Enlarging your at-home workforce may have a major effect on IT infrastructure, security/compliance, and company processes. Progent has 20 years of background assisting SMBs to plan, deploy, manage, tune, and troubleshoot IT networks that incorporate work-from-home employees. Progent can help your San Diego organization to pick the right technologies and follow leading practices in creating and operating a secure virtual solution for teleworkers that facilitates teamwork and delivers maximum value. Progent offers services ranging from on demand expertise for helping you past occasional IT roadblocks to comprehensive project management to help you successfully complete business-critical tasks.

Progent can assist San Diego, California companies to with any aspect of building a high-performing work-at-home environment by delivering network infrastructure design and configuration services, IP voice expertise, voice/video conferencing integration, collaboration platform customization and training, cloud connectivity, Help Desk augmentation, security and compliance, data protection solutions, and centralized management.

Voice/Video Conferencing for At-Home Workers
A broad range of video conferencing products from leading technology companies support virtual discussions, video and voice conferencing, chat, and content sharing for both local users and teleworkers. Many organizations use a mix of products to accommodate their different partners and clients. Progent can assist your organization to manage your current voice/video conferencing ecosystem and enhance the experience of your remote employees.

  • Skype for Business is Microsoft's leading unified communications product that supports presence, instant messaging, voice and video calling and conferencing plus the seamless integration of these functions within Office desktop and Microsoft 365 productivity software including PowerPoint, Word, Excel and Outlook. Progent offers the skills of Microsoft-certified specialists who can help your company to deploy and manage Skype for Business clients to accommodate your remote workforce. For details about Progent's support services for Skype for Business, refer to Skype for Business integration services.
  • FaceTime is Apple's multiuser video calling app for compatible iOS, iPadOS, iPod and macOS computers and smartphones. FaceTime runs over Wi-Fi or cellular Internet connections. Current editions of FaceTime allow as many as 32 simultaneous users for video sessions. To learn more about Progent's consulting expertise for Apple FaceTime, visit Progent's FaceTime configuration expertise.
  • Webex Meeting Center supports online conferencing for virtually all desktop or mobile devices. Offered via Cisco's Webex Cloud platform, Webex services include sharing granular content or screens, presentations that embed rich media such as Microsoft PowerPoint and Flash videos, network-based recording, plus editing and playback for training. For details about Progent's consulting expertise for Cisco Webex as well as for additional IP video products from Cisco, refer to Progent's Webex Meeting Center support services.
  • Teams is Microsoft's next-generation replacement for Skype for Business. Teams acts as a portal for conversations, contacts, and content with features such as IP voice and video conferencing, persistent threaded chat, plus file sharing. For details about Progent's consulting expertise for Microsoft Teams as well as for additional Microsoft 365 products, see Progent's Microsoft Teams consulting services.
  • Other Conferencing Apps supported by Progent include Google Meet, Amazon Chime, Zoom, and Slack. Progent can deliver integration and debugging expertise for these products and assist you to tune your WAN infrastructure to host them.

Contact Progent for Telecommuter Expertise
To contact Progent about creating and maintaining an efficient work-from-home environment for your San Diego, California company, phone 1-800-993-9400 or visit Contact Progent.



An index of content::


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    Progent's Linux support services offer small companies and developers help with managing and maintaining Linux computers that coexist with Microsoft-powered technology. Progent offers your business access to Linux experts, consulting professionals certified by Microsoft and Cisco, and security specialists with CISA and CISSP credentials. This broad array of experience provides you with an easy one-stop consulting firm to show you how to build and maintain a protected and reliable cross-platform network and communications infrastructure that allows Linux and Microsoft coexistence by combining Windows with leading Linux derivatives including RedHat Linux, SUSE Linux, CentOS Linux, Ubuntu Linux, PCLOS, fedora Linux, Gentoo, Mandrake, Debian GNU/Linux, and Slackware Linux.

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    MS Office Communications Server provides IM and presence as part of a scalable, world-class package featuring advanced security, transparent compatibility with other Microsoft products, an expandable, standards-based development environment, and support for regulatory requirements such as HIPAA, SOX, and GLB. Your enterprise can realize lower costs and elevated operational efficiencies, increased individual productivity, and better IP security with this easy-to-manage, fault-tolerant solution. Successful implementations of Microsoft Office Communications Server require careful planning and thought prior to roll out. Progent's Microsoft-certified professionals can provide the expertise needed to realize all the benefits of Office Communications Server across your entire organization.

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    System Center Configuration Manager automates software provisioning at scale, streamlines compliance settings control, keeps track of network resources, protects against corporate data leakage, provides health monitoring, enables safe end-user self service, and offers a single point of control for administering multi-operating system ecosystems based on on-premises, cloud, or hybrid deployment architectures. Progent's Microsoft-certified SCCM consulting team and Microsoft Azure cloud specialists can assist your organization with any facet of designing, implementing, operating and repairing a System Center Configuration Manager deployment for on-premises, cloud, or hybrid environments.

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    Progent's UNIX platform consulting services provide small and mid-size businesses and developers assistance with managing and supporting UNIX, Linux or Solaris environments that run with Microsoft-powered networks. Progent offers your business contact with UNIX consultants, support professionals premier by Microsoft and Cisco, and security specialists with CISM and CISA credentials. This broad range of experience provides you with a convenient single consulting firm to help you create and maintain a secure and reliable cross-platform network and communications infrastructure that allows UNIX and Microsoft coexistence by combining Microsoft Windows with major versions of UNIX such as Mac OS X, Sun Solaris, AIX UNIX from IBM, HP-UX, Berkeley UNIX (BSD), SCO, and Silicon Graphics IRIX (SGI/IRIX or leading Linux platforms such as RedHat Linux, SUSE Linux, CentOS Linux, Ubuntu Linux, PCLOS, fedora Linux, Gentoo, Mandrake, Debian GNU/Linux, and Slackware Linux.

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    Years of experience delivering Microsoft support and Cisco network consulting has allowed Progent to build a unique capability for supporting branch offices that require network service with the responsiveness associated with with small organizations but which includes professional communications, thorough documentation, and adherence to enterprise IT protocols. If your corporation maintains a sales office situated anywhere in or any area served by Progent's engineers, Progent can provide a wide range of on-premises and off-site IT consulting services and system architecture expertise.

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    Cisco's Small Business family of access points are Linux-powered units engineered as value-priced wireless APs for small offices. Progent's Cisco CCIE-certified wireless infrastructure experts offer remote or onsite integration and troubleshooting support to assist your organization to plan, configure, upgrade, optimize, manage and troubleshoot Cisco Small Business Wi-Fi AP deployments of any size or architecture.

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    The Certified Information Systems Auditor accreditation is a globally recognized qualification that represents expertise in information system security auditing. Accredited by the American National Standards Institute, the CISA credential requires that candidates pass a comprehensive test given by the ISACA international professional group. Progent can provide the services of a CISA-Premier network security audit consultant able to help businesses in the areas of information systems audit services, information technology administration, network assets and architecture lifecycle, IT service delivery, safeguarding of data assets, and business continuity planning.

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    Progent can assist your business to evaluate the wealth of subscription options offered with Office 365 and integrate your network with Office 365 so you derive top business value. Progent offers expertise with cross-vendor environments that incorporate Windows, macOS or OS X, and Linux technology. Progent can also assist you to create and maintain hybrid ecosystems that seamlessly combine on-premises and cloud-based products and services.

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    Progent can provide enterprise customers the help of a NetApp-certified consultant to deliver online or onsite support for NetApp's complete portfolio of SAN storage software and hardware products including ONTAP and Clustered Data ONTAP (CDOT) data management, MetroCluster, FlexPod cloud infrastructure, SnapMirror data replication, SnapVault and OSSV continuous backup, Virtual Storage Console (VSC) for VMware, MultiStore for storage partitioning, OnCommand Unified Manager Core, and NetApp's All-Flash, Hybrid Flash, V-Series and N-Series storage products. Components of NetApp SAN storage solutions supported by Progent include system dsign, cloud deployment, virtualization, migrations, transparent updates, storage management, security and compliance, disaster recovery, and troubleshooting. Progent can provide Tier 3 support to assist you to take care of issues with NetApp SAN storage environments quickly and affordably following best practices.

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    The complexity and connectivity demands of Microsoft Windows Servers calls for an IT consulting firm with practical expertise and broad knowledge in planning and building seamless, comprehensive business technology systems. The background of Progent's Microsoft-certified experts, which averages over 10 years supporting Microsoft technology, assures you success deploying Windows Server 2008 and Windows Server 2003 to match optimally with your strategic objectives. Progentís IT support can assist you with planning, deploying, administering, and supporting Windows Server solutions that increase the business value of your computer network. Progentís consultants can assist you with Windows 2008 R2 Server, Microsoft Windows 2003 Server, Windows 2000 Server, or Microsoft Windows NT Server as well as Windows 8, Windows 7, Windows XP and other desktop clients.

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    Progent's Cisco-certified Wi-Fi technology consulting experts can assist you to configure, manage, and debug Cisco wireless products including Aironet and Meraki 802.11ac wireless access points (APs) plus Cisco's Wireless Network Controllers.

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    Progentís certified Cisco IT security consultants offer high-level PIX and ASA Firewall consulting support including infrastructure design, configuration, and support of Cisco firewall and Cisco security solutions. The PIX and ASA Series of Cisco firewalls delivers strong user and application policy enforcement, mutlivector attack protection, and safe connectivity services. Ranging from economical, plug-and-play desktop devices for small and home businesses to scalable enterprise-level appliances, Cisco PIX and ASA Firewalls offer advanced protection, performance, and high reliability for network environments of any size. PIX and ASA Firewalls are based on a proven, specially designed platform, minimizing possible OS-specific security gaps.

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    Progent's Microsoft-certified consultants can assist you to evaluate the potential benefits of Hyper-V-based server virtualization for your business, perform test installations to verify Hyper-V's operation with your production software, evaluate your network and server architecture for smooth operation with virtual server solutions, assist you in moving to Microsoft Windows Server 2008 and setting up Windows Hyper-V, train your network management staff to track and administer Hyper-V, provide world-class consulting support for improving the protection of your virtual servers, design and validate disaster recovery procedures that optimize network uptime, and provide ongoing consulting and technical support including low-cost remote repair and turn-key Help Desk outsourcing.

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    Progent can provide affordable remote and onsite consulting to assist businesses of any size to migrate any part of their core network infrastructure to Google Cloud Platform (GCP). This can save time and hardware costs and allow the use of Google's state-of-the-art machine learning tools. Progent can assist you with every phase of Google Cloud Platform migration and troubleshooting including requirements analysis, preparedness assessment, architectural design and review, testing, deployment, administration, performance tuning, licensing management, backup/restore solutions, and security and compliance.

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    The Progent Test and Training Lab located at the QTS Data Center can be used for testing line-of-business applications, developing cost-effective migration methodologies, evaluating and tuning performance, planning or verifying business continuity solutions, resolving compatibility problems, and establishing training systems for new technologies. For Progent clients who lack adequate in-house resources to assemble proper test environments, Progent's Test and Training Lab reduces capital costs and engineering risk while keeping critical IT initiatives on schedule.

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    Consulting Services Fault Tolerant Inter-Office Connection

    Progentís fault tolerant system consultants offer non-stop computing consulting, disaster recovery planning, system load balancing, high-availability interoffice access, fault-tolerant Internet interface design, 24x7 data center services, and other high-availability operations support to help your company integrate a 24x7 environment for mission-critical applications. Progent has the experience to develop affordable, 24x7 systems by utilizing the expanding suite of Microsoft Windows Cluster servers including Microsoft Windows Cluster Server 2003, Microsoft SQL Cluster Server, and Exchange Cluster Server. Progentís Microsoft and Cisco authorized consultants can show you how to you build a high-availability mutli-site network with a fully redundant Internet interface and intelligent network load balancing.


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