Enlarging your remote workforce may have a major impact on network infrastructure, security/compliance, and company culture. Progent has 20 years of experience assisting SMBs to plan, configure, administer, optimize, and debug IT environments that support at-home workers. Progent can help your Mexico City organization to select the right technologies and follow best practices in building and maintaining a secure virtual office solution for telecommuters that promotes collaboration and delivers maximum value. Progent can provide support services that go from on demand expertise for helping you over occasional IT bottlenecks to comprehensive project management to help you successfully complete mission-critical tasks.

Progent's consultants can help Mexico City, México businesses to succeed with any facet of building a high-performing work-from-home environment by delivering infrastructure design and configuration services, VoIP PBX expertise, video conferencing support, collaboration platform customization and training, public cloud integration, Help Desk augmentation, security monitoring, backup/restore solutions, and centralized management.

Voice/Video Conferencing for Teleworkers
A wide range of voice/video conferencing platforms from major vendors support virtual meetings, video and voice conferencing, chat, and screen/content sharing for both local workers and telecommuters. Many organizations use multiple conferencing products to accommodate their different partners and customers. Progent's communications experts can assist you to maintain your current conferencing environment and optimize the productivity of your remote employees.

  • Skype for Business is Microsoft's popular unified communications product that supports real-time presence, IM, voice and video calling and conferencing plus the transparent integration of these capabilities within Office desktop and Microsoft 365 applications including PowerPoint, Word, and Excel. Progent offers the skills of Microsoft-certified specialists who can help you to configure and manage Skype for Business client software to accommodate your remote employees. To learn more about Progent's consulting expertise for Skype for Business, visit Skype for Business integration services.
  • FaceTime is Apple's multiuser video phone app for compatible iOS and Mac devices. FaceTime works over Wi-Fi or cellular Internet connections. Newer editions of FaceTime allow as many as 32 concurrent users for voice/video sessions. For details about Progent's consulting services for Apple FaceTime, visit Progent's FaceTime configuration expertise.
  • Webex Meeting Center provides remote conferencing for most computing devices. Delivered through Cisco's Webex Cloud platform, Webex capabilities include sharing discrete content or computer screens, presentations that incorporate rich media including Microsoft PowerPoint, session recording, plus revision and playback for future reference and training. To learn more about Progent's consulting services for Webex as well as for other IP video solutions from Cisco, refer to Progent's Webex Meeting Center support services.
  • Teams is Microsoft's follow-up for Skype for Business. Teams acts as a hub for conversations, contacts, and content with features that include voice/video conferencing, persistent chat, plus data sharing. For details about Progent's support expertise for Teams as well as for other Microsoft 365 apps, visit Progent's Microsoft Teams consulting services.
  • Additional Voice/Video Conferencing Platforms supported by Progent's conferencing experts include Google Meet, Amazon Chime, Zoom, and Slack. Progent can deliver integration and debugging expertise for these conferencing platforms and assist you to optimize your network architecture to run them.

Contact Progent for Remote Workforce Expertise
To contact Progent about building and maintaining a productive telecommuter environment for your Mexico City, México organization, call 1-800-993-9400 or refer to Contact Progent.



An index of content::

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    Progent's Cisco-authorized network experts can help you create an economical, 24x7 Internet configuration solution that can achieve 24x7 Internet access through a broad range of fault tolerant Internet access products and services including high availability BGP, transparent fail-over, and redundant Internet Service Providers. Progent offers Cisco Certified Internetwork Expert engineers to help you apply the latest techniques for 24x7 Internet connectivity to implement a cost-effective, completely redundant Internet interface with automatic failover and other features to deliver non-stop Internet availability.

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    Progent's Mac networking consultants can assist you with a broad range of system infrastructure areas including network architecture, remote and mobile access, internetwork compatibility, protection, and emerging technologies including VoIP and fast wireless networking. For business networks based exclusively on Apple Mac OS X or for systems incorporating a combination of Mac, Linux/UNIX and Windows powered servers and desktops, Progent has the experience and size to deal with the challenge of designing, integrating, and supporting a network architecture that is reliable, secure, efficient and supportive of your corporate objectives. Progent can show you how to configure Apple’s Xserve enterprise servers, Xserve RAID fault-tolerant storage systems, and Xsan SAN solution. Progent can also provide certified experts to support Cisco routers and switches.

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    Progent’s National Support Center provides national remote help for Windows and Cisco-based small business information networks. Progent's Microsoft and Cisco-Premier service experts provide telephone help and remote secure network access to isolate and repair technical problems quickly and affordably. The scope of technical experience represented by Progent's staff of country-wide support engineers makes it possible to escalate even the most difficult problems to appropriate experts as needed.

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    Progent’s ProSight WAN Watch is a network infrastructure monitoring and management service that makes it simple and inexpensive for smaller businesses to map, track, reconfigure and troubleshoot their networking hardware like switches, firewalls, and load balancers plus servers, printers, endpoints and other networked devices. Incorporating state-of-the-art Remote Monitoring and Management (RMM) technology, ProSight WAN Watch ensures that network diagrams are kept current, captures and manages the configuration information of virtually all devices on your network, monitors performance, and sends notices when issues are discovered. By automating time-consuming network management processes, ProSight WAN Watch can knock hours off ordinary tasks like network mapping, expanding your network, locating devices that need important software patches, or resolving performance bottlenecks.

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    Progent's Microsoft-certified consulting experts have over 10 years of experience planning, deploying, optimizing and repairing SCOM environments and can provide companies of all sizes advanced online or on-premises consulting support for System Center 2012 Operations Manager. Progent can help you to design an architecture for SCOM 2012 servers that delivers the performance and availability needed to watch over your datacenter efficiently, whether your datacenters are onsite, cloud-based, or a mixed environment. Progent can also assist you to import and customize SCOM 2012 management packs based on industry best practices for tracking network fabric as well as Microsoft and third-party apps and services. In addition, Progent can deliver fast remote or onsite technical support to help you to remediate critical issues detected by Microsoft SCOM 2012.

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