Expanding your at-home workforce may have a major impact on network architecture, security, and corporate processes. Progent has 20 years of experience assisting SMBs to design, configure, manage, tune, and debug IT environments that incorporate a remote workforce. Progent can help your Mexico City organization to pick the right technologies and adhere to best practices in building and operating a safe virtual office solution for telecommuters that facilitates collaboration and delivers maximum value. Progent can provide services ranging from as-needed expertise for getting you past challenging technical bottlenecks to comprehensive project management or co-management to help you successfully complete business-critical initiatives.

Progent can assist Mexico City, México organizations to succeed with any aspect of creating a high-functioning telecommuting ecosystem by delivering network infrastructure design and configuration services, IP voice troubleshooting, video conferencing support, collaboration platform selection and deployment, cloud connectivity, Help Desk services, cybersecurity, data protection solutions, and unified management.

Video Conferencing for At-Home Workers
A wide selection of voice/video conferencing products from leading vendors enable virtual meetings, video and voice conferencing, chat, and content sharing for both onsite users and at-home workers. Many companies utilize a mix of conferencing products to meet the needs of their different partners and customers. Progent's communications experts can help your organization to maintain your current voice/video conferencing environment and optimize the productivity of your remote workforce.

  • Skype for Business is Microsoft's popular unified communications platform that enables real-time presence, instant messaging, voice and video conferencing plus the transparent integration of these functions within Office desktop and Microsoft 365 applications such as PowerPoint, Word, Excel and Outlook. Progent can provide the skills of Microsoft-certified specialists who can assist you to deploy and maintain Skype for Business clients to accommodate your remote employees. For details about Progent's support expertise for Skype for Business, refer to Skype for Business consulting experts.
  • FaceTime is Apple's group video phone app for compatible iOS and Mac devices. FaceTime works on Wi-Fi or cellular Internet connections. Current editions of FaceTime support as many as 32 simultaneous users for video calls. To learn more about Progent's consulting services for FaceTime, refer to Progent's FaceTime configuration expertise.
  • Webex Meeting Center supports remote conferencing for virtually all computing devices. Delivered via Cisco's Webex Cloud, Webex capabilities include sharing discrete content or screens, presentations that embed rich media such as Microsoft PowerPoint and Flash videos, session recording, plus editing and playback for training. For details about Progent's support expertise for Cisco Webex as well as for additional video conferencing products from Cisco, visit Progent's Webex Meeting Center support services.
  • Teams is Microsoft's next-generation replacement for Skype for Business. Teams provides a hub for conversations, contacts, and content with features that include voice/video calling, persistent chat, plus data sharing. To learn more about Progent's consulting expertise for Teams as well as for other Microsoft 365 products, visit Progent's Microsoft Teams consulting services.
  • Other Voice/Video Conferencing Platforms supported by Progent's conferencing experts include Google Meet, Amazon Chime, Zoom, and Slack. Progent can deliver configuration and debugging expertise for these conferencing platforms and assist your business to tune your network architecture to run them.

Contact Progent for Telecommuter Support Services
To contact Progent about building and managing an efficient work-from-home environment for your Mexico City, México company, phone 1-800-993-9400 or visit Contact Progent.

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  • Internal Security Inventory Professional
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    Progent provides small businesses a pair of low-cost network security evaluation scanning packages that provide, at a preset price, remotely administered inventory scans of your security profile which are evaluated by expert security engineers who interpret the data collected by the scan, deliver unbiased summaries of your current security vulnerability, and offer suggestions for improvements. Progent offers two complementary network security evaluation packages for external and internal security scanning that are priced to fit the budgetary realities of small companies while providing enterprise-quality assessments of your IT network's vulnerability to attack.

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    ProSight LAN Watch is Progent's server and desktop monitoring service that uses advanced remote monitoring and management (RMM) techniques to help keep your network running efficiently by checking the state of critical assets that drive your IT network. When ProSight LAN Watch detects a problem, an alarm is sent automatically to your designated IT personnel and your assigned Progent consultant so all potential problems can be resolved before they have a chance to impact your business.

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    Progent can help small and medium-size businesses to configure and debug conferencing solutions to enable their remote workforce to interact effectively with fellow workers and clients.

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    Progent's CISM-certified security staff can help you secure your Mac network through expert support offerings including performing security audits, recovery from virus and worm penetrations, setting up firewalls, integrating safe remote and mobile connectivity, installing automated software for protection against viruses, spam, and directory harvest attacks, and creating a comprehensive security strategy adapted for the particular goals of your business information system.

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    Progent offers the support of a certified VMware VCDX expert to help your organization plan, deploy, administer and repair VMware vSphere-powered virtualization ecosystem for on-premises datacenters, cloud environments, or hybrid cloud deployments. Progent can provide world-class knowledge for deploying and configuring VMware Site Recovery Manager and VMware's NSX network virtualization platform for disaster recovery. Progent has extensive understanding of VMware vCloud Director, vRealize Automation, vRO and vCloud used for administering private and hybrid cloud environments that provide high uptime, fault tolerance, and application mobility.

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    Progent offers cost-effective online support for all releases of Office Access including desktop and browser-based versions and can provide expert help for Access application programming, database migration, performance tuning, BI reporting, and troubleshooting. Progent also can provide custom webinar classes for Office Access programming and DBA services.

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    Progent's computer outsourcing services for small businesses include designing 2003 Server, Microsoft .NET Server, and BackOffice environments, managing upgrades to Windows XP, Windows 2003 Server, Active Directory, and Exchange Server 2003, Help Desk services, remote and on-site repair, resolving stubborn IT problems, and creating a company-wide security plan. Progent can show you how to enhance system availability and throughput via non-stop technologies, redundant network topology, and proactive server monitoring. Progent also provides project management assistance for major upgrades and can assist with needs assessment, product identification, bill of materials production, sourcing selection, purchasing logistics, and complete documentation. Progent's computer outsourcing help also features training for office productivity programs such as Office XP.

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  • Technical Support Gentoo Linux, Sun Solaris, UNIX Consultants Mandrake Linux, Sun Solaris, UNIX Ciudad de México, Cuauhtémoc
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  • Top Rated Azure Stack integration Services After Hours Microsoft Azure enterprise hybrid cloud solutions Consultant
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    The experience of Progent's certified Microsoft Windows Server 2003 consultants, with an average of more than 10 years of support in Microsoft integration, ensures you success in identifying the version and configuration of Windows 2003 Server that matches best with your business strategy. Progent can also assist you with planning, deploying, administering and supporting powerful IT solutions powered by Microsoft Windows Server 2003, and can assist your upgrade from Windows 2000 or Microsoft Windows NT.

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  • Benefits for Microsoft Consultant Job Opportunities
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    Progent's compensation structure is based on revenue sharing, so just like being an independent contractor, your income is entirely tied to your work effort. Some of our consultants focus on lifestyle issues and choose to consult at an easy pace, using our flexible schedule to pursue individual enthusiasms such as hiking, car racing, skiing, surfing, vacations, or spending private time with family and acquaintances. Other consultants use the chance to earn big bucks through hard work and extended days. Progent fully encourages both ends of the spectrum plus any point in the middle.

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    Microsoft Lync Server 2010 provides IM, Presence, audio and video conferencing, desktop collaboration, as well as VoIP and traditional PSTN telephony. Lync Server 2010 can enhance the capability of Microsoft Exchange Server, SharePoint Server and Office desktop or Microsoft 365 and simplify management through integration with Active Directory. Lync 2010 can also reduce expenses by doing away with VoIP hardware and subscription services, PBX gear, or conventional video conferencing solutions. Progent's Microsoft-certified IM and Presence consultants offer online and onsite support to help you to manage and repair your existing Lync Server 2010 deployment or assess the advantages of upgrading from Lync Server 2010 to Skype for Business, which is Microsoft's renamed and revamped release of the product. Progent can also assist you to design and execute a smooth Skype for Business upgrade.

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    Progent's Ekahau-certified Wi-Fi experts can assist your business to design, implement, optimize, manage and debug a Wi-Fi solution adapted to your building. Progent offers remote or onsite expertise for Ekahau Pro for predictive Wi-Fi planning and Ekahau Sidekick for onsite RF analysis.

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    Progent's software experts have worked for 20 years with .NET tools and the Visual Studio development environment and are able to build or enhance .NET apps quickly and at low cost.

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  • Les Kent has a 35-year history of successful technology integration, business administration, marketing, and operations. He has demonstrated a talent for developing sophisticated IT solutions during his time as as a system designer, application developer, project manager, deployment consultant, and problem solver for small businesses, start-ups, and global corporations.

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    Progent can assist small and mid-size companies to implement collaboration applications to make it easy for their remote workforce to benefit from productive teamwork with fellow workers and clients.

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