For small office computer networks located throughout the state of Connecticut, Progent's Microsoft and Cisco certified technicians can deliver remote phone help and remote troubleshooting to repair your network systems troubles quickly and cost effectively. Progent has acquired enterprise-level skills, advanced software tools, and support databases to diagnose and fix network problems while avoiding the expense and time delays normally associated with in-person service calls.

If your Connecticut company is located beyond the larger metropolitan areas such as Bridgeport, New Haven, Hartford, or Stamford, your local computer support options may be limited in skills, or unavailable during a crisis. This can result in a computer network that is unpredictable or causing productivity loss due to technical issues going unresolved for too long. Progent’s group of expert network engineers average more than ten years of real-world computer industry experience, in the trenches of IT support, performing a extensive range of technical tasks for a diverse range of clients. This means you obtain not only the technical competency needed for the task, but a professional with field proven methods for applying that expertise to assist with affordable network solutions.

ProSight IT Asset Management for Organizing Network Infrastructure Documentation
Progent's ProSight IT Asset Management service is an IT infrastructure documentation management service that makes it easy to create, update, retrieve and protect data about your IT infrastructure, processes, business apps, and services. You can instantly locate passwords or serial numbers and be warned automatically about upcoming expirations of SSLs or warranties. By updating and organizing your IT infrastructure documentation, you can eliminate as much as half of time wasted searching for critical information about your network. ProSight IT Asset Management features a common repository for holding and sharing all documents required for managing your business network like standard operating procedures (SOPs) and self-service instructions. ProSight IT Asset Management also offers advanced automation for gathering and relating IT information. Whether you’re making improvements, doing maintenance, or reacting to an emergency, ProSight IT Asset Management delivers the data you require when you need it. Find out more about Progent's ProSight portfolio of managed IT services for small and mid-size organizations.

Broad Experience with Microsoft's Leading Server Solutions
Progent's team of IT system consulting experts can help large organizations to plan, set up, and support major rollouts of key Microsoft technology by offering support such as Active Directory configuration, Microsoft Exchange Server 2016 planning and deployment, Microsoft Exchange Server 2013 integration, Exchange Server 2010 management, Microsoft SharePoint Server 2013 design and installation, Microsoft Skype for Business migration support and Microsoft Lync Server integration, plus SQL Server 2016 integration and SQL Server 2014 application development. Progent has worked with some of the world's biggest companies to integrate technology powered by Microsoft products and can provide branch office technical assistance for enterprises with local offices in Silicon Valley and the or larger cities across the United States.

World-class Cisco Help from Experienced CCIE-certified Engineers
Progent can provide easy, immediate, and economical access to Cisco CCIE engineers. Cisco Certified Internetwork Experts are elite network gurus who earn this prestigious certification only as a result of intense examination by Cisco. CCIEs are able to resolve the most complicated issues surrounding network planning, implementation, troubleshooting, and maintenance. Progent’s CCIE consultants work closely with Cisco in-house staff in analyzing issues with Cisco's IOS platform and devising fixes or acquiring software updates to correct problems. Progent can provide quick access to a CCIE by phone so that you are able to get immediate help for complex network problems that are impacting worker efficiency but are outside the scope of your local IT service resources.

ProSight Network Audits for Evaluating Network Health
Progent's ProSight Network Audits are a quick and low-cost way for small and medium-size businesses to get an objective evaluation of the overall health of their information system. Powered by some of the top remote monitoring and management (RMM) tools in the industry, and overseen by Progent's world-class team of information technology professionals, ProSight Network Audits show you how well the configuration of your essential network assets conform to industry best practices. Both the Basic and Advanced options for ProSight Network Audit services are available at a budget-friendly, one-time cost and provide instant benefits such as a cleaner and more secure AD implementation. Both options also provide the ongoing advantages of state-of-the-art remote network monitoring and management (RMM) technology. These advantages can include lower-cost management, improved compliance with information security requirements, higher utilization of network assets, quicker troubleshooting, more dependable backup and recovery, and less downtime. For details about ProSight Network Health Checks and to view sample reports, go to ProSight Network Audits.

Microsoft SQL Server 2012 Consulting Services
Progent offers the expertise of Microsoft-certified SQL Server 2012 consultants as well as experienced database application developers, DBAs, project managers, Cisco-certified network architects, disaster recovery specialists, and data security consultants to help your business to maintain your Microsoft SQL Server 2012 solution and configure a cost-effective and secure IT infrastructure that lets you realize the full strategic benefit of SQL Server 2012. Progent can also assist your company to upgrade to SQL Server 2016 or transition to Microsoft SQL Server 2014 from SQL Server 2012.

Microsoft Dynamics NAV Consulting
The latest edition of MS Dynamics NAV includes several new features including Personalized Role Centers, enhanced analytics and reporting capabilities, and advanced workflow management. Progent's Microsoft Dynamics NAV ERP professionals offer programming, configuration and debugging support to enable your company to get the most from MS Dynamics NAV. Progent’s engineers can show you how to connect Microsoft Dynamics NAV to other services and applications. Also, Progent can help you to create and utilize data warehouses so you can enhance your knowledge of your business, acquire additional clients, expand your sales campaigns, and build successful alliances.

Cisco UC500 VoIP Systems Support and Migration Consultants
Progent's seasoned IP Voice experts offer Cisco UC540 consulting services to help you to maintain your legacy UC500 VoIP gateway or plan and carry out an efficient migration to a modern VoIP system.

NetApp MetroCluster High-Availability and Disaster Recovery Solutions
NetApp MetroCluster is a disaster recovery platform that combines failover storage clustering with replication to provide fast, zero data loss disaster recovery between datacenters that are up to 300km away from one another. Progent can provide online or on-premises access to a certified NetApp MetroCluster expert who can assist your business to design, deploy, manage, update, test and troubleshoot a disaster recovery solution based on NetApp MetroCluster. Progent can assist you to select a topology for your MetroCluster environment that aligns with your technical requirements and budget. Progent can make sure you adhere to best practices for installing your MetroCluster environment by providing help with tasks such as assigning disk pools, arranging aggregate and plexes layout, setting up FlexVol volumes, setting up NetApp Snapshot, provisioning Cisco and Brocade switches, implementing a tiebreaker, setting up a configuration replication network, and testing your disaster recovery system to show adherence with industry standards and government mandates.

Apple iPhone Integration and Management
Progent's iPhone and iPad integration consultants can provide cost-effective online assistance to help your business to plan, configure, and troubleshoot any aspect of your iOS and Windows integration efforts and is available for quick jobs to help you get past occasional technical bottlenecks or long-term engagements to help you finish business-critical initiatives on time and within budget. Progent has experience in on-premises, cloud-centric, or hybrid environments and can help you create or support a resilient, secure and scalable infrastructure that is best suited to your computing model. Progent can also provide remote or on-premises training to help manage and use your iOS devices in a safe, collaborative environment that optimizes the business value of your information system.

Cost-effective Computer Support Solutions
Many small companies utilize flawed metrics when shopping for a computer consultant. Cost per hour is usually not a good measure for value. A consultant with inadequate technical background can take many times longer to complete the same job than a seasoned Information Technology professional. As an example, billing 30% less per hour, but taking three times as long for the same task is not a deal. Still worse, a poorly architected or configured IT infrastructure that is undependable and difficult to manage or expand can cost a business many times over its initial price due to lost productivity. Progent's client testimonials from satisfied businesses across the United States indicate the efficiency of Progent's service model and the expertise of Progent's staff of IT professionals.

Barracuda Backup On-premises and Cloud Backup and Disaster Recovery
Barracuda Backup is an affordable, subscription backup/restore service for small and medium-size businesses. A Barracuda Backup deployment can include a purpose-built physical appliance built by Barracuda or a software-based appliance with comparable features but which uses your existing storage infrastructure. Barracuda Backup safeguards critical business data produced on-premises, at one or more remote locations, or in the cloud. For disaster preparedness, you can replicate data to the Barracuda Cloud, to Amazon AWS, or to any location with a Barracuda appliance. Progent is a certified Barracuda partner and Progent's Barracuda Backup consultants can provide a wide range of consulting support services to help you to design, configure, operate and repair a backup and disaster recovery system built on Barracuda Backup. For more information, go to Barracuda Backup and disaster recovery consultants.

Azure Planning and Integration Consulting
Progent's Microsoft Azure cloud planning and integration consultants can help you with any stage of Microsoft Azure integration such as needs analysis, prerequisites evaluation, system architecture, pilot testing, implementation, automated administration, performance optimization, license controls, disaster recovery strategies, security policy enforcement, and regulatory compliance validation. Progent can assist your IT staff to set up and debug firewall appliances and VPN connections so your clients can securely connect to Azure-based services, and Progent's Microsoft-certified consulting experts can assist you set up key Microsoft technologies to work in the cloud including Windows Server, Exchange Server, SQL and SharePoint. Progent can also help your organization to set up a hybrid ecosystem that seamlessly combines physical datacenters with Azure-based services.

Cisco Wireless VoIP Phone Solutions
Integration of Cisco's wireless IP phones typically requires that IT teams configure and fine tune many key pieces of your Wi-Fi environment such as wireless access points, routers and switches, Cisco wireless LAN controllers, and management software. Progent's Cisco wireless VoIP phone configuration and troubleshooting consultants can provide remote and on-premises assistance to help you build and maintain a Cisco wireless IP phone solution by delivering integration services that range from debugging the configuration of a wireless IP phone or AP to offering comprehensive project management outsourcing or co-sourcing for updating the Wi-Fi infrastructure of an entire campus.

Virtualization Consulting
Virtual compute, storage and networking techniques allow IT organizations to maximize resource utilization, simplify network management, and improve workload continuity and data protection. operate multiple virtual servers on a single actual processor. Typical usage scenarios for virtual servers are hardware efficiency, inexpensive platforms for applications that require outdated OS software, and affordable isolation of software programming or pilot environments from production systems. Progent's virtual server consultants offer Windows Server 2016 Hyper-V hybrid cloud solutions, Windows Server 2012 R2 virtual networking consulting services, Windows Server 2008 Hyper-V Virtualization consulting, VMware vSphere and vCloud planning and deployment, VMware NSX network virtualization architecture and integration, and Citrix XenServer virtual server support. Progent can install virtual servers to maximize speed, reliability and manageability while simultaneously lowering expenses; propose and test disaster recovery strategies that reduce downtown in case of a catastrophic failure; and provide continuing maintenance, troubleshooting, and engineering services as computer technology evolves.

Windows Server 2012 R2 Migration and Support
Progent's certified Windows Server 2012 support experts can assist you to evaluate the advantages of Microsoft Windows Server 2012 R2 for your organization, create pilot environments and migration strategies, tune your network for local, multi-location, cloud-based, and partial-cloud environments, train your IT management, team, develop an enterprise-wide security plan, automate network management, assist with application development, and build and validate a disaster recovery/business continuity plan. If you are considering migrating from Windows Server 2012 R2 to Microsoft Windows Server 2016, Progent's Windows Server 2016 hybrid cloud integration consultants can assist you to evaluate the benefits of Windows Server 2016 for your environment and design and carry out a smooth upgrade to Windows Server 2016 and Hyper-V 2016 based on an on-premises, cloud-centric, or hybrid deployment model.

Windows Server 2016 Hybrid Cloud Solutions
Progent's Microsoft-certified information technology consultants offer Windows Server 2016 migration consulting to help organizations of any size to design and implement an efficient upgrade to Windows Server 2016 and Hyper-V 2016 based on an on-premises, cloud, or hybrid architecture. Progent can assist you to assess the business value of Windows Server 2016 for your environment and can help you with any aspect of planning, deploying, administering or debugging your Windows Server 2016 and Windows Hyper-V 2016 ecosystem. Progent can assist you to benefit from the many new disaster recovery and security capabilities of Windows Server 2016 and Hyper-V 2016 like Windows Containers for isolating applications, Shielded Virtual Machines to protect against compromised administrators, Credential Guard and Remote Credential Guard, Just In Time Privileged Access Management, VM load balancing, Storage Replica, plus workgroup and multi-domain failover clusters.

Get in Touch with a Progent Computer Consultant
To see how you can get in touch with a Progent network support expert for online or on-premises support in , call 1-800-993-9400 or visit Remote Computer Help.