Enlarging your remote workforce may have a significant impact on network architecture, security/compliance, and company processes. Progent has 20 years of experience helping SMBs to plan, deploy, administer, optimize, and troubleshoot IT networks that support a remote workforce. Progent can help your Knoxville organization to select the right tools and follow leading practices in building and maintaining a secure virtual ecosystem for telecommuters that promotes collaboration and delivers maximum value. Progent offers support services that go from as-needed guidance for getting you past challenging technical roadblocks to comprehensive project management or co-management to help you carry out business-critical initiatives.

Progent's consultants can assist Knoxville, Tennessee organizations to with any facet of creating a high-performing telecommuting ecosystem by delivering network infrastructure design and configuration services, VoIP PBX expertise, video conferencing integration, collaboration platform selection and deployment, public cloud integration, Help Desk augmentation, cybersecurity, backup/restore solutions, and streamlined management.

Voice/Video Conferencing for Teleworkers
A wide selection of voice/video conferencing platforms from major vendors support virtual discussions, video and voice conferencing, chat, and content sharing for both onsite workers and at-home workers. Many organizations use a mix of products to meet the needs of their various partners and clients. Progent's communications experts can assist your organization to maintain your existing voice/video conferencing environment and enhance the experience of your remote employees.

  • Skype for Business is Microsoft's leading unified communications product that enables real-time presence, instant messaging, audio and video conferencing plus the transparent integration of these functions within Office desktop and Microsoft 365 productivity software including PowerPoint, Word, and Excel. Progent offers the expertise of Microsoft-certified specialists who can help your company to configure and maintain Skype for Business clients to support your at-home employees. To learn more about Progent's consulting expertise for Skype for Business, refer to Skype for Business consulting services.
  • FaceTime is Apple's group video calling app for compatible iOS and Mac computers and smartphones. FaceTime works on Wi-Fi or cellular Internet connections. Newer versions of FaceTime support as many as 32 concurrent users for voice/video calls. For details about Progent's consulting services for Apple FaceTime, visit Progent's FaceTime configuration expertise.
  • Webex Meeting Center supports remote conferencing for most computing devices. Offered via Cisco's Webex Cloud platform, Webex services include sharing specific content or screens, presentations that incorporate rich media such as Microsoft PowerPoint, session capture, plus revision and playback for training. To learn more about Progent's consulting expertise for Cisco Webex and for additional IP video products from Cisco, refer to Progent's Webex Meeting Center support services.
  • Teams is Microsoft's follow-up for Skype for Business. Teams provides a hub for conferencing, contacts, and information with features such as video conferencing, persistent threaded chat, plus data sharing. To learn more about Progent's support expertise for Teams as well as for other Microsoft 365 products, see Progent's Microsoft Teams consulting services.
  • Additional Voice/Video Conferencing Apps supported by Progent include Google Meet, Amazon Chime, Zoom, and Slack. Progent can provide configuration and troubleshooting services for these products and assist you to tune your network architecture to run them.

Contact Progent for Telecommuter Expertise
To get in touch with Progent about building and maintaining an efficient telecommuter environment for your Knoxville, Tennessee company, phone 1-800-993-9400 or visit Contact Progent.

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    Progent's UNIX platform consulting services provide small companies and developers assistance with managing and supporting UNIX, Linux or Solaris systems that coexist with Microsoft-powered networks. Progent can give your business access to UNIX consultants, support professionals certified by Microsoft and Cisco, and security experts with CISSP certification. This broad array of expertise offers you a convenient one-stop source to help you build and maintain a protected and robust mixed-platform network and communications infrastructure that allows UNIX and Microsoft coexistence by integrating Windows with major versions of UNIX such as Apple macOS and OS X, Sun Solaris, IBM AIX, HP-UX, Berkeley UNIX (BSD), SCO and SGI/Irix or major Linux platforms such as RedHat, SuSE Linux, Debian-GNU and Mandrake.

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  • Immediate Microsoft Exchange 2019 and Outlook Technical Consultant
    24/7 MCSE Expert Certified Exchange 2019 DLP Online Help

    Progent can assist your organization in any facet of your migration to Exchange 2019 such as deploying Windows Server 2019 Core as a host for Exchange; planning HA architecture for an on-premises, cloud-based or hybrid environment; migrating mailboxes; planning and implementing Windows Hyper-V; setting up hardware load balancing (HLB); configuring Database Availability Groups (DAGs) with MCDB caching; integrating with Skype for Business 2019 for voicemail services; setting up collaboration with SharePoint Server or SharePoint Online; updating firewalls; integration with Microsoft 365; and configuring Outlook.

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    Programming Firms Amazon AWS Machine Image

    Progent offers affordable remote support to assist businesses to integrate Amazon Web Services (AWS) cloud services including Amazon EC2 for virtual server hosting, Amazon S3 for scalable low-latency storage, and Glacier for low-cost long-term archiving. Progent can assist your IT team with every aspect of Amazon AWS migration and troubleshooting including requirements analysis, readiness evaluation, system design and review, testing, deployment, centralized administration, performance optimization, licensing management, disaster recovery solutions, and security and compliance. Progent offers advanced expertise with firewall configuration and VPN technology and can show you how to deploy cloud-based or hybrid cloud networking models that seamlessly integrate Amazon AWS cloud services. Progent can provide as-needed expertise to help you to resolve complex technical issues or Progent can provide project management outsourcing services to help you migrate to the Amazon AWS platform on time and on budget.

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  • Small Business 500 AP Onsite Technical Support Integration Support Small Business 300 AP
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  • Microsoft and Mac Desktop Technology Consultants
    Tech Consultant Microsoft and Apple Mac Desktop

    Progent can deliver a wide range of affordable support services to assist your company to install, integrate, troubleshoot, and administer workstations and notebooks based on Windows, Apple macOS and OS X, or various editions of Linux. Progent can provide onsite or online help for individual computers or notebooks or work with you to design and implement a company-wide rollout of new or revised operating system platforms and applications. Progent can also supply consultants and technical workers to assist you to prepare for and implement a company relocation or merger designed to cause the least possible interruption to your productivity.

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    Remote MS SQL Server Engineer

    Progent's Microsoft-certified SQL Server application programmers and DBAs offer online consulting to assist businesses of all sizes to build, manage, and troubleshoot applications powered by the Microsoft SQL Server RDBMS and Microsoft's .NET architecture. Progent's SQL Server consultants can provide support for any phase of application development in environments that range from small office databases to VLDB applications and data warehousing.

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  • Specialist Suse Linux, Sun Solaris, UNIX Mandrake Linux, Solaris, UNIX Support Knoxville Tennessee, United States

  • Small Business Configuration
    Engineers Small Office

    Progent's Microsoft and Cisco premier network consultants can provide expert support for a wide range of technologies and can deliver that assistance remotely anywhere in the U.S. or onsite in select cities throughout the United States and anywhere in California. Progent offers online help for information systems powered by Windows, UNIX, Linux, Solaris, or Apple macOS and OS X, or for systems that incorporate a combination of Microsoft Windows and UNIX/Linux technology. Progent also offers the expertise of Cisco CCIE infrastructure engineers for the toughest network issues, as well as the the support of CISM-accredited security engineers to handle complex security planning and problem solving. Progent has provided remote network support to companies in all 50 states in the U.S.

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  • Branch Office Technical Support
    Branch Offices Integration Services

    Years of background delivering Microsoft expertise and Cisco network consulting has enabled Progent to build an unmatched ability for serving branch offices that need network help with the responsiveness associated with with small firms but which includes effective client interaction, complete documentation, and adherence to enterprise IT protocols. If your enterprise maintains a sales office located anywhere in or any area served by Progent's consultants, Progent can provide a broad array of on-premises and on-line network support services and system architecture assistance.

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  • Support and Setup Exchange Server 2016 Upgrade Planning Exchange Server 2016 Migration Information Technology Consulting
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  • System Center OpsMgr 2012 Remote Technical Support 24 Hour Microsoft System Center OpsMgr 2012 R2 On-site Support
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    Services ISP Service Plan Selection

    Progent offers access to the cost-effective services of online Internet connectivity consultants to help your organization to assess or enhance your Internet services so your Internet connectivity solution aligns with your business requirements. Services provided by Progent's engineers include evaluation of your current bandwidth utilization, carrier and plan analysis and ordering, network provisioning, and overseeing a seamless move to a new ISP and/or service arrangement. Network provisioning can include optimizing existing routers and switches and configuring new ones, implementing firewalls, and upgrading dependable BGP architectures.

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  • Technology Consulting Services Cisco PIX 500 Firewall Migration Cisco Security Setup and Support
  • Technology Consulting Services Microsoft Office Communications Server 2007 Microsoft Instant Messaging Specialist
  • Knoxville Telecommuters Voice/Video Conferencing Solutions Consulting Experts
  • Technology Consulting Services SQL Server 2016 Security SQL Server 2016 and VMWare Remote Support
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  • Top Professional VMware vCloud Suite After Hours VMware NSX Hybrid Cloud Specialists
  • Top Quality Blackberry Consultant Services BlackBerry Smartphone Information Technology Consulting
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  • Urgent CISSP Certified Security Engineer Professional CISSP Certified Cybersecurity Auditor
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    Progent's experienced ransomware recovery experts can help your business to restore a network damaged by a ransomware attack like Ryuk, Maze, Sodinokibi, Netwalker, Conti or Nephilim.

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    Consultant Anti-Spam

    E-Mail Guard is Progent's affordable anti-spam and virus protection managed service that offers small businesses enterprise-quality defense from spam, viruses, DHA attacks, and other forms of email-borne attacks on computer networks. E-Mail Guard is built on Postini's perimeter management technology, a comprehensive library of web-based spam filtering and antivirus services that defuse email attacks before they can penetrate the network firewall. Perimeter Manager also lets administrators monitor and control their email application, irrespective of server platform, hardware type, or geographic location.

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  • Apple Mac Infrastructure Remote Support Services
    OS X Lion Networking Online Support Services

    Progent's Apple Mac networking consultants can help you with a wide range of network infrastructure areas including system architecture, off-site and mobile access, internetwork communication, protection, and new technologies including Voice over IP and fast wireless connectivity. For business networks based exclusively on Apple Mac OS X or for systems incorporating a mix of Mac, Linux and Windows based servers and desktops, Progent has the knowledge and depth to handle the challenge of planning, integrating, and maintaining a network infrastructure that is reliable, secure, efficient and supportive of your business objectives. Progent can help you deploy Apple's Xserve enterprise servers, Xserve RAID non-stop storage products, and Xsan storage area network solution. Progent can also provide certified experts to help you with Cisco routers and switches.

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  • WiFi 6/6E migration Outsourcing Ubiquiti WiFi access point Integration Services

  • ransomware data restore Specialists
    Best MongoLock ransomware hot line Engineer

    Progent's Ransomware Hot Line provides 24x7 access to a seasoned ransomware recovery consultant who can help your business to contain the progress of an active ransomware attack. Call 800-462-8800

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  • Windows Server 2008 Active Directory Remote Troubleshooting Windows Server 2008 R2 Consultant Services

  • IT Consultants Network Load Balancing
    Cisco Content Distribution Manager Technology Consulting Services

    Progent offers high availability load balancing support covering network load balancing, load balanced applications, network backbone routing, and content delivery technology such as Cisco Content Engine. non-stop load balancing technologies for which Progent offers consulting services include Windows 2003 Server Network Load Balancing Manager, Citrix Access Suite and Presentation Server, Cisco CSS, Cisco Distributed Director and ACNS, and F5 Networks 3-DNS.

  • Windows Server 2016 PowerShell Consultant Windows Server 2016 Stretch Clusters Support Services
  • Windows Server Essentials Server Backup Consultant Services Windows Server Essentials Remote Web Access Consultancy
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