Midland Telecommuters Integration Support Partner
Video Conferencing Technology Consulting and Support Services
Expanding your at-home workforce can have a significant effect on IT architecture, security, and corporate workflows. Progent has two decades of background assisting SMBs to design, configure, manage, tune, and debug IT environments that support work-from-home employees. Progent can help your Midland organization to pick the right tools and adhere to best practices in creating and operating a secure virtual office solution for telecommuters that promotes teamwork and returns maximum value. Progent can provide support services ranging from on demand expertise for helping you over occasional technical bottlenecks to full project management or co-management to help you carry out mission-critical initiatives.
Progent can assist Midland, Texas companies to succeed with any aspect of building a high-functioning work-at-home environment by providing network infrastructure design and configuration services, IP voice expertise, video conferencing support, collaboration platform customization and training, cloud connectivity, helpdesk outsourcing, cybersecurity, data protection solutions, and unified management.
Voice/Video Conferencing for At-Home Workers
A broad range of voice/video conferencing platforms from leading vendors support online meetings, video conferencing, chat sessions, and screen/content sharing for both local workers and at-home workers. Many organizations use a mix of conferencing products to accommodate their various partners and customers. Progent can assist your organization to maintain your current conferencing ecosystem and enhance the productivity of your at-home employees.
- Skype for Business is Microsoft's popular communications product that supports presence, IM, audio and video conferencing plus the seamless integration of these functions within Office desktop and Microsoft 365 productivity software including PowerPoint, Word, Excel and Outlook. Progent offers the expertise of Microsoft-certified consultants who can assist you to set up and manage Skype for Business client software to accommodate your remote employees. For details about Progent's consulting expertise for Skype for Business, see Skype for Business consulting services.
- FaceTime is Apple's multiuser video phone platform for compatible iOS and Mac devices. FaceTime works over Wi-Fi or cellular Internet connections. Current versions of FaceTime allow as many as 32 simultaneous users for voice/video calls. For details about Progent's support expertise for FaceTime, refer to Progent's FaceTime configuration expertise.
- Webex Meeting Center supports remote conferencing for most computing devices. Delivered via Cisco's Webex Cloud, Webex capabilities include sharing discrete content or screens, presentations that embed rich media such as Microsoft PowerPoint, network-based recording, plus editing and playback for future reference. For details about Progent's consulting services for Webex as well as for other video conferencing solutions from Cisco, visit Progent's Webex Meeting Center support services.
- Teams is Microsoft's follow-up for Skype for Business. Teams acts as a portal for conferencing, contacts, and information with features that include voice/video calling, persistent threaded chat, plus data sharing. For details about Progent's consulting services for Teams and for other Office 365 apps, see Progent's Microsoft Teams consulting services.
- Additional Conferencing Platforms supported by Progent's conferencing experts include Google Meet, Amazon Chime, Zoom, and Slack. Progent can deliver integration and troubleshooting services for these conferencing platforms and help you to optimize your network architecture to host them.
Contact Progent for Remote Workforce Support Services
To get in touch with Progent about creating and managing an efficient telecommuter environment for your Midland, Texas organization, phone
An index of content::
Cisco VoIP Phones and CallManager IT Consultants
IP Telephony Technology Consulting
Progent's Cisco-certified IP phone and video IP phone consultants can assist your business to configure, manage, and debug Cisco IP phones, desktop video IP phones and wireless IP handsets. Progent can provide expertise for all versions of Cisco's IP phones from discontinued Voice over IP devices to the latest media phones. Progent's consultants can also help your organization to integrate your IP phones with Cisco Unified Communications Manager, originally known as CallManager, or with Cisco Unified Communications Manager Express to build a modern IP-PBX environment for unified messaging and company-wide collaboration. Progent can also help you to install Cisco Unified CM applications like Unified CM IM and Presence Jabber, Unity Express for voicemail management, Mobile Connect for Single Number Reach (SNR, and Cisco Unified Contact Center Enterprise for creating an advanced customer contact center. Progent's consultants can provide expertise with any facet of Cisco VoIP Phone integration including reviewing dial plans, configuring SIP trunking, installing ISR routers with CUBE internetworking capability, and designing UCS server clustering and Cisco SRST systems for high availability.
Technical Support Services Postini
Postini Help and Support
E-Mail Guard represents a comprehensive service for blocking spam and virus attacks. E-Mail Guard addresses the security and administration of corporate email by providing constantly improved spam and virus blocking, policy management, content filtering, and protection against email-based DHA and Distributed Denial of Service attacks. E-Mail Guard also includes tracking, administration and analysis tools as well as outgoing email testing to help you repair your email environment and specify and regulate corporate security policy.
Technology Consulting CRM
MSCRM Online Support
Microsoft CRM helps small businesses nurture profitable customer relationships. Integrated Sales and Customer Service components allow employees to share data to help promote selling success and offer consistent, efficient customer service. Progent can configure the optimal server and communications environment, including mobile wireless connectivity, to support MS CRM, and Progent's Experts Team can supply your small business with a certified MS CRM consultant who can show you how to combine Microsoft Dynamics CRM with your marketing or customer support databases.
Windows 2008 Active Directory Support and Integration
Technical Consultant Active Directory
Windows Active Directory requires significant field experience to integrate efficiently across a large corporation. Progent’s Microsoft Premier engineers are experts in planning, deploying, and troubleshooting sophisticated Enterprise AD projects. Progent’s areas of expertise with Microsoft Windows Active Directory include replication issues, multi-domain partition design, correcting corrupted AD objects, dealing with residual legacy software configuration objects in production Active Directory environments, and fixing failed configurations of AD and AD-integrated programs.
Setup and Support Microsoft LCS Server IM
Microsoft LCS Server IM Integration
Microsoft Communications Server provides Instant Messaging and presence as part of a scalable, world-class package offering advanced security, seamless integration with popular Microsoft products, an extendable, standards-based development environment, and support for regulatory requirements such as HIPAA, Sarbanes-Oxley, and GLB. Communications Server offers lower costs and elevated operational efficiencies, increased worker output, and better intellectual property security. Microsoft Communications Server 2007 has been replaced by Lync Server, which in turn has been revamped and renamed Skype for Business. Progent's Microsoft-certified IM and Presence consultants can provide online and onsite configuration support and troubleshooting services for your Office Communications Server environment and can help your organization to assess the advantages of migrating to Microsoft's Skype for Business. Progent can also help you to plan and execute an efficient migration that will add significant strategic value to your IT system
Integration Support Cisco Firewalls
Technology Consulting Services PIX Firewall Upgrade
Cisco's PIX 500 Series firewalls have reached end of life and Cisco might not offer support these legacy devices. Progent still provides consulting support for Cisco's PIX 500 Series firewalls to help you with maintenance and management and Progent can also help you determine whether to adopt next generation firewall products from Cisco. Progent's Cisco technology specialists can help your company design and implement a smooth migration to Cisco ASA 5500-X Series firewalls based on industry best practices.
Technology Consulting Microsoft Dynamics 365 Finance and Supply Chain
24x7 Microsoft Retail Management System Technology Consulting Services
In addition to providing access to Microsoft Dynamics GP (Great Plains) specialists, Progent can provide experts in Microsoft Dynamics AX ERP Software, Microsoft Dynamics NAV Business Management Software, Microsoft Dynamics SL, Dynamics RMS, Macola ERP by Exact, MAS 90 ERP, and QuickBooks Pro by Intuit. Progent offers programming, troubleshooting, management help, upgrade support, and 1-on-1 or group online training customized to address your particular needs. Progent's consultants also can show you how to build and support a secure, reliable network infrastructure to run your ERP, MRP and accounting applications.
Networking Consultants Small Office
Small Office Network Manager
Progent is a pioneer in economically delivering world-class network support to small businesses. Progent's achievement in addressing the IT service requirements of the chronically underserviced small company sector is the cumulative outcome of major technical and operational innovations that have removed a great deal of the conventional costs out of managing IT support, added unprecedented technical skill into the IT service mechanism, and significantly accelerated the repair cycle.
Nagios for Linux Consultant Services
Engineer Linux Network Monitoring, Nagios and MRTG
Nagios and MRTG are useful, free monitoring tools that run under Linux and can be used to analyze UNIX environments, MS Windows systems, or multi-platform systems where Linux and MS Windows coexist. The Nagios monitor lets network support engineers to monitor system services including SMTP, HTTP, FTP, and NNTP. MRTG permits you to graph the bandwidth through SNMP-enabled network devices including servers, routers, and switches. Progent's system monitoring consultants can show you how to utilize both these tools to streamline and repair your computer network.
At Home Workforce Collaboration Online Help
Online Consulting Remote Employees Collaboration Software
Progent can help small and medium-size organizations to configure collaboration solutions to allow their teleworkers to engage in positive interaction with colleagues and customers.
Office 365 Exchange Online and on-premises Exchange On-site Technical Support
Office 365 and iOS Remote Support
Office 365 Exchange Online allows you to use cloud-based virtual machines, mailboxes and associated email infrastructure to lower capital expense and management hassle. You can deploy Exchange Online to host all your mailboxes, or you can set up a hybrid solution that combines both local as well as cloud-resident mailboxes. Progent's Microsoft-certified consultants offer affordable online technical support to assist your organizations to evaluate the benefits of Office 365 Exchange Online, plan a network topology that makes sense for your business needs and IT budget, implement an efficient migration from your existing Exchange organization to one that includes Office 365 Exchange Online, train your management team and users, and deliver ongoing consulting and technical support.
24x7 Online Technical Support Microsoft Windows Server 2019
Support and Setup Windows Server 2019 USB Drive Witness
Progent's Microsoft-certified Windows Server 2019 experts can assist your organization to plan and carry out an efficient migration to Windows Server 2019 using your current deployment architecture or a cloud-hosted or hybrid model. Windows Server 2019 offers major enhancements in scale, speed, ease of management, Hyper-V virtualization, cybersecurity, hybrid on-prem plus cloud integration, availability, and container support.
Application Monitoring Technical Support
Application Monitoring On-site Technical Support
Remote 24x7 monitoring, automated alarms, and actionable reports are crucial to maintaining the health of your IT system and eliminating unnecessary and costly disruptions. Remote Monitoring and Management solutions have progressed to the point that businesses of any size can afford a degree of network stability that was once limited to enterprises. Progent offers a variety RMM solutions available as economical service packages designed to assist your company to identify and resolve a an array of network problems before they can disrupt productivity.
Emergency Supplemental Service Desk Onsite Technical Support
Top Shared Support Desk Online Troubleshooting
Progent’s Co-managed Call Center service allows your business to share responsibilities for Help Desk support transparently between your IT staff and Progent's large roster of veteran desktop support engineers and matter experts (SMEs). Progent’s Co-managed Help Desk service is a collaborative service desk solution built around the top shared PSA tool for managing end-user service requests, ticket lifecycle, ownership, progress tracking, and metrics.
Microsoft Dynamics GP ERP Online Consulting
Microsoft GP/Great Plains Support Outsourcing
Microsoft Dynamics GP/Great Plains 2010 software is a comprehensive business management and analytics platform that unifies information and processes across your company, interfaces easily with other solutions, and brings together workers, clients and suppliers regardless of time or location. Created for small to mid-size businesses, Microsoft Dynamics GP 2010 and Microsoft Dynamics GP Version 10.0 provide capability for accounting, analytics and reporting, project management, inventory and order control, eCommerce, HRM, customer relationship management, field force automation, manufacturing, retail management, and online business services. Progent can help you install and manage a reliable, protected server and network infrastructure to support Microsoft Dynamics Great Plains, and can provide experienced Great Plains professionals to help your business benefit from the full potential of Dynamics GP/Great Plains 2010.
Lync Server 2013 Reverse Proxy Server Consulting
Lync Server 2013 and Exchange UM Server Services
Progent's Microsoft consultants can help your company to evaluate the value of Lync Server for your business and can assist you to design and execute a deployment of Microsoft Lync Server that unifies the management of Instant Messaging and Presence and increases the output of your in-house employees, telecommuters, and mobile workforce. Progent's consultant's can also help your company to perform an efficient migration to Lync Server from Office Communications Server or Live Communications Server, interface Microsoft Lync Server with Exchange Server, SharePoint Server, and SQL Server, show you how to run Microsoft Lync Server to enhance the collaborative capabilities of Microsoft Office applications, and provide training and ongoing support for Lync and other Microsoft products.
Amazon Web Services hybrid cloud solutions Design
Outsourced Programming Amazon AWS integration
Progent can provide cost-effective remote consulting to help companies to integrate Amazon AWS cloud services such as Amazon EC2 for virtual machine hosting, Amazon Simple Storage Service (Amazon S3), and Amazon Glacier. Progent can assist your IT team with every aspect of Amazon AWS integration including requirements analysis, readiness evaluation, system design and review, pilot testing, deployment, administration, performance tuning, licensing management, disaster recovery mechanisms, and security and compliance.
Amazon MWS development Developer Firm
24x7 Outsourced Programming Amazon MWS
Amazon Marketplace Web Service (Amazon MWS) is an integrated collection of APIs that enables Amazon sellers to streamline their business processes by automating crucial sales activities such as listings, orders, shipments, inbound and outbound fulfillment, and finances. By leveraging Amazon's vast online ecosystem and automating their sales processes, vendors can expand their market, lower their operating costs, improve response time to customers, and add to their profits. Progent's Amazon Marketplace Web Service (Amazon MWS) developers can collaborate with your development team and provide application programming, workflow integration, project management support, and mentoring so you can cut development time and get to market quickly.
Exchange 2003 Upgrade Onsite Technical Support
Emergency Exchange 2003 Upgrade Online Troubleshooting
Progent's expert support team can show you how to define and deploy a smooth in-place Microsoft Exchange 2003 migration strategy that avoids network downtime, simplifies long-term service demands, and makes your Microsoft Exchange Server 2003 easy to manage. For complicated multi-server or multi-site migrations, Progent has the experience to finish your move rapidly and economically. Progent's Exchange Server 2003 support, troubleshooting, and design offerings include assistance with the configuration of third-party add-ons to Exchange Server 2003 that are in keeping with your business needs.
Juniper J Series Firewall Security Certification
Emergency Juniper J4350 Router Cybersecurity Team
Progent's Juniper-certified network engineers can assist your organization to design and carry out the installation of Juniper J Series firewall/VPN routers, configure security policies and fault-tolerant redundancy, and provide ongoing technical consulting and troubleshooting services.
24-7 Radvision Telepresence Consult
Video Conferencing Setup and Support
Progent offers the expertise of a senior consultant with extensive experience installing, managing, and enhancing immersive telepresence platforms from leading suppliers including Cisco/TANDBERG, Polycom, and LifeSize. Progent can coordinate with your internal IT management group, your ISP, and your video conferencing technology supplier to assist your company increase the business value of your video conferencing ecosystem.
Failover Clusters Windows Server 2012 IT Consultant
Windows Server 2012 R2 Failover Cluster Technical Support
Progent's certified failover clustering consultants can assist companies of all sizes to assess the advantages of adopting Windows Server 2012 clustering technology to create an advanced high-availability/disaster recovery strategy, help you to plan and install a Windows Server 2012 environment, provide online and on-premises consulting services and technical support for failover clusters that include physical servers or virtual ones, and help you to automate the administration of failover clusters.
Microsoft Windows 2000 Network Engineer
Online Help Windows 2000 Server
Progent's certified Microsoft Windows 2000 consulting staff can show you how to enhance the functionality of your current Windows 2000 Servers and can streamline network management, provide technical support and repair, and enhance security. Progent can also help you design, justify, and implement a plan to upgrade from Windows Server 2K to Windows 2003 Server. Progent is experienced in designing test installations to reduce the technical risk involved with moving to Windows Server 2003 by uncovering possible hardware and software compatibility problems.
ProSight Network Management Outsourcing Professionals
Network Management Outsourcing Consultant
Progent's ProSight family of managed services are designed to provide organizations who have minimal in-house network support teams with low-cost access to world-class management platforms and technical expertise. Benefits of Progent's ProSight line of managed services include fixed IT maintenance expenses, smart automation of routine management tasks, continual adoption of the latest technology, smooth migration from older systems to current solutions, close alignment of information technology with strategic goals, access to seasoned IT consultants, and allowing management to focus on business issues instead of ever-changing information technology.
Technology Professional Citrix Virtual Application Delivery
Award Winning Virtual Application Delivery Professional
Progent's Citrix-certified consultants can help you to plan, deploy, administer, and troubleshoot a virtualized application delivery and management system built on Citrix XenApp. Progent's Cisco CCIE network engineers can show you how to optimize your network infrastructure for distributing server and client-side applications, and Progent's datacenter management and support experts can assist you to administer and support an off-site datacenter that offers high uptime, enhanced security, and rapid recovery.
Immediate Consultants Microsoft Dynamics GP System Update Planning
Consultant Services Dynamics GP Update Planning
Progent has delivered support for Microsoft Dynamics GP and Great Plains software for nearly two decades and Progent has provided integration, software development, training, and debugging services since the product's debut. Progent offers in-depth expertise for upgrading out of date Dynamics GP ERP systems. Progent can assist you to design, pilot, and carry out an efficient migration from a an outdated release to the latest edition of Microsoft Dynamics GP.
Professional CISA Cybersecurity Audit
24-7 CISA Certified Auditor Security Services
The Certified Information Systems Auditor (CISA) accreditation is a globally recognized qualification that signifies mastery in information system security audit and control. Accredited by the American National Standards Institute, the CISA credential has candidates pass an extensive examination given by the ISACA professional association. Progent can provide the expertise of a CISA-Premier network security audit consultant able to help businesses in the areas of information systems audit process, IT governance, systems and architecture ROI, information technology service delivery, safeguarding of information assets, and business continuity planning.
Windows Server 2012R2 Virtual Fibre Channel Computer Consultant
Windows 2012 R2 Help and Support
Progent's Microsoft-certified consultants can help you to evaluate the business value of Windows Server 2012 R2 for your company, develop pilot systems and rollout strategies, tune your infrastructure for local, multi-site, private or public cloud-based, and hybrid environments, educate your IT support team, develop an enterprise-wide security strategy, automate network management, help with creating applications, and build and test a disaster recovery/business continuity plan.
SBS Premium Add-on Remote Support Services
After Hours Microsoft Small Business Server Professionals
Microsoft Small Business Server is a low-cost suite of essential servers that provides the foundation for a powerful but manageable information. The inter-connectivity requirements of the Microsoft .NET functions included with Small Business Server calls for an IT expert with real-world background and extensive knowledge in planning and building cohesive end-to-end business technology systems. Progent's Microsoft-certified consultants have broad backgrounds with the technologies incorporated in Microsoft SBS 2011 and SBS 2008. This expertise assures you success in deploying, managing, and troubleshooting network solutions powered by the Microsoft SBS line of servers and programs.
Open Now Server Migration Specialists Part-time CIO
24/7 Online Help Word
Progent's team of application experts can provide in-depth consulting, software development, integration assistance, and webinar training for leading business applications covering key areas including ERP, financials, management reporting, web application design, and the Microsoft Office family of business productivity software. As a Microsoft Partner with decades of experience providing advanced consulting and troubleshooting support remotely, Progent can help small businesses throughout the U.S. to save the lost productivity and fees associated with travel and on-premises activity without compromising the effectiveness of consulting support.
Microsoft Project Server Workflow Learning
Microsoft Project Server My Sites Professional
Progent's Microsoft engineers can provide advanced support in implementing, using and debugging all versions of Project Server and can provide a broad range of affordable online support services following industry best practices to help organizations of all sizes to get all the advantages of this leading project management solution. Services available from Progent include system design, software configuration and migration, setting up safe file and status sharing among local and offsite users, network infrastructure optimization, and specialized webinar training.
24/7 Mac Lion Security Online Technical Support
Mac Network Security Consultancy
Progent's CISM-certified security staff can show you how to protect your Mac network through expert services such as performing security audits, recovery from virus and worm penetrations, configuring firewalls, integrating safe off-site and mobile access, installing automated programs for protection against viruses, spam, and malware, and developing a comprehensive security strategy adapted for the specific objectives of your corporate network.
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