If your company information network is in the state ofConnecticutyou can depend on quick online access to a UNIX, Linux, Sun Solaris, Mac OS X or Cisco CCIE expert to help with emergency issues that threaten your computer network. Progent retains among the most extensive teams of UNIX, Linux, Sun Solaris, Mac OS X and CCIE-certified consultants accessible by phone of any nationwide service organization in the U.S. The cost is reasonable, charges are by the minute, engagement is immediate, and support is unbeatable.
In case yourConnecticutorganization is based away from larger metropolitan areas likeBridgeport, New Haven, Hartford, or Stamford, support from UNIX, Linux, Solaris, or Apple Mac OS X or Cisco CCIE experts could be limited during a crisis. This can result in a loss of productivity for your company, angry customers, idle employees, and distracted executives. By utilizing Progent, you can get in touch with a Premier professional who can deliver help whenever you have to have it to keep your system on line.
Since Progent charges for telephone-based support on a per-minute basis, your business is invoiced only for services delivered. Progent asks for no service activation surcharge. Some remote service companies have significant minimum payments or bill for each quarter hour or more. Progent's small granularity and straightforward pricing mechanism eliminate large tabs for fast repairs.
If your Connecticut business needs technical support for UNIX, Linux, Solaris, macOS and OS X or Cisco technology, visit Progent's online support, phone 866-776-4368, or refer to Contact Progent.
Why is Progent's Online Support Services Special?
Progent's seasoned staff of online support engineers has a wide array of world-class information technology skills. This enables Progent's online technical support specialists to resolve the most complex technical problems more quickly than is possible with typical third-party service organizations or with the internal IT staff usually available to small or mid-size businesses. Progent has developed the technology and experience to repair technical issues economically in many different network environments that incorporate combinations of UNIX/Linux, Sun Solaris, macOS and OS X, Microsoft, and Cisco products. (See Progent's customer testimonials.)
Progent's UNIX, Linux, Solaris, Apple macOS and OS X, and CISCO CCIE service specialists have qualified for advanced credentials such as Sun SCNA and SCSA for Solaris, Red Hat Certified Engineer, Red Hat Certified Technician, Apple Certified System Administrator, Support Professional (ACSP), and Technical Coordinator (ACTC). Progent's online service engineers also hold a variety of high-level Cisco certifications including Cisco Certified Internet Expert (CCIE) in Routing and Switching and Voice, plus Cisco Certified Network Professional (CCNP), Network Associate, CCSP, Voice Professional, and Design Associate.
In order to assist businesses who run environments incorporating a mix of UNIX, Linux, Solaris, Apple macOS and OS X, and Microsoft operating systems, Progent's remote support group can provide the help of consultants with important Microsoft certifications including Microsoft Certified Systems Engineer (MSCE), Desktop Support Technician, and Application Developer (MCAD). For delivering advanced security expertise, Progent offers online contact with professionals who hold a variety of security credentials such as Certified Information Security Manager Engineers, Certified Information Systems Security Professional (CISSP) specialists, and ISSAP consultants. The scope of Progent's technical knowledge coupled with Progent's group approach to fixing technical problems streamlines service escalation, when called for, to experts with relevant background to resolve unusually tough problems. This accelerates remediation of urgent network problems, prevents system disruption, and reduces technical support bills.
For businesses anywhere in Connecticut, Progent enables virtually instant online communication with a UNIX/Linux, Sun Solaris, macOS or OS X specialist for critical expertise to troubleshoot computer issues that are hurting productivity but are beyond the experience of your on-hand IT support organization. Progent's UNIX/Linux, Solaris, macOS and OS X, and Cisco CCIE-Premier service team can interface with your system with advanced remote support utilities in order to perform fast and economical diagnosis and resolution of critical IT problems.
Services Progent's Online Support Specialists Can Provide Your Connecticut Business
Progent's online professionals are qualified to offer expert support for a comprehensive set of UNIX/Linux, Apple, Cisco, and Microsoft technologies such as:
Talk to a UNIX/Linux or Cisco Technical Assistance Expert Now
Remote Support Services for UNIX, Linux, Solaris, and macOS and OS X Environments
Progent's UNIX, Linux, Solaris, and macOS and OS X phone-based computer support staff can help Connecticut companies to maintain a comprehensive set of information products and technologies that include system infrastructure, messaging solutions, security expertise for computer systems and business operations, Windows integration with UNIX, Linux, Solaris, or macOS and OS X platforms, virtual server products for server economization and centralized administration, and moving from dated systems to contemporary solutions based on updated versions of UNIX, Linux, Sun Solaris, Apple macOS and OS X, or Windows.
Progent's support experts can provide online technical help for computers based on major versions of UNIX including:
Apple macOS and OS X,
IBM AIX Operating System,
Berkeley UNIX (BSD),
SCO UNIX and
Silicon Graphics IRIX (SGI/IRIX) or common Linux products including
Cisco Network Architecture and Security Solutions
Progent leads the network support industry for offering immediate and economical communication with Cisco Certified Internetwork Experts (CCIEs). CCIEs are high-level networking engineers who earn this advanced certification only after strenuous testing administered by Cisco. Most Cisco CCIEs are hired by large enterprises or nationwide ISPs, and consequently their help is not readily accessible to smaller companies.
Cisco Authorized consultants from Progent can help you to plan, configure, and support a converged information system that can streamline operations, cut expenses, and accelerate time to productivity. By providing Cisco routers experience with Catalyst switches support and Cisco wireless products integration help, Progent can dramatically improve the business value of your network infrastructure in Connecticut. To see more information about Progent's services for Cisco infrastructure, see Cisco Network Engineering Expertise.
Microsoft Partner for Online Consulting for MS Windows
Progent's Microsoft-certified remote support engineers can provide computer system troubleshooting and consulting assistance for the complete line of Microsoft server technologies. Progent is a Microsoft Certified Partner and can offer your business the assistance of consulting engineers who can help you with a broad variety of platform practice areas including
Windows Server 2019 migration consulting,
Windows Server 2016 hybrid cloud integration,
Windows Server 2012 R2 consulting,
Windows Server 2008 maintenance,
MS Exchange 2019 Server deployment,
Microsoft Exchange 2016 planning and deployment, Exchange Server 2013 integration,
Microsoft Exchange Server 2010 maintenance,
SharePoint Server 2016 migration consulting,
SharePoint 2019 design and integration,
Microsoft Teams migration expertise,
Microsoft Skype for Business planning and deployment support and Lync maintenance, Forefront Threat Management Gateway 2010 management and ISA Server maintenance, Microsoft SQL Server 2019 integration expertise, MS SQL Server 2017 consulting,
SQL Server 2016 migration and development, and Microsoft SQL Server 2014 consulting,
System Center 2016 Operations Manager (SCOM 2016) hybrid cloud infrastructure monitoring,
System Center 2012 Operations Manager network monitoring,
Project Server and Server Online training,
SBS Server 2011 consulting, and
Windows 2012 R2 Essentials migration and cloud integration.
Certified System Security Engineers
Progent provides you contact with certified CISM, CISA and CISSP security engineers who can deliver a variety of system protection solutions that can bolster the resistance of your UNIX/Linux, Solaris, or Apple macOS and OS X environment against internal or external threats or help your business to recuperate promptly from an assault. Security solutions available from Progent include: comprehensive security evaluation utilizing platforms such as GFI LANguard, EEYE Vulnerability Scanner, and products from Metasploit and Netcat; rapid recuperation from malicious assaults; configuring firewalls; planning safe architectures for off-site and mobile connectivity; protecting your email infrastructure from viruses, spam and directory harvest attacks; and setting up 24x7 network monitoring. For more information concerning Progent's security services for small and medium-size companies, visit Progent's Engineering Expertise for Network Security.
Business Applications Services: Training, Programming, Integration
Progent's Apple Mac technology consultants can support the creative facets of Macintosh environments by offering help services and training in imaging, audio, and motion video. Progent's consultants can provide expertise in a range of Mac applications including Adobe Photoshop, Adobe Illustrator, Adobe InDesign, QuarkXPress, Apple Logic, MOTU Digital Performer, Digidesign Pro Tools, Final Cut Pro, Apple Motion, and After Effects. Progent can also help you with special projects such as capturing or digitizing audio or video or configuring an audio/video post-production facility.
Progent's Application Experts Group can supply in-depth engineering support and education in special application fields such as Enterprise Requirements Planning, MRP, accounting system customization, and Customer Relationship Management. Progent also offers expertise, programming, and education for popular Microsoft business applications including CRM, Microsoft Project, MS Office Word, and Excel. To read more concerning Progent's consulting, custom programming, and education services for UNIX/Linux, Sun Solaris, macOS and OS X, or Microsoft applications, visit Progent's Business Application Experts Group.
Help Desk Call Center Support Options
Progent provides a variety of programs for Help Desk services that include UNIX/Linux, Sun Solaris, macOS and OS X, Cisco and Microsoft Help Desk Call Center Outsourcing Services, Virtual Help Desk Services, and Call Center Consulting and Staffing.
Progent is a Microsoft Partner and has a skilled roster of Cisco-certified networking experts. Progent's Help Desk Call Center staff of experienced UNIX/Linux, Solaris, Apple macOS and OS X, Cisco and Microsoft experts are available to provide your customers instant communication with a reliable support resource with years of experience delivering telephone-based help and remote access repair service for small and midsize business networks. Progent's concentration is on giving the Help Desk a respected reputation as a solid driver of business productivity, and Progent's mission is to resolve rather than simply record problems. To find out more concerning Progent's Help Desk support and outsourcing services, visit Progent's Help Desk Services.
Progent's Online Technical Support Technologies
Progent's powerful customer support reporting system includes extensive records of all support provided to Progent's customers. Every authorized Progent team engineer has access to the specifics of support provided to every client by any team engineer. This history of problems and fixes is structured as a readily searchable internal database that allows Progent's online technical experts to share their experiences company-wide to make sure that the efficiency of Progent's support improves over time. Progent's partnerships with key industry leaders such as Cisco and Microsoft make available other extensive support databases as well as to vendors' in-house support personnel that allow Progent's remote service experts to find the best resolutions promptly.
To learn how you can get in touch with a UNIX/Linux engineer or a Cisco CCIE for urgent online engineering expertise in Connecticut, call 1-800-993-9400 or visit Expert Online Computer Support.