If your business information network is inConnecticutyou can have fast phone-based access to a UNIX, Linux, Sun Solaris, Mac OS X or CCIE-certified professional to resolve complex issues involving your IT network. Progent offers the services of one of the largest teams of UNIX and Cisco CCIE support professionals accessible online of any independent service firm in the United States. Rates are affordable, charges are per minute, engagement is fast, and support is world class.
In case yourConnecticutbusiness is located some distance from larger metropolitan areas includingBridgeport, New Haven, Hartford, or Stamford, the availability of UNIX, Linux, Sun Solaris, or Mac OS X or Cisco CCIE engineers may be limited when you have a network crash. This can result in a drop in revenue for your company, upset customers, unproductive employees, and distracted executives. By calling Progent, you can get in touch with a Premier consultant who can provide expertise whenever you require it to get your information system running.
Because Progent charges for online service on a per-minute basis, your business is invoiced exclusively for technical help delivered. Progent requires no service activation surcharge. Many online consulting companies demand substantial minimum payments or charge for each fifteen minutes or more. Progent's small granularity and straightforward billing mechanism save you from large invoices for quick solutions.
If your Connecticut business needs remote help for UNIX, Linux, Solaris, macOS and OS X or Cisco technology, visit Progent's phone-based support, phone 866-776-4368, or go to Contact Progent.
Why is Progent's Online Support Services Special?
Progent's seasoned team of remote consulting engineers has a broad array of in-depth information technology knowledge. This enables Progent's remote technical support experts to deal successfully with the most challenging technical problems faster than is possible with ordinary third-party support organizations or with the in-house support staff usually available to smaller companies. Progent has developed the tools and skills to repair technical issues economically in a wide variety of computer configurations that incorporate combinations of UNIX/Linux, Sun Solaris, macOS and OS X, Microsoft, and Cisco products. (Refer to Progent's client testimonials.)
Progent's UNIX, Linux, Solaris, macOS and OS X, and CCIE support experts have qualified for advanced credentials including Certified Network Administrator for Solaris, Red Hat Certified Engineer, Red Hat RHCT, Apple ACSA, Support Professional (ACSP), and Apple Certified Technical Coordinator. Progent's remote service experts also have a variety of high-level Cisco credentials including Cisco Certified Internet Expert in Routing/Switching, Security, and Voice, plus Cisco Certified CCNP, Network Associate (CCNA), Security Professional, CCVP, CCDA and CCDP.
In order to assist businesses who run networks based on a combination of UNIX, Linux, Solaris, macOS and OS X, and Microsoft Windows operating systems, Progent's remote service team makes available the expertise of engineers who hold important Microsoft credentials including Microsoft Certified Systems Engineer, Desktop Support Technician (MCDST), and Solution Developer (MCSD). To provide high-level security consulting, Progent offers phone-based contact with professionals who have earned major security credentials such as Certified Information Security Manager (CISM) Engineers, CISSP experts, and Information System Security Architecture Professional engineers. The range of Progent's expertise combined with Progent's team-oriented approach to repairing network problems streamlines service escalation, if needed, to specialists with sufficient competence to resolve unusually intractable jobs. This speeds up remediation of serious network problems, avoids system disruption, and minimizes technical support invoices.
For businesses throughout Connecticut, Progent allows fast remote contact with a UNIX, Linux, Sun Solaris, Apple macOS or OS X consultant for emergency help to fix computer problems that are damaging business productivity and are outside the comfort zone of your in-house computer service organization. Progent's UNIX/Linux, Sun Solaris, Apple macOS and OS X, and CCIE-Certified support professionals can interface with your computer environment via the latest remote support tools that allow them to provide fast and economical diagnosis and resolution of critical network problems.
Services Progent's Online Support Specialists Can Provide Your Connecticut Company
Progent service specialists can deliver expert help for a comprehensive set of UNIX/Linux, Apple OS X, Cisco, and Windows solutions such as:
Get in Touch with a UNIX/Linux or Cisco Network Assistance Specialist Immediately
Remote Support Services for UNIX/Linux, Sun Solaris, and Apple macOS and OS X Environments
Progent's UNIX/Linux, Sun Solaris, and Apple macOS and OS X remote technical support staff can help Connecticut small businesses with an extensive set of information products and technologies including network architecture, email support, security consulting for networks and company processes, Windows coexistence with UNIX/Linux, Solaris, or Apple macOS and OS X platforms, virtual server products for server consolidation and centralized management, and moving from out-of-date applications to contemporary environments based on updated versions of UNIX/Linux, Solaris, Apple macOS and OS X, or MS Windows.
Progent's service experts can provide online technical help for computers based on popular variants of UNIX including:
Apple macOS and OS X,
Berkeley UNIX (BSD),
SGI/Irix or mainstream Linux packages such as
Debian GNU/Linux and
Cisco Network Infrastructure and Security Technology
Progent is unmatched in the network support arena for offering fast and economical communication with Cisco Certified Internetwork Experts (CCIEs). CCIEs are elite network engineers who qualify for this rare credential by passing thorough testing administered by Cisco. The vast majority of CCIEs are employed by large corporations or nationwide Internet service providers (ISPs), and as a result their services are not easily available to the general public.
Progent is one of the only IT technology support providers that ensures that Cisco CCIEs stay accessible to assist small and mid-size businesses. In addition, Progent can provide convenient communication with a Cisco CCIE via phone so that you can receive timely assistance for complex network problems that are hurting your productivity but are beyond the competence of your local system maintenance providers. Progent's CCIE support experts can connect to your network via sophisticated on-line troubleshooting tools in order to execute fast and affordable analysis and resolution of serious system anomalies. To see more information about Progent's services for Cisco infrastructure, see Cisco Network Engineering Support.
Microsoft Certified Partner for Phone-based Consulting for Microsoft Windows
Progent's Microsoft-premier online service experts can deliver computer problem solving and IT support for the complete line of Microsoft server platforms. Progent is a Microsoft Certified Partner and can provide your company the assistance of consulting professionals who can help you with a broad variety of platform expertise including
Windows Server 2022 planning and integration services, Windows Server 2019 migration services,
Windows Server 2016 hybrid cloud integration,
Windows Server 2012 R2 consulting,
MS Exchange 2019 Server planning and configuration,
Microsoft Exchange 2016 Server planning and deployment, Microsoft Exchange 2013 integration,
SharePoint 2019 planning and integration,
SharePoint 2016 migration and hybrid deployment support,
Microsoft Teams migration expertise,
Microsoft Skype for Business Server integration support and Lync migration, Forefront TMG administration and ISA Server migration, Microsoft SQL Server 2019 planning and deployment consulting, MS SQL Server 2017 consulting,
Microsoft SQL Server 2016 integration and programming, and Microsoft SQL Server 2014 consulting,
System Center 2016 Operations Manager hybrid cloud infrastructure monitoring,
System Center 2012 Operations Manager (SCOM 2012) monitoring and reporting,
Project Server and Server Online training,
Small Business Server 2011 support, and
Windows Essentials migration and cloud integration.
Certified System Security Engineers
Progent offers you contact with expert CISA, CISM, and ISSAP security professionals who can deliver a variety of system protection solutions that can enhance the defenses of your UNIX/Linux, Sun Solaris, or macOS and OS X network against assaults or assist your business to recover rapidly from an assault. Security solutions provided Progent include: comprehensive security audits utilizing utilities such as GFI LANguard Network Security Scanner, AMAP Application Scanner, and utilities from Metasploit and Netcat; efficient recuperation from malicious attacks; integrating firewalls; establishing secure architectures for off-site and mobile access; protecting your messaging system against viruses, spam and DHA attacks; and implementing continual proactive monitoring. For more information concerning Progent's security expertise for small and midsize companies, visit Progent's Consulting Expertise for System Security.
Business Applications Services: Online Classes, Development, Troubleshooting
Progent's Mac technology experts can promote the creative facets of Mac environments by offering help services and training in graphics, sound, and video. Progent's consultants can provide help in a range of Apple Mac applications including Adobe Photoshop, Illustrator, Adobe InDesign, QuarkXPress, Apple Logic, MOTU Digital Performer, Digidesign Pro Tools, Final Cut Pro, Apple Motion, and Adobe After Effects. Progent can also help you with specific jobs such as scanning or digitizing audio or video or configuring an audio/video post-production facility.
Progent's Application Experts Team offers in-depth consulting expertise and training in special application fields such as ERP, Manufacturing Requirements Planning, accounting system customization, and Customer Relationship Management. Progent also offers expertise, custom programming, and education for familiar Microsoft business applications including CRM, MS Office Project, Office Word, and Microsoft Excel. To learn more information concerning Progent's expertise, programming, and education services for UNIX/Linux, Sun Solaris, Apple macOS and OS X, or Microsoft applications, refer to Progent's Applications Experts Team.
Help Desk Call Center Support Alternatives
Progent offers three programs for Help Desk assistance : UNIX/Linux, Sun Solaris, Apple macOS and OS X, Cisco and Microsoft Help Desk Outsourcing Support Services, Virtual Helpdesk Support Services, and Call Center Consulting and Staffing.
Progent is a Microsoft-Certified Partner and maintains a large roster of Cisco-authorized networking specialists. Progent's Call Center staff of seasoned UNIX/Linux, Solaris, Apple macOS and OS X, Cisco and Microsoft professionals are available to give your customers easy access to a reliable support resource with extensive experience delivering telephone-based support and online troubleshooting for small and medium-size business networks. Progent's concentration is on earning the Help Desk Call Center a respected reputation as a key driver of company success, and Progent's charter is to resolve and not merely record problems. To find out additional information on Progent's Call Center support and outsourcing services, see Progent's Help Desk Services.
Progent's Online Support Tools
Progent's advanced service reporting system keeps extensive records for all service delivered to Progent's customers. Each authorized Progent staff engineer has access to the history of services rendered to each customer by any team member. This database of issues and solutions is organized as an easily searchable proprietary knowledge base that permits Progent's remote support experts to share their knowledge with the whole team to ensure that the efficiency of Progent's support services grows daily. Progent's certifications with major vendors such as Cisco and Microsoft make available additional vast support databases and to vendors' in-house support personnel that enable Progent's online service experts to come up with the best resolutions quickly.
To see how to ask a UNIX, Linux, Solaris, macOS or OS X consultant or a Cisco certified CCIE for urgent remote consulting expertise in Connecticut, call 1-800-993-9400 or go to Expert Remote Network Help.