If your business computer network is in the state of Connecticut you now have fast remote access to a UNIX, Linux, Solaris, Apple Mac OS X or Cisco CCIE consultant to resolve critical issues affecting your network. Progent maintains one of the most extensive teams of UNIX, Linux, Solaris, Apple Mac OS X and CCIE-certified support professionals available remotely of any independent service firm in the United States. The cost is competitive, billing is per minute, engagement is fast, and support is unbeatable.
In case your Connecticut business is far from more populated urban areas like Bridgeport, New Haven, Hartford, or Stamford, contact with UNIX or Cisco CCIE experts could be problematic when there's an emergency. This could mean a loss of income for your company, upset clients, idle workers, and distracted management. By contacting Progent's remote support, you have access to a Premier consultant ready to provide help whenever you require it to get your computer network operating.
Because Progent bills for telephone-based service on a per-minute basis, your company owes just for support provided. Progent imposes no service activation charge. Some online consulting companies have large minimum time requirements or bill for each quarter hour or longer. Progent's one-minute granularity and simple pricing model avoid unexpectedly large tabs for speedy solutions.
If your Connecticut business requires remote assistance for UNIX/Linux, Sun Solaris, Apple macOS and OS X or Cisco technology, go to Progent's online help, phone 866-776-4368, or go to Contact Progent.
Why is Progent's Online Support Services Unique?
Progent's experienced team of online support professionals possesses a wide range of world-class information technology knowledge. This allows Progent's online service specialists to resolve the most challenging network trouble faster than is possible with typical independent service organizations or with the in-house support staff usually found in small or mid-size businesses. Progent has developed the technology and skills to repair technical issues efficiently in a wide variety of computer environments that incorporate mixtures of UNIX, Linux, Sun Solaris, Apple macOS and OS X, Microsoft Windows, and Cisco products. (See Progent's customer testimonials.)
Progent's UNIX/Linux, Solaris, macOS and OS X, and CISCO CCIE engineers have qualified for professional credentials such as Certified Network Administrator for Solaris, Red Hat Certified Engineer (RHCE), Red Hat Certified Technician, Apple ACSA, Support Professional (ACSP), and Apple Certified Technical Coordinator. Progent's online support experts also have a variety of key Cisco credentials such as Cisco Certified Internet Expert in Routing and Switching and Voice, plus Cisco Certified Network Professional (CCNP), CCNA, Security Professional (CCSP), CCVP, and Design Associate.
In order to assist companies who operate environments incorporating a mix of UNIX, Linux, Solaris, Apple macOS and OS X, and Microsoft technology, Progent's remote support team offers the services of consultants have earned important Microsoft credentials including Microsoft Certified Systems Engineer, Desktop Support Technician, and Application Developer (MCAD). To provide advanced security consulting, Progent offers online support from engineers who have been awarded major security certifications including Certified Information Security Manager (CISM) consultants, CISSP specialists, and ISSAP consultants. The range of Progent's technical knowledge coupled with Progent's group approach to repairing network problems streamlines trouble ticket escalation, if appropriate, to experts with sufficient background to deal with particularly intractable support calls. This speeds up resolutions of urgent network problems, prevents network disruption, and reduces maintenance invoices.
For organizations throughout Connecticut, Progent offers fast remote contact with a UNIX/Linux, Sun Solaris, macOS or OS X consultant for critical expertise to fix technical problems that are affecting business productivity and are outside the skill set of your on-hand network maintenance organization. Progent's UNIX, Linux, Solaris, macOS and OS X, and Cisco CCIE-Certified consultants can analyze your system using advanced remote support utilities that allow them to perform quick and affordable diagnosis and remediation of critical IT problems.
Troubleshooting Services Progent's Online Consulting Experts Can Provide Your Connecticut Company
Progent service specialists are qualified to provide expert assistance for an extensive set of UNIX/Linux, Apple, Cisco, and Windows products and technologies including:
Contact a UNIX/Linux or Cisco Technical Support Specialist Immediately
Online Support Services for UNIX, Linux, Sun Solaris, and Apple macOS and OS X Environments
Progent's UNIX, Linux, Solaris, and macOS and OS X remote computer support team can help Connecticut companies to maintain a broad array of computer products and technologies that include system infrastructure, messaging solutions, security consulting for networks and business processes, Windows integration with UNIX, Linux, Sun Solaris, or macOS and OS X platforms, virtual server technologies for processor consolidation and centralized administration, and moving from out-of-date systems to current environments powered by updated versions of UNIX, Linux, Sun Solaris, macOS and OS X, or Windows.
Progent's service experts offer remote technical help for systems based on popular variants of the UNIX platform including:
Apple macOS and OS X,
Berkeley UNIX (BSD),
SCO UNIX and
Silicon Graphics IRIX or familiar Linux products including
Debian GNU/Linux and
Cisco Network Architecture and Security Products
Progent leads the network support industry for providing fast and economical access to Cisco Certified Internetwork Experts (CCIEs). CCIEs are sought-after network professionals who qualify for this rare certification only after strenuous examinations supervised by Cisco. Usually Cisco CCIEs are employed by large enterprises or national ISPs, and so their skills are not readily available to small and midsize businesses.
Progent is one of the rare network support firms that ensures that CCIEs are accessible to help small and mid-size organizations. Also, Progent facilitates quick access to a CCIE via phone so your company can receive timely help for critical network problems that are hurting your productivity but are not within the comfort zone of your usual network support personnel. Progent's CCIE consultants can connect to your environment by means of secure remote troubleshooting tools to perform rapid and affordable diagnosis and repair of urgent system anomalies. To learn additional information concerning Progent's expertise in Cisco infrastructure, see Cisco Network Consulting Services.
Microsoft Partner for Online Technical Support for MS Windows
Progent's Microsoft-premier online support engineers offer computer system troubleshooting and consulting assistance for the complete line of Microsoft server products. Progent is a Microsoft Certified Partner and can provide your company the assistance of consulting engineers who can assist you with a broad variety of technology practice areas including
Windows Server 2019 migration consulting,
Windows Server 2016 hybrid cloud integration,
Windows Server 2012 R2 consulting,
Windows Server 2008 support,
Microsoft Exchange 2019 deployment,
MS Exchange 2016 migration, Exchange 2013 integration,
Microsoft Exchange 2010 monitoring and support,
SharePoint 2016 migration and hybrid integration expertise,
SharePoint 2019 planning and deployment,
Skype for Business Server integration consulting and Microsoft Lync migration, Forefront Threat Management Gateway management and ISA Server 2006 maintenance, Microsoft SQL Server 2019 integration expertise, Microsoft SQL Server 2017 consulting,
Microsoft SQL Server 2016 migration and programming, and SQL Server 2014 support,
System Center 2016 Operations Manager hybrid cloud infrastructure monitoring,
System Center 2012 Operations Manager monitoring and reporting,
Project Server and Server Online training,
Small Business Server 2011 consulting, and
Windows 2012 R2 Essentials migration and cloud integration.
Certified System Security Specialists
Progent offers you access to certified CISM, CISA and CISSP security consultants who offer a range of security solutions to strengthen the resistance of your UNIX, Linux, Sun Solaris, or macOS and OS X network against internal or external threats or help you to recover rapidly from a breach. Security solutions provided Progent include: in depth security evaluation utilizing tools such as GFI LANguard Network Security Scanner, AMAP Application Scanner, and products from Metasploit and Netcat; fast recovery from virus and worm assaults; configuring firewalls; planning safe architectures for off-site and mobile connectivity; protecting your messaging infrastructure against spam and DHA attacks; and setting up round-the-clock proactive monitoring. For more information about Progent's security expertise for small and midsize companies, visit Progent's Consulting Support for Network Security.
Applications Support: Online Classes, Development, Integration
Progent's Mac technology experts can promote the creative aspect of Mac environments by offering consulting services and education in graphics, audio, and video. Progent's consultants can provide expertise in a variety of Apple Mac programs such as Adobe Photoshop, Illustrator, Adobe InDesign, QuarkXPress, Apple Logic, MOTU Digital Performer, Digidesign Pro Tools, Apple Final Cut Pro, Apple Motion, and After Effects. Progent can also help you with special projects such as capturing or digitizing audio or video or configuring an audio/video production studio.
Progent's Application Experts Team can supply in-depth engineering support and education in special application areas including ERP, MRP, custom financial systems, and Customer Relationship Management. Progent also can provide expertise, custom programming, and education for Microsoft applications such as CRM, Project, Word, and Office Excel. To read more concerning Progent's consulting, customization, and training offerings for UNIX, Linux, Sun Solaris, macOS and OS X, or Microsoft applications, go to Progent's Business Application Experts Group.
Help Desk Support and Outsourcing Alternatives
Progent provides three service offerings for Call Center assistance that include UNIX/Linux, Sun Solaris, macOS and OS X, Cisco and Microsoft Call Center Outsourcing Support Services, Virtual Helpdesk Support Services, and Helpdesk Operations Consulting and Staffing Services.
Progent's Call Center Outsourcing Services are designed mainly for companies who require the timely accessibility of a professional Call Center but who have limited funds and internal support bandwidth. Progentís Virtual Help Desk is a seamless supplement to your existing Call Center staff. Progent can act as a primary Help Desk for your organization, represent an escalation alternative for tough network issues, or be ready in overflow instances when your ordinary resources are swamped. Progent's Call Center Consulting Services can assist you in building an efficient new Help Desk Call Center or enhancing your current one, evaluating or programming Help Desk Call Center software products to meet the particular needs of your company, or adding temporary staff to work remotely in conjunction with your internal Help Desk resources to handle high-demand scenarios such as system upgrades.
Progent is a Microsoft-Certified Partner and maintains a large team of Cisco-authorized networking specialists. Progent's Help Desk staff of experienced UNIX/Linux, Solaris, Apple macOS and OS X, Cisco and Microsoft professionals are ready to provide your clients easy contact with a large support resource with extensive background delivering telephone-based help and online troubleshooting for small and midsize business information systems. Progent's focus is on earning the Help Desk a positive recognition as a key contributor to business success, and Progent's target is to resolve rather than just report problems. For more information on Progent's Help Desk support, go to Progent's Call Center Services.
Progent's Online Service Technologies
Progent has developed a set of customized technologies, refined over more than a decade of field experience, dedicated to enabling the highest standard of service for providing online technical help and troubleshooting for small and midsize company information networks. Progent provides safe Virtual Private Network support for VPN gateways from multiple popular companies such as Microsoft, Cisco, Sonicwall and Checkpoint. Secure VPN remote connectivity enables the experts of Progent's remote service group to interface to your environment without compromising network security.
Progent's powerful customer support database system keeps comprehensive documentation of all service provided to Progent's customers. Every authorized Progent staff consultant has access to the specifics of support provided to every customer by any staff member. This database of issues and resolutions is structured as an easily searchable proprietary knowledge base that permits Progent's remote technical professionals to communicate their knowledge with the whole team to ensure that the value of Progent's support grows over time. Progent's certifications with major industry leaders including Cisco and Microsoft permit access to additional extensive technical support knowledge bases as well as to manufacturers' internal technical staff that allow Progent's remote consulting specialists to arrive at the optimal resolutions quickly.
To see how you can ask a UNIX/Linux engineer or a Certified CCIE for emergency online professional help in Connecticut, call 1-800-993-9400 or go to Expert Online Computer Support.