For business computer networks located within the state of Connecticut, Progent's Microsoft certified technical team members can provide online assistance and remote troubleshooting to repair your computer network issues quickly and cost effectively. Progent has acquired top-notch expertise, sophisticated utilities, and support knowledge bases to identify and resolve network problems without the high cost and time delays associated with in-person service calls. If your Connecticut company is located beyond the larger metro areas such as Bridgeport, New Haven, Hartford, or Stamford, your local computer support choices may be limited in expertise, or unavailable during a crisis. This results in a office network that is unstable or causing wasted time due to technical problems going unresolved for too long. Progent's staff of seasoned network consultants average more than 10 years of real-world computer industry experience, in the trenches of IT support, performing a wide variety of technical tasks for a broad range of clients. This means you get not only the technical know how needed for the job, but a consultant with proven methods for applying that expertise to provide affordable network solutions.

Cloud Integration Consulting Services for At-Home Workers
Progent can assist small and mid-size businesses to provision their offsite workforce with safe and efficient access to public cloud resources. To learn about how Progent can assist businesses to configure resilient Cloud access for their at-home workers, go to cloud consulting expertise for a remote workforce.

Work-at-Home Solutions Expertise for a Remote Workforce
Progent can assist small and medium-size companies to plan, set up and troubleshoot the network infrastructure needed to support at-home workers. Aspects of infrastructure for which Progent's consultants offer assistance include secure and efficient VPN tunnel connections, Virtual Desktop Infrastructure platforms, router setup, Wi-Fi LAN design and implementation, and reliable Internet access. To learn about Progent's infrastructure support services for at-home workers, see infrastructure consulting expertise for an at-home workforce.

Microsoft Teams Solution Design Expertise
Teams is the replacement for Skype for Business Online as Microsoft's premier cloud service for group conversation and collaboration. Progent's Teams consultants can assist your organization to design a migration to Teams from Skype for Business and configure, manage, and debug a cloud-based or mixed implementation of Teams. Progent can help you to integrate Teams with Office/Microsoft 365 apps, Exchange Online, SharePoint Online, and your PBX.

ProSight Private Cloud Hosting Services
Progent's ProSight Virtual Hosting outsourcing service provides comprehensive hosting of a small company's servers in an environment that gives the highest level of dependability and scalability and is also easy to move to another host. Progent's Private Cloud hosting services are based on proven virtualization architectures that enable small and midsize businesses with multi- platform environments to save significantly on the expense of capital equipment, infrastructure support, and IT management while achieving world-class fault tolerance and an unmatched degree of vendor flexibility. Find out more about Progent's ProSight family of managed services for small businesses.

Cisco UC500 VoIP Systems Support and Migration Consultants
Progent's seasoned IP Voice specialists offer Cisco UC560 consulting services to assist you to maintain your legacy UC500 VoIP system or plan and implement a smooth upgrade to a modern IP telephony and voicemail solution.

Broad Expertise in Microsoft's Leading Server Environments
Progent's staff of IT system consulting experts can assist large organizations to plan, set up, and manage major rollouts of key Microsoft technologies by providing support like Active Directory and Azure Active Directory configuration, Exchange Server 2019 troubleshooting, MS Exchange Server 2016 planning and deployment, Microsoft Exchange 2013 configuration, Microsoft SharePoint Server 2019 configuration, SharePoint Server 2013 configuration, Microsoft Teams integration, Microsoft Skype for Business Server management, plus Microsoft SQL Server 2019 programming and SQL Server 2016 upgrades. Progent has worked with some of the world's biggest organizations to integrate technology powered by Microsoft servers and can provide branch office technical assistance for enterprises with branch offices in larger cities throughout the United States.

NetApp SAN Storage Solutions
Progent can provide enterprise clients online or onsite NetApp SAN consulting support for NetApp's entire family of SAN storage products including ONTAP data management, MetroCluster, FlexPod private cloud architecture, SnapMirror, SnapVault and OSSV continuous D2D backup, Virtual Storage Console for VMware, MultiStore/vFiler for secure IP space separation, OnCommand Reporting and Insight analytics, plus NetApp's All-Flash, Hybrid Flash, V-Series and N-Series hardware lines. Areas of NetApp SAN storage solutions supported by Progent include system architecture, cloud deployment, virtualization, migrations, transparent updates, storage management, security and compliance, high availability, and troubleshooting. Progent offers Tier 3 support to assist you to resolve issues with NetApp SAN environments efficiently based on industry best practices.

Online Training for Desktop Applications
Progent offers online classes for a range of productivity software. Progent's Webinar training covers topics that include Microsoft 365 Excel and Power BI reporting, Microsoft 365 Word VBA macro programming, PowerPoint collaboration, Office Outlook calendar sharing, Microsoft 365 Access programming, Microsoft Dynamics GP customization, Windows 10 management, and Windows 11 upgrading. Virtual learning provides all the benefits of traditional classroom sessions, including immediate interaction between students and teachers, but eliminates the expenses of travel and the challenge of trying to accommodate the schedules of teachers and students.

Ekahau-certified Wi-Fi Site Planning Experts
Progent's Ekahau-certified Wi-Fi site design consultants can assist you to design, implement, optimize, manage and troubleshoot a Wi-Fi network optimized for your venue. Progent offers online or onsite expertise for Ekahau Pro for predictive Wi-Fi planning, Ekahau Sidekick for onsite RF measurement, Ekahau Analyzer for debugging RF issues, Ekahau Insights for tracking the health of multiple Wi-Fi networks, and Ekahau Capture to capture Wi-Fi communication packets with the Ekahau Sidekick in order to help experts to diagnose difficult Wi-Fi issues.

Planning Deployments of Cisco's Managed Switches
Progent's Cisco-certified CCIE network consultants offer advanced online and onsite support and troubleshooting for Cisco's Catalyst, Nexus and Meraki series of managed switches for applications that run the gamut from small or midsize organizations and campus networks to giant data centers and ISPs. Progent can help you to implement Cisco's rapidly evolving switching solutions to realize the speed, scale, availability, virtualization support, security and ease of management needed by your organization. To learn about Progent's consulting services for Cisco's extensive family of Catalyst switches, see Cisco Catalyst switch consulting and troubleshooting services. To learn about Progent's consulting and support services for Cisco's Nexus family of data center switches, refer to Cisco Nexus switch support. To find out about Progent's support services for Meraki switches, see Cisco Meraki switches consulting and troubleshooting services.

Progent's Consulting Services for Microsoft SQL Server 2014
Microsoft SQL Server 2014 includes major enhancements in key areas including speed, availability, security, and cloud integration. Microsoft SQL Server 2014 is the first version of Microsoft SQL Server that incorporates in-memory capability that works seamlessly across all workloads including Online Transaction Processing (OLTP), data warehousing, and data analytics. Progent's Microsoft-certified SQL Server 2014 consultants can help you manage your SQL Server 2014 system or provide Microsoft SQL Server 2016 upgrade support or Microsoft SQL Server 2019 migration assistance to help you implement a more up-to-date release of Microsoft SQL Server.

Design and Deployment Consulting for Cisco's Wi-Fi Products
Progent's Cisco-certified wireless experts can deliver comprehensive support for Cisco's Wi-Fi solutions by delivering services including Aironet Wi-Fi AP planning and deployment consulting, Cisco Small Business 100/300/500 wireless APs consulting, Catalyst 9100 Series 802.11ax APs system planning, deployment, and troubleshooting consulting, Cisco Meraki Wi-Fi AP integration and consulting services, and Cisco wireless controller expertise.

Verification, Testing, and Optimization of Your Backup Processes by Altaro-certified Experts
Regular verification, testing, and enhancement of system recovery are crucial and often overlooked requirements for effective disaster preparedness. In the event of a disaster like a ransomware attack, these recovery drills can spell the difference between an inconvenient loss of availability and a life-or-death threat to a business. Progent's Altaro VM Backup consultants can assist you to create a program for periodically validating, testing, and enhancing your recovery procedures so you can keep your backup solution up to date and contain the damage of a catastrophic incident.

Talk to a Progent Computer Support Expert
To find out how to get in touch with a Progent computer consultant for online or on-premises help, phone 1-800-993-9400 or visit Online Computer Support.

An index of content::

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  • 24 Hour Consultant Services Exchange 2010 Migration Top Ranked Microsoft Exchange Server Upgrade Specialist
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    Microsoft Exchange Computer Consultant

    Progent can assist your business in all facets of your migration to Microsoft Exchange 2016 including designing high availability (HA) system topology for a local, Microsoft cloud connected or hybrid deployment; server and CAL licensing compliance for Exchange 2016 Server and Windows Server 2012 R2; moving mailboxes; Hyper-V virtualization design; specifying mass storage capacity required for your virtual machines, mailbox databases and logs; setting up HLB for high-availability CAS services; designing, building and validating Exchange Servers and Windows Servers and Database Availability Groups (DAGs); integration with SharePoint Server or SharePoint Online; preparing the firewall; resolving SSL issues; performing client remediation with Office desktop or Microsoft 365; and configuring Outlook on the web.

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    Exchange Servers and Macintosh computers can co-exist efficiently. Progent's Mac and Microsoft certified experts can help you install Microsoft Entourage and Microsoft Exchange Server so your Apple Macintosh users can collaborate with teammates who use Microsoft Outlook. With Microsoft Exchange and Entourage 2008 or 2004 for Mac, Exchange and Mac software can collaborate, allowing Mac users to receive and send messages, search the GAL, copy addresses, synchronize appointments, and alert people to meetings via your Microsoft Exchange account. Progent will make sure that your Exchange Server is properly configured and that WebDAV and Outlook Web connectivity are enabled. Progent also offers customized onsite Entourage education.

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    With Cisco Catalyst switches for small and mid-size businesses, Cisco allows organizations to gain all the benefits of adding smart traffic control to their IT infrastructures. Cisco's switch technology allows you to enable features that make your IT network sufficiently robust to accommodate time-critical requirements, scalable to facilitate future growth, safe enough to guard restricted data, and capable of prioritizing and controlling all traffic to optimize network performance. Progent's CCIE certified consultants can show you how to select and integrate Catalyst switches that make sense for your business. In addition, Progent's CISM certified security specialists can help you develop a comprehensive security plan and set up Catalyst switches so they help support your security policies. Cisco Catalyst switching products that Progent provides expertise for include Cisco's Catalyst Express 500 switches, Catalyst 3750 switches, Catalyst 4500 switches, and Catalyst 6500 switches.

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    Microsoft Exchange and Macintosh computers can co-exist efficiently. Progent's Mac and Microsoft premier consultants can show you how to install Microsoft Entourage and Exchange so your Apple Macintosh users are able to collaborate with teammates who use Microsoft Outlook. With Microsoft Exchange and Entourage for Mac, Exchange and Apple Macintosh software can coexist, enabling Mac users to get and send messages, examine the Exchange global address list, import addresses, synchronize appointments, and invite fellow workers to meetings with your Microsoft Exchange account. Progent will make sure that your Exchange Server is properly set up and that WebDAV and Outlook Web connectivity are working. Progent also can provide customized onsite Entourage education.

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    Progent's Microsoft-certified consulting experts have over 10 years of background planning, deploying, optimizing and fixing System Center Operations Manager environments and offer companies of all sizes expert online or onsite consulting services for System Center 2012 Operations Manager. Progent can assist your company to design a topology for System Center 2012 Operations Manager servers that provides the performance and availability needed to watch over your datacenter efficiently, whether your infrastructure are on-premises, cloud-based, or a mixed solution. Progent's SCOM consultants can also assist you to install and set up System Center 2012 Operations Manager management packs based on industry best practices for monitoring network fabric as well as both Microsoft and third-party applications and services. Also, Progent can provide fast online or onsite troubleshooting to assist you to remediate serious issues uncovered by SCOM 2012.

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    Small to middle size companies can now enjoy all the benefits of Operations Manager 2007 and in addition have fast access to Progent's Microsoft Premier IT consulting experts. With Progent's affordably priced IT service programs, small businesses can choose a simple System Center Operations Manager 2007-based co-sourcing service program with network monitoring, reporting, Help Desk and remote troubleshooting or a complete round-the-clock outsourcing package. Progent offers expertise in Operations Manager 2007 to provide small business information systems world-class reliability, security, and productivity.

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    If you are producing Linux-based applications on a network that includes Windows-based processors, PCs, and office productivity products, Progent offers full-service IT outsourcing that allows you to focus on your field of strategic expertise while avoiding the constant hassle of managing your company information system. Through the use of smart server monitoring and by delivering online and on-site assistance when your company needs it, Progent offers an affordable solution for maintaining an IT network that features high reliability, security, and performance. Progent's Linux developer assistance services feature comprehensive it outsourcing, virtual server infrastructure, online and on-premises service and troubleshooting, 24x7 monitoring services, and Contact Center outsourcing.

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  • Compensation for Telecommuting Microsoft Consultant Jobs Available
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    Progent's compensation model is based on contribution, so just like working as an independent consultant, your income is directly driven by your generated revenue. Some of our consultants focus on quality of life and choose to work at an easy pace, utilizing our self-determined schedule to follow individual pursuits such as hiking, motorcycle racing, snow boarding, surfing, travel, or spending private time with relatives and friends. Other consultants take advantage of the opportunity to make major bucks through lots of work and extended hours. Progent fully supports either end of the spectrum and any point in the middle.

  • Cisco ASA firewall VPN IT Services Cisco ASA firewall VPN Online Support Services

  • Virtual Server Technology Engineer
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    Server proliferation puts pressure on IT budgets and management resources. Server consolidation via a virtual architecture promises lower TCO of hardware and quicker return on investment, more leveraged use of servers, streamlined operations, increased system uptime, and easier management. Common uses for virtual machines are resource consolidation, low-cost hosts for line-of-business legacy software based on obsolete operating systems, and affordable isolation of software development or evaluation systems from on-line systems.

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    Progent's Ransomware Hot Line provides 24x7 access to a experienced ransomware recovery consultant who can assist you to contain the spread of an ongoing ransomware breach. Call 800-462-8800

  • Critical Security Alerts Cybersecurity Organizations Critical Security Bulletins Network Intrusion Penetration Testing

  • Small Business Online Technical Support
    Small Business Integration Specialists

    Progent delivers the services of Microsoft and Cisco-Premier network consulting experts to offer customers economical alternatives to help businesses maximize the benefits of Microsoft and Cisco products. For environments that span from small offices to large enterprises, Progent's expert engineers can assist you to enhance your information system's e-mail infrastructure, protection, availability, throughput, and network administration.

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    E-Mail Guard from Postini offers continually updated spam and virus filtering, data filtering, and protection from email-based directory harvesting and DSA attacks. Progent is a Postini aggregator and service firm. If your business is too small to purchase for a regular Postini license, you can still have the use of Postini's Perimeter Manager technology via Progent's E-Mail Guard anti-spam and virus defense service offering. Progent's expert e-mail security professionals can help you develop an email safety strategy that includes spam filtering and anti-virus products and policies.

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    If your organization does not need emergency remote support but expects to require assistance with your information system soon, you can save time and expenses and guarantee that the appropriate IT skill will be ready when you require it by contacting a Progent sales specialist and signing up as a client. For more information, call 800-993-9400 or email

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    The current Cisco ASA 5500-X Series of firewalls with Firepower Services offer significantly more bang for the buck than Cisco's previous firewalls and have replaced the ASA 5500 and PIX 500 firewalls for all new deployments. Progent's Cisco-premier CCIE network experts can assist you to maintain your existing PIX or ASA 5500 firewalls or upgrade to Cisco ASA 5500-X firewalls with Firepower Services. Progent can also assist you to plan, integrate, tune, manage and troubleshoot firewall environments built on Cisco ASA firewalls with Firepower Services.

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    If your company operates a UNIX, Linux, or Sun Solaris network or a mixed-platform computer system, Progent's CISM, CISSP and ISSAP-premier consultants can assist your whole organization in a wide array of security areas such as security administration practices, security architecture and models, connection management systems and methodology, applications development security, business processes security, hardware security, telecommunications, infrastructure and Internet security, and disaster recovery planning. CISA and CISM stipulate the basic skills and international standards of performance that network security professionals are required to master. These accreditations provide IT management the confidence that those who have earned their CISM or CISSP qualification have demonstrated the experience and theory to offer effective security support and engineering services.

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  • OS X Integration
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    Progent's experts offer Apple macOS and OS X users a variety of services including desktop support, Apple macOS and OS X consulting, Mac co-existence with Windows networks, Entourage and Exchange Server expertise, network protection services, and one-on-one training. Progent can help clients to migrate to macOS from Mac OS X or other earlier versions of Apple Mac OS X and Progent can offer expertise with macOS and Mac OS X applications. Progent can also assist your business with Apple iPhone integration and Apple iPad synchronization, or migrating to Apple's iCloud. For computer environments built solely on macOS or OS X or for networks incorporating a mix of Mac, Linux and Windows powered servers and workstations, Progent's Apple, Cisco, and Microsoft consultants have the background and depth to handle the complexity of designing, configuring and supporting a network infrastructure that is reliable, secure, fast and able to achieve your company's objectives.

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    Progent can assist your IT team to plan and manage cost-effective ecosystems that can include Windows and Linux operating systems and apps in either cloud-centric systems or in hybrid topologies that seamlessly combine local resources as well as one or more public clouds. To help you to incorporate public clouds with networks, Progent offers a range of public cloud migration support services such as Azure enterprise hybrid cloud design and integration services, Amazon Web Services cloud integration support, and Amazon Web Marketing Service programming and troubleshooting. Progent has 20 years of background providing high-level consulting services remotely, and Progent can make sure you complete your cloud migration projects on schedule and within your budget.

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    Microsoft Windows SUS allows IT administrators to install and monitor the most recent Microsoft patches and security releases to Microsoft Windows Server 2000, Microsoft Windows Server 2003, and Microsoft Windows XP platforms. By using Microsoft WSUS, network support personnel can fully and effortlessly manage the installation of patches that are published via Microsoft Update to servers and workstations in an organization. Progent can help you with complex details of the initial setup of Microsoft WSUS such as designing the Microsoft WSUS deployment, configuring user's workstations, defining the Group Policy parameters, and making sure your Microsoft Windows Server Update Services GPO is linked to an Active Directory container appropriate for your network environment.

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