, Retrospect, Apple Time Machine, VMware Data Recovery, and Oracle Solaris FLARs. Progent's consultants can assist your company to design, upgrade, or maintain backup/restore solutions for a variety of environments such as local, edge to datacenter, cloud-based, or hybrid.

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    Cisco's security and offsite connectivity technology for small to mid-size companies represent a full array of easy-to-administer protection products to let you protect your wired and wireless information system. Cisco's VPN product family includes switches, firewalls, intrusion detection systems, and Virtual Private Network access concentrators. Progent's expert consulting staff includes field-proven engineers with Cisco CCIE and CCNP qualifications who can assist your organization to evaluate Cisco Virtual Private Network, Cisco RADIUS Security, and additional Cisco protection technologies that fit best with your corporate objectives.

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    Systems Management Server offers extra capability for change and configuration management of Windows-based systems via SMS Feature Packs. Feature Packs reduce the net operational costs of managing and deploying software by making it simpler to copy system images, control mobile computers, and operate management tools. In addition to alerting you about techniques to save management costs by installing SMS 2003 Feature Packs, Progent's consulting experts can help you prepare and implement IT tasks that cover areas that Feature Packs are designed to make more efficient. Progent's migration and update services can minimize cost and reduce business disruption as you transition to the latest operating systems and applications. Progent's wireless engineers can show you how to develop efficient procedures and standards to manage handheld computers and intelligent portable communication devices so your mobile workforce remains productive and secure. Progent's CISSP-certified engineers and CISM-certified consulting professionals can help you design a security plan that incorporates policies, processes and IT products to keep your IT computer system safe.

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    Progent's Microsoft-certified consultants offer remote or in-person expertise to help companies of any size to design, deploy, manage, and troubleshoot a backup solution based on System Center 2012 Data Protection Manager (SCDPM 2012). Progent's consultants can help you to upgrade from older versions of Data Protection Manager or from a different backup system, and Progent can integrate your Data Protection Manager implementation for onsite, cloud, or hybrid datacenters. Progent offers occasional support for fixing especially challenging issues, or comprehensive project management services. Progent's consultants can also assist your business to design SCDPM 2012 into an enterprise-class disaster recovery strategy.

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