Expanding your telecommuter workforce can have a major effect on IT architecture, security/compliance, and corporate processes. Progent has 20 years of background helping small and mid-size businesses to plan, configure, administer, tune, and debug IT networks that incorporate a remote workforce. Progent can help your San Francisco organization to select the right tools and adhere to leading practices in creating and maintaining a secure virtual ecosystem for teleworkers that promotes teamwork and returns top business value. Progent offers support services that go from on demand expertise for getting you over challenging technical roadblocks to comprehensive project management or co-management to help you successfully complete business-critical tasks.

Progent's consultants can help San Francisco, California companies to with any facet of creating a high-functioning work-from-home ecosystem by providing infrastructure design and configuration services, IP voice troubleshooting, video conferencing integration, collaboration platform selection and deployment, cloud connectivity, Help Desk augmentation, cybersecurity, data protection solutions, and centralized management.

Voice/Video Conferencing for At-Home Workers
A wide range of voice/video conferencing products from major technology companies support virtual meetings, video and voice conferencing, chat, and screen/content sharing for both onsite workers and teleworkers. Many organizations use a mix of products to meet the needs of their various partners and customers. Progent's communications experts can assist you to manage your current conferencing environment and optimize the productivity of your at-home workforce.

  • Skype for Business is Microsoft's popular communications platform that enables real-time presence, instant messaging, voice and video conferencing as well as the transparent integration of these capabilities within Office desktop and Microsoft 365 productivity software such as PowerPoint, Word, and Excel. Progent offers the expertise of Microsoft-certified specialists who can help your company to deploy and manage Skype for Business client software to accommodate your at-home employees. For details about Progent's support expertise for Skype for Business, see Skype for Business integration services.
  • FaceTime is Apple's group video calling platform for compatible iOS, iPadOS, iPod and macOS computers and smartphones. FaceTime works over Wi-Fi or cellular Internet connections. Current editions of FaceTime support up to 32 concurrent users for video sessions. For details about Progent's consulting expertise for Apple FaceTime, see Progent's FaceTime configuration expertise.
  • Webex Meeting Center supports remote conferencing for most desktop or mobile devices. Delivered via Cisco's Webex Cloud platform, Webex services include sharing specific content or screens, presentations that embed rich media including Microsoft PowerPoint and Flash videos, network-based recording, plus revision and playback for future reference and training. For details about Progent's consulting expertise for Webex and for additional IP video solutions from Cisco, refer to Progent's Webex Meeting Center support services.
  • Teams is Microsoft's follow-up for Skype for Business. Teams provides a portal for conferencing, contacts, and content with capabilities such as video calling, persistent threaded chat, plus file sharing. For details about Progent's consulting expertise for Teams as well as for additional Office 365 products, see Progent's Microsoft Teams consulting services.
  • Additional Conferencing Apps supported by Progent's conferencing experts include Google Meet, Amazon Chime, Zoom, and Slack. Progent can deliver configuration and troubleshooting expertise for these products and help you to tune your network infrastructure to host them.

Contact Progent for Remote Workforce Expertise
To contact Progent about building and managing an efficient work-from-home solution for your San Francisco, California company, call 1-800-993-9400 or refer to Contact Progent.

An index of content::

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    Progent can help you prepare and implement a smooth migration to Microsoft Dynamics GP so that you retain your data, improve your protection, modernize your analytics, take complete advantage of Microsoft Office integration, and minimize productivity interruption by creating and following a smart migration strategy. Progent can also help educate new Dynamics GP users so you don't waste productivity. Progent can improve your financial reports and business analytics by offering Crystal Reports consulting, FRx programming, and Excel expertise. Progent's experience with Microsoft .NET development, Microsoft SQL Server solutions, and programming with VBasic, XML and other platforms make it possible to create specialized business applications and eCommerce solutions that integrate seamlessly with Dynamics GP.

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    Progentís Cisco Security/VPN professionals and CCIE and CCNP certified experts can help your small or mid-size business deploy and maintain Ciscoís security and Virtual Private Network technology such as routers, switches, firewalls, intrusion detection systems and VPN access concentrators. Cisco VPN solutions include both off-site connectivity and site-to-site VPNs with Cisco IOS Software and Advanced Integrated Module hardware encryption cards, and hardware devices, such as a VPN concentrator, router, Cisco PIX Firewall, or dedicated VPN server for dial-up services. Cisco VPN products are easy to manage and offer the flexibility to expand with your growing business requirements. Progentís Cisco-Certified network experts support Ciscoís comprehensive line of hardware and software aimed at eliminating data theft, virus and worm assaults, DDoS attacks, and other threats to your information system. Progent can help you deploy Cisco products to get secure connectivity, intrusion protection, and comprehensive Identity services based on Cisco Access Control Server using RADIUS security and TACACS to establish a central user access control framework for user authentication, permissions, and tracking from an easy-to-use Web interface.

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    Progentís National Support Center offers nationwide remote help for Windows and Cisco-based small office information networks. Progent's Microsoft and Cisco-Certified support professionals provide telephone help and remote direct computer connection to isolate and resolve technical problems rapidly and economically. The breadth of technical expertise represented by Progent's team of country-wide service engineers allows Progent to escalate even the toughest network issues to competent experts as required.

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    Progentís Microsoft-certified consultants can provide companies of all sizes consulting, technical support, and application development expertise for SharePoint and SharePoint Online. Microsoft SharePoint is an advanced platform that utilizes web technology for efficiently connecting people, groups and data. Microsoft SharePoint offers a common location for your employees or customers to connect to, organize, distribute and manipulate useful information, documents, and software and to communicate with other people. SharePoint enables faster and more intelligent decisions, more effective sharing across groups and more streamlined business processes. Windows SharePoint Services join workers, clients, workgroups and major tasks with the data theyíve developed in a manner that makes data easy to locate, download and apply. Progent's SharePoint consultants can assist you to manage your current SharePoint solution or upgrade to the current release of SharePoint Server or to SharePoint Online.

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    Progent's Microsoft-certified engineers can provide cost-effective remote support and development services to assist your business to plan, implement, administer, and troubleshoot Microsoft SharePoint 2010 environments that can involve web pages able to function as intranets, extranets, document and media management applications, wikis, data marts, business information systems, enterprise search engines, Visio-driven workflows, and other tools to support and enhance collaboration. Progent can show you how to combine SharePoint 2010 with MS SQL Server and with third-party data sources and with Microsoft's popular desktop programs like Office Excel, Word, Outlook, and Visio. Progent can assist you to upgrade from earlier releases of SharePoint or move a mix of web applications into a consolidated and easy-to-manage SharePoint 2010 solution.

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    Progent's certified failover clustering consultants can help companies of all sizes to evaluate the benefits of deploying Microsoft Windows Server 2012 failover clustering to build a powerful fault-tolerant/disaster recovery strategy, help your organization to design and install a Windows Server 2012 system, deliver online and on-premises consulting expertise and technical support for failover clusters that include physical servers or virtual machines, and show you how to centralize the management of clustered servers.

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    Progent's Microsoft-certified consultants have more than a decade of experience planning, deploying, enhancing and troubleshooting SCOM solutions and offer organizations of all sizes expert remote or on-premises consulting support for System Center 2012 Operations Manager. Progent can help your company to design a topology for Microsoft SCOM 2012 servers that provides the performance and availability required to watch over your IT resources efficiently, whether your infrastructure are onsite, cloud-based, or a hybrid solution. Progent can also assist you to install and customize SCOM 2012 management packs according to leading practices for monitoring network infrastructure and both Microsoft and 3rd-party applications and services. Also, Progent can provide responsive remote or on-premises technical support to assist you to remediate serious problems uncovered by Microsoft SCOM 2012.

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    For enterprises with branches in California or any region served by Progent's engineers, Progent's Microsoft-Certified IT support professionals and certified Cisco system specialists can provide a range of IT support services such as project planning, SOX compliance, office moves, corporate security, system design, on-site or phone-based branch office support, and technical support for collocation hosting facilities. A Progent IT architect can help you design a multi-site network that makes smart use of co-location services and Internet data centers. Progentís Microsoft Premier consultants can help major enterprises design, integrate and maintain major rollouts of the latest versions of Microsoft products including Active Directory, Exchange Server, SharePoint, Microsoft SQL, and Enterprise Windows. Progentís CCIE and CCNP consultants can assist you to deploy Cisco products for connection solutions that combine basic, high-speed, integrated, and remote networking.

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