Knoxville Teleworkers Solutions Support and Consulting
Voice/Video Conferencing Solutions Consultants
Expanding your telecommuter workforce may have a significant effect on network infrastructure, security/compliance, and corporate workflows. Progent has two decades of experience helping small and mid-size businesses to plan, deploy, administer, optimize, and debug IT environments that incorporate work-from-home employees. Progent can help your Knoxville company to select the appropriate technologies and follow best practices in creating and maintaining a secure virtual office solution for telecommuters that promotes teamwork and delivers maximum value. Progent offers services that go from on demand guidance for helping you past occasional IT roadblocks to full project management to help you carry out mission-critical initiatives.
Progent's consultants can assist Knoxville, Tennessee companies to with any aspect of building a high-performing work-at-home environment by providing infrastructure configuration services, IP voice expertise, video conferencing support, collaboration platform selection and deployment, public cloud connectivity, helpdesk augmentation, cybersecurity, backup/restore solutions, and streamlined management.
Voice/Video Conferencing for Telecommuters
A broad range of voice/video conferencing platforms from leading technology companies enable virtual meetings, video conferencing, chat sessions, and content sharing for both onsite users and telecommuters. Many companies use multiple conferencing products to accommodate their various partners and clients. Progent's communications experts can assist you to manage your existing conferencing environment and enhance the experience of your remote employees.
- Skype for Business is Microsoft's popular unified communications product that enables real-time presence, instant messaging, audio and video calling and conferencing plus the transparent integration of these functions within Office desktop and Microsoft 365 productivity software such as PowerPoint, Word, Excel and Outlook. Progent offers the skills of Microsoft-certified consultants who can help your company to configure and manage Skype for Business client software to support your at-home workforce. To learn more about Progent's support services for Skype for Business, see Skype for Business consulting experts.
- FaceTime is Apple's multiuser video calling app for compatible iOS, iPadOS, iPod and macOS devices. FaceTime works on Wi-Fi or cellular Internet connections. Newer editions of FaceTime support up to 32 simultaneous users for video sessions. For details about Progent's consulting services for FaceTime, visit Progent's FaceTime configuration expertise.
- Webex Meeting Center provides online conferencing for most desktop or mobile devices. Delivered through Cisco's Webex Cloud platform, Webex capabilities include sharing discrete content or screens, presentations that embed rich media such as Microsoft PowerPoint, session capture, plus editing and playback for future reference. To learn more about Progent's support expertise for Cisco Webex as well as for additional video conferencing solutions from Cisco, visit Progent's Webex Meeting Center support services.
- Teams is Microsoft's follow-up for Skype for Business. Teams acts as a hub for conferencing, contacts, and information with capabilities that include video conferencing, persistent threaded chat, plus file sharing. To learn more about Progent's consulting services for Teams as well as for additional Office 365 apps, visit Progent's Microsoft Teams consulting services.
- Additional Voice/Video Conferencing Platforms supported by Progent include Google Meet, Amazon Chime, Zoom, and Slack. Progent can deliver configuration and debugging expertise for these conferencing platforms and assist you to tune your WAN architecture to host them.
Contact Progent for At-Home Worker Expertise
To get in touch with Progent about building and maintaining a productive work-from-home environment for your Knoxville, Tennessee company, call
An index of content::
Professionals Microsoft Exchange 2007
Professionals Exchange 2007 Edge Server
Progent's expert support team can help you define and implement an efficient in-place Microsoft Exchange 2007 migration strategy that avoids network disruption, simplifies ongoing service demands, and makes your Microsoft Exchange 2007 Server easy to manage. For complicated multiple server or multi-site migrations, Progent offers the background to complete your move quickly and affordably. Progent's Exchange Server 2007 support, troubleshooting, and design services include assistance with the configuration of outside vendor add-ons to Exchange 2007 Server and the creation of unified messaging solutions based on Exchange 2007 Server.
Onsite Technical Support MSP360 Ultimate Backup
MSP360 Managed Backup Consulting Services
Progent's data protection experts can assist your company to create, deploy and debug a backup/restore solution based on MSP360 technology. MSP360 offers file/folder or image backup/recovery for VMs and physical computers, supports all popular public clouds, and allows businesses to create a backup solution with a low Recovery Time Objective and a defined Recovery Point Objective. With ProSight Data Protection Services 360 Backup, Progent offers end-to-end monitoring and management of your backup system to prevent data loss caused by user mistakes, system glitches, ill-intentioned users, and external attacks like ransomware.
Specialist Microsoft Proxy Server
ISA 2004 Standard Edition Server Support Services
Progent's Microsoft-certified ISA Server consultants have extensive experience developing ISA Server-based security installations for IT networks with multiple offices, remote workers, and line-of-business web applications. Progent's Microsoft Firewall experts can assist your small business in designing and deploying a configuration of ISA 2000 Server or ISA 2004 Server that supports your information protection requirements without adversely limiting your network productivity. Progent's consulting professionals can help you migrate from Microsoft Proxy Server from Microsoft ISA 2000 to Microsoft ISA 2006 Enterprise Edition Server or Microsoft ISA 2006 Standard Edition Server.
MCSE Expert Certified SharePoint Server 2010 Support and Help
SharePoint Business Connectivity Services Specialists
Progent's Microsoft-certified consultants offer affordable online technical support and development services to assist your business to plan, deploy, administer, and troubleshoot SharePoint 2010 installations that can involve web sites able to function as intranets, extranets, document management applications, wikis, data marts, business information systems, enterprise search engines, Visio-driven workflows, and other utilities to support and improve collaboration. Progent can help you integrate SharePoint 2010 with MS SQL Server and with third-party databases as well as with Microsoft's popular office productivity applications including Office Excel, Word, PowerPoint, and Project. Progent can help your business to migrate from previous releases of SharePoint or adapt a mix of web technologies into a consolidated and easily managed SharePoint 2010 environment.
After Hours 802.11ax Migration Configuration
Cisco wireless controller Technical Support Services
Progent's Wireless Consulting Services offer a fast, affordable way for companies of any size to integrate, manage, monitor and troubleshoot advanced wireless network solutions. For 802.11n and the latest 802.11ac wireless environments, Progent can show you how to design and install hardware like Cisco's Aironet and Meraki wireless access points and wireless controllers. For mobile email and web-based business applications, Progent can help with Apple IOS iPhones, Apple iPads, Google Android smartphones, and Windows phones and tablets.
Proxim Tsunami Wireless Example Application
Immediate Case Study Wireless
Progent delivered a wireless networking solution that enabled a school to increase productivity and eliminate the recurring expense of a dedicated wireline connection. Progent recommended a Proxim Tsunami high-speed wireless bridge. The economical building-to-building Proxim bridge is designed for connecting separate locations up to 2.5 miles apart and can extend to even longer distances. This wireless alternative offered better bandwidth and reliability than simply amplifying the 802.11b wireless connection, and since it utilizes the 5.8Ghz band it provided protection against local interference.
Nephilim ransomware recovery Consultant
Consultant Services Nephilim ransomware recovery
Progent's seasoned ransomware recovery consultants can assist you to reconstruct an IT network breached by a ransomware attack like Ryuk, Maze, Sodinokibi, Netwalker, Conti or Egregor.
Exchange Server 2007 IT Services
Microsoft Exchange Support and Setup
Progent's expert consultants can help you design and deploy a smooth in-place Microsoft Exchange 2007 upgrade plan that minimizes network downtime, simplifies ongoing service demands, and makes your Exchange Server 2007 easy to manage. For complicated multi-server or multi-site migrations, Progent offers the knowledge and experience to finish your move quickly and economically. Progent's Microsoft Exchange Server 2007 help, troubleshooting, and consulting offerings include expertise with the configuration of outside vendor add-ons to Microsoft Exchange 2007 Server and the creation of unified messaging solutions based on Microsoft Exchange 2007 Server.
Cisco Expert 5520 wireless controller Online Support
CCIE Expert Certified 5520 wireless controller Online Technical Support
Cisco's Catalyst family of Wi-Fi controllers simplify the administration of Wi-Fi LANs by unifying the provisioning and management of wireless APs, tuning wireless performance by reducing the impact of radio frequency congestion, improving Wi-Fi availability with fast failover, and hardening data security by detecting threats and filtering network traffic according to user type and location. Progent's Wi-Fi consultants can help you to deploy Cisco wireless LAN controllers to manage wireless networks of all sizes. Progent can assist you to administer and troubleshoot your existing Cisco Wi-Fi solution or implement an efficient upgrade to Cisco's latest Wi-Fi controller solutions.
Windows 10 Configuration Technical Consultant
Windows 10 Management Technology Consulting
Progent's Microsoft-certified consulting experts can help businesses of any size to assess Windows 10 or to migrate to Windows 10 from an earlier release of Windows. Online and on-premises evaluation and upgrade services for Microsoft Windows 10 available from Progent include ROI estimates, project coordination, application and driver compatibility testing, test lab systems, Hyper-V virtualization architecture, Cloud solutions, mobile management and synchronization, telecommuter access, security and compliance, automated deployment and management, network design, wired/wireless convergence, business continuity planning, custom training for IT support personnel and users, and ongoing Call Center support services.
Consulting Services SQL Server 2014 Performance Tuning
Setup and Support SQL Server 2014 AlwaysOn
SQL Server 2014 incorporates major enhancements in key areas including speed, uptime, compliance, and cloud integration. Microsoft SQL Server 2014 is the first version of SQL Server that incorporates in-memory capability that operates transparently across all workloads including OLTP, enterprise data warehousing, and business analytics (BI). Progent's Microsoft-certified SQL Server 2014 consultants can provide efficient remote and on-premises consulting services including system design, deployment, management, troubleshooting, and application development services to help businesses of any size to realize maximum business value from their SQL Server 2014 deployment.
FreeBSD Help
Solaris Consulting Services
Progent's UNIX platform support services offer small companies and developers assistance with managing and supporting UNIX, Linux or Solaris systems that coexist with Microsoft-powered networks. Progent offers your business access to UNIX consultants, consulting professionals certified by Microsoft and Cisco, and security experts with CISSP certification. This wide range of expertise offers you a convenient one-stop consulting firm to show you how to build and maintain a protected and reliable mixed-platform network and communications environment that allows UNIX and Microsoft coexistence by combining Windows with major variants of UNIX including Apple macOS and OS X, Solaris, AIX, HP-UX (Hewlett Packard UNIX), BSD, SCO and Silicon Graphics IRIX (SGI/IRIX or major Linux platforms such as RedHat, SuSE, Debian GNU/Linux and Mandrake.
Cisco Routers Information Technology Consulting
800 ISR Router Online Support Services
Cisco offers a full array of routers including routers designed to deliver the protection, performance, and availability required by organizations ranging from branch offices to global enterprises and service providers. Cisco routers include support for redundancy, transparent failthrough, and backup power for improved fault tolerance and network availability. Progent can help you choose and integrate Cisco routers to establish a reliable infrastructure for your network and to make it economical to grow as you add new users, start new offices, install new services, open your network to clients and partners, and manage an increasingly mobile workforce. Progent can provide help with a variety of routers powered by the Cisco IOS platform, such as the Cisco 800 family of small business VPN routers, Cisco 1800 and 2800 ISR routers, Cisco 3900 and 4000 Generation 2 Integrated Services Routers, Cisco ASR 1000 and 9000 routers for wide area network edge applications, CRS Carrier Routing System for the network core, plus older 2500 and 2700 Routers.
Cisco Remote Access Online Support Services
Computer Consulting Company Cisco Planning
Progent can help your organization to utilize Cisco's infrastructure products to build a robust foundation for your local, private cloud, or hybrid-cloud data center and streamline operations in vital areas including hardware consolidation, security and compliance, versatility, availability, and disaster recovery.
Two-factor Authentication Consultant
Duo Zero Trust Security Specialist
Progent's Duo services incorporate Cisco's Duo cloud technology to protect against compromised passwords through the use of two-factor authentication (2FA). Duo enables single-tap identity confirmation with iOS, Google Android, and other out-of-band devices.
Linux Remote Engineer
Linux RedHat Remote Specialists
Progent provides national urgent help and troubleshooting services for businesses who operate environments powered by variants of the Linux OS or whose information systems include a combination of Linux platforms/Linux and Microsoft Windows technology. Online network consulting provides optimum return for your IT budget by preserving user efficiency and limiting the time billed for network analysis and repair. Sophisticated online support utilities and experienced technicians and consultants combine to enable Progent to solve the majority of network problems without squandering time and money by traveling to your site. In the vast majority of cases your network problems can be dealt with by telephone or via a combination of phone help and remote network analysis. Progent can make available Cisco certified CCIE network engineers and CISM certified security professionals to assist with the most difficult system issues.
Email Block Lists Consultant Services
Email Predictive Sender Profiling Consultant
Progent's ProSight Email Guard uses the services and infrastructure of leading information security vendors to deliver web-based control and world-class protection for your email traffic. The hybrid structure of Progent's Email Guard combines cloud-based filtering with an on-premises gateway device to provide advanced defense against spam, viruses, Denial of Service (DoS) Attacks, DHAs, and other email-based threats. The Cloud Protection Layer acts as a preliminary barricade and keeps the vast majority of unwanted email from making it to your network firewall. This decreases your vulnerability to inbound threats and conserves system bandwidth and storage. ProSight Email Guard's on-premises gateway device provides a further level of inspection for incoming email. For outbound email, the on-premises gateway provides anti-virus and anti-spam filtering, DLP, and encryption. The on-premises gateway can also help Exchange Server to monitor and safeguard internal email traffic that originates and ends within your security perimeter.
Catalyst 2900 Switch Network Consultant
Catalyst Switch IOS On-site Support
With the Catalyst line of switches for small and medium-sized companies, Cisco enables organizations to realize the full advantages of bringing smart traffic control to their networks. Cisco's switch product line makes it possible to enable features to make your IT network highly robust to accommodate time-critical needs, expandable to support growth, safe enough to protect confidential data, and capable of differentiating and controlling traffic flows to optimize network performance. Progent's Cisco certified engineers can help you select and integrate Catalyst switches appropriate for your business. In addition, Progent's certified security consultants can show you how to develop a strategic protection plan and set up Cisco switches so they powerfully support your security strategy. Catalyst switching products that Progent supports include the Cisco Catalyst 2960 switches, Catalyst 3750 switches, Catalyst 4500 switches, and Cisco Catalyst 6500 switches.
24/7/365 Database Consult
Database Development Engineer
Progent's certified relational database developers offer businesses of any size remote support for popular database products such as MS SQL Server, Oracle, MySQL, and Microsoft Access. Services offered by Progent include installation and configuration, database architecture and coding, management support, replication solutions, capacity planning, performance tuning, migration, security and compliance, backup and recovery options, troubleshooting, and webinar training.
Contract Microsoft MCSE Openings
From Home Job Contract Cisco Consulting
Progent's Experts Team offers support in important fields including Apple OS networking and applications; Support for Linux-based, UNIX-based, and Sun systems; Manufacturing Resource Planning, Enterprise Resource Planning, or CRM customization; Mission-critical and vertical program help; CIO, management information analyst, and project logistics outsourcing; Special applications design and integration; Web site, eCommerce, EDI, and client portal development and deployment; Database support and performance consulting; Management information expertise; and Telecommunications architecture support.
Amazon AWS integration Contract Programming
Urgent Amazon Web Services hybrid cloud solutions Contract Development
Progent offers cost-effective online support to assist companies to access Amazon Web Services (AWS) cloud services such as Amazon EC2 for virtual machine hosting, Amazon Simple Storage Service (Amazon S3), and Amazon Glacier. Progent can assist you with every aspect of Amazon AWS migration and troubleshooting including requirements analysis, readiness evaluation, architectural design, testing, configuration, centralized administration, performance tuning, licensing management, disaster recovery solutions, and security and compliance.
Consulting Services VMware vCloud Suite
VMware Site Recovery Manager Compliance Specialists
VMware's market leading Site Recovery Manager (SRM) is an extension to VMware vCenter that lets you define, automate and test a consistent workflow for restoring services quickly after an outage. Site Recovery Manager provides centrally managed and automated disaster recovery, application mobility, plus non-disruptive site migration, failback and site re-protect. Site Recovery Manager also allows non-intrusive testing for disaster recovery, updates and patches and can generate audit reports to confirm complete service recovery, validate SLAs and prove disaster recovery compliance. Progent can provide the support of a VCDX certified VMware Site Recovery Manager consultant to help your organization to design, configure, test and maintain a disaster recovery solution based on VMware SRM.
Windows 2019 Technical Support Services
Microsoft Certified Windows Server 2019 Hybrid Configuration Online Support Services
Progent's Microsoft-certified Windows Server 2019 experts can help your organization to design and carry out an efficient migration to Windows Server 2019 using your current deployment architecture or a cloud-based or hybrid model. Windows Server 2019 offers significant improvements in capacity, performance, manageability, virtualization, security and compliance, hybrid on-prem plus cloud integration, resilience, and container support.
Threat Management Gateway 2010 Remote Consulting
Forefront Threat Management Gateway IT Consulting
Forefront Threat Management Gateway builds on the proven security technologies of Internet Security and Acceleration Server 2006 and provides a centrally managed web gateway that delivers a single-server platform for a variety of security functions including an application and network layer firewall, URL monitoring and filtering, antimalware, intrusion protection, reputation services, VPN control, plus HTTP/HTTPS inspection. Forefront TMG 2010 includes comprehensive web security reporting features, allows customized reporting powered by SQL Server, integrates with Active Directory to simplify policy enforcement, and can be operated as a virtual server to cut expenses and enhance recoverability. Progent's Microsoft engineers can assist your company to plan and execute pilot and production implementations; integrate Microsoft Forefront Threat Management Gateway 2010 with Windows Server 2008 R2, AD, SQL Server, Microsoft Exchange Server, and SharePoint 2010; install Forefront Threat Management Gateway 2010 to operate on a virtual machine with Windows Hyper-V; and deliver continuing support and troubleshooting. Progent's consultants can also assist you to migrate economically to Microsoft Forefront Threat Management Gateway from ISA Server.
System Center 2016 Business Continuity Remote Troubleshooting
After Hours Network Engineer System Center 2016 and Office 365 Integration
Microsoft System Center 2016 delivers major enhancements for managing hybrid cloud networks by offering advanced support for Windows Server 2016, Windows 10 clients; seamless integration of heterogeneous environments that include Linux, Hyper-V and VMware; and better public and private cloud support including closer integration with Intune for iPhone and Google Android smartphone administration plus built-in integration with Microsoft Operations Management Suite (OSM) for cloud-enhanced analytics and reporting. Progent's Microsoft-certified consulting staff can provide advanced online and on-premises expertise for all elements of System Center 2016 including Operations Manager (SCOM), Configuration Manager (SCCM), Virtual Machine Manager (SCVMM), Data Protection Manager, Orchestrator, and Service Manager (SCSM). Progent can help your business to design and configure a new implementation of Microsoft System Center 2016, extend or optimize an existing one, upgrade smoothly from a prior release of System Center, or troubleshoot your System Center solution.
IT Consulting SharePoint Server 2013
SPS 2019 IT Consultants
Progent’s Microsoft-certified consultants can provide companies of all sizes consulting, technical support, and development services for Microsoft SharePoint Server and SharePoint Online. SharePoint is an enterprise collaboration platform that uses web-based technology for efficiently coordinating people, groups and information. Microsoft SharePoint Server provides a central location for your employees or customers to connect to, organize, distribute and manipulate relevant information, files, and software and to communicate with other people. SharePoint allows faster and more intelligent decisions, more effective sharing across groups and more streamlined business practices. Windows SharePoint Services connect employees, customers, teams and projects with the information they’ve developed in a way that makes data convenient to find, retrieve and apply. Progent's certified SharePoint experts can help you to support your existing SharePoint solution or migrate to the latest version of SharePoint.
Microsoft Lync for Mac IT Consulting
SharePoint Server and Mac Network Consultants
Microsoft Mac Office allows Mac users to receive the benefits of the industry's most popular office productivity programs. Progent's Apple-certified Macintosh experts can help you set up Microsoft Office for Macintosh on a mixed-platform environment that incorporates Apple OS X and Windows-powered computers so that Mac users can take advantage of the new capabilities of Microsoft Word, Excel, PowerPoint and Entourage for Mac in order to share information and network resources with co-workers who run Microsoft Windows. Progent's consultants have experience with both Mac and Windows technology and can support networks that mix Apple Macintosh with Microsoft Windows computers with extensive resource sharing, or environments which carefully limit sharing between Mac and Windows users.
Meraki MR66 Access Point Support
Network Engineer Meraki MR62 Access Point
Progent's Cisco-certified wireless networking consultants offer online and onsite consulting and troubleshooting services to help you to design, install, manage, tune, and debug wireless networks that incorporate Cisco's Meraki APs. Progent can also assist your organization to plan and deploy hybrid networks that combine on-premises and cloud-based resources and that deliver easy access, enhanced security and compliance, streamlined management, and dependable performance for all your mobile and desktop endpoints.
Communications device patch management Consulting
Patch management Specialists
Progent's support services for software and firmware patch management offer organizations of any size a flexible and affordable solution for assessing, validating, scheduling, implementing, and documenting software and firmware updates to your servers, endpoints scanners, network infrastructure appliances like switches and Wi-Fi access points, and IoT devices like sensors and robotics.
Service Reports Network Consultant
Service Database Consulting Services
Progent uses a sophisticated support reporting system that stores and formats complete documentation for all billed support activities. Unlike many freelance consultants or local support firms who offer scant documentation or specifics of tasks performed, each service delivered by Progent is accompanied by full documentation. Each Progent consultant has use of the support documentation transmitted by every consultant to each client. The practice of documenting and organizing support activity results in more effective service and avoids a variety of common problems such as when a support client is effectively held hostage to a consultant who refuses to release the keys to the kingdom.
Intune Certification Management Computer Consultant
Security Patch Management Consulting Services
Progent's Intune consultants can assist your company to understand the business value of adopting Intune for configuring and managing your portable computers including laptops, phones, and tablets powered by Windows, Apple iOS, and Android. Progent's Intune consultants can help you to configure policies, plan and deploy test environments to evaluate the benefits of Intune for your network, install Intune across your IT ecosystem, integrate Intune with System Center Configuration Manager for single-console change management, and troubleshoot your Microsoft Intune deployment.
Windows and macOS Consultants
Apple Mac with Windows integration Consulting Services
Progent's service specialists in Apple OS X and Microsoft Windows technology can show you how to combine Mac and Windows computers into cohesive environments with resource sharing and workgroup functionality. Enabling productive co-existence among a variety of servers and workstations powered by Apple Mac OS and Windows requires broad knowledge of and experience with Apple Macintosh and Windows technology. Progent's experience in Microsoft and Macintosh consulting makes it possible to provide expert assistance to businesses that depend on these technologies to keep their competitive advantage. Progent can also help you to integrate Apple's iPhones and iPads to operate with smoothly with your Windows environment.
Design Amazon Marketplace Web Service programming
Amazon Marketplace Web Service development training Programming
Amazon Marketplace Web Service (Amazon MWS) is a library of APIs that allows Amazon sellers to improve the efficiency of their operations by automating crucial sales functions such as listings, orders, payments, fulfillment, and finances. By leveraging Amazon's vast online ecosystem and automating their sales processes, merchants can expand their market, lower their operating costs, accelerate reaction time to customers, and increase their bottom line. Progent's Amazon Marketplace Web Service (Amazon MWS) consultants can collaborate with your development staff and provide programming, workflow integration, project management support, and training to help you cut development time and expedite your ROI.
Small Business Troubleshooting
CISA Certified Security Expert Network Engineer Small Business
If you have a company IT system with 10 to 50 network users, Progent's network outsourcing services save your company from dependence on single freelance service provider while giving you affordable and dependable access to high-quality network support. By providing IT consulting service when you require it, offering advanced knowledge for critical technologies, delivering value-added support such as 24x7 network monitoring, and charging only for support you receive, Progent offers you an economical solution for maximizing the profitability of your small office information system. Progent is the smart way for small businesses to create and support a reliable and safe information network and to have fast access to the skilled support ordinarily available only to enterprises who can afford a sizeable in-house IT organization.
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