Expanding your telecommuter workforce can have a major impact on network infrastructure, security, and corporate processes. Progent has 20 years of experience helping small and mid-size businesses to plan, configure, manage, tune, and troubleshoot IT networks that support work-from-home employees. Progent can help your Reading company to select the appropriate technologies and follow best practices in creating and operating a secure virtual office ecosystem for teleworkers that facilitates teamwork and returns top business value. Progent offers services that go from as-needed expertise for helping you past occasional IT roadblocks to comprehensive project management or co-management to help you successfully complete mission-critical tasks.

Progent can assist Reading, United Kingdom businesses to with any facet of creating a high-performing work-from-home ecosystem by delivering infrastructure configuration services, VoIP PBX troubleshooting, voice/video conferencing integration, collaboration platform selection and deployment, cloud connectivity, Call Desk augmentation, cybersecurity, backup/restore solutions, and unified management.

Video Conferencing for an At-Home Workforce
A wide selection of voice/video conferencing products from major vendors support virtual discussions, video and voice conferencing, chat, and screen/content sharing for both onsite workers and teleworkers. Many organizations use a mix of conferencing products to accommodate their various partners and clients. Progent can help your organization to maintain your existing voice/video conferencing ecosystem and enhance the productivity of your remote employees.

  • Skype for Business is Microsoft's popular communications platform that enables presence, instant messaging, voice and video calling and conferencing plus the transparent integration of these functions within Office desktop and Microsoft 365 applications such as PowerPoint, Word, Excel and Outlook. Progent offers the expertise of Microsoft-certified specialists who can help your company to deploy and manage Skype for Business clients to accommodate your remote employees. To learn more about Progent's consulting services for Skype for Business, visit Skype for Business consulting experts.
  • FaceTime is Apple's group video phone app for iOS and macOS computers and smartphones. FaceTime works over Wi-Fi or cellular Internet connections. Current editions of FaceTime allow up to 32 concurrent users for voice/video sessions. To learn more about Progent's support services for Apple FaceTime, see Progent's FaceTime configuration expertise.
  • Webex Meeting Center provides online conferencing for most desktop or mobile devices. Offered through Cisco's Webex Cloud, Webex services include sharing discrete content or computer screens, presentations that embed rich media including Microsoft PowerPoint, network-based capture, plus revision and playback for future reference. For details about Progent's consulting services for Cisco Webex and for additional video conferencing products from Cisco, see Progent's Webex Meeting Center support services.
  • Teams is Microsoft's follow-up for Skype for Business. Teams acts as a hub for conferencing, contacts, and information with capabilities such as IP voice and video calling, threaded chat, plus file sharing. To learn more about Progent's consulting expertise for Microsoft Teams as well as for additional Microsoft 365 apps, refer to Progent's Microsoft Teams consulting services.
  • Additional Conferencing Platforms supported by Progent include Google Meet, Amazon Chime, Zoom, and Slack. Progent can provide integration and debugging expertise for these conferencing platforms and help you to tune your WAN architecture to run them.

Contact Progent for Telecommuter Support Services
To get in touch with Progent about creating and maintaining a productive telecommuter environment for your Reading, United Kingdom company, phone 1-800-993-9400 or visit Contact Progent.



An index of content::

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    Infor CloudSuite Industrial, previously branded SyteLine, is an ERP solution that embodies more than a quarter century of experience assisting manufacturing and service organizations to manage complicated supply chains and streamline key processes in order to get products to market quickly and adhere to customer schedules consistently. Progent can provide the skills of an ERP consultant with more than 20 years of background with the SyteLine/CloudSuite Industrial platform. Progent can provide remote or on-premises services that can range from as-needed advice to end-to-end solution design and project management outsourcing or co-sourcing. Sample consulting services available from Progent for Infor CloudSuite Industrial include implementation, upgrades, process improvement, customization, CPQ, web site integration, troubleshooting, data conversion, Microsoft 365 integration, disaster recovery planning, and DBA services.

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    Remote server management cards offer network managers full control of a server without the requirement for an on-site visit. Through these management cards, all console screen information plus keyboard and mouse functionality are exported to an off-site session to an IT expert who can be situated anywhere in the world. Progent's Microsoft and Cisco certified consultants can assist you to plan, implement, and manage a high-availability company network that includes remote server management cards and Progent can utilize these remote server management cards to provide low-cost remote technical assistance. Progent has experience with a number of remote management cards such as Aten remote server management cards, American Megatrends remote server management cards, Dell remote server management cards, HP Lights-Out 100c remote management cards, and Peppercon eRIC remote management cards.

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    Progent's Microsoft-certified database application developers offer businesses of any size online support for leading RDBMS products such as Microsoft SQL Server, Oracle, MySQL, and Office Access. Support services offered by Progent include installation and configuration, database design and programming, administration support, replication strategies, capacity planning, performance optimization, migration, security and compliance, backup/restore options, troubleshooting, and training.

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    Altaro VM Backup from Hornetsecurity provides small organizations a dependable and budget-friendly solution for backing up and restoring Hyper-V and VMware-powered VMs. Altaro VM Backup can be deployed in local, offsite, multi-site, and cloud-hosted environments and also enables low-cost cloud backup to Azure Block Blob storage. Altaro VM Backup defends against ransomware attacks via Immutable Cloud Storage. This produces tamper-proof backup data that cannot be erased or modified by anyone including root users. Progent is a certified Hornetsecurity/Altaro partner and can provide a broad array of online or on-premises consulting services to help you to plan, install, manage and troubleshoot a comprehensive backup and disaster recovery solution based on Altaro VM Backup. With ProSight DPS Altaro VM Backup, Progent offers a managed backup/restore service powered by on Altaro VM Backup software.

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    Progent's Duo services incorporate Cisco's Duo cloud technology to protect against stolen passwords through the use of two-factor authentication. Duo supports single-tap identity verification on Apple iOS, Android, and other out-of-band devices.

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    Microsoft System Center 2016 provides important enhancements in the management of hybrid cloud environments by offering advanced support for Windows Server 2016 servers, Windows 10; unified management of multi-OS networks that incorporate various Linux distributions, Microsoft Hyper-V and VMware vSphere; and better cloud support including tighter integration with Intune for iPhone and Google Android smartphone administration plus built-in integration with Microsoft Operations Management Suite (OSM) for cloud-based analytics. Progent's Microsoft-certified consulting staff offers advanced remote and onsite expertise for all components of System Center 2016 including Operations Manager (SCOM), Configuration Manager (SCCM), Virtual Machine Manager, Data Protection Manager, Orchestrator, and Service Manager (SCSM). Progent can assist your business to plan and install a new implementation of System Center 2016, expand or optimize your current one, migrate smoothly from a previous version of System Center, or debug your System Center environment.

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  • Consulting Services SharePoint Server 2019
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    Progent's Microsoft-certified consultants can provide small and midsize companies IT consulting, maintenance, and repair services for Microsoft SharePoint Portal Server 2003. Microsoft Office SharePoint Portal Server is an advanced portal platform for intelligently connecting people, groups and information. SharePoint Portal Server provides a common location for your workers or customers to access, organize, share and manipulate useful data, files, and software and to communicate with other people. It enables faster and better decisions, more efficient sharing across groups and more streamlined business processes. The main objective of SharePoint Server is to gather together, in a productive way, all of the diverse sources of information accessible inside and without an organization. Windows SharePoint Services connect employees, clients, workgroups and projects with the data they've developed in a way that makes data easy to locate, download and apply.

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  • Check Point 900 Firewalls Computer Security Specialist
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    Progent's Check Point consultants can show you how to select and configure Check Point Firewall and VPN software and hardware based on Check Point Software's technology to offer an affordable and efficient security solution for your business network. Progent can also help you configure other Check Point technologies including Check Point ZoneAlarm and Check Point UTM-1 firewalls with security solutions from other vendors and offer a single stop for continuing technical support, administration, education, and design expertise.

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  • Computer Consultants Microsoft System Center Operations Manager
    System Center Operations Manager Professionals

    Remote 24x7 monitoring, proactive alarms, and periodic reports are vital to preserving the health of your IT system and avoiding unnecessary and expensive disruptions. Remote Monitoring and Management (RMM) technology has advanced to the point that businesses of all sizes can afford a degree of network stability that was once reserved for enterprises. Progent offers several Remote Monitoring and Management options delivered as economical services created to help you to detect and resolve a most network issues before they get big enough to hurt your business.

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  • Support and Setup QuickBooks Pro
    Design and Installation Microsoft Dynamics 365 Commerce

    Besides providing access to Microsoft Dynamics GP specialists, Progent can provide consultants experienced in Microsoft Dynamics AX ERP Software, Dynamics NAV (Navision), Dynamics SL, Dynamics RMS, Macola ERP by Exact, MAS 90 by Sage Software, and QuickBooks Pro. Progent offers programming, troubleshooting, administration help, upgrade support, and 1-on-1 or group online training classes customized to meet your specific needs. Progent's experts also can help you build and maintain a protected, robust network infrastructure to support your ERP, MRP and accounting solutions.

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