Expanding your telecommuter workforce can have a major impact on IT infrastructure, security/compliance, and company culture. Progent has 20 years of experience helping SMBs to plan, deploy, manage, optimize, and debug IT environments that support a remote workforce. Progent can help your San Francisco company to pick the appropriate technologies and adhere to best practices in building and maintaining a safe virtual solution for telecommuters that promotes collaboration and delivers top business value. Progent can provide services that go from as-needed guidance for getting you past occasional technical roadblocks to full project management to help you carry out mission-critical initiatives.

Progent can assist San Francisco, California companies to with any facet of building a high-functioning work-from-home ecosystem by providing network infrastructure configuration services, IP voice troubleshooting, video conferencing integration, collaboration platform selection and deployment, public cloud integration, Call Desk outsourcing, endpoint security, data protection solutions, and streamlined management.

Voice/Video Conferencing for an At-Home Workforce
A broad selection of voice/video conferencing platforms from major vendors support virtual discussions, video conferencing, chat, and screen sharing for both onsite users and teleworkers. Many organizations utilize multiple conferencing products to accommodate their various partners and clients. Progent's communications experts can assist you to manage your current voice/video conferencing ecosystem and optimize the productivity of your remote workforce.

  • Skype for Business is Microsoft's popular unified communications product that supports presence, IM, voice and video conferencing plus the seamless integration of these functions within Office desktop and Microsoft 365 applications such as PowerPoint, Word, and Excel. Progent can provide the expertise of Microsoft-certified consultants who can assist you to configure and manage Skype for Business client software to support your remote workforce. For details about Progent's consulting expertise for Skype for Business, visit Skype for Business consulting experts.
  • FaceTime is Apple's multiuser video phone platform for compatible iOS and macOS devices. FaceTime runs on Wi-Fi or cellular Internet connections. Newer editions of FaceTime support as many as 32 simultaneous users for video sessions. For details about Progent's consulting expertise for Apple FaceTime, visit Progent's FaceTime configuration expertise.
  • Webex Meeting Center supports online conferencing for virtually all desktop or mobile devices. Offered through Cisco's Webex Cloud, Webex capabilities include sharing specific content or computer screens, presentations that embed rich media including Microsoft PowerPoint, network-based recording, plus editing and playback for training. To learn more about Progent's support services for Webex as well as for other video conferencing solutions from Cisco, see Progent's Webex Meeting Center support services.
  • Teams is Microsoft's next-generation replacement for Skype for Business. Teams acts as a hub for conversations, contacts, and information with capabilities such as IP voice and video calling, threaded chat, plus file sharing. For details about Progent's consulting expertise for Microsoft Teams and for additional Microsoft 365 apps, see Progent's Microsoft Teams consulting services.
  • Other Voice/Video Conferencing Platforms supported by Progent include Google Meet, Amazon Chime, Zoom, and Slack. Progent can deliver integration and troubleshooting services for these products and help your business to tune your WAN infrastructure to host them.

Contact Progent for Telecommuter Expertise
To get in touch with Progent about building and maintaining a productive telecommuter environment for your San Francisco, California business, phone 1-800-993-9400 or go to Contact Progent.

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