Fort Myers Offsite Workforce Connectivity Consulting Partner
Conferencing Systems Consulting and Support Services
Enlarging your telecommuter workforce may have a significant effect on network architecture, security/compliance, and company processes. Progent has two decades of background assisting SMBs to plan, configure, manage, tune, and troubleshoot IT environments that incorporate a remote workforce. Progent can help your Fort Myers organization to pick the right technologies and adhere to best practices in building and maintaining a secure virtual ecosystem for teleworkers that promotes collaboration and delivers maximum value. Progent can provide services ranging from on demand guidance for helping you over occasional IT roadblocks to full project management to help you successfully complete mission-critical tasks.
Progent can assist Fort Myers, Florida companies to with any facet of building a high-functioning work-from-home ecosystem by providing infrastructure design and configuration services, VoIP PBX expertise, video conferencing support, collaboration platform selection and deployment, public cloud integration, helpdesk services, data security, backup/restore solutions, and streamlined management.
Video Conferencing for Remote Workers
A broad range of video conferencing products from leading vendors enable virtual meetings, video and voice conferencing, chat sessions, and screen sharing for both local users and telecommuters. Many organizations utilize multiple products to meet the needs of their various partners and customers. Progent's communications experts can help you to maintain your existing conferencing environment and optimize the productivity of your remote workforce.
- Skype for Business is Microsoft's popular unified communications product that enables presence, IM, voice and video conferencing as well as the transparent integration of these functions within Office desktop and Microsoft 365 applications including PowerPoint, Word, Excel and Outlook. Progent can provide the skills of Microsoft-certified consultants who can assist your company to configure and manage Skype for Business client software to accommodate your remote employees. To learn more about Progent's consulting services for Skype for Business, see Skype for Business consulting experts.
- FaceTime is Apple's multiuser video phone platform for iOS, iPadOS, iPod and macOS computers and smartphones. FaceTime runs over Wi-Fi or cellular Internet connections. Newer versions of FaceTime allow as many as 32 simultaneous users for video calls. For details about Progent's support expertise for FaceTime, refer to Progent's FaceTime configuration expertise.
- Webex Meeting Center supports online conferencing for virtually all desktop or mobile devices. Delivered through Cisco's Webex Cloud, Webex capabilities include sharing specific content or computer screens, presentations that embed rich media including Microsoft PowerPoint, network-based recording, plus revision and playback for future reference and training. To learn more about Progent's support expertise for Webex as well as for other video conferencing products from Cisco, see Progent's Webex Meeting Center support services.
- Teams is Microsoft's follow-up for Skype for Business. Teams acts as a portal for conversations, contacts, and content with features that include IP voice and video calling, threaded chat, plus data sharing. To learn more about Progent's consulting services for Microsoft Teams as well as for other Microsoft 365 apps, refer to Progent's Microsoft Teams consulting services.
- Additional Voice/Video Conferencing Platforms supported by Progent include Google Meet, Amazon Chime, Zoom, and Slack. Progent can deliver integration and troubleshooting services for these products and help your business to optimize your network architecture to host them.
Contact Progent for Telecommuter Expertise
To contact Progent about creating and maintaining an efficient work-from-home environment for your Fort Myers, Florida organization, phone
An index of content::
Security Threat Bulletins Security Consulting
Cybersecurity Group Critical Security Bulletins
This page contains current information on security threats, fixes, and leading practices. Call or email Progent if you need help securing your system against the latest cybersecurity threats.
VMM 2016 Database Technical Support Services
SCVMM 2016 Storage Spaces Direct Consultant
System Center 2016 Virtual Machine Manager is a component of Microsoft's System Center 2016 family of IT infrastructure monitoring and management tools and is intended to offer a centralized mechanism for deploying and administering virtualized datacenters across hybrid networks that can incorporate private clouds and Microsoft Azure resources. Progent's SCVMM 2016 consulting experts can assist organizations of all sizes with any aspect of building, deploying, and managing a SCVMM 2016 solution. Progent can review your virtualization topology, show you how to migrate efficiently from older versions of VMM, design workflows for building and installing virtual machines and VM hosts, design high-availability compute and storage clusters, integrate your datacenter resources with public clouds, set up virtual switches, write and debug PowerShell scripts, and assist you to evaluate the strategic advantages of the latest technologies like Storage Replica and Shielded VMs. Progent's virtualization professionals offer world-class Hyper-V consulting and VMware vSphere support.
Exchange 2007 Technical Support Services
Exchange 2007 Server Specialists
Progent's Microsoft certified support team can help you define and implement an efficient in-place Exchange Server 2007 upgrade strategy that avoids productivity downtime, simplifies long-term support demands, and makes your Microsoft Exchange 2007 Server easy to manage. For complex multiple server or multi-site upgrades, Progent offers the background to finish your move rapidly and affordably. Progent's Microsoft Exchange 2007 support, repair, and design services include expertise with the configuration of third-party add-ons to Microsoft Exchange 2007 Server and the creation of unified messaging solutions based on Microsoft Exchange Server 2007.
Computer Consulting Windows 11 Autopilot
Windows 11 Installation Online Technical Support
Progent's Microsoft-certified Windows 11 consulting experts can provide a variety of services for Windows 11 including Microsoft 365 integration, mobile management and synchronization, telecommuter connectivity, data and identity security, automated deployment, and Help Desk services.
Integration Microsoft Hyper-V Virtual Server Administration
Microsoft Hyper-V Server Virtualization Professional
Progent's Microsoft-certified consultants can assist you to evaluate the possible benefits of Hyper-V-based virtualization for your company, perform pilot implementations to validate Hyper-V's compatibility with your line-of-business software, evaluate your network architecture for smooth performance with virtual server solutions, help you in upgrading to Windows Server 2008 and setting up Windows Hyper-V, train your network management personnel to monitor and administer Hyper-V, provide expert consulting help for enhancing the protection of your virtual servers, design and validate business continuity procedures that maximize system uptime, and provide continuing consulting and maintenance including low-cost online repair and turn-key Help Desk services.
Specialist Microsoft Forefront TMG 2010
Forefront Network Inspection System Online Support
Forefront Threat Management Gateway is based on the powerful security capabilities of ISA Server and offers a centrally managed web gateway that delivers a one-server solution for an array of security functions including an application and network layer firewall, URL filtering, antimalware, intrusion protection, reputation services, Virtual Private Network management, plus HTTP and HTTPS inspection. Forefront TMG 2010 provides comprehensive web security logging and reporting features, permits customized reports generated by SQL Server, integrates with Active Directory to simplify authentication and policy enforcement, and can be operated as a virtual machine to lower expenses and enhance availability. Progent's Microsoft engineers can assist you to plan and execute test and production implementations; integrate Forefront Threat Management Gateway 2010 with Windows 2008, Active Directory, SQL Server, Microsoft Exchange Server 2010, and SharePoint 2010; set up Forefront TMG 2010 to run on a virtual server with Windows Hyper-V; and provide ongoing consulting and troubleshooting. Progent's consultants can also help you to upgrade smoothly to Microsoft Forefront Threat Management Gateway 2010 from ISA Server.
Engineers ProSight Active Security Monitoring
Signature-based Virus Protection IT Consultant
ProSight Active Security Monitoring (ASM) utilizes next generation behavior-based AI tools by SentinelOne to defend endpoints as well as servers and VMs against recognized and new ransomware crypto-worms like Ryuk, Maze, Sodinokibi, DopplePaymer, LockBit or Nephilim.
Microsoft Expert Exchange 2000 Upgrade Upgrade Consulting
Exchange 2000 Upgrading
Progent is one of the most qualified network support firms for integrating email and messaging solutions powered by Microsoft Exchange 2000. Progent is skilled in helping small and mid-size businesses derive all the benefits of Microsoft Exchange 2000 under common scenarios such as upgrading from Exchange 5.5, moving from an ISP-managed or POP3 e-mail environment, and using managed services for your Microsoft Exchange 2000 Server support.
Remote Support Services BlackBerry BES Server
BlackBerry Smartphone Remote Troubleshooting
Progent offers the expertise of RIM BlackBerry-premier consultants who can help small organizations to plan, manage, and repair BlackBerry technology economically and effectively, eliminating the need for an in-house BlackBerry specialist and minimizing the expense and distraction of maintaining a mobile workgroup. Progent's BlackBerry specialists have in-depth experience working with Progent's Microsoft-expert experts, Cisco CCIE-certified network engineers, and CISA and CISM-certified security engineers. This breadth of knowledge, in conjunction with Progent's efficient online support model, offers small businesses an efficient option for integrating BlackBerry devices and software seamlessly into their information system.
Emergency Cisco SIP phones Online Support Services
Cisco VoIP Specialists
Progent's Cisco-certified IP phone and video IP phone experts can assist your business to integrate, maintain, and debug Cisco IP phones, video IP phones and wireless IP phones. Progent offers expertise for all models of Cisco's IP phones from discontinued Voice over IP products to the newest media phones. Progent's IP telephony experts can also assist you to integrate your IP phones with Cisco Unified Communications Manager, formerly branded CallManager, or with Unified CM Express to build a modern IP-PBX environment for unified messaging and company-wide collaboration. Progent can also assist you to configure Cisco Unified Communications Manager apps such as Unified Communications Manager IM and Presence Service with Jabber support, Unity Express (CUE) for voicemail management, Mobile Connect for Single Number Reach (SNR, and Unified Contact Center Enterprise (Unified CCE) for creating an advanced customer contact solution. Progent's consultants can provide support with any facet of Cisco VoIP Phone integration including reviewing dial plans, configuring SIP trunking, deploying Cisco ISR routers with CUBE VoIP networking support, and creating Cisco UCS server clustering and Cisco Survivable Remote Site Telephony systems for high availability.
Immediate Dynamics GP SSRS Consultants
Microsoft Expert Consult Dynamics GP SmartList Designer
Dynamics GP/Great Plains accounting offers analysis and reporting capabilities that allow you to track all business processes, revenues and expenses, and market trends with built-in drill-down, query, and reporting functions. Progent's Dynamics GP reporting support services can help you design reports that let you understand your business more thoroughly, converting raw data into valuable business information. Progent can improve your reporting and analytics by offering Crystal Reports consulting, FRx help, and Microsoft Excel assistance. In addition to delivering reporting help, Progent can supply Microsoft .NET consulting, Microsoft SQL Server help, and programming design with VBasic, XML and other development environments in order to deliver specialized line-of-business application development and eCommerce applications that work seamlessly with Microsoft Dynamics GP.
Microsoft Certified Expert Windows Server 2016 Fault Domains Support Services
Integration Support Windows Server 2016 Security and Compliance
Progent's Microsoft-certified information technology experts can provide Windows Server 2016 integration consulting to help businesses of all sizes to design and carry out a smooth upgrade to Windows Server 2016 and Windows Hyper-V 2016 based on an on-premises, cloud, or hybrid architecture. Progent can assist your company to evaluate the benefits of Windows Server 2016 for your environment and can help you with any facet of designing, deploying, administering or troubleshooting your Windows Server 2016 and Windows Hyper-V 2016 ecosystem. Progent can assist your organization to benefit from the many new disaster recovery and security features of Windows Server 2016 and Hyper-V 2016 like Windows Containers, Shielded Virtual Machines to protect against compromised administrators, Credential Guard, JIT Privileged Access Management, VM load balancing, Storage Replica, plus multi-domain failover clusters.
Solaris with Windows Technology Professional
Windows and UNIX Consult
Progent's UNIX platform support services offer small businesses and developers help with managing and supporting UNIX, Linux or Solaris environments that coexist with Microsoft-powered technology. Progent can give your business access to UNIX consultants, support professionals certified by Microsoft and Cisco, and security experts with CISM certification. This wide range of expertise provides you with a convenient single source to show you how to build and maintain a secure and robust mixed-platform network and communications infrastructure that allows UNIX and Microsoft coexistence by combining Windows with popular variants of UNIX including macOS and OS X, Solaris, IBM AIX, HP-UX, BSD, SCO and SGI/Irix or major Linux platforms such as RedHat, SuSE, Mandrake, Debian-GNU and Slackware.
Engineer Expert Training
Information Transfer Specialist
Progent is committed to information transfer from Progent's support experts to customers. By teaching clients to resolve technical issues that are within their comfort zone, Progent can focus on offering high-value skills where Progent has few competitors. Small companies who utilize familiar independent service providers or who maintain internal IT personnel benefit when Progent transfers knowledge about critical technology and tested methodologies to make their networks more reliable, secure, and productive.
Microsoft Exchange 2003 IT Consulting
Support Outsourcing Exchange Server
Progent's Microsoft-certified consultants have 20 years of background designing, integrating, and supporting email solutions for companies in the and across the U.S. Progent provides affordable Microsoft Exchange Servers consulting support to make sure that your email system features security, fault tolerance, easy connectivity for remote and mobile users, time-saving management utilities, and seamless integration with telecommunications. Progent provides expertise and integration services for Microsoft Exchange 2016 Server, Exchange 2013, Exchange 2010 Server, Exchange 2007 Server, Exchange 2003 Server, and MS Exchange 2K. Progent can also help small or medium businesses to upgrade to Exchange 2016 Server or Exchange 2013.
24 Hour Microsoft Certified Partner Exchange 2019 Data Loss Prevention Online Consulting
Urgent Exchange 2019 Disk Availability Group Technology Professional
Progent can assist you in any facet of your migration to Exchange Server 2019 such as configuring Windows Server 2019 as a host for Exchange; planning high availability architecture for an on-premises, Microsoft cloud connected or hybrid environment; moving mailboxes; designing and implementing Hyper-V; setting up hardware load balancing; setting up DAG groups with MCDB solid-state caching; setting up Skype for Business 2019 for voicemail; setting up collaboration with SharePoint Server or SharePoint Online; preparing firewalls; integration with Microsoft 365 and setting up Outlook clients.
Active Directory SharePoint Support
Azure AD Connect IT Consultants
Progent’s consultants can assist you to plan and implement an efficient migration from on-premises Active Directory to cloud-hosted Azure AD or to a hybrid system that uses Azure AD Domain Services and Azure AD Connect to centralize identity services for both onsite and cloud resources.
Emergency Google Cloud GKE Professionals
Google Cloud Disaster Recovery Engineers
Progent can provide cost-effective online and on-premises support to assist businesses to migrate all or part of their critical IT resources to Google Cloud Platform (GCP). This can save management hassle and equipment expense and allow the use of Google's state-of-the-art machine learning technology. Progent can help your IT team with every phase of Google Cloud Platform migration and troubleshooting including requirements analysis, preparedness evaluation, architectural design and review, testing, configuration, administration, performance optimization, licensing management, disaster recovery mechanisms, and security and compliance.
UNIX Online Experts
After Hours Linux Online Consulting
Progent offers national urgent technical support and troubleshooting services for businesses who run UNIX, Linux, or Sun Solaris environments or whose IT systems include a combination of UNIX and Microsoft Windows technology. Online technical support offers maximum return for your information technology dollar by protecting user efficiency and shortening the time billed for network repair services. Sophisticated remote support tools and experienced service specialists and engineers allow Progent to handle the majority of network problems without wasting time and expense by going to your site. In the vast majority of situations your IT problems can be dealt with by telephone or through a combination of phone help and remote connectivity. Progent can make available Cisco CCIE network experts and CISM and CISSP premier security specialists to help with the most challenging system issues.
Ekahau Wi-Fi 6 Wireless Site Survey On-site Support
Ekahau Sidekick Wi-Fi Network Design Remote Technical Support
Progent's Ekahau-certified Wi-Fi network design consultants can assist your business to design, install, optimize, manage and debug a Wi-Fi network optimized for your environment. Progent can provide remote or on-premises support for Ekahau Pro for predictive Wi-Fi design, Ekahau Sidekick for onsite RF signal measurement, Ekahau Analyzer for troubleshooting RF issues, and Ekahau Insights for tracking the health of multiple Wi-Fi sites.
Juniper Junos Cybersecurity Organization
Juniper Junos Network Security Audit
Progent's Juniper-authorized network consultants can help your company to plan and implement Juniper Firewall and VPN technology, enhance and troubleshoot your infrastructure, and upgrade smoothly from discontinued products to the latest versions. Progent's Junos OS consultants can offer support for Juniper's premier network control software to help you to streamline the management and improve the security of your Juniper VPN appliances firewalls, and routers. Progent also has extensive experience maintaining Juniper's NetScreen OS and ScreenOS operating system platforms and can assist you manage networks that incorporate a combination of Juniper's OS platforms.
Biggest Development Companies Dynamics GP 2015 Management Reporter
Dynamics GP 2015 Data Extraction Consulting Services
Microsoft Dynamics GP 2015 R2 (formerly Great Plains) features a new architecture that enhances cloud readiness, supports popular smart phones and tablets, allows one-time login with Azure AD, and strengthens security and compliance. Dynamics 2015 R2 also simplifies management reporting, includes new Workflows, extends the Web Client, and delivers more than 100 improvements to its library of applications. Progent's Microsoft-certified and Cisco-certified consultants offer the depth and breadth of knowledge and experience to resolve the critical technical and business issues involved with deploying and managing Microsoft Dynamics GP 2015 R2 and can help your organization to perform an efficient migration that will optimize the business value of your investment in this powerful product.
Wi-Fi Site Survey Network Consultant
Consultants Wi-Fi Site Survey
Progent's Wi-Fi site survey and predictive modeling assist you to plan, implement and troubleshoot a Wi-Fi LAN customized for your environment, providing your business a WLAN that has the coverage, performance, capacity, Quality of Service, security, and hand-off ability your company needs. Wireless survey services from Progent include remote predictive analysis for planning a Wi-Fi network and onsite survey services for confirming, optimizing, and debugging an operational wireless network.
IT Outsourcing Firm Cisco Switch
Cisco Router Small Business Outsourcing
Progent's Cisco CCIE network infrastructure consultants can assist you to configure, manage, upgrade and debug Cisco network products. Progent offers Cisco, Meraki and Nexus switch expertise, ASA firewall support, Meraki and Aironet Wi-Fi access point consulting, Cisco IP phone support, and CUCM/CallManager software support.
MS CRM IT Consulting
Microsoft CRM Network Consultants
Microsoft CRM helps small businesses build profitable client interactions. Integrated Sales and Customer Service components allow employees to share data to help promote selling success and offer consistent, effective customer service. Progent can set up the optimal network infrastructure, including mobile wireless access, to back Microsoft CRM, and Progent's Experts Team can provide your company with a certified MS CRM consultant who can help you integrate Microsoft Dynamics CRM with your sales or customer service data.
Microsoft and Cisco Certified Expert Supplemental Support Desk Consulting Services
Virtual Call Desk Computer Consultants
Progent’s Shared Help Desk service makes it possible for your business to split responsibilities for Help Desk support seamlessly between your in-house IT staff and Progent's large roster of veteran desktop support engineers and matter experts (SMEs). Progent’s Co-managed Help Desk service is a collaborative service desk solution built around ConnectWise Manage, the top shared professional services automation (PSA) platform for managing end-user service requests, ticketing, ownership, progress tracking, and reporting.
24/7/365 Computer Consultants SQL Server 2017 Data Mining
Microsoft Certified Partner Remote Support Services SQL Server 2017 Always On Availability Groups
Progent's Microsoft-certified SQL Server 2017 consultants can help your business to assess the business benefits of migrating to SQL Server 2017 and can assist you to plan and implement a smooth migration of your current SQL Server environment to any deployment model including onsite, cloud-hosted, or hybrid. Progent's SQL Server experts offer online or onsite support ranging from as-needed architecture assessment or troubleshooting to end-to-end project management to make sure your SQL Server 2017 project is carried out on time and within budget.
Network Consultants Exchange 2007
Exchange 2007 Technology Consulting Services
Progent's expert consultants can show you how to design and deploy a smooth in-place Microsoft Exchange 2007 migration plan that avoids network disruption, simplifies long-term support requirements, and makes your Microsoft Exchange 2007 Server easy to manage. For complex multiple server or multi-site upgrades, Progent has the background to finish your move rapidly and economically. Progent's Microsoft Exchange Server 2007 help, repair, and design services include expertise with the integration of third-party add-ons to Microsoft Exchange 2007 Server and the design of unified messaging implementations powered by Microsoft Exchange 2007 Server.
Amazon MWS programming Coding
Emergency Microsoft Certified Partner Amazon Marketplace Web Service integration Programming Companies
Amazon Marketplace Web Service is an integrated library of APIs that allows Amazon sellers to improve the efficiency of their business processes by automating key sales functions such as listings, orders, payments, inbound and outbound fulfillment, and reports. By leveraging Amazon's vast online ecosystem and automating their sales processes, merchants can broaden their reach, lower their cost of sales, accelerate response time to customers, and increase their profits. Progent's Amazon Marketplace Web Service developers can work with your development staff and provide programming, workflow integration, project management support, and training so you can shorten development time and get to market quickly.
Information Technology Consulting Help Desk Call Center
24x7 HelpDesk On-site Technical Support
The Contact Center support delivery model adopted by Progent's Technical Response Center gives small and midsize organizations an effective option to dependence on independent service individuals by offering broad technical knowledge accessible to multiple support teams, optional round-the-clock access to urgent help, escalation capability to appropriate experts for solving the most intractable problems, service consistency and dependability, prompt follow-up enforced by veteran support administrators, a selection of easy-to-use ways for requesting service jobs, plus excellent progress visibility made possible by trouble ticket tracking and available through a web-based portal.
After Hours Supplemental Support Desk Professionals
Consultant Co-managed Heldesk
Progent’s Co-managed Call Center service allows your IT organization to share responsibilities for Help Desk services transparently between your IT staff and Progent's nationwide pool of seasoned desktop support engineers and matter experts (SMEs). Progent’s Help Desk Co-management service is an advanced service desk solution based on ConnectWise Manage, the top shared professional services automation platform for handling service requests, ticket lifecycle, responsibility, status tracking, and reporting.
Remote Support Services Firesight
Firesight Information Technology Consulting
Progent’s certified Cisco IT security consulting professionals offer expert PIX Firewall and ASA Firewall consulting services including architecture, integration, and support of Cisco firewall and Cisco security solutions. The PIX and ASA Series of Cisco firewalls delivers strong user and application policy enforcement, mutlivector attack defense, and safe access services. Ranging from economical, plug-and-play desktop devices for small and home offices to modular enterprise-class products, Cisco PIX Firewall and ASA Firewalls provide advanced security, high throughput, and excellent availability for network environments of any size. PIX and ASA Firewalls are based on a proven, purpose-built platform, minimizing possible OS-specific security gaps.
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