Enlarging your at-home workforce may have a major effect on IT infrastructure, cybersecurity, and company workflows. Progent has two decades of background assisting small and mid-size businesses to design, deploy, administer, optimize, and troubleshoot IT networks that support at-home workers. Progent can assist your The Woodlands company to pick the appropriate tools and follow leading practices in creating and operating a safe virtual ecosystem for telecommuters that facilitates teamwork and returns top value. Progent can provide support services that go from as-needed guidance for getting you over occasional technical roadblocks to full project management or co-management to help you carry out business-critical initiatives.

Progent's consultants can assist The Woodlands, Texas companies to with any facet of creating a high-functioning work-at-home environment by providing network infrastructure configuration services, IP voice troubleshooting, video conferencing integration, collaboration platform selection and deployment, public cloud connectivity, Call Desk outsourcing, security monitoring, data protection solutions, and streamlined management.

Voice/Video Conferencing for Telecommuters
A wide selection of voice/video conferencing products from leading vendors enable virtual meetings, video and voice conferencing, chat sessions, and content sharing for both onsite workers and at-home workers. Many organizations utilize a mix of products to accommodate their various partners and customers. Progent's communications experts can assist your organization to maintain your current voice/video conferencing environment and enhance the engagement of your at-home employees.

  • Skype for Business is Microsoft's popular communications platform that enables presence, IM, audio and video calling and conferencing as well as the transparent integration of these capabilities within Office desktop and Microsoft 365 productivity software such as PowerPoint, Word, Excel and Outlook. Progent can provide the expertise of Microsoft-certified consultants who can help you to deploy and maintain Skype for Business clients to accommodate your remote workforce. For details about Progent's consulting services for Skype for Business, visit Skype for Business integration experts.
  • FaceTime is Apple's multiuser video calling platform for compatible iOS and Mac computers and smartphones. FaceTime runs on Wi-Fi or cellular Internet connections. Later versions of FaceTime support as many as 32 simultaneous users for video calls. For details about Progent's consulting expertise for FaceTime, see Progent's FaceTime configuration expertise.
  • Webex Meeting Center provides online conferencing for most computing devices. Delivered via Cisco's Webex Cloud platform, Webex capabilities include sharing specific content or screens, presentations that incorporate rich media such as Microsoft PowerPoint and Flash videos, session recording, plus editing and playback for future reference. To learn more about Progent's consulting services for Cisco Webex and for other IP video products from Cisco, refer to Progent's Webex Meeting Center support services.
  • Teams is Microsoft's follow-up for Skype for Business. Teams acts as a portal for conversations, contacts, and content with features that include IP voice and video conferencing, threaded chat, plus file sharing. To learn more about Progent's consulting expertise for Microsoft Teams as well as for additional Microsoft 365 apps, see Progent's Microsoft Teams consulting services.
  • Additional Voice/Video Conferencing Platforms supported by Progent include Google Meet, Amazon Chime, Zoom, and Slack. Progent can provide configuration and debugging services for these conferencing platforms and assist you to tune your network architecture to host them.

Contact Progent for Remote Workforce Support Services
To get in touch with Progent about building and managing a productive telecommuter solution for your The Woodlands, Texas business, call 1-800-993-9400 or go to Contact Progent.

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