Enlarging your remote workforce may have a significant effect on IT architecture, cybersecurity, and company workflows. Progent has two decades of background assisting businesses of all sizes to plan, deploy, manage, optimize, and troubleshoot IT networks that incorporate at-home workers. Progent can help your Midland company to select the appropriate tools and follow best practices in building and operating a safe virtual office solution for telecommuters that promotes teamwork and returns top business value. Progent can provide services ranging from on demand expertise for helping you over challenging technical roadblocks to comprehensive project management or co-management to help you carry out business-critical tasks.

Progent can help Midland, Texas organizations to with any aspect of building a high-functioning work-at-home environment by providing infrastructure design and configuration services, VoIP PBX troubleshooting, video conferencing integration, collaboration platform selection and deployment, cloud connectivity, helpdesk augmentation, cybersecurity, data protection solutions, and streamlined management.

Video Conferencing for Teleworkers
A wide range of voice/video conferencing platforms from major technology companies enable virtual meetings, video and voice conferencing, chat, and screen/content sharing for both local workers and at-home workers. Many organizations utilize multiple products to meet the needs of their different partners and clients. Progent's communications experts can help your organization to maintain your existing voice/video conferencing environment and optimize the productivity of your remote employees.

  • Skype for Business is Microsoft's popular communications platform that enables real-time presence, IM, audio and video conferencing as well as the transparent integration of these functions within Office desktop and Microsoft 365 applications including PowerPoint, Word, and Excel. Progent can provide the expertise of Microsoft-certified specialists who can help you to configure and manage Skype for Business clients to accommodate your at-home employees. To learn more about Progent's consulting services for Skype for Business, visit Skype for Business consulting services.
  • FaceTime is Apple's multiuser video phone platform for iOS and Mac computers and smartphones. FaceTime runs on Wi-Fi or cellular Internet connections. Current versions of FaceTime allow as many as 32 simultaneous users for voice/video calls. To learn more about Progent's consulting expertise for Apple FaceTime, refer to Progent's FaceTime configuration expertise.
  • Webex Meeting Center supports online conferencing for most desktop or mobile devices. Delivered via Cisco's Webex Cloud, Webex services include sharing granular content or screens, presentations that embed rich media including Microsoft PowerPoint, network-based recording, plus revision and playback for future reference. For details about Progent's consulting services for Cisco Webex and for other video conferencing products from Cisco, see Progent's Webex Meeting Center support services.
  • Teams is Microsoft's next-generation replacement for Skype for Business. Teams provides a hub for conversations, contacts, and content with capabilities such as video calling, persistent threaded chat, plus file sharing. For details about Progent's support expertise for Teams as well as for additional Office 365 apps, visit Progent's Microsoft Teams consulting services.
  • Additional Voice/Video Conferencing Platforms supported by Progent include Google Meet, Amazon Chime, Zoom, and Slack. Progent can provide configuration and troubleshooting expertise for these conferencing platforms and assist you to optimize your WAN infrastructure to run them.

Contact Progent for Remote Workforce Support Services
To contact Progent about building and maintaining an efficient work-from-home environment for your Midland, Texas business, call 1-800-993-9400 or go to Contact Progent.



An index of content::

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    Amazon Marketplace Web Service (Amazon MWS) is a library of APIs that allows Amazon sellers to improve the efficiency of their operations by automating key sales activities such as listings, orders, shipments, inbound and outbound fulfillment, and finances. By leveraging Amazon's extensive online selling environment and automating their sales, vendors can expand their reach, reduce their operating costs, improve response time to customers, and increase their bottom line. Progent's Amazon Marketplace Web Service consultants can work with your development team and provide application programming, workflow integration, project management support, and training to help you cut development time and expedite your ROI.

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    Progent's ProSight Virtual Hosting and Management service provides comprehensive hosting of a small or mid-size organization's production servers in an environment that gives the highest level of availability and expandability and is also simple to migrate to another host. ProSight Virtual Hosting and management services are based upon proven virtualization platforms that allow small and midsize companies with mixed- platform IT systems to save significantly on the costs of capital equipment, system support, and network administration while benefiting from enterprise-class reliability and an unmatched degree of vendor flexibility.

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    Progent's Windows Server 2016 disaster recovery/business continuity consultants can help you to plan and deploy a DR system based on Microsoft's latest Failover Clustering technologies such as Cluster OS Rolling Upgrade for non-intrusive migration to Windows Server 2016, Storage Replica for zero-data-loss recovery, Storage Spaces Direct for high-performance network-attached storage using low-cost hardware, VM Load Balancing for enhancing the performance and fault-tolerance of Failover Clusters while minimizing TCO and operational expenses, and Cloud Witness for fast, affordable creation of a stretch cluster quorum witness.

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    Progent can provide onsite education designed for people who wish to expand their understanding of the macOS and OS X platform, Mac computers, or Mac office productivity applications including Word, Excel, and Outlook for Mac. Progent also offers customized group or one-on-one online classes for macOS and Mac OS X application software.

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    Microsoft allows you to create seamless hybrid environments that integrate Office 365 and local Exchange deployments. This permits you to have specific mailboxes hosted on your physical datacenter and other mailboxes hosted by Office 365. Progent's certified Exchange consultants can help your organization with any phase of designing, implementing and troubleshooting your hybrid Office 365 Exchange Online solution. Progent's Exchange consultants can provide occasional support to help you through challenging technical issues and also can provide comprehensive project management outsourcing or co-sourcing to make sure your hybrid Office 365/Exchange solution is completed on time and on budget.

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    Progent's expert support team can help you define and implement a smooth in-place Microsoft Exchange 2007 migration plan that minimizes productivity disruption, simplifies long-term support demands, and makes your Exchange Server 2007 easy to administer. For complicated multiple server or multi-location migrations, Progent offers the background to complete your project quickly and affordably. Progent's Exchange 2007 support, repair, and design offerings include expertise with the configuration of third-party enhancements of Microsoft Exchange Server 2007 and the creation of unified messaging implementations based on Exchange 2007 Server.

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