For office networks located anywhere in the state of Connecticut, Progent's Microsoft authorized technical team members can deliver remote phone support and remote troubleshooting to solve your network systems problems fast and cost effectively. Progent has developed world-class skills, advanced software utilities, and support knowledge bases to troubleshoot and resolve network problems while avoiding the cost and time delays associated with on-site service calls.

If your Connecticut organization is located beyond the larger metropolitan areas such as Bridgeport, New Haven, Hartford, or Stamford, your local network systems support options may be limited in technical expertise, or unavailable during an emergency. This results in a network that is unstable or causing wasted time due to technical issues continuing for too long. Progentís staff of field proven network consultants average more than ten years of real-world industry experience, in the trenches of network systems support, performing a broad range of technical tasks for a extensive range of customers. This means you obtain not only the technical know how needed for the job, but a professional with field proven methods for applying that expertise to assist with efficient network solutions.

Planning and Deployment Support for Cisco's Meraki Cloud-managed Wi-Fi Access Points
Progent's Cisco Meraki Wi-Fi AP consultants provide remote and onsite support to assist businesses of any size to design, install, maintain, upgrade or troubleshoot Wi-Fi networks that utilize Cisco Meraki cloud-managed wireless access points. Progent can assist you to configure and support Meraki-based wireless networks for environments that range from a telecommuter's home or a branch office to a large campus or a nationwide enterprise. Progent can also help you to integrate additional Cisco technology such as switches, ASR routers and firewalls to build a cohesive ecosystem that delivers identical connectivity, performance, security, manageability and uptime for wired and wireless users irrespective of their location or device. (See Meraki switches consulting and troubleshooting services.)

Ubiquiti UniFi WiFi Access Points Integration and Support Consultants
Ubiquiti's UniFi family of Wi-Fi network appliances includes indoor and outdoor Wave 2 802.11ax Wi-Fi APs, security gateways, and switches. Ubiquiti UniFi devices running throughout multiple venues with thousands of APs can be remotely provisioned and managed with Ubiquiti's free UniFi Controller software, which centralizes and streamlines setup, discovery, management, optimization, debugging, monitoring, and reporting. Progent offers the expertise of veteran wireless consultants who can help you to determine the value of Ubiquitiís UniFi products for your business and assist you to plan, install, administer, and maintain your UniFi solution. For details, see Ubiquiti UniFi Wi-Fi APs consulting and WLAN integration services.

Apple iPhone and iPad Integration
Progent's iPhone and iPad integration consultants can provide affordable remote consulting to help your business to plan, deploy, and fix any aspect of your iPhone and iPad and Windows integration efforts and is available for short-term jobs to help you get past occasional technical roadblocks or long-term engagements to help you finish large-scale projects on schedule and within budget. Progent has expertise in on-premises, cloud-based, or hybrid networks and can help you build or support a highly available, secure and scalable infrastructure that is best suited to your mode of computing. Progent also offers remote and onsite training to help manage and use your iOS devices in a safe, collaborative environment that maximizes the business value of your information network.

Oracle Administration Support and Application Programming
Progent offers online access to an Oracle consultant for Oracle database administration support or an Oracle application programmer. Progent can help you to develop efficient solutions for critical Oracle database administration tasks including database tuning, backup/recovery processes, and database security, or mentor your in-house staff how to use industry best practices for simplifying major administration procedures. Progent can also provide the support of a PL/SQL programmer to assist you to build, test, enhance, or port Oracle applications that can vary from forms to data-driven web sites. Progent has experience with SQL Developer, SQL *Plus, and JDeveloper and can assist you to optimize existing SQL programs using Oracle's SQL Access Advisor.

ProSight Private Cloud Hosting Services
Progent's ProSight Virtual Hosting and management service offers comprehensive hosting of a small company's servers in an environment that delivers the highest degree of availability and expandability and is also simple to move to another host. Progent's Private Cloud hosting services are built on proven virtualization platforms that enable small and midsize businesses with mixed- platform environments to economize significantly on the expense of capital investments, system maintenance, and IT administration while benefiting from enterprise-class fault tolerance and an unmatched level of vendor flexibility. Find out more about Progent's ProSight portfolio of managed services for small and mid-size businesses.

Exchange 2016 Upgrade Support Services
Progent's certified Microsoft Exchange Server 2016 migration consultants can help your business in any and all phases of your migration to Microsoft Exchange 2016 such as planning HA architecture for an on-premises, Microsoft cloud connected or hybrid deployment; CAL licensing compliance for Exchange 2016 Server and Windows Server 2012 R2 or later; moving mailboxes; Hyper-V virtualization strategy; specifying mass storage capacity required for your virtual machines (VMs), databases and log files; setting up hardware load balancing for high-availability CAS services; planning, setting up and validating Exchange Servers and Windows Servers and DAG groups; integration with SharePoint; preparing your firewall; resolving SSL issues; performing client integration with Office 2010 or greater or Office 365; and configuring Outlook on the web (formerly Outlook Web App).

Configuration Consulting for Microsoft Lync Server 2013
Microsoft Lync Server 2013, rebranded Skype for Business, allows organizations of any size to create a centrally managed and protected communications ecosystem that supports the modern Bring-Your-Own-Device computing model with IM, presence, web conferencing with application sharing, and both IP-based and PSTN calling enabled for a broad range of stationary PCs and handheld endpoints. Progent's certified Lync 2013 experts can assist you to evaluate the advantages of Lync 2013, create an on-premises, cloud-based (with Microsoft Lync Online) or hybrid model suitable for your present and long-term plans, implement Lync Server 2013 so as to speed up your return on investment, and provide custom webinar and onsite training to your IT staff and end users. Progent offers expertise in key components of a Lync Server 2013 deployment including Windows Server, SQL Server and Exchange, and Progent can help you to integrate Lync Server 2013 with popular Microsoft Office and Office 365 apps including Outlook clients, Excel and PowerPoint. Progent's Skype for Business experts can also assist your organization to design and implement out an efficient upgrade to Skype for Business.

Windows Server 2016 Hybrid Cloud Solutions
Progent's Microsoft-certified IT consultants can provide Windows Server 2016 migration consulting services to help organizations of any size to design and implement an efficient move to Windows Server 2016 and Windows Hyper-V 2016 based on an on-premises, cloud-centric, or hybrid deployment model. Progent can help you to evaluate the value of Windows Server 2016 for your enterprise and can help you with any facet of planning, configuring, administering or troubleshooting your Windows Server 2016 and Windows Hyper-V 2016 ecosystem. Progent can help your organization to take advantage of the many new disaster recovery and information assurance features of Windows Server 2016 and Hyper-V 2016 like Windows Containers for isolating applications, Shielded Virtual Machines, Credential Guard, Just In Time Privileged Access Management, Virtual Machine load balancing, Storage Replica for zero-data-loss disaster recovery, plus multi-domain clusters.

Mac Consulting
Progent's experts offer Apple macOS and OS X users a range of services such as online Mac desktop help, help with Mac applications, Outlook for Mac and Exchange integration, Mac protection and network infrastructure engineering, co-existence between Apple macOS and OS X and Microsoft Windows networks, and individual training. For business networks based solely on Mac or for environments incorporating a combination of Apple macOS and OS X, Linux, and Windows-based servers and workstations, Progent has the background and knowledge to handle the challenge of architecting, configuring, and maintaining a network infrastructure that is dependable, protected, fast, and aligned with your company's objectives.

Progent's Consulting and Training Support for Microsoft Office Word and Office 365 Word
Progent's certified Microsoft Office Word and Office 365 Word experts offer a broad range of affordable remote support services to assist you to maintain your existing Microsoft Word solution or help you to upgrade to a current release of Office Word. Support available from Progent's Word experts include VBA software development, isolating and resolving compatibility problems between various releases of Word, interfacing Word with different Office apps like Excel and Microsoft Outlook or with third-party platforms and plug-ins,infrastructure enhancements for dependable. reliable cloud access, security and compliance consulting, and smart phone and tablet integration, and online Microsoft Office Word training tailored for individuals or groups.

Progent's Consulting Support for Microsoft Windows Server Essentials
Windows Server 2012 R2 Essentials is a value-priced, entry-level OS that allows small businesses to make the move from the traditional stand-alone in-house datacenter to the new hybrid computing paradigm that includes local and cloud-based resources. Progent's certified Windows Server Essentials consultants offer budget-friendly remote consulting and troubleshooting services for Microsoft Windows Server 2012 R2 Essentials. Progent can assist you to determine the potential productivity and cost advantages of migrating to Essentials and implementing a hybrid on-premises/cloud model for your network ecosystem. Progent offers comprehensive project management to help you design and carry out a smooth migration to Microsoft Windows Server Essentials, Office 365, and other Microsoft Online platforms and services. (Find out about Progent's Office 365 integration solutions with on-premises installations of Exchange and Azure planning and integration consulting services.) Progent can also provide ongoing consulting help, technical support, and training.

Get in Touch with a Progent Network Support Expert
To find out how you can get in touch with a Progent computer support expert for online or onsite assistance in , call 1-800-993-9400 or go to Remote Computer Support.