Enlarging your telecommuter workforce can have a significant impact on IT infrastructure, security, and company processes. Progent has 20 years of experience helping businesses of all sizes to design, deploy, manage, optimize, and debug IT networks that incorporate a remote workforce. Progent can assist your Providence organization to select the appropriate technologies and follow leading practices in creating and maintaining a secure virtual solution for telecommuters that facilitates teamwork and delivers top value. Progent can provide support services ranging from on demand expertise for helping you past occasional technical roadblocks to comprehensive project management to help you successfully complete business-critical tasks.

Progent's consultants can help Providence, Rhode Island companies to with any facet of building a high-performing remote work ecosystem by providing infrastructure design and configuration services, IP voice expertise, voice/video conferencing support, collaboration platform selection and deployment, public cloud integration, Help Desk outsourcing, cybersecurity, data protection solutions, and centralized management.

Video Conferencing for Teleworkers
A broad selection of voice/video conferencing platforms from major vendors enable online meetings, video and voice conferencing, chat, and screen/content sharing for both onsite users and at-home workers. Many companies utilize multiple conferencing products to accommodate their different partners and customers. Progent's communications experts can help your organization to maintain your existing conferencing ecosystem and optimize the experience of your remote employees.

  • Skype for Business is Microsoft's leading unified communications product that supports real-time presence, instant messaging, voice and video conferencing as well as the transparent integration of these functions within Office desktop and Microsoft 365 applications including PowerPoint, Word, and Excel. Progent can provide the expertise of Microsoft-certified consultants who can help you to set up and maintain Skype for Business clients to support your at-home workforce. For details about Progent's consulting services for Skype for Business, visit Skype for Business consulting services.
  • FaceTime is Apple's group video calling app for iOS and macOS computers and smartphones. FaceTime works on Wi-Fi or cellular Internet connections. Current editions of FaceTime allow as many as 32 concurrent users for voice/video calls. For details about Progent's support expertise for FaceTime, refer to Progent's FaceTime configuration expertise.
  • Webex Meeting Center provides remote conferencing for virtually all computing devices. Delivered via Cisco's Webex Cloud platform, Webex services include sharing specific content or screens, presentations that incorporate rich media such as Microsoft PowerPoint and Flash videos, session recording, plus revision and playback for future reference. To learn more about Progent's support services for Webex as well as for other video conferencing products from Cisco, see Progent's Webex Meeting Center support services.
  • Teams is Microsoft's follow-up for Skype for Business. Teams acts as a hub for conversations, contacts, and content with capabilities such as voice/video calling, persistent chat, plus data sharing. To learn more about Progent's support expertise for Microsoft Teams as well as for additional Microsoft 365 apps, visit Progent's Microsoft Teams consulting services.
  • Other Voice/Video Conferencing Apps supported by Progent's conferencing experts include Google Meet, Amazon Chime, Zoom, and Slack. Progent can provide configuration and debugging services for these products and assist your business to optimize your network infrastructure to run them.

Contact Progent for Remote Workforce Expertise
To get in touch with Progent about creating and managing a productive work-from-home environment for your Providence, Rhode Island company, phone 1-800-993-9400 or go to Contact Progent.



An index of content::

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