Expanding your remote workforce can have a significant effect on network infrastructure, security, and corporate processes. Progent has two decades of experience assisting SMBs to design, configure, manage, optimize, and debug IT environments that support at-home workers. Progent can help your The Woodlands organization to select the appropriate tools and adhere to leading practices in creating and operating a secure virtual office ecosystem for teleworkers that facilitates teamwork and delivers top business value. Progent can provide services ranging from on demand expertise for helping you over occasional IT bottlenecks to full project management or co-management to help you carry out business-critical initiatives.

Progent's consultants can assist The Woodlands, Texas organizations to with any aspect of building a high-functioning work-from-home ecosystem by providing network infrastructure design and configuration services, IP voice troubleshooting, video conferencing support, collaboration platform customization and training, public cloud connectivity, helpdesk outsourcing, security monitoring, backup/restore solutions, and streamlined management.

Voice/Video Conferencing for Remote Workers
A broad range of video conferencing products from leading technology companies enable virtual meetings, video conferencing, chat, and content sharing for both onsite users and telecommuters. Many organizations use multiple conferencing products to meet the needs of their different partners and customers. Progent can help your organization to manage your current voice/video conferencing ecosystem and enhance the experience of your remote employees.

  • Skype for Business is Microsoft's popular unified communications product that enables presence, IM, voice and video conferencing plus the seamless integration of these functions within Office desktop and Microsoft 365 productivity software such as PowerPoint, Word, Excel and Outlook. Progent can provide the skills of Microsoft-certified specialists who can help you to set up and maintain Skype for Business client software to support your at-home workforce. To learn more about Progent's support expertise for Skype for Business, visit Skype for Business consulting experts.
  • FaceTime is Apple's group video phone platform for iOS and Mac devices. FaceTime works over Wi-Fi or cellular Internet connections. Later editions of FaceTime support up to 32 simultaneous users for voice/video calls. To learn more about Progent's support services for Apple FaceTime, visit Progent's FaceTime configuration expertise.
  • Webex Meeting Center supports online conferencing for most desktop or mobile devices. Offered via Cisco's Webex Cloud, Webex services include sharing discrete content or computer screens, presentations that incorporate rich media including Microsoft PowerPoint, network-based recording, plus editing and playback for future reference. To learn more about Progent's support expertise for Cisco Webex as well as for other IP video products from Cisco, see Progent's Webex Meeting Center support services.
  • Teams is Microsoft's next-generation replacement for Skype for Business. Teams provides a portal for conferencing, contacts, and information with capabilities such as video calling, persistent threaded chat, plus file sharing. For details about Progent's support expertise for Microsoft Teams and for additional Microsoft 365 apps, see Progent's Microsoft Teams consulting services.
  • Other Conferencing Platforms supported by Progent's conferencing experts include Google Meet, Amazon Chime, Zoom, and Slack. Progent can deliver integration and debugging services for these products and help you to optimize your WAN architecture to host them.

Contact Progent for Remote Workforce Expertise
To get in touch with Progent about building and maintaining an efficient telecommuter solution for your The Woodlands, Texas company, call 1-800-993-9400 or go to Contact Progent.

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