Expanding your telecommuter workforce can have a significant effect on network architecture, security/compliance, and company culture. Progent has two decades of experience helping businesses of all sizes to design, configure, administer, tune, and troubleshoot IT networks that incorporate work-from-home employees. Progent can assist your Rochester company to pick the right tools and adhere to best practices in creating and operating a secure virtual ecosystem for teleworkers that promotes teamwork and delivers maximum business value. Progent can provide support services that go from as-needed expertise for getting you over occasional technical bottlenecks to comprehensive project management to help you carry out business-critical initiatives.

Progent's consultants can assist Rochester, New York organizations to succeed with any aspect of building a high-performing work-from-home environment by delivering network infrastructure design and configuration services, IP voice troubleshooting, voice/video conferencing integration, collaboration platform customization and training, public cloud integration, helpdesk outsourcing, security and compliance, backup/restore solutions, and centralized management.

Video Conferencing for Remote Workers
A broad selection of video conferencing products from major technology companies enable online meetings, video conferencing, chat, and screen/content sharing for both onsite users and telecommuters. Many companies use a mix of products to meet the needs of their different partners and clients. Progent's communications experts can assist you to manage your current conferencing ecosystem and optimize the experience of your remote workforce.

  • Skype for Business is Microsoft's leading communications product that supports presence, instant messaging, voice and video conferencing plus the transparent integration of these functions within Office desktop and Microsoft 365 productivity software including PowerPoint, Word, and Excel. Progent can provide the skills of Microsoft-certified consultants who can assist you to configure and manage Skype for Business client software to support your at-home employees. For details about Progent's support expertise for Skype for Business, visit Skype for Business integration experts.
  • FaceTime is Apple's multiuser video calling platform for compatible iOS and macOS computers and smartphones. FaceTime works over Wi-Fi or cellular Internet connections. Later editions of FaceTime support up to 32 simultaneous users for voice/video calls. For details about Progent's support expertise for FaceTime, refer to Progent's FaceTime configuration expertise.
  • Webex Meeting Center provides online conferencing for virtually all computing devices. Offered via Cisco's Webex Cloud, Webex services include sharing granular content or screens, presentations that embed rich media including Microsoft PowerPoint, session capture, plus revision and playback for future reference. For details about Progent's consulting expertise for Cisco Webex and for other IP video products from Cisco, refer to Progent's Webex Meeting Center support services.
  • Teams is Microsoft's follow-up for Skype for Business. Teams acts as a hub for conferencing, contacts, and content with capabilities that include voice/video conferencing, threaded chat, plus file sharing. To learn more about Progent's consulting services for Microsoft Teams and for additional Microsoft 365 apps, refer to Progent's Microsoft Teams consulting services.
  • Other Voice/Video Conferencing Apps supported by Progent include Google Meet, Amazon Chime, Zoom, and Slack. Progent can provide configuration and troubleshooting services for these products and assist your business to optimize your WAN infrastructure to host them.

Contact Progent for Remote Workforce Support Services
To contact Progent about building and managing a productive work-from-home environment for your Rochester, New York business, phone 1-800-993-9400 or go to Contact Progent.

An index of content::

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  • Network Consulting Job Opening
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    Progent is hiring a range of on-staff workers including solutions-driven Microsoft Certified Systems Engineers; network experts who have Cisco CCNP or CCIE credentials; and specialists in advanced system design with backgrounds in mobile access, wireless networking, non-stop systems, disaster recovery planning, data protection, and server virtualization. We are also hiring workstation support experts, off-site service professionals, and CISSP or CISM accredited security consultants. We are also looking for experienced managers and administrators able to perform effectively in Progent's high-growth, virtual office environment. Progent works with freelance professionals with specialized expertise and field background in important IT topics outside Progent's primary service focus. Progent's Experts Team includes freelance consultants who can provide consulting and development services for mission-critical solutions such as MRP, Enterprise Resource Planning, or Customer Relationship Management; possess in-depth knowledge of non-Microsoft platforms such as Linux derivatives, Apple OS, or Solaris, or can provide world-class help in technologies like telecommunications, web site development, Electronic Data Interchange, web commerce, or dbm programming. Freelance contractors premier by Progent coordinate with Progent's full-time engineers to deliver comprehensive IT services for small and midsize business networks.

  • VoIP IT Consulting Microsoft Office Communications Server Troubleshooting
  • Western New York Rochester Rochester Maze Ransomware Cleanup Urgent Rochester Netwalker Ransomware Business-Recovery Rochester New York
  • Windows Server 2008 Security Online Technical Support Largest Windows Server 2008 R2 Remote Technical Support
  • Windows Server 2012 R2 Hyper-V Virtual Switch Computer Consultant Windows Server 2012 R2 Data Deduplication Configuration
  • Windows Server 2012 R2 Small Business Network Consulting Company Rochester, NY Design Firm Windows Server 2012 Rochester, NY, United States
  • Windows Server 2012R2 Hyper-V Remote Troubleshooting Windows Server 2012R2 Virtual Fibre Channel Computer Consulting
  • Windows Server 2016 Online Troubleshooting Computer Consulting Windows Server 2016 Migration

  • Windows 10 Provisioning Outsourcing
    Consultant Services Windows 10

    Progent's Windows consultants can assist organizations of all sizes to assess Windows 10 or to migrate to Windows 10 from an older release of Windows. Online and onsite assessment and migration services for Windows 10 provided by Progent include ROI analysis, project management, compatibility testing, pilot systems, Hyper-V virtualization architecture, Cloud solutions, mobile management and synchronization, teleworker access, data and identity security, streamlined deployment and management, network infrastructure optimization, Wi-Fi support, disaster recovery planning, custom training for network management staff and end users, and ongoing Call Center support services.

  • Windows Server 2019 Security and Compliance Remote Support Microsoft Windows Server 2019 Technical Support Services
  • Windows Server Essentials Hyper-V Replica Consultant Services Windows Server Essentials Specialist

  • 24 Hour IT Consultants WiFi 6E migration
    Ubiquiti UniFi Controller Information Technology Consulting

    Progent's Wireless Consulting Services provide a fast, economical way for businesses of any size to configure, manage, monitor and troubleshoot the latest wireless network solutions. For 802.11n and the latest 802.11ac wireless networks, Progent can show you how to design and deploy hardware like Cisco's Aironet and Meraki access points and wireless network controllers. For mobile messaging and web-based business applications, Progent supports Apple iPhones, Apple iPads, Google Androids, and Windows smartphones and tablets.

  • Windows Virtual Desktop for Mac Online Consulting Computer Consulting Windows Desktop Simulation on macOS
  • Remote Workforce Rochester Consulting - Video Conferencing Technology Consulting Experts Rochester, Monroe County
  • iPad 3 On-site Support Apple Mac Integration Services
  • ransomware cleanup and restore Consultant Services Spora ransomware recovery Professionals
  • wireless IP phones and Meraki APs Consulting Services Immediate On-site Technical Support wireless IP phones and Meraki APs

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