Enlarging your at-home workforce may have a significant effect on network infrastructure, security/compliance, and company workflows. Progent has two decades of experience assisting small and mid-size businesses to design, deploy, manage, tune, and troubleshoot IT environments that support at-home workers. Progent can help your Vancouver company to pick the right tools and follow leading practices in building and operating a safe virtual solution for telecommuters that facilitates teamwork and returns maximum value. Progent can provide support services ranging from on demand guidance for helping you past challenging technical roadblocks to comprehensive project management to help you carry out business-critical initiatives.
Progent's consultants can assist Vancouver, British Columbia organizations to succeed with any facet of building a high-functioning work-from-home environment by delivering network infrastructure design and configuration services, VoIP PBX expertise, video conferencing support, collaboration platform customization and training, public cloud connectivity, Help Desk outsourcing, security monitoring, data protection solutions, and unified management.
Voice/Video Conferencing for Teleworkers
A broad selection of voice/video conferencing platforms from leading vendors support online meetings, video conferencing, chat sessions, and screen sharing for both onsite workers and teleworkers. Many organizations use a mix of products to meet the needs of their various partners and clients. Progent can assist your organization to maintain your existing voice/video conferencing ecosystem and optimize the experience of your at-home workforce.
- Skype for Business is Microsoft's leading communications product that enables real-time presence, instant messaging, audio and video calling and conferencing plus the transparent integration of these functions within Office desktop and Microsoft 365 productivity software such as PowerPoint, Word, Excel and Outlook. Progent can provide the expertise of Microsoft-certified consultants who can assist you to deploy and maintain Skype for Business clients to accommodate your remote workforce. For details about Progent's support expertise for Skype for Business, visit Skype for Business integration services.
- FaceTime is Apple's multiuser video phone platform for compatible iOS and Mac computers and smartphones. FaceTime works on Wi-Fi or cellular Internet connections. Newer versions of FaceTime support up to 32 simultaneous users for video sessions. To learn more about Progent's consulting services for Apple FaceTime, refer to Progent's FaceTime configuration expertise.
- Webex Meeting Center provides online conferencing for virtually all computing devices. Offered through Cisco's Webex Cloud, Webex capabilities include sharing discrete content or screens, presentations that embed rich media such as Microsoft PowerPoint, session recording, plus revision and playback for future reference and training. For details about Progent's consulting expertise for Cisco Webex as well as for other IP video solutions from Cisco, see Progent's Webex Meeting Center support services.
- Teams is Microsoft's follow-up for Skype for Business. Teams provides a hub for conversations, contacts, and content with features that include voice/video calling, threaded chat, plus file sharing. For details about Progent's consulting expertise for Teams and for additional Microsoft 365 products, refer to Progent's Microsoft Teams consulting services.
- Other Conferencing Apps supported by Progent include Google Meet, Amazon Chime, Zoom, and Slack. Progent can deliver integration and troubleshooting services for these conferencing platforms and
assist you to optimize your WAN infrastructure to run them.
Contact Progent for Telecommuter Support Services
To get in touch with Progent about creating and managing a productive work-from-home environment for your Vancouver, British Columbia business, call 1-800-993-9400 or visit Contact Progent.