For small company networks located throughout the state ofConnecticut, Progent's Microsoft authorized professionals can deliver remote phone support and remote troubleshooting to repair your computer system problems quickly and affordably. Progent has developed enterprise-class expertise, sophisticated tools, and support databases to troubleshoot and resolve IT problems without the expense and delays associated with in-person technical service calls.
If yourConnecticutsmall business is located beyond the larger urban areas such asBridgeport, New Haven, Hartford, or Stamford, your nearby computer support choices may be limited in technical expertise, or not available during an emergency. This can result in a office network that is unstable or causing efficiency loss due to technical issues going unresolved for too long. Progentís staff of field proven network engineers average more than ten years of real-world industry experience, in the trenches of network systems support, performing a extensive range of technical projects for a diverse range of clients. This means you obtain not just the technical skills needed for the task, but a consultant with field proven methods for applying those skills to deliver excellent network solutions.
Remote Support for Windows Server 2008
The complexity and integration demands of Windows Server 2008 R2 calls for an IT professional with hands-on experience and broad knowledge in architecting and deploying cohesive end-to-end business technology networks. The experience of Progent's seasoned Windows Server consultants, averaging over a decade of background integrating Microsoft-based technology, helps insure your success in supporting and troubleshooting your Microsoft Windows Server 2008 environment. Progent's certified Windows Server 2012 R2 experts can also assist you to assess the benefits of migrating from Microsoft Windows 2008 to Microsoft Windows Server 2012 R2 or later. If you are planning on building a hybrid architecture that integrates on-premises resources with cloud-based services like those available on Microsoft Azure, Progent can provide Windows Server 2016 hybrid solutions.
CRISC-certified Risk Management Consultants
The CRISC program was initiated by ISACA to verify a consultant's skills to plan, deploy, and maintain information system control mechanisms to mitigate network risk. Progent offers the expertise of a CRISC-certified risk management consultant to assist you to create and carry out a risk management plan that follows leading practices identified by CRISC and geared to match your organization's risk tolerance, business objectives, and IT budget.
PC Desktop Support Services
Progent can deliver a wide range of cost-effective services to help you company to deploy, integrate, troubleshoot, and manage desktop PCs and notebooks based on Microsoft Windows, Apple macOS and OS X, or various versions of Linux. Progent's desktop PC consulting services include Windows 10 migration assistance, Windows 8.1 consulting support, Windows 7 maintenance, MS Office and Office 365 integration, and 64-bit processing expertise.
Configuration Manager 2016 Hybrid Cloud Integration
System Center Configuration Manager 2016 automates software deployment at scale, simplifies compliance settings management, keeps track of network resources, protects against corporate data leakage, performs health monitoring, allows secure end-user self service, and delivers a single control mechanism for administering multi-operating system ecosystems based on on-prem, cloud, or hybrid deployment models. Progent's Microsoft-certified Configuration Manager 2016 consultants and Azure cloud integration specialists can help you with any facet of designing, implementing, using and troubleshooting a SCCM 2016 deployment for on-premises, cloud-based, or hybrid environments.
Progent is a Certified Microsoft Partner
Because Progent is a Microsoft Certified Partner, each Progent network consultant has access to the technical and educational resources needed to provide the best information technology support possible. Progent's outsourcing, Technical Response Center Helpdesk, Office 365 deployment expertise, and software programming services allow small business customers to take advantage of the wide array of knowledge associated with the IT departments of large organizations without the high cost and hassle of building and managing a large in-house support team.
Cisco Unity Connection and Unity Express (CUE) Integration and Troubleshooting
Cisco Unity Connection, a tightly integrated expansion of Unified Communications Manager, is a converged voicemail solution that accelerates teamwork by offering flexible set of options for accessing calls and messages within an environment that is easy to implement and administer. Cisco Unity Connection lets you access and manage your voice messages from your email inbox, browser, Jabber, a Cisco Unified VoIP endpoint, an iPhone or other smartphone, or an iPad or tablet. Unity Express (CUE), available in certain Cisco ISR routers, provides cost-effective voicemail, unified messaging, interactive voice response, and automated-attendant functions for small to mid-size businesses (SMBs) and enterprise branch offices with as many as 500 users. Progent's Cisco-certified CCIE network consulting experts can provide Unity Connection and Unity Express (CUE) configuration and troubleshooting support to make sure your CUE deployment gives you the highest possible competitive advantage.
CISSP-certified Cybersecurity Consultants
Progent's CISSP-premier cybersecurity experts can help businesses of any size with any facet of IT security. Progent can help implement cost-effective security solutions that guard a small office from advanced threats or Progent can plan, deploy, and monitor an end-to-end security environment for hybrid enterprise networks that support local, online, and mobile clients accessing network resources spread over multiple physical datacenters and various clouds.
Configuration Consulting for Microsoft Lync 2013
Microsoft Lync 2013, rebranded Skype for Business, allows organizations of all sizes to create a manageable and secure communications environment that permits a Bring-Your-Own-Device computing model with instant messaging (IM), real-time presence, web meetings with application sharing and whiteboard, as well as IP and PSTN telephony enabled for a broad range of desktop and mobile clients. Progent's Microsoft-certified Lync 2013 experts can help you to evaluate the business benefits of Lync Server 2013, design an on-premises, cloud-based (via Lync Online) or hybrid topology suitable for your present and future plans, deploy Lync Server 2013 in a way that expedites your ROI, and deliver live online and onsite training to your management staff and users. Progent offers in-depth expertise in critical components of a Lync Server 2013 solution including Windows Server, SQL Server and Exchange, and Progent can help your organization to integrate Lync 2013 with popular Office and Office 365 applications including Outlook clients, Word and PowerPoint. Progent's Skype for Business Server experts can also help your organization to plan and carry out an efficient migration to Skype for Business.
Video Conferencing Expertise for At-Home Workers
Progent's consultants can help small and mid-size companies to deploy and debug teleconferencing solutions to allow their teleworkers to collaborate safely and productively with fellow workers and clients. To find out about how Progent can assist businesses to install and maintain teleconferencing platforms for telecommuters, go to conferencing support services for an at-home workforce.
Progent's Consulting and Training Services for Office and Office 365
Progent's certified Microsoft Office and Office 365 experts can assist companies to integrate Office desktop and Office 365 applications such as Excel, Word, PowerPoint, Microsoft Outlook, Microsoft Access, Project and Publisher into a seamless solution that offers fast return on investment and enables better business outcomes. Progent can help you to integrate Office or Office 365 applications with one another and with other key Microsoft technologies including SharePoint, Exchange Server and SQL Server deployed on-premises or in the cloud. Progent's consultants can also help you to fix compatibility issues with various releases of Office desktop and can provide customized online Microsoft Office and Office 365 training to individual users and teams.
Get in Touch with a Progent Computer Support Expert
To see how to get in touch with a Progent computer consultant for online or onsite support in #(state), call 1-800-993-9400 or go to Remote Network Support.