Enlarging your at-home workforce may have a significant impact on network architecture, security/compliance, and company workflows. Progent has two decades of background assisting businesses of all sizes to plan, deploy, administer, optimize, and troubleshoot IT networks that support work-from-home employees. Progent can help your Tampa organization to select the appropriate tools and follow leading practices in building and operating a secure virtual office solution for telecommuters that promotes collaboration and delivers maximum business value. Progent can provide services ranging from on demand guidance for helping you over occasional technical roadblocks to full project management or co-management to help you successfully complete mission-critical initiatives.

Progent can help Tampa, Florida companies to with any facet of creating a high-performing work-at-home environment by delivering infrastructure configuration services, VoIP PBX expertise, video conferencing integration, collaboration platform customization and training, public cloud integration, Call Desk outsourcing, security and compliance, backup/restore solutions, and centralized management.

Voice/Video Conferencing for Telecommuters
A wide range of voice/video conferencing products from major technology companies enable online discussions, video and voice conferencing, chat, and screen sharing for both onsite workers and telecommuters. Many organizations utilize multiple conferencing products to accommodate their various partners and customers. Progent can assist your organization to manage your existing voice/video conferencing environment and optimize the productivity of your at-home workforce.

  • Skype for Business is Microsoft's leading unified communications platform that supports real-time presence, IM, voice and video conferencing plus the transparent integration of these functions within Office desktop and Microsoft 365 productivity software such as PowerPoint, Word, and Excel. Progent can provide the skills of Microsoft-certified consultants who can help you to configure and maintain Skype for Business clients to support your at-home workforce. To learn more about Progent's support services for Skype for Business, visit Skype for Business integration experts.
  • FaceTime is Apple's multiuser video calling app for compatible iOS, iPadOS, iPod and Mac computers and smartphones. FaceTime works over Wi-Fi or cellular Internet connections. Newer versions of FaceTime allow as many as 32 simultaneous users for voice/video sessions. For details about Progent's support expertise for FaceTime, see Progent's FaceTime configuration expertise.
  • Webex Meeting Center provides remote conferencing for virtually all desktop or mobile devices. Offered via Cisco's Webex Cloud, Webex capabilities include sharing granular content or screens, presentations that incorporate rich media including Microsoft PowerPoint, session capture, plus editing and playback for future reference and training. For details about Progent's support services for Cisco Webex as well as for other video conferencing products from Cisco, see Progent's Webex Meeting Center support services.
  • Teams is Microsoft's follow-up for Skype for Business. Teams provides a portal for conversations, contacts, and content with capabilities such as video calling, threaded chat, plus data sharing. For details about Progent's consulting services for Teams and for other Microsoft 365 apps, visit Progent's Microsoft Teams consulting services.
  • Additional Voice/Video Conferencing Apps supported by Progent's conferencing experts include Google Meet, Amazon Chime, Zoom, and Slack. Progent can provide configuration and troubleshooting services for these conferencing platforms and help your business to optimize your WAN infrastructure to host them.

Contact Progent for Telecommuter Support Services
To get in touch with Progent about building and maintaining an efficient telecommuter environment for your Tampa, Florida company, call 1-800-993-9400 or visit Contact Progent.



An index of content::

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