Expanding your telecommuter workforce may have a major effect on IT infrastructure, security/compliance, and corporate processes. Progent has 20 years of background assisting SMBs to design, deploy, manage, optimize, and troubleshoot IT networks that support work-from-home employees. Progent can assist your San Francisco organization to select the right tools and adhere to leading practices in building and maintaining a secure virtual ecosystem for telecommuters that promotes teamwork and delivers top value. Progent offers services ranging from on demand expertise for getting you over challenging technical roadblocks to comprehensive project management to help you successfully complete mission-critical initiatives.

Progent can help San Francisco, California businesses to with any aspect of building a high-performing work-from-home ecosystem by providing infrastructure design and configuration services, VoIP PBX expertise, voice/video conferencing integration, collaboration platform selection and deployment, public cloud integration, Help Desk services, data security, data protection solutions, and centralized management.

Voice/Video Conferencing for Remote Workers
A broad selection of video conferencing products from leading vendors support online discussions, video conferencing, chat sessions, and content sharing for both onsite users and telecommuters. Many organizations utilize a mix of products to meet the needs of their different partners and clients. Progent can assist your organization to maintain your current voice/video conferencing environment and enhance the engagement of your at-home workforce.

  • Skype for Business is Microsoft's leading unified communications platform that enables real-time presence, IM, audio and video calling and conferencing plus the seamless integration of these functions within Office desktop and Microsoft 365 applications including PowerPoint, Word, Excel and Outlook. Progent offers the skills of Microsoft-certified specialists who can help you to deploy and manage Skype for Business clients to accommodate your remote employees. For details about Progent's support expertise for Skype for Business, see Skype for Business consulting services.
  • FaceTime is Apple's group video phone app for iOS, iPadOS, iPod and macOS computers and smartphones. FaceTime works on Wi-Fi or cellular Internet connections. Current editions of FaceTime allow up to 32 simultaneous users for voice/video calls. To learn more about Progent's consulting expertise for FaceTime, visit Progent's FaceTime configuration expertise.
  • Webex Meeting Center provides online conferencing for most desktop or mobile devices. Delivered via Cisco's Webex Cloud, Webex services include sharing discrete content or computer screens, presentations that embed rich media including Microsoft PowerPoint, network-based capture, plus editing and playback for future reference and training. For details about Progent's consulting expertise for Webex as well as for additional IP video solutions from Cisco, see Progent's Webex Meeting Center support services.
  • Teams is Microsoft's follow-up for Skype for Business. Teams provides a portal for conversations, contacts, and information with features that include voice/video calling, persistent threaded chat, plus data sharing. For details about Progent's support expertise for Microsoft Teams and for additional Microsoft 365 products, refer to Progent's Microsoft Teams consulting services.
  • Other Voice/Video Conferencing Platforms supported by Progent include Google Meet, Amazon Chime, Zoom, and Slack. Progent can deliver configuration and debugging expertise for these conferencing platforms and help you to optimize your WAN infrastructure to host them.

Contact Progent for At-Home Worker Support Services
To contact Progent about creating and managing a productive work-from-home solution for your San Francisco, California company, phone 1-800-993-9400 or go to Contact Progent.

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