Expanding your remote workforce can have a major effect on network infrastructure, security, and corporate processes. Progent has 20 years of background assisting SMBs to design, configure, manage, tune, and debug IT environments that incorporate at-home workers. Progent can assist your Mexico City company to pick the appropriate technologies and follow best practices in creating and maintaining a safe virtual office solution for teleworkers that promotes teamwork and returns maximum business value. Progent offers support services ranging from as-needed expertise for helping you over occasional IT roadblocks to comprehensive project management or co-management to help you carry out business-critical initiatives.

Progent's consultants can assist Mexico City, México businesses to succeed with any facet of building a high-performing work-at-home ecosystem by delivering infrastructure design and configuration services, VoIP PBX expertise, voice/video conferencing integration, collaboration platform selection and deployment, cloud integration, Call Desk outsourcing, security monitoring, backup/restore solutions, and centralized management.

Video Conferencing for Telecommuters
A broad range of video conferencing platforms from major vendors enable virtual meetings, video and voice conferencing, chat sessions, and screen sharing for both local workers and at-home workers. Many organizations utilize multiple products to accommodate their different partners and customers. Progent's communications experts can assist you to manage your existing voice/video conferencing environment and enhance the productivity of your remote workforce.

  • Skype for Business is Microsoft's leading unified communications platform that enables presence, IM, voice and video calling and conferencing plus the seamless integration of these functions within Office desktop and Microsoft 365 applications including PowerPoint, Word, Excel and Outlook. Progent offers the expertise of Microsoft-certified specialists who can assist you to deploy and manage Skype for Business client software to support your at-home employees. To learn more about Progent's support services for Skype for Business, refer to Skype for Business integration experts.
  • FaceTime is Apple's group video phone platform for iOS, iPadOS, iPod and Mac computers and smartphones. FaceTime works over Wi-Fi or cellular Internet connections. Later versions of FaceTime allow up to 32 simultaneous users for video sessions. To learn more about Progent's support expertise for FaceTime, visit Progent's FaceTime configuration expertise.
  • Webex Meeting Center supports online conferencing for virtually all computing devices. Delivered via Cisco's Webex Cloud, Webex services include sharing discrete content or screens, presentations that incorporate rich media including Microsoft PowerPoint and Flash videos, session capture, plus editing and playback for training. For details about Progent's support services for Webex as well as for additional video conferencing products from Cisco, visit Progent's Webex Meeting Center support services.
  • Teams is Microsoft's next-generation replacement for Skype for Business. Teams acts as a portal for conversations, contacts, and content with features that include video calling, persistent threaded chat, plus data sharing. To learn more about Progent's support services for Teams as well as for additional Microsoft 365 apps, visit Progent's Microsoft Teams consulting services.
  • Additional Voice/Video Conferencing Platforms supported by Progent include Google Meet, Amazon Chime, Zoom, and Slack. Progent can deliver integration and troubleshooting services for these products and help you to optimize your WAN infrastructure to host them.

Contact Progent for Telecommuter Expertise
To get in touch with Progent about creating and maintaining an efficient work-from-home environment for your Mexico City, México organization, call 1-800-993-9400 or go to Contact Progent.



An index of content::

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    Progent's ProSight Email Guard solution uses the services and infrastructure of leading information security vendors to provide web-based control and comprehensive security for your inbound and outbound email. The powerful structure of Progent's Email Guard integrates a Cloud Protection Layer with a local security gateway appliance to provide advanced defense against spam, viruses, Dos Attacks, Directory Harvest Attacks, and other email-borne threats. The cloud filter serves as a preliminary barricade and blocks the vast majority of unwanted email from making it to your security perimeter. This reduces your vulnerability to inbound attacks and saves system bandwidth and storage. ProSight Email Guard's onsite security gateway device provides a further layer of inspection for inbound email. For outgoing email, the onsite security gateway provides AV and anti-spam protection, policy-based Data Loss Prevention, and encryption. The on-premises security gateway can also help Exchange Server to monitor and protect internal email traffic that stays inside your corporate firewall.

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    Exchange 2013 includes major enhancements to the functionality of its predecessor Microsoft Exchange Server 2010 and delivers important innovations as well as a redesigned architecture. These improvements favorably impact key areas including manageability, availability, security and compliance, operational costs, teamwork, scalability, throughput, compatibility, and productivity. Progent's certified Exchange 2013 consulting experts can help you understand the potential business benefits of migrating to Microsoft Exchange Server 2013, design an efficient test and deployment plan, and educate your IT team to manage your Exchange 2013 solution. Progent can also provide ongoing remote consulting and management for Microsoft Exchange 2013.

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    Progent's Microsoft-certified ISA Server consulting experts have broad experience creating corporate security solutions for information systems with multiple locations, remote workers, and mission-critical web-based applications. A Progent ISA 2004 Firewall consultant is ready to help your small or mid-size company plan and implement an installation of ISA Server 2004 that supports your IT security needs without limiting your productivity.

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    Progent can give you access to application developers who can customize your Microsoft Dynamics ERP, MRP, and financial system packages to meet your particular business needs. Progent's Microsoft-certified consultants offer experience in Microsoft Dynamics Microsoft Axapta, Microsoft NAV Business Management Software, Microsoft Solomon, and Microsoft Retail Management System. Progent also offers expert e-Commerce integration services for safe, corporate-wide information sharing as well as integration with Customer Relationship Management programs.

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    The clustering technology built into the Datacenter and Enterprise versions of Windows Server 2008 is radically redesigned to simplify the installation, setup, and administration of server clusters that offer improved levels of network availability, security, performance, and flexibility. New or enhanced features include automated cluster Validation, easier setup and deployment, improved cluster management, redesigned cluster architecture for increased availability, hardened security and quorum models, minimization of failure points, greater disk and memory capacity, and enhancements for geographically dispersed clusters. Progent's clustered server consultants can assist you assess the advantages of failover clusters, design and implement a deployment, educate your IT personnel to manage your failover clusters, provide continuing consulting and support services, and produce and test a workplace recovery plan.

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    Infor CloudSuite Industrial, formerly known as SyteLine, is an ERP solution that incorporates more than 25 years of background assisting manufacturing, distribution and service organizations to manage complicated supply chains and streamline key business processes to get products to market quickly and meet customer schedules consistently. Progent offers the expertise of an ERP specialist with more than two decades of background with the Infor CloudSuite Industrial/SyteLine platform. Progent can provide remote or onsite consulting that can range from occasional advice to end-to-end solution planning and project management. Sample consulting services offered by Progent for Infor CloudSuite Industrial include installation, migration, business analysis, application development, Configure/Price/ Quote, web site integration, debugging, data conversion, Amazon AWS integration, disaster recovery planning, and DBA services.

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    Progent can assist small and mid-size organizations to set up collaborative software to permit their at-home workers to benefit from positive interaction with fellow workers and clients.

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    Progent can deliver a wide array of low-cost online and onsite consulting services to assist you to configure, manage, and troubleshoot desktops and mobile devices based on Microsoft Windows, Apple macOS/OS X, iOS, Google Android, or Linux.

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    Progent can help organizations of any size to adhere to leading practices to set up SCVMM 2012 hosts, fabric, storage, and library resources; design, deploy, and manage private clouds, virtual machines, and services in SCVMM 2012; and integrate SCVMM 2012 with SCOM 2012 for comprehensive monitoring and reporting. Progent can assist you to move from an older version of System Center Virtual Machine Manager or from a third-party virtualization management system, and Progent can assist you to enhance and troubleshoot your existing SCVMM 2012 ecosystem to make sure you realize maximum business value.

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  • Specialist Virtualization
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    By using virtual server technology, businesses are able to operate many virtual servers on one actual server. Virtualization technology enables companies to gain all the benefits of server isolation, but without the expense that goes with buying additional server hardware. Virtual servers are the critical technology for private clouds, which offer major advantages such as reducing the costs of capital equipment, datacenter facilities, and administration while enhancing data security, system reliability, and recoverability. Other key server management options are server monitoring utilities, Windows Server Update Services, and remote system management cards. Progent's certified server management experts can help you in all areas of server virtualization and administration to enable your business to contain costs and save time.

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    Progent's Windows Server 2019 disaster recovery preparedness consultants can assist you to design a DR/BC system based on Microsoft's advanced Failover Clustering tools including Cluster Sets, Storage Replica, Storage Spaces Direct, VM Load Balancing, and Cloud Witness.

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  • Lync Server 2013 Instant Messaging Specialists
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    Lync 2010 supports Instant Messaging, Presence, audio and video conferencing, desktop collaboration, and both VoIP and public switched telephone network (PSTN) voice communication. Microsoft Lync Server 2010 can extend the functionality of Exchange, SharePoint and Office desktop or cloud-based Microsoft 365 and streamlines administration via integration with Active Directory. Lync can also cut expenses by doing away with VoIP equipment and subscription fees, PBX systems, or conventional teleconferencing solutions. Progent's Microsoft-certified unified communications consultants can provide online and onsite support services to assist your company to manage and repair your current Lync Server 2010 deployment or assess the advantages of upgrading from Lync Server 2010 to Skype for Business, which is the new release of the product family. Progent can also assist your organization to design and execute an efficient Skype for Business migration.

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    Progent can help companies of all sizes to move all or part of their computing infrastructure to Microsoft Azure. This can simplify IT administration and lower equipment investments. Microsoft Azure offers a wealth of public cloud services and Progent can assist you to evaluate the advantages and restrictions of different cloud networking architectures you can use with Azure. Progent can show you how to administer cloud-based or hybrid cloud and local apps and network infrastructure and ensure that you sidestep the typical errors small companies make when moving to the cloud. Progent can help you to configure cloud servers on Azure Virtual Machines, utilize VHD storage with Azure Storage, handle authentication with Azure Active Directory, and create transparent backup services with Azure Backup. Progent can also assist you to configure firewalls and VPN connections and to integrate Apple iOS devices and Android handhelds.


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