For small business network systems located in the state ofConnecticut, Progent's Microsoft and Cisco authorized technical team members can deliver online support and remote troubleshooting to resolve your network systems problems fast and affordably. Progent has acquired world-class expertise, sophisticated tools, and support knowledge bases to troubleshoot and resolve IT problems while avoiding the expense and delays normally associated with onsite service calls.

If yourConnecticutsmall business is situated outside of the larger urban areas such asBridgeport, New Haven, Hartford, or Stamford, your nearby network systems support choices may be limited in skills, or not available during urgent situations. This can result in a computer network that is unpredictable or causing efficiency loss due to technical issues continuing for too long. Progent's team of network consultants average more than 12 years of real-world industry experience, in the trenches of IT support, performing a broad variety of technical projects for a diverse range of customers. This means you obtain not only the technical competency needed for the task, but an expert with field proven methods for applying those skills to deliver affordable network solutions.

IT Support for Local Governments
Progent has extensive experience providing a broad range of remote IT support and urgent repair services to local governments and schools throughout the U.S. Progent is among the industryís pioneers in delivering expert online IT support and has delivered network support to organizations in every state. Progent's remote computer consulting for local governments saves travel expenses and solves issues faster than on-premises support.

Microsoft Exchange Server 2016 Upgrade Services
Progent's MS Exchange 2016 consultants can help you in any and all facets of your upgrade to Microsoft Exchange 2016 including designing HA infrastructure for a local, Microsoft cloud connected or hybrid environment; server and CAL licensing requirements for Exchange 2016 and Microsoft Windows Server 2012 R2 or later; moving mailboxes; Hyper-V design; specifying storage requirements for your virtual machines (VMs), databases and logs; configuring hardware load balancing (HLB) for high-availability client access services; designing, building and testing Exchange Servers and Windows Servers and Database Availability Groups (DAGs); integration with SharePoint; updating your firewall; resolving SSL issues; performing client remediation with Office 2010 or greater or Microsoft 365; and configuring Outlook on the web (formerly Outlook Web App). Progent can also provide Exchange 2019 planning and deployment assistance and Exchange Online integration to assist you to move to a more modern release of Exchange Server.

Cloud Consulting Services for Teleworkers
Progent can assist small and medium-size businesses to provide their offsite workforce with safe and efficient integration with cloud services. To find out about ways Progent's consultants can assist companies to configure robust Cloud connnections for their at-home workforce, see cloud consulting expertise for an at-home workforce.

Consulting and Support Expertise for System Center 2012 Virtual Machine Manager
Progent's System Center 2012 Virtual Machine Manager consulting experts can assist organizations of all sizes to maintain, enhance and troubleshoot your current SCVMM 2012 deployment. Progent also offers Virtual Machine Manager 2016 migration expertise to help you to design and execute a smooth upgrade from Virtual Machine Manager 2012 to SCVMM 2016 in order to take advantage of stronger security capabilities, high availability VMM storage options, and other enhancements. In addition, Progent can help you to upgrade to more current versions of SCVMM such as System Center 2019 VMM and System Center 2022 Virtual Machine Manager.

Amazon AWS Cloud Migration Consulting
Progent's Amazon AWS planning and integration consultants can provide affordable online support to help businesses to integrate Amazon Web Services (AWS) cloud services including Elastic Compute Cloud (EC2) for virtual server hosting, Amazon Simple Storage Service (Amazon S3) for expandable cloud storage, and Glacier for low-cost archival storage. Progent can help your IT team with every aspect of Amazon AWS integration including requirements analysis, readiness assessment, system design and review, testing, configuration, centralized administration, performance optimization, licensing management, disaster recovery solutions, and security and compliance. Progent offers advanced expertise with firewalls and VPN connections and can show you how to deploy cloud-based or hybrid environments that seamlessly incorporate Amazon AWS resources. Progent offers occasional consulting or Progent can provide comprehensive project management outsourcing or co-sourcing services to help you move smoothly to the Amazon AWS cloud platform.

Progent's Integration and Troubleshooting Services for SQL Server 2014
SQL Server 2014 incorporates significant enhancements in key areas such as speed, availability, compliance, and cloud integration. SQL Server 2014 is the first version of Microsoft SQL Server that incorporates in-memory technology that works seamlessly across all workloads including OLTP, data warehousing, and business analytics (BI). Progent's Microsoft-certified SQL Server 2014 consulting team can help you maintain your Microsoft SQL Server 2014 environment or provide SQL Server 2016 upgrade support or Microsoft SQL Server 2019 upgrade consulting to help you deploy a more current release of SQL Server.

System Center 2016 Integration
System Center 2016 provides major improvements in the management of hybrid cloud environments by offering comprehensive support for Windows Server 2016, Windows 10 clients; unified management of mixed-OS environments that include Linux, Hyper-V and VMware; and expanded public and private cloud support such as tighter integration with Intune for iPhone and Android smartphone administration plus native integration with Operations Management Suite (OSM) for cloud-based analytics and reporting. Progent's System Center 2016 consultants can provide advanced remote and on-premises expertise for all components of System Center 2016 including Operations Manager (SCOM), Configuration Manager, Virtual Machine Manager (SCVMM), Data Protection Manager, Orchestrator, and Service Manager. Progent can assist you to design and install a new deployment of System Center 2016, extend or tune an existing one, migrate smoothly from a previous version of System Center, or troubleshoot your System Center solution.

64-bit Processing Upgrade Support Services
Progentís 64-bit upgrade support experts can assist your organization to update your servers and workstations efficiently from 32 to 64 bits. Progent can assist you to calculate the costs and benefits of migrating to 64-bit processing, plan a cost-effective upgrade process that reduces business interruptions, and offer timely online help to aid you to install 64-bit software and application programs on your existing computers. Progent's Microsoft-premier consultants can assist you to integrate the 64-bit editions of Microsoft platforms like Windows Server, Exchange Server, Windows 10, and Office Excel.

VoIP Platforms Consulting Expertise for An At-Home Workforce
Progent can assist small and medium-size organizations to configure IP voice platforms to give their at-home workforce the benefit of transparent access to the company phone network. For information about ways Progent's experts can assist your remote workforce to deploy and troubleshoot VoIP platforms, refer to IP voice expertise for an at-home workforce.

Talk to a Progent Computer Support Expert
To learn how you can contact a Progent network consultant for online or on-premises assistance, phone 1-800-993-9400 or go to Remote Computer Support.



An index of content::

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