Anchorage Remote Workforce Connectivity Consultants
System Design, Configuration, Management and Troubleshooting Consultants
Expanding your at-home workforce can have a major effect on network infrastructure, cybersecurity, and corporate processes. Progent has 20 years of experience assisting SMBs to design, configure, manage, optimize, and troubleshoot IT networks that incorporate a remote workforce. Progent can assist your Anchorage organization to pick the right technologies and follow leading practices in creating and operating a safe virtual ecosystem for teleworkers that facilitates teamwork and returns maximum business value. Progent offers support services that go from on demand guidance for helping you over occasional technical roadblocks to full project management or co-management to help you carry out business-critical tasks.
Progent's consultants can assist Anchorage, Alaska businesses to with any facet of creating a high-performing work-from-home ecosystem by providing infrastructure configuration services, VoIP PBX expertise, video conferencing support, collaboration platform customization and training, cloud connectivity, helpdesk augmentation, security monitoring, data protection solutions, and streamlined management.
Infrastructure for Teleworkers
Setting up the physical and software infrastructure required to support an at-home workforce can be particularly complex if you have to accommodate a combination of personal hardware such as PCs and laptops, Internet routers, and wireless APs from different manufacturers and with a mix of operating systems and firmware levels. Progent's background delivering online support for both outdated as well as modern technologies in virtual office venues allows you to make cost-effective use of your existing infrastructure and offers fast access to expertise for making essential updates. Services available from Progent to help your company to implement a high-functioning telecommuting ecosystem include:
- Virtual Private Network (VPN) technology allows you to create a secure connection for authenticated at-home workers to use IT resources situated at your corporate datacenter or in a public cloud. Progent's consultants can assist you to deploy and manage VPN access between your at-home workforce and your key IT resources by providing remote VPN configuration support. For businesses with Cisco's ASA firewalls, Progent's Cisco-certified ASA Firewall experts can assist your at-home workers to utilize Cisco's AnyConnect software for secure VPN tunneling for a broad selection of endpoint devices such as Microsoft Windows, macOS, Apple iOS, Linux, and Google Android.
- Virtual Desktop Infrastructure products enable an at-home worker to see and interact with a data center PC's desktop. This provides IT managers significant control over the computing ecosystem of telecommuters and offers them a familiar work experience. Progent's virtual desktop consulting services include Windows Remote Desktop support and Citrix Virtual Apps and Desktops VDI expertise.
- Routers connect at-home networks to the Internet and typically support VPN connections, local wireless networks, and firewall services. Progent can provide top-tier remote consulting for deploying routers from a range of manufacturers. See router configuration services from Cisco-certified consultants.
- Home Wi-Fi networks, typically shared by families and guests, are commonly used by telecommuters to access their Internet router for work. This can cause throughput as well as cybersecurity issues. Progent can assist you to mitigate these problems by providing services like Cisco Aironet configuration expertise, Cisco-certified Meraki wireless deployment consulting, and Ubiquiti Unifi wireless access point setup assistance.
- Internet access methods affect the speed and reliability of connections between at-home workers and the company data center. Mission-critical processes might require backup Internet connections in case the normal connection fails. Progent can provide guidance for picking ISPs, picking appropriate bandwidth and data volume packages, and integrating high-availability Internet access. See Internet connectivity solutions.
IP Voice Solutions for an At-Home Workforce
Expanding the corporate phone system to include remote users is vital to supporting a productive at-home workforce. A variety of cloud-centric digital PBX platforms are popular with SMBs to server telecommuters. Many larger organizations depend on Cisco's modern or legacy platforms for VoIP solutions. Progent can help organizations of all sizes to plan or maintain a telecommuter IP voice service that delivers the flexibility, convenience and protection needed for remote users. Progent's Cisco-certified CCIE IP Voice consultants can provide advanced support to help businesses optimize their current Cisco VoIP environments to handle an expanding remote workforce.
- Cisco Unified Communications Manager (CUCM) extends enterprise telephony features to devices like IP phones, media processing platforms, VoIP gateways, and mixed media software used across the network. Unified Communications Manager supports other combined media services such as messaging, video conferencing, and customer collaboration networks. For details about Progent's CUCM support, visit CUCM consulting services.
- CallManager is Cisco's legacy call-processing agent and has been replaced by Cisco Unified CM or CUCM. Progent can help your company to support your current CallManager deployment or upgrade efficiently to Cisco's modern IP telephony products. For details about Progent's support services for Cisco CallManager and Cisco's other older VoIP platforms, visit Cisco CallManager consulting services.
- Cisco IP Gateways provide integration with public telephony networks and with clients working outside the corporate firewall such as telecommuters. Progent offers consulting expertise for Cisco's legacy IP gateways such as the UC520, UC540 and UC560 product lines as well as for modern Cisco Session Initiation Protocol (SIP) gateways. See Cisco SIP gateway integration expertise.
- Other VoIP Platforms supported by Progent include Vonage, RingCentral and 8x8. Progent can assist you to expand your wide area network architecture to work with these solutions and deliver on-demand integration and troubleshooting expertise.
Video Conferencing for Remote Workers
A broad selection of video conferencing platforms from major vendors support virtual meetings, video conferencing, chat sessions, and content sharing for both local users and teleworkers. Many organizations use a mix of conferencing products to accommodate their various partners and clients. Progent can assist your organization to manage your current voice/video conferencing ecosystem and enhance the productivity of your at-home workforce.
- Skype for Business is Microsoft's leading unified communications platform that enables real-time presence, IM, voice and video conferencing as well as the seamless integration of these capabilities within Office desktop and Microsoft 365 applications including PowerPoint, Word, Excel and Outlook. Progent offers the skills of Microsoft-certified specialists who can assist your company to configure and manage Skype for Business client software to support your remote employees. To learn more about Progent's support expertise for Skype for Business, refer to Skype for Business consulting services.
- FaceTime is Apple's multiuser video phone platform for compatible iOS and Mac devices. FaceTime works over Wi-Fi or cellular Internet connections. Later editions of FaceTime support up to 32 simultaneous users for voice/video sessions. To learn more about Progent's support services for Apple FaceTime, refer to Progent's FaceTime configuration expertise.
- Webex Meeting Center supports online conferencing for most computing devices. Delivered via Cisco's Webex Cloud platform, Webex services include sharing discrete content or screens, presentations that incorporate rich media such as Microsoft PowerPoint and Flash videos, session recording, plus editing and playback for future reference and training. To learn more about Progent's support expertise for Cisco Webex as well as for other IP video solutions from Cisco, see Progent's Webex Meeting Center support services.
- Teams is Microsoft's next-generation replacement for Skype for Business. Teams acts as a portal for conversations, contacts, and information with capabilities that include video conferencing, persistent threaded chat, plus file sharing. For details about Progent's consulting services for Microsoft Teams as well as for additional Office 365 apps, refer to Progent's Microsoft Teams consulting services.
- Additional Voice/Video Conferencing Apps supported by Progent include Google Meet, Amazon Chime, Zoom, and Slack. Progent can provide integration and debugging services for these products and help your business to optimize your network architecture to host them.
Microsoft Integrated Collaboration Platforms for an At-Home Workforce
Microsoft's collaboration platforms are closely integrated with Microsoft's popular Office and Microsoft 365 families, offering a powerful environment of applications that deliver a cohesive user experience for sharing data and ideas across multiple sites and on a wide selection of endpoint computers. Progent has delivered online consulting services for SharePoint and Exchange since their initial publication and can help businesses to deploy these critical collaboration products to maximize the effectiveness of your remote workers.
SharePoint utilizes web entities to facilitate collaboration and information sharing by offering policy-based delivery of data, workflow, and utilities for looking through enterprise-wide business data. SharePoint allows you to build secure portals that allows remote workers to see and update consolidated corporate intelligence by means of Wikis, Blogs, social networking sites, and Web Parts. To find out about Progent's SharePoint expertise, go to SharePoint configuration and application development consulting.
Exchange and Exchange Online offer secure collaboration features including public folders, shared mailboxes, and shared calendars and contacts. Progent's Microsoft certified Exchange experts can show you how to activate and utilize these features for your at-home workers. For information about Progent's Exchange support services, see integration consulting services for Microsoft Exchange Server.
OneDrive is Microsoft’s collaborative cloud-based storage service, comparable to GoogleDrive. Remote workers can save files to the OneDrive service, and colleagues anywhere can retrieve them securely via a web browser. Included with Office 365, OneDrive enables remote workers to jointly author files. Revisions made offline are automatically synced when you go back online. For details about Progent's support services for OneDrive, go to Onedrive configuration consulting.
Public Cloud Integration Services for Telecommuters
Progent can provide fast and affordable remote assistance for helping organizations to create, maintain and repair cohesive network architectures that incorporate internal data centers, telecommuters, branches, plus public cloud resources. Progent can provide top-tier consultant for all modes of cloud service delivery such as Infrastructure as a Service, Platform as a Service (PaaS), and Software as a Service (SaaS). Progent can help teleworkers fix problems with cloud access, authentication, and security.
Azure is a leading platform for public cloud services that allows you to utilize IT infrastructure, servers, and critical applications hosted on Microsoft's extensive cloud. Azure features more than one hundred services services such as the ability to host Windows and Linux-powered VMs, on-demand cloud storage, messaging, application development with Visual Studio, and data backup. Progent can help your organization to deploy virtual machines on Azure Virtual Machines, configure cloud-based storage on Azure Storage services, streamline identity management with Azure Active Directory, and design data backup and recovery solutions with Azure Backup. Progent's cloud experts can also help you create secure access to Azure for remote workers by setting up and debugging firewalls and VPN IPsec tunnels. For information about Progent's support services for Microsoft Azure, see Azure consulting.
Office 365, now called Microsoft 365, is Microsoft's growing family of business productivity applications and cloud services offered by subscription. Microsoft applications and services are marketed in a variety of plans designed for users ranging from individuals and small offices to large corporations. Progent can provide quick and easy online contact with consultants familiar with Office 365-compatible endpoint devices based on Windows, Mac, iOS, and Google Android technology. Progent's experts can assist you to assess the various subscription plans available for Office 365 and configure 365 applications for your at-home workers to achieve maximum business value. To learn about Progent's consulting services for Microsoft Office 365, refer to Office 365 integration expertise.
Exchange Online is among the most popular cloud-based applications in the Office 365 product line. Microsoft 365 Exchange Online provides the advantages of lower costs for data center infrastructure, simplified management, on-demand scaling, high availability, and other advantages associated with public clouds. Microsoft has designed Office 365 Exchange Online to run transparently with on-premises Exchange environments, allowing you to create hybrid cloud/onsite networks. Progent's certified Exchange consultants are available for occasional assistance to guide you through challenging technical bottlenecks and also offer comprehensive project management outsourcing to ensure your telecommuters have convenient and secure access to your Microsoft 365 Exchange Online deployment. To learn Progent's consulting services for Exchange Online, go to Office 365 Exchange Online integration and troubleshooting expertise.
Amazon Web Services (AWS) is a pioneer in the public cloud computing market and is the world's top source of cloud services. Progent offers fast and economical online access to cloud integration experts who can help your business to plan, deploy, manage, and debug hybrid IT networks that integrate Amazon AWS cloud-based services with on-premises resources and with other popular cloud platforms such as Microsoft Azure. Progent also can provide access to Cisco-certified CCIE networking experts to assist you to build a high-uptime network architecture so your employees have a consistent computing environment whether they are working from your main office, a branch office, from home, or on the road. To learn about Progent's consulting services for Amazon AWS, see Amazon AWS consulting expertise.
Google Cloud Platform (GCP) is a leading collection of cloud services that provides Infrastructure-as-a-Service and Platform-as-a-Service (PaaS) products. Progent's Microsoft, Linux, and Cisco consulting experts can assist your organization to scale your current IT assets with the Google Cloud Platform, and Progent's DBA experts can help you make your key applications cloud ready so your at-home workers can benefit fully from Google Cloud Platform services. Progent can help your business to deploy VMs on Google Cloud Compute Engine, plan a cost-effective storage solution with Google Cloud Storage, and simplify access control for remote workers with GCP Cloud Identity. Progent can also help you to utilize GCP's management technology to administer and track your GCP ecosystem. To learn, see Google Cloud Platform consulting support.
Help Desk Call Center Services for Telecommuters
An emergency, organization-wide changeover to a from-home business model, which might be motivated by a pandemic or as part of a disaster recovery plan, can overstretch even a high-performing in-house Support Desk. Progent's Call Center services make it possible for businesses to outsource or expand their Call Desk by using Progent's remote Technical Response Center (TRC) team.
- Progent's Standard Help Desk support services utilize Progent's extensive network of remote IT support specialists along with enterprise-class ticketing and tracking software to offer an affordable, state-of-the-art Help Desk. Progent's Standard Help Desk Services offer an end-to-end solution that addresses all facets of online Level 1 PC technical support from initial help requests to ticket creation, screen sharing, problem resolution, and incident reporting. A web-based User's Service Portal enables teleworkers to track or update their active trouble tickets, enter information, and upload screenshots or attachments. Support services are provided at a substantial price reduction off Progent's normal Level 1 technical support charges, and Progent offers optional rapid escalation to Level 2 and Level 3 support specialists to deal with complex problems. For more information, visit Progent's Standard Helpdesk Services outsourcing for small companies.
- Progent's Help Desk Augmentation Service enables your company to supplement your current Call Center organization by splitting delivery of Help Desk support seamlessly between your in-house support staff and Progent's extensive roster of PC support technicians and subject matter specialists. Progent's shared Help Desk service is based on a co-sourcing support solution based on the number one professional services automation (PSA) tool for managing service requests and ticketing, assigning responsibility, monitoring progress, and producing reports. To find out how Progent's Call Desk Augmentation Services can help your business to provide best-in-class desktop support to your teleworkers, go to Progent's Call Desk augmentation Services.
Cybersecurity for Telecommuters
Remote workers often run their own computing devices and work in an unsecured area. This increases their vulnerability to cyber attacks and calls for judicious use of firewalls, remote endpoint monitoring, and the enforcement of policies based on leading practices. Progent's seasoned roster of certified cybersecurity professionals can help your company to design, deploy and manage a modern security solution that protects critical data in IT networks that include remote workers.
- Firewalls enable companies to create a network environment that can be securely accessed by local users and by telecommuters, mobile users, suppliers, customers, and other stakeholders. Next-generation firewall devices permit you to assign and manage appropriate access rights to different classes of users and to scale your network and modify your security profile as your company evolves and as network attacks grow more sophisticated. Progent works with both current and older firewall appliances from all major vendors like Cisco, Palo Alto Networks, Check Point, Juniper, and Fortinet. To learn more about Progent's firewall support services, go to firewall configuration and support services.
- Remote Endpoint Monitoring makes it possible to track the various computers used by telecommuters and either reject or identify and mitigate the latest cyber attacks such as ransomware. With ProSight Active Security Monitoring services, a lightweight agent is put on every protected endpoint device, monitoring all activity and utilizing advanced behavioral threat analysis to identify zero-day threats on arrival. When a cyberattack is discovered, ProSight Active Security Monitoring immediately isolates the targeted device from the corporate network to quarantine the threat. Since the ProSight Active Security Monitoring software agent is self-contained, endpoint devices remain protected even if they are offline. To find out more about ProSight ASM, refer to remote endpoint security monitoring for an at-home workforce.
- Security Audits can assess the exposure of your information system to all classes of outside and internal security attacks for a network that incorporates teleworkers. Progent can deploy remote, automated cybersecurity inventory software for quickly and affordably detecting a broad range of security gaps that can be surfaced over the Internet. Progent's endpoint security audit experts, which can be provided by data security experts with advanced certifications including CISA, ISSAP, and GIAC, can assist your business to audit your processes and governance policies and review your network infrastructure to enable you to design top-level security for your remote workers.
Data Protection for At-Home Workers
The field of Data Protection involves saving and restoring critical data so as to avoid data loss and minimize recovery time and effort in the event of storage system problems due to hardware issues, software glitches, user mistakes, malware, or other causes. Reliable data protection solutions can be especially challenging to architect and manage in hybrid networks that combine local data centers, cloud resources, and at-home workers.
- Backup/Restore solutions for telecommuters must address multiple kinds of user-owned endpoints. Progent can provide fast online help from consultants familiar with a broad array of platforms for protection Windows, Apple Mac and Linux/UNIX powered servers and desktops as well as laptops, iOS and Android tablets and handhelds. Leading backup/recovery solutions supported by Progent's backup/recovery consultants include Barracuda Backup, Microsoft Azure Backup, Symantec Backup Exec, CrashPlan, Retrospect, and Time Machine. To protect data spread across a hybrid network, Progent offers ProSight Data Protection Services (DPS), a managed backup/recovery service that uses cloud storage and includes fine-grained recovery and unified management.
- Disaster Recovery/Business Continuity (DR/BC) strategies commonly envision scenarios that require a rapid changeover to an at-home workforce. Progent's expert disaster recovery preparedness consultants and business continuity planning consultants can assist you to create, document and validate a DR/BC plan that addresses the process of switching to an at-home workforce.
Unified Management for Telecommuters
Microsoft has rebranded and reshuffled its endpoint management products under the name Microsoft Endpoint Manager, which includes Intune for cloud management of remote devices and Configuration Manager for managing local computers. Endpoint Manager provides a unified environment for safeguarding critical information by controlling on-premises, mobile, and home-based endpoints.
Microsoft Intune
Intune is a component of Microsoft's Endpoint Management suite that also features Microsoft Configuration Manager. Intune is a cloud-based service for managing and protecting mobile computers and software. Remote endpoint computers can be user owned or business owned. IT admins managing the enrolled endpoint computers of telecommuters can utilize Intune to provision and validate apps on managed devices, push patches and certificates, set up policies for accessing data and networks, manage passwords, create VPN tunnels, control how teleworkers share data, establish threat defense, verify security compliance, and wipe sensitive information from lost, stolen or decommissioned devices. Intune runs with iOS, Google Android, Windows, and macOS/OS X computers. For details about Microsoft Intune and to find out how Progent can assist your company to use this platform to administer the devices of your teleworkers, refer to Intune mobile endpoint management experts.
VMware Workspace ONE
VMware Workspace ONE is a feature-rich centralized Mobile Device Management (MDM) platform that allows network administrators to keep remote endpoint devices up to date and protected. Workspace ONE uses VMware AirWatch for unified endpoint management plus VMware's Horizon virtual application delivery platform for access control, application management, and configuration management of endpoint devices. Workspace ONE operates with devices powered by Windows 10, macOS, iOS, Google Android, Chrome OS, or popular distributions of Linux. VMware Workspace ONE is available by subscription as a cloud-based service or as an on-site product through a perpetual license. Key features of Workspace ONE include rapid over-the-air provisioning of new notebooks, immediate onboarding of new employees, policy setting and enforcement for all categories of endpoints, unifies management reporting and analytics, an email encryption gateway, and seamless integration with Microsoft applications and cloud products. To learn about Progent's expertise for VMware Workspace ONE, see VMware Workspace ONE remote device management consultants.
Contact Progent for Telecommuter Expertise
To contact Progent about building and managing a productive telecommuter environment for your Anchorage, Alaska organization, call
An index of content::
Exchange 2000 Upgrading
Exchange 2000 Server Remote Troubleshooting
Progent is one of the most qualified IT support firms for integrating email solutions based on Exchange 2000 Server. Progent is skilled in helping small and mid-size companies get all the benefits of Exchange 2000 under common scenarios such as upgrading from Microsoft Exchange 5.5 Server, migration from an ISP-based or POP3 e-mail system, and outsourcing your Microsoft Exchange 2000 management.
Microsoft Dynamics GP System Upgrade Planning Consultants Akron Ohio
Microsoft Dynamics GP System Upgrade Planning Consulting
Progent has supported Dynamics GP and Great Plains software for nearly 20 years and Progent has provided system integration, customization, education, and debugging since the product's original release. Progent can provide advanced support for updating out of date Dynamics GP deployments. Progent can help your business to plan, validate, and implement an efficient upgrade from a an outdated release to the newest version of Dynamics GP.
SonicWall NSA 9650 Firewall Security Auditor
SonicWall TZ400 Firewall Cybersecurity Organizations
Progent's certified SonicWall firewall experts can help you configure, maintain, and troubleshoot SonicWall firewall/VPN devices including the current SonicWall TZ and NSa Series of firewalls and the legacy SonicWall PRO 1260 Secure Switch products. Progent's CISM and GIAC-certified network security consultants can show you how to incorporate SonicWall security gateways into a complete network protection plan and design security into your corporate processes.
Lync Server 2013 Back End Server Specialist
Microsoft Certified Expert Lync Server 2013 and iPhone Specialists
Progent's Microsoft consultants can assist your company to evaluate the benefits of Microsoft Lync Server 2010 for your business and can assist you to plan and execute a deployment of Microsoft Lync Server that consolidates the administration of IM and Presence and increases the output of your office staff, at-home workers, and mobile workforce. Progent's consultant's can also assist your company to perform an efficient upgrade to Microsoft Lync Server from Office Communications Server or Microsoft Live Communications Server, interface Microsoft Lync Server with Exchange, SharePoint Server, and Microsoft SQL Server, show you how to use Microsoft Lync Server to enhance the team-computing capabilities of Microsoft Office programs, and offer training and ongoing support for Microsoft Lync Server 2010 and other Microsoft products.
Microsoft Exchange and Outlook Small Office IT Consultants
Virus Protection Services
Progent's Microsoft-certified consultants have 20 years of background providing electronic messaging and integrated telecommunications/email solutions for companies. Progent offers economical Exchange Server consulting services to enhance email security and virus protection, provide fault tolerant email, and facilitate remote and wireless email connectivity. Progent’s Microsoft Exchange consulting and support services can aid you in designing and deploying a Microsoft Exchange update or a move from a legacy SMPT system or outdated Microsoft Exchange product such as Exchange 5.5 to Microsoft Exchange Server 2010.
Catalyst 2940 Switch IT Consulting
Online Consulting Catalyst 3560 Switch
Progent's Cisco-certified CCIE networking experts can assist your business to configure, manage, update, tune and debug Catalyst switches. Progent can also assist you to enhance the security of Catalyst switches and move smoothly from legacy appliances to modern devices.
SCDPM 2012 Security Integration Support
SCDPM 2012 and SQL Server Technical Consultant
Progent's Microsoft-certified consultants can provide remote or onsite support to assist businesses of all sizes to design, implement, manage, and repair a backup-and-restore system based on System Center 2012 Data Protection Manager (SCDPM 2012). Progent can help you to upgrade from older versions of SCDPM or from a different backup system, and Progent can optimize your SCDPM 2012 deployment for onsite, cloud-based, or hybrid datacenters. Progent can provide as-needed support for fixing particularly stubborn problems, or full project management services. Progent's consultants can also help your business to design Data Protection Manager into an enterprise-class disaster recovery strategy.
Top Professionals Android and SharePoint integration
Android and Outlook integration Troubleshooting
Progent's veteran group of IT consultants and application experts have years of experience providing remote and onsite support for organizations of any size who need to integrate Android phones and tablets into their IT networks so that users can work together while on the go. Progent offers the range of know-how to solve technical problems that span numerous manufacturers and that entail a combination of legacy and up-to-date information technology. Progent offers budget-friendly remote technical support to assist you with any facet of designing, deploying, managing and troubleshooting your Bring-Your-Own-Device (BYOD) environment. Progent can deliver occasional support to assist you to resolve especially stubborn technical problems, or Progent can provide outsourced or co-sourced project management services to ensure that you complete major network initiatives on schedule and on budget. Progent can help with on-premises, cloud-based, or hybrid network environments and can provide support for all major operating systems, apps, management utilities and network infrastructure. Progent also offers customized group or individual training to help you manage and use Android phones to maximize their business value.
Wave 2 Wi-Fi controller Support and Integration
IT Consultant prime infrastructure
Progent can assist your business to deploy Cisco Wi-Fi controllers to manage Wi-Fi networks of all sizes. Progent can help you to administer and troubleshoot your current Cisco-based Wi-Fi environment or carry out a smooth upgrade to Cisco's latest Wi-Fi controller technology.
ProSight Data Backup and Restore Services Technology Professional
Professionals ProSight DPS Backup and Recovery Services
ProSight Data Protection Services offer small and mid-sized businesses an affordable end-to-end service for reliable backup/disaster recovery. For a fixed monthly cost, ProSight DPS automates and monitors your backup processes and enables fast recovery of vital data, apps and virtual machines that have become lost or corrupted due to component failures, software bugs, disasters, human error, or malicious attacks like ransomware. ProSight DPS can help you protect, recover and restore files, folders, apps, system images, plus Microsoft Hyper-V and VMware images/. Important data can be protected on the cloud, to a local device, or mirrored to both. Progent's BDR consultants can provide advanced support to configure ProSight Data Protection Services to to comply with regulatory standards like HIPPA, FIRPA, PCI and Safe Harbor and, when needed, can assist you to recover your business-critical information.
Aironet 4800 Access Point Consultants
Aironet Wireless AP Remote Technical Support
Progent's Cisco certified Wi-Fi experts offer affordable online and on-premises support for end-of-life and modern 802.11ac Aironet wireless access points and Progent can help your business to plan and manage wireless environments that incorporate indoor and outdoor/industrial Aironet APs.
UNIX Online Integration Specialist
Linux Online Consultant
Progent offers national online phone support and consulting services for companies that operate UNIX, Linux, or Sun Solaris networks or whose information systems feature a mix of UNIX/Linux and Microsoft products. Online IT help offers maximum leverage for your information technology budget by preserving client efficiency and limiting the time billed for computer repair services. Sophisticated online access utilities and skilled technicians and engineers combine to enable Progent to handle the majority of network problems without wasting time and money by going to your location. In most of cases your network issues can be remediated over the phone or through a mix of phone support and online access. Progent can offer the services of Cisco certified CCIE infrastructure engineers and CISA certified security professionals to assist with the most challenging system issues.
Microsoft Dynamics Engineer
Microsoft Dynamics GP VBA Services
Progent's expertise providing Microsoft .NET support and SQL Server help, and Progent's programming experience with Microsoft VBasic, XML, and additional developer platforms enable Progent to design custom mission-critical programs and eCommerce environments that operate seamlessly with Microsoft Dynamics GP/Great Plains Software. Progent's Dynamics GP management reporting consultants can show you how to create reports that allow you to analyze your business more effectively, transforming raw information into useful insights into your business.
Polycom Telepresence Consultant Services
Top Immersive Telepresence Technical Support
Progent offers the services of a certified consultant with an extensive background integrating products from the major video conferencing/telepresence providers such as Cisco/Tandberg, Polycom, and LifeSize and can assist your company to plan, configure, upgrade, or troubleshoot a video conferencing environment that protects your investment and maximizes the business value of your IT network. Progent also offers the services of infrastructure engineers who can help businesses of any size to create and troubleshoot a communications network that provides the performance, dependability, protection, and expandability required to support your telepresence solution.
Service Reporting On-site Support
Immediate CISSP Certified Expert Service Reporting Remote Consulting
Progent uses an enterprise-class service reporting system that stores and formats detailed documentation for all billed services. Unlike some independent consultants or local support organizations who offer minimal documentation or details of services performed, each service provided by Progent is tracked by comprehensive documentation. Every Progent consultant has use of the support reports sent by every staff member to every customer. The discipline of documenting and archiving service activity allows more effective service and eliminates a slew of common misfortunes such as when a support customer is virtually held captive to a consultant who won’t let go of vital service information.
Top Computer Consultants Windows Server 2016 Migration
Support and Help Windows Server 2016 PowerShell
Progent's Microsoft-certified IT consultants offer Windows Server 2016 migration consulting services to help businesses of any size to plan and carry out an efficient upgrade to Windows Server 2016 and Windows Hyper-V 2016 using a local, cloud, or hybrid deployment model. Progent can assist your company to evaluate the value of Windows Server 2016 for your enterprise and can help you with any aspect of designing, deploying, managing or debugging your Windows Server 2016 and Hyper-V 2016 ecosystem. Progent can help your organization to benefit from the many innovative high-availability and security features of Windows Server 2016 and Hyper-V 2016 such as Windows Containers, Shielded Virtual Machines to protect against compromised administrators, Credential Guard and Remote Credential Guard, Just In Time (JIT) Privileged Access Management, VM load balancing, Storage Replica, plus workgroup and multi-domain clusters.
Remote Support Nagios
Urgent Linux Network Monitoring, Nagios and MRTG Consultants
Nagios and MRTG are powerful, Open Source monitoring utilities that run on the Linux OS and can be deployed to monitor UNIX/Linux environments, Microsoft Windows systems, or mixed-platform systems in which Linux and MS Windows run side by side. The Nagios monitor lets system managers to track network services including SMTP, HTTP, SSH, and NNTP. Multi Router Traffic Grapher allows you to graph the traffic in and out of SNMP-enabled network devices such as servers, routers, and switches. Progent's network integration engineers can help you utilize both these tools to tune and repair your system.
GIAC Security Audit Consultants
Immediate GIAC Security and Compliance Test Consultant
GIAC (Global Information Assurance Certification) was established in 1999 to certify the skill of information technology security professionals. GIAC certifications are recognized by companies and government organizations all over the world including and the U.S. National Security Agency. Progent's GIAC-certified information assurance consultants can provide help with any of the network security disciplines covered within GIAC accreditation including auditing network vulnerability, security incident handling, traffic analysis, web services security and security information and event management (SIEM) solutions.
Dynamics GP Software Development Specialists
Consult Dynamics GP Modifier
Progent's seasoned application designers and software developers can help your business to build enhancements to Microsoft GP that address the special needs of your business without losing the benefits of Windows integration and connectivity. Progent can also provide expertise with a range of software development tools that can be utilized to create user-interface and data integrations with Microsoft GP. These tools include Dexterity, Modifier, Visual Studio for Microsoft Dynamics GP, Extender, eConnect, Web Services for Dynamics GP, and Integration Manager.
Outsourcing IT Cisco Planning
Cisco CCIE Online IT Service
Progent can help your organization to deploy Cisco's infrastructure products to create a solid foundation for your onsite, private cloud, or hybrid data center and improve operations in key areas including hardware utilization, security and compliance, versatility, uptime, and recoverability.
Windows 2008 R2 Outsourcing
Windows Server 2008 R2 Online Support Services
Progent's Microsoft-certified professionals can assist you you to calculate the advantages of Windows Server 2008 for your company, develop pilot programs and rollout strategies, integrate Windows Server 2008 with your network environment and applications, educate your support staff how to run new management utilities, and deliver ongoing consulting and tech support via affordable alternatives such as Help Desk support and remote technical support.
Biggest Remote Wireless Site Survey Remote Support Services
Support Services Remote Wireless Site Survey
Progent’s Wireless Site Survey makes it easy to plan and install a WiFi LAN optimized for your environment, providing your business a WLAN that has the coverage, speed, load-handling capability, QoS, security, and roaming ability your company needs. Progent's Wireless Site Survey services are available either as an affordable remote service or as a more comprehensive on-premises service.
Virus Rollback Technology Professional
IT Consulting ProSight Ransomware Rollback
Progent's ProSight Active Security Monitoring (ASM) is an endpoint protection service that utilizes next generation behavior analysis technology to defend endpoints as well as servers and VMs against new malware assaults such as ransomware and file-less exploits, which routinely evade traditional signature-matching anti-virus tools. ProSight Active Security Monitoring safeguards local and cloud resources and offers a unified platform to manage the entire malware attack lifecycle including protection, infiltration detection, mitigation, remediation, and post-attack forensics. Top capabilities include one-click rollback using Windows Volume Shadow Copy Service (VSS) and automatic network-wide immunization against new threats.
ASA 5500 Firewalls Engineer
Urgent ASA 5500 Help and Support
Progent's Cisco CCIE-certified networking consultants can help you to maintain older PIX 500 or ASA 5500 firewalls or migrate to Cisco ASA 5500-X security appliances. Progent can also help you to set up, manage, update and troubleshoot Cisco ASA 5500-X firewalls with Firepower Services.
Emergency Remote Consulting ASA and PIX
IT Consulting ASA Firewalls
Progent’s certified Cisco network security consulting professionals offer high-level PIX and ASA Firewall consulting services including infrastructure design, integration, and support of Cisco firewall and Cisco security technology. The PIX and ASA Series of Cisco firewalls delivers robust user and software policy enforcement, mutlivector attack protection, and secure connectivity services. Ranging from compact, easy-to-install desktop devices for small and home businesses to modular enterprise-class appliances, Cisco PIX Firewall and ASA Firewalls offer a high level of protection, high throughput, and high reliability for network environments of all sizes. PIX and ASA Firewalls are based on a hardened, purpose-built platform, eliminating possible OS-specific security gaps.
Remote Windows Server 2016 Storage Spaces Direct Professionals
Top Ranked Windows Server 2016 Disaster Recovery Computer Consultants
Progent's Microsoft-certified IT consultants can provide Windows Server 2016 integration consulting services to assist businesses of all sizes to design and implement an efficient move to Windows Server 2016 and Windows Hyper-V 2016 using an on-premises, cloud-centric, or hybrid deployment model. Progent can assist you to assess the benefits of Windows Server 2016 for your enterprise and can help you with any facet of designing, deploying, administering or debugging your Windows Server 2016 and Windows Hyper-V 2016 ecosystem. Progent can assist your organization to benefit from the many new high-availability and information assurance capabilities of Windows Server 2016 and Hyper-V 2016 like Windows Containers, Shielded Virtual Machines to protect against compromised administrators, Credential Guard, Just In Time Privileged Access Management, Virtual Machine load balancing, Storage Replica for zero-data-loss disaster recovery, plus multi-domain clusters.
Best Practices Software Outsourcing Consultant
Systems Engineer Problem Escalation Through Teamwork
Progent’s staff of Microsoft and Cisco Premier Certified consultants average longer than ten years of hands-on professional background, in the trenches of network support, performing a wide variety of technical tasks for a large mix of clients. Every Progent support professional shares a proven set of personal best practices that are combined into company-wide leading practices standards that Progent teaches its consulting team. This guarantees that you get not only world-class IT skills, but also a support engineer with field-tested methods for using computer knowledge to resolve real-world network problems quickly.
Security Penetration Testing Cybersecurity Firms
Top Consultant Penetration Testing
Stealth intrusion checking is an important component of any overall IT system security strategy. Progent’s security experts can perform thorough intrusion checks without the knowledge of your company's in-house IT staff. Unannounced penetration checking shows whether current security defense tools such as intrusion detection warnings and event history analysis are correctly configured and consistently observed.
24-7 Microsoft Configuration Manager Computer Service
Desktop and Mobile Device Management Small Business IT Consulting Firm
Progent's network engineers can help your company to automate desktop change and update management by providing expertise with management solutions like System Center Configuration Manager 2007, Systems Management Server, and Windows Server Update Services.
IT Services Windows 2000
Windows Server 2000 Upgrading
Progent's certified Windows 2000 consultants can show you how to enhance the capability of your current Windows 2K Servers and can simplify network administration, provide tech support and troubleshooting, and strengthen security. Progent can also help you design, rationalize, and execute a strategy to upgrade from Microsoft Windows Server 2000 to Microsoft Windows 2003 Server. Progent is experienced in setting up test installations to reduce the technical risk involved with migrating to Windows 2003 Server by uncovering potential hardware and software compatibility issues.
On-site Technical Support Catalyst Switching
Catalyst 3560 Switch Integration
Progent's Cisco-certified CCIE consultants can help you to configure, manage, update, optimize and debug Catalyst switches. Progent can also help you to harden the security of Catalyst switches and move efficiently from legacy appliances to modern devices.
Aironet 3700 Access Point IT Services
Computer Consulting Aironet
Progent's Cisco certified Wi-Fi consultants offer affordable online and on-premises support for end-of-life and modern Wave 2 Aironet Wi-Fi access points (APs) and Progent can help your business to design and maintain Wi-Fi solutions that incorporate indoor and outdoor/ruggedized Aironet APs.
Cisco Expert Microsoft Access software development Technology Professional
Microsoft Access software development Specialists
Progent offers cost-effective online consulting services for all releases of Office Access including Access desktop and Access Web App and can provide expert assistance for Access application programming, database migration, performance tuning, report design, and troubleshooting. Progent also offers custom online training for Access application development and database management.
Automatic Fail-over Consulting
Fully Redundant Network Specialist
Progent’s high availability inter-site connectivity and 24x7 network infrastructure engineers can help small companies achieve zero-downtime Interoffice connectivity through fully redundant networks featuring transparent failover. Progent’s CCIE engineers can design and deploy high-availability Inter-office connections supported by non-stop EIGRP network routers or fault tolerant OSPF deployment of Cisco routers. Progent can demonstrate how redundant connections and automatic fail-over offers economical non-stop interoffice networking.
Amazon cloud AMI Contract Programmer
Best Amazon AWS hybrid cloud integration Development Companies
Progent offers cost-effective remote consulting to help businesses to access Amazon Web Services (AWS) cloud services such as Amazon EC2 for virtual machine hosting, Amazon Simple Storage Service (Amazon S3), and Amazon Glacier. Progent can help your IT team with every aspect of Amazon AWS migration and troubleshooting including needs analysis, readiness evaluation, system design, pilot testing, deployment, centralized administration, performance tuning, software license management, disaster recovery mechanisms, and security strategies.
Firesight Support
Top Ranked Cisco ASA firewall VPN IT Consulting
Progent’s Cisco-Premier network consultants offer experienced PIX Firewall support services encompassing architecture, integration and maintenance of Cisco firewall and Cisco security products. The Cisco PIX 500 Security Appliance Series of Cisco firewalls delivers robust user and application policy enforcement, mutlivector threat security, and safe connectivity services. Ranging from small, easy-to-install desktop appliances for small offices and home offices to modular gigabit products, Cisco PIX firewalls provide a sensible combination of security, performance and reliability for information environments of all sizes. PIX firewalls are based on a proven, purpose-built operating system, PIX OS, minimizing possible OS-specific security holes. The Cisco PIX Firewall has been awarded ICSA Firewall and IPsec certification plus Common Criteria EAL4 evaluation status. PIX firewalls deliver multiple integrated security and connectivity services, including advanced application-aware firewall services, Voice over IP and digital media security, multi-site and remote-access IPsec VPN connectivity, intelligent networking services, and extensive management solutions. Progent’s network consultants can help you choose and deploy any Cisco PIX 500 Series firewalls such as the Cisco PIX 501 Firewall, the Cisco PIX 506 Firewall, the Cisco PIX 506E, PIX 515 Firewalls, the PIX 515E Firewall, the Cisco PIX 520 Firewall, Cisco PIX 525 Firewalls and the Cisco PIX 535.
Microsoft Experts Consulting Exchange Hosting
Consulting Exchange Email Hosting
Progent's Exchange Hosting Support Services offer an enterprise-class data center with redundant electrical and environmental control systems, round-the-clock site security and IT support center, and fault-tolerant connections to tier-1 Internet service providers. Hosted Exchange servers are configured as virtualized machines for service continuity, easy scalability, and fast recovery. Progent's services include integration with your network, connectivity with handheld communication devices, automated monitoring of performance and security, spam and virus filtering, security update and service pack control, Help Desk Call Center services, per-day backup, and full email administration services.
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