Knoxville Teleworkers Solutions Support
Conferencing Systems Consulting Services
Enlarging your remote workforce can have a significant effect on network infrastructure, security, and company processes. Progent has 20 years of experience assisting SMBs to design, deploy, administer, tune, and troubleshoot IT environments that support a remote workforce. Progent can assist your Knoxville organization to pick the appropriate technologies and adhere to best practices in creating and operating a safe virtual office ecosystem for teleworkers that facilitates teamwork and returns maximum value. Progent can provide support services ranging from as-needed guidance for helping you over challenging IT bottlenecks to full project management or co-management to help you carry out business-critical tasks.
Progent can help Knoxville, Tennessee companies to succeed with any aspect of building a high-functioning work-at-home environment by delivering network infrastructure design and configuration services, IP voice troubleshooting, video conferencing support, collaboration platform selection and deployment, public cloud connectivity, Help Desk outsourcing, cybersecurity, data protection solutions, and streamlined management.
Video Conferencing for Remote Workers
A broad selection of voice/video conferencing platforms from leading technology companies support virtual meetings, video and voice conferencing, chat sessions, and screen sharing for both onsite users and teleworkers. Many companies utilize a mix of products to meet the needs of their various partners and customers. Progent's communications experts can assist your organization to manage your existing voice/video conferencing environment and optimize the productivity of your remote workforce.
- Skype for Business is Microsoft's leading communications platform that supports presence, instant messaging, audio and video calling and conferencing plus the seamless integration of these capabilities within Office desktop and Microsoft 365 productivity software including PowerPoint, Word, Excel and Outlook. Progent offers the skills of Microsoft-certified specialists who can help you to deploy and maintain Skype for Business client software to support your remote workforce. For details about Progent's support services for Skype for Business, refer to Skype for Business integration services.
- FaceTime is Apple's group video calling app for iOS, iPadOS, iPod and Mac devices. FaceTime works on Wi-Fi or cellular Internet connections. Newer versions of FaceTime allow as many as 32 simultaneous users for voice/video sessions. For details about Progent's support services for FaceTime, see Progent's FaceTime configuration expertise.
- Webex Meeting Center supports remote conferencing for most desktop or mobile devices. Offered through Cisco's Webex Cloud platform, Webex services include sharing granular content or screens, presentations that embed rich media such as Microsoft PowerPoint, session capture, plus editing and playback for future reference and training. For details about Progent's support expertise for Webex and for other IP video solutions from Cisco, refer to Progent's Webex Meeting Center support services.
- Teams is Microsoft's next-generation replacement for Skype for Business. Teams provides a portal for conversations, contacts, and content with capabilities such as voice/video conferencing, persistent chat, plus data sharing. For details about Progent's consulting services for Teams and for other Microsoft 365 products, refer to Progent's Microsoft Teams consulting services.
- Additional Conferencing Platforms supported by Progent's conferencing experts include Google Meet, Amazon Chime, Zoom, and Slack. Progent can deliver configuration and troubleshooting services for these conferencing platforms and assist your business to tune your WAN architecture to run them.
Contact Progent for Telecommuter Support Services
To get in touch with Progent about creating and maintaining a productive telecommuter solution for your Knoxville, Tennessee company, phone
An index of content::
Wi-Fi RF Spectrum Analysis for Wi-Fi On-site Support
Wireless LAN Site Survey Consultants
Progent's Wi-Fi site survey and predictive modeling assist you to plan, install and troubleshoot a Wi-Fi network optimized for your environment, providing you a wireless solution that delivers the reception, speed, capacity, QoS, data protection, and hand-off capability your company requires. Wi-Fi site survey services from Progent include remote predictive analysis for planning a Wi-Fi network and onsite site survey services for validating, optimizing, and debugging an operational wireless network.
Support Services Work from Home Endpoint Management
At Home Workforce Endpoint Management Technical Support Services
Progent can help small and mid-size businesses to configure efficient remote endpoint management platforms for administering endpoints operated by offsite workers.
Online Technical Support Windows Server 2012 R2
Microsoft Windows Server 2022 Online Technical Support
The sophistication and integration demands of Microsoft Windows Servers calls for a network consulting firm with practical expertise and in-depth knowledge in planning and building cohesive, comprehensive network technology solutions. The background of Progent's Microsoft-certified consultants, which averages more than 10 years working with Microsoft technology, ensures you success deploying Windows Server 2008 and Windows Server 2003 to match closely with your strategic goals. Progent's IT support can help you with planning, installing, managing, and supporting Windows Server systems that increase the business value of your computer system. Progent's consultants can assist you with Windows 2008 R2 Server, Microsoft Windows 2003 Server, Microsoft Windows 2000 Server, or Windows NT Server plus Windows 8, Windows 7, Windows Vista and other clients.
Project 2016 Integration Firm
Engineer Project Reports
Progent's Microsoft consultants can provide advanced support in deploying, managing and troubleshooting any edition of Microsoft Project, Microsoft Project Server, and Microsoft Project Online and can provide a broad variety of affordable online support services based on proven best practices to assist businesses of all sizes to get all the benefits of this powerful project management solution. Support services available from Progent include system planning, software configuration and migration, setting up safe collaboration among local and offsite users, network infrastructure optimization, and customized webinar training.
ransomware virus recovery Consulting
Ryuk ransomware cleanup Consultant Services
Progent's proven ransomware recovery consultants can assist your business to rebuild an IT network damaged by a ransomware crypto-worm like Ryuk, Maze, Sodinokibi, Netwalker, Conti or Egregor.
Top Cisco Certified ISR Router Online Support
Branch Routers Network Consulting
Cisco has developed a full product line of routers that includes appliances built to deliver the protection, bandwidth, and reliability required by customers from small businesses to global enterprises. Cisco routers feature support for redundancy, transparent failover, and backup power for improved fault tolerance and system availability. Progent can help you select and integrate Cisco routers to establish a reliable infrastructure for your IT system and to make it easy to grow as you support new users, start new offices, deploy new services, extend your network to customers and partners, and manage a more mobile workforce. Progent offers help with a variety of routers powered by Cisco's IOS operating system, such as the Cisco 800 family of small business routers, Cisco 1800 and 3800 ISR routers, Cisco 1900 and 2900 G2 ISR routers, Cisco ASR 1000 and 9000 Aggregation Services Routers for WAN edge environments, CRS Carrier Routing System for core Networks, plus legacy 1700 and 2600 Routers.
SQL Server Application Support
SQL Server Integration
SQL Server 2005 offers indispensable, familiar tools to computer professionals and network users, reducing the difficulty of designing, integrating, administering, and accessing enterprise data and database programs in environments ranging from mobile devices to corporate information systems. The sophistication and integration requirements of Microsoft SQL Server 2005 call for a network consultant with hands-on experience and wide knowledge in designing and deploying data-driven, end-to-end business technology applications. The knowledge and experience of Progent's Microsoft-certified technical team, with an average of over 10 years of professional work involving Microsoft integration, assures you success in planning, deploying and managing Microsoft SQL Server 2005 applications that are seamlessly integrated with the Microsoft .NET environment.
Remote Support Android ActiveSync
Android and Windows Server integration Remote Technical Support
Progent's seasoned group of network consultants and subject matter experts have extensive experience delivering remote and on-premises assistance for organizations of all sizes who need to integrate Android phones into their IT systems so that mobile clients can communicate and collaborate from virtually anywhere. Progent has the breadth of know-how to resolve technical issues that involve multiple manufacturers and that represent a mix of legacy and current information technology. Progent offers cost-effective online expertise to help you with any facet of designing, deploying, managing and maintaining your Bring-Your-Own-Device (BYOD) environment. Progent can provide occasional support to help you to handle especially stubborn technical problems, or Progent can provide outsourced or co-sourced project management services to ensure that you complete strategic network initiatives on time and on budget. Progent can help with on-premises, cloud-centric, or hybrid network environments and offers expertise with all major operating systems, applications, management utilities and network infrastructure. Progent also can provide specialized group or one-on-one training to help you manage and operate Android phones efficiently.
Supplemental Help Desk IT Consultant
Technical Support Shared Support Desk
Progent's Microsoft and Cisco certified experts provide several service programs to help mid-size and large companies create a cost-effective and successful internal Network Support Helpdesk. Progent's help desk consulting services include ROI evaluation, process study and improvement, executive reporting, training of in-house personnel, and documentation of procedures. Progent's Software Selection and Integration Services help businesses analyze the numerous high-quality Help Desk application programs available and determine which products might be too costly, miss key functions, or align badly with your organization's corporate culture. Progent also provides short-term staffing for companies who need to augment their internal Help Desk staff for occasional tasks or to substitute for vacationing or indisposed personnel.
Juniper Junos Security Contractors
Network Security Auditor Juniper Junos
Progent's Juniper-authorized network consultants can help you to design and deploy Juniper Firewall/VPN platforms, enhance and support your network infrastructure, and upgrade smoothly from discontinued products to the latest versions. Progent's Junos OS engineers can provide support for Juniper's flagship network operating system to help you to streamline the administration and improve the protection of your Juniper VPN devices firewalls, and routers. Progent also has broad experience supporting Juniper's NetScreen OS and ScreenOS operating system productss and can help you manage networks that include a mix of Juniper's OS platforms.
Contractor Notebook VPN
Telecommuting Consulting Firms
Progent's remote connectivity and wireless synchronization specialists can assist you to plan and configure secure access solutions for remote desktop PCs, notebooks, and wireless handhelds so they integrate seamlessly with your IT network, allowing your business to optimize the productivity of your remote workforce.
CCIE Certified Catalyst Wi-Fi 6 and Wi-Fi 6E AP Layout Remote Technical Support
Catalyst 9120AX Access Point Technical Consultant
Progent's Cisco-certified Catalyst 802.11ax Wi-Fi 6 Access Point experts offer economical online and on-premises help for Catalyst Wi-Fi 6 wireless access points (WAPs).
Consultant Services Cisco Firepower NGIPS
Professional Cisco Firepower AMP
The new Cisco ASA 5500-X Series of firewalls with Firepower Services provide significantly more bang for the buck than Cisco's previous PIX and ASA 5500 firewalls and have replaced the ASA 5500 and PIX 500 firewalls for all new deployments. Progent's Cisco-certified CCIE network consultants can assist your company to maintain your existing PIX or Cisco ASA 5500 security appliances and upgrade efficiently to Cisco ASA 5500-X firewalls with Firepower Services. Progent can also help you to design, deploy, tune, administer and troubleshoot firewall environments built on ASA firewalls with Firepower Services.
Microsoft Denali Configuration
SQL Server 2012 Reporting Services Computer Engineer
Progent can provide the support of certified consultants and experienced software developers, DBAs, project management experts, Cisco-certified network architects, disaster recovery specialists, and certified data security professionals to help your business to assess the potential benefits of SQL Server 2012 for your organization, install pilot systems at your site or at Progent's lab, plan and execute out an efficient transition to SQL Server 2012 from previous releases of SQL Server or from legacy RDBMS platforms, and define a cost-effective and safe network infrastructure that helps you maximize the strategic benefit of SQL Server 2012.
ISA 2006 Consulting
Remote Support Microsoft ISA Server 2006
Secure Application Publishing with ISA Server 2006 provides greater control over intranet resources while supporting increased productivity by making these applications accessible to authorized remote users. ISA Server 2006 can protect corporate applications, services, and information throughout all network layers with stateful packet inspection and powerful publishing wizards. Progent's Microsoft-expert Internet Security and Acceleration Server 2006 consultants can show you how to design, install, set up, and support ISA Server on your network so that your company achieves a highly functional and affordable balance of protection, productivity, and speed.
EMail Virus Computer Consultancy Group
Microsoft Exchange 2013 Server Engineer
Progent's Microsoft-certified professionals average over a decade of experience delivering email solutions for companies ranging from small offices to global corporations. Progent offers economical support for all versions of Exchange Server to enhance email and virus protection, design high availability email systems, and facilitate off-site and wireless email access. Progent's Microsoft Exchange consulting services can assist you in designing and executing a migration from a legacy SMPT server or unsupported Microsoft Email package such as Microsoft Exchange 2003 to Exchange 2019 Server. In addition offers integration help for Windows 10 and Windows 11 desktops using Outlook and can show you how to configure Microsoft Outlook Web App (OWA) for popular browsers. For e-mail virus defense, spam blocking and data data leak protection, Progent offers Email Guard security services.
UNIX, Windows Consultants
Windows, UNIX, Solaris Consulting
If your company is developing UNIX or Linux applications in an environment that has Windows-based processors, desktops, and office productivity products, Progent offers comprehensive information technology outsourcing that allows you to focus on your area of strategic know-how while avoiding the constant distraction of maintaining your company information system. Through the use of automated network monitoring and by providing online and on-site assistance as your business needs it, Progent represents an affordable alternative for maintaining an information network that provides excellent reliability, protection, and efficiency. Progent's developer support services feature comprehensive network support outsourcing, virtual server infrastructure, remote and on-premises support and repair, 24x7 monitoring, and Help Desk Call Center support.
Consultant Services Dynamics GP Web Services
Dynamics GP Software Development IT Services
Progent's expertise providing Microsoft .NET services and Microsoft SQL Server consulting, and Progent's application development experience with Microsoft VBasic, XML, and additional developer platforms make it possible to create custom mission-critical programs and eCommerce environments that integrate transparently with Microsoft Dynamics GP Software. Progent's Dynamics GP/Great Plains reporting services can show you how to design reports that allow you to track your business more thoroughly, transforming uncooked data into useful understanding of your company and customers.
Microsoft Dynamics GP Support and Integration
Emergency Microsoft Experts Consultant Dynamics GP Visual Studio
Progent's expertise providing Microsoft .NET services and Microsoft SQL Server help, and Progent's programming experience with VBasic, XML, and other developer platforms make it possible to design custom line-of-business programs and eCommerce solutions that integrate transparently with Microsoft Dynamics GP/Great Plains Software. Progent's Microsoft Dynamics GP/Great Plains reporting consultants can help you create reports that let you track your business more effectively, transforming uncooked data into valuable insights into your business.
Network infrastructure patch management Consultant
24/7 iOS patch management Consultant Services
Progent's managed services for patch management provide organizations of all sizes a versatile and affordable solution for assessing, validating, scheduling, implementing, and tracking updates to your virtual and physical; servers, endpoints printers, network appliances such as routers and wireless access points, and Internet-of-Things devices such as alarms and health monitors.
QTS/Herakles Internet Data Center Professional
QTS Sacramento Data Center Technology Professional
The QTS Colocation Center facility is located in the earthquake-neutral Natomas neighborhood of Sacramento, CA. If your business is currently utilizing the QTS Sacramento data center as a colocation site or if your business is considering moving your primary or disaster recovery system to Herakles/QTS, Progent offers a range of budget-friendly consulting services that include data center migration, system deployment and upgrades, network improvements, project management, virtual server expertise, offsite network monitoring, automated system management, software programming, disaster recovery planning and testing, data security assessment, and the support of Progent's Test Lab.
Computer Engineer SCOM 2012 R2
Technical Support Services SCOM Management Packs
Progent's Microsoft-certified consultants have more than 10 years of experience designing, implementing, enhancing and fixing Microsoft SCOM environments and can provide organizations of any size advanced online or on-premises consulting support for Microsoft SCOM 2012. Progent can help your company to plan an architecture for SCOM 2012 servers that provides the performance and resilience required to monitor your IT resources efficiently, whether your infrastructure are on-premises, in the cloud, or a mixed solution. Progent can also help you to install and set up Microsoft SCOM 2012 management packs based on leading practices for tracking network infrastructure as well as both Microsoft and third-party applications and services. Also, Progent can deliver responsive online or onsite troubleshooting to assist you to remediate critical problems detected by Microsoft SCOM 2012.
Microsoft Office SharePoint Server 2013 Integration Services
Expert Microsoft Certified Office SharePoint Server 2016 Computer Consulting
Progent's Microsoft-authorized experts can help you evaluate the business justification for deploying SharePoint Portal Server 2007, advise you on the appropriate version of SharePoint for your circumstances, provide configuration and integration expertise, assist you to set up MS SQL Server as a back-end database manager, optimize your network integrity, integrate your off-the-shelf and custom application software to work with Microsoft SharePoint 2007, design a comprehensive security strategy that encompasses portal solutions, and deliver troubleshooting and Help Desk support.
Expertise for IT Service Firms Online Consulting
IT Services for Network Service Firms Technical Support
Progent's Support for IT Service Firms lets you take advantage of Progent's consulting experts under your own brand as a seamless arm of your network services staff.
Engineers Lync Server 2013 Mirrored Back End Servers
Lync Server 2013 and Cisco UC Technology Professional
Microsoft Lync 2010 provides IM, Real Presence, voice/video conferencing, desktop collaboration, and both IP-based and traditional public switched telephone network calling. Microsoft Lync 2010 can extend the capability of Microsoft Exchange Server, SharePoint Server and Office or cloud-based Microsoft 365 and simplify management via integration with Windows AD. Lync 2010 can also reduce capital and operational costs by doing away with Voice-over-IP hardware and subscription services, PBX systems, or conventional video conferencing solutions. Progent's Microsoft-certified unified communications experts can provide remote and on-premises support to assist your company to manage and repair your current Lync 2010 deployment or evaluate the advantages of migrating from Lync to Skype for Business, which is the new release of the product family. Progent can also help you to design and execute an efficient Skype for Business upgrade.
Urgent 802.11 Wireless LAN Specialist
802.11ac Wi-Fi Network IT Consultant
Progent can help you design, configure, manage, and repair an efficient Wireless network architecture, recommend sensible products, and integrate access points, bridges, antennas, wireless controllers, and various wireless accessories. Progent can also help you put together a complete 802.11x system security strategy that is well aligned with the security plan for your entire corporate network.
Cisco ASDM for Firewall Management Professional
Cisco PIX to ASA upgrade Remote Support Services
The current ASA 5500-X Series Next-Generation Firewalls with Firepower Services provide significantly more value than Cisco's previous firewalls and have superseded the ASA 5500 and PIX firewalls for new deployments. Progent's Cisco-premier CCIE network consultants can help you to manage your current PIX or Cisco ASA 5500 security appliances and migrate efficiently to ASA 5500-X firewalls with Firepower Services. Progent can also help your business to plan, deploy, tune, administer and troubleshoot firewall environments based on Cisco ASA 5500-X firewalls with Firepower Services.
Award Winning Microsoft Firewall Remote Support
Configuration Microsoft ISA 2004 Server
Progent's Microsoft certified professionals offer small and midsize businesses consulting services for Microsoft Forefront Threat Management Gateway and ISA Servers. Microsoft's Forefront TMG and ISA Servers include an advanced application-layer aware firewall that can protect your IT network from attack by external and internal sources. Forefront Threat Management Gateway and ISA Server perform deep inspection of Internet protocols such as HTTP, which allows these products to detect many threats that can get by ordinary firewalls. The combined firewall and VPN structure of Forefront Threat Management Gateway and ISA Server support stateful filtering and inspection of all VPN streams. ISA Servers are the mainstay of Microsoft's network security strategy, and Progent's Microsoft-certified experts and CISSP, CISA and CISM certified security professionals can help you enhance your IT protection through experienced planning and integration of Forefront Threat Management Gateway and ISA Servers. Progent's Microsoft-certified engineers can assist you to deploy Microsoft Forefront TMG 2010, manage and troubleshoot any version of ISA Server, or migrate smoothly from ISA Server environments to Microsoft Forefront Threat Management Gateway.
Consultant Services Private Cloud Hosting
Hosting for Virtual Servers Services
Progent's private cloud hosting allows small and midsize businesses to run key applications like SQL and Exchange from a secure Tier III data center facility on fault-tolerant equipment with offsite data backup. Progent uses Microsoft's Hyper-V technology for server virtualization and Microsoft Data Protection Manager for backup and restoration. You can take advantage of Progent's private cloud hosting service to avoid major investments in the acquisition, maintenance, and management of network hardware and data center facilities while benefiting the highest levels of system reliability and physical security.
Citrix HDX On-site Technical Support
Citrix XenDesktop Consulting Services
Citrix offers a comprehensive line of products that deliver enterprise-level manageability, expandability, and performance for virtualizing servers and for server-based delivery of Windows desktops and Windows applications. For managing virtualized Windows desktops and applications, Citrix has developed Citrix XenDesktop and XenApp. For creating and administering virtual servers, Citrix has developed XenServer and Essentials for Microsoft Hyper-V. Progent's Citrix-certified engineers can help you to evaluate the strategic benefits of Citrix technology and help you design, validate, implement, optimize, and maintain Citrix virtualization platforms.
SQL 2008 Reporting Services Development Companies
Engineers SQL Server Replication
SQL Server 2000 is a rich, Web-enabled database and data analysis package that opens the door to the fast development of cutting-edge high-end applications that can provide your company a significant competitive edge. SQL Server provides built-in support for XML and the ability to query across the Internet and beyond the firewall. The knowledge and experience of Progent's Microsoft-certified SQL Server 2000 engineers, with an average of more than over 10 years of background supporting Microsoft technology, assures you success in designing, deploying and supporting Microsoft SQL Server applications that are seamlessly integrated with other applications based on Microsoft's .NET platform.
Online Help Redundant Internet
Microsoft Windows Server 2003 Cluster Remote Support Services
Progent's Disaster Recovery/Business Continuity (DR/BC) consultants offer in-depth experience helping small and mid-size organizations to reduce network downtime by providing cost-effective online consulting support for disaster recovery/business continuity planning, high-availability IT architecture, data backup and restore systems, and non-disruptive system maintenance. Progent's business continuity consultants can assist your company to develop and test a sensible business continuity plan that matches your business goals and budget. Progent's disaster recovery engineers can assist you to design, deploy, and maintain resilient technologies including redundant Internet connectivity, virtualized servers, clustering, load balancing, transparent off-site backup, and multi-location hot backup centers.
Juniper SSG320M Router Security Consultancy
Testing Juniper SSG550M Router
Progent's Juniper-certified consultants can help your business plan the deployment of Juniper SSG integrated firewall/VPN products, configure security policies to match your operational requirements, set up network OS software to streamline management processes, migrate from legacy Juniper products, and troubleshoot infrastructure issues.
PCLinuxOS Linux Consultants
CentOS Linux Help and Support
If your company is developing Linux-based software on a network that has MS Windows-based processors, desktops, and office applications, Progent can provide comprehensive information technology outsourcing that allows you to concentrate on your field of high-value know-how while avoiding the constant distraction of maintaining your business network. Through the use of smart server monitoring and by providing online and on-site assistance when your business needs it, Progent represents an economical way for managing an information network that features high dependability, protection, and performance. Progent's UNIX/Linux developer support offerings feature comprehensive it outsourcing, virtual server infrastructure, remote and on-premises support and troubleshooting, 24x7 monitoring services, and Helpdesk services.
Support for IT Service Firms Support
Setup and Support Consulting Support for IT Service Firms
Progent's Support for IT Service Organizations lets you use Progent's consulting experts while retaining your own brand as a seamless extension of your IT services team.
Microsoft Certified Troubleshooting Dynamics 365 NAV
Technical Support Services Dynamics NAV
Progent can provide online and on-premises installation, upgrade, customization, BI reporting for Dynamics 365 Business Central (formerly Dynamivs NAV).
Consultant Services Google Cloud firewall integration
Remote CISA Certified Security Expert Google Cloud integration Consultants
Progent offers cost-effective remote and on-premises consulting to help businesses to move any part of their core network resources to Google Cloud Platform (GCP). This can save time and equipment costs and enable access to Google's state-of-the-art machine learning technology. Progent can assist you with every phase of Google Cloud Platform migration and troubleshooting including needs analysis, preparedness assessment, architectural design and review, pilot testing, configuration, administration, performance tuning, software license management, backup/restore mechanisms, and security strategies.
Microsoft Exchange 2007 Consult
Microsoft Exchange Support and Help
Progent's expert consultants can show you how to define and deploy a smooth in-place Exchange Server 2007 upgrade strategy that minimizes productivity downtime, reduces ongoing support requirements, and makes your Exchange 2007 Server easy to manage. For complicated multi-server or multi-location migrations, Progent has the knowledge and experience to finish your project rapidly and economically. Progent's Microsoft Exchange Server 2007 help, troubleshooting, and design offerings include assistance with the integration of outside vendor add-ons to Exchange Server 2007 and the design of unified messaging implementations powered by Microsoft Exchange Server 2007.
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