For business computer networks located anywhere in the state ofConnecticut, Progent's Microsoft and Cisco certified technical team members can provide remote phone support and troubleshooting to resolve your computer system issues fast and cost effectively. Progent has acquired world-class expertise, software utilities, and support databases to identify and resolve IT problems while avoiding the cost and delays associated with onsite technical service dispatches.
If yourConnecticutsmall business is situated outside of the larger metropolitan areas such asBridgeport, New Haven, Hartford, or Stamford, your nearby network systems support options may be limited in technical capability, or not available during an emergency. This can result in a network that is unstable or causing efficiency loss due to technical issues going unresolved for too long. Progentís staff of expert network engineers average more than twelve years of real-world IT industry experience, in the trenches of network systems support, performing a broad range of technical tasks for a diverse range of customers. This means you get not only the technical competency needed for the task, but a consultant with field proven methods for applying that expertise to assist with cost effective network solutions.
SonicWall Firewall Integration Consulting Services
Progent's certified SonicWall firewall consultants can help you integrate, maintain, and tune SonicWall firewall devices including the current SonicWall TZ, NSa and NSsp Series of appliances and the legacy SonicWall PRO 2040 devices. Progent's CISSP and CISA-certified network security experts can help you incorporate SonicWall security gateways into an end-to-end security plan and design protection into your business practices. For more information, see SonicWall firewall consulting services.
Consulting and Support Expertise for System Center 2016 Virtual Machine Manager
Microsoft System Center 2016 Virtual Machine Manager is part of Microsoft's System Center 2016 family of network monitoring and management tools and is intended to offer a unified solution for deploying and managing virtualized fabric and services across hybrid environments that can include private clouds and Microsoft Azure resources. Progent's SCVMM 2016 consulting experts can assist organizations of all sizes with any aspect of designing, implementing, and managing a SCVMM 2016 ecosystem. Progent can review your virtualization architecture, help you upgrade efficiently from legacy versions of VMM, design processes for building and installing VMs and hosts, implement fault-tolerant scale-out clusters, connect your datacenter resources with public cloud services, set up virtual switches, write and refine PowerShell scripts, and help you assess the strategic business benefits of the latest capabilities such as Storage Replica and Host Guardian Service. Progent's certified virtualization experts can provide advanced Windows Hyper-V consulting and VMware ESXi support.
Android Phone Integration
Progent's Android smartphone and tablet integration expertise have extensive experience providing remote and onsite support for organizations of all sizes who want to integrate Android phones and tablets into their information networks so that users can be productive from anywhere. Progent has the breadth of skills to resolve technical issues that involve multiple vendors and that represent a mix of older and up-to-date information technology. Progent offers affordable remote technical support to help you with any stage of planning, implementing, managing and troubleshooting your Bring-Your-Own-Device (BYOD) solution. Progent can provide occasional technical support to assist you to resolve particularly challenging technical issues, or Progent can provide outsourced or co-sourced project management services to ensure that you complete strategic IT initiatives on time and on budget. Progent can help with on-premises, cloud-based, or hybrid network environments and can provide support for all major operating systems, applications, management utilities and hardware infrastructure. Progent also can provide specialized group or individual training to show you how to manage and operate Android phones and tablets efficiently.
Power BI Integration Consulting
Progent's Power BI experts can help your business to plan, install, maintain, update or troubleshoot your Power BI business analytics solution. Progent can also assist you to organize your source data for Microsoft Power BI visualizations. Progent can show you how to build and administer a local, cloud based, or hybrid network model to run Power BI. To learn more, visit Progent's Power BI integration services.
Microsoft Teams Planning and Integration Experts
Microsoft Teams is the replacement for Skype for Business Online as Microsoft's premier cloud platform for real-time conversation and cooperation. Progent's Microsoft Teams consultants can assist you to design an upgrade to Teams from Skype for Business and install, administer, and debug a cloud or hybrid deployment of Microsoft Teams. Progent can help you to integrate Teams with Office/Microsoft 365 apps, Exchange Online, SharePoint Online, and your phone system.
Eliminate Dependence on Freelance Consultants
By creating a relationship with a full-service network consulting and support organization like Progent as opposed to a freelance consultant, your company is ensured timely availability of experienced experts when you require them. You no longer have to be concerned that sickness, classes, time off, or conflicting jobs with other customers will leave you with no support during an emergency.
Cisco Voice over IP Phone and IP Video Phone Integration and Support
Progent's Cisco VoIP phone and video IP phone consultants can help your business to integrate, manage, and debug Cisco IP phones, desktop video IP phones and wireless IP handsets. Progent can provide expertise for all versions of Cisco's IP phones from discontinued Voice over IP devices to the newest media phones. Progent's IP telephony experts can also help your organization to integrate your IP phones with Unified CM, formerly branded CallManager, or with Cisco Unified CM Express (CME) to build a an advanced IP-PBX ecosystem for unified messaging and collaboration. Progent can also help you to install Cisco Unified CM applications that include Cisco Unified CM IM and Presence Service with Jabber support, Unity Express for voicemail management, Mobile Connect for Single Number Reach, and Cisco Contact Center Express (Unified CCX or CCX) for creating a highly automated customer contact center. Progent can deliver support with any facet of Cisco VoIP Phone integration including designing dial plans, solving IP phone registration issues, integrating SIP PSTN trunks and CUBE session border controllers, installing Cisco ISR routers with CUBE internetworking support, and creating UCS server clustering and Cisco SRST solutions for survivability.
Progent is a Certified Microsoft Partner
Because Progent is a Certified Partner for Microsoft, each Progent engineer has access to the technical and educational resources required to deliver the best information technology support available. Progent's IT outsourcing, Call Center, Office 365 integration expertise, and software development services allow small business customers to benefit from the broad array of knowledge found in the IT departments of large organizations without the high expense and distraction of maintaining a self-sufficient in-house IT staff.
ProSight Virtual Machine Hosting Services
Progent's ProSight Virtual Hosting outsourcing service offers complete hosting of a small or mid-size company's servers in an environment that delivers the maximum level of dependability and scalability and is also easy to transfer to another host. Progent's Private Cloud hosting and management options are based on proven virtualization platforms that allow small companies with mixed- platform environments to economize dramatically on the costs of capital investments, infrastructure maintenance, and IT administration while achieving enterprise-class fault tolerance and an unmatched level of vendor flexibility. Find out more about Progent's ProSight family of managed IT services for small and mid-size businesses.
Linux Support and UNIX/Windows Integration
If your company network combines Linux technology with Windows, Progent can assist you to incorporate your servers into a cohesive system that allows all your platforms to coexist for simpler administration, transparent data exchange, high availability, high throughput, and tight security. If you are creating Linux based-software within an environment that incorporates Windows-based servers, workstations, and application software, Progent offers comprehensive outsourcing that allows you to concentrate on your area of expertise.
Stealth Penetration Testing
Stealth intrusion checking is an important component of any overall IT system security plan. Progentís security professionals can run extensive stealth intrusion security tests without the knowledge of your company's in-house IT staff. Unannounced penetration checking shows whether current security defense tools such as intrusion detection alerts and event log analysis are correctly configured and consistently observed.
Security Vulnerability Scanning for Small and Mid-size Businesses
Progent offers two ultra-affordable service packages intended to enable small businesses to receive an independent security evaluation from a premier security consultant. With Progent's External Network Security Inventory Scan, an engineer administers an extensive test of your IT infrastructure from beyond your firewalled perimeter to uncover possible risks in the security profile you expose to the public. With Progent's Internal Security Inventory Scan, a security expert runs a system scan from an authorized computer within your company firewall to assess vulnerabilities to internal attacks. The two security inventory packages are set up and executed from a secured external location.
Cybersecurity Defense Services for an At-Home Workforce
Progent can assist small and mid-size businesses to install cybersecurity defense systems and provide response services for a remote workforce. For information about Progent's cybersecurity protection solutions for a remote workforce, refer to security protection expertise for remote workers.
Microsoft SQL Server Software Development
Progent's SQL Server developers can assist your organization to build and maintain applications based on Microsoft's SQL Server RDBMS. Progent follows leading lifecycle management practices to create efficient, easy-to-manage SQL Server applications and is able to team with a client's IT staff to deliver projects in a timely and affordable manner. Progent for can assist you to build SQL Server solutions by offering a wide range of consulting support services including requirements analysis, database modeling, ETL development, T-SQL programming, software installation, storage management, performance tuning, backup/recovery, clustering and virtualization, reusable schema, synchronization solutions, security and compliance, and disaster recovery/business continuity planning.
Get in Touch with a Progent Network Support Expert
To learn how to access a Progent network support expert for online or on-premises help, call 1-800-993-9400 or visit Online Network Help.