Reading Offsite Workforce Connectivity Consulting
Video Conferencing Solutions Consulting Services
Enlarging your at-home workforce may have a major impact on IT architecture, cybersecurity, and corporate processes. Progent has two decades of experience helping businesses of all sizes to plan, deploy, manage, optimize, and troubleshoot IT networks that support at-home workers. Progent can help your Reading organization to pick the right technologies and adhere to best practices in building and maintaining a safe virtual solution for teleworkers that facilitates collaboration and returns top business value. Progent offers support services ranging from on demand expertise for getting you over challenging IT bottlenecks to comprehensive project management or co-management to help you successfully complete business-critical initiatives.
Progent's consultants can assist Reading, United Kingdom businesses to with any aspect of building a high-performing telecommuting ecosystem by delivering infrastructure design and configuration services, VoIP PBX troubleshooting, voice/video conferencing support, collaboration platform selection and deployment, public cloud connectivity, Call Desk augmentation, security and compliance, backup/restore solutions, and unified management.
Video Conferencing for At-Home Workers
A wide selection of voice/video conferencing platforms from leading vendors support virtual meetings, video conferencing, chat, and screen sharing for both local workers and telecommuters. Many organizations utilize a mix of conferencing products to accommodate their various partners and clients. Progent's communications experts can assist your organization to manage your current conferencing environment and enhance the productivity of your at-home employees.
- Skype for Business is Microsoft's leading communications platform that enables real-time presence, IM, audio and video conferencing as well as the seamless integration of these functions within Office desktop and Microsoft 365 applications including PowerPoint, Word, and Excel. Progent offers the expertise of Microsoft-certified consultants who can assist you to set up and manage Skype for Business client software to support your at-home employees. For details about Progent's support expertise for Skype for Business, refer to Skype for Business integration experts.
- FaceTime is Apple's multiuser video calling platform for compatible iOS and macOS devices. FaceTime works over Wi-Fi or cellular Internet connections. Later editions of FaceTime allow up to 32 simultaneous users for video sessions. For details about Progent's support expertise for Apple FaceTime, visit Progent's FaceTime configuration expertise.
- Webex Meeting Center provides online conferencing for most desktop or mobile devices. Delivered via Cisco's Webex Cloud platform, Webex capabilities include sharing discrete content or screens, presentations that embed rich media such as Microsoft PowerPoint, network-based recording, plus revision and playback for future reference and training. To learn more about Progent's consulting expertise for Cisco Webex as well as for additional IP video products from Cisco, see Progent's Webex Meeting Center support services.
- Teams is Microsoft's follow-up for Skype for Business. Teams provides a portal for conversations, contacts, and content with capabilities such as voice/video calling, persistent chat, plus data sharing. For details about Progent's consulting expertise for Microsoft Teams as well as for additional Microsoft 365 apps, refer to Progent's Microsoft Teams consulting services.
- Additional Voice/Video Conferencing Apps supported by Progent include Google Meet, Amazon Chime, Zoom, and Slack. Progent can provide configuration and troubleshooting services for these conferencing platforms and help you to optimize your network infrastructure to host them.
Contact Progent for Telecommuter Expertise
To contact Progent about building and managing a productive telecommuter solution for your Reading, United Kingdom organization, phone
An index of content::
Small Business Security Consultants
Small Business Engineer
Progent is a leading innovator in affordably providing world-class network support to small companies. Progent's achievement in addressing the network service needs of the chronically underserviced small company sector is the combined result of key technical and operational breakthroughs that have removed a great deal of the traditional expenses out of managing network service, injected unprecedented technical skill into the IT service mechanism, and significantly accelerated the repair cycle.
Cisco Certified wireless IP phones and Meraki APs Consultant Services
Best CCIE Expert Certified IT Services wireless IP phone security
Cisco's wireless VoIP phones are industrial-grade Wi-Fi handsets designed for professionals who are on the move within office, warehouse, retail or other environments where IT management wants user endpoints that offer more control, security and ruggedness than is achievable with the BYOD mode of mobile communications. Successful integration of Cisco's wireless IP phones usually requires that IT teams set up and fine tune many components of your Wi-Fi infrastructure such as access points, routers and switches, wireless LAN controllers, and management tools. Progent's Cisco-certified consultants offer online and onsite assistance to help your organization create and maintain a Cisco wireless VoIP phone deployment by providing integration services that range from debugging the set up of a wireless IP phone or access point to providing comprehensive project management outsourcing or co-sourcing for updating the Wi-Fi infrastructure of a campus.
Supplemental Call Center Consultants
Setup and Support Extended Help Desk
Progent's Co-managed Call Center service allows your IT organization to share responsibilities for Help Desk support transparently between your IT team and Progent's large roster of veteran desktop support technicians and matter experts (SMEs). Progent's Help Desk Co-management service is an advanced support solution based on ConnectWise Manage, the top shared PSA platform for handling end-user service requests, ticketing, responsibility, status tracking, and reporting.
Exchange 2013 Unified messaging IT Services
Exchange 2013 Load Balancing Technology Consulting Services
Exchange 2013 incorporates significant enhancements to the functionality of its predecessor Microsoft Exchange 2010 and delivers important innovations plus a revamped structure. These enhancements favorably impact vital areas such as manageability, high availability (HA), compliance, operational costs, teamwork, expandability, performance, cross-version interoperability, and the user experience. Progent's certified Exchange Server 2013 consulting experts can assist your organization to understand the possible business benefits of migrating to Exchange 2013, design a cost-effective validation and rollout strategy, and train your IT team to manage your Microsoft Exchange 2013 environment. Progent also offers ongoing remote support and management services for Exchange Server 2013.
Consultant Solaris
Solaris IT Services
If your business computer system mixes Sun Solaris platforms with MS Windows, Progent can help you to integrate your computers into a cohesive environment that permits all your operating systems to run side by side for easy management, seamless information exchange, high reliability, superior throughput, and tight security. Progent's Sun Solaris and Windows coexistence support offerings include IT architecture integration and service, consulting for Windows services for UNIX, remote server monitoring and management, remote network support and repair, on-site technical support, and Help Desk services.
Consultants WatchGuard Firebox M370 Firewall
After Hours WatchGuard Firebox M670 Firewall Computer Security
Progent provides support expertise for WatchGuard Firewall security appliances such as the WatchGuard Firebox and XTM families of Firewalls and the Firebox SSL VPN Gateway. Progent's WatchGuard consultants can help you select, deploy, and maintain a WatchGuard Firewall/VPN product that aligns with your network security requirements and budget. Progent can help you to maintain legacy WatchGuard firewalls or upgrade smoothly to current WatchGuard firewall solutions.
64-bit Upgrade Specialist
64-bit Upgrade Help and Support
Progent's Microsoft-certified consultants can help you design, document, implement, manage, and repair a system-wide migration to 64-bit server and desktop OS software and business applications. Progent can help you test your 64-bit environment to make sure it supports all of the key 32-bit applications that you want to retain as well as the latest 64-bit editions of software you wish to install.
Largest MCSE Expert Certified Lync Server 2013 disaster recovery Consulting
Engineers Lync Server 2013 Reverse Proxy Server
Lync Server 2010 supports Instant Messaging, Presence, audio and video conferencing, desktop collaboration, and both VoIP and traditional public switched telephone network calling. Lync Server 2010 can extend the functionality of Exchange, SharePoint and Office desktop or cloud-based Microsoft 365 and simplify management through integration with Active Directory. Lync can also cut expenses by doing away with VoIP hardware and subscription fees, PBX gear, or legacy teleconferencing technology. Progent's certified IM and Presence consultants offer online and onsite support to assist you to manage and troubleshoot your current Lync Server 2010 deployment or assess the advantages of upgrading from Lync Server 2010 to Skype for Business, which is the new release of the product. Progent can also help you to plan and carry out a smooth Skype for Business migration.
24-Hour Hosting Integration
Colocation Support and Help
Progent's colocation center support services are designed for companies with hardware housed at Internet Data Centers or data center co-location hosting sites and requiring timely on-premises assistance at the colo facility plus remote support from Microsoft and Cisco Premier professionals. Progent provides a full range of Internet Data Centers and IDC and colocation consulting services such as system architecture analysis, Windows and UNIX server integration and maintenance, tech support for server and communications infrastructure, development and installation of zero-downtime systems, architecting and deploying layered security structures, firewall integration and troubleshooting, configuring load balancing environments, and creating high-availability server cluster configurations.
Phobos ransomware hot line Consulting Services
Engineer NotPetya ransomware hot line
Progent's Ransomware Hot Line provides 24x7 access to a experienced ransomware recovery consultant who can assist you to halt the spread of an active ransomware attack. Call 800-462-8800
Urgent NotPetya ransomware hot line Consult
Engineer Ryuk ransomware hot line
Progent's Ransomware Hot Line provides 24x7 access to a experienced ransomware recovery consultant who can assist your business to contain the progress of an ongoing ransomware attack. Call 800-462-8800
Windows 7 Upgrade Consult
Windows 7 Consultants
Progent's certified consultants can help you to assess
Windows 2022 Hyper-V Technical Support Services
Remote Support Services Microsoft Windows Server 2022
Progent's Microsoft Gold-certified Windows Server 2022 experts can help your organization to plan and carry out a cost-effective upgrade to Windows Server 2022 using an on-premises network architecture or a hybrid model that combines cloud-based Windows Server on Azure with an on-prem installation of Windows Server 2022.
Windows 11 RPA Integration Support
Windows 11 Management IT Consultant
Progent's Windows 11 consultants offer a range of services for Windows 11 such as cloud integration, mobile device management and synchronization, telecommuter access, security and compliance, centralized provisioning, and Help Desk Call Center support.
Development Firms MS SQL Server
Microsoft T-SQL Development Firm
Microsoft SQL Server 2005 offers indispensable, familiar tools to IT experts as well as to information workers, reducing the complexity of designing, deploying, administering, and using company information and analytical programs on platforms ranging from handheld devices to corporate data systems. The complexity and integration requirements of Microsoft SQL Server 2005 require a network consulting firm with hands-on experience and broad knowledge in designing and building information-based, comprehensive business technology applications. The experience of Progent's Microsoft-certified engineering staff, with an average of over 10 years of professional work involving Microsoft technology, ensures you success in designing, configuring and managing Microsoft SQL Server 2005 applications that are seamlessly integrated with the Microsoft .NET environment.
Online Consulting Exchange 2016 Mailbox Server
Exchange 2016 Project Planning Information Technology Consulting
Progent can assist your business in all facets of your upgrade to Exchange 2016 such as designing HA infrastructure for an on-premises, cloud-based or hybrid deployment; CAL licensing compliance for Exchange 2016 Server and Windows Server 2012 R2 or later; migrating mailboxes; Hyper-V design; specifying storage requirements for your virtual machines (VMs), mailbox databases and logs; configuring hardware load balancing for high-availability CAS services; designing, building and testing Exchange Servers and Windows Servers and DAG groups; integration with SharePoint Server or SharePoint Online; updating your firewall; creating SSL certs; providing client remediation with Office desktop or Microsoft 365; and configuring Outlook on the web.
Emergency Altaro VM Backup Management IT Services
On-site Technical Support Altaro VM Backup Cloud Management
Altaro VM Backup offers small and mid-size businesses a dependable and affordable solution for backing up and restoring Hyper-V and VMware-powered VMs. Altaro VM Backup can be used for on-premises, remote, distributed, and cloud-hosted architectures and also enables cost-effective cloud backup to Microsoft Azure Block Blob storage. Top features include state-of-the-art Augmented Inline Deduplication to cut backup storage needs, Continuous Data Protection (CDP) with backup intervals as little as five minutes for minimizing your Recovery Point Objective (RPO), advanced encryption, item-level recovery options for specific files and emails, support for Windows Cluster Shared Volumes (CSV) and VMware vCenter for handling large-scale environments, and support for Microsoft Volume Shadow Copy Service to back up live virtual machines with zero downtime. Progent is an Altaro partner and offers a broad array of services to help you to design, install, manage and troubleshoot a backup and disaster recovery system powered by Altaro VM Backup software.
VPN Outsourcing
CCDP Expert Certified Integration Cisco RADIUS Security
Progent's Cisco Security/VPN professionals and CCIE and CCNP certified support staff can help your small or medium sized company deploy and support Cisco's security and VPN products including routers, switches, firewalls, intrusion detection systems and VPN access concentrators. Cisco VPN products include both off-site access and site-to-site VPNs with Cisco IOS Software and Advanced Integrated Module hardware encryption cards, and hardware devices, such as a VPN concentrator, router, Cisco PIX Firewall, or task-specific VPN server for dial-up services. Cisco VPN products are easy to administer and offer the versatility to expand with your growing business requirements. Progent's Cisco-Certified network experts support Cisco's complete line of products targeted at preventing information pilfering, virus and worm assaults, Denial of Service attacks, and other threats to your information system. Progent can help you deploy Cisco products to get safe access, intrusion protection, and comprehensive Identity services based on Cisco Access Control Server using RADIUS security and TACACS to create a centralized client access control foundation for user authentication, authorization, and accounting from a graphical Web interface.
Remote Technical Support WLAN
24x7x365 Wireless Link Technical Support
Progent's Wireless Consulting Services offer a convenient, economical option for companies of all sizes to deploy, manage, monitor and troubleshoot cutting edge wireless network solutions. For 802.11n and the latest 802.11ac wireless environments, Progent can help you design and install hardware such as Cisco's Aironet and Meraki access points and wireless controllers. For wireless messaging and web-based business applications, Progent supports Apple iPhones, Apple iPads, Google Androids, and Windows smartphones and tablets.
Windows Server 2019 Hybrid Solutions On-site Support
Information Technology Consulting Windows Server 2019 Windows Defender ATP
Progent's Windows Server 2019 disaster recovery preparedness experts can help your business to design a disaster recovery solution built around Microsoft's advanced Failover Clustering tools including Cluster Sets, Storage Replica, Storage Spaces Direct, VM Load Balancing, and Cloud Witness.
Consulting for IT Service Firms Integration
Consulting Support for Network Service Firms Support Services
Progent's Support Program for IT Service Providers lets you use Progent's information technology experts under your own brand as a seamless extension of your IT services team.
Online Troubleshooting Forefront Threat Management Gateway 2010
Professionals Forefront TMG 2010
Microsoft Forefront Threat Management Gateway builds on the proven security technologies of Microsoft Internet Security and Acceleration Server and offers a centrally administered web gateway that delivers a single-server solution for a variety of security features including an application layer and network layer firewall, URL filtering, malware inspection, intrusion protection, reputation services, Virtual Private Network management, and HTTP/HTTPS inspection. Forefront Threat Management Gateway 2010 includes advanced web security reporting features, allows customized reports powered by Microsoft SQL Server, works with Active Directory to simplify authentication and policy enforcement, and can be installed as a virtual machine to lower costs and enhance recoverability. Progent's Microsoft engineers can assist you to plan and carry out pilot and production implementations; integrate Forefront Threat Management Gateway 2010 with Windows Server 2008 R2, AD, SQL Server, Microsoft Exchange Server 2010, and SharePoint 2010; install Microsoft Forefront Threat Management Gateway to operate on a virtual server with Windows Hyper-V; and deliver continuing consulting and troubleshooting. Progent can also assist you to migrate smoothly to Microsoft Forefront Threat Management Gateway from ISA Server.
Top Ranked Microsoft Project My Sites Consulting Services
24-7 Project Excel Services Programming Firm
Progent's Microsoft-certified engineers offer in-depth support in deploying, managing and debugging all versions of Microsoft Project, Project Server, and Microsoft Project Online and can provide a broad range of affordable remote support services following proven best practices to assist businesses of all sizes to receive all the advantages of this leading platform. Consulting support offered by Progent include solution planning, installation and upgrades, setting up secure file and status sharing among onsite and remote or mobile users, network optimization, and customized online training.
Exchange 2019 Configuration Technical Consultant
Integration Exchange 2019 DLP
Progent can help you in any facet of your upgrade to Microsoft Exchange 2019 including configuring Windows Server 2019 for hosting Exchange; planning high availability architecture for a local, cloud-based or hybrid environment; moving mailboxes; designing and implementing Hyper-V virtualization; setting up HLB; configuring Database Availability Groups (DAGs) with MCDB caching; integrating with Skype for Business 2019 for voicemail services; setting up collaboration with SharePoint Server or SharePoint Online; updating firewalls; integration with Microsoft 365 and configuring Outlook.
ransomware cleanup and recovery Consulting
ransomware cryptoworm recovery Specialist
Progent's ransomware experts can assist your business to evaluate your ransomware defenses, remotely monitor and protect your network, assist with settlement negotiations with a threat actor, and restore a network victimized by a ransomware cryptoworm such as Ryuk, Maze, Sodinokibi, DopplePaymer, Conti or Nephilim.
24-7 ransomware defense audit Consultant Services
ransomware defense checkup Consult
Progent's ProSight Ransomware Preparedness Report is a low-cost service built around a phone interview with a Progent information assurance consultant. The fact-finding interview is designed to evaluate your organization's preparedness either to block ransomware or recover quickly after a ransomware incident. Progent will work with you personally to gather information about your current security profile and backup system, and Progent will then produce a custom Basic Security and Best Practices Report document describing how you can apply best practices to deploy a cost-effective AV and backup environment that minimizes your vulnerability to a ransomware attack and meets your company's requirements.
Engineer IoT device patch management
VoIP phones patch management Consultant
Progent's support services for software/firmware update management offer businesses of any size a versatile and affordable solution for evaluating, testing, scheduling, implementing, and documenting updates to your virtual and physical; servers, endpoint devices printers, network appliances like switches and Wi-Fi APs, and IoT devices such as sensors and health monitors.
SCCM Hybrid Integration Technical Consultant
Microsoft Configuration Manager Support
System Center Configuration Manager automates software provisioning and updating, streamlines compliance settings management, inventories network resources, guards against corporate data leakage, performs network health reporting, enables secure self service, and delivers a single point of control for administering mixed-operating system ecosystems based on on-prem, cloud-centric, or hybrid deployment models. Progent's Microsoft-certified Configuration Manager consulting team and Microsoft Azure cloud integration experts can assist your organization with any facet of designing, implementing, operating and repairing a System Center Configuration Manager deployment for on-premises, cloud, or hybrid networks.
Malware Forensics IT Consultant
ProSight ASM Endpoint Protection Consult
Progent's ProSight Active Security Monitoring is an endpoint protection (EPP) solution that utilizes cutting edge behavior-based analysis tools from SentinelOne to guard endpoint devices as well as servers and VMs against new malware attacks like ransomware and email phishing, which easily escape legacy signature-based anti-virus tools. ProSight ASM protects local and cloud-based resources and provides a single platform to manage the entire threat progression including blocking, identification, containment, remediation, and forensics. Top capabilities include one-click rollback with Windows VSS and real-time system-wide immunization against new attacks.
Support and Integration Xen Hypervisor
Xen Hypervisor Online Consulting
Progent's Citrix-certified engineers can help you to evaluate the strategic benefits of XenServer as well as additional Citrix platforms, and can help you to design, validate, execute, troubleshoot, and maintain a Citrix XenServer solution. Progent can also assess your existing Citrix technology environment and show you how to optimize consolidation, performance, protection, availability, and recoverability.
Computer Consultant Internet Security and Acceleration Server
Computer Consultant ISA 2004
Progent's Microsoft-certified TMG 2010 and Internet Security and Acceleration Server 2006 consultants can help you to design, deploy, and support a configuration of Forefront TMG or ISA Server 2006 on your network that provides the firewall protection, speed and ease-of-use that your business needs.
Extended Service Desk Online Help
Co-managed Help Desk Support and Setup
Progent's Shared Call Center service allows your IT organization to split responsibilities for Help Desk support transparently between your in-house IT team and Progent's pool of certified technical support technicians and subject matter experts. Progent's Help Desk Co-management service is an advanced support solution built around ConnectWise Manage, the leading shared professional services automation tool for managing service requests, ticketing, responsibility, status tracking, and reporting.
Remote Support Services SCDPM 2012 Planning
SCDPM 2012 Cloud Backup Remote Support Services
Progent's Microsoft-certified consultants offer online or onsite expertise to assist companies of any size to plan, deploy, administer, and repair a backup system based on System Center 2012 Data Protection Manager. Progent can assist you to migrate from earlier releases of SCDPM or from a different backup system, and Progent can integrate your SCDPM 2012 implementation for on premises, cloud, or hybrid datacenters. Progent can provide as-needed help for resolving particularly challenging problems, or comprehensive project management support. Progent can also assist your business to design SCDPM 2012 into a comprehensive disaster recovery strategy.
.NET Blazor Reports
24/7 Microsoft Certified Partner Programming Companies .NET C#
Progent's software developers have worked for two decades with .NET technologies and the Visual Studio development system and can create or update .NET applications quickly and affordably.
Open Now Cisco Access Point Server Troubleshoot Expert
Cisco CCIE Online Engineer
Progent's Cisco CCIE network infrastructure consultants can assist your business to set up, manage, update and debug Cisco products. Progent offers Cisco, Meraki and Nexus switch support, ASA firewall expertise, Meraki and Aironet Wi-Fi access point expertise, Cisco VoIP phone expertise, and CUCM/CallManager software consulting.
Microsoft Certified Expert Windows 11 MDT Engineers
Microsoft Windows 11 Snap Groups Technology Professional
Progent's Microsoft-certified Windows 11 consultants can provide a variety of services for Windows 11 including cloud and hybrid solutions, mobile device management and synchronization, teleworker access, security and compliance, streamlined deployment, and Call Center support.
Remote Access Technical Consultant
Remote Support Services Cisco RADIUS Security
Cisco's security and offsite connectivity solutions for small to mid-size businesses offer a full array of easy-to-administer protection hardware and software to help you safeguard your entire information system. Cisco's Virtual Private Network product family includes switches, firewalls, and VPN access concentrators. Progent's professional consulting staff includes field-proven engineers with Cisco Certified Internetwork Expert and Cisco Certified Network Professional certifications who can help your company to evaluate Cisco Virtual Private Network, Cisco RADIUS Security, and additional Cisco protection solutions that align best with your corporate objectives.
Offsite BDR Services Technical Consultant
Remote Data Backup and Restore Services Services
ProSight Data Protection Services ECHO from Progent provide small and mid-sized businesses an affordable end-to-end solution for secure backup/disaster recovery (BDR). Available at a low monthly rate, ProSight DPS automates and monitors your backup processes and enables rapid restoration of vital data, apps and VMs that have become lost or corrupted as a result of component failures, software bugs, disasters, human error, or malicious attacks such as ransomware. ProSight DPS can help you protect, retrieve and restore files, folders, apps, system images, plus Microsoft Hyper-V and VMware virtual machine images. Important data can be backed up on the cloud, to a local storage device, or mirrored to both. Progent's disaster recovery specialists can provide advanced expertise to configure ProSight DPS to to comply with regulatory standards such as HIPAA, FINRA, PCI and Safe Harbor and, whenever necessary, can help you to recover your business-critical data.
CCIE Certified Small Business Wireless Access Point Network Engineer
Integration Small Business WAPs
Progent's Cisco-certified Wi-Fi technology consulting experts can assist organizations to configure, administer, and troubleshoot Cisco Small Business 100/300/500 Wireless APs.
Windows Server 2012 R2 Clustering On-site Support
Urgent Windows Server 2012 R2 upgrade Services
Progent's Microsoft-certified professionals can assist you to evaluate the benefits of Windows Server 2012 R2 for your organization, create pilot systems and migration strategies, tune your network infrastructure for local, multi-location, cloud-based, and partial-cloud environments, educate your IT support staff, create an enterprise-wide security plan, automate network management, help with creating applications, and build and validate a disaster recovery/business continuity plan.
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