Enlarging your telecommuter workforce may have a significant effect on network infrastructure, security/compliance, and company culture. Progent has 20 years of experience assisting businesses of all sizes to plan, configure, manage, tune, and debug IT environments that support work-from-home employees. Progent can help your Scottsdale company to pick the right tools and adhere to leading practices in building and maintaining a safe virtual office solution for teleworkers that promotes teamwork and delivers maximum business value. Progent can provide services ranging from as-needed guidance for helping you over challenging IT roadblocks to full project management to help you carry out business-critical tasks.

Progent can help Scottsdale, Arizona businesses to with any facet of building a high-performing work-from-home ecosystem by delivering infrastructure design and configuration services, IP voice troubleshooting, voice/video conferencing integration, collaboration platform customization and training, cloud integration, Call Desk services, data security, backup/restore solutions, and streamlined management.

Voice/Video Conferencing for Remote Workers
A wide selection of video conferencing products from major vendors support virtual discussions, video conferencing, chat sessions, and content sharing for both onsite users and teleworkers. Many organizations utilize a mix of products to accommodate their different partners and customers. Progent's communications experts can help your organization to maintain your current conferencing environment and enhance the productivity of your remote employees.

  • Skype for Business is Microsoft's leading communications platform that enables real-time presence, IM, audio and video conferencing as well as the transparent integration of these functions within Office desktop and Microsoft 365 applications such as PowerPoint, Word, and Excel. Progent can provide the skills of Microsoft-certified consultants who can help your company to set up and manage Skype for Business client software to accommodate your at-home employees. To learn more about Progent's consulting expertise for Skype for Business, refer to Skype for Business consulting experts.
  • FaceTime is Apple's multiuser video calling platform for compatible iOS and Mac computers and smartphones. FaceTime works over Wi-Fi or cellular Internet connections. Current versions of FaceTime support as many as 32 concurrent users for voice/video calls. For details about Progent's consulting expertise for FaceTime, refer to Progent's FaceTime configuration expertise.
  • Webex Meeting Center supports online conferencing for virtually all desktop or mobile devices. Delivered through Cisco's Webex Cloud, Webex capabilities include sharing discrete content or computer screens, presentations that embed rich media including Microsoft PowerPoint, session capture, plus editing and playback for future reference. To learn more about Progent's consulting expertise for Webex and for additional IP video solutions from Cisco, refer to Progent's Webex Meeting Center support services.
  • Teams is Microsoft's next-generation replacement for Skype for Business. Teams provides a portal for conversations, contacts, and information with features such as IP voice and video conferencing, persistent chat, plus data sharing. To learn more about Progent's support expertise for Teams as well as for additional Microsoft 365 apps, refer to Progent's Microsoft Teams consulting services.
  • Other Conferencing Platforms supported by Progent's conferencing experts include Google Meet, Amazon Chime, Zoom, and Slack. Progent can deliver configuration and debugging services for these conferencing platforms and assist your business to optimize your network infrastructure to host them.

Contact Progent for Remote Workforce Support Services
To get in touch with Progent about building and managing an efficient telecommuter solution for your Scottsdale, Arizona company, phone 1-800-993-9400 or visit Contact Progent.

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