Connecticut Computer Support Services
for Small and Medium-size Business Computer Networks:
Remote Support and Troubleshooting
For small business networks located within the state ofConnecticut, Progent's Microsoft qualified professionals can provide phone help and remote troubleshooting to resolve your network systems problems quickly and cost effectively. Progent has acquired world-class skills, software utilities, and support databases to diagnose and resolve IT problems without the expense and delays normally associated with in-person technical service visits.
If yourConnecticutcompany is situated beyond the larger metropolitan areas such asBridgeport, New Haven, Hartford, or Stamford, your local computer support choices may be limited in technical expertise, or unavailable during a crisis. This can result in a network environment that is unpredictable or causing productivity loss due to technical problems persisting for too long. Progent's team of expert network engineers average more than 12 years of real-world IT industry experience, in the trenches of IT support, performing a large range of technical tasks for a extensive range of customers. This means you obtain not just the technical expertise needed for the task, but a professional with demonstrated methods for applying that expertise to deliver excellent network solutions.
Software/Firmware Update Management Consultants
Software update management includes applying software updates to operating systems and apps, servers and endpoints, peripherals such as printers, infrastructure appliances such as switches and Wi-Fi APs, and IoT devices such as sensors and robotics. Prompt and correctly managed updating optimizes cybersecurity, regulatory compliance, availability, and functionality. Haphazard patch management can cause security vulnerabilities, compatibility problems, sluggish or erratic performance, unnecessary downtime, or unavailability of important features. Progent's managed services for software and firmware patch management offer businesses of any size a versatile and cost-effective alternative for assessing, testing, scheduling, applying, and tracking software and firmware updates to your ever-evolving information system. For more information, visit Progent's patch management service plans.
Cisco Voice over IP Phone and IP Video Phone Configuration and Troubleshooting
Progent's Cisco VoIP phone and video IP phone consultants can help you to configure, maintain, and debug Cisco VoIP phones, video IP phones and wireless IP handsets. Progent offers expertise for all models of Cisco's IP phones from legacy Voice over IP devices to the latest HD media phones. Progent's IP telephony experts can also assist you to integrate your IP phones with Cisco Unified Communications Manager, formerly named CallManager, or with Unified Communications Manager Express (CME) to build a modern IP-PBX ecosystem for unified messaging and collaboration. Progent can also help you to install Cisco Unified Communications Manager apps like Unified CM IM and Presence Jabber, Unity Connection for voicemail management, Mobile Connect for Single Number Reach, and Cisco Contact Center Express (Unified CCX or CCX) for creating an advanced customer contact center. Progent can deliver support with all aspects of Cisco IP Phone integration including designing dial plans, resolving IP phone registration issues, setting up SIP trunks and CUBE internetworking, installing ISR G2 routers with CUBE VoIP networking capability, and creating UCS server clustering and Cisco Survivable Remote Site Telephony (SRST) systems for survivability.
MS Dynamics 365 Business Central (D365 NAV/Navision) Expertise
Dynamics 365 Business Central, previously named Microsoft Dynamics NAV and Navision, is an ERP platform created for cloud, onsite, or hybrid environments. Progent's Microsoft 365 experts, Excel specialists, Teams system designers, and Azure experts can assist you to integrate Microsoft Dynamics 365 Business Central with popular Microsoft technologies. Progent's developers can provide Microsoft SQL Server consulting and Power BI analytics expertise to assist you to utilize Dynamics Business Central to produce applications and analytical reports that help you to improve business decisions. Progent's Microsoft Dynamics 365 Business Central consultants can assist your organization to maintain outdated releases of Dynamic NAV/Navision or plan and configure up-to-date Business Central deployments.
Broad and Deep Expertise with Business Information Networks
Progent’s group of more than 100 networking experts means clients benefit from the leverage of more than a thousand years of cumulative experience and collective information to resolve the most difficult computer issues. Progent’s certified network engineers possess the experience to find fixes quickly and implement them affordably.
Exchange 2016 Migration Consulting
Progent's MS Exchange 2016 experts can help you in all facets of your upgrade to Microsoft Exchange Server 2016 including planning high availability (HA) infrastructure for an on-premises, cloud-based or hybrid deployment; licensing requirements for Exchange 2016 Server and Windows Server 2012 R2 or later; migrating mailboxes; Hyper-V strategy; determining storage capacity required for your VMs, databases and logs; configuring hardware load balancing (HLB) for high-availability client access services; designing, setting up and validating Exchange and Windows Servers and DAG groups; integration with SharePoint Server or SharePoint Online; updating your firewall; creating SSL certs; performing client remediation with Office desktop or Microsoft 365; and configuring Outlook on the web (formerly Outlook Web App). Progent also offers Exchange 2019 upgrade help and Office 365 Exchange Online consulting to help you to move to a more modern version of Exchange Server.
Full Array of Security Services
Progent's CISM, GIAC, and CISA certified security engineers can assist you to perform complete security assessments, recover rapidly from compromised security, set up firewalls, configure secure mechanisms for remote and mobile connectivity, deploy spam protection and email encryption, and craft a corporate-wide security strategy built around round-the-clock automated network monitoring. Progent's ProSight family of managed security monitoring services includes ProSight Active Security Monitoring for ransomware defense and ProSight Enhanced Security Protection for centralized endpoint security.
Microsoft Project Server Integration and Training
Progent's certified Microsoft Project and Project Online consultants offer comprehensive online and on-premises support for Project Server and Project Online and for Microsoft platforms that integrate in conjunction with Project and Project Online. Services offered by Progent include Microsoft Project Server integration, SharePoint 2019 design and deployment, SharePoint Server 2016 migration consulting and application development, Microsoft SQL Server 2019 upgrades, Microsoft SQL Server 2017 integration and development, SQL Server 2016 migration, Microsoft Exchange Server 2019 support, Microsoft Exchange 2016 Server migration, Microsoft Exchange Server 2013 configuration, Excel and Microsoft 365 Excel development, and Office PowerPoint and Visio webinar classes. Progent can provide Cisco-certified CCIE network consultants to assist you to enhance your infrastructure to accommodate local, branch office, at-home, and mobile workers so they can use Project Server to work together safely and productively. Progent's network security engineers can help your IT team to plan and police security policies that protect important project information without interfering with the efficient exchange of legitimate information.
ERP Consulting Expertise for SyteLine/Infor CloudSuite Industrial
Infor CloudSuite Industrial, formerly called SyteLine, is an ERP solution that embodies more than a quarter century of experience helping manufacturing, distribution and service organizations to manage complicated supply chains and improve the efficiency of critical processes in order to bring products to market fast and meet customer schedules consistently. Progent can provide the skills of an ERP consultant with over 20 years of background with the Infor CloudSuite Industrial/SyteLine product family. Progent can provide remote or onsite consulting that can range from as-needed guidance to comprehensive solution design and project management. Sample services available from Progent for CloudSuite Industrial/SyteLine include implementation, migration, process improvement, application development, CPQ, web site integration, debugging, data conversion, Amazon AWS integration, disaster recovery planning, and database administration. For more information, visit SyteLine/Infor CloudSuite Industrial ERP Consulting Services.
Juniper Networks Support
Progent's Juniper-authorized network engineers can assist your company to plan and implement Juniper Firewall/VPN technology, optimize and support your network infrastructure, and upgrade smoothly from outdated devices to current releases. Progent's Junos OS consultants offer support for Juniper's flagship network control software to enable you to simplify the management and improve the protection of your Juniper VPN devices and routers. Progent also has broad experience maintaining Juniper's NetScreen OS and ScreenOS software platformS and can assist you maintain networks that include a mix of Juniper's OS platforms.
Consulting Services for SCOM 2016
System Center 2016 Operations Manager is designed to promote consistent performance and maximum availability for critical applications by offering centralized, cross-platform tracking of IT resources installed throughout local systems and cloud environments. Progent's SCOM consulting team can provide advanced online and onsite expertise to help organizations of any size to design, implement, optimize, enhance and repair SCOM 2016 deployments. Progent's SCOM 2016 consulting experts can help your company to migrate to SCOM 2016 from older versions or from other IT infrastructure monitoring products, or integrate multiple monitoring tools into a unified infrastructure management ecosystem. Progent can also help you extend your SCOM 2016 environment to include infrastructure hosted on public clouds by delivering Azure integration and Amazon AWS hybrid cloud expertise. In addition, Progent's experts can assist you upgrade from SCOM 2016 to more current releases including SCOM 2019 and SCOM 2022
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Response Time of Progent's TRC for Remote Support
Progent's Technical Response Center is dedicated to delivering the highest quality of online computer support services available for both emergency and non-critical issues. For emergency issues that impact many workers, vital individuals, or a mission-critical application, the Technical Response Center is set up to respond in one hour or less. For standard problems, the TRC will in two hours or less. Regardless of criticality, your ticket will be created quickly and correctly, You will be sent a confirmation from the ticketing system, and the TRC will get in touch with you regarding each resolved issue to make sure you are comfortable with the resolution and ready to close the trouble ticket. Find out more details about Progent's TRC Customer Commitment.
Private Cloud Hosting Services
Progent makes use of the Flexential Tampa colocation center mainly to deliver private cloud hosting. Progent maintains a team of network consultants located in the vicinity of Tampa, and Progent can also provide online support from Progent's countrywide team of Microsoft-certified consultants, Cisco-certified CCIE network infrastructure engineers, CISM and CISSP-certified security experts, Hyper-V and VMware virtualization specialists, and veteran disaster recovery/business continuity preparedness consultants. Progent can also assist your business to design and execute a migration to the Flexential data center with services such as planning system configuration, specifying hardware, system setup and testing, troubleshooting, setting up remote network management, and training your IT support team. For more information, see Progent's private cloud VM hosting service at Flexential Data Center in Tampa FL.
Altaro VM Backup Solutions for Backup and Disaster Recovery
Altaro VM Backup software from Hornetsecurity provides small and mid-size businesses a reliable and budget-friendly platform for backing up and recovering Hyper-V and VMware-powered virtual machines (VMs). Altaro VM Backup can be used for local, remote, distributed, and cloud architectures and also enables cost-effective cloud backup to Microsoft Azure storage. Progent is a certified Hornetsecurity/Altaro partner and can provide a broad array of online or onsite consulting services to assist you to plan, deploy, manage and troubleshoot a modern backup and disaster recovery system based on Altaro VM Backup. With ProSight Data Protection Services Altaro VM Backup, Progent offers a managed backup/restore service based on Altaro VM Backup. To find out more, visit Altaro VM Backup consulting.
Data Backup Consulting Services
Progent's backup and restore consultants offer help for a broad array of utilities and services that provide solutions for protecting Windows, Apple Mac, and Linux/UNIX physical and virtual servers and workstations plus laptops and smartphones. Progent can help you with all major backup platforms by delivering services that include Altaro VM Backup consulting, Barracuda Backup and disaster recovery planning expertise, and DoubleTake/Carbonite solutions. Progent also offers help with Acronis, MozyPro, Retrospect for Macintosh, Time Machine, Symantec Backup Exec, BackupAssist, HP Data Protector, and FLARs. For enterprises, Progent can provide VMware Site Recovery Manager (SRM) consulting. In addition, Progent's ProSight Data Protection Services (DPS) are offered to small and medium-sized organizations as a low cost and fully managed service for secure backup and disaster recovery (BDR).
Microsoft Azure Integration Consulting Services
Progent's Microsoft Azure integration consultants can assist you with every phase of Microsoft Azure migration including needs definition, readiness assessment, system design, pre-production testing, deployment, centralized management, performance optimization, license management, disaster recovery preparedness, security policy enforcement, and compliance assessment. Progent can help your IT staff to configure and debug firewalls and VPN tunnels so your clients can safely access to Azure resources, and Progent's Microsoft-certified consulting experts can help you integrate critical Microsoft technologies to work in Azure including Windows Server, Exchange, SQL Server and Skype for Business. Progent can also assist your organization to set up a hybrid environment that transparently combines physical datacenters with Azure-based services.
Talk to a Progent Network Support Expert
To see how to access a Progent computer consultant for remote or on-premises support, call
An index of content::
On-site Technical Support SQL Server 2017 R Services
SQL Server 2017 R Services Integration Services
Progent's Microsoft-certified SQL Server 2017 consultants can help your business to assess the business benefits of migrating to SQL Server 2017 and can help your organization to design and carry out a cost-effective migration of your databases and applications to any deployment model including local, cloud-based, or hybrid. Progent's SQL Server experts can provide online or on-premises support ranging from on-demand design review or troubleshooting to comprehensive project management to make sure your SQL Server 2017 initiative is carried out on time and on budget.
Emergency Chief Information Officer Onsite Technical Support
CIO Computer Consulting
Progent can provide small companies with an information management expert who can function as a part-time Chief Information Officer. This part-time CIO can offer long-term direction to help you integrate appropriate IT products to improve business processes so they match better with your business objectives. Your company can develop and implement a well thought out information technology plan without incurring the expense of a full-time senior IT executive.
Windows 11 Pilot Testing Professionals
Windows 11 Upgrade Professional
Progent's Windows 11 consulting experts offer an array of services to support Windows 11 including cloud solutions, mobile management, teleworker connectivity, security and compliance, streamlined deployment, and Call Center services.
Catalyst Wi-Fi 6 and Wi-Fi 6E Access Point Professionals
Catalyst 9100 Series AP Management On-site Support
Progent's Cisco Catalyst 9100 Series 802.11ax Wi-Fi 6 and Wi-Fi 6E AP consultants can provide economical online and on-premises help for Catalyst next-generation Wi-Fi 6 and Wi-Fi 6E wireless access points (WAPs).
Small Business IT Consulting Firms Microsoft Solutions Framework Project Methodology
Enterprise Services Project Methodology On-Call Services
When performing consulting projects for corporate customers, Progent follows a phased approach based on defined milestones so as to achieve budgetary, scheduling and engineering goals while reducing productivity disruption. Progent's Enterprise Services Methodology follows accepted project management procedures based on the best practices described by the Microsoft Solutions Framework Project methodology which specifies requirements definition, architecture recommendations, pilots, design adjustments, and professional deployment. All facets are documented to make available a comprehensive description of IT services delivered and to help in downstream network maintenance.
Microsoft 365 AD Connect Technology Consulting
Microsoft Computer Consultants Microsoft 365 hybrid solutions for Exchange
Microsoft has made a strong effort to enable transparent hybrid networks that integrate Microsoft 365 Exchange Online and local Exchange systems. This allows you to have some Exchange mailboxes hosted on your physical datacenter and other mailboxes resident on Microsoft 365. Progent's Microsoft-certified Exchange consulting team can assist you with any facet of planning, implementing and debugging your hybrid Exchange Online solution. Progent's Exchange specialists can deliver occasional expertise to help you through stubborn technical issues and also offer extensive project management outsourcing to ensure your hybrid Exchange initiative is successfully completed on time and within budget.
Catalyst Wi-Fi 6 AP Security Online Troubleshooting
Catalyst Wi-Fi 6 AP Site Survey Remote Technical Support
Progent's Cisco Catalyst 9100 Series 802.11ax Access Point consultants offer economical remote and on-premises help for Catalyst Wi-Fi 6 and Wi-Fi 6E wireless APs.
SharePoint 2016 On Prem Online Technical Support
SharePoint Online Migration Engineer
Progent's Microsoft-certified consultants offer economical online and on-premises expertise, application development, and technical support services for businesses of all sizes who want to migrate to SharePoint Server 2016 or SharePoint Online from earlier releases of SharePoint.
Services NetApp MetroCluster Synchronous Replication
NetApp MetroCluster Design Professional
NetApp MetroCluster is a high-availability and disaster recovery platform that combines failover storage clustering with continual replication to deliver fast, zero RPO disaster recovery between sites that are as far as 185 miles (300km) apart from each other. Progent's team of seasoned network experts can assist you to plan, deploy, administer, update, test and repair a disaster recovery solution built around NetApp MetroCluster. Progent can assist you to choose an architecture for your MetroCluster deployment that meets your functional needs and IT budget. Progent can make sure you follow leading practices for configuring your MetroCluster solution by providing guidance with procedures such as assigning disk pools, determining aggregate layout, provisioning NetApp FlexVol volumes, setting up Data ONTAP configuration replication service, provisioning switches, implementing a tiebreaker, designing a configuration replication network, and verifying your disaster recovery system to verify compliance with information assurance standards and regulatory mandates.
Help and Support Extended Helpdesk
Cisco Expert Help and Support Virtual Support Desk
Progent provides several essential types of Contact Center services : Microsoft Call Center Outsourcing Services, Virtual Helpdesk Support, and Helpdesk Process Consulting and Staffing. Progent is a Microsoft-certified Partner and Progent's Help Desk staff of certified Microsoft professionals offers your clients instant access to a reliable technical resource with years of experience delivering phone support and remote access repair for networks based on Microsoft products. Progent's focus is on earning the support Call Center a respected reputation as a solid contributor to business productivity. Progent's target is to fix and not simply report problems.
Router Knowledge Transfer
One-On-One Training Network
Progent is committed to information transfer from Progent's support experts to clients. By teaching clients to resolve technical issues that are within their comfort zone, Progent is able to concentrate on providing hard-to-find services where Progent faces few competitors. Medium-size companies who utilize familiar independent consultants or who employ in-house support staffs benefit when Progent passes on knowledge about new technology and proven methodologies to make their networks more robust, protected, and efficient.
Microsoft Teams video conferencing Consultancy
Microsoft Teams work from home Consultancy
Progent can assist you to plan a migration to Teams from Skype for Business Online and install, manage, and debug a cloud or hybrid deployment of Microsoft Teams. Progent can help you to connect Teams with Microsoft Office and Microsoft 365 apps, Exchange, SharePoint, and your phone infrastructure.
Redundant Network Specialist
IT Services High Availability Internet Connections
Progent's Cisco-authorized IT consultants can show you how to build an affordable, 24x7 Internet connection architecture that can deliver non-stop Internet connectivity via a broad range of fault tolerant Internet access products and services including fault tolerant BGP, transparent fail-over, and multiple Internet Service Providers. Progent can provide CCIE professionals to help you utilize the latest techniques for high availability Internet access to implement an economical, fully redundant Internet network with automatic failover and other features to create non-stop Internet connections.
Configuration Network Troubleshooting
Network Device Configuration Management Network Engineer
Progent's ProSight WAN Watch is a network infrastructure monitoring and management service that makes it simple and affordable for smaller organizations to map out, monitor, enhance and debug their connectivity appliances like routers and switches, firewalls, and access points plus servers, endpoints and other networked devices. Using state-of-the-art RMM technology, ProSight WAN Watch ensures that infrastructure topology diagrams are always current, captures and displays the configuration information of virtually all devices connected to your network, monitors performance, and sends notices when issues are detected. By automating time-consuming management and troubleshooting activities, WAN Watch can knock hours off ordinary tasks such as network mapping, reconfiguring your network, finding appliances that need critical software patches, or identifying the cause of performance issues.
Offsite Workers Security Online Troubleshooting
Top Offsite Workforce Cybersecurity Configuration
Progent can help small and mid-size organizations to implement security protection systems and deliver response services to support teleworkers.
Computer Consultants Altaro VM Backup Verification
Altaro VM Backup Testing Computer Consultant
Altaro VM Backup software from Hornetsecurity provides small and mid-size organizations a dependable and affordable platform for backing up and recovering Hyper-V and VMware-based VMs. Altaro VM Backup can be deployed in local, offsite, multi-site, and cloud architectures and also supports low-cost cloud backup to Azure storage. Headline capabilities include state-of-the-art inline deduplication to reduce backup storage requirements, Continuous Data Protection with backup spacing as low as five minutes for reducing your Recovery Point Objective, military-grade encryption, item-level recovery capability for specific files and emails, support for Windows Server CSV and for VMware vCenter for managing larger deployments, and the ability to leverage Microsoft Volume Shadow Copy Service to back up online virtual machines with zero downtime. Progent is a certified Altaro partner and can provide a wide array of consulting services to assist you to design, install, optimize and troubleshoot a backup and disaster recovery system powered by Altaro VM Backup.
Windows 2012R2 Specialists
Windows Server 2012 R2 Security On-site Technical Support
Progent's Microsoft-certified professionals can assist you to assess the benefits of Microsoft Windows Server 2012 R2 for your company, create test environments and rollout strategies, tune your infrastructure for on-premises, multi-location, private or public cloud-based, and hybrid datacenters, educate your IT support, staff, create a corporate-wide security strategy, streamline network management, help with application development, and build and test a DR/BC plan.
Amazon EC2 instances Developer Firm
Amazon EC2 security Design
Progent can provide affordable remote consulting to assist companies of any size to integrate Amazon Web Services (AWS) cloud services including Amazon EC2 for virtual server hosting, Amazon S3, and Glacier. Progent can assist your IT team with every aspect of Amazon AWS migration and troubleshooting including requirements analysis, readiness evaluation, system design, pilot testing, configuration, administration, performance tuning, licensing management, disaster recovery solutions, and security.
Professionals Email Guard DLP
Consultants Email Allow Lists
Progent's ProSight Email Guard uses the services and infrastructure of leading information security companies to deliver web-based management and comprehensive security for all your email traffic. The powerful structure of Email Guard combines a Cloud Protection Layer with a local gateway device to offer complete defense against spam, viruses, Dos Attacks, DHAs, and other email-based malware. Email Guard's cloud filter acts as a preliminary barricade and blocks most threats from reaching your security perimeter. This reduces your vulnerability to external threats and saves system bandwidth and storage space. Email Guard's onsite gateway device adds a further layer of analysis for incoming email. For outgoing email, the local security gateway offers anti-virus and anti-spam protection, protection against data leaks, and email encryption. The local gateway can also help Microsoft Exchange Server to monitor and safeguard internal email traffic that stays within your security perimeter.
Service Desk Sharing Onsite Technical Support
Virtual Service Desk Support
Progent's Microsoft and Cisco certified experts provide several ways to help mid-size and large businesses create an efficient and productive in-house Computer Support Help Desk. Progent's consulting services include ROI analysis, process analysis and improvement, executive reporting, education of in-house staff, and documentation of procedures. Progent's Software Evaluation and Integration Services help organizations sift through the various top level Help Desk application programs available and decide which products may be too costly, lack key functions, or align badly with your company's business goals. Progent also offers short-term staffing for businesses who want to augment their in-house Help Desk team for occasional projects or to substitute for vacationing or incapacitated workers.
Small Business APs Engineer
IT Services Small Business WAP131
Progent's Cisco-certified Wi-Fi integration experts can help you to configure, administer, and troubleshoot Cisco Small Business Wireless APs.
Engineers ransomware cleanup and restore
24-Hour ransomware cleanup and recovery Consultant Services
Progent's proven ransomware recovery experts can help you to reconstruct an IT network breached by a ransomware attack such as Ryuk, Maze, Sodinokibi, DopplePaymer, Conti or Egregor.
Specialist SentinelOne Ransomware Defense
Consultant Services Small Business Managed IT services
Progent's ProSight portfolio of managed IT services are designed to provide businesses who maintain small in-house IT administration and support teams with low-cost access to world-class management tools and consulting expertise. Benefits of the ProSight line of managed services include predictable network management expenses, automation of common management tasks, continual adoption of the latest information technology, smooth transition from legacy technology to current solutions, improved alignment of information technology with business objectives, access to seasoned IT experts, and allowing management to focus on business issues rather than fast-evolving information technology.
Chief Information Officer Remote Technical Support
CIO Support
Progent can supply small businesses with an information management professional who can act as a part-time CIO. This part-time Chief Information Officer can offer strategic direction to help you integrate appropriate technology to improve business processes so they align better with your business goals. Your company can develop and install a well thought out IT plan without absorbing the expense of a full-time Chief Information Officer.
Duo MFA and Single Sign-on Remote Troubleshooting
IT Services Identity Verification
Progent's Duo services incorporate Cisco's Duo cloud technology to defend against stolen passwords by using two-factor authentication (2FA). Duo supports single-tap identity confirmation with iOS, Google Android, and other out-of-band devices.
ISA Server Technical Support Services
Consulting ISA 2004 Enterprise Edition Server
Progent's Microsoft certified professionals provide small and medium sized businesses consulting services for Microsoft Forefront TMG and ISA Servers. Microsoft's Forefront TMG and Internet Security and Acceleration Servers contain an advanced application-layer aware firewall that can secure your IT system from attack by outside and inside threats. Forefront TMG and ISA Server provide deep inspection of Internet protocols such as HTTP, which allows these security platforms to uncover many threats that can get by traditional firewalls. The combined firewall and VPN architecture of Forefront Threat Management Gateway and ISA Server permit stateful filtering and inspection of all VPN streams. ISA Servers are the mainstay of Microsoft's network security initiative, and Progent's Microsoft-certified engineers and CISSP, CISA and CISM certified security consultants can help you strengthen your network security through experienced design and deployment of Forefront TMG and ISA Servers. Progent's Microsoft-certified consultants can assist your company to install Microsoft Forefront TMG 2010, manage and troubleshoot all versions of ISA Server, or migrate smoothly from ISA Server to Microsoft Forefront Threat Management Gateway.
Microsoft Windows Network Design
Microsoft Office System Information Technology Manager
Progent's IT outsourcing packages offer economical computer support for small organizations. Whether it includes designing network infrastructure, creating an internal Help Desk or outsourcing a one, rolling out an updated email platform, monitoring your network, or developing a web-based business solution, outsourcing your network technical services can contain costs and minimize risks, permitting IT support expenses to increase in a more linear and controlled fashion than is feasible by assembling a bulky, knowledgeable in-house IT organization. Progent's Outsourcing White Paper and datasheets show how Progent can enable you to create a protected and highly available network architecture for your critical applications based on Microsoft Windows including Office XP, Office 2003, and Microsoft Office 2000.
ProSight Virtual Server Private Cloud Hosting Professional
Services Private Cloud Solutions
Progent's ProSight Virtual hosting services provide small businesses a range of benefits including lower capital costs, reductions in operational expense, better executive focus, enterprise-class security, enhanced availability, and regulatory compliance.
Meraki Outdoor Wi-Fi AP Setup and Support
Meraki Traffic Shaping Onsite Technical Support
Progent's Cisco Meraki wireless AP consultants offer online and onsite support services to help organizations of any size to plan, deploy, manage, expand or repair Wi-Fi systems that include Cisco Meraki APs. Progent can help your business to set up and support Meraki-based Wi-Fi infrastructure for environments that can range from a telecommuter's home or a remote office to a campus or a nationwide enterprise. Progent can also assist you to integrate other Cisco technology such as Catalyst and Nexus switches, routers and firewalls to build a seamless ecosystem that provides the same connectivity, performance, security compliance, ease of management and uptime for wired and wireless users irrespective of their mobility or computing device.
Virtual Server 2005 Consult
Consultant Services MS Microsoft Virtual Server
Microsoft Virtual Server, hosted on the Windows Server 2003 platform and based on software first produced by Connectix, provides the power needed to accomplish hardware reduction, software upgrade, and server isolation projects via virtualization technology in an enterprise-class IT network with advanced scalability, manageability, and reliability. Microsoft has targeted Virtual Server 2005 at businesses wishing to improve ROI in application development and piloting, migration from outdated line-of-business applications, and server consolidation. Progent's professional Virtual Server experts can help your business to evaluate and integrate Microsoft Virtual Server 2005.
Infor SyteLine CloudSuite Migration from SyteLine 6 to CloudSuite 9 Technology Professional
Infor SyteLine CloudSuite Document Management Consultants
Infor CloudSuite Industrial, formerly branded SyteLine, is an ERP platform that incorporates more than 25 years of background helping manufacturing, distribution and service organizations to manage complex supply chains and improve the efficiency of critical business processes to get products to market quickly and adhere to customer schedules dependably. Progent offers the expertise of an ERP consultant with over two decades of background with the SyteLine/CloudSuite Industrial platform. Progent can provide remote or on-premises services that spans from occasional guidance to comprehensive solution planning and project management. Sample consulting services offered by Progent for Infor CloudSuite Industrial include implementation, upgrades, business analysis, customization, Configure/Price/ Quote, web site integration, debugging, data conversion, Microsoft 365 integration, disaster recovery planning, and database administration.
MongoLock ransomware protection and recovery Services
ransomware protection and recovery Consult
Progent's ProSight Ransomware Preparedness Report is a low-cost service based on a phone interview with a Progent information assurance expert. The interview is designed to help evaluate your organization's ability either to block ransomware or recover rapidly from a ransomware attack. Progent will consult with you directly to collect information about your existing security profile and backup procedures, and Progent will then produce a custom Basic Security and Best Practices Report detailing how you can follow industry best practices to create a cost-effective security and backup/recovery system that reduces your vulnerability to a ransomware attack and aligns with your company's needs.
Data Protection Manager 2016 and Shielded VM Computer Consulting
Data Protection Manager 2016 ReFS Setup and Support
Microsoft System Center 2016 Data Protection Manager (SCDPM 2016) offers automatic backup and easy recovery capabilities for Microsoft-based environment. SCDPM 2016 delivers application-aware backup for key platforms like Microsoft SQL, Exchange Server and SharePoint Server, backs up Windows and Linux virtual machines, works with virtual machines running on Hyper-V and VMware, and integrates seamlessly with Azure for convenient cloud-based backup and recovery. Progent's Microsoft-certified consultants can help businesses of any size to plan, deploy, administer, and troubleshoot an enterprise-wide backup/recovery system built around System Center 2016 Data Protection Manager. Progent can help you to upgrade from an older version of Data Protection Manager or from an outdated system, and Progent can tune your SCDPM 2016 ecosystem for on premises, colocated, cloud-based or hybrid deployment models. Progent offers remote or onsite support and can deliver as-needed guidance to help you through technical bottlenecks or deliver comprehensive project management or co-management support to help you complete your SCDPM 2016 initiative on schedule and within your budget.
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