Expanding your remote workforce may have a significant impact on IT architecture, security/compliance, and corporate culture. Progent has two decades of background assisting businesses of all sizes to design, deploy, manage, optimize, and troubleshoot IT environments that support a remote workforce. Progent can help your San Antonio organization to pick the appropriate technologies and adhere to best practices in creating and maintaining a secure virtual ecosystem for telecommuters that promotes collaboration and returns maximum value. Progent offers services ranging from on demand expertise for getting you past occasional technical bottlenecks to comprehensive project management to help you carry out business-critical initiatives.

Progent can assist San Antonio, Texas organizations to with any facet of creating a high-performing remote work ecosystem by providing infrastructure design and configuration services, IP voice expertise, voice/video conferencing integration, collaboration platform selection and deployment, public cloud integration, Call Desk services, endpoint security, data protection solutions, and streamlined management.

Video Conferencing for an At-Home Workforce
A wide selection of video conferencing products from leading vendors support online meetings, video conferencing, chat, and screen/content sharing for both local workers and at-home workers. Many companies utilize multiple conferencing products to accommodate their different partners and clients. Progent can assist your organization to maintain your current voice/video conferencing ecosystem and enhance the productivity of your remote workforce.

  • Skype for Business is Microsoft's popular unified communications product that enables real-time presence, IM, audio and video calling and conferencing as well as the transparent integration of these capabilities within Office desktop and Microsoft 365 productivity software including PowerPoint, Word, and Excel. Progent can provide the skills of Microsoft-certified consultants who can assist your company to set up and maintain Skype for Business clients to accommodate your remote workforce. For details about Progent's consulting expertise for Skype for Business, see Skype for Business integration experts.
  • FaceTime is Apple's multiuser video phone app for compatible iOS, iPadOS, iPod and macOS devices. FaceTime runs on Wi-Fi or cellular Internet connections. Newer editions of FaceTime allow up to 32 simultaneous users for voice/video sessions. For details about Progent's support expertise for Apple FaceTime, refer to Progent's FaceTime configuration expertise.
  • Webex Meeting Center provides online conferencing for most computing devices. Offered through Cisco's Webex Cloud platform, Webex services include sharing granular content or computer screens, presentations that incorporate rich media such as Microsoft PowerPoint, network-based recording, plus editing and playback for future reference. To learn more about Progent's consulting expertise for Webex and for other video conferencing solutions from Cisco, visit Progent's Webex Meeting Center support services.
  • Teams is Microsoft's follow-up for Skype for Business. Teams acts as a portal for conversations, contacts, and information with capabilities such as video conferencing, persistent threaded chat, plus file sharing. For details about Progent's consulting expertise for Teams and for additional Microsoft 365 apps, visit Progent's Microsoft Teams consulting services.
  • Other Conferencing Apps supported by Progent include Google Meet, Amazon Chime, Zoom, and Slack. Progent can deliver configuration and troubleshooting expertise for these conferencing platforms and assist your business to optimize your network infrastructure to run them.

Contact Progent for At-Home Worker Expertise
To get in touch with Progent about building and maintaining a productive telecommuter environment for your San Antonio, Texas business, phone 1-800-993-9400 or go to Contact Progent.



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  • South Texas San Antonio San Antonio At Home Workforce Endpoint Management Tools Consulting Services Remote Workers San Antonio Assistance - Management Tools Consulting Services San Antonio, TX
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  • Network Consultants Service Reports
    Service Database Technology Consulting

    Progent uses an enterprise-class support reporting system that stores and organizes complete documentation for all billed support activities. Unlike many independent consultants or local support firms who provide minimal documentation or details of tasks done, every service provided by Progent is accompanied by comprehensive documentation. Each Progent consultant has access to the service reports sent by every consultant to each client. The practice of detailing and organizing service records allows more efficient service and eliminates a slew of typical misfortunes such as when a support customer is effectively held hostage to a consultant who refuses to let go of vital service information.

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  • SSL management Technology Professional
    24 Hour certificate expiration management Consult

    ProSight IT Asset Management is an IT infrastructure documentation management service that makes it easy to capture, update, retrieve and safeguard information related to your IT infrastructure, processes, business apps, and services. You can quickly locate passwords or IP addresses and be alerted automatically about impending expirations of SSL certificates or domains. By updating and managing your IT documentation, you can eliminate up to 50% of time thrown away trying to find vital information about your network. ProSight IT Asset Management includes a common repository for holding and collaborating on all documents related to managing your business network like standard operating procedures (SOPs) and How-To's. ProSight IT Asset Management also offers a high level of automation for collecting and relating IT information. Whether you're making improvements, performing regular maintenance, or responding to a crisis, ProSight IT Asset Management delivers the information you need as soon as you need it.

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  • Windows 7 Migration Small Business Computer Consultants
    Windows 7 Backup and Restore Online Support Services

    Progent's Microsoft certified engineers can help you to pilot Microsoft Windows 7 to verify application and driver compatibility and to check its speed and stability running with your applications. Progent can also help you to assess the likely strategic advantages of adopting Microsoft Windows 7. If Windows 7 makes sense for your business, Progent can assist your IT organization to plan and implement a non-disruptive migration to Microsoft Windows 7 from a an older release of Microsoft Windows.

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  • VMware VDP Backup, Engineer Immediate Consultants CrashPlan Backup
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  • WiFi 6E Technical Support Services Smartphone Onsite Technical Support
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  • Windows Server 2008 Active Directory Support Services Technical Support Windows Server 2008 R2
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  • Building to Building Wireless Example Application
    Wireless Case Study

    Progent provided a wireless integration environment that enabled a school to improve productivity and avoid the recurring expense of a dedicated link. Progent recommended a Proxim Tsunami wireless 60Mbps bridge. The low-cost building-to-building Proxim bridge is intended for connecting separate sites up to 2.5 miles apart and can reach even greater distances. This wireless solution provided improved bandwidth and reliability than simply amplifying the 802.11b wireless connection, and because it uses the 5.8Ghz spectrum it offered protection against outside interference.

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  • Cybersecurity Organization Juniper J2350 Router
    Cybersecurity Consultancy Juniper J2320 Router

    Progent's Juniper-certified network engineers can assist your organization to design and carry out the installation of Juniper J Series firewall/VPN routers, configure security policies and fault-tolerant redundancy, and provide ongoing technical consulting and troubleshooting services.

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  • Security Group Juniper SRX4300 Firewall
    Juniper SRX650 Router IT Services

    Progent's Juniper-certified network engineers can help you evaluate the business case for adopting Juniper's SRX Series gateways, plan and execute cost-effective deployments, configure equipment to reflect your security strategy, and provide ongoing consulting services to help you monitor, manage, update, and troubleshoot your environment in order to maximize the business value of your SRX gateway solution.

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