If your company information network is in the state ofConnecticutyou can have quick online contact with a UNIX, Linux, Solaris, Apple Mac OS X or Cisco CCIE engineer to assist with emergency issues affecting your network. Progent maintains among the largest teams of UNIX and CCIE-certified consultants available by phone of any nationwide service organization in the United States. The cost is reasonable, billing is by the minute, engagement is immediate, and service is unbeatable.
In case yourConnecticutcompany is situated away from more populated metropolitan areas includingBridgeport, New Haven, Hartford, or Stamford, help from UNIX, Linux, Sun Solaris, or Mac OS X or CCIE-certified experts is often limited during an urgent situation. This can cause lost income for your business, angry customers, idle employees, and distracted executives. By calling Progent's remote support, you have access to a Certified professional ready to offer help when you require it to get your information system on line.
Since Progent bills for online support per minute, your company is invoiced exclusively for support provided. Progent imposes no initialization fee. Many online consulting companies have large minimum fees or charge for every fifteen minutes or longer. Progent's fine granularity and simple pricing policy do away with unexpectedly large tabs for fast fixes.
If your Connecticut company requires remote assistance for UNIX, Linux, Solaris, Apple macOS and OS X or Cisco technology, visit Progent's phone-based support, call 866-776-4368, or visit Contact Progent.
Why is Progent's Remote Technical Support Services Special?
Progent's experienced staff of online consulting professionals has a broad array of in-depth computer knowledge. This allows Progent's remote service experts to deal successfully with the most challenging technical problems more quickly than is possible with typical third-party support organizations or with the in-house support staff usually available to small or mid-size companies. Progent has refined the technology and skills to fix technical issues economically in a wide variety of computer configurations that feature combinations of UNIX, Linux, Sun Solaris, Apple macOS and OS X, Microsoft Windows, and Cisco products. (Check out Progent's client testimonials.)
Progent's UNIX/Linux, Sun Solaris, macOS and OS X, and CCIE support experts have been awarded advanced certifications including Sun Solaris SCNA, Red Hat Certified Engineer, Red Hat Certified Technician (RHCT), Apple ACSA, Apple Certified Support Professional, and Technical Coordinator (ACTC). Progent's remote service engineers also have a variety of key Cisco credentials such as Cisco Certified Internet Expert (CCIE) in Routing/Switching, Security, and Voice, plus Cisco Certified Network Professional (CCNP), Network Associate, Security Professional (CCSP), CCVP, and Design Associate.
To assist businesses that maintain environments featuring a mix of UNIX, Linux, Solaris, Apple macOS and OS X, and Microsoft technology, Progent's remote support team offers the assistance of support specialists with prestigious Microsoft credentials such as Microsoft Certified Systems Engineer, Desktop Support Technician, and Application Developer (MCAD). To provide high-level security consulting, Progent offers online contact with professionals who have qualified for major security certifications including Certified Information Security Manager (CISM) consultants, Certified Information Systems Security Professional (CISSP) experts, and Information System Security Architecture Professional engineers. The range of Progent's technical knowledge combined with Progent's cooperative approach to repairing network problems allows service escalation, if appropriate, to specialists with relevant competence to resolve particularly tough jobs. This accelerates resolutions of urgent network problems, avoids network downtime, and reduces technical support bills.
For organizations throughout Connecticut, Progent enables fast online contact with a UNIX, Linux, Solaris, macOS or OS X engineer for critical support to fix network issues that are hurting business productivity but are not within the comfort zone of your ordinary computer support resources. Progent's UNIX/Linux, Solaris, macOS and OS X, and Cisco CCIE-Premier service team can connect to your computer environment with the latest remote support tools that allow them to perform quick and affordable analysis and remediation of serious computer problems.
Services Progent's Remote Support Specialists Can Offer Your Connecticut Business
Progent's network engineers are qualified to deliver expert assistance for a comprehensive set of UNIX, Apple Mac, Cisco, and Microsoft Windows technologies such as:
Contact a UNIX, Linux, Sun Solaris, Apple Mac or Cisco Technical Assistance Specialist Immediately
Remote Support Services for UNIX/Linux, Sun Solaris, and Apple macOS and OS X Systems
Progent's UNIX, Linux, Solaris, and macOS and OS X remote technical support team can help Connecticut companies to maintain an extensive array of computer products and technologies that include system architecture, email support, security consulting for computer systems and business processes, Microsoft Windows integration with UNIX/Linux, Sun Solaris, or macOS and OS X systems, virtual server options for processor economization and streamlined management, and transitioning from out-of-date systems to current solutions based on newer versions of UNIX, Linux, Sun Solaris, macOS and OS X, or Windows.
Progent's service experts can provide online troubleshooting for systems based on leading variants of the UNIX platform such as:
Apple macOS and OS X,
IBM AIX OS,
HP-UX (Hewlett Packard UNIX),
SCO UNIX and
SGI/Irix or familiar Linux platforms such as
Cisco Network Architecture and Security Products
Progent is unmatched in the computer support industry for offering immediate and economical communication with Cisco CCIEs. CCIEs are high-level network consultants who earn this rare certification by completing strenuous testing given by Cisco. Most CCIEs are hired by large corporations or nationwide Internet service providers (ISPs), and so their skills are not readily accessible to small and mid-size businesses.
Progent is among the few computer support firms that makes sure that CCIEs are accessible to help small and medium sized organizations. Also, Progent can provide quick access to a CCIE by telephone so that you can receive immediate help for complex system issues that are hurting your business but are outside the comfort zone of your ordinary system maintenance personnel. Progent's CCIE engineers can tie into your system via secure on-line support tools in order to execute quick and affordable analysis and resolution of serious network trouble.
CCIE and CCNP Authorized experts from Progent can assist you to plan, implement, and maintain a converged network infrastructure that can streamline operations, lower costs, and speed the path to profitability. By providing Cisco broadband routers expertise with Cisco Catalyst switches consulting services and Aironet wireless products configuration help, Progent can significantly increase the strategic value of your network infrastructure in Connecticut. To see additional information concerning Progent's expertise in Cisco infrastructure, visit Cisco Technology Consulting Services.
Microsoft Certified Partner for Phone-based Consulting for Windows
Progent's Microsoft-certified online service engineers offer computer troubleshooting and consulting assistance for the complete line of Microsoft server platforms. Progent is a Microsoft Partner and can provide your company the assistance of support professionals who can help you with a wide range of platform expertise such as
Microsoft Windows Server 2019 migration services,
Windows Server 2016 hybrid cloud integration,
Windows Server 2012 R2 migration,
Microsoft Exchange Server 2019 planning and configuration,
Microsoft Exchange Server 2016 migration, Exchange 2013 integration,
SharePoint Server 2019 design and configuration,
SharePoint Server 2016 migration and hybrid integration consulting services,
Microsoft Teams integration,
Microsoft Skype for Business planning and deployment consulting and Lync 2010 maintenance, Forefront Threat Management Gateway management and ISA Server maintenance, Microsoft SQL Server 2019 planning and deployment consulting, MS SQL Server 2017 consulting,
SQL Server 2016 migration and development, and Microsoft SQL Server 2014 consulting,
System Center 2016 Operations Manager hybrid cloud monitoring,
System Center 2012 Operations Manager monitoring and reporting,
Project Server training,
Small Business Server 2011 consulting, and
Windows Essentials migration and cloud integration.
Certified System Security Experts
Progent offers you the services of accredited CISA, CISM, and ISSAP security professionals who offer a range of security services to strengthen the resistance of your UNIX, Linux, Solaris, or macOS and OS X network against assaults or assist your business to revive rapidly from an attack. Security services available from Progent include: in depth security analysis using technologies such as GFI LANguard, NMAP Port Scanner, and software from Metasploit and Hydra; efficient recuperation from malicious attacks; integrating firewalls; establishing safe architectures for remote and mobile access; protecting your messaging system from viruses, spam and directory harvest attacks; and implementing 24x7 network monitoring. To find out additional information concerning Progent's security services for small and midsize companies, visit Progent's Consulting Expertise for Network Security.
Applications Support: Online Classes, Programming, Problem Solving
Progent's Mac technology consultants can support the creative facets of Macintosh computing by offering help services and education in graphics, audio, and video. Progent's consultants offer expertise in a range of Apple Mac applications such as Photoshop, Adobe Illustrator, Adobe InDesign, QuarkXPress, Apple Logic, MOTU Digital Performer, Digidesign Pro Tools, Apple Final Cut Pro, Apple Motion, and Adobe After Effects. Progent can also help you with special projects such as capturing or digitizing audio or video or configuring an audio/video post-production studio.
Progent's Application Experts Team can supply professional consulting expertise and training in special application areas including ERP, Manufacturing Requirements Planning, custom financial systems, and Customer Relationship Management. Progent also offers consulting, custom programming, and training for Microsoft business applications such as Microsoft CRM, MS Office Project, Microsoft Word, and MS Excel. To read additional information on Progent's consulting, custom development, and education services for UNIX, Linux, Solaris, macOS and OS X, or Microsoft applications, visit Progent's Business Application Experts Services.
Call Center Outsourcing Options
Progent offers three service offerings for Call Center assistance that include UNIX/Linux, Solaris, Apple macOS and OS X, Cisco and Microsoft Help Desk Call Center Outsourcing Support Services, Virtual Helpdesk Support Services, and Helpdesk Process Consulting and Staffing Services.
Progent's Call Center Outsourcing Services are intended primarily for companies who require the timely availability of a professional Help Desk Call Center but who have limited funds and internal support bandwidth. Progentís Virtual Help Desk is a transparent extension of your current Helpdesk staff. Progent can act as a primary Help Desk for your business, serve as an escalation resource for the most challenging network issues, or be ready in those instances when your ordinary resources are swamped. Progent's Help Desk Consulting Services can assist you in building an effective new Help Desk or enhancing your current one, evaluating or programming Help Desk Call Center software products to meet the special requirements of your business, or adding temporary personnel to work online with your internal Help Desk Call Center resources during high-demand scenarios like system upgrades. To learn more information concerning Progent's Help Desk Call Center support and outsourcing services, see Progent's Help Desk Call Center Services.
Progent's Online Technical Support Technologies
Progent has deployed a set of optimized technologies, refined during more than a decade of field experience, focused on enabling the most advanced quality of service for providing online engineering support and troubleshooting for small and midsize business information systems. Progent offers secure VPN support for gateways from a variety of leading companies including Microsoft, Cisco, Sonicwall and Checkpoint. Secure VPN offsite connectivity allows the experts of Progent's online support team to connect to your system remotely without violating corporate security.
Progent's highly evolved customer support reporting application includes thorough records of all support delivered to Progent's clients. Every active Progent team consultant has the benefit of the specifics of services provided to each customer by any staff member. This history of trouble tickets and solutions is organized as a readily searchable internal knowledge base that enables Progent's remote technical experts to communicate their knowledge company-wide to ensure that the efficiency of Progent's support grows over time. Progent's certifications with key industry leaders including Cisco and Microsoft make available additional extensive support knowledge bases as well as to vendors' in-house technical staff that enable Progent's online consulting experts to come up with the optimal solutions promptly.
To learn how you can contact a UNIX/Linux engineer or a Cisco certified CCIE for emergency remote professional expertise in Connecticut, phone 1-800-993-9400 or visit Urgent Remote Network Help.