Enlarging your remote workforce may have a significant impact on network architecture, security, and corporate culture. Progent has 20 years of background assisting SMBs to plan, configure, manage, optimize, and debug IT environments that support a remote workforce. Progent can help your Midland organization to select the right tools and adhere to leading practices in building and operating a safe virtual office ecosystem for teleworkers that facilitates teamwork and delivers maximum business value. Progent can provide services ranging from as-needed expertise for getting you past challenging IT bottlenecks to full project management or co-management to help you successfully complete mission-critical initiatives.

Progent can assist Midland, Texas companies to with any aspect of building a high-functioning telecommuting environment by providing network infrastructure design and configuration services, IP voice troubleshooting, video conferencing support, collaboration platform customization and training, cloud integration, helpdesk outsourcing, endpoint security, data protection solutions, and streamlined management.

Video Conferencing for an At-Home Workforce
A broad selection of video conferencing products from leading technology companies enable online meetings, video and voice conferencing, chat, and screen sharing for both local workers and telecommuters. Many companies utilize a mix of products to accommodate their various partners and customers. Progent's communications experts can assist your organization to maintain your current conferencing ecosystem and enhance the experience of your remote employees.

  • Skype for Business is Microsoft's leading communications product that enables presence, instant messaging, voice and video calling and conferencing as well as the seamless integration of these functions within Office desktop and Microsoft 365 applications including PowerPoint, Word, Excel and Outlook. Progent can provide the skills of Microsoft-certified specialists who can assist your company to deploy and manage Skype for Business clients to support your at-home workforce. For details about Progent's support expertise for Skype for Business, refer to Skype for Business integration services.
  • FaceTime is Apple's group video phone platform for compatible iOS and macOS devices. FaceTime works on Wi-Fi or cellular Internet connections. Current editions of FaceTime allow up to 32 simultaneous users for voice/video sessions. To learn more about Progent's consulting expertise for FaceTime, refer to Progent's FaceTime configuration expertise.
  • Webex Meeting Center supports online conferencing for virtually all desktop or mobile devices. Offered via Cisco's Webex Cloud platform, Webex services include sharing granular content or screens, presentations that embed rich media including Microsoft PowerPoint, network-based capture, plus editing and playback for future reference. To learn more about Progent's consulting expertise for Webex and for additional video conferencing solutions from Cisco, visit Progent's Webex Meeting Center support services.
  • Teams is Microsoft's next-generation replacement for Skype for Business. Teams provides a hub for conferencing, contacts, and content with capabilities such as video calling, threaded chat, plus data sharing. To learn more about Progent's consulting expertise for Teams as well as for additional Microsoft 365 apps, refer to Progent's Microsoft Teams consulting services.
  • Additional Conferencing Apps supported by Progent's conferencing experts include Google Meet, Amazon Chime, Zoom, and Slack. Progent can provide configuration and debugging services for these conferencing platforms and help you to tune your WAN infrastructure to host them.

Contact Progent for Remote Workforce Expertise
To get in touch with Progent about building and maintaining an efficient work-from-home environment for your Midland, Texas organization, call 1-800-993-9400 or go to Contact Progent.

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    For corporations with branches in California or any region covered by Progent's consultants, Progent's Microsoft-Premier network consulting experts and certified Cisco network specialists can provide a variety of network consulting services such as project management, Sarbanes Oxley compliance, office relocations, enterprise security, system architecture, local or remote emergency support, and technical support for colocation hosting environments. A Progent network consultant can show you how to design a multi-site network that makes smart use of co-location facilities and Internet hosting sites. Progent's Microsoft Certified consultants can help large corporations design, integrate and maintain major rollouts of the latest versions of Microsoft technology such as Enterprise Active Directory, Exchange Server, SharePoint Server, SQL Server, and Enterprise Windows. Progent's Cisco Certified Internetwork Expert and Cisco Certified Network Professional experts can help you configure Cisco products for connection solutions that incorporate basic, high-speed, integrated, and remote networking.

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    Progent's staff of Microsoft and Cisco Premier consultants average longer than a decade of hands-on industry background, at the forefront of network service, performing a wide variety of IT tasks for a large array of customers. Each Progent support professional shares a proven collection of individual best practices that are incorporated into shared leading practices standards that Progent instills in its support personnel. This ensures that you get not just expert IT help, but also a consultant with field-tested approaches for using technical knowledge to repair actual network problems efficiently.

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    Exchange 2019 Configuration Outsourcing

    Progent can help your organization in any facet of your upgrade to Exchange Server 2019 including deploying Windows Server 2019 for hosting Exchange; designing HA architecture for a local, Microsoft cloud connected or hybrid deployment; moving mailboxes; designing and configuring Windows Hyper-V; setting up hardware load balancing (HLB); building Database Availability Groups (DAGs) with MCDB caching; setting up Skype for Business 2019 for cloud voicemail; integration with SharePoint Server or SharePoint Online; updating firewalls; integration with Microsoft 365 and configuring Outlook clients.

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    Windows Server 2008 is an important advance in making information networks more protected and fault tolerant, simpler to virtualize and manage, faster, and able to provide a better environment for web publishing. Progent can help your business benefit fully from the improvements built into Microsoft Windows Server 2008 by providing Microsoft-certified consulting, technical support, training, staffing, network monitoring, and security engineering expertise.

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    Top Ranked ransomware preparedness evaluation Consult

    Progent's ProSight Ransomware Preparedness Report service is a low-cost service based on a phone discussion with a Progent backup/recovery consultant. The interview is designed to help evaluate your organization's ability either to defend against ransomware or recover rapidly from a ransomware attack. Progent will consult with you personally to collect information concerning your current AV defense and backup/recovery procedures, and Progent will then produce a written Basic Security and Best Practices Report detailing how you can follow best practices to build an efficient AV and backup/recovery environment that reduces your exposure to a ransomware attack and aligns with your company's needs.

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    Microsoft has made a strong effort to enable seamless hybrid environments that combine Microsoft 365 and local Exchange systems. This permits you to have some mailboxes located at your physical datacenter and other mailboxes resident on Microsoft 365. Progent's Microsoft-certified consultants can help you with any facet of designing, integrating and troubleshooting your hybrid Microsoft 365 Exchange network. Progent's Exchange consultants can provide occasional support to help you through challenging technical issues and also offer extensive project management outsourcing or co-sourcing to ensure your hybrid Exchange solution is completed on time and within budget.

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    Progent can deliver in-depth online support for all technologies associated with small company information networks and offers a variety of vital, as-needed services including a temporary CIO to provide advanced IT design and budgeting capability, a Call Center for help desk services, proactive remote monitoring, spam and email-borne virus protection as a managed service, best-practices project management for major initiatives such as office relocations oroperating system upgrades, connectivity consultants for building and maintaining high-performance and robust infrastructure, certified security specialists to verify data safety and compliance, disaster recovery specialists to create business continuity plans, and software developers to write, enhance, or repair business applications.

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    Progent's Cisco CCIE network infrastructure experts can help you to configure, manage, upgrade and debug Cisco products. Progent offers Cisco, Meraki and Nexus switch expertise, ASA firewall support, Meraki and Aironet Wi-Fi access point consulting, Cisco VoIP phone support, and CUCM/CallManager software support.

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