Knoxville Telecommuters Connectivity Support Services
Conferencing Technology Consulting Services
Expanding your remote workforce can have a significant impact on IT architecture, cybersecurity, and corporate workflows. Progent has 20 years of experience helping small and mid-size businesses to design, configure, manage, optimize, and troubleshoot IT environments that support work-from-home employees. Progent can help your Knoxville organization to pick the appropriate tools and adhere to best practices in building and operating a safe virtual solution for telecommuters that promotes collaboration and delivers maximum business value. Progent offers support services ranging from on demand guidance for getting you past challenging technical bottlenecks to full project management to help you carry out business-critical tasks.
Progent's consultants can assist Knoxville, Tennessee businesses to succeed with any aspect of building a high-performing work-at-home environment by delivering infrastructure design and configuration services, IP voice expertise, voice/video conferencing integration, collaboration platform selection and deployment, public cloud integration, Call Desk augmentation, cybersecurity, backup/restore solutions, and unified management.
Video Conferencing for At-Home Workers
A wide range of video conferencing platforms from leading technology companies support virtual discussions, video and voice conferencing, chat sessions, and screen sharing for both local users and at-home workers. Many organizations utilize a mix of products to meet the needs of their various partners and clients. Progent can help your organization to manage your existing conferencing ecosystem and enhance the engagement of your at-home employees.
- Skype for Business is Microsoft's leading communications product that supports real-time presence, IM, audio and video calling and conferencing as well as the seamless integration of these capabilities within Office desktop and Microsoft 365 productivity software including PowerPoint, Word, and Excel. Progent offers the skills of Microsoft-certified specialists who can help you to configure and maintain Skype for Business clients to support your remote workforce. To learn more about Progent's support expertise for Skype for Business, refer to Skype for Business consulting services.
- FaceTime is Apple's group video calling app for iOS, iPadOS, iPod and Mac devices. FaceTime runs on Wi-Fi or cellular Internet connections. Later versions of FaceTime allow as many as 32 simultaneous users for video sessions. For details about Progent's support services for FaceTime, refer to Progent's FaceTime configuration expertise.
- Webex Meeting Center supports online conferencing for most desktop or mobile devices. Offered through Cisco's Webex Cloud platform, Webex services include sharing specific content or screens, presentations that embed rich media including Microsoft PowerPoint, network-based recording, plus revision and playback for training. To learn more about Progent's support services for Cisco Webex and for other IP video products from Cisco, visit Progent's Webex Meeting Center support services.
- Teams is Microsoft's next-generation replacement for Skype for Business. Teams provides a portal for conferencing, contacts, and content with features such as voice/video calling, threaded chat, plus file sharing. To learn more about Progent's consulting services for Microsoft Teams as well as for additional Microsoft 365 apps, see Progent's Microsoft Teams consulting services.
- Other Conferencing Platforms supported by Progent include Google Meet, Amazon Chime, Zoom, and Slack. Progent can deliver configuration and debugging expertise for these products and assist you to optimize your network infrastructure to run them.
Contact Progent for At-Home Worker Support Services
To contact Progent about building and maintaining a productive telecommuter environment for your Knoxville, Tennessee business, call
An index of content::
IT Outsourcing White Paper
Whitepaper IT Outsourcing Example
Progent’s IT outsourcing packages provide affordable computer support for mid-size companies. Whether it involves planning system infrastructure, creating an in-house Help Desk or outsourcing a one, rolling out a new email platform, monitoring your system, or developing a web-based business solution, outsourcing your network engineering services can reduce costs and minimize risks, allowing network support expenses to increase in a more moderate and manageable fashion than is feasible by assembling a bulky, all-purpose in-house network support organization. Progent’s Outsourcing White Paper and datasheets show how Progent can enable you to build a secure and highly available network architecture for your vital Windows-powered applications including Windows 2008, Microsoft Exchange Server, and Microsoft SQL Server.
24-7 Remote Consulting Windows 10 Cortana
Microsoft Certified Windows 10 Engineers
Progent's Windows consulting experts can help businesses of any size to evaluate Windows 10 or to upgrade to Windows 10 from any older release of Windows. Remote and onsite assessment and upgrade support for Windows 10 provided by Progent include ROI estimates, project coordination, application compatibility testing, pilot systems, virtualization architecture, Cloud integration, mobile management and synchronization, teleworker access, data and identity security, streamlined provisioning and management, network optimization, wired/wireless convergence, business continuity planning, group and personal training for IT support personnel and end users, and ongoing technical help.
Windows 10 Microsoft Deployment Toolkit Consulting Services
Windows 10 Provisioning On-site Technical Support
Progent's Windows consulting experts can help organizations of any size to evaluate Windows 10 or to migrate to Windows 10 from any older version of Windows. Online and onsite evaluation and migration support for Microsoft Windows 10 available from Progent's experts include Return on Investment estimates, project coordination, application and driver compatibility testing, pilot systems, virtualization architecture, Cloud and hybrid solutions, mobile management, teleworker connectivity, security and compliance, automated deployment and administration, network infrastructure optimization, wired/wireless convergence, disaster recovery planning, webinar training for IT support personnel and end users, and ongoing technical help.
Immediate Amazon EC2 security Engineer
Amazon S3 backup Programming Companies
Progent offers cost-effective remote support to help businesses to integrate Amazon Web Services (AWS) cloud services including Amazon EC2 for virtual server hosting, Amazon Simple Storage Service (Amazon S3), and Amazon Glacier. Progent can assist your IT team with every aspect of Amazon AWS migration and troubleshooting including requirements analysis, preparedness assessment, architectural design, testing, configuration, centralized administration, performance tuning, software license management, backup/restore solutions, and security.
Remote ProSight IT documentation management Consultant Services
Professionals password management system
ProSight IT Asset Management is an IT infrastructure documentation management service that allows you to capture, update, retrieve and protect information related to your network infrastructure, procedures, business apps, and services. You can quickly find passwords or serial numbers and be alerted about upcoming expirations of SSLs or warranties. By cleaning up and organizing your IT documentation, you can eliminate up to 50% of the time wasted looking for critical information about your IT network. ProSight IT Asset Management includes a centralized repository for holding and sharing all documents related to managing your network infrastructure like standard operating procedures (SOPs) and self-service instructions. ProSight IT Asset Management also supports a high level of automation for collecting and relating IT information. Whether you’re making improvements, doing regular maintenance, or reacting to a crisis, ProSight IT Asset Management delivers the information you require as soon as you need it.
CCNP Certified Cisco RADIUS Security Remote Consulting
VPN Online Consulting
Cisco's network security and remote connection products for small organizations provide a full range of manageable security solutions to help protect your local and remote information system. Cisco's VPN product family features switches, firewalls, intrusion detection systems and VPN appliances. Progent's professional consulting staff includes field-proven engineers with Cisco's CCIE and Cisco Certified Network Professional certifications who can help your organization to select Cisco VPN, Cisco RADIUS Security, Cisco Aironet and Meraki Wi-Fi access points, and other Cisco security technologies that fit most closely with your company objectives.
Coder Amazon Marketplace Web Service development training
Microsoft Contract Programming Firm Amazon MWS integration
Amazon Marketplace Web Service is an integrated library of APIs that enables Amazon sellers to improve the efficiency of their business processes by automating crucial sales functions including listings, orders, shipments, fulfillment, and reports. By leveraging Amazon's extensive online ecosystem and automating their sales processes, merchants can broaden their reach, lower their cost of sales, accelerate reaction time to customers, and add to their profits. Progent's Amazon Marketplace Web Service consultants can collaborate with your development team and provide programming, workflow integration, project management support, and mentoring to help you cut development time and speed up your return on investment.
Stealth Penetration Testing Security Company
Cybersecurity Pen Testing Cybersecurity Organization
Stealth intrusion checking is a key component of any overall IT system security plan. Progent’s security professionals can perform thorough intrusion checks without the awareness of your organization's internal network support resources. Unannounced penetration checking uncovers whether existing security monitoring systems such as intrusion detection alerts and event history analysis are properly set up and consistently monitored.
WatchGuard Firebox T15 Firewall Security Audits
WatchGuard Firebox Security Companies
Progent offers support expertise for WatchGuard Firewall security gateways including the WatchGuard Firebox and XTM families of Firewalls and the Firebox SSL VPN Gateway. Progent's WatchGuard consultants can show you how to select, configure, and manage a WatchGuard Firewall/VPN appliance that aligns with your security needs and budget. Progent can help you to manage outdated WatchGuard firewalls or migrate smoothly to current WatchGuard firewall solutions.
Microsoft Certified Expert Amazon AWS cloud services integration Development Group
Microsoft Certified Expert Programming Firms Amazon AWS Machine Image
Progent can provide affordable remote consulting to help companies of any size to access Amazon Web Services (AWS) cloud services including Elastic Compute Cloud (EC2) for virtual server hosting, Amazon S3, and Amazon Glacier. Progent can assist your IT team with every aspect of Amazon AWS migration and troubleshooting including requirements analysis, preparedness assessment, system design, pilot testing, deployment, centralized administration, performance tuning, licensing management, disaster recovery solutions, and security strategies.
Microsoft Exchange 2016 Upgrade Planning Help and Support
Exchange Server 2016 Upgrade Network Consulting
Progent can assist you in all phases of your migration to Exchange 2016 such as planning high availability architecture for an on-premises, cloud-based or hybrid deployment; server and CAL licensing compliance for Exchange 2016 Server and Windows Server 2012 R2 or later; moving mailboxes; Windows Hyper-V strategy; specifying mass storage requirements for your virtual machines (VMs), databases and logs; setting up hardware load balancing (HLB) for high-availability CAS services; planning, configuring and testing Exchange Servers and Windows Servers and DAG groups; integration with SharePoint Server or SharePoint Online; updating your firewall; resolving SSL issues; performing client remediation with Office desktop or Office 365; and setting up Outlook on the web.
Software Design Firms
Custom Access Integration Companies
For custom program creation, Progent can provide software design consultants to produce business software in areas such as eCommerce, web development, Microsoft Business Solutions packages including Microsoft Dynamics GP, and specialized management reports based on Crystal Reports, Microsoft Access, or FRx Reports. Progent’s experts can use Microsoft IIS to build custom eCommerce applications powered by Microsoft ASP.NET. Also, Progent offers expertise in a wide range of custom program development environments including SQL Server and Delphi. For made-to-order e-Commerce programming, Progent also can provide expertise in custom Access, custom Visual Basic, custom Excel, and any other specialized programming based on any Microsoft development platform.
SMS Server Migration IT Consultant
Outsourcing Microsoft SMS Server
Microsoft Systems Management Server 2003 provides extra functionality for change and configuration management of Windows-powered systems through SMS Feature Packs. Feature Packs lower the overall operational costs of managing and configuring software products by making it easier to install system images, control mobile computers, and run management utilities. In addition to alerting you about ways to cut management costs by installing Microsoft SMS 2003 Feature Packs, Progent's consulting experts can help you prepare and perform IT tasks involving processes that Feature Packs are intended to streamline. Progent's adoption and update services can minimize cost and reduce business disruption as you transition to the latest operating systems and programs. Progent's wireless consulting experts can help you develop sensible procedures and policies to manage PDAs and smart portable phones so your mobile workforce remains productive and secure. Progent's CISSP-certified engineers and CISM-certified security experts can show you how to develop a security strategy that incorporates standards, processes and technologies to keep your IT network safe.
Integration Microsoft Windows Server 2019
Specialists Windows Server 2019 Hyper-V
Progent's Windows Server 2019 disaster recovery preparedness experts can assist your organization to design a disaster recovery solution built around Microsoft's advanced Failover Clustering tools including Cluster Sets, Storage Replica, Storage Spaces Direct, Virtual Machine Load Balancing, and Cloud Witness.
Best Windows Server 2008 BranchCache Technology Professional
Technical Support Windows Server 2008 Active Directory
Microsoft Windows Server 2008 represents an important step forward in making IT networks more protected and available, simpler to virtualize and administer, higher performing, and able to offer an improved environment for web hosting and development. Progent can help your business get the most from the enhancements incorporated into Windows Server 2008 by delivering certified consulting, tech support, training, temporary staffing, network monitoring, and security expertise.
ISR Router Online Troubleshooting
CCDP Expert Certified 4000 Router Configuration
Cisco offers an extensive array of routers including routers built to deliver the security, performance, and availability required by organizations from small businesses to worldwide enterprises. Cisco routers feature support for redundancy, automatic failthrough, and backup power for improved fault tolerance and system uptime. Progent can show you how to choose and configure Cisco routers to establish a reliable foundation for your IT system and to make it economical to expand as you add new users, start new offices, deploy new services, extend your network to clients and partners, and manage an increasingly mobile workforce. Progent offers help with a range of routers powered by the Cisco IOS operating system, including the Cisco 800 series of small office routers, Cisco 2800 and 3800 Integrated Services Routers, Cisco 3900 and 4000 G2 Integrated Services Routers, Cisco ASR 1000 and 9000 routers for wide area network edge applications, CRS Carrier Routing System for the network core, plus legacy 1700 and 2600 Routers.
Microsoft Expert Online Help Windows SharePoint 2007 Services
SharePoint Server 2007 Consultants
Progent’s Microsoft-certified consultants can provide businesses of any size consulting, troubleshooting, and application development expertise for SharePoint Server and SharePoint Online. SharePoint is an advanced collaboration platform that uses web-based technology for intelligently coordinating people, groups and information. Microsoft SharePoint offers a central location for your workers or customers to connect to, manage, distribute and manipulate useful data, files, and applications and to communicate with other people. Microsoft SharePoint allows quicker and better decisions, more efficient access across teams and more economical business processes. Windows SharePoint Services join employees, clients, teams and major tasks with the data they’ve developed in a way that makes data easy to locate, download and apply. Progent's SharePoint consultants can help your organization to maintain your existing SharePoint environment or upgrade to the current release of SharePoint.
Remote Support Services ISA 2000 Server
Microsoft ISA Server Consultants
Progent's Microsoft-certified ISA Server 2004 consultants have extensive experience with Internet Security and Acceleration Server developing ISA Server-based security installations for information systems with multiple sites, remote workers, and line-of-business eCommerce applications. Progent's ISA Firewall consultants are available to assist your small business in designing and implementing an installation of ISA 2000 Server or ISA 2004 Server that meets your information security needs without adversely restricting your network accessibility. Progent's consulting professionals can help you upgrade from Microsoft Proxy Server from ISA 2000 Server to ISA 2004 Enterprise Edition Server, ISA 2004 Standard Edition Server, or other later versions of ISA Server.
Sun Solaris Online Support Services
Solaris Services
Progent's Solaris family consulting services provide small businesses and developers help with administering and maintaining Solaris environments that operate with Microsoft-based technology. Progent offers your organization contact with Solaris experts, consulting professionals certified by Microsoft and Cisco, and security experts with CISM credentials. This broad array of experience provides you with an easy single consulting firm to help you build and manage a protected and reliable mixed-platform network and communications environment that supports Solaris and Microsoft coexistence by integrating Windows with major variants of UNIX such as Mac OS X, Sun Solaris, IBM AIX Open UNIX, Hewlett Packard HP-UX, BSD, SCO UNIX, and SGI/Irix or leading Linux variations including RedHat, SUSE, CentOS Linux, Ubuntu Linux, PCLinuxOS, fedora Linux, Gentoo, Mandriva Linux, Debian-GNU, and Slackware.
CISSP Certified Information Security Officer Technology Professional
Consult CISSP Certified Cybersecurity
Progent's CISSP-premier cybersecurity experts can assist organizations of any size with any facet of information system security. Progent can implement cost-effective security solutions that protect a small business from modern threats or Progent can plan, deploy, and monitor a comprehensive security strategy for hybrid networks that accommodate onsite, remote, and mobile users accessing IT resources distributed across multiple physical sites and public and private clouds.
Cisco VPN Consultant
Immediate CCIE Certified Cisco VPN Integration Services
Progent’s Cisco Security/VPN professionals and CCIE and CCNP certified experts can help your small or medium sized company deploy and support Cisco’s security and VPN products such as routers, switches, firewalls, intrusion detection systems and VPN access concentrators. Cisco Virtual Private Network products include both off-site access and site-to-site VPNs with Cisco IOS Software and Advanced Integrated Module hardware encryption cards, and hardware devices, such as a VPN concentrator, router, Cisco PIX Firewall, or task-specific VPN server for dial-up services. Cisco VPN solutions are easy to manage and provide the versatility to evolve with your growing business requirements. Progent’s Cisco-Certified network experts are familiar with Cisco’s comprehensive family of products targeted at preventing data theft, virus and worm outbreaks, Denial of Service attacks, and other threats to your information system. Progent can help you deploy Cisco products to get safe connectivity, intrusion protection, and full Identity services based on Cisco ACS using RADIUS security and TACACS to create a central client access control foundation for user certification, permissions, and accounting from a graphical Web interface.
ISA 2000 Server Support Services
Microsoft Proxy Server Remote Troubleshooting
Progent's Microsoft-certified ISA Server consultants have extensive experience creating Microsoft-based security designs for IT networks with multiple locations, mobile workers, and line-of-business web-based applications. A Progent ISA Server engineer is ready to help your small or mid-size company plan and implement a configuration of ISA Server 2004 that meets your information protection needs without limiting your productivity.
MS SQL Server Programming Company
SQL Server Capacity Planning Coding
SQL Server 2000 is a rich, Web-enabled database and data analysis solution that opens the door to the fast creation of a new generation of enterprise-class programs that can provide your business a significant competitive edge. SQL Server provides built-in support for XML and the ability to query across the Internet and outside the firewall. The expertise of Progent's certified SQL Server 2000 engineers, averaging more than over 10 years of work helping with Microsoft integration, ensures you success in designing, deploying and administering Microsoft SQL Server applications that are seamlessly connected with other applications powered Microsoft's .NET environment.
Class Microsoft Project Server Workflow
24-7 Project Server Time Reporting Integration Support
Progent's Microsoft-certified consultants offer advanced support in deploying, operating and troubleshooting all versions of Microsoft Project, Microsoft Project Server, and Project Online and can deliver a wide variety of affordable remote support services following industry best practices to assist businesses of all sizes to get all the advantages of this powerful project management solution. Services offered by Progent include solution planning, installation and migration, strategies for safe file and status sharing among onsite and remote or mobile users, network optimization, and customized webinar training classes.
Microsoft Dynamics GP System Update Consulting
Microsoft Dynamics GP Upgrade Engineer
Progent's consultants have supported Dynamics GP and Great Plains ERP software for almost two decades and Progent has provided integration, customization, training, and troubleshooting services since the product's debut. Progent can provide advanced support for updating out of date Dynamics GP ERP systems. Progent can help your business to design, validate, and carry out an efficient migration from a an outdated release of GP to the latest edition of Dynamics GP.
Amazon Marketplace Web Service development Engineer
Remote Contract Development Amazon Marketplace Web Service integration
Amazon Marketplace Web Service is a collection of APIs that enables Amazon sellers to streamline their operations by automating crucial sales functions such as listings, orders, payments, fulfillment, and reports. By leveraging Amazon's vast online ecosystem and automating their sales, vendors can broaden their market, reduce their cost of sales, accelerate response time to customers, and add to their profits. Progent's Amazon Marketplace Web Service developers can work with your development team and provide programming, workflow integration, project management support, and training so you can cut development time and speed up your return on investment.
24-7 VMware Site Recovery Manager Technology Professional
Specialist VMware Site Recovery Manager Audit Reporting
VMware's market leading Site Recovery Manager (SRM) is an extension to VMware vCenter that allows you to specify, automate and test a repeatable runbook for recovering services rapidly after an outage. SRM supports centrally managed and automated recovery, application mobility, plus transparent site relocation, failback and re-protect. Site Recovery Manager also enables transparent testing for disaster recovery, upgrades and patches and can generate reports to confirm full service recovery, validate Service Level Agreements and prove compliance. Progent can provide the support of a VCDX certified VMware Site Recovery Manager consulting expert to help you to design, deploy, test and maintain a disaster recovery system based on VMware Site Recovery Manager.
Offsite BDR Services IT Consultants
Immediate ProSight Data Protection Services Professionals
ProSight Data Protection Services provide small and mid-sized businesses a low cost and fully managed service for reliable backup/disaster recovery (BDR). For a low monthly rate, ProSight DPS automates your backup activities and allows fast recovery of critical files, applications and virtual machines that have become lost or damaged due to hardware breakdowns, software glitches, disasters, human error, or malware attacks such as ransomware. ProSight DPS can help you protect, recover and restore files, folders, applications, system images, as well as Hyper-V and VMware virtual machine images. Important data can be backed up on the cloud, to a local device, or to both. Progent's disaster recovery consultants can deliver world-class expertise to set up ProSight Data Protection Services to to comply with government and industry regulatory standards like HIPPA, FIRPA, PCI and Safe Harbor and, whenever needed, can assist you to recover your critical data.
Network Consulting Work at Home Collaboration
After Hours Network Engineer Teleworker Collaboration
Progent can assist small and mid-size businesses to implement collaborative software to enable their telecommuters to benefit from positive teamwork with colleagues and clients.
ISA Server 2006 Onsite Technical Support
Microsoft Expert ISA 2006 Configuration
Application Publishing with ISA Server 2006 provides more control over intranet applications while supporting increased productivity by making these applications accessible to authorized remote or mobile users. Internet Security and Acceleration Server helps protect corporate applications, services, and data across all network components with stateful packet inspection and powerful publishing tools. Progent's Microsoft-certified Internet Security and Acceleration Server experts can show you how to design, install, configure, and maintain Internet Security and Acceleration Server 2006 on your network so your business achieves a smart and economical balance of security, productivity, and speed.
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