Expanding your telecommuter workforce can have a significant effect on network infrastructure, cybersecurity, and corporate processes. Progent has 20 years of experience helping businesses of all sizes to design, configure, manage, optimize, and troubleshoot IT environments that incorporate a remote workforce. Progent can help your Reading organization to pick the right technologies and follow leading practices in building and operating a safe virtual office ecosystem for telecommuters that facilitates collaboration and delivers maximum value. Progent offers support services ranging from as-needed guidance for getting you past occasional technical bottlenecks to comprehensive project management or co-management to help you successfully complete business-critical initiatives.

Progent's consultants can assist Reading, United Kingdom organizations to succeed with any aspect of building a high-performing work-at-home ecosystem by delivering network infrastructure design and configuration services, IP voice expertise, voice/video conferencing integration, collaboration platform selection and deployment, public cloud integration, Call Desk services, endpoint security, data protection solutions, and streamlined management.

Video Conferencing for an At-Home Workforce
A broad range of video conferencing products from major technology companies support online meetings, video and voice conferencing, chat, and screen sharing for both local workers and telecommuters. Many companies use multiple conferencing products to meet the needs of their various partners and customers. Progent's communications experts can help you to maintain your existing voice/video conferencing environment and optimize the experience of your remote workforce.

  • Skype for Business is Microsoft's leading communications platform that enables presence, IM, audio and video calling and conferencing plus the transparent integration of these capabilities within Office desktop and Microsoft 365 applications including PowerPoint, Word, and Excel. Progent offers the expertise of Microsoft-certified specialists who can help your company to set up and manage Skype for Business clients to accommodate your remote employees. For details about Progent's support expertise for Skype for Business, see Skype for Business consulting experts.
  • FaceTime is Apple's group video phone app for compatible iOS, iPadOS, iPod and macOS devices. FaceTime works over Wi-Fi or cellular Internet connections. Later editions of FaceTime allow as many as 32 concurrent users for voice/video sessions. To learn more about Progent's consulting expertise for FaceTime, visit Progent's FaceTime configuration expertise.
  • Webex Meeting Center supports online conferencing for virtually all desktop or mobile devices. Delivered through Cisco's Webex Cloud platform, Webex services include sharing specific content or computer screens, presentations that incorporate rich media including Microsoft PowerPoint and Flash videos, network-based capture, plus revision and playback for future reference. To learn more about Progent's consulting services for Cisco Webex and for other IP video solutions from Cisco, refer to Progent's Webex Meeting Center support services.
  • Teams is Microsoft's next-generation replacement for Skype for Business. Teams provides a portal for conversations, contacts, and information with features that include video calling, threaded chat, plus file sharing. To learn more about Progent's support services for Teams as well as for additional Microsoft 365 products, visit Progent's Microsoft Teams consulting services.
  • Other Voice/Video Conferencing Platforms supported by Progent's conferencing experts include Google Meet, Amazon Chime, Zoom, and Slack. Progent can deliver configuration and troubleshooting expertise for these products and assist your business to optimize your WAN architecture to run them.

Contact Progent for Remote Workforce Expertise
To get in touch with Progent about building and managing an efficient telecommuter environment for your Reading, United Kingdom organization, call 1-800-993-9400 or visit Contact Progent.

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    This page includes the latest updates on cybersecurity threats, patches, and leading practices. Contact Progent if your organization needs help protecting your network against the latest IT security threats.

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    Shared Help Desk Ticketing Consultant

    Progent provides several essential kinds of Help Desk support : Microsoft and Cisco Helpdesk Outsourcing Support Services, Virtual Help Desk Support, and Help Desk Consulting and Staffing Services. Progent is a Microsoft-certified Partner and Progent's Help Desk team of trained Microsoft experts offers your customers easy access to a reliable technical resource with years of experience delivering phone support and online troubleshooting for IT systems based on Microsoft technology. Progent's concentration is on giving the support Help Desk a positive image as a solid contributor to company productivity. Progent's target is to resolve rather than simply report problems.

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  • Windows and Linux Online Support Services
    Windows, Linux, UNIX, Solaris Computer Engineer

    If your company computer system combines Linux technology technology with Windows, Progent can show you how to incorporate your computers into a unified environment that allows all your operating systems to run side by side for easy management, seamless dataflow, high reliability, superior throughput, and strong protection. Progent's UNIX/Linux and Microsoft Windows coexistence support offerings feature network architecture integration and service, consulting for Windows services for UNIX, remote network monitoring and administration, remote technical support and repair, in-person technical support, and Help Desk Call Center outsourcing.

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  • SharePoint 2019 Power BI Network Consulting
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    Progent's certified SharePoint Server 2019 and SharePoint Online consultants offer economical online and onsite consulting, application development, and troubleshooting services for organizations of any size who intend to migrate to SharePoint Server 2019 or SharePoint Online from legacy versions of SharePoint. Progent can assist customers design and execute a cost-effective upgrade to SharePoint 2019 on prem, SharePoint Online, or a hybrid environment that incorporates onsite and cloud resources into a seamless information management system.

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  • Private Cloud Services Professionals
    Private Cloud Hosting Technology Professional

    Progent's private cloud hosting enables small and midsize businesses to run mission-critical applications such as Microsoft SQL and Exchange Server from a hardened Tier III data center on fully redundant equipment with geographically separate backup. Progent uses Microsoft's Hyper-V technology for server virtualization and Microsoft Data Protection Manager for automatic backup replication and restoration. You can use Progent's private cloud to eliminate major capital costs for the purchase, upkeep, and management of computer hardware and data center facilities while benefiting world-class levels of system reliability and physical security.

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    Progent's Ransomware Hot Line provides 24x7 access to a experienced ransomware recovery consultant who can assist you to contain the spread of an active ransomware attack. Call 800-462-8800

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  • Microsoft Integration Virtual Server Hyper-V
    Hyper-V Server Specialist

    Progent's Microsoft-certified professionals can assist you to analyze the possible advantages of Hyper-V-powered virtualization for your business, perform pilot installations to validate Hyper-V's compatibility with your production software, assess your network architecture for smooth operation with virtualization technology, assist you in migrating to Microsoft Windows Server 2008 and setting up Hyper-V, educate your network management personnel to track and manage Hyper-V, provide expert consulting help for enhancing the protection of your virtual machines, design and test business continuity processes that maximize system availability, and provide ongoing consulting and maintenance including low-cost remote troubleshooting and comprehensive Help Desk outsourcing.

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  • SonicWall NSSP 12000 Firewall Network Security Auditing SonicWall NSA 9450 Firewall Cybersecurity Consultancy

  • MS SQL Network Intrusion Penetration Testing
    Top Microsoft SQL Server Integration Support

    Progent's certified SQL Server application programmers and DBAs offer remote expertise to assist organizations of any size to create, manage, and maintain applications powered by the Microsoft SQL Server platform and Microsoft's .NET framework. Progent's SQL Server experts offer support for any element of the application life cycle in solutions that range from small office databases to N-tier VLDB applications and enterprise-class data warehousing.

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    After Hours Automatic Network Infrastructure Diagrams On-site Support

    ProSight WAN Watch is an infrastructure management service that makes it simple and affordable for small and mid-sized businesses to map out, track, enhance and debug their networking appliances such as routers and switches, firewalls, and wireless controllers plus servers, printers, endpoints and other networked devices. Incorporating cutting-edge Remote Monitoring and Management (RMM) technology, ProSight WAN Watch makes sure that network maps are always updated, copies and manages the configuration of almost all devices connected to your network, monitors performance, and sends notices when issues are detected. By automating time-consuming network management processes, ProSight WAN Watch can cut hours off common tasks like making network diagrams, expanding your network, locating devices that require important updates, or resolving performance problems.

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  • SCOM 2012 R2 Troubleshooting
    Microsoft SCOM 2012 Migration Support and Help

    Progent's Microsoft-certified consulting experts have more than a decade of experience designing, deploying, optimizing and fixing SCOM solutions and offer organizations of any size advanced online or on-premises consulting services for System Center 2012 Operations Manager. Progent can assist you to plan an architecture for System Center 2012 Operations Manager servers that provides the performance and resilience required to watch over your IT resources effectively, whether your datacenters are onsite, cloud-based, or a hybrid environment. Progent's SCOM consultants can also assist you to install and set up System Center 2012 Operations Manager management packs based on best practices for monitoring network fabric and both Microsoft and third-party apps and services. Also, Progent can provide responsive online or onsite troubleshooting to help you to remediate serious issues detected by System Center 2012 Operations Manager.

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  • Cisco VoIP Phones and IM Network Consultant
    Cisco VoIP Phones and Jabber IT Services

    Progent's CCIE-certified networking consultants can provide high-level support services for Cisco Unified Communications Manager (formerly CallManager). Progent can assist you to integrate VoIP phones, design dial plans, configure SIP trunking and PSTN support, deploy Cisco ISR G2 routers with CUBE support, and deploy UCS server high availability systems.

  • Windows 10 MDT Professionals Windows 10 OneDrive Integration Support
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  • Windows Server 2008 R2 Setup and Support Windows Server 2008 Active Directory Computer Consulting
  • Windows Server 2016 PowerShell Information Technology Consulting Windows Server 2016 and SCVMM Onsite Technical Support
  • Windows Server 2019 upgrade Technology Consulting Services Windows Server 2019 Windows Defender ATP Troubleshooting

  • Meraki Wireless AP IT Consultant
    Meraki MR30H Access Point Technology Consulting Services

    Progent's Cisco-certified wireless networking consultants offer online and onsite consulting and support services to help your organization to plan, install, administer, tune, and debug Wi-Fi deployments that utilize Cisco's Meraki access points. Progent's consultants can also help your organization to plan and implement hybrid networks that combine local and cloud-hosted resources and that provide seamless connectivity, advanced security and compliance, unified management, and dependable operation for all your mobile and desktop devices.

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  • SharePoint Server Consulting Services
    24/7/365 SPS Remote Support Services

    Progent's Microsoft-certified experts can provide small and medium sized companies computer consulting, maintenance, and repair services for Microsoft SPS 2003. Microsoft Office SharePoint Portal Server is an enterprise portal solution for efficiently connecting people, teams and data. SharePoint Portal Server offers a central location for your employees or customers to access, manage, distribute and manipulate relevant information, documents, and software and to interact with other people. It allows faster and more intelligent decisions, more effective access across teams and more economical business processes. The main objective of SharePoint Server is to gather together, in a productive way, all of the many sources of knowledge accessible within and outside a business network. Windows SharePoint Services join employees, clients, teams and major tasks with the data they've created in a manner that makes data easy to locate, retrieve and apply.

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