Expanding your at-home workforce can have a major impact on IT infrastructure, cybersecurity, and company workflows. Progent has 20 years of background helping businesses of all sizes to plan, deploy, manage, optimize, and troubleshoot IT networks that incorporate work-from-home employees. Progent can help your San Antonio organization to pick the right technologies and adhere to best practices in creating and maintaining a safe virtual solution for teleworkers that facilitates collaboration and returns top value. Progent offers services that go from as-needed guidance for helping you over occasional technical roadblocks to comprehensive project management or co-management to help you successfully complete mission-critical initiatives.

Progent's consultants can help San Antonio, Texas companies to with any facet of building a high-functioning remote work environment by providing network infrastructure design and configuration services, IP voice troubleshooting, video conferencing integration, collaboration platform selection and deployment, public cloud integration, Call Desk augmentation, security monitoring, data protection solutions, and centralized management.

Video Conferencing for At-Home Workers
A broad range of voice/video conferencing products from leading vendors enable online meetings, video and voice conferencing, chat, and content sharing for both onsite users and telecommuters. Many companies use a mix of products to accommodate their different partners and clients. Progent can help you to manage your current conferencing environment and optimize the experience of your remote workforce.

  • Skype for Business is Microsoft's leading unified communications product that enables real-time presence, IM, audio and video calling and conferencing plus the seamless integration of these capabilities within Office desktop and Microsoft 365 applications such as PowerPoint, Word, and Excel. Progent can provide the skills of Microsoft-certified consultants who can help your company to set up and maintain Skype for Business clients to accommodate your at-home workforce. To learn more about Progent's consulting services for Skype for Business, refer to Skype for Business consulting experts.
  • FaceTime is Apple's group video calling app for compatible iOS and Mac devices. FaceTime works on Wi-Fi or cellular Internet connections. Later versions of FaceTime support up to 32 concurrent users for voice/video calls. For details about Progent's consulting expertise for FaceTime, visit Progent's FaceTime configuration expertise.
  • Webex Meeting Center supports online conferencing for most desktop or mobile devices. Delivered through Cisco's Webex Cloud, Webex capabilities include sharing discrete content or screens, presentations that incorporate rich media including Microsoft PowerPoint and Flash videos, session capture, plus revision and playback for future reference and training. To learn more about Progent's support expertise for Webex and for other IP video solutions from Cisco, refer to Progent's Webex Meeting Center support services.
  • Teams is Microsoft's next-generation replacement for Skype for Business. Teams acts as a hub for conversations, contacts, and information with features that include IP voice and video conferencing, persistent threaded chat, plus data sharing. For details about Progent's support services for Teams as well as for additional Microsoft 365 apps, refer to Progent's Microsoft Teams consulting services.
  • Additional Voice/Video Conferencing Platforms supported by Progent's conferencing experts include Google Meet, Amazon Chime, Zoom, and Slack. Progent can provide configuration and troubleshooting services for these products and assist you to tune your network infrastructure to host them.

Contact Progent for At-Home Worker Support Services
To contact Progent about creating and managing an efficient telecommuter solution for your San Antonio, Texas organization, phone 1-800-993-9400 or go to Contact Progent.



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