Expanding your at-home workforce can have a major impact on network architecture, security/compliance, and corporate culture. Progent has two decades of background assisting SMBs to design, configure, administer, optimize, and troubleshoot IT networks that incorporate a remote workforce. Progent can assist your Fort Myers organization to pick the appropriate technologies and adhere to best practices in creating and maintaining a safe virtual solution for teleworkers that facilitates collaboration and delivers top business value. Progent offers services ranging from as-needed expertise for helping you over occasional technical bottlenecks to comprehensive project management or co-management to help you carry out mission-critical initiatives.

Progent can help Fort Myers, Florida organizations to with any facet of building a high-functioning telecommuting environment by delivering infrastructure configuration services, VoIP PBX expertise, video conferencing support, collaboration platform customization and training, public cloud connectivity, Call Desk outsourcing, security monitoring, data protection solutions, and streamlined management.

Voice/Video Conferencing for an At-Home Workforce
A wide selection of video conferencing platforms from major technology companies support online meetings, video and voice conferencing, chat, and screen/content sharing for both onsite users and at-home workers. Many organizations use multiple products to meet the needs of their various partners and clients. Progent can help your organization to maintain your existing conferencing ecosystem and optimize the engagement of your remote workforce.

  • Skype for Business is Microsoft's leading communications platform that enables real-time presence, instant messaging, audio and video conferencing as well as the seamless integration of these capabilities within Office desktop and Microsoft 365 productivity software including PowerPoint, Word, and Excel. Progent can provide the skills of Microsoft-certified specialists who can assist your company to configure and manage Skype for Business clients to accommodate your at-home employees. For details about Progent's support expertise for Skype for Business, visit Skype for Business integration experts.
  • FaceTime is Apple's group video calling app for iOS, iPadOS, iPod and macOS computers and smartphones. FaceTime runs on Wi-Fi or cellular Internet connections. Current versions of FaceTime allow up to 32 simultaneous users for video sessions. To learn more about Progent's consulting expertise for Apple FaceTime, refer to Progent's FaceTime configuration expertise.
  • Webex Meeting Center supports online conferencing for most desktop or mobile devices. Offered via Cisco's Webex Cloud, Webex services include sharing granular content or screens, presentations that embed rich media such as Microsoft PowerPoint, network-based recording, plus editing and playback for future reference and training. For details about Progent's support expertise for Webex as well as for additional video conferencing solutions from Cisco, see Progent's Webex Meeting Center support services.
  • Teams is Microsoft's next-generation replacement for Skype for Business. Teams acts as a hub for conferencing, contacts, and content with features such as IP voice and video calling, threaded chat, plus file sharing. For details about Progent's support expertise for Teams and for additional Microsoft 365 products, see Progent's Microsoft Teams consulting services.
  • Additional Conferencing Apps supported by Progent's conferencing experts include Google Meet, Amazon Chime, Zoom, and Slack. Progent can provide integration and debugging expertise for these conferencing platforms and help your business to tune your WAN architecture to host them.

Contact Progent for Telecommuter Expertise
To contact Progent about building and managing a productive telecommuter environment for your Fort Myers, Florida organization, call 1-800-993-9400 or go to Contact Progent.



An index of content::

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    Progent can provide a variety of economical remote and on-premises support services to help your business to configure, manage, and debug desktops and handhelds based on Microsoft Windows, macOS/OS X, Apple iOS, Google Android, or Linux.

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    In addition to providing the expertise of Microsoft Dynamics GP (Great Plains) consultants, Progent has experts in Dynamics AX (Axapta), Dynamics NAV (Navision), Microsoft Dynamics SL, Dynamics RMS, Macola ERP, MAS 90 by Sage Software, and QuickBooks Pro. Progent can provide software development, troubleshooting, administration help, upgrade support, and 1-on-1 or group online training tailored to address your particular requirements. Progent's consultants also can show you how to build and maintain a secure, reliable network infrastructure to run your ERP, MRP and accounting solutions.

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    Dynamics GP/Great Plains 2010 accounting is a comprehensive business management platform that integrates information and processes throughout your business, interfaces easily with other solutions, and connects workers, clients and vendors unrestricted by time or place. Created for small to mid-size businesses, MS Dynamics GP 2010 and MS Dynamics GP Release 10.0 deliver functionality for accounting, management reporting, project management, inventory and order control, e-commerce, human resource management, CRM, field service, manufacturing, retail management, and web-based business services. Progent can help you install and maintain a reliable, protected server and communications infrastructure to support Microsoft Great Plains, and can provide experienced Great Plains consultants to help your company benefit from the full power of Dynamics GP/Great Plains 2010.

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    Progent can provide the support of Microsoft-certified engineers and seasoned database application programmers, DBAs, project management experts, Cisco-certified network engineers, disaster recovery/business continuity specialists, and certified data security professionals to assist you to evaluate the potential advantages of SQL Server 2012 for your business, set up test systems at your site or at Progent's lab, plan and carry out a smooth migration to SQL Server 2012 from previous versions of SQL Server or from other database solutions, and configure an efficient and secure network infrastructure that lets you maximize the strategic benefit of SQL Server 2012.

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    If your business has a Solaris environment or a multi-OS IT environment, Progent's CISM and CISSP-premier security specialists can assist your whole enterprise in a broad range of security topics such as security management procedures, security design and strategies, access management products and methodology, software development security, operations security, hardware security, telecommunications, infrastructure and web security, and disaster recovery preparedness. CISM, CISSP and ISSAP define the fundamental competencies and international standards of knowledge that information security managers are expected to master. These accreditations offer executive management the confidence that consultants who have achieved their CISM or CISSP certification have the experience and theory to offer effective security support and consulting help.

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    Progent has created special security service bundles designed to provide larger enterprises a professional and thorough security assessment from a team of premier security consultants. All Progent's network security assessment packages feature a collection of services like network scans from within and from beyond your company security perimeter, expert interpretation of scanned data by certified security engineers, creation of a report documenting the results, plus a live concise executive outbrief and an extensive live review for internal network managers.

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    For desktop and application virtualization, Progent can provide the support of a Citrix XenDesktop consultant who can help you to plan a XenDesktop environment that improves the business impact of your information network; configure XenDesktop software with your servers, end-user computers, and peripherals; migrate your older desktop virtualization software to current versions of XenDesktop; and deliver comprehensive remote troubleshooting. Progent can also instruct your IT staff to follow industry leading practices to manage your XenDesktop solution effectively.

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    Progent can assist small and mid-size businesses to design, deploy and debug the infrastructure needed to support offsite workers.

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    Exchange Server 2013 incorporates significant enhancements to the functionality of Microsoft Exchange 2010 and delivers important new features plus a revamped structure. These improvements affect vital IT areas like manageability, availability, security, cost of ownership, teamwork, extensibility, performance, compatibility, and the user experience. Progent's Microsoft-certified Exchange Server 2013 consultants can assist your organization to evaluate the possible advantages of upgrading to Exchange Server 2013, create an efficient validation and deployment strategy, and train your IT team to manage your Microsoft Exchange 2013 environment. Progent can also provide affordable remote consulting and support and management for Exchange 2013.

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    Amazon Marketplace Web Service (Amazon MWS) is an integrated collection of APIs that enables Amazon sellers to streamline their business processes by automating crucial sales functions such as listings, orders, payments, inbound and outbound fulfillment, and reports. By tapping into Amazon's extensive online selling environment and automating their sales, vendors can expand their reach, lower their cost of sales, accelerate reaction time to customers, and add to their profits. Progent's Amazon Marketplace Web Service consultants can work with your development team and provide programming, workflow integration, project management support, and training to help you shorten development time and costs and expedite your ROI.

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    Remote 24x7 monitoring, automated alerts, and periodic reports are crucial to preserving the health of your network and avoiding unnecessary and costly downtime. Remote Monitoring and Management (RMM) technology has progressed to the point that businesses of any size can get a degree of protection that was once limited to enterprises. Progent can provide several RMM options available as low-cost service packages designed to help your company to identify and resolve a most network issues before they can hurt productivity.

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