Scottsdale Remote Workers Connectivity Consulting
Voice/Video Conferencing Solutions Consultants
Enlarging your telecommuter workforce can have a significant effect on IT infrastructure, security, and company processes. Progent has two decades of background assisting small and mid-size businesses to plan, configure, manage, tune, and troubleshoot IT networks that support at-home workers. Progent can assist your Scottsdale organization to pick the right tools and follow leading practices in building and operating a secure virtual solution for telecommuters that facilitates collaboration and delivers maximum value. Progent offers services that go from on demand expertise for getting you over challenging IT roadblocks to comprehensive project management to help you carry out mission-critical tasks.
Progent can assist Scottsdale, Arizona businesses to with any facet of creating a high-performing work-at-home environment by delivering network infrastructure configuration services, IP voice expertise, video conferencing support, collaboration platform selection and deployment, cloud integration, Call Desk augmentation, cybersecurity, backup/restore solutions, and unified management.
Voice/Video Conferencing for At-Home Workers
A wide range of voice/video conferencing products from leading vendors support virtual meetings, video and voice conferencing, chat, and screen/content sharing for both local workers and telecommuters. Many companies use multiple conferencing products to accommodate their different partners and customers. Progent's communications experts can help you to maintain your current voice/video conferencing environment and enhance the engagement of your at-home workforce.
- Skype for Business is Microsoft's leading unified communications platform that enables real-time presence, instant messaging, audio and video conferencing plus the seamless integration of these capabilities within Office desktop and Microsoft 365 productivity software including PowerPoint, Word, and Excel. Progent can provide the skills of Microsoft-certified specialists who can help your company to deploy and manage Skype for Business client software to accommodate your at-home employees. For details about Progent's consulting expertise for Skype for Business, see Skype for Business consulting experts.
- FaceTime is Apple's multiuser video phone platform for iOS and Mac computers and smartphones. FaceTime runs over Wi-Fi or cellular Internet connections. Newer versions of FaceTime allow as many as 32 simultaneous users for video sessions. To learn more about Progent's support services for Apple FaceTime, visit Progent's FaceTime configuration expertise.
- Webex Meeting Center supports remote conferencing for most computing devices. Delivered through Cisco's Webex Cloud platform, Webex capabilities include sharing discrete content or screens, presentations that incorporate rich media such as Microsoft PowerPoint, session capture, plus revision and playback for future reference and training. To learn more about Progent's support expertise for Webex and for additional video conferencing products from Cisco, visit Progent's Webex Meeting Center support services.
- Teams is Microsoft's follow-up for Skype for Business. Teams provides a hub for conferencing, contacts, and content with capabilities such as IP voice and video conferencing, persistent threaded chat, plus file sharing. To learn more about Progent's consulting expertise for Microsoft Teams and for additional Microsoft 365 apps, refer to Progent's Microsoft Teams consulting services.
- Additional Voice/Video Conferencing Platforms supported by Progent's conferencing experts include Google Meet, Amazon Chime, Zoom, and Slack. Progent can provide configuration and debugging expertise for these products and assist your business to tune your network architecture to run them.
Contact Progent for At-Home Worker Support Services
To get in touch with Progent about creating and managing a productive work-from-home environment for your Scottsdale, Arizona organization, call
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Remote Consulting System Center 2016 Data Protection Manager
System Center 2016 Security Specialists
Progent has over a decade of experience configuring, and supporting the core platforms included with Microsoft System Center and can assist you to plan, install, support, and fix your System Center solution to maximize the availability and responsiveness of your applications and infrastructure across a mix of Windows and Linux/Unix operating systems and on-premises and Cloud-based datacenters. Progent can help your organization to upgrade to the latest version of Microsoft System Center from an older release or from a third-party datacenter management solution to deliver the advantages of enterprise-class provisioning, management automation, security, plus datacenter and application availability and performance monitoring.
Consult Microsoft Teams VoIP
Consult Microsoft Teams and AAD
Progent can assist your business to design an upgrade to Teams from Skype for Business Online or Lync Server and install, manage, and troubleshoot a cloud or hybrid implementation of Teams. Progent can assist you to connect Teams with Microsoft 365 apps, Exchange Online, SharePoint Online, and your phone system.
Online Technical Support Network Monitoring
24x7 Network Consulting
Remote continuous network monitoring, automated alarms, and periodic reports are crucial to maintaining the health of your IT system and avoiding preventable and expensive disruptions. Remote Monitoring and Management (RMM) technology has progressed to the point that companies of any size can afford a level of protection that was previously limited to large enterprises. Progent can provide a variety Remote Monitoring and Management (RMM) options delivered as low-cost service packages created to assist you to detect and fix a most network problems before they get big enough to disrupt productivity.
Open Now Virtual Service Desk Technical Support Services
Co-managed Service Desk Computer Consultants
Progent's Microsoft and Cisco authorized experts offer several service programs to help medium-size and large companies develop an efficient and successful internal Computer Support Help Desk Call Center. Progent's help desk consulting services include Return on Investment analysis, process analysis and improvement, executive reporting, education of in-house staff, and documentation of processes. Progent's Software Evaluation and Integration Services help companies sift through the numerous top level Help Desk software packages on the market and decide what packages might be too expensive, lack key features, or align badly with your organization's business goals. Progent also provides short-term staffing for organizations who need to reinforce their internal Help Desk staff for occasional tasks or to fill in for absent or indisposed workers.
Specialist System Center MOM
Comprehensive Event Management Technology Consulting
Mid-sized companies can enjoy all the advantages of Microsoft Operations Manager 2007 and have quick availability of Progent’s Microsoft and Cisco Premier Certified IT support experts. Thanks to Progent's economically priced IT support programs, medium-size organizations can select a simple co-sourcing package built around Microsoft System Center Operations Manager 2007 with network monitoring, proactive warnings, comprehensive reporting, Help Desk support, and remote service. For companies with mission-critical applications who need high availability networking, Progent offers a comprehensive 24x7 outsourcing package. Progent supports Microsoft Operations Manager 2007 to offer medium-size business networks world-class availability, protection and productivity.
After Hours ransomware protection review Consultant
Snatch ransomware protection and recovery Consultant Services
The ProSight Ransomware Preparedness Report is an affordable service centered on a phone discussion with a Progent backup/recovery consultant. The interview is designed to assess your organization's ability either to block ransomware or recover rapidly from a ransomware incident. Progent will consult with you personally to collect information concerning your current security profile and backup/recovery system, and Progent will then deliver a written Basic Security and Best Practices Report detailing how you can follow industry best practices to deploy a cost-effective AV and backup environment that reduces your exposure to ransomware and aligns with your company's needs.
Videoconferencing Online Technical Support
Cisco TelePresence System 3210 Professionals
Progent offers the support of a senior consultant with years of hands-on experience configuring, maintaining, and enhancing video conferencing systems from leading suppliers including Cisco/TANDBERG, Polycom, LifeSize, and Radvision. Progent's consultants can coordinate with your internal IT management team, your Internet Service Provider, and your telepresence technology supplier to help your company increase the business value of your telepresence ecosystem.
Microsoft Certified Expert Technology Consulting Services Windows 10 Business Store Portal
Setup and Support Microsoft Windows 10 Evaluation
Progent's Microsoft-certified consulting experts can assist organizations of all sizes to assess Windows 10 or to upgrade to Windows 10 from any older version of Windows. Remote and onsite assessment and upgrade services for Microsoft Windows 10 available from Progent's experts include Return on Investment analysis, project supervision, application compatibility testing, pilot systems, Hyper-V virtualization strategies, Cloud and hybrid solutions, mobile management, teleworker connectivity, data and identity security, automated deployment and administration, network design, wired/wireless convergence, business continuity planning, webinar training for IT support personnel and end users, and post-migration Call Center support services.
WatchGuard Firebox T-Series Firewall Security Firm
WatchGuard Firebox Firewall Information systems Security Outsourcing
Progent offers consulting services for WatchGuard Firewall security gateways including the WatchGuard Firebox and XTM families of Firewalls and the Firebox SSL VPN Gateway. Progent's WatchGuard consultants can show you how to select, configure, and manage a WatchGuard Firewall/VPN appliance that aligns with your network security requirements and budget. Progent can assist you to maintain legacy WatchGuard firewall appliances or upgrade smoothly to current WatchGuard firewalls.
Microsoft Project Server My Sites Consulting
Microsoft Project Server Contract Programming Firm
Progent's Microsoft-certified consultants offer advanced support in deploying, operating and troubleshooting all versions of Project, Microsoft Project Server, and Project Online and can provide a wide variety of cost-effective online support services following industry best practices to assist businesses of all sizes to get all the benefits of this leading project management solution. Services offered by Progent include system planning, installation and migration, strategies for safe file and status sharing among onsite and remote or mobile users, network infrastructure optimization, and customized online training.
Telecommuting Security Consultants
Specialist Notebook VPN
Progent's remote access and smartphone synchronization experts can assist you to design and configure secure access solutions for off-site desktops, laptops, and wireless handhelds so they work seamlessly with your information network, enabling your business to improve the productivity of your remote workforce.
SQL Server 2012 AlwaysOn Availability Groups On-site Support
Microsoft Certified SQL Server 2012 Reporting Services Remote Support
Progent can provide the support of certified consultants as well as experienced database application programmers, database administrators, project managers, Cisco-certified network architects, disaster recovery planning specialists, and certified security consultants to help your business to assess the likely advantages of Microsoft SQL Server 2012 for your organization, install pilot environments at your datacenter or at Progent's lab, design and execute out a smooth migration to SQL Server 2012 from previous versions of SQL Server or from legacy database platforms, and define an efficient and secure IT infrastructure that helps you maximize the business benefit of Microsoft SQL Server 2012.
Intune Conditional Access Technical Consultant
Intune and Apple iOS IT Consulting
Progent's Intune consultants can help you to understand the business value of utilizing Intune for configuring and managing your mobile devices including notebooks, phones, and tablets based on Windows, iOS, and Google Android. Progent can help you to configure security policies, set up pilot environments to evaluate the appropriateness of Intune for your network, install Intune throughout your enterprise, combine Intune with SCCM for unified change management, and maintain your Microsoft Intune deployment.
Urgent Exchange 2013 Server Professionals
Exchange 2013 IT Consultant
Microsoft Exchange Server 2013 incorporates major improvements to the functionality of its predecessor Exchange Server 2010 and introduces powerful new features as well as a revamped structure. These improvements favorably impact vital facets of IT such as manageability, availability, compliance, operational costs, teamwork, extensibility, throughput, compatibility, and productivity. Progent's Microsoft-certified Exchange Server 2013 consulting experts can assist your organization to evaluate the possible business benefits of upgrading to Exchange Server 2013, design an efficient test and rollout strategy, and train your IT team to manage your Exchange Server 2013 solution. Progent also offers ongoing remote consulting and support and management services for Microsoft Exchange 2013.
Microsoft Windows 2003 IT Services
Network Consultant Windows 2003
The experience of Progent's certified Windows Server consulting team, with an average of over 10 years of support in Microsoft integration, ensures you success in selecting the version and configuration of Windows 2003 Server that aligns best with your company's goals. Progent can also help you with designing, deploying, administering and troubleshooting sophisticated IT applications based on Windows Server, and can assist your migration from Windows 2000 or Microsoft Windows NT.
Citrix virtual Windows desktops Engineers
Citrix XenDesktop Consultants
For Windows desktop and application virtualization, Progent offers the expertise of a Citrix XenDesktop consultant who can help you to design a XenDesktop environment that maximizes the business impact of your information system; configure XenDesktop technology with your servers, end-user computers, and printers; upgrade your existing desktop virtualization software to current versions of XenDesktop; and deliver comprehensive remote troubleshooting. Progent can also instruct your network managers to adhere to best practices to maintain XenDesktop efficiently.
Exchange 2000 Upgrade Upgrade Consulting
Microsoft Exchange 2000 Upgrade Network Consultant
Progent is one of the most expert network support companies for creating email and messaging systems based on Microsoft Exchange 2000 Server. Progent specializes in helping small businesses derive all the benefits of Microsoft Exchange 2000 under typical situations such as upgrading from Exchange 5.5, migration from an ISP-managed or POP3 e-mail system, and using managed services for your Exchange 2000 administration.
Mac Architecture Support and Setup
OS X Architecture Computer Consulting
Progent's Mac support consultants can assist you with a broad range of network infrastructure issues including network architecture, off-site and mobile connectivity, internetwork compatibility, security, and emerging technologies such as Voice over IP and high-speed wireless connectivity. For business networks built exclusively on Mac OS X or for systems that use a combination of Mac, Linux and Windows powered servers and workstations, Progent has the experience and depth to handle the challenge of designing, integrating, and supporting a network infrastructure that is robust, safe, productive and supportive of your business goals. Progent can show you how to configure Apple’s Xserve enterprise servers, Apple's Xserve RAID non-stop storage products, and Xsan SAN systems. Progent can also give you access to skilled experts to help you with Cisco routers and switches.
Windows Applications on macOS IT Consulting
Remote Support Remote Desktop Connection for Apple Mac
For businesses with a combination of Apple Mac and Microsoft Windows computers, there exist two basic alternatives for using Microsoft Windows-only applications on a Mac: remote access to an actual Windows PC or local simulation of a Microsoft Windows environment on a macOS or Mac OS X desktop. Microsoft's Remote Desktop Connection Client for Apple Mac enables you to connect an Apple Mac to a networked Windows-powered computer to use Windows applications and share network resources. Virtual PC for Apple Mac simulates Windows on an Apple Mac system so you are able to run Windows applications directly. Progent's Mac technology support experts can assist your company to manage these products for running Windows software on your Apple Macs and can in addition help your business to assess and configure other solutions for Microsoft Windows PC emulation.
Microsoft Active Directory Professional
Active Directory Setup and Support
Microsoft Windows Enterprise Directory requires extensive field experience to integrate efficiently across an enterprise. Progent’s Microsoft Certified consultants are experts in designing, deploying, and supporting complex Microsoft Enterprise AD installations. Progent’s areas of proven competence with Microsoft Windows Active Directory include replication problems, multi-domain partition design, repair of corrupted Active Directory objects, cleaning up residual legacy version configuration objects in production AD systems, and fixing unsuccessful installations of Active Directory and AD-associated applications.
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