Expanding your at-home workforce can have a significant effect on IT architecture, security, and corporate workflows. Progent has two decades of background assisting SMBs to design, configure, manage, tune, and debug IT environments that support work-from-home employees. Progent can help your Midland organization to pick the right tools and adhere to best practices in creating and operating a secure virtual office solution for telecommuters that promotes teamwork and returns maximum value. Progent can provide support services ranging from on demand expertise for helping you over occasional technical bottlenecks to full project management or co-management to help you carry out mission-critical initiatives.

Progent can assist Midland, Texas companies to succeed with any aspect of building a high-functioning work-at-home environment by providing network infrastructure design and configuration services, IP voice expertise, video conferencing support, collaboration platform customization and training, cloud connectivity, helpdesk outsourcing, cybersecurity, data protection solutions, and unified management.

Voice/Video Conferencing for At-Home Workers
A broad range of voice/video conferencing platforms from leading vendors support online meetings, video conferencing, chat sessions, and screen/content sharing for both local workers and at-home workers. Many organizations use a mix of conferencing products to accommodate their various partners and customers. Progent can assist your organization to maintain your current conferencing ecosystem and enhance the productivity of your at-home employees.

  • Skype for Business is Microsoft's popular communications product that supports presence, IM, audio and video conferencing plus the seamless integration of these functions within Office desktop and Microsoft 365 productivity software including PowerPoint, Word, Excel and Outlook. Progent offers the expertise of Microsoft-certified consultants who can assist you to set up and manage Skype for Business client software to accommodate your remote employees. For details about Progent's consulting expertise for Skype for Business, see Skype for Business consulting services.
  • FaceTime is Apple's multiuser video phone platform for compatible iOS and Mac devices. FaceTime works over Wi-Fi or cellular Internet connections. Current versions of FaceTime allow as many as 32 simultaneous users for voice/video calls. For details about Progent's support expertise for FaceTime, refer to Progent's FaceTime configuration expertise.
  • Webex Meeting Center supports remote conferencing for most computing devices. Delivered via Cisco's Webex Cloud, Webex capabilities include sharing discrete content or screens, presentations that embed rich media such as Microsoft PowerPoint, network-based recording, plus editing and playback for future reference. For details about Progent's consulting services for Webex as well as for other video conferencing solutions from Cisco, visit Progent's Webex Meeting Center support services.
  • Teams is Microsoft's follow-up for Skype for Business. Teams acts as a portal for conferencing, contacts, and information with features that include voice/video calling, persistent threaded chat, plus data sharing. For details about Progent's consulting services for Teams and for other Office 365 apps, see Progent's Microsoft Teams consulting services.
  • Additional Conferencing Platforms supported by Progent's conferencing experts include Google Meet, Amazon Chime, Zoom, and Slack. Progent can deliver integration and troubleshooting services for these conferencing platforms and help you to optimize your network architecture to host them.

Contact Progent for Remote Workforce Support Services
To get in touch with Progent about creating and managing an efficient telecommuter environment for your Midland, Texas organization, phone 1-800-993-9400 or refer to Contact Progent.

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    Progent's Microsoft-certified consultants can help you to evaluate the business value of Windows Server 2012 R2 for your company, develop pilot systems and rollout strategies, tune your infrastructure for local, multi-site, private or public cloud-based, and hybrid environments, educate your IT support team, develop an enterprise-wide security strategy, automate network management, help with creating applications, and build and test a disaster recovery/business continuity plan.

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    Microsoft Small Business Server is a low-cost suite of essential servers that provides the foundation for a powerful but manageable information. The inter-connectivity requirements of the Microsoft .NET functions included with Small Business Server calls for an IT expert with real-world background and extensive knowledge in planning and building cohesive end-to-end business technology systems. Progent's Microsoft-certified consultants have broad backgrounds with the technologies incorporated in Microsoft SBS 2011 and SBS 2008. This expertise assures you success in deploying, managing, and troubleshooting network solutions powered by the Microsoft SBS line of servers and programs.

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    Progent's team of application experts can provide in-depth consulting, software development, integration assistance, and webinar training for leading business applications covering key areas including ERP, financials, management reporting, web application design, and the Microsoft Office family of business productivity software. As a Microsoft Partner with decades of experience providing advanced consulting and troubleshooting support remotely, Progent can help small businesses throughout the U.S. to save the lost productivity and fees associated with travel and on-premises activity without compromising the effectiveness of consulting support.

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    Progent's Microsoft engineers can provide advanced support in implementing, using and debugging all versions of Project Server and can provide a broad range of affordable online support services following industry best practices to help organizations of all sizes to get all the advantages of this leading project management solution. Services available from Progent include system design, software configuration and migration, setting up safe file and status sharing among local and offsite users, network infrastructure optimization, and specialized webinar training.

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    Progent's CISM-certified security staff can show you how to protect your Mac network through expert services such as performing security audits, recovery from virus and worm penetrations, configuring firewalls, integrating safe off-site and mobile access, installing automated programs for protection against viruses, spam, and malware, and developing a comprehensive security strategy adapted for the specific objectives of your corporate network.

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