Expanding your remote workforce may have a significant impact on network infrastructure, cybersecurity, and corporate workflows. Progent has 20 years of experience assisting small and mid-size businesses to plan, configure, manage, tune, and troubleshoot IT environments that support a remote workforce. Progent can assist your Midland organization to pick the appropriate technologies and adhere to best practices in building and maintaining a secure virtual solution for telecommuters that promotes teamwork and delivers maximum business value. Progent can provide support services that go from as-needed expertise for helping you over challenging IT roadblocks to full project management to help you carry out mission-critical initiatives.

Progent's consultants can help Midland, Texas businesses to succeed with any facet of creating a high-performing telecommuting environment by providing infrastructure design and configuration services, VoIP PBX expertise, voice/video conferencing integration, collaboration platform customization and training, public cloud connectivity, Call Desk outsourcing, security monitoring, backup/restore solutions, and unified management.

Voice/Video Conferencing for Remote Workers
A broad selection of video conferencing products from major vendors enable virtual discussions, video conferencing, chat sessions, and screen/content sharing for both local workers and teleworkers. Many companies utilize a mix of conferencing products to accommodate their different partners and clients. Progent's communications experts can assist you to manage your current voice/video conferencing environment and enhance the engagement of your remote workforce.

  • Skype for Business is Microsoft's leading unified communications platform that supports presence, IM, audio and video calling and conferencing as well as the transparent integration of these functions within Office desktop and Microsoft 365 applications such as PowerPoint, Word, Excel and Outlook. Progent offers the skills of Microsoft-certified specialists who can assist your company to set up and maintain Skype for Business clients to accommodate your at-home workforce. To learn more about Progent's support expertise for Skype for Business, see Skype for Business integration experts.
  • FaceTime is Apple's group video calling platform for iOS and macOS devices. FaceTime works on Wi-Fi or cellular Internet connections. Newer versions of FaceTime allow up to 32 concurrent users for video calls. For details about Progent's support expertise for Apple FaceTime, visit Progent's FaceTime configuration expertise.
  • Webex Meeting Center provides online conferencing for most computing devices. Offered through Cisco's Webex Cloud, Webex services include sharing discrete content or screens, presentations that embed rich media such as Microsoft PowerPoint, session capture, plus revision and playback for training. For details about Progent's support expertise for Cisco Webex as well as for additional IP video solutions from Cisco, refer to Progent's Webex Meeting Center support services.
  • Teams is Microsoft's follow-up for Skype for Business. Teams acts as a portal for conversations, contacts, and information with features that include video conferencing, persistent chat, plus file sharing. For details about Progent's consulting expertise for Microsoft Teams and for additional Microsoft 365 products, visit Progent's Microsoft Teams consulting services.
  • Additional Conferencing Platforms supported by Progent include Google Meet, Amazon Chime, Zoom, and Slack. Progent can deliver configuration and troubleshooting services for these conferencing platforms and assist you to tune your network infrastructure to run them.

Contact Progent for Remote Workforce Support Services
To contact Progent about building and maintaining an efficient work-from-home solution for your Midland, Texas business, call 1-800-993-9400 or visit Contact Progent.



An index of content::

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