If your company information network is in the state ofConnecticutyou can depend on quick online technical support from a UNIX, Linux, Solaris, Apple Mac OS X or CCIE-certified engineer to fix complex problems affecting your network. Progent maintains among the largest groups of UNIX, Linux, Solaris, Apple Mac OS X and Cisco CCIE consulting experts available remotely of any independent support organization in the country. The cost is affordable, billing is per minute, engagement is fast, and support is unbeatable.
In case yourConnecticutorganization is based far from more populated metropolitan areas likeBridgeport, New Haven, Hartford, or Stamford, help from UNIX, Linux, Sun Solaris, or Mac OS X or Cisco CCIE engineers could be problematic when there's a network crash. This can cause a drop in revenue for your business, angry customers, unproductive employees, and defocused executives. By calling Progent, you can get in touch with a Certified professional ready to deliver expertise whenever you need it to get your network running.
Since Progent charges for online support per minute, your business is invoiced exclusively for support delivered. Progent requires no initialization charge. Many online support organizations apply large minimum fees or charge for each fifteen minutes or more. Progent's small granularity and straightforward billing model avoid big tabs for fast repairs.
If your Connecticut business needs remote support for UNIX/Linux, Sun Solaris, macOS and OS X or Cisco technology, go to Progent's online help, phone 866-776-4368, or visit Contact Progent.
What Makes Progent's Online Technical Support Services Special?
Progent's experienced team of remote support professionals offers a wide array of in-depth computer knowledge. This allows Progent's remote technical support experts to deal successfully with the most challenging network trouble more quickly than is possible with typical independent service organizations or with the in-house IT resources commonly available to small or mid-size businesses. Progent has refined the technology and skills to fix technical issues efficiently in a wide variety of computer environments that feature mixtures of UNIX/Linux, Sun Solaris, macOS and OS X, Microsoft, and Cisco technologies. (Check out Progent's customer testimonials.)
Progent's UNIX, Linux, Sun Solaris, Apple macOS and OS X, and CISCO CCIE engineers have been awarded advanced certifications including Sun Certified Network Administrator, Red Hat Certified Engineer (RHCE), Red Hat Certified Technician (RHCT), Apple Certified System Administrator, Apple Certified Support Professional, and Technical Coordinator (ACTC). Progent's online service team members also have a variety of high-level Cisco certifications such as Cisco Certified Internet Expert (CCIE) in Routing and Switching and Voice, plus Cisco Certified Network Professional, Network Associate, Security Professional, Voice Professional (CCVP), CCDA and CCDP.
In order to help businesses that run networks incorporating a combination of UNIX/Linux, Apple macOS and OS X, and Microsoft Windows technology, Progent's remote service team makes available the help of consultants have earned important Microsoft credentials such as Microsoft Certified Systems Engineer, Desktop Support Technician, and Application Developer (MCAD). For delivering advanced security consulting, Progent offers remote support from professionals with recognized security certifications including Certified Information Security Manager Engineers, Certified Information Systems Security Professional specialists, and Information System Security Architecture Professional (ISSAP) consultants. The scope of Progent's technical knowledge coupled with Progent's team-oriented approach to fixing technical problems allows service escalation, when called for, to specialists with relevant background to resolve particularly intractable problems. This accelerates remediation of serious problems, avoids system disruption, and reduces technical support invoices.
For businesses in the state of Connecticut, Progent offers fast remote contact with a UNIX/Linux, Solaris, macOS or OS X consultant for emergency support to fix information system problems that are affecting your business but are not within the scope of your on-hand computer maintenance organization. Progent's UNIX, Linux, Sun Solaris, macOS and OS X, and CCIE-Premier network experts can connect to your network with the latest remote support tools that allow them to perform fast and efficient evaluation and remediation of critical computer problems.
Services Progent's Remote Consulting Experts Can Provide Your Connecticut Company
Progent's network consultants can offer advanced support for a comprehensive array of UNIX, Apple, Cisco, and Microsoft Windows solutions including:
Talk to a UNIX, Linux, Solaris, Mac OS X or Cisco Network Assistance Specialist Immediately
Remote Expertise for UNIX, Linux, Sun Solaris, and macOS and OS X Systems
Progent's UNIX/Linux, Solaris, and macOS and OS X online network service staff can assist Connecticut small businesses to maintain a broad set of IT products and technologies such as system architecture, email solutions, security consulting for computer systems and business processes, Windows integration with UNIX, Linux, Sun Solaris, or macOS and OS X platforms, VMware options for server consolidation and streamlined administration, and migration from dated applications to contemporary solutions powered by newer versions of UNIX/Linux, Solaris, macOS and OS X, or Windows.
Progent's support professionals can provide remote technical help for computers powered by major versions of the UNIX platform such as:
macOS and OS X,
IBM AIX OS,
HP-UX (Hewlett Packard UNIX),
Berkeley UNIX (BSD),
Silicon Graphics IRIX or common Linux packages such as
Cisco Network Infrastructure and Security Products
Progent leads the IT consulting industry for providing immediate and affordable access to Cisco Certified Internetwork Experts (CCIEs). Cisco-certified CCIEs are elite networking engineers who are awarded this prestigious certification by completing intense testing administered by Cisco. In most cases CCIEs are hired by big enterprises or nationwide ISPs, and consequently their skills are not readily accessible to smaller companies.
Progent is among the few network service providers that makes sure that CCIEs are accessible to support small and medium sized organizations. In addition, Progent can provide convenient access to a Cisco CCIE by telephone so you can benefit from timely support for urgent system problems that are impacting your business but are not within the scope of your usual network maintenance resources. Progent's CCIE consultants can tie into your environment by utilizing state-of-the-art remote troubleshooting technology to execute quick and cost-effective diagnosis and remediation of critical network trouble.
CCIE and CCNP Premier engineers from Progent can assist your business to design, configure, and manage an integrated business network that can streamline business processes, cut costs, and accelerate the path to profitability. By combining Cisco broadband routers expertise with Catalyst switches support and Cisco Aironet wireless products configuration assistance, Progent can significantly enhance the strategic value of your integrated network in Connecticut. For more information concerning Progent's services for Cisco network appliances, see Cisco Network Engineering Expertise.
Microsoft Certified Partner for Remote Expertise for Microsoft Windows
Progent's Microsoft-expert remote service professionals can deliver network problem solving and consulting assistance for all Microsoft server platforms. Progent is a Microsoft Partner and can offer your business the assistance of support professionals who can help your company with a broad range of technology expertise including
Windows Server 2019 migration consulting,
Windows Server 2016 hybrid cloud planning and deployment,
Windows Server 2012 R2 consulting,
Windows Server 2008 R2 support,
MS Exchange Server 2019 deployment,
Microsoft Exchange 2016 Server migration, Microsoft Exchange 2013 configuration,
Exchange Server 2010 management,
SharePoint 2016 migration and hybrid integration support,
SharePoint Server 2019 design and integration,
Microsoft Skype for Business Server integration support and Microsoft Lync migration, Microsoft Forefront Threat Management Gateway administration and ISA Server migration, Microsoft SQL Server 2019 integration expertise, MS SQL Server 2017 expertise,
SQL Server 2016 integration and development, and Microsoft SQL Server 2014 support,
System Center 2016 Operations Manager hybrid cloud monitoring,
System Center 2012 Operations Manager network monitoring,
Project Server and Server Online training,
Small Business Server support, and
Windows 2012 R2 Essentials cloud integration.
Premier Network Security Professionals
Progent provides you access to certified CISM, CISA and CISSP security consultants who can deliver a range of system protection services that can improve the defenses of your UNIX, Linux, Sun Solaris, or macOS and OS X environment against assaults or help your business to recover rapidly from an assault. Security services offered by Progent include: in depth security audits utilizing technologies such as GFI LANguard, NMAP Port Scanner, and products from Solar Winds and Netcat; rapid recuperation from malicious attacks; integrating firewalls; establishing safe techniques for remote and mobile access; protecting your messaging infrastructure from viruses, spam and directory harvest attacks; and implementing round-the-clock network monitoring. To find out more about Progent's security support for small and medium-size businesses, see Progent's Engineering Expertise for System Security.
Business Applications Services: Webinar Training, Development, Troubleshooting
Progent's Mac technology consultants can promote the creative facets of Macintosh computing by offering consulting services and education in graphics, sound, and video. Progent's support professionals can provide expertise in a range of Apple Mac applications such as Adobe Photoshop, Illustrator, Adobe InDesign, QuarkXPress, Apple Logic, MOTU Digital Performer, Digidesign Pro Tools, Final Cut Pro, Apple Motion, and Adobe After Effects. Progent can also assist you with specific projects such as scanning or digitizing audio or video or configuring an audio/video production facility.
Progent's Application Experts Group offers professional consulting support and education in specific application fields such as Enterprise Requirements Planning, MRP, accounting system customization, and Customer Relationship Management. Progent also can provide expertise, custom development, and education for familiar Microsoft business applications such as Microsoft CRM, MS Office Project, MS Office Word, and Office Excel. For more on Progent's expertise, programming, and training offerings for UNIX, Linux, Sun Solaris, macOS and OS X, or Microsoft applications, visit Progent's Business Application Experts Services.
Help Desk Call Center Outsourcing Options
Progent provides a variety of service offerings for Call Center services : UNIX/Linux, Sun Solaris, Apple macOS and OS X, Cisco and Microsoft Help Desk Call Center Outsourcing Support Services, Virtual Helpdesk Services, and Helpdesk Operations Consulting and Staffing.
Progent's Help Desk Call Center Outsourcing Services are intended mainly for businesses who need the timely accessibility of an effective Call Center but who have relatively small funds and IT management bandwidth. Progentís Virtual Help Desk is a seamless supplement to your current Call Center team. Progent can act as a primary Help Desk Call Center for your organization, represent an escalation alternative for tough technical issues, or be ready in those instances when your other resources are swamped. Progent's Call Center Consulting Services can assist you in building an effective new Help Desk Call Center or enhancing your current one, evaluating or customizing Call Center software products to address the particular requirements of your company, or providing supplemental staff to work online with your internal Help Desk Call Center group during demanding scenarios such as system upgrades. To find out more about Progent's Help Desk outsourcing, visit Progent's Help Desk Services.
Progent's Remote Support Tools
Progent has developed a collection of customized tools, evolved during many years of field experience, focused on enabling the most advanced standard of service for providing online engineering help and repair for small and medium-size business information systems. Progent offers safe Virtual Private Network support for gateways from a variety of popular sources including Microsoft, Cisco, Netscreen and Checkpoint. Secure VPN online connectivity permits the experts of Progent's Technical Response Center to interface to your environment remotely without compromising network security.
Progent's advanced customer support database system includes extensive records for all service provided to Progent's customers. Each active Progent team engineer has the benefit of the details of services rendered to every customer by any staff engineer. This database of trouble tickets and solutions is organized as a conveniently accessible internal database that enables Progent's online technical experts to communicate their knowledge with the whole team to ensure that the effectiveness of Progent's support improves over time. Progent's certifications with key vendors such as Cisco and Microsoft permit access to additional extensive technical support databases and to vendors' in-house technical staff that enable Progent's online consulting experts to arrive at the optimal resolutions quickly.
To find out how you can contact a UNIX, Linux, Solaris, macOS or OS X engineer or a Certified CCIE for urgent online consulting assistance in Connecticut, phone 1-800-993-9400 or visit Urgent Remote Network Support.