San Antonio Work from Home Employees Configuration Advisor
Voice/Video Conferencing Technology Consulting Services
Expanding your telecommuter workforce can have a significant impact on IT architecture, security, and corporate culture. Progent has two decades of background assisting businesses of all sizes to plan, configure, manage, optimize, and troubleshoot IT networks that incorporate work-from-home employees. Progent can help your San Antonio company to pick the right technologies and follow leading practices in creating and operating a safe virtual office ecosystem for teleworkers that facilitates collaboration and returns maximum value. Progent can provide services that go from on demand expertise for getting you past occasional IT bottlenecks to comprehensive project management or co-management to help you successfully complete business-critical tasks.
Progent can help San Antonio, Texas companies to with any facet of creating a high-functioning telecommuting ecosystem by delivering network infrastructure design and configuration services, IP voice troubleshooting, video conferencing integration, collaboration platform customization and training, cloud connectivity, Help Desk augmentation, cybersecurity, backup/restore solutions, and unified management.
Video Conferencing for Teleworkers
A wide range of voice/video conferencing platforms from leading technology companies support online meetings, video and voice conferencing, chat, and screen/content sharing for both local users and telecommuters. Many companies use a mix of products to accommodate their different partners and clients. Progent can help you to maintain your current conferencing environment and optimize the productivity of your remote employees.
- Skype for Business is Microsoft's popular unified communications product that enables real-time presence, instant messaging, audio and video conferencing as well as the transparent integration of these functions within Office desktop and Microsoft 365 applications including PowerPoint, Word, Excel and Outlook. Progent offers the expertise of Microsoft-certified specialists who can help your company to configure and manage Skype for Business client software to accommodate your remote employees. For details about Progent's consulting services for Skype for Business, see Skype for Business integration experts.
- FaceTime is Apple's group video phone app for compatible iOS and Mac computers and smartphones. FaceTime runs on Wi-Fi or cellular Internet connections. Current versions of FaceTime support as many as 32 concurrent users for video sessions. For details about Progent's support expertise for FaceTime, see Progent's FaceTime configuration expertise.
- Webex Meeting Center provides remote conferencing for most desktop or mobile devices. Offered through Cisco's Webex Cloud platform, Webex services include sharing discrete content or computer screens, presentations that embed rich media such as Microsoft PowerPoint, session recording, plus editing and playback for future reference. For details about Progent's consulting services for Cisco Webex and for additional IP video products from Cisco, refer to Progent's Webex Meeting Center support services.
- Teams is Microsoft's follow-up for Skype for Business. Teams acts as a hub for conferencing, contacts, and information with features such as IP voice and video calling, persistent threaded chat, plus data sharing. For details about Progent's support expertise for Microsoft Teams and for other Office 365 products, see Progent's Microsoft Teams consulting services.
- Other Voice/Video Conferencing Platforms supported by Progent include Google Meet, Amazon Chime, Zoom, and Slack. Progent can provide integration and debugging services for these conferencing platforms and assist you to optimize your WAN architecture to run them.
Contact Progent for Telecommuter Expertise
To contact Progent about creating and managing a productive telecommuter environment for your San Antonio, Texas company, call
An index of content::
Services VMware NSX Private Cloud
VMware Site Recovery Manager and NSX Engineers
VMware's NSX virtual network technology allows you to create entire networks in software. NSX permits virtual networks to be deployed in minutes and managed with a high level of automation regardless of the hardware making up the underlying IP network. VMware Site Recovery Manager (SRM) supports automated recovery, application mobility, plus non-intrusive site relocation, failback and re-protect. Site Recovery Manager also permits non-disruptive testing for disaster recovery, updates and patches and can produce audit reports to verify full service recovery, validate SLAs and demonstrate compliance. When used with VMware's NSX virtual network platform, VMware SRM can rapidly recover the complete logical network topology at the recovery datacenter. Progent can provide the skills of a VCDX certified VMware NSX consultant and VMware SRM system architect to help your organization to design, deploy, test and maintain a DR solution based on VMware SRM and VMware NSX.
Proxim Tsunami Wireless Case Study
24-Hour Proxim Wireless Case Studies
Progent provided a wireless networking solution that allowed a school to increase productivity and avoid the ongoing costs of a dedicated link. Progent recommended a Proxim Tsunami wireless 60Mbps bridge. The low-cost building-to-building Proxim wireless bridge is designed for connecting remote sites as far as 2.5 miles apart and can extend to even longer distances. This wireless alternative offered better bandwidth and reliability than simply amplifying the 802.11b wireless network, and because it uses the 5.8Ghz band it provided protection against outside interference.
Top Quality Windows 2003 Server Engineer
24-Hour Consulting Services Windows Server 2003
Progent's Microsoft-certified Windows 2003 Server engineers can provide computer support and IT consulting services for the complete family of Microsoft .NET Enterprise Servers, Windows Server 2003, and Microsoft Windows Server 2000. Progent's Microsoft Windows 2003 migration, configuration, administration, and maintenance services include system planning, installation, project management, in-person and off-site network support and troubleshooting, Call Center outsourcing, CISM-certified security services, turn-key outsourcing, and cost-effective co-sourcing.
Sun Solaris Engineer
Solaris Network Consultant
If your office network mixes Sun Solaris platforms with Windows, Progent can help you to integrate your servers into a cohesive network that permits all your OS platforms to coexist for simple management, transparent dataflow, high reliability, superior throughput, and strong protection. Progent's Sun Solaris and MS Windows integration assistance services include network infrastructure integration and service, consulting for Microsoft Windows services for UNIX (SFU), remote network monitoring and administration, online technical support and troubleshooting, in-person technical support, and Help Desk Call Center outsourcing.
Online Support Services UNIX with Windows
Windows and UNIX Consulting Services
If your office network mixes UNIX, Linux or Solaris technology with Microsoft Windows, Progent can show you how to integrate your computers into a cohesive network that permits all your operating systems to run side by side for simple administration, transparent information exchange, high reliability, superior throughput, and strong security. Progent's UNIX and Windows coexistence assistance services feature network infrastructure integration and support, consulting for Microsoft Windows services for UNIX (SFU), remote network monitoring and management, remote technical support and troubleshooting, in-person technical support, and Help Desk Call Center outsourcing.
Co-Location Network Consultants
Internet Data Center Integration Services
Progent’s colocation center support services are intended for companies with equipment housed at Internet Data Centers or data center colo hosting facilities and requiring on-demand in-person service at the colo site plus off-site support from Microsoft and Cisco Certified professionals. Progent offers a complete array of IDC and IDC and colocation support services including system architecture analysis, Windows and UNIX server installation and maintenance, troubleshooting for server and telecommunications infrastructure, design and deployment of high availability configurations, architecting and deploying layered security defenses, firewall integration and troubleshooting, designing load balancing environments, and creating fault tolerant server and storage clustering systems.
Azure Planning Specialist
Microsoft Azure VPN configuration Development Firms
Progent can assist small businesses to move all or part of their computing infrastructure to Microsoft Azure. This can simplify network management and reduce equipment investments. Microsoft Azure offers a wealth of cloud services and Progent can help you to evaluate the advantages and limitations of various cloud computing models you can use with Azure. Progent can help you manage cloud-based or hybrid cloud and on-premises applications and network infrastructure and ensure you sidestep the typical errors small organizations make when moving to a public cloud. Progent can assist you to set up VMs on Azure Virtual Machines, use VHD storage with Azure Storage, handle user identity with Azure Active Directory, and build backup-and-recovery services with Azure Backup. Progent can also assist you to prepare firewalls and IPsec VPN connections and also to integrate iPhones and iPads and Google Android handhelds.
Onsite Technical Support Microsoft ERP
Remote Outsourcing Microsoft MRP
Progent's application experts offer advanced consulting, software programming, deployment assistance, and webinar classes for popular applications covering vital areas including ERP, general accounting, business analytics, web commerce application design, and the Microsoft Office family of business productivity software. As a Microsoft Partner with decades of experience delivering advanced consulting and troubleshooting support online, Progent can help small businesses throughout the U.S. to avoid the lost productivity and fees related to travel and on-site visits without sacrificing the high quality of technical support.
IP Address Management On-site Technical Support
Network Performance Analysis Consulting
ProSight WAN Watch is a network infrastructure management service that makes it simple and affordable for small and mid-sized organizations to map, track, optimize and debug their networking appliances such as switches, firewalls, and wireless controllers plus servers, printers, client computers and other networked devices. Using cutting-edge RMM technology, WAN Watch makes sure that infrastructure topology maps are always current, captures and displays the configuration of almost all devices on your network, tracks performance, and generates notices when problems are discovered. By automating time-consuming management activities, WAN Watch can cut hours off common chores like network mapping, expanding your network, finding appliances that need critical updates, or resolving performance bottlenecks.
ProSight Remote Desktop Monitoring Troubleshooting
ProSight Remote Desktop Management Online Technical Support
ProSight LAN Watch is Progent’s server and desktop monitoring managed service that incorporates state-of-the-art remote monitoring and management technology to help keep your IT system operating at peak levels by tracking the state of vital devices that drive your network environment. When ProSight LAN Watch detects a problem, an alert is sent immediately to your specified IT personnel and your assigned Progent engineering consultant so all looming problems can be resolved before they have a chance to impact your business.
Microsoft Exchange Upgrade Professional
Microsoft Expert IT Services Exchange 2000 Server
Progent is one of the most qualified information technology consulting companies for creating email and messaging systems powered by Microsoft Exchange 2000. Progent specializes in helping small companies get all the benefits of Microsoft Exchange 2000 under typical scenarios including updating from Microsoft Exchange 5.5 Server, migration from an ISP-managed or POP3 e-mail environment, and jobbing out your Microsoft Exchange 2000 Server support.
Project Management Test Lab Consulting
network piloting Lab Services
The Progent Test and Training Lab at the QTS (formerly Herakles) Colocation Center can be used for testing line-of-business applications, developing efficient system upgrade methodologies, assessing and tuning performance, planning or verifying business continuity strategies, resolving compatibility problems, and establishing training systems for new products and technologies. For Progent clients who lack adequate internal resources to assemble proper test systems, Progent's Test and Training Lab cuts capital costs and engineering risk and helps keep critical network initiatives on schedule.
Support and Integration Antivirus
Technology Consulting Anti-Virus
E-Mail Guard is a comprehensive solution for blocking spam and virus attacks. E-Mail Guard handles the protection and administration of company email by providing continually improved spam and virus filtering, policy management, content filtering, and defense against email-borne DHA and Distributed Denial of Service attacks. E-Mail Guard also includes tracking, management and reporting utilities as well as outbound email filtering to let you troubleshoot your email system and define and enforce corporate security policy.
Microsoft Certified Support Part-Time CIO
Part-Time CIO Professionals
Progent can provide small companies with an information management expert who can act as a part-time Chief Information Officer. This part-time CIO can provide long-term direction to help you integrate appropriate technology to enhance business operations so they align more closely with your business goals. Your business can create and install a well thought out IT strategy without incurring the expense of a full-time Chief Information Officer.
Barracuda Backup Troubleshooting Technical Support
Barracuda Cloud Backup Onsite Technical Support
Barracuda Backup is an affordable, subscription backup and disaster recovery service for small and mid-size organizations. A Barracuda Backup solution can include a custom-designed physical storage device manufactured by Barracuda or a software-based appliance with similar features but which uses your existing storage hardware. Barracuda Backup safeguards critical company data generated locally, at one or more remote locations, or in the cloud. For disaster recovery, you can replicate data to the Barracuda Cloud, to Amazon Web Services (AWS), or to any site with a physical or virtual Barracuda Backup appliance. Progent is a Barracuda partner and Progent's Barracuda Backup consulting experts can provide a broad array of consulting services to assist you to plan, integrate, operate and repair a BDR system built on Barracuda technology.
Private Cloud Solutions Engineer
Small Business Private Clouds Consultant
Progent's Private Cloud Hosting outsourcing offers comprehensive hosting of a small organization's servers in an environment that gives the highest degree of availability and scalability and is in addition easy to migrate to another host. Progent's Private Cloud Hosting and Management services are built on mature virtualization architectures that allow small and midsize companies with multi- platform environments to save significantly on the costs of capital equipment, infrastructure support, and IT management while achieving world-class fault tolerance and an unprecedented level of vendor flexibility.
Dynamics GP Crystal Reports Remote Consulting
Dynamics GP SmartList Professionals
Dynamics GP accounting offers analysis and reporting capabilities that let you track all business processes, sales and expenses, and market patterns with integrated drill-down, query, and reporting capabilities. Progent's Dynamics GP reporting support expertise can enable you to create reports that let you analyze your business more thoroughly, turning raw data into valuable business information. Progent is able to improve your reporting and business analysis by offering Crystal Reports consulting, FRx support, and Microsoft Excel programming. In addition to delivering reporting help, Progent can supply Microsoft .NET consulting, Microsoft SQL Server help, and application design with VBasic, XML and other development environments in order to offer specialized line-of-business application development and eCommerce applications that integrate transparently with Dynamics GP.
Microsoft Azure hybrid cloud integration Consulting
Azure and SCDPM integration Consultant Services
Progent's consultants can assist you with any phase of Azure cloud integration such as requirements definition, prerequisites assessment, solution architecture, pilot testing, deployment, automated administration, performance tuning, software license management, disaster recovery preparedness, security planning, and regulatory compliance validation. Progent can assist your IT staff to set up and troubleshoot firewall appliances and VPN connections so that your clients can securely access to Azure-based services, and Progent's Microsoft-certified consulting experts can assist you integrate critical Microsoft platforms to run in Azure including Windows Server, Exchange, SQL and SharePoint. Progent can also help you to create a hybrid cloud environment that transparently integrates on-premises datacenters with Azure-based services.
Top SCVMM 2012 and Hyper-V Network Consultant
24x7x365 Computer Consulting SCVMM 2012 Backup and Recovery
Progent can help organizations of any size to follow best practices to set up SCVMM 2012 hosts, fabric, storage systems, and library resources; design, integrate, and administer private clouds, virtual machines, and VMM services in SCVMM 2012; and integrate SCVMM 2012 with System Center 2012 Operations Manager for enterprise-class monitoring and reporting. Progent can help your company to upgrade from an older release of System Center Virtual Machine Manager or from a third-party virtualization management system, and Progent can help you to optimize and repair your current SCVMM ecosystem so you get the highest possible business value.
Microsoft Exchange Server 2010 Migration Professional
Microsoft Exchange 2010 Upgrade Specialist
Progent's Microsoft and Cisco-certified consulting experts can assist your organization to assess the benefits of Exchange Server 2010 for your business and can help your IT staff to plan and carry out a smooth upgrade to Exchange Server 2010 from Exchange 2003 or Exchange 2007 Server that will offer fast ROI by increasing your productivity, cutting the expense of hardware and service, streamlining management, and integrating your vital communications technologies.
Top CRISC Certified Information Risk and Information Systems Control Officer Specialist
CRISC Risk and Information Systems Control Services
Progent can provide the services of a CRISC-certified risk management consultant to help your company to design and implement an enterprise risk management strategy following leading practices promoted by CRISC and geared to match your company's risk tolerance, business objectives, and IT budget.
Expert Microsoft Certified Dynamics GP Software Network Consulting
Dynamics GP Consultants
Key characteristics of Dynamics GP/Great Plains software include a modular design that lets you license just the components you require, a standardized architecture built on Microsoft technologies to secure your investment and provide a highly interconnected environment, enhanced reporting capabilities that allow you to monitor all activities, income and spending and sales patterns, compatibility with Microsoft Office to enable access to business data, the ability to process data from almost any database or workstation software into Microsoft Dynamics GP/Great Plains, and an open architecture that makes it possible to create specialized applications. Progent can help you configure and support a reliable, secure server and communications infrastructure to support Microsoft Dynamics GP/Great Plains, and can offer experienced GP/Great Plains consultants to help you convert the powerful features of Dynamics GP/Great Plains accounting into a productive business solution.
CISA Certified Security Audit Services
CISA Security Audit Specialists
The Certified Information Systems Auditor (CISA) credential is a prestigious qualification that represents mastery in network security auditing. Accredited by the American National Standards Institute, the CISA credential has candidates undergo an extensive test given by the ISACA international professional group. Progent offers the expertise of a CISA-Premier Cybersecurity audit consultant trained to assist businesses in the areas of IS audit process, information technology enforcement, systems and infrastructure lifecycle, information technology support, protection of data assets, and business continuity planning.
Web Parts Programmer
Data warehouse Programming Companies
If you want to revamp your production web site, create internal webs for applications such as human resources or employee training, establish a powerful web presence for a new business, or generate line-of-business, data-driven specialized web applications, Progent can provide talented and experienced web developers. Progent's experts can also help you build and maintain a safe, robust server and communications network, including remote and wireless access, to support your web tools.
Altaro VM Backup Troubleshooting Help and Support
Altaro VM Backup Cloud Management IT Services
Altaro VM Backup software provides small and mid-size organizations a dependable and affordable platform for backing up and restoring Hyper-V and VMware-based virtual machines. Altaro VM Backup can be deployed in on-premises, offsite, multi-site, and cloud-hosted architectures and also supports cost-effective backup to Microsoft Azure Block Blob storage. Headline features include state-of-the-art inline deduplication to cut backup storage needs, Continuous Data Protection with backup intervals as low as five minutes for reducing your Recovery Point Objective, advanced encryption, granular restore capability for individual files and emails, support for Windows Server Cluster Shared Volumes and for vCenter for handling large-scale environments, and the ability to leverage Microsoft VSS technology to back up online virtual machines with zero downtime. Progent is an Altaro partner and offers a broad range of consulting services to help you to design, install, optimize and troubleshoot a backup and disaster recovery system powered by Altaro VM Backup software.
Support and Help Microsoft Windows Server 2012R2
Windows Server 2012 R2 Data Deduplication Integration Support
Progent's certified professionals can help you to evaluate the business value of Windows Server 2012 R2 for your organization, develop test environments and migration strategies, tune your infrastructure for local, multi-location, private or public cloud-based, and hybrid datacenters, train your IT support team, create an enterprise-wide security strategy, streamline network administration, assist with creating applications, and build and test a disaster recovery/business continuity plan.
Check Point Sandboxing Security Consultancy
Check Point SandBlast Security Organizations
Progent's Check Point experts can show you how to select and configure Check Point Firewall/VPN software and appliances based on Check Point Software's security platform to provide an economical and efficient security defense for your IT network. Progent can also show you how to configure other Check Point products including Check Point ZoneAlarm and Check Point UTM-1 appliances with security products from other suppliers and provide a central stop for continuing technical support, maintenance, education, and design expertise.
Microsoft Windows 2003 Cluster Server Professionals
Windows 2003 Cluster Support Outsourcing
Progent offers Windows 2003 Cluster Server support to help your company deploy fault-tolerant server clusters designed to provide 24x7 uptime. Windows cluster servers for zero-downtime networks include Microsoft Windows Cluster Server, Microsoft SQL Server Cluster, and Microsoft Exchange Cluster Server. By assisting you t build high availability clustered server solutions powered by Microsoft Windows Server 2003 Cluster, Progent’s Premier Windows professionals ensure that your non-stop server clusters are configured to optimize the business value of your IT system.
Office 365 and iOS Technology Consulting Services
Outlook autodiscover Consultants
Progent can help your business to understand the wealth of subscription plans available with Office 365 and integrate your information network with Office 365 so you realize maximum business value. Progent supports multi-vendor environments that incorporate Windows, macOS or OS X, and Linux operating systems. Progent can also assist you to create and manage hybrid ecosystems that seamlessly integrate local and cloud-based resources.
SQL Server 2016 Enterprise Specialists
Microsoft Expert Online Support SQL Server 2016 and Excel
Microsoft SQL Server 2016 offers major enhancements in performance, scale, security, availability, BOYD support, plus integrated BI. Innovations include PolyBase for handling SQL and NoSQ databases in one appliance for data warehousing, Hadoop support, Row-level Security, Mobile Report Publisher, and centralized management of local and cloud-resident resources. Progent's Microsoft-certified consulting team can deliver remote and on-premises expertise to help businesses of any size to implement, administer or debug any edition of SQL Server 2016. Progent can also help you to integrate SQL Server 2016 with other core Microsoft platforms such as Windows Server and Hyper-V, Exchange, SharePoint Server, Dynamics GP, Skype for Business, and System Center Operations Manager (SCOM).
Office Web App Network Documentation
Microsoft Experts Excel 2016 Consolidation
Progent's certified Microsoft Office and Office 365 experts can help companies to integrate Microsoft Office desktop and Office 365 applications including Excel, Office Word, PowerPoint, Microsoft Outlook, Access, Project and OneNote into a seamless productivity solution that offers fast ROI and enables improved business results. Progent can help you to integrate Office or Office 365 apps with each other and with other core Microsoft technologies including SharePoint Server, Microsoft Exchange Server and Microsoft SQL Server running locally or in the cloud. Progent can also assist you to resolve compatibility problems with various releases of Office desktop and offers customized online training to individuals and groups.
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