If your company network is in the state of Connecticut you can now get quick remote contact with a UNIX or Cisco CCIE expert to fix complex problems involving your computer network. Progent offers the services of among the largest teams of UNIX and Cisco CCIE support professionals accessible by phone of any independent service organization in the United States. Rates are reasonable, billing is by the minute, engagement is immediate, and support is unbeatable.
If your Connecticut company is based outside of major urban neighborhoods including Bridgeport, New Haven, Hartford, or Stamford, support from UNIX, Linux, Solaris, or Apple Mac OS X or CCIE-certified engineers may be limited when you have a crisis. This can result in a loss of revenue for your business, angry clients, unproductive employees, and defocused management. By contacting Progent's online services, you have access to a Premier consultant ready to deliver help when you require it to get your system running.
Since Progent bills for online support per minute, your business pays only for technical help delivered. Progent imposes no initialization surcharge. Many online service firms have significant minimum time requirements or bill for every quarter hour or longer. Progent's fine granularity and straightforward pricing mechanism do away with big tabs for quick solutions.
If your Connecticut business requires online assistance for UNIX/Linux, Sun Solaris, macOS and OS X or Cisco technology, visit Progent's phone-based help, call 866-776-4368, or visit Contact Progent.
What Makes Progent's Remote Support Program Special?
Progent's seasoned team of remote consulting professionals possesses a broad range of in-depth information technology skills. This enables Progent's online service experts to resolve the most complex technical problems more quickly than is feasible with ordinary independent support firms or with the in-house IT staff usually available to small or mid-size companies. Progent has refined the technology and skills to repair technical issues economically in many different network configurations that feature mixtures of UNIX, Linux, Solaris, Apple macOS and OS X, Microsoft Windows, and Cisco technologies. (Check out Progent's client testimonials.)
Progent's UNIX/Linux, Solaris, macOS and OS X, and CCIE consultants have earned advanced certifications such as Sun SCNA and SCSA for Solaris, Red Hat Certified Engineer (RHCE), Red Hat RHCT, Apple ACSA, Apple Certified Support Professional, and Apple Certified Technical Coordinator. Progent's remote support team members also have a variety of high-level Cisco credentials including Cisco Certified Internet Expert in Routing/Switching, Security, and Voice, plus Cisco Certified Network Professional (CCNP), Network Associate, Security Professional (CCSP), Voice Professional, CCDA and CCDP.
In order to help businesses that maintain environments powered by a combination of UNIX, Linux, Solaris, macOS and OS X, and Microsoft operating systems, Progent's online support team can provide the expertise of engineers have earned important Microsoft credentials including Microsoft Certified Systems Engineer, Desktop Support Technician, and Solution Developer (MCSD). To provide company-wide security expertise, Progent provides remote contact with professionals who have earned recognized security certifications such as Certified Information Security Manager Engineers, CISSP specialists, and Information System Security Architecture Professional consultants. The scope of Progent's expertise combined with Progent's team-oriented approach to fixing network problems streamlines service escalation, if appropriate, to specialists with relevant background to deal with particularly intractable support calls. This speeds up resolutions of emergency problems, avoids network disruption, and minimizes technical support bills.
For businesses in the state of Connecticut, Progent offers immediate online access to a UNIX, Linux, Solaris, macOS or OS X engineer for critical assistance to fix computer problems that are affecting your business but are outside the skill set of your on-hand IT maintenance resources. Progent's UNIX/Linux, Sun Solaris, macOS and OS X, and CCIE-Premier service team can interface with your computer environment using advanced remote support technologies in order to perform quick and affordable analysis and resolution of serious IT problems.
Troubleshooting Services Progent's Remote Support Specialists Can Offer Your Connecticut Company
Progent network consultants are qualified to provide expert help for a comprehensive array of UNIX/Linux, Apple, Cisco, and Microsoft Windows technologies including:
Contact a UNIX, Linux, Solaris, Mac OS X or Cisco Technical Support Expert Now
Remote Expertise for UNIX, Linux, Sun Solaris, and macOS and OS X Systems
Progent's UNIX/Linux, Solaris, and Apple macOS and OS X online network support team can assist Connecticut companies with a large set of computer products and technologies such as system architecture, messaging support, security consulting for computer systems and company operations, Windows coexistence with UNIX/Linux, Sun Solaris, or Apple macOS and OS X platforms, VMware options for server economization and centralized management, and moving from out-of-date applications to contemporary solutions based on newer versions of UNIX/Linux, Solaris, macOS and OS X, or MS Windows.
Progent's service experts offer remote technical help for computers powered by leading versions of the UNIX OS including:
Apple macOS and OS X,
IBM AIX OS,
SCO UNIX and
Silicon Graphics IRIX or common Linux packages including
Cisco Network Architecture and Security Products
Progent is unmatched in the IT consulting industry for providing fast and affordable access to Cisco CCIEs. CCIEs are elite network professionals who earn this rare credential by completing thorough examinations administered by Cisco. In most cases CCIEs work for big enterprises or nationwide Internet service providers (ISPs), and consequently their skills are not easily available to small and medium-size businesses.
CCIE Premier consultants from Progent can help your business to plan, configure, and maintain a converged business network that can simplify operations, lower expenses, and speed the path to profitability. By providing Cisco integrated services routers expertise with Cisco Catalyst switches consulting services and Aironet wireless technology integration help, Progent can dramatically increase the strategic value of your integrated network in Connecticut. To see additional information about Progent's expertise in Cisco network appliances, visit Cisco Network Professional Services.
Microsoft Partner for Remote Technical Support for Microsoft Windows
Progent's Microsoft-expert online support professionals offer computer repair and IT support for all Microsoft server platforms. Progent is a Microsoft Certified Partner and can offer your business the expertise of support professionals who can help your company with a wide variety of technology expertise including
Windows Server 2019 migration consulting,
Windows Server 2016 hybrid cloud integration,
Windows Server 2012 R2 consulting,
Windows Server 2008 R2 support,
Microsoft Exchange 2019 planning and configuration,
Microsoft Exchange 2016 planning and deployment, Exchange Server 2013 configuration,
Microsoft Exchange Server 2010 maintenance,
SharePoint 2016 migration consulting,
SharePoint Server 2019 design and integration,
Skype for Business planning and deployment consulting and Microsoft Lync maintenance, Forefront Threat Management Gateway administration and ISA Server migration, Microsoft SQL Server 2017 expertise,
SQL Server 2016 integration and development, and SQL Server 2014 consulting,
System Center 2016 Operations Manager hybrid cloud infrastructure monitoring,
Microsoft System Center 2012 Operations Manager (SCOM 2012) monitoring and reporting,
Project Server planning,
SBS Server 2011 support, and
Windows 2012 R2 Essentials cloud integration.
Certified System Security Engineers
Progent provides you contact with qualified CISA, CISM, and ISSAP security consultants who can deliver a variety of security solutions that can enhance the resistance of your UNIX, Linux, Solaris, or Apple macOS and OS X environment against assaults or assist you to recover rapidly from an attack. Security services available from Progent include: in depth security audits using utilities such as GFI LANguard NSS, EEYE Vulnerability Scanner, and software from Metasploit and Netcat; quick recuperation from virus and worm assaults; configuring firewalls; establishing safe architectures for off-site and mobile access; protecting your email system against viruses, spam and directory harvest attacks; and setting up 24x7 automated monitoring. To read additional information about Progent's security support for small and midsize businesses, refer to Progent's Engineering Support for System Security.
Business Applications Support: Training, Development, Integration
Progent's Mac technology consultants can support the creative facets of Mac computing by providing consulting services and education in graphics, sound, and motion video. Progent's consultants offer expertise in a variety of Mac applications including Photoshop, Illustrator, Adobe InDesign, QuarkXPress, Apple Logic, MOTU Digital Performer, Digidesign Pro Tools, Final Cut Pro, Apple Motion, and After Effects. Progent can also help you with specific jobs such as scanning or digitizing audio or video or setting up an audio/video post-production studio.
Progent's Application Experts Team offers professional engineering support and training in specific application areas such as ERP, MRP, accounting system customization, and Customer Relationship Management. Progent also offers consulting, custom programming, and training for popular Microsoft applications such as CRM, Microsoft Office Project, Microsoft Word, and Office Excel. To find out more concerning Progent's expertise, programming, and education services for UNIX, Linux, Solaris, Apple macOS and OS X, or Microsoft applications, go to Progent's Applications Experts Group.
Help Desk Call Center Service and Outsourcing Options
Progent provides a variety of programs for Call Center services that include UNIX/Linux, Solaris, Apple macOS and OS X, Cisco and Microsoft Help Desk Call Center Outsourcing Services, Virtual Help Desk Services, and Helpdesk Consulting and Staffing Services.
Progent's Help Desk Call Center Outsourcing Services are intended mainly for businesses who need the immediate accessibility of an effective Call Center but who have limited funds and internal support bandwidth. Progentís Virtual Help Desk is a seamless supplement to your current Call Center staff. Progent can operate as a main Call Center for your organization, serve as an escalation alternative for tough technical issues, or be available in overflow situations when your other resources are swamped. Progent's Help Desk Call Center Consulting Services can assist you in building an efficient new Help Desk Call Center or improving your existing one, selecting or customizing Help Desk software products to address the particular requirements of your business, or providing supplemental staff to operate remotely with your in-house Help Desk group to deal with high-demand scenarios like software migrations. To find out more information concerning Progent's Call Center support, see Progent's Help Desk Support.
Progent's Online Service Technologies
Progent's highly evolved service database software keeps thorough documentation for all support provided to Progent's customers. Each authorized Progent staff consultant has the benefit of the details of services rendered to each customer by any team engineer. This database of problems and fixes is structured as a readily searchable internal database that permits Progent's remote support experts to communicate their experiences with the whole team to ensure that the quality of Progent's support services grows daily. Progent's partnerships with major industry leaders including Cisco and Microsoft make available other vast technical support knowledge bases and to vendors' internal technical staff that allow Progent's remote consulting experts to come up with the optimal resolutions quickly.
To see how to get in touch with a UNIX/Linux consultant or a Cisco CCIE for emergency phone-based engineering support in Connecticut, call 1-800-993-9400 or visit Expert Remote Network Support.