Expanding your telecommuter workforce may have a major effect on network architecture, cybersecurity, and company culture. Progent has two decades of experience helping small and mid-size businesses to plan, configure, administer, optimize, and troubleshoot IT networks that support a remote workforce. Progent can help your Fort Myers organization to pick the appropriate tools and adhere to leading practices in creating and operating a safe virtual office solution for telecommuters that facilitates collaboration and returns top business value. Progent offers support services ranging from on demand expertise for getting you past challenging IT bottlenecks to full project management to help you successfully complete business-critical initiatives.

Progent can help Fort Myers, Florida companies to with any facet of building a high-functioning work-from-home ecosystem by providing infrastructure configuration services, IP voice expertise, video conferencing support, collaboration platform selection and deployment, public cloud connectivity, Help Desk outsourcing, security and compliance, backup/restore solutions, and unified management.

Voice/Video Conferencing for At-Home Workers
A broad selection of voice/video conferencing products from major technology companies enable online discussions, video and voice conferencing, chat, and content sharing for both onsite users and teleworkers. Many companies utilize a mix of products to meet the needs of their different partners and clients. Progent can help you to maintain your current voice/video conferencing ecosystem and optimize the experience of your at-home workforce.

  • Skype for Business is Microsoft's popular unified communications product that supports real-time presence, IM, voice and video calling and conferencing as well as the seamless integration of these functions within Office desktop and Microsoft 365 productivity software including PowerPoint, Word, Excel and Outlook. Progent offers the skills of Microsoft-certified specialists who can help you to set up and manage Skype for Business client software to support your remote workforce. For details about Progent's consulting services for Skype for Business, see Skype for Business integration experts.
  • FaceTime is Apple's group video calling platform for iOS and Mac computers and smartphones. FaceTime works on Wi-Fi or cellular Internet connections. Newer versions of FaceTime allow up to 32 simultaneous users for voice/video sessions. For details about Progent's support expertise for Apple FaceTime, visit Progent's FaceTime configuration expertise.
  • Webex Meeting Center supports remote conferencing for most desktop or mobile devices. Offered through Cisco's Webex Cloud, Webex services include sharing discrete content or computer screens, presentations that incorporate rich media such as Microsoft PowerPoint and Flash videos, session recording, plus editing and playback for future reference. To learn more about Progent's consulting expertise for Cisco Webex as well as for additional video conferencing products from Cisco, visit Progent's Webex Meeting Center support services.
  • Teams is Microsoft's follow-up for Skype for Business. Teams acts as a portal for conversations, contacts, and content with capabilities that include voice/video conferencing, threaded chat, plus file sharing. For details about Progent's support expertise for Microsoft Teams as well as for other Microsoft 365 apps, refer to Progent's Microsoft Teams consulting services.
  • Other Voice/Video Conferencing Apps supported by Progent include Google Meet, Amazon Chime, Zoom, and Slack. Progent can provide configuration and debugging services for these conferencing platforms and help you to optimize your WAN infrastructure to host them.

Contact Progent for Telecommuter Support Services
To get in touch with Progent about creating and managing an efficient work-from-home solution for your Fort Myers, Florida company, phone 1-800-993-9400 or go to Contact Progent.

An index of content::

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    The QTS Data Center is situated in the seismically-stable Natomas area of Sacramento, CA. If your business is now using the QTS data center as a colocation facility or if you are planning on moving your primary or disaster recovery system to Herakles/QTS, Progent can provide a variety of affordable services that include colocation relocation, system deployment and updates, infrastructure improvements, project management, virtualization expertise, remote network monitoring, automated network administration, software programming, business continuity solutions, security evaluation, and the support of Progent's Test Lab.

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    Progent's Disaster Recovery/Business Continuity (DR/BC) consultants offer in-depth experience assisting small and mid-size businesses to reduce system downtime by providing affordable remote consulting for disaster recovery/business continuity (DR/BC) planning, fault-tolerant network infrastructure, backup/restore solutions, and transparent maintenance. Progent's business continuity experts can assist you to develop and validate an efficient business continuity strategy that matches your business needs and budget. Progent's disaster recovery engineers can help you to architect, deploy, and maintain resilient technologies such as redundant Internet access, virtualization, clustering, load balancing, continual online backup, and multi-location hot backup centers.

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    Cisco Nexus series switches are intended to provide the performance, expandability, availability, virtualization support, capacity, data protection and ease of management required to function as the foundation of an enterprise data center. Progent's Cisco-certified Nexus switch consultants can provide remote and on-premises support services to assist you to create an efficient switch architecture, set up pilot environments to confirm your switching solution, install and configure Nexus switches, define and implement effective policies, perform security and compliance evaluations, set up advanced monitoring, consolidate resources through virtualization, analyze and repair switching and routing problems, optimize system performance, plan for expected growth, and take advantage of the advanced high-availability (HA) capabilities incorporated into Cisco's Nexus family of switches. Progent's consultants can also help your business to upgrade efficiently from legacy Nexus models or Catalyst switches to up-to-date Nexus switches.

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    Forefront TMG 2010 is based on the proven security capabilities of Microsoft Internet Security and Acceleration Server 2006 and offers a centrally managed Internet gateway that acts as a single-server solution for a variety of security functions such as an application and network layer firewall, URL monitoring and filtering, malware inspection, IPS, reputation services, VPN management, and HTTP/HTTPS inspection. Microsoft Forefront TMG 2010 includes advanced web security reporting capabilities, allows custom reporting generated by Microsoft SQL Server, integrates with Active Directory to streamline authentication, and can be operated as a virtual server to lower expenses and improve availability. Progent's Microsoft-certified consultants can help you to design and execute pilot and production implementations; interface Microsoft Forefront Threat Management Gateway 2010 with Windows Server 2008 R2, Active Directory, Microsoft SQL Server, Microsoft Exchange Server, and SharePoint; install Microsoft Forefront TMG 2010 to operate on a virtual machine with Microsoft Windows Hyper-V; and deliver ongoing support and repair services. Progent can also assist your organization to upgrade economically to Forefront TMG 2010 from any version of ISA Server.

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    Progent provides small businesses a pair of low-cost network security evaluation scanning packages that include, for a set fee, remotely managed inventory scans of your security profile which are evaluated by certified information security engineers who interpret the data collected by the remote scan, deliver objective summaries of your existing network security, and offer suggestions for enhancements. Progent has developed two complementary security evaluation packages for external and internal security scanning that are priced to fit the budgetary realities of small businesses while offering enterprise-quality assessments of your IT network's vulnerability to assault.

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    Progent's Jabber consultants can provide online or onsite expertise to assist businesses of all sizes to design, deploy, maintain, update or debug Cisco Jabber environments and Cisco Unified CM ecosystems. Progent can provide in-depth expertise for all the products, technologies and services that make up creating a cohesive Cisco Jabber collaboration solution such as Cisco network appliances and management tools, Microsoft 365 applications, Windows and Mac desktops, iOS and Android smartphones, SIP trunking, WiFi networks, cyber security, cloud integration, telepresence systems, PBX systems, disaster recovery preparedness, and the many other pieces of a modern collaboration solution.

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    Progent's veteran group of IT consultants and subject matter experts have years of experience delivering online and on-premises assistance for organizations of any size who need to integrate Android phones into their information systems so that mobile clients can work together while on the go. Progent offers the range of skills to solve technical issues that span multiple manufacturers and that represent a combination of older and current technology. Progent offers affordable remote consulting to help you with any facet of planning, configuring, managing and troubleshooting your BYOD environment. Progent can deliver occasional technical support to assist you to resolve especially challenging IT issues, or Progent can provide outsourced or co-sourced project management services to help you complete strategic IT initiatives on schedule and within budget. Progent can help with on-premises, cloud-centric, or hybrid networks and offers support for operating systems, apps, management tools and network infrastructure. Progent also can provide specialized group or one-on-one training sessions to help you manage and use Android phones and tablets securely and productively.

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    System Center 2016 provides important enhancements for managing hybrid cloud environments by offering advanced integration with Windows Server 2016 servers, Windows 10 clients; seamless integration of heterogeneous environments that incorporate Linux, Hyper-V and VMware vSphere; and better cloud support such as tighter integration with Intune for Apple iPhone and Google Android smartphone administration plus built-in integration with Microsoft Operations Management Suite for cloud-enhanced analytics and reporting. Progent's Microsoft-certified consulting team can provide world-class remote and onsite support for all elements of System Center 2016 including Operations Manager (SCOM), Configuration Manager, Virtual Machine Manager, Data Protection Manager (SCDPM), Orchestrator, and Service Manager. Progent can help your business to design and configure a new deployment of Microsoft System Center 2016, extend or optimize your current one, upgrade efficiently from an earlier version of System Center, or troubleshoot your System Center environment.

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    Progent's Cisco-certified CCIE network consultants can help your business to configure, manage, upgrade and troubleshoot Cisco products. Progent offers Cisco, Meraki and Nexus switch support, ASA firewall expertise, Meraki and Aironet Wi-Fi access point support, Cisco IP phone expertise, and CUCM/CallManager software support.

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