Enlarging your at-home workforce may have a major impact on IT architecture, cybersecurity, and corporate processes. Progent has two decades of experience helping businesses of all sizes to plan, deploy, manage, optimize, and troubleshoot IT networks that support at-home workers. Progent can help your Reading organization to pick the right technologies and adhere to best practices in building and maintaining a safe virtual solution for teleworkers that facilitates collaboration and returns top business value. Progent offers support services ranging from on demand expertise for getting you over challenging IT bottlenecks to comprehensive project management or co-management to help you successfully complete business-critical initiatives.

Progent's consultants can assist Reading, United Kingdom businesses to with any aspect of building a high-performing telecommuting ecosystem by delivering infrastructure design and configuration services, VoIP PBX troubleshooting, voice/video conferencing support, collaboration platform selection and deployment, public cloud connectivity, Call Desk augmentation, security and compliance, backup/restore solutions, and unified management.

Video Conferencing for At-Home Workers
A wide selection of voice/video conferencing platforms from leading vendors support virtual meetings, video conferencing, chat, and screen sharing for both local workers and telecommuters. Many organizations utilize a mix of conferencing products to accommodate their various partners and clients. Progent's communications experts can assist your organization to manage your current conferencing environment and enhance the productivity of your at-home employees.

  • Skype for Business is Microsoft's leading communications platform that enables real-time presence, IM, audio and video conferencing as well as the seamless integration of these functions within Office desktop and Microsoft 365 applications including PowerPoint, Word, and Excel. Progent offers the expertise of Microsoft-certified consultants who can assist you to set up and manage Skype for Business client software to support your at-home employees. For details about Progent's support expertise for Skype for Business, refer to Skype for Business integration experts.
  • FaceTime is Apple's multiuser video calling platform for compatible iOS and macOS devices. FaceTime works over Wi-Fi or cellular Internet connections. Later editions of FaceTime allow up to 32 simultaneous users for video sessions. For details about Progent's support expertise for Apple FaceTime, visit Progent's FaceTime configuration expertise.
  • Webex Meeting Center provides online conferencing for most desktop or mobile devices. Delivered via Cisco's Webex Cloud platform, Webex capabilities include sharing discrete content or screens, presentations that embed rich media such as Microsoft PowerPoint, network-based recording, plus revision and playback for future reference and training. To learn more about Progent's consulting expertise for Cisco Webex as well as for additional IP video products from Cisco, see Progent's Webex Meeting Center support services.
  • Teams is Microsoft's follow-up for Skype for Business. Teams provides a portal for conversations, contacts, and content with capabilities such as voice/video calling, persistent chat, plus data sharing. For details about Progent's consulting expertise for Microsoft Teams as well as for additional Microsoft 365 apps, refer to Progent's Microsoft Teams consulting services.
  • Additional Voice/Video Conferencing Apps supported by Progent include Google Meet, Amazon Chime, Zoom, and Slack. Progent can provide configuration and troubleshooting services for these conferencing platforms and help you to optimize your network infrastructure to host them.

Contact Progent for Telecommuter Expertise
To contact Progent about building and managing a productive telecommuter solution for your Reading, United Kingdom organization, phone 1-800-993-9400 or refer to Contact Progent.



An index of content::

  • 24 Hour Branch Office Professional Sales Office Outsourcing

  • Small Business Security Consultants
    Small Business Engineer

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  • Microsoft Exchange 2000 Upgrade Integration Services Exchange 2000 Upgrade Upgrade
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  • VPN Outsourcing
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    Progent's Cisco Security/VPN professionals and CCIE and CCNP certified support staff can help your small or medium sized company deploy and support Cisco's security and VPN products including routers, switches, firewalls, intrusion detection systems and VPN access concentrators. Cisco VPN products include both off-site access and site-to-site VPNs with Cisco IOS Software and Advanced Integrated Module hardware encryption cards, and hardware devices, such as a VPN concentrator, router, Cisco PIX Firewall, or task-specific VPN server for dial-up services. Cisco VPN products are easy to administer and offer the versatility to expand with your growing business requirements. Progent's Cisco-Certified network experts support Cisco's complete line of products targeted at preventing information pilfering, virus and worm assaults, Denial of Service attacks, and other threats to your information system. Progent can help you deploy Cisco products to get safe access, intrusion protection, and comprehensive Identity services based on Cisco Access Control Server using RADIUS security and TACACS to create a centralized client access control foundation for user authentication, authorization, and accounting from a graphical Web interface.

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  • Remote Technical Support WLAN
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    Progent's Wireless Consulting Services offer a convenient, economical option for companies of all sizes to deploy, manage, monitor and troubleshoot cutting edge wireless network solutions. For 802.11n and the latest 802.11ac wireless environments, Progent can help you design and install hardware such as Cisco's Aironet and Meraki access points and wireless controllers. For wireless messaging and web-based business applications, Progent supports Apple iPhones, Apple iPads, Google Androids, and Windows smartphones and tablets.

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    Microsoft Forefront Threat Management Gateway builds on the proven security technologies of Microsoft Internet Security and Acceleration Server and offers a centrally administered web gateway that delivers a single-server solution for a variety of security features including an application layer and network layer firewall, URL filtering, malware inspection, intrusion protection, reputation services, Virtual Private Network management, and HTTP/HTTPS inspection. Forefront Threat Management Gateway 2010 includes advanced web security reporting features, allows customized reports powered by Microsoft SQL Server, works with Active Directory to simplify authentication and policy enforcement, and can be installed as a virtual machine to lower costs and enhance recoverability. Progent's Microsoft engineers can assist you to plan and carry out pilot and production implementations; integrate Forefront Threat Management Gateway 2010 with Windows Server 2008 R2, AD, SQL Server, Microsoft Exchange Server 2010, and SharePoint 2010; install Microsoft Forefront Threat Management Gateway to operate on a virtual server with Windows Hyper-V; and deliver continuing consulting and troubleshooting. Progent can also assist you to migrate smoothly to Microsoft Forefront Threat Management Gateway from ISA Server.

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    Progent can help you in any facet of your upgrade to Microsoft Exchange 2019 including configuring Windows Server 2019 for hosting Exchange; planning high availability architecture for a local, cloud-based or hybrid environment; moving mailboxes; designing and implementing Hyper-V virtualization; setting up HLB; configuring Database Availability Groups (DAGs) with MCDB caching; integrating with Skype for Business 2019 for voicemail services; setting up collaboration with SharePoint Server or SharePoint Online; updating firewalls; integration with Microsoft 365 and configuring Outlook.

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    Progent's ProSight Ransomware Preparedness Report is a low-cost service built around a phone interview with a Progent information assurance consultant. The fact-finding interview is designed to evaluate your organization's preparedness either to block ransomware or recover quickly after a ransomware incident. Progent will work with you personally to gather information about your current security profile and backup system, and Progent will then produce a custom Basic Security and Best Practices Report document describing how you can apply best practices to deploy a cost-effective AV and backup environment that minimizes your vulnerability to a ransomware attack and meets your company's requirements.

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    Progent's support services for software/firmware update management offer businesses of any size a versatile and affordable solution for evaluating, testing, scheduling, implementing, and documenting updates to your virtual and physical; servers, endpoint devices printers, network appliances like switches and Wi-Fi APs, and IoT devices such as sensors and health monitors.

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    Microsoft Configuration Manager Support

    System Center Configuration Manager automates software provisioning and updating, streamlines compliance settings management, inventories network resources, guards against corporate data leakage, performs network health reporting, enables secure self service, and delivers a single point of control for administering mixed-operating system ecosystems based on on-prem, cloud-centric, or hybrid deployment models. Progent's Microsoft-certified Configuration Manager consulting team and Microsoft Azure cloud integration experts can assist your organization with any facet of designing, implementing, operating and repairing a System Center Configuration Manager deployment for on-premises, cloud, or hybrid networks.

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    Progent's ProSight Active Security Monitoring is an endpoint protection (EPP) solution that utilizes cutting edge behavior-based analysis tools from SentinelOne to guard endpoint devices as well as servers and VMs against new malware attacks like ransomware and email phishing, which easily escape legacy signature-based anti-virus tools. ProSight ASM protects local and cloud-based resources and provides a single platform to manage the entire threat progression including blocking, identification, containment, remediation, and forensics. Top capabilities include one-click rollback with Windows VSS and real-time system-wide immunization against new attacks.

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    Progent's Microsoft-certified consultants offer online or onsite expertise to assist companies of any size to plan, deploy, administer, and repair a backup system based on System Center 2012 Data Protection Manager. Progent can assist you to migrate from earlier releases of SCDPM or from a different backup system, and Progent can integrate your SCDPM 2012 implementation for on premises, cloud, or hybrid datacenters. Progent can provide as-needed help for resolving particularly challenging problems, or comprehensive project management support. Progent can also assist your business to design SCDPM 2012 into a comprehensive disaster recovery strategy.

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    Progent's software developers have worked for two decades with .NET technologies and the Visual Studio development system and can create or update .NET applications quickly and affordably.

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    Progent's Cisco CCIE network infrastructure consultants can assist your business to set up, manage, update and debug Cisco products. Progent offers Cisco, Meraki and Nexus switch support, ASA firewall expertise, Meraki and Aironet Wi-Fi access point expertise, Cisco VoIP phone expertise, and CUCM/CallManager software consulting.

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    Progent's Microsoft-certified Windows 11 consultants can provide a variety of services for Windows 11 including cloud and hybrid solutions, mobile device management and synchronization, teleworker access, security and compliance, streamlined deployment, and Call Center support.

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    Remote Support Services Cisco RADIUS Security

    Cisco's security and offsite connectivity solutions for small to mid-size businesses offer a full array of easy-to-administer protection hardware and software to help you safeguard your entire information system. Cisco's Virtual Private Network product family includes switches, firewalls, and VPN access concentrators. Progent's professional consulting staff includes field-proven engineers with Cisco Certified Internetwork Expert and Cisco Certified Network Professional certifications who can help your company to evaluate Cisco Virtual Private Network, Cisco RADIUS Security, and additional Cisco protection solutions that align best with your corporate objectives.

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    ProSight Data Protection Services ECHO from Progent provide small and mid-sized businesses an affordable end-to-end solution for secure backup/disaster recovery (BDR). Available at a low monthly rate, ProSight DPS automates and monitors your backup processes and enables rapid restoration of vital data, apps and VMs that have become lost or corrupted as a result of component failures, software bugs, disasters, human error, or malicious attacks such as ransomware. ProSight DPS can help you protect, retrieve and restore files, folders, apps, system images, plus Microsoft Hyper-V and VMware virtual machine images. Important data can be backed up on the cloud, to a local storage device, or mirrored to both. Progent's disaster recovery specialists can provide advanced expertise to configure ProSight DPS to to comply with regulatory standards such as HIPAA, FINRA, PCI and Safe Harbor and, whenever necessary, can help you to recover your business-critical data.

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    Progent's Cisco-certified Wi-Fi technology consulting experts can assist organizations to configure, administer, and troubleshoot Cisco Small Business 100/300/500 Wireless APs.

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  • Windows Server 2012 R2 Clustering On-site Support
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    Progent's Microsoft-certified professionals can assist you to evaluate the benefits of Windows Server 2012 R2 for your organization, create pilot systems and migration strategies, tune your network infrastructure for local, multi-location, cloud-based, and partial-cloud environments, educate your IT support staff, create an enterprise-wide security plan, automate network management, help with creating applications, and build and validate a disaster recovery/business continuity plan.

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