If you are a network engineer with system support expertise, joining Progent and assisting our clients will enhance your skills via interaction with Progent's team of mutually supportive, high-output consulting experts. Progent's concentration on offering network expertise and technical help to small and midsize companies will give you the chance to consult closely with decision makers and add significantly to the success of dynamic organizations. In addition, Progent's virtual office environment provides the most advanced tools for off-site support and wireless connectivity to allow you to deliver speedy fixes when you take on business-critical issues.
Email Guard from Postini offers continually updated spam and virus filtering, data filtering, and protection from email-based directory harvesting and DSA attacks. Progent is a Postini partner and service specialist. If your organization is too small to purchase for a regular Postini license, you can still have access to Postini's Perimeter Manager technology via Progent's E-Mail Guard antispam and anti-virus aggregation program. Progent's expert e-mail protection consultants can show you how to develop an email safety strategy that incorporates anti-spam and anti-virus services and policies.
Progent's Microsoft-certified consulting experts have over 10 years of experience planning, deploying, optimizing and fixing System Center Operations Manager environments and can provide companies of any size advanced online or on-premises consulting services for Microsoft SCOM 2012. Progent can help your company to plan an architecture for System Center 2012 Operations Manager servers that provides the responsiveness and resilience required to monitor your IT resources effectively, whether your datacenters are onsite, cloud-based, or a mixed solution. Progent's SCOM consultants can also help you to import and customize SCOM 2012 management packs according to industry best practices for tracking network fabric and Microsoft and third-party apps and services. Also, Progent can deliver fast online or on-premises technical support to assist you to fix serious problems uncovered by Microsoft SCOM 2012.
With the Catalyst line of switches for small and medium-sized companies, Cisco enables companies to realize all the advantages of bringing intelligent services into their networks. Cisco's Catalyst switch technology allows you to enable features to make your IT network sufficiently available to accommodate real-time requirements, scalable to facilitate future growth, secure enough to guard restricted information, and capable of differentiating and controlling all traffic to streamline network operations. Progent's CCIE and CCNP certified consultants can show you how to select and integrate Catalyst switches that make sense for your business. Also, Progent's CISM and CISSP certified security specialists can show you how to create a strategic protection plan and set up Catalyst switches so they powerfully enforce your security policies. Catalyst switches that Progent supports include the Cisco Catalyst Express 500 switches, Catalyst 3560 switches, Catalyst 4948 switches, and Cisco Catalyst 6500 switches.
Progent is organized provide comprehensive online support for all major technical areas common to small company information networks and offers an array of vital, on-demand services such as a part-time CIO to provide senior-level IT design and negotiating skills, a Technical Response Center for help desk services, proactive remote monitoring, spam and email-borne virus filtering as a managed service, project management for major projects such as office relocations oroperating system migrations, connectivity consultants for building and maintaining fast and robust network infrastructure, security specialists to verify data safety and regulatory compliance, disaster recovery specialists to help design business continuity plans, and software programmers to write, customize, or repair business application programs.
Remote continuous network monitoring, proactive alerts, and actionable analytical reporting are vital to maintaining the proper operation of your IT system and eliminating unnecessary and expensive disruptions. Remote Monitoring and Management solutions have progressed so far that companies of all sizes can get a level of network stability that was previously reserved for large enterprises. Progent can provide a variety RMM solutions delivered as low-cost services created to assist your company to detect and fix a an array of network issues before they get big enough to hurt productivity.
Progent's team of Microsoft and Cisco Premier Certified experts average longer than a decade of hands-on professional background, at the forefront of IT service, performing a wide variety of IT projects for an extensive mix of businesses. Each Progent consultant shares a proven collection of individual best practices that are combined into company-wide best practices standards that Progent instills in its support team. This guarantees that you get not only world-class IT skills, but also a support engineer with proven methods for using technical knowledge to resolve real-world network problems quickly.
Progent's certified Microsoft Windows 2000 consultants can help you optimize the functionality of your existing Windows 2000 Servers and can streamline network management, provide technical support and troubleshooting, and strengthen security. Progent can also show you how to create, rationalize, and execute a plan to migrate from Windows Server 2000 to Windows Server 2003. Progent is experienced in designing pilot programs to eliminate the obstacles associated with moving to Windows 2003 Server by identifying possible hardware and application compatibility problems.
Progent offers nationwide remote technical support and consulting services for businesses who operate Sun Solaris networks or whose information systems feature a mix of Sun Solaris and Microsoft products. Online IT help provides optimum return for your IT dollar by preserving user efficiency and limiting the time billed for network analysis and repair. Advanced remote support tools and experienced service specialists and consultants combine to enable Progent to handle the majority of IT issues without squandering time and money by traveling to your site. In the vast majority of cases your network issues can be dealt with by telephone or via a mix of telephone support and remote network analysis. Progent can put you in touch with Cisco certified CCIE infrastructure experts and CISSP and ISSAP certified security specialists to assist you with the most difficult network issues.
Progent's certified professionals can help you to evaluate the benefits of Windows Server 2012 R2 for your organization, develop pilot environments and migration plans, optimize your network for local, multi-site, private or public cloud-based, and partial-cloud datacenters, educate your IT management team, develop a corporate-wide security strategy, automate IT management, assist with application development, and generate and test a DR/BC plan.
Progent's Windows Server 2016 disaster recovery experts can assist your organization to plan and deploy a DR system built around Microsoft's most advanced Failover Clustering technologies such as Cluster OS Rolling Upgrade for non-intrusive migration to Windows Server 2016, Storage Replica for zero-data-loss Recovery Point Objective (RPO), Storage Spaces Direct for enterprise-class storage clusters using commodity hardware, Virtual Machine Load Balancing for improving the performance and fault-tolerance of Failover Clusters while reducing capital investment and operational expenses, and Cloud Witness for easy, economical creation of a stretch cluster quorum witness.
Progent's Computer Help Desk Outsourcing Support Services for PC desktop technical support are intended specifically for small organizations who require fast availability of a Help Desk Call Center with professional telephone support and effective escalation options but who have to operate within a modest IT budget. Key components of Progent's Help Desk Outsourcing Support Services are Helpdesk Phone Support, Secure Remote Access Support, System Evaluation, Expert Escalation, Virtual Help Desk Call Center Services, By-the-Minute Billing, and Help Desk Software Recommendation and Integration.
Years of background providing Microsoft expertise and Cisco technology consulting has enabled Progent to develop an unmatched ability for serving branch offices that require IT help with the flexibility common to with small organizations but which includes effective client interaction, thorough documentation, and compliance with corporate IT standards. If your corporation maintains a branch office located anywhere in or any region served by Progent's engineers, Progent can provide a broad array of onsite and remote IT consulting services and network design expertise.
Progent's IT outsourcing services offer affordable computer support for small organizations. Whether it includes designing network infrastructure, setting up an in-house Help Desk or outsourcing a one, deploying an updated e-mail system, monitoring your network, or building an on-line eCommerce solution, outsourcing your network technical services can reduce expenses and minimize uncertainties, permitting IT service expenses to increase in a more linear and controlled fashion than is feasible by assembling a large, all-purpose in-house network support organization. Progent's Outsourcing White Paper and flyers explain how Progent can help you create a secure and highly available network foundation for your vital business software powered by Microsoft Windows including Office XP, Office 2003, and Office 2000.
Microsoft Small Business Server is an affordable suite of server products that offers the foundation for a powerful but manageable information. The IT sophistication of the Microsoft .NET components included with Microsoft Small Business Server calls for a network consultant with real-world experience designing and building seamless, end-to-end business network solutions. Progent's SBS Server consultants have an average of over a decade of background supporting business systems powered by Microsoft platforms. This background ensures you results in installing, managing, and repairing IT solutions that incorporate the Microsoft SBS Server suite of servers and applications.
Progent's ProSight family of managed services are geared to offer organizations who maintain minimal in-house IT support teams with affordable access to world-class management platforms and technical expertise. Benefits of the ProSight line of managed services include fixed IT maintenance expenses, automation of common administrative tasks, continual absorption of new technology, smooth migration from legacy technology to up-to-date solutions, improved fit between information technology with business goals, guidance from seasoned IT experts, and freeing up management to concentrate on business issues instead of fast-evolving information technology.
Lync Server 2013, now called Skype for Business, enables organizations of any size to create a manageable and secure communications ecosystem that supports the modern BYOD computing style with instant messaging (IM), presence, audio/video and web meetings with application sharing, as well as IP and PSTN telephony enabled for a wide assortment of desktop and handheld devices. Progent's certified Lync 2013 consultants and system architects can assist you to assess the advantages of Lync Server 2013, design an in-house, cloud-resident (via Lync Online) or hybrid topology appropriate for your current and future goals, deploy Lync 2013 so as to speed up your return on investment, and deliver live webinar and onsite training to your IT team and end users. Progent offers expertise in key pieces of a Lync Server 2013 deployment that include Windows Server, SQL Server and Exchange, and Progent can assist your organization to combine Lync Server 2013 with key Microsoft 365 apps including Outlook and PowerPoint.
Progent can provide affordable online support to assist companies of any size to integrate Amazon Web Services (AWS) cloud services such as Elastic Compute Cloud (EC2) for virtual server hosting, Amazon Simple Storage Service (Amazon S3), and Glacier. Progent can assist your IT team with every phase of Amazon AWS integration including requirements analysis, readiness assessment, system design, testing, deployment, administration, performance optimization, licensing management, disaster recovery solutions, and security and compliance.
Microsoft has made a strong effort to enable transparent hybrid environments that integrate Microsoft 365 Exchange Online and on-premises Exchange systems. This permits you to have specific Exchange mailboxes located at your physical datacenter and other mailboxes resident on Microsoft 365. Progent's Microsoft-certified Exchange consulting team can assist your organization with any facet of designing, integrating and debugging your hybrid Exchange network. Progent's Exchange consultants can deliver as-needed expertise to help you resolve stubborn technical issues and also can provide comprehensive project management outsourcing or co-sourcing to ensure your hybrid Exchange solution is successfully completed on time and within budget.
Progent's ProSight Virtual hosting services provide small and midsize companies a variety of advantages such as lower capital costs, savings on operational costs, improved management focus, world-class protection, greater fault tolerance, and business continuity.
ProSight Data Protection Services ECHO offer small and mid-sized businesses an affordable and fully managed service for secure backup/disaster recovery (BDR). Available at a low monthly price, ProSight Data Protection Services automates your backup processes and enables fast recovery of vital files, apps and virtual machines that have become lost or corrupted due to hardware failures, software bugs, disasters, human error, or malware attacks like ransomware. ProSight Data Protection Services can help you protect, retrieve and restore files, folders, applications, system images, as well as Hyper-V and VMware virtual machine images. Important data can be backed up on the cloud, to an on-promises device, or mirrored to both. Progent's disaster recovery specialists can deliver advanced expertise to configure ProSight Data Protection Services to be compliant with government and industry regulatory standards like HIPAA, FIRPA, and PCI and, whenever necessary, can help you to recover your critical data.
SQL Server 2000 is a complete, Web-enabled database and data analysis package that opens the door to the fast development of cutting-edge enterprise-class applications that can give your company a significant competitive advantage. Microsoft SQL Server 2000 provides core support for XML and the capability to query across the Internet and beyond the firewall. The experience of Progent's certified SQL Server 2000 consultants, averaging more than over 10 years of work supporting Microsoft integration, assures you success in planning, deploying and managing Microsoft SQL Server solutions that are seamlessly connected with other applications powered Microsoft's .NET environment.
Progent can give you access to application developers who can customize your Microsoft Business Solutions ERP, MRP, and financial system packages to meet your specific company needs. Progent's Microsoft-certified support experts offer experience in Microsoft Dynamics AX ERP Software, Microsoft Dynamics Microsoft Navision, Microsoft Dynamics SL 6.5 Accounting Software, and Microsoft Retail Management System. Progent also offers custom e-Commerce integration services for safe, corporate-wide information sharing plus interfacing with Customer Relationship Management programs.
Small to middle size businesses can now get all the benefits of Microsoft Operations Manager 2007 and also have quick access to Progent's Microsoft and Cisco certified IT consulting experts. With Progent's economically priced IT support programs, mid-size organizations can choose a basic co-sourcing package built around Microsoft Operations Manager 2007 with server monitoring, reporting, Help Desk and remote service or a comprehensive round-the-clock outsourcing solution. Progent offers expertise in System Center Operations Manager to offer small and midsize company information systems enterprise-class reliability, security and performance.
Microsoft Dynamics GP accounting includes analysis and reporting features that allow you to track all operations, revenues and spending, and market patterns with built-in drill-down, inquiry, and reporting capabilities. Progent's Dynamics GP/Great Plains reporting consulting services can help you create reports that allow you to analyze your business more completely, converting raw data into useful management information. Progent is able to enhance your reporting and analytics by offering Crystal Reports consulting, FRx help, and Microsoft Excel assistance. In addition to offering reporting consulting, Progent can supply Microsoft .NET consulting, Microsoft SQL Server expertise, and programming design with VBasic, XML and other development environments in order to deliver specialized line-of-business application development and eCommerce solutions that work seamlessly with Dynamics GP/Great Plains.
Forefront Threat Management Gateway is based on the proven security capabilities of Microsoft ISA Server 2006 and offers a easily managed Internet gateway that delivers a single-server platform for an array of security functions including an multi-layer firewall, URL filtering, antimalware, intrusion protection, application proxy, Virtual Private Network management, and HTTP/HTTPS inspection. Microsoft Forefront Threat Management Gateway 2010 includes comprehensive web security reporting capabilities, permits custom reporting powered by Microsoft SQL Server, works with Active Directory to simplify policy enforcement, and can be operated as a virtual machine to cut costs and improve availability. Progent's Microsoft-certified consultants can assist you to plan and carry out pilot and production implementations; interface Forefront TMG 2010 with Windows 2008, Active Directory, Microsoft SQL Server, Microsoft Exchange Server 2010, and SharePoint; set up Microsoft Forefront TMG 2010 to operate on a virtual server with Windows Hyper-V; and deliver ongoing support and troubleshooting. Progent can also help your organization to upgrade smoothly to Forefront TMG 2010 from ISA Server 2006 or ISA Server 2004.
Progent's Microsoft certified engineers offers remote and on-premises support expertise to help you to administer, support, and repair PCs based on Windows 7 and can also provide assistance with migrating to Windows 8.1 or Windows 10 from Windows 7. Progent can provide expertise with management automation, data and identity protection, disaster recovery, remote connectivity, smartphone and tablet management, Wi-Fi configuration, and 24x7 network monitoring and alerts.
Progent's Microsoft consultants offer small and medium size companies enterprise-grade consulting support for Microsoft Systems Management Server 2003 and Configuration Manager 2007, Microsoft's standard tools for update and deployment management. System Center Configuration Manager 2007 is Microsoft's new name for the change management platform previously called Systems Management Server. System Center Configuration Manager offers a range of enhancements to SMS Server 2003 including comprehensive automation, integrated Windows Vista Windows Server 2008 support, quarantine support, and device driver management. Progent's certified consulting professionals can show you how to use SMS or Configuration Manager 2007 effectively for automated operating system and application deployment, security patch control, application metering, and licensing compliance. Progent's engineers can also help your company to move smoothly from Microsoft Systems Management Server 2003 to System Center Configuration Manager 2007.
Progent's Microsoft authorized experts offer three service programs to help medium-size and large businesses develop an efficient and successful internal Network Support Helpdesk. Progent's help desk consulting services include ROI evaluation, process analysis and improvement, management reporting, training of in-house staff, and documentation of processes. Progent's Software Selection and Integration Services help companies analyze the various top level Help Desk application programs on the market and determine what products might be too costly, lack critical functions, or align badly with your company's corporate culture. Progent also offers short-term staffing for companies who want to augment their internal Help Desk staff for occasional projects or to substitute for absent or indisposed workers.
Infor CloudSuite Industrial, previously branded SyteLine, is an ERP platform that incorporates over a quarter century of experience assisting manufacturing and distribution companies to manage complex supply chains and improve the efficiency of key business processes to get products to market fast and meet customer commitments consistently. Progent offers the skills of an ERP specialist with over two decades of background working with the Infor CloudSuite Industrial/SyteLine product family. Progent offers online or onsite services that can range from occasional advice to end-to-end solution planning and project management outsourcing or co-sourcing. Sample services offered by Progent for Infor CloudSuite Industrial include installation, upgrades, business analysis, customization, CPQ, web site integration, debugging, data conversion, Amazon AWS integration, training, and DBA services.
Progent's Cisco-Meraki Wi-Fi access point experts can help your organization to plan, set up, administer and debug Cisco's Meraki-based Wi-Fi networks for environments from a branch office to a large campus or a multi-site enterprise. Progent can also help you to integrate other Cisco devices for centralized management.
Progent can help businesses of any size to migrate any part of their computing infrastructure to the Microsoft Azure cloud. This can simplify network management and lower hardware expense. Microsoft Azure includes a wealth of public cloud services and Progent can help you to understand the benefits and restrictions of various cloud computing models you can use with Azure. Progent can help you manage cloud-resident or hybrid cloud and local applications and network infrastructure and make sure that you sidestep the typical mistakes small organizations make when migrating to the cloud. Progent can show you how to configure cloud servers on Azure Virtual Machines, use cloud storage with Azure Storage, manage authentication with Azure Active Directory, and automate transparent backup services with Azure Backup. Progent can also help you to configure perimeter firewalls and IPsec VPN tunnels and to manage iPhones and iPads and Android handhelds.
Progent has a long background delivering a broad range of remote network support and urgent troubleshooting services to local governments and schools throughout the United States. Progent is one of the industry's pioneers in delivering expert remote IT support and has delivered network support to organizations in all 50 states. Online support saves travel expenses and resolves problems faster than onsite service calls.
Exchange 2013 includes major improvements to the functionality of its predecessor Exchange 2010 and delivers important innovations as well as a revamped architecture. These improvements affect key IT areas including manageability, high availability (HA), compliance, cost of ownership, teamwork, expandability, throughput, compatibility, and the user experience. Progent's Microsoft-certified Exchange 2013 consulting professionals can assist your organization to evaluate the possible advantages of migrating to Microsoft Exchange 2013, create a cost-effective test and rollout plan, and train your IT team to maintain your Exchange 2013 environment. Progent can also provide ongoing online consulting and management services for Exchange 2013.
For enterprises with branch offices in or any region covered by Progent's consultants, Progent's Microsoft-Premier network support experts and certified Cisco network consultants can provide a variety of network consulting services such as project planning, Sarbanes Oxley compliance, office moves, corporate security, network design, local or phone-based branch office support, and technical support for colocation hosting facilities. A Progent network consultant can help you design a multi-office network that makes efficient use of co-location services and Internet hosting sites. Progent's Microsoft Premier engineers can help major enterprises design, integrate and support massive rollouts of the latest versions of Microsoft products such as Enterprise Active Directory, Microsoft Exchange Server, SharePoint, Microsoft SQL, and Enterprise Windows. Progent's Cisco Certified Internetwork Expert and CCNP consultants can help you deploy Cisco technology for connectivity solutions that incorporate simple, high-performance, integrated, and remote networking.
If your organization does not require immediate online support but you think you will need technical services with your information system in the near future, you can conserve time and money and guarantee that the right expertise will be available when you want it by getting in touch with a Progent sales specialist and signing up as a customer. For details, phone 800-993-9400 or send email to firstname.lastname@example.org.
Progent's certified Office and Microsoft 365 consultants can help companies of any size to incorporate Office desktop and Microsoft 365 applications including Office Excel, Word, PowerPoint, Outlook, Microsoft Access, Project and Publisher into a seamless productivity solution that offers quick ROI and promotes better business outcomes. Progent can help you to interface Microsoft Office or Microsoft 365 apps with each other and with other core Microsoft technologies including SharePoint, Microsoft Exchange Server and Microsoft SQL Server deployed locally or hosted in the cloud. Progent can also help you to resolve compatibility issues with different releases of Microsoft Office desktop and offers live online instruction to individuals or groups.
Microsoft Windows 8.1 is engineered to power computers from smartphones and tablets to engineering workstations. A wealth of innovative features, such as touch screen interface and iconic tile user interface, offer a broad range of advantages for companies who know how to put them to work. Progent's Windows experts can help get your business up to speed with Windows 8.1 and make sure you derive maximum business value from the product's various technical enhancements.
ProSight Data Protection Services ECHO from Progent offer small and medium-sized businesses an affordable end-to-end solution for reliable backup/disaster recovery (BDR). Available at a low monthly cost, ProSight DPS automates and monitors your backup activities and allows rapid restoration of vital files, applications and VMs that have become unavailable or damaged due to component failures, software glitches, disasters, human mistakes, or malware attacks such as ransomware. ProSight DPS can help you back up, recover and restore files, folders, applications, system images, as well as Hyper-V and VMware images/. Important data can be protected on the cloud, to an on-promises device, or to both. Progent's disaster recovery specialists can provide world-class support to set up ProSight DPS to be compliant with regulatory standards like HIPAA, FINRA, PCI and Safe Harbor and, whenever necessary, can help you to restore your business-critical data.
Progent's short-term staff augmentation services allow organizations to respond to sudden increases in demand for IT professionals without dealing with the costs and delays associated with identifying and recruiting reliable technical help and without increasing your full-time head count.
Progent can assist you to deploy Cisco's networking technology to create a robust foundation for your onsite, private cloud, or hybrid data center and improve operations in key areas including resource consolidation, security and compliance, versatility, availability, and recoverability.
E-Mail Guard is a complete service for blocking spam and virus attacks. E-Mail Guard handles the protection and management of company email by offering continually updated spam and virus blocking, policy management, content testing, and defense against email-borne DHA and Distributed Denial of Service attacks. E-Mail Guard also includes tracking, management and analysis tools as well as outbound email filtering to let you troubleshoot your e-mail system and specify and regulate corporate email policy.
Barracuda Backup is a low-cost, subscription backup and disaster recovery platform for small and mid-size businesses. A Barracuda Backup solution can include a custom-designed hardware storage device built by Barracuda or a virtual appliance with similar functionality but which uses your existing storage hardware. Barracuda Backup protects critical company data produced locally, at one or multiple remote locations, or in the cloud. For disaster preparedness, you can replicate data to the Barracuda Cloud, to Amazon Web Services (AWS), or to any site with a Barracuda Backup appliance. Progent is a Barracuda partner and Progent's Barracuda Backup consulting experts offer a wide range of consulting support services to help you to plan, integrate, manage and troubleshoot a backup and disaster recovery system built on Barracuda technology.
Years of experience providing Microsoft expertise and Cisco technology consulting has enabled Progent to develop an unmatched capability for serving branch offices that need IT service with the responsiveness common to with small firms but which includes professional client interaction, thorough documentation, and compliance with corporate IT standards. If your corporation maintains a branch office located anywhere in California or any region served by Progent's consultants, Progent can offer a wide range of on-premises and on-line IT support services and network architecture assistance.
Progent's Technical Response Center (TRC) offers national extended hours remote assistance for networks powered by Windows and Cisco technology. Progent's Microsoft and Cisco-Premier service engineers provide after-hours phone help and remote direct computer access to troubleshoot and resolve technical problems quickly and economically. The breadth of IT expertise available from Progent's team of country-wide support professionals makes it possible to escalate even the toughest problems to qualified specialists as required. For urgent problems, the TRC tries to answer your request for support in less than one hour.
Progent's colocation center support services are intended for businesses with equipment located at IDCs or data center colocation hosting sites and in need of timely on-site assistance at the colo facility plus remote support from Microsoft and Cisco Premier Certified experts. Progent offers a full range of IDC and data center and colocation support services including network topology evaluation, Windows and UNIX server installation and support, troubleshooting for server and telecommunications infrastructure, design and installation of fault tolerant configurations, defining and implementing layered security structures, firewall integration and troubleshooting, designing load balancing environments, and creating high-availability server and storage cluster configurations.
Progent can provide you with programmers who can customize your Microsoft Business Solutions ERP, MRP, and accounting system packages to meet your unique business requirements. Progent's Microsoft-certified consultants offer experience in Microsoft Dynamics Microsoft Axapta, Microsoft NAV Business Management Software, Microsoft Dynamics SL 6.5 Accounting Software, and Microsoft Business Solutions Retail Management Software. Progent also offers expert e-Commerce integration support for safe, corporate-wide resource sharing plus interfacing with CRM programs.
Progent provides support expertise for WatchGuard Firewall/VPN security gateways including the WatchGuard Firebox and XTM lines of Firewalls and the Firebox SSL VPN Gateway. Progent's WatchGuard professionals can help you select, configure, and maintain a WatchGuard Firewall appliance that fits your network security requirements and budget. Progent can assist you to maintain outdated WatchGuard firewall appliances or migrate smoothly to current WatchGuard firewalls.
Progent's certified wireless experts can assist businesses of any size to design, implement, manage and repair Cisco Aironet wireless access point environments to achieve the performance, coverage, capacity, expandability, security compliance and manageability needed for seamless access between Wi-Fi and wired networks. Progent offers affordable remote and onsite consulting services for both end-of-life and new-generation 802.11ac Aironet wireless access points and Progent can assist your business plan and maintain deployments of indoor and outdoor/industrial Aironet Wi-Fi APs.
Progent can help you in all phases of your upgrade to Microsoft Exchange Server 2016 including designing HA infrastructure for a local, cloud-based or hybrid environment; licensing requirements for Exchange and Windows Server 2012 R2; migrating mailboxes; Hyper-V strategy; determining mass storage capacity required for your virtual machines (VMs), databases and logs; configuring hardware load balancing (HLB) for fault-tolerant CAS services; planning, setting up and testing Exchange Servers and Windows Servers and DAG groups; integration with SharePoint; preparing your firewall; creating SSL certs; providing client integration with Office 2010 or greater or Microsoft 365; and setting up Outlook on the web (formerly Outlook Web App).
Medium-size businesses can derive all the benefits of Microsoft System Center Operations Manager and have fast access to Progent's Microsoft and Cisco Premier Certified network consulting experts. Thanks to Progent's affordably priced network service programs, medium-size businesses can select a simple co-sourcing package based on Microsoft System Center Operations Manager 2007 with network monitoring, automated alerts, in-depth reporting, Help Desk Call Center, and online troubleshooting. For businesses with line-of-business environments who need non-stop networking, Progent offers a comprehensive round-the-clock outsourcing package. Progent supports Microsoft Operations Manager 2007 to offer mid-size business networks enterprise-class availability, security and performance.
Progent's Microsoft-certified SQL Server 2017 experts can help your business to evaluate the business advantages of migrating to SQL Server 2017 and can help your organization to plan and carry out an efficient migration of your databases and applications to any deployment model including on-premises, cloud-hosted, or hybrid. Progent's SQL Server experts offer remote or on-premises support ranging from as-needed architecture assessment or troubleshooting to end-to-end project management to make sure your SQL Server 2017 initiative is carried out on schedule and on budget.
Progent's ProSight IT Asset Management is a cloud-based IT documentation management service that makes it easy to create, maintain, retrieve and safeguard information related to your network infrastructure, procedures, applications, and services. You can quickly locate passwords or IP addresses and be alerted automatically about upcoming expirations of SSLs or domains. By updating and managing your IT documentation, you can save as much as half of time spent trying to find vital information about your network. ProSight IT Asset Management features a common location for storing and collaborating on all documents related to managing your network infrastructure like recommended procedures and How-To's. ProSight IT Asset Management also offers a high level of automation for gathering and relating IT information. Whether you're making enhancements, performing regular maintenance, or reacting to an emergency, ProSight IT Asset Management gets you the information you require when you need it.
Colocation data centers allow companies to share enterprise-class data centers for hosting computer hardware that runs mission-critical applications and services. Progent's Microsoft and Cisco certified IT experts can help your company with all facets of your colocation strategy such as selecting and migrating to a colocation site, creating system architecture, defining required equipment, on-premises and on-line troubleshooting, establishing remote network administration, and training your support personnel.
Progent provides Windows 2003 Cluster Server consulting to help your organization implement zero-downtime clustered servers designed to deliver 24x7 operation. Windows cluster servers for zero-downtime systems include Microsoft Windows 2003 Cluster Server, SQL Cluster, and Exchange Server Cluster. By showing you how too plan high availability clustered server solutions powered by Microsoft Windows Server Cluster 2003, Progent's Certified Windows consultants ensure that your zero-downtime server clusters are configured to maximize the strategic value of your information network.
The ProSight Ransomware Preparedness Report is a low-cost service based on a phone discussion with a Progent backup/recovery consultant. The fact-finding interview is intended to help assess your company's preparedness either to defend against ransomware or recover quickly after a ransomware incident. Progent will work with you personally to gather information concerning your existing antivirus tools and backup/recovery system, and Progent will then deliver a written Basic Security and Best Practices Report document describing how you can follow best practices to deploy a cost-effective AV and backup system that minimizes your exposure to a ransomware attack and aligns with your business needs.
Progent's certified information technology consultants can provide Windows Server 2016 integration consulting to help businesses of any size to design and carry out an efficient move to Windows Server 2016 and Hyper-V 2016 based on a local, cloud-centric, or hybrid deployment model. Progent can help your company to evaluate the business benefits of Windows Server 2016 for your enterprise and can help you with any facet of planning, deploying, managing or debugging your Windows Server 2016 and Windows Hyper-V 2016 ecosystem. Progent can help you to benefit from the many innovative disaster recovery and security features of Windows Server 2016 and Hyper-V 2016 such as Windows Containers for isolating applications, Shielded Virtual Machines, Credential Guard and Remote Credential Guard, Just In Time (JIT) Privileged Access Management, VM software load, Storage Replica for zero-data-loss disaster recovery, plus multi-domain failover clusters.
Progent's certified ISA Server 2004 consulting experts have long backgrounds with Internet Security and Acceleration Server developing ISA Server-based security installations for information systems with many sites, mobile workers, and line-of-business web applications. Progent's Microsoft Firewall consultants are available to help your small business in planning and implementing an installation of ISA Server 2000 or ISA Server 2004 that meets your information security needs without adversely limiting your IT system productivity. Progent's consulting professionals can help you upgrade from Microsoft Proxy Server from Microsoft ISA 2000 to ISA 2004 Enterprise Edition Server, Microsoft ISA 2004 Standard Edition Server, or other up-to-date editions of Internet Security and Acceleration Server.
Microsoft Windows 8.1 is designed to power computers from smartphones and tablets to engineering workstations. An abundance of new and improved features, such as its touchscreen support and signature tile user interface, offer a broad selection of benefits for organizations who understand how to exploit them. Progent's Windows consultants can help bring your organization up the learning curve with Windows 8.1 and make sure you derive significant business value from the operating system's many technical enhancements.
E-Mail Guard is a comprehensive service for defending against spam and virus attacks. E-Mail Guard handles the security and management of company email by providing constantly updated spam and virus filtering, policy management, content filtering, and defense against email-borne directory harvesting and DDoS attacks. E-Mail Guard also includes tracking, administration and reporting tools plus outgoing email testing to let you repair your email system and define and enforce corporate email policy.
Microsoft System Center 2016 Virtual Machine Manager (SCVMM 2016) is part of Microsoft's System Center 2016 family of IT infrastructure monitoring and management tools and is designed to offer a centralized solution for deploying and managing virtualized datacenters across hybrid environments that can include private clouds and Azure publics cloud services. Progent's SCVMM 2016 consulting experts can help organizations of all sizes with all facets of designing, implementing, and maintaining a SCVMM 2016 ecosystem. Progent can assess your virtualization topology, help you upgrade smoothly from older releases of VMM, develop processes for building and deploying VMs and hosts, design high-availability scale-out clusters, connect your private cloud infrastructure with public clouds, set up virtual switches, develop and debug PowerShell scripts, and help you evaluate the potential advantages of new capabilities such as Storage Spaces Direct and Shielded VMs. Progent's hypervisor experts can provide world-class Windows Hyper-V consulting and VMware vSphere expertise.
Progent's Microsoft-certified consultants can assist you to assess the benefits of Microsoft Windows Server 2012 R2 for your organization, create test environments and migration strategies, optimize your network infrastructure for on-premises, multi-site, cloud-based, and partial-cloud datacenters, educate your IT management staff, create an enterprise-wide security plan, streamline network administration, assist with application development, and build and test a disaster recovery/business continuity plan.
Progent's Shared Help Desk service allows your business to share the load for Help Desk services transparently between your IT staff and Progent's nationwide pool of seasoned technical support technicians and subject matter experts. Progent's Help Desk Co-management service is a collaborative support solution built around ConnectWise Manage, the leading shared professional services automation tool for managing end-user service requests, ticketing, responsibility, status tracking, and reporting.
Progent can help your organization to deploy Cisco's networking technology to create a solid foundation for your local, private cloud, or hybrid data center and improve operations in vital areas such as hardware utilization, security and compliance, manageability, reliability, and disaster recovery.
Stealth penetration testing is an important part of any overall IT system security plan. Progent's security professionals can run extensive penetration checks without the knowledge of your company's in-house IT staff. Stealth penetration checking uncovers whether current security defense tools such as intrusion detection warnings and event history analysis are correctly configured and actively observed.
Award Winning SCCM Hybrid Integration Online Consulting
If your business network mixes Sun Solaris technology with Microsoft Windows, Progent can assist you to integrate your computers into a unified environment that permits all your operating systems to run side by side for easy administration, transparent dataflow, high availability, enhanced performance, and strong protection. Progent's Solaris and MS Windows coexistence assistance offerings feature IT architecture integration and service, support for Microsoft Windows services for UNIX (SFU), online network monitoring and administration, remote technical help and troubleshooting, in-person technical support, and Help Desk services.
Progent offers consulting expertise for WatchGuard Firewall security appliances including the WatchGuard Firebox and XTM series of Firewalls and the Firebox SSL Core VPN Gateway. Progent's WatchGuard professionals can show you how to choose, deploy, and manage a WatchGuard Firewall product that fits your network security needs and budget. Progent can help you to maintain outdated WatchGuard firewall appliances or migrate smoothly to modern WatchGuard firewalls.
Mid-sized businesses can derive all the benefits of Microsoft Operations Manager 2007 and have quick availability of Progent's Microsoft and Cisco Premier Certified network consulting professionals. With Progent's economically priced network service packages, mid-size organizations can select a basic co-sourcing service program based on System Center Operations Manager with network monitoring, proactive alerts, in-depth system analysis, Help Desk support, and remote troubleshooting. For businesses with mission-critical applications who need high availability networking, Progent offers a comprehensive 24x7 outsourcing solution. Progent supports System Center Operations Manager 2007 to provide medium-size business information systems world-class reliability, security and performance.