Enlarging your telecommuter workforce may have a major effect on IT architecture, security, and company culture. Progent has 20 years of experience helping small and mid-size businesses to design, configure, manage, tune, and troubleshoot IT environments that support work-from-home employees. Progent can assist your San Antonio organization to select the appropriate tools and adhere to leading practices in creating and operating a safe virtual office ecosystem for telecommuters that facilitates collaboration and delivers top business value. Progent can provide services that go from as-needed expertise for getting you past challenging IT roadblocks to full project management to help you carry out mission-critical initiatives.

Progent can assist San Antonio, Texas companies to succeed with any aspect of building a high-functioning work-from-home ecosystem by delivering infrastructure configuration services, VoIP PBX expertise, video conferencing support, collaboration platform selection and deployment, public cloud connectivity, Help Desk services, endpoint security, data protection solutions, and centralized management.

Voice/Video Conferencing for an At-Home Workforce
A broad selection of video conferencing platforms from leading vendors support online discussions, video and voice conferencing, chat sessions, and screen/content sharing for both local workers and at-home workers. Many companies utilize a mix of conferencing products to meet the needs of their different partners and clients. Progent's communications experts can assist your organization to maintain your current voice/video conferencing ecosystem and enhance the experience of your remote workforce.

  • Skype for Business is Microsoft's leading communications product that enables presence, instant messaging, voice and video calling and conferencing plus the transparent integration of these capabilities within Office desktop and Microsoft 365 productivity software including PowerPoint, Word, and Excel. Progent offers the expertise of Microsoft-certified specialists who can assist you to configure and manage Skype for Business client software to support your at-home employees. To learn more about Progent's support services for Skype for Business, see Skype for Business integration services.
  • FaceTime is Apple's group video phone platform for iOS, iPadOS, iPod and macOS computers and smartphones. FaceTime runs over Wi-Fi or cellular Internet connections. Newer editions of FaceTime allow up to 32 concurrent users for video calls. For details about Progent's consulting services for Apple FaceTime, refer to Progent's FaceTime configuration expertise.
  • Webex Meeting Center supports online conferencing for most desktop or mobile devices. Delivered via Cisco's Webex Cloud platform, Webex services include sharing granular content or screens, presentations that incorporate rich media such as Microsoft PowerPoint, network-based capture, plus editing and playback for future reference. To learn more about Progent's consulting services for Webex as well as for other IP video products from Cisco, refer to Progent's Webex Meeting Center support services.
  • Teams is Microsoft's follow-up for Skype for Business. Teams acts as a portal for conferencing, contacts, and content with features that include IP voice and video calling, threaded chat, plus file sharing. For details about Progent's support expertise for Teams and for other Microsoft 365 apps, see Progent's Microsoft Teams consulting services.
  • Other Voice/Video Conferencing Apps supported by Progent's conferencing experts include Google Meet, Amazon Chime, Zoom, and Slack. Progent can provide configuration and troubleshooting expertise for these conferencing platforms and help you to optimize your network architecture to run them.

Contact Progent for At-Home Worker Support Services
To contact Progent about building and managing an efficient work-from-home solution for your San Antonio, Texas business, phone 1-800-993-9400 or visit Contact Progent.

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