Tucson At Home Workforce Connectivity Support
Video Conferencing Technology Consultants
Enlarging your at-home workforce can have a significant effect on IT infrastructure, cybersecurity, and corporate processes. Progent has two decades of experience assisting small and mid-size businesses to design, deploy, manage, tune, and debug IT networks that incorporate work-from-home employees. Progent can help your Tucson company to pick the appropriate tools and adhere to leading practices in creating and maintaining a safe virtual office solution for telecommuters that facilitates teamwork and returns maximum value. Progent can provide services ranging from as-needed expertise for getting you over challenging technical bottlenecks to comprehensive project management or co-management to help you successfully complete business-critical tasks.
Progent's consultants can assist Tucson, Arizona businesses to with any facet of building a high-functioning work-at-home ecosystem by delivering network infrastructure design and configuration services, IP voice troubleshooting, video conferencing support, collaboration platform customization and training, public cloud integration, helpdesk augmentation, security monitoring, backup/restore solutions, and centralized management.
Video Conferencing for Telecommuters
A broad selection of video conferencing products from leading technology companies enable online meetings, video conferencing, chat sessions, and screen/content sharing for both onsite users and at-home workers. Many companies use a mix of conferencing products to meet the needs of their various partners and clients. Progent can assist you to maintain your existing conferencing ecosystem and optimize the engagement of your remote employees.
- Skype for Business is Microsoft's popular unified communications platform that enables presence, instant messaging, audio and video calling and conferencing plus the transparent integration of these functions within Office desktop and Microsoft 365 productivity software such as PowerPoint, Word, and Excel. Progent offers the expertise of Microsoft-certified consultants who can help your company to set up and maintain Skype for Business clients to support your at-home workforce. For details about Progent's support services for Skype for Business, visit Skype for Business consulting services.
- FaceTime is Apple's multiuser video phone app for iOS, iPadOS, iPod and macOS computers and smartphones. FaceTime works over Wi-Fi or cellular Internet connections. Newer editions of FaceTime allow up to 32 concurrent users for video sessions. To learn more about Progent's consulting services for Apple FaceTime, see Progent's FaceTime configuration expertise.
- Webex Meeting Center provides remote conferencing for most computing devices. Delivered via Cisco's Webex Cloud platform, Webex services include sharing specific content or computer screens, presentations that embed rich media such as Microsoft PowerPoint, network-based capture, plus editing and playback for training. For details about Progent's support expertise for Webex as well as for other IP video solutions from Cisco, see Progent's Webex Meeting Center support services.
- Teams is Microsoft's next-generation replacement for Skype for Business. Teams acts as a portal for conversations, contacts, and information with capabilities that include IP voice and video calling, persistent threaded chat, plus data sharing. To learn more about Progent's support services for Teams and for other Office 365 products, visit Progent's Microsoft Teams consulting services.
- Additional Conferencing Apps supported by Progent's conferencing experts include Google Meet, Amazon Chime, Zoom, and Slack. Progent can provide integration and troubleshooting expertise for these conferencing platforms and help your business to optimize your WAN infrastructure to run them.
Contact Progent for Remote Workforce Support Services
To get in touch with Progent about building and maintaining a productive work-from-home environment for your Tucson, Arizona business, phone
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Supplemental Helpdesk Technical Support
Call Center Sharing Online Troubleshooting
Progent's Standard Help Desk Services provide a comprehensive solution that manages all aspects of remote desktop support from service requests through trouble ticket generation, screen sharing, status tracking, problem resolution, and management reports. Help Desk services are provided at a significant discount from Progent's normal desktop service rates, and Progent offers the option of fast as-needed escalation to Level 2 and Level 3 experts to resolve challenging issues.
Remote Technical Support Windows Server Hyper-V 2016 Management
Microsoft Certified Partner Hyper-V 2016 Shielded VMs Integration Support
Windows Hyper-V 2016 utilizes key technologies first developed for and refined on Azure, one of the world's largest public clouds. This pedigree dramatically improves the ability of Microsoft's Windows Server platform to run private cloud and hybrid cloud/on-premises environments by improving security, availability, expandability, manageability, reliability and recoverability. Progent’s Microsoft-certified consultants can help you to assess the benefits of Hyper-V 2016 for your organization, configure test systems to verify the ability of Hyper-V 2016 to run your critical workloads, plan an efficient network topology for a cloud-centric or hybrid installation, develop and execute a non-disruptive migration plan, train your IT administration and technical support personnel, and provide as-needed consulting and troubleshooting support to ensure that your Hyper-V 2016 solution delivers maximum business value.
Colbolt Linux Engineer
Slackware Linux Engineers
Progent's Linux support experts provide small and mid-size companies and software developers help with administering and maintaining Linux computers that operate with Microsoft-based technology. Progent can give your business contact with Linux experts, support professionals certified by Microsoft and Cisco, and security specialists with CISA credentials. This broad array of expertise provides you with an easy single consulting firm to help you build and maintain a secure and robust cross-platform connectivity and communications infrastructure that supports Linux and Microsoft coexistence by combining Microsoft Windows with leading Linux variations such as RedHat, SUSE, CentOS, Ubuntu Linux, PCLinuxOS, fedora, Gentoo, Mandriva Linux, Debian GNU/Linux, and Slackware Linux.
Live Online Office Word Learn
Microsoft Live Online Office Publisher Training
Progent's virtual classroom webinars provide small businesses the affordability, ease, and versatility of virtual learning and the effective training techniques of seasoned instructors who utilize advanced technology to reproduce real-time, interactive classrooms. Progent offers remote training for popular desktop software including elements of Microsoft Office suite such as Microsoft Excel, Word, Access, and Outlook: Microsoft Dynamics accounting and management information products including Microsoft Dynamics GP (Great Plains); as well as additional popular desktop applications like Photoshop, Acrobat Writer, and Crystal Reports.
Microsoft SMS Server Network Consulting
Microsoft SMS Server Engineer
Progent’s Microsoft certified experts provide small and medium size companies world-class consulting support for Microsoft Systems Management Server 2003. Systems Management Server is Microsoft's solution for change and configuration management. SMS 2003, a component of Microsoft System Center 200, enables companies to install important software quickly and reliably to appropriate users, reduce product costs and stay compliant by understanding patterns of usage, improve Windows security by increasing your knowledge of vulnerability and by delivering critical updates, manage your mobile workforce through accepted standards independent of connection or geography, and reduce operational costs by efficiently utilizing the administrative capabilities built into Windows. Progent’s SMS consulting professionals can show you how to use SMS effectively for automated software and application deployment, security patch control, and resource tracking management including software and appliance inventory.
Largest Monitoring and Reporting Troubleshooting
24x7 System Center Operations Manager Support and Setup
Small to mid-sized businesses can now enjoy all the advantages of Microsoft System Center Operations Manager 2007 and also have fast access to Progent’s Microsoft certified network consulting experts. With Progent's affordably priced IT support programs, mid-size organizations can select a simple co-sourcing service program built around Microsoft System Center Operations Manager with network monitoring, reporting, Help Desk and remote service or a complete 24x7 outsourcing package. Progent supports System Center Operations Manager 2007 to provide small and midsize business networks enterprise-class reliability, security and productivity.
Virtual Machine Hosting Consulting Services
ProSight VM Hosting Consultant Services
Progent's ProSight Virtual Hosting and Management service offers comprehensive hosting of a small organization's production servers in a solution that delivers the maximum level of dependability and expandability and is in addition simple to migrate to another host. ProSight Virtual Hosting options are based on mature virtualization architectures that enable small and midsize companies with mixed- platform IT systems to save dramatically on the expense of capital equipment, infrastructure support, and IT management while benefiting from world-class fault tolerance and an unmatched level of vendor flexibility.
Top Quality American Megatrends MegaRAC Consulting
Remote Management Consultants
Remote server management cards give network administrators complete control of a server without the need for a personal visit. Through these management cards, all console screen information plus keyboard and mouse operations are exported to a remote session to an IT professional who can be situated anywhere with Internet access. Progent's Microsoft and Cisco authorized consultants can assist you to plan, implement, and support a high-availability business network that incorporates remote management cards and Progent can use these remote server management cards to provide low-cost off-site technical help. Progent is familiar with a variety of remote management cards such as Aten remote management cards, American Megatrends remote server management cards, Dell DRAC cards, HP Lights-Out 100c remote server management cards, and Peppercon eRIC remote server management cards.
Home Based Computer Consulting Telecommuting Job
Job Opportunity Work from Cisco Certified
Progent is convinced that a carefully architected and implemented information system is a vital factor for accelerating a firm's success, and we follow this credo in our own network environment. Progent has built a fault-tolerant virtual office infrastructure that allows our in-house engineers and authorized contractors to deliver fast and effective support, collaborate easily on challenging jobs, and gain from professional and personal maturity by acting as a member of an exciting company culture of personal drive and independence.
Computer Consultant Knowledge Transfer
Information Transfer Online Support Services
Progent is committed to knowledge transfer from Progent's consultants to clients. By teaching customers to resolve technical issues that are within their scope, Progent can focus on providing high-value skills where Progent faces little competition. Small companies who utilize trusted freelance service providers or who maintain in-house support staffs benefit when Progent passes on information about critical technology and tested processes to make their IT environments more reliable, protected, and efficient.
Juniper NetScreen 5200 Firewall Cybersecurity Contractors
Juniper NetScreen 5400 Firewall Security Certification
Progent's Juniper Networks-authorized NetScreen engineer can help your company to install and integrate NetScreen 5000 series routers, migrate from previous NetScreen devices to the latest Juniper technologies, and troubleshoot infrastructure issues in Juniper-only or mixed-vendor systems.
Palo Alto Networks PA-7000 Series Firewalls Security Audit Services
Top Palo Alto Networks Panorama Network Security Audit
Progent's Palo Alto Networks firewall experts can show you how to select, configure, and manage Palo Alto Networks PA-Series firewalls to provide a next-generation cybersecurity ecosystem that extends across your data center and cloud-based assets and guards all users anywhere with any device.
Remote Office Professionals
Cisco Certified Expert Branch Offices Remote Consulting
Years of background delivering Microsoft support and Cisco technology consulting has enabled Progent to build a unique ability for serving branch offices that require network help with the responsiveness associated with with small firms but which includes effective communications, thorough documentation, and compliance with corporate IT protocols. If your enterprise maintains a branch office located anywhere in California or any area covered by Progent's consultants, Progent can provide a wide range of on-premises and off-site network support services and system architecture expertise.
ProSight Private Cloud Services Consultancy
ProSight Small Business Private Clouds Specialists
Progent's ProSight Virtual Hosting service provides complete hosting of a small or mid-size organization's servers in an environment that gives the highest degree of availability and scalability and is in addition easy to transfer to another host. ProSight Virtual Hosting options are built on proven virtualization architectures that allow small and midsize companies with multi- platform IT systems to save dramatically on the expense of capital equipment, infrastructure support, and IT management while achieving enterprise-class reliability and an unprecedented degree of vendor independence.
Computer Consulting SMS 2003 Upgrade
24/7/365 Microsoft Certified Partner SMS Server 2003 Upgrade Remote Support Services
Systems Management Server 2003 offers extra capability for change and configuration management of Windows-powered networks via introducing Feature Packs. Feature Packs reduce the net operational expense of managing and deploying software products by making it easier to install system images, control mobile devices, and operate management utilities. In addition to alerting you about techniques to cut management costs by installing Microsoft SMS 2003 Feature Packs, Progent's consultants can help you plan and perform IT tasks that cover areas that Feature Packs are intended to make more efficient. Progent's adoption and update services can minimize cost and reduce business disruption as you transition to new operating systems and programs. Progent's wireless consulting experts can show you how to develop efficient procedures and standards to manage handheld computers and smart mobile communication devices so your mobile workforce remains efficient and secure. Progent's CISSP-certified consultants and CISM-certified security experts can help you develop a security plan that incorporates policies, processes and technologies to keep your IT computer system protected.
SIEC Solutions Cybersecurity Tech Services
Security Plan Testing
For small and midsize organizations, network security and compliance can be too complex to stay ahead of yet too dangerous to ignore. The world's largest institutions have been hacked, and the leading cloud service providers have occasionally been taken down. It looks like there's no place to run. Progent makes it economical for small and midsize organizations to carry out critical security tasks effectively by offering the benefit of billable time to the nearest minute with no minimum charge for remote help. You can have the help of a world-class computer consultant to provide just the knowledge you need when you require it. Progent’s CISA, CISM, GIAC, CISSP and ISSAP premier consultants can assist you with any level of system security including security assessments, malware screening and recovery, spam and email content filtering, email data loss and data leak protection, compliance reporting, and designing a complete security strategy.
Consult Microsoft Project Server My Sites
Microsoft Project Server 2013 Application Support
Progent's Microsoft-certified consultants offer advanced support in deploying, managing and troubleshooting all versions of Project, Project Server, and Project Online and can deliver a broad range of cost-effective remote consulting services based on proven best practices to assist organizations of all sizes to receive all the benefits of this powerful platform. Support services offered by Progent include system planning, installation and migration, setting up safe file and status sharing among onsite and remote or mobile users, network infrastructure optimization, and specialized webinar training.
Emergency Microsoft Office SharePoint Server 2010 Remote Technical Support
Open Now Consultant Services Windows SharePoint Services
Progent’s Microsoft-certified experts offer companies of all sizes consulting, technical support, and development expertise for SharePoint and SharePoint Online. SharePoint is an advanced collaboration platform that uses web-based technology for intelligently connecting people, groups and information. SharePoint Server offers a central location for your workers or clients to connect to, organize, distribute and manipulate relevant data, documents, and applications and to communicate with other people. Microsoft SharePoint allows faster and more intelligent decisions, more efficient access across groups and more economical business practices. Windows SharePoint Services connect employees, clients, teams and projects with the knowledge they’ve developed in a manner that makes data easy to find, retrieve and apply. Progent's certified SharePoint consultants can help you to maintain your existing SharePoint ecosystem or migrate to the latest release of SharePoint Server or to SharePoint Online.
Biggest ProSight Small Business Private Clouds Engineer
Private Cloud Solutions Specialist
Progent's ProSight Virtual hosting services provide small businesses a variety of advantages including reduced capital expenditures, savings on operational costs, better executive focus, enterprise-class security, greater fault tolerance, and business continuity.
24-7 QTS Internet Data Center Consulting
Consulting QTS/Herakles Internet Data Center
The QTS Colocation Center is situated in the seismically-stable Natomas neighborhood of Sacramento, CA. If your company is now utilizing the QTS Sacramento data center as a colocation facility or if your business is considering moving your main or disaster recovery equipment to the Herakles data center, Progent offers a range of budget-friendly services such as data center migration, equipment deployment and upgrades, infrastructure improvements, project management services, virtualization expertise, remote network monitoring, streamlined network administration, application programming, business continuity planning and testing, data security evaluation, and the support of the Progent Test Lab.
Technical Support Firm Cisco Switch
Cisco Planning PC Consulting
Progent's Cisco CCIE-certified networking consultants have extensive experience assisting Internet Service Providers to design, implement, administer, optimize, and troubleshoot fault-tolerant, scalable connectivity solutions appropriate for shared public networks.
Cisco IP phones Consulting Services
Cisco VoIP Phones and Unified Communications Online Troubleshooting
Progent's Cisco certified network infrastructure consultants offer high-level support services for Cisco Unified Communications Manager (CUCM) (formerly CallManager). Progent can assist your organization to integrate VoIP phones, design dial plans, configure SIP trunking and PSTN connections, deploy ISR G2 routers with CUBE support, and design UCS server high availability solutions.
Exchange 2003 Upgrade Outsourcing
Exchange 2003 Server Upgrade Integration Services
Progent's Microsoft certified consultants can help you design and deploy a smooth in-place Exchange Server 2003 migration plan that minimizes productivity disruption, simplifies long-term service requirements, and makes your Exchange 2003 Server easy to administer. For complex multi-server or multi-site upgrades, Progent offers the background to complete your move quickly and economically. Progent's Exchange Server 2003 help, troubleshooting, and design services include expertise with the integration of third-party add-ons to Exchange Server 2003 that are in keeping with your business needs.
Urgent WatchGuard Firebox M570 Firewall Security Company
WatchGuard Firebox Firewall Security Auditing
Progent provides support services for WatchGuard Firewall/VPN security appliances such as the WatchGuard Firebox and XTM lines of Firewalls and the Firebox SSL Core VPN Gateway. Progent's WatchGuard consultants can help you select, configure, and maintain a WatchGuard Firewall/VPN product that aligns with your security requirements and budget. Progent can help you to maintain legacy WatchGuard firewalls or upgrade efficiently to current WatchGuard firewall solutions.
domain management Consulting
ProSight IT documentation management Consult
ProSight IT Asset Management is an IT infrastructure documentation management service that allows you to capture, update, find and safeguard data about your IT infrastructure, procedures, applications, and services. You can quickly find passwords or IP addresses and be alerted about impending expirations of SSLs or warranties. By cleaning up and managing your IT infrastructure documentation, you can eliminate up to half of the time spent looking for vital information about your IT network. ProSight IT Asset Management includes a centralized location for holding and sharing all documents required for managing your network infrastructure such as standard operating procedures (SOPs) and How-To's. ProSight IT Asset Management also offers advanced automation for collecting and relating IT information. Whether you’re making improvements, performing maintenance, or reacting to an emergency, ProSight IT Asset Management delivers the knowledge you require when you need it.
Top Rated Microsoft Certified Partner Remote Monitoring and Reporting Remote Consulting
24/7 System Center Operations Manager Online Consulting
Even if your company has a small network support staff and a limited IT budget, your information system can still have the same high availability and responsiveness that once needed a substantial in-house service organization. Progent's 24x7 Network Support Services for small businesses combine the experience of skilled Microsoft-certified and Cisco-premier IT professionals, the most recent network management software for proactive monitoring and alerts, and economical support programs such as a help desk call center to keep your vital network applications and hardware up and running.
After Hours Setup and Support Project Planning
Consultant Services Sarbanes Oxley Compliance
For corporations with branches in California or any region covered by Progent's consultants, Progent's Microsoft-Certified IT consulting experts and authorized Cisco system consultants offer a variety of IT consulting services including project management, SOX compliance, site relocations, corporate security, network architecture, local or phone-based emergency support, and technical support for colocation hosting facilities. A Progent IT consultant can help you plan a multi-site network that makes smart use of colocation facilities and Internet data centers. Progent’s Microsoft Certified engineers can help large enterprises design, integrate and maintain major rollouts of updated versions of Microsoft technology including Active Directory, Exchange Server, SharePoint Server, Microsoft SQL, and Enterprise editions of Windows. Progent’s Cisco Certified Internetwork Expert and CCNP experts can help you deploy Cisco products for connectivity solutions that combine simple, high-performance, integrated, and remote networking.
Enterprise Windows Network Consulting Firms
System Design Network Outsource
For large businesses, Progent can leverage internal network support staffs by providing world-class experience in deploying key Microsoft and Cisco products. Progent's certified professionals can provide Enterprise Active Directory consulting, Exchange Server 2010 support, SharePoint experience, and Microsoft SQL Server consulting. For the national or worldwide businesses with branches, Progent can perform as a seamless local extension of enterprise network management. Progent’s enterprise consulting services include corporate-wide security, online branch office support, system design, Sarbanes Oxley conformance, project management, and top-level service for multiple location network environments powered by Enterprise Windows. Progent can provide on-site engineers and technicians to assist with a site relocation or branch move, or a network architect to assist with building or using an Internet Data Center or Hosting Facility.
Company-wide Standards for Best Practices Network Design and Configuration
Microsoft Solutions Framework Project Methodology Information Technology Integrators
Progent’s team of Microsoft and Cisco Certified experts average longer than a decade of real-world professional background, at the front lines of IT support, executing a wide variety of IT tasks for a large mix of customers. Every Progent support professional shares a refined set of individual best practices which are combined into shared best practices standards that Progent instills in its consulting personnel. This ensures that you get not just expert technical skills, but also a consultant with proven approaches for using technical knowledge to solve actual network problems efficiently.
Professional Microsoft Exchange 2016 Migration
24x7 Expert Microsoft Certified Setup and Support Exchange 2016 Migration Planning
Progent can help you in any and all facets of your upgrade to Exchange 2016 such as planning high availability system topology for a local, cloud-based or hybrid environment; CAL licensing compliance for Exchange and Windows Server 2012 R2; moving mailboxes; Windows Hyper-V design; determining storage requirements for your VMs, databases and logs; setting up hardware load balancing for fault-tolerant client access services; planning, building and validating Exchange and Windows Servers and Database Availability Groups (DAGs); setting up collaboration with SharePoint; updating the firewall; creating SSL certs; performing client remediation with Office 2010 or greater or Microsoft Office 365; and setting up Outlook on the web.
Immediate Juniper NetScreen IPsec VPN Security Auditor
Cybersecurity Group Juniper NetScreen IPsec VPN
Progent's Juniper-certified NetScreen engineer can assist your company to configure and optimize NetScreen 5200 and 5400 routers, upgrade from previous NetScreen products to more current Juniper products, and troubleshoot infrastructure issues in all-Juniper or mixed-vendor systems.
Online Technical Support SCCM Site Hierarchy
SCCM and Exchange Remote Support
System Center Configuration Manager automates application and device deployment and updating, streamlines compliance settings management, keeps track of network resources, protects against company data leakage, provides health monitoring, enables secure end-user self service, and offers a common point of control for managing multi-OS networks running on-premises, cloud, or hybrid deployment models. Progent's Microsoft-certified SCCM consulting team and Microsoft Azure cloud integration experts can help you with any facet of designing, implementing, using and repairing a System Center Configuration Manager solution for on-premises, cloud, or hybrid environments.
Microsoft Access scripting Developer
Microsoft Experts Microsoft Access software programming Consultants
Progent offers economical online consulting services for all releases of Microsoft Office Access including desktop and browser-based versions and offers advanced assistance for application programming, database migration, performance optimization, BI reporting, and maintenance. Progent also can provide tailored webinar training for Office Access application programming and DBA services.
Server Management Support Services
Server Management Consultant
Server growth wreaks havoc on network budgets and management resources. Server reduction through a virtual architecture promises lower total cost of ownership of servers and quicker ROI, more efficient utilization of physical computers, streamlined operations, increased network availability, and easier management. Typical usage scenarios for virtual machines are resource consolidation, economical hosts for line-of-business legacy software running on outdated operating systems, and affordable isolation of program development or evaluation systems from production systems.
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