Enlarging your remote workforce may have a major impact on IT infrastructure, security, and company workflows. Progent has two decades of experience assisting SMBs to plan, deploy, administer, tune, and troubleshoot IT environments that support a remote workforce. Progent can assist your Scottsdale company to pick the appropriate technologies and follow best practices in creating and operating a safe virtual ecosystem for telecommuters that promotes teamwork and returns maximum business value. Progent can provide support services that go from on demand guidance for helping you past occasional technical bottlenecks to full project management to help you carry out mission-critical initiatives.
Progent can help Scottsdale, Arizona organizations to with any facet of creating a high-functioning work-at-home environment by providing network infrastructure design and configuration services, IP voice expertise, voice/video conferencing support, collaboration platform selection and deployment, cloud connectivity, Call Desk outsourcing, cybersecurity, data protection solutions, and streamlined management.
Voice/Video Conferencing for At-Home Workers
A wide range of voice/video conferencing products from major vendors support online meetings, video conferencing, chat sessions, and screen sharing for both onsite users and teleworkers. Many organizations use a mix of conferencing products to meet the needs of their various partners and customers. Progent can help your organization to manage your existing conferencing ecosystem and enhance the engagement of your at-home employees.
- Skype for Business is Microsoft's popular unified communications platform that enables real-time presence, instant messaging, voice and video calling and conferencing as well as the transparent integration of these functions within Office desktop and Microsoft 365 applications such as PowerPoint, Word, and Excel. Progent can provide the skills of Microsoft-certified specialists who can help your company to deploy and maintain Skype for Business client software to support your at-home workforce. To learn more about Progent's support services for Skype for Business, refer to Skype for Business integration services.
- FaceTime is Apple's multiuser video phone app for iOS and macOS computers and smartphones. FaceTime works on Wi-Fi or cellular Internet connections. Newer editions of FaceTime allow up to 32 simultaneous users for voice/video calls. For details about Progent's support services for FaceTime, visit Progent's FaceTime configuration expertise.
- Webex Meeting Center supports remote conferencing for most desktop or mobile devices. Delivered through Cisco's Webex Cloud, Webex capabilities include sharing specific content or computer screens, presentations that embed rich media including Microsoft PowerPoint and Flash videos, session recording, plus editing and playback for future reference. To learn more about Progent's consulting services for Webex and for additional video conferencing products from Cisco, see Progent's Webex Meeting Center support services.
- Teams is Microsoft's follow-up for Skype for Business. Teams provides a portal for conversations, contacts, and information with capabilities that include voice/video calling, persistent chat, plus data sharing. To learn more about Progent's consulting expertise for Teams and for other Microsoft 365 products, visit Progent's Microsoft Teams consulting services.
- Other Conferencing Platforms supported by Progent include Google Meet, Amazon Chime, Zoom, and Slack. Progent can provide integration and troubleshooting services for these conferencing platforms and
assist your business to tune your network architecture to host them.
Contact Progent for Telecommuter Support Services
To get in touch with Progent about creating and maintaining a productive telecommuter environment for your Scottsdale, Arizona organization, call 1-800-993-9400 or go to Contact Progent.