For small office networks located in the state ofConnecticut, Progent's Microsoft and Cisco qualified engineers can deliver remote phone help and troubleshooting to fix your network systems troubles quickly and cost effectively. Progent has developed top-notch expertise, software utilities, and support knowledge bases to troubleshoot and fix network problems while avoiding the expense and time delays associated with in-person technical service calls.

If yourConnecticutcompany is situated outside of the larger metropolitan areas such asBridgeport, New Haven, Hartford, or Stamford, your local network support choices may be limited in technical expertise, or unavailable during an emergency. This can result in a network environment that is unpredictable or causing productivity loss due to technical issues persisting for too long. Progentís staff of seasoned network professionals average more than 10 years of real-world IT industry experience, in the trenches of network systems support, performing a broad variety of technical projects for a extensive range of customers. This means you get not just the technical know how needed for the job, but a professional with demonstrated methods for applying that expertise to assist with excellent network solutions.

GIAC-certified Information Assurance Consultants
GIAC (Global Information Assurance Certification) was founded in 1999 to validate the skill of network security professionals. GIAC certifications are recognized by businesses and government organizations around the world including and the United States National Security Agency. Progent's GIAC-certified information assurance consultants offer expertise with all of the network security disciplines covered within GIAC certification including evaluating network security mechanisms, security incident handling, intrusion detection, web-based application security and security information and event management (SIEM) solutions.

SQL Server 2017 Integration Consulting Expertise
Progent's Microsoft-certified SQL Server 2017 experts can assist your business to evaluate the business advantages of upgrading to SQL Server 2017 and can help you to design and carry out a cost-effective migration of your current SQL Server environment to any deployment architecture including onsite, cloud-based, or hybrid. Progent's SQL Server experts offer remote or onsite support services ranging from as-needed design review or troubleshooting to end-to-end project management and co-management to make sure your SQL Server 2017 initiative is carried out on time and within budget. For more information, visit SQL Server 2017 migration consulting.

Juniper Consulting Services
Progent's Juniper-certified network engineers can assist your company to design and deploy Juniper Firewall/VPN technology, enhance and troubleshoot your infrastructure, and upgrade efficiently from outdated devices to the latest versions. Progent's Junos OS engineers can provide expertise with Juniper's flagship network operating system to enable your business to streamline the administration and improve the protection of your Juniper VPN appliances and firewalls. Progent also has broad background supporting Juniper's NetScreen OS and ScreenOS operating system platformS and can assist you manage networks that incorporate a mix of Juniper's software platforms.

ERP Consulting Expertise for SyteLine/Infor CloudSuite Industrial
Infor CloudSuite Industrial, formerly called SyteLine, is an ERP platform that embodies more than 25 years of experience helping manufacturing and service organizations to manage complicated supply chains and streamline critical business processes to bring products to market quickly and adhere to customer commitments consistently. Progent offers the skills of an ERP consultant with more than 20 years of background with the SyteLine/CloudSuite Industrial platform. Progent can provide online or on-premises consulting that spans from occasional guidance to comprehensive solution design and project management. Sample consulting services offered by Progent for CloudSuite Industrial/SyteLine include implementation, upgrades, process improvement, customization, Configure/Price/ Quote, web site integration, troubleshooting, ETL, Amazon AWS integration, training, and database administration. To find out more, visit SyteLine/Infor CloudSuite ERP Expertise.

Microsoft SQL Server 2012 Support Services
Progent offers the support of certified SQL Server 2012 consultants and seasoned software developers, DBAs, project managers, network infrastructure engineers, business continuity planning specialists, and data security consultants to help your business to manage your Microsoft SQL Server 2012 solution and define a cost-effective and safe IT infrastructure that helps you maximize the business benefit of SQL Server 2012. Progent can also assist your company to upgrade to SQL Server 2019 or move to Microsoft SQL Server 2016 from SQL Server 2012.

Progent's ProSight Ransomware Preparedness Report Service
The ProSight Ransomware Preparedness Report is an affordable service built around a brief discussion with a Progent information assurance consultant. The interview is designed to help evaluate your company's ability either to block or recover rapidly from a ransomware attack. Progent will consult with you personally to collect information concerning your existing antivirus tools and backup/recovery system, and Progent will then deliver a written Basic Security and Best Practices Report describing how you can apply best practices to deploy a cost-effective AV and backup/recovery system that meets your business requirements. For details, visit The ProSight Ransomware Preparedness Report Service.

Consulting Services for IT Support Companies
Progent's consulting for IT support firms allows you to use Progent's information technology experts while retaining your own service brand as a seamless arm of your IT consulting staff. For details about Progent's consulting for IT support businesses, see Progent's consulting services for network service businesses.

Microsoft Windows 11 Solution Design and Migration Consulting
Progent's Microsoft-certified Windows 11 consulting experts can provide a range of services to support Windows 11 including Microsoft 365 integration, mobile device management, teleworker connectivity, security and compliance, automated provisioning, and Call Center support services. Progent can also assist you to plan and implement an affordable migration from Windows 10 to Windows 11. For more information, see Microsoft Windows 11 solution design and migration expertise.

Failover Clustering Support for Microsoft Windows Server
The failover server cluster feature set built into the latest releases of Microsoft Windows Server is dramatically redesigned to streamline the installation, configuration, and maintenance of server clusters and to provide improved levels of network availability, protection, efficiency, and flexibility. New or enhanced capabilities include automated cluster Validation, revamped configuration and deployment, improved cluster management, redesigned cluster infrastructure for increased uptime, hardened protection and quorum structure, elimination of failure points, more disk and memory capacity, enhancements for multi-site clusters, and live migration support for Windows Hyper-V virtual machines. Progent's Microsoft-certified failover cluster experts can help your company assess the business benefits of Windows clustering, design and execute an installation, train your IT personnel to manage your failover clusters, provide continuing consulting and support services, and create and validate a workplace recovery procedure. Progent's Windows Server 2019 high availability (HA) cluster consultants and Windows Server 2016 disaster recovery consultants can help you you to design and build a cost-effective disaster recovery/business continuity solution for hybrid cloud deployments utilizing failover cluster tools proven in Microsoft's massive Azure cloud.

Virtualization Support
Virtualization techniques allow businesses to optimize resource utilization, simplify network operations, and enhance application continuity and data protection. run multiple virtual machines on one actual processor. Common usage scenarios for virtual servers are resource consolidation, low-cost platforms for programs that require outdated operating systems, and affordable isolation of software programming or pilot environments from production systems. Progent's virtualization technology engineers can provide Windows 2016 Hyper-V hybrid cloud solutions, Windows Server 2012 R2 virtual networking consulting services, Windows 2008 Hyper-V Virtual Server help, VMware vSphere and vCloud planning and deployment, VMware NSX virtual network design and integration, and Citrix XenServer support. Progent can install virtual servers to optimize speed, fault tolerance and ease of administration while simultaneously cutting expenses; propose and validate disaster recovery strategies that minimize productivity loss in case of a major failure; and deliver ongoing support, repair, and engineering assistance as computer technology evolves.

System Center 2016 Consulting Services
Microsoft System Center 2016 delivers major improvements in the management of hybrid cloud environments by offering comprehensive integration with Windows Server 2016, Windows 10; unified management of heterogeneous environments that include Linux, Microsoft Hyper-V and VMware vSphere; and expanded public and private cloud support such as tighter integration with Microsoft Intune for iPhone and Google Android smartphone administration plus native integration with Microsoft Operations Management Suite (OSM) for cloud-based analytics and reporting. Progent's System Center 2016 consultants can provide advanced online and onsite expertise for all elements of System Center 2016 including Operations Manager (SCOM), Configuration Manager, Virtual Machine Manager, Data Protection Manager (SCDPM), Orchestrator, and Service Manager. Progent can assist you to plan and install a new implementation of System Center 2016, expand or tune your current one, upgrade efficiently from a previous version of System Center, or troubleshoot your System Center environment.

Altaro Office 365 Backup Solutions for Backup and Disaster Recovery
Microsoft 365, formerly branded Office 365, offers rudimentary archiving but does not include integrated support for key data protection capabilities such as Exchange Online backups or long-term point-in-time recovery for OneDrive or SharePoint. Altaro Office 365 Total Backup provides a feature-rich BDR solution for automatic backup and quick recovery of all your company's Microsoft 365 mail, Teams Chats, SharePoint sites, and OneDrive for Business data. Progent is a certified Altaro partner and has designed ProSight Data Protection Services (DPS) Office 365 Backup to provide end-to-end managed services for Altaro's Office 365 data protection product. ProSight Data Protection Services Office 365 provides an affordable backup-as-a-service alternative that protects Microsoft 365 components against data loss caused by user or software mistakes, malevolent sabotage, and cyber assaults like ransomware. To find out more, visit ProSight Data Protection Services Altaro O365 Backup solutions.

MSP360 Backup Services
Progent can assist you to design, deploy and debug a backup/restore plan built around MSP360 software. MSP360 offers file or image backup/restore for virtual machines and physical computers, supports all popular public clouds, and allows you to create a data protection ecosystem with a minimum RTO and a defined Recovery Point Objective. With ProSight DPS 360 Backup, Progent can provide comprehensive monitoring and management of your backup system to prevent data loss resulting from user miscues, system errors, malicious insiders, and external assaults like ransomware. To find out more, visit ProSight DPS 360 Backup services.

Get in Touch with a Progent Network Support Expert
To find out how you can get in touch with a Progent computer support expert for remote or onsite expertise, call 1-800-993-9400 or visit Online Network Support.



An index of content::

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    Microsoft System Center 2016 delivers major enhancements for managing hybrid cloud networks through comprehensive support for Windows Server 2016 servers, Windows 10; unified management of multi-OS networks that incorporate various Linux distributions, Hyper-V and VMware; and better cloud support including closer integration with Microsoft Intune for iPhone and Google Android smartphone administration plus built-in integration with Microsoft Operations Management Suite (OSM) for cloud-enhanced analytics and reporting. Progent's Microsoft-certified consulting team offers advanced online and onsite expertise for all components of System Center 2016 including Operations Manager, Configuration Manager, Virtual Machine Manager (SCVMM), Data Protection Manager, Orchestrator, and Service Manager (SCSM). Progent can assist you to plan and configure a new deployment of Microsoft System Center 2016, expand or optimize an existing one, upgrade smoothly from a prior release of System Center, or debug your System Center environment.

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    Cisco has developed an extensive product line of routers that includes routers built to deliver the security, performance, and reliability required by customers from small offices to worldwide enterprises and service providers. Cisco routers feature support for redundancy, transparent failover, and redundant power for improved reliability and system uptime. Progent can help you choose and integrate Cisco routers to build a reliable infrastructure for your IT system and to make it easy to grow as you support new users, start new offices, install new services, open your network to customers and partners, and support an increasingly mobile workforce. Progent offers expertise in a range of routers based on Cisco's IOS platform, including the Cisco 800 family of small business routers, Cisco 1800 and 2800 ISR routers, Cisco 3900 and 4000 G2 Integrated Services Routers, Cisco ASR 1000 and 9000 routers for wide area network edge environments, CRS Carrier Routing System for the network core, plus legacy 1700 and 2600 Series Routers.

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    Progent's Microsoft-certified consultants have 20 years of experience providing electronic messaging and integrated telecommunications/email solutions for companies. Progent offers affordable Microsoft Exchange Server consulting services to enhance email security and virus protection, provide fault tolerant email, and implement remote and mobile email access. Progentís Microsoft Exchange help and support offerings can aid you in planning and implementing a Microsoft Exchange update or a move from a legacy SMPT system or outdated Microsoft Email software such as Microsoft Exchange 5.5 to Microsoft Exchange Server 2010.

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    Cisco has designed a full array of routers that includes appliances built to provide the protection, bandwidth, and reliability required by customers ranging from branch offices to global enterprises and service providers. Cisco routers include support for redundancy, transparent failthrough, and backup power for improved fault tolerance and network availability. Progent can help you choose and integrate Cisco routers to build a solid infrastructure for your IT system and to make it easy to expand as you support new users, start new offices, deploy new services, extend your network to clients and partners, and manage a more mobile workforce. Progent can provide expertise in a variety of routers based on Cisco's IOS platform, including Cisco's 800 series of small business routers, Cisco 1800 and 3800 Integrated Services Routers, Cisco 2900 and 3900 Generation 2 ISR routers, Cisco ASR 1000 and 9000 routers for wide area network edge environments, CRS Carrier Routing System for core Networks, as well as legacy 3600 and 3700 Series Routers.

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    Progent's certified SharePoint Server 2019 and SharePoint Online consultants can provide economical online and on-premises consulting, application development, and troubleshooting services for organizations of any size who want to migrate to SharePoint Server 2019 or SharePoint Online from prior releases of SharePoint. Progent can assist customers plan and execute an efficient upgrade to SharePoint 2019 on premises, SharePoint Online, or a hybrid network model that combines onsite and cloud resources into a cohesive intranet solution.

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    Progent's consultants offer online and on-premises consulting services for organizations of any size to evaluate the costs/benefits of migrating to Skype for Business or Skype for Business Online from any release of Microsoft Lync Server or Microsoft Office Communications Server. Progent can assist your business to design an on-premises, cloud or hybrid deployment; integrate Skype for Business with SQL Server,Exchange Server, SharePoint and Office or Microsoft 365; configure HA solutions; interface Skype for Business with your PBX system and PSTN gateway; and integrate other communication platforms such as Cisco Video Interop Server. Progent's certified data security consultants can help you create and validate a security environment for your Skype for Business deployment that meets regulatory standards.

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    Progent can show you how to plan and implement a smooth migration to Microsoft Dynamics GP/Great Plains so that you preserve your data, strengthen your security, enhance your analytics, take complete advantage of Microsoft Office integration, and reduce business disruption by designing and executing a smart migration strategy. Progent can also help educate new Dynamics GP/Great Plains 2010 users so you don't lose productivity. Progent can improve your financial reports and management analytics by offering Crystal Reports consulting, FRx programming, and Microsoft Excel support. Progent's experience with Microsoft .NET development, Microsoft SQL Server solutions, and programming with VBasic, XML and other tools make it possible to create custom line-of-business applications and eCommerce solutions that work seamlessly with Microsoft Dynamics GP/Great Plains.

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    Progent's wireless site survey services help you to plan, implement and debug a Wi-Fi LAN adapted to your facilities, offering your business a WLAN that has the reception, speed, density, Quality of Service, security, and roaming capability your business requires. Wi-Fi site survey services from Progent include remote predictive modeling for planning a wireless LAN and onsite survey services for validating, optimizing, and troubleshooting a functioning wireless network.

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    Progent offers nationwide online phone support and consulting services for businesses who run Apple Mac OS X networks or whose information systems feature a combination of Mac with Microsoft products. Progent's consultants offer Mac users a range of IT services such as desktop support, migration to the most recent edition of Mac OS X from legacy versions of Apple macOS and Mac OS X, plus help with Apple macOS and Mac OS X applications. Progent can also assist your business with Apple iPhone and Apple iPad integration and management, or moving to iCloud. Online technical support offers optimum leverage for your information technology budget by protecting client productivity and limiting the time charged for network analysis and repair. Sophisticated remote access tools and skilled technicians and consultants allow Progent to handle most network issues without wasting time and money by going to your site. In the vast majority of cases your IT issues can be remediated by telephone or through a mix of phone help and online network analysis. Progent can offer the services of Cisco certified CCIE infrastructure experts and CISM and CISSP certified security specialists to help you with the most difficult system problems.

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    Progent's Helpdesk outsourcing and co-sourcing services help organizations to cut costs and improve productivity.

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    Progent can help your company to design and execute an efficient migration from a UNIX-based IT environment to a network based on MS Windows and suited for supporting Microsoft's popular office productivity suites, business applications, and software development platforms. Progent's UNIX, Windows and Cisco engineers and application experts can help you preserve your information and reduce business discontinuity by designing an effective migration plan that preserves your current assets in UNIX software and technology. UNIX-to-Windows migration consulting expertise available from Progent include evaluation of existing environment, transition planning and validation, Exchange migration services, information and application software transition, and processor and storage migration and economization.

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    If your company network combines Sun Solaris technology with Microsoft Windows, Progent can help you to incorporate your IT resources into a cohesive network that allows all your OS platforms to coexist for simple administration, transparent information exchange, high reliability, superior throughput, and strong protection. Progent's Sun Solaris and Windows coexistence assistance services feature network architecture configuration and service, support for Windows services for UNIX, online server monitoring and management, remote network support and troubleshooting, on-site technical support, and Help Desk services.

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    On-site Support Microsoft 365 and Apple iOS

    Microsoft allows you to create transparent hybrid environments that combine Microsoft 365 and local Exchange systems. This allows you to have certain Exchange mailboxes located on your on-premises datacenter or private cloud and other mailboxes hosted by Microsoft 365. Progent's certified Exchange consultants can help you with any facet of planning, integrating and debugging your hybrid Microsoft 365 Exchange Online solution. Progent's Exchange consultants can provide as-needed support to help you through challenging technical bottlenecks and also offer comprehensive project management outsourcing or co-sourcing to make sure your hybrid Exchange initiative is completed on schedule and within budget.

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    Progent's Cisco-certified wireless technology experts can assist organizations to deploy, manage, and troubleshoot Cisco wireless devices such as Cisco's Aironet and Meraki 802.11ac wireless access points (APs) plus Cisco's Wireless Network Controllers.

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    Progent offers high availability load balancing support that addresses system load balancing, load balanced program, LAN/WAN infrastructure routing, and content dispatching products including Cisco Content Engine. fault tolerant load balancing providers for which Progent can provide consulting services include Windows 2003 Server Network Load Balancing Manager, Citrix Metaframe and Presentation Server, Cisco CSS, Cisco Content Engine and Cisco CDN Software, and F5 Networks 3-DNS.

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    Progent's wireless site survey services help you to design, install and troubleshoot a Wi-Fi network customized for your facilities, offering you a WLAN that has the coverage, speed, density, security, and roaming ability your company needs.

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    NetDocuments (NetDocs) is a cloud-based document management system (DMS) designed specifically for the legal profession. Progent offers remote guidance from NetDocuments experts who can assist legal departments and law firms to design, configure, manage, tune, or troubleshoot a document management system (DMS) environment powered by NetDocuments.

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    Progent has 20 years of background helping small and mid-size businesses to design, implement, tune, manage, and debug computer networks that incorporate teleworkers.

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  • Top Ranked Web Reporting
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    If you want to update your corporate web site, build internal webs for purposes such as HR or employee training, establish a powerful web presence for a new venture, or write line-of-business, data-driven specialized web applications, Progent can provide skilled and proven web developers. Progent's experts can also help you build and manage a safe, robust server and communications network, including off-site and wireless connectivity, to run your web tools.

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    Progent's Juniper-certified network engineers can help you utilize Junos OS and the Junos platform of network management applications to configure, administer, and monitor Junos-powered devices; migrate to the Junos OS operating system from other Juniper software platforms such as ScreenOS; and upgrade your Juniper routers, switches, and gateways to the latest version of Junos OS.

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    Progent's UNIX platform consulting services offer small businesses and developers help with managing and supporting UNIX, Linux or Solaris systems that coexist with Microsoft-powered networks. Progent can give your organization access to UNIX experts, consulting professionals certified by Microsoft and Cisco, and security specialists with CISM certification. This broad range of expertise offers you a convenient single source to show you how to create and maintain a protected and robust mixed-platform network and communications infrastructure that allows UNIX and Microsoft coexistence by integrating Windows with popular variants of UNIX including Apple macOS and OS X, Sun Solaris, AIX, HP-UX, BSD, SCO UNIX and SGI/Irix or major Linux platforms including RedHat Linux, SuSE Linux, Debian-GNU and Mandrake.

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    Progent's Microsoft-certified Windows 11 experts offer a range of services to support Windows 11 including cloud solutions, mobile device management, telecommuter access, security and compliance, centralized provisioning, and Help Desk Call Center support.

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  • Urgent 2500 Wireless Controller Integration Support
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    Cisco's Catalyst wireless controllers streamline the management of Wi-Fi LANs by unifying the provisioning and management of wireless APs, tuning Wi-Fi performance by reducing the impact of RF congestion, improving Wi-Fi availability with rapid auto-failover, and strengthening security by detecting threats and analyzing traffic content according to user type and location. Progent's Wi-Fi consultants can help you to configure Cisco wireless LAN controllers to manage and monitor Wi-Fi networks of any size. Progent can help you to administer and troubleshoot your existing Cisco-based Wi-Fi environment or implement an efficient transition to Cisco's latest Wi-Fi controller solutions.

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  • Best UNIX Specialist
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    If your business computer system combines Sun Solaris technology with Windows, Progent can show you how to incorporate your computers into a unified network that allows all your OS platforms to coexist for easy administration, seamless information exchange, high reliability, superior throughput, and tight security. Progent's Solaris and Microsoft Windows coexistence assistance offerings include network architecture integration and service, consulting for Microsoft Windows services for UNIX (SFU), remote network monitoring and administration, remote technical support and troubleshooting, on-site technical support, and Contact Center outsourcing.

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  • Top Rated Stamford Crypto-Ransomware Settlement Expertise Stamford Connecticut 24-7 Stamford NotPetya Crypto-Ransomware Negotiation Support
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  • Offsite BDR Services Computer Consultants
    Offsite BDR Services Computer Consulting

    ProSight Data Protection Services ECHO from Progent offer small and medium-sized organizations an affordable and fully managed solution for secure backup/disaster recovery. Available at a low monthly cost, ProSight Data Protection Services automates and monitors your backup processes and allows fast recovery of vital data, applications and VMs that have become lost or corrupted as a result of hardware breakdowns, software glitches, natural disasters, human error, or malware attacks like ransomware. ProSight DPS can help you back up, retrieve and restore files, folders, applications, system images, plus Hyper-V and VMware images/. Important data can be backed up on the cloud, to a local storage device, or to both. Progent's disaster recovery consultants can deliver world-class expertise to set up ProSight Data Protection Services to to comply with regulatory requirements like HIPAA, FINRA, and PCI and, when needed, can help you to recover your business-critical data.

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  • Aironet 4800 Access Point Support and Integration
    After Hours CCDP Expert Certified Specialist Aironet 1500 Access Point

    Progent's certified wireless networking experts can help organizations of any size to plan, implement, administer and troubleshoot Cisco Aironet Wi-Fi AP solutions to achieve the throughput, coverage, capacity, scale, security compliance and ease of management required for seamless access between wireless and wired network infrastructure. Progent offers affordable remote and on-premises support for both end-of-life and new-generation 802.11ac Aironet wireless access points and Progent can assist you design and manage deployments of indoor and outdoor/industrial Aironet APs.

  • Windows Online Support Top Windows IT Consulting Bridgeport, CT, New Haven, CT, Hartford, CT, Stamford, CT, United States
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    Stealth intrusion checking is an important part of any overall network security plan. Progentís security professionals can perform extensive penetration checks without the knowledge of your organization's internal IT resources. Stealth penetration checking uncovers whether existing security monitoring tools such as intrusion incident warnings and event history monitoring are correctly set up and actively observed.

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  • Expert Microsoft Exchange Server
    Microsoft Outlook Outsourced IT Support

    Progent's Microsoft-certified experts have 20 years of background providing electronic messaging and unified email/telephony solutions for companies. Progent offers economical Microsoft Exchange Server support services to enhance email security and virus defense, achieve fault tolerant email, and implement remote and wireless email access. Progentís Microsoft Exchange consulting and support offerings can assist you in planning and deploying a Microsoft Exchange upgrade or a migration from a legacy SMPT system or outdated Microsoft Email product such as Exchange 5.5 to Exchange Server 2010.


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