For small business networks located throughout the state of Connecticut, Progent's Microsoft qualified technicians can deliver online support and remote troubleshooting to solve your computer network problems quickly and affordably. Progent has developed world-class skills, software utilities, and support knowledge bases to troubleshoot and repair IT problems while avoiding the high cost and delays normally associated with in-person technical service visits.

If your Connecticut organization is situated beyond the larger metropolitan areas such as Bridgeport, New Haven, Hartford, or Stamford, your nearby computer support choices may be limited in technical expertise, or not available during urgent situations. This results in a office network that is unusable or causing efficiency loss due to technical problems continuing for too long. Progent’s group of expert network consultants average more than 10 years of real-world IT industry experience, in the trenches of network support, performing a extensive range of technical tasks for a diverse range of clients. This means you get not only the technical competency needed for the task, but a professional with demonstrated methods for applying those skills to deliver efficient network solutions.

Part-time CIO Support Services
Progent can supply companies with an information management expert who can act as a part-time Chief Information Officer. This veteran technology officer can offer strategic direction to assist your company to deploy appropriate IT products to enhance business processes so they align more closely with your business goals. Your business can create and implement a well thought out IT plan without incurring the cost of a full-time senior IT executive. Key services Progent's temporary Chief Information Officer can carry out include growth strategies, planning IT budgets, building and tracking models for Return on Investment, optimizing workflows, reviewing contracts with vendors, defining security standards, monitoring service level agreements, streamlining data center administration, patch tracking, network asset documentation management, and business continuity preparedness.

Eliminate Reliance on Freelance Consultants
By building a partnership with a full-service computer support firm such as Progent as opposed to an individual freelance consultant, you are ensured fast access to knowledgeable professionals when you require them. You do not have to worry that illness, training, time off, or conflicting jobs with different customers will cause you to be without help when you have a crisis.

Consulting and Support Expertise for System Center 2012 Virtual Machine Manager
Progent's System Center 2012 Virtual Machine Manager (SCVMM 2012) consulting experts can help organizations of any size to adhere to best practices to configure SCVMM 2012 hosts and host groups, fabric, storage systems, and libraries; plan, deploy, and administer private clouds, virtual machines, and services in SCVMM 2012; and combine SCVMM with System Center 2012 Operations Manager for enterprise-class monitoring. Progent can assist your company to move from an older edition of System Center Virtual Machine Manager or from another virtualization management platform, and Progent can show you how you to optimize and troubleshoot your current SCVMM 2012 ecosystem so you realize maximum business value. Progent can also provide Virtual Machine Manager 2016 migration expertise to help you to design and carry out a smooth upgrade from Virtual Machine Manager 2012 to Virtual Machine Manager 2016 in order to benefit from stronger security capabilities, high availability VMM storage options, and other improvements.

Progent is a Certified Microsoft Partner
Since Progent is a Microsoft Partner, every Progent network expert has access to the technical and educational resources required to deliver the best IT help available. Progent's IT outsourcing, Help Desk, Office 365 deployment expertise, and software programming services permit small and midsize business clients to take advantage of the broad array of knowledge associated with the IT departments of big companies without the significant expense and distraction of building and managing a large in-house network staff.

Online Support for Microsoft Windows Server 2008 R2
The sophistication and integration demands of Windows Server 2008 calls for an information technology expert with real-world experience and broad knowledge in architecting and building cohesive and comprehensive business information solutions. The experience of Progent's seasoned Windows Server 2008 consultants, with an average of over a decade of background supporting Microsoft-based solutions, assures your success in maintaining and troubleshooting your Microsoft Windows Server 2008 R2 environment. Progent's certified Windows Server 2012 R2 support experts can also help you to assess the advantages of migrating from Microsoft Windows 2008 to Microsoft Windows Server 2012 R2 or later. If you are planning on building a hybrid network model that combines local systems with public cloud services like those offered by Microsoft Azure, Progent can provide Windows Server 2016 hybrid cloud solutions.

Progent's Consulting and Development Services for Amazon Marketplace Web Service
Amazon Marketplace Web Service (Amazon MWS) is a library of APIs that allows Amazon sellers to improve the efficiency of their business processes by automating crucial sales functions including listings, orders, payments, fulfillment, and finances. By leveraging Amazon's extensive online selling environment and automating their sales processes, vendors can expand their market, lower their cost of sales, accelerate reaction time to customers, and add to their profits. Progent's Amazon Marketplace Web Service consultants can work with your development team and provide programming, workflow integration, project management support, and training so you can shorten development time and speed up your return on investment.

Migration Consulting for Microsoft Skype for Business
Progent's Microsoft-certified Skype for Business experts can provide online and onsite expertise for companies of any size to evaluate the benefits of upgrading to Skype for Business or Skype for Business Online from any release of Microsoft Lync Server or Office Communications Server. Progent can assist you to design a local, cloud-based or hybrid deployment; integrate Skype for Business with Microsoft SQL Server,Exchange Server, SharePoint Server and Office or Office 365; configure HA solutions; connect Skype for Business with your PSTN gateway; and interface with third-party communication systems like Cisco Video Interop Server. Progent's certified network security experts can help you design and validate a security environment for your Skype for Business deployment that is compliant with regulatory requirements.

VMware NSX Network Virtualization
VMware's NSX network virtualization technology enables you to create entire networks in software. NSX allows virtual networks to be deployed instantly and managed with a high degree of automation independent of the hardware used by the basic IP network. VMware Site Recovery Manager allows automated recovery, application mobility, plus non-intrusive site relocation, failback and site re-protect. SRM also permits non-intrusive testing for site recovery, updates and fixes and can produce audit reports to confirm complete service recovery, validate Service Level Agreements and prove disaster recovery compliance. When used with VMware's NSX network virtualization platform, VMware Site Recovery Manager can rapidly recover the complete virtualized network topology at the secondary site. Progent offers the support of a VCDX certified VMware NSX consulting expert and VMware Site Recovery Manager integration specialist to assist you to plan, deploy, test and administer a disaster recovery solution based on VMware Site Recovery Manager and VMware NSX.

Expert Support for Systems at Colocation Data Centers
There are several hundred enterprise-level colocation centers in the and major metropolitan areas throughout the United States, and Progent's colocation center support group can enhance your network's fault tolerance and performance by helping you choose a colocation site that addresses the specific requirements of your company including geographic proximity, space, communications, budget, and extra additional features and services. Progent’s colocation center support services are intended for businesses with hardware located at colocation hosting facilities and in need of on-demand on-premises assistance at the collocation site plus remote support from Microsoft and Cisco Premier Certified experts. Progent provides a variety of collocation center support services such as network topology analysis, Windows and Linux server integration and maintenance, troubleshooting for server and communications networking, development and installation of zero-downtime systems, architecting and implementing layered security structures, firewall configuration and troubleshooting, designing load balancing solutions, and creating fault tolerant server clustering configurations.

Cisco Unified Messaging and Collaboration Consulting Services
Progent offers remote or onsite access to a certified CCIE specialist to assist your business to design, implement, administer and repair unified communications environments built on Cisco Unified Communication products in a local, cloud-centric, or hybrid cloud deployment. Progent's Cisco-certified Unified Communications engineers have extensive experience helping organizations of all sizes to create collaboration solutions by delivering expert services that include Cisco Unified Communications Manager and CallManager system design and deployment, Voice over IP and video phones setup, and Cisco wireless IP phone deployment. Progent can help you with Cisco's entire library of Unified Communications applications such as Cisco Jabber, WebEx Meeting Center, Cisco Unity Express (CUE), Cisco Unified Contact Center, and Unified Attendant Console.

Progent's Client Testimonials
Progent has provided online or on-premises technical support assistance to companies in each state in the U.S. Many of these clients have expressed their appreciation to Progent through testimonials to the quality of Progent's service personnel. Take a look at Progent's customer testimonials to learn what people say concerning the high level of Progent's IT services

Microsoft Office 365 Integration with On-premises Exchange
Microsoft allows you to create seamless hybrid networks that integrate Office 365 Exchange Online and on-premises Exchange deployments. This allows you to have some Exchange mailboxes hosted on your physical datacenter and other mailboxes resident on Office 365. Progent's Microsoft-certified consultants can help your organization with any facet of planning, integrating and troubleshooting your hybrid Office 365/Exchange solution. Progent's Exchange specialists can provide as-needed support to help you through challenging technical bottlenecks and also offer extensive project management outsourcing or co-sourcing to ensure your hybrid Office 365 solution is successfully completed on schedule and within budget. To learn more about Progent's online consulting expertise for hybrid Office 365 and on-premises Exchange environments, see Office 365 integration with on-premises Exchange.

Get in Touch with a Progent Computer Support Expert
To find out how to get in touch with a Progent computer consultant for remote or on-premises expertise in , phone 1-800-993-9400 or go to Remote Network Help.