Connecticut Computer Network Technical Support
for Small and Midsize Business Networks:
Online Support and Repair
For small office network systems located throughout the state of Connecticut, Progent's Microsoft certified technicians can provide phone help and troubleshooting to resolve your computer network problems fast and affordably. Progent has acquired top-notch expertise, sophisticated utilities, and support knowledge bases to troubleshoot and resolve IT problems without the expense and delays associated with on-site service calls. In case your Connecticut company is located outside of the larger urban areas such as Bridgeport, New Haven, Hartford, or Stamford, your local computer network support options may be limited in expertise, or not available during an emergency. This can result in a network that is unpredictable or causing efficiency loss due to technical issues persisting for too long. Progent's team of field proven network professionals average more than ten years of real-world IT industry experience, in the trenches of network support, performing a extensive range of technical projects for a extensive range of clients. This means you obtain not only the technical know how needed for the job, but an expert with field proven methods for applying those skills to deliver cost effective network solutions.
Live Online Training Classes for Popular Desktop Apps
Progent offers online classes for popular client applications. Progent's Online training covers topics that include Microsoft 365 Excel and Power BI business reporting, Microsoft 365 Word VBA macro programming, Publisher collaboration, Outlook security, Microsoft 365 Access programming, Microsoft Dynamics GP migration, Windows 10 management, and Windows 11 migration. Virtual training offers the advantages of traditional in-person seminars, such as immediate communication between students and teachers, but avoids the costs of transportation and the challenge of trying to accommodate the schedules of trainers and trainees.
GIAC-certified Information Assurance Consultants
GIAC information assurance certification was founded in 1999 to certify the skill of IT security experts. GIAC accreditations are acknowledged by companies and institutions around the world including and the U.S. National Security Agency (NSA). Progent's GIAC-certified information assurance consultants offer expertise with all of the security disciplines covered under GIAC certification including auditing infrastructure vulnerability, security incident handling, traffic analysis, web-based application security and security information and event management (SIEM) solutions.
Full Array of Security Assistance
Progent's CISM, GIAC, and CISA certified security engineers can help your company to perform complete security assessments, restore operations quickly from intrusions, configure firewalls, set up secure mechanisms for remote and mobile access, deploy spam filtering and email encryption, and develop a company-wide security strategy built around 24x7 automated monitoring. Progent's ProSight family of managed security monitoring and management services includes ProSight Active Security Monitoring (ASM) for behavior-based threat detection and ProSight Enhanced Security Protection for centralized endpoint protection.
Cisco UC500 VoIP Systems Support and Migration Consultants
Progent's Cisco-certified IP Voice specialists can provide Cisco UC560 consulting support to assist you to maintain your legacy UC500 VoIP gateway or design and implement a smooth upgrade to a current IP telephony and voicemail solution.
Expertise for Configuring Multiple Public Clouds
Progent can help your IT team to plan and manage environments that incorporate resources from a mix of public clouds. Progent offers a variety of cloud integration services such as Microsoft Azure hybrid cloud design and deployment consulting, Amazon AWS cloud migration, Amazon Web Marketing Service (WMS) programming, and Google Cloud Platform (GCP) administration. For more information, visit Progent's consulting experts in integrating and managing multiple clouds.
Progent's Online Consulting, Programming and Training Support for Office Excel and Microsoft 365 Excel
Progent's certified Microsoft 365 Excel application consultants can assist you to develop state-of-the-art Excel-based programs or provide one-on-one training in the powerful capabilities of Microsoft Excel desktop and Microsoft 365 Excel. Progent's consultants can also assist your company to create and maintain a secure, robust network and communications infrastructure to support your Microsoft Excel solutions. Progent's SharePoint consultants can show you how use Excel Services to expand the power of Excel by incorporating dynamic Excel spreadsheets into management information portals and scorecards. Progent's Microsoft Dynamics 365 specialists can demonstrate how to exchange information between Microsoft 365 Excel and other products by providing expertise like Dynamics GP custom programming and Microsoft Dynamics 365 Business Central business management software integration.
Cisco Jabber Deployment and Management Consultants
Progent's Jabber consultants can provide remote or on-premises support to help businesses of all sizes to design, implement, manage, update or debug Cisco Jabber environments and Cisco Unified CM ecosystems. Progent offers advanced expertise for the technologies that go into creating an end-to-end Cisco Jabber collaboration solution such as Cisco network devicesand management software, Microsoft 365, Office} applications, Windows and Mac computers, iOS and Android smartphones and tablets, SIP trunking, Wi-Fi systems, cyber security, cloud computing, telepresence systems, PBX products, business continuity, and the many other components of a modern collaboration ecosystem.
Palo Alto Networks PA-Series Firewall Planning and Integration Services
Progent's Palo Alto Networks firewall experts can show you how to select, deploy, and manage Palo Alto Networks firewall appliances to provide a next-generation security ecosystem that spans your on-premises and cloud assets and guards all users anywhere with any endpoint device. To find out more, see Progent's Palo Alto Networks firewall planning and integration services.
SQL Server 2019 Migration Experts
Progent's Microsoft Gold-certified SQL Server 2019 experts can assist you to integrate Microsoft SQL Server 2019 seamlessly with additional Microsoft products by providing expert services that include Windows Server 2022 integration expertise, Microsoft Windows Server 2019 migration expertise, SharePoint Server 2019 application design, Power BI reporting expertise, Exchange Server 2019 migration expertise and Microsoft 365 Exchange Online integration consulting, and Active Directory and Azure Active Directory planning and debugging.
Security Vulnerability Assessment for Small Businesses
Progent offers two ultra-affordable service packages designed to enable small businesses to get an impartial security evaluation from a premier security engineer. With Progent's External Security Inventory Checkup, an engineer administers an extensive examination of your network from outside your firewall to uncover possible risks in the security posture you present to the public. With Progent's Internal Network Security Inventory Checkup, a security expert runs a system scan from an authorized machine inside your firewall to assess your exposure to inside attacks. Both security inventory packages are set up and executed from a protected remote site.
Get in Touch with a Progent Network Support Expert
To find out how you can get in touch with a Progent network consultant for remote or onsite help, phone
An index of content::
MongoLock ransomware hot line Consultant
Engineer ransomware rebuild
Progent's Ransomware Hot Line provides 24x7 access to a experienced ransomware recovery expert who can assist you to contain the progress of an ongoing ransomware attack. Call 800-462-8800
Top Quality Professional Network infrastructure patch management
Software patch management Professionals
Progent's support services for software and firmware patch management offer businesses of all sizes a flexible and cost-effective solution for evaluating, testing, scheduling, implementing, and tracking updates to your virtual and physical; servers, peripherals {like printers and scanners, network appliances like routers and wireless APs, and Internet-of-Things (IoT) devices such as alarms and robotics.
24 Hour Support Outsourcing SCDPM 2012 and Hyper-V
SCDPM 2012 Protection Groups Online Troubleshooting
Progent's Microsoft-certified consultants can provide online or in-person expertise to assist businesses of all sizes to design, implement, administer, and troubleshoot a backup/restore solution built around System Center 2012 Data Protection Manager (SCDPM 2012). Progent's consultants can help you to upgrade from earlier releases of SCDPM or from a different backup/recovery system, and Progent can integrate your SCDPM 2012 implementation for onsite, cloud-based, or hybrid environments. Progent offers as-needed support for resolving especially stubborn issues, or full project management support. Progent's consultants can also assist you to design Data Protection Manager into an enterprise-class disaster recovery plan.
Information Technology Consultant Certified Microsoft Partner
Microsoft Certified Small Office Network Consulting Services
Progent is a Microsoft Certified Partner and has earned accredited competencies such as Advanced Infrastructure Solutions. Microsoft Certified Partners represent the most successful organizations who earn the highest client satisfaction and enjoy the tightest working relationship with Microsoft. The knowledge, capabilities, and dedication needed to achieve the status of Microsoft Certified Partner pays dividends to Progent's customers by allowing Progent to provide your business better support for your IT system.
Biggest Online Support 2500 Wireless Controller
Support wireless controller
Cisco's Catalyst Wi-Fi controllers streamline the management of wireless networks by unifying the configuration and control of Wi-Fi access points, tuning wireless throughput by limiting the effect of radio frequency congestion, improving Wi-Fi availability with fast auto-failover, and hardening data security by identifying cyber threats and analyzing network traffic based on user class and location. Progent can help you to deploy Cisco Wi-Fi controllers to manage and monitor Wi-Fi networks of all sizes. Progent can help you to administer and debug your existing Cisco Wi-Fi environment or implement an efficient migration to Cisco's latest wireless controller solutions.
Windows Server Essentials Compliance Professional
Consulting Windows Server Essentials and SharePoint
Progent's Microsoft-certified consultants offer budget-friendly online consulting and troubleshooting for Microsoft Windows Server Essentials. Progent offers comprehensive project management to help you plan and execute an efficient migration from Microsoft Windows Server Essentials to Microsoft 365 and other Microsoft Cloud platforms and services.
Microsoft SQL Server 2019 Online Troubleshooting
Support SQL Server 2019 and Amazon Marketplace Web Service
Progent's Microsoft-certified SQL Server 2019 consultants can assist you to evaluate the advantages for upgrading to SQL Server 2019 and can provide fast remote or on-premises contact with experts in solution planning and integration, software programming, database administration, and network security.
SentinelOne Singularity Control Reseller Remote Troubleshooting
24x7x365 SentinelOne Ransomware Protection Engineers
Progent is a dealer and integrator for SentinelOne's Singularity product family, a subscription-based, cloud-centric cyberthreat management solution that incorporates AI software and expert services to provide comprehensive endpoint detection and response.
GIAC Certified Firewall Network Install
Consulting GIAC Security and Compliance Check
Global Information Assurance Certification was founded in 1999 to validate the knowledge of computer security professionals. GIAC accreditations are acknowledged by companies and government organizations around the world including and the U.S. National Security Agency. Progent's GIAC-certified information assurance consultants can provide help with all of the network security capabilities covered under GIAC accreditation such as evaluating infrastructure vulnerability, security incident management and response, traffic analysis, web application security and security information and event management (SIEM) solutions.
Word for Mac Network Engineer
Office for Mac Online Troubleshooting
Microsoft Mac Office allows Apple Macintosh users to run the industry's most popular office productivity programs. Progent's Apple-certified Mac experts can help you configure Mac Office on a multi-vendor network that incorporates Apple OS X and Windows computers so that Mac users can access the new capabilities of Word, Excel, PowerPoint and Entourage in order to share data and system resources with co-workers who use Microsoft Windows. Progent's engineers have experience with both Mac and Windows platforms and can support networks that combine Apple Macintosh with Windows systems with complete resource sharing, or environments which carefully restrict collaboration between Mac and Windows users.
CRISC Certified Risk and Information Systems Control Auditor Consulting
CRISC Certified Risk and Information Systems Control Consulting Services
Progent can provide the guidance of a CRISC-certified risk management consultant to assist your company to plan and deploy an enterprise risk management (ERM) strategy based on leading practices promoted by CRISC and crafted to match your organization's risk tolerance, business goals, and IT budget.
Computer Engineer Sun Solaris
Solaris Engineers
If your company computer system combines Sun Solaris platforms with MS Windows, Progent can show you how to integrate your computers into a unified network that permits all your operating systems to run side by side for easy administration, seamless dataflow, high dependability, superior throughput, and strong security. Progent's Solaris and Windows integration assistance services include network infrastructure configuration and service, support for Microsoft Windows services for UNIX (SFU), remote server monitoring and management, remote network support and troubleshooting, on-site technical support, and Contact Center services.
Cisco SIP Architecture Integration Support
CCIE Certified IP PBX Remote Support
Progent's Cisco-certified SIP integration consultants can assist organizations of any size to design, integrate, manage, troubleshoot and upgrade Cisco's SIP (Session Initiation Protocol) infrastructure solutions and Cisco's CUBE-based SIP trunks and can provide affordable remote or on-premises expertise to help companies to migrate efficiently to a productive unified communications network that offers fast return on investment. Progent's certified Microsoft unified communications consultants can help you to configure interfaces between Cisco's CUBE Session Border Controller and Microsoft's VoIP and IP video platforms such as Skype for Business or Lync Server for access to a SIP-based IP PSTN trunk.
Offsite Workforce IP Voice Network Consultants
Work at Home VoIP Support
Progent can assist small and mid-size companies to set up IP voice platforms to provide their at-home workers the benefit of virtual extensions of the company phone network.
Great Plains Accounting Software Remote Consulting
On-site Support Dynamics GP/Great Plains Features
Microsoft Dynamics GP/Great Plains 2010 accounting software is a comprehensive business management platform that integrates data and operations across your company, interfaces easily with other solutions, and connects workers, customers and suppliers regardless of time or place. Created for small to mid-size companies, MS Dynamics GP 2010 and Microsoft Dynamics GP Version 10.0 provide functionality for financials, management reporting, project management, inventory and order processing, e-commerce, HRM, customer relationship management, field service, manufacturing, retail, and online business services. Progent can help you install and maintain a robust, protected computer and communications infrastructure to support Microsoft Dynamics Great Plains, and can give you access to experienced Great Plains consultants to help your company exploit the full potential of Microsoft Dynamics GP 2010.
Remote Consulting SharePoint Portal Server
Open Now Windows SharePoint Services Network Consulting
Progent's Microsoft-certified experts offer companies of any size consulting, troubleshooting, and application development expertise for Microsoft SharePoint Server and SharePoint Online. Microsoft SharePoint is an enterprise platform that uses web technology for efficiently coordinating people, teams and data. Microsoft SharePoint offers a common location for your employees or customers to connect to, organize, share and interact with useful data, documents, and software and to interact with one another. Microsoft SharePoint allows faster and better decisions, more efficient sharing across groups and more economical business processes. Windows SharePoint Services join employees, clients, teams and major tasks with the information they've created in a way that makes data easy to locate, download and apply. Progent's certified SharePoint experts can assist you to maintain your current SharePoint ecosystem or migrate to the latest release of SharePoint.
Microsoft Dynamics SL Technology Consulting
QuickBooks Pro Support and Setup
In addition to providing the expertise of Microsoft Dynamics GP (Great Plains) specialists, Progent can provide experts in Microsoft Dynamics AX ERP Software, Microsoft Dynamics NAV Business Management Software, Dynamics SL, Dynamics RMS, Macola ERP by Exact, MAS 90 by Sage Software, and QuickBooks Pro by Intuit. Progent can provide programming, troubleshooting, administration help, upgrade support, and 1-on-1 or group webinar training classes customized to address your specific requirements. Progent's consultants also can show you how to build and support a protected, robust network infrastructure to run your ERP, MRP and accounting applications.
Backup and Recovery Software Consultant Services
Backup Specialist
Progent can provide economical remote access to IT engineers skilled in a broad array of products and services that deliver solutions for backing up Microsoft Windows, Mac, and Linux/UNIX physical and virtual servers and desktops as well as laptops and handhelds. Progent can provide help for all major backup platforms including Acronis Backup and Recovery, Barracuda Backup, Altaro VM Backup, Backup Exec, BackupAssist, CrashPlan PRO, Double-Take Backup, MozyPro, Retrospect, Apple Time Machine, vSphere Data Protection, and Solaris FLARs. Progent's consultants can help your company to implement, enhance, or troubleshoot backup/restore systems for a range of topologies such as on-premises, edge to datacenter, cloud-based, or a mix.
Microsoft Azure enterprise hybrid cloud solutions Specialists
Hybrid cloud integration Consultancy
Progent can assist your IT team to plan and manage hybrid environments that can include Windows and Linux operating systems and applications in either cloud-centric systems or in hybrid architectures that utilize local IT assets along with one or more public clouds. To help you to incorporate cloud services with networks, Progent offers a range of public cloud integration support services that include Microsoft Azure enterprise hybrid cloud planning and integration consulting, Amazon Web Services (AWS) cloud integration support, and Amazon Web Marketing Service (WMS) programming and troubleshooting. Progent has two decades of experience providing high-level consulting support remotely, and Progent can help you successfully carry out your cloud integration initiatives quickly and within your budget.
ISA 2006 Consultants
ISA 2006 Remote Support Services
Microsoft ISA 2006 is a comprehensive edge gateway that provides a fully integrated application layer firewall, virtual private network, proxy, and Web caching platform for securing the Internet-facing networks of any organization against a wide range of attacks. Progent's Microsoft Internet Security and Acceleration Server 2006 consultants can help you design, rationalize, test, install, customize and manage the any edition of ISA Server 2006 on your network.
Information Assurance Security Tech Services
Open Now GIAC Certified Security Services
Global Information Assurance Certification was founded in 1999 to certify the skill of IT security professionals. GIAC accreditations are acknowledged by companies and government organizations throughout the world including and the U.S. NSA. Progent's GIAC-certified information assurance consultants can provide support for any of the security services addressed within GIAC certification such as evaluating infrastructure security mechanisms, incident handling, intrusion detection, web-based services security and security information and event management (SIEM) solutions.
iPad IT Services
24-Hour Apple MobileMe Network Consulting
Progent's experts offer Mac users a range of services including desktop support, Apple macOS and OS X consulting, Apple Mac integration with Windows environments, Entourage and email help, security services, and one-on-one training. Progent can assist clients to migrate to macOS from OS X or earlier versions of Apple OS X and Progent can provide help with macOS and Mac OS X applications. Progent can also help your business with iPhone integration and Apple iPad management, or migrating to Apple's iCloud services. For business networks built exclusively on Mac OS X or for networks incorporating a mix of Mac, Linux and Windows powered servers and workstations, Progent's Apple, Cisco, and Microsoft professionals have the background and depth to deal with the complexity of designing, integrating and maintaining a network infrastructure that is available, secure, fast and able to achieve your company's objectives.
Technology Professional Small Business Managed IT services
Engineer Network Management outsourcing consultants
Progent's ProSight family of managed services are designed to provide businesses who have minimal internal IT administration and support staffs with affordable help from world-class management platforms and consulting expertise. Benefits of Progent's ProSight line of managed IT services include predictable IT maintenance costs, smart automation of common management processes, continual absorption of new information technology, smooth migration from older technology to modern solutions, improved fit between information technology with strategic objectives, guidance from veteran IT consultants, and allowing management to concentrate on business issues instead of ever-changing information technology.
Cybersecurity Vulnerability Assessment Professionals
Professionals Security Assessment
Progent has created special security service bundles intended to provide larger corporations an objective and comprehensive security audit from a team of premier security engineers. All Progent's network security assessment packages feature a collection of services including network scans from within and from beyond your company security perimeter, expert analysis of scanned data by accredited security engineers, production of a report documenting the findings, plus an interactive high-level executive summary and a detailed interactive outbrief for internal IT engineers.
Sun Solaris Remote Consultant
Migration Consultant Solaris Online
Progent offers national online technical support and consulting services for businesses who operate UNIX, Linux, or Sun Solaris environments or whose IT systems include a combination of UNIX and Microsoft Windows technology. Remote network consulting provides optimum leverage for your information technology dollar by preserving user efficiency and shortening the hours charged for computer analysis and repair. Sophisticated online support utilities and skilled service specialists and engineers allow Progent to solve most IT problems without wasting time and money by going to your site. In most of situations your network problems can be remediated by telephone or via a mix of phone help and online network analysis. Progent can make available Cisco certified CCIE infrastructure experts and CISA certified security specialists to help you with the most challenging network issues.
Solomon Design and Installation
Remote Support Microsoft Dynamics AX
Progent can give you access to programmers who can customize your Microsoft Dynamics ERP, MRP, and financial system applications to suit your unique business requirements. Progent's Microsoft support experts provide experience in Microsoft Dynamics AX ERP Software, Microsoft NAV Business Management Software, Microsoft Solomon, and Microsoft Retail Management System. Progent also offers custom e-Commerce integration support for secure, company-wide information sharing as well as integration with Customer Relationship Management packages.
Automated Desktop Inventory Integration Services
Server and Desktop Monitoring and Reporting Computer Consultant
ProSight LAN Watch is Progent's server and desktop remote monitoring managed service that incorporates state-of-the-art remote monitoring and management techniques to help keep your IT system running at peak levels by checking the health of vital assets that drive your IT network. When ProSight LAN Watch uncovers a problem, an alarm is sent automatically to your designated IT personnel and your assigned Progent consultant so any looming problems can be addressed before they can disrupt productivity.
Windows Cluster Computer Consulting
Clustered Windows Integration Support
Progent provides Windows 2003 Cluster Server consulting to help your business implement non-stop server clusters that can provide 24x7 uptime. Clustered Windows servers for fault-tolerant networks include Microsoft Windows 2003 Cluster Server, SQL Server Cluster, and Exchange Cluster. By showing you how too build non-stop server clustering solutions powered by Microsoft Windows Server Cluster 2003, Progent's Certified Windows professionals ensure that your non-stop clustered servers are configured to optimize the business value of your computer network.
DopplePaymer ransomware hot line Engineer
Avaddon ransomware hot line Consultant Services
Progent's Ransomware Hot Line provides 24x7 access to a experienced ransomware recovery expert who can assist you to contain the progress of an ongoing ransomware attack. Call 800-462-8800
802.11 Support and Setup
Urgent Cisco Meraki wireless Onsite Technical Support
Progent's Wireless Consulting Services offer a fast, economical way for businesses of any size to configure, manage, monitor and troubleshoot the latest wireless network technology. For 802.11n and the latest 802.11ac wireless environments, Progent can help you plan and install hardware like Cisco's Aironet and Meraki access points and wireless controllers. For mobile messaging and web-based applications, Progent supports Apple IOS iPhones, Apple iPads, Google Androids, and Windows smartphones and tablets.
SSL certificate management Engineers
After Hours password management Consultant Services
Progent's ProSight IT Asset Management is an IT infrastructure documentation management service that allows you to create, update, retrieve and protect information about your IT infrastructure, processes, applications, and services. You can quickly locate passwords or IP addresses and be alerted about impending expirations of SSLs or domains. By updating and organizing your IT infrastructure documentation, you can eliminate up to 50% of time wasted searching for vital information about your IT network. ProSight IT Asset Management features a common repository for holding and collaborating on all documents required for managing your network infrastructure such as recommended procedures and How-To's. ProSight IT Asset Management also supports advanced automation for collecting and associating IT data. Whether you're planning enhancements, doing regular maintenance, or responding to an emergency, ProSight IT Asset Management delivers the knowledge you need as soon as you need it.
Microsoft Exchange Server Migration Services
Microsoft Exchange Server Upgrade Consult
Progent's Microsoft and Cisco-certified network experts can assist you to assess the benefits of Microsoft Exchange Server 2010 for your business and can assist you to design and implement a smooth migration to Exchange Server 2010 from Exchange Server 2003 or Microsoft Exchange Server 2007 that will provide quick return on investment by increasing your workers' efficiency, lowering the expense of hardware and service, simplifying management, and consolidating your key communications technologies.
Consultant ransomware virus recovery
Hermes ransomware recovery Consultant Services
Progent's seasoned ransomware recovery consultants can help your business to reconstruct a network victimized by a ransomware attack like Ryuk, Maze, Sodinokibi, Netwalker, Snatch or Egregor.
Juniper SSG5 Router Auditor
Juniper SSG550M Router Security Audit Services
Progent's Juniper-certified consultants can help your business plan the deployment of Juniper SSG integrated firewall/VPN products, configure security policies to match your operational requirements, set up network OS software to streamline management processes, migrate from legacy Juniper products, and troubleshoot infrastructure issues.
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