Scottsdale At Home Workforce Connectivity Consulting
Video Conferencing Solutions Consultants
Enlarging your remote workforce may have a significant impact on network architecture, security/compliance, and corporate processes. Progent has two decades of background helping small and mid-size businesses to design, configure, manage, optimize, and troubleshoot IT networks that incorporate a remote workforce. Progent can help your Scottsdale company to pick the right tools and follow best practices in creating and operating a secure virtual solution for telecommuters that promotes collaboration and returns top business value. Progent offers services that go from as-needed guidance for helping you past challenging IT roadblocks to full project management to help you successfully complete mission-critical tasks.
Progent can assist Scottsdale, Arizona businesses to succeed with any aspect of building a high-performing telecommuting ecosystem by providing infrastructure design and configuration services, IP voice troubleshooting, voice/video conferencing support, collaboration platform selection and deployment, cloud integration, Call Desk outsourcing, data security, data protection solutions, and centralized management.
Video Conferencing for Teleworkers
A broad range of voice/video conferencing products from leading vendors support online meetings, video and voice conferencing, chat, and screen sharing for both onsite users and teleworkers. Many companies use a mix of conferencing products to meet the needs of their various partners and customers. Progent can assist your organization to manage your existing voice/video conferencing ecosystem and enhance the experience of your remote workforce.
- Skype for Business is Microsoft's leading unified communications product that enables presence, instant messaging, audio and video conferencing as well as the transparent integration of these functions within Office desktop and Microsoft 365 applications such as PowerPoint, Word, and Excel. Progent can provide the skills of Microsoft-certified specialists who can help your company to set up and manage Skype for Business client software to support your remote employees. For details about Progent's support services for Skype for Business, see Skype for Business consulting services.
- FaceTime is Apple's group video phone platform for compatible iOS, iPadOS, iPod and Mac computers and smartphones. FaceTime works on Wi-Fi or cellular Internet connections. Later versions of FaceTime support up to 32 simultaneous users for video sessions. For details about Progent's support services for FaceTime, refer to Progent's FaceTime configuration expertise.
- Webex Meeting Center provides remote conferencing for most desktop or mobile devices. Delivered via Cisco's Webex Cloud platform, Webex services include sharing granular content or computer screens, presentations that incorporate rich media including Microsoft PowerPoint and Flash videos, network-based capture, plus revision and playback for future reference and training. To learn more about Progent's consulting services for Cisco Webex and for other IP video solutions from Cisco, see Progent's Webex Meeting Center support services.
- Teams is Microsoft's follow-up for Skype for Business. Teams provides a portal for conversations, contacts, and content with features that include IP voice and video conferencing, persistent threaded chat, plus file sharing. For details about Progent's consulting services for Microsoft Teams as well as for other Microsoft 365 apps, visit Progent's Microsoft Teams consulting services.
- Other Voice/Video Conferencing Apps supported by Progent's conferencing experts include Google Meet, Amazon Chime, Zoom, and Slack. Progent can deliver integration and troubleshooting expertise for these conferencing platforms and help you to optimize your WAN infrastructure to host them.
Contact Progent for Remote Workforce Support Services
To contact Progent about creating and maintaining an efficient work-from-home environment for your Scottsdale, Arizona business, call
An index of content::
MCSE Expert Certified Best Practices Systems Support
Company-wide Standards for Best Practices Repairing
Progent’s team of Microsoft and Cisco Premier Certified consultants average more than ten years of hands-on industry background, at the forefront of IT service, performing a wide variety of IT projects for an extensive mix of clients. Every Progent consultant shares a proven set of personal best practices that are incorporated into shared best practices standards that Progent teaches its consulting team. This ensures that you get not just world-class IT capability, but also a support engineer with field-tested approaches for applying technical knowledge to fix actual network problems quickly.
Citrix for Hyper-V Consultant Services
Citrix Hyper-V Management Consultant Services
Progent's Citrix experts can assist your organization to evaluate the strategic value of the various versions of Citrix Essentials for Hyper-V, help you to use Citrix administration tools in your Microsoft Hyper-V environment, and show you how you can use Citrix Essentials to enhance the performance, uptime, flexibility, and recoverability of your virtual environment while reducing the cost of resources and support and streamlining management tasks.
5500 Wireless Controller Online Technical Support
24/7 Online Support wireless controller
Catalyst family of Wi-Fi controllers simplify the management of Wi-Fi networks by unifying the configuration and management of Wi-Fi APs, optimizing wireless throughput by reducing the effect of radio frequency congestion, improving wireless uptime with fast failover, and hardening data security by detecting cyber threats and filtering network traffic based on user class and locale. Progent's Wi-Fi consultants can assist your business to deploy Cisco Wi-Fi controller appliances to manage and monitor Wi-Fi LANs of any size. Progent can assist you to maintain and debug your existing Cisco-based Wi-Fi environment or carry out an efficient migration to Cisco's modern wireless controller solutions.
Remote Support Remote Technical Support
Remote Support Support Outsourcing
For mid-size businesses who need IT consulting services, Progent can deliver a variety of alternatives including on-site service, remote assistance, off-site Call Center, 24x7 support with remote system monitoring, emergency staffing, site relocation support, application development, and professional consultation. For medium-size businesses in California or other regions covered by Progent's field engineers, Progent provides expert on-premises help for fixing technical issues rapidly and economically.
Mission Critical IT Applications IT Consultants
Virtual Server Technology Engineers
Server proliferation wreaks havoc on IT budgets and administrative resources. Server consolidation through a virtual architecture promises lower TCO of hardware and faster return on investment, more efficient utilization of physical computers, streamlined operations, increased network uptime, and easier management. Common usage scenarios for virtual servers are resource consolidation, economical platforms for line-of-business legacy applications running on outdated operating systems, and inexpensive isolation of program development or pilot testing systems from on-line systems.
MOTU Digital Performer Class
Training Macintosh Applications
Progent's Apple Mac consultants can support the creative facets of Mac computing by offering consulting services and education in imaging, sound, and video. Progent's support professionals offer expertise in a variety of Apple Mac programs such as Photoshop, Adobe Illustrator, Adobe InDesign, QuarkXPress, Apple Logic, MOTU Digital Performer, Digidesign Pro Tools, Final Cut Pro, Apple Motion, and After Effects. Progent can also help you with specific jobs such as capturing or digitizing audio or video or configuring an audio/video production studio.
Nexus Switch VXLAN Professionals
Nexus 5000 Switch Remote Technical Support
Cisco Nexus series switches are designed to deliver the speed, expandability, dependability, cloud readiness, density, security and ease of management needed to act as the heart of a world-class data center. Progent's Cisco-certified Nexus switch consultants can provide remote and on-premises consulting and troubleshooting services to assist your IT staff to plan an optimal switch topology, set up test environments to confirm your switching solution, install and configure Nexus switches, create and implement appropriate policies, run security and compliance assessments, set up advanced monitoring and alert systems, fully utilize network resources through virtualization, analyze and repair switching and routing problems, optimize system performance, plan for expected growth, and set up the powerful high-availability (HA) features incorporated into Nexus switches. Progent's consultants can also help your business to migrate efficiently from legacy Nexus models or Catalyst switches to current Nexus platforms.
MSP360 Managed Backup Professional
MSP360 Backup Information Technology Consulting
Progent's data protection experts can assist your company to design, deploy and troubleshoot a backup/restore plan based on MSP360 technology. MSP360 offers file/folder or image-based backup/restore for virtual machines and physical machines, works with all popular public clouds, and permits you to create a data protection ecosystem with a low RTO and a granular RPO. With ProSight DPS 360 Backup, Progent can provide comprehensive monitoring and remote management of your backup environment to prevent data loss caused by user miscues, system errors, ill-intentioned users, and external assaults such as ransomware. To read more, visit ProSight Data Protection Services 360 Backup services.
Small Office Technical Consulting
Technology Consulting Small Business
Progent is a leading innovator in economically providing world-class network support to small businesses. Progent's achievement in addressing the IT service requirements of the chronically underserved small business sector is the combined result of major technical and operational innovations that have removed much of the conventional costs out of administering IT service, injected unmatched technical skill into the support system, and significantly streamlined the solution cycle.
Maine Consulting Companies
Maryland Computer Service Companies
Progent’s Technical Response Center provides low-cost nationwide extended hours remote support for information systems based on Windows and Cisco technology. Progent's Microsoft and Cisco-Certified service professionals provide extended hours telephone support and online direct network access to isolate and repair network problems rapidly and economically.
Computer Consulting Windows 2012 Cluster Shared Volumes
Windows 2012 R2 Cluster Server On-site Technical Support
Progent's Microsoft-certified failover clustering consultants can help businesses to assess the advantages of utilizing Microsoft Windows Server 2012 failover clustering technology to build an advanced high-availability/disaster recovery strategy, help you to design and install a Windows Server 2012 environment, deliver online and on-premises consulting services and engineering support for failover clusters that include physical servers or virtual machines, and show you how to centralize the management of failover clusters.
Firepower Computer Consultant
Top Quality Cisco Firepower URL Filtering Consulting
Cisco's Firepower Next Generation Firewalls provide a significant performance boost over Cisco's popular ASA 5500-X firewalls and include unified control of modern cybersecurity features such as application visibility and control, next-generation intrusion protection with risk prioritization, advanced malware protection (AMP), URL filtering, and multi-node sandboxing. Progent's Cisco CCIE firewall consultants can help your organization to plan and carry out an efficient migration to Firepower Series firewalls from Cisco's from ASA 5500-X, ASA 5500, or PIX appliances and help you integrate Firepower appliances with Cisco's security services to create and centrally control IT environments that include branch offices, data centers, and cloud resources.
Microsoft Office Network Support Consultants
Migration Consulting Microsoft Office 2003
Progent’s IT outsourcing services provide budget-friendly computer support for small organizations. Whether it involves designing system architecture, creating an in-house Help Desk or using an outside one, deploying a new email platform, monitoring your network, or creating a web-based business application, outsourcing your IT technical services can reduce expenses and eliminate uncertainties, allowing network service budgets to grow in a more moderate and controlled manner than is possible by assembling a large, knowledgeable internal network support staff. Progent’s Outsourcing White Paper and datasheets explain how Progent can help you build a secure and robust system architecture for your vital applications based on Windows such as Microsoft Office XP, Office 2003, and Microsoft Office 2000.
Dynamics GP/Great Plains Technical Consultant
Remote Support Services Microsoft Financial Software
Microsoft Dynamics GP/Great Plains 2010 financial software is a full-featured business management and analytics platform that unifies data and processes throughout your business, interfaces easily with other applications, and connects workers, customers and suppliers unrestricted by time or location. Created for small to mid-size companies, MS Dynamics GP 2010 and Microsoft Dynamics GP Release 10.0 provide capability for accounting, management reporting, project management, inventory and order control, eCommerce, human resource management, CRM, field force automation, manufacturing, retail, and web-based business services. Progent can help you install and manage a robust, secure computer and communications infrastructure to support Microsoft Great Plains, and can give you access to expert Great Plains consultants to help your company benefit from the full power of Microsoft Dynamics GP/Great Plains 2010.
Dynamics GP Modifier with VBA Installation support
Dynamics GP FRx Consult
Microsoft Dynamics GP software offers analytics and reporting capabilities that let you track all business processes, revenues and spending, and sales patterns with integrated drill-down, query, and reporting capabilities. Progent's Dynamics GP/Great Plains reporting support expertise can help you create reports that allow you to analyze your business more completely, converting raw data into valuable business information. Progent is able to improve your reporting and analytics by offering Crystal Reports expertise, FRx support, and Microsoft Excel assistance. In addition to delivering reporting consulting, Progent can supply Microsoft .NET consulting, Microsoft SQL Server expertise, and application experience with VBasic, XML and other tools in order to deliver specialized business application development and web commerce applications that integrate seamlessly with Microsoft Dynamics GP/Great Plains.
Remote Support Meraki MR66 Access Point
Meraki 802.11ac Access Point Network Engineer
Progent's Cisco Meraki wireless access point experts provide online and onsite support to help businesses of all sizes to plan, deploy, maintain, upgrade or repair Wi-Fi systems that include Cisco Meraki wireless access points. Progent can help your business to set up and manage Cisco's Meraki-based Wi-Fi infrastructure for environments that can range from a teleworker's home or a remote office to a campus or a nationwide enterprise. Progent can also assist you to integrate other Cisco technology including Catalyst and Nexus switches, routers and ASA firewalls to build a cohesive ecosystem that provides the same connectivity, performance, security compliance, manageability and uptime for wired and Wi-Fi clients irrespective of their location or computing device.
Remote Employees Endpoint Security Support and Integration
24x7x365 Teleworker Security Network Consultant
Progent can assist small and medium-size companies to install network security defense solutions and provide mitigation expertise needed to support remote workers.
Risk Mitigation Network Consultants
CRISC Risk Identification Troubleshooting
Progent's disaster recovery support and business continuity engineers can help you design a disaster recovery plan to prepare for an IT network disaster. Progent can help you create a comprehensive disaster recovery plan that includes periodic disaster recovery assessments and testing. Progent's Microsoft and Cisco-authorized consultants can also help you create an affordable, zero-downtime network solution that takes into account availability issues involving a broad range of network technologies and procedures.
Private Cloud Solutions Consulting
Private Cloud Services Professionals
Progent's Private Cloud Hosting and Management service offers complete hosting of a small organization's production servers in an environment that gives the highest level of dependability and scalability and is in addition easy to migrate to any data center. Progent's Private Cloud Hosting services are based on proven virtualization techniques that enable small companies with multi- platform environments to economize dramatically on the costs of capital investments, infrastructure support, and network management while benefiting from enterprise-class reliability and an unprecedented level of vendor flexibility.
Herakles/QTS Test Lab Technology Professional
Immediate System Testing Services
Progent's Test and Training Lab located at the QTS (formerly Herakles) Data Center is available for piloting line-of-business applications, creating cost-effective migration procedures, assessing and optimizing performance, planning or verifying business continuity solutions, mitigating compatibility issues, and establishing training environments for new products and technologies. For Progent customers without adequate in-house resources to assemble proper test systems, the lab reduces capital costs and engineering risk while keeping critical network projects on schedule.
Microsoft Support Firms
Microsoft Office 2003 Consultants
Progent’s computer outsourcing support offerings for small companies feature planning Server 2003, .NET Server, and Microsoft BackOffice systems, coordinating migrations XP, Windows 2003 Server, Active Directory, and Microsoft Exchange Server 2003, Help Desk services, online and on-premises troubleshooting, fixing stubborn integration issues, and creating a comprehensive security strategy. Progent can show you how to maximize network availability and throughput via zero-downtime configuration, redundant network topology, and proactive network monitoring. Progent also provides project management assistance for large-scale migrations and can help with needs assessment, product inventory, BOM development, vendor selection, procurement logistics, and complete documentation. Progent’s computer outsourcing help also includes training for office productivity packages such as Office XP.
24 Hour Online Support 24x7 Network
Integration MOM 2007
Remote 24x7 network monitoring, automated alarms, and periodic analytical reporting are vital to maintaining the health of your IT system and eliminating preventable and costly disruptions. Remote Monitoring and Management (RMM) solutions have progressed so far that companies of all sizes can get a level of protection that was once reserved for enterprises. Progent offers a variety RMM options delivered as economical service packages designed to assist your company to identify and resolve a an array of network issues before they get big enough to disrupt your business.
Dynamics GP Software Technical Support Services
Dynamics GP Accounting IT Consultant
Progent’s Microsoft certified consultants offer a range of support services for Microsoft Dynamics GP (formerly Great Plains). Dynamics GP/Great Plains is a financial and business analysis tool built, like all Microsoft accounting tools, on the expandable and popular foundation of Microsoft Windows technology. Microsoft Dynamics GP offers an affordable solution for managing and combining accounting, e-commerce, supply chain, manufacturing, project accounting, on-site support, and HR. Dynamics GP is simple to deploy and integrate, and with its modular approach you can license only the functions you currently require, with the option to add clients and enlarge functionality in the future. Progent’s Dynamics GP/Great Plains consulting experts can show you how to deploy, customize and manage the current version of Microsoft Dynamics GP or upgrade efficiently from an earlier version.
Computer Consulting Company SMB
Midsize Company Network Consulting Service
Progent offers technical support for medium size businesses who have 100 to 250 system clients. The medium size company or work group has typically been an underserved segment of the market for IT support services. The overhead and support access models of major outside service organizations make them too expensive for the typical small company or small medium business (SMB), which usually relies on a minimal IT budget with which to maintain an information system whose advanced technology and capability are often similar to the networks of much larger companies. Progent's support delivery model, which takes great advantage of remote service, virtual network technology and 24x7 network monitoring, significantly lowers the network support costs of a small-medium business while providing the small company with enterprise-level support from professional, IT consultants with background in a wide range of small business technologies. If your medium size company or small business is looking for the quality of IT support needed for a mid-size organization without budgeting big-company prices, call Progent.
Expert Microsoft Certified System Center 2016 Migration Integration
On-site Support System Center 2016 Configuration Manager
Small to middle size businesses can now get all the benefits of Microsoft System Center Operations Manager and also have fast access to Progent’s Microsoft Premier network support experts. With Progent's economically priced IT support packages, small and midsize organizations can select a basic Operations Manager-based co-sourcing package with network monitoring, reporting, Help Desk and online troubleshooting or a complete 24x7 outsourcing package. Progent offers expertise in Operations Manager 2007 to offer small business networks enterprise-class reliability, protection, and performance.
24 Hour On-site Support Office SharePoint Server 2007
SharePoint Server 2007 Consultant Services
Progent’s Microsoft-certified experts can provide businesses of all sizes consulting, troubleshooting, and development expertise for SharePoint Server and SharePoint Online. SharePoint is an advanced platform that utilizes web technology for intelligently coordinating people, groups and data. Microsoft SharePoint offers a common spot for your workers or customers to connect to, organize, share and interact with useful data, documents, and applications and to communicate with one another. Microsoft SharePoint allows faster and more intelligent decisions, more efficient access across groups and more streamlined business processes. Windows SharePoint Services connect employees, customers, teams and major tasks with the information they’ve developed in a manner that makes data convenient to locate, download and re-use. Progent's certified SharePoint experts can assist your organization to support your current SharePoint ecosystem or migrate to the latest release of SharePoint Server or to SharePoint Online.
Monitoring and Reporting Remote Technical Support
Consultant Services Operations Manager
Progent's Microsoft-certified consulting experts have more than a decade of background designing, deploying, enhancing and troubleshooting System Center Operations Manager solutions and can provide companies of all sizes advanced online or on-premises consulting services for System Center 2012 Operations Manager. Progent can assist your company to design a topology for Microsoft SCOM 2012 servers that delivers the performance and availability required to monitor your datacenter effectively, whether your datacenters are on-premises, cloud-based, or a mixed environment. Progent can also help you to import and customize SCOM 2012 management packs based on industry best practices for tracking network fabric and both Microsoft and third-party apps and services. Also, Progent can provide responsive online or on-premises troubleshooting to assist you to fix critical problems uncovered by SCOM 2012.
Small Business IT Support Small Business
Implementation Support Small Business
Progent's Microsoft and Cisco premier network engineers can provide advanced help with a wide range of technologies and can deliver that assistance remotely nationwide or in person in major cities across the country and anywhere in California. Progent provides online help for networks powered by Microsoft Windows, UNIX, Linux, Sun Solaris, or Apple ac, or for systems that incorporate a combination of Microsoft Windows and UNIX/Linux technology. Progent also can provide access to the help of Cisco CCIE network engineers for complex network issues, as well as the the support of CISA and CISSP-qualified security consultants to handle high-level security planning and troubleshooting. Progent has delivered online troubleshooting to companies in all 50 states in the United States.
Wireless Security Consult
Consultancy Security
Progent offers expertise for security evaluation software such as LANguard from GFI for performing a set of automatic system testing scans to identify potential security problems. Progent has broad knowledge of security analysis tools and can show you how to understand testing reports and react effectively. Progent can help you build protection into your business processes, install scanning applications, plan and deploy a protected network architecture, and suggest policies to maximize the security of your IT system. Progent's security professionals are able to assist you to configure a firewall, implement safe remote access to email and data, and install VPN. Progent's qualified security engineers can validate the protection of web software and can run extensive security audits of enterprise-wide security to validate your company's compliance with recognized international security standards such as HIPAA, NIST, and ISO.
Top 500 Router Integration Services
Support and Setup 3800 Router
Cisco has developed an extensive array of routers including routers built to deliver the protection, performance, and reliability required by customers from small offices to global enterprises. Cisco routers include support for redundancy, transparent failthrough, and redundant power for improved reliability and system uptime. Progent can show you how to choose and integrate Cisco routers to build a reliable infrastructure for your IT system and to make it economical to grow as you add new users, start new offices, deploy new services, extend your network to clients and partners, and manage a more mobile workforce. Progent offers expertise in a range of routers based on Cisco's IOS operating system, including the Cisco 800 family of small business routers, Cisco 2800 and 3800 Integrated Services Routers, Cisco 2900 and 3900 G2 ISR routers, Cisco ASR 1000 and 9000 routers for WAN edge applications, Cisco CRS Carrier Routing System for core Networks, as well as older 3600 and 3700 Series Routers.
Engineer Server Consolidation
Virtual Server Technology Consulting Services
Server proliferation puts pressure on IT budgets and management resources. Server reduction via a virtual architecture offers lower TCO of hardware and faster return on investment, more leveraged utilization of physical computers, simplified operations, increased network uptime, and easier manageability. Typical uses for virtual machines include hardware consolidation, economical hosts for line-of-business legacy applications running on obsolete operating systems, and inexpensive isolation of program development or pilot testing environments from production systems.
Dynamics GP System Upgrade Planning Consulting Services
Services Microsoft Dynamics GP System Upgrade
Progent's consultants have delivered support for Dynamics GP and Great Plains ERP software for almost two decades and Progent has provided integration, software development, education, and troubleshooting services since the platform's original release. Progent offers advanced expertise for upgrading out of date Dynamics GP/Great Plains deployments. Progent can help you to design, test, and implement an efficient migration from a an outdated release to the current release of Microsoft Dynamics GP.
Professional Wireless Site Survey
Wi-Fi RF Coverage Maps Specialists
Progent's Wi-Fi site survey services assist you to design, deploy and troubleshoot a Wi-Fi network customized for your facilities, providing your business a wireless solution that delivers the reception, performance, capacity, Quality of Service, data protection, and hand-off ability your business needs. Wi-Fi survey services from Progent include online predictive modeling for planning a Wi-Fi network and on-premises site survey services for confirming, optimizing, and troubleshooting a functioning wireless network.
Exchange 2003 Server Upgrade Consultant
Network Consulting Exchange 2003 Server Upgrade
Progent's Microsoft Certified professionals offer world-class consulting for major implementations of Microsoft Exchange 2007. Progent's consultants can show you how to plan multi-site Exchange rollouts or upgrades and can supply local personnel to assist large companies with installations of Exchange Server in the or any area served by Progent's consultants.
Professional Windows Server 2012 R2 Hyper-V 3.0
Hyper-V 3.0 Shared Nothing Live Migration Professionals
Progent's network consultants can assist you to analyze the potential advantages of Hyper-V-powered virtualization for your company, perform test installations to validate Hyper-V's operation with your line-of-business software, evaluate your network architecture for optimal operation with virtual server solutions, assist you in migrating to Microsoft Windows Server 2008 and configuring Windows Hyper-V, train your network management staff to track and manage Hyper-V, provide expert consulting help for enhancing the security of your virtual machines, establish and validate business continuity procedures that optimize network uptime, and deliver continuing consulting and technical support including low-cost online troubleshooting and comprehensive Help Desk services.
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