Expanding your telecommuter workforce may have a major impact on IT infrastructure, security, and company workflows. Progent has 20 years of experience helping small and mid-size businesses to plan, configure, manage, optimize, and troubleshoot IT environments that incorporate at-home workers. Progent can help your Midland company to pick the right technologies and adhere to leading practices in creating and operating a safe virtual office ecosystem for telecommuters that facilitates collaboration and delivers maximum value. Progent offers services ranging from on demand guidance for helping you past occasional technical bottlenecks to comprehensive project management or co-management to help you successfully complete business-critical initiatives.
Progent can help Midland, Texas organizations to with any facet of creating a high-performing telecommuting ecosystem by delivering infrastructure configuration services, VoIP PBX troubleshooting, voice/video conferencing support, collaboration platform selection and deployment, public cloud integration, Help Desk augmentation, cybersecurity, data protection solutions, and unified management.
Voice/Video Conferencing for Teleworkers
A wide selection of voice/video conferencing products from leading technology companies enable online meetings, video and voice conferencing, chat sessions, and screen/content sharing for both onsite workers and telecommuters. Many organizations use a mix of conferencing products to meet the needs of their various partners and clients. Progent can assist you to manage your existing conferencing environment and enhance the experience of your at-home workforce.
- Skype for Business is Microsoft's popular unified communications product that supports presence, instant messaging, voice and video calling and conferencing as well as the seamless integration of these functions within Office desktop and Microsoft 365 productivity software including PowerPoint, Word, Excel and Outlook. Progent offers the expertise of Microsoft-certified specialists who can help your company to deploy and maintain Skype for Business clients to accommodate your at-home workforce. For details about Progent's consulting expertise for Skype for Business, refer to Skype for Business consulting services.
- FaceTime is Apple's group video phone platform for iOS, iPadOS, iPod and macOS devices. FaceTime works on Wi-Fi or cellular Internet connections. Current versions of FaceTime allow as many as 32 simultaneous users for video sessions. To learn more about Progent's consulting services for Apple FaceTime, see Progent's FaceTime configuration expertise.
- Webex Meeting Center provides remote conferencing for most desktop or mobile devices. Delivered through Cisco's Webex Cloud platform, Webex services include sharing discrete content or screens, presentations that embed rich media such as Microsoft PowerPoint, session capture, plus editing and playback for future reference. For details about Progent's support services for Cisco Webex as well as for other IP video solutions from Cisco, see Progent's Webex Meeting Center support services.
- Teams is Microsoft's next-generation replacement for Skype for Business. Teams provides a portal for conferencing, contacts, and information with capabilities that include voice/video calling, persistent threaded chat, plus file sharing. To learn more about Progent's support services for Teams as well as for additional Microsoft 365 apps, see Progent's Microsoft Teams consulting services.
- Additional Conferencing Apps supported by Progent include Google Meet, Amazon Chime, Zoom, and Slack. Progent can provide configuration and troubleshooting services for these products and
assist your business to tune your WAN architecture to host them.
Contact Progent for At-Home Worker Support Services
To get in touch with Progent about building and maintaining an efficient telecommuter environment for your Midland, Texas business, phone 1-800-993-9400 or refer to Contact Progent.