Small company IT networks situated throughout the state ofConnecticutcan rely on immediate online contact with a Cisco authorized CCIE infrastructure expert to assist with urgent issues involving their IT network. Progent offers the services of the most extensive team of CCIE consulting experts accessible by phone of any nationwide service firm in the United States. Rates are affordable, charges are per minute, sign-up is fast, and service is unbeatable.

In case yourConnecticutsmall business is based away from larger urban neighborhoods includingBridgeport, New Haven, Hartford, or Stamford, contact with qualified CCIE experts could be hard to get when there's a network crash. This can cause a loss of revenue for your company. By contacting Progent's online services, you can get in touch with a Cisco CCIE consultant who can offer the expertise to get your network on line.

Why is Support from a Cisco CCIE So Important?
A CCIE (Cisco Certified Internet Expert) is a world-class networking professional who qualifies for this prestigious title by completing tough examinations administered by Cisco. CCIE-certified consultants can tackle the most complicated problems involving computer network deployment, troubleshooting, and configuration. Progent's CCIE-certified support specialists work closely with Cisco's in-house staff in analyzing problems with Cisco IOS utilities and developing workarounds or downloading program updates to resolve problems. The vast majority of CCIEs are employed by large enterprises or national ISPs, and so their services are not readily available to small businesses.

For small and midsize businesses in Connecticut, Progent offers convenient, fast, and cost-effective remote help from Cisco CCIE consultants. Cisco Certified Internetwork Experts (CCIEs) are elite network subject matter experts who earn this top-level classification only through thorough examination by Cisco. CCIEs are able to resolve even the most complicated problems associated with network planning, configuration, capacity, repair, and maintenance. Progent's CCIE professionals cooperate intimately with Cisco in-house staff in analyzing issues with Cisco's IOS software and devising fixes or obtaining software updates to resolve problems. Progent offers prompt online response from a CCIE so that you can get timely help for complex network problems that are affecting worker productivity but are outside the scope of your usual network support resources. Progent's CCIE consulting professionals can access your network via state-of-the-art remote connectivity tools in order to provide rapid and affordable diagnosis and remediation of urgent network problems.

Ways Progent's CCIEs Can Provide Expertise with Cisco-Powered Networks in Connecticut
Progent network consultants offer high-level assistance for a wide range of Cisco networking technologies including:

Cisco ASA 5500-X Next Generation Firewalls with Firepower and PIX 500 Firewalls
The new Cisco ASA 5500-X Family of firewalls with Firepower Services offer substantially more value than Cisco's earlier PIX and ASA 5500 firewalls and have replaced the ASA 5500 and PIX firewalls for new installations. After Cisco's purchase of Sourcefire, the whole family of ASA 5500-X devices can be configured to enable Firepower Services, built on Sourcefire's Snort product, which is the world's most popular network intrusion protection system (IPS). Firepower services bring enhanced features such as advanced malware protection (AMP), URL filtering, real-time threat analytics, and security automation. Progent's Cisco-certified CCIE network experts can assist your company to manage your current PIX or ASA 5500 security appliances and migrate efficiently to Cisco ASA 5500-X firewalls with Firepower Services. Progent's consultants can provide remote and onsite support for ASA 5500-X firewalls with Firepower Services and can help your business to design, deploy, tune, administer and troubleshoot firewall environments based around Cisco ASA 5500-X firewalls with Firepower Services. Learn more details about Cisco ASA Next Generation Firewalls with Firepower configuration and troubleshooting services.

Cisco Router Technology
Progent's CCIE and CCNP Certified consultants can assist you to design, setup, and maintain an integrated business network that can streamline operations, lower expenses, and speed up you return on investment. By teaming Cisco routers with Cisco Catalyst switches expertise and Cisco Aironet indoor and outdoor APs deployment support or Meraki access points setup services, Progent can significantly enhance the strategic value of your integrated network in Connecticut. Progent offers comprehensive online troubleshooting. To learn more about Progent's expertise in Cisco router technology, see Cisco Routers Engineering Services.

Aironet and Meraki 802.11ac Wi-Fi Wireless Access Points and Wireless Controllers
Progent can provide a Cisco-certified Wi-Fi networking consulting professional to help you to design, install, manage and troubleshoot a converged wired and wireless environment incorporating a broad range of wireless devices that offer the identical protection, extensibility, and manageability you demand from a wired environment. Progent's Aironet Access Point experts, Meraki Wi-Fi AP consultants, and Cisco wireless controller consultants can assist you to manage legacy Wi-Fi products from Cisco or migrate efficiently to current 802.11ac Wi-Fi technology. Progent can also help your IT team to perform complex Cisco wireless IP phone integration with Aironet and Meraki access points for mobile onsite collaboration. Progent's CISA and ISSAP security consultants can advise you about how to build security into your WLAN and your business processes. Progent's disaster recovery consultants and business continuity planners can assist you to set up the HA technology incorporated into Cisco's wireless and wired technologies so your converged infrastructure provides continuing business value. Progent offers value-priced remote and on-premises wireless site surveys to help you to plan and install a wireless LAN with custom-designed AP clusters optimized for your specific office layout, building characteristics, and intended application.

Cisco Voice over IP Phone and IP Video Phone Integration
Progent's Cisco IP phone and video IP phone consultants can help your business to configure, maintain, and debug Cisco IP phones, video IP phones and wireless IP handsets. Progent can provide expertise for all models of Cisco's IP phones from discontinued VoIP devices to the newest HD media phones. Progent's consultants can also assist you to integrate your VoIP phones and video IP phones with Cisco Unified CM, originally known as CallManager, or with Cisco Unified CM Express (CME) to build a an advanced IP-PBX ecosystem for unified messaging and collaboration. Progent's consultants can provide support with any facet of Cisco VoIP Phone integration including reviewing dial plans, solving IP phone registration issues, setting up SIP trunking, installing ISR G2 routers with CUBE internetworking capability, and designing UCS server clustering and Cisco Survivable Remote Site Telephony systems for high availability.

Cisco Unified Communications Manager (CUCM) and Cisco CallManager Unified Messaging
Cisco Unified Communications Manager, formerly known as CallManager, functions as the foundation of Cisco's communications and collaboration portfolio. Cisco Unified CM and Cisco Unified CM Express (CME) offer an advanced IP-PBX by integrating closely with apps like Cisco Unified Communications Manager IM and Presence Service, Unity Connection for voicemail, Mobile Connect for Single Number Reach, and Cisco Contact Center Express (Unified CCX or CCX) for creating a highly automated customer contact center. Progent's Cisco-certified Cisco Unified CM experts can assist with any facet of Unified CM configuration and troubleshooting in areas such as integrating VoIP phones and video IP phones, designing dial plans, setting up SIP trunking and PSTN calling, deploying ISR G2 routers with CUBE networking support, creating Cisco UCS server clustering solutions for survivability, and integration with Microsoft Exchange and Skype for Business.

Cisco Catalyst, Nexus and Meraki Switching Solutions
Progent's Cisco-certified CCIE network technology engineers can provide advanced remote and on-premises consulting and technical support for Cisco's Catalyst, Nexus and Meraki families of fixed and modular switches for environments that range from small or midsize companies and campus networks to enterprise data centers and public clouds. Progent can help you to deploy Cisco's quickly evolving switching technology to realize the performance, scale, availability, virtualization support, data protection and manageability needed by your business. For information about Progent's consulting services for Cisco's market-leading family of Catalyst switches, refer to Catalyst switch consulting and troubleshooting services. For information about Progent's consulting and support services for Cisco's Nexus line of data center switches, see Nexus switch consulting and support services. For information about Progent's support services for Cisco Meraki switches, visit Meraki switches consulting and troubleshooting services.

Cisco Security Products
Progent can provide a certified CCIE or Cisco Certified Network Professional (CCNP) to help you to select, integrate, and support Cisco security solutions. Progent's CISA and ISSAP security consultants can advise you about how to design protection into your company's processes in Connecticut and Progent's GIAC-certified information assurance consultants can assist you to design and operate SIEM solutions that enable you to comply with governmental mandates for timely security incident reporting. Progent can help you to produce a documented security strategy to define clear security policies, deploy scanning and tracking software, design and install a protected network infrastructure that includes products from a variety of vendors, offer outgoing spam and virus filtering with policy-based content filtering for incoming and outbound email, and advise you about steps to maximize the protection of your infrastructure. Progent's security expertise is available to help you implement an firewall, design secure remote and mobile access to email and business information, and install or repair VPNs. To read more about Progent's support for Cisco security technology, see Cisco VPN and Network Security Engineering Support.

SIP Connectivity Solutions: SIP PSTN Trunks and Cisco CUBE Configuration Consulting
Progent's Cisco CCIE-certified SIP infrastructure consultants and Cisco CUBE integration consultants can help your business to design, integrate, manage, troubleshoot and enhance Cisco's SIP (Session Initiation Protocol) infrastructure solutions and Cisco's CUBE (Cisco Unified Border Element)-connected SIP trunks. Progent offers affordable remote or onsite expertise to help companies to move efficiently to a productive communications network that offers fast ROI. Progent's certified Microsoft unified communications consultants can assist you to establish connections between Cisco's CUBE SBC and Microsoft's rich media platforms like Skype for Business Server and Lync Server for connectivity to a SIP PSTN trunk.

Cisco Network Management Solutions
Progent's Cisco-Premier network engineers can help you to utilize Cisco's management tools alongside a selection of effective third-party programs to create a complete management strategy to keep your network running smoothly, consolidate expensive resources, secure your data, recover rapidly from hardware failure or malicious attacks, and allow you to expand or repurpose network hardware effectively and economically as your Connecticut organization grows.

Progent can also help you to use network management utilities to monitor and categorize system data to enable traffic shaping, which allows you to configure routers to impose different bandwidth constraints on designated types of processes based on the importance you assign. By storing and queuing excess packets above your contracted rates, and by giving priority to critical processes, traffic shaping can prevent Internet Service Provider excess usage charges from spiraling out of control and/or avoid lost worker productivity caused by brute force enforcement of your network traffic volume limits during periods of heavy demand. To find out more details about Progent's network management consulting expertise for Cisco networks, visit Network Management Engineers for Cisco-powered Networks.

NetApp and Cisco FlexPod Private Cloud Architecture Consulting
FlexPod is a service-oriented private cloud architecture developed and tested jointly by NetApp and Cisco to consolidate servers, network fabric and SAN storage assets for hosting shared applications and network management software. To learn more details concerning Progent's consulting support for NetApp and Cisco cloud solutions, refer to NetApp and Cisco FlexPod Private Cloud Architecture Consulting Services.

How to Talk to a Cisco CCIE Network Engineer Immediately
To see how you can contact a CCIE for remote support in Connecticut, phone 1-800-993-9400 or visit Expert Remote Computer Support.



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  • Les Kent has a 35-year track record of successful technology integration, executive management, sales, and operations. He has demonstrated a knack for creating sophisticated IT solutions in his roles as as a system designer, software developer, project manager, implementation consultant, and troubleshooter for small businesses, new ventures, and global corporations.

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