Enlarging your telecommuter workforce may have a major effect on network architecture, security/compliance, and corporate processes. Progent has two decades of experience assisting SMBs to plan, deploy, manage, tune, and debug IT environments that support at-home workers. Progent can assist your Providence organization to select the appropriate tools and adhere to leading practices in building and operating a safe virtual office solution for teleworkers that facilitates collaboration and delivers top business value. Progent can provide services that go from as-needed expertise for getting you over occasional IT roadblocks to comprehensive project management or co-management to help you carry out mission-critical tasks.

Progent can assist Providence, Rhode Island organizations to succeed with any aspect of creating a high-functioning work-at-home ecosystem by delivering infrastructure design and configuration services, VoIP PBX expertise, video conferencing support, collaboration platform customization and training, cloud connectivity, helpdesk augmentation, cybersecurity, backup/restore solutions, and streamlined management.

Voice/Video Conferencing for an At-Home Workforce
A broad selection of video conferencing products from leading vendors enable online discussions, video and voice conferencing, chat sessions, and content sharing for both onsite workers and teleworkers. Many organizations use multiple products to meet the needs of their different partners and customers. Progent can assist you to maintain your existing conferencing ecosystem and enhance the productivity of your remote workforce.

  • Skype for Business is Microsoft's leading unified communications platform that supports presence, IM, voice and video calling and conferencing plus the transparent integration of these capabilities within Office desktop and Microsoft 365 productivity software including PowerPoint, Word, and Excel. Progent can provide the expertise of Microsoft-certified specialists who can help you to deploy and manage Skype for Business client software to accommodate your at-home employees. For details about Progent's support services for Skype for Business, visit Skype for Business consulting services.
  • FaceTime is Apple's group video phone app for compatible iOS, iPadOS, iPod and macOS devices. FaceTime works over Wi-Fi or cellular Internet connections. Current versions of FaceTime support up to 32 simultaneous users for video calls. To learn more about Progent's consulting services for Apple FaceTime, see Progent's FaceTime configuration expertise.
  • Webex Meeting Center provides remote conferencing for most desktop or mobile devices. Offered through Cisco's Webex Cloud, Webex capabilities include sharing granular content or screens, presentations that embed rich media such as Microsoft PowerPoint, network-based recording, plus revision and playback for future reference. To learn more about Progent's consulting expertise for Webex as well as for other IP video products from Cisco, visit Progent's Webex Meeting Center support services.
  • Teams is Microsoft's follow-up for Skype for Business. Teams provides a portal for conferencing, contacts, and content with capabilities that include IP voice and video conferencing, persistent chat, plus data sharing. To learn more about Progent's consulting expertise for Teams and for other Microsoft 365 products, see Progent's Microsoft Teams consulting services.
  • Additional Conferencing Apps supported by Progent include Google Meet, Amazon Chime, Zoom, and Slack. Progent can deliver integration and debugging services for these products and assist you to optimize your network architecture to run them.

Contact Progent for Remote Workforce Support Services
To contact Progent about building and managing a productive telecommuter solution for your Providence, Rhode Island organization, phone 1-800-993-9400 or refer to Contact Progent.

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