For office networks located within the state of Connecticut, Progent's Microsoft and Cisco authorized consultants can deliver remote phone help and remote troubleshooting to repair your computer network troubles fast and affordably. Progent has acquired top-notch expertise, advanced software tools, and support knowledge bases to troubleshoot and resolve computer network problems without the cost and delays normally associated with on-site technical service calls.

If your Connecticut organization is located outside of the larger metro areas such as Bridgeport, New Haven, Hartford, or Stamford, your nearby network systems support choices may be limited in expertise, or unavailable during an emergency. This results in a network environment that is unusable or causing productivity loss due to technical issues persisting for too long. Progentís group of seasoned network engineers average more than 12 years of real-world computer industry experience, in the trenches of network systems support, performing a large variety of technical tasks for a varied range of customers. This means you obtain not only the technical know how needed for the job, but a consultant with proven methods for applying those skills to assist with affordable network solutions.

ProSight LAN Watch Server and Desktop Remote Monitoring Service
ProSight LAN Watch is Progentís server and desktop monitoring service that incorporates state-of-the-art remote monitoring and management techniques to help keep your IT system operating at peak levels by tracking the state of vital assets that power your information system. When ProSight LAN Watch detects an issue, an alarm is sent automatically to your specified IT management personnel and your Progent consultant so that any looming issues can be resolved before they can disrupt productivity. Find out about Progent's entire ProSight family of low-cost outsourced network management services for small and medium-size organizations.

ProSight Private Cloud Hosting Services
Progent's ProSight Virtual Hosting and management service provides complete hosting of a small or mid-size company's production servers in a solution that gives the highest degree of availability and scalability and is also simple to move to another host. Progent's Private Cloud hosting and management services are based on mature virtualization platforms that allow small and midsize companies with mixed- platform IT systems to economize significantly on the expense of capital investments, system support, and network management while benefiting from enterprise-class fault tolerance and an unprecedented level of vendor independence. Find out more about Progent's ProSight family of managed services for small organizations.

Microsoft Desktop Virtualization Support Services
Microsoft's virtual desktop solutions lower the effort needed for network administrators to set up software programs so that they are standardized throughout a corporate workforce, provide the power to manage access to critical data, and allow quick installation of additional or updated desktops. In Microsoft Windows Server 2016, the Terminal Services tool has been revamped and named Remote Desktop Services (RDS). Microsoft's innovative Virtual Desktop Infrastructure (VDI) that powers RDS simplifies desktop access, improves performance, strengthens data security, unifies administration, and offers an almost transparent client environment. Progent's desktop virtualization engineers can assist you to assess the business advantages of Microsoft's virtual desktop technologies, configure test and on-line environments, optimize your network architecture to support virtual desktops efficiently, assess and remediate security problems, and educate your network administrators to utilize industry best practices to gain maximum payback from desktop virtualization.

NetApp SAN Storage Solutions
Progent can provide enterprise customers online or onsite NetApp SAN consulting support for NetApp's entire portfolio of SAN storage products including Data ONTAP data management, MetroCluster, FlexPod private cloud infrastructure, SnapMirror, SnapVault and OSSV continuous D2D backup, Virtual Storage Console (VSC) for VMware, MultiStore/vFiler for secure IP space separation, OnCommand Unified Manager Core, plus NetApp's All-Flash, Hybrid Flash, V-Series and N-Series storage lines. Areas of NetApp SAN solutions supported by Progent include system dsign, hybrid-cloud deployment, virtualization, migrations, non-disruptive patching, storage management, security and compliance, high availability, and troubleshooting. Progent offers Level 3 support to help you to resolve problems with NetApp SAN storage deployments quickly and affordably based on best practices.

Microsoft Dynamics NAV Consulting
The latest edition of Microsoft Dynamics NAV ERP includes powerful new features such as Personalized Role Centers, improved management information and reporting options, and advanced workflow support. Progent's Microsoft Dynamics NAV ERP experts offer software development, integration and troubleshooting services to help you to take advantage of Microsoft Dynamics NAV. Progentís engineers can help you to integrate Microsoft Dynamics NAV to additional systems and programs. In addition, Progent can help you to create and analyze databases so you can enhance your understanding of your business, acquire more customers, refine your sales campaigns, and build productive partnerships.

Live Online Education for Popular Desktop Apps
Progent provides live online training for a range of client software. Progent's Webinar training covers topics such as Office 365 Excel and Power BI business reporting, Office 365 Word VBA macro programming, Publisher co-editing, Outlook calendar sharing, Microsoft Office Access rapid application development, Microsoft Dynamics GP (Great Plains) customization, and Windows 10 configuration. Online instruction provides the advantages of traditional classroom seminars, including instant interaction between students and teachers, but eliminates the costs of transportation and the challenge of trying to synchronize the availability of multiple students.

Planning and Support Services for Microsoft System Center 2016 Virtual Machine Manager (SCVMM 2016)
System Center 2016 Virtual Machine Manager is a component of Microsoft's System Center 2016 family of IT infrastructure management tools and is intended to offer a unified solution for configuring and administering virtualized fabric and services across hybrid networks that can incorporate on-premises and hosted datacenters and Microsoft Azure resources. Progent's Virtual Machine Manager 2016 consultants can help businesses of any size with all facets of building, implementing, and maintaining a SCVMM 2016 solution. Progent can review your virtualization topology, help you migrate efficiently from older releases of VMM, design workflows for building and installing virtual machines and hosts, design fault-tolerant compute and storage clusters, integrate your datacenter infrastructure with public clouds, configure virtual switches, develop and refine PowerShell scripts, and help you assess the strategic advantages of the latest capabilities such as Storage Spaces Direct and Host Guardian Service. Progent's virtualization experts can provide world-class Hyper-V consulting and VMware vSphere expertise.

Expert Wireless Engineering and Support
Progent's wireless integration consultants offer wide-ranging backgrounds in the implementation and support of wireless information technology and can assist your IT team to design, install, manage and repair wireless solutions that are secure, robust, scalable, simple to manage and operate, ready to handle your vital workloads, and transparently integrated into hybrid cloud networks. Remote and onsite Consulting services offered by Progent span a selection of wireless technologies and include smartphone and tablet management, Wi-Fi infrastructure design and installation, wireless site surveys, wireless VoIP phone configuration, and building-to-building wireless integration.

Planning and Deployment Support for Aironet 802.11ac Wi-Fi Access Points
Progent's Cisco-certified consultants offer Cisco Aironet wireless AP consulting and Cisco Wi-Fi controller consulting so you can benefit from the 802.11ac Wave 2 WiFi standard to triple the performance for your Wi-Fi LAN while increasing the area covered.

Exchange Server 2010 Migration Consulting
Progent's Microsoft-certified Exchange 2010 consultants can assist you to maintain and troubleshoot your existing Exchange Server 2010 deployment or provide the expertise of seasoned Microsoft Exchange 2016 consultants and Office 365 Exchange Online consultants to help you determine the value of migrating to a current version of Exchange Server that offers quick return on investment by increasing your workers' efficiency, cutting the expense of equipment and support, streamlining administration, and integrating your vital communications technologies.

MS SQL Server Application Development
Progent's SQL Server developers can help your organization to create and support applications based on Microsoft's SQL Server RDBMS. Progent adheres to leading practices to build efficient, easy-to-manage SQL Server database applications and is able to work with a customer's IT staff to deliver projects in a timely and affordable way. Progent for can assist you to build Microsoft SQL Server applications by providing a broad selection of consulting services such as specification of features and scope, data tier architecture, ETL development, T-SQL coding, software configuration, storage management, performance and I/O configuration tuning, backup/recovery, clustering and virtualization, consolidation of stored procedures, replication solutions, security, and disaster recovery/business continuity planning.

Planning and Support Services for System Center 2012 Operations Manager
Progent's Microsoft-certified Microsoft SCOM 2012 consulting experts have over 10 years of experience planning, deploying, enhancing and troubleshooting SCOM solutions and offer organizations of all sizes advanced online or on-premises consulting services for System Center 2012 Operations Manager. Progent can help your company to design a topology for Microsoft SCOM 2012 servers that provides the performance and resilience required to watch over your IT resources effectively, whether your infrastructure are on-premises, cloud-based, or a mixed environment. Progent can also assist you to install and set up System Center 2012 Operations Manager management packs according to industry best practices for monitoring network fabric and Microsoft and third-party apps and services. In addition, Progent can provide fast remote or onsite troubleshooting to assist you to fix serious problems uncovered by SCOM 2012. Progent can also provide Microsoft System Center 2016 Operations Manager (SCOM 2016) consulting services to help your organization to migrate cost-effectively from Operations Manager 2016 to Operations Manager 2016.

CISSP-certified Cybersecurity Consultants
Progent's CISSP-certified cybersecurity consultants can help organizations of all sizes with any aspect of information system security. Progent can help implement cost-effective security systems that guard a small office against modern malware attacks or Progent can plan, deploy, and monitor a comprehensive security environment for hybrid networks that support local, online, and mobile users accessing IT resources spread over multiple physical datacenters and public and private clouds.

Get in Touch with a Progent Computer Support Expert
To find out how you can contact a Progent network support expert for online or on-premises expertise in , phone 1-800-993-9400 or go to Online Computer Support.