Expanding your telecommuter workforce can have a major effect on IT architecture, security/compliance, and corporate processes. Progent has two decades of experience helping businesses of all sizes to design, deploy, administer, tune, and troubleshoot IT environments that support work-from-home employees. Progent can assist your Vancouver company to select the appropriate technologies and adhere to leading practices in building and maintaining a secure virtual solution for telecommuters that facilitates teamwork and returns maximum value. Progent can provide support services that go from as-needed guidance for helping you over challenging IT bottlenecks to full project management to help you carry out mission-critical initiatives.

Progent can help Vancouver, British Columbia businesses to succeed with any facet of building a high-functioning remote work environment by delivering network infrastructure design and configuration services, IP voice expertise, video conferencing integration, collaboration platform customization and training, public cloud integration, Help Desk outsourcing, cybersecurity, backup/restore solutions, and unified management.

Video Conferencing for At-Home Workers
A wide range of video conferencing platforms from leading vendors support online discussions, video and voice conferencing, chat sessions, and screen sharing for both local users and telecommuters. Many companies use a mix of products to meet the needs of their various partners and customers. Progent's communications experts can help you to manage your existing voice/video conferencing ecosystem and enhance the experience of your remote employees.

  • Skype for Business is Microsoft's popular communications platform that enables real-time presence, IM, voice and video conferencing as well as the seamless integration of these capabilities within Office desktop and Microsoft 365 productivity software including PowerPoint, Word, Excel and Outlook. Progent can provide the expertise of Microsoft-certified consultants who can help your company to configure and maintain Skype for Business client software to support your remote employees. For details about Progent's support expertise for Skype for Business, see Skype for Business consulting services.
  • FaceTime is Apple's multiuser video calling app for iOS, iPadOS, iPod and macOS devices. FaceTime runs over Wi-Fi or cellular Internet connections. Current editions of FaceTime support as many as 32 concurrent users for voice/video sessions. For details about Progent's support expertise for FaceTime, refer to Progent's FaceTime configuration expertise.
  • Webex Meeting Center supports remote conferencing for most desktop or mobile devices. Delivered via Cisco's Webex Cloud platform, Webex capabilities include sharing discrete content or screens, presentations that embed rich media including Microsoft PowerPoint, network-based recording, plus editing and playback for training. For details about Progent's consulting expertise for Webex and for other IP video solutions from Cisco, visit Progent's Webex Meeting Center support services.
  • Teams is Microsoft's next-generation replacement for Skype for Business. Teams provides a portal for conversations, contacts, and content with features such as voice/video calling, persistent threaded chat, plus data sharing. To learn more about Progent's support services for Microsoft Teams as well as for other Microsoft 365 products, visit Progent's Microsoft Teams consulting services.
  • Other Voice/Video Conferencing Apps supported by Progent include Google Meet, Amazon Chime, Zoom, and Slack. Progent can deliver integration and debugging expertise for these products and assist you to optimize your WAN infrastructure to run them.

Contact Progent for Telecommuter Expertise
To contact Progent about creating and maintaining an efficient work-from-home solution for your Vancouver, British Columbia company, phone 1-800-993-9400 or visit Contact Progent.

An index of content::

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    Years of background delivering Microsoft support and Cisco network consulting has enabled Progent to build a unique capability for serving branch offices that require IT help with the flexibility associated with with small firms but which includes effective client interaction, thorough documentation, and adherence to corporate IT protocols. If your enterprise maintains a sales office situated anywhere in or any area served by Progent's consultants, Progent can provide a wide range of on-premises and on-line IT support services and system design assistance.

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    Progent offers live remote training for a range of client applications and operating systems including Office and Microsoft 365 Excel, Word, Access and Outlook plus Acrobat Writer, Photoshop, Crystal Reports, and Windows 10 and 8.1. Online training provides the advantages of traditional in-person seminars, such as instant interaction between clients and trainers, but eliminates the expenses of transportation and the challenge of attempting to accommodate the availability of many workers. Offered to individuals or groups of all sizes, Progent's virtual instruction permits the teacher to run the seminar from a remote facility while the clients can be spread across a campus or all over the the U.S. Live online instruction deploys powerful learning mechanisms such as broadcast white boards, real-time questions, and collaborative desktops. Sessions can be short and targeted to specialized subjects or extended in duration and wider in scope.

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    Progent's Cisco CCIE-certified SIP integration experts can assist you to plan, integrate, maintain, debug and enhance Cisco's SIP infrastructure solutions and Cisco's CUBE-based SIP trunks and can provide affordable online or on-premises support to help businesses to migrate smoothly to an advanced unified communications network that offers accelerated return on investment. Progent's certified Microsoft unified communications experts can assist you to set up connections between Cisco's CUBE SBC and Microsoft's VoIP and IP video platforms like Skype for Business or Lync Server for access to a SIP PSTN trunk.

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    Microsoft System Center 2016 Operations Manager (SCOM 2016) helps to promote top performance and maximum uptime for key workloads by offering centralized, mixed-platform tracking of IT resources installed across local datacenters and private and public clouds. Progent's consulting group can provide world-class remote and onsite support to assist businesses of any size to design, integrate, optimize, enhance and troubleshoot Operations Manager 2016 solutions. Progent can assist your company to move to SCOM 2016 from older releases or from different monitoring platforms, or integrate multiple monitoring systems into a cohesive IT management solution. Progent can also help you expand your Operations Manager 2016 scope to incorporate resources hosted on public clouds such as Microsoft Azure and Amazon AWS.

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    Dynamics GP/Great Plains 2010 financial software is a comprehensive business management platform that unifies information and processes throughout your company, interfaces seamlessly with other solutions, and brings together employees, customers and vendors unrestricted by time or place. Created for small to mid-size companies, Dynamics GP 2010 and Dynamics GP Release 10.0 deliver capability for financials, management reporting, project management, inventory and order processing, e-commerce, human resource management, customer relationship management, field service, manufacturing, retail, and web-based business services. Progent can help you install and manage a reliable, secure computer and network environment to support Microsoft Dynamics Great Plains, and can give you access to expert Great Plains consultants to help your business benefit from the full potential of Dynamics GP 2010.

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