Enlarging your remote workforce may have a major impact on IT architecture, cybersecurity, and company culture. Progent has two decades of background assisting businesses of all sizes to design, deploy, manage, optimize, and troubleshoot IT networks that support work-from-home employees. Progent can assist your Mexico City company to select the appropriate tools and adhere to best practices in creating and maintaining a safe virtual office solution for telecommuters that promotes teamwork and returns top value. Progent can provide support services ranging from as-needed expertise for helping you past occasional technical bottlenecks to comprehensive project management to help you successfully complete business-critical initiatives.

Progent's consultants can help Mexico City, México businesses to with any aspect of building a high-functioning remote work ecosystem by delivering network infrastructure design and configuration services, IP voice expertise, video conferencing support, collaboration platform selection and deployment, public cloud connectivity, Call Desk services, security monitoring, backup/restore solutions, and unified management.

Video Conferencing for Remote Workers
A broad range of voice/video conferencing products from leading technology companies support online discussions, video and voice conferencing, chat sessions, and screen sharing for both local workers and at-home workers. Many organizations use a mix of conferencing products to meet the needs of their different partners and customers. Progent's communications experts can help your organization to maintain your existing voice/video conferencing environment and optimize the engagement of your remote workforce.

  • Skype for Business is Microsoft's leading communications product that enables presence, IM, voice and video calling and conferencing plus the seamless integration of these capabilities within Office desktop and Microsoft 365 productivity software including PowerPoint, Word, and Excel. Progent can provide the skills of Microsoft-certified consultants who can assist you to deploy and maintain Skype for Business client software to support your at-home employees. To learn more about Progent's consulting services for Skype for Business, see Skype for Business consulting services.
  • FaceTime is Apple's multiuser video calling platform for compatible iOS, iPadOS, iPod and macOS devices. FaceTime works on Wi-Fi or cellular Internet connections. Newer versions of FaceTime support as many as 32 concurrent users for video sessions. For details about Progent's consulting expertise for Apple FaceTime, see Progent's FaceTime configuration expertise.
  • Webex Meeting Center provides remote conferencing for virtually all computing devices. Offered through Cisco's Webex Cloud platform, Webex capabilities include sharing discrete content or computer screens, presentations that embed rich media including Microsoft PowerPoint, network-based recording, plus editing and playback for future reference. For details about Progent's support services for Webex as well as for other video conferencing products from Cisco, visit Progent's Webex Meeting Center support services.
  • Teams is Microsoft's next-generation replacement for Skype for Business. Teams acts as a portal for conferencing, contacts, and content with features such as video calling, persistent chat, plus data sharing. For details about Progent's consulting services for Microsoft Teams and for other Microsoft 365 products, refer to Progent's Microsoft Teams consulting services.
  • Additional Conferencing Apps supported by Progent's conferencing experts include Google Meet, Amazon Chime, Zoom, and Slack. Progent can deliver integration and debugging services for these conferencing platforms and help your business to optimize your network infrastructure to run them.

Contact Progent for Telecommuter Support Services
To contact Progent about building and managing a productive telecommuter environment for your Mexico City, México company, call 1-800-993-9400 or visit Contact Progent.

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