For small company computer networks located anywhere in the state ofConnecticut, Progent's Microsoft and Cisco qualified professionals can deliver phone support and remote troubleshooting to resolve your computer network issues fast and cost effectively. Progent has developed enterprise-grade skills, sophisticated tools, and support databases to troubleshoot and repair computer network problems without the cost and time delays associated with in-person technical service calls.
If yourConnecticutbusiness is located beyond the larger metropolitan areas such asBridgeport, New Haven, Hartford, or Stamford, your local computer network support choices may be limited in technical capability, or unavailable during an emergency. This results in a computer network that is unusable or causing efficiency loss due to technical issues persisting for too long. Progentís staff of field proven network engineers average more than ten years of real-world computer industry experience, in the trenches of network systems support, performing a broad range of technical projects for a extensive range of clients. This means you obtain not only the technical skills needed for the task, but an expert with demonstrated methods for applying those skills to assist with cost effective network solutions.
SharePoint 2019 and SharePoint Online Expertise
SharePoint Server 2019 offers much of the modern look and feel drawn from SharePoint Online, serving as a transitional release between the traditional UI of SharePoint 2016 and the new SharePoint experience. Progent's certified SharePoint 2019 and SharePoint Online experts offer economical remote and onsite consulting expertise, software development, and troubleshooting services for businesses of any size who want to upgrade to SharePoint 2019 or SharePoint Online from legacy releases of SharePoint. Progent can assist you plan and carry out a cost-effective migration to SharePoint 2019 on premises, SharePoint Online, or a hybrid environment that incorporates onsite and cloud-based infrastructure into a seamless information management solution. To find out more, visit SharePoint 2019 Server planning and deployment support.
Cisco Unified CM and Unified CM Express Integration and Troubleshooting
Cisco Unified Communications Manager (Unified CM), formerly known as CallManager, is the core of Cisco's collaboration solution. Unified Communications Manager and Unified CM Express (CME) provide a modern IP-PBX by integrating with unified messaging applications like Unified CM IM and Presence Service, Unity Connection for voicemail, Mobile Connect for Single Number Reach (SNR), and Unified Contact Center Enterprise (Unified CCE) for creating a highly automated customer contact solution. Progent's CCIE-certified CUCM consultants can help with any facet of CUCM setup and debugging in areas that include integrating VoIP phones and video IP phones, designing dial plans, integrating SIP trunks and CUBE internetworking, installing ISR routers with CUBE networking support, creating Cisco UCS server failover solutions for high availability, and integration with Microsoft Exchange Server.
Microsoft Dynamics NAV Consulting
The most recent edition of MS Dynamics NAV ERP includes powerful innovations including Personalized Role Centers, enhanced management information and reporting capabilities, and advanced workflow support. Progent's Dynamics NAV ERP professionals offer custom programming, integration and debugging support to enable your company to get the most from MS Dynamics NAV. Progentís consultants can assist you to connect Microsoft Dynamics NAV to other systems and applications. Also, Progent can assist your organization to create and utilize data warehouses so you can improve your understanding of your business, attract additional clients, expand your marketing strategies, and build productive partnerships.
Consulting and Troubleshooting Expertise for Microsoft System Center 2016 Virtual Machine Manager (SCVMM 2016)
System Center 2016 Virtual Machine Manager (SCVMM 2016) is a component of Microsoft's System Center 2016 suite of network monitoring and management tools and is intended to offer a unified mechanism for deploying and managing virtualized datacenters across hybrid environments that can include private clouds and Microsoft Azure resources. Progent's SCVMM 2016 consulting experts can help organizations of all sizes with all facets of building, deploying, and maintaining a SCVMM 2016 ecosystem. Progent can assess your virtualization architecture, show you how to upgrade smoothly from legacy releases of VMM, develop processes for building and deploying virtual machines and VM hosts, implement fault-tolerant scale-out clusters, connect your datacenter infrastructure with public clouds, configure virtual switches and load balancers, develop and refine PowerShell scripts, and assist you to evaluate the strategic advantages of the latest capabilities such as Storage Replica and Shielded VMs. Progent's hypervisor experts can provide advanced Windows Hyper-V consulting and VMware vSphere support.
Citrix Virtual Desktop Support Services
Progent's Citrix-certified desktop virtualization consultants can assist you to plan, implement, administer, and troubleshoot a virtual Windows desktop and application delivery and management solution by offering Citrix XenDesktop consulting and XenApp support. Progent's Cisco-certified CCIE network engineers can help you enhance your infrastructure for delivering server-side and client-side applications, and Progent's datacenter management and support consultants can help your organization to manage and support a remote datacenter that features high uptime, advanced security, and fast recovery. Progent can also assist you manage and support additional virtualization platforms from Citrix by offering XenServer consulting services and Citrix Essentials for Hyper-V support.
Progent's Test Lab at the Herakles/QTS Internet Data Center
Progent's Test and Training Lab at the QTS Colocation Center in Sacramento can be used for testing mission-critical applications, creating cost-effective migration methodologies, evaluating and optimizing performance, designing or validating disaster recovery strategies, resolving compatibility issues, and building training systems for new products and technologies. For Progent clients who lack sufficient in-house resources to assemble proper test systems, the lab reduces capital costs and technical risk while keeping vital network initiatives on schedule.
ProSight Network Audits for Checking Network Infrastructure Health
Progent's ProSight Network Audits are a quick and affordable alternative for small and medium-size organizations to get an unbiased evaluation of the health of their network. Powered by some of the top remote monitoring and management platforms in the industry, and supervised by Progent's certified team of IT professionals, ProSight Network Audits help you see how well the configuration of your essential infrastructure devices adhere to industry best practices. Both the Basic and Advanced versions of ProSight Network Audit services are available at a low, one-time cost and deliver immediate ROI like a more manageable and more secure Active Directory implementation. Both versions also offer the long-term benefits of state-of-the-art remote network monitoring and management technology. These advantages can include simpler management, better compliance with data security regulations, higher utilization of network assets, quicker troubleshooting, more reliable backup and recovery, and higher availability. To find out more about ProSight Network Audits and to see sample reports, go to ProSight Network Audits.
Power BI Solutions
Progent's Power BI experts can help you to plan, install, maintain, enhance or troubleshoot your Power BI solution. Progent's database experts can assist you to organize your target data for Microsoft Power BI visualizations. Progent can show you how to implement and administer a local, cloud, or hybrid environment for Power BI. To learn more, see Progent's Power BI consulting services.
The ProSight Ransomware Preparedness Report
The ProSight Ransomware Preparedness Report service is an affordable service built around a phone discussion with a Progent information assurance consultant. The interview is intended to help evaluate your organization's ability to stop or recover quickly after a ransomware incident. Progent will work with you personally to collect information concerning your current security profile and backup/recovery platform, and Progent will then produce a custom Basic Security and Best Practices Report detailing how you can apply industry best practices to deploy an efficient AV and backup/recovery environment that meets your company's needs. For details, visit The ProSight Ransomware Preparedness Report Service.
Security Vulnerability Assessment for Small and Mid-size Businesses
Progent has put together two low-cost service packages designed to allow small businesses to get an objective security assessment from a premier security consultant. With Progent's External Security Inventory Checkup, a security expert runs an extensive test of your IT infrastructure from beyond your firewall to uncover possible weaknesses in the security posture you expose to the public. With Progent's Internal Security Inventory Checkup, an engineer runs a system scan from a secure machine within your firewall to evaluate the risk to inside threats. The two security inventory services are set up and executed from a secured remote site.
Palo Alto Networks Firewall Planning and Integration Services
Progent's Palo Alto Networks firewall experts can help you choose, deploy, and manage Palo Alto Networks firewall appliances to create a next-generation cybersecurity solution that extends across your data center and cloud-based resources and guards all users at any location with any endpoint device. To learn more, visit Progent's Palo Alto Networks firewall planning and integration consulting.
Barracuda Backup On-premises and Cloud Data Backup and Disaster Recovery
Barracuda Backup is a low-cost, subscription-based backup and disaster recovery platform for small and mid-size organizations. A Barracuda Backup deployment can include a custom-designed hardware storage device built by Barracuda or a virtual appliance with comparable functionality but which uses your existing storage hardware. Barracuda Backup protects vital business data generated on-premises, at one or more remote sites, or in the cloud. For disaster protection, you can replicate data to the Barracuda Cloud, to Amazon AWS, or to any site with a physical or virtual Barracuda appliance. Progent is a Barracuda partner and Progent's Barracuda Backup consultants offer a broad range of consulting support services to help your business to design, configure, operate and troubleshoot a BDR solution based on Barracuda Backup. For more information, go to Barracuda Backup and disaster recovery consulting and management.
Remote Server Monitoring with Microsoft System Center Operations Manager Operations Manager
Progent offers a selection of Network Support Bundles built around the proactive problem solving capabilities of System Center Operations Manager, a next-generation server management software solution that monitors the reliability, performance and security of your IT system and identifies problems before they can disrupt your system. To give you more understanding about the performance and stability of your system environment, Progent can help you integrate and manage popular network monitoring tools based on Linux.
Get in Touch with a Progent Network Support Expert
To learn how you can access a Progent computer support expert for online or onsite expertise, phone 1-800-993-9400 or go to Online Network Support.