If your business computer network is in Connecticut you can have quick online help from a UNIX, Linux, Solaris, Apple Mac OS X or CCIE-certified consultant to assist with complex problems involving your computer network. Progent retains among the most extensive groups of UNIX, Linux, Sun Solaris, Mac OS X and Cisco CCIE consultants accessible online of any independent service firm in the country. Rates are competitive, billing is per minute, sign-up is fast, and service is unbeatable.
In case your Connecticut company is located outside of larger urban areas such as Bridgeport, New Haven, Hartford, or Stamford, contact with UNIX, Linux, Solaris, or Apple Mac OS X or CCIE-certified engineers is often problematic during an emergency. This could mean a drop in income for your business, angry clients, idle workers, and defocused executives. By contacting Progent, you have access to a Premier professional who can provide assistance when you have to have it to get your network running.
Because Progent bills for online service per minute, your business pays exclusively for services provided. Progent asks for no initialization charge. Some remote service companies apply significant minimum payments or charge for each fifteen minutes or more. Progent's small granularity and straightforward pricing policy eliminate unexpectedly large tabs for fast repairs.
If your Connecticut business requires technical help for UNIX, Linux, Sun Solaris, Apple macOS and OS X or Cisco technology, visit Progent's phone-based support, call
Why is Progent's Online Technical Support Program Special?
Progent's seasoned team of remote support engineers possesses a broad array of world-class computer knowledge. This allows Progent's remote service specialists to deal successfully with the most challenging network trouble more quickly than is feasible with ordinary independent service firms or with the in-house support staff commonly found in small or mid-size businesses. Progent has developed the technology and experience to fix problems economically in a wide variety of computer configurations that incorporate combinations of UNIX, Linux, Solaris, macOS and OS X, Microsoft, and Cisco products. (See Progent's customer testimonials.)
Progent's UNIX, Linux, Sun Solaris, Apple macOS and OS X, and CCIE service specialists have qualified for advanced credentials such as Sun Solaris SCNA, Red Hat RHCE, Red Hat Certified Technician (RHCT), Apple Certified System Administrator, Support Professional (ACSP), and Apple Certified Technical Coordinator. Progent's remote support engineers also hold a variety of high-level Cisco credentials which include Cisco Certified Internet Expert (CCIE) in Routing/Switching, Security, and Voice, plus Cisco Certified Network Professional (CCNP), Network Associate (CCNA), Security Professional, Voice Professional, and Design Professional.
To assist companies that maintain networks based on a mix of UNIX, Linux, Solaris, macOS and OS X, and Microsoft operating systems, Progent's online support team makes available the assistance of consultants have earned important Microsoft certifications such as Microsoft Certified Systems Engineer (MSCE), Desktop Support Technician (MCDST), and Solution Developer (MCSD). To provide company-wide security expertise, Progent offers phone-based contact with engineers who hold a variety of security certifications such as CISM consultants, Certified Information Systems Security Professional specialists, and Information System Security Architecture Professional (ISSAP) consultants. The range of Progent's expertise combined with Progent's cooperative approach to repairing technical difficulties streamlines service escalation, if appropriate, to specialists with sufficient background to deal with unusually intractable jobs. This speeds up resolutions of emergency problems, avoids system disruption, and minimizes maintenance bills.
For businesses throughout Connecticut, Progent enables immediate remote access to a UNIX/Linux, Sun Solaris, Apple macOS or OS X specialist for emergency expertise to troubleshoot technical issues that are damaging productivity but are outside the comfort zone of your in-house network service resources. Progent's UNIX/Linux, Solaris, Apple macOS and OS X, and CCIE-Premier consultants can analyze your computer environment using advanced remote support technologies that allow them to provide rapid and efficient diagnosis and remediation of serious computer problems.
Services Progent's Online Support Specialists Can Offer Your Connecticut Business
Progent's service specialists are qualified to deliver advanced support for an extensive array of UNIX, Apple, Cisco, and Microsoft Windows technologies including:
Talk to a UNIX, Linux, Sun Solaris, Apple Mac or Cisco Network Assistance Expert ImmediatelyOnline Support Services for UNIX/Linux, Sun Solaris, and macOS and OS X Environments
Progent's UNIX, Linux, Solaris, and macOS and OS X online network support team can assist Connecticut companies with a comprehensive array of computer products and technologies that include system infrastructure, messaging solutions, security consulting for computer systems and company processes, Windows coexistence with UNIX, Linux, Solaris, or Apple macOS and OS X platforms, VMware options for server economization and streamlined administration, and transitioning from legacy applications to contemporary solutions based on updated versions of UNIX, Linux, Solaris, Apple macOS and OS X, or Windows.Progent's support professionals can provide online technical help for computers based on leading variants of UNIX such as: macOS and OS X, Solaris, IBM AIX OS, HP-UX, Berkeley UNIX (BSD), SCO and Silicon Graphics IRIX (SGI/IRIX) or mainstream Linux packages such as RedHat, SUSE Linux, Debian-GNU and Slackware.
Cisco Network Architecture and Security Products
Progent is unmatched in the network support arena for offering immediate and affordable access to Cisco Certified Internetwork Experts (CCIEs). CCIEs are high-level networking engineers who earn this rare credential by passing thorough examinations supervised by Cisco. Most Cisco CCIEs work for big enterprises or nationwide Internet service providers, and consequently their skills are not conveniently available to the general public.Progent is among the only IT service firms that makes sure that CCIEs stay accessible to support small and medium sized organizations. Also, Progent can provide fast communication with a CCIE via telephone so that you can get immediate assistance for urgent network problems that are disrupting your productivity but are not within the comfort zone of your local system maintenance providers. Progent's CCIE consultants can access your system via sophisticated on-line support technology to provide rapid and cost-effective diagnosis and remediation of serious network problems.
CCIE Certified experts from Progent can assist your company to design, implement, and support a converged network infrastructure that can streamline business processes, lower costs, and accelerate the path to positive ROI. By providing Cisco routers expertise with Cisco Catalyst switches consulting services and Cisco Aironet wireless products integration help, Progent can greatly improve the strategic value of your connectivity environment in Connecticut. To learn more information on Progent's expertise in Cisco network appliances, refer to Cisco Network Engineering Services.
Microsoft Partner for Remote Consulting for Windows
Progent's Microsoft-premier online support experts can deliver computer system troubleshooting and consulting assistance for the complete line of Microsoft server platforms. Progent is a Microsoft Partner and can provide your organization the assistance of consulting professionals who can help your company with a broad variety of technology expertise including Microsoft Windows Server 2022 planning and integration expertise, Microsoft Windows Server 2019 migration services, Windows Server 2016 hybrid cloud integration, Windows Server 2012 R2 migration, Microsoft Exchange 2019 Server integration, MS Exchange 2016 migration, Microsoft Exchange Server 2013 consulting, SharePoint Server 2019 design and integration, SharePoint Server 2016 migration and hybrid deployment consulting, Microsoft Teams migration expertise, Microsoft Skype for Business integration support and Lync Server 2010 migration, Microsoft Forefront TMG administration and ISA Server 2006 maintenance, Microsoft SQL Server 2019 integration expertise, Microsoft SQL Server 2017 expertise, SQL Server 2016 integration and development, and Microsoft SQL Server 2014 consulting, System Center 2016 Operations Manager (SCOM 2016) hybrid cloud infrastructure monitoring and analytics, System Center 2012 Operations Manager (SCOM 2012) monitoring and reporting, Project Server and Server Online training, SBS Server 2011 support, and Windows 2012 R2 Essentials cloud integration.Certified Security Specialists
Progent offers you contact with certified CISM, CISA and CISSP security engineers who offer a range of system protection solutions to bolster the immunity of your UNIX/Linux, Solaris, or macOS and OS X network against assaults or assist you to recuperate rapidly from an assault. Security services provided Progent include: in depth security audits using tools such as GFI LANguard, NMAP Port Scanner, and software from Metasploit and Nikto; efficient recuperation from virus and worm assaults; setting up firewalls; designing safe techniques for off-site and mobile connectivity; securing your messaging system against viruses, spam and DHA attacks; and setting up 24x7 automated monitoring. For additional information concerning Progent's security support for small and medium-size businesses, go to Progent's Engineering Expertise for Network Security.Business Applications Services: Webinar Training, Custom Development, Problem Solving
Progent's Apple Mac technology consultants can support the creative aspect of Mac environments by offering help services and training in imaging, sound, and motion video. Progent's support professionals can provide help in a variety of Mac applications including Photoshop, Illustrator, InDesign, QuarkXPress, Apple Logic, MOTU Digital Performer, Digidesign Pro Tools, Final Cut Pro, Apple Motion, and Adobe After Effects. Progent can also assist you with special jobs such as scanning or digitizing audio or video or configuring an audio/video post-production facility.Progent's Application Experts Group offers in-depth consulting expertise and education in special application areas including ERP, MRP, accounting system customization, and Customer Relationship Management. Progent also can provide consulting, customization, and education for popular Microsoft applications such as CRM, Project, MS Office Word, and MS Excel. To read more about Progent's consulting, custom programming, and training services for UNIX/Linux, Sun Solaris, macOS and OS X, or Microsoft applications, visit Progent's Applications Experts Team.
Help Desk Call Center Service and Outsourcing Options
Progent provides a variety of programs for Help Desk Call Center assistance including UNIX/Linux, Sun Solaris, Apple macOS and OS X, Cisco and Microsoft Help Desk Call Center Outsourcing Services, Virtual Help Desk Support Services, and Helpdesk Operations Consulting and Staffing.Progent's Help Desk Call Center Outsourcing Services are designed mainly for businesses who need the timely accessibility of an effective Help Desk Call Center but who have limited budgets and internal support bandwidth. Progent's Virtual Help Desk is a seamless extension of your existing Call Center team. Progent can act as a primary Help Desk Call Center for your business, represent an escalation alternative for tough network problems, or be ready in those instances when your ordinary service providers are too busy. Progent's Call Center Consulting Services can aid you in building an effective new Help Desk or improving your current one, selecting or customizing Help Desk Call Center application software to address the particular needs of your business, or adding temporary staff to operate online with your in-house Help Desk resources to handle high-demand events such as software migrations. To find out additional information about Progent's Help Desk support and outsourcing, see Progent's Help Desk Call Center Support.
Progent's Remote Support Tools
Progent has developed a collection of customized technologies, refined during more than two decades of use, dedicated to allowing the highest standard of service for providing online technical help and troubleshooting for small and midsize company IT systems. Progent offers secure Virtual Private Network support for VPN gateways from a variety of popular vendors including Microsoft, Cisco, Sonicwall and Checkpoint. Protected VPN online connectivity permits the engineers of Progent's online support team to link to your environment remotely without compromising corporate security.Progent's sophisticated customer support database software includes comprehensive histories of all service delivered to Progent's clients. Every authorized Progent staff consultant has the benefit of the details of services rendered to every client by any team member. This history of trouble tickets and fixes is organized as an easily searchable internal database that allows Progent's online support experts to communicate their knowledge company-wide to make sure that the efficiency of Progent's technical support grows daily. Progent's partnerships with major vendors including Cisco and Microsoft make available additional extensive technical support databases and to vendors' internal technical personnel that allow Progent's online consulting specialists to come up with the best resolutions quickly.