Enlarging your telecommuter workforce can have a major impact on IT infrastructure, security/compliance, and company culture. Progent has two decades of experience helping businesses of all sizes to design, configure, manage, optimize, and debug IT networks that incorporate work-from-home employees. Progent can assist your Knoxville company to select the right technologies and adhere to leading practices in creating and maintaining a safe virtual solution for telecommuters that facilitates teamwork and delivers top value. Progent can provide support services ranging from as-needed guidance for helping you past occasional IT roadblocks to comprehensive project management or co-management to help you carry out mission-critical initiatives.

Progent can assist Knoxville, Tennessee organizations to succeed with any facet of creating a high-functioning remote work environment by providing network infrastructure configuration services, VoIP PBX troubleshooting, voice/video conferencing support, collaboration platform customization and training, cloud connectivity, helpdesk services, security monitoring, data protection solutions, and centralized management.

Video Conferencing for Remote Workers
A broad selection of voice/video conferencing products from leading technology companies enable virtual discussions, video conferencing, chat, and screen/content sharing for both onsite users and at-home workers. Many organizations use a mix of conferencing products to accommodate their different partners and customers. Progent can help you to manage your existing voice/video conferencing ecosystem and optimize the experience of your at-home employees.

  • Skype for Business is Microsoft's popular communications product that enables real-time presence, instant messaging, voice and video conferencing plus the seamless integration of these capabilities within Office desktop and Microsoft 365 productivity software such as PowerPoint, Word, and Excel. Progent offers the expertise of Microsoft-certified specialists who can assist you to set up and manage Skype for Business clients to support your at-home employees. To learn more about Progent's consulting services for Skype for Business, visit Skype for Business consulting services.
  • FaceTime is Apple's multiuser video calling platform for compatible iOS and macOS computers and smartphones. FaceTime works over Wi-Fi or cellular Internet connections. Newer versions of FaceTime support as many as 32 concurrent users for video sessions. To learn more about Progent's support services for Apple FaceTime, visit Progent's FaceTime configuration expertise.
  • Webex Meeting Center provides remote conferencing for most desktop or mobile devices. Offered via Cisco's Webex Cloud platform, Webex services include sharing granular content or computer screens, presentations that embed rich media including Microsoft PowerPoint, session capture, plus revision and playback for training. To learn more about Progent's support expertise for Webex and for additional video conferencing products from Cisco, visit Progent's Webex Meeting Center support services.
  • Teams is Microsoft's next-generation replacement for Skype for Business. Teams acts as a hub for conferencing, contacts, and content with features that include IP voice and video calling, persistent threaded chat, plus data sharing. To learn more about Progent's consulting expertise for Microsoft Teams and for additional Microsoft 365 apps, refer to Progent's Microsoft Teams consulting services.
  • Additional Conferencing Apps supported by Progent's conferencing experts include Google Meet, Amazon Chime, Zoom, and Slack. Progent can provide configuration and troubleshooting services for these conferencing platforms and assist you to optimize your network infrastructure to run them.

Contact Progent for Remote Workforce Support Services
To get in touch with Progent about building and managing an efficient telecommuter environment for your Knoxville, Tennessee company, phone 1-800-993-9400 or visit Contact Progent.



An index of content::

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  • Microsoft Virtual Server Administration Engineers
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    Microsoft Virtual Server 2005, hosted on the Microsoft Windows Server platform and powered by technology first developed by Connectix, delivers the performance needed to accomplish server consolidation, software upgrade, and server isolation tasks through virtualization techniques in an enterprise-ready computing network with advanced scalability, manageability, and fault tolerance. Microsoft has targeted Virtual Server 2005 at businesses wishing to improve operational efficiency in software programming and testing, upgrading from outdated line-of-business applications, and server consolidation. Progent's professional Virtual Server experts can assist your IT staff to assess and integrate MS Virtual Server.

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    Our Experts Group offers support in key areas including Apple OS networking and applications; Expertise for Linux-based, UNIX-powered, and Sun Solaris environments; MRP, Enterprise Resource Planning, or Customer Relationship Management customization; Strategic and vertical program help; Chief Information Officer, management information analyst, and project management services; Custom program development and deployment; Web site, eCommerce, Electronic Data Interchange, and customer portal development and integration; Database management and efficiency consulting; Business information consulting; and Telecommunications systems support.

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  • Top Barracuda Networks F18B Series Firewalls Security Auditor Top Rated Barracuda Networks F18B Series Firewalls Network Security Auditing
  • Top Hornetsecurity Altaro VM Backup Replication Help and Support Altaro VM Backup Testing Professionals
  • At Home Workers Consulting near me in Knoxville - Video Conferencing Technology Consulting and Support Services Knox County Tennessee
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    Progent can help you design, configure, manage, monitor, and troubleshoot an efficient Wi-Fi network architecture, select sensible technology, and integrate wireless access points, wireless bridges, antennas, wireless controllers, and various wireless accessories. Progent can also show you how to build a complete wireless system security plan that is well integrated with the security strategy for your overall corporate network.

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    Altaro VM Backup software from Hornetsecurity offers small businesses a reliable and affordable platform for backing up and recovering Hyper-V and VMware-based VMs. Altaro VM Backup can be deployed in local, offsite, distributed, and cloud environments and also supports low-cost backup to Microsoft Azure storage. Altaro VM Backup defends against ransomware attacks by leveraging Immutable Cloud Storage. This produces tamper-proof data that cannot be modified by any user including root users. Progent is a certified Hornetsecurity/Altaro partner and can provide a broad array of remote or on-premises consulting services to help you to design, deploy, manage and troubleshoot a comprehensive backup and disaster recovery solution based on Altaro VM Backup. With ProSight Data Protection Services Altaro VM Backup, Progent offers a managed backup/recovery service based on Altaro VM Backup.

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    Progent uses an enterprise-class service reporting system that records and formats complete documentation for all billed services. Unlike some freelance consultants or small support firms who offer minimal documentation or specifics of tasks done, each service delivered by Progent is tracked by full documentation. Every Progent staff member has access to the service reports sent by every consultant to every customer. The practice of detailing and organizing service records allows more efficient support and eliminates a slew of common problems such as when a service customer is effectively held captive to a consultant who refuses to release vital service information.

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    Progent's Wireless Consulting Services offer a fast, economical option for businesses of all sizes to deploy, manage and repair the latest wireless network solutions. For 802.11n and the latest 802.11ac Wi-Fi environments, Progent can show you how to design and deploy hardware like Cisco's Aironet and Meraki access points and wireless network controllers. For mobile email and online applications, Progent supports Apple iPhones, Apple iPads, Google Androids, and Windows smartphones and tablets.

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    Progent's Wi-Fi site survey and predictive modeling make it easy to design, implement and debug a Wi-Fi network customized for your facilities, offering your business a wireless solution that delivers the coverage, speed, density, QoS, security, and roaming ability your business needs. Wireless survey services from Progent include online predictive analysis for designing a Wi-Fi LAN and on-premises survey services for validating, tuning, and troubleshooting a functioning wireless LAN.


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