Expanding your remote workforce can have a significant impact on IT infrastructure, cybersecurity, and company culture. Progent has two decades of experience assisting SMBs to plan, configure, administer, optimize, and troubleshoot IT networks that support at-home workers. Progent can help your Rochester company to pick the right tools and follow best practices in building and operating a secure virtual ecosystem for telecommuters that facilitates collaboration and returns top business value. Progent offers services ranging from on demand expertise for getting you past occasional IT bottlenecks to full project management or co-management to help you carry out mission-critical initiatives.

Progent can help Rochester, New York businesses to succeed with any aspect of building a high-functioning work-at-home ecosystem by delivering network infrastructure design and configuration services, VoIP PBX troubleshooting, voice/video conferencing support, collaboration platform selection and deployment, cloud integration, Help Desk services, security and compliance, backup/restore solutions, and centralized management.

Video Conferencing for an At-Home Workforce
A broad selection of voice/video conferencing platforms from leading vendors support virtual discussions, video conferencing, chat, and screen/content sharing for both local users and telecommuters. Many organizations use a mix of products to accommodate their different partners and clients. Progent can help your organization to maintain your existing conferencing ecosystem and optimize the productivity of your at-home employees.

  • Skype for Business is Microsoft's leading unified communications product that enables real-time presence, IM, voice and video calling and conferencing as well as the transparent integration of these capabilities within Office desktop and Microsoft 365 applications such as PowerPoint, Word, Excel and Outlook. Progent can provide the skills of Microsoft-certified specialists who can assist you to configure and manage Skype for Business clients to support your remote employees. To learn more about Progent's consulting services for Skype for Business, visit Skype for Business consulting services.
  • FaceTime is Apple's group video phone platform for iOS, iPadOS, iPod and macOS computers and smartphones. FaceTime works on Wi-Fi or cellular Internet connections. Current editions of FaceTime allow up to 32 concurrent users for video sessions. To learn more about Progent's consulting services for FaceTime, visit Progent's FaceTime configuration expertise.
  • Webex Meeting Center supports remote conferencing for most desktop or mobile devices. Offered via Cisco's Webex Cloud platform, Webex services include sharing discrete content or computer screens, presentations that embed rich media such as Microsoft PowerPoint, network-based capture, plus revision and playback for training. To learn more about Progent's support services for Cisco Webex as well as for other video conferencing products from Cisco, see Progent's Webex Meeting Center support services.
  • Teams is Microsoft's next-generation replacement for Skype for Business. Teams acts as a portal for conferencing, contacts, and information with capabilities that include video conferencing, persistent threaded chat, plus data sharing. For details about Progent's support expertise for Microsoft Teams and for additional Microsoft 365 products, visit Progent's Microsoft Teams consulting services.
  • Other Voice/Video Conferencing Apps supported by Progent include Google Meet, Amazon Chime, Zoom, and Slack. Progent can deliver integration and debugging services for these conferencing platforms and assist your business to optimize your network architecture to host them.

Contact Progent for Remote Workforce Support Services
To get in touch with Progent about creating and managing a productive telecommuter environment for your Rochester, New York business, call 1-800-993-9400 or visit Contact Progent.



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  • SCVMM 2012 Templates Remote Technical Support VMM Self-Service Portal IT Consultants
  • Rochester Work at Home Employees Conferencing Systems Expertise Rochester, Monroe County
  • SQL Server 2017 and VMWare Remote Technical Support Microsoft SQL Server 2017 Professional
  • SQL Server Security Consulting Company Rochester, United States 24-7 SQL Server Outsourcing IT Support Rochester New York
  • Security Audit Services Cybersecurity Pen Testing Cybersecurity Penetration Testing Firewall Audit

  • Immediate Router Knowledge Transfer
    24-7 Microsoft Experts Operating System Knowledge Transfer

    Progent is committed to knowledge transfer from Progent's support experts to customers. By educating customers to resolve problems that are within their scope, Progent can concentrate on offering high-value services where Progent has few competitors. Mid-size businesses who work with familiar freelance consultants or who employ internal IT personnel benefit when Progent passes on information about critical technology and tested processes to make their IT environments more robust, secure, and efficient.

  • Teleworkers Consulting and Support Services in Rochester - Video Conferencing Solutions Consulting Rochester New York
  • Security Audits CheckPoint FireWalls Check Point NGFW Firewalls Security Firms
  • Server Consultants UNIX Cisco Expert OpenBSD Tech Consultant
  • Setup and Support Ekahau Insights Wi-Fi Network Troubleshooting Ekahau Wi-Fi RF Spectrum Analysis On-site Support
  • Small Business IT Services MS Certified Technology Consulting Services Small Office

  • Microsoft 365 Single Sign On Outsourcing
    Microsoft 365 and iOS Network Consultants

    Microsoft allows you to create transparent hybrid networks that integrate Microsoft 365 and on-premises Exchange systems. This allows you to have certain Exchange mailboxes hosted on your physical datacenter or private cloud and other mailboxes resident on Microsoft 365. Progent's certified Exchange consulting team can help your organization with any facet of designing, integrating and troubleshooting your hybrid Exchange Online solution. Progent's Exchange specialists can provide as-needed expertise to help you through challenging technical issues and also offer extensive project management outsourcing or co-sourcing to make sure your hybrid Microsoft 365 Exchange solution is completed on schedule and within budget.

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  • Solaris Migration Consultant Solaris-Windows Upgrade Consulting
  • SonicWall TZ400 Firewall Firewall Configuration Award Winning SonicWall Gateway Security Suite Forensics Services
  • Specialist OS X Apple OSX Tiger Computer Engineer

  • Award Winning Cisco Management Computer Support Consultant
    Support services Cisco Router

    Progent's Cisco certified networking consultants have extensive experience helping ISPs to architect, implement, administer, tune, and troubleshoot high-availability, extensible connectivity solutions suitable for public networks.

  • Specialist Small Business WAPs Small Business WAP321 Online Support Services
  • 24/7 Rochester Remote Workforce Conferencing Solutions Consulting Rochester, NY
  • Specialists Exchange Migration Urgent Exchange 2007 to Exchange 2010 Upgrade Services

  • Q and A about Cisco Consultants Freelance Jobs
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    To see replies to frequent questions about becoming a consultant at Progent, go to Employment at Progent FAQs.

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  • Sun Solaris Forensics Services Solaris Network Intrusion Penetration Testing

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    IT Services Windows 11 Snap Assist

    Progent's Windows 11 consulting experts offer a range of services for Windows 11 including cloud and hybrid integration, mobile management and synchronization, at-home workforce access, data and identity security, streamlined deployment, and Help Desk Call Center services.

  • Support Outsourcing ISA 2004 Enterprise Edition Server 24x7 IT Consultant ISA 2004 Enterprise Edition Server
  • Support Services Work at Home Teleworker Services Professionals
  • Support and Integration SCCM Planning Microsoft Configuration Manager Remote Support
  • Support and Setup Cisco Virtual Private Network Cisco VPN Integration Services
  • Support and Setup Fault Tolerant Internet Connection Fault-tolerant Internet Connectivity Network Engineer
  • Symantec Raptor Security Organization Consultant Symantec VelociRaptor
  • Symantec Security Network Consulting Symantec Security Firewall Configuration

  • Computer Consulting Services Linux Online
    Linux RedHat Remote Consultancy

    Progent provides nationwide remote technical support and consulting services for businesses who run environments powered by versions of the Linux OS or whose information systems include a combination of Linux platforms/Linux and Microsoft products. Remote IT help offers maximum return for your information technology budget by extending client productivity and shortening the hours charged for network analysis and repair. Sophisticated remote access utilities and skilled technicians and consultants allow Progent to handle the majority of network issues without squandering time and money by traveling to your location. In the vast majority of cases your IT problems can be dealt with over the phone or through a combination of phone help and remote network analysis. Progent can offer the services of Cisco certified CCIE network experts and CISA and CISM premier security professionals to help with the most challenging network problems.

  • System Center 2016 Specialist System Center 2016 Cloud Integration Engineer
  • System Center MOM Professionals Microsoft Operations Manager Help and Support
  • Technical Support On Demand Staffing Services Cisco Certified Experts Temporary Help Desk Call Center Staffing Onsite Technical Support
  • Rochester Work at Home Employees Video Conferencing Technology Consulting Services
  • Technical Support Services Microsoft 365 integration with on-premises environments 24 Hour Microsoft Certified Partner Microsoft 365 Deployment Readiness On-site Technical Support
  • Technology Consulting High-Availability Data Center 24-7 Network Consultant Fault Tolerant Data Center
  • Top Catalyst AP Management On-site Support Catalyst Wi-Fi 6 AP Site Survey Specialists
  • Top Network Engineer Work From Home Job Telecommuting Microsoft Consultant Freelancing Jobs
  • Top Ranked Microsoft Office Computer Network Consultants System Recovery Microsoft Office
  • Top Ranked Nephilim Ransomware Hot Line Western New York Rochester Immediate Lockbit Ransomware Hot Line Rochester, Monroe County
  • Top Rated Remote Consulting Microsoft Exchange Server Microsoft Exchange Server 2003 Technical Consultant
  • Ubiquiti UniFi Security Gateway Consultancy Urgent Ubiquiti UniFi Wave 2 WiFi access point Specialist
  • Urgent Microsoft Certified Network Consultant Windows Server 2012R2 Hyper-V Integration Windows Server 2012R2 Private Cloud
  • Urgent Solaris Online Small Business Computer Consultants Linux Online Professional
  • Utah Computer Network Companies Illinois Computer Consulting Firms
  • VMware Cross vCenter NSX Technology Professional VMware NSX Virtualized Networks Consulting
  • VMware Site Recovery Manager Testing Consultant Services 24x7x365 VMware vCloud Suite Consultant

  • Wireless Site Survey IT Consultants
    Online Wireless Site Survey Network Consultant

    Progent's wireless site survey services make it easy to design, deploy and troubleshoot a Wi-Fi network adapted to your environment, providing your business a wireless solution that has the reception, speed, density, Quality of Service, security, and roaming capability your business requires. Wireless site survey services from Progent include remote predictive analysis for designing a Wi-Fi network and on-premises survey services for confirming, optimizing, and debugging an operational Wi-Fi LAN.

  • Vermont Computer Consultancy Services Arkansas Technical Firms
  • Virus Recovery Remote Consulting Signature-matching Virus Protection Consulting Services

  • Windows 7 Services
    Emergency Windows 7 Training Integration

    Progent's certified engineers can help your company to test Microsoft Windows 7 to confirm application compatibility and to check its performance and reliability running with your applications. Progent's consultants can also show you how to estimate the potential business advantages of adopting Windows 7. If you decide that Windows 7 fits your business strategy, Progent can help you to plan and execute a non-disruptive migration to Windows 7 from a previous version of Microsoft Windows.

  • Western New York Rochester 24-7 Rochester Immediate Crypto-Ransomware Recovery Support Services Rochester New York Rochester Crypto-Ransomware Remediation Services
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  • WiFi Security Onsite Technical Support 24x7 Consultants Wireless LAN
  • WiMax Consultant Services Comcast Business Class Cable Internet Technology Professional
  • Windows 7 Training IT Consulting Computer Engineer Microsoft Windows 7 Evaluation

  • VMM Console Information Technology Consulting
    VMM Self-Service Portal Specialist

    Progent's Microsoft-certified consultants can help businesses of any size to follow best practices to set up System Center 2012 Virtual Machine Manager hosts, fabric, storage, and library resources; plan, implement, and manage private clouds, virtual machines, and services in SCVMM 2012; and combine SCVMM with System Center 2012 Operations Manager for enterprise-class monitoring and reporting. Progent can help your company to upgrade from an earlier version of SCVMM or from another virtualization management system, and Progent can assist you to enhance and repair your existing SCVMM environment to make sure you get maximum business value.

  • Windows 8.1 BitLocker Manage Remote Windows 8.1 BitLocker Migration Consulting
  • Windows Server 2012 R2 Data Deduplication Computer Engineer Windows Server 2012R2 Security Setup and Support
  • Windows Server 2022 Hybrid Integration Troubleshooting Best Support and Help Windows Server 2022 DNS-over-HTTPS
  • Windows Server 2022 Technical Support Computer Engineer Windows 2003 Server
  • Windows, Linux, UNIX, Solaris Network Engineer Linux, Windows Engineer
  • Wireless LAN Support Outsourcing Office Wireless Professionals
  • Wireless Site Survey Consulting After Hours Wi-Fi RF Coverage Maps Online Troubleshooting
  • Word Online Troubleshooting Award Winning Microsoft CRM Professionals
  • Work from Home Employees Rochester Expertise - Endpoint Management Solutions Consulting Services Remote Rochester At Home Workers Endpoint Management Systems Consulting Experts Rochester, NY
  • Work from Home Employees Rochester Expertise - Infrastructure Consultants Western New York Rochester, U.S.A. Work at Home Employees Rochester Guidance - Infrastructure Expertise Rochester, NY
  • Work from Home Teleconferencing Professionals Teleworker Video Conferencing Specialist
  • Top Quality Remote Workers Consulting Experts near Rochester - Video Conferencing Systems Expertise Rochester, Monroe County
  • Zero-downtime Network Specialist Immediate Information Technology Consulting Windows 2008 Failover Cluster Server
  • iPhone security Technical Support Services iPhone and SQL Server integration Support Outsourcing
  • macOS Infrastructure Technology Professional macOS Lion Networking Integration
  • ransomware cleanup and recovery Specialist ransomware cleanup and restore Consultants
  • scom 2016 proxy server On-site Support Microsoft Certified Expert scom 2016 data warehouse Specialists
  • wireless IP phones and Aironet APs Professionals wireless VoIP phone integration Online Support

  • Onsite Technical Support Altaro VM Backup Disaster Recovery
    Altaro VM Backup Planning Network Consulting

    Altaro VM Backup software offers small organizations a dependable and affordable solution for backing up and recovering Hyper-V and VMware-powered VMs. Altaro VM Backup can be used for on-premises, remote, distributed, and cloud environments and also enables low-cost backup to Microsoft Azure Block Blob storage. Headline features include industry-leading inline deduplication to reduce backup storage requirements, Continuous Data Protection (CDP) with backup spacing as little as five minutes for minimizing your Recovery Point Objective (RPO), military-grade encryption, granular restore capability for individual files and emails, extensive support for Windows Cluster Shared Volumes (CSV) and for vCenter for handling large-scale deployments, and the ability to leverage Microsoft VSS technology to back up live virtual machines with zero downtime. Progent is a certified Altaro partner and can provide a wide array of consulting services to help you to design, deploy, optimize and troubleshoot a backup and disaster recovery system based on Altaro VM Backup software.


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