Rochester Telecommuters Connectivity Advisor
Voice/Video Conferencing Solutions Consultants
Expanding your telecommuter workforce can have a major impact on IT infrastructure, security, and company culture. Progent has 20 years of experience assisting small and mid-size businesses to design, deploy, manage, tune, and troubleshoot IT environments that incorporate work-from-home employees. Progent can help your Rochester company to select the appropriate technologies and adhere to best practices in building and operating a safe virtual ecosystem for teleworkers that facilitates collaboration and returns top value. Progent can provide support services ranging from as-needed expertise for getting you over challenging IT bottlenecks to comprehensive project management or co-management to help you successfully complete mission-critical initiatives.
Progent's consultants can help Rochester, New York businesses to succeed with any facet of building a high-functioning work-from-home environment by providing network infrastructure design and configuration services, VoIP PBX expertise, video conferencing integration, collaboration platform customization and training, cloud connectivity, Help Desk outsourcing, data security, backup/restore solutions, and centralized management.
Video Conferencing for Telecommuters
A wide selection of video conferencing platforms from leading vendors support online discussions, video conferencing, chat sessions, and content sharing for both local users and teleworkers. Many companies use multiple conferencing products to accommodate their various partners and clients. Progent can help your organization to maintain your current voice/video conferencing environment and enhance the engagement of your remote employees.
- Skype for Business is Microsoft's leading unified communications platform that supports real-time presence, instant messaging, audio and video conferencing as well as the seamless integration of these functions within Office desktop and Microsoft 365 applications including PowerPoint, Word, Excel and Outlook. Progent can provide the expertise of Microsoft-certified consultants who can assist your company to set up and maintain Skype for Business client software to support your remote workforce. To learn more about Progent's consulting expertise for Skype for Business, visit Skype for Business consulting experts.
- FaceTime is Apple's group video phone app for iOS and macOS devices. FaceTime works on Wi-Fi or cellular Internet connections. Current versions of FaceTime support up to 32 concurrent users for video sessions. For details about Progent's support expertise for Apple FaceTime, visit Progent's FaceTime configuration expertise.
- Webex Meeting Center supports remote conferencing for most desktop or mobile devices. Offered via Cisco's Webex Cloud platform, Webex services include sharing discrete content or screens, presentations that embed rich media including Microsoft PowerPoint and Flash videos, session capture, plus editing and playback for future reference. For details about Progent's support expertise for Webex as well as for additional video conferencing solutions from Cisco, visit Progent's Webex Meeting Center support services.
- Teams is Microsoft's follow-up for Skype for Business. Teams acts as a hub for conversations, contacts, and information with features that include video conferencing, persistent chat, plus file sharing. To learn more about Progent's consulting services for Teams and for other Office 365 products, visit Progent's Microsoft Teams consulting services.
- Other Voice/Video Conferencing Apps supported by Progent include Google Meet, Amazon Chime, Zoom, and Slack. Progent can deliver integration and troubleshooting services for these conferencing platforms and assist you to optimize your WAN infrastructure to run them.
Contact Progent for At-Home Worker Support Services
To get in touch with Progent about creating and managing an efficient telecommuter environment for your Rochester, New York company, phone
An index of content::
Project Management Test Lab Professional
Load Aggregation Testing Services
Progent's Test and Training Lab located at the QTS Data Center can be used for piloting mission-critical applications, creating efficient migration methodologies, assessing and tuning performance, designing or validating business continuity strategies, mitigating compatibility issues, and establishing training environments for new technologies. For Progent clients who lack adequate internal resources to configure proper test environments, the lab cuts capital outlay and technical risk while keeping vital IT projects on schedule.
Ubiquiti UniFi WiFi network Professionals
Engineers Ubiquiti UniFi WiFi AP
Ubiquiti's UniFi family of Wi-Fi infrastructure appliances includes a wide selection of Wave 2 Wi-Fi APs, security gateways, and managed switches. Ubiquiti UniFi appliances running throughout multiple venues with any number of access points can be remotely configured and administered using free UniFi Controller software, which centralizes and streamlines deployment, discovery, management, tuning, debugging, monitoring, and analytics. Progent offers the expertise of seasoned wireless consultants who can help you to determine the benefits of UniFi products for your environment and help you to plan, deploy, administer, and maintain your UniFi solution.
Microsoft Exchange Server Migration Specialist
Microsoft Exchange Server 2010 Migration Consultants
Progent offers comprehensive support for every step of your Microsoft Exchange Server 2010 upgrade with services that include end-to-end project management services, site prep, project design and documentation, specification of all new software licenses and hardware required, suggested sourcing, pilot verification at customer site or at Progent's testing lab, setting up transitional coexistence between Exchange 2010 and Exchange 2003 or 2007, deployment of the production system, deactivating the old servers, and webinar training for customer's support group and users.
Project Management Test Lab Consultants
Emergency network piloting Lab Specialists
The Progent Test and Training Lab located at the QTS (formerly Herakles) Data Center is available for piloting mission-critical applications, creating efficient system upgrade methodologies, assessing and tuning performance, designing or verifying business continuity solutions, mitigating compatibility issues, and establishing training systems for new technologies. For Progent clients who lack adequate internal resources to assemble proper pilot systems, Progent's Test and Training Lab reduces capital outlay and technical risk and helps keep critical network initiatives on schedule.
Mac Security Remote Technical Support
macOS and Cisco ASA Firewalls On-site Support
Progent's certified security consultants can help you protect your Apple Mac environment through professional services such as performing security tests, clean up after virus and worm penetrations, configuring firewalls, implementing safe remote and mobile connectivity, installing automated programs for defense against viruses, spam, and malware, and developing a comprehensive security plan appropriate for the particular objectives of your corporate information system.
SCVMM 2016 and Hyper-V Integration
Microsoft Expert SCVMM 2016 Hyper-V Clusters Integration
System Center 2016 Virtual Machine Manager (SCVMM 2016) is part of Microsoft's System Center 2016 family of IT infrastructure management products and is intended to provide a unified mechanism for deploying and administering virtualized datacenters across hybrid environments that can incorporate on-premises and hosted datacenters and Azure publics cloud resources. Progent's SCVMM 2016 consultants can assist businesses of any size with all facets of designing, implementing, and maintaining a SCVMM 2016 ecosystem. Progent can assess your virtualization architecture, show you how to upgrade smoothly from older versions of Virtual Machine Manager, develop processes for building and deploying VMs and hosts, implement fault-tolerant scale-out clusters, connect your private cloud resources with public cloud services, configure virtual switches and load balancers, develop and debug PowerShell scripts, and help you assess the strategic business benefits of new technologies like Storage Spaces Direct and Host Guardian Service. Progent's hypervisor experts can provide world-class Hyper-V consulting and VMware ESXi support.
Monitoring and Reporting Network Consultant
Microsoft System Center Operations Manager Remote Troubleshooting
Small to mid-sized businesses can now get all the advantages of Microsoft System Center Operations Manager 2007 and also have fast access to Progent’s Microsoft and Cisco certified network support experts. With Progent's affordably priced network service packages, mid-size businesses can select a simple co-sourcing service program based on Microsoft Operations Manager with network monitoring, reporting, Help Desk and remote troubleshooting or a complete 24x7 outsourcing solution. Progent offers expertise in Microsoft System Center Operations Manager to provide small and midsize company networks enterprise-class availability, security and productivity.
Technology Consulting Services Apple Airport
Information Technology Consulting Mac and Cisco
Progent's Mac support engineers can assist you with a wide range of network foundation areas such as system architecture, remote and mobile connectivity, internetwork communication, security, and new technologies including VoIP and high-speed wireless networking. For company networks built solely on Apple Mac OS X or for environments that use a mix of Mac, Linux/UNIX and Windows based servers and workstations, Progent has the experience and depth to handle the challenge of designing, configuring, and maintaining a network infrastructure that is reliable, safe, productive and supportive of your corporate goals. Progent can help you configure Apple’s Xserve enterprise servers, Xserve RAID zero-downtime storage products, and Apple's Xsan SAN solution. Progent can also give you access to certified professionals to help you with Cisco routers and switches.
Professional SCCM Policy Settings
SCCM Distribution Point Support Services
Configuration Manager automates application and device deployment across multiple sites, simplifies security and compliance settings management, inventories network assets, guards against corporate data leakage, provides network health reporting, enables safe self service, and offers a common point of control for administering mixed-OS networks based on on-prem, cloud-centric, or hybrid deployment architectures. Progent's Microsoft-certified Configuration Manager consultants and Azure cloud experts can assist businesses of any size with any facet of planning, installing, using and repairing a SCCM solution for on-premises, cloud, or hybrid networks.
Web Application Security Evaluation
GIAC Certified Information Assurance Security Audits
GIAC (Global Information Assurance Certification) was founded in 1999 to certify the skill of information technology security experts. GIAC accreditations are acknowledged by companies and institutions around the world including and the U.S. NSA. Progent's GIAC-certified information assurance specialists can provide support for any of the security capabilities covered within GIAC accreditation including auditing network security mechanisms, incident management and response, intrusion detection, web application security and security information and event management (SIEM) solutions.
Cisco Certified Experts Nexus Switch Fabric Extender On-site Technical Support
Consultant Nexus Switch Latency
Cisco Nexus switches are engineered to provide the speed, scale, resilience, cloud readiness, density, security and manageability required to act as the foundation of an enterprise data center. Progent's Cisco-certified Nexus switch experts can provide remote and on-premises consulting expertise to assist you to plan an optimal network topology, build pilot environments to confirm your switching solution, deploy Nexus switches, define and implement appropriate policies, perform security and compliance evaluations, configure advanced monitoring and alert systems, fully utilize network resources through virtualization technologies, analyze and repair switching and routing issues, optimize system performance, perform capacity planning, and take advantage of the powerful zero-downtime features available for Nexus family of switches. Progent's consultants can also assist you to migrate non-disruptively from outdated Nexus models or Catalyst switches to up-to-date Nexus switches.
Company-wide Standards for Best Practices Data Recovery
Microsoft Solutions Framework Project Methodology IT Consulting Companies
Progent’s team of Microsoft and Cisco Premier Certified consultants average longer than a decade of hands-on industry background, at the front lines of network support, executing a wide range of technical projects for a large mix of customers. Every Progent support professional shares a proven set of individual best practices that are combined into shared best practices standards that Progent teaches its support staff. This ensures that you get not only expert technical capability, but also a support engineer with proven methods for applying computer knowledge to resolve actual network problems quickly.
SRST Network Consultant
SRST Setup and Support
Progent's Cisco IP phone and video IP phone consultants can assist you to configure, maintain, and debug Cisco IP phones, desktop video IP phones and wireless IP handsets. Progent can provide support for all models of Cisco's IP phones from legacy Voice over IP devices to the newest media phones. Progent's consultants can also assist you to integrate your IP phones with Cisco Unified Communications Manager, previously named CallManager, or with Cisco Unified Communications Manager Express (CME) to create a an advanced IP-PBX ecosystem for unified messaging and collaboration. Progent can also assist you to configure Unified CM applications like Unified CM IM and Presence Service with Jabber support, Cisco Unity Connection for voicemail management, Cisco Unified Mobility for Single Number Reach (SNR, and Cisco Contact Center Express (Unified CCX or CCX) for building a highly automated customer contact solution. Progent's consultants can provide support with any facet of Cisco IP Phone integration including designing dial plans, configuring SIP gateways, installing ISR G2 routers with CUBE VoIP networking capability, and designing UCS server clustering and Cisco Survivable Remote Site Telephony (SRST) solutions for survivability.
Active Directory Integration Support
Microsoft Experts Windows Active Directory Computer Consultant
Windows Enterprise Directory requires extensive hands-on experience to configure efficiently across an enterprise. Progent’s Microsoft Premier consultants are experienced in designing, integrating, and supporting sophisticated Enterprise AD projects. Progent’s fields of expertise with Windows Server Active Directory include replication issues, multi-domain partition design, correcting corrupted AD objects, cleaning up legacy legacy version configuration objects in online AD systems, and fixing failed configurations of AD and Active Directory-integrated programs.
Computer Consultant Hybrid Microsoft 365 integration
24x7x365 Office 365 Exchange Online and on-premises Exchange Consultant Services
Office 365 Exchange Online lets you use cloud-resident servers, mailboxes and associated Exchange infrastructure to lower hardware expense and management overhead. You can configure Office 365 Exchange Online to run all your mailboxes, or you can integrate a hybrid solution that incorporates on-premises and cloud-hosted mailboxes. Progent's Microsoft-certified consultants offer budget-friendly remote technical support to assist your small businesses to evaluate the potential advantages of Exchange Online, plan a network topology that makes sense for your functional requirements and IT budget, carry out a non-disruptive move from your existing Exchange organization to one that incorporates Exchange Online, train your management staff and users, and provide ongoing consulting and technical support.
Technology Professional Virtualization
Consultants Server Management
Server growth puts pressure on network budgets and management resources. Server reduction through a virtual architecture promises lower total cost of ownership of servers and faster return on investment, more efficient utilization of physical computers, streamlined operations, increased system uptime, and easier management. Typical usage scenarios for virtual servers are hardware consolidation, low-cost hosts for mission-critical legacy applications running on obsolete operating systems, and inexpensive quarantine of program development or evaluation environments from on-line systems.
Freelance Network Consultants Subcontractor Jobs
Urgent Recruit Cisco Consultant Part-Time Jobs
If you are a network engineer with system support experience, joining Progent and helping Progent's clients will expand your abilities through interaction with Progent's team of mutually supportive, high-output consulting experts. Progent's focus on providing network consulting and technical support to small and midsize companies will offer you the opportunity to consult in depth with decision makers and add significantly to the success of dynamic companies. In addition, Progent's virtual office network provides state-of-the-art tools for remote service and wireless access to help you to deliver speedy fixes when you take on mission-critical problems.
SharePoint Web Parts Network Consulting
Microsoft SharePoint Server 2010 Remote Troubleshooting
Progent's Microsoft engineers can provide affordable online technical support and development services to assist your business to design, implement, administer, and troubleshoot Microsoft SharePoint 2010 installations that can include web sites able to function as intranets, extranets, document and media management tools, wikis, data marts, business information systems, enterprise-wide search engines, workflows, and other utilities to promote and improve collaboration. Progent can help you integrate SharePoint 2010 with Microsoft SQL Server and with third-party data sources as well as with Microsoft's familiar office productivity programs including Office Excel, Word, PowerPoint, and Visio. Progent can assist you to migrate from previous releases of SharePoint or adapt a mix of web applications into a unified and easily managed SharePoint 2010 environment.
wireless IP phone integration Remote Support
802.11x Wireless Network Engineer
Progent's Cisco-certified Wi-Fi technology consultants can assist you to deploy, administer, and troubleshoot Cisco Wi-Fi products including Aironet and Meraki 802.11ac Wi-Fi access points plus Cisco's Wireless Network Controllers.
Microsoft and Cisco Authorized Expert Arizona On-Call Services
Emergency On-Call Services Washington
Progent’s Technical Response Center offers low-cost national after-hours remote support for IT networks powered by Windows and Cisco technology. Progent's Microsoft and Cisco-Premier support experts provide extended hours phone help and online secure computer connection to troubleshoot and repair technical problems quickly and economically.
Ransomware Protection Engineer
IT Management Outsourcing Professionals
Progent's ProSight family of managed services are designed to provide organizations who have minimal in-house network administration and support staffs with low-cost help from world-class management platforms and consulting experts. Benefits of Progent's ProSight catalog of managed IT services include predictable network maintenance costs, automation of common management processes, continual absorption of new information technology, graceful transition from legacy systems to up-to-date solutions, close alignment of computer technology with business objectives, guidance from veteran IT consultants, and allowing management to concentrate on business rather than fast-evolving network technology.
Proxim Tsunami Computer Consulting
Wireless Network Computer Consultant
Progent’s wireless consultants can help small businesses design, select, test, install and support secure building-to-building wireless bridging products that integrate transparently into your IT network while providing a degree of security that equals or excels wireline interfaces. Progent offers expertise in wireless network products from Cisco Aironet and Meraki, Proxim, and additional office wireless providers and can help you select and install the wireless connectivity technology that align best your business requirements.
CIO Technical Consultant
Part-Time CIO Network Consultants
Progent can supply small companies with an information management professional who can act as a part-time Chief Information Officer. This part-time Chief Information Officer can provide strategic direction to help you deploy sensible technology to improve business operations so they match better with your corporate objectives. Your company can create and install a well thought out information technology plan without incurring the expense of a full-time Chief Information Officer.
Firepower Support Services
Cisco Firesight Management Support Outsourcing
Cisco's Firepower NGFWs Firewalls deliver a major performance improvement compared to Cisco's popular ASA 5500-X security appliances and offer centralized control of modern security capabilities such as application visibility and control, next-generation intrusion protection (NGIPS) with intelligent prioritization of risks, advanced malware protection, URL filtering, and multi-node sandboxing. Progent's Cisco CCIE-certified firewall consultants can help you to plan and execute an efficient upgrade to Cisco Firepower Series firewalls from Cisco's from ASA 5500-X, ASA 5500, or PIX firewalls and help you enhance Firepower firewalls with Cisco's subscription-based security services to build and centrally control network environments that include local offices, data centers, and cloud resources.
Services Documentation Online Consulting
Service Reporting Online Consulting
Progent uses a sophisticated service reporting system that records and formats detailed documentation for all billed services. Unlike many freelance consultants or small support organizations who offer scant documentation or details of services performed, each service delivered by Progent is tracked by comprehensive documentation. Each Progent staff member has use of the service reports sent by each staff member to every customer. The practice of detailing and archiving support activity results in more effective service and avoids a variety of typical misfortunes such as when a support client is virtually held captive to a consultant who won’t let go of the keys to the kingdom.
Linux Network Monitoring Support Services
Linux Network Monitoring, Nagios and MRTG Consultant
Network monitoring ordinarily involves observing a system's resource utilization to help identify data traffic bottlenecks or troubleshoot hardware or program problems. Nagios and Multi Router Traffic Grapher (MRTG) are powerful, license-free monitoring tools that work under Linux and can be used to monitor multi-OS environments where UNIX and Windows coexist. Progent's network support consultants can show you how to use both these tools to optimize and repair your network. Progent's Linux consulting professionals provide small companies and programmers help with managing and supporting UNIX/Linux and Solaris networks that work with Windows-based products.
CIO Specialist
CIO IT Consultants
Progent can provide small companies with an IT management professional who can function as a part-time CIO. This part-time CIO can provide long-term direction to help you deploy appropriate IT products to enhance business processes so they align better with your business goals. Your business can develop and install a well conceived information technology strategy without incurring the expense of a full-time Chief Information Officer.
Consult NetApp MetroCluster Design
Professionals MetroCluster Management
Progent can provide enterprise customers the services of a NetApp-certified consultant to deliver online or on-premises expertise for NetApp's entire family of SAN products including Data ONTAP data management, MetroCluster array-based clustering, FlexPod private cloud infrastructure, SnapMirror data replication, SnapVault and OSSV incremental backup, Virtual Storage Console (VSC) for VMware vSphere, MultiStore for secure IP space separation, OnCommand Reporting and Insight analytics, and NetApp's FAS, AFF, V-Series and N-Series storage products. Areas of NetApp SAN technology supported by Progent include system dsign, cloud integration, virtualization, migrations, transparent patching, system management, information assurance, disaster recovery, and remediation. Progent offers Level 3 support to assist you to resolve problems with NetApp SAN storage environments efficiently following leading practices.
Midsized Office Consulting
IT Consulting Services Small-Medium Business
Progent provides network services for mid-size businesses who have 100 to 250 network clients. The mid-size business or work group has typically been an underserved part of the market for network support services. The overhead and support access models of major third-party service firms make them too costly for the ordinary mid-size business or small medium business (SMB), which commonly has a minimal information technology budget with which to maintain an IT system whose advanced technology and capability are frequently similar to the information systems of much larger companies. Progent's support delivery model, which takes full advantage of remote support, virtual network technology and proactive network monitoring, significantly reduces the network support costs of an SMB while providing the small company with big-company support from certified, world-class consultants knowledgeable in a broad range of small business technologies. If your mid-sized organization or small business is searching for the quality of network support needed by a mid-size organization without budgeting big-company prices, call Progent.
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