If your business IT network is in the state of Connecticut you can now get fast phone-based access to a UNIX, Linux, Solaris, Apple Mac OS X or Cisco CCIE expert to help with critical issues involving your IT network. Progent offers the services of among the largest teams of UNIX, Linux, Solaris, Apple Mac OS X and CCIE-certified consulting experts available by phone of any nationwide service firm in the U.S. The cost is competitive, billing is per minute, sign-up is quick, and support is world class.
If your Connecticut organization is situated far from larger metropolitan neighborhoods like Bridgeport, New Haven, Hartford, or Stamford, contact with UNIX or Cisco CCIE experts is often limited when you have an urgent situation. This can cause a loss of productivity for your business, angry clients, idle employees, and distracted executives. By contacting Progent's online services, you can get in touch with a Certified professional who can offer assistance when you require it to keep your system running.
Because Progent charges for telephone-based service on a per-minute basis, your business owes exclusively for technical help delivered. Progent asks for no service activation charge. Some remote service firms apply substantial minimum fees or bill for each quarter hour or longer. Progent's small granularity and straightforward billing policy eliminate unexpectedly large bills for fast fixes.
If your Connecticut business needs online assistance for UNIX/Linux, Sun Solaris, macOS and OS X or Cisco technology, go to Progent's online help, phone 866-776-4368, or refer to Contact Progent.
Why is Progent's Remote Technical Support Services Special?
Progent's seasoned team of online support engineers offers a broad array of world-class information technology skills. This enables Progent's online technical support experts to resolve the most complex network trouble more quickly than is possible with typical third-party support firms or with the in-house support staff usually available to smaller businesses. Progent has developed the tools and experience to repair technical issues efficiently in a wide variety of network environments that incorporate combinations of UNIX, Linux, Solaris, macOS and OS X, Microsoft Windows, and Cisco technologies. (Refer to Progent's customer testimonials.)
Progent's UNIX/Linux, Sun Solaris, macOS and OS X, and CCIE service specialists have qualified for major credentials including Sun Certified Network Administrator, Red Hat Certified Engineer, Red Hat RHCT, Apple ACSA, Support Professional (ACSP), and Technical Coordinator (ACTC). Progent's online service experts also have a number of high-level Cisco credentials which include Cisco Certified Internet Expert (CCIE) in Routing/Switching and Security, plus Cisco Certified Network Professional (CCNP), CCNA, Security Professional, Voice Professional (CCVP), and Design Associate.
In order to help companies who maintain networks featuring a mix of UNIX/Linux, macOS and OS X, and Microsoft operating systems, Progent's online support group offers the expertise of consultants have earned important Microsoft certifications including Microsoft Certified Systems Engineer (MSCE), Desktop Support Technician (MCDST), and Solution Developer (MCSD). For delivering high-level security expertise, Progent provides phone-based contact with engineers who have earned major security certifications including CISM Engineers, Certified Information Systems Security Professional (CISSP) experts, and Information System Security Architecture Professional (ISSAP) consultants. The scope of Progent's technical knowledge combined with Progent's team-oriented approach to fixing technical difficulties allows trouble ticket escalation, if needed, to specialists with sufficient competence to deal with unusually intractable jobs. This accelerates resolutions of emergency network problems, avoids system disruption, and reduces maintenance invoices.
For companies in the state of Connecticut, Progent allows immediate online access to a UNIX/Linux, Solaris, Apple macOS or OS X consultant for urgent assistance to repair technical issues that are damaging productivity and are beyond the comfort zone of your local IT service group. Progent's UNIX/Linux, Sun Solaris, macOS and OS X, and CCIE-Certified engineers can interface with your computer environment with state-of-the-art remote troubleshooting utilities in order to deliver rapid and affordable evaluation and remediation of serious IT issues.
Services Progent's Phone-based Consulting Specialists Can Provide Your Connecticut Company
Progent's service specialists are qualified to provide expert help for an extensive set of UNIX, Apple OS X, Cisco, and Microsoft solutions such as:
Get in Touch with a UNIX, Linux, Sun Solaris, Apple Mac or Cisco Technical Support Expert Immediately
Remote Expertise for UNIX, Linux, Sun Solaris, and Apple macOS and OS X Systems
Progent's UNIX, Linux, Solaris, and Apple macOS and OS X remote network service staff can assist Connecticut companies with a comprehensive assortment of IT products and technologies including system infrastructure, messaging solutions, security consulting for networks and company operations, Windows integration with UNIX/Linux, Solaris, or macOS and OS X platforms, virtual server options for server economization and centralized management, and moving from older systems to modern solutions based on newer versions of UNIX, Linux, Solaris, Apple macOS and OS X, or Microsoft Windows.
Progent's support professionals offer remote troubleshooting for computers based on popular derivatives of the UNIX platform including:
macOS and OS X,
IBM AIX Open UNIX,
HP-UX (Hewlett Packard UNIX),
Berkeley UNIX (BSD),
SCO UNIX and
Silicon Graphics IRIX (SGI/IRIX) or common Linux packages such as
Debian GNU/Linux and
Cisco Network Architecture and Security Technology
Progent is unmatched in the IT consulting arena for offering fast and affordable access to Cisco Certified Internetwork Experts (CCIEs). CCIEs are elite network consultants who qualify for this advanced certification only after strenuous examinations supervised by Cisco. Usually Cisco CCIEs work for large corporations or national Internet service providers, and as a result their skills are not readily available to the general public.
CCIE and CCNP Premier experts from Progent can assist you to plan, configure, and support an integrated network infrastructure that can simplify operations, cut expenses, and accelerate time to productivity. By combining Cisco routers experience with Cisco Catalyst switches consulting services and Cisco Aironet wireless technology integration assistance, Progent can significantly enhance the business value of your information network in Connecticut. To learn additional information concerning Progent's support for Cisco infrastructure, refer to Cisco Network Consulting Expertise.
Microsoft Partner for Phone-based Technical Support for Windows
Progent's Microsoft-expert remote support professionals offer network problem solving and IT help for all Microsoft server products. Progent is a Microsoft Certified Partner and can provide your organization the expertise of support engineers who can assist you with a wide range of technology expertise such as
Windows Server 2019 migration consulting,
Windows Server 2016 hybrid cloud integration,
Windows Server 2012 R2 migration,
Windows Server 2008 R2 support,
MS Exchange 2016 Server migration, Exchange 2013 configuration,
Exchange 2010 management,
SharePoint 2016 migration consulting services,
SharePoint Server 2019 design and deployment,
Skype for Business integration support and Lync Server maintenance, Forefront Threat Management Gateway 2010 management and ISA Server migration, MS SQL Server 2017 consulting,
SQL Server 2016 migration and development, and Microsoft SQL Server 2014 support,
System Center 2016 Operations Manager hybrid cloud infrastructure monitoring and analytics,
System Center 2012 Operations Manager (SCOM 2012) monitoring and reporting,
Project Server planning,
SBS Server support, and
Windows 2012 R2 Essentials migration and cloud integration.
Premier Network Security Professionals
Progent offers you access to expert CISM and ISSAP security professionals who can deliver a range of system protection solutions that can strengthen the immunity of your UNIX/Linux, Solaris, or macOS and OS X network against attacks or help your business to recuperate promptly from an assault. Security solutions provided Progent include: in depth security evaluation using technologies such as GFI LANguard, NMAP Port Scanner, and products from Metasploit and Netcat; fast recuperation from virus and worm attacks; setting up firewalls; establishing safe architectures for remote and mobile connectivity; protecting your email infrastructure from spam and directory harvest attacks; and offering continual network monitoring. For more concerning Progent's security support for small and midsize businesses, visit Progent's Consulting Expertise for System Security.
Applications Support: Webinar Training, Programming, Integration
Progent's Mac technology experts can promote the creative facets of Mac environments by offering help services and training in graphics, audio, and motion video. Progent's consultants offer expertise in a variety of Mac applications including Photoshop, Adobe Illustrator, Adobe InDesign, QuarkXPress, Apple Logic, MOTU Digital Performer, Digidesign Pro Tools, Apple Final Cut Pro, Apple Motion, and Adobe After Effects. Progent can also assist you with special projects such as capturing or digitizing audio or video or configuring an audio/video production facility.
Progent's Application Experts Team can supply professional consulting support and training in specific application areas such as ERP, Manufacturing Requirements Planning, accounting system customization, and Customer Relationship Management. Progent also offers expertise, custom programming, and training for familiar Microsoft business applications including CRM, Office Project, MS Office Word, and MS Office Excel. To read additional information concerning Progent's consulting, custom programming, and training offerings for UNIX, Linux, Sun Solaris, macOS and OS X, or Microsoft applications, go to Progent's Business Application Experts Services.
Help Desk Call Center Support and Outsourcing Alternatives
Progent offers several service offerings for Help Desk assistance that include UNIX, Linux, Sun Solaris, macOS and OS X, Cisco and Microsoft Help Desk Call Center Outsourcing Services, Virtual Help Desk Services, and Help Desk Process Consulting and Staffing Services.
Progent's Help Desk Call Center Outsourcing Services are designed mainly for companies who require the timely accessibility of a professional Help Desk but who have relatively small funds and IT management bandwidth. Progentís Virtual Help Desk is a transparent supplement to your existing Helpdesk team. Progent can act as a primary Help Desk for your organization, represent an escalation resource for the most challenging technical problems, or be available in those situations when your other service providers are swamped. Progent's Call Center Consulting Services can aid you in establishing an effective new Help Desk Call Center or enhancing your existing one, evaluating or programming Help Desk software products to meet the particular needs of your business, or providing temporary personnel to operate online with your internal Help Desk Call Center group to handle high-demand scenarios such as system upgrades. To read more information about Progent's Help Desk support, go to Progent's Call Center Support.
Progent's Remote Service Tools
Progent has deployed an arsenal of optimized tools, evolved during years of field experience, dedicated to promoting the highest standard of efficiency for delivering online technical help and troubleshooting for small and midsize company IT networks. Progent provides secure Virtual Private Network support for VPN gateways from multiple popular vendors such as Microsoft, Cisco, Netscreen and Watchguard. Secure VPN remote access allows the consultants of Progent's Technical Response Center to connect to your network remotely without compromising network security.
Progent's powerful customer support reporting system keeps comprehensive records of all support delivered to Progent's clients. Every authorized Progent staff engineer has access to the history of services delivered to every customer by any team member. This archive of trouble tickets and solutions is structured as a readily retrievable internal knowledge base that enables Progent's online technical experts to share their experiences with the whole team to make sure that the quality of Progent's support services grows daily. Progent's certifications with major industry leaders such as Cisco and Microsoft permit access to other extensive support knowledge bases and to vendors' internal technical staff that enable Progent's remote service specialists to arrive at the best resolutions quickly.
To learn how to contact a UNIX, Linux, Sun Solaris, Apple macOS or OS X consultant or a Cisco certified CCIE for urgent remote engineering help in Connecticut, call 1-800-993-9400 or visit Urgent Online Computer Support.