If your company IT network is inConnecticutyou can depend on quick phone-based technical support from a UNIX, Linux, Sun Solaris, Mac OS X or Cisco CCIE professional to assist with the toughest issues involving your network. Progent maintains one of the most extensive groups of UNIX, Linux, Solaris, Apple Mac OS X and Cisco CCIE consultants accessible by phone of any independent service firm in the U.S. Rates are affordable, charges are per minute, engagement is immediate, and support is world class.
In case yourConnecticutnetwork is based some distance from larger urban areas likeBridgeport, New Haven, Hartford, or Stamford, help from UNIX, Linux, Solaris, or Apple Mac OS X or Cisco CCIE experts may be problematic during an urgent situation. This could mean a drop in productivity for your business, upset customers, idle employees, and defocused executives. By contacting Progent's remote support, you have access to a Certified engineer who can deliver help when you require it to keep your computer network operating.
Since Progent bills for telephone-based help by the minute, your business pays just for services provided. Progent imposes no initialization fee. Some online consulting firms apply significant minimum fees or charge for every fifteen minutes or longer. Progent's small granularity and straightforward pricing policy avoid unexpectedly large bills for quick solutions.
If your Connecticut business needs online help for UNIX, Linux, Solaris, macOS and OS X or Cisco technology, visit Progent's phone-based support, call 866-776-4368, or refer to Contact Progent.
What Makes Progent's Remote Support Program Unique?
Progent's experienced staff of remote support professionals offers a broad array of in-depth information technology knowledge. This allows Progent's online service experts to resolve the most challenging network trouble more quickly than is possible with typical third-party support firms or with the internal support staff commonly available to smaller companies. Progent has developed the tools and experience to repair technical issues economically in a wide variety of computer environments that feature mixtures of UNIX, Linux, Sun Solaris, macOS and OS X, Microsoft Windows, and Cisco technologies. (See Progent's client testimonials.)
Progent's UNIX/Linux, Solaris, macOS and OS X, and CISCO CCIE consultants have earned advanced certifications including Sun SCNA and SCSA for Solaris, Red Hat Certified Engineer (RHCE), Red Hat Certified Technician (RHCT), Apple ACSA, Support Professional (ACSP), and Apple Certified Technical Coordinator. Progent's remote support team members also hold a number of high-level Cisco certifications which include Cisco Certified Internet Expert (CCIE) in Routing/Switching, Security, and Voice, plus Cisco Certified Network Professional, CCNA, CCSP, Voice Professional, and Design Professional.
To assist businesses that maintain environments featuring a mix of UNIX, Linux, Solaris, Apple macOS and OS X, and Microsoft technology, Progent's remote service group makes available the services of engineers have earned important Microsoft certifications such as Microsoft Certified Systems Engineer, Desktop Support Technician (MCDST), and Solution Developer (MCSD). For delivering advanced security expertise, Progent offers phone-based support from engineers who have earned recognized security credentials such as Certified Information Security Manager consultants, Certified Information Systems Security Professional (CISSP) specialists, and Information System Security Architecture Professional (ISSAP) consultants. The range of Progent's technical knowledge coupled with Progent's team-oriented approach to repairing technical difficulties streamlines trouble ticket escalation, when called for, to specialists with sufficient background to resolve unusually tough jobs. This accelerates resolutions of emergency network problems, prevents system disruption, and minimizes technical support invoices.
For businesses anywhere in Connecticut, Progent offers fast online access to a UNIX/Linux, Solaris, Apple macOS or OS X specialist for critical assistance to fix technical problems that are damaging business productivity and are not within the experience of your local network support organization. Progent's UNIX, Linux, Sun Solaris, Apple macOS and OS X, and Cisco CCIE-Certified service team can connect to your system via the latest remote support technologies in order to provide quick and efficient analysis and resolution of critical computer problems.
Services Progent's Phone-based Support Experts Can Offer Your Connecticut Business
Progent network consultants can deliver advanced support for an extensive array of UNIX/Linux, Apple Mac, Cisco, and Microsoft solutions including:
Contact a UNIX, Linux, Sun Solaris, Apple Mac or Cisco Technical Support Expert Immediately
Online Support Services for UNIX/Linux, Sun Solaris, and macOS and OS X Environments
Progent's UNIX/Linux, Solaris, and Apple macOS and OS X phone-based computer support staff can assist Connecticut companies to maintain a large set of IT products and technologies that include system infrastructure, messaging solutions, security expertise for computer systems and company processes, Microsoft Windows coexistence with UNIX/Linux, Solaris, or macOS and OS X systems, virtual server options for server economization and streamlined administration, and moving from out-of-date applications to modern solutions powered by updated versions of UNIX/Linux, Sun Solaris, Apple macOS and OS X, or Microsoft Windows.
Progent's service experts offer remote troubleshooting for computers based on leading variants of UNIX including:
Apple macOS and OS X,
HP-UX (Hewlett Packard UNIX),
Berkeley UNIX (BSD),
Silicon Graphics IRIX or common Linux products such as
Cisco Network Architecture and Security Solutions
Progent leads the network support industry for providing fast and economical access to Cisco Certified Internetwork Experts (CCIEs). CCIEs are sought-after network engineers who earn this rare certification only after intense examinations given by Cisco. In most cases Cisco CCIEs are employed by big corporations or nationwide Internet service providers (ISPs), and so their skills are not readily available to the general public.
Progent is among the rare IT technology service organizations that makes sure that Cisco CCIEs stay accessible to help small and medium sized organizations. Also, Progent offers convenient access to a Cisco CCIE by telephone so you can get immediate assistance for complex network problems that are disrupting your business but are beyond the competence of your usual network support personnel. Progent's CCIE support experts can tie into your network via secure remote troubleshooting technology to provide fast and economical analysis and remediation of serious network problems.
Cisco Certified engineers from Progent can assist you to design, implement, and support an integrated network infrastructure that can streamline business processes, cut costs, and accelerate the path to productivity. By offering Cisco integrated services routers experience with Catalyst switches support and Aironet wireless products configuration help, Progent can greatly improve the strategic value of your connectivity environment in Connecticut. To see more information on Progent's expertise in Cisco infrastructure, refer to Cisco Technology Professional Services.
Microsoft Partner for Remote Consulting for Microsoft Windows
Progent's Microsoft-certified remote support professionals can deliver computer system troubleshooting and consulting assistance for the complete line of Microsoft server technologies. Progent is a Microsoft Certified Partner and can provide your business the assistance of support engineers who can assist your company with a broad variety of technology practice areas including
Windows Server 2019 migration consulting,
Windows Server 2016 hybrid cloud planning and deployment,
Windows Server 2012 R2 consulting,
Microsoft Exchange Server 2019 integration,
Microsoft Exchange 2016 Server planning and deployment, Exchange 2013 integration,
SharePoint 2019 planning and configuration,
SharePoint 2016 migration and hybrid deployment consulting services,
Microsoft Teams integration,
Microsoft Skype for Business Server planning and deployment consulting and Lync migration, Microsoft Forefront TMG 2010 administration and ISA Server 2006 maintenance, Microsoft SQL Server 2019 planning and deployment consulting, MS SQL Server 2017 consulting,
Microsoft SQL Server 2016 integration and development, and SQL Server 2014 consulting,
System Center 2016 Operations Manager hybrid cloud infrastructure monitoring and analytics,
Microsoft System Center 2012 Operations Manager (SCOM 2012) monitoring and reporting,
Project Server training,
SBS Server 2011 consulting, and
Windows 2012 R2 Essentials migration and cloud integration.
Certified Network Security Consultants
Progent provides you contact with qualified CISA, CISM, and ISSAP security consultants who can deliver a variety of system protection solutions to strengthen the protection of your UNIX, Linux, Solaris, or macOS and OS X network against assaults or assist you to revive rapidly from an assault. Security services provided Progent include: extensive security analysis using tools such as GFI LANguard, EEYE Vulnerability Scanner, and software from Solar Winds and Nikto; rapid recuperation from malicious attacks; integrating firewalls; planning secure techniques for off-site and mobile connectivity; protecting your messaging system from viruses, spam and DHA attacks; and implementing continual proactive monitoring. To read more information on Progent's security expertise for small and medium-size companies, refer to Progent's Engineering Expertise for System Security.
Applications Services: Webinar Training, Development, Troubleshooting
Progent's Apple Mac technology consultants can support the creative aspect of Mac computing by offering consulting services and training in imaging, sound, and video. Progent's support professionals offer help in a variety of Mac applications such as Photoshop, Adobe Illustrator, InDesign, QuarkXPress, Apple Logic, MOTU Digital Performer, Digidesign Pro Tools, Final Cut Pro, Apple Motion, and Adobe After Effects. Progent can also assist you with specific jobs such as scanning or digitizing audio or video or configuring an audio/video post-production facility.
Progent's Application Experts Group can supply in-depth engineering support and training in special application fields including Enterprise Requirements Planning, MRP, custom financial systems, and Customer Relationship Management. Progent also offers expertise, programming, and education for popular Microsoft applications such as CRM, Office Project, Microsoft Office Word, and MS Office Excel. For additional information about Progent's consulting, programming, and education services for UNIX/Linux, Sun Solaris, macOS and OS X, or Microsoft applications, see Progent's Business Application Experts Team.
Call Center Support Alternatives
Progent provides three programs for Help Desk Call Center services that include UNIX/Linux, Solaris, macOS and OS X, Cisco and Microsoft Help Desk Call Center Outsourcing Services, Virtual Helpdesk Support Services, and Call Center Operations Consulting and Staffing.
Progent's Help Desk Outsourcing Services are intended primarily for businesses who require the timely availability of a professional Help Desk but who have relatively small funds and IT management resources. Progentís Virtual Help Desk is a transparent supplement to your current Call Center resources. Progent can operate as a main Call Center for your business, represent an escalation alternative for the most challenging technical problems, or be ready in overflow instances when your ordinary resources are too busy. Progent's Call Center Consulting Services can aid you in establishing an effective new Help Desk Call Center or enhancing your existing one, evaluating or customizing Help Desk Call Center application software to meet the particular requirements of your business, or adding temporary staff to work online with your internal Help Desk Call Center group during high-demand scenarios like software migrations. For more on Progent's Help Desk outsourcing, go to Progent's Call Center Support.
Progent's Remote Service Technologies
Progent has deployed a collection of customized tools, evolved over many years of field experience, dedicated to allowing the most advanced standard of efficiency for delivering online engineering help and repair for small and midsize business IT networks. Progent offers safe Virtual Private Network support for VPN gateways from multiple popular sources such as Microsoft, Cisco, Netscreen and Watchguard. Secure VPN offsite connectivity permits the experts of Progent's Technical Response Center to connect to your system remotely without breaching corporate security.
Progent's highly evolved customer support reporting software includes comprehensive records for all service provided to Progent's customers. Each authorized Progent staff consultant has access to the specifics of support provided to each customer by any staff member. This database of problems and fixes is organized as an easily retrievable internal database that permits Progent's remote support professionals to communicate their knowledge with the whole team to make sure that the effectiveness of Progent's support grows daily. Progent's partnerships with major vendors including Cisco and Microsoft permit access to other vast technical support knowledge bases and to manufacturers' in-house technical staff that enable Progent's remote service specialists to find the optimal resolutions promptly.
To learn how to ask a UNIX/Linux consultant or a Cisco certified CCIE for urgent phone-based engineering help in Connecticut, call 1-800-993-9400 or visit Urgent Online Network Support.