Enlarging your at-home workforce can have a major effect on IT infrastructure, security, and company processes. Progent has two decades of experience helping SMBs to design, deploy, administer, optimize, and troubleshoot IT networks that incorporate work-from-home employees. Progent can assist your Modesto company to pick the appropriate tools and follow leading practices in creating and operating a safe virtual office solution for telecommuters that promotes collaboration and returns top business value. Progent offers services ranging from as-needed guidance for helping you over occasional IT roadblocks to comprehensive project management to help you carry out mission-critical initiatives.

Progent can help Modesto, California organizations to with any facet of creating a high-functioning work-at-home ecosystem by delivering network infrastructure design and configuration services, IP voice troubleshooting, video conferencing support, collaboration platform customization and training, cloud connectivity, Call Desk outsourcing, data security, backup/restore solutions, and centralized management.

Voice/Video Conferencing for Remote Workers
A wide selection of video conferencing products from major vendors enable virtual discussions, video and voice conferencing, chat, and content sharing for both onsite workers and telecommuters. Many organizations utilize multiple products to accommodate their various partners and clients. Progent can assist you to manage your existing voice/video conferencing environment and optimize the engagement of your remote workforce.

  • Skype for Business is Microsoft's popular unified communications platform that supports real-time presence, IM, audio and video conferencing as well as the transparent integration of these capabilities within Office desktop and Microsoft 365 productivity software including PowerPoint, Word, and Excel. Progent can provide the skills of Microsoft-certified specialists who can assist your company to deploy and manage Skype for Business client software to support your remote employees. To learn more about Progent's consulting expertise for Skype for Business, visit Skype for Business integration services.
  • FaceTime is Apple's multiuser video phone app for compatible iOS and Mac computers and smartphones. FaceTime works on Wi-Fi or cellular Internet connections. Newer versions of FaceTime allow as many as 32 concurrent users for voice/video sessions. To learn more about Progent's support services for FaceTime, see Progent's FaceTime configuration expertise.
  • Webex Meeting Center supports online conferencing for virtually all computing devices. Delivered via Cisco's Webex Cloud, Webex services include sharing discrete content or computer screens, presentations that embed rich media such as Microsoft PowerPoint, network-based recording, plus revision and playback for training. To learn more about Progent's support services for Cisco Webex and for additional video conferencing solutions from Cisco, refer to Progent's Webex Meeting Center support services.
  • Teams is Microsoft's follow-up for Skype for Business. Teams acts as a hub for conferencing, contacts, and content with features that include voice/video calling, persistent threaded chat, plus file sharing. For details about Progent's support services for Teams and for other Microsoft 365 products, see Progent's Microsoft Teams consulting services.
  • Additional Conferencing Platforms supported by Progent's conferencing experts include Google Meet, Amazon Chime, Zoom, and Slack. Progent can deliver configuration and troubleshooting expertise for these products and help your business to optimize your network infrastructure to host them.

Contact Progent for Telecommuter Expertise
To contact Progent about creating and managing an efficient telecommuter solution for your Modesto, California organization, phone 1-800-993-9400 or refer to Contact Progent.

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