Enlarging your at-home workforce may have a major impact on IT architecture, cybersecurity, and corporate processes. Progent has two decades of experience helping businesses of all sizes to plan, deploy, manage, optimize, and troubleshoot IT networks that support at-home workers. Progent can help your Reading organization to pick the right technologies and adhere to best practices in building and maintaining a safe virtual solution for teleworkers that facilitates collaboration and returns top business value. Progent offers support services ranging from on demand expertise for getting you over challenging IT bottlenecks to comprehensive project management or co-management to help you successfully complete business-critical initiatives.

Progent's consultants can assist Reading, United Kingdom businesses to with any aspect of building a high-performing telecommuting ecosystem by delivering infrastructure design and configuration services, VoIP PBX troubleshooting, voice/video conferencing support, collaboration platform selection and deployment, public cloud connectivity, Call Desk augmentation, security and compliance, backup/restore solutions, and unified management.

Video Conferencing for At-Home Workers
A wide selection of voice/video conferencing platforms from leading vendors support virtual meetings, video conferencing, chat, and screen sharing for both local workers and telecommuters. Many organizations utilize a mix of conferencing products to accommodate their various partners and clients. Progent's communications experts can assist your organization to manage your current conferencing environment and enhance the productivity of your at-home employees.

  • Skype for Business is Microsoft's leading communications platform that enables real-time presence, IM, audio and video conferencing as well as the seamless integration of these functions within Office desktop and Microsoft 365 applications including PowerPoint, Word, and Excel. Progent offers the expertise of Microsoft-certified consultants who can assist you to set up and manage Skype for Business client software to support your at-home employees. For details about Progent's support expertise for Skype for Business, refer to Skype for Business integration experts.
  • FaceTime is Apple's multiuser video calling platform for compatible iOS and macOS devices. FaceTime works over Wi-Fi or cellular Internet connections. Later editions of FaceTime allow up to 32 simultaneous users for video sessions. For details about Progent's support expertise for Apple FaceTime, visit Progent's FaceTime configuration expertise.
  • Webex Meeting Center provides online conferencing for most desktop or mobile devices. Delivered via Cisco's Webex Cloud platform, Webex capabilities include sharing discrete content or screens, presentations that embed rich media such as Microsoft PowerPoint, network-based recording, plus revision and playback for future reference and training. To learn more about Progent's consulting expertise for Cisco Webex as well as for additional IP video products from Cisco, see Progent's Webex Meeting Center support services.
  • Teams is Microsoft's follow-up for Skype for Business. Teams provides a portal for conversations, contacts, and content with capabilities such as voice/video calling, persistent chat, plus data sharing. For details about Progent's consulting expertise for Microsoft Teams as well as for additional Microsoft 365 apps, refer to Progent's Microsoft Teams consulting services.
  • Additional Voice/Video Conferencing Apps supported by Progent include Google Meet, Amazon Chime, Zoom, and Slack. Progent can provide configuration and troubleshooting services for these conferencing platforms and help you to optimize your network infrastructure to host them.

Contact Progent for Telecommuter Expertise
To contact Progent about building and managing a productive telecommuter solution for your Reading, United Kingdom organization, phone 1-800-993-9400 or refer to Contact Progent.

An index of content::

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    System Center Configuration Manager automates software provisioning and updating, streamlines compliance settings management, inventories network resources, guards against corporate data leakage, performs network health reporting, enables secure self service, and delivers a single point of control for administering mixed-operating system ecosystems based on on-prem, cloud-centric, or hybrid deployment models. Progent's Microsoft-certified Configuration Manager consulting team and Microsoft Azure cloud integration experts can assist your organization with any facet of designing, implementing, operating and repairing a System Center Configuration Manager deployment for on-premises, cloud, or hybrid networks.

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    Progent's ProSight Active Security Monitoring is an endpoint protection (EPP) solution that utilizes cutting edge behavior-based analysis tools from SentinelOne to guard endpoint devices as well as servers and VMs against new malware attacks like ransomware and email phishing, which easily escape legacy signature-based anti-virus tools. ProSight ASM protects local and cloud-based resources and provides a single platform to manage the entire threat progression including blocking, identification, containment, remediation, and forensics. Top capabilities include one-click rollback with Windows VSS and real-time system-wide immunization against new attacks.

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    Progent's Microsoft-certified consultants offer online or onsite expertise to assist companies of any size to plan, deploy, administer, and repair a backup system based on System Center 2012 Data Protection Manager. Progent can assist you to migrate from earlier releases of SCDPM or from a different backup system, and Progent can integrate your SCDPM 2012 implementation for on premises, cloud, or hybrid datacenters. Progent can provide as-needed help for resolving particularly challenging problems, or comprehensive project management support. Progent can also assist your business to design SCDPM 2012 into a comprehensive disaster recovery strategy.

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    Progent's software developers have worked for two decades with .NET technologies and the Visual Studio development system and can create or update .NET applications quickly and affordably.

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    Progent's Cisco CCIE network infrastructure consultants can assist your business to set up, manage, update and debug Cisco products. Progent offers Cisco, Meraki and Nexus switch support, ASA firewall expertise, Meraki and Aironet Wi-Fi access point expertise, Cisco VoIP phone expertise, and CUCM/CallManager software consulting.

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    Progent's Microsoft-certified Windows 11 consultants can provide a variety of services for Windows 11 including cloud and hybrid solutions, mobile device management and synchronization, teleworker access, security and compliance, streamlined deployment, and Call Center support.

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    Remote Support Services Cisco RADIUS Security

    Cisco's security and offsite connectivity solutions for small to mid-size businesses offer a full array of easy-to-administer protection hardware and software to help you safeguard your entire information system. Cisco's Virtual Private Network product family includes switches, firewalls, and VPN access concentrators. Progent's professional consulting staff includes field-proven engineers with Cisco Certified Internetwork Expert and Cisco Certified Network Professional certifications who can help your company to evaluate Cisco Virtual Private Network, Cisco RADIUS Security, and additional Cisco protection solutions that align best with your corporate objectives.

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    ProSight Data Protection Services ECHO from Progent provide small and mid-sized businesses an affordable end-to-end solution for secure backup/disaster recovery (BDR). Available at a low monthly rate, ProSight DPS automates and monitors your backup processes and enables rapid restoration of vital data, apps and VMs that have become lost or corrupted as a result of component failures, software bugs, disasters, human error, or malicious attacks such as ransomware. ProSight DPS can help you protect, retrieve and restore files, folders, apps, system images, plus Microsoft Hyper-V and VMware virtual machine images. Important data can be backed up on the cloud, to a local storage device, or mirrored to both. Progent's disaster recovery specialists can provide advanced expertise to configure ProSight DPS to to comply with regulatory standards such as HIPAA, FINRA, PCI and Safe Harbor and, whenever necessary, can help you to recover your business-critical data.

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    Progent's Cisco-certified Wi-Fi technology consulting experts can assist organizations to configure, administer, and troubleshoot Cisco Small Business 100/300/500 Wireless APs.

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  • Windows Server 2012 R2 Clustering On-site Support
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    Progent's Microsoft-certified professionals can assist you to evaluate the benefits of Windows Server 2012 R2 for your organization, create pilot systems and migration strategies, tune your network infrastructure for local, multi-location, cloud-based, and partial-cloud environments, educate your IT support staff, create an enterprise-wide security plan, automate network management, help with creating applications, and build and validate a disaster recovery/business continuity plan.

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