Enlarging your telecommuter workforce can have a major impact on IT infrastructure, security/compliance, and company culture. Progent has two decades of experience helping businesses of all sizes to design, configure, manage, optimize, and debug IT networks that incorporate work-from-home employees. Progent can assist your Knoxville company to select the right technologies and adhere to leading practices in creating and maintaining a safe virtual solution for telecommuters that facilitates teamwork and delivers top value. Progent can provide support services ranging from as-needed guidance for helping you past occasional IT roadblocks to comprehensive project management or co-management to help you carry out mission-critical initiatives.
Progent can assist Knoxville, Tennessee organizations to succeed with any facet of creating a high-functioning remote work environment by providing network infrastructure configuration services, VoIP PBX troubleshooting, voice/video conferencing support, collaboration platform customization and training, cloud connectivity, helpdesk services, security monitoring, data protection solutions, and centralized management.
Video Conferencing for Remote Workers
A broad selection of voice/video conferencing products from leading technology companies enable virtual discussions, video conferencing, chat, and screen/content sharing for both onsite users and at-home workers. Many organizations use a mix of conferencing products to accommodate their different partners and customers. Progent can help you to manage your existing voice/video conferencing ecosystem and optimize the experience of your at-home employees.
- Skype for Business is Microsoft's popular communications product that enables real-time presence, instant messaging, voice and video conferencing plus the seamless integration of these capabilities within Office desktop and Microsoft 365 productivity software such as PowerPoint, Word, and Excel. Progent offers the expertise of Microsoft-certified specialists who can assist you to set up and manage Skype for Business clients to support your at-home employees. To learn more about Progent's consulting services for Skype for Business, visit Skype for Business consulting services.
- FaceTime is Apple's multiuser video calling platform for compatible iOS and macOS computers and smartphones. FaceTime works over Wi-Fi or cellular Internet connections. Newer versions of FaceTime support as many as 32 concurrent users for video sessions. To learn more about Progent's support services for Apple FaceTime, visit Progent's FaceTime configuration expertise.
- Webex Meeting Center provides remote conferencing for most desktop or mobile devices. Offered via Cisco's Webex Cloud platform, Webex services include sharing granular content or computer screens, presentations that embed rich media including Microsoft PowerPoint, session capture, plus revision and playback for training. To learn more about Progent's support expertise for Webex and for additional video conferencing products from Cisco, visit Progent's Webex Meeting Center support services.
- Teams is Microsoft's next-generation replacement for Skype for Business. Teams acts as a hub for conferencing, contacts, and content with features that include IP voice and video calling, persistent threaded chat, plus data sharing. To learn more about Progent's consulting expertise for Microsoft Teams and for additional Microsoft 365 apps, refer to Progent's Microsoft Teams consulting services.
- Additional Conferencing Apps supported by Progent's conferencing experts include Google Meet, Amazon Chime, Zoom, and Slack. Progent can provide configuration and troubleshooting services for these conferencing platforms and
assist you to optimize your network infrastructure to run them.
Contact Progent for Remote Workforce Support Services
To get in touch with Progent about building and managing an efficient telecommuter environment for your Knoxville, Tennessee company, phone 1-800-993-9400 or visit Contact Progent.