If your business network is inConnecticutyou can depend on quick online help from a UNIX, Linux, Sun Solaris, Mac OS X or CCIE-certified expert to assist with critical problems involving your network. Progent maintains one of the most extensive groups of UNIX, Linux, Sun Solaris, Mac OS X and Cisco CCIE consulting experts accessible online of any nationwide service firm in the country. Rates are competitive, charges are by the minute, engagement is quick, and support is world class.
In case yourConnecticutnetwork is situated some distance from major urban areas such asBridgeport, New Haven, Hartford, or Stamford, help from UNIX, Linux, Solaris, or Apple Mac OS X or Cisco CCIE experts may be limited when you have a crisis. This could mean lost revenue for your business, angry clients, unproductive workers, and distracted executives. By utilizing Progent's remote support, you have access to a Certified professional ready to offer help whenever you require it to keep your computer network operating.
Since Progent bills for phone support by the minute, your company owes exclusively for services provided. Progent requires no startup charge. Some online support firms have large minimum time requirements or bill for each fifteen minutes or more. Progent's one-minute granularity and straightforward pricing model save you from unexpectedly large bills for speedy repairs.
If your Connecticut business requires technical assistance for UNIX, Linux, Solaris, Apple macOS and OS X or Cisco technology, visit Progent's phone-based help, phone 866-776-4368, or visit Contact Progent.
What Makes Progent's Remote Technical Support Services Special?
Progent's seasoned staff of remote consulting engineers has a wide array of in-depth information technology knowledge. This enables Progent's remote service specialists to deal successfully with the most challenging network trouble more quickly than is feasible with typical third-party service firms or with the internal IT staff usually available to small or mid-size companies. Progent has refined the technology and experience to fix problems economically in a wide variety of network environments that incorporate mixtures of UNIX/Linux, Sun Solaris, Apple macOS and OS X, Microsoft, and Cisco technologies. (Refer to Progent's client testimonials.)
Progent's UNIX, Linux, Solaris, Apple macOS and OS X, and CCIE support experts have qualified for major credentials including Sun SCNA and SCSA for Solaris, Red Hat Certified Engineer, Red Hat Certified Technician (RHCT), Apple ACSA, Apple Certified Support Professional, and Apple Certified Technical Coordinator. Progent's online service engineers also have a variety of key Cisco credentials including Cisco CCIE in Routing/Switching, Security, and Voice, plus Cisco Certified CCNP, Network Associate, Security Professional, CCVP, CCDA and CCDP.
To assist companies who maintain networks featuring a combination of UNIX, Linux, Solaris, Apple macOS and OS X, and Microsoft Windows technology, Progent's remote support team can provide the services of support specialists with important Microsoft certifications such as Microsoft Certified Systems Engineer, Desktop Support Technician, and Application Developer (MCAD). For delivering high-level security expertise, Progent offers phone-based support from engineers who hold the industry's top security certifications including Certified Information Security Manager Engineers, Certified Information Systems Security Professional (CISSP) experts, and Information System Security Architecture Professional (ISSAP) consultants. The range of Progent's technical knowledge coupled with Progent's group approach to fixing network difficulties streamlines trouble ticket escalation, if appropriate, to experts with sufficient competence to resolve unusually tough jobs. This accelerates resolutions of emergency network problems, prevents system disruption, and minimizes maintenance invoices.
For organizations throughout Connecticut, Progent allows immediate online access to a UNIX/Linux, Sun Solaris, Apple macOS or OS X specialist for critical expertise to fix information system problems that are hurting your business and are outside the comfort zone of your on-hand computer support group. Progent's UNIX/Linux, Sun Solaris, Apple macOS and OS X, and Cisco CCIE-Premier consultants can connect to your network by means of state-of-the-art remote troubleshooting technologies that allow them to provide rapid and efficient analysis and resolution of critical network problems.
Services Progent's Remote Consulting Experts Can Offer Your Connecticut Business
Progent's service specialists are qualified to offer advanced support for a comprehensive set of UNIX, Apple Mac, Cisco, and Microsoft Windows products and technologies including:
Get in Touch with a UNIX/Linux or Cisco Network Support Specialist Immediately
Online Expertise for UNIX, Linux, Sun Solaris, and Apple macOS and OS X Systems
Progent's UNIX/Linux, Solaris, and Apple macOS and OS X phone-based technical service staff can assist Connecticut companies with an extensive assortment of computer products and technologies such as network architecture, messaging solutions, security expertise for computer systems and company processes, Microsoft Windows coexistence with UNIX/Linux, Sun Solaris, or macOS and OS X platforms, VMware technologies for processor economization and centralized administration, and transitioning from out-of-date systems to modern solutions based on updated versions of UNIX, Linux, Solaris, Apple macOS and OS X, or MS Windows.
Progent's service professionals offer remote troubleshooting for systems powered by leading derivatives of the UNIX platform such as:
macOS and OS X,
IBM AIX Open UNIX,
SCO UNIX and
Silicon Graphics IRIX (SGI/IRIX) or mainstream Linux products such as
Cisco Network Infrastructure and Security Solutions
Progent is unmatched in the network support industry for offering immediate and economical communication with Cisco Certified Internetwork Experts (CCIEs). Cisco-certified CCIEs are high-level networking professionals who are awarded this rare credential only after strenuous testing administered by Cisco. In most cases CCIEs are hired by big enterprises or nationwide Internet service providers, and so their services are not easily available to smaller companies.
Progent is one of the only IT service firms that makes sure that CCIEs are available to assist small and mid-size organizations. In addition, Progent facilitates quick access to a Cisco CCIE via phone so you can benefit from timely support for critical network issues that are impacting your business but are beyond the experience of your ordinary IT maintenance resources. Progent's CCIE engineers can connect to your environment via secure remote troubleshooting technology in order to perform rapid and economical diagnosis and repair of critical network trouble. To learn more about Progent's support for Cisco infrastructure, see Cisco Technology Professional Services.
Microsoft Certified Partner for Phone-based Expertise for Windows
Progent's Microsoft-premier remote support professionals offer computer system troubleshooting and IT support for all Microsoft server products. Progent is a Microsoft Certified Partner and can provide your organization the assistance of support engineers who can assist you with a wide range of technology expertise such as
Microsoft Windows Server 2022 solution design and migration services, Microsoft Windows Server 2019 migration consulting,
Windows Server 2016 hybrid cloud integration,
Windows Server 2012 R2 migration,
MS Exchange 2019 deployment,
Microsoft Exchange 2016 Server planning and deployment, Exchange Server 2013 configuration,
SharePoint 2019 planning and deployment,
SharePoint Server 2016 migration and hybrid deployment expertise,
Microsoft Teams planning and integration,
Microsoft Skype for Business Server integration support and Lync 2010 migration, Forefront Threat Management Gateway 2010 management and ISA Server 2006 migration, MS SQL Server 2019 planning and deployment consulting, MS SQL Server 2017 expertise,
SQL Server 2016 migration and development, and SQL Server 2014 support,
System Center 2016 Operations Manager hybrid cloud infrastructure monitoring,
System Center 2012 Operations Manager (SCOM 2012) monitoring and reporting,
Project Server training,
SBS Server 2011 consulting, and
Windows Essentials migration and cloud integration.
Premier Network Security Consultants
Progent provides you access to certified CISM, CISA and CISSP security engineers who can deliver a range of system protection services that can strengthen the defenses of your UNIX, Linux, Sun Solaris, or macOS and OS X network against assaults or assist you to recuperate promptly from an attack. Security solutions offered by Progent include: comprehensive security audits using utilities such as GFI LANguard, NMAP Port Scanner, and products from Metasploit and Nikto; rapid recovery from malicious attacks; configuring firewalls; designing secure architectures for remote and mobile connectivity; protecting your email system from spam and DHA attacks; and implementing round-the-clock network monitoring. To find out more about Progent's security services for small and midsize companies, refer to Progent's Consulting Services for Network Security.
Business Applications Support: Online Classes, Development, Integration
Progent's Mac technology consultants can promote the creative aspect of Mac environments by providing consulting services and education in imaging, sound, and video. Progent's consultants offer expertise in a range of Mac applications including Adobe Photoshop, Illustrator, InDesign, QuarkXPress, Apple Logic, MOTU Digital Performer, Digidesign Pro Tools, Final Cut Pro, Apple Motion, and After Effects. Progent can also assist you with special jobs such as capturing or digitizing audio or video or configuring an audio/video post-production studio.
Progent's Application Experts Team offers in-depth engineering expertise and training in special application fields such as ERP, Manufacturing Requirements Planning, custom financial systems, and Customer Relationship Management. Progent also offers expertise, custom programming, and education for familiar Microsoft business applications such as CRM, Microsoft Project, Microsoft Word, and Office Excel. For more concerning Progent's consulting, programming, and training services for UNIX/Linux, Solaris, Apple macOS and OS X, or Microsoft applications, refer to Progent's Applications Experts Team.
Help Desk Call Center Outsourcing Alternatives
Progent offers several support programs for Call Center assistance that include UNIX, Linux, Solaris, macOS and OS X, Cisco and Microsoft Call Center Outsourcing Support Services, Virtual Helpdesk Support Services, and Help Desk Consulting and Staffing.
Progent is a Microsoft Partner and has a large team of Cisco-certified network experts. Progent's Help Desk Call Center team of seasoned UNIX, Linux, Solaris, macOS and OS X, Cisco and Microsoft professionals are ready to give your clients easy access to a large support team with extensive experience delivering phone support and online troubleshooting for small and medium-size business networks. Progent's concentration is on earning the Help Desk a respected reputation as a key contributor to business performance, and Progent's aim is to resolve and not merely record problems. For additional information concerning Progent's Help Desk outsourcing, visit Progent's Help Desk Support.
Progent's Online Support Tools
Progent has deployed a set of customized tools, evolved over many years of field experience, focused on allowing the highest standard of service for delivering remote engineering support and repair for small and midsize company information networks. Progent offers safe Virtual Private Network support for gateways from a variety of popular sources such as Microsoft, Cisco, Netscreen and Checkpoint. Protected VPN online connectivity permits the engineers of Progent's remote service group to link to your system without compromising corporate security.
Progent's highly evolved customer support database software keeps comprehensive histories for all support delivered to Progent's clients. Each authorized Progent staff engineer has the benefit of the history of support delivered to each client by any team engineer. This database of issues and solutions is structured as a conveniently searchable internal database that enables Progent's online support experts to communicate their experiences company-wide to make sure that the efficiency of Progent's technical support improves daily. Progent's partnerships with key industry leaders including Cisco and Microsoft make available additional extensive technical support knowledge bases and to vendors' internal engineering personnel that allow Progent's online service experts to come up with the best solutions promptly.
To learn how you can ask a UNIX/Linux consultant or a Cisco CCIE for urgent remote professional help in Connecticut, phone 1-800-993-9400 or go to Expert Remote Network Support.