Fresno Telecommuters Configuration Consulting Company
System Design, Implementation, Management and Call Center Consulting and Support Services
Expanding your remote workforce can have a significant effect on IT infrastructure, security, and company workflows. Progent has two decades of background helping businesses of all sizes to design, deploy, administer, tune, and debug IT environments that support work-from-home employees. Progent can help your Fresno organization to pick the appropriate tools and follow best practices in building and operating a safe virtual ecosystem for teleworkers that promotes teamwork and delivers maximum value. Progent can provide support services that go from on demand expertise for helping you past challenging technical bottlenecks to full project management or co-management to help you carry out mission-critical tasks.
Progent's consultants can assist Fresno, California companies to with any facet of building a high-performing telecommuting ecosystem by providing network infrastructure design and configuration services, IP voice expertise, video conferencing support, collaboration platform customization and training, public cloud integration, helpdesk services, data security, backup/restore solutions, and streamlined management.
Network Infrastructure for an At-Home Workforce
Setting up the physical and software infrastructure needed for an at-home work environment can be especially complicated if you have to manage a combination of worker-owned equipment such as desktop computers and notebooks, routers, and Wi-Fi appliances from different manufacturers and with a variety of operating systems and firmware levels. Progent's background delivering remote support for both legacy as well as current technologies in remote office venues allows you to make efficient use of your existing network infrastructure and provides you with fast access to expertise for making essential updates. Services available from Progent to help your company to implement a productive telecommuting infrastructure include:
- VPN technology makes it possible to create a secure connection for authorized at-home employees to use IT assets located at your corporate data center or in a public cloud. Progent can help you to deploy and maintain VPN access between your teleworkers and your key IT resources by providing online VPN configuration support. For organizations with Cisco's ASA firewalls, Progent's Cisco ASA experts can assist your telecommuters to utilize Cisco's popular AnyConnect software to provide secure VPN connections for a wide range of endpoint devices including Microsoft Windows, macOS, iOS, Linux, and Android.
- Virtual Desktop Infrastructure (VDI) platforms allow a teleworker to view and interact with a remote computer's desktop. This technology provides network managers more control over the computing environment of telecommuters and offers them a consistent and more productive work experience. Progent's VDI consulting services include Windows Remote Desktop support and Citrix Virtual Apps and Desktops VDI consulting.
- Routers attach home networks to the Internet and typically support VPN tunnels, home Wi-Fi connectivity, and firewalls. Progent can provide expert online consulting for deploying home routers from a variety of manufacturers. See router integration services from Cisco-certified experts.
- Home Wi-Fi networks, typically shared by families and guests, are commonly used by at-home employees to access their Internet router for work. This can cause throughput as well as cybersecurity problems. Progent can assist you to mitigate these issues by delivering expertise that include Cisco Aironet integration consulting, Cisco-certified Meraki WiFi installation expertise, and Ubiquiti Unifi WiFi AP integration help.
- Internet connectivity solutions affect the speed and availability of connections between telecommuters and the company network. Business-critical applications might require redundant Internet access in case the primary connection fails. Progent offers expertise for identifying Internet service providers, selecting sensible bandwidth and data volume offerings, and configuring redundant Internet connections. Refer to Internet access solutions.
VoIP Solutions for Telecommuters
Expanding the business PBX environment to accommodate remote users is vital to supporting an effective at-home workforce. A variety of cloud-centric digital PBX platforms are used by small and mid-size businesses to support teleworkers. Many larger organizations rely on Cisco's current or legacy products for IP voice solutions. Progent can assist organizations of all sizes to design or maintain a telecommuter VoIP service that delivers the versatility, convenience and security needed for remote users. Progent's Cisco-certified CCIE IP Voice consultants offer advanced support to help businesses tune their current Cisco IP voice systems to support an expanding at-home workforce.
- Cisco Unified Communications Manager (CUCM) delivers enterprise telephony features to devices such as IP phones, media processing platforms, VoIP gateways, and multimedia software deployed across the network. CUCM supports other combined media services like messaging, voice/video conferencing, and team interaction networks. For more information about Progent's Unified Communications Manager support, refer to Cisco Unified Communications Manager expertise.
- Cisco CallManager is Cisco's earlier call-processing agent and has been superseded by CUCM. Progent's consultants can help your company to maintain your existing CallManager environment or upgrade smoothly to Cisco's modern IP telephony solutions. For details about Progent's expertise for CallManager and Cisco's other early IP voice platforms, see CallManager consulting.
- Cisco IP Gateways enable connectivity with public telephony networks and with users operating beyond the corporate firewall such as at-home workers. Progent can provide consulting expertise for Cisco's legacy IP gateways including the UC520, UC540 and UC560 series and for modern Cisco Session Initiation Protocol (SIP) gateways. See Cisco Session Initiation Protocol (SIP) gateway integration consulting.
- Additional VoIP Products supported by Progent's consultants include Vonage, RingCentral and 8x8. Progent can assist you to enhance your WAN infrastructure to support these solutions and deliver online integration and debugging expertise.
Video Conferencing for Telecommuters
A wide selection of video conferencing platforms from leading technology companies enable online meetings, video and voice conferencing, chat sessions, and screen sharing for both local workers and at-home workers. Many organizations use a mix of products to accommodate their various partners and clients. Progent can help your organization to manage your existing conferencing ecosystem and optimize the productivity of your at-home employees.
- Skype for Business is Microsoft's popular unified communications product that supports real-time presence, instant messaging, audio and video conferencing as well as the transparent integration of these capabilities within Office desktop and Microsoft 365 applications such as PowerPoint, Word, and Excel. Progent can provide the expertise of Microsoft-certified consultants who can help you to deploy and manage Skype for Business client software to accommodate your remote employees. To learn more about Progent's consulting expertise for Skype for Business, refer to Skype for Business consulting services.
- FaceTime is Apple's multiuser video calling app for compatible iOS and macOS devices. FaceTime runs over Wi-Fi or cellular Internet connections. Current editions of FaceTime allow up to 32 concurrent users for video calls. To learn more about Progent's support expertise for Apple FaceTime, see Progent's FaceTime configuration expertise.
- Webex Meeting Center supports remote conferencing for virtually all desktop or mobile devices. Delivered via Cisco's Webex Cloud platform, Webex services include sharing specific content or screens, presentations that embed rich media including Microsoft PowerPoint, session capture, plus editing and playback for future reference and training. To learn more about Progent's consulting services for Cisco Webex and for other IP video products from Cisco, visit Progent's Webex Meeting Center support services.
- Teams is Microsoft's next-generation replacement for Skype for Business. Teams provides a hub for conversations, contacts, and information with capabilities that include IP voice and video calling, persistent chat, plus file sharing. For details about Progent's consulting services for Teams as well as for additional Microsoft 365 apps, visit Progent's Microsoft Teams consulting services.
- Other Voice/Video Conferencing Apps supported by Progent's conferencing experts include Google Meet, Amazon Chime, Zoom, and Slack. Progent can provide integration and troubleshooting services for these conferencing platforms and help you to optimize your network infrastructure to run them.
Microsoft Integrated Collaboration Platforms for Teleworkers
Microsoft's collaboration products are closely integrated with Microsoft's familiar Office and Microsoft 365 suites, providing a powerful ecosystem of applications that create a cohesive user interface for sharing data and ideas across a corporate network and on a wide selection of endpoints. Progent has provided online consulting services for Microsoft SharePoint and Exchange Server since their original releases and can help businesses to deploy these flagship collaboration products to maximize the productivity of your remote workforce.
SharePoint utilizes web sites to facilitate collaboration and information delivery by providing policy-based delivery of content, workflow, and tools for searching through company-wide information silos. SharePoint allows you to build secure web portals that allows remote workforce to view and update aggregated business intelligence via Wikis, Blogs, social sites, and Web Parts. To learn about Progent's SharePoint support services, refer to SharePoint integration and development consulting.
Exchange and Exchange Online offer secure collaboration features including public folders, shared mailboxes, and shared calendars and contacts. Progent's Microsoft certified Exchange experts can show you how to activate and utilize these features for your at-home workers. For details about Progent's Exchange support services, refer to deployment consulting services for Exchange Server.
OneDrive is Microsoft's collaborative cloud-based storage service, similar to GoogleDrive. Remote workers can save files to OneDrive, and co-workers anywhere can retrieve them securely via a web browser. Provided with Office and Microsoft 365, OneDrive enables home employees to jointly author files. Edits created offline are automatically uploaded when you go back online. For details about Progent's consulting expertise for Microsoft OneDrive, visit Microsoft Onedrive integration consulting.
Public Cloud Integration Services for Telecommuters
Progent can provide affordable online assistance for enabling organizations to create, manage and optimize cohesive hybrid network models that include internal data centers, teleworkers, branches, plus cloud resources. Progent can provide expertise for all modes of public cloud service delivery such as Infrastructure as a Service, Platform as a Service, and Software as a Service. Progent can help remote workers resolve problems with public cloud connectivity, identity, and cybersecurity.
Microsoft Azure is a leading platform for public cloud software and services that allows you to use IT infrastructure, servers, and critical applications hosted on Microsoft's extensive cloud. Azure offers more than 100 cloud-based services such as hosting for Windows and Linux-based virtual machines, scalable cloud storage, messaging, application development with Visual Studio, and backup/restore. Progent can help your organization to deploy VMs on Azure Virtual Machines, integrate storage on Azure Storage services, streamline identity management with Azure AD, and design data backup and recovery systems with Azure Backup. Progent's cloud experts can also show you how to create secure access to Azure for at-home workers by configuring and debugging firewalls and VPN IPsec tunnels. To learn about Progent's consulting services for Microsoft Azure, go to Microsoft Azure consulting services.
Microsoft 365, previously called Office 365, is Microsoft's growing suite of client productivity software and cloud-based services available by subscription. Microsoft applications and cloud services are marketed in a selection of bundles designed for customers ranging from students and small offices to large corporations. Progent can provide fast and easy online contact with consultants familiar with Microsoft 365-compatible client devices based on Windows, Mac, iOS, and Google Android operating systems. Progent's experts can assist you to assess the numerous subscription plans available for Microsoft 365 and configure 365 applications for your telecommuters to achieve maximum business value. To learn about Progent's support services for Microsoft 365, go to Microsoft 365 consulting expertise.
Exchange Online is one of the most popular cloud-based applications in Azure-hosted Microsoft 365 product suite. Microsoft 365 Exchange Online offers the benefits of reduced costs for data center infrastructure, easier management, dynamic scaling, high availability, and additional advantages inherent with cloud computing. Microsoft has designed Microsoft 365 Exchange Online to operate seamlessly with local Exchange environments, allowing you to build hybrid information systems. Progent's Exchange experts can provide as-needed help to guide you past challenging technical roadblocks and can also provide end-to-end project management services to make sure your telecommuters have convenient and secure access to your Microsoft 365 Exchange Online environment. To find out Progent's consulting expertise for Exchange Online, visit Microsoft 365 Exchange Online integration and support consulting.
Amazon AWS is a pioneer in the public cloud computing market and is the world's leading source of cloud-based services. Progent can provide rapid and economical online contact with cloud connectivity experts who can help your business to design, deploy, maintain, and troubleshoot hybrid IT networks that integrate Amazon AWS cloud services with local resources and with other popular cloud platforms like Microsoft Azure. Progent also can provide access to Cisco-certified CCIE networking consultants to help your company to create a high-availability network model so your users have a consistent computing experience whether they are working from your main office, a branch office, at home, or on the move. To learn about Progent's support services for Amazon AWS, refer to Amazon AWS consulting support.
Google Cloud (GCP) is a popular set of cloud computing services that provides Infrastructure-as-a-Service (IaaS) and Platform-as-a-Service (PaaS) products. Progent's Microsoft, Linux, and Cisco experts can help your organization to extend your existing IT resources with the Google Cloud, and Progent's DBA consultants can help you make your key applications cloud ready so your teleworkers can benefit fully from Google Cloud services. Progent can help your organization to set up virtual machines on Google Cloud Compute Engine, plan a cost-effective storage system with Google Cloud Storage services, and streamline access control for telecommuters with GCP Cloud Identity. Progent's experts can also assist your organization to utilize GCP's management tools to administer and monitor your GCP ecosystem. To find out, visit Google Cloud Platform integration support.
Help Desk Call Center Services for Teleworkers
A fast, organization-wide changeover to a teleworker workforce, which might be the result of a pandemic or as an element of a disaster recovery plan, can overstretch even a high-performing in-house Support Desk. Progent's Help Desk services allow businesses to outsource or supplement their Support Desk by using Progent's remote Technical Response Center services.
- Progent's Standard Call Desk services leverage Progent's extensive team of online technical support specialists along with world-class ticketing and follow-up technology to offer an economical, modern Help Desk Call Center. Progent's Standard Help Desk Services provide an end-to-end solution that handles all aspects of online Level 1 desktop support from initial help requests to ticket generation, desktop sharing, issue resolution, and reporting. A browser-based User's Service Portal allows teleworkers to check or revise the status of their active trouble tickets, add details, and upload screenshots or attachments. Support services are provided at a substantial price reduction off Progent's ordinary Level 1 technical support rates, and Progent offers the option of rapid hand-off to Level 2 and Level 3 support specialists to resolve advanced problems. For more information, see Progent's Standard Helpdesk Services for small companies.
- Progent's Call Center Augmentation Service allows your business to expand your existing Call Center team by sharing responsibilities for Call Center support services transparently between your regular support organization and Progent's extensive roster of PC support technicians and subject matter specialists. Progent's co-managed Help Desk Call Center service uses a collective support model utilizing the number one professional services automation (PSA) platform for handling help requests and ticketing, assigning responsibility, tracking progress, and generating reports. To learn how Progent's Help Desk Supplementation Services can enable your business to provide world-class desktop support to your telecommuters, refer to Progent's Help Desk augmentation Services.
Cybersecurity for Teleworkers
Work-from-Home workers typically utilize their own devices and often operate in an unsecured physical area. This multiplies their vulnerability to cyber attacks and calls for careful deployment of firewalls, anti-malware tools, multi-factor authentication, remote monitoring, thorough end-user education, and the development of security policies built on best practices. Progent's veteran group of cybersecurity solutions consultants can help you to plan, configure and manage a compliant cybersecurity solution that protects critical IT resources in environments that include telecommuters.
Firewalls allow companies to create a network environment that can be securely accessed by local users as well as by at-home workers, mobile users, suppliers, customers, and the public. Next-generation firewall appliances allow you to configure and control different permissions to different classes of users and to scale your network and modify your cybersecurity posture as your business evolves and as network attacks grow increasingly complex. Progent works with both new and legacy firewall devices from all major vendors including Cisco, Palo Alto Networks, Check Point, Juniper, and Fortinet. To find out more about Progent's firewall integration services, refer to firewall support services.
Remote Endpoint Security Monitoring makes it possible to watch over the various devices utilized by an at-home workforce and either reject or identify and respond to modern cyber attacks such as ransomware. With ProSight Active Security Monitoring services, a small-footprint software agent is put on every protected endpoint device, monitoring all activity and using advanced machine learning and full execution context from SentinelOne to identify new threats at inception. When an attack is discovered, ProSight Active Security Monitoring immediately disconnects the impacted endpoint from the corporate network to contain the threat. Since the ProSight Active Security Monitoring software agent is autonomous, endpoint devices remain protected even if they are disconnected from the Internet. Progent is a SentinelOne Partner, reseller, and integrator. To find out more about ProSight Active Security Monitoring, refer to remote endpoint security monitoring for teleworkers.
Progent's Duo authentication service plans incorporate Cisco's Duo technology to protect against password theft through the use of two-factor authentication. Duo supports single-tap identity confirmation with iOS, Android, and other out-of-band devices. With 2FA, whenever you sign into a secured application and give your password you are requested to verify your identity on a device that only you have and that is accessed using a separate network channel. A wide range of out-of-band devices can be utilized for this added means of ID validation including a smartphone or watch, a hardware token, a landline phone, etc. You may designate multiple verification devices. To learn more about Duo identity validation services, go to Duo MFA two-factor authentication services for teleworkers.
Security Audits can evaluate the exposure of your network to all types of external and internal security threats for an environment that includes remote workers. Progent can run remote, automated security analysis scanning for rapidly and affordably detecting a broad range of security gaps that can be surfaced over the Internet. Progent's endpoint security audit experts, which can be provided by network security experts with advanced certifications including CISA, CISSP, and GIAC, can help you to audit your processes and governance policies and review your IT infrastructure to enable you to implement top-level security for your an at-home workforce.
Download White Paper: Securing a Work-From-Home (WFH) Network
To view or download a white paper describing key areas to focus on for protecting a network that incorporates telecommuters, click:
Securing a Work-From-Home (WFH) Environment White Paper. (PDF - 2.4 MB)
Data Protection for At-Home Workers
The field of Data Protection involves saving and recovering vital information in order to avoid data loss and reduce recovery time in case of storage problems due to equipment breakdowns, software glitches, human error, malware, or other causes. Dependable data protection strategies can be especially difficult to design and maintain in hybrid networks that incorporate local data centers, public clouds, and at-home workers.
- Backup/Recovery strategies for teleworkers must address diverse types of personally owned endpoint devices. Progent offers quick online help from experts familiar with a broad range of platforms for protection Windows, Apple and Linux/UNIX powered servers and desktops as well as notebooks, iOS and Android tablets and handhelds. Leading backup/recovery products supported by Progent's backup/recovery consultants include Barracuda Backup, Microsoft Azure Backup, DoubleTake Software, Acronis Backup and Recovery, Retrospect, and Time Machine. To protect data distributed across a wide area network, Progent offers ProSight Data Protection Services (DPS), a backup/recovery subscription service that uses cloud storage and includes fine-grained recovery and centralized management capabilities.
- Disaster Recovery/Business Continuity (DR/BC) strategies commonly anticipate circumstances that call for a rapid changeover to an at-home workforce. Progent's senior disaster recovery preparedness experts and business continuity planning specialists can help your business to produce, document and test a DR/BC strategy that includes the logistics of switching to telecommuting.
Unified Management for At-Home Workers
Microsoft has rebranded and rebundled its endpoint management platforms under the name Endpoint Manager, which includes Intune for cloud-based management of mobile and remote devices and Configuration Manager for managing onsite endpoints. Microsoft Endpoint Manager offers a centralized solution for protecting critical information by managing local, mobile, and at-home endpoints.
Intune
Intune is a component of Microsoft's Endpoint Management suite that also features Microsoft Configuration Manager. Intune is a cloud-based service for managing and securing mobile computers and software. Remote endpoint computers can be personally owned or company owned. IT admins managing the enrolled endpoint computers of telecommuters can use Intune to provision and validate apps on devices, push patches and certificates, set up rules for accessing data and resources, set passwords, establish VPN tunnels, control how teleworkers share data, establish threat defense, ensure compliance, and wipe sensitive information from lost, stolen or decommissioned devices. Microsoft Intune can be used with Apple iOS, Google Android, Windows, and macOS endpoints. For details about Microsoft Intune and how Progent can assist your company to use this platform to administer the endpoint computers of your telecommuters, visit Intune telecommuter endpoint management consultants.
VMware Workspace ONE
VMware Workspace ONE is a feature-rich unified Mobile Device Management platform that allows network managers to keep off-premises endpoints current and secure. Workspace ONE uses VMware AirWatch technology for unified endpoint administration along with VMware's Horizon virtual software delivery platform for identity control, application management, and configuration management of endpoints. Workspace ONE operates with devices powered by Windows 10, macOS, Apple iOS, Android, Chrome OS, or leading distributions of Linux. VMware Workspace ONE is offered by subscription as a cloud-based service or as an on-site product through a one-time purchase. Key features of VMware Workspace ONE include fast remote provisioning of out-of-the-box laptops, quick onboarding of new users, policy setting and enforcement for all categories of endpoints, aggregated reporting and analytics, email encryption, and seamless integration with Microsoft apps and cloud services. For details about Progent's expertise for VMware Workspace ONE, refer to VMware Workspace ONE mobile endpoint management consultants.
Contact Progent for At-Home Worker Expertise
To contact Progent about creating and maintaining a productive telecommuter solution for your Fresno, California company, call
An index of content::
Microsoft Experts SCVMM Planning Integration Support
SCVMM 2012 Reporting Integration
Progent's Microsoft-certified consultants can help businesses of all sizes to follow leading practices to set up SCVMM 2012 hosts and host groups, networking, storage, and library resources; plan, integrate, and administer private clouds, virtual machines, and VMM services in SCVMM 2012; and integrate SCVMM with System Center 2012 Operations Manager for enterprise-class monitoring and reporting. Progent can assist your business to upgrade from a legacy version of SCVMM or from another management platform, and Progent can assist you to enhance and troubleshoot your existing SCVMM 2012 environment to make sure you get the highest possible return on investment.
Top Ranked Professionals SQL Server Business Intelligence
Microsoft SQL Server 2017 Consulting
Progent's Microsoft certified consultants can offer small and medium size companies expert Microsoft SQL Server help. Microsoft SQL Server is a complete, Web-enabled database and data analysis package that opens the door to the rapid creation of advanced business programs that can give your company a competitive advantage. SQL Server provides built-in support for XML and can query across the Internet and outside the corporate firewall. In addition to offering consulting, support and problem solving services, Progent's SQL experts can help you use Microsoft SQL Server Reporting Services and Microsoft SQL Server Business Intelligence to enhance the productivity and profitability of your IT network. Progent can also help you upgrade from older editions of Microsoft SQL Server to Microsoft SQL Server 2005.
Juniper Junos Management Cybersecurity Firms
Juniper Junos BGT Security Contractors
Progent's Juniper-certified network engineers can help you utilize Junos OS and the Junos platform of network management applications to configure, administer, and monitor Junos-powered devices; migrate to the Junos OS operating system from other Juniper software platforms such as ScreenOS; and upgrade your Juniper routers, switches, and gateways to the latest version of Junos OS.
Remote Employees Data Protection Configuration
After Hours Offsite Workforce Data Protection Support and Integration
Progent can assist small and medium-size businesses to design, configure, test and manage backup/recovery technology required for work-from-home employees.
Cisco Integration Support Aironet Wave 2 Wi-Fi AP
Aironet 802.11ac Access Point Troubleshooting
Progent's certified wireless consultants can help organizations of any size to plan, deploy, administer and repair Cisco Aironet wireless access point solutions to provide the throughput, coverage, capacity, expandability, security compliance and ease of management needed for transparent access between Wi-Fi and wired network infrastructure. Progent offers efficient remote and on-premises support for legacy and current 802.11ac Aironet APs and Progent can help your business plan and manage deployments of indoor and outdoor Aironet Wi-Fi APs.
ProSight Remote Desktop Management Remote Troubleshooting
Desktop Monitoring and Reporting Integration Support
ProSight LAN Watch is Progent's server and desktop remote monitoring managed service that uses advanced remote monitoring and management (RMM) techniques to keep your network running at peak levels by checking the state of critical devices that power your network environment. When ProSight LAN Watch uncovers an issue, an alarm is transmitted immediately to your specified IT staff and your assigned Progent engineering consultant so that all potential problems can be addressed before they have a chance to disrupt productivity.
Kentucky Systems Engineer
Pennsylvania Integration Company
If your business does not require emergency online help but expects to require technical services with your information system in the near future, you can save time and money and ensure that the right expertise will be ready when you need it by getting in touch with a Progent sales specialist and signing up as a customer. For details, phone 800-993-9400 or email information@progent.com.
Engineer SentinelOne EDR
Largest SentinelOne Singularity and Vigilance Integration Professional
Progent is a reseller and integrator for SentinelOne's Singularity product family, a subscription-based, cloud-centric threat management solution that includes AI software and advanced services to deliver comprehensive endpoint detection and response (EDR).
SentinelOne Singularity Control Integration Consulting Services
SentinelOne Ransomware Defense Consult
Progent is a reseller and integrator for SentinelOne's Singularity product family, a subscription-based, cloud-centric threat management solution that incorporates AI software and expert services to deliver cutting-edge endpoint detection and response.
Egregor ransomware recovery Specialists
Consultant Services Dharma ransomware recovery
Progent's seasoned ransomware recovery experts can help you to restore an IT network breached by a ransomware crypto-worm like Ryuk, Maze, Sodinokibi, DopplePaymer, LockBit or Nephilim.
Immediate Support and Setup ISA 2004 Standard Edition Server
Internet Security and Acceleration Server IT Consultant
Progent's Microsoft certified consultants offer small and medium sized businesses expertise for Microsoft Forefront TMG and ISA Servers. Microsoft's Forefront Threat Management Gateway and Internet Security and Acceleration Servers include a full featured application-layer aware firewall that can protect your IT system from attack by external and internal threats. Forefront Threat Management Gateway and ISA Server provide thorough examination of Internet protocols such as Hypertext Transfer Protocol, which enables these products to uncover many attacks that can elude traditional firewalls. The combined firewall and VPN structure of Forefront Threat Management Gateway and ISA Server permit stateful filtering and inspection of all VPN streams. ISA Servers are the mainstay of Microsoft's network security initiative, and Progent's Microsoft-certified experts and CISSP, CISA and CISM certified security consultants can help you strengthen your network protection through expert design and deployment of Forefront Threat Management Gateway and Microsoft ISA Servers. Progent's Microsoft consultants can help your company to configure Microsoft Forefront Threat Management Gateway 2010, maintain any version of ISA Server, or upgrade smoothly from ISA Server to Microsoft Forefront Threat Management Gateway.
WLAN Site Survey Integration Services
Wireless Site Survey Online Consulting
Progent's Wi-Fi site survey services make it easy to plan, implement and troubleshoot a Wi-Fi network customized for your environment, providing your business a wireless solution that has the reception, speed, density, QoS, security, and hand-off ability your business needs. Wireless site survey services from Progent include online predictive analysis for planning a Wi-Fi LAN and onsite survey services for validating, optimizing, and debugging a functioning wireless network.
24 Hour Remote Support Services SharePoint InfoPath Forms Services
Microsoft SharePoint Server 2010 Network Consultant
Progent's Microsoft engineers offer affordable remote technical support and programming services to assist your business to plan, implement, manage, and maintain Microsoft SharePoint 2010 installations that can include web sites able to function as portals, extranets, document management applications, wikis, data marts, business analytics, enterprise search, workflows, and other tools to promote and enhance information sharing. Progent can help you integrate SharePoint 2010 with MS SQL Server and with other databases and with Microsoft's popular office productivity applications including Excel, Word, PowerPoint, and Project. Progent can assist your business to upgrade from earlier releases of SharePoint or adapt a multi-vendor mix of web technologies into a unified and easy-to-manage SharePoint 2010 solution.
Linux Network Monitoring, Nagios and MRTG Consulting
Consultant Services Nagios for Linux
Network monitoring typically involves observing a network's resource utilization to help uncover data traffic bottlenecks or troubleshoot hardware or program issues. Nagios and Multi Router Traffic Grapher (MRTG) are useful, license-free network monitoring utilities that run under Linux or UNIX and can be deployed to observe multi-OS networks where Linux and Windows coexist. Progent's system support consultants can help you use both these tools to tune and repair your network. Progent's UNIX support professionals offer small companies and developers help with administering and supporting UNIX and Linux systems that work with Microsoft-based technology.
IT Consulting SQL Server 2019 Performance Tuning
SQL Server 2019 and Power BI Computer Consulting
Progent's Microsoft-certified SQL Server 2019 experts can help you to assess the business case for upgrading to SQL Server 2019 and can deliver fast remote or onsite contact with experts in system planning and deployment, application programming, SQL Server management, and network security.
Specialist Exchange 2013 eDiscovery
Urgent Professional Exchange 2013 Unified messaging
Exchange Server 2013 includes major enhancements to the capabilities of its predecessor Exchange 2010 and delivers powerful innovations as well as a revamped structure. These improvements affect key areas such as manageability, high availability (HA), security, operational costs, collaboration, scalability, throughput, compatibility, and productivity. Progent's Microsoft-certified Exchange 2013 consultants can assist your organization to evaluate the possible advantages of migrating to Microsoft Exchange 2013, create an efficient validation and rollout plan, and train your IT team to maintain your Microsoft Exchange 2013 solution. Progent also offers affordable online support and management for Microsoft Exchange 2013.
Sun Solaris Integration Services
Remote Outsourcing Sun Solaris
If your company computer system combines Sun Solaris platforms with MS Windows, Progent can help you to integrate your IT resources into a cohesive environment that permits all your operating systems to run side by side for simple management, seamless dataflow, high availability, superior throughput, and tight protection. Progent's Sun Solaris and Microsoft Windows integration assistance services include network architecture configuration and support, consulting for Microsoft Windows services for UNIX (SFU), remote server monitoring and management, remote technical support and repair, on-site technical support, and Help Desk Call Center services.
Network Consulting Microsoft ISA 2004 Server
Top Ranked Microsoft ISA 2004 Server Professional
Progent's certified ISA Server consulting experts have long backgrounds with Internet Security and Acceleration Server configuring Microsoft ISA Server-based security installations for IT networks with many sites, mobile workers, and mission-critical eCommerce applications. Progent's ISA Firewall consultants can help your small business in designing and implementing a configuration of ISA Server 2000 or ISA Server 2004 that supports your network security requirements without adversely limiting your network accessibility. Progent's consulting professionals can help you migrate from Microsoft Proxy Server from ISA 2000 Server to ISA 2004 Enterprise Edition Server, ISA 2004 Standard Edition Server, or any up-to-date versions of Internet Security and Acceleration Server.
Microsoft 365 and Apple iOS Network Consulting
Expert Microsoft Certified Technical Support Services Microsoft 365 Single Sign On
Microsoft has made a strong effort to enable transparent hybrid networks that combine Microsoft 365 and on-premises Exchange deployments. This allows you to have some mailboxes hosted on your physical datacenter and other mailboxes resident on Microsoft 365. Progent's Microsoft-certified consulting team can help you with any phase of planning, implementing and troubleshooting your hybrid Exchange Online solution. Progent's Exchange specialists can deliver as-needed expertise to help you resolve stubborn technical issues and also offer comprehensive project management outsourcing or co-sourcing to ensure your hybrid Microsoft 365 Exchange initiative is completed on time and on budget.
SQL Server 2017 Backup Consulting
Immediate SQL Server 2017 and Power BI Support and Integration
Progent's Microsoft-certified SQL Server 2017 experts can assist your organization to plan and implement an efficient migration from your existing SQL Server environment to SQL Server 2017.
SharePoint Technology Consulting
Microsoft Windows SharePoint Services IT Consultants
Progent's Microsoft-certified experts can provide businesses of any size consulting, troubleshooting, and development services for SharePoint and SharePoint Online. SharePoint is an enterprise platform that uses web-based technology for intelligently coordinating people, teams and information. SharePoint offers a common spot for your employees or customers to connect to, organize, share and manipulate useful data, files, and software and to interact with one another. SharePoint allows faster and more intelligent decisions, more efficient access across groups and more streamlined business processes. Windows SharePoint Services join workers, customers, workgroups and projects with the data they've created in a manner that makes data convenient to find, download and apply. Progent's SharePoint experts can assist your organization to maintain your current SharePoint environment or upgrade to the current version of SharePoint Server or to SharePoint Online.
Computer Support For Small Offices NetBSD
NetBSD Small Business Computer Consultants
Progent's UNIX platform support services offer small businesses and developers assistance with administering and maintaining UNIX, Linux or Solaris environments that coexist with Microsoft-powered technology. Progent offers your business access to UNIX consultants, support professionals certified by Microsoft and Cisco, and security specialists with CISSP certification. This wide array of expertise provides you with a convenient one-stop source to help you create and maintain a secure and robust cross-platform network and communications infrastructure that allows UNIX and Microsoft coexistence by integrating Windows with major versions of UNIX such as Apple macOS and OS X, Sun Solaris, IBM AIX, HP-UX (Hewlett Packard UNIX), Berkeley UNIX (BSD), SCO UNIX and Silicon Graphics IRIX or major Linux platforms including RedHat Linux, SuSE, Debian-GNU and Mandrake.
Best Ransomware Protection Technology Professional
Ransomware Cleanup Consultants
Progent's qualified security and compliance consultants can provide security audits of enterprise-wide security to determine your company's cybersecurity profile adherence to recognized international cybersecurity standards. Progent offers ongoing managed services for security monitoring and response, on-demand network-wide security audits, and targeted security evaluations for critical areas of cybersecurity like Active Directory or ransomware-safe backups. Progent's certified security experts can also run comprehensive information security audits to evaluate your company's compliance with recognized industry security standards such as FISMA, NIST, and ISO.
Microsoft Teams PSTN integration Consultant
Immediate Engineer Microsoft Teams mobility
Progent can help your business to plan a migration to Teams from Skype for Business Online or Lync Server and install, administer, and troubleshoot a cloud or mixed implementation of Microsoft Teams. Progent can assist you to integrate Teams with Microsoft Office and Microsoft 365 apps, Exchange, SharePoint Online, and your PSTN gateway.
Wireless Internet Online Troubleshooting
WiFi 6/6E Online Support Services
Progent's Wireless Consulting Services offer a fast, economical way for companies of any size to integrate, manage, monitor and troubleshoot cutting edge wireless connectivity solutions. For 802.11n and the latest 802.11ac wireless networks, Progent can show you how to design and install hardware such as Cisco's Aironet and Meraki wireless access points and wireless network controllers. For mobile messaging and web-based business applications, Progent supports Apple iPhones, Apple iPads, Google Androids, and Windows phones and tablets.
SentinelOne Virus Recovery Experts Specialist
SentinelOne EDR Technology Professional
Progent is a reseller and integrator for SentinelOne's Singularity product family, a subscription-based, cloud-first cyberthreat management solution that incorporates machine learning technology and expert services to deliver comprehensive endpoint detection and response (EDR).
Windows Server 2008 Failover Clustering Professionals
Fault-tolerant Failover Clustered Servers Technical Support Services
The clustering technology incorporated into the Datacenter and Enterprise versions of Windows Server 2008 is dramatically redesigned to simplify the installation, configuration, and administration of clusters that offer improved levels of network dependability, protection, efficiency, and versatility. New or enhanced capabilities include automated cluster verification, revamped setup and deployment, unified cluster administration, new cluster architecture for increased availability, hardened protection and quorum models, fewer failure points, more disk and RAM capacity, and improvements for geographically dispersed clusters. Progent's consultants can assist you evaluate the advantages of failover clusters, design and implement a deployment, educate your IT staff to administer your cluster environment, deliver ongoing consulting and support services, and create and validate a workplace recovery procedure.
Engineer IT Support Outsourcing
Full Service Outsourcing Technology Professional
Progent can provide comprehensive online support for all major technical areas common to today's small company IT networks and allows you to outsource an array of vital, as-needed support services such as a temporary CIO to offer senior-level planning and budgeting skills, a Call Center for help desk support, 24x7 remote monitoring, spam/virus protection as a managed service, project management help for major initiatives like office relocations oroperating system migrations, connectivity experts for building and maintaining high-performance and reliable infrastructure, security specialists to verify data safety and regulatory compliance, disaster recovery experts to create business continuity strategies, and software developers to create, customize, or repair business application programs.
Best Private Cloud Hosting Consulting
Small Business Private Clouds Professionals
Progent's Private Cloud Hosting outsourcing provides complete hosting of a small or mid-size organization's production servers in an environment that gives the maximum level of dependability and expandability and is also easy to move to any data center. Progent's Private Cloud Hosting and Management services are built upon proven virtualization techniques that allow small and midsize companies with mixed- platform IT systems to economize significantly on the costs of capital equipment, infrastructure maintenance, and IT administration while achieving enterprise-class reliability and an unprecedented degree of vendor independence.
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