Connecticut Network System Support Services
for Small and Midsize Business IT Systems:
Online Consulting and Repair
For small office computer networks located in the state ofConnecticut, Progent's Microsoft and Cisco certified technicians can provide remote phone assistance and remote troubleshooting to fix your network troubles quickly and cost effectively. Progent has developed top-notch skills, software tools, and support databases to identify and resolve computer network problems without the cost and time delays normally associated with on-site technical service visits.
If yourConnecticutsmall business is located outside of the larger metro areas such asBridgeport, New Haven, Hartford, or Stamford, your local network support options may be limited in technical expertise, or not available during urgent situations. This can result in a office network that is unusable or causing productivity loss due to technical issues continuing for too long. Progent’s staff of seasoned network engineers average more than twelve years of real-world industry experience, in the trenches of IT support, performing a broad range of technical tasks for a diverse range of clients. This means you obtain not only the technical skills needed for the job, but a consultant with field proven methods for applying that expertise to assist with efficient network solutions.
Best Practices Followed by Expert Consultants
Many businesses located away from cities with ample network engineers utilize less qualified or inexperienced local resources for vital IT support services. This can produce a network that is undependable or inefficient. Progent’s team of Microsoft and Cisco certified consultants average over ten years of real-world industry experience, in the front lines of IT support, providing an extensive array of information system tasks for a broad mix of clients. This means that with Progent you receive not only expert technical skills, but a consultant who understands computer industry best practices in applying those skills to solve actual information network issues successfully and in a consistent way.
Wireless Site Survey
Progent’s Wireless Site Survey helps you to plan and implement a WiFi network adapted to your environment, offering you a wireless solution that delivers the coverage, speed, capacity, Quality of Service, security, and roaming ability your business needs. Progent's predictive wireless planning services can be performed offsite and utilize cutting-edge RF modeling and analysis tools to design an efficient Wi-Fi LAN. Progent’s on-premises survey includes physical walkthroughs, RF and security assessment of your existing WLAN, evaluation of your building’s layout, testing for RF interference, RF propagation modeling, selection of the best placement for client-requested Wi-Fi Access Points. Location and integration services for wireless APs include Cisco Aironet Wi-Fi AP consulting, Cisco Small Business 100/300/500 wireless access points consulting, Catalyst 9100 family Wi-Fi 6 APs solution planning, Cisco Meraki wireless AP integration and consulting support, and Ubiquiti UniFi Wi-Fi APs consulting and wireless LAN integration services.
Progent is a Certified Microsoft Partner
Because Progent is a Microsoft Certified Partner, every Progent support expert has access to the technology and educational resources needed to deliver the best information technology help available. Progent's outsourcing, Contact Center, Office 365 integration support, and software development services allow small and midsize business clients to take advantage of the wide range of skills associated with the IT departments of large enterprises without the high cost and hassle of maintaining a large in-house IT team.
Oracle DBA Support and Software Development
Progent can provide online access to an Oracle certified expert for Oracle database administration support or an Oracle application programmer. Progent can help you to develop effective mechanisms for critical Oracle database administration tasks such as database tuning, backup and restore strategies, and database protection, or train your in-house staff how to use industry leading practices for simplifying various administration tasks. Progent can in addition offer the services of a PL/SQL developer to assist you to design, test, enhance, or migrate Oracle-based programs that can vary from forms to data-driven web sites. Progent offers experience using SQL Developer, SQL *Plus, and JDeveloper and can assist you to tune current SQL code by utilizing Oracle's SQL Tuning Advisor.
Microsoft Desktop Virtualization Consulting
Microsoft's desktop virtualization solutions lower the work needed for network managers to set up applications so they are standardized across a corporate user base, offer the power to control access to critical data, and allow quick deployment of additional or upgraded workstations. With Windows Server 2016, the Terminal Services utility has been revamped and renamed Remote Desktop Services or RDS. Microsoft's new Virtual Desktop Infrastructure behind Remote Desktop Services streamlines client access, improves responsiveness, tightens security, centralizes management, and offers a nearly transparent client environment. Progent's desktop virtualization engineers can assist your company to assess the business advantages of Microsoft's virtual desktop technologies, set up pilot and production deployments, optimize your network infrastructure to support virtualized clients efficiently, evaluate and resolve security issues, and educate your network managers to utilize industry best practices to achieve a fast ROI from client virtualization.
Business Intelligence Reporting Consulting
Progent’s BI reporting consultants can provide remote and on premises expertise to assist you with any aspect of business intelligence reporting from troubleshooting or enhancing reports to planning and deploying an advanced business intelligence solution. Progent's management reporting experts can assist your company to support your existing reporting system, assist you to upgrade reports from a discontinued reporting platform to a modern one, and provide as-needed remote training tailored to your individual requirements. Progent’s business reporting and analytics professionals offer experience in the leading business intelligence reporting platforms including the SQL Server business intelligence stack (SSIS, SSAS, and SSRS), Microsoft Management Reporter/FRx, Office Access, Crystal Reports, Microsoft Power BI, Excel BI add-ins including Power Pivot and Power View, and Report Designer.
MS Project Server Consulting
Progent's certified Microsoft Project Server and Project Online experts can provide advanced remote and on-premises support for Microsoft Project Server and for Microsoft platforms that work in conjunction with Microsoft Project Server. Consulting services offered by Progent include Microsoft Project Professional integration, SharePoint 2013 design and deployment, SQL Server 2016 integration, Microsoft SQL Server 2014 programming and troubleshooting, Microsoft Exchange Server 2016 migration, Exchange Server 2013 integration, Exchange Server 2010 maintenance,Office Excel and Microsoft Office 365 Excel application support, plus Office PowerPoint and Visio online training. Progent offers access to Cisco-certified CCIE network consultants to help your company to optimize your environment to accommodate local, branch, home-based, and mobile users so that they can utilize Microsoft Project Server to collaborate securely and efficiently. Progent's certified network security experts can assist your IT team to adopt and enforce security policies that protect important business data without disrupting the efficient exchange of authorized information.
Progent's Consulting, Programming and Training Services for Microsoft Office Excel and Microsoft Office 365 Excel
Progent's certified Excel and Office 365 Excel consultants offer a wide range of online services to assist you to plan, program, test, deploy, manage, and troubleshoot business applications powered by any version of Microsoft Excel, including Excel 2016 and Microsoft Office 365 Excel. Progent can assist you to upgrade your current Excel solutions to the newest releases of Excel, integrate Excel with iOS and Android smart phones and tablets, and resolve compatibility problems between different versions of Office Excel. Progent offers as-needed support to organizations looking for a quick fix to a specific issue related to Excel and Progent also offers full project management support for upgrading or creating mission-critical applications based on Excel. Progent's cost-effective online training classes for Office Excel can be custom tailored to address the needs of individual users or teams.
ProSight Private Cloud Hosting Services
Progent's ProSight Virtual Hosting and management outsourcing service offers comprehensive hosting of a small or mid-size organization's servers in an environment that delivers the maximum level of availability and expandability and is in addition easy to transfer to another host. Progent's Private Cloud hosting options are built on mature virtualization architectures that allow small and midsize companies with mixed- platform IT systems to economize significantly on the costs of capital equipment, system maintenance, and IT management while benefiting from enterprise-class fault tolerance and an unprecedented level of vendor flexibility. Learn more about Progent's ProSight family of managed services for small businesses.
Progent's Consulting Services for Microsoft Windows 2012 R2 Server Essentials
Windows Server Essentials is an affordable, versatile operating system that enables small organizations to make the move from the traditional physical in-house datacenter to the modern hybrid computing paradigm that includes local and virtualized cloud-hosted resources. Progent's certified Windows Server 2012 R2 Essentials consulting experts can provide cost-effective online consulting and technical support for Microsoft Windows Server 2012 R2 Essentials. Progent can assist you to determine the possible business benefits of moving to Windows Server Essentials and implementing a hybrid on-premises/cloud-based model for your network environment. Progent offers comprehensive project management support to help you design and execute an efficient migration to Windows Server 2012 R2 Essentials, Office 365, and other Microsoft Cloud platforms and services. (Find out about Progent's Office 365 integration solutions with on-premises installations of Exchange and Azure planning and integration consulting services.) Progent also offers as-needed consulting help, troubleshooting, and training.
Shared Help Desk Services
Progent’s Co-managed Help Desk services make it possible for your IT organization to split responsibilities for Help Desk support seamlessly between your in-house IT staff and Progent's roster of seasoned technical support technicians and subject matter experts (SMEs). Progent’s Help Desk Co-management service is an advanced service desk solution based on the top professional services automation tool for managing end-user service requests, ticketing, ownership, status tracking, and metrics. For more information, refer to Progent’s shared Help Desk services.
WatchGuard Firewall Planning and Integration Expertise
Progent's WatchGuard consultants can help you deploy WatchGuard Firepower Firewall/VPN security appliances that fit your network security requirements and budget. Progent can help you to manage outdated WatchGuard firewall appliances or upgrade to current WatchGuard Firebox firewalls. To find out about Progent's consulting services for WatchGuard firewalls, refer to WatchGuard firewall configuration expertise.
Progent's Consulting and Training Support for Office Word and Office 365 Word
Progent's certified Microsoft Office Word and Office 365 Word consultants offer a wide range of economical online support services to assist your organization to maintain your legacy Microsoft Word solution or help you to move to a newer release of Office Word. Services available from Progent's experts include VBA software development, isolating and fixing compatibility issues between different versions of Office Word, integrating Word with other Office apps such as Office Excel and Microsoft Outlook or with third-party platforms and add-ons,infrastructure enhancements for dependable. reliable cloud connectivity, security and compliance consulting, and smart phone integration, and online Microsoft Office Word training classes customized for your special requirements.
Migration Consulting Support for Microsoft Windows 10
Progent's Microsoft-certified Windows 10 planning consultants can help organizations of all sizes to assess Windows 10 or to migrate to Windows 10 from any older release of Microsoft Windows. Online and onsite assessment and migration support for Microsoft Windows 10 offered by Progent include ROI estimates, project coordination, compatibility testing, pilot systems, virtualization strategies, Cloud and hybrid integration, mobile management, telecommuter connectivity, security and compliance, streamlined provisioning and management, network optimization, Wi-Fi support, disaster recovery planning, webinar training for network management personnel and end users, and post-migration technical help.
Cisco Wireless VoIP Phone Solutions
Integration of Cisco's wireless VoIP phones usually requires that IT teams configure and optimize numerous components of your Wi-Fi environment such as wireless access points, routers and switches, wireless LAN controllers, and network management software. Progent's wireless IP phone configuration and troubleshooting experts can provide remote and onsite assistance to help your organization create and maintain a Cisco wireless VoIP phone solution by delivering integration services that can range from debugging the set up of a wireless VoIP phone or access point to offering project management outsourcing or co-sourcing for modernizing the wireless architecture of a campus.
Endpoint Device Security Defense Services for an At-Home Workforce
Progent can assist small and medium-size companies to configure cybersecurity defense solutions and deliver response services required for work-from-home employees. To learn about Progent's network security protection consulting services for teleworkers, refer to endpoint device security protection solutions for telecommuters.
Get in Touch with a Progent Network Consultant
To see how you can get in touch with a Progent network consultant for remote or onsite help, call
An index of content::
24/7/365 Automatic Failover Consultants
Redundant Network Network Engineer
Progent's Cisco-authorized network professionals can help you create an economical, high availability Internet connection solution that can achieve non-stop Internet connectivity via a broad range of fault tolerant Internet network products and services including fault tolerant BGP, transparent fail-over, and redundant ISPs. Progent can provide CCIE consultants to show you how to apply the latest technology for high availability Internet access to create an affordable, completely redundant Internet interface with automatic failover and other features to create zero-downtime Internet access.
MetroCluster Management Consultant Services
MetroCluster Management Consultant Services
Progent can provide enterprise clients the help of a NetApp-certified consultant to deliver remote or on-premises support for NetApp's entire portfolio of SAN products including ONTAP and Clustered Data ONTAP (CDOT) data management, MetroCluster array-based clustering, FlexPod private cloud infrastructure, SnapMirror, SnapVault and OSSV incremental D2D backup, Virtual Storage Console (VSC) for VMware vSphere, MultiStore for secure IP space separation, OnCommand Reporting and Insight analytics, plus NetApp's All-Flash, Hybrid Flash, V-Series and N-Series storage products. Areas of NetApp SAN solutions supported by Progent include SAN architecture, cloud integration, virtualization, migrations, non-disruptive patching, system management, information assurance, disaster recovery, and remediation. Progent offers Tier 3 support to help you to take care of problems with NetApp SAN storage deployments efficiently following leading practices.
Office Move Consulting
Internet Data Center IT Consultant
For enterprises with branches in or any area covered by Progent's engineers, Progent's Microsoft-Certified IT support experts and authorized Cisco system specialists offer a range of network consulting services including project management, Sarbanes Oxley compliance, site moves, corporate security, system architecture, on-site or remote emergency support, and technical support for data center hosting facilities. A Progent network consultant can show you how to design a multi-site network that makes smart use of co-location facilities and Internet data centers. Progent’s Microsoft Certified consultants can help major enterprises design, integrate and support major rollouts of the latest releases of Microsoft products including Enterprise Active Directory, Microsoft Exchange Server, SharePoint Server, SQL Server, and Enterprise editions of Windows. Progent’s Cisco Certified Internetwork Expert and CCNP consultants can assist you to configure Cisco products for connectivity solutions that incorporate basic, high-performance, integrated, and remote networking.
SQL Server Business Intelligence Technology Consulting Services
SQL Server 2019 Technology Consulting Services
Progent’s Microsoft certified consultants can provide small and mid-sized companies expert Microsoft SQL Server support. Microsoft SQL Server is a complete, Web-enabled database and data analysis platform that enables the speedy development of enterprise-class business programs that can give your business a competitive edge. SQL Server provides built-in support for XML and can query across the Internet and beyond the firewall. In addition to providing consulting, maintenance and problem solving services, Progent’s SQL consultants can help you use Microsoft SQL Server Reporting Services and Microsoft SQL Server Business Intelligence to enhance the profitability of your IT system. Progent can also help you migrate from older versions of SQL Server to SQL Server 2005.
ProSight ASM Endpoint Protection Specialist
Virus Rollback Consultant Services
ProSight Active Security Monitoring (ASM) is an endpoint protection (EPP) service that incorporates next generation behavior-based analysis technology to guard endpoint devices as well as servers and VMs against new malware attacks such as ransomware and file-less exploits, which easily get by traditional signature-matching anti-virus tools. ProSight ASM safeguards on-premises and cloud-based resources and provides a single platform to automate the complete malware attack lifecycle including protection, identification, mitigation, cleanup, and post-attack forensics. Top capabilities include single-click rollback with Windows VSS and real-time system-wide immunization against new threats.
Top Rated Data Center Onsite Technical Support
Support and Help Co-Location
Progent’s data center support services are intended for companies with hardware housed at IDCs or data center collocation hosting sites and in need of timely on-premises assistance at the collocation facility as well as off-site support from Microsoft and Cisco Certified experts. Progent provides a complete array of IDC and IDC and co-location consulting services including system topology evaluation, Windows and Linux server installation and support, troubleshooting for server and communications infrastructure, development and installation of non-stop configurations, defining and deploying layered security defenses, firewall configuration and support, designing load balancing solutions, and creating high-availability server and storage clustering systems.
Information Technology Outsourcing Firms Mid-sized Company
Outsourcing IT Support Mid-size Business
Progent provides technical support for medium size businesses who have 100 to 250 network users. The medium size company or work group has traditionally been an overlooked segment of the market for network support services. The overhead and support access models of large outside service firms make them too expensive for the typical mid-size business or small medium business (SMB), which usually relies on a minimal IT budget with which to maintain an IT system whose complexity and sophistication are often comparable to the information systems of much larger companies. Progent's support delivery model, which takes full advantage of remote service, virtual network technology and 24x7 server monitoring, significantly lowers the network maintenance expenses of an SMB while offering the mid-size company with enterprise-level service from certified, IT consultants with background in a broad array of midsized business technologies. If your mid-sized organization or small business is looking for the quality of IT help appropriate for a medium size organization without budgeting enterprise prices, call Progent.
ProSight Behavior-based Antivirus Engineer
ProSight Endpoint Protection Services IT Consultants
ProSight Active Security Monitoring is an endpoint protection (EPP) solution that utilizes cutting edge behavior-based analysis technology to defend endpoint devices and physical and virtual servers against modern malware attacks like ransomware and email phishing, which routinely evade legacy signature-matching anti-virus products. ProSight ASM safeguards local and cloud resources and provides a single platform to automate the entire malware attack lifecycle including protection, detection, containment, remediation, and forensics. Top capabilities include single-click rollback using Windows Volume Shadow Copy Service (VSS) and real-time network-wide immunization against new attacks.
Ubiquiti UniFi Wave 2 WiFi AP Consult
Ubiquiti UniFi Mobile App Professionals
Ubiquiti's UniFi family of Wi-Fi network appliances includes indoor and outdoor Wave 2 Wi-Fi access points (APs), security gateways, and switches. UniFi appliances installed throughout multiple sites with thousands of access points can be remotely provisioned and managed with Ubiquiti's free UniFi Controller software, which centralizes and streamlines setup, discovery, management, optimization, debugging, monitoring, and analytics. Progent can provide the skills of seasoned wireless professionals who can assist you to determine the benefits of UniFi products for your business and help you to design, deploy, administer, and maintain your UniFi solution.
System Center 2016 and Skype for Business Integration Specialist
System Center 2016 and Exchange Integration Consultants
Small to mid-sized companies can now get all the benefits of System Center Operations Manager 2007 and in addition have fast access to Progent’s Microsoft Certified IT support professionals. With Progent's affordably priced network support packages, small organizations can choose a simple System Center Operations Manager-based co-sourcing package with network monitoring, reporting, Help Desk and remote service or a comprehensive 24x7 outsourcing solution. Progent supports System Center Operations Manager 2007 to offer small company networks world-class reliability, security, and performance.
24x7 Engineer Cisco Network Management
Network Management Information Technology Consulting Group
Progent's Cisco-Certified network consultants can show you how to run Cisco's network management tools along with a variety of specialized third-party applications to create a complete network management solution to keep your environment operating smoothly, conserve limited resources, guard your data, recover rapidly from hardware failure or malicious assaults, and allow you to expand or repurpose network resources sensibly and economically as your company grows.
Cisco IP Video phones Consultants
Cisco IP Video phones Support
Progent's Cisco CCIE-certified IP phone and video IP phone consultants can assist your business to integrate, maintain, and debug Cisco VoIP phones, desktop video IP phones and wireless IP phones. Progent offers support for all models of Cisco's IP phones from discontinued Voice over IP products to the latest HD media phones. Progent's consultants can also assist you to integrate your IP phones with Unified CM, previously named CallManager, or with Unified Communications Manager Express (CME) to build a modern IP-PBX environment for unified messaging and company-wide collaboration. Progent can also assist you to install Cisco Unified CM apps that include Cisco Unified CM IM and Presence Jabber, Unity Express for voicemail management, Cisco Unified Mobility for Single Number Reach, and Cisco Unified Contact Center Enterprise for creating an advanced customer contact center. Progent's consultants can provide expertise with all aspects of Cisco IP Phone integration including designing dial plans, configuring SIP trunking, installing Cisco ISR routers with CUBE internetworking support, and creating UCS server failover and Cisco SRST solutions for high availability.
Expert Microsoft Certified Exchange 2003 Upgrade On-site Technical Support
Exchange 2003 Server Upgrade Consultant
Progent's Microsoft Certified engineers offer expert support for major deployments of Microsoft Exchange. Progent's consultants can help you plan multi-site Exchange rollouts or upgrades and can supply onsite technicians to assist enterprises with installations of Exchange Server 2007 in the or any area served by Progent's consultants.
On-site Technical Support VPN
Cisco Virtual Private Network Remote Consulting
Cisco's network security and offsite connection technology for small organizations offer a comprehensive line of easy-to-administer security solutions to help protect your wired and wireless information system. Cisco's Virtual Private Network line includes routers, firewalls, intrusion detection systems and VPN appliances. Progent's expert consulting staff includes experienced specialists with Cisco CCIE and CCNP certifications who are able to help your business to select Cisco VPN, Cisco RADIUS Security, Cisco Aironet and Meraki wireless APs, and additional Cisco security technologies that align best with your business goals.
Project Management Consult
Consulting Services Enterprise Project Management
For advanced project management support, Progent offers the services of veteran IT experts with years of background in technology management, application development, and process design for organizations from Big 4 firms to dot-com startups to government agencies. These proven IT managers can provide project management skills to assist enterprise customers adhere to best practices to ensure that strategic projects are successfully completed on time and on budget.
Amazon EC2 AMI Developer Firm
Amazon SQS Programming Companies
Progent offers affordable remote consulting to help companies to integrate Amazon AWS cloud services including Elastic Compute Cloud (EC2) for virtual machine hosting, Amazon S3, and Glacier. Progent can assist you with every aspect of Amazon AWS migration and troubleshooting including needs analysis, preparedness assessment, architectural design and review, pilot testing, configuration, centralized administration, performance optimization, licensing management, backup/restore solutions, and security and compliance.
Remote Exchange Server Migration Consulting
24-7 Exchange 2003 to Exchange 2010 Upgrade Consulting
Progent offers comprehensive help for each phase of your Microsoft Exchange Server 2010 upgrade with services that include outsourced or co-sourced project management services, site prep, project planning, specification of new software and hardware required, recommended sourcing, system testing at client location or at Progent's testing lab, managing temporary coexistence between Microsoft Exchange 2010 and Exchange 2003 or 2007, deployment of the solution, deactivating the previous system, and webinar training for client's support staff and users.
CIO Online Support
CIO Remote Technical Support
Progent can provide the part-time assistance of a seasoned CIO who can provide strategic direction to assist you pick and maintain network solutions to meet your present situation and that can be a solid foundation for your future growth. Progent's part-time or temporary Chief Information Officer consulting services provide financial advantages to organizations trying to maximize the impact of their network investment but who are unable or unwilling to add another executive-level manager to their head count. Because Progent is vendor-neutral, with a sizable staff of consultants certified to maintain all leading OS platforms and connectivity technologies plus a broad range and business applications, Progent is in a unique position to offer unbiased advice along with advanced technical help for building and maintaining IT solutions that fit the special needs of your business.
Infor SyteLine CloudSuite Inventory Management Engineer
Engineers Infor SyteLine CloudSuite Data Conversion
Infor CloudSuite Industrial, previously branded SyteLine, is an ERP solution that embodies over a quarter century of experience assisting manufacturing and service organizations to manage supply chains and improve the efficiency of key business processes to bring products to market fast and adhere to customer schedules dependably. Progent can provide the skills of an ERP consultant with more than 20 years of experience with the Infor CloudSuite Industrial/SyteLine product family. Progent can provide online or onsite services that can range from as-needed guidance to end-to-end solution design and project management outsourcing or co-sourcing. Sample consulting services available from Progent for CloudSuite Industrial/SyteLine include implementation, upgrades, business analysis, customization, Configure/Price/ Quote, web site integration, technical support, ETL, Excel and SQL integration, training, and DBA services.
SCCM 2016 Intune Integration Engineer
Top Remote Support Services SCCM 2016 Site Hierarchy
Configuration Manager 2016 automates software provisioning across multiple sites, simplifies compliance settings management, inventories network assets, protects against corporate data leakage, provides health reporting, enables safe self service, and delivers a common point of control for administering multi-OS ecosystems based on on-prem, cloud-centric, or hybrid deployment topologies. Progent's Microsoft-certified Configuration Manager 2016 consulting team and Microsoft Azure cloud specialists can assist businesses of any size with any facet of designing, implementing, operating and troubleshooting a SCCM 2016 deployment for local, cloud, or hybrid environments.
Microsoft Solutions Framework Project Methodology System Engineers
Support Firm Access to External Support Databases
Progent’s staff of Microsoft and Cisco Certified experts average more than a decade of hands-on industry experience, at the front lines of network service, executing a broad range of IT tasks for an extensive array of businesses. Every Progent consultant shares a refined set of personal best practices which are incorporated into shared best practices standards that Progent instills in its consulting team. This guarantees that you get not just world-class IT skills, but also a support engineer with proven approaches for applying computer knowledge to solve real-world network problems rapidly.
24-7 SQL Server Analysis Services Remote Support
SQL Server Analysis Services Technology Consulting Services
Progent offers the expertise of certified engineers as well as seasoned database application programmers, database administrators, project managers, Cisco-certified network engineers, business continuity planning specialists, and certified data security professionals to assist you to evaluate the potential advantages of SQL Server 2012 for your organization, set up test environments at your site or at Progent's lab, design and execute out a smooth migration to SQL Server 2012 from earlier versions of SQL Server or from other RDBMS solutions, and define a cost-effective and safe network infrastructure that helps you maximize the strategic benefit of Microsoft SQL Server 2012.
After Hours Linux Online Consultancy
Linux Online Consultants
Progent provides nationwide online technical support and consulting services for companies that operate Sun Solaris networks or whose information systems include a combination of Sun Solaris and Microsoft Windows products. Online technical support offers optimum leverage for your IT budget by extending client efficiency and limiting the hours charged for computer analysis and repair. Sophisticated remote support technology and experienced technicians and engineers combine to enable Progent to solve most IT issues without squandering time and money by traveling to your site. In most of situations your network issues can be remediated by telephone or through a combination of telephone support and online network analysis. Progent can make available Cisco certified CCIE infrastructure engineers and CISA and CISM premier security professionals to assist you with the most difficult network issues.
Office Excel 2007 Professionals
Excel Power Map Development Company
Progent's Microsoft-certified Excel and Office 365 Excel consultants offer a wide range of remote support services to help you to design, program, test, deploy, administer, and troubleshoot applications based on any release of Microsoft Excel, including Excel 2016 and Office 365 Excel. Progent can help you to move your current Excel applications to the newest versions of Excel, integrate Excel with iOS-based iPhones and iPads and Android phones and tablets, and identify and fix compatibility problems between different releases of Office Excel. Progent offers as-needed support to clients looking for a fast fix to a stubborn issue associated with Office Excel and Progent can also provide full project management support for upgrading or creating line-of-business applications built on Office Excel. Progent's cost-effective online training for Office Excel can be customized to address the needs of individuals or groups.
MRP Developer Firms
Microsoft Certified Partner Retail Management System Application Consultants
Besides providing the expertise of Microsoft Dynamics GP (Great Plains) specialists, Progent has experts in Dynamics AX, Microsoft Dynamics NAV Business Management Software, Dynamics SL (Solomon), Dynamics RMS, Macola ERP by Exact, MAS 90 by Sage Software, and QuickBooks Pro by Intuit. Progent can provide software development, troubleshooting, administration help, migration assistance, and 1-on-1 or group online training tailored to meet your particular requirements. Progent's experts also can help you build and support a protected, reliable network foundation to support your ERP, MRP and accounting solutions.
Skype for Business and Quality Dashboard Professional
Microsoft Certified Partner Skype for Business 2019 Consulting Services
Progent's Microsoft-certified consultants offer online and on-premises expertise for organizations of all sizes to evaluate the benefits of upgrading to Microsoft Skype for Business from any release of Lync Server or Microsoft Office Communications Server. Progent can help you to plan an on-premises, cloud or mixed deployment; integrate Skype for Business with SQL Server,Exchange, SharePoint Server and Office; configure high-availability mechanisms; connect Skype for Business with your PBX system and PSTN gateway; and interface with third-party collaboration platforms such as Cisco Video Interop Server. Progent's certified data security consultants can help you design and validate a security strategy for your Skype for Business deployment that is compliant with regulatory standards.
24/7 Microsoft Exchange 2010 Professionals
Microsoft Exchange Server 2007 Remote Consulting
Progent's Microsoft-certified consultants have 20 years of background designing, installing, and supporting email solutions for businesses in the and across the U.S. Progent provides economical Microsoft Exchange Servers consulting support to ensure that your email environment features compliance, fault tolerance, easy access for off-site and mobile users, efficient administrative utilities, and productive integration with telecommunications. Progent offers consulting and support services for Microsoft Exchange 2016 Server, Exchange 2013 Server, Microsoft Exchange 2010, Exchange 2007, Exchange 2003, and Microsoft Exchange 20000 Server. Progent can also help small or mid-size companies to upgrade to Microsoft Exchange 2016 or Exchange 2013.
Consult Dynamics GP 2015 SQL Server Integration
Consultant Dynamics GP 2015 R2
Microsoft Dynamics GP 2015 R2 introduces a revamped architecture that enhances cloud readiness, supports popular smart phones and tablets, allows one-time sign-on with Azure AD, and strengthens security. Dynamics 2015 R2 also streamlines management reporting, includes nine new Workflows, extends the Web Client, and adds over 100 improvements to various applications. Progent's team of Microsoft-certified consultants have the depth and breadth of knowledge and hands-on experience to resolve the many technical and business challenges involved with deploying and managing Dynamics GP 2015 R2 and can assist you to carry out an efficient migration that will maximize the business value of your investment in this powerful product.
Engineer Supplemental Help Desk
On-site Technical Support Call Desk Sharing
Progent’s Shared Help Desk service makes it possible for your business to share responsibilities for Help Desk support seamlessly between your in-house IT staff and Progent's nationwide pool of seasoned technical support engineers and subject matter experts. Progent’s Co-managed Help Desk service is an advanced support solution based on the leading shared professional services automation tool for handling end-user service requests, ticketing, responsibility, status tracking, and reporting.
virtual application delivery Specialist
XenDesktop Support and Integration
For desktop virtualization, Progent offers the expertise of a Citrix-certified XenDesktop expert who can assist your company to plan a XenDesktop environment that improves the business impact of your IT network; configure XenDesktop software with your servers, user devices, and printers; migrate your existing desktop virtualization software to the latest releases of XenDesktop; and provide advanced online troubleshooting. Progent can also train your IT staff to follow industry leading practices to manage XenDesktop effectively.
Exchange Server 2000 Computer Consultants
Onsite Technical Support Microsoft Exchange 2000
Progent is among the most expert information technology support firms for creating email and messaging systems based on Microsoft Exchange 2000 Server. Progent specializes in helping small and mid-size businesses derive all the advantages of Microsoft Exchange Server 2000 for common situations including updating from Exchange 5.5 Server, moving from an ISP-managed or POP3 e-mail environment, and using managed services for your Exchange 2000 Server support.
Remote Access Consulting
Support Services VPN
Cisco's security and remote access solutions for small to mid-size businesses offer a full array of easy-to-administer security products to help you protect your wired and wireless information system. Cisco's VPN line includes routers, firewalls, intrusion detection systems, and VPN access concentrators. Progent's professional staff of consultants includes field-proven engineers with Cisco's Certified Internetwork Expert and CCNP qualifications who can assist your company to select Cisco VPN, Cisco RADIUS Security, and additional Cisco protection technologies that align most closely with your business goals.
Security Penetration Testing Network Security Audit
Penetration Testing Security Services
Stealth penetration testing is a key component of any overall IT system security plan. Progent’s security professionals can run extensive intrusion checks without the awareness of your organization's internal IT staff. Stealth penetration testing shows whether existing security monitoring tools such as intrusion incident warnings and event history monitoring are properly configured and consistently monitored.
Microsoft SQL Server 2008 Support Outsourcing
MS SQL 2008 Remote Support Services
Progent's Microsoft-Certified SQL Server engineers can provide a range of services to help small and midsize businesses to plan, implement, manage, and repair Microsoft SQL 2008 solutions so that they gain the maximum competitive advantage from Microsoft's advanced RDBM platform. In addition, Progent offers consulting expertise for system infrastructure, company-wide security, and application development to optimize the strategic advantage of your SQL Server investment.
24-Hour Fortinet 2000 Series Firewalls Integration Support
Fortinet 300 Series Firewalls Consultant
Fortinet next-generation firewalls (NGFWs) are industry leaders in offering top performance for SSL inspection. Progent's Fortinet firewall experts can help your business to deploy your Fortinet FortiGate security appliances to safeguard all your IT assets at the enterprise perimeter, within the data center, at branches, and at the cloud edge.
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