Small office IT networks situated withinConnecticutcan rely on instant phone-based access to a Cisco authorized CCIE network professional to resolve the toughest problems involving their network. Progent offers the services of the largest team of Cisco CCIE consulting experts accessible by phone of any nationwide support firm in the U.S. The cost is affordable, billing is by the minute, sign-up is quick, and service is unbeatable.

If yourConnecticutcompany is situated beyond major urban areas likeBridgeport, New Haven, Hartford, or Stamford, contact with authorized CCIE experts could be hard to get when there's an emergency. This can cause a drop in revenue for your business. By calling Progent, you have access to a CCIE consultant ready to deliver the expertise to keep your network operating.

What Makes Support from a Cisco-certified CCIE So Important?
A Cisco CCIE is a top-level infrastructure professional who qualifies for this elite title by passing thorough testing supervised by Cisco. CCIEs can handle the most sophisticated problems surrounding computer network integration, repair, and configuration. Progentís CCIE-certified support specialists communicate directly with Cisco's internal engineers in analyzing issues with Cisco IOS utilities and coming up with temporary alternatives or obtaining program patches to correct problems. The vast majority of CCIEs are employed by large corporations or nationwide Internet providers, and so their skills are not readily available to small businesses.

For organizations in Connecticut, Progent can provide easy, quick, and cost-effective online access to Cisco authorized CCIE support professionals. CCIEs are highly-qualified network experts who are awarded this prestigious classification only through thorough examination by Cisco. CCIEs can handle even the most complicated issues associated with network design, deployment, optimization, troubleshooting, and service. Progentís CCIE experts work intimately with Cisco engineers in analyzing issues with Cisco's IOS platform and devising fixes or obtaining software updates to correct anomalies. Progent can provide fast online support from a CCIE so that you are able to get timely assistance for tough network problems that are impacting business productivity but are beyond the expertise of your local network service providers. Progent's CCIE support engineers can access your network using advanced online connectivity tools to provide rapid and affordable analysis and repair of critical network problems.

How Progent's Cisco Professionals Offer Expertise with Cisco Technology in Connecticut
Progent's Cisco-certified online professionals offer world-class help for a broad array of Cisco networking solutions such as:

Cisco ASA 5500-X Next Generation Firewalls with Firepower and PIX Firewalls
The new Cisco ASA 5500-X Family of firewalls with Firepower Services offer substantially more bang for the buck than Cisco's legacy firewalls and have replaced the ASA 5500 and PIX firewalls for new installations. Since Cisco's purchase of Sourcefire, the whole line of Cisco ASA 5500-X firewalls can be configured to enable Firepower Services, built on Sourcefire's Snort technology, which is the world's most popular intrusion protection system. Firepower services bring enhanced capabilities including advanced malware protection (AMP), URL filtering, dynamic threat analytics, and security automation. Progent's Cisco-premier CCIE network consultants can assist you to maintain your existing PIX or Cisco ASA 5500 security appliances or upgrade efficiently to ASA 5500-X firewalls with Firepower Services. Progent's consultants offer online and onsite support for ASA 5500-X firewalls with Firepower Services and can help your business to design, integrate, tune, manage and debug firewall environments based around Cisco ASA 5500-X firewalls with Firepower Services. See more details about ASA 5500-X Next Generation Firewalls with Firepower configuration and debugging services.

Cisco Router Products
Progent's Cisco Premier engineers can assist your business to plan, configure, and maintain an integrated business network that can streamline operations, lower expenses, and accelerate investment payback. By combining Cisco routers with Catalyst switches expertise and Cisco Aironet APs deployment support or Meraki cloud-managed APs setup support, Progent can dramatically increase the business value of your integrated network in Connecticut. Progent can provide extensive off-site support. To see more about Progent's services for Cisco router solutions, see Cisco Routers Consulting Expertise.

Cisco Aironet and Meraki 802.11ac Wi-Fi Access Points and Wireless Network Controllers
Progent can provide access to a Cisco-certified wireless integration consultant to help your business to design, install, maintain and troubleshoot a converged wired and wireless environment incorporating a wide array of wireless devices that provide the same security, expandability, and ease of management you demand from your wired network. Progent's Aironet Access Point experts, Meraki Wireless Access Point specialists, and Cisco-certified WiFi controller consultants can help you to maintain legacy wireless products from Cisco or upgrade efficiently to the latest 802.11ac-comaptible products. Progent can also help you to carry out efficient Cisco wireless IP phone configuration with Cisco APs for mobile on-premises telephony. Progent's CISA and ISSAP security professionals can show you how to build protection into your WLAN and your company's processes. Progent's disaster recovery planning consultants and business continuity planners can show you how to configure the HA technology built into Cisco's wired/wireless products so your converged infrastructure delivers non-stop return on investment. Progent can provide affordable online and onsite Wi-Fi site surveys to help you to plan and deploy a wireless LAN with customized access point clustering optimized for your specific office layout, building characteristics, and intended application.

Cisco Voice over IP Phone and IP Video Phone Integration
Progent's Cisco VoIP phone and video IP phone consultants can assist you to configure, manage, and debug Cisco VoIP phones, video IP phones and wireless IP phones. Progent can provide support for all versions of Cisco's IP phones from discontinued Voice over IP devices to the newest media phones. Progent's consultants can also help your organization to integrate your VoIP phones and video IP phones with Cisco Unified Communications Manager, previously branded CallManager, or with Cisco Unified CM Express (CME) to build a state-of-the-art IP-PBX ecosystem for unified messaging and company-wide collaboration. Progent can deliver support with all aspects of Cisco VoIP Phone integration including reviewing dial plans, resolving QoS, setting up SIP gateways, deploying ISR G2 routers with CUBE VoIP networking support, and designing UCS server clustering and Cisco Survivable Remote Site Telephony (SRST) solutions for survivability.

Cisco Unified Communications Manager (CUCM) and CallManager Unified Messaging
Cisco Unified Communications Manager (CUCM or Unified CM), previously branded CallManager, is the heart of Cisco's communications and collaboration platform. Cisco Unified Communications Manager and Unified Communications Manager Express offer a location-independent IP-PBX by integrating tightly with applications like Unified Communications Manager IM and Presence Service, Cisco Unity Express (CUE) for voicemail, Cisco Unified Mobility for Single Number Reach, and Unified Contact Center Enterprise (Unified CCE) for creating an advanced customer contact center. Progent's CCIE-certified CUCM consultants can assist with any aspect of CUCM configuration and debugging in areas that include integrating Voice over IP phones and desktop video phones, designing dial plans, configuring SIP trunking and PSTN support, installing Cisco ISR routers with CUBE support, designing Cisco UCS server failover systems for high availability, and integration with Microsoft Exchange Server and Skype for Business.

Cisco Catalyst, Nexus and Meraki Switches
Progent's Cisco-certified CCIE network consultants can provide world-class online and on-premises support and troubleshooting for Cisco's Catalyst, Nexus and Meraki families of managed switches for applications that run the gamut from small or midsize organizations and campus networks to enterprise data centers and ISPs. Progent can show you how to deploy Cisco's quickly evolving switching technology to achieve the performance, scale, availability, virtualization, data protection and manageability required for your business. To learn about Progent's consulting and troubleshooting services for Cisco's extensive portfolio of Catalyst switches, see Catalyst switch consulting and support services. For information about Progent's consulting services for Cisco's Nexus line of switches, refer to Cisco Nexus switch support. For details about Progent's support for Cisco Meraki switches, refer to Meraki switches consulting services.

Cisco Security Products
Progent can give you access to a Cisco Certified Internetwork Expert or Cisco Certified Network Professional (CCNP) to help you to choose, integrate, and support Cisco security technology. Progent's CISA and ISSAP security specialists can advise you about how to build security into your company's processes in Connecticut and Progent's GIAC-certified information assurance consultants can help you to design and maintain Security information and Event Management (SIEM) solutions that enable you to comply with regulatory requirements for timely security incident reporting. Progent can help you to produce a written security plan to establish clear security policies, install monitoring and auditing utilities, create and install a secure network infrastructure that includes products from diverse vendors, offer outbound spam and virus filtering with content filtering for in-bound and outbound email, and recommend steps to optimize the protection of your infrastructure. Progent's security expertise can help you implement an firewall, design safe remote connectivity to email and corporate data, and install or troubleshoot VPNs. To find out additional information concerning Progent's expertise with Cisco security and VPN technology, see Cisco VPN and Network Security Professional Support.

Cisco SIP Infrastructure Solutions: SIP PSTN Trunks and CUBE Integration Expertise
Progent's Cisco CCIE-certified SIP trunk experts and Cisco CUBE integration consultants can assist you to design, deploy, maintain, debug and enhance Cisco's SIP infrastructure solutions and Cisco's CUBE (Cisco Unified Border Element)-connected SIP trunks. Progent can provide cost-effective online or on-premises support to assist you to move smoothly to an advanced communications network that offers fast return on investment. Progent's certified Microsoft collaboration experts can help you to configure interfaces between Cisco's CUBE Session Border Controller and Microsoft's VoIP and IP video applications such as Skype for Business or Lync for access to a SIP-based IP PSTN trunk.

Cisco Network Management Solutions
Progent's Cisco-Premier network management engineers can show you how to utilize Cisco's management utilities alongside an array of powerful open source and proprietary programs to create a comprehensive network management strategy to keep your infrastructure operating smoothly, conserve expensive resources, guard your information, recover rapidly from equipment breakdowns or deliberates attacks, and enable you to expand or repurpose system hardware intelligently and affordably as your Connecticut company grows.

Progent can also help you to use network management applications to monitor and classify system data to implement traffic shaping, which allows you to program routers to enforce different throughput restrictions on designated classes of processes according to the importance you specify. By storing and sorting data packets that exceed your contracted rates, and by giving priority to business-critical applications, traffic shaping can keep service provider overage charges from spiraling out of reach and/or eliminate lost worker productivity resulting from indiscriminate policing of your network traffic volume restrictions during periods of heavy demand. To find out additional information about Progent's network management support expertise for Cisco networks, see Network Management Help for Cisco-based Environments.

NetApp and Cisco FlexPod Private Cloud Platform Consulting Services
FlexPod is a best-practice private cloud platform developed and validated jointly by NetApp and Cisco to combine servers, network fabric and storage resources for hosting shared business applications and management software. To learn more about Progent's consulting support for NetApp and Cisco private clouds solutions, go to NetApp and Cisco Private Cloud Architecture Consulting.

How to Get in Touch with a CCIE Networking Professional Now
To see how you can contact a Cisco certified CCIE for online expertise in Connecticut, phone 1-800-993-9400 or go to Urgent Remote Computer Help.



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    Progent's Solaris family consulting experts provide small and mid-size companies and developers assistance with managing and maintaining Sun Solaris systems that coexist with Microsoft-based networks. Progent can give your business contact with Sun Solaris consultants, support professionals certified by Microsoft and Cisco, and security experts with CISA and CISSP certification. This wide range of expertise offers you a convenient one-stop consulting firm to help you build and maintain a secure and robust cross-platform connectivity and communications solution that allows Sun Solaris and Microsoft interoperability by integrating Microsoft Windows with major variants of UNIX such as Apple Mac OS X, Sun Solaris, IBM AIX, HP-UX, Berkeley UNIX (BSD), SCO, and Silicon Graphics IRIX (SGI/IRIX or leading Linux variations including RedHat Linux, SUSE, CentOS Linux, Ubuntu Linux, PCLOS, fedora Linux, Gentoo Linux, Mandriva Linux, Debian-GNU, and Slackware.

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    Progent can deliver a wide range of affordable support services to assist you to deploy, integrate, repair, and manage workstations and notebooks powered by Windows, macOS and OS X, or various versions of Linux. Progent can provide onsite or remote technical support for single machines or notebooks or help your business to design and implement a large-scale migration to new or updated OS software and applications. Progent can also provide consultants and technical workers to assist your company to prepare for and implement a site move or merger organized to cause the least possible disruption of your productivity.

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    Exchange Servers and Macintosh computers can co-exist efficiently. Progent's Mac and Microsoft premier consultants can show you how to set up Microsoft Entourage and Microsoft Exchange Server so your Apple Macintosh users can collaborate with colleagues who use Microsoft Outlook. With Microsoft Exchange and Entourage for Mac, Exchange and Mac software can coexist, enabling Mac users to receive and transmit messages, examine the GAL, copy addresses, sync up calendars, and alert fellow workers to conferences via your Microsoft Exchange account. Progent will verify that your Microsoft Server is properly set up and that LDAP and Outlook Web connectivity are enabled. Progent also can provide customized onsite Entourage education.

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    Progent can supply small businesses with an information management expert who can function as a part-time CIO. This part-time CIO can provide strategic direction to help you deploy sensible technology to enhance business processes so they match better with your business goals. Your business can develop and implement a well conceived IT strategy without incurring the expense of a full-time senior IT executive.

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    Cisco's Catalyst family of Wi-Fi controllers streamline the administration of wireless LANs by unifying the configuration and control of wireless APs, tuning Wi-Fi performance by limiting the impact of radio frequency congestion, enhancing wireless uptime with rapid failover, and strengthening data security by detecting threats and filtering traffic content based on user type and location. Progent can assist you to configure Cisco wireless LAN controllers to manage Wi-Fi LANs of any size. Progent can assist you to administer and troubleshoot your current Cisco-based Wi-Fi solution or carry out an efficient migration to Cisco's latest wireless controller solutions.

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    Progent uses an enterprise-class support reporting system that stores and formats detailed documentation for all delivered support activities. Unlike some freelance consultants or local support firms who offer scant documentation or details of services done, every service delivered by Progent is accompanied by full documentation. Every Progent staff member has access to the service reports transmitted by every consultant to each customer. The discipline of detailing and archiving service records allows more effective service and avoids a variety of common misfortunes such as when a service client is virtually held hostage to a consultant who refuses to let go of vital service information.

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    Progent's ProSight Virtual Hosting and Management outsourcing offers comprehensive hosting of a small organization's production servers in a solution that gives the maximum level of dependability and scalability and is in addition easy to migrate to another host. ProSight Virtual Hosting and management options are built on mature virtualization technologies that allow small businesses with multi- platform environments to economize significantly on the costs of capital investments, infrastructure maintenance, and network administration while benefiting from world-class reliability and an unmatched degree of vendor independence.

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    Progent's Microsoft-certified ISA Server consulting experts have extensive experience developing corporate security designs for IT networks with multiple locations, remote workers, and line-of-business eCommerce applications. A Progent ISA 2004 Firewall engineer can help your small or mid-size company design and implement an installation of ISA Server 2004 that meets your information security needs without limiting your network.

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    Exchange Server 2013 incorporates major improvements to the functionality of Microsoft Exchange 2010 and delivers important new features plus a redesigned architecture. These improvements affect vital IT areas including manageability, availability, security and compliance, cost of ownership, collaboration, expandability, throughput, cross-version interoperability, and productivity. Progent's Microsoft-certified Exchange Server 2013 consulting experts can assist your organization to understand the possible business benefits of migrating to Microsoft Exchange 2013, create an efficient validation and deployment plan, and educate your IT staff to manage your Exchange Server 2013 environment. Progent also offers affordable remote consulting and management for Microsoft Exchange 2013.

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