Tampa Teleworkers Integration Support
Conferencing Systems Consulting
Enlarging your telecommuter workforce may have a significant impact on network infrastructure, security/compliance, and company workflows. Progent has two decades of background assisting businesses of all sizes to plan, configure, administer, tune, and debug IT environments that support work-from-home employees. Progent can assist your Tampa organization to select the right tools and adhere to best practices in creating and operating a safe virtual office ecosystem for telecommuters that promotes collaboration and returns maximum business value. Progent offers support services ranging from as-needed expertise for helping you past occasional technical bottlenecks to comprehensive project management or co-management to help you carry out mission-critical tasks.
Progent can help Tampa, Florida businesses to with any facet of creating a high-functioning telecommuting ecosystem by providing infrastructure design and configuration services, IP voice expertise, voice/video conferencing integration, collaboration platform customization and training, public cloud integration, Call Desk services, cybersecurity, data protection solutions, and centralized management.
Video Conferencing for an At-Home Workforce
A broad range of video conferencing products from leading technology companies enable online discussions, video and voice conferencing, chat, and content sharing for both onsite users and at-home workers. Many organizations use a mix of conferencing products to accommodate their different partners and customers. Progent can assist your organization to maintain your existing conferencing environment and optimize the productivity of your remote workforce.
- Skype for Business is Microsoft's leading communications product that enables presence, instant messaging, voice and video calling and conferencing as well as the transparent integration of these capabilities within Office desktop and Microsoft 365 productivity software including PowerPoint, Word, Excel and Outlook. Progent offers the expertise of Microsoft-certified consultants who can assist you to deploy and manage Skype for Business clients to accommodate your at-home workforce. To learn more about Progent's consulting expertise for Skype for Business, refer to Skype for Business integration services.
- FaceTime is Apple's multiuser video calling app for compatible iOS, iPadOS, iPod and Mac computers and smartphones. FaceTime runs on Wi-Fi or cellular Internet connections. Current versions of FaceTime allow up to 32 concurrent users for video sessions. For details about Progent's consulting services for FaceTime, see Progent's FaceTime configuration expertise.
- Webex Meeting Center provides remote conferencing for virtually all desktop or mobile devices. Delivered via Cisco's Webex Cloud, Webex capabilities include sharing discrete content or screens, presentations that embed rich media including Microsoft PowerPoint and Flash videos, network-based capture, plus revision and playback for future reference and training. To learn more about Progent's consulting expertise for Webex and for other video conferencing solutions from Cisco, visit Progent's Webex Meeting Center support services.
- Teams is Microsoft's follow-up for Skype for Business. Teams provides a hub for conferencing, contacts, and content with capabilities such as voice/video calling, threaded chat, plus data sharing. For details about Progent's consulting services for Microsoft Teams and for additional Microsoft 365 products, refer to Progent's Microsoft Teams consulting services.
- Other Conferencing Apps supported by Progent include Google Meet, Amazon Chime, Zoom, and Slack. Progent can deliver integration and troubleshooting expertise for these conferencing platforms and assist your business to optimize your network infrastructure to host them.
Contact Progent for At-Home Worker Support Services
To get in touch with Progent about building and maintaining an efficient work-from-home solution for your Tampa, Florida organization, call
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Emergency Online Support Microsoft Windows Server 2012R2
Windows Server 2012 R2 Storage Spaces Consultant Services
Progent's Microsoft-certified professionals can assist you to assess the benefits of Windows Server 2012 R2 for your organization, develop test environments and migration strategies, optimize your infrastructure for local, multi-site, private or public cloud-based, and hybrid environments, educate your IT management staff, develop a corporate-wide security plan, automate network management, help with creating applications, and generate and validate a DR/BC plan.
Windows 2008 Active Directory Technology Consulting
Microsoft Active Directory Consultants
Microsoft Windows Active Directory requires significant field experience to integrate optimally across an enterprise. Progent’s Microsoft Premier engineers are experienced in planning, integrating, and troubleshooting complex Microsoft Enterprise Active Directory projects. Progent’s fields of proven competence with Windows Active Directory include replication issues, multi-domain partition configurations, repair of corrupted Active Directory objects, cleaning up residual legacy software configuration objects in production AD environments, and fixing failed configurations of Active Directory and Active Directory-associated programs.
ISA Server Consultant
Support Outsourcing ISA 2004
Progent's Microsoft-certified Forefront TMG and ISA Server 2006 consultants can help you to plan, deploy, and manage an implementation of Forefront Threat Management Server or Internet Security and Acceleration Server 2006 on your network that provides the firewall security, performance and manageability that your business needs.
Network Security Scan Consult
Information Risk Evaluation Professional
Progent offers small businesses a pair of specially designed security inventory packages that provide, for a set price, remotely managed scans of your security profile which are evaluated by expert information security engineers who assess the data collected by the scan, deliver unbiased evaluations of your current security vulnerability, and make recommendations for remediation. Progent has developed two non-overlapping security evaluation scanning packages for external and internal security scanning that are priced to meet the budgetary realities of small businesses while delivering enterprise-class evaluations of your IT network's vulnerability to assault.
Cisco and Microsoft Remote Office Computer Consultant
Sales Office Online Troubleshooting
Years of experience delivering Microsoft expertise and Cisco technology consulting has enabled Progent to develop a unique capability for supporting branch offices that require network help with the responsiveness associated with with small companies but which offers professional client interaction, complete documentation, and adherence to corporate IT protocols. If your corporation has a branch office located anywhere in or any region covered by Progent's consultants, Progent can provide a broad array of on-premises and off-site network support services and network design assistance.
Expert Microsoft Certified SharePoint Web Parts Professional
After Hours SharePoint Server 2010 Information Technology Consulting
Progent's Microsoft engineers can provide affordable online technical support and development services to assist your business to plan, deploy, manage, and maintain Microsoft SharePoint 2010 installations that can feature web sites that can function as intranets, extranets, document management tools, wikis, data marts, business analytics, enterprise search, workflows, and other tools to support and improve information sharing. Progent can help you combine SharePoint 2010 with Microsoft SQL Server and with other databases as well as with Microsoft's familiar office productivity applications including Excel, Word, Outlook, and Visio. Progent can assist you to upgrade from previous versions of SharePoint or move a multi-vendor mix of web applications into a unified and easy-to-manage SharePoint 2010 environment.
Cisco Firepower Firewalls Onsite Technical Support
Cisco Firepower 2000 Series Firewalls Support and Help
The new ASA 5500-X Family of firewalls with Firepower Services offer substantially more performance than Cisco's previous PIX and ASA 5500 firewalls and have superseded the ASA 5500 and PIX 500 firewalls for new installations. Progent's Cisco-premier CCIE network consultants can assist you to manage your current PIX or Cisco ASA 5500 security appliances or migrate efficiently to Cisco ASA 5500-X firewalls with Firepower Services. Progent can also assist your organization to plan, deploy, tune, manage and troubleshoot firewall solutions built around Cisco ASA 5500-X firewalls with Firepower Services.
School Wireless Example Application
Example Application Wireless
Progent delivered a wireless networking environment that enabled a school to improve productivity and eliminate the ongoing expense of a dedicated wireline connection. Progent recommended a Proxim Tsunami high-speed wireless bridge. The economical building-to-building Proxim bridge is designed for interfacing separate locations as far as 2.5 miles apart and can extend to even greater ranges. This wireless solution offered better bandwidth and reliability than simply amplifying the 802.11b wireless connection, and because it uses the 5.8Ghz spectrum it offered immunity to local interference.
Technology Consultant Intune Mobile Device Management
Emergency SCCM Software Security Consultant
Progent's Microsoft-certified consultants can help you to streamline desktop PC update and patch deployment by providing expertise with administration tools such as Configuration Manager, Systems Management Server 2003, and Windows Server Update Services (WSUS).
Exchange 2003 to Exchange 2010 Upgrade Professionals
Expert Microsoft Certified Exchange Server Migration Engineers
Progent's Microsoft-certified engineers can provide affordable remote and on-premises support to implement your upgrade to Exchange 2010, generate comprehensive documentation of your new messaging environment, educate your IT team and users to get them ramped up rapidly on Exchange 2010, and provide ongoing administrative services and engineering support. Progent can also assist you to migrate from Exchange 2010 to Exchange Server 2013 or Exchange Server 2016.
Small Business WAP500 AP Consulting
Small Business 100 Access Point Online Support Services
Progent's Cisco-certified Wi-Fi integration experts can help you to deploy, manage, and troubleshoot Cisco Small Business 100/300/500 Wi-Fi APs.
24-7 SonicWall TZ500 Firewall Security Audit Services
SonicWall NSA 9650 Firewall Security Contractor
Progent's certified SonicWall firewall consultants can show you how to integrate, maintain, and update SonicWall firewall devices including the current SonicWall TZ and NSa Series of firewalls and the older SonicWall PRO 1260 Secure Switch products. Progent's CISSP and GIAC-certified network security consultants can show you how to incorporate SonicWall security gateways into a complete network protection plan and build protection into your business operations.
24/7 Online Consulting Office 365 AD FS
Office 365 Gmail migration On-site Support
Microsoft has made a strong effort to enable seamless hybrid networks that combine Office 365 and on-premises Exchange deployments. This permits you to have certain Exchange mailboxes hosted on your corporate datacenter and other mailboxes resident on Office 365. Progent's certified Exchange consultants can help your organization with any facet of designing, implementing and debugging your hybrid Exchange network. Progent's Exchange consultants can provide as-needed support to help you through stubborn technical bottlenecks and also can provide extensive project management outsourcing or co-sourcing to ensure your hybrid Office 365/Exchange solution is successfully completed on schedule and on budget.
Specialists NetApp MetroCluster Switchover
MetroCluster Management Consultancy
NetApp MetroCluster is a disaster recovery platform that combines failover storage clustering with continual replication to provide rapid, zero data loss disaster recovery (DR) between sites located up to 185 miles apart. Progent's roster of seasoned IT consultants can assist you to design, configure, administer, upgrade, test and troubleshoot a disaster recovery system built around NetApp MetroCluster. Progent can help you to select an architecture for your MetroCluster deployment that meets your functional needs and budget. Progent can make sure you adhere to best practices for configuring your MetroCluster environment by delivering guidance with procedures such as assigning disk pools and shelf IDs, determining aggregate layout, provisioning FlexVol volumes, setting up Data ONTAP configuration replication service, provisioning switches, implementing a tiebreaker mechanism, setting up a configuration replication network between your peered clusters, and verifying your DR solution to verify adherence with industry standards and regulatory mandates.
Cisco VoIP Phones and Unified CM Consultant
Online Support Services Cisco VoIP Phones and CUCM
Progent's Cisco VoIP phone and video IP phone consultants can help you to integrate, maintain, and debug Cisco IP phones, desktop video IP phones and wireless IP handsets. Progent can provide support for all models of Cisco's IP phones from discontinued Voice over IP devices to the newest media phones. Progent's IP telephony experts can also help you to integrate your VoIP phones and video IP phones with Cisco Unified Communications Manager, originally named CallManager, or with Unified CM Express to build a modern IP-PBX environment for unified messaging and company-wide collaboration. Progent can also help you to configure Cisco Unified CM apps such as Cisco Unified Communications Manager IM and Presence Jabber, Unity Express (CUE) for voicemail, Cisco Unified Mobility for Single Number Reach, and Cisco Contact Center Express (Unified CCX or CCX) for creating an advanced customer contact solution. Progent's consultants can provide support with all aspects of Cisco IP Phone integration including designing dial plans, setting up SIP gateways, installing ISR routers with CUBE internetworking capability, and creating UCS server clustering and Cisco Survivable Remote Site Telephony systems for high availability.
Information Risk Assessment Specialist
External Network Security Inventory Engineer
Progent offers two ultra-affordable service bundles intended to allow small companies to get an independent security assessment from a certified security consultant. With Progent's External Network Security Inventory Scan, a security engineer runs an extensive examination of your IT infrastructure from beyond your firewalled perimeter to determine possible risks in the security posture you expose to the outside world. With Progent's Internal Security Inventory Scan, a certified security professional executes a system scan from an authorized computer inside your company firewall to uncover your exposure to internal assaults. The two security inventory packages are configured and executed from a protected remote location.
Remote Access Support Services
Consultant Cisco Virtual Private Network
Cisco's network security and offsite connection products for small organizations provide a complete line of manageable security products to help protect your local and remote information system. Cisco's VPN line features switches, firewalls, intrusion detection devices and Virtual Private Network concentrators. Progent's professional consulting staff includes experienced engineers with Cisco's CCIE and CCNP certifications who can help your business to evaluate Cisco Virtual Private Network, Cisco RADIUS Security, Cisco Aironet and Meraki wireless APs, and additional Cisco security technologies that align most closely with your company goals.
Company-wide Standards for Best Practices Server Consulting
Problem Escalation Through Teamwork Small Business Network Consultants
Progent’s team of Microsoft and Cisco Premier Certified experts average longer than ten years of real-world industry background, at the forefront of network service, performing a wide range of technical projects for a large mix of customers. Each Progent consultant shares a proven set of personal best practices that are combined into shared best practices standards that Progent teaches its support team. This ensures that you get not just expert technical capability, but also a consultant with proven methods for using computer knowledge to resolve real-world network problems rapidly.
Professionals ProSight Virtual Hosting
Consultancy Virtual Machine Hosting
Progent's ProSight Virtual hosting services provide small businesses a variety of benefits including reduced capital costs, reductions in operational costs, improved management focus, world-class protection, greater fault tolerance, and business continuity.
Project Pilots Consulting Services
Urgent Project Design Technology Professional
For enterprise project management support, Progent offers access to senior information technology professionals with years of experience in technology management, program development, and business process engineering for organizations from Big 4 firms to dot-com startups to state government agencies. These proven IT managers can provide project management expertise to assist enterprise clients adhere to leading practices to ensure that development or deployment projects are completed on time and within budget.
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