If your company computer network is in Connecticut you can depend on quick remote technical support from a UNIX, Linux, Sun Solaris, Mac OS X or CCIE-certified support specialist to assist with the toughest problems involving your computer network. Progent offers the services of one of the most extensive groups of UNIX, Linux, Sun Solaris, Mac OS X and Cisco CCIE consultants available online of any independent support firm in the U.S. The cost is affordable, charges are by the minute, sign-up is immediate, and support is unbeatable.
In case your Connecticut business is located away from larger urban areas such as Bridgeport, New Haven, Hartford, or Stamford, the availability of UNIX, Linux, Solaris, or Apple Mac OS X or CCIE-certified engineers is often limited when there's an urgent situation. This can cause lost productivity for your business, angry clients, unproductive employees, and defocused management. By utilizing Progent's remote support, you have access to a Certified consultant who can offer help whenever you have to have it to get your computer network operating.
Since Progent bills for remote service per minute, your business pays only for services provided. Progent asks for no initialization charge. Many online consulting companies demand substantial minimum fees or bill for each quarter hour or longer. Progent's fine granularity and simple pricing policy do away with large tabs for fast solutions.
If your Connecticut business needs remote help for UNIX, Linux, Solaris, macOS and OS X or Cisco technology, go to Progent's remote help, call 866-776-4368, or go to Contact Progent.
Why is Progent's Remote Technical Support Services Unique?
Progent's experienced staff of online consulting professionals possesses a wide array of world-class information technology knowledge. This enables Progent's online technical support experts to deal successfully with the most complex network trouble more quickly than is possible with typical third-party service organizations or with the in-house IT staff usually available to smaller businesses. Progent has refined the technology and skills to repair problems efficiently in many different network configurations that incorporate combinations of UNIX, Linux, Solaris, Apple macOS and OS X, Microsoft, and Cisco technologies. (Check out Progent's customer testimonials.)
Progent's UNIX, Linux, Sun Solaris, Apple macOS and OS X, and CISCO CCIE service specialists have earned professional credentials including Sun Certified Network Administrator, Red Hat RHCE, Red Hat RHCT, Apple ACSA, Support Professional (ACSP), and Apple Certified Technical Coordinator. Progent's online service team members also have a number of key Cisco credentials which include Cisco Certified Internet Expert (CCIE) in Routing and Switching and Voice, plus Cisco Certified CCNP, Network Associate, Security Professional (CCSP), Voice Professional (CCVP), CCDA and CCDP.
To help companies that run environments incorporating a combination of UNIX/Linux, macOS and OS X, and Microsoft operating systems, Progent's online support team offers the help of engineers have earned important Microsoft credentials such as Microsoft Certified Systems Engineer (MSCE), Desktop Support Technician, and Solution Developer (MCSD). For delivering advanced security expertise, Progent provides remote contact with engineers who have been awarded major security certifications such as Certified Information Security Manager Engineers, Certified Information Systems Security Professional (CISSP) specialists, and ISSAP engineers. The range of Progent's technical knowledge coupled with Progent's group approach to fixing network problems streamlines service escalation, when called for, to experts with relevant background to resolve particularly intractable support calls. This speeds up resolutions of emergency problems, avoids network downtime, and reduces technical support bills.
For businesses anywhere in Connecticut, Progent enables virtually instant online communication with a UNIX, Linux, Solaris, macOS or OS X engineer for urgent support to repair information system issues that are impacting your business but are beyond the comfort zone of your in-house network service organization. Progent's UNIX, Linux, Solaris, Apple macOS and OS X, and CCIE-Premier support professionals can connect to your computer environment using state-of-the-art remote troubleshooting tools that allow them to provide fast and affordable evaluation and remediation of critical network problems.
Troubleshooting Services Progent's Phone-based Consulting Experts Can Offer Your Connecticut Business
Progent's network engineers can deliver expert support for an extensive array of UNIX, Apple Mac, Cisco, and Microsoft Windows products and technologies including:
Talk to a UNIX, Linux, Solaris, Mac OS X or Cisco Technical Assistance Specialist Immediately
Online Troubleshooting and Consulting for UNIX, Linux, Sun Solaris, and macOS and OS X Systems
Progent's UNIX/Linux, Sun Solaris, and macOS and OS X online computer service staff can assist Connecticut small businesses to maintain a large assortment of IT products and technologies including system infrastructure, messaging solutions, security expertise for computer systems and company operations, Microsoft Windows integration with UNIX, Linux, Sun Solaris, or macOS and OS X platforms, VMware technologies for server economization and streamlined administration, and migration from legacy applications to modern solutions powered by newer versions of UNIX, Linux, Solaris, Apple macOS and OS X, or Microsoft Windows.
Progent's support professionals offer remote troubleshooting for computers based on leading variants of the UNIX OS such as:
macOS and OS X,
IBM AIX Operating System,
SCO UNIX and
Silicon Graphics IRIX or common Linux products such as
Cisco Network Infrastructure and Security Products
Progent is unmatched in the network support arena for providing fast and economical communication with Cisco CCIEs. CCIEs are elite networking engineers who are awarded this prestigious certification only after thorough testing administered by Cisco. Usually CCIEs are hired by large enterprises or national Internet service providers (ISPs), and so their services are not easily available to small and mid-size businesses.
Progent is among the only computer consulting providers that makes sure that CCIEs are available to assist small and medium sized businesses. Also, Progent can provide quick access to a Cisco CCIE by phone so your company can receive immediate help for urgent network problems that are hurting your productivity but are outside the comfort zone of your usual IT support personnel. Progent's CCIE support experts can access your network via state-of-the-art on-line troubleshooting technology in order to perform fast and economical diagnosis and resolution of urgent system trouble.
CCIE Authorized experts from Progent can help your company to architect, implement, and support an integrated network infrastructure that can streamline operations, reduce costs, and accelerate time to positive ROI. By providing Cisco integrated services routers experience with Cisco Catalyst switches consulting services and Cisco Aironet wireless technology configuration help, Progent can greatly enhance the strategic value of your information system in Connecticut. To see additional information on Progent's support for Cisco infrastructure, visit Cisco Network Consulting Services.
Microsoft Partner for Remote Expertise for Microsoft Windows
Progent's Microsoft-certified remote service engineers can provide network troubleshooting and IT assistance for the complete line of Microsoft server products. Progent is a Microsoft Partner and can offer your company the assistance of consulting engineers who can help you with a broad range of platform expertise such as
Windows Server 2022 solution design and integration services, Windows Server 2019 migration consulting,
Windows Server 2016 hybrid cloud integration,
Windows Server 2012 R2 consulting,
MS Exchange 2019 planning and configuration,
Microsoft Exchange Server 2016 planning and deployment, Microsoft Exchange Server 2013 configuration,
SharePoint 2019 planning and configuration,
SharePoint 2016 migration and hybrid deployment consulting,
Microsoft Teams migration expertise,
Skype for Business planning and deployment support and Lync maintenance, Forefront Threat Management Gateway 2010 administration and ISA Server 2006 maintenance, MS SQL Server 2019 planning and deployment consulting, MS SQL Server 2017 expertise,
Microsoft SQL Server 2016 migration and programming, and Microsoft SQL Server 2014 support,
System Center 2016 Operations Manager (SCOM 2016) hybrid cloud monitoring and analytics,
Microsoft System Center 2012 Operations Manager (SCOM 2012) network monitoring,
Project Server training,
Small Business Server consulting, and
Windows 2012 R2 Essentials migration and cloud integration.
Premier Security Specialists
Progent provides you contact with certified CISM, CISA and CISSP security consultants who offer a range of security services that can bolster the immunity of your UNIX, Linux, Sun Solaris, or macOS and OS X network against attacks or help your business to recover rapidly from an assault. Security solutions offered by Progent include: comprehensive security audits utilizing tools such as GFI LANguard, NMAP Port Scanner, and products from Solar Winds and Hydra; rapid recovery from virus and worm attacks; configuring firewalls; planning safe techniques for remote and mobile access; securing your email infrastructure against viruses, spam and directory harvest attacks; and implementing round-the-clock network monitoring. To read more concerning Progent's security services for small and medium-size companies, refer to Progent's Consulting Support for Network Security.
Applications Support: Training, Development, Integration
Progent's Mac technology consultants can promote the creative aspect of Mac environments by providing help services and training in imaging, sound, and video. Progent's consultants offer expertise in a variety of Mac programs including Adobe Photoshop, Illustrator, Adobe InDesign, QuarkXPress, Apple Logic, MOTU Digital Performer, Digidesign Pro Tools, Apple Final Cut Pro, Apple Motion, and After Effects. Progent can also assist you with special projects such as capturing or digitizing audio or video or configuring an audio/video post-production studio.
Progent's Application Experts Team can supply professional engineering expertise and training in special application areas including Enterprise Requirements Planning, MRP, custom financial systems, and Customer Relationship Management. Progent also can provide expertise, customization, and education for familiar Microsoft business applications such as Microsoft CRM, Microsoft Office Project, Microsoft Office Word, and Microsoft Office Excel. For additional information on Progent's consulting, customization, and education services for UNIX, Linux, Sun Solaris, Apple macOS and OS X, or Microsoft applications, see Progent's Business Application Experts Group.
Help Desk Support Options
Progent provides three service offerings for Call Center assistance including UNIX/Linux, Sun Solaris, macOS and OS X, Cisco and Microsoft Call Center Outsourcing Support Services, Virtual Helpdesk Support Services, and Helpdesk Operations Consulting and Staffing Services.
Progent is a Microsoft-Certified Partner and maintains a large team of Cisco-certified networking experts. Progent's Call Center team of seasoned UNIX, Linux, Sun Solaris, macOS and OS X, Cisco and Microsoft professionals can provide your clients instant contact with a dependable technical support resource with years of experience delivering telephone-based support and online troubleshooting for small and medium-size business information systems. Progent's concentration is on giving the Help Desk Call Center a respected image as a solid contributor to business success, and Progent's charter is to resolve rather than just record problems. To find out more about Progent's Help Desk support and outsourcing services, go to Progent's Help Desk Call Center Services.
Progent's Remote Support Tools
Progent has developed a collection of customized tools, evolved during many years of use, focused on enabling the most advanced quality of service for delivering online engineering help and repair for small and medium-size company information networks. Progent offers safe Virtual Private Network support for gateways from multiple popular vendors including Microsoft, Cisco, Sonicwall and Checkpoint. Protected VPN offsite access enables the engineers of Progent's Technical Response Center to link to your system without violating system security.
Progent's advanced service database system includes extensive histories for all service provided to Progent's clients. Every authorized Progent team consultant has access to the details of support delivered to every client by any staff member. This archive of trouble tickets and resolutions is organized as an easily accessible internal database that enables Progent's remote support professionals to share their knowledge with the whole team to make sure that the efficiency of Progent's support grows over time. Progent's certifications with key vendors including Cisco and Microsoft make available additional extensive support databases and to vendors' in-house engineering personnel that allow Progent's remote consulting specialists to find the optimal resolutions promptly.
To find out how to get in touch with a UNIX/Linux engineer or a Cisco certified CCIE for urgent phone-based consulting assistance in Connecticut, call 1-800-993-9400 or visit Urgent Remote Network Help.