For small company computer networks located anywhere in the state ofConnecticut, Progent's Microsoft qualified technicians can deliver online support and remote troubleshooting to solve your computer system issues fast and cost effectively. Progent has acquired world-class expertise, advanced software utilities, and support databases to diagnose and repair IT problems while avoiding the expense and time delays normally associated with in-person service visits.

If yourConnecticutbusiness is situated outside of the larger metro areas such asBridgeport, New Haven, Hartford, or Stamford, your nearby network systems support options may be limited in skills, or unavailable during urgent situations. This results in a network that is unpredictable or causing wasted time due to technical issues continuing for too long. Progent's group of field proven network professionals average more than 10 years of real-world IT industry experience, in the trenches of network support, performing a broad range of technical projects for a extensive range of clients. This means you get not only the technical know how needed for the task, but an expert with demonstrated methods for applying that expertise to provide efficient network solutions.

Microsoft Teams Planning and Integration Consultants
Teams is the successor to Skype for Business Online as Microsoft's flagship cloud service for group conversation and cooperation. Progent's Teams experts can help your business to plan an upgrade to Teams from Skype for Business and install, manage, and debug a cloud-based or hybrid implementation of Microsoft Teams. Progent can help you to integrate Teams with Microsoft 365 apps, Exchange Online, SharePoint, and your phone infrastructure.

Cisco UC500 VoIP Systems Support and Migration Consultants
Progent's Cisco-certified VoIP specialists can provide Cisco UC560 consulting services to help you to manage your legacy UC500 VoIP system or plan and implement an efficient migration to a current VoIP solution.

Cisco Small Business WiFi APs Consulting
Cisco's Small Business 100, 300 and 500 series of wireless access points are Linux-powered devices intended as entry-level wireless solutions for light workloads. Progent's Cisco CCIE-certified Wi-Fi infrastructure consultants offer online or on-premises configuration and debugging support to assist your organization to plan, implement, upgrade, tune, administer and troubleshoot Cisco Small Business Wi-Fi access point deployments of any size or architecture. For more information about Progent's consulting services for current and older Cisco Small Business 100, 300 and 500 family of WiFi access points, see Cisco Small Business 100, 300 and 500 wireless access points planning and support.

Microsoft Desktop Virtualization Consulting Services
Microsoft's desktop virtualization technologies lower the effort required for network administrators to set up applications so that they are standardized throughout a corporate user base, offer the power to control access to critical data, and enable fast installation of new or updated desktops. In Windows Server 2016, the Terminal Services tool has been enhanced and named Remote Desktop Services. Microsoft's new Virtual Desktop Infrastructure that powers RDS simplifies client connectivity, improves responsiveness, strengthens security, centralizes administration, and provides an almost seamless client environment. Progent's desktop virtualization engineers can assist you to evaluate the business advantages of Microsoft's virtual desktop solutions, set up test and on-line environments, optimize your system infrastructure to support virtual clients effectively, assess and remediate security issues, and train your network managers to utilize best practices to achieve maximum payback from client virtualization.

CRISC-certified Risk Management Consultants
The CRISC program was initiated by ISACA in 2010 to verify an IT professional's ability to design, deploy, and support information system controls to mitigate risk. Progent offers the services of a CRISC-certified risk management consultant to help your company to create and carry out a risk management strategy that follows industry best practices promoted by CRISC and crafted to match your organization's risk tolerance, business objectives, and IT budget.

Virtualization Consulting
Virtualization technologies allow IT organizations to maximize utilization, simplify network management, and enhance application continuity and security. run several virtual machines on one physical processor. Common usage scenarios for virtualization are resource consolidation, inexpensive platforms for applications that require outdated operating systems, and economical isolation of software programming or testing environments from on-line systems. Progent's virtual server engineers can provide Windows 2022 Hyper-V Virtualization consulting, Windows 2019 Hyper-V Virtual Server expertise, Microsoft Windows Server 2016 Hyper-V hybrid cloud solutions, Windows Server 2012 R2 virtual networking consulting services, VMware vSphere and vCloud planning and deployment, VMware NSX network virtualization architecture and management, and Citrix XenServer assistance. Progent can install virtual machines to maximize performance, reliability and ease of administration while at the same time lowering costs; suggest and verify disaster recovery strategies that minimize downtown in case of a major failure; and provide ongoing support, repair, and consulting assistance as computer technology advances.

Citrix Certified XenServer Virtualization Consulting Services
Progent's Citrix certified XenServer consultants can assist your company to understand the strategic benefits of XenServer as well as other Citrix platforms, and can help you to design, validate, implement, troubleshoot, and maintain a XenServer installation. Progent can in addition assess your current Citrix technology deployment and show you how to optimize resource utilization, performance, security and compliance, uptime, and recoverability.

Responsiveness of Progent's Technical Response Center for Remote Technical Support
Progent's Technical Response Center (TRC) is dedicated to delivering the best level of remote network support services offered anywhere for emergency as well as standard issues. For emergency issues that impact many users, crucial people, or a line-of-business program, the Technical Response Center will engage in less than an hour. For standard issues, the TRC will in two hours or less. In all cases, your ticket will be created promptly and accurately, You will receive a confirmation from the ticketing system, and the TRC will check with you regarding each corrected problem to verify you are satisfied with the resolution and ready to close the trouble ticket. Learn more details concerning Progent's Technical Response Center Customer Commitment.

SentinelOne Product Sales and Integration Expertise
Progent is a dealer and consulting firm for SentinelOne's Singularity product family, a subscription-based, cloud-first cyberthreat management platform that incorporates machine learning technology and expert services to deliver comprehensive endpoint detection and response (EDR) for protecting against ransomware and other cyberattacks. Learn more about Progent's SentinelOne product sales and integration expertise.

SharePoint Server Support Services
Progent's Microsoft-authorized SharePoint developers can provide Microsoft SharePoint 2019 deployment assistance, Microsoft SharePoint 2016 application design, SharePoint 2013 upgrade support, and SharePoint Server 2010 migration. Progent can assist you to rationalize the economic justification for deploying the current version of SharePoint Portal Server, advise you on the most sensible edition of Microsoft SharePoint Server for your application, provide configuration and integration expertise, assist you to install MS SQL Server as a supporting database, optimize your network integrity, integrate your standard and custom application programs to work with Microsoft SharePoint Server, develop a comprehensive security plan that encompasses portal solutions, and deliver troubleshooting and Contact Center services.

Get in Touch with a Progent Computer Consultant
To learn how to access a Progent computer consultant for remote or on-premises assistance, phone 1-800-993-9400 or go to Remote Computer Support.



An index of content::

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    Progent's Microsoft and Cisco premier network consultants can provide expert support for a wide range of technologies and can provide that expertise remotely nationwide or onsite in major cities across the country and anywhere in . Progent offers online help for networks powered by Windows, UNIX, Linux, Sun Solaris, or Apple ac, or for environments that include a combination of Microsoft Windows and UNIX-based technology. Progent also offers the help of Cisco CCIE infrastructure engineers for complex connectivity problems, as well as the the support of CISM-accredited security consultants to handle complex security planning and problem solving. Progent has delivered online network support to companies in all 50 states in the U.S.

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