Enlarging your telecommuter workforce can have a major effect on IT architecture, security, and company culture. Progent has two decades of background assisting businesses of all sizes to plan, configure, manage, tune, and debug IT networks that incorporate work-from-home employees. Progent can assist your Tucson company to select the appropriate tools and adhere to best practices in building and operating a safe virtual ecosystem for telecommuters that promotes teamwork and delivers top business value. Progent offers services that go from as-needed expertise for helping you over challenging IT roadblocks to full project management or co-management to help you successfully complete mission-critical tasks.

Progent can assist Tucson, Arizona businesses to succeed with any aspect of creating a high-functioning telecommuting environment by delivering infrastructure configuration services, VoIP PBX troubleshooting, video conferencing integration, collaboration platform customization and training, public cloud connectivity, helpdesk augmentation, endpoint security, data protection solutions, and streamlined management.

Video Conferencing for At-Home Workers
A wide selection of voice/video conferencing platforms from major vendors enable virtual discussions, video conferencing, chat, and screen sharing for both onsite workers and at-home workers. Many organizations utilize a mix of conferencing products to accommodate their different partners and customers. Progent's communications experts can assist you to maintain your current voice/video conferencing ecosystem and enhance the productivity of your remote employees.

  • Skype for Business is Microsoft's leading unified communications platform that supports presence, IM, voice and video calling and conferencing plus the transparent integration of these functions within Office desktop and Microsoft 365 applications including PowerPoint, Word, Excel and Outlook. Progent can provide the skills of Microsoft-certified consultants who can help you to configure and maintain Skype for Business client software to accommodate your remote employees. For details about Progent's support services for Skype for Business, visit Skype for Business integration experts.
  • FaceTime is Apple's multiuser video calling app for iOS, iPadOS, iPod and Mac devices. FaceTime runs on Wi-Fi or cellular Internet connections. Later editions of FaceTime support up to 32 simultaneous users for video sessions. To learn more about Progent's support services for Apple FaceTime, refer to Progent's FaceTime configuration expertise.
  • Webex Meeting Center provides online conferencing for virtually all computing devices. Delivered via Cisco's Webex Cloud platform, Webex capabilities include sharing discrete content or computer screens, presentations that embed rich media including Microsoft PowerPoint and Flash videos, session capture, plus revision and playback for training. To learn more about Progent's consulting services for Webex as well as for additional video conferencing solutions from Cisco, refer to Progent's Webex Meeting Center support services.
  • Teams is Microsoft's next-generation replacement for Skype for Business. Teams provides a portal for conversations, contacts, and content with features that include IP voice and video conferencing, threaded chat, plus data sharing. For details about Progent's consulting services for Microsoft Teams as well as for additional Microsoft 365 products, visit Progent's Microsoft Teams consulting services.
  • Additional Voice/Video Conferencing Platforms supported by Progent include Google Meet, Amazon Chime, Zoom, and Slack. Progent can provide integration and troubleshooting services for these products and assist your business to tune your WAN architecture to host them.

Contact Progent for Remote Workforce Expertise
To get in touch with Progent about creating and managing a productive work-from-home solution for your Tucson, Arizona organization, phone 1-800-993-9400 or visit Contact Progent.



An index of content::

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    Progent's remote access and smartphone synchronization specialists can assist you to plan and configure connectivity solutions for off-site desktops, notebooks, and wireless handhelds so they integrate seamlessly with your information network, enabling your business to improve the productivity of your off-site workers.

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  • Microsoft Certified Specialist Windows and UNIX
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    If you are developing UNIX or Linux software on a network that has Windows-based servers, PCs, and office applications, Progent can provide full-service information technology outsourcing that frees you to focus on your area of high-value know-how without the continual hassle of maintaining your company information system. Through the use of smart network monitoring and by providing remote and on-site assistance when your business needs it, Progent represents an affordable alternative for maintaining an IT system that features excellent reliability, security, and efficiency. Progent's developer support offerings feature comprehensive information technology outsourcing, virtual infrastructure, remote and on-site support and repair, 24x7 monitoring services, and Help Desk outsourcing.

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    Progent's experts offer Apple macOS and OS X users a variety of services including workstation support, Apple macOS and OS X consulting, Apple Mac integration with Windows networks, Entourage and email help, network protection services, and one-on-one training. Progent can help businesses to upgrade to macOS from OS X or earlier editions of Apple OS X and Progent can provide help with macOS and Mac OS X applications. Progent's specialists in Apple technology can also assist you with iPhone support and Apple iPad management, or moving to iCloud. For computer environments built solely on macOS or OS X or for systems incorporating a combination of Mac, Linux and Windows powered servers and desktops, Progent's Apple, Cisco, and Microsoft consultants have the experience and depth to handle the complexity of planning, configuring and maintaining a network environment that is reliable, secure, efficient and aligned with your company's objectives.

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  • Unified CM clustering Professionals VoIP Infrastructure Solution for SIP Online Consulting
  • Virtual Server Technology Consultancy Server Management Technology Professional
  • Windows 2000 Network Consultants Online Technical Support Windows 2000 Server
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