If your company computer network is in the state ofConnecticutyou can depend on fast online contact with a UNIX, Linux, Sun Solaris, Mac OS X or Cisco CCIE professional to help with emergency problems affecting your IT network. Progent retains one of the most extensive teams of UNIX and CCIE-certified support professionals available by phone of any nationwide service firm in the U.S. The cost is affordable, billing is by the minute, sign-up is quick, and support is world class.
If yourConnecticutsmall business is situated far from major urban areas likeBridgeport, New Haven, Hartford, or Stamford, support from UNIX, Linux, Sun Solaris, or Mac OS X or Cisco CCIE experts could be limited when you have a network crash. This can cause a loss of productivity for your business, upset customers, unproductive workers, and distracted executives. By contacting Progent's remote support, you have access to a Premier consultant who can deliver help when you require it to keep your network operating.
Because Progent charges for telephone-based help on a per-minute basis, your company is invoiced exclusively for support delivered. Progent requires no startup charge. Many online support firms have large minimum fees or charge for each quarter hour or longer. Progent's fine granularity and simple pricing policy do away with big bills for fast repairs.
If your Connecticut company needs technical support for UNIX/Linux, Solaris, Apple macOS and OS X or Cisco technology, visit Progent's phone-based support, phone 866-776-4368, or go to Contact Progent.
Why is Progent's Remote Support Services Unique?
Progent's experienced team of remote consulting professionals has a broad range of in-depth computer skills. This enables Progent's remote service experts to resolve the most complex network trouble faster than is possible with ordinary third-party service firms or with the in-house support staff commonly available to smaller companies. Progent has refined the tools and skills to repair technical issues economically in many different computer configurations that incorporate combinations of UNIX, Linux, Sun Solaris, Apple macOS and OS X, Microsoft, and Cisco technologies. (Refer to Progent's client testimonials.)
Progent's UNIX, Linux, Sun Solaris, Apple macOS and OS X, and CISCO CCIE support experts have been awarded major certifications including Certified Network Administrator for Solaris, Red Hat Certified Engineer (RHCE), Red Hat Certified Technician, Apple ACSA, Support Professional (ACSP), and Apple Certified Technical Coordinator. Progent's online support engineers also have a number of high-level Cisco credentials which include Cisco Certified Internet Expert in Routing/Switching, Security, and Voice, plus Cisco Certified Network Professional, Network Associate, Security Professional (CCSP), CCVP, CCDA and CCDP.
To help businesses who run networks incorporating a mix of UNIX/Linux, macOS and OS X, and Microsoft Windows operating systems, Progent's remote service group can provide the assistance of support specialists have earned important Microsoft credentials including Microsoft Certified Systems Engineer (MSCE), Desktop Support Technician, and Solution Developer (MCSD). To provide high-level security expertise, Progent offers remote support from professionals who have qualified for the industry's top security certifications such as CISM consultants, CISSP experts, and Information System Security Architecture Professional (ISSAP) consultants. The scope of Progent's technical knowledge combined with Progent's cooperative approach to repairing network problems allows trouble ticket escalation, if needed, to experts with relevant background to resolve unusually intractable problems. This accelerates remediation of emergency problems, prevents system disruption, and minimizes maintenance invoices.
For organizations in the state of Connecticut, Progent allows immediate remote contact with a UNIX/Linux, Solaris, Apple macOS or OS X consultant for critical expertise to troubleshoot computer issues that are impacting business productivity but are not within the scope of your ordinary network support resources. Progent's UNIX/Linux, Solaris, macOS and OS X, and Cisco CCIE-Certified service team can interface with your computer environment by means of the latest remote troubleshooting technologies in order to perform fast and efficient analysis and resolution of critical IT issues.
Services Progent's Remote Consulting Specialists Can Offer Your Connecticut Business
Progent online professionals can offer advanced assistance for a comprehensive array of UNIX/Linux, Apple, Cisco, and Microsoft Windows technologies such as:
Get in Touch with a UNIX, Linux, Solaris, Mac OS X or Cisco Technical Assistance Specialist Now
Remote Support Services for UNIX/Linux, Sun Solaris, and Apple macOS and OS X Systems
Progent's UNIX/Linux, Solaris, and macOS and OS X remote network support team can help Connecticut small businesses to maintain a large assortment of information products and technologies that include network architecture, email solutions, security expertise for computer systems and business processes, Microsoft Windows integration with UNIX/Linux, Solaris, or macOS and OS X systems, VMware products for server economization and centralized management, and migration from dated systems to current environments powered by newer versions of UNIX/Linux, Solaris, macOS and OS X, or MS Windows.
Progent's support professionals can provide online technical help for systems based on major versions of the UNIX OS including:
macOS and OS X,
IBM AIX Operating System,
HP-UX (Hewlett Packard UNIX),
Berkeley UNIX (BSD),
Silicon Graphics IRIX or common Linux platforms such as
Cisco Network Architecture and Security Technology
Progent leads the network support industry for providing fast and affordable communication with Cisco CCIEs. Cisco-certified CCIEs are elite networking consultants who earn this prestigious certification only after thorough testing administered by Cisco. Usually Cisco CCIEs work for large corporations or nationwide Internet service providers, and consequently their services are not easily available to the general public.
CCIE Premier engineers from Progent can assist your business to plan, setup, and maintain an integrated information system that can streamline business processes, lower costs, and speed the path to productivity. By providing Cisco broadband routers expertise with Catalyst switches consulting services and Cisco wireless products integration assistance, Progent can dramatically enhance the business value of your connectivity environment in Connecticut. To find out more information concerning Progent's services for Cisco network appliances, see Cisco Technology Engineering Expertise.
Microsoft Partner for Online Expertise for Windows
Progent's Microsoft-expert remote service engineers offer computer system problem solving and consulting assistance for the complete line of Microsoft server products. Progent is a Microsoft Certified Partner and can provide your company the assistance of consulting engineers who can help your company with a broad range of technology expertise including
Windows Server 2019 migration consulting,
Windows Server 2016 hybrid cloud integration,
Windows Server 2012 R2 migration,
Microsoft Exchange 2019 integration,
Microsoft Exchange Server 2016 migration, Microsoft Exchange Server 2013 configuration,
SharePoint 2019 design and deployment,
SharePoint 2016 migration and hybrid deployment expertise,
Microsoft Teams integration,
Microsoft Skype for Business Server configuration consulting and Lync maintenance, Forefront Threat Management Gateway administration and ISA Server migration, MS SQL Server 2019 integration expertise, MS SQL Server 2017 consulting,
SQL Server 2016 migration and development, and Microsoft SQL Server 2014 consulting,
System Center 2016 Operations Manager hybrid cloud monitoring and analytics,
System Center 2012 Operations Manager (SCOM 2012) monitoring and reporting,
Project Server planning,
Small Business Server consulting, and
Windows 2012 R2 Essentials cloud integration.
Premier Network Security Experts
Progent provides you access to accredited CISM, CISA and CISSP security professionals who offer a range of security solutions that can bolster the defenses of your UNIX/Linux, Solaris, or macOS and OS X network against attacks or help you to recuperate rapidly from a breach. Security services available from Progent include: comprehensive security audits utilizing utilities such as GFI LANguard NSS, AMAP Application Scanner, and software from Solar Winds and Netcat; fast recuperation from virus and worm assaults; setting up firewalls; designing secure architectures for remote and mobile access; protecting your email infrastructure against viruses, spam and directory harvest attacks; and offering continual proactive monitoring. For more on Progent's security support for small and medium-size companies, visit Progent's Consulting Services for Network Security.
Applications Services: Webinar Training, Customization, Troubleshooting
Progent's Apple Mac technology consultants can promote the creative aspect of Macintosh environments by providing help services and education in imaging, audio, and motion video. Progent's support professionals offer expertise in a range of Mac applications including Adobe Photoshop, Adobe Illustrator, InDesign, QuarkXPress, Apple Logic, MOTU Digital Performer, Digidesign Pro Tools, Final Cut Pro, Apple Motion, and Adobe After Effects. Progent can also help you with special projects such as capturing or digitizing audio or video or configuring an audio/video post-production facility.
Progent's Application Experts Group offers in-depth engineering expertise and training in specific application areas such as ERP, Manufacturing Requirements Planning, custom financial systems, and Customer Relationship Management. Progent also offers consulting, custom programming, and training for familiar Microsoft applications such as Microsoft CRM, Project, MS Word, and Microsoft Excel. To find out more information on Progent's expertise, custom programming, and training services for UNIX, Linux, Solaris, macOS and OS X, or Microsoft applications, refer to Progent's Business Application Experts Services.
Help Desk Outsourcing Options
Progent provides a selection of support programs for Help Desk Call Center services including UNIX, Linux, Solaris, macOS and OS X, Cisco and Microsoft Help Desk Outsourcing Support Services, Virtual Helpdesk Services, and Helpdesk Consulting and Staffing Services.
Progent is a Microsoft-Certified Partner and has a large team of Cisco-certified network specialists. Progent's Call Center team of seasoned UNIX/Linux, Sun Solaris, macOS and OS X, Cisco and Microsoft experts are available to provide your customers fast communication with a large technical support team with extensive experience in telephone-based help and remote access repair service for small and midsize business information systems. Progent's focus is on earning the Call Center a positive reputation as a solid driver of company success, and Progent's goal is to resolve and not simply document problems. To learn more information about Progent's Help Desk support and outsourcing, refer to Progent's Help Desk Call Center Support.
Progent's Online Technical Support Tools
Progent has developed a collection of optimized technologies, refined during many years of use, dedicated to enabling the highest quality of service for delivering online engineering support and repair for small and medium-size business IT networks. Progent offers secure Virtual Private Network support for VPN gateways from multiple popular companies such as Microsoft, Cisco, Netscreen and Watchguard. Secure VPN offsite access permits the engineers of Progent's remote service group to interface to your environment remotely without violating corporate security.
Progent's highly evolved customer support database software keeps extensive records of all service provided to Progent's clients. Every authorized Progent staff consultant has access to the history of support provided to each client by any team member. This database of problems and fixes is structured as a conveniently retrievable proprietary database that permits Progent's online technical engineers to share their knowledge with the whole team to ensure that the quality of Progent's technical support grows over time. Progent's partnerships with major vendors such as Cisco and Microsoft permit access to additional extensive technical support databases and to vendors' in-house support personnel that enable Progent's online consulting specialists to come up with the optimal resolutions quickly.
To see how you can ask a UNIX, Linux, Sun Solaris, Apple macOS or OS X consultant or a Certified CCIE for emergency online professional help in Connecticut, call 1-800-993-9400 or go to Expert Remote Computer Help.