Expanding your telecommuter workforce may have a significant effect on network infrastructure, security/compliance, and company workflows. Progent has two decades of background helping small and mid-size businesses to plan, deploy, manage, tune, and debug IT environments that incorporate a remote workforce. Progent can help your The Woodlands organization to select the right technologies and follow leading practices in building and operating a secure virtual office solution for telecommuters that promotes teamwork and returns top business value. Progent can provide services ranging from as-needed guidance for helping you past occasional IT bottlenecks to comprehensive project management or co-management to help you carry out mission-critical tasks.

Progent's consultants can help The Woodlands, Texas companies to succeed with any aspect of creating a high-performing work-from-home ecosystem by providing network infrastructure configuration services, VoIP PBX troubleshooting, voice/video conferencing integration, collaboration platform selection and deployment, public cloud integration, Help Desk outsourcing, endpoint security, data protection solutions, and unified management.

Video Conferencing for Telecommuters
A wide range of voice/video conferencing products from major vendors support online meetings, video conferencing, chat sessions, and content sharing for both onsite users and telecommuters. Many companies utilize a mix of conferencing products to meet the needs of their different partners and customers. Progent's communications experts can help you to manage your existing voice/video conferencing ecosystem and enhance the engagement of your at-home employees.

  • Skype for Business is Microsoft's popular unified communications product that supports presence, IM, audio and video conferencing plus the seamless integration of these functions within Office desktop and Microsoft 365 applications including PowerPoint, Word, and Excel. Progent can provide the expertise of Microsoft-certified consultants who can help your company to deploy and maintain Skype for Business clients to accommodate your remote employees. For details about Progent's consulting services for Skype for Business, visit Skype for Business integration experts.
  • FaceTime is Apple's group video calling platform for iOS and Mac devices. FaceTime runs on Wi-Fi or cellular Internet connections. Newer versions of FaceTime allow as many as 32 simultaneous users for video calls. To learn more about Progent's consulting expertise for Apple FaceTime, visit Progent's FaceTime configuration expertise.
  • Webex Meeting Center provides remote conferencing for most desktop or mobile devices. Delivered through Cisco's Webex Cloud platform, Webex services include sharing specific content or screens, presentations that embed rich media such as Microsoft PowerPoint and Flash videos, session recording, plus editing and playback for future reference. For details about Progent's consulting expertise for Cisco Webex and for additional video conferencing solutions from Cisco, refer to Progent's Webex Meeting Center support services.
  • Teams is Microsoft's next-generation replacement for Skype for Business. Teams acts as a hub for conversations, contacts, and content with capabilities such as voice/video calling, persistent threaded chat, plus file sharing. To learn more about Progent's consulting services for Microsoft Teams and for additional Office 365 products, visit Progent's Microsoft Teams consulting services.
  • Additional Conferencing Platforms supported by Progent include Google Meet, Amazon Chime, Zoom, and Slack. Progent can deliver integration and troubleshooting services for these products and help you to tune your network architecture to run them.

Contact Progent for Remote Workforce Expertise
To contact Progent about creating and maintaining an efficient work-from-home solution for your The Woodlands, Texas company, call 1-800-993-9400 or visit Contact Progent.

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  • SharePoint Foundation Support
    SharePoint Server 2010 Remote Support Services

    Progent's Microsoft-certified engineers can provide cost-effective online support and programming services to assist you to plan, implement, administer, and maintain SharePoint 2010 installations that can include web sites that can function as portals, extranets, document and media management tools, wikis, data warehouses, business information systems, enterprise search engines, Visio-driven workflows, and other tools to promote and enhance information sharing. Progent can help you combine SharePoint 2010 with MS SQL Server and with third-party data sources and with Microsoft's familiar desktop applications like Office Excel, Word, Outlook, and Project. Progent can assist you to migrate from previous releases of SharePoint or adapt a mix of web applications into a consolidated and easy-to-manage SharePoint 2010 solution.

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  • Consultant Herakles/QTS Test Lab
    Consulting Services System Testing

    The Progent Test and Training Lab at the QTS Data Center can be used for testing mission-critical applications, creating cost-effective migration procedures, assessing and tuning performance, designing or verifying disaster recovery strategies, resolving compatibility problems, and building training environments for the latest products and technologies. For Progent customers without adequate in-house resources to configure proper pilot systems, the lab cuts capital outlay and engineering risk and helps keep critical IT projects on schedule.

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  • ProSight Remote Server Monitoring Network Consultants
    On-site Technical Support Remote Server Management

    ProSight LAN Watch is Progentís server and desktop monitoring managed service that incorporates advanced remote monitoring and management (RMM) techniques to keep your network running efficiently by tracking the health of vital assets that power your IT network. When ProSight LAN Watch uncovers a problem, an alarm is sent immediately to your designated IT management personnel and your assigned Progent consultant so all looming problems can be resolved before they have a chance to disrupt productivity.

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  • Project Requirements Definition Consulting Services
    Award Winning Project Planning Engineers

    For advanced project management assistance, Progent can provide access to senior information technology experts with years of background in technology management, program development, and business process engineering for organizations ranging from Big 4 firms to dot-com startups to state government agencies. These proven IT managers can provide project management skills to assist enterprise customers follow best practices to make sure major projects are completed on schedule and within budget.

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  • Top Azure and Dynamics GP Development
    Top Quality Azure integration Engineers

    Progent's consultants can help you with any stage of Microsoft Azure migration including requirements analysis, readiness evaluation, system design, pilot testing, implementation, centralized administration, performance optimization, license controls, disaster recovery strategies, security policy enforcement, and compliance assessment. Progent can assist your IT staff to configure and debug firewalls and VPN connections so your clients can securely connect to Azure-based services, and Progent's Microsoft-certified consulting experts can assist you set up critical Microsoft platforms to run in Azure including Microsoft Windows Server, Exchange Server, SQL Server and SharePoint. Progent can also assist your organization to create a hybrid cloud environment that seamlessly integrates physical datacenters with Azure-based services.

  • Windows Server 2008 DirectAccess IT Consultant Microsoft Windows Server 2008 R2 Professionals

  • Security Penetration Testing Network Security Auditing
    Cybersecurity Pen Testing Network Security Audit

    Stealth intrusion checking is an important component of any overall network security plan. Progentís security experts can perform extensive penetration checks without the awareness of your organization's internal IT resources. Stealth penetration testing uncovers whether current security defense tools such as intrusion detection warnings and event log monitoring are correctly set up and actively observed.

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  • Microsoft Midsize Business Outsourcing Technology
    Mid-size Business Small Business IT Outsourcing Group

    Progent provides network services for mid-size businesses who have 100 to 250 network clients. The mid-size business or work group has typically been an underserved part of the market for network consulting services. The overhead and support delivery practices of large third-party support organizations make them too expensive for the ordinary mid-size business or small medium business (SMB), which usually has a modest information technology budget with which to maintain an IT network whose advanced technology and capability are often comparable to the information systems of far bigger companies. Progent's service delivery model, which takes great advantage of remote support, virtual network technology and proactive network monitoring, significantly reduces the network support expenses of a small-medium business while offering the mid-size organization with enterprise-level support from professional, IT experts with background in a wide range of midsized business technologies. If your mid-sized company or small business is looking for the quality of IT support needed by a mid-size office without budgeting enterprise prices, contact Progent.

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  • SCCM Asset Management Support Services
    SCCM Primary Site On-site Support

    Configuration Manager automates application and device provisioning across multiple sites, simplifies compliance settings management, inventories network assets, guards against company data leakage, provides network health monitoring, allows safe end-user self service, and delivers a single point of control for managing mixed-OS networks running on-prem, cloud, or hybrid deployment topologies. Progent's Microsoft-certified SCCM consulting team and Azure cloud integration specialists can help businesses of any size with any facet of designing, implementing, using and troubleshooting a SCCM deployment for on-premises, cloud-based, or hybrid networks.

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