Expanding your at-home workforce can have a major impact on network architecture, cybersecurity, and company workflows. Progent has 20 years of experience helping businesses of all sizes to plan, deploy, administer, tune, and troubleshoot IT environments that support work-from-home employees. Progent can help your Modesto organization to pick the appropriate technologies and adhere to best practices in building and operating a safe virtual office solution for teleworkers that promotes teamwork and delivers maximum business value. Progent can provide services ranging from as-needed expertise for helping you past challenging technical bottlenecks to full project management to help you successfully complete business-critical initiatives.

Progent's consultants can assist Modesto, California companies to with any facet of building a high-performing work-from-home ecosystem by delivering infrastructure design and configuration services, IP voice expertise, video conferencing integration, collaboration platform selection and deployment, cloud connectivity, Call Desk services, data security, data protection solutions, and unified management.

Voice/Video Conferencing for At-Home Workers
A broad range of voice/video conferencing products from major vendors enable virtual discussions, video and voice conferencing, chat sessions, and screen/content sharing for both local users and at-home workers. Many organizations use a mix of products to accommodate their various partners and customers. Progent's communications experts can assist your organization to maintain your current conferencing ecosystem and optimize the engagement of your remote workforce.

  • Skype for Business is Microsoft's popular communications product that supports presence, IM, voice and video conferencing plus the transparent integration of these capabilities within Office desktop and Microsoft 365 applications including PowerPoint, Word, and Excel. Progent can provide the expertise of Microsoft-certified consultants who can help your company to configure and maintain Skype for Business clients to accommodate your at-home workforce. To learn more about Progent's consulting services for Skype for Business, see Skype for Business integration experts.
  • FaceTime is Apple's multiuser video calling app for iOS, iPadOS, iPod and macOS computers and smartphones. FaceTime runs on Wi-Fi or cellular Internet connections. Newer editions of FaceTime allow as many as 32 concurrent users for video sessions. To learn more about Progent's consulting expertise for FaceTime, see Progent's FaceTime configuration expertise.
  • Webex Meeting Center supports remote conferencing for most desktop or mobile devices. Delivered through Cisco's Webex Cloud platform, Webex capabilities include sharing discrete content or screens, presentations that incorporate rich media such as Microsoft PowerPoint, network-based recording, plus revision and playback for future reference. To learn more about Progent's consulting services for Cisco Webex as well as for other IP video products from Cisco, visit Progent's Webex Meeting Center support services.
  • Teams is Microsoft's follow-up for Skype for Business. Teams acts as a hub for conferencing, contacts, and information with capabilities such as voice/video conferencing, persistent chat, plus data sharing. For details about Progent's consulting expertise for Microsoft Teams and for other Microsoft 365 products, visit Progent's Microsoft Teams consulting services.
  • Other Conferencing Platforms supported by Progent's conferencing experts include Google Meet, Amazon Chime, Zoom, and Slack. Progent can provide configuration and debugging services for these conferencing platforms and assist your business to tune your WAN infrastructure to host them.

Contact Progent for At-Home Worker Support Services
To contact Progent about building and managing an efficient telecommuter environment for your Modesto, California organization, call 1-800-993-9400 or go to Contact Progent.

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    Progentís Cisco Security/VPN consultants and CCIE and CCNP certified support staff can help your small or mid-size business integrate and support Ciscoís security and Virtual Private Network products including routers, switches, firewalls, intrusion detection systems and VPN access concentrators. Cisco Virtual Private Network products include both remote access and site-to-site VPNs with Cisco IOS Software and AIM hardware encryption cards, and hardware devices, such as a VPN concentrator, router, Cisco PIX Firewall, or task-specific VPN server for dial-up services. Cisco VPN solutions are simple to administer and provide the flexibility to expand with your growing business requirements. Progentís Cisco-Certified network experts support Ciscoís comprehensive family of products targeted at preventing data pilfering, virus and worm outbreaks, Denial of Service attacks, and other threats to your network. Progent can show you how to deploy Cisco technology to get secure access, intrusion protection, and comprehensive Identity services based on Cisco ACS using RADIUS security and TACACS to establish a centralized client access control framework for user certification, permissions, and tracking from a graphical Web interface.

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    Progent's certified Windows Server 2019 consultants can assist your organization to design and implement an efficient migration to Windows Server 2019 using existing system architecture or a new cloud-hosted or hybrid model. Microsoft Windows Server 2019 offers major enhancements in scale, speed, manageability, Hyper-V virtualization, cybersecurity, hybrid on-prem plus cloud integration, resilience, and container support.

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    Progent offers Microsoft Windows Cluster Server support to help your business deploy fault-tolerant clustered servers designed to provide 24x7 uptime. Windows cluster servers for high-availability systems include Windows Cluster Server, SQL Cluster, and Exchange Cluster Server. By helping you create non-stop server clustering environments around Windows Clustered Server 2003, Progentís Certified Windows consultants ensure that your fault-tolerant clustered servers are configured to optimize the strategic advantage of your computer network.

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    Progent can help you design, deploy, manage, and repair a viable Wi-Fi network infrastructure, select sensible hardware and software, and integrate wireless access points, bridges, antennas, wireless controllers, and various wireless accessories. Progent can also show you how to build a thorough 802.11x network security plan that is well integrated with the security plan for your entire corporate network.

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    Progentís non-stop inter-site connectivity and fault tolerant system infrastructure consultants can help small businesses achieve zero-downtime Interoffice connectivity via redundant system architectures with automatic failover. Progentís Cisco Certified Internetwork Experts can design and implement fault tolerant Inter-office connections based on fault tolerant EIGRP network routers or non-stop OSPF deployment of Cisco routers. Progent can demonstrate how redundant connections and automatic fail-over can provide affordable 24x7 interoffice connectivity.

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    Progent's service specialists in Apple OS X and Windows technology can help you combine Mac and Windows computers into seamless environments with full sharing and collaboration support. Enabling productive co-existence among a mix of servers and desktops powered by Mac OS and Windows calls for broad knowledge of and experience with Apple Macintosh and Microsoft technology. Progent's experience in Windows and Macintosh consulting makes it possible to provide world class assistance to companies that rely on these technologies to maintain their strategic advantage. Progent's consultants can also assist your business to interface Apple's iPhones and iPads with your Windows environment.

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    System Center Configuration Manager automates application and device provisioning at scale, streamlines security and compliance settings control, inventories network assets, guards against company data leakage, provides health reporting, enables safe end-user self service, and delivers a common control mechanism for managing multi-operating system ecosystems based on on-prem, cloud-centric, or hybrid deployment topologies. Progent's Microsoft-certified SCCM consulting team and Microsoft Azure cloud experts can help you with any aspect of planning, installing, using and repairing a System Center Configuration Manager solution for on-premises, cloud-based, or hybrid environments.

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  • Technology Professional Lync Server 2013 Mobility Services
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    Lync Server 2010 provides Instant Messaging, Presence, audio and video conferencing, desktop collaboration, and both VoIP and public switched telephone network telephony. Microsoft Lync 2010 can enhance the capability of Microsoft Exchange, SharePoint and Office desktop or cloud-based Office 365 and streamlines administration via integration with Active Directory. Lync 2010 can also reduce expenses by doing away with VoIP equipment and subscription fees, PBX systems, or conventional video conferencing solutions. Progent's certified IM and Presence experts can provide remote and on-premises support to help you to maintain and troubleshoot your current Lync Server 2010 deployment or evaluate the advantages of migrating from Lync Server 2010 to Skype for Business, which is the renamed and revamped release of the product family. Progent can also assist your organization to plan and execute a smooth Skype for Business migration.

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    Progent's Microsoft-certified professionals can help you analyze the possible advantages of Hyper-V-powered virtualization for your company, perform test implementations to validate Hyper-V's compatibility with your production software, assess your network infrastructure for optimal operation with virtual server technology, assist you in migrating to Microsoft Windows Server 2008 and configuring Windows Hyper-V, educate your network management staff to monitor and administer Hyper-V, offer world-class consulting support for improving the protection of your virtual servers, establish and validate disaster recovery processes that optimize network availability, and provide continuing consulting and maintenance including low-cost online troubleshooting and turn-key Help Desk services.

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    Progent's remote connectivity and wireless synchronization experts can assist you to plan and configure connectivity solutions for off-site desktops, notebooks, and wireless handhelds so they work seamlessly with your information network, allowing your business to improve the efficiency of your remote workforce.

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