For small company network systems located throughout the state of Connecticut, Progent's Microsoft and Cisco authorized technical team members can provide online support and remote troubleshooting to solve your network systems troubles quickly and affordably. Progent has acquired enterprise-grade expertise, sophisticated tools, and support databases to troubleshoot and repair network problems without the expense and time delays normally associated with on-site service visits.
If your Connecticut small business is situated outside of the larger metro areas such as Bridgeport, New Haven, Hartford, or Stamford, your nearby computer network support options may be limited in expertise, or not available during a crisis. This can result in a network environment that is unpredictable or causing efficiency loss due to technical problems persisting for too long. Progentís team of seasoned network engineers average more than 12 years of real-world computer industry experience, in the trenches of network systems support, performing a extensive variety of technical tasks for a broad range of clients. This means you obtain not only the technical competency needed for the job, but a consultant with proven methods for applying those skills to deliver cost effective network solutions.
CRISC-certified Risk Management Consultants
The CRISC program was initiated by ISACA to validate an IT professional's skills to design, deploy, and maintain information system control mechanisms to mitigate network risk. Progent offers the expertise of a CRISC-certified risk management consultant to help you to create and execute a risk management plan that follows leading practices identified by CRISC and geared to align with your company's risk tolerance, business goals, and budgetary guidelines.
Exchange 2016 Upgrade Consulting
Progent's MS Exchange Server 2016 migration consultants can help your business in all phases of your migration to Microsoft Exchange 2016 such as designing high availability (HA) system topology for an on-premises, cloud-based or hybrid environment; licensing compliance for Exchange Server and Windows Server 2012 R2 or later; migrating mailboxes; Hyper-V design; determining storage requirements for your virtual machines, mailbox databases and logs; setting up HLB for high-availability CAS services; planning, configuring and validating Exchange Servers and Windows Servers and Database Availability Groups (DAGs); setting up collaboration with SharePoint Server or SharePoint Online; preparing the firewall; creating SSL certs; performing client remediation with Office 2010 or greater or Microsoft Office 365; and setting up Outlook on the web (formerly Outlook Web App).
NetApp MetroCluster Disaster Discovery Software
NetApp MetroCluster is a high-availability and disaster recovery software suite that combines failover storage clustering along with replication to provide rapid, zero RPO disaster recovery (DR) between sites that are as far as 185 miles away from one another. Progent offers the skills of a certified NetApp MetroCluster expert who can help you to plan, deploy, manage, update, test and troubleshoot a disaster recovery system built around NetApp MetroCluster. Progent can help you to select a topology for your MetroCluster environment that aligns with your functional needs and IT budget. Progent can ensure you follow leading practices for configuring your MetroCluster environment by providing guidance with tasks like assigning disk pools and shelf IDs, arranging plexes layout, provisioning volumes, setting up Data ONTAP configuration replication service, installing switches, implementing a tiebreaker mechanism, setting up a TCP/IP configuration replication network between your storage clusters, and testing your disaster recovery solution to verify compliance with information assurance standards and regulatory requirements.
Advanced Project Management Consultants
For enterprise project management assistance, Progent can provide access to veteran IT experts with years of background as IT project managers for program development, business systems implementation, and process engineering working with organizations from Big 4 firms to dot-com startups to state government agencies. These high-level project managers can provide world-class management expertise to assist enterprise customers to follow best practices to ensure that strategic projects are completed on schedule and within budget.
Microsoft Dynamics NAV Consulting
The updated release of Microsoft Dynamics NAV ERP offers powerful new features such as specialized Role Centers, enhanced analytics and reporting options, and advanced workflow management. Progent's Microsoft Dynamics NAV consulting experts can provide custom programming, integration and troubleshooting support to help you to get the most from Microsoft Dynamics NAV. Progentís engineers can help you to connect MS Dynamics NAV ERP software to other systems and programs. Also, Progent can help you to create and utilize databases so you can enhance your knowledge of your operations, attract additional clients, expand your marketing campaigns, and build successful partnerships.
Disaster Recovery/Business Continuity Planning Consulting Services
Progent offers advanced remote consulting for disaster recovery/business continuity planning, testing, and training to assist your company to prepare for potential disasters, minimize service disruption for your essential IT functions, avoid data loss, and comply with regulatory mandates and business obligations. Progent's business continuity experts can work closely with your executive and network support group to provide business impact analysis, define dependencies, identify human and physical assets needed to operate your organization, prioritize crucial IT services and define allowable recovery times, qualify hot backup sites, set up secure remote access capability for key employees, plan notification systems and assign duties for personnel, document a comprehensive recovery and test plan, and provide training for management and technical staff to carry the business continuity plan. Progent's Windows Server 2016 disaster recovery consultants can assist you to design and build a cost-effective disaster recovery solution for multi-site or hybrid cloud environments utilizing failover cluster technology field-tested in Microsoft's massive Azure cloud.
Citrix Certified XenServer Support Services
Progent's Citrix XenServer consultants can help your company to evaluate the strategic advantages of XenServer as well as other Citrix products, and can assist your IT organization to plan, test, execute, troubleshoot, and support a XenServer installation. Progent can also assess your current Citrix technology environment and help you to optimize resource utilization, performance, security and compliance, uptime, and recoverability.
ProSight Enhanced Security Protection (ESP): Unified Physical and Virtual Endpoint Protection
Progent's ProSight Enhanced Security Protection services offer ultra-affordable multi-layer protection for physical servers and virtual machines, desktops, mobile devices, and Microsoft Exchange. ProSight ESP uses adaptive security and modern behavior analysis for continuously monitoring and reacting to security threats from all vectors. ProSight ESP provides firewall protection, penetration alerts, endpoint control, and web filtering via leading-edge tools incorporated within a single agent accessible from a single control. Progent's data protection and virtualization experts can help your business to design and implement a ProSight ESP environment that addresses your organization's specific requirements and that helps you achieve and demonstrate compliance with government and industry information protection regulations. Progent will help you define and configure policies that ProSight ESP will manage, and Progent will monitor your network and respond to alerts that call for immediate action. Progent can also assist you to install and test a backup and restore solution like ProSight Data Protection Services (DPS) so you can get back in business rapidly from a potentially disastrous security attack like ransomware. Learn more about Progent's ProSight Enhanced Security Protection (ESP) unified endpoint protection and Exchange filtering.
Progent's Customer Testimonials
Progent has delivered online or onsite technical support assistance to companies in every state in the country. Many of these customers have expressed their appreciation to Progent via testimonials to the excellence of Progent's service personnel. Check out Progent's customer testimonials to learn what they say about the quality of Progent's consulting services
Spam/Virus Filtering Services and Email Encryption
ProSight Email Guard is Progent's spam and virus filtering and email encryption service that uses the technology of leading information security vendors to deliver web-based control and comprehensive protection for your inbound and outbound email. The powerful structure of Email Guard integrates cloud-based filtering with an on-premises gateway appliance to provide advanced protection against spam, viruses, Denial of Service (DoS) Attacks, Directory Harvest Attacks, and other email-borne malware. ProSight Email Guard's Cloud Protection Layer acts as a preliminary barricade and blocks most threats from making it to your network firewall. This reduces your exposure to inbound attacks and saves system bandwidth and storage. ProSight Email Guard's onsite security gateway device provides a deeper level of analysis for incoming email. For outgoing email, the onsite gateway offers AV and anti-spam filtering, DLP, and email encryption. The onsite gateway can also assist Exchange Server to track and safeguard internal email that originates and ends inside your security perimeter. Read about Progent's complete ProSight series of value-priced outsourced network management services for small and medium-size organizations.
Contact a Progent Network Consultant
To learn how you can contact a Progent computer consultant for remote or onsite help in , phone 1-800-993-9400 or visit Remote Computer Help.