For small business network systems located anywhere in the state ofConnecticut, Progent's Microsoft and Cisco certified technical team members can deliver online help and remote troubleshooting to fix your computer system problems quickly and cost effectively. Progent has developed enterprise-grade skills, advanced software utilities, and support databases to troubleshoot and repair network problems while avoiding the cost and time delays associated with onsite service dispatches.

If yourConnecticutbusiness is situated beyond the larger metropolitan areas such asBridgeport, New Haven, Hartford, or Stamford, your local computer network support choices may be limited in skills, or not available during an emergency. This results in a network environment that is unpredictable or causing productivity loss due to technical issues continuing for too long. Progentís team of expert network consultants average more than 12 years of real-world IT industry experience, in the trenches of computer network support, performing a large variety of technical projects for a broad range of clients. This means you get not just the technical know how needed for the task, but an expert with proven methods for applying those skills to assist with excellent network solutions.

Planning and Configuration Consulting for Meraki Indoor and Outdoor Wi-Fi Access Points
Progent's Cisco Meraki Wi-Fi access point consultants provide online and onsite support services to assist organizations of any size to design, install, maintain, expand or troubleshoot Wi-Fi networks that include Cisco Meraki wireless access points. Progent can help your business to configure and support Meraki-based Wi-Fi networks for sites that range from a teleworker's home or a remote office all the way to a campus or a multi-site enterprise. Progent can also assist you to configure other Cisco technology including switches, routers and ASA firewalls to create a cohesive ecosystem that provides the same connectivity, responsiveness, security compliance, manageability and availability for wired and wireless clients irrespective of their location or device. (Refer to Cisco Meraki switches consulting and troubleshooting services.)

NetApp MetroCluster Disaster Discovery Software
NetApp MetroCluster is a disaster recovery software suite that combines array-based storage clustering along with synchronous replication to provide rapid, zero data loss disaster recovery (DR) between sites that are up to 300km apart from each other. Progent offers the skills of a certified NetApp MetroCluster consultant who can help your business to plan, configure, administer, update, test and troubleshoot a disaster recovery solution based on NetApp MetroCluster. Progent can assist you to choose an architecture for your MetroCluster environment that meets your functional requirements and budget. Progent can ensure you adhere to best practices for installing your MetroCluster environment by delivering help with tasks like assigning shelf IDs, determining aggregate and plexes layout, setting up FlexVol volumes, setting up NetApp Snapshot, provisioning Cisco and Brocade switches, implementing a tiebreaker mechanism, setting up a configuration replication network between your storage clusters, and verifying your disaster recovery solution to verify compliance with information assurance standards and government requirements.

ProSight LAN Watch Server and Desktop Remote Monitoring Managed Service
ProSight LAN Watch is Progentís server and desktop monitoring service that uses advanced remote monitoring and management (RMM) techniques to help keep your network operating efficiently by tracking the state of vital computers that drive your information system. When ProSight LAN Watch detects an issue, an alarm is sent automatically to your designated IT staff and your Progent engineering consultant so that all looming problems can be resolved before they can disrupt your network. Read about Progent's entire ProSight portfolio of value-priced network monitoring and management services for small organizations.

CISM-certified Cybersecurity Management Consultants
Progent offers the services of CISM Certified security management consultants. The Certified Information Security Manager (CISM) organization describes the basic competencies and international standards of performance that IT security professionals are required to learn. It provides executive management the assurance that consultants who have qualified for their CISM certification have the background and capability to deliver efficient cybersecurity management and support services.

NetApp SAN Storage Solutions
Progent can provide enterprise clients online or onsite NetApp SAN consulting support for NetApp's entire family of SAN storage software and hardware products including Data ONTAP data management, MetroCluster array-based clustering, FlexPod cloud infrastructure, SnapMirror data replication, SnapVauly incremental D2D backup, Virtual Storage Console for VMware, MultiStore for storage partitioning, OnCommand Reporting and Insight analytics, plus NetApp's All-Flash, Hybrid Flash, V-Series and N-Series hardware products. Components of NetApp SAN solutions supported by Progent include SAN dsign, cloud integration, virtualization, migrations, non-disruptive patching, storage management, information assurance, disaster recovery, and troubleshooting. Progent offers Level 3 support to help you to take care of issues with NetApp SAN deployments efficiently based on industry best practices.

Design, Deployment and Support Expertise for System center 2012 R2
Progent's Microsoft System Center consultants have over a decade of experience deploying, supporting and fixing the key components included with System Center and can assist your organization to design, install, maintain, and repair your Microsoft System Center solution to optimize the uptime and performance of your applications and infrastructure across multiple Windows and Linux/Unix operating systems and on-premises and Cloud-based datacenters. Progent also can provide System Center 2016 migration consulting to assist you to transition to the current edition of Microsoft System Center from a previous one or from another IT management solution to deliver the benefits of enterprise-class provisioning, management automation, security, plus infrastructure and application availability and performance monitoring.

ProSight Managed Services for Network Monitoring and Management
Progent offers a selection of low-cost, fixed-price services designed to enable small and mid-size businesses to benefit from the same best-of-breed IT solutions deployed by many of the industry's top corporations. The ProSight line of network management outsourcing services covers all key facets of modern networking such as email protection, security and compliance, update management, automated backup/recovery, network infrastructure monitoring and management, private cloud hosting, and network infrastructure documentation management. To download Progent's eBook on the advantages of ProSight managed services for small businesses, click:10 Benefits of ProSight Managed IT Services.

After-hours Online Technical Support
Progent's affordable extended hours remote support program offers companies 24x7 access to online support from Progent's TRC. Services offered outside regular work hours include fixing issues with Microsoft-based servers, Microsoft Windows desktop troubleshooting, assistance with MS Office programs, system backup and restore, and basic routing and switching support for Cisco networking products.

Microsoft Active Directory Planning and Integration Expertise
Progent's Microsoft-certified Active Directory experts have deep knowledge troubleshooting complex Active Directory issues such as server replication problems, multi-domain partition configurations, corrupted Active Directory objects, cleanup of beta application configuration objects in production AD systems, and fixing of unsuccessful setups of Active Directory and AD-dependent applications. Progent is also skilled in working with advanced Active Directory utilities like ADSIEDIT, NTDSUTIL, DCDIAG and NETDIAG. Progent can also recommend configuration techniques that address important areas such as AD naming conventions, hierarchical structure, IT management model, selection and structure of group policy objects, as well as security and auditing specifications. Progent can also evaluate the impacts of alternate server and service implementations on capability and performance. Progent can assist companies to plan and implement configurations of AD Domain Services by providing Windows Server 2012 R2 consulting and Windows Server 2016 hybrid cloud solutions.

Microsoft Exchange Server 2013 Migration Consulting
Exchange 2013 incorporates significant improvements to the functionality of Exchange 2010 and delivers important new features as well as a revamped architecture. These enhancements favorably impact vital areas like manageability, availability, security, operational costs, teamwork, scalability, throughput, compatibility, and the user experience. Progent's Microsoft-certified Exchange Server 2013 consultants can deliver online or onsite expertise to assist your organization to administer, optimize and debug your Exchange 2013 environment. Progent can also provide Exchange 2016 migration expertise and Exchange Online consulting to help you upgrade to a more up to date release of Exchange Server in a local, cloud-hosted, or hybrid deployment model.

Palo Alto Networks PA-Series Firewall Integration Services
Progent's Palo Alto Networks firewall consultants can help you select, configure, and manage Palo Alto Networks firewalls to create a next-generation cybersecurity solution that spans your data center and cloud-based resources and guards all users anywhere with any device. To learn more, visit Progent's Palo Alto Networks firewall planning and integration services.

Get in Touch with a Progent Computer Consultant
To find out how to get in touch with a Progent network support expert for online or on-premises help in #(state), call 1-800-993-9400 or go to Remote Computer Support.



An index of content::

  • 24 Hour Hartford Computer Consulting Companies Hartford, Connecticut Technical Support Companies

  • Microsoft Azure Storage Development Firm
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    Progent's consultants can help you with any stage of Microsoft Azure migration including needs analysis, readiness evaluation, system architecture, pre-production testing, implementation, centralized management, performance tuning, license management, disaster recovery strategies, security planning, and regulatory compliance assessment. Progent can assist you to configure and debug firewall appliances and VPN tunnels so your users can securely access to Azure services, and Progent's Microsoft-certified consultants can assist you set up key Microsoft platforms to work in the cloud including Microsoft Windows Server, Exchange, SQL Server and Skype for Business. Progent can also assist you to set up a hybrid cloud environment that transparently combines physical datacenters with Azure services.

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    Progent's Meraki wireless access point experts offer online and onsite support to assist organizations of any size to design, deploy, manage, upgrade or repair Wi-Fi networks that include Cisco Meraki wireless access points. Progent can help you to set up and support Cisco's Meraki-based wireless infrastructure for sites that can range from a teleworker's home or a branch office to a large campus or a nationwide enterprise. Progent can also help you to configure additional Cisco technology such as Catalyst and Nexus switches, routers and ASA firewalls to build a cohesive ecosystem that delivers identical access, performance, security compliance, manageability and availability for wired and Wi-Fi clients regardless of their location or device.

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    Progent's ProSight Email Guard uses the technology of top data security vendors to provide web-based management and comprehensive protection for your inbound and outbound email. The hybrid architecture of Email Guard managed service combines cloud-based filtering with a local gateway appliance to offer advanced defense against spam, viruses, Denial of Service Attacks, Directory Harvest Attacks (DHAs), and other email-based malware. The Cloud Protection Layer acts as a first line of defense and keeps the vast majority of threats from making it to your security perimeter. This reduces your exposure to inbound attacks and saves network bandwidth and storage space. ProSight Email Guard's onsite security gateway device adds a further layer of analysis for inbound email. For outbound email, the onsite gateway provides AV and anti-spam protection, DLP, and encryption. The on-premises security gateway can also assist Exchange Server to monitor and safeguard internal email that originates and ends inside your security perimeter.

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    Progent's remote connectivity and wireless synchronization specialists can help you to design and configure connectivity solutions for remote desktops, notebooks, and smartphones so they integrate seamlessly with your IT network, enabling your business to improve the productivity of your off-site workforce.

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    Progent offers affordable remote support for all editions of Microsoft Access including Access desktop and Access Web App and offers advanced assistance for Access application development, database migration, performance optimization, BI reporting, and maintenance. Progent also offers tailored webinar training for Access application programming and database administration.

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    Dynamics GP software includes analytics and reporting capabilities that let you monitor all operations, sales and expenses, and sales patterns with built-in drill-down, query, and reporting functions. Progent's Dynamics GP/Great Plains reporting consulting expertise can help you design reports that allow you to understand your business more thoroughly, turning raw data into valuable management information. Progent can improve your reporting and business analysis by offering Crystal Reports consulting, FRx help, and Microsoft Excel programming. In addition to offering reporting consulting, Progent can supply Microsoft .NET support, Microsoft SQL Server expertise, and application experience with VBasic, XML and other development environments in order to offer custom business application development and web commerce applications that work transparently with Microsoft Dynamics GP/Great Plains.

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    Windows Enterprise Directory demands extensive field experience to configure optimally across a large corporation. Progentís Microsoft Premier engineers are experienced in planning, integrating, and supporting complex Microsoft Enterprise Active Directory installations. Progentís areas of expertise with Windows Server Active Directory include replication problems, multi-domain partition configurations, correcting corrupted AD objects, dealing with residual beta version configuration objects in online Active Directory systems, and fixing unsuccessful configurations of Active Directory and Active Directory-associated applications.

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    Progent's Cisco-certified CCIE networking experts can help you to configure, manage, update, tune and troubleshoot Catalyst switches. Progent can also assist you to enhance the security of Catalyst switches and move smoothly from legacy switches to current models.

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    Progent's certified consultants can help you to calculate the advantages of Windows Server 2008 for your business, create pilot programs and migration strategies, install Windows Server 2008 with your network infrastructure and applications, train your support staff how to run new management utilities, and deliver ongoing consulting and technical support via affordable alternatives including Help Desk service and online technical support.

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    Progent's Microsoft-certified IT consultants offer Windows Server 2016 migration consulting to assist businesses of all sizes to plan and carry out an efficient move to Windows Server 2016 and Hyper-V 2016 using an on-premises, cloud, or hybrid architecture. Progent can help your company to assess the business value of Windows Server 2016 for your enterprise and can help you with any aspect of designing, configuring, managing or troubleshooting your Windows Server 2016 and Hyper-V 2016 ecosystem. Progent can help you to take advantage of the many innovative high-availability and information assurance features of Windows Server 2016 and Hyper-V 2016 such as Windows Containers for isolating applications, Shielded Virtual Machines to protect against compromised administrators, Credential Guard, Just In Time (JIT) Privileged Access Management, Virtual Machine load balancing, Storage Replica for zero-data-loss disaster recovery, plus multi-domain failover clusters.

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    Progent's Microsoft-certified consultants can provide remote and on-premises expertise for companies of all sizes to evaluate the benefits of migrating to Skype for Business from any release of Lync Server or Office Communications Server. Progent can help your business to design a local, cloud-based or hybrid topology; interface Skype for Business with SQL Server,Exchange, SharePoint and Office or Office 365; set up HA mechanisms; connect Skype for Business with your PBX system and PSTN gateway; and interface with third-party collaboration platforms such as Cisco UC. Progent's certified data security experts can assist you create and validate a security strategy for your Skype for Business deployment that is compliant with government and industry requirements.

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