Additional Topics of Interest

Microsoft and Cisco Certified Co-managed Heldesk Network Consulting
Microsoft and Cisco Certified Expert Service Desk Sharing Online Technical Support

Progent's Shared Help Desk service allows your business to share responsibilities for Help Desk support transparently between your IT staff and Progent's pool of certified desktop support technicians and subject matter experts. Progent's Co-managed Help Desk service is an advanced service desk solution built around ConnectWise Manage, the top shared professional services automation (PSA) platform for handling end-user service requests, ticketing, ownership, progress tracking, and metrics.

Microsoft Lync Server Instant Messaging IT Consultants
Microsoft Lync 2013 Remote Technical Support

Lync Server 2010 provides Instant Messaging, Presence, voice/video conferencing, desktop collaboration, as well as VoIP and public switched telephone network calling. Microsoft Lync 2010 can extend the capability of Microsoft Exchange, SharePoint and Office desktop or cloud-based Microsoft 365 and simplify management via integration with Active Directory. Lync 2010 can also reduce expenses by eliminating VoIP equipment and subscription fees, PBX systems, or legacy teleconferencing solutions. Progent's Microsoft-certified unified communications experts offer online and onsite support services to help your company to maintain and repair your current Lync Server 2010 environment or evaluate the benefits of migrating from Lync to Skype for Business, which is the renamed and revamped version of the product. Progent can also assist you to design and execute an efficient Skype for Business migration.

Microsoft Experts Services Lync Server 2013 conference bridges
Lync Server 2013 Technical Support

Lync 2013, now called Skype for Business, enables organizations of any size to build a centrally managed and protected communications ecosystem that permits the modern BYOD computing model with instant messaging (IM), real-time presence, web conferencing with app sharing and whiteboard, as well as IP and PSTN calling enabled for a broad range of desktop and handheld clients. Progent's Microsoft-certified Lync Server 2013 experts and system integrators can assist you to assess the advantages of Lync Server 2013, design an on-premises, cloud-resident (via Lync Online) or hybrid model appropriate for your current and future plans, deploy Lync 2013 so as to speed up your ROI, and provide custom webinar and on-premises training to your IT staff and end users. Progent offers in-depth expertise in key pieces of a Lync Server 2013 solution including Microsoft Windows Server, SQL Server Express and Exchange, and Progent can help your organization to integrate Lync 2013 with key Office and Microsoft 365 applications such as Outlook clients and PowerPoint.

Security Organizations SonicWall TZ500 Firewall
Consultant SonicWall NSA 9250 Firewall

Progent's certified SonicWall firewall consultants can help you integrate, maintain, and tune SonicWall firewall/VPN appliances including the newer SonicWall TZ and NSa families of appliances and the older SonicWall PRO 1260 Secure Switch products. Progent's CISSP and CISA-certified cybersecurity consultants can show you how to incorporate SonicWall security gateways into an end-to-end network protection solution and design security into your corporate operations.

Windows 8.1 Specialists
24-Hour Windows 8.1 Security Support Outsourcing

Windows 8.1 is engineered to power computers ranging from smartphones and tablets to engineering workstations. A wealth of new and improved capabilities, including its touchscreen interface and signature tile user interface, provide a wide selection of advantages for companies who know how to put them to work. Progent's Windows consultants can help get your organization up to speed with Windows 8.1 and show you how to derive maximum competitive advantage from the product's various new and enhanced technologies.

Microsoft 365 Excel Reporting Development Company
Microsoft 365 Excel and SharePoint Consulting

Progent's Microsoft-certified Excel and Office 365 Excel consultants offer a broad range of online support services to help you to design, program, test, install, administer, and debug applications powered by any version of Microsoft Excel, including Excel 2016 and Office 365 Excel. Progent can help you to migrate your existing Excel applications to the newest releases of Excel, integrate Excel with Apple iOS-powered iPhones and iPads and Google Android smartphones and tablets, and resolve compatibility problems between various versions of Office Excel. Progent offers as-needed support to organizations who need a quick solution to a specific problem related to Excel and Progent also offers comprehensive project management support for upgrading or developing mission-critical applications based on Office Excel. Progent's cost-effective online training classes for Office Excel can be customized to address the special requirements of individuals or teams.

SharePoint Online Network Consultant
SharePoint Server 2019 Migration Professionals

Progent's certified SharePoint 2019 and SharePoint Online consultants can provide economical remote and on-premises consulting expertise, software development, and troubleshooting services for businesses of any size who want to migrate to SharePoint 2019 or SharePoint Online from earlier versions of SharePoint. Progent can help you design and carry out an efficient upgrade to SharePoint 2019 on premises, SharePoint Online, or a hybrid environment that combines onsite and cloud resources into a cohesive intranet solution.

24/7 Sun Solaris Remote Consultant Services
Linux Remote Consulting

Progent offers nationwide remote help and consulting services for companies that run Sun Solaris environments or whose information systems include a combination of Sun Solaris and Microsoft Windows technology. Remote technical support offers optimum leverage for your information technology dollar by preserving user efficiency and limiting the time charged for computer analysis and repair. Advanced remote access technology and experienced service specialists and engineers allow Progent to solve most network problems without squandering time and expense by going to your location. In most of situations your IT problems can be dealt with by telephone or via a combination of phone help and remote network analysis. Progent can offer the services of Cisco CCIE network experts and CISA premier security specialists to help with the most difficult system issues.

Tech Support Small Business
Small Business Computer Network Providers

Progent provides the help of Microsoft and Cisco-Certified network consulting experts to show clients economical alternatives to help organizations maximize the benefits of Microsoft and Cisco technology. For networks that range from remote offices to large corporations, Progent's network consultants can assist you to enhance your network's e-mail infrastructure, security, availability, throughput, and system administration.

Immediate Data Center Colocation Remote Support
Hosting Remote Support

Progent's colocation center support services are designed for companies with equipment located at Internet Data Centers or data center colocation hosting facilities and requiring on-demand on-site help at the co-location site as well as remote help from Microsoft and Cisco Certified professionals. Progent offers a full range of IDC and data center and colocation consulting services including network architecture analysis, Windows and Linux server installation and support, troubleshooting for server and telecommunications networking, design and deployment of high availability systems, defining and deploying layered security structures, firewall configuration and troubleshooting, designing load balancing solutions, and creating high-availability server and storage clustering systems.

24-7 SCOM Resource Pools Technical Support Services
Microsoft SCOM 2012 Remote Technical Support

Progent's Microsoft-certified consultants have over a decade of background planning, deploying, enhancing and repairing Microsoft SCOM solutions and can provide companies of all sizes advanced remote or onsite consulting support for Microsoft SCOM 2012. Progent can help your company to design an architecture for Microsoft SCOM 2012 servers that provides the responsiveness and resilience needed to watch over your IT resources efficiently, whether your datacenters are on-premises, in the cloud, or a mixed environment. Progent's SCOM consultants can also assist you to import and customize System Center 2012 Operations Manager management packs based on best practices for monitoring network fabric as well as Microsoft and 3rd-party applications and services. In addition, Progent can deliver responsive online or on-premises technical support to help you to fix critical issues detected by Microsoft SCOM 2012.

Virtual Server Private Cloud Hosting Engineer
Private Cloud Hosting for Virtual Data Centers Consulting Services

Progent's private cloud hosting allows small and midsize businesses to run mission-critical applications like Microsoft SQL and Exchange Server from a hardened Tier III data center facility on fault-tolerant equipment with offsite backup. Progent uses Microsoft's Hyper-V platform for server virtualization and Microsoft Data Protection Manager for backup and restoration. Smaller organizations can use Progent's private cloud to eliminate large investments in the acquisition, upkeep, and management of computer equipment and facilities while benefiting the highest levels of network reliability and security.

CIO Consultants
Chief Information Officer IT Consultants

Progent can provide small businesses with an information management expert who can function as a part-time Chief Information Officer. This part-time CIO can provide long-term direction to help you deploy sensible technology to enhance business operations so they align more closely with your corporate goals. Your company can create and implement a well conceived IT plan without absorbing the expense of a full-time Chief Information Officer.

24 Hour NetDocs and Exchange Professionals
NetDocs Planning Consult

NetDocuments (NetDocs) is a leading cloud-based document management system (DMS) designed specifically for legal workflows. Progent can provide online access to NetDocuments consultants who can assist legal departments and law firms to plan, deploy, manage, tune, or debug a document management system solution powered by NetDocuments.