If your company IT network is inConnecticutyou can have quick online technical support from a UNIX, Linux, Solaris, Apple Mac OS X or Cisco CCIE support specialist to fix emergency issues that threaten your computer network. Progent retains among the most extensive teams of UNIX, Linux, Solaris, Apple Mac OS X and CCIE-certified consultants accessible online of any nationwide support firm in the United States. Rates are reasonable, billing is per minute, sign-up is fast, and service is unbeatable.

In case yourConnecticutoffice is some distance from larger metropolitan neighborhoods likeBridgeport, New Haven, Hartford, or Stamford, contact with UNIX, Linux, Sun Solaris, or Mac OS X or CCIE-certified engineers is often limited when you have an emergency. This can result in a loss of income for your company, angry clients, idle employees, and defocused executives. By contacting Progent's online services, you can get in touch with a Premier professional who can deliver expertise whenever you require it to get your network operating.

Because Progent charges for phone support by the minute, your company pays just for support received. Progent requires no startup fee. Some remote support firms have substantial minimum time requirements or bill for every quarter hour or more. Progent's by-the-minute granularity and simple pricing model save you from big bills for fast repairs.

If your Connecticut company requires remote help for UNIX, Linux, Sun Solaris, Apple macOS and OS X or Cisco technology, go to Progent's remote help, call 866-776-4368, or go to Contact Progent.

Why is Progent's Online Technical Support Services Special?
Progent's seasoned team of remote support engineers offers a broad range of in-depth computer knowledge. This allows Progent's online technical support specialists to deal successfully with the most challenging network trouble more quickly than is feasible with typical independent support organizations or with the internal support staff commonly found in smaller businesses. Progent has refined the technology and skills to fix technical issues economically in a wide variety of computer configurations that incorporate mixtures of UNIX/Linux, Sun Solaris, Apple macOS and OS X, Microsoft, and Cisco technologies. (Refer to Progent's client testimonials.)

Progent's UNIX, Linux, Sun Solaris, macOS and OS X, and CCIE service specialists have earned major credentials including Sun Solaris SCNA, Red Hat RHCE, Red Hat Certified Technician (RHCT), Apple ACSA, Support Professional (ACSP), and Technical Coordinator (ACTC). Progent's remote service experts also have a variety of high-level Cisco certifications including Cisco Certified Internet Expert in Routing/Switching, Security, and Voice, plus Cisco Certified Network Professional, CCNA, Security Professional (CCSP), Voice Professional, and Design Professional.

In order to assist businesses that run networks powered by a mix of UNIX/Linux, Apple macOS and OS X, and Microsoft operating systems, Progent's remote support team makes available the assistance of consultants with prestigious Microsoft credentials such as Microsoft Certified Systems Engineer (MSCE), Desktop Support Technician, and Solution Developer (MCSD). To provide company-wide security consulting, Progent provides online support from engineers who have qualified for a variety of security certifications such as Certified Information Security Manager Engineers, CISSP experts, and ISSAP engineers. The range of Progent's technical knowledge coupled with Progent's team-oriented approach to repairing technical difficulties streamlines service escalation, if appropriate, to experts with sufficient competence to resolve particularly intractable support calls. This speeds up remediation of urgent network problems, prevents network downtime, and minimizes technical support bills.

For companies anywhere in Connecticut, Progent enables immediate remote communication with a UNIX/Linux, Sun Solaris, macOS or OS X engineer for emergency assistance to repair computer issues that are hurting your business and are beyond the scope of your on-hand network maintenance organization. Progent's UNIX/Linux, Solaris, macOS and OS X, and CCIE-Premier support professionals can interface with your system with advanced remote troubleshooting tools that allow them to deliver fast and affordable analysis and repair of serious IT problems.

Services Progent's Phone-based Support Experts Can Offer Your Connecticut Business
Progent's network engineers are qualified to deliver advanced help for an extensive set of UNIX/Linux, Apple OS X, Cisco, and Windows solutions such as:

Online Support Services for UNIX/Linux, Solaris, and macOS and OS X Environments
Progent's UNIX, Linux, Solaris, and macOS and OS X phone-based network support team can help Connecticut companies to maintain a comprehensive assortment of IT products and technologies including system architecture, email solutions, security expertise for computer systems and business processes, Windows coexistence with UNIX/Linux, Sun Solaris, or macOS and OS X systems, VMware products for processor consolidation and centralized administration, and transitioning from older systems to contemporary solutions based on newer versions of UNIX/Linux, Sun Solaris, macOS and OS X, or MS Windows.

Progent's service professionals offer remote technical help for systems based on leading versions of the UNIX operating system including: Apple macOS and OS X, Solaris, IBM AIX Open UNIX, HP-UX, Berkeley UNIX (BSD), SCO UNIX and SGI/Irix or common Linux packages including RedHat, SUSE, Debian GNU/Linux and Slackware.

Cisco Network Infrastructure and Security Products
Progent is unmatched in the computer support industry for offering fast and economical access to Cisco CCIEs. CCIEs are elite networking consultants who qualify for this advanced certification by passing strenuous testing supervised by Cisco. In most cases CCIEs are hired by big corporations or nationwide Internet service providers (ISPs), and consequently their expertise is not conveniently accessible to small and midsize businesses.

Progent is one of the rare IT service organizations that ensures that Cisco CCIEs stay accessible to assist small and mid-size businesses. Also, Progent facilitates convenient contact with a CCIE by telephone so that you can benefit from immediate help for urgent system issues that are hurting your business but are not within the comfort zone of your local system support providers. Progent's CCIE engineers can connect to your network by means of sophisticated remote support technology in order to execute quick and economical diagnosis and resolution of critical network trouble. To find out more on Progent's support for Cisco network appliances, refer to Cisco Technology Engineering Expertise.

Microsoft Certified Partner for Remote Technical Support for MS Windows
Progent's Microsoft-expert online service experts can provide computer system troubleshooting and IT help for the complete line of Microsoft server technologies. Progent is a Microsoft Partner and can provide your company the assistance of consulting engineers who can assist your company with a broad range of platform expertise such as Windows Server 2022 solution design and migration services, Windows Server 2019 migration consulting, Windows Server 2016 hybrid cloud integration, Windows Server 2012 R2 migration, MS Exchange 2019 integration, MS Exchange Server 2016 planning and deployment, Microsoft Exchange Server 2013 integration, SharePoint 2019 planning and configuration, SharePoint 2016 migration expertise, Microsoft Teams planning and integration, Skype for Business Server configuration consulting and Microsoft Lync migration, Microsoft Forefront TMG administration and ISA Server maintenance, MS SQL Server 2019 integration expertise, Microsoft SQL Server 2017 consulting, SQL Server 2016 integration and programming, and Microsoft SQL Server 2014 consulting, System Center 2016 Operations Manager hybrid cloud infrastructure monitoring, System Center 2012 Operations Manager (SCOM 2012) monitoring and reporting, Project Server and Server Online planning, SBS Server consulting, and Windows Essentials cloud integration.

Premier Security Professionals
Progent offers you contact with qualified CISM, CISSP and ISSAP security professionals who can deliver a range of security services that can strengthen the protection of your UNIX, Linux, Solaris, or macOS and OS X environment against internal or external threats or assist your business to revive rapidly from a breach. Security services provided Progent include: in depth security audits using utilities such as GFI LANguard, NMAP Port Scanner, and products from Solar Winds and Hydra; quick recovery from malicious attacks; configuring firewalls; planning safe techniques for off-site and mobile access; protecting your email system from viruses, spam and DHA attacks; and offering 24x7 network monitoring. To read more information concerning Progent's security expertise for small and midsize companies, see Progent's Engineering Services for Network Security.

Applications Support: Training, Custom Programming, Problem Solving
Progent's Mac technology experts can promote the creative facets of Mac environments by providing help services and training in graphics, audio, and video. Progent's consultants can provide expertise in a variety of Mac programs such as Adobe Photoshop, Illustrator, Adobe InDesign, QuarkXPress, Apple Logic, MOTU Digital Performer, Digidesign Pro Tools, Final Cut Pro, Apple Motion, and Adobe After Effects. Progent can also assist you with specific jobs such as scanning or digitizing audio or video or configuring an audio/video post-production facility.

Progent's Application Experts Team can supply in-depth consulting expertise and training in specific application fields including Enterprise Requirements Planning, MRP, custom financial systems, and Customer Relationship Management. Progent also can provide consulting, custom development, and training for Microsoft applications such as Microsoft CRM, Microsoft Project, Word, and Office Excel. For additional information on Progent's expertise, custom programming, and training offerings for UNIX/Linux, Sun Solaris, macOS and OS X, or Microsoft applications, refer to Progent's Applications Experts Team.

Call Center Service and Outsourcing Options
Progent provides three support programs for Call Center services : UNIX/Linux, Sun Solaris, macOS and OS X, Cisco and Microsoft Help Desk Outsourcing Services, Virtual Helpdesk Support Services, and Help Desk Consulting and Staffing.

Progent is a Microsoft Partner and has a large roster of Cisco-certified network infrastructure experts. Progent's Call Center team of seasoned UNIX, Linux, Solaris, macOS and OS X, Cisco and Microsoft professionals can offer your clients easy contact with a reliable technical support resource with extensive experience delivering phone support and online troubleshooting for small and midsize business information systems. Progent's concentration is on giving the Call Center a positive reputation as a significant contributor to company success, and Progent's charter is to fix and not just document problems. To find out more about Progent's Help Desk Call Center outsourcing, refer to Progent's Call Center Services.

Progent's Remote Technical Support Technologies
Progent has deployed a set of customized tools, evolved during years of use, dedicated to promoting the most advanced quality of service for delivering online engineering support and troubleshooting for small and midsize business IT networks. Progent provides secure VPN support for VPN gateways from a variety of leading companies including Microsoft, Cisco, Sonicwall and Checkpoint. Protected VPN offsite access enables the engineers of Progent's Technical Response Center to link to your system without violating network security.

Progent's highly evolved customer support database system stores thorough documentation of all support delivered to Progent's customers. Every authorized Progent staff consultant has the benefit of the history of support rendered to each client by any staff member. This archive of trouble tickets and solutions is structured as a readily retrievable internal knowledge base that allows Progent's online support experts to communicate their experiences company-wide to make sure that the efficiency of Progent's technical support improves over time. Progent's certifications with major vendors such as Cisco and Microsoft permit access to additional extensive support knowledge bases as well as to manufacturers' in-house technical personnel that enable Progent's online service specialists to come up with the optimal solutions promptly.

Talk to a UNIX, Linux, Sun Solaris, Apple Mac or Cisco Technical Support Expert Now
To see how you can contact a UNIX/Linux engineer or a Cisco CCIE for emergency phone-based professional support in Connecticut, phone 1-800-993-9400 or visit Urgent Online Network Support.


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