If your business information network is in Connecticut you can now get quick remote contact with a UNIX, Linux, Sun Solaris, Mac OS X or Cisco CCIE support specialist to resolve critical issues involving your IT network. Progent retains one of the largest teams of UNIX and CCIE-certified consultants available by phone of any independent service firm in the country. Rates are reasonable, billing is per minute, engagement is immediate, and service is unbeatable.

If your Connecticut business is based away from larger urban neighborhoods such as Bridgeport, New Haven, Hartford, or Stamford, help from UNIX or CCIE-certified experts is often problematic during an urgent situation. This could mean lost productivity for your business, upset clients, unproductive workers, and distracted management. By utilizing Progent, you can get in touch with a Certified consultant ready to offer expertise whenever you have to have it to get your system running.

Because Progent bills for telephone-based help by the minute, your business is invoiced only for services received. Progent requires no service activation surcharge. Some remote consulting organizations apply significant minimum fees or bill for every fifteen minutes or more. Progent's by-the-minute granularity and simple billing mechanism save you from big tabs for quick fixes.

If your Connecticut business needs technical assistance for UNIX/Linux, Solaris, Apple macOS and OS X or Cisco technology, visit Progent's online help, phone 866-776-4368, or refer to Contact Progent.

What Makes Progent's Remote Support Program Special?
Progent's experienced team of online support professionals offers a broad range of in-depth information technology skills. This allows Progent's online service experts to deal successfully with the most complex technical problems more quickly than is possible with ordinary independent support firms or with the in-house IT resources usually available to small or mid-size companies. Progent has refined the tools and experience to repair technical issues efficiently in many different network configurations that incorporate combinations of UNIX, Linux, Solaris, Apple macOS and OS X, Microsoft, and Cisco products. (See Progent's customer testimonials.)

Progent's UNIX, Linux, Solaris, Apple macOS and OS X, and CCIE engineers have been awarded advanced credentials such as Sun Solaris SCNA, Red Hat Certified Engineer, Red Hat Certified Technician (RHCT), Apple Certified System Administrator, Support Professional (ACSP), and Apple Certified Technical Coordinator. Progent's remote service team members also hold a variety of high-level Cisco credentials such as Cisco Certified Internet Expert (CCIE) in Routing/Switching, Security, and Voice, plus Cisco Certified CCNP, Network Associate (CCNA), Security Professional (CCSP), CCVP, and Design Associate.

In order to assist companies that operate networks incorporating a combination of UNIX/Linux, macOS and OS X, and Microsoft Windows operating systems, Progent's remote service group offers the services of consultants who hold important Microsoft certifications such as Microsoft Certified Systems Engineer (MSCE), Desktop Support Technician, and Solution Developer (MCSD). To provide high-level security expertise, Progent offers remote support from professionals who have qualified for the industry's top security credentials including Certified Information Security Manager (CISM) consultants, CISSP experts, and Information System Security Architecture Professional (ISSAP) engineers. The scope of Progent's technical knowledge combined with Progent's cooperative approach to repairing network difficulties streamlines service escalation, if needed, to experts with sufficient background to resolve unusually intractable problems. This accelerates resolutions of urgent problems, avoids system downtime, and reduces technical support invoices.

For businesses in the state of Connecticut, Progent enables virtually instant online access to a UNIX/Linux, Sun Solaris, Apple macOS or OS X engineer for critical assistance to repair network problems that are hurting productivity and are beyond the comfort zone of your in-house computer service resources. Progent's UNIX, Linux, Sun Solaris, Apple macOS and OS X, and Cisco CCIE-Certified consultants can connect to your computer environment using advanced remote troubleshooting technologies in order to provide rapid and economical evaluation and resolution of serious IT problems.

Troubleshooting Services Progent's Remote Support Specialists Can Provide Your Connecticut Business
Progent online professionals can deliver advanced support for an extensive set of UNIX/Linux, Apple OS X, Cisco, and Microsoft Windows solutions including:

Remote Expertise for UNIX/Linux, Solaris, and macOS and OS X Environments
Progent's UNIX/Linux, Solaris, and macOS and OS X phone-based computer support team can assist Connecticut companies to maintain a comprehensive array of IT products and technologies that include network infrastructure, messaging support, security consulting for computer systems and company operations, Microsoft Windows integration with UNIX/Linux, Solaris, or macOS and OS X systems, virtual server products for server consolidation and streamlined administration, and transitioning from outdated applications to current environments powered by updated versions of UNIX, Linux, Solaris, macOS and OS X, or MS Windows.

Progent's support experts offer remote technical help for computers based on major versions of the UNIX OS such as: Apple macOS and OS X, Solaris, IBM AIX Open UNIX, HP-UX (Hewlett Packard UNIX), Berkeley UNIX (BSD), SCO UNIX and Silicon Graphics IRIX or familiar Linux platforms such as RedHat, SUSE Linux, Debian-GNU and Slackware.

Cisco Network Architecture and Security Solutions
Progent is unmatched in the IT consulting arena for providing immediate and economical communication with Cisco Certified Internetwork Experts (CCIEs). CCIEs are sought-after networking consultants who earn this prestigious certification by passing intense testing supervised by Cisco. Usually CCIEs are employed by large corporations or nationwide Internet service providers (ISPs), and so their skills are not conveniently accessible to the general public.

Progent is among the only computer support providers that makes sure that CCIEs stay available to support small and mid-size businesses. Also, Progent offers quick communication with a CCIE via phone so that you can benefit from timely assistance for critical system issues that are hurting your productivity but are beyond the comfort zone of your usual IT maintenance providers. Progent's CCIE support experts can tie into your network using secure on-line troubleshooting tools in order to perform fast and cost-effective diagnosis and repair of serious system problems.

CCIE Authorized consultants from Progent can help you to plan, setup, and maintain a converged information system that can simplify operations, reduce costs, and accelerate time to positive ROI. By combining Cisco broadband routers expertise with Catalyst switches support and Cisco Aironet wireless products configuration assistance, Progent can significantly increase the strategic value of your information network in Connecticut. To learn more concerning Progent's support for Cisco infrastructure, refer to Cisco Technology Consulting Services.

Microsoft Certified Partner for Online Expertise for MS Windows
Progent's Microsoft-expert remote service professionals offer computer system repair and IT assistance for the complete line of Microsoft server platforms. Progent is a Microsoft Partner and can provide your business the assistance of consulting professionals who can assist you with a wide variety of platform expertise such as Microsoft Windows Server 2022 solution design and migration services, Microsoft Windows Server 2019 migration consulting, Windows Server 2016 hybrid cloud planning and deployment, Windows Server 2012 R2 consulting, MS Exchange 2019 Server deployment, MS Exchange Server 2016 migration, Exchange 2013 consulting, SharePoint Server 2019 design and integration, SharePoint 2016 migration and hybrid integration consulting services, Microsoft Teams expertise, Microsoft Skype for Business Server configuration consulting and Lync Server maintenance, Microsoft Forefront TMG management and ISA Server 2006 migration, Microsoft SQL Server 2019 integration expertise, Microsoft SQL Server 2017 consulting, SQL Server 2016 migration and programming, and SQL Server 2014 support, System Center 2016 Operations Manager (SCOM 2016) hybrid cloud infrastructure monitoring, System Center 2012 Operations Manager (SCOM 2012) monitoring and reporting, Project Server and Server Online training, Small Business Server support, and Windows 2012 R2 Essentials migration and cloud integration.

Certified Network Security Professionals
Progent offers you access to accredited CISM, CISSP and ISSAP security engineers who offer a variety of system protection services to enhance the defenses of your UNIX, Linux, Solaris, or Apple macOS and OS X environment against attacks or assist you to recuperate quickly from a breach. Security services provided Progent include: extensive security audits utilizing technologies such as GFI LANguard NSS, NMAP Port Scanner, and software from Metasploit and Hydra; rapid recuperation from malicious attacks; setting up firewalls; planning secure architectures for remote and mobile access; securing your messaging system against spam and directory harvest attacks; and implementing continual network monitoring. To read more on Progent's security support for small and medium-size companies, visit Progent's Engineering Support for System Security.

Applications Services: Online Classes, Custom Development, Integration
Progent's Apple Mac technology experts can promote the creative facets of Macintosh environments by offering help services and training in imaging, audio, and motion video. Progent's consultants can provide expertise in a variety of Apple Mac applications including Photoshop, Adobe Illustrator, InDesign, QuarkXPress, Apple Logic, MOTU Digital Performer, Digidesign Pro Tools, Apple Final Cut Pro, Apple Motion, and Adobe After Effects. Progent can also help you with specific projects such as scanning or digitizing audio or video or setting up an audio/video production facility.

Progent's Application Experts Team offers professional engineering expertise and training in specific application areas including Enterprise Requirements Planning, MRP, accounting system customization, and Customer Relationship Management. Progent also can provide expertise, custom development, and training for familiar Microsoft business applications such as Microsoft CRM, MS Project, Word, and MS Excel. For more information on Progent's expertise, programming, and training offerings for UNIX/Linux, Solaris, macOS and OS X, or Microsoft applications, visit Progent's Applications Experts Group.

Help Desk Call Center Support and Outsourcing Options
Progent offers a variety of programs for Help Desk Call Center assistance including UNIX, Linux, Sun Solaris, Apple macOS and OS X, Cisco and Microsoft Help Desk Call Center Outsourcing Support Services, Virtual Helpdesk Support Services, and Help Desk Operations Consulting and Staffing.

Progent is a Microsoft-Certified Partner and maintains a large team of Cisco-authorized network specialists. Progent's Call Center team of seasoned UNIX, Linux, Sun Solaris, Apple macOS and OS X, Cisco and Microsoft experts are ready to give your clients convenient communication with a large technical support team with extensive background in phone support and remote access repair service for small and midsize business networks. Progent's concentration is on earning the Call Center a positive image as a significant driver of business performance, and Progent's target is to fix rather than simply document problems. To read more information concerning Progent's Help Desk Call Center outsourcing, refer to Progent's Call Center Services.

Progent's Online Service Tools
Progent has developed a collection of customized technologies, evolved during years of use, dedicated to promoting the highest quality of efficiency for delivering remote engineering help and troubleshooting for small and medium-size company information systems. Progent offers secure Virtual Private Network support for VPN gateways from multiple leading sources including Microsoft, Cisco, Sonicwall and Checkpoint. Protected VPN offsite connectivity permits the engineers of Progent's online support team to interface to your system remotely without violating network security.

Progent's powerful customer support reporting software stores comprehensive documentation of all support provided to Progent's customers. Every active Progent staff engineer has access to the specifics of support delivered to each customer by any team member. This database of issues and fixes is organized as an easily accessible proprietary database that enables Progent's remote support professionals to share their experiences with the whole team to ensure that the effectiveness of Progent's technical support improves over time. Progent's certifications with major vendors including Cisco and Microsoft make available other vast support knowledge bases and to manufacturers' in-house technical staff that enable Progent's online consulting experts to come up with the optimal solutions quickly.

Contact a UNIX, Linux, Solaris, Mac OS X or Cisco Network Support Specialist Immediately
To see how to ask a UNIX/Linux engineer or a Cisco certified CCIE for urgent remote engineering assistance in Connecticut, call 1-800-993-9400 or visit Expert Remote Network Help.


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    Progent offers expert online consulting services to help companies integrate their information networks with popular public clouds including Microsoft Azure and Amazon Web Services (AWS). Progent can assist you to plan and manage hybrid environments that can include Windows and Linux operating systems and apps in either cloud-only solutions or in hybrid topologies that combine on-premises resources as well as public cloud services. To assist you to integrate cloud services with physical datacenters, Progent offers a variety of cloud integration support services such as Azure enterprise hybrid cloud planning and deployment consulting, Amazon AWS cloud integration support, and Amazon Web Marketing Service (WMS) development and troubleshooting. Progent has more than 20 years of experience delivering advanced consulting support online, and Progent can make sure you complete your cloud migration projects quickly and affordably.

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    Progent's Microsoft-certified Windows Server 2019 consultants can assist your organization to design and carry out an efficient migration to Windows Server 2019 using your current deployment architecture or a new cloud-based or hybrid model. Windows Server 2019 offers significant improvements in scale, speed, ease of management, Hyper-V virtualization, cybersecurity, hybrid local/cloud deployments, availability, and Linux support.

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    The service background of Progent's certified Microsoft Windows Server 2003 consulting team, with an average of more than 10 years of work in Microsoft integration, assures you success in selecting the edition and set up of Windows 2003 Server that aligns best with your company's strategy. Progent can also help you with designing, deploying, managing and supporting sophisticated information technology solutions based on Windows Server, and can streamline your upgrade from Windows 2000 Server or Windows NT.

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    For enterprises with branch offices in California or any area covered by Progent's engineers, Progent's Microsoft-Premier IT support professionals and certified Cisco system consultants offer a range of network support services including project management, SOX compliance, site moves, corporate security, network architecture, local or phone-based branch office support, and troubleshooting for co-location hosting environments. A Progent IT consultant can help you plan a multi-site network that makes efficient use of co-location facilities and Internet hosting sites. Progent's Microsoft Premier engineers can help major enterprises design, deploy and maintain massive rollouts of updated releases of Microsoft products such as Active Directory, Exchange Server, SharePoint, SQL Server, and Enterprise editions of Windows. Progent's CCIE and CCNP consultants can help you configure Cisco technology for connection solutions that incorporate basic, high-performance, integrated, and remote networking.

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    important characteristics of Microsoft Dynamics GP accounting include a modular structure that lets you buy only the functionality you need, a standardized architecture built on Microsoft technologies to safeguard your investment and provide a tightly integrated environment, advanced reporting capabilities that permit you to monitor all activities, revenues and spending and sales patterns, integration with Microsoft Office to enable access to corporate data, the capability to process information from almost any database or workstation application into Microsoft Dynamics GP/Great Plains, and an open design that makes it easy to develop specialized programs. Progent can help you configure and support a reliable, secure server and communications network to support Microsoft Dynamics GP, and can offer experienced GP consultants to help you convert the powerful features of Microsoft Dynamics GP/Great Plains accounting into a high-value business management solution.

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    The Certified Information Systems Auditor (CISA) credential is a recognized achievement that indicates expertise in IS security audit and control. Accredited by ANSI, the CISA credential requires that candidates undergo a comprehensive test given by the ISACA professional group. Progent can provide the expertise of a CISA-Certified Cybersecurity audit professional trained to help businesses in the areas of IS audit services, information technology administration, systems and architecture ROI, IT support, safeguarding of information assets, and business continuity planning.

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    ProSight IT Asset Management is a cloud-based IT documentation management service that allows you to capture, maintain, retrieve and protect data about your IT infrastructure, processes, business apps, and services. You can quickly find passwords or IP addresses and be alerted about impending expirations of SSL certificates or warranties. By cleaning up and organizing your IT documentation, you can save up to half of the time wasted searching for vital information about your IT network. ProSight IT Asset Management features a centralized location for holding and collaborating on all documents required for managing your network infrastructure like standard operating procedures and How-To's. ProSight IT Asset Management also offers advanced automation for gathering and associating IT data. Whether you're planning enhancements, doing regular maintenance, or reacting to a crisis, ProSight IT Asset Management gets you the information you require the instant you need it.

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    Progent's Citrix-certified consultants can help you to evaluate the strategic benefits of the available editions of Citrix Essentials for Hyper-V, help you to integrate Citrix management utilities in your Microsoft Hyper-V network, and show you how you can deploy Citrix Essentials for Hyper-V to improve the responsiveness, uptime, flexibility, and recoverability of your virtual network while reducing the cost of equipment and support and simplifying management tasks.

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    Progent is one of the most qualified information technology consulting companies for integrating e-mail solutions based on Microsoft Exchange 2000. Progent is skilled in helping small and mid-size businesses derive all the advantages of Microsoft Exchange Server 2000 for common scenarios including updating from Exchange 5.5 Server, moving from an ISP-based or POP3 e-mail environment, and using managed services for your Microsoft Exchange 2000 administration.

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    Progent's Microsoft-certified SharePoint consultants offer economical online and onsite expertise, software development, and debugging support for organizations of all sizes who want to upgrade to SharePoint 2016 or SharePoint Online from earlier releases of SharePoint.

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    Progent's certified Windows Server 2022 experts can assist your organization to design and implement a cost-effective upgrade to Windows Server 2022 using an on-premises system architecture or a hybrid deployment model that combines cloud-based Windows Server Online with an on-prem implementation of Windows Server 2022.


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