Cheyenne At Home Workers Configuration Consulting and Support
Solution Design, Setup, Administration and Call Center Consultants
Enlarging your at-home workforce can have a significant effect on IT infrastructure, security/compliance, and corporate workflows. Progent has two decades of background helping SMBs to design, configure, manage, tune, and troubleshoot IT networks that incorporate work-from-home employees. Progent can assist your Cheyenne organization to select the right technologies and follow leading practices in building and maintaining a secure virtual office ecosystem for teleworkers that promotes collaboration and delivers maximum value. Progent offers services ranging from on demand guidance for getting you past occasional technical bottlenecks to comprehensive project management to help you carry out mission-critical tasks.
Progent's consultants can assist Cheyenne, Wyoming businesses to succeed with any aspect of building a high-performing work-from-home ecosystem by providing infrastructure configuration services, VoIP PBX troubleshooting, voice/video conferencing integration, collaboration platform selection and deployment, cloud integration, Help Desk augmentation, security and compliance, backup/restore solutions, and unified management.
Infrastructure for Teleworkers
Setting up the physical and software infrastructure needed to support a remote work environment can be particularly challenging if you have to accommodate a combination of personal hardware such as desktop computers and notebooks, Internet routers, and Wi-Fi APs from different manufacturers and with a mix of OS software and firmware levels. Progent's experience providing remote help for both outdated as well as current technologies in remote office solutions enables you to make cost-effective use of your available infrastructure and offers fast access to expertise for making essential updates. Support services offered by Progent to help you to implement a high-functioning telecommuting ecosystem include:
- Virtual Private Network technology allows you to establish a safe tunnel for authenticated at-home workers to access IT assets located at your company datacenter or in a public cloud. Progent's consultants can assist your company to configure and manage VPN connections between your teleworkers and your various IT resources by providing online VPN configuration consulting. For businesses with Cisco's ASA firewalls, Progent's Cisco ASA experts can assist your at-home workers to utilize Cisco's popular AnyConnect software to provide safe VPN connections for a broad selection of endpoint devices such as Windows, Mac, iOS, Linux, and Google Android.
- Virtual Desktop Infrastructure (VDI) platforms allow a telecommuter to see and interact with a data center PC's desktop. This technology provides network managers significant control over the computing ecosystem of at-home employees and offers remote users a consistent and more productive experience. Progent's VDI services include Windows Remote Desktop integration and Citrix Virtual Apps and Desktops expertise.
- Routers attach at-home networks to the Internet and support VPN tunnels, local wireless networks, and firewall services. Progent offers expert remote consulting for configuring home routers from a range of vendors. See router integration services from Cisco-certified consultants.
- Home Wireless networks, typically supporting an entire household and visitors, are frequently used by telecommuters to access their Internet router for work. This can cause performance and cybersecurity problems. Progent can assist businesses to mitigate these issues by providing expertise that include Aironet configuration expertise, Cisco Meraki WiFi deployment expertise, and Ubiquiti Unifi wireless AP integration help.
- Internet connectivity solutions affect the speed and availability of connections between at-home workers and the company network. Line-of-business applications might demand redundant Internet connections in the event the normal connection fails. Progent offers guidance for picking ISPs, picking sensible service packages, and configuring redundant Internet connections. See Internet access integration services.
VoIP Solutions for Teleworkers
Extending the corporate PBX environment to accommodate telecommuters is critical to supporting an effective at-home workforce. A broad range of cloud-based VoIP products are used by SMBs to support telecommuters. Many enterprises rely on Cisco's modern or older platforms for VoIP solutions. Progent can help businesses of any size to plan or maintain a remote VoIP environment that provides the flexibility, convenience and security required for telecommuters. Progent's Cisco-certified CCIE IP Voice consultants can provide advanced support to assist organizations tune their current Cisco VoIP environments to handle a growing remote workforce.
- Cisco Unified Communications Manager (Cisco Unified CM or CUCM) extends enterprise IP telephony features to devices like IP phones, media processing platforms, VoIP gateways, and multimedia software deployed throughout the network. Unified Communications Manager manages additional mixed media services like messaging, video conferencing, and team collaboration networks. For more information about Progent's Cisco Unified CM or CUCM expertise, visit Cisco Unified CM consultants.
- CallManager is Cisco's legacy call-processing agent and has been superseded by Cisco Unified CM or CUCM. Progent can help you to support your current CallManager environment or upgrade smoothly to Cisco's current IP telephony solutions. To find out about Progent's expertise for CallManager and Cisco's other legacy VoIP platforms, visit CallManager consulting.
- Cisco IP Gateways provide connectivity with PSTN networks and with users operating beyond the corporate firewall such as at-home workers. Progent can provide expert support for Cisco's legacy IP gateways like the UC520, UC540 and UC560 series as well as for current Cisco SIP gateways. See Cisco Session Initiation Protocol (SIP) gateway configuration consulting.
- Other VoIP Platforms supported by Progent's consultants include Vonage, RingCentral and 8x8. Progent can help you to expand your wide area network architecture to support these VoIP solutions and provide on-demand integration and debugging services.
Voice/Video Conferencing for Telecommuters
A broad selection of video conferencing products from leading vendors enable online discussions, video and voice conferencing, chat sessions, and screen sharing for both local workers and telecommuters. Many organizations utilize a mix of products to accommodate their different partners and customers. Progent's communications experts can help your organization to maintain your existing voice/video conferencing environment and optimize the productivity of your remote employees.
- Skype for Business is Microsoft's popular communications product that supports real-time presence, instant messaging, audio and video conferencing plus the seamless integration of these capabilities within Office desktop and Microsoft 365 productivity software including PowerPoint, Word, and Excel. Progent can provide the skills of Microsoft-certified specialists who can help you to configure and manage Skype for Business client software to support your remote workforce. For details about Progent's support services for Skype for Business, see Skype for Business consulting experts.
- FaceTime is Apple's multiuser video calling platform for compatible iOS, iPadOS, iPod and Mac computers and smartphones. FaceTime works on Wi-Fi or cellular Internet connections. Current editions of FaceTime support as many as 32 simultaneous users for video calls. To learn more about Progent's support expertise for Apple FaceTime, visit Progent's FaceTime configuration expertise.
- Webex Meeting Center provides online conferencing for most computing devices. Offered via Cisco's Webex Cloud platform, Webex capabilities include sharing granular content or screens, presentations that embed rich media such as Microsoft PowerPoint and Flash videos, session recording, plus revision and playback for training. To learn more about Progent's support expertise for Webex and for other IP video products from Cisco, visit Progent's Webex Meeting Center support services.
- Teams is Microsoft's next-generation replacement for Skype for Business. Teams acts as a portal for conversations, contacts, and content with features such as voice/video calling, persistent threaded chat, plus file sharing. To learn more about Progent's support services for Microsoft Teams and for other Microsoft 365 products, see Progent's Microsoft Teams consulting services.
- Additional Voice/Video Conferencing Platforms supported by Progent include Google Meet, Amazon Chime, Zoom, and Slack. Progent can deliver integration and debugging services for these products and help your business to optimize your WAN infrastructure to host them.
Microsoft Collaboration Platforms for Teleworkers
Microsoft's collaboration products are closely integrated with Microsoft's familiar Office and Microsoft 365 suites, providing a powerful ecosystem of applications that create a consistent user interface for exchanging data and ideas across multiple sites and on a wide range of endpoint devices. Progent has provided online consulting services for Microsoft SharePoint and Exchange Server since their initial releases and can assist your company to configure these critical collaboration platforms to optimize the effectiveness of your remote workforce.
SharePoint uses web sites to facilitate collaboration and knowledge delivery by offering policy-driven access to data, workflow, and utilities for looking through company-wide business data. SharePoint enables you to build protected web portals that permits at-home workers to view and edit aggregated corporate intelligence by means of Wikis, Blogs, social web sites, and Web Parts. For details about Progent's SharePoint consulting services, see SharePoint configuration and application development consulting.
Exchange and Exchange Online offer secure collaboration features including public folders, shared mailboxes, and shared calendars and contacts. Progent's Microsoft certified Exchange experts can show you how to activate and utilize these features for your at-home workers. To find out about Progent's Exchange support services, visit integration consulting for Microsoft Exchange.
OneDrive is Microsoft's shared cloud storage service, similar to GoogleDrive. At-home users can save files to the OneDrive service, and co-workers anywhere can retrieve them safely through a web browser. Provided with Microsoft Office and Microsoft 365, OneDrive allows remote workers to co-author documents. Revisions made offline are automatically synced when you go back online. For details about Progent's expertise for OneDrive, go to Microsoft Onedrive integration experts.
Public Cloud Integration Services for Remote Workers
Progent offers fast and affordable online support for enabling businesses to build, manage and troubleshoot integrated network architectures that incorporate internal data centers, teleworkers, branches, plus cloud services. Progent offers top-tier consultant for all modes of cloud service delivery such as Infrastructure as a Service, Platform as a Service, and Software as a Service. Progent can help teleworkers fix issues with public cloud connectivity, identity, and security.
Azure is a popular platform for cloud services that allows you to use IT infrastructure, servers, and critical apps running on Microsoft's massive cloud. Microsoft Azure includes over one hundred cloud-based services such as the ability to host Windows and Linux-powered virtual machines, scalable cloud storage, email and messaging, app development with Visual Studio, and backup/restore. Progent can help your organization to set up VMs on Azure Virtual Machines, configure storage on Azure Storage services, streamline identity management with Azure Active Directory, and design data backup and recovery systems with Azure Backup. Progent can also help you establish protected connections to Azure services for at-home workers by configuring and debugging firewalls and VPN IPsec tunnels. For details about Progent's support services for Azure, see Microsoft Azure expertise.
Microsoft 365, formerly branded Office 365, is Microsoft's popular suite of business productivity applications and cloud services offered by subscription. Microsoft applications and cloud services are marketed in a variety of plans intended for customers ranging from individuals and small offices to major corporations. Progent can provide fast and easy remote contact with experts knowledgeable about Microsoft 365-compatible devices running Windows, Mac, iOS, and Google Android technology. Progent's experts can assist your business to assess the numerous subscription plans available for Microsoft 365 and configure 365 applications for your at-home workers in a way that delivers top business value. For details about Progent's support services for Microsoft 365, refer to Microsoft 365 consulting support.
Microsoft 365 Exchange Online is one of the most widely used applications in Azure-hosted Microsoft 365 product suite. Exchange Online provides the benefits of reduced spending for data center infrastructure, easier management, on-demand scaling, high availability, and additional advantages associated with cloud computing. Microsoft has engineered Microsoft 365 Exchange Online to operate seamlessly with on-premises Exchange environments, allowing you to build hybrid information systems. Progent's certified Exchange consultants are available for occasional assistance to guide you past tough IT bottlenecks and can also provide comprehensive project management outsourcing to make sure your telecommuters have easy and safe access to your Exchange Online environment. To find out Progent's consulting expertise for Exchange Online, see Microsoft 365 Exchange Online configuration and troubleshooting expertise.
Amazon AWS is a pioneer in the public cloud arena and is the world's biggest source of cloud-based services. Progent can provide quick and affordable online contact with cloud integration experts who can help your organization to design, implement, manage, and troubleshoot hybrid information networks that incorporate Amazon AWS cloud-based services with on-premises data centers and with other popular cloud platforms such as Azure. Progent also can provide the skills of Cisco-certified CCIE networking consultants to assist you to create a high-availability network model so your employees have a productive computing experience whether they are working from your main office, a branch office, from home, or on the move. To find out about Progent's support services for Amazon AWS, visit Amazon AWS integration support.
Google Cloud is a popular set of cloud computing services that offers Infrastructure-as-a-Service and Platform-as-a-Service products. Progent's certified Microsoft, Linux, and Cisco consulting experts can help you to scale your existing IT assets with the Google Cloud Platform, and Progent's database experts can show you how to make your mission-critical apps cloud friendly so your remote workers can benefit fully from Google Cloud Platform services. Progent can help you to set up VMs on GCP Compute Engine, design a cost-effective storage solution with Google Cloud Storage, and simplify access management for teleworkers with GCP Cloud Identity. Progent can also help you to utilize GCP's unified management tools to administer and track your GCP ecosystem. For details, go to Google Cloud Platform (GCP) consulting support.
Help Desk Support for Telecommuters
A fast, enterprise-wide changeover to a telecommuter workforce, which could be motivated by an epidemic or as part of a disaster recovery plan, can overwhelm even a well-staffed internal Call Desk. Progent's Call Center services make it possible for businesses to outsource or expand their Call Desk with Progent's remote Technical Response Center team.
- Progent's Standard Help Desk services leverage Progent's extensive team of remote technical support experts combined with enterprise-class ticketing and tracking software to offer an affordable, modern Help Desk Call Center. Progent's Standard Help Desk Services offer an end-to-end solution that handles all aspects of online Level 1 desktop technical support from initial service requests through ticket creation, desktop sharing, problem resolution, and incident reporting. A browser-based User's Service Portal allows teleworkers to monitor or edit their current tickets, add information, and append screen captures and attachments. Desktop support services are delivered at a significant discount off Progent's normal Level 1 desktop support charges, and Progent makes available the option of rapid escalation to Level 2 and Level 3 IT experts to resolve advanced problems. For more information, see Progent's Standard Helpdesk Services for small businesses.
- Progent's Help Desk Call Center Augmentation Service enables your company to augment your current Help Desk Call Center team by splitting responsibilities for Help Desk support services seamlessly between your in-house IT support staff and Progent's extensive team of desktop support technicians and subject matter experts. Progent's shared Call Desk service is based on a collective support model based on the leading professional services automation (PSA) tool for managing help requests and trouble tickets, establishing responsibility, tracking progress, and producing reports. To learn how Progent's Help Desk Call Center Augmentation Services can help your business to provide best-in-class IT support to your at-home employees, go to Progent's Help Desk supplementation Services.
Security for Telecommuters
At-home employees typically use their own computers and usually work in an unsecured physical environment. This situation increases their vulnerability to malware attacks and requires judicious deployment of corporate firewalls, anti-malware tools, MFA-based identity verification, remote endpoint monitoring, intensive end-user education, and the development of policies based on leading practices. Progent's veteran roster of data security support consultants can assist your business to design, implement and maintain an effective security solution that protects critical IT assets in networks that include at-home workers.
Firewalls enable you to create a network environment that can be safely utilized by on-premises users and by at-home workers, mobile users, vendors, customers, and the public. Next-generation firewall devices allow you to configure and manage appropriate access rights to various groups of users and to expand your network and modify your security as your company evolves and as network attacks grow increasingly sophisticated. Progent supports both new and legacy security devices from all major manufacturers including Cisco, Palo Alto Networks, WatchGuard, Juniper, SonicWall and Fortinet. For more information about Progent's firewall configuration services, visit firewall support expertise.
Online Endpoint Monitoring makes it possible to watch over the disparate devices used by remote workers and either block or identify and mitigate the latest threats like ransomware. With ProSight Active Security Monitoring services, a small-footprint agent is put on every secured endpoint device, monitoring all activity and using state-of-the-art AI technology from SentinelOne to detect new threats before they can spread. When a cyberattack is spotted, ProSight Active Security Monitoring immediately disconnects the targeted endpoint device from the network to contain the malware. Because the ProSight Active Security Monitoring software agent is self-contained, endpoint devices stay secure even when they are not connected to the Internet. Progent is a SentinelOne Partner, reseller, and integrator. To learn more about ProSight Active Security Monitoring, go to remote endpoint security monitoring for telecommuters.
Progent's Duo MFA service plans incorporate Cisco's Duo technology to defend against password theft by using two-factor authentication. Duo supports one-tap identity confirmation on Apple iOS, Google Android, and other out-of-band devices. With 2FA, whenever you log into a secured online account and give your password you are asked to verify who you are on a unit that only you possess and that uses a different network channel. A wide selection of out-of-band devices can be utilized as this added means of ID validation such as a smartphone or watch, a hardware token, a landline phone, etc. You may register multiple validation devices. For details about Duo two-factor identity validation services, go to Duo MFA two-factor authentication services for at-home workers.
Security Audits can assess the vulnerability of your network to all types of external and local security attacks for an environment that incorporates teleworkers. Progent can run remote, automated security analysis software for rapidly and affordably uncovering a broad range of security weaknesses that can be found via the Internet. Progent's security assessment experts, which can be managed by data security experts with advanced credentials including CISM, ISSAP, and GIAC, can assist your company to evaluate your workflows and policies and assess your WAN architecture to enable you to implement top-level security for your remote workers.
Download White Paper: Protecting a Work-From-Home (WFH) Network
To view or download a white paper describing key things to focus on for protecting a network that supports telecommuters, click:
Protecting a Work-From-Home Environment White Paper. (PDF - 2.4 MB)
Data Protection for Teleworkers
The field of Data Protection involves saving and restoring critical information so as to prevent data loss and reduce recovery time and effort in case of storage system problems due to equipment breakdowns, programming glitches, operator error, cyber attack, or any other reason. Reliable data protection solutions can be especially challenging to design and maintain in hybrid environments that combine local data centers, cloud resources, and an at-home workforce.
- Backup/Recovery solutions for at-home workers must address diverse types of personally owned endpoints. Progent offers quick online access to experts knowledgeable about a wide array of products for protection Microsoft Windows, Apple Mac and Linux/UNIX powered servers and desktop computers as well as laptops, iOS and Android tablets and handhelds. Leading backup/restore solutions supported by Progent's backup/recovery consultants include Barracuda Backup, Azure Backup, DoubleTake Software, Acronis Backup and Recovery, Retrospect, and Time Machine. To protect data spread throughout a wide area network, Progent offers ProSight Data Protection Services (DPS), a backup/recovery service that uses cloud-based storage and includes granular restore and centralized management.
- Disaster Recovery/Business Continuity (DR/BC) strategies often envision circumstances that require a rapid changeover to telecommuting. Progent's senior disaster recovery planning experts and business continuity planning specialists can assist your company to produce, document and validate a DR/BC strategy that addresses the logistics of switching to an at-home workforce.
Unified Management for an At-Home Workforce
Microsoft has rebranded and reshuffled its endpoint management platforms under the name Endpoint Manager, which includes Intune for cloud-based management of mobile and remote devices and Configuration Manager for managing onsite computers. Endpoint Manager features a unified platform for safeguarding critical data by controlling local, mobile, and at-home endpoints.
Intune
Intune is a component of Microsoft's Endpoint Management suite that also includes Configuration Manager. Intune is a cloud service for managing and protecting off-premises computers and applications. Managed endpoint computers can be user owned or company owned. Network administrators managing the enrolled endpoint devices of teleworkers can use Intune to provision and authenticate applications on managed devices, push patches and certificates, set up rules for accessing data and resources, manage passwords, create VPN connections, determine how telecommuters share data, set up threat protection, verify security compliance, and wipe sensitive information from lost, stolen or decommissioned endpoint devices. Intune works with iOS/iPadOS, Android, Windows, and macOS computers. For information about Microsoft Intune and to find out how Progent can assist you to use Microsoft's Endpoint Management to administer the endpoint devices of your telecommuters, see Intune telecommuter endpoint management experts.
VMware Workspace ONE
VMware Workspace ONE is an advanced centralized Mobile Device Management platform that allows network managers to keep remote endpoints current and protected. Workspace ONE incorporates VMware AirWatch for unified endpoint management along with VMware's Horizon virtual application delivery technology for access control, app management, and configuration management of endpoint devices. Workspace ONE operates with endpoints powered by Windows 10, macOS, Apple iOS, Google Android, Chrome OS, or leading distributions of Linux. VMware Workspace ONE is available by subscription as a cloud service or as an on-premises deployment through a perpetual license. Top features of Workspace ONE include rapid remote provisioning of out-of-the-box laptops, quick onboarding of new employees, policy set up and enforcement for all classes of devices, aggregated management reporting and analytics, email encryption, and seamless integration with Microsoft apps and cloud-based products. To find out about Progent's support for VMware Workspace ONE, visit VMware Workspace ONE mobile device management consultants.
Contact Progent for At-Home Worker Expertise
To contact Progent about building and managing an efficient work-from-home environment for your Cheyenne, Wyoming business, call
An index of content::
Information Technology Consulting Cisco Certified Internetwork Expert (CCIE Voice)
Immediate Outsourcing Technology CISA
Progent offers clients access to consultants who have been awarded some of the computer industry's most prestigious certifications. Progent believes that customers deserve to be sure that their computer support consultants have accredited testing plus broad real-world experience so that Progent's clients can use Progent's service with confidence. Often, vendor credentials such as the CCIE brings privileges for significantly superior vendor help than is offered to non-certified service providers, enabling Progent to offer clients a better level of IT service. In other cases, recognized certifications such as CISM or CISSP for IT security can help enterprise customers to show compliance with regulatory demands by using the services of recognized industry experts.
Best IT Services SQL Server 2019 Backup
SQL Server 2019 Migration IT Consultants
Progent's certified SQL Server 2019 consultants can help your organization to assess the business case for migrating to SQL Server 2019 and can deliver rapid online or on-premises access to consulting experts in solution design and integration, application development, database administration, and network security.
Specialist Endpoint patch management
Specialist Wi-Fi controllers patch management
Progent's support services for software/firmware update management offer organizations of any size a flexible and cost-effective solution for evaluating, testing, scheduling, applying, and documenting software and firmware updates to your virtual and physical; servers, endpoints printers and scanners, infrastructure appliances such as switches and Wi-Fi APs, and IoT devices like sensors and health monitors.
Configuration Shared Helpdesk
Immediate IT Consultant Call Desk Sharing
Progent's Computer Help Desk Outsourcing Support Services for desktop technical support are designed especially for small businesses who need immediate availability of a Help Desk Call Center with expert telephone support and full escalation options but who must work within a restricted IT budget. Important components of Progent's Help Desk Outsourcing Support Services include: Helpdesk Support, Optional Remote Access Support, System Assessment, Problem Prioritization, Virtual Help Desk Support, By-the-Minute Billing, and Helpdesk Software Selection and Integration.
Information Transfer Support and Setup
IT Training Online Troubleshooting
Progent practices knowledge transfer from Progent's consultants to clients. By teaching clients to resolve problems that are within their comfort zone, Progent can focus on delivering high-value skills where Progent faces little competition. Small companies who work with trusted independent service providers or who maintain in-house IT personnel benefit when Progent passes on information about critical technology and proven processes to make their networks more reliable, protected, and productive.
Herakles Data Center Test Lab Consultant
Disaster Recovery Test Lab Professionals
Progent's Test and Training Lab at the QTS Internet Data Center can be used for testing line-of-business applications, creating cost-effective system upgrade procedures, evaluating and optimizing performance, planning or verifying business continuity solutions, resolving compatibility problems, and building training environments for the latest technologies. For Progent clients who lack adequate in-house resources to assemble effective pilot systems, the lab cuts capital costs and engineering risk and helps keep critical network initiatives on schedule.
Exchange Online Archiving Technical Support
Microsoft 365 Portal IT Services
Microsoft allows you to create transparent hybrid networks that integrate Microsoft 365 Exchange Online and on-premises Exchange deployments. This permits you to have some mailboxes hosted on your corporate datacenter or private cloud and other mailboxes resident on Microsoft 365. Progent's certified Exchange consulting team can help you with any facet of planning, integrating and debugging your hybrid Microsoft 365 Exchange network. Progent's Exchange specialists can deliver as-needed support to help you through challenging technical bottlenecks and also offer comprehensive project management outsourcing or co-sourcing to ensure your hybrid Exchange initiative is successfully completed on time and on budget.
Microsoft Certified Expert MS SQL Server Developer Firms
Application Consultants SQL Server
Progent's certified SQL Server developers and database administrators offer online expertise to help businesses of all sizes to build, administer, and troubleshoot applications based on Microsoft's SQL Server RDBMS and Microsoft's .NET architecture. Progent's SQL Server experts can provide help with any facet of the application life cycle in solutions that range from small office databases to VLDB applications and enterprise-class data warehousing.
Exchange 2019 Disk Availability Group Consult
Exchange 2019 Cloud Voicemail Configuration
Progent can help you in any phase of your upgrade to Microsoft Exchange 2019 including configuring Windows Server 2019 as a host for Exchange; designing high availability (HA) infrastructure for an on-premises, Microsoft cloud connected or hybrid deployment; moving mailboxes; designing and configuring Hyper-V virtualization; configuring HLB; building DAG groups with MCDB caching; setting up Skype for Business 2019 for voicemail; setting up collaboration with SharePoint Server or SharePoint Online; preparing firewalls; integration with Microsoft 365 and setting up Outlook.
VMware vCenter Orchestrator Consultant
Services VMware NSX Software Defined Data Center
VMware's NSX network virtualization platform enables you to create entire networks in software. NSX allows virtual networks to be deployed in minutes and managed with a high level of automation regardless of the physical components making up the underlying network infrastructure. VMware Site Recovery Manager (SRM) allows automated disaster recovery, application mobility, plus non-disruptive site relocation, failback and re-protect. Site Recovery Manager also enables non-disruptive testing for disaster recovery, updates and fixes and can produce audit reports to verify complete service restoration, validate SLAs and prove compliance. When integrated with VMware's NSX network virtualization technology, VMware Site Recovery Manager can rapidly recover the entire virtualized network topology at the secondary site. Progent offers the support of a VCDX certified VMware NSX consultant and VMware Site Recovery Manager system architect to help you to plan, configure, test and administer a disaster recovery system powered by VMware Site Recovery Manager and VMware NSX.
Support Outsourcing MSP360 Managed Backup
24x7 MSP360 Desktop Backup Consulting Services
Progent can help you to create, deploy and manage a backup plan based on MSP360 Backup technology to protect your IT assets residing on any major public cloud. Progent can provide end-to-end monitoring and remote management to protect against data loss resulting from human mistakes, computer glitches, ill-intentioned insiders, and malware attacks like ransomware.
Computer Consultants 800 Series ISR Router
Top Core Routers Support and Help
Cisco offers an extensive product line of routers including appliances built to provide the security, performance, and reliability required by customers ranging from branch offices to global enterprises and ISPs. Cisco routers feature support for redundancy, transparent failover, and redundant power for improved fault tolerance and network uptime. Progent can show you how to select and integrate Cisco routers to build a solid foundation for your IT system and to make it easy to expand as you add new users, start new offices, install new services, open your network to clients and partners, and manage an increasingly mobile workforce. Progent offers help with a variety of routers powered by Cisco's IOS operating system, including Cisco's 800 family of small business routers, Cisco 1800 and 3800 ISR routers, Cisco 1900 and 2900 G2 Integrated Services Routers, Cisco ASR 1000 and 9000 routers for wide area network edge applications, Cisco CRS Carrier Routing System for core Networks, plus older 2500 and 2700 Routers.
24 Hour Online Support Microsoft Financial Software
Microsoft GP/Great Plains On-site Technical Support
Microsoft Dynamics GP 2010 financial software is a full-featured business management and analytics platform that unifies data and operations across your company, communicates easily with other applications, and brings together workers, customers and vendors unrestricted by time or location. Designed for small to mid-size companies, Dynamics GP 2010 and MS Dynamics GP Version 10.0 deliver functionality for financials, management reporting, project management, inventory and order processing, e-commerce, human resource management, customer relationship management, field force automation, manufacturing, retail management, and online business services. Progent can show you how to set up and manage a robust, secure server and communications environment to support Microsoft Great Plains, and can give you access to experienced Great Plains professionals to help your business exploit the full power of Dynamics GP 2010.
Lync Server 2013 security Specialist
Lync Server 2013 Mirrored Back End Servers Consultancy
Microsoft Lync Server 2013, rebranded Skype for Business, allows businesses of any size to create a manageable and secure communications environment that supports the modern BYOD computing style with instant messaging (IM), presence, audio/video and web meetings with application sharing, as well as IP-based and PSTN telephony enabled for a wide range of stationary PCs and mobile endpoints. Progent's Microsoft-certified Lync 2013 experts and system architects can help you to assess the business benefits of Lync Server 2013, create an in-house, cloud-resident (with Lync Online) or hybrid topology suitable for your present and future plans, implement Lync 2013 in a way that expedites your return on investment, and deliver custom webinar and on-premises training to your management team and users. Progent offers in-depth expertise in key components of a Lync Server 2013 deployment including Microsoft Windows Server, SQL Server and Exchange, and Progent can help your organization to combine Lync Server 2013 with key Microsoft 365 applications including Outlook clients and PowerPoint.
Windows Server 2022 Hotpatching On-site Technical Support
Windows Server 2022 High Availability Remote Consulting
Progent's Microsoft Gold-certified Windows Server 2022 experts can assist your organization to plan and implement an efficient migration to Windows Server 2022 using an on-premises network architecture or a hybrid deployment model that combines cloud-hosted Windows Server Online with a datacenter-based installation of Windows Server 2022.
After Hours ransomware preparedness report Professionals
Technology Professional ransomware vulnerability
The ProSight Ransomware Preparedness Report service is a low-cost service centered on a phone interview with a Progent backup/recovery expert. The interview is intended to help assess your company's ability either to defend against ransomware or recover quickly after a ransomware incident. Progent will consult with you personally to collect information about your current AV defense and backup procedures, and Progent will then produce a custom Basic Security and Best Practices Report document describing how you can apply best practices to create an efficient security and backup/recovery environment that reduces your exposure to ransomware and meets your business needs.
24-Hour Design and Installation Retail Management System
Microsoft Dynamics SL Support and Help
Progent can give you access to experts who can customize your Microsoft Business Solutions ERP, MRP, and financial system applications to match your unique company needs. Progent's Microsoft-certified support experts provide experience in Microsoft Microsoft Axapta, Microsoft Dynamics Microsoft Navision, Microsoft Dynamics SL 6.5 Accounting Software, and Microsoft Business Solutions Retail Management System. Progent also provides custom e-Commerce consulting support for secure, company-wide resource sharing plus integration with Customer Relationship Management products.
Help and Support Exchange Server 2000
Exchange Server 2000 Technology Consulting Services
Progent is among the most qualified network consulting companies for designing email solutions powered by Exchange 2000 Server. Progent specializes in helping small businesses receive all the benefits of Exchange 2000 for typical situations including updating from Exchange 5.5, moving from an ISP-based or POP3 e-mail environment, and outsourcing your Exchange 2000 Server support.
Hyper-V 2016 Shielded VMs Specialists
Expert Microsoft Certified Network Consultant Windows Hyper-V 2016 PowerShell
Windows Hyper-V 2016 incorporates key technologies first designed for and refined on Microsoft Azure, one of the world's largest public clouds. This significantly improves the ability of the Windows Server platform to run private cloud and hybrid cloud/on-premises deployment models by enhancing data security, uptime, expandability, manageability, dependability and disaster recovery. Progent's Microsoft-certified consulting team can help you to assess the advantages of Hyper-V 2016 for your organization, configure test environments to verify the ability of Hyper-V 2016 to run your critical applications, design an efficient network topology for a cloud-based or hybrid deployment, develop and execute a non-disruptive upgrade plan, train your IT administration and support staff, and deliver ongoing consulting and debugging support to ensure that your Hyper-V 2016 investment gives you the highest possible business value.
Microsoft Windows 2003 Cluster Server Support
Online Help High-Availability Clustered Servers
Progent provides Windows 2003 Cluster Server support to help your business deploy zero-downtime server clusters that can deliver 24x7 operation. Windows cluster servers for high-availability systems include Microsoft Windows 2003 Cluster Server, Microsoft SQL Cluster, and Microsoft Exchange Cluster Server. By helping you build high availability server clustering solutions based on Microsoft Windows Server Cluster 2003, Progent's Certified Windows consultants ensure that your fault-tolerant clustered servers are set up to maximize the business advantage of your computer network.
SCCM 2016 Specialists
SCDPM 2016 Technical Consultant
Progent has over 20 years of background integrating, maintaining and troubleshooting the key platforms included with Microsoft System Center and can assist you to plan, deploy, support, and fix your Microsoft System Center 2012 R2 solution to maximize the uptime and performance of your critical IT resources across a mix of Windows and Linux/Unix operating systems and on-premises and Cloud-based fabric. Progent's consultants can help you to migrate to the latest edition of System Center from an earlier release or from a third-party IT management platform to provide the advantages of best-in-class deployment, centralized management, security and compliance, plus infrastructure and critical application performance monitoring.
Dynamics GP 2015 SQL Server Integration Services
Microsoft Certified Expert Dynamics GP 2015 Security Consultant
Microsoft Dynamics GP 2015 R2 (formerly Great Plains) features a new design that improves cloud integration, supports popular handheld devices, allows one-time login with Azure AD, and strengthens security. Dynamics 2015 R2 also streamlines management reporting, incorporates nine new Workflows, expands the Web Client, and delivers over 100 improvements to various applications. Progent's Microsoft-certified consultants have the broad technical skills and hands-on experience to resolve the many technical and business issues involved with deploying and managing Dynamics GP 2015 R2 and can assist you to carry out an efficient migration that will optimize the business value of your investment in this mission-critical platform.
Exchange 2013 Disk Availability Group Consultancy
Computer Consultant Microsoft Exchange 2013
Microsoft Exchange Server 2013 includes major enhancements to the functionality of Microsoft Exchange 2010 and introduces powerful new features as well as a redesigned architecture. These enhancements affect key IT areas like manageability, availability, security and compliance, operational costs, teamwork, expandability, performance, cross-version interoperability, and the user experience. Progent's certified Exchange Server 2013 consulting experts can assist your organization to understand the possible advantages of migrating to Microsoft Exchange Server 2013, design a cost-effective test and deployment plan, and educate your IT staff to manage your Exchange Server 2013 solution. Progent also offers ongoing online consulting and support and management for Microsoft Exchange Server 2013.
Professional LockBit ransomware recovery
Maze ransomware recovery Consult
Progent's experienced ransomware recovery experts can help you to restore an IT network victimized by a ransomware crypto-worm such as Ryuk, Maze, Sodinokibi, DopplePaymer, Conti or Egregor.
Engineer ProSight Phishing Defense
VMware Security Configuration
ProSight Enhanced Security Protection (ESP) managed services deliver affordable in-depth protection for physical and virtual servers, workstations, smartphones, and Exchange email. ProSight ESP uses contextual security and advanced heuristics for continuously monitoring and reacting to cyber threats from all vectors. ProSight ESP provides two-way firewall protection, intrusion alarms, endpoint management, and web filtering via cutting-edge tools incorporated within one agent accessible from a single control. Progent's data protection and virtualization consultants can help your business to design and implement a ProSight ESP deployment that addresses your organization's unique needs and that allows you achieve and demonstrate compliance with legal and industry information security regulations. Progent will help you define and configure security policies that ProSight ESP will enforce, and Progent will monitor your IT environment and respond to alarms that require urgent attention. Progent can also assist your company to install and verify a backup and disaster recovery system such as ProSight Data Protection Services so you can get back in business rapidly from a potentially disastrous security attack such as ransomware.
Tennessee Information Technology Consulting Firm
24-Hour Virginia Service Provider
Progent's Technical Response Center provides nationwide extended hours remote troubleshooting for networks powered by Windows and Cisco products and technologies. Progent's Microsoft and Cisco-Certified support engineers offer after-hours telephone help and remote direct computer connection to isolate and repair network problems quickly and economically. The breadth of technical expertise available from Progent's team of country-wide support professionals makes it possible to escalate even the toughest problems to competent specialists as needed. For urgent issues, the TRC endeavors to answer your request for service within one hour.
24-Hour Microsoft Exchange Upgrade Technology Consulting
Best Computer Consultant Microsoft Exchange
Progent's certified professionals provide computer support and IT consulting expertise for Exchange Server 2003, Windows 2003 Server, and for the complete line of Microsoft Servers. Progent's migration, integration, management, and support services for Exchange Server 2003 include planning, deployment, documentation, onsite and remote troubleshooting, Help Desk outsourcing, certified security evaluation, and comprehensive network management outsourcing.
Private Cloud Integration Professionals
Private Clouds for Small Businesses Services
Progent's ProSight Virtual Hosting service offers complete hosting of a small company's production servers in a solution that delivers the highest level of dependability and expandability and is in addition easy to move to another host. ProSight Virtual Hosting options are based on proven virtualization architectures that enable small and midsize businesses with multi- platform environments to economize dramatically on the expense of capital equipment, infrastructure maintenance, and IT management while benefiting from enterprise-class reliability and an unmatched level of vendor independence.
Support Services Server Management
Virtual Server Consultancy
Server proliferation puts pressure on IT budgets and management resources. Server reduction via a virtual architecture offers lower total cost of ownership of servers and faster ROI, more leveraged utilization of physical computers, simplified operations, enhanced network uptime, and easier manageability. Typical uses for virtual machines include resource consolidation, low-cost hosts for line-of-business legacy software based on obsolete operating systems, and affordable isolation of program development or evaluation systems from on-line systems.
Meraki MR66 Access Point Support and Integration
Consultant Meraki Wireless AP
Progent's Meraki wireless AP consultants provide online and onsite support to help organizations of any size to design, install, manage, upgrade or debug Wi-Fi systems that include Cisco Meraki APs. Progent can help your business to configure and support Cisco's Meraki-based Wi-Fi infrastructure for environments that can range from a teleworker's home or a remote office to a campus or a multi-site enterprise. Progent can also help you to configure other Cisco products including switches, ASR routers and ASA firewalls to create a seamless ecosystem that provides the same connectivity, responsiveness, security, manageability and availability for wired and Wi-Fi users irrespective of their location or computing device.
Juniper Junos Network and Security Manager Cybersecurity Group
24-Hour Juniper Junos Configuration information Systems Audit
Progent's Juniper Networks-certified network consultants can assist your company to design and implement Juniper Firewall and VPN platforms, optimize and support your infrastructure, and migrate smoothly from discontinued devices to the latest releases. Progent's Junos OS consultants can provide support for Juniper's flagship network operating system to help you to streamline the management and improve the protection of your Juniper VPN appliances and routers. Progent also has broad experience maintaining Juniper's NetScreen OS and ScreenOS operating system platforms and can help organizations maintain networks that include a mix of Juniper's OS platforms.
Security Audit Specialist
Consult Wireless Security
Progent offers consulting for security evaluation packages including Microsoft Baseline Security Analyzer for running a variety of programmed network auditing scans to uncover possible security gaps. Progent has broad knowledge of security auditing tools and can help you to understand testing reports and respond appropriately. Progent can help you build security into your business operations, install scanning applications, plan and deploy a protected network environment, and recommend procedures to optimize the safety of your IT system. Progent's security consultants are ready to show you how to set up a firewall, implement secure remote connectivity to email and business applications, and integrate virtual private network. Progent's certified security consultants can also validate the security of web software and can provide extensive information security audits of company-wide security to determine your organization's compliance with important international security standards such as FISMA, PCI, and ISO.
Service Reports IT Consultant
Services Documentation Specialist
Progent uses a sophisticated support reporting system that stores and organizes detailed documentation for all billed services. Unlike some independent consultants or small service organizations who provide scant documentation or details of services done, every service provided by Progent is accompanied by full documentation. Every Progent staff member has use of the service documentation sent by each consultant to each client. The practice of detailing and organizing service records allows more efficient service and eliminates a variety of common misfortunes such as when a service customer is virtually held captive to a consultant who refuses to let go of the keys to the kingdom.
Freelance Cisco CCNA Contractor Positions
Emergency Freelance Cisco Consulting Contractor Jobs
Progent's Experts Team offers support in key fields including Macintosh integration and applications; Expertise for Linux-powered, UNIX-powered, and Sun Solaris environments; Manufacturing Resource Planning, Enterprise Resource Planning, or CRM customization; Strategic and vertical application support; Chief Information Officer, business analyst, and project logistics outsourcing; Custom applications design and deployment; Web site, eCommerce, Electronic Data Interchange, and client portal design and integration; SQL support and efficiency help; Management intelligence expertise; and Telecommunications systems consulting.
System Center 2016 and Operations Management Suite Technical Consultant
System Center 2016 Disaster Recovery Online Support
Progent has more than 20 years of experience configuring, maintaining and troubleshooting the core platforms that make up System Center and can help your organization to plan, deploy, support, and fix your System Center 2012 R2 ecosystem to optimize the availability and performance of your applications and infrastructure across a mix of Windows and Linux/Unix OS environments and local and Cloud-connected fabric. Progent's consultants can help your organization to upgrade to the current version of System Center from an earlier release or from a third-party datacenter management platform to provide the benefits of enterprise-class deployment, centralized management, security, plus datacenter and critical application performance monitoring.
Cisco PIX Firewall Migration Support and Help
PIX Firewall Migration Network Consulting
Cisco's PIX 500 firewalls have reached end of life and Cisco might not support these devices. Progent still offers consulting assistance for Cisco's PIX Series firewalls to help you with maintenance and management and Progent can also help you determine whether to migrate to the latest firewall products from Cisco. Progent's Cisco-certified specialists can help you design and carry out an efficient upgrade to Cisco ASA 5500-X firewalls following leading practices.
Dynamics GP Great Plains Accounting Technical Support Services
Dynamics GP/Great Plains Technical Support
Progent's Microsoft certified consultants provide a range of support services for Microsoft Dynamics GP. Dynamics GP/Great Plains is an accounting and business analysis platform built, like all Microsoft financial tools, on the expandable and popular platform of Microsoft Windows technology. Dynamics GP provides an affordable solution for controlling and combining finances, e-commerce, supply chain, manufacturing, project accounting, on-site support, and human resources. Dynamics GP is easy to install and integrate, and with its segmented design you can purchase only the capability you currently need, with the option to expand users and increase capabilities when necessary. Progent's Microsoft Dynamics GP support experts can help you install, configure and manage the current release of Dynamics GP or upgrade efficiently from an earlier release.
Duo Identity Authentication Integration Support
Multi-factor Authentication Integration Support
Progent's Duo services incorporate Cisco's Duo cloud technology to defend against stolen passwords through the use of two-factor authentication (2FA). Duo enables single-tap identity confirmation on Apple iOS, Google Android, and other personal devices.
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