San Francisco Work at Home Employees Configuration Support Partner
Video Conferencing Technology Consulting and Support Services
Enlarging your remote workforce may have a major effect on network infrastructure, cybersecurity, and corporate processes. Progent has 20 years of background assisting SMBs to plan, configure, administer, tune, and troubleshoot IT environments that incorporate at-home workers. Progent can assist your San Francisco organization to pick the right tools and adhere to leading practices in creating and operating a safe virtual ecosystem for teleworkers that facilitates teamwork and delivers maximum business value. Progent can provide services that go from on demand guidance for getting you over occasional technical roadblocks to full project management to help you successfully complete mission-critical initiatives.
Progent's consultants can help San Francisco, California organizations to with any aspect of creating a high-functioning work-at-home environment by providing infrastructure design and configuration services, VoIP PBX troubleshooting, video conferencing support, collaboration platform selection and deployment, public cloud connectivity, Call Desk outsourcing, endpoint security, data protection solutions, and unified management.
Voice/Video Conferencing for Telecommuters
A wide range of voice/video conferencing products from major vendors support virtual discussions, video and voice conferencing, chat sessions, and screen/content sharing for both local users and teleworkers. Many companies use multiple conferencing products to accommodate their various partners and customers. Progent can help you to maintain your existing conferencing environment and optimize the engagement of your remote workforce.
- Skype for Business is Microsoft's popular communications platform that supports real-time presence, IM, voice and video conferencing as well as the seamless integration of these capabilities within Office desktop and Microsoft 365 productivity software including PowerPoint, Word, Excel and Outlook. Progent can provide the expertise of Microsoft-certified consultants who can help your company to set up and manage Skype for Business clients to support your at-home employees. For details about Progent's support services for Skype for Business, refer to Skype for Business consulting services.
- FaceTime is Apple's multiuser video calling app for iOS, iPadOS, iPod and macOS computers and smartphones. FaceTime works on Wi-Fi or cellular Internet connections. Later editions of FaceTime support as many as 32 concurrent users for video calls. To learn more about Progent's support expertise for Apple FaceTime, visit Progent's FaceTime configuration expertise.
- Webex Meeting Center provides remote conferencing for virtually all desktop or mobile devices. Delivered through Cisco's Webex Cloud, Webex capabilities include sharing granular content or screens, presentations that incorporate rich media such as Microsoft PowerPoint, network-based capture, plus editing and playback for future reference and training. For details about Progent's consulting expertise for Webex and for additional IP video products from Cisco, refer to Progent's Webex Meeting Center support services.
- Teams is Microsoft's next-generation replacement for Skype for Business. Teams acts as a portal for conferencing, contacts, and content with features such as IP voice and video calling, persistent chat, plus file sharing. For details about Progent's consulting services for Microsoft Teams as well as for additional Microsoft 365 apps, refer to Progent's Microsoft Teams consulting services.
- Additional Conferencing Platforms supported by Progent's conferencing experts include Google Meet, Amazon Chime, Zoom, and Slack. Progent can provide configuration and debugging expertise for these products and help your business to optimize your WAN architecture to host them.
Contact Progent for Telecommuter Expertise
To get in touch with Progent about creating and managing a productive work-from-home environment for your San Francisco, California organization, phone
An index of content::
Network Consultants Zero Trust Security
MFA and Single Sign-on Online Help
Progent's Duo service plans incorporate Cisco's Duo technology to defend against stolen passwords by using two-factor authentication. Duo supports one-tap identity confirmation on iOS, Google Android, and other out-of-band devices.
Cisco and Microsoft Certified Experts Help and Support Virtual Service Desk
Shared Help Desk Ticketing Remote Support
Progent provides three essential types of Helpdesk services : Microsoft and Cisco Call Center Outsourcing Services, Virtual Helpdesk Support, and Help Desk Consulting and Staffing. Progent is a Microsoft-certified Partner and Progent's Help Desk staff of trained Microsoft and Cisco professionals gives your clients convenient access to a dependable technical group with extensive experience providing phone support and online troubleshooting for networks powered by Microsoft technology. Progent's concentration is on giving the support Call Center a respected image as a solid contributor to business productivity. Progent's goal is to fix and not merely report problems.
Small Office Small Business Network Consulting
Small Business Implementation
Progent delivers the services of Microsoft and Cisco-Premier network consulting experts to show customers affordable ways to help organizations maximize the benefits of Microsoft and Cisco products. For networks that range from remote offices to large enterprises, Progent's expert engineers can help you enhance your network's e-mail infrastructure, protection, availability, performance, and system administration.
Microsoft Network Consultants Windows 8.1 Wireless
Windows 8.1 BitLocker Computer Networking
Microsoft Windows 8.1 is engineered to power devices ranging from smartphones and slates to engineering workstations. An abundance of new and improved features, such as its touchscreen interface and iconic tile user interface, offer a broad selection of benefits for companies who know how to put them to work. Progent's Microsoft-certified consultants can assist bring your organization up the learning curve with Microsoft Windows 8.1 and show you how to derive significant competitive value from the product's many technical enhancements.
Cisco PIX Firewall Migration IT Consultant
Online Troubleshooting Cisco PIX Migration
Cisco's PIX 500 Series firewalls have been discontinued and Cisco might not support these devices. Progent continues to offer technical support for Cisco's PIX 500 Series firewalls to help you with management and troubleshooting and Progent can in addition help you determine if you should migrate to next generation firewall products available from Cisco. Progent's Cisco-certified experts can help your company plan and carry out an efficient upgrade to Cisco ASA 5500-X Series firewalls based on leading practices.
Top Ranked Phobos ransomware hot line Professional
Sodinokibi ransomware hot line Consultant
Progent's Ransomware Hot Line provides 24x7 access to a seasoned ransomware recovery consultant who can help your business to halt the spread of an ongoing ransomware breach. Call 800-462-8800
Engineer Lync Server 2013 and Active Directory
Lync Server 2013 security Consultant
Lync 2013, rebranded Skype for Business, allows organizations of any size to create a manageable and protected communications ecosystem that supports a Bring-Your-Own-Device computing style with IM, presence, audio/video and web meetings with app sharing and whiteboard, and both IP and PSTN calling across a broad range of stationary PCs and mobile endpoints. Progent's certified Lync 2013 experts and system integrators can help you to evaluate the business benefits of Lync Server 2013, create an on-premises, cloud-based (with Lync Online) or mixed model appropriate for your present and future plans, implement Lync Server 2013 so as to speed up your ROI, and provide custom online and onsite training to your IT team and end users. Progent offers in-depth expertise in critical components of a Lync Server 2013 deployment including Windows Server, SQL Server Express and Exchange, and Progent can assist you to combine Lync 2013 with popular Microsoft 365 apps such as Outlook and PowerPoint.
ISA Server Online Technical Support
Microsoft Experts Technical Consultant ISA 2000 Server
Progent's Microsoft certified consultants offer small and midsize businesses consulting services for Microsoft Forefront Threat Management Gateway and ISA Servers. Microsoft's Forefront TMG and Internet Security and Acceleration Servers contain an advanced application-layer aware firewall that can secure your IT system from attack by outside and internal threats. Forefront Threat Management Gateway and ISA Server perform thorough inspection of Internet protocols such as Hypertext Transfer Protocol, which enables these security platforms to uncover many attacks that can elude ordinary firewalls. The integrated firewall and VPN structure of Forefront TMG and ISA Server permit stateful filtering and inspection of all VPN streams. ISA Servers are the mainstay of Microsoft's system security strategy, and Progent's Microsoft-certified engineers and CISSP, CISA and CISM certified security consultants can help you enhance your network protection through expert planning and deployment of Forefront TMG and ISA Servers. Progent's Microsoft-certified consultants can help you to deploy Microsoft Forefront Threat Management Gateway 2010, manage and troubleshoot any version of ISA Server, or migrate smoothly from ISA Server to Microsoft Forefront TMG.
Top Quality Integration Support Internet Data Center
Sarbane Oxley Compliance Consult
For large businesses, Progent can supplement in-house network support groups by offering extensive background in deploying key Microsoft and Cisco products. Progent's certified professionals offer Enterprise Active Directory consulting, Exchange Server 2010 integration, SharePoint Server experience, and Microsoft SQL Server consulting. For the national or global businesses with branch offices, Progent can act as a transparent nearby extension of corporate network management. Progent's enterprise consulting services include corporate-wide security, remote branch office support, system design, Sarbanes Oxley compliance, project planning, and world-class support for multiple location office environments powered by Enterprise Windows 2003. Progent can offer on-site consultants and technicians to assist with a campus relocation or office move, or a network designer to help with setting up or using an Internet Data Center or Hosting Facility.
After Hours Apple Mac, Entourage, Exchange Help and Support
IT Consultant PST files and Outlook for Mac
Microsoft Exchange and Apple Mac computers can work together efficiently. Progent's Mac and Microsoft premier consultants can show you how to set up Microsoft Entourage and Microsoft Exchange Server so your Apple Macintosh users are able to work closely with colleagues who use Microsoft Outlook. With Exchange and Entourage 2008 for Mac, Exchange and Mac software can collaborate, enabling Mac users to get and send messages, search the GAL, copy addresses, synchronize calendars, and alert fellow workers to conferences via your Exchange account. Progent will make sure that your Exchange Server is properly configured and that LDAP and Outlook Web connectivity are working. Progent also offers customized onsite Entourage education.
Exchange 2010 Upgrade Services
Microsoft Exchange Server Migration Consultant Services
Progent's Microsoft-certified engineers can provide affordable remote and on-premises help to carry out your upgrade to Exchange 2010, generate comprehensive documentation of your new messaging environment, train your network support staff and end users to get them ramped up rapidly on Microsoft Exchange Server 2010, and offer ongoing management consulting and engineering help. Progent can also help you migrate from Microsoft Exchange Server 2010 to Exchange 2013 or Exchange 2016.
Contact Progent
Contact Progent
For small businesses considering Progent's IT outsourcing, design expertise, or technical support offerings, call 800-993-9400 or e-mail information@progent.com.
Double-Take Replication Manager Integration Services
Double-Take Backup and Restore Computer Consultants
DoubleTake/Carbonite Software offers a family of tools intended to provide small and midsize companies a variety of affordable solutions for replicating and restoring business-critical workloads such as Exchange Server, SQL, RIM Blackberry, and Microsoft SharePoint. Progent's disaster recovery planning experts have in-depth experience incorporating DoubleTake/Carbonite technology into small company information networks to create an advanced state of fault tolerance and disaster recovery capability at an affordable price.
Emergency Shared Help Desk Ticketing Technical Support Services
Open Now IT Services Call Desk Sharing
Progent's Shared Call Center service allows your IT organization to share responsibilities for Help Desk support transparently between your in-house IT staff and Progent's large roster of seasoned technical support engineers and subject matter experts. Progent's Co-managed Help Desk service is a collaborative service desk solution built around ConnectWise Manage, the top shared professional services automation (PSA) platform for handling service requests, ticket lifecycle, ownership, progress tracking, and metrics.
Anti-Spam Support Services
Antispam Support and Help
E-Mail Guard represents a comprehensive service for blocking spam and virus attacks. E-Mail Guard handles the security and management of company email by providing continually updated spam and virus filtering, policy management, content filtering, and defense against email-borne DHA and DDoS attacks. E-Mail Guard also includes tracking, management and analysis utilities as well as outgoing email testing to help you fix your e-mail environment and specify and enforce corporate email policy.
NetApp MetroCluster Troubleshooting Services
MetroCluster Management Consultant Services
Progent offers enterprise customers the services of a NetApp-certified consultant for remote or on-premises expertise for NetApp's complete family of SAN storage products including Data ONTAP data management, MetroCluster, FlexPod private cloud infrastructure, SnapMirror, SnapVauly incremental D2D backup, Virtual Storage Console for VMware, MultiStore for secure IP space separation, OnCommand Unified Manager Core, plus NetApp's All-Flash, Hybrid Flash, V-Series and N-Series hardware products. Components of NetApp SAN storage technology supported by Progent include system dsign, cloud integration, virtualization, migrations, non-disruptive patching, storage management, security and compliance, disaster recovery, and troubleshooting. Progent offers Level 3 support to assist you to resolve issues with NetApp SAN deployments quickly and affordably following best practices.
Network Architect Network Architecture
System Consultants Multi-site
For enterprises with branches in or any region covered by Progent's consultants, Progent's Microsoft-Premier IT support professionals and authorized Cisco system consultants offer a range of IT support services such as project management, Sarbanes Oxley compliance, site relocations, corporate security, system design, on-site or remote branch office support, and troubleshooting for data center hosting facilities. A Progent IT architect can show you how to design a multi-office network that makes efficient use of colocation services and Internet data centers. Progent's Microsoft Premier consultants can help major corporations design, deploy and maintain massive rollouts of updated releases of Microsoft products such as Active Directory, Exchange Server, SharePoint, Microsoft SQL, and Enterprise editions of Windows. Progent's Cisco Certified Internetwork Expert and Cisco Certified Network Professional experts can help you deploy Cisco technology for connectivity solutions that incorporate simple, high-performance, integrated, and wireless networking.
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