Enlarging your remote workforce may have a significant effect on IT infrastructure, security, and company processes. Progent has two decades of background assisting small and mid-size businesses to plan, deploy, administer, optimize, and debug IT networks that support a remote workforce. Progent can assist your Rochester organization to select the right technologies and follow leading practices in creating and operating a safe virtual office solution for telecommuters that facilitates collaboration and returns top business value. Progent offers support services that go from as-needed expertise for getting you past occasional technical roadblocks to full project management to help you successfully complete mission-critical tasks.
Progent can help Rochester, New York businesses to succeed with any facet of creating a high-performing work-at-home environment by providing infrastructure design and configuration services, IP voice expertise, video conferencing integration, collaboration platform selection and deployment, cloud integration, Help Desk services, endpoint security, backup/restore solutions, and unified management.
Video Conferencing for Remote Workers
A broad range of voice/video conferencing platforms from leading vendors enable virtual discussions, video conferencing, chat, and screen/content sharing for both onsite users and teleworkers. Many organizations use multiple products to accommodate their different partners and clients. Progent can assist your organization to manage your current conferencing environment and enhance the engagement of your at-home employees.
- Skype for Business is Microsoft's leading communications product that supports real-time presence, IM, audio and video conferencing as well as the seamless integration of these capabilities within Office desktop and Microsoft 365 productivity software such as PowerPoint, Word, Excel and Outlook. Progent can provide the expertise of Microsoft-certified consultants who can assist you to deploy and maintain Skype for Business clients to support your at-home workforce. To learn more about Progent's consulting expertise for Skype for Business, visit Skype for Business consulting experts.
- FaceTime is Apple's multiuser video phone app for iOS, iPadOS, iPod and Mac devices. FaceTime works over Wi-Fi or cellular Internet connections. Current versions of FaceTime support as many as 32 simultaneous users for voice/video sessions. To learn more about Progent's consulting services for Apple FaceTime, see Progent's FaceTime configuration expertise.
- Webex Meeting Center supports remote conferencing for virtually all desktop or mobile devices. Offered via Cisco's Webex Cloud, Webex services include sharing granular content or screens, presentations that embed rich media such as Microsoft PowerPoint, session capture, plus revision and playback for future reference. For details about Progent's consulting expertise for Cisco Webex and for other IP video solutions from Cisco, see Progent's Webex Meeting Center support services.
- Teams is Microsoft's next-generation replacement for Skype for Business. Teams acts as a hub for conferencing, contacts, and information with features such as voice/video conferencing, persistent chat, plus data sharing. To learn more about Progent's consulting expertise for Teams as well as for other Microsoft 365 apps, see Progent's Microsoft Teams consulting services.
- Other Voice/Video Conferencing Platforms supported by Progent's conferencing experts include Google Meet, Amazon Chime, Zoom, and Slack. Progent can provide configuration and debugging expertise for these conferencing platforms and
help you to optimize your network infrastructure to run them.
Contact Progent for Remote Workforce Support Services
To get in touch with Progent about creating and managing an efficient work-from-home solution for your Rochester, New York business, call 1-800-993-9400 or go to Contact Progent.