For small company computer networks located in the state of Connecticut, Progent's Microsoft authorized technical experts can deliver online assistance and troubleshooting to repair your network systems problems fast and affordably. Progent has developed enterprise-class expertise, software utilities, and support knowledge bases to diagnose and resolve computer network problems while avoiding the expense and delays normally associated with in-person service calls. In case your Connecticut small business is situated outside of the larger metro areas such as Bridgeport, New Haven, Hartford, or Stamford, your local network support options may be limited in skills, or unavailable during urgent situations. This results in a network that is unstable or causing productivity loss due to technical issues persisting for too long. Progent's staff of field proven network consultants average more than 10 years of real-world industry experience, in the trenches of network support, performing a wide range of technical tasks for a broad range of customers. This means you obtain not only the technical know how needed for the task, but a professional with field proven methods for applying those skills to deliver affordable network solutions.

Unified CM and Cisco Unified Communications Manager Express Planning, Deployment and Troubleshooting
Cisco Unified Communications Manager (CUCM), formerly branded CallManager, is the center of Cisco's communications and collaboration portfolio. CUCM and Cisco Unified Communications Manager Express offer a modern IP-PBX by integrating tightly with unified messaging apps such as Unified CM IM and Presence Service, Cisco Unity Connection for voicemail management, Cisco Unified Mobility for Single Number Reach (SNR), and Unified Contact Center Enterprise (Unified CCE) for creating an advanced customer contact solution. Progent's CCIE-certified CUCM experts can assist with any aspect of CUCM configuration and troubleshooting in areas such as integrating VoIP phones and desktop video IP phones, reviewing dial plans, configuring SIP trunks and CUBE internetworking, deploying ISR routers with CUBE support, designing Cisco UCS server failover solutions for high availability, and integration with Exchange and Skype for Business.

SQL Server 2017 Migration Expertise
Progent's Microsoft-certified SQL Server 2017 experts can assist your business to evaluate the business advantages of upgrading to SQL Server 2017 and can help your organization to design and implement a cost-effective migration of your databases and applications to any network model including onsite, cloud-based, or hybrid. Progent's consultants can provide online or on-premises support ranging from as-needed design assessment or debugging to end-to-end project management and co-management to make sure your SQL Server 2017 project is successfully completed on schedule and on budget. Also, Progent's SQL Server 2019 migration consultants can help you to migrate smoothly from Microsoft SQL Server 2017 to a more modern version of SQL Server. To find out more, see SQL Server 2017 integration consulting.

World-class Cisco Support from Expert CCIE-certified Consultants
Progent offers easy, immediate, and economical access to Registered Cisco CCIE consultants. CCIEs are elite network experts who are awarded this top-level certification only after thorough examination by Cisco. CCIEs are able to handle the most complex problems associated with network design, setup, repair, and maintenance. Progentís CCIE consultants work intimately with Cisco engineers in identifying problems with Cisco's IOS platform and devising workarounds or acquiring software updates to resolve problems. Progent can provide fast access to a CCIE by phone so that you can get instant help for complex network problems that are impacting business efficiency but are beyond the expertise of your usual IT support resources.

Cost Benefits of Help Desk Call Center Outsourcing and Co-sourcing Services
Progent's Helpdesk management and co-management service programs help companies to reduce costs, improve productivity, and adjust immediately to fast-changing economic environments. Progent's Co-managed Help Desk services deliver substantial cost and operational advantages in comparison to a Help Desk staffed by an internal technical support group. The cost for Level 1 IT support for Progent's Co-managed Help Desk service averages less than $18 per user per month. To learn about the advantages of Progent's Outsourced Help Desk Call Center services, see Progent's outsourced IT Call Desk benefits.

NetWare vSphere and vCloud Integration and Troubleshooting
Progent can provide the support of a certified VMware VCDX consultant to help your organization design, configure, manage and troubleshoot VMware vSphere-based virtualization solution for local datacenters, private and public clouds, or hybrid systems. Progent's VMware vSphere and vCloud consultants can provide advanced expertise for deploying and configuring VMware Site Recovery Manager (SRM) and VMware's NSX virtual network system for disaster recovery and application continuity. Progent has extensive understanding of VMware vCloud Director (vCD), vRealize Automation (vRA), vRO and vCloud Suite used for managing private and public cloud and hybrid cloud solutions that deliver high uptime, data security, and application mobility.

Oracle Database Administration Services and Software Programming
Progent can provide affordable access to an Oracle certified expert for Oracle database administration support or an Oracle software developer. Progent can help you to develop efficient mechanisms for critical Oracle DBA tasks such as database tuning, backup/recovery strategies, and information protection, or train your in-house personnel how to follow industry best practices for streamlining major administration tasks. Progent can in addition offer the services of a PL/SQL programmer to assist you to design, tune, enhance, or migrate Oracle-based applications that can range from business reports to data-driven web commerce sites. Progent has experience using Oracle SQL Developer, SQL *Plus, and JDeveloper and can assist you to optimize current SQL programs by utilizing Oracle's SQL Tuning Advisor and SQL Access Advisor.

Web Site Development Services
If you need to revamp your corporate web site, build internal sites for functions such as HR or worker training, create a compelling web presence for a start-up venture, or put together enterprise-level, data integrated web applications, Progent can provide talented and seasoned web developers. Web site design and development consulting offered by Progent's Technology Specialists Group include web site design, web project management, .ASP and .NET programming, and graphics design and creation. Progent's Microsoft SQL Server developers, Oracle developers and DBAs, MySQL database experts, and Office Access application developers can help you to design, build, and maintain data-powered sites. Progent's experts can also help you build and maintain a protected, robust server and communications network including wireless connectivity, to support your web applications.

Progent's Customer Testimonials
Progent has provided online or onsite IT support help to organizations in each state in the country. Many of these clients have indicated their appreciation to Progent in the form of testimonials to the excellence of Progent's service personnel. Take a look at Progent's client testimonials to see what people have said concerning the high level of Progent's consulting services

365 Total Backup (formerly Altaro Office 365 Backup) for Microsoft 365 Data Protection and Disaster Recovery
Microsoft 365 offers simple archiving but does not include integrated support for crucial data protection capabilities such as Exchange Online backups or greater than 30-day point-in-time recovery for OneDrive for Business or SharePoint. Hornetsecurity's 365 Total Backup (previously branded Altaro Office 365 Backup), delivers a feature-rich platform for programmable backup and rapid recovery of all your organization's Microsoft 365 mailboxes, Teams Chats, SharePoint documents, OneDrive for Business data, and the contents of Windows-powered desktops and laptops. Progent is a certified Hornetsecurity/Altaro partner and offers ProSight Data Protection Services 365 Total Backup to provide comprehensive management services for Hornetsecurity's 365 Total Backup suite. ProSight Data Protection Services 365 Total Backup provides an affordable backup-as-a-service (BaaS) alternative that guards Microsoft 365 users against data loss or corruption resulting from human or software error, malicious sabotage, and cyber assaults such as ransomware. For more information, see ProSight DPS 365 Total Backup solutions for Microsoft 365.

SQL Server Application Development
Progent's SQL Server application programmers can assist you to create and support database applications that utilize the SQL Server RDBMS. Progent follows leading practices to build scalable, easy-to-manage SQL Server database applications and knows how to team with a client's management to complete projects in a cost effective and affordable manner. Progent for can help your company to build Microsoft SQL Server solutions by providing a broad array of consulting support services including requirements analysis, data tier architecture, ETL development, T-SQL coding, software installation, capacity planning, performance and I/O configuration tuning, backup and restoration strategies, clustering, consolidation of stored procedures, synchronization mechanisms, security and compliance, and disaster recovery/business continuity planning.

Talk to a Progent Network Consultant
To learn how to contact a Progent computer consultant for online or onsite support, phone 1-800-993-9400 or go to Remote Computer Support.



An index of content::

  • 24 Hour Stamford Ransomware Virus Mitigation Stamford Ransomware Removal and File Recovery

  • Award Winning Microsoft SQL 2008 Technical Consultant
    SQL 2008 Reporting Services Professionals

    Progent's Microsoft-Premier SQL consultants offer an array of services to assist small and midsize businesses to design, configure, administer, and repair Microsoft SQL Server 2008 solutions so that they gain the optimum business benefit from this state-of-the-art relational database technology. In addition, Progent can provide expertise for system infrastructure, enterprise-wide security, and application programming to optimize the business value of your SQL Server network.

  • 24-7 Hartford At Home Workforce Data Protection Solutions Expertise Hartford Teleworkers Consulting Services in Hartford - Backup/Recovery Solutions Consultants Hartford County Connecticut
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  • MCSE Expert Certified ISA Server Specialist
    Microsoft Certified Partner ISA 2004 Firewall Technology Consulting Services

    Progent's Microsoft-certified TMG 2010 and Internet Security and Acceleration Server 2006 consultants can assist you to design, install, and manage a configuration of TMG 2010 or Internet Security and Acceleration Server 2006 on your network that provides the firewall protection, performance and manageability that your business needs.

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    Progent's Power BI experts can assist your business to design, install, manage, update or troubleshoot your Power BI solution. Progent's database experts can help you to organize your source data for Power BI visualizations. Progent can help you build and manage an on-premises, cloud, or hybrid environment to run Power BI.

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  • Apple Macintosh Security Audits Technical Support Apple Mac Firewalls Security Group
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  • Multiple cloud integration Professional
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    Progent can assist your IT team to plan and administer hybrid environments that support Windows and Linux systems and applications in either cloud-only systems or in hybrid network models that utilize on-premises IT assets along with one or more public clouds. To help you to integrate public clouds with physical datacenters, Progent offers a range of cloud migration services such as Microsoft Azure enterprise hybrid cloud design and deployment consulting, Amazon Web Services cloud migration, and Amazon Web Marketing Service programming and debugging. Progent has 20 years of experience delivering high-level consulting expertise remotely, and Progent can make sure you successfully carry out your cloud migration initiatives on schedule and affordably.

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  • Award Winning Risk Assessment Integration Services CRISC Certified Technical Consultant
  • Azure cloud migration Integration Companies Microsoft Azure integration Engineer
  • Biggest Windows Server 2012 Computer System Consultant Stamford Connecticut Computer Network Support Firms Windows 2008 Server Stamford Danbury Greenwich




  • Les Kent has a 35-year history of successful technology integration, executive administration, sales, and operations. He has shown a talent for creating elegant information technology solutions in his roles as as a network architect, software developer, project manager, deployment expert, and troubleshooter for small businesses, start-ups, and global enterprises.

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  • Microsoft 365 OneDrive Integration Help and Support
    Microsoft 365 Teams Integration Network Consulting

    Microsoft 365, formerly branded Office 365, is Microsoft's expanding suite of productivity programs and cloud services offered on a monthly or annual subscription basis. Microsoft 365 programs and cloud services are available in an array of subscription plans targeted at markets from students and households to enterprises. Progent can provide fast and easy online access to consultants with in-depth knowledge of Microsoft, macOS, Apple iOS, and Google Android platforms. Progent can help your business to evaluate the wealth of subscription plans available with Microsoft 365 and configure your network with Microsoft 365 in a way that delivers top business value. Progent offers expertise with cross-vendor networks that incorporate Windows, macOS, and Linux technology. Progent can also help you to create and manage hybrid networks that seamlessly combine local and cloud-based resources.

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  • DoubleTake Carbonite Backup Online Support DoubleTake Carbonite Backup Technical Support Services
  • Duo Identity Verification Technology Consulting Professionals Identity Authentication

  • Immediate Sun Solaris Remote Consulting
    Linux Remote Specialists

    Progent offers nationwide remote technical support and troubleshooting services for businesses who operate Sun Solaris networks or whose information systems feature a combination of Solaris and Microsoft technology. Remote IT help offers optimum leverage for your information technology budget by protecting client efficiency and shortening the time billed for computer repair services. Sophisticated online access technology and experienced technicians and engineers allow Progent to handle the majority of network issues without squandering time and money by traveling to your site. In the vast majority of situations your network issues can be remediated over the phone or via a mix of phone support and remote network analysis. Progent can put you in touch with Cisco certified CCIE infrastructure experts and CISA premier security specialists to help with the most difficult system issues.

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  • Emergency Network Consulting SCVMM 2016 Load Balancing VMM 2016 IT Services
  • Engineers Exchange Server 2016 Fairfield County Connecticut Exchange Computer Network Consulting company Stamford Connecticut
  • Exchange 2010 Configuration Specialist Exchange Server 2010 Engineer
  • Exchange Consulting Services Connecticut Exchange Computer Support For Small Offices
  • Fedora Linux, Solaris, UNIX IT Consultant Hartford, United States Hartford County Connecticut Network Engineer Red Hat Linux, Solaris, UNIX
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  • Outsourcing SCCM and Windows Server
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    System Center Configuration Manager automates application and device provisioning at scale, simplifies compliance settings control, keeps track of network resources, protects against company data leakage, performs network health monitoring, enables secure self service, and offers a single control mechanism for managing mixed-operating system ecosystems based on on-prem, cloud-centric, or hybrid deployment models. Progent's Microsoft-certified Configuration Manager consultants and Microsoft Azure cloud experts can help you with any facet of planning, implementing, operating and repairing a System Center Configuration Manager solution for on-premises, cloud, or hybrid environments.

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  • Small Government Specialists
    Local Government Exchange Consult

    Progent has extensive experience providing a full-spectrum of online IT support and urgent troubleshooting services to local governments and schools across the U.S. Progent is one of the industry's pioneers in delivering expert remote network consulting and has provided network solutions to organizations in every state. Online support saves travel costs and solves problems more quickly than on-premises service calls.

  • Hartford Enfield Bristol Farmington Auditor Firewall Network Security Auditor CISSP Hartford, CT

  • Expert Microsoft Certified Computer Consulting SharePoint 2013 Migration
    SharePoint 2013 Excel Services Information Technology Consulting

    Progent has been delivering SharePoint support since the initial SharePoint product was published over 20 years ago, and Progent has the breadth and depth of technical knowledge to assist businesses of all sizes to design and carry out a SharePoint Server 2013 deployment and develop SharePoint 2013 applications that add significant business benefit to your information network. Progent's Microsoft-certified consultants can help you to evaluate the risks and benefits of migrating to SharePoint Server or SharePoint Online from legacy versions of SharePoint or from another collaboration solution; determine if an in-house, Cloud-based or hybrid deployment is most sensible for your company; and pick the most appropriate version of SharePoint 2013 for your applications. Progent offers comprehensive project management outsourcing or can help in individual tasks associated with your SharePoint 2013 deployment.

  • Hartford Enfield Bristol Farmington Hartford Offsite Workforce Network Security Systems Consultants At Home Workforce Guidance nearby Hartford - Network Security Systems Consulting Experts

  • Consultant Services Failover Clustering Windows 2008
    High-Availability Failover Clustered Servers Online Troubleshooting

    The server cluster feature set built into the high-end versions of Microsoft Windows Server 2008 has been dramatically re-engineered to streamline the installation, configuration, and administration of server clusters that offer improved levels of network availability, protection, efficiency, and versatility. New or improved capabilities include cluster Validation, easier setup and installation, unified cluster administration, redesigned cluster architecture for increased uptime, hardened protection and quorum models, minimization of failure points, greater disk and RAM capacity, and improvements for geographically dispersed clusters. Progent's clustered server consultants can help you assess the business benefits of failover clusters, plan and execute an installation, train your network support personnel to manage your failover clusters, provide continuing consulting and technical help services, and create and test a business continuity plan.

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  • Computer Consultants Colo
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    Progent's data center support services are intended for businesses with equipment housed at Internet Data Centers or data center colocation hosting facilities and requiring timely on-site assistance at the colo facility as well as remote support from Microsoft and Cisco Premier Certified experts. Progent offers a complete array of data center and IDC and colo consulting services including system architecture evaluation, Windows and UNIX server integration and support, troubleshooting for server and communications infrastructure, design and installation of zero-downtime systems, defining and deploying layered security defenses, firewall integration and troubleshooting, designing load balancing solutions, and creating fault tolerant server and storage clustering configurations.

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  • WatchGuard Firebox M270 Firewall Computer Security
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    Progent offers support services for WatchGuard Firewall security appliances including the WatchGuard Firebox and XTM families of Firewalls and the Firebox SSL Core VPN Gateway. Progent's WatchGuard consultants can show you how to choose, deploy, and maintain a WatchGuard Firewall appliance that aligns with your network security requirements and budget. Progent can help you to manage legacy WatchGuard firewall appliances or migrate efficiently to current WatchGuard firewalls.

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  • Hornetsecurity Altaro 365 Total OneDrive Backup Consultants Hornetsecurity Altaro M365 SharePoint Backup Network Consultant

  • ProSight DPS ECHO Backup and Recovery Services Technology Professional
    ProSight Data Protection Services ECHO Technology Professional

    ProSight Data Protection Services ECHO from Progent provide small and mid-sized organizations a low cost end-to-end service for secure backup/disaster recovery (BDR). For a low monthly rate, ProSight Data Protection Services automates your backup activities and enables rapid recovery of vital files, apps and VMs that have become unavailable or corrupted as a result of hardware breakdowns, software bugs, disasters, human mistakes, or malicious attacks like ransomware. ProSight DPS can help you protect, recover and restore files, folders, apps, system images, plus Microsoft Hyper-V and VMware virtual machine images. Critical data can be protected on the cloud, to an on-promises device, or mirrored to both. Progent's BDR specialists can provide world-class expertise to configure ProSight DPS to be compliant with government and industry regulatory requirements such as HIPAA, FIRPA, PCI and Safe Harbor and, when needed, can help you to restore your business-critical data.

  • ISA 2004 Online Support Services ISA 2004 Firewall IT Consultant
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  • Immediate Aironet Outdoor Wi-Fi Access Point Professionals Top Quality Aironet 802.11ac Access Point Network Consultants
  • Connecticut Management
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  • Emergency Hornetsecurity Altaro VM Backup Offsite Support
    Hornetsecurity Altaro VM Backup Integration Support Outsourcing

    Altaro VM Backup from Hornetsecurity provides small organizations a reliable and budget-friendly solution for backing up and restoring Microsoft Hyper-V and VMware-powered VMs. Altaro VM Backup can be used for on-premises, remote, multi-site, and cloud-hosted environments and also enables low-cost backup to Azure Block Blob storage. Altaro VM Backup defends against ransomware by leveraging Immutable Cloud Storage. This creates tamper-proof backup data that cannot be modified by anyone including administrators. Progent is a certified Hornetsecurity/Altaro partner and offers a wide range of online or on-premises services to assist you to design, install, optimize and debug a modern backup/restore system powered by Altaro VM Backup. With ProSight DPS Altaro VM Backup, Progent offers a managed backup/restore service powered by on Altaro VM Backup software.

  • Independent Cisco CCIE Contractor Subcontractor Job Independent MCSE Contractor Remote Support Jobs

  • Palo Alto Networks Panorama Network Security Auditor
    Cybersecurity Consultancy Palo Alto Networks PA-7000 Series Firewalls

    Progent's Palo Alto Networks firewall experts can help you choose, deploy, and manage Palo Alto Networks firewalls to create a modern security ecosystem that extends across your data center and cloud assets and protects all users at any location with any endpoint device.

  • Integration Services Citrix FlexCast virtual desktop delivery Engineer

  • Microsoft Teams management Specialists
    Microsoft Teams AAD Connect Consultant

    Progent can assist your business to design a migration to Teams from Skype for Business Online or Lync Server and install, manage, and debug a cloud or mixed deployment of Microsoft Teams. Progent can help you to integrate Teams with Microsoft Office and Microsoft 365 apps, Exchange Online, SharePoint, and your phone system.

  • Hartford, Bridgeport Connecticut Computer Services
  • Intrusion Protection Systems Cybersecurity Company Intrusion Protection Systems Cybersecurity Firms

  • ProSight Reporting Remote Infrastructure Monitoring Computer Engineer
    ProSight Reporting ConnectWise Automate Technical Consultant

    ProSight Reporting is an expanding family of real-time reporting tools designed to work with the industry's top ticketing and network monitoring platforms including ConnectWise Manage, ConnectWise Automate, Customer Thermometer, Auvik, and SentinelOne.

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  • Customer Relationship Management Remote Troubleshooting
    ERP, MRP, Accounting System Design

    Progent's team of application experts offer advanced support, software programming, deployment help, and online classes for popular applications covering vital areas including ERP, general accounting, management reporting, web application design, and the Microsoft Office family of business productivity software. As a Microsoft Partner with years of experience providing high-level consulting support online, Progent can assist clients anywhere in the United States to save the time and fees associated with travel and on-site activity without sacrificing the effectiveness of technical support.

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  • Microsoft Certified Partner Windows Server 2016 Fault Domains Specialist IT Consulting Windows Server 2016 Hybrid
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  • Network Consultant ASA with Firepower
    Cisco Firepower Management Outsourcing

    The new Cisco ASA 5500-X Series of firewalls with Firepower Services offer substantially more performance than Cisco's legacy PIX and ASA 5500 firewalls and have replaced the ASA 5500 and PIX security appliances for new installations. Progent's Cisco-certified CCIE network experts can assist you to manage your existing PIX or ASA 5500 security appliances and migrate to Cisco ASA 5500-X firewalls with Firepower Services. Progent can also help you to design, integrate, optimize, administer and troubleshoot firewall environments based around ASA firewalls with Firepower Services.

  • Microsoft Expert SQL Server 2008 Upgrade SQL Server Help and Support
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    Progent's certified security experts can perform NodeZero-powered PEN tests to make sure your security monitoring and protection tools and policies are properly set up and effective.

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  • 24x7 Support Support and Setup
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    For mid-size companies who need network support, Progent can deliver an array of alternatives including on-site help, remote support, phone-based Call Center, 24x7 support with automatic system monitoring, temporary staff augmentation, business relocation support, application programming, and professional consulting. For midsize businesses in California or other areas covered by Progent's field engineers, Progent offers expert in-person support for fixing technical issues rapidly and economically.

  • Microsoft Windows Computer Network Service Company Microsoft Office System Consulting
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  • Email Link Protection Consulting
    ProSight Email Spoofing Protection Specialist

    Progent's ProSight Email Guard solution uses the technology of leading information security vendors to provide web-based management and world-class protection for your email traffic. The hybrid architecture of Progent's ProSight Email Guard managed service integrates cloud-based filtering with an on-premises gateway appliance to provide complete defense against spam, viruses, Denial of Service (DoS) Attacks, DHAs, and other email-borne malware. The Cloud Protection Layer serves as a preliminary barricade and keeps most threats from making it to your security perimeter. This decreases your exposure to external attacks and conserves network bandwidth and storage space. Email Guard's on-premises security gateway device adds a deeper layer of inspection for inbound email. For outgoing email, the local gateway offers AV and anti-spam filtering, DLP, and encryption. The onsite gateway can also assist Microsoft Exchange Server to monitor and protect internal email traffic that originates and ends inside your security perimeter.

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  • CISSP Certified Security Manager Engineer
    24/7 Consult CISSP Certified Network Security Architect

    Progent's CISSP-certified network security consultants can help organizations of all sizes with any facet of IT security. Progent can create efficient security systems that guard a small business against advanced threats or Progent can design, deploy, and manage a comprehensive security strategy for hybrid networks that support onsite, online, and mobile users accessing IT resources spread over multiple physical datacenters and public and private clouds.

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  • New Haven Meriden Milford Urgent Network Consulting Companies Exchange 2010 Server Microsoft Exchange 2016 Small Business IT Support Firms New Haven, CT
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