Enlarging your at-home workforce may have a significant impact on IT architecture, cybersecurity, and corporate processes. Progent has two decades of background helping small and mid-size businesses to plan, deploy, administer, optimize, and troubleshoot IT environments that support work-from-home employees. Progent can assist your San Antonio company to select the right technologies and follow leading practices in building and operating a secure virtual solution for teleworkers that facilitates teamwork and returns top business value. Progent offers support services ranging from on demand expertise for helping you over occasional technical bottlenecks to full project management to help you carry out business-critical tasks.

Progent's consultants can help San Antonio, Texas businesses to succeed with any aspect of building a high-functioning telecommuting ecosystem by delivering infrastructure configuration services, IP voice expertise, voice/video conferencing support, collaboration platform customization and training, public cloud connectivity, Help Desk outsourcing, cybersecurity, backup/restore solutions, and unified management.

Video Conferencing for At-Home Workers
A wide range of video conferencing platforms from leading vendors enable online meetings, video and voice conferencing, chat sessions, and screen sharing for both local users and at-home workers. Many organizations use a mix of conferencing products to meet the needs of their different partners and clients. Progent can help your organization to manage your current conferencing environment and enhance the engagement of your at-home employees.

  • Skype for Business is Microsoft's popular unified communications product that enables real-time presence, instant messaging, audio and video conferencing as well as the seamless integration of these functions within Office desktop and Microsoft 365 applications such as PowerPoint, Word, and Excel. Progent can provide the skills of Microsoft-certified specialists who can help you to configure and manage Skype for Business client software to support your at-home employees. To learn more about Progent's support expertise for Skype for Business, refer to Skype for Business integration services.
  • FaceTime is Apple's multiuser video calling platform for compatible iOS and macOS computers and smartphones. FaceTime works over Wi-Fi or cellular Internet connections. Current versions of FaceTime allow up to 32 simultaneous users for voice/video sessions. To learn more about Progent's consulting expertise for FaceTime, refer to Progent's FaceTime configuration expertise.
  • Webex Meeting Center supports online conferencing for virtually all desktop or mobile devices. Delivered via Cisco's Webex Cloud, Webex services include sharing specific content or screens, presentations that embed rich media such as Microsoft PowerPoint and Flash videos, session recording, plus revision and playback for training. To learn more about Progent's support services for Webex as well as for other video conferencing products from Cisco, refer to Progent's Webex Meeting Center support services.
  • Teams is Microsoft's follow-up for Skype for Business. Teams acts as a hub for conferencing, contacts, and information with features that include voice/video conferencing, threaded chat, plus file sharing. To learn more about Progent's support services for Teams and for additional Microsoft 365 apps, see Progent's Microsoft Teams consulting services.
  • Other Voice/Video Conferencing Platforms supported by Progent include Google Meet, Amazon Chime, Zoom, and Slack. Progent can provide configuration and troubleshooting expertise for these conferencing platforms and assist your business to tune your WAN architecture to host them.

Contact Progent for At-Home Worker Expertise
To get in touch with Progent about building and managing an efficient telecommuter solution for your San Antonio, Texas company, phone 1-800-993-9400 or visit Contact Progent.

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