Enlarging your at-home workforce may have a significant impact on IT infrastructure, cybersecurity, and corporate culture. Progent has two decades of experience helping small and mid-size businesses to plan, configure, administer, optimize, and debug IT networks that incorporate a remote workforce. Progent can assist your Cheyenne organization to pick the appropriate tools and follow leading practices in building and operating a secure virtual solution for teleworkers that facilitates collaboration and returns maximum business value. Progent offers support services ranging from as-needed guidance for helping you past challenging IT bottlenecks to comprehensive project management or co-management to help you carry out mission-critical tasks.
Progent can assist Cheyenne, Wyoming businesses to with any facet of creating a high-performing work-at-home environment by providing network infrastructure configuration services, VoIP PBX expertise, video conferencing integration, collaboration platform selection and deployment, public cloud connectivity, helpdesk services, security and compliance, backup/restore solutions, and streamlined management.
Network Infrastructure for a Remote Workforce
Integrating the physical and software infrastructure needed to support a remote workforce can be especially complicated if you have to manage a combination of personal hardware such as PCs and laptops, routers, and Wi-Fi APs from different vendors and with a variety of OS software and firmware releases. Progent's experience delivering remote help for both outdated and current IT products in virtual office venues enables you to make cost-effective use of your available infrastructure and offers fast access to expertise for making essential upgrades. Services offered by Progent to help your company to implement a productive telecommuting infrastructure include:
VoIP Solutions for Remote Workers
Expanding the business PBX environment to include remote users is critical to supporting an effective at-home workforce. A broad range of cloud-centric IP voice platforms are popular with SMBs to support remote users. Many larger organizations depend on Cisco's current or legacy platforms for VoIP solutions. Progent can help organizations of any size to design or maintain a remote IP voice environment that delivers the flexibility, convenience and security required for teleworkers. Progent's Cisco-certified CCIE IP Voice experts can provide advanced support to help organizations tune their existing Cisco VoIP systems to handle a growing at-home workforce.
Video Conferencing for Teleworkers
A broad range of video conferencing platforms from leading technology companies enable online meetings, video and voice conferencing, chat sessions, and screen/content sharing for both onsite users and telecommuters. Many companies use multiple conferencing products to meet the needs of their various partners and clients. Progent's communications experts can assist your organization to manage your current conferencing environment and enhance the engagement of your remote workforce.
Microsoft Collaboration Software for At-Home Workers
Microsoft's collaboration platforms are closely integrated with Microsoft's familiar Office and Microsoft 365 families, offering a powerful ecosystem of applications that deliver a cohesive user interface for sharing data and ideas across a corporate network and on a broad selection of endpoint computers. Progent has delivered online consulting support for Microsoft SharePoint and Exchange Server since their initial publication and can assist businesses to configure these critical collaboration platforms to optimize the effectiveness of your at-home workers.
SharePoint uses web entities to allow collaboration and information sharing by offering policy-driven delivery of data, workflow, and tools for searching through company-wide information silos. SharePoint permits you to build protected web portals that enables remote workforce to view and update aggregated corporate intelligence by means of Wikis, Blogs, social networking sites, and Web Parts. For information about Progent's SharePoint consulting expertise, visit SharePoint configuration and development expertise.
Exchange and Exchange Online offer secure collaboration features including public folders, shared mailboxes, and shared calendars and contacts. Progent's Microsoft certified Exchange experts can show you how to activate and utilize these features for your at-home workers. To learn about Progent's Exchange expertise, visit planning and configuration expertise for Exchange.
OneDrive is Microsoft’s shared cloud storage service, similar to GoogleDrive. Remote users can save files to OneDrive, and colleagues can retrieve them safely through a browser. Included with Microsoft 365, OneDrive enables home employees to co-author documents. Edits created offline are automatically synced when you go back online. For information about Progent's consulting services for Microsoft OneDrive, visit Onedrive integration consulting.
Cloud Integration Services for Remote Workers
Progent offers fast and affordable remote assistance for helping businesses to create, manage and troubleshoot cohesive hybrid network architectures that combine internal data centers, telecommuters, branches, plus cloud resources. Progent offers top-tier consultant for all modes of cloud service delivery such as Infrastructure as a Service (IaaS), Platform as a Service (PaaS), and Software as a Service (SaaS). Progent can help telecommuters fix issues with public cloud access, identity, and security.
Azure is a leading family of cloud services that allows you to utilize IT infrastructure, virtual servers, and key applications running on Microsoft's massive cloud. Microsoft Azure includes over one hundred services services such as the ability to host Windows and Linux-powered virtual machines, on-demand cloud storage, email and messaging, application development with Visual Studio, and data protection. Progent can assist your organization to deploy VMs on Azure Virtual Machines, configure cloud-based storage on Azure Storage services, unify identity management with Azure Active Directory, and plan backup and restore systems with Azure Backup. Progent can also show you how to establish protected connections to Azure for at-home workers by configuring and debugging firewalls and VPN tunnels. To find out about Progent's support services for Microsoft Azure, see Azure expertise.
Office 365, rebranded Microsoft 365, is Microsoft's growing family of client productivity software and cloud services available by subscription. Office apps and services are provided in a selection of bundles designed for users ranging from individuals and households to large enterprises. Progent offers quick and affordable remote contact with consultants familiar with Microsoft 365-compatible endpoint devices based on Windows, Mac, iOS, and Google Android operating systems. Progent's experts can assist you to assess the numerous subscription bundles offered with Office 365 and configure 365 applications for your telecommuters in a way that delivers top business value. To learn about Progent's consulting expertise for Microsoft Office 365, visit Microsoft 365 consulting services.
Microsoft 365 Exchange Online is one of the most popular cloud-based applications in Azure-hosted Microsoft 365 product line. Office 365 Exchange Online provides the advantages of reduced costs for data center infrastructure, easier management, on-demand scaling, high reliability, and other advantages inherent with public clouds. Microsoft has designed Office 365 Exchange Online to operate seamlessly with on-premises Exchange environments, enabling customers to build hybrid information systems. Progent's Exchange experts are available for occasional assistance to get you through tough technical roadblocks and can also provide end-to-end project management services to make sure your remote workers have convenient and safe access to your Office 365 Exchange Online deployment. For details Progent's consulting expertise for Microsoft 365 Exchange Online, visit Microsoft 365 Exchange Online configuration and troubleshooting expertise.
Amazon AWS is a pioneer in the public cloud computing market and is the industry's leading provider of cloud services. Progent can provide rapid and affordable online contact with cloud integration consultants who can assist your business to design, implement, maintain, and debug hybrid IT networks that integrate Amazon AWS cloud services with local data centers and with other public clouds such as Microsoft Azure. Progent also offers access to Cisco-certified CCIE networking experts to help you to build a high-uptime network model to make sure your users have a consistent computing environment regardless of whether they are working from your headquarters, a branch office, from home, or on the road. To find out about Progent's expertise for Amazon AWS, visit Amazon AWS consulting services.
Google Cloud is a leading set of cloud services that offers Infrastructure-as-a-Service and Platform-as-a-Service products. Progent's certified Microsoft, Linux, and Cisco consulting experts can help your organization to expand your current IT assets with the Google Cloud Platform, and Progent's database experts can help you make your mission-critical apps cloud ready so your telecommuters can take full advantage of Google Cloud Platform services. Progent's consultants can help your organization to set up virtual machines on Google Cloud Compute Engine, design a cost-effective storage system with Google Cloud Storage services, and streamline identity control for telecommuters with Google Cloud Identity services. Progent can also help your business to use GCP's management tools to administer and monitor your Google Cloud environment. To learn, see Google Cloud Platform consulting expertise.
Help Desk Support for Telecommuters
An emergency, organization-wide changeover to a teleworker business model, which could be driven by a pandemic or as part of a business continuity preparedness plan, can overwhelm even the most efficient internal Call Desk. Progent's Help Desk services make it possible for organizations to outsource or augment their Help Desk by using Progent's online Technical Response Center services.
Security and Compliance for Telecommuters
Remote workers commonly use their personal equipment and work in an unsecured area. This increases their exposure to cyber threats and requires judicious deployment of firewalls, remote security monitoring, and the creation of security policies based on leading practices. Progent's veteran roster of certified data security experts can assist you to plan, implement and administer a modern security solution that protects sensitive data in networks that incorporate remote workers.
Data Protection Solutions for At-Home Workers
Data Protection covers backing up and restoring critical data so as to prevent data loss and minimize recovery time in case of storage failures due to hardware breakdowns, programming hiccups, human error, malware, or other causes. Reliable data protection strategies can be particularly difficult to architect and manage in hybrid networks that combine in-house data centers, cloud resources, and at-home workers.
Unified Management for Remote Workers
Microsoft has renamed and reshuffled its endpoint management products under the title Microsoft Endpoint Manager, which includes Intune for cloud management of mobile and remote devices and Configuration Manager for managing on-premises computers. Endpoint Manager offers a unified solution for protecting corporate data by controlling onsite, mobile, and at-home endpoints.
Intune
Intune is a component of Microsoft's Endpoint Management family that also includes Configuration Manager. Intune is a cloud-based service for managing and protecting off-premises computers and applications. Managed endpoint computers can be user owned or business owned. Network admins managing the enrolled endpoint devices of telecommuters can utilize Intune to deploy and authenticate apps on devices, push patches and certificates, configure policies for permission to access information and resources, manage passwords, create VPN tunnels, control how home-based workers share data, set up threat defense, ensure compliance, and delete sensitive data from missing, stolen or decommissioned endpoint devices. Intune runs with Apple iOS, Google Android, Windows, and macOS endpoints. For information about Microsoft Intune and to find out how Progent can assist you to use Microsoft's Endpoint Management to manage the endpoint computers of your at-home workers, go to Intune telecommuter endpoint management expertise.
VMware Workspace ONE
VMware Workspace ONE is a feature-rich unified Mobile Device Management product that helps network administrators to keep off-premises endpoint devices current and protected. Workspace ONE incorporates VMware AirWatch technology for unified endpoint administration combined with VMware's Horizon virtual application delivery technology for identity control, application management, and configuration management of endpoint computers. Workspace ONE operates with endpoints powered by Windows 10, macOS, Apple iOS, Google Android, Chrome OS, or popular distributions of Linux. VMware Workspace ONE is offered by subscription as a cloud service or as an on-site product via a one-time purchase. Key features of VMware Workspace ONE include fast remote provisioning of out-of-the-box laptops, quick onboarding of new users, policy set up and enforcement for all categories of devices, aggregated management reporting and performance analytics, email encryption, and integration with Microsoft applications and cloud products. For information about Progent's support for VMware Workspace ONE, see VMware Workspace ONE remote device management consultants.
Contact Progent for At-Home Worker Expertise
To get in touch with Progent about creating and managing an efficient telecommuter solution for your Cheyenne, Wyoming organization, phone