For small business network systems located anywhere in the state ofConnecticut, Progent's Microsoft and Cisco certified technical team members can deliver online help and remote troubleshooting to fix your computer system problems quickly and cost effectively. Progent has developed enterprise-grade skills, advanced software utilities, and support databases to troubleshoot and repair network problems while avoiding the cost and time delays associated with onsite service dispatches.
If yourConnecticutbusiness is situated beyond the larger metropolitan areas such asBridgeport, New Haven, Hartford, or Stamford, your local computer network support choices may be limited in skills, or not available during an emergency. This results in a network environment that is unpredictable or causing productivity loss due to technical issues continuing for too long. Progentís team of expert network consultants average more than 12 years of real-world IT industry experience, in the trenches of computer network support, performing a large variety of technical projects for a broad range of clients. This means you get not just the technical know how needed for the task, but an expert with proven methods for applying those skills to assist with excellent network solutions.
Planning and Configuration Consulting for Meraki Indoor and Outdoor Wi-Fi Access Points
Progent's Cisco Meraki Wi-Fi access point consultants provide online and onsite support services to assist organizations of any size to design, install, maintain, expand or troubleshoot Wi-Fi networks that include Cisco Meraki wireless access points. Progent can help your business to configure and support Meraki-based Wi-Fi networks for sites that range from a teleworker's home or a remote office all the way to a campus or a multi-site enterprise. Progent can also assist you to configure other Cisco technology including switches, routers and ASA firewalls to create a cohesive ecosystem that provides the same connectivity, responsiveness, security compliance, manageability and availability for wired and wireless clients irrespective of their location or device. (Refer to Cisco Meraki switches consulting and troubleshooting services.)
NetApp MetroCluster Disaster Discovery Software
NetApp MetroCluster is a disaster recovery software suite that combines array-based storage clustering along with synchronous replication to provide rapid, zero data loss disaster recovery (DR) between sites that are up to 300km apart from each other. Progent offers the skills of a certified NetApp MetroCluster consultant who can help your business to plan, configure, administer, update, test and troubleshoot a disaster recovery solution based on NetApp MetroCluster. Progent can assist you to choose an architecture for your MetroCluster environment that meets your functional requirements and budget. Progent can ensure you adhere to best practices for installing your MetroCluster environment by delivering help with tasks like assigning shelf IDs, determining aggregate and plexes layout, setting up FlexVol volumes, setting up NetApp Snapshot, provisioning Cisco and Brocade switches, implementing a tiebreaker mechanism, setting up a configuration replication network between your storage clusters, and verifying your disaster recovery solution to verify compliance with information assurance standards and government requirements.
ProSight LAN Watch Server and Desktop Remote Monitoring Managed Service
ProSight LAN Watch is Progentís server and desktop monitoring service that uses advanced remote monitoring and management (RMM) techniques to help keep your network operating efficiently by tracking the state of vital computers that drive your information system. When ProSight LAN Watch detects an issue, an alarm is sent automatically to your designated IT staff and your Progent engineering consultant so that all looming problems can be resolved before they can disrupt your network. Read about Progent's entire ProSight portfolio of value-priced network monitoring and management services for small organizations.
CISM-certified Cybersecurity Management Consultants
Progent offers the services of CISM Certified security management consultants. The Certified Information Security Manager (CISM) organization describes the basic competencies and international standards of performance that IT security professionals are required to learn. It provides executive management the assurance that consultants who have qualified for their CISM certification have the background and capability to deliver efficient cybersecurity management and support services.
NetApp SAN Storage Solutions
Progent can provide enterprise clients online or onsite NetApp SAN consulting support for NetApp's entire family of SAN storage software and hardware products including Data ONTAP data management, MetroCluster array-based clustering, FlexPod cloud infrastructure, SnapMirror data replication, SnapVauly incremental D2D backup, Virtual Storage Console for VMware, MultiStore for storage partitioning, OnCommand Reporting and Insight analytics, plus NetApp's All-Flash, Hybrid Flash, V-Series and N-Series hardware products. Components of NetApp SAN solutions supported by Progent include SAN dsign, cloud integration, virtualization, migrations, non-disruptive patching, storage management, information assurance, disaster recovery, and troubleshooting. Progent offers Level 3 support to help you to take care of issues with NetApp SAN deployments efficiently based on industry best practices.
Design, Deployment and Support Expertise for System center 2012 R2
Progent's Microsoft System Center consultants have over a decade of experience deploying, supporting and fixing the key components included with System Center and can assist your organization to design, install, maintain, and repair your Microsoft System Center solution to optimize the uptime and performance of your applications and infrastructure across multiple Windows and Linux/Unix operating systems and on-premises and Cloud-based datacenters. Progent also can provide System Center 2016 migration consulting to assist you to transition to the current edition of Microsoft System Center from a previous one or from another IT management solution to deliver the benefits of enterprise-class provisioning, management automation, security, plus infrastructure and application availability and performance monitoring.
ProSight Managed Services for Network Monitoring and Management
Progent offers a selection of low-cost, fixed-price services designed to enable small and mid-size businesses to benefit from the same best-of-breed IT solutions deployed by many of the industry's top corporations. The ProSight line of network management outsourcing services covers all key facets of modern networking such as email protection, security and compliance, update management, automated backup/recovery, network infrastructure monitoring and management, private cloud hosting, and network infrastructure documentation management. To download Progent's eBook on the advantages of ProSight managed services for small businesses, click:10 Benefits of ProSight Managed IT Services.
After-hours Online Technical Support
Progent's affordable extended hours remote support program offers companies 24x7 access to online support from Progent's TRC. Services offered outside regular work hours include fixing issues with Microsoft-based servers, Microsoft Windows desktop troubleshooting, assistance with MS Office programs, system backup and restore, and basic routing and switching support for Cisco networking products.
Microsoft Active Directory Planning and Integration Expertise
Progent's Microsoft-certified Active Directory experts have deep knowledge troubleshooting complex Active Directory issues such as server replication problems, multi-domain partition configurations, corrupted Active Directory objects, cleanup of beta application configuration objects in production AD systems, and fixing of unsuccessful setups of Active Directory and AD-dependent applications. Progent is also skilled in working with advanced Active Directory utilities like ADSIEDIT, NTDSUTIL, DCDIAG and NETDIAG. Progent can also recommend configuration techniques that address important areas such as AD naming conventions, hierarchical structure, IT management model, selection and structure of group policy objects, as well as security and auditing specifications. Progent can also evaluate the impacts of alternate server and service implementations on capability and performance. Progent can assist companies to plan and implement configurations of AD Domain Services by providing Windows Server 2012 R2 consulting and Windows Server 2016 hybrid cloud solutions.
Microsoft Exchange Server 2013 Migration Consulting
Exchange 2013 incorporates significant improvements to the functionality of Exchange 2010 and delivers important new features as well as a revamped architecture. These enhancements favorably impact vital areas like manageability, availability, security, operational costs, teamwork, scalability, throughput, compatibility, and the user experience. Progent's Microsoft-certified Exchange Server 2013 consultants can deliver online or onsite expertise to assist your organization to administer, optimize and debug your Exchange 2013 environment. Progent can also provide Exchange 2016 migration expertise and Exchange Online consulting to help you upgrade to a more up to date release of Exchange Server in a local, cloud-hosted, or hybrid deployment model.
Palo Alto Networks PA-Series Firewall Integration Services
Progent's Palo Alto Networks firewall consultants can help you select, configure, and manage Palo Alto Networks firewalls to create a next-generation cybersecurity solution that spans your data center and cloud-based resources and guards all users anywhere with any device. To learn more, visit Progent's Palo Alto Networks firewall planning and integration services.
Get in Touch with a Progent Computer Consultant
To find out how to get in touch with a Progent network support expert for online or on-premises help in #(state), call 1-800-993-9400 or go to Remote Computer Support.