Scottsdale Teleworkers Configuration Consultants
Voice/Video Conferencing Systems Consulting Experts
Enlarging your remote workforce may have a major impact on IT infrastructure, security, and company workflows. Progent has two decades of experience assisting SMBs to plan, deploy, administer, tune, and troubleshoot IT environments that support a remote workforce. Progent can assist your Scottsdale company to pick the appropriate technologies and follow best practices in creating and operating a safe virtual ecosystem for telecommuters that promotes teamwork and returns maximum business value. Progent can provide support services that go from on demand guidance for helping you past occasional technical bottlenecks to full project management to help you carry out mission-critical initiatives.
Progent can help Scottsdale, Arizona organizations to with any facet of creating a high-functioning work-at-home environment by providing network infrastructure design and configuration services, IP voice expertise, voice/video conferencing support, collaboration platform selection and deployment, cloud connectivity, Call Desk outsourcing, cybersecurity, data protection solutions, and streamlined management.
Voice/Video Conferencing for At-Home Workers
A wide range of voice/video conferencing products from major vendors support online meetings, video conferencing, chat sessions, and screen sharing for both onsite users and teleworkers. Many organizations use a mix of conferencing products to meet the needs of their various partners and customers. Progent can help your organization to manage your existing conferencing ecosystem and enhance the engagement of your at-home employees.
- Skype for Business is Microsoft's popular unified communications platform that enables real-time presence, instant messaging, voice and video calling and conferencing as well as the transparent integration of these functions within Office desktop and Microsoft 365 applications such as PowerPoint, Word, and Excel. Progent can provide the skills of Microsoft-certified specialists who can help your company to deploy and maintain Skype for Business client software to support your at-home workforce. To learn more about Progent's support services for Skype for Business, refer to Skype for Business integration services.
- FaceTime is Apple's multiuser video phone app for iOS and macOS computers and smartphones. FaceTime works on Wi-Fi or cellular Internet connections. Newer editions of FaceTime allow up to 32 simultaneous users for voice/video calls. For details about Progent's support services for FaceTime, visit Progent's FaceTime configuration expertise.
- Webex Meeting Center supports remote conferencing for most desktop or mobile devices. Delivered through Cisco's Webex Cloud, Webex capabilities include sharing specific content or computer screens, presentations that embed rich media including Microsoft PowerPoint and Flash videos, session recording, plus editing and playback for future reference. To learn more about Progent's consulting services for Webex and for additional video conferencing products from Cisco, see Progent's Webex Meeting Center support services.
- Teams is Microsoft's follow-up for Skype for Business. Teams provides a portal for conversations, contacts, and information with capabilities that include voice/video calling, persistent chat, plus data sharing. To learn more about Progent's consulting expertise for Teams and for other Microsoft 365 products, visit Progent's Microsoft Teams consulting services.
- Other Conferencing Platforms supported by Progent include Google Meet, Amazon Chime, Zoom, and Slack. Progent can provide integration and troubleshooting services for these conferencing platforms and assist your business to tune your network architecture to host them.
Contact Progent for Telecommuter Support Services
To get in touch with Progent about creating and maintaining a productive telecommuter environment for your Scottsdale, Arizona organization, call
An index of content::
Support and Help Adaptive Security Device Manager
Cisco ASDM Firewall Management Specialist
Progent's Cisco-certified CCIE network engineers can help you to maintain your existing PIX or Cisco ASA 5500 security appliances and migrate efficiently to Cisco ASA 5500-X firewalls with Firepower Services. Progent can also assist your business to plan, configure, tune, administer and debug firewall environments based on Cisco ASA 5500-X firewalls with Firepower Services
Barracuda Backup with Exchange IT Consultants
Engineer Barracuda Backup Cloud LiveBoot
Barracuda Backup is an affordable, subscription backup/restore service for small and mid-size organizations. A Barracuda Backup solution can include a custom-designed physical appliance manufactured by Barracuda or a virtual appliance with similar functionality but which uses your existing storage infrastructure. Barracuda Backup protects critical company data produced on-premises, at one or multiple remote sites, or in the cloud. For disaster recovery, you can replicate data to the Barracuda Cloud, to Amazon Web Services (AWS), or to any site with a physical or virtual Barracuda Backup appliance. Progent is a certified Barracuda partner and Progent's Barracuda Backup consulting experts offer a broad range of consulting support services to assist your business to design, configure, operate and repair a BDR system built on Barracuda technology.
Top Quality IT Outsourcing Whitepapers
IT Outsourcing White Paper
Progent’s IT outsourcing packages provide affordable computer consulting for mid-size businesses. Whether it includes planning network architecture, creating an internal Help Desk or outsourcing a one, rolling out a new email platform, monitoring your network, or creating an on-line business application, outsourcing your IT technical services can smooth out expenses and eliminate risks, permitting IT support budgets to grow in a more moderate and controlled fashion than is feasible by assembling a large, knowledgeable internal IT staff. Progent’s Outsourcing White Paper and flyers show how Progent can enable you to create a secure and robust system foundation for your critical Windows-powered applications including Windows Server 2008, Microsoft Exchange Server 2007, and Microsoft SQL Server.
Network Installation Mid-size Office
Midsize Company Small Office IT Support
Progent provides network support for mid-size businesses with 100 to 250 system users. The medium size company or office has typically been an overlooked segment of the market for network consulting expertise. The cost structures and service delivery models of major third-party support organizations make them excessively expensive for the typical mid-size company or small medium business (SMB), which usually has a modest information technology budget with which to maintain an information network whose complexity and capability are frequently similar to the information systems of much bigger enterprises. Progent's support delivery model, which takes great advantage of remote service, virtual office technology and 24x7 server monitoring, significantly lowers the IT maintenance expenses of an SMB while providing the small organization with enterprise-level support from certified, IT experts knowledgeable in a wide range of midsized business network solutions. If your mid-sized company or small business is looking for levels of network help appropriate by a mid-size office without budgeting big-company costs, you need Progent.
Clustering Windows Server 2008 Technical Support Services
Computer Consultant Clustering Windows Server 2008
The clustering feature set built into the high-end editions of MS Windows Server 2008 is dramatically redesigned to simplify the deployment, configuration, and management of clusters that provide improved levels of network availability, security, efficiency, and versatility. New or improved features include automated cluster Validation, revamped setup and deployment, improved cluster administration, redesigned cluster infrastructure for increased uptime, better protection and quorum structure, fewer failure points, greater storage and RAM capacity, and enhancements for geographically dispersed clusters. Progent's consultants can assist you evaluate the business benefits of failover clusters, plan and implement a deployment, train your IT staff to administer your failover clusters, provide ongoing consulting and support services, and produce and test a disaster recovery procedure.
Computer Consultants 9800-L wireless controller
Cisco DNA Center Network Consultant
Cisco's {Catalyst Wi-Fi controllers streamline the management of wireless LANs by unifying the provisioning and control of Wi-Fi APs, optimizing Wi-Fi throughput by limiting the impact of RF congestion, enhancing Wi-Fi availability with rapid auto-failover, and hardening data security by identifying cyber threats and filtering network traffic according to user type and location. Progent can help you to configure Cisco Wi-Fi controller appliances to manage wireless LANs of all sizes. Progent can help you to maintain and debug your existing Cisco-based Wi-Fi environment or carry out a smooth transition to Cisco's latest wireless controller technology.
Specialists NetDocs ndOffice
NetDocuments Training Technology Professional
NetDocuments (NetDocs) is a cloud-based document management system (DMS) built for law practices. Progent can provide online guidance from NetDocuments experts who can assist your law firm to plan, deploy, administer, optimize, or debug a document management system (DMS) environment based on NetDocs.
Windows 7 Consulting
Microsoft Certified Windows 7 64-bit Upgrade Software Consultant
Progent's Microsoft certified consultants offers offsite and on-premises support services to assist your company to administer, support, and troubleshoot computers based on Windows 7 and can also provide help with upgrading to Windows 8.1 or Windows 10 from Windows 7. Progent can provide expertise with change management, network security, backup and restore, remote connectivity, mobile device integration, Wi-Fi configuration, and remote network monitoring and alerts.
Consulting Services NetApp MetroCluster Troubleshooting
NetApp MetroCluster Disk Pools Engineers
Progent offers enterprise customers the help of a certified NetApp consultant for online or onsite expertise for NetApp's complete family of SAN products including Data ONTAP data management, MetroCluster array-based clustering, FlexPod cloud architecture, SnapMirror, SnapVault and OSSV continuous backup, Virtual Storage Console (VSC) for VMware, MultiStore for storage partitioning, OnCommand Reporting and Insight analytics, plus NetApp's All-Flash, Hybrid Flash, V-Series and N-Series storage lines. Components of NetApp SAN solutions supported by Progent include system dsign, cloud deployment, virtualization, migrations, non-disruptive patching, storage management, information assurance, high availability, and troubleshooting. Progent offers Level 3 support to assist you to resolve issues with NetApp SAN deployments quickly and affordably following leading practices.
Endpoint patch management Specialist
Open Now iOS patch management Professionals
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Migration Oracle 11g
Oracle 10g Installation support
Progent offers fast and affordable remote access to a certified Oracle database administration consultant or an Oracle application developer. Progent can provide advanced database administration services for any version of Oracle including 10g and 11g and can also help design, create, update, or troubleshoot Oracle applications based on SQL and PL/SQL stored procedure programming language. Progent also can provide consulting for Data Guard replication technologies and Oracle Recovery Manager.
Microsoft Access application development Consulting Services
Microsoft Access scripting Designer
Progent can provide cost-effective online consulting services for all releases of Office Access including desktop and browser-based versions and can provide expert help for Access application development, database conversion, performance optimization, report design, and maintenance. Progent also offers custom webinar training for Office Access application development and database management.
Virtual Service Desk Professionals
Shared Helpdesk Online Consulting
Progent’s Shared Call Center service makes it possible for your business to split responsibilities for Help Desk services seamlessly between your IT staff and Progent's nationwide pool of certified desktop support engineers and subject matter experts. Progent’s Co-managed Help Desk service is a collaborative support solution built around ConnectWise Manage, the top shared professional services automation tool for handling service requests, ticketing, responsibility, progress tracking, and reporting.
NetApp SAN Fabric Consultant Services
NetApp MetroCluster Disaster Recovery Consultant Services
Progent can provide enterprise clients the help of a NetApp-certified consultant for remote or on-premises support for NetApp's entire portfolio of SAN products including ONTAP data management, MetroCluster, FlexPod cloud infrastructure, SnapMirror, SnapVault and OSSV incremental backup, Virtual Storage Console for VMware vSphere, MultiStore/vFiler for secure IP space separation, OnCommand Unified Manager Core, and NetApp's FAS, AFF, V-Series and N-Series hardware lines. Components of NetApp SAN storage solutions supported by Progent include SAN architecture, hybrid-cloud integration, virtualization, migrations, non-disruptive updates, storage management, security and compliance, disaster recovery, and remediation. Progent offers Tier 3 support to assist you to take care of problems with NetApp SAN storage deployments efficiently following leading practices.
Microsoft Office 2003 Technology Providers
Microsoft Windows Network Support Group
Progent applies no minimum fee and asks no monthly commitment for services provided during normal working hours. Progent's small granularity does away with large invoices for fast solutions so you won't be forced to allow less critical problems to stay unaddressed. .
Great Plains Accounting Consult
Engineer Dynamics GP Development
Progent's background delivering Microsoft .NET support and Microsoft SQL Server consulting, and Progent's application development experience with VBasic, XML, and additional developer platforms enable Progent to create specialized mission-critical programs and eCommerce solutions that operate transparently with Dynamics GP Software. Progent's Dynamics GP/Great Plains reporting consultants can help you design reports that let you analyze your business more effectively, turning raw information into valuable understanding of your business.
Integration Services Microsoft LCS Server 2007
Microsoft LCS Server Engineer
Microsoft Office Communications Server delivers IM and Real Presence as part of an extensible, enterprise-grade package offering advanced security, seamless compatibility with other Microsoft software, an extendable, industry-standard development environment, and support for regulatory requirements such as HIPAA, Sarbanes-Oxley, and Gramm-Leach-Bliley. The product allows lower costs and elevated operational efficiencies, enhanced worker productivity, and stronger IP security. Microsoft Communications Server has been superseded by Lync Server, which itself has been revamped and renamed Skype for Business. Progent's Microsoft-certified IM and Presence experts offer online and on-premises support and troubleshooting services for your Office Communications Server deployment and can help you to evaluate the advantages of migrating to Skype for Business. Progent can also help you to plan and carry out an efficient migration that will add significant strategic value to your IT system
Microsoft ISA 2004 Server Onsite Technical Support
Specialist Microsoft Proxy Server
Progent's certified Internet Security and Acceleration Server consultants have extensive experience configuring Microsoft ISA Server-based security solutions for IT networks with many offices, mobile users, and line-of-business eCommerce applications. Progent's ISA Firewall experts can help your company in planning and deploying an installation of ISA 2000 Server or ISA 2004 Server that supports your network security requirements without overly restricting your network productivity. Progent's consultants can help you migrate from Microsoft Proxy Server from Microsoft ISA 2000 to Microsoft ISA 2006 Enterprise Edition Server or ISA 2006 Standard Edition Server.
SQL Server 2019 R Services Technical Support Services
24-7 Information Technology Consulting SQL Server 2019 Always Encrypted
Progent's certified SQL Server 2019 consultants can help you to evaluate the advantages for upgrading to SQL Server 2019 and can provide rapid online or onsite access to consulting experts in system planning and integration, software programming, SQL Server management, and cybersecurity.
Business Continuity Testing Consultancy
Consultants VLAN Test Lab
Progent's Test and Training Lab located at the QTS (formerly Herakles) Internet Data Center can be used for piloting mission-critical applications, developing efficient migration procedures, assessing and tuning performance, planning or validating disaster recovery strategies, mitigating compatibility issues, and establishing training environments for the latest products and technologies. For Progent customers who lack adequate internal resources to configure effective pilot systems, the lab reduces capital outlay and engineering risk while keeping vital IT projects on schedule.
Exchange 2016 Data Loss Prevention Troubleshooting
Exchange 2016 Compliance Consulting
Progent can help you in any and all phases of your upgrade to Exchange Server 2016 including planning HA architecture for an on-premises, Microsoft cloud connected or hybrid environment; licensing requirements for Exchange 2016 and Windows Server 2012 R2; moving mailboxes; Hyper-V design; determining storage requirements for your virtual machines, databases and logs; configuring hardware load balancing (HLB) for high-availability client access services; designing, configuring and validating Exchange Servers and Windows Servers and DAG groups; integration with SharePoint; preparing the firewall; creating SSL certs; performing client remediation with Office desktop or Microsoft 365; and setting up Outlook on the web (formerly Outlook Web App).
24x7 Firepower Management Center Online Help
Firepower Services Online Support Services
Progent’s Cisco-Premier network experts offer experienced PIX Firewall consulting services encompassing design, implementation and maintenance of Cisco firewall and Cisco security technology. The Cisco PIX 500 Security Appliance Series of Cisco firewalls offers strong user and software policy enforcement, mutlivector attack protection, and safe access services. Ranging from compact, plug-and-play desktop appliances for small offices and home offices to modular gigabit appliances, Cisco PIX firewalls offer a healthy level of protection, speed and availability for business networks of all sizes. PIX firewalls are build around a hardened, specially designed platform, PIX OS, avoiding potential OS-specific security holes. The Cisco PIX Firewall has been awarded ICSA Firewall and IPsec certification as well as Common Criteria EAL4 evaluation status. PIX firewalls deliver multiple integrated protection and networking services, including powerful application-aware firewall services, Voice over IP and multimedia security, multi-site and remote-access IPsec VPN networking, intelligent networking services, and flexible management solutions. Progent’s Cisco experts can show you how to select and deploy any Cisco PIX 500 Series firewalls such as the Cisco PIX 501 Firewall, the Cisco PIX 506 Firewall, the Cisco PIX 506E, PIX 515 Firewalls, the PIX 515E Firewall, the Cisco PIX 520 Firewall, Cisco PIX 525 Firewalls and the Cisco PIX 535.
Microsoft Experts Dynamics GP Power BI Technical Support
Dynamics GP/Great Plains Features Technical Consultant
Microsoft Dynamics GP/Great Plains 2010 accounting software is a comprehensive business management platform that integrates data and processes throughout your business, interfaces seamlessly with other solutions, and connects workers, clients and suppliers unrestricted by time or place. Designed for small to mid-size companies, Microsoft Dynamics GP 2010 and Microsoft Dynamics GP Version 10.0 deliver functionality for financials, management reporting, project management, inventory and order control, eCommerce, HRM, CRM, field service, manufacturing, retail management, and online business services. Progent can help you set up and manage a reliable, secure server and network infrastructure to support Microsoft Great Plains, and can provide expert Great Plains professionals to help your business exploit the full power of Microsoft Dynamics GP/Great Plains 2010.
24/7/365 Expert Microsoft Certified Small Business Server 2003 IT Consultant
Microsoft SBS 2008 Configuration
Microsoft Small Business Server (SBS) is an affordable collection of server products that provides the foundation for a powerful but manageable information. The IT demands of the Microsoft .NET products included with Small Business Server requires a network support expert with hands-on experience designing and integrating cohesive, comprehensive business network environments. Progent's Small Business Server professionals have an average of over 10 years of background supporting business systems founded on Microsoft technology. This background ensures you success in installing, administering, and repairing network solutions that include the Microsoft Small Business Server suite of servers and applications.
Network Consultants Windows and Solaris
Top Windows and UNIX Technology Professional
Progent's UNIX platform support services offer small companies and developers help with administering and maintaining UNIX, Linux or Solaris systems that coexist with Microsoft-powered networks. Progent offers your business access to UNIX experts, support professionals certified by Microsoft and Cisco, and security specialists with CISSP certification. This wide range of experience offers you a convenient one-stop source to show you how to build and maintain a secure and reliable mixed-platform network and communications infrastructure that allows UNIX and Microsoft coexistence by combining Windows with popular versions of UNIX such as macOS and OS X, Solaris, IBM AIX, HP-UX, BSD, SCO and SGI/Irix or major Linux platforms such as RedHat, SuSE, Mandrake, Debian-GNU and Slackware.
Microsoft Experts Skype for Business and Cisco UC Consultant Services
Skype for Business Reverse Proxy Server Engineers
Progent's Microsoft-certified consultants offer remote and onsite consulting services for companies of all sizes to evaluate the benefits of migrating to Skype for Business or Skype for Business Online from any release of Lync Server or Microsoft Office Communications Server. Progent can help your business to design a local, cloud-based or hybrid deployment; integrate Skype for Business with Microsoft SQL Server,Exchange, SharePoint Server and Microsoft or Microsoft 365; configure high-availability mechanisms; interface Skype for Business with your PSTN gateway; and integrate third-party communication platforms such as Cisco UC. Progent's certified information security consultants can assist you design and validate a security strategy for your Skype for Business solution that is compliant with government and industry standards.
Microsoft Exchange Server 2016 Migration Integration Services
Exchange Server 2016 Upgrade Support
Progent can help your business in any and all facets of your migration to Exchange Server 2016 such as designing high availability (HA) architecture for an on-premises, Microsoft cloud connected or hybrid environment; CAL licensing requirements for Exchange Server and Windows Server 2012 R2+; moving mailboxes; Hyper-V design; determining storage requirements for your VMs, mailbox databases and log files; configuring hardware load balancing (HLB) for high-availability CAS services; designing, setting up and validating Exchange and Windows Servers and Database Availability Groups (DAGs); setting up collaboration with SharePoint; updating the firewall; resolving SSL issues; providing client integration with Office 2010 or greater or Microsoft 365; and configuring Outlook on the web.
Remote Employees Endpoint Management Remote Consulting
24/7/365 Outsourcing Offsite Workforce Endpoint Management
Progent can assist small and medium-size organizations to configure centralized endpoint management systems for maintaining endpoint devices used by offsite workers.
Small Business Network Management Outsourcing Consultant Services
ProSight Managed Services Consultant
Progent's ProSight portfolio of managed IT services are intended to offer businesses who maintain small internal IT administration and support teams with low-cost access to enterprise-class management platforms and consulting expertise. Advantages of Progent's ProSight catalog of managed services include predictable network management costs, automation of common administrative processes, continual adoption of new information technology, graceful migration from legacy systems to up-to-date solutions, improved alignment of computer technology with strategic objectives, access to veteran network experts, and freeing up management to focus on business issues instead of fast-evolving network technology.
Top Ranked Microsoft Experts Windows Server 2019 Windows Admin Center Remote Support Services
Windows Server 2019 and SQL Server Remote Support
Progent's certified Windows Server 2019 experts can assist your company to design and carry out a cost-effective migration to Windows Server 2019 using existing system architecture or a new cloud-hosted or hybrid model. Microsoft Windows Server 2019 offers major improvements in capacity, performance, manageability, Hyper-V virtualization, cybersecurity, hybrid on-prem plus cloud deployments, availability, and Linux support.
Services Lync Server 2013 and Exchange UM Server
Lync Server 2013 and Exchange UM Server Consulting Services
Progent's Microsoft consultants can help your company to assess the benefits of Lync Server 2010 for your business and can assist you to plan and execute a deployment of Lync Server 2010 that unifies the control of Instant Messaging and Presence and improves the output of your office employees, telecommuters, and mobile workforce. Progent can also assist you to carry out a smooth migration to Lync Server from Microsoft Office Communications Server or from Live Communications Server, interface Lync Server 2010 with Exchange, SharePoint Server, and Microsoft SQL Server, show you how you can run Lync Server 2010 to improve the collaborative capabilities of Microsoft Office programs, and provide online seminars and ongoing support for Lync and other Microsoft technologies.
Remote Troubleshooting Android and Lync integration
Google Android integration Online Help
Progent's veteran team of IT consultants and application experts have extensive experience delivering remote and on-premises support for organizations of all sizes who want to integrate Android phones and tablets into their information systems so that mobile clients can work together from anywhere. Progent offers the breadth of know-how to resolve network issues that span multiple manufacturers and that represent a combination of older and current information technology. Progent offers budget-friendly online technical support to assist you with any facet of designing, configuring, managing and maintaining your Bring-Your-Own-Device (BYOD) solution. Progent can deliver occasional support to assist you to resolve especially stubborn IT problems, or Progent can provide comprehensive project management services to ensure that you complete strategic network projects on time and on budget. Progent can help with on-premises, cloud-based, or hybrid networks and offers expertise with all major operating systems, apps, management tools and network infrastructure. Progent also offers customized group or individual classes to help you manage and use Android phones and tablets to maximize their business value.
OS X Networking Specialists
Top Consultancy Mac Network
Progent's Apple Mac networking consultants can assist you with a wide range of system infrastructure areas such as network architecture, off-site and mobile access, internetwork compatibility, security, and emerging technologies including Voice over IP and high-speed wireless connectivity. For business networks built exclusively on Mac OS X or for environments incorporating a combination of Mac, Linux/UNIX and Windows powered servers and workstations, Progent has the experience and depth to handle the complexity of planning, configuring, and supporting a system architecture that is robust, safe, productive and aligned with your corporate objectives. Progent can show you how to configure Apple’s Xserve enterprise servers, Apple's Xserve RAID non-stop storage products, and Xsan storage area network solution. Progent can also provide certified experts to support Cisco routers and switches.
macOS Troubleshooting Professional
Mac Remote Consulting
Progent offers national online help and troubleshooting services for companies who run Apple macOS and OS X networks or whose IT systems feature a combination of Apple Mac and Microsoft Windows products. Progent's engineers offer macOS and OS X clients a variety of services including desktop assistance, upgrading to the current edition of macOS from earlier editions of macOS or OS X, plus help with Mac applications. Progent's specialists in Apple technology can also assist your business with Apple iPhone and Apple iPad synchronization and troubleshooting, or moving to iCloud. Online technical support provides optimum leverage for your IT budget by extending client efficiency and limiting the hours charged for network repair services. Advanced remote support tools and skilled technicians and engineers combine to enable Progent to handle most IT issues without wasting time and expense by going to your location. In most of cases your IT problems can be dealt with by telephone or through a mix of telephone help and online network analysis. Progent can make available Cisco certified CCIE network experts and CISSP and ISSAP certified security professionals to help with the most challenging system issues.
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