Progent's Microsoft-certified consultants have more than a decade of experience planning, deploying, optimizing and troubleshooting SCOM solutions and can provide organizations of all sizes expert remote or on-premises consulting services for Microsoft SCOM 2012. Progent can assist your company to plan an architecture for SCOM 2012 servers that provides the responsiveness and resilience needed to watch over your datacenter effectively, whether your infrastructure are onsite, in the cloud, or a hybrid environment. Progent's SCOM consultants can also help you to import and set up SCOM 2012 management packs according to leading practices for tracking network fabric and Microsoft and 3rd-party applications and services. In addition, Progent can deliver responsive online or on-premises troubleshooting to help you to remediate critical issues uncovered by Microsoft SCOM 2012.
Progentís Microsoft-expert consultants can help your organization to enhance your application servers and/or workstations from 32 to 64 bits. Progent can help your company to calculate the costs and advantages of migrating to 64-bit computing, design an efficient migration process that reduces business interruptions, and provide economical, expert remote help to assist you to configure 64-bit operating systems and application software on your existing computers.
For custom application development, Progent can provide programming consultants to produce business software in areas such as commercial transaction webs, web development, Microsoft Business Solutions products including Microsoft Dynamics GP, and specialized management reports based on Crystal Reports, Microsoft Access, or FRx Reports. Progentís consultants can use Microsoft IIS to create custom eCommerce solutions based on Microsoft ASP.NET. Also, Progent offers expertise in a wide range of custom software development platforms including SQL Server and Delphi. For made-to-order e-Commerce software, Progent also offers specialists in custom Microsoft Access, custom Microsoft Visual Basic, custom Excel, and any other specialized programming powered by any Microsoft development platform.
Stealth intrusion testing is an important part of any comprehensive network security plan. Progentís security professionals can run thorough intrusion checks without the knowledge of your company's internal IT resources. Unannounced penetration testing shows whether current security monitoring systems such as intrusion incident alerts and event history monitoring are correctly configured and actively observed.
Progent's Microsoft-Certified SQL Server engineers can provide a range of support services to help small and midsize companies to design, deploy, administer, and repair SQL Server 2008 solutions in order to realize the maximum business benefit from this state-of-the-art RDBM platform. Also, Progent can provide expertise for system architecture, enterprise-wide protection, and custom software programming to increase the business benefit of your SQL Server 2008 investment.
Exchange Server 2013 includes significant improvements to the capabilities of Microsoft Exchange 2010 and delivers powerful innovations plus a redesigned architecture. These improvements affect key areas such as manageability, high availability (HA), security and compliance, operational costs, teamwork, scalability, throughput, cross-version interoperability, and productivity. Progent's Microsoft-certified Exchange 2013 consulting professionals can assist your organization to evaluate the possible advantages of upgrading to Exchange Server 2013, design an efficient validation and rollout plan, and educate your IT team to manage your Exchange Server 2013 solution. Progent also offers ongoing online support and management for Microsoft Exchange 2013.
Progent's Solaris family consulting experts offer small businesses and software developers assistance with managing and supporting Solaris environments that coexist with Microsoft-powered networks. Progent can give your business contact with Solaris experts, support professionals premier by Microsoft and Cisco, and security experts with CISSP credentials. This wide range of expertise provides you with an easy one-stop consulting firm to show you how to build and maintain a secure and robust mixed-platform network and communications solution that supports Sun Solaris and Microsoft interoperability by combining MS Windows with major variants of UNIX such as Apple Mac OS X, Sun Solaris, IBM AIX Open UNIX, Hewlett Packard HP-UX, Berkeley UNIX (BSD), SCO, and SGI/Irix or major Linux variations including RedHat, SUSE Linux, CentOS Linux, Ubuntu, PCLOS, fedora, Gentoo Linux, Mandriva Linux, Debian GNU/Linux, and Slackware.
Progent provides national online help and troubleshooting services for companies that run UNIX, Linux, or Sun Solaris environments or whose information systems include a mix of UNIX and Microsoft products. Remote technical support offers maximum return for your IT dollar by protecting client productivity and limiting the time billed for network analysis and repair. Advanced online access technology and skilled service specialists and engineers allow Progent to handle most network problems without squandering time and expense by going to your location. In the vast majority of cases your IT problems can be remediated over the phone or through a combination of telephone support and remote connectivity. Progent can offer the services of Cisco certified CCIE infrastructure experts and CISA and CISM premier security specialists to assist with the most challenging system issues.
Progent's Standard Help Desk Services offer a complete service desk solution that manages all aspects of online desktop technical support from service requests through trouble ticket generation, remote desktop control, status tracking, problem solving, and reporting. Help Desk services are offered at a substantial discount from Progent's regular Level 1 desktop support rates, and Progent offers the option of rapid on-demand escalation to subject matter experts to handle complex problems.
Progent's Office Word and Office 365 Word consultants can provide a broad selection of economical online consulting services to help your organization to maintain your current Microsoft Word solution or assist you to upgrade to a current version of Office Word. Support available from Progent's Word experts include VBA software development, isolating and fixing compatibility problems between different releases of Office Word, integrating Office Word with other Microsoft Office applications such as Excel and Outlook or with 3rd-party platforms and plug-ins,network optimization for dependable. reliable cloud access, security consulting, smart phone and tablet synchronization, and online training classes customized for your special requirements.
Progent's application experts offer in-depth consulting, software development, integration assistance, and webinar training for leading applications covering key areas including ERP, financials, management analytics, web application development, and the MS Office suite of business productivity solutions. As a Microsoft Partner with decades of background delivering advanced consulting and troubleshooting support online, Progent can help clients throughout the U.S. to eliminate the time and fees associated with travel and on-premises activity without compromising the high quality of consulting support.
Progent's Juniper-certified consultants can help your business plan the deployment of Juniper SSG integrated firewall/VPN products, configure security policies to match your operational requirements, set up network OS software to streamline management processes, migrate from legacy Juniper products, and troubleshoot infrastructure issues.
Microsoft Dynamics GP 2010 accounting is a full-featured business management solution that integrates data and operations across your business, communicates easily with other solutions, and connects employees, clients and vendors unrestricted by time or place. Created for small to mid-size businesses, Dynamics GP 2010 and Dynamics GP Release 10.0 deliver capability for financials, analytics and reporting, project management, inventory and order control, eCommerce, HRM, customer relationship management, field force automation, manufacturing, retail, and web-based business services. Progent can show you how to install and maintain a robust, protected computer and communications environment to support Microsoft Dynamics Great Plains, and can give you access to experienced Great Plains professionals to help your company exploit the full potential of Dynamics GP 2010.
Progent offers national online phone support and troubleshooting services for businesses who operate Apple Mac environments or whose IT systems include a combination of Apple macOS and OS X with Microsoft products. Progent's experts offer macOS and Mac OS X users a variety of IT services including desktop support, migration to the most recent edition of OS X from legacy versions of Apple macOS and OS X, plus expertise with macOS and Mac OS X applications. Progent's specialists in Apple technology can also help your business with Apple iPhone and iPad integration and management, or moving to iCloud services. Online IT help provides maximum leverage for your information technology dollar by preserving client efficiency and limiting the time charged for computer repair services. Advanced remote support technology and experienced service specialists and engineers allow Progent to handle most network problems without squandering time and expense by traveling to your location. In most of cases your IT issues can be remediated by telephone or via a mix of phone support and online network analysis. Progent can offer the services of Cisco certified CCIE infrastructure experts and CISA and CISM premier security professionals to assist with the toughest network issues.
Progent's Windows consulting experts can help businesses of all sizes to assess Windows 10 or to migrate to Windows 10 from an earlier version of Microsoft Windows. Online and onsite assessment and migration support for Windows 10 available from Progent's consultants include ROI estimates, project management, application and driver compatibility testing, test lab systems, virtualization strategies, Cloud and hybrid solutions, mobile device management, teleworker connectivity, data and identity security, streamlined deployment and management, infrastructure design, Wi-Fi support, disaster recovery planning, custom training for IT support personnel and end users, and post-migration Call Center support services.
Progent's Juniper-certified network engineers can assist your organization to design and carry out the installation of Juniper J Series firewall/VPN routers, configure security policies and fault-tolerant redundancy, and provide ongoing technical consulting and troubleshooting services.
Progent's certified Internet Security and Acceleration Server consulting experts have extensive experience creating corporate security designs for IT networks with many sites, remote workers, and line-of-business web-based applications. A Progent ISA Server consultant is ready to help your small or mid-size business design and implement an installation of Microsoft ISA Server 2004 that supports your information protection requirements without limiting your network.
Progent's Cisco Wi-Fi IP phone configuration and troubleshooting experts can provide remote and on-premises support to help you create and maintain a Cisco wireless IP phone deployment by delivering services that range from troubleshooting the configuration of an IP phone or AP to offering project management outsourcing or co-sourcing for modernizing the wireless architecture of a campus.
If your company is developing Linux-based applications in an environment that has Microsoft Windows-based servers, desktops, and office applications, Progent can provide comprehensive network support outsourcing that allows you to concentrate on your field of strategic know-how while avoiding the continual distraction of maintaining your company information system. Through the use of smart server monitoring and by providing online and in-person support when your company needs it, Progent represents an affordable solution for managing an IT network that features excellent dependability, protection, and efficiency. Progent's Linux developer assistance services feature comprehensive information technology outsourcing, virtual server infrastructure, remote and in-person service and repair, network monitoring, and Helpdesk services.
Office 365 is Microsoft's expanding suite of client productivity apps and cloud-hosted services available on a monthly or annual subscription basis. Office 365 apps and cloud-based services are available in an array of product bundles intended for markets ranging from individuals and home offices to global enterprises. Progent can provide fast and affordable remote access to specialists with expertise in Microsoft, macOS, iOS, and Google Android technology. Progent can help you to evaluate the many subscription options offered with Office 365 and configure your information network with Office 365 in a way that delivers maximum business value. Progent supports multi-platform networks that incorporate Windows, macOS, and Linux operating systems. Progent can also assist your business to create and manage hybrid ecosystems that seamlessly integrate on-premises and cloud-based resources.
Progent's ProSight Email Guard solution uses the services and infrastructure of leading data security companies to provide web-based management and world-class protection for all your email traffic. The powerful architecture of Progent's Email Guard managed service integrates cloud-based filtering with a local security gateway device to offer complete defense against spam, viruses, Dos Attacks, Directory Harvest Attacks, and other email-based malware. The Cloud Protection Layer acts as a first line of defense and keeps most threats from making it to your network firewall. This decreases your exposure to inbound attacks and saves network bandwidth and storage space. ProSight Email Guard's on-premises gateway device adds a deeper level of inspection for inbound email. For outgoing email, the on-premises gateway provides AV and anti-spam filtering, protection against data leaks, and encryption. The local gateway can also help Exchange Server to monitor and protect internal email traffic that originates and ends within your corporate firewall.
SQL Server 2000 is a complete, Web-enabled database and data analysis solution that enables the rapid development of a new generation of high-end programs that can give your company a critical competitive edge. Microsoft SQL Server 2000 features core support for XML and the capability to query across the Internet and outside the firewall. The knowledge and experience of Progent's Microsoft-certified SQL Server 2000 consultants, with an average of more than over 10 years of background helping with Microsoft technology, ensures you success in planning, installing and managing Microsoft SQL Server solutions that are seamlessly integrated with other applications based on Microsoft's .NET environment.
Cisco's Catalyst line of wireless controllers simplify the administration of Wi-Fi networks by unifying the configuration and control of wireless APs, optimizing wireless throughput by limiting the impact of RF congestion, improving wireless uptime with fast failover, and hardening data security by detecting cyber threats and filtering traffic content based on user class and location. Progent can help your business to configure Cisco Wi-Fi controller appliances to manage wireless LANs of any size. Progent can help you to administer and debug your current Cisco-based Wi-Fi solution or carry out a smooth upgrade to Cisco's modern wireless controller solutions.
Progentís high availability system consultants offer non-stop computing support, disaster recovery planning, network load balancing, high-availability interoffice connectivity, 24x7 Internet interface design, 24x7 data center services, and other fault-tolerant networking services to show your small business create a 24x7 network for strategic applications. Progent has the experience to design affordable, 24x7 networks by deploying the expanding library of Windows Cluster servers including Windows Cluster Server 2003, SQL Cluster Server, and Microsoft Exchange Cluster Server. Progentís Microsoft and Cisco authorized consultants can help you design a high-availability mutli-location network with a fully redundant Internet interface and efficient network load balancing.
Microsoft Office for Mac allows Apple Macintosh users to run the world's most familiar business applications. Progent's Apple-certified Mac experts can help you configure Mac Office on a mixed-platform network that incorporates Apple OS X and Windows-powered platforms so that Macintosh users can take advantage of the new features in Word, Excel, PowerPoint and Entourage in order to share data and system resources with colleagues who run Windows. Progent's engineers have experience with both Mac and Windows technology and can provide service for networks that combine Mac with Microsoft Windows computers with extensive resource sharing, or environments which carefully restrict sharing between Apple Mac and Windows users.
Progent can provide you with experts who can modify your Microsoft Business Solutions ERP, MRP, and financial system programs to match your specific company needs. Progentís Microsoft consultants offer expertise in Microsoft AX ERP Software, Microsoft Dynamics Microsoft Navision, Microsoft Solomon, and Microsoft Business Solutions Retail Management System. Progent also offers expert e-Commerce integration services for secure, company-wide information sharing plus interfacing with Customer Relationship Management applications.
Progent's Standard Help Desk Services provide an end-to-end solution that manages all facets of remote Level 1 desktop support from service requests through ticketing, screen sharing, status tracking, problem resolution, and management reports. Help Desk services are offered at a substantial discount off Progent's regular desktop support rates, and Progent offers the option of fast on-demand escalation to Level 2 and Level 3 experts to handle challenging issues.
Progent's certified SQL Server 2019 experts can help your organization to assess the business case for upgrading to SQL Server 2019 and can provide rapid online or on-premises contact with consulting experts in system planning and deployment, application development, database administration, and network security.
SCCM 2016 Patch Management Onsite Technical Support
Progent can provide rapid online access to Cisco-certified CCIE networking experts. Progent's CCIE consultants can connect to your network using powerful remote support tools to deliver fast and affordable troubleshooting and repair of urgent network infrastructure problems.
Progent's certified failover clustering experts can help companies of all sizes to evaluate the advantages of utilizing Microsoft Windows Server 2012 failover clustering to build an advanced fault-tolerant/disaster recovery solution, assist you to design and install a Windows Server 2012 environment, provide online and on-premises consulting expertise and engineering support for failover clusters that include physical servers or virtual machines, and help you to centralize the administration of failover clusters.
Progentís Shared Help Desk service allows your business to split the load for Help Desk support seamlessly between your in-house IT staff and Progent's nationwide pool of certified desktop support engineers and matter experts (SMEs). Progentís Co-managed Help Desk service is an advanced support solution built around the top shared professional services automation tool for handling end-user service requests, ticketing, ownership, status tracking, and metrics.
SQL Server 2016 offers significant enhancements in performance, capacity, security, high-availability, mobile computing support, plus integrated analytics and reporting. New features include PolyBase for processing SQL and NoSQ files in one appliance for data warehousing, Hadoop support, Dynamic Data Masking, Mobile Reports, and centralized management of local and cloud operations and services. Progent's Microsoft-certified consultants can deliver online and onsite expertise to help businesses of all sizes to implement, administer or troubleshoot any version of SQL Server 2016. Progent can also assist you to integrate SQL Server 2016 with all key Microsoft products including Windows Server and Hyper-V, Exchange, SharePoint, Microsoft Dynamics CRM and GP, Skype for Business, and System Center Operations Manager (SCOM).
Progentís Microsoft certified consultants offer a range of support services for Microsoft Dynamics GP/Great Plains. Microsoft Dynamics GP/Great Plains is a Microsoft accounting package and corporate management solution built, like all Microsoft financial tools, on the scalable and popular foundation of Windows technology. Microsoft Dynamics GP/Great Plains 2010, the latest version of Microsoft accounting software in the Microsoft Dynamics GP/Great Plains line, offers a cost-effective solution for controlling and integrating finances, e-commerce, supply chain, manufacturing, project accounting, field service, CRM, and HR. Microsoft Dynamics GP is easy to install and integrate, and with its segmented design you can purchase only the functions you currently need, with the ability to expand users and enlarge functionality in the future. Progentís Microsoft Dynamics GP Software support experts can show you how to deploy, customize and manage Dynamics GP/Great Plains 2010 as well as earlier editions of Microsoft Dynamics GP.
SQL Server 2014 includes major improvements in key areas including speed, uptime, compliance, and cloud readiness. Microsoft SQL Server 2014 is the first version of SQL Server that includes in-memory technology that works transparently across all types of applications including Online Transaction Processing (OLTP), enterprise data warehousing, and business analytics. Progent's Microsoft-certified SQL Server 2014 consulting team can deliver cost-effective online and onsite services that include planning, configuration, administration, remediation, and software development services to enable organizations of all sizes to realize fast return from their SQL Server 2014 deployment.
Progent offers the expertise of RIM BlackBerry-premier consultants who can help small businesses to plan, manage, and repair BlackBerry technology affordably and effectively, doing away with the need for an internal BlackBerry expert and reducing the cost and distraction of maintaining a mobile workgroup. Progent's BlackBerry engineers have in-depth experience working with Progent's Microsoft-certified consultants, Cisco CCIE-certified engineers, and CISSP and CISM-certified security professionals. This wide range of knowledge, in conjunction with Progent's proven online support model, offers small businesses a cost-effective option for integrating BlackBerry technology seamlessly into their IT system.
Amazon Marketplace Web Service (Amazon MWS) is a collection of APIs that enables Amazon sellers to streamline their operations by automating key sales functions including listings, orders, shipments, fulfillment, and reports. By tapping into Amazon's extensive online selling environment and automating their sales processes, merchants can broaden their market, lower their cost of sales, accelerate reaction time to customers, and add to their profits. Progent's Amazon Marketplace Web Service (Amazon MWS) consultants can work with your development staff and provide application programming, workflow integration, project management support, and mentoring so you can cut development time and costs and expedite your ROI.
Progent's UNIX family support services provide small companies and developers help with administering and supporting UNIX, Linux or Solaris systems that coexist with Microsoft-powered technology. Progent offers your business access to UNIX consultants, support professionals certified by Microsoft and Cisco, and security specialists with CISSP certification. This broad range of experience offers you a convenient one-stop source to show you how to create and maintain a secure and robust cross-platform network and communications environment that supports UNIX and Microsoft coexistence by combining Windows with major versions of UNIX such as macOS and OS X, Solaris, IBM AIX, HP-UX, BSD, SCO and SGI/Irix or major Linux platforms including RedHat, SuSE, Mandrake, Debian-GNU and Slackware.
Progent practices information transfer from Progent's consultants to clients. By teaching customers to resolve technical issues that are within their comfort zone, Progent is able to focus on offering high-value skills where Progent has few competitors. Medium-size companies who utilize trusted freelance service providers or who maintain internal IT staffs benefit when Progent transfers knowledge about critical technology and tested processes to make their IT environments more robust, secure, and efficient.
Progentís high availability network consultants offer reliability consulting, disaster recovery planning, network load balancing, non-stop interoffice access, non-stop Internet connection design, non-stop data center support, and other high-availability networking consulting to show your company design a non-stop environment for strategic applications. Progent has the experience to develop affordable, high-availability networks by deploying the evolving library of Microsoft Windows Cluster servers such as Windows 2003 Cluster Server, Microsoft SQL Server Cluster, and Exchange Cluster Server. Progentís Microsoft and Cisco certified consultants can help you design a fault tolerant mutli-site network with a fully redundant Internet connection and intelligent system load balancing.
Exchange Server 2013 includes significant enhancements to the functionality of its predecessor Microsoft Exchange 2010 and delivers powerful new features plus a revamped structure. These enhancements favorably impact key areas like manageability, availability, security and compliance, operational costs, teamwork, extensibility, performance, compatibility, and the user experience. Progent's certified Exchange 2013 consulting professionals can help you understand the potential business benefits of migrating to Exchange Server 2013, create a cost-effective test and rollout strategy, and train your IT staff to manage your Microsoft Exchange 2013 environment. Progent can also provide affordable remote consulting and management services for Exchange Server 2013.
Progent's ProSight family of managed IT services are geared to provide organizations who have small in-house IT administration and support staffs with affordable access to world-class management tools and consulting experts. Advantages of Progent's ProSight line of managed IT services include fixed network management expenses, automation of common administrative processes, ongoing adoption of the latest technology, smooth transition from older technology to current solutions, close alignment of information technology with strategic objectives, guidance from seasoned IT consultants, and freeing up management to focus on business instead of fast-evolving network technology.
Progent's certified SonicWall firewall experts can show you how to configure, maintain, and tune SonicWall firewall appliances including the current SonicWall TZ and NSa families of appliances and the legacy SonicWall PRO 1260 Secure Switch devices. Progent's CISM and CISA-certified cybersecurity experts can help you incorporate SonicWall security gateways into a complete security solution and build security into your corporate processes.
Progent can provide one-on-one education customized for individuals who want to expand their knowledge of the macOS and OS X operating system, Apple Mac computers, or Mac office applications including Microsoft Word, Excel, and Outlook for Mac. Progent also offers specialized group or individual online classes for macOS and Mac OS X application software.
Amazon Marketplace Web Service is a library of APIs that enables Amazon sellers to streamline their business processes by automating crucial sales activities such as listings, orders, shipments, inbound and outbound fulfillment, and reports. By tapping into Amazon's vast online ecosystem and automating their sales processes, merchants can expand their market, reduce their cost of sales, improve response time to customers, and add to their profits. Progent's Amazon Marketplace Web Service developers can work with your development staff and provide application programming, workflow integration, project management support, and mentoring so you can cut development time and costs and expedite your ROI.
Progent is a leading innovator in economically delivering world-class IT support to small companies. Progent's achievement in addressing the IT support requirements of the historically underserved small business market is the cumulative outcome of key technical and process breakthroughs that have eliminated a great deal of the conventional costs out of managing network support, added unprecedented technical expertise into the support mechanism, and significantly streamlined the repair cycle.
Progent's Test and Training Lab located at the QTS Internet Data Center is available for testing line-of-business applications, developing cost-effective migration methodologies, assessing and tuning performance, planning or validating disaster recovery strategies, resolving compatibility issues, and establishing training systems for the latest products and technologies. For Progent clients without sufficient internal resources to assemble effective test systems, Progent's Test and Training Lab cuts capital outlay and engineering risk while keeping vital network projects on schedule.
Progent's Microsoft-certified professionals can help you to calculate the benefits of Windows Server 2008 for your business, create pilot systems and rollout plans, integrate Windows Server 2008 with your IT infrastructure and workload, train your support personnel how to use new administration tools, and provide ongoing consulting and support via low-cost alternatives such as Help Desk service and online technical support.