Enlarging your telecommuter workforce can have a significant impact on IT architecture, security/compliance, and company processes. Progent has 20 years of background helping SMBs to plan, configure, administer, optimize, and troubleshoot IT environments that support a remote workforce. Progent can help your Fort Myers organization to pick the appropriate technologies and follow best practices in creating and operating a secure virtual ecosystem for teleworkers that promotes teamwork and delivers top business value. Progent offers services ranging from on demand expertise for helping you over challenging technical bottlenecks to comprehensive project management or co-management to help you carry out business-critical initiatives.

Progent's consultants can help Fort Myers, Florida companies to succeed with any aspect of creating a high-performing work-at-home ecosystem by providing infrastructure configuration services, IP voice troubleshooting, voice/video conferencing support, collaboration platform customization and training, public cloud connectivity, helpdesk services, endpoint security, backup/restore solutions, and streamlined management.

Voice/Video Conferencing for At-Home Workers
A broad selection of video conferencing platforms from major technology companies enable online meetings, video and voice conferencing, chat sessions, and screen/content sharing for both local workers and at-home workers. Many companies utilize a mix of conferencing products to accommodate their different partners and customers. Progent's communications experts can help your organization to maintain your existing voice/video conferencing environment and enhance the productivity of your remote employees.

  • Skype for Business is Microsoft's leading unified communications platform that enables real-time presence, instant messaging, audio and video calling and conferencing as well as the transparent integration of these functions within Office desktop and Microsoft 365 applications including PowerPoint, Word, Excel and Outlook. Progent offers the skills of Microsoft-certified consultants who can help your company to configure and maintain Skype for Business client software to accommodate your remote workforce. To learn more about Progent's support expertise for Skype for Business, visit Skype for Business integration experts.
  • FaceTime is Apple's group video calling platform for compatible iOS, iPadOS, iPod and Mac computers and smartphones. FaceTime works over Wi-Fi or cellular Internet connections. Later editions of FaceTime allow up to 32 simultaneous users for voice/video calls. For details about Progent's consulting services for Apple FaceTime, see Progent's FaceTime configuration expertise.
  • Webex Meeting Center supports remote conferencing for virtually all computing devices. Delivered through Cisco's Webex Cloud platform, Webex capabilities include sharing specific content or screens, presentations that incorporate rich media such as Microsoft PowerPoint and Flash videos, network-based recording, plus editing and playback for training. To learn more about Progent's consulting services for Cisco Webex as well as for other video conferencing products from Cisco, visit Progent's Webex Meeting Center support services.
  • Teams is Microsoft's follow-up for Skype for Business. Teams acts as a portal for conferencing, contacts, and content with features such as video conferencing, persistent threaded chat, plus file sharing. To learn more about Progent's support services for Teams and for other Microsoft 365 products, visit Progent's Microsoft Teams consulting services.
  • Other Voice/Video Conferencing Apps supported by Progent's conferencing experts include Google Meet, Amazon Chime, Zoom, and Slack. Progent can deliver integration and debugging services for these products and assist you to tune your WAN infrastructure to run them.

Contact Progent for Telecommuter Expertise
To get in touch with Progent about creating and maintaining a productive work-from-home solution for your Fort Myers, Florida business, phone 1-800-993-9400 or visit Contact Progent.



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    Progent's certified ISA Server consulting experts have long backgrounds developing Microsoft ISA Server-based security installations for information systems with many offices, remote users, and line-of-business web applications. Progent's Microsoft Firewall experts are available to assist your small business in planning and implementing an installation of ISA 2000 Server or ISA Server 2004 that supports your information security needs without adversely limiting your IT system productivity. Progent's consultants can help you upgrade from Microsoft Proxy Server from ISA 2000 Server to Microsoft ISA 2006 Enterprise Edition Server or Microsoft ISA 2006 Standard Edition Server.

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    Progent can assist you in any and all phases of your upgrade to Exchange Server 2016 such as designing high availability architecture for a local, Microsoft cloud connected or hybrid environment; licensing requirements for Exchange Server and Windows Server 2012 R2; moving mailboxes; Hyper-V design; specifying mass storage requirements for your virtual machines (VMs), mailbox databases and logs; setting up HLB for fault-tolerant client access services; designing, building and testing Exchange and Windows Servers and Database Availability Groups (DAGs); setting up collaboration with SharePoint; updating the firewall; creating SSL certs; providing client integration with Office desktop or Microsoft Office 365; and configuring Outlook on the web (formerly Outlook Web App).

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    Progent's certified professionals can assist you you to evaluate the advantages of Windows Server 2008 for your business, develop test systems and migration strategies, integrate Windows Server 2008 with your IT infrastructure and workload, educate your IT staff how to use enhanced administration tools, and deliver continuing consulting and support via affordable alternatives such as Help Desk Call Center support and online technical assistance.

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    Amazon Marketplace Web Service (Amazon MWS) is an integrated library of APIs that allows Amazon sellers to improve the efficiency of their operations by automating key sales functions such as listings, orders, shipments, fulfillment, and reports. By leveraging Amazon's vast online ecosystem and automating their sales processes, vendors can expand their market, reduce their cost of sales, accelerate response time to customers, and increase their profits. Progent's Amazon Marketplace Web Service (Amazon MWS) developers can collaborate with your development staff and provide application programming, workflow integration, project management support, and training to help you shorten development time and speed up your return on investment.

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    Progent's Microsoft-certified consultants can help your organization to plan for, implement, and administer System Center 2012 R2 Configuration Manager. Progent can help you to upgrade smoothly to Configuration Manager 2012 from an older device management solution or assist you to modify your existing SCCM 2012 environment to accommodate your evolving business requirements. In addition, Progent can assist you to create a software foundation that fully supports SCCM by delivering advanced consulting support for related Microsoft technologies including ADDS, SQL Server and SQL Server Reporting Services, and IIS.

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    Progent's Microsoft-certified SQL Server 2017 consultants can help your business to assess the business benefits of migrating to SQL Server 2017 and can assist you to design and implement a smooth migration of your current SQL Server environment to any deployment architecture including local, cloud-hosted, or hybrid. Progent's consultants offer remote or onsite support services ranging from as-needed architecture review or troubleshooting to end-to-end project management and co-management to ensure your SQL Server 2017 project is successfully completed on schedule and on budget.

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    Progent's Microsoft Premier engineers can provide expert consulting for enterprise-wide implementations of Microsoft Exchange 2007. Progent's consultants can help you prepare for multi-site Exchange Server 2007 rollouts or upgrades and can provide onsite technicians to help enterprises with deployments of Exchange Server in the or any region covered by Progent's engineers.

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    Progent's Juniper Networks-certified network consultants can help your company to design and deploy Juniper Firewall/VPN technology, optimize and support your network infrastructure, and migrate efficiently from outdated devices to current versions. Progent's Junos OS consultants can also provide support for Juniper's premier network operating system to enable your business to simplify the administration and strengthen the protection of your Juniper VPN appliances firewalls, and routers. Progent also has broad background maintaining Juniper's NetScreen OS and ScreenOS operating system productss and can assist you manage networks that incorporate a combination of Juniper's OS platforms.

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    If you are a network engineer with system support experience, teaming with Progent and assisting Progent's clients will expand your skills via collaboration with Progent's team of mutually supportive, high-output consultants. Progent's focus on providing network expertise and technical help to small and midsize businesses will offer you the chance to consult closely with decision makers and contribute tangibly to the success of dynamic companies. In addition, Progent's virtual office network offers state-of-the-art technology for remote service and wireless access to help you to deliver speedy fixes when you troubleshoot business-critical problems.

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    Progent's Juniper-certified consultants can help your business plan the deployment of Juniper SSG integrated firewall/VPN products, configure security policies to match your operational requirements, set up network OS software to streamline management processes, migrate from legacy Juniper products, and troubleshoot infrastructure issues.

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    Years of background providing Microsoft expertise and Cisco technology consulting has allowed Progent to develop a unique capability for supporting branch offices that require network service with the responsiveness associated with with small companies but which offers effective communications, thorough documentation, and compliance with enterprise IT protocols. If your enterprise maintains a sales office situated anywhere in or any region served by Progent's engineers, Progent can offer a broad range of onsite and on-line IT consulting services and system architecture assistance.

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    Remote 24x7 monitoring, proactive alerts, and periodic reports are crucial to preserving the proper operation of your IT system and eliminating preventable and expensive disruptions. Remote Monitoring and Management (RMM) technology has advanced so far that businesses of all sizes can afford a level of network stability that was once reserved for large enterprises. Progent offers several RMM options available as low-cost service packages designed to assist you to identify and fix a most IT network problems before they can impact your business.

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