For office computer networks located throughout the state ofConnecticut, Progent's Microsoft and Cisco authorized professionals can deliver remote phone assistance and remote troubleshooting to fix your computer network issues fast and cost effectively. Progent has developed enterprise-class skills, software utilities, and support knowledge bases to identify and resolve computer network problems without the cost and time delays associated with on-site technical service calls.
If yourConnecticutsmall business is situated beyond the larger metro areas such asBridgeport, New Haven, Hartford, or Stamford, your local network systems support options may be limited in expertise, or unavailable during urgent situations. This can result in a network that is unstable or causing productivity loss due to technical issues continuing for too long. Progentís team of network professionals average more than twelve years of real-world computer industry experience, in the trenches of computer network support, performing a large range of technical projects for a varied range of customers. This means you get not only the technical know how needed for the task, but an expert with field proven methods for applying that expertise to provide affordable network solutions.
Unified Communications Manager and Unified CM Express Consulting
Cisco Unified Communications Manager, previously known as CallManager, operates as the core of Cisco's collaboration portfolio. CUCM and Unified Communications Manager Express offer a borderless IP-PBX solution by integrating with unified messaging apps such as Cisco Unified Communications Manager IM and Presence Service with Jabber support, Cisco Unity Express (CUE) for voicemail, Mobile Connect for Single Number Reach (SNR), and Unified Contact Center Enterprise (UCCE) for building an advanced customer contact solution. Progent's Cisco-certified Cisco Unified CM experts can help with any aspect of Unified CM support and troubleshooting in areas that include integrating VoIP phones and video phones, reviewing dial plans, integrating SIP trunks and CUBE session border controllers, installing Cisco ISR routers with CUBE support, designing UCS server failover solutions for high availability, and integration with Exchange Server and Skype for Business.
NetWare vSphere and vCloud Integration and Troubleshooting
Progent offers the assistance of a certified VMware VCDX consultant to help your organization plan, deploy, manage and troubleshoot VMware vSphere and vCloud-powered virtualization ecosystem for local networks, private and public clouds, or hybrid cloud deployments. Progent's VMware vSphere and vCloud consulting team offer advanced knowledge for installing and configuring VMware Site Recovery Manager (SRM) and VMware's NSX network virtualization system for disaster recovery. Progent has extensive understanding of VMware vCloud Director (vCD), vRealize Automation (vRA), vRealize Orchestrator (vRO) and vCloud used for managing private and hybrid cloud solutions that deliver maximum availability, data security, and disaster recovery.
Planning and Configuration Consulting for Meraki Indoor and Outdoor Wi-Fi APs
Progent's Cisco Meraki Wi-Fi AP consultants offer online and onsite support services to assist organizations of all sizes to plan, install, manage, upgrade or troubleshoot Wi-Fi systems that utilize Cisco Meraki wireless access points. Progent can help you to set up and support Meraki-based wireless networks for environments that can range from a teleworker's home or a remote office to a campus or a multi-site enterprise. Progent can also assist you to integrate other Cisco technology including switches, ASR routers and ASA firewalls to create a seamless network infrastructure that provides the same access, responsiveness, security compliance, manageability and uptime for wired and Wi-Fi users irrespective of their location or computing device. (See Meraki switches integration.)
The ProSight Ransomware Preparedness Report Service
The ProSight Ransomware Preparedness Report is a low-cost service based on a brief discussion with a Progent backup/recovery expert. The interview is designed to assess your organization's ability to stop or recover quickly after a ransomware incident. Progent will work with you directly to collect information concerning your existing AV defense and backup platform, and Progent will then deliver a custom Basic Security and Best Practices Report describing how you can apply best practices to build a cost-effective security and backup environment that aligns with your business needs. For more information, see Progent's ProSight Ransomware Preparedness Report.
Broad and Deep Experience with Business Networks
Progentís team of over 100 network experts means customers benefit from the leverage of more than 1,000 years of cumulative background and shared knowledge to resolve the most difficult network issues. Progentís certified network engineers have the know-how to find solutions fast and deliver them cost effectively.
VMware NSX Virtual Networking
VMware's NSX network virtualization technology enables you to create complete logical networks in software. NSX permits virtual networks to be deployed instantly and administered with a high level of automation regardless of the physical components making up the underlying IP network. VMware Site Recovery Manager (SRM) supports automated recovery, application mobility, plus transparent site migration, failback and site re-protect. SRM also permits non-disruptive testing for site recovery, upgrades and fixes and can produce reports to verify complete service restoration, validate SLAs and demonstrate compliance. When integrated with VMware's NSX virtual network technology, VMware Site Recovery Manager can quickly restore the entire virtualized network topology at the secondary site. Progent can provide the support of a VCDX certified VMware NSX consulting expert and VMware SRM system architect to help your organization to plan, configure, test and manage a DR system based on VMware Site Recovery Manager and VMware NSX.
Planning and Configuration Support for Aironet 802.11ac Wi-Fi Access Points
Progent's Cisco-certified Wi-Fi experts offer Cisco Aironet wireless AP configuration support and Cisco wireless controller consulting so you can benefit from the IEEE 802.11ac Wave 2 WiFi standard to get three times the performance for your wireless LAN while expanding the coverage.
Consulting and Support Services for System Center 2012 Operations Manager (SCOM 2012)
Progent's Microsoft-certified System Center 2012 Operations Manager (SCOM 2012) consulting experts have over 10 years of experience designing, deploying, enhancing and repairing SCOM solutions and can provide organizations of all sizes advanced online or onsite consulting services for SCOM 2012. Progent can help you to design a topology for SCOM 2012 servers that delivers the responsiveness and availability required to monitor your IT resources efficiently, whether your infrastructure are onsite, cloud-based, or a mixed solution. Progent can also assist you to install and set up System Center 2012 Operations Manager management packs based on best practices for tracking network infrastructure as well as both Microsoft and 3rd-party applications and services. In addition, Progent can provide responsive online or onsite technical support to assist you to fix critical issues detected by Microsoft SCOM 2012. Progent can also provide System Center 2016 Operations Manager expertise to assist you to migrate cost-effectively from Operations Manager 2016 to SCOM 2016.
Microsoft Office 365 Exchange Online Integration with On-premises Exchange
Microsoft allows you to create transparent hybrid environments that combine Office 365 and on-premises installations of Exchange. This allows you to have certain Exchange mailboxes hosted on your physical datacenter and other mailboxes resident on Office 365. Progent's certified Exchange consultants can help you with any phase of designing, implementing and troubleshooting your hybrid Office 365/Exchange solution. Progent's Exchange consultants can deliver occasional support to help you through stubborn technical issues and also can provide comprehensive project management outsourcing to ensure your hybrid Office 365/Exchange solution is carried out on schedule and within budget. For more information about Progent's online consulting support for integrating Office 365 and on-premises Exchange environments, refer to Office 365 integration solutions with on-premises Exchange.
SQL Server 2019 Integration Consulting Expertise
Progent's Microsoft-certified SQL Server 2019 consultants can help you to assess the business case for migrating to SQL Server 2019 and can deliver rapid online or on-premises access to experts in system planning and integration, software programming, database administration, and network security. To learn more, refer to SQL Server 2019 migration consulting.
Talk to a Progent Computer Consultant
To learn how to contact a Progent network consultant for remote or on-premises assistance, call 1-800-993-9400 or go to Remote Network Support.