Anchorage Work from Home Employees Configuration Advisor
System Design, Configuration, Management and Troubleshooting Consulting and Support Services
Expanding your at-home workforce may have a significant effect on IT infrastructure, security/compliance, and company workflows. Progent has 20 years of experience helping small and mid-size businesses to plan, deploy, manage, optimize, and debug IT environments that incorporate a remote workforce. Progent can help your Anchorage organization to select the appropriate tools and adhere to best practices in building and maintaining a secure virtual office ecosystem for telecommuters that promotes teamwork and returns top business value. Progent can provide support services ranging from on demand expertise for helping you past occasional IT roadblocks to full project management or co-management to help you carry out business-critical initiatives.
Progent can help Anchorage, Alaska companies to succeed with any aspect of building a high-performing work-at-home environment by providing network infrastructure configuration services, IP voice expertise, video conferencing integration, collaboration platform customization and training, cloud integration, Help Desk services, cybersecurity, data protection solutions, and streamlined management.
Network Infrastructure for an At-Home Workforce
Setting up the physical and software infrastructure required for an at-home work environment can be especially complicated if you have to manage a combination of personal equipment like PCs and notebooks, routers, and wireless appliances from different vendors and with a mix of operating systems and firmware levels. Progent's background delivering remote support for both outdated and current IT products in remote office solutions allows you to make cost-effective use of your existing infrastructure and provides you with ready access to top-tire consultants for making essential upgrades. Services available from Progent to assist your company to implement a high-functioning telecommuting infrastructure include:
- Virtual Private Network technology allows you to create a secure tunnel for authenticated at-home workers to access IT resources located at your corporate data center or in the cloud. Progent can assist your company to deploy and manage VPN access between your at-home workforce and your various IT resources by providing remote VPN configuration support. For organizations with Cisco's ASA firewalls, Progent's Cisco ASA experts can assist your telecommuters to set up Cisco's AnyConnect client software for secure VPN tunneling for a wide selection of devices such as Microsoft Windows, Mac, iOS, Linux, and Google Android.
- Virtual Desktop Infrastructure platforms allow a telecommuter to view and interact with a data center computer's desktop. This technology provides network managers more control over the computing environment of telecommuters and offers remote users a consistent and more productive experience. Progent's virtual desktop services include Windows Remote Desktop support and Citrix Virtual Apps and Desktops VDI consulting.
- Routers connect at-home computer networks to the Internet and support VPN tunnels, home Wi-Fi networks, and firewalls. Progent offers expert online consulting for configuring routers from a range of vendors. See router integration services from Cisco-certified consultants.
- Home Wi-Fi networks, typically supporting an entire household and guests, are commonly used by at-home employees to access their Internet router for work. This can cause throughput as well as cybersecurity issues. Progent can help businesses to mitigate these problems by providing services like Cisco Aironet integration expertise, Cisco-certified Meraki wireless installation consulting, and Ubiquiti Unifi wireless AP integration assistance.
- Internet access solutions impact the performance and reliability of connections between at-home workers and the company data center. Mission-critical applications may require redundant Internet access in case the primary connection fails. Progent offers expertise for picking Internet service providers, choosing sensible service offerings, and configuring fault-tolerant Internet connections. Refer to Internet access integration services.
VoIP Solutions for an At-Home Workforce
Expanding the company PBX system to include telecommuters is vital to supporting a productive at-home workforce. A variety of cloud-centric IP voice products are used by small and mid-size businesses to support teleworkers. Many larger organizations rely on Cisco's modern or legacy platforms for VoIP management. Progent can assist businesses of any size to plan or tune a remote IP voice environment that delivers the flexibility, convenience and security needed for remote users. Progent's Cisco-certified CCIE Voice consultants can provide advanced support to assist organizations optimize their existing Cisco IP voice environments to handle an expanding at-home workforce.
- Cisco Unified Communications Manager (Cisco Unified CM or CUCM) extends enterprise IP telephony capabilities to devices such as IP phones, media processing products, VoIP gateways, and mixed media software used across the network. CUCM supports additional combined media services such as unified messaging, voice/video conferencing, and team interaction networks. For more information about Progent's Cisco Unified CM or CUCM support, visit Cisco Unified Communications Manager consulting services.
- CallManager is Cisco's earlier call-processing agent and has been superseded by Cisco Unified CM. Progent's consultants can assist you to maintain your current CallManager environment or migrate efficiently to Cisco's modern IP telephony solutions. For details about Progent's expertise for Cisco CallManager and Cisco's other early IP voice products, see Cisco CallManager consulting.
- Cisco IP Gateways provide connectivity with PSTN networks and with clients operating beyond the corporate firewall such as at-home workers. Progent can provide consulting expertise for Cisco's earlier generation IP gateways like the UC520, UC540 and UC560 series and for modern Cisco Session Initiation Protocol (SIP) gateways. See Cisco Session Initiation Protocol (SIP) gateway integration consulting.
- Additional VoIP Products supported by Progent include Vonage, RingCentral and 8x8. Progent can assist you to enhance your WAN architecture to work with these VoIP solutions and provide on-demand integration and debugging services.
Video Conferencing for Teleworkers
A broad selection of voice/video conferencing platforms from major technology companies support virtual discussions, video conferencing, chat sessions, and screen sharing for both local workers and teleworkers. Many organizations use multiple products to accommodate their various partners and clients. Progent can assist your organization to manage your current voice/video conferencing environment and optimize the experience of your at-home workforce.
- Skype for Business is Microsoft's leading communications platform that supports presence, IM, audio and video conferencing as well as the transparent integration of these functions within Office desktop and Microsoft 365 applications such as PowerPoint, Word, and Excel. Progent can provide the expertise of Microsoft-certified consultants who can assist your company to configure and maintain Skype for Business client software to support your at-home employees. To learn more about Progent's consulting services for Skype for Business, visit Skype for Business consulting experts.
- FaceTime is Apple's multiuser video phone app for compatible iOS, iPadOS, iPod and Mac computers and smartphones. FaceTime works over Wi-Fi or cellular Internet connections. Later editions of FaceTime support up to 32 concurrent users for video sessions. For details about Progent's support expertise for Apple FaceTime, refer to Progent's FaceTime configuration expertise.
- Webex Meeting Center supports online conferencing for virtually all desktop or mobile devices. Offered through Cisco's Webex Cloud platform, Webex capabilities include sharing granular content or screens, presentations that incorporate rich media such as Microsoft PowerPoint and Flash videos, network-based capture, plus editing and playback for training. For details about Progent's consulting expertise for Cisco Webex and for other IP video products from Cisco, visit Progent's Webex Meeting Center support services.
- Teams is Microsoft's next-generation replacement for Skype for Business. Teams provides a hub for conferencing, contacts, and information with capabilities that include IP voice and video calling, persistent chat, plus file sharing. To learn more about Progent's consulting expertise for Teams as well as for additional Microsoft 365 products, see Progent's Microsoft Teams consulting services.
- Other Voice/Video Conferencing Apps supported by Progent include Google Meet, Amazon Chime, Zoom, and Slack. Progent can deliver configuration and troubleshooting expertise for these conferencing platforms and assist you to optimize your WAN architecture to host them.
Microsoft Collaboration Platforms for Telecommuters
Microsoft's collaboration platforms are closely integrated with Microsoft's popular Office and Microsoft 365 suites, providing a powerful environment of productivity apps that deliver a cohesive user interface for exchanging data and ideas across a corporate network and on a broad range of endpoint devices. Progent has delivered online consulting services for SharePoint and Exchange Server since their initial publication and can assist businesses to deploy these flagship collaboration platforms to optimize the productivity of your at-home workers.
SharePoint utilizes web sites to promote collaboration and knowledge sharing by offering policy-driven access to content, business processes, and tools for looking through enterprise-wide business data. SharePoint permits you to create secure web portals that permits at-home workforce to see and update consolidated business intelligence by means of Intranets (Wikis), Blogs, social networking sites, and Web Parts (Widgets). For details about Progent's SharePoint consulting expertise, go to SharePoint integration and development consulting.
Exchange and Exchange Online offer secure collaboration features including public folders, shared mailboxes, and shared calendars and contacts. Progent's Microsoft certified Exchange experts can show you how to activate and utilize these features for your at-home workers. To learn about Progent's Exchange expertise, visit planning and configuration expertise for Exchange Server.
OneDrive is Microsoft's shared cloud file hosting and synchronization service, comparable to GoogleDrive. At-home workers can store files to the OneDrive service, and colleagues can share them safely through a browser. Included with Office and Microsoft 365, OneDrive enables remote workers to co-author documents. Edits created offline are automatically synced when you go back online. For details about Progent's consulting services for Microsoft OneDrive, see Onedrive integration consulting.
Public Cloud Integration Services for Remote Workers
Progent offers advanced remote assistance for enabling businesses to create, manage and repair integrated hybrid network architectures that include internal data centers, telecommuters, branches, plus cloud resources. Progent offers top-tier consultant for all modes of cloud service including Infrastructure as a Service (IaaS), Platform as a Service (PaaS), and Software as a Service (SaaS). Progent can help teleworkers fix problems with public cloud access, identity, and security.
Microsoft Azure is a popular platform for cloud services that enables you to use infrastructure, virtual servers, and key applications running on Microsoft's massive cloud. Microsoft Azure offers over one hundred cloud-based services including hosting for Windows and Linux-powered VMs, on-demand cloud storage, email and messaging, application development with Visual Studio, and data backup. Progent can help your organization to deploy VMs on Azure Virtual Machines, integrate cloud-based storage on Azure Storage services, streamline identity management with Azure Active Directory, and plan backup and restore systems with Azure Backup. Progent can also help you establish protected access to Azure services for teleworkers by setting up and troubleshooting firewall appliances and VPN tunnels. To find out about Progent's support services for Azure, visit Azure consulting services.
Microsoft 365, previously branded Office 365, is Microsoft's growing family of client productivity applications and cloud services available on a subscription basis. Microsoft apps and cloud services are provided in a variety of plans designed for users ranging from individuals and small offices to large corporations. Progent can provide quick and affordable online access to consultants knowledgeable about Microsoft 365-compatible client devices running Windows, Mac, iOS, and Google Android operating systems. Progent's experts can help your business to evaluate the numerous subscription plans offered with Microsoft 365 and deploy 365 applications for your at-home workers to achieve top business value. To learn about Progent's consulting expertise for Microsoft 365, see Microsoft 365 integration support.
Microsoft 365 Exchange Online is one of the most widely used cloud-based applications in the Microsoft 365 product line. Exchange Online offers the advantages of lower spending for physical infrastructure, simplified management, dynamic scaling, high availability, and additional advantages inherent with cloud computing. Microsoft has designed Microsoft 365 Exchange Online to run smoothly with on-premises deployments of Exchange, enabling customers to build hybrid information systems. Progent's Exchange consultants are available for as-needed assistance to guide you through challenging IT roadblocks and also offer comprehensive project management outsourcing to make sure your teleworkers have easy and secure access to your Exchange Online environment. For details Progent's consulting services for Exchange Online, go to Exchange Online configuration and troubleshooting expertise.
Amazon AWS is a trailblazer in the public cloud market and is the industry's top source of cloud-based services. Progent can provide quick and economical online access to cloud connectivity consultants who can assist your organization to plan, deploy, manage, and debug hybrid information networks that incorporate Amazon AWS cloud-based services with local data centers and with other popular cloud platforms like Azure. Progent also offers access to Cisco-certified CCIE networking experts to assist you to build a high-availability network model to make sure your users have a consistent computing environment whether they are working from your headquarters, a remote branch, from home, or on the move. For information about Progent's support services for Amazon AWS, go to Amazon AWS integration support.
Google Cloud Platform (GCP) is a leading set of public cloud services that provides Infrastructure-as-a-Service and Platform-as-a-Service (PaaS) products. Progent's Microsoft, Linux, and Cisco consulting experts can assist you to extend your current IT assets with the Google Cloud, and Progent's DBA experts can show you how to make your key applications cloud friendly so your remote workers can take full advantage of Google Cloud services. Progent's consultants can help your organization to deploy VMs on GCP Compute Engine, plan an efficient storage solution with GCP Storage services, and simplify identity control for teleworkers with Google Cloud Identity. Progent can also assist you to utilize GCP's unified management technology to control and track your GCP ecosystem. For information, refer to Google Cloud Platform (GCP) integration services.
Help Desk Services for Teleworkers
An emergency, company-wide changeover to a telecommuter business model, which could be motivated by a pandemic or as part of a business continuity plan, can overstretch even the most efficient internal Help Desk. Progent's Help Desk Call Center services make it possible for organizations to outsource or expand their Support Desk by using Progent's online Technical Response Center (TRC) team.
- Progent's Standard Support Desk support services leverage Progent's nationwide team of online IT support specialists combined with enterprise-class trouble ticketing and follow-up software to offer an economical, state-of-the-art Help Desk. Progent's Standard Help Desk Services offer a comprehensive solution that handles all facets of online Level 1 desktop support from initial help requests through trouble ticket creation, desktop sharing, issue resolution, and reporting. A web-based User's Service Portal enables teleworkers to monitor or edit their current tickets, add details, and upload screen captures and attachments. Technical support services are provided at a significant discount off Progent's ordinary Level 1 desktop support charges, and Progent makes available the option of fast escalation to Level 2 and Level 3 support specialists to deal with complex problems. To learn more, go to Progent's Standard Helpdesk Services for small and mid-size companies.
- Progent's Call Desk Supplemental Service allows your company to expand your current Help Desk organization by sharing responsibilities for Support Desk support services transparently between your in-house IT support staff and Progent's extensive pool of desktop support technicians and subject matter experts. Progent's co-managed Call Desk service is based on a collective support solution based on the number one professional services automation platform for handling service requests and trouble tickets, establishing ownership, tracking progress, and generating reports. For information about how Progent's Support Desk Supplementation Services can help your company to provide world-class desktop support to your teleworkers, see Progent's Help Desk Call Center supplementation Services.
Cybersecurity for Remote Workers
Work-from-Home (WFH) workers typically utilize their personal devices and often work in an unsecured physical space. This situation multiplies their vulnerability to malware attacks and requires careful deployment of corporate firewalls, anti-malware tools, multi-factor authentication, remote endpoint monitoring, extensive user education, and the development of security policies built on best practices. Progent's seasoned group of IT security support consultants can help your business to plan, configure and manage a compliant security solution that guards vital IT assets in environments that include an at-home workforce.
Firewalls enable you to create a network that can be securely accessed by on-premises users and by an at-home workforce, mobile users, suppliers, customers, and the public. Next-generation firewall appliances permit you to assign and manage different permissions to various classes of users and to scale your IT network and modify your security as your company evolves and as cyber threats become more complex. Progent works with both current and older security devices from all leading manufacturers like Cisco, Palo Alto Networks, Check Point, Juniper, and Fortinet. To find out more about Progent's firewall support expertise, go to firewall support services.
Remote Endpoint Monitoring makes it possible to watch over the disparate devices used by teleworkers and either block or spot and respond to the latest threats such as ransomware. With ProSight Active Security Monitoring services, a lightweight software agent is put on every protected endpoint, monitoring all activity and using state-of-the-art behavioral threat analysis from SentinelOne to detect zero-day threats on arrival. When a cyberattack is spotted, ProSight ASM instantly isolates the infected device from the network to contain the threat. Because the ProSight ASM software agent is self-contained, endpoint devices remain secure even if they are disconnected from the Internet. Progent is a SentinelOne Partner, dealer, and integrator. For more information about ProSight Active Security Monitoring, refer to remote endpoint security monitoring for telecommuters.
Progent's Duo MFA services incorporate Cisco's Duo cloud technology to protect against stolen passwords by using two-factor authentication (2FA). Duo supports one-tap identity verification on iOS, Android, and other personal devices. Using 2FA, when you log into a protected online account and give your password you are asked to verify your identity on a device that only you possess and that is accessed using a separate network channel. A broad selection of devices can be used for this added means of authentication including an iPhone or Android or watch, a hardware token, a landline telephone, etc. You can register multiple validation devices. To find out more about ProSight Duo identity validation services, go to Cisco Duo MFA two-factor authentication (2FA) services for at-home workers.
Security Audits can evaluate the vulnerability of your information system to all types of outside and internal security attacks for a network that includes remote workers. Progent can run online, automated cybersecurity analysis scanning for quickly and affordably detecting a wide variety of security holes that can be found over the Internet. Progent's endpoint security audit consulting services, which can be managed by network security professionals with advanced certifications including CISM, CISSP, and GIAC, can assist your company to evaluate your workflows and policies and assess your IT infrastructure to enable you to implement the highest level of security for your remote workers.
Download White Paper: Securing a Work-From-Home Environment
To view or download a white paper about critical things to focus on for securing a network that includes work-from-home staff, click:
Protecting a Work-From-Home (WFH) Network White Paper. (PDF - 2.4 MB)
Data Protection Solutions for Teleworkers
The field of Data Protection covers backing up and restoring critical data in order to avoid data loss and minimize recovery time in case of storage failures resulting from equipment issues, software glitches, human mistakes, malware, or other causes. Reliable data protection strategies can be particularly challenging to design and maintain in hybrid environments that incorporate private data centers, public clouds, and at-home workers.
- Backup/Recovery solutions for remote workers must address diverse kinds of personally owned endpoints. Progent can provide fast remote access to experts knowledgeable about a broad range of platforms for protection Windows, Apple Mac and Linux/UNIX powered servers and desktops as well as notebooks, iOS and Android tablets and handhelds. Leading backup/recovery products supported by Progent's backup/recovery experts include Barracuda Backup, Azure Backup, Symantec Backup Exec, Acronis Backup and Recovery, Mozy, and Time Machine. To back up resources distributed across a wide area network, Progent offers ProSight Data Protection Services, a managed backup/recovery service that utilizes cloud storage and includes fine-grained restore and centralized management.
- Disaster Recovery/Business Continuity (DR/BC) plans often envision scenarios that require a temporary changeover to an at-home workforce. Progent's senior disaster recovery preparedness experts and business continuity planning consultants can assist you to develop, document and validate a DR/BC plan that addresses the logistics of moving to an at-home workforce.
Unified Management for an At-Home Workforce
Microsoft has rebranded and reshuffled its endpoint management products under the name Microsoft Endpoint Manager, which encompasses Intune for cloud management of mobile and remote endpoints and Configuration Manager for managing on-premises endpoints. Endpoint Manager offers a unified solution for safeguarding corporate data by controlling local, mobile, and at-home endpoints.
Microsoft Intune
Intune is a component of Microsoft's Endpoint Management suite that also includes Microsoft Configuration Manager. Intune is a cloud service for managing and securing mobile devices and software. Managed endpoint devices can be user owned or business owned. Network administrators managing the endpoint devices of teleworkers can utilize Intune to provision and authenticate applications on managed devices, push patches and certificates, configure rules for permission to access information and networks, set passwords, establish VPN connections, determine how teleworkers share information, set up threat defense, ensure compliance, and wipe corporate data from missing, stolen or deactivated devices. Microsoft Intune runs with iOS, Google Android, Windows, and macOS/OS X endpoints. For information about Microsoft Intune and how Progent can help your company to use Microsoft's Endpoint Management to administer the devices of your at-home workforce, visit Intune teleworker endpoint management consultants.
VMware Workspace ONE
VMware Workspace ONE is a feature-rich unified Mobile Device Management (MDM) product that helps network administrators to keep remote endpoints up to date and secure. Workspace ONE incorporates VMware AirWatch technology for centralized endpoint administration along with VMware's Horizon virtual software delivery technology for identity control, app management, and setup management of endpoint computers. Workspace ONE runs with endpoints powered by Windows 10, macOS, iOS, Android, Chrome OS, or leading distributions of Linux. VMware Workspace ONE is available by subscription as a cloud-based service or as an on-premises product through a one-time purchase. Top features of VMware Workspace ONE include rapid over-the-air provisioning of new laptops, quick onboarding of new users, policy setting and enforcement for all classes of devices, unifies reporting and performance analytics, an email encryption gateway, and integration with Microsoft apps and cloud services. For details about Progent's support for VMware Workspace ONE, visit VMware Workspace ONE remote device management expertise.
Contact Progent for Remote Workforce Expertise
To get in touch with Progent about creating and managing a productive telecommuter solution for your Anchorage, Alaska business, phone
An index of content::
Support Services MOM 2007
Open Now Support and Integration Remote Monitoring and Reporting
Even if your company has a minimal computer services group and a limited technology budget, your information network can still feature the same high availability and responsiveness that once needed a substantial internal service group. Progent's 24x7 Network Support Services for small businesses combine the expertise of world-class Microsoft-certified and Cisco-certified network consultants, the most recent network management products for 24x7 monitoring and threshold alarms, and economical service packages such as a help desk call center to keep your mission-critical business applications and hardware up and running.
Microsoft SQL Server 2014 Small Business IT Outsourcing Company
Content Management Server On-site and Remote Support
Progent's Microsoft-certified consultants offer computer help and IT consulting services for Microsoft .NET Servers and applications and for Windows Server 2012, 2008 and 2003. Progent's consulting team can help you plan, integrate, troubleshoot and administer the entire family of Windows .NET Servers including Microsoft SQL Server 2012, ISA Server, Microsoft Small Business Server, Exchange Server, Microsoft SharePoint Server, Hyper-V, Lync Server, Project Server, and Microsoft System Center Operations Manager.
Microsoft Exchange Cluster Professional
Zero-downtime Network Online Support
Progent's Disaster Recovery/Business Continuity consultants offer in-depth backgrounds helping small and mid-size businesses to minimize network downtime by providing cost-effective remote consulting for disaster recovery/business continuity planning, fault-tolerant network design, backup/restore systems, and transparent system maintenance. Progent's business continuity consultants can assist you to develop and validate an efficient business continuity strategy that matches your business needs and budget. Progent's disaster recovery specialists can assist you to design, implement, and maintain resilient technologies including redundant Internet access, virtualized servers, fail-over clustering, network load balancing, transparent online backup, and geographically dispersed hot backup centers.
Operations Manager Consultant Services
Comprehensive Event Management Online Troubleshooting
Remote 24x7 network monitoring, proactive alarms, and actionable analytical reporting are vital to maintaining the proper operation of your IT system and eliminating preventable and costly downtime. Remote Monitoring and Management (RMM) technology has advanced so far that companies of any size can afford a level of protection that was once reserved for large enterprises. Progent can provide several RMM options delivered as economical services designed to help your company to detect and resolve a an array of network problems before they can hurt your business.
Consultant Exchange 2016 Migration Planning
Exchange Server 2016 Upgrade Planning Professional
Progent can help your business in all facets of your migration to Exchange 2016 such as designing HA system topology for a local, Microsoft cloud connected or hybrid environment; licensing compliance for Exchange 2016 Server and Windows Server 2012 R2+; moving mailboxes; Windows Hyper-V strategy; specifying mass storage capacity required for your VMs, databases and logs; setting up hardware load balancing (HLB) for high-availability client access services; designing, configuring and testing Exchange Servers and Windows Servers and Database Availability Groups (DAGs); integration with SharePoint Server or SharePoint Online; preparing your firewall; resolving SSL issues; performing client integration with Office 2010 or greater or Microsoft 365; and configuring Outlook on the web (formerly Outlook Web App).
CIO Support and Help
Technical Consultant CIO
Progent can supply small companies with an information management expert who can act as a part-time Chief Information Officer. This part-time Chief Information Officer can provide strategic direction to help you deploy appropriate IT products to improve business processes so they align better with your corporate objectives. Your business can create and implement a well conceived information technology plan without incurring the cost of a full-time senior IT executive.
Exchange Server 2003 Upgrade Remote Technical Support
After Hours Support and Help Microsoft Exchange Upgrade
Progent's Microsoft-certified professionals offer technical help and network consulting expertise for Exchange 2003 Server, Windows Server 2003, and for the entire line of Microsoft server platforms. Progent's upgrade, integration, management, and troubleshooting expertise for Exchange Server include planning, installation, project management, local and off-site technical support, Help Desk Call Center support, certified security consulting, and full-service network management outsourcing.
Extended Call Center Outsourcing
Shared Call Center Integration Support
Progent provides several essential types of Helpdesk services : Microsoft Helpdesk Outsourcing Services, Virtual Help Desk Services, and Call Center Process Consulting and Staffing. Progent is a Microsoft-certified Partner and Progent's Help Desk staff of trained Microsoft experts offers your clients convenient access to a dependable support resource with years of experience providing phone support and remote access troubleshooting for networks powered by Microsoft products. Progent's focus is on giving the support Call Center a respected image as a key contributor to company performance. Progent's goal is to resolve and not simply record problems.
ProSight Email Security Gateway Consultant Services
24-Hour ProSight Email Directory Harvest Protection Consulting Services
Progent's ProSight Email Guard uses the technology of leading information security vendors to deliver centralized control and comprehensive protection for all your email traffic. The hybrid structure of Email Guard integrates a Cloud Protection Layer with an on-premises gateway appliance to provide complete protection against spam, viruses, Dos Attacks, Directory Harvest Attacks (DHAs), and other email-borne threats. The cloud filter acts as a first line of defense and keeps most unwanted email from making it to your network firewall. This decreases your vulnerability to inbound attacks and saves system bandwidth and storage. ProSight Email Guard's on-premises gateway appliance provides a further level of inspection for incoming email. For outgoing email, the local security gateway provides anti-virus and anti-spam protection, protection against data leaks, and encryption. The local gateway can also assist Exchange Server to track and safeguard internal email that stays within your security perimeter.
Remote Technical Support MSP360 Managed Backup
Consultant MSP360 GSuite Backup
Progent can assist your company to design, deploy and troubleshoot a backup/restore solution based on MSP360 technology. MSP360 enables file/folder or image backup/recovery for VMs and physical computers, works with all popular public clouds, and permits you to create a backup ecosystem with a low Recovery Time Objective and a granular Recovery Point Objective (RPO). With ProSight Data Protection Services 360 Backup, Progent can provide comprehensive monitoring and management of your backup environment to protect against data loss resulting from human miscues, computer errors, malicious insiders, and external assaults like ransomware.
Windows PC Simulation on Mac Computer Consulting
Microsoft Virtual PC for Mac Consultant Services
For businesses with a mix of Apple Mac and Microsoft Windows desktops, there exist two popular solutions for running Windows-only software on macOS or OS X: an external connection to an actual Windows PC or local emulation of a Windows operating system on a macOS or Mac OS X desktop. Microsoft's Remote Desktop Connection for Mac allows you to connect an Apple Mac to a networked Windows-based PC to use Windows software and share network resources. Microsoft's Virtual PC for Apple Mac simulates Microsoft Windows on a Mac computer so that you are able to run Microsoft Windows applications locally. Progent's Mac technology support experts can assist your business to maintain these solutions for running Windows software on your Macs and can in addition assist your organization to assess and configure other products for Microsoft Windows platform emulation.
Support and Integration Remote Workers Cloud Integration
IT Consultant Remote Workers Cloud Integration
Progent can help small and mid-size companies to set up their home-based employees with transparent access to cloud applications and services.
Microsoft Certified SharePoint Server 2010 Help and Support
24/7/365 SharePoint Excel Services Engineer
Progent's Microsoft-certified engineers can provide cost-effective remote technical support and development services to help you to design, implement, administer, and maintain Microsoft SharePoint 2010 environments that can feature web sites that can function as portals, extranets, document and media management tools, wikis, data warehouses, business analytics, enterprise search engines, Visio-driven workflows, and other utilities to support and improve teamwork. Progent can show you how to integrate SharePoint 2010 with MS SQL Server and with third-party data sources and with Microsoft's familiar office productivity applications including Excel, Word, PowerPoint, and Project. Progent can help your business to upgrade from earlier versions of SharePoint or move a mix of web technologies into a unified and easy-to-manage SharePoint 2010 solution.
Check Point Series 80 Protecting
Biggest Check Point SandBlast Security Consulting
Progent's Check Point consultants can help you choose and deploy Check Point Software Firewall/VPN software and appliances powered by Check Point's technology to provide an affordable and effective security defense for your corporate network. Progent can also help you configure other Check Point products including Check Point ZoneAlarm and Check Point Power-1 firewalls with security products from other suppliers and provide a central source for on-going technical support, administration, education, and design services.
.NET Blazor Development Firms
DotNET Framework Coding
Progent's application experts have worked for two decades with .NET tools and the Visual Studio development environment and are able to build or update .NET apps quickly and affordably.
Information systems Security Outsourcing WatchGuard Firebox M-Series Firewall
WatchGuard Firebox T-Series Firewall Technical Support
Progent offers support services for WatchGuard Firewall/VPN security appliances such as the WatchGuard Firebox and XTM families of Firewalls and the Firebox SSL Core VPN Gateway. Progent's WatchGuard professionals can help you choose, configure, and maintain a WatchGuard Firewall product that fits your network security needs and budget. Progent can assist you to maintain legacy WatchGuard firewalls or migrate smoothly to modern WatchGuard firewalls.
IT Consultants Monitoring and Reporting
Microsoft System Center Operations Manager Network Consulting
Medium-size businesses can derive all the benefits of Microsoft Operations Manager 2007 and have quick access to Progent's Microsoft and Cisco Certified IT support professionals. With Progent's affordably priced network support packages, mid-size businesses can choose a simple co-sourcing service program built around Microsoft System Center Operations Manager 2007 with server monitoring, proactive warnings, comprehensive system analysis, Help Desk support, and online service. For businesses with line-of-business applications who need non-stop networking, Progent offers a complete 24x7 outsourcing package. Progent supports Microsoft System Center Operations Manager 2007 to offer medium-size business networks enterprise-class reliability, protection and productivity.
Dynamics GP Continuum Technology Professional
Dynamics GP Web Services Technology Professional
Progent's seasoned application designers and software developers can help your business to build enhancements to Microsoft Dynamics GP/Great Plains that address the unique needs of your organization without losing the benefits of Windows integration and connectivity. Progent can also provide help with a selection of software development technologies that can be utilized to build integrations with Microsoft GP/Great Plains. These tools include Dexterity, Modifier, Visual Studio for Dynamics, Continuum, eConnect, Web Services for Dynamics GP, and Integration Manager.
24x7 Microsoft Teams with Outlook Consultant Services
Microsoft Teams Web Apps Server Consulting Services
Progent can assist your organization to design a migration to Teams from Skype for Business or Lync Server and install, administer, and debug a cloud or hybrid implementation of Teams. Progent can help you to integrate Teams with Office and Microsoft 365 apps, Exchange Online, SharePoint Online, and your phone system.
System Center 2016 Amazon AWS Integration Support Outsourcing
24/7 System Center 2016 Endpoint Protection Integration Services
Small to middle size businesses can now enjoy all the advantages of Operations Manager 2007 and also have quick access to Progent's Microsoft and Cisco Premier network support professionals. With Progent's affordably priced network support programs, small organizations can choose a simple Microsoft System Center Operations Manager 2007-based co-sourcing package with server monitoring, reporting, Help Desk and remote troubleshooting or a complete 24x7 outsourcing solution. Progent offers expertise in Microsoft System Center Operations Manager to provide small company networks world-class reliability, security, and performance.
24-7 Nexus MPLS Support Services
Top Quality Cisco Certified Experts Nexus 5600 Switch Consultants
Nexus switches are designed to provide the performance, scale, uptime, virtualization support, capacity, security and manageability needed to function as the foundation of an enterprise data center. Progent's Cisco-certified Nexus switch consultants can provide remote and onsite consulting and troubleshooting expertise to help you to design an optimal switch architecture, build test environments to confirm your network design, deploy Nexus switches, create and implement effective policies, perform security and compliance assessments, set up proactive monitoring and alert systems, fully utilize network resources by means of virtualization, analyze and repair switching and routing problems, maximize performance, plan for expected growth, and take advantage of the powerful high-availability (HA) features incorporated into Cisco's Nexus products. Progent's consultants can also assist you to upgrade non-disruptively from outdated Nexus switches or Cisco Catalyst switches to current Nexus switches.
Technical Support Services Office SharePoint Server 2016
Support and Integration SharePoint
Progent's Microsoft-certified consultants offer organizations of any size consulting, troubleshooting, and development expertise for SharePoint Server and SharePoint Online. SharePoint is an enterprise solution that utilizes web technology for efficiently coordinating people, groups and information. SharePoint offers a common spot for your employees or customers to connect to, manage, share and interact with useful data, documents, and software and to communicate with other people. SharePoint enables quicker and better decisions, more effective sharing across groups and more streamlined business processes. Windows SharePoint Services join employees, clients, teams and projects with the information they've developed in a way that makes data easy to locate, download and apply. Progent's certified SharePoint consultants can help your organization to support your existing SharePoint solution or upgrade to the current release of SharePoint.
Meraki Outdoor APs On-site Support
Remote Support Meraki 802.11ac Access Point Upgrade
Progent's Meraki wireless AP experts provide remote and onsite support services to help businesses of all sizes to design, install, maintain, upgrade or repair Wi-Fi networks that include Cisco Meraki wireless access points. Progent can help your business to set up and support Cisco's Meraki-based wireless infrastructure for sites that can range from a telecommuter's home or a remote office all the way to a large campus or a nationwide enterprise. Progent can also assist you to configure additional Cisco technology such as Catalyst and Nexus switches, ASR routers and ASA firewalls to create a cohesive network infrastructure that delivers identical connectivity, responsiveness, security, manageability and uptime for wired and Wi-Fi users irrespective of their mobility or computing device.
24x7 ISSAP Certified Security Architecture Specialists
CISSP-ISSAP Certified Protection
Progent's ISSAP Certified security experts, or Information Systems Security Architecture Professionals, are experts who have been awarded ISSAP Certification as a result of rigorous examination and extensive work with network security architecture. ISSAP security experts have comprehensive knowledge of access management mechanisms and methodologies, phone system and network infrastructure protection, cryptography, needs evaluation, business continuity planning (BCP) and DRP, and physical security integration. Progent's ISSAP-premier security experts can assist your company with all phases of secure network architecture.
VMware NSX Software Defined Data Center Services
VMware VCDX-NV Consultants
VMware's NSX virtual network platform allows you to build entire networks in software. NSX permits virtual networks to be provisioned instantly and administered with a high degree of automation regardless of the hardware used by the underlying IP network. VMware Site Recovery Manager allows automated recovery, application mobility, plus non-intrusive site relocation, failback and re-protect. SRM also enables transparent testing for site recovery, updates and fixes and can generate reports to verify complete service recovery, validate SLAs and prove disaster recovery compliance. When used with VMware's NSX network virtualization platform, VMware Site Recovery Manager can quickly restore the entire virtualized network topology at the recovery datacenter. Progent offers the support of a VCDX certified VMware NSX consultant and VMware SRM integration specialist to help you to plan, configure, test and manage a DR system based on VMware SRM and VMware NSX.
After Hours Linux RedHat Online Support Consultants
Linux RedHat Online IT Outsourcing Firm
Progent provides nationwide urgent technical support and troubleshooting services for businesses who operate environments powered by variants of the Linux OS or whose information systems include a mix of Linux platforms/Linux and Microsoft products. Remote technical support provides maximum leverage for your information technology budget by extending user efficiency and limiting the time billed for computer analysis and repair. Sophisticated online support technology and skilled service specialists and consultants combine to enable Progent to solve most IT problems without wasting time and expense by traveling to your site. In the vast majority of situations your IT problems can be dealt with by telephone or via a combination of telephone support and online connectivity. Progent can make available Cisco CCIE network engineers and CISSP and ISSAP premier security professionals to assist with the most challenging system problems.
Server patch management Consultant Services
Communications device patch management Consultant
Progent's managed services for software and firmware patch management offer organizations of all sizes a versatile and affordable solution for evaluating, testing, scheduling, implementing, and tracking software and firmware updates to your servers, peripherals {like printers, infrastructure appliances like routers and wireless access points, and Internet-of-Things devices such as sensors and health monitors.
Microsoft Experts BlackBerry BPS Consultancy
Award Winning Blackberry Consulting Services
Progent offers the services of RIM BlackBerry-certified experts who can help small businesses to design, manage, and repair BlackBerry technology economically and successfully, eliminating the need for an in-house BlackBerry specialist and reducing the expense and distraction of maintaining a mobile workgroup. Progent's BlackBerry engineers have in-depth backgrounds working with Progent's Microsoft-expert consultants, Cisco CCIE-certified engineers, and CISA and CISM-certified security engineers. This wide range of expertise, combined with Progent's efficient remote service delivery model, provides small and mid-size companies a cost-effective option for incorporating BlackBerry devices and software seamlessly into their IT system.
Expert Development .NET Web Application
Development Companies DotNET Application
Progent's application developers have worked for two decades with .NET tools and the Visual Studio development system and can build or enhance .NET applications rapidly and at low cost.
ProSight Remote Server Management Consulting
ProSight Remote Monitoring and Reporting Online Troubleshooting
ProSight LAN Watch is Progent's server and desktop monitoring service that uses state-of-the-art remote monitoring and management technology to keep your network running at peak levels by checking the state of critical devices that power your information system. When ProSight LAN Watch uncovers an issue, an alert is transmitted immediately to your specified IT personnel and your assigned Progent engineering consultant so all looming problems can be addressed before they can disrupt productivity.
IoT sensors patch management Professionals
Printer firmware patch management Consulting
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Server Monitoring Online Troubleshooting
Network Consulting Microsoft Operations Manager
Even if your business has a small computer support staff and a modest technology budget, your information system can still have the same high availability and performance that once required a large in-house service organization. Progent's 24x7 Network Support Services for small businesses combine the experience of world-class Microsoft-expert and Cisco-certified network consultants, the most recent system management software for proactive monitoring and alerts, and cost-effective support programs such as a help desk call center to keep your vital business applications and hardware operating.
Dell DRAC Services
Consulting Services HP Lights-Out 100c Remote Management Card
Remote server management cards offer IT administrators full control of a server without the need for a personal visit. Using remote server management cards, all console screen data plus keyboard and mouse operations are exported to an off-site session to an IT expert who can be located anywhere with Internet access. Progent's Microsoft and Cisco certified engineers can help you to plan, deploy, and manage a high-availability company network that includes remote management cards and Progent can use these remote server management cards to provide low-cost off-site technical help. Progent is familiar with a variety of remote server management cards including Aten IP9001 remote server management cards, American Megatrends MegaRAC remote server management cards, Dell DRAC cards, HP Lights-Out 100c remote server management cards, and Peppercon eRIC remote management cards.
Juniper Junos J-Web Security Firm
Security Audit Services Juniper Junos Configuration
Progent's Juniper-certified network engineers can help you utilize Junos OS and the Junos platform of network management applications to configure, administer, and monitor Junos-powered devices; migrate to the Junos OS operating system from other Juniper software platforms such as ScreenOS; and upgrade your Juniper routers, switches, and gateways to the latest version of Junos OS.
Security Company Check Point 26000 Firewalls
Check Point UTM-1 Edge Security Team
Progent's Check Point firewall experts can show you how to design, integrate, and administer firewall environments built around Check Point Next Generation firewall appliances and Check Point's cloud-based security services. Progent can also help you maintain older Check Point firewall models or migrate efficiently to Check Point's modern security gateways.
SCCM 2007 Application Deployment Technical Consultant
Technical Support SCCM 2007 Software Inventory
Progent can assist your business to maintain Microsoft System Center 2007 Configuration Manager (SCCM 2007) to simplify administration, improve security, and increase worker output by making sure that operating systems and applications are always current, managing product licenses, and reporting resource usage patterns to help you make informed purchasing choices. Once your organization is ready to upgrade your SCCM 2007 device management solution, Progent can assist you to plan and implement a smooth migration to SCCM 2012.
PIX 500 Firewall Online Help
Cisco PIX Migration Computer Consulting
Cisco's PIX Series firewalls have reached end of life and Cisco might not offer support these legacy devices. Progent still offers technical support for Cisco's PIX 500 Series firewalls to help you with maintenance and management and Progent can in addition help you determine whether to move up to the latest firewall products available from Cisco. Progent's Cisco technology experts can help your company design and implement an efficient migration to Cisco ASA 5500-X Series firewalls based on industry best practices.
Mail IT Support
IT Consulting Microsoft Exchange Server
Progent's Microsoft-certified experts have 20 years of background providing electronic messaging and unified email/telephony solutions for companies. Progent provides affordable Microsoft Exchange Server consulting services to enhance email security and virus defense, achieve high availability email, and facilitate remote and wireless email access. Progent's Microsoft Exchange consulting and support offerings can aid you in designing and implementing a Microsoft Exchange upgrade or a move from a legacy SMPT server or outdated Microsoft Exchange software such as Exchange 5.5 to Exchange Server 2010.
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