Enlarging your remote workforce can have a significant effect on IT infrastructure, security/compliance, and corporate workflows. Progent has two decades of background assisting SMBs to design, configure, manage, tune, and debug IT networks that incorporate a remote workforce. Progent can help your Tucson organization to select the right tools and follow best practices in building and operating a secure virtual office ecosystem for telecommuters that promotes teamwork and returns top business value. Progent can provide services ranging from as-needed expertise for getting you over challenging IT bottlenecks to full project management to help you carry out business-critical tasks.

Progent's consultants can help Tucson, Arizona companies to with any aspect of creating a high-functioning work-at-home ecosystem by delivering network infrastructure configuration services, VoIP PBX expertise, voice/video conferencing integration, collaboration platform selection and deployment, public cloud connectivity, helpdesk outsourcing, security monitoring, backup/restore solutions, and centralized management.

Video Conferencing for Telecommuters
A wide selection of voice/video conferencing platforms from leading vendors enable virtual discussions, video and voice conferencing, chat, and screen/content sharing for both local users and teleworkers. Many organizations utilize multiple products to accommodate their various partners and clients. Progent can assist your organization to manage your existing conferencing ecosystem and optimize the experience of your at-home employees.

  • Skype for Business is Microsoft's leading communications product that enables real-time presence, instant messaging, audio and video calling and conferencing plus the transparent integration of these functions within Office desktop and Microsoft 365 productivity software such as PowerPoint, Word, and Excel. Progent offers the expertise of Microsoft-certified specialists who can help you to set up and manage Skype for Business client software to accommodate your remote workforce. For details about Progent's consulting expertise for Skype for Business, visit Skype for Business integration experts.
  • FaceTime is Apple's group video phone app for iOS, iPadOS, iPod and Mac computers and smartphones. FaceTime runs on Wi-Fi or cellular Internet connections. Newer versions of FaceTime allow as many as 32 concurrent users for video calls. For details about Progent's support expertise for Apple FaceTime, see Progent's FaceTime configuration expertise.
  • Webex Meeting Center provides remote conferencing for most desktop or mobile devices. Delivered via Cisco's Webex Cloud platform, Webex services include sharing discrete content or screens, presentations that embed rich media such as Microsoft PowerPoint and Flash videos, session capture, plus editing and playback for future reference and training. To learn more about Progent's support services for Cisco Webex and for additional video conferencing products from Cisco, refer to Progent's Webex Meeting Center support services.
  • Teams is Microsoft's next-generation replacement for Skype for Business. Teams acts as a hub for conversations, contacts, and content with capabilities such as video calling, persistent threaded chat, plus file sharing. To learn more about Progent's support services for Teams as well as for additional Microsoft 365 apps, visit Progent's Microsoft Teams consulting services.
  • Other Conferencing Platforms supported by Progent include Google Meet, Amazon Chime, Zoom, and Slack. Progent can deliver configuration and troubleshooting expertise for these conferencing platforms and help your business to optimize your network architecture to host them.

Contact Progent for At-Home Worker Support Services
To contact Progent about creating and managing an efficient work-from-home solution for your Tucson, Arizona company, call 1-800-993-9400 or visit Contact Progent.



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